Homeserve cover. one year - £6 @ Homeserve

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Homeserve cover. - £6.00 for one year

£6 Homeserve3 Dec 15

Source: HotUKDeals | Deals > Home

Opening post

coolcraig999

2 Dec 15

Plumbing & Drainage Plus

Cover a range of plumbing problems with Plumbing & Drainage Plus.

You can help protect yourself from the cost of dealing with repairs to burst water pipes, blocked sinks and drains, seized and dripping taps.

When things go wrong, a HomeServe approved engineer will be there to help get things sorted.

This policy is sold, arranged and administered by HomeServe and underwritten by Aviva Insurance Limited.

no excess 50 p per month and you can have has many call outs as you wish for nothing a must for cold months burst pipes etc...fixed for free

Cancel the policy before renewal @ £96/year.
- biggysilly

Top comments

Mav01

2 Dec 15 28 #6

I have had a very bad experience of Homeserve. I had 3 Homeserve plumbers attend an emergency that I had and not one managed to sort the problem. When I complained to the company they then started fobbing us off with excuses.

I ended up fixing the problem myself! I, as a non-professional Home DIYer, had more knowledge than these so-called Homeserve "Plumbers". I eventually ditched the insurance. No more !

Before you take out any policy with this company, I suggest you do some research !

Here's some interesting stuff (including dubious business practices):

http://www.reviewcentre.com/reviews259929.html

http://forums.moneysavingexpert.com/showthread.php?t=1780007

http://www.bbc.co.uk/news/business-26167978

http://www.telegraph.co.uk/finance/property/advice/8874110/Homeserve-cover-not-necessary.html

https://www.fca.org.uk/news/homeserve-fined-30-million-for-widespread-failings

coolcraig999 to Victoriaa

2 Dec 15 16 #3

whats that got to do with the deal?
does that make it a bad deal, just cancel after year 1 simple

Victoriaa

2 Dec 15 12 #4

well if people forget to cancel that's how much it is after the first year currently.
And as for the deal don't you think my comment shows how much of a saving yours is eh?

Victoriaa

2 Dec 15 11 #1

£96 after first year.

Latest comments (123)

Victoriaa

9 Mar 17 #123

just got a renewal for £98 pa after i did this last year!

Wenger786

16 Jun 16 #122

£12.00 p.a.

danib

9 Jan 16 #121

Its £12 now for the year

sofiasar

8 Jan 16 #120

I never bothered setting this up after my old one finished 2 months ago.

guess what, my sink pipe has burst. !
will cost me £30+ now

wimbo

5 Dec 15 1 #119

I have made 2 claims in the past 18 month whit this policy and both have been sorted with minimal fuss and to a very high standard..Cancel in month 12 and take out again..what do some people want for £6..Heat added.

boroboy1970

5 Dec 15 1 #118

Had this cover for a while and made my first claim a few weeks ago and I have to say it was worth every penny I paid and a lot more come to think of it, For me its a no brainer..Voted hot from me!

SLIMEYSLUG

3 Dec 15 1 #117

dont bother

Gurbham

3 Dec 15 1 #116

I took out policy for12£ last year,they asked for 120£ this year,I said I can't afford,within minutes dropped to 90£,stillisaid no cancel it,then they agreedon60£ which I accepted,soyouhavetobesmart

fester579

3 Dec 15 1 #115

No matter how cheap it seems it is only worth it if it allows you to make a claim or use their service which as a customer I was unable to do.

pcplumber

3 Dec 15 1 #114

I took out this cover in mid September. Called them out for blocked drain, engineer turned up within 1 our and did a good job. Called 2nd time for dripping wash basin taps, they sent a plumber within 2 days. He changed the taps and he did a professional job. So, from my point of view, can't knock them. If I need to call them again within this cover period and service is as good as these two occasions, I would be thinking to continue for next cover period for £96 a year.

Jemimma

3 Dec 15 1 #113

I can beat that Mav01. Over 2 wks in a freezing February, 8 month old baby in the house. Incompetence doesn't begin to describe Homeserve. They may be OK with a dripping tap but heating, no way. My boiler was only 2 yrs old. The problem was a loose wire on the circuit board. Did Homeserve spot it? No. They practically rebuilt the boiler, told me parts weren't available (not that they were needed anyway). I found a stockist not 2 miles away.

