HE LIKES APPLE, GET HIM CHAPS!

No, they just phone me out of the blue. I assume that they wanted to get me to upgrade to new handset but have an eye on a new phone but waiting for the new one to be released (dare not mention which brand as may affect people's votes).

​hi mattgrant would you post the the number they call you from

Got the same deal but for £9 per month - 12 month contract. Unlimited call and text and 4gb data.

I had to push hard though and first tier retention can't offer it. You need to reject and insist you want a pac code and they will put you through to 2nd tier detentions who will give you a pac code or offer you a even better deal.

I initially accepted the £12 deal same allowances as above. The next day my dad gets t offered a better deal for £9 at EE although with 3GB data.

I called three back, told them I wasn't happy with the deal they offered the day before and as it was within the 14 day notice period I wanted to cancel. They wouldn't offer a better deal so asked for a pac code to which they then transferred me to the 2nd tier retentions who quickly offered to match with 4GB data. Happy with result but took me a few hours lol getting it.

Result:-)

I was able to get this after refusing two offers from the CS guy. First he offered me a plan without a discount, then he offered me this for £14 and eventually, after mentioning that if the don't offer me something good for £12 I would have to ask for the PAC code, he obliged :smiley:

Thanks OP.

I had this chat with a credit card person once when I was a student. According to him, if you go and apply at those promotional booth things they have at stations they dont bother credit checking everyone because of the sheer number of applications they have. This was 30 odd years ago and I expect that has changed but some similar reason why you didnt get checked for your Virgin phone.

maybe a silly question but ive seen members mention tethering on here on top of the unlimited data.

I was under the impression that tethering another device to use the data off the phone just used the data allowance. does the provider charge extra for doing this?

Just got off phone and got the same x2 contracts, very happy!

They offered me the same on £10/month or £11 with 30day contact

​how do i go about getting unlimited tethering?

I have this at £11/month on a 1 month rolling contact

NOTHING... didn't want to offer anything other than what was already online!

Oh well, I think I'll stay as I am for now.

I have two monthly rolling one plan sims (£15/month each) and luckily have not been booted off.How do they choose which customers to get rid off? Is it the tethering? I very rarely tether on one of the sims (less than 1GB per month) and never on the other one (used by my wife)...it feels like a waste not to use the tether but we do not need it

What deal did you get then?

Was this recent?

I just called to get a PAC code and the guy on the phone tried his best to retain me, I said I wanted a PAC code coz they couldn't do better.. I'm on a good deal tbh.
Finally arranged for a PAC code but the guy said "do use it sir, I know you won't" and "we don't call back anymore to offer you better deals"

Three are very efficient in terms of providing PAC, I usually get them via SMS abt half an hour after requesting if not less.

That's the danger isn't it when they look at your account and tell YOU what you need! I usually end up backing down :smile: I gave up waiting at lunchtime, 20 minutes and no answer, but I was ringing from a landline. I find you always get through quicker ringing off your mobile.

Tonight I'm just going to say I'd use more if I had more - if that makes sense. If I end up getting an extra 3GB and unlimited minutes for 10p I'll be amazed but it's worth the call...

Do post the outcome if anyone managed to get it. I may try again if someone has a good method

​I got at the moment 4gb unlimited min on a monthly rolling contract for £16 which I think isn't bad. I'm replying to your question just to say mainly on three they give you almost always the deals on their website. When asking my PAC code for the 2nd time the lady tried her best but I kept telling her that the deal she was giving me wasn't good enough for me until she put me on hold, talked to her boss then proposed me this one because I've been with 3 for nearly 3 years. The first time I requested the PAC I only received deal posted on their website. Hope you get some luck...

Did you threaten to leave? I'm literally just devising my game plan now :sunglasses:

Tried to get this deal. Said a friend of mine got the deal stated by the OP. The retention man said he is in the retention dept and hes never heard of this deal. Said that he thinks it is 21 pounds not 12. Best he could offer was 11 pounds 200 min and 2gb data 12 months sim only

I requested and received the PAC right after I called and threatened to cancel. However, I received the follow-up call with the better offer at around mid-day the next day and took it in person. It was at 12 though, so you could always hope you're on a lunch break?
I was on an old 1GB / 200 mins for £10/month.

Sorry - no clue, I wasn't interested in unlimited data, as 4GB is plenty for me. Plus, I was too eager in screaming YES when they made the offer!

