maybe because they are the same.

Bt own plusnet, but luckily they don't run it, or have foreign call centres, I've been with them for years, but new customers still get the best deals, and that really annoys me

Yes, but you don't get the £50 cashback from plusnet, also the broadband is £2.50 not free,the offer must've been changed
try going through quidco & you'll see, you have to put your bank details in to proceed

Got the letter from Sky today. Will look at moving to PlusNet as was happy with them a few years back.

99p a month for Caller ID but still way cheaper than Sky overall.

I was thinking of doing the same, how much notice do you have to give and when can you take this one out? Thanks

Thanks it works ok from the home page,I previously did a search for plusnet & that showed the different deal I previously quoted,very misleading of quidco

12 for ADSL

​when does it activate/install/start? That's when you can usually cancel up until.

Last year i moved from Sky to BT 76mb fibre with the £125 sainsburys voucher. Went via TCB ( £110 ) however it never tracked so i phoned up BT and said i am staying with sky. BT offered me 76mb fibre for £14.41 a month so i confirmed with them i would still get the sainsburys voucher and they said yes. So i took the deal and then TCB came through with the £110 cashback, think in the end i ended up paying about £7-8 for line rental and 76mb a month:)

So moral of the story give them a ring they may offer you better deal, if not you can still cancel as you have 14 days from when you ordered i believe

ps if you do get a better deal offered over the phone record the phone call and get in it writing via email

wow used to be £130, thats why Im moving to SSE broadband

Currently the other end of your phone line at the telephone exchange will be connected into Sky's equipment. This is known as LLU, see here for more info. When you switched to Sky a BT Openreach engineer would have had to physically disconnect your line from BT's network, which is why Plusnet aren't detecting a line compatible with their service. Often the new provider will pay for the new line install or reconnection fee, but not always.

Unfortunately I cannot get Fibre

Its hard as sky fibre is a good product

When Sky took over my O2 ADSL, my contract still had 2 months left. I was constantly out of internet, sometime for days or a week. Talked to Sky, they did not do a thing.

I am already with Plusnet for 2 years after Sky. I will never use Sky again. Shocking internet service and customer services.

I am very happy with Plusnet. I am paying £10 for 76Mbps fibre broadband on top of telephone line rental.

Little trick if that helps:
i placed an order last year with talktalk and next day sky called me they offered me £7 each month (including line rental), it allows their retention team to add more discount when a person is about to leave them.
i would have stayed with them as £7 was a good deal however i have issues with the wifi at home and even they gave me free change of router and wifi booster it still doesn't help and wifi remains intermittent ..

lets see how it goes with Plusnet.

They (sky) offered free phone line for a year when I said I'd leave. You can try that. I'm over it now as only getting 10Mb download and 1mb upload. Need fibre....

yup as long as you clicked through quidco, give it 24 hours to track and show in your account, (if it doesn't track within 3 days you can make a claim)

Cheers was hoping it was like that. Hopefully goes smoothly. Been with BT since I moved house and I've been paying almost 40 quid a month for the line and broadband!

Never had any problems with BT but that's a fair chunk of money. If plusnet keep the same standard of broadband at this price I'll be very happy.

Anyone using plusnet and can comment?

Exactly the same situation as me TalkTalk>Sky>Plusnet
Loving the 30day cancel with price rises, i'm making a nice profit in M&S vouchers and cashback :laughing:

think your wrong there, it clearly states on quidco "plus £50 cashback" so why would quidco get declined?

if it got declined all they need to do is challenge the declined payment by making a claim

Hmmm, I was thinking it might be a problem. Might just go with the £110, still a good deal :neutral_face:

all the above is irrelevant as your not using discounts
as long as you click through quidco you get whats advertised on the plusnet page at the time of clicking

the part about "voucher or discount code unless listed on this page" means just that, any voucher or discount code listed on page, your NOT using any of those are you

don't take my word for it, ask quidco live chat if u want further proof

Even if quidco didnt pay out you still would be £50 better off with the voucher and cheaper line rental

your best option would have been to shop around on quidco or topcashback before you asked sky, then asked them to price match or come close to it, or you will leave free of charge (sky broadband and line rental),
the sky tv package, and broadband and line rental are 2 separate contracts, so there would be no effect on your current half price tv package price you currently have if you do decide to leave elsewhere for your broadband and line rental

Fair enough, i just did a chat with a similar outcome:
Luke
Hi, i'm interested in the Plusnet £110 cashback offer. Plusnet also list £50 cashback on their own website directly. Would i be able to claim both cashbacks ok? Thanks
Jack joined the chat
Jack
Hi Luke
Luke
Hi
Jack
As long as you do not enter any voucher codes or discount codes that are not listed on the Plusnet Quidco page, there should be no problem
'Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on this page, or with any other discounts such as staff or student discounts'
Luke
It was the "any other offer" part that was confusing me as it could be considered to be another offer?
Jack
As long as you are not having to enter anything differently to you just going ahead with the purchase there will be no issue with this.
Luke
If you follow the Quidco link, it goes to a landing page that doesn't list the additional £50, I would have to then click the homepage to see the same broadband package with the £50 addidional cashback. Would clicking to the homepage first matter at all?
Jack
Nope you can click where you like as long as you have used a link to the retailer's site provided on their Quidco page
Luke
Ok, thanks for your help

http://help.sky.com/articles/sky-comms-price-and-package-changes-for-2015
You have 30 days from being notified about the rise (usually by post) to leave without cancellation fees
I've been with Sky less than 6 months and am now jumping ship

you should get a letter from sky 30 days before 1st dec, once you get this letter you then have 30 days from that date to leave penalty free of any charges. after this 30 days it will revert to normal termination charges

More expensive than sky

have you not looked at fibre on talktalk, sky or plusnet etc? quidco and topcashback offer good cashback with them, Vodafone were around with broadband before , then they pulled out now they back in the frame again, doesn't really fill me with confidence to be honest if I were switching ,they wouldn't even be in the frame if it was me, but I guess it depends who u can get in your area I suppose

works fine for me when you go through quidco, shows the £50 cashback and free broadband to me
(I,m using internet explorer) if that helps

have you received a letter by sky about the price increase yet? if so you have 30 days from that date to leave without ANY termination charges,

please note this Only applies to sky broadband and line rental only not Tv

You must specifically mention that you are exercising your right to leave due to the price rise

Any other reasons would incur a fee

​Thanks for that I will see what happens at 5 if they even bother to ring lol

basic quidco- package which is will end up paying £16.99 for lne rental nothing fo broadband for 12 months

activation should be free if taking phone package,theres no activation fee with mine,

"All our contracted broadband and home phone packages include activation worth £25. Or, take our fibre broadband and phone packages and you'll get installation worth £50."

Thanks, very helpful :smirk:

ignore that email, that £9.99 is when this discount offer of free broadband finishes in 12 months ,

just look to move elsewhere in the middle of month 11 before that price becomes active

See comments 81-83

it looks as tho you just missed the £110, the new rate is £70 now, you can raise a claim for incorrect cashback after 3 days, in the hope you get the extra £40

Have a look at your first bill under

https://portal.plus.net/my.html?action=view_transactions&s=0

It should show something like:

1 ADSL Initial Subscription - - £9.99
1 Special Offer Discount - - -£9.99

So the discount cancels out the ADSL subscription.