The boiler was never any good after Homeserve had stripped it and I had same problem that winter. Boiler had to be reached eventually. Avoid! It's cheap for a reason.

Katynka

3 Dec 15 1 #112

I agree as we had same experience. Plummer came out twice - we had a drain smell in the bathroom upstairs. Fist time he did not turn up at specified time and when he came he did not sort out the problem. He requested to remove wall to our loft before he can have a look at the drainage. We didn't want to do it as all would had to be put back again. My dad looked behind the toilet and one of the pipes was disconnected. We fixed it yourself. Customer services are not very good either if you complain.

Bargainhuntersupreme

3 Dec 15 1 #111

I wouldn't recommend Homeserve - my mother paid them for 15 years by DD, when she came to need them they said she'd never informed them she'd moved home (in 1997) so the property she lived in wasn't covered. Load of c**p - she'd paid them over £1500 and they wouldn't refund any of the payments, even though they accepted that mail to her to the old address had been returned to sender.

Daaaavvveee

3 Dec 15 1 #110

An apartment is a flat :smiley:

coolcraig999

3 Dec 15 1 #109

http://www.homeserve.com/insurance/plumbing-and-drainage-cover-for-flats

orochiguyver

3 Dec 15 #108

I presume they deem apartments to be flats and therefore not covered then? Anyone able to clarify on this detail as some companies have different classifications for flats and apartments.

hukdbancruptingme

3 Dec 15 2 #107

Don't touch this company. They left our family for over a week with no hot water or heating last winter. And were simply shocking - failed callbacks, engineers not turning up and when they did being rude and useless. Please please don't give them the time of day. And they do not even offer emergency call-outs out of hours!

yvonnekearsley

3 Dec 15 1 #106

homeserve was originally eon, i had them for my boiler and it was hard work getting them to come out straight away. If you have kids under 11 or you are over 70 then then they come out asap. ive got a new boiler and have cover just for a service booked it 2 weeks ago and it will be january before they come out. wont have home serve after my service.

So just hope if you get this cover they come out asap

lionkhan1

3 Dec 15 #105

Got it.
HOT

Apogee00

3 Dec 15 #104

Haha ... Can't believe how many people have leaking taps!

morpheus

3 Dec 15 #103

Got this last year, never used it but nice to have just in case.

Sstuff

3 Dec 15 #102

If you applied for the £6 offer that was posted earlier this year can you sign up again?

coolcraig999

3 Dec 15 4 #101

this deal is for pipes and drainage not boiler cover, hundreads of good reviews aswell as the bad, lets be fair here and unbiased
but this is not alot of money this is 50p per month
in my case it would have cost me hundreads of pounds for the burst pipe, and not so much for the leaky taps
but cost me £6 and i am covered for as many call out as i need
so in my view it is a no brainer , but if people would rather pay hundreads insted of 50p a month its their choice...

trainer88

3 Dec 15 1 #100

I use to had a Homeserve policy a few years ago. I had to have a new boiler fitted. Not only did the pipes to the new boiler leak where they hadn't installed it properly, the electrics to the boiler were unfair. In total they had to come out 3 times.

Seriously I would avoid.

Daniel_P

3 Dec 15 1 #99

Hot for the deal but when you look on the stories of people who tired them I'm petrified :confused:

coolio28

3 Dec 15 #98

No need to get all defensive he's just mentioning his experience which is valid.

For £5 a year it's a good deal on the basis that they do end up fixing the problems even if they fail first time round.

Daaaavvveee

3 Dec 15 1 #97

Had them out around 3-4 times this year, never had a problem with them

seaniboy

3 Dec 15 1 #96

£6 a bargain, old man just finished his first year and they wanted £12 a month, he called to cancel and they offered £8 a month ongoing.... heat and more heat.

As for poor service, most companies are - not getting stressed and you the consumer dealing with a complaint in a professional manner at every stage is what will improve customer care, not whinging.

dude_1234

3 Dec 15 #95

v good deal.

j1mm

3 Dec 15 1 #94

Buy cheap buy twice, terrible company to deal with

potatokid

3 Dec 15 #93

trustpilot is a completely biased site paid by the companies using their service to create false misrepresentations of their service/products by removing all negative feedback claiming non conformaty to certain t&c's. Ask yourself one question people.... how independent would you deem a internet based reviews search engine where the companies listed 'pay' to be on there!!! Trustpilot earns a fortune offering shoddy companies better ways of 'screen' bad reviews.

Glesgabear

3 Dec 15 1 #92

Terrible experiences with this company.

caped_crustation999

2 Dec 15 #91

Need to read in the morning when I can be bothered to get my plastic out.

F9T

2 Dec 15 #90

Sounds like a good deal tbh...

dantheplumber

2 Dec 15 2 #89

I'm a current plumber at homeserve and I have to agree and disagree with a lot off comments made here. Yes there are faults within the company but that's the same as every home maintenance company and a lot falls down to people's own opinions. If you have a look at reviews on websites such as trust pilot etc you can see that they are rated highly and above so called leading market companies such as British Gas and AA. I agree with the comments made with regards to boiler issues. All boiler issues are sub contracted at this present moment in time which you find a lot of the negative comments are about however, homeserve are now opening there own gas department employing homegrown tradespeople to rectify the issues that people have come across. All in all regardless of myself working for them for plumbing and drainage for £6 is an absolute steal and they are well reputable within that sector.

aembleton

2 Dec 15 1 #88

Yes. I took this same deal in February of this year. Within a few months one of my toilet cisterns failed. I phoned them after work, and a plumber came out that evening to replace the cistern. That was all included for £6!

stuartfisher

2 Dec 15 1 #87

If it was free I'd stay well away terrible company

guitaristanime

2 Dec 15 #86

I have a faulty kitchen sink tap, I also have a replacement tap to fit but neither the tools nor the correct attachments to do so. Is this something I could get fitted through this insurance policy??

jumbosausage

2 Dec 15 1 #85

With the right lady British Ass sounds good to me.

BargainHunter_

2 Dec 15 #84

My policy doesn't cover anything to do with the shower

notabluff

2 Dec 15 #83

I've never had any issues with them.. They are ok well at least better then British ass!

mad brandon

2 Dec 15 #82

Have used them twice on my home no problem Well worth 6 quid

kkthomask

2 Dec 15 #81

Great, Many thanks. Applied.

themorgatron

2 Dec 15 #80

They are also making a huge push in all the trade mags to use subbies.

I'm pretty sure they are selling insurance, and so you can make a complaint to the financial services ombudsmen for any poor service - the threat of this will get any issues solved very quickly, (it certainly works with British Gas).

colly123

2 Dec 15 1 #79

I had boiler cover. The psu failed. It took 47 days between reporting the problem for homeserve to resolve it due to a catalogue of errors including misdiagnosis, incorrectly ordered parts, missed appointments. 47 days without heating or any hot water. We were 'prioritised' due to having a 1 year old child. Their own engineers were embarrassed at how incompetent their call centres were. £6 sounds a bargain but anything less routine than a leaky tap or an absolute emergency, I'd rather rely upon a reputable company.

kha27

2 Dec 15 #74

Hi

Would this cover for a dripping shower mixer valve?

Thanks

jeannot18 to kha27

2 Dec 15 #78

I don't think so, if I remember well

jeannot18

2 Dec 15 #77

I used to be with them, then my boiler needed some repair. They sent one guy, he cleaned the boiler, but a week later the same fault came back. They sent somebody else, but he could not find the fault and they told me that they would not do anything else on it until I power/pressure clean the whole system.Cost ~ £400. I called an independent plumber, within 10 mins found a faulty valve, replaced it. Cost just over £30. I managed to get the invoice paid by HomeServe, but left them at the end of the contract. But for £6 for 1 year, if you cancel after that, I guess it is worth it

fatdude

2 Dec 15 #76

i was going to do this as they sent me an advert through the door. my partner looked it over and found out it does not cover ANY plumbing within the home, only plumbing outside the home which you are liable for. unless you are prone to broken waste pipes etc then cracking deal. if not... pants

dude_1234

2 Dec 15 #75

I am currently with same Cover used couple of times for kitchen sink mixer and other plumbing jobs. They are brilliant to be honest.

u664541

2 Dec 15 #73

OK, when I saw this I thought "great deal", but........
I've never thought of this type of insurance before so by signing up for 1 year am I then saying that I now "need" it for subsequent years too? Or if I cancel after year 1 then I didn't really need it in the first place.
Make sense?

damn7547

2 Dec 15 1 #72

Been with Homeserve before. Wouldn't bother even paying £6.99 for their cover, just reading some of the reviews reminded me how bad they were

potatokid

2 Dec 15 #71

I can second that they just employ anyone. I have had the worst plumber in my house, he was brought in by my builder everything he could have done wrong he did, so bad that he couldn't get enough work self employed because is quality of work was so shocking, so he went to work for homeserve, hmmm there you have it, the guys name is Andy (won't say more than that except to say southwest area) if you get him good luck, you need it.

iliko

2 Dec 15 #70

They sent an email.

Coffee100

2 Dec 15 #69

Didn't they send you anything in the post before the renewal date

teerex

2 Dec 15 #68

Will do this as backup for home emergency cover

EN1GMA

2 Dec 15 1 #67

homeserve now employ in house tradesmen so the workers are not contracted out but actually work for and employed directly by homeserve.

we had a guy come out last week for a leaky tap. he came on time, friendly and got it sorted promptly.

Wotan

2 Dec 15 1 #66

Have gone for this, thanks op.

I have British gas cover for my boiler (which I can't fault. Boiler leak was fixed in under 12 hours) and my home emergency covers this but I figure for 50p a month having a backup can't hurt and if it is utter crap then it's not a massive loss.

gunner786

2 Dec 15 #65

Some bad reviews but will give them a try for £6 what with the snow coming

TECHSPEC

2 Dec 15 1 #64

I had full cover for drains but when mine blocked they did everything they could to get out of unblocking it. "Its the wrong type fo drain - its not covered"

They only backed down when i said fine i will cancel all my policies worth £300 per year.

Even then they said if the enginerr reports back it was the worong type of drain i would get a bill.

I spoke to the endineer he was fine and promised i wouldnt.

Last year they didnt do my annual service on my boiler and refused cashback.

Dodgey is not the word BUT go for the first year then leave. Dont pay full price for their dodgey cover. Put it to one side to pay on a rainy day and choose your own person to do it.

gari189

2 Dec 15 11 #63

It is really useful to know what it costs after the introductory year. It is also really useful to have feedback on their service (good or bad). Having both good and bad feedback means members can weigh up the pros and cons and make a more informed decision ......

Feedback from members who have purchased a product or service is one of the best aspects of the comments section.

skgwho

2 Dec 15 #62

Any excess?

Youngy

2 Dec 15 3 #61

It doesn't, but its still worth pointing out.

Avenger

2 Dec 15 #60

No experience of them myself but I've had a drain thats been blocked for months now and i havent got round to fixing it, for the sake of £6 I'll get them to do it and have a years cover.

palli

2 Dec 15 #59

I was skeptical of this but signed up last year. I have had them round twice - one was a tap that wouldn't shut off, the other was my stop cock which was leaking. Both were fixed with no issues within 48hrs.

iliko

2 Dec 15 1 #58

Nothing, it is just for the sake of making people aware of the issue. They raised mine to £180 after a year expecting I will silently accept it.

marteee

2 Dec 15 1 #57

.. in YOUR experience. My experience of them has been perfectly fine!

jh787

2 Dec 15 #56

theatrical

2 Dec 15 1 #7

EXCELLENT ! I have just applied so fingers crossed ..... just make a note in the calendar to cancel it December 2016 !

dazbowski to theatrical

2 Dec 15 #55

They will write to you.

flux

2 Dec 15 1 #54

I used them for their boiler cover last year and although didn't have any problems it took an age and two appointments when the engineer just didn't show for the boiler service and the 'guaranteed engineer within 48hrs' was a bit worrying if your boiler breaks in December!

dazbowski

2 Dec 15 #53

Heat, did this last year and used 1 callout. Got it discounted to £5 a month this year.

The Bear

2 Dec 15 2 #49

I can tell you honestly that as an ex Senior Manger based out of Walsall and Preston - just don't, honestly if you only knew what goes on in the Customer Relations department.

Firefly1 to The Bear

2 Dec 15 1 #52

Spill the beans - you can't leave us hanging like that :smile:

Victoriaa

2 Dec 15 #51

I never said it was a bad deal.

dybydx

2 Dec 15 #44

I signed up earlier having seen the other thread about HomeServe 8 and the Argos voucher.
As bad as some reviews have been, its only 50p a month to try them out.

Coffee100 to dybydx

2 Dec 15 #50

I didn't see the other thread. Dilemma!

Victoriaa

2 Dec 15 1 #48

but my comment was to do with the plumbing and drainage cover - i was saying to other people the cost AFTER your deal.

adsham

2 Dec 15 3 #47

No one said it made it a bad deal, I found it useful additional information.

coolcraig999

2 Dec 15 #46

lol no, like i said earlier people can make as many neg comments as they wish, but if it has nothing to do with plumbing and drainage cover why bother? i have this cover and for me it is great, if people have the same cover and have neg experiences then fine please share but people rambling on about stuff that has nothing to do with this deal...come on really?
instead of making useless neg comments why dont people actually try and post some deals..... i'm all for saving people a few quid and this helps it makes me happy...
feel free to go to british gas, swintons, sse who ever you wish :smiley: also do you think i have been a member for 8 years waiting to post a comment on homeserve hehe
free speech all the way

Parfy

2 Dec 15 4 #45

Literally just about to post the same thing, wondering if he's on commission lol

BargainHunter_

2 Dec 15 5 #43

Do you work for HomeServe Craig? You seem to be taking any negative comments very personally.

I got this deal earlier this year. I'm not sure I'd renew, even at this price. It took 4 visits to fix a very minor leaking kitchen tap. Initial leak was running into the sink. First repair caused a leak under the sink that damaged my kitchen cabinet. They were hours late for every visit. First visit was supposed to be between 08:00-13:00 and they finally turned up at 17:00, their network was down and none of their engineers could access job details on their iPads. I'd hate to think what sort of damage could have been caused if I had an emergency.

I guess it depends how much you value your time. I would prefer to have paid a plumber to fix my minor issue. I guess for larger problems it may be worth it.

Max-Power

2 Dec 15 1 #42

I keep getting these things through the post for the offer periodically... even though I say take me off their list..

hcc27

2 Dec 15 1 #41

Amazing, who would have thought there were non-standard bath washers!! Typical HomeServe baloney.
Thanks for the tip on Swinton, I'm definitely going to have a look.

Vistrix

2 Dec 15 5 #40

Failing to come out at a specific time and failing to fix the job, and very rude customer service? Yes, from my experience I would say it isn't even worth giving them 50p a month for.

A complete waste of my time. I understand this is just my experience but I believe their overall customer feedback isn't too good either.

dazbowski

2 Dec 15 #39

Heat, did this last year and used 1 callout. Got it discounted to £5 a month this year.

littel helper

2 Dec 15 1 #38

i had similar issue. my bath was leaking from pipe that is under bath. called them came and refused to Repair cos it was not standard fit!
got my own plumber did job in 15 minutes. just had to replace washer.
I have gone with Swindon's Emergancy cover 4.99 pm. called them couple of times and no issues at all

swarnford

2 Dec 15 #37

Regardless this seems like a no brainer plus reviews look ok

mubashar

2 Dec 15 #36

If you are already with them I guess you need to give them 30 days notice and then take out this deal. Will that be an issue? How long is this deal around for?

hcc27

2 Dec 15 1 #35

I know. Read the experiences mentioned in other posts where forum members have had plumbing call-outs.
As my electrician said, insurance companies tend to have sub-standard workmen on their roll, as he pointed out, any half-decent tradesman would work for themselves via Checkatrade and Rightmove and would not have time left for insurance work which pays a fraction of an independent job.

Together with the arsey get-out clauses in the small print this strategy saves them a lot of money.

Obviously for 50p a month anyone can take a punt and if it works out, fine, otherwise you will still money left to call out an independent plumber.

scouser100000

2 Dec 15 #34

Tempted to go for the Cover 8. £114 a year but £84 topcashback - Therefore £30 net cost and it includes a £50 argos voucher

kkthomask

2 Dec 15 1 #19

FLATS ARE NOT COVERED

coolcraig999 to kkthomask

2 Dec 15 #33

hope this helps
http://www.homeserve.com/insurance/plumbing-and-drainage-cover-for-flats

Vistrix

2 Dec 15 2 #25

Even though this is cheap, I would never deal with this company again after a bad experience.

They are not worth it - even at this price.

ie10 to Vistrix

2 Dec 15 #32

Really, not worth 50p a month! You serious?

dazbowski

2 Dec 15 #31

Heat, did this last year and used 1 callout. Got it discounted to £5 a month this year.

coolcraig999

2 Dec 15 #30

i have this cover and had a burst pipe which was fixed and dripping tap which was fixed all next day no hassle and cost me notthing, i am giving my opinion on this cover which cost £6 for first year, i would not comment on electrical or boiler cover from homeserve or british gas as this deal has nothing to do with that, people ranting on about neg points if the neg has to do with homeserve pipes and drainage cover then fair play if not why bother to comment? its 50 p per month lol

niconelove

2 Dec 15 #29

brilliant for drainage and plumbing but avoid for boiler cover

Holdsworth

2 Dec 15 #28

Does seem to be a few issues with this company, but nothing comes close to the price - if it's a choice of no cover or possibly dubious cover but at only 50p a month, I know what I'd choose. Hot deal as far as I'm concerned.

Mav01

2 Dec 15 28 #6

coolcraig999 to Mav01

2 Dec 15 #8

its 50 p a month mate i think all this is a bit ott as i have already said i have used them twice for dripping tap and burst pipe and had no issues at all..

hcc27 to Mav01

2 Dec 15 3 #26

Yup I agree. Had the full cover with them which covers heating, plumbing, electrics etc. Had an issue with bathroom lights not working, paid the £50 call out charge and the electrician brings up some baloney about the bathroom lights not being wired in line with the newest BS standards and refusing to do the job. Wasted my 50 quid and called out an independent electrician who immediately pinpointed the problem to a blown transformer to the bulbs, an hour and £80 later and all repaired and working fine.

On looking at the finer print, it appears they had changed their electrical reg requirements on homes for their electrical cover to be valid, in mid-2014. Previously the requirement had been that the electrical installation should be in line with standards applicable to the property WHEN BUILT, they had then changed it so that any fault's repairable only if the installation complies with the latest BS standards that are applicable to NEW homes. So, any property built before 1987 when the newest regs were introduced are ineligible for electrical cover under Homeserve.You couldn't make it up.

The engineer who did the actual repair told me this is one of those arsey get-out clauses,.in fact the regulating body will issue an electrical safety certificate for any property so long as the installation complied with regs in place at the time but this is not enough for Homeserve!

Buy their comprehensive cover at your peril, you've been warned.
Not sure about the plumbing cover as I've never used them for that.

jch6241 to Mav01

2 Dec 15 1 #27

I have had similar problems with them - booked this earlier this year fir £6 - had standing water under my suspended ground floor - took 6 months and god knows how many visits for them before they admitted there was a problem and repaired it.
I had "clean water" engineers out, "dirty water" engineers out - then told it was just ground water table and the smell was a dead rodent that had found its way in - then I took all my decking up as they said the water must be getting in through a hole in the house wall below ground level - then united utilities out (three times)- back to clean water / dirty water etc for months - finally they "spotted" that somehow the drain outside had shifted off the pipe below and repaired it...6 months of horrible foul smelling stagnant dirty water !

tiggyandpops

2 Dec 15 1 #24

we didn't have a great experience with them unfortunately. Have switched to British Gas cover now. more money but better service so far!

t rex

2 Dec 15 #23

Just joined £6 for one year. Billy bargain. Just made note to cancel end November next year. Thanks Op

jh787

2 Dec 15 1 #22

Hence my comment about it being rude not to renew :stuck_out_tongue:

Victoriaa

2 Dec 15 11 #1

£96 after first year.

coolcraig999 to Victoriaa

2 Dec 15 16 #3

whats that got to do with the deal?
does that make it a bad deal, just cancel after year 1 simple

jh787 to Victoriaa

2 Dec 15 1 #21

When you ring to cancel they will try and keep you as a customer.
I ended up staying for another year at £3 per month.(zero excess)
As for their service.. It's a mixed bag.
I have called them out many times.
My upstairs toilet pipe getting blocked all the time.
First few times they came and jetted it clear but it was happening every few weeks or so.
I got on the phone after third or fourth time and asked them to do a proper repair because it's the same problem every time.
They sent 2 vans and stuck a camera down the drain and found it had collapsed.
Dug up the garden and repaired it.
All was well for a bit then same problem. Called them again and they stuck the camera down again.
This time they found that when the drain collapsed a chunk of clay drain pipe had worked its way down the soil pipe.
He broke it up and flushed it through.
Been a year or so.. No problems.

All for 50p a month!.

I thought it would be rude of me not to renew.

Overall I am extremely pleased with their service.
If they had dropped the camera down on first or second visit it would saved a lot of hassle

GeordieLou

2 Dec 15 #20

Ah well, never mind. It was a good idea while it lasted!
FWIW, I've called Homeserve out twice this year and they've been great. Attended within 24 hours both times and fixed the problem with no hassle. I'd definitely recommend them based on the service I've had.

GeordieLou

2 Dec 15 #17

I've got Homeserve Cover 8 at the minute, but it has a £50 excess. Anyone know if I could take out this policy as well? £6 for the year is a lot cheaper than even 1 call out so would be worth it.

coolcraig999 to GeordieLou

2 Dec 15 #18

no you cant have both, i tried that, it clashes

Mav01

2 Dec 15 2 #16

It is not a question of liking or disliking Homeserve or "scuppering deals".

They simply don't "deliver" when it matters !!!

coolcraig999

2 Dec 15 #15

ok mate we get the messgae you dont like homeserve, anyone would think you trying to scupper this deal..

Mav01

2 Dec 15 2 #14

here are some recent (2015) reviews:

http://www.reviewcentre.com/reviews259929.html

Still shows a pattern of not being able to deal with home emergency issues. As Homeserve claims to be "professional", it should not be down to the "Quality" of the plumber - if they know what they are actually doing. In our case, they failed three times !

freccle

2 Dec 15 #13

I got it last year for £9 per month but also got £100 back from Quidco. need to cancel in January

chapchap

2 Dec 15 #12

The link is from 6/7 years ago? But I get your point. I am sure Sainsbury's Home Insurance use Homeserve as well but I guess it is down to the nature of the problem and the quality of plumber.

Mav01

2 Dec 15 4 #11

Ok...I am simply pointing out that this company can't deal with emergencies that matter. eg. Boiler problem, Heating problems, plumbing issues.

The money that I paid for the insurance was a loss to me as they never fixed the problem which I ended up dealing with myself!

I would not even give them a penny !

It is ultimately up to you if you wish to deal with this company - I am simply pointing out the problems a lot of people have encountered when dealing with Homeserve.

Here's some more information:

http://www.complaintsboard.com/complaints/homeserve-england-greater-london-c184504.html

bigwheels

2 Dec 15 1 #10

Thanks just reminded me to cancel mine.
No nasty shocks.
Will wait a month and then let the missus take it out in her name.

Nogbad251

2 Dec 15 1 #9

great deal. Just mark up your calendar to cancel before auto renewal then take the deal out again. it's nearly always on.

shug119

2 Dec 15 #2

Looks good, but homeserve any good?

coolcraig999 to shug119

2 Dec 15 #5

i have this policy and have used them a few times no bother, repairs done for free a must for a cold winter

Victoriaa

2 Dec 15 12 #4

well if people forget to cancel that's how much it is after the first year currently.
And as for the deal don't you think my comment shows how much of a saving yours is eh?

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