Yeah, this seems like the way to go; threaten to leave and request your PAC. Out of interest did you even get a PAC?

Did you take the call in person? This might be a bit hit n' miss for me unfortunately because I'm unable to take calls during the day... I doubt they'd leave a message :stuck_out_tongue:

I must get round to calling them tomorrow! Can I ask what package you were on before?

Did they offer you any deals on unlimited data?

Has anyone other than the OP actually managed to get this deal? All the talk just seems to be about what contract you're all on.

Exactly the same as me, in fact it's been quite infuriating, even emailed three HQ but with no joy. Moving to iD Mobile on the £20 unlimited deal.

Nothing, the agent I had wouldn't budge. Only offered me what any customer could get, new or old, from their website :disappointed:

I'm on three and the signal is ****

What did you end up doing in the end?

ooh, good deal, wonder if I can get it for my son cus he is out of contract, but they haven't offered anything better - yet!

What did you say in particular? Can't get anything like this. Won't offer me anything different than the standard prices.

I wouldnt mind ringing them but I have grandfathered unlimited data and unlimited tethering (since they no longer do the latter anymore) and I dont want to loose it.I pay £15 a month so happy with that

I must be one their best sim only deal in uk. I'm on the one plan 2000 min unlimited texts and data at £10.50 per month rolling contract been with them just over 3 years now would never leave them at this price currently using about 16gb data a month because of my phone's Google maps I'm a taxi driver lol best sat Nav you can get

I have been with three for 5 year they have never offered this deal when i asked for my pac code
can you tell me some tips so i could get a better deal from the retention people

I got the same deal but for £10

If they offered me that as a new customer I'd take it up!

No it's not the normal price, the normal price is £30 as you can see on their website. You can knock off £5 to make it £25 if you pay via DD.
I currently pay £16 on a 1 month rolling contract but only have 4GB which I can tether on top of unlimited min. Wish I can pay £1 more and be able to use unlimited data. Might give them a call

I currently pay £11 a month and get:

unlimited data (not sure if tethering is included, I have never tried and don't need it),
unlimited texts,
250 mins and
2000 3 to 3 mins

Been on this for nearly 2 years. I'm tempted to ring to see if I can get any better deal.

I got it in January for my son then I got it for myself in May, I just told him my son got the deal in January and then he came back and gave me the same deal it was a bit of a hassle but got there in the end.

May give them a.call.when im home as its agood price, is the feel at home still 25gb on this deal?

Fell like at home is useless in Tenerife and Gran Canaria. Just came back from 14 days holiday . I have tried to use three sim card for internet . Basic website took nearly 5 minutes to open. No way to use skype and other voip apps. I have tried to switch between networks : orange,movistar and yoigo . I could see 4g on the screen but connection so slow. I am sure spanisch networks give you access to the internet but setting up low speed limit for Three users. Wasn't happy at all.

Nothing can be guaranteed for long term...they can kick you off it as soon as they want

Can you help me get it? When did you get this? Maybe PM me :smiley:

Something else to compare with

Still with Three - 200 min, unlimited texts, unlimited data. (usually use around 10G+ per month - no tethering)

£11.90 per month

Old monthly contract of 12 months - £6.90 + £5 data add-on

Slighty OT but just had a chat with Three and they say the PAYG all you can eat for £15 is being done away with next month which is a bummer for me as i use alot of data, anyone else do unlimited data for sensable money?

All1

Added to that if for any reason you require All you can eat data for a month, you can buy an add on for £7 which is something that I believe can't be beaten since you are getting unlimited everything for £17 and is guaranteed to be long term.

I managed to get this for £15pm after they kicked me off the one plan

I'm still on my discounted one plan from last year - 2000mins, 5000texts, 5000 three to three mins, UNLIMITED 4GDATA AND UNLIMTED TETHERING all for £14.70 one month rolling contract.

Sorry, but has anyone else, bar the OP, got this deal? I'm just trying to weigh up if its worth the phone call or not :stuck_out_tongue:

Bottom line: In the smartphone/WhatsApp/Facetime/Viber age, all that matters is 4G Data on your contract price - everything else is just shovelled in to excess, to sweeten the deal

Last month, I took an online Voda 'upgrade' bundle offer of Ultd mins, texts and 6Gb 4G data, 12 month contract, £24 per month. Not great, except it includes 12 months Spotify Premium, which I love and cherish and would always pay for, so effectively £14/month for me.

I called up yday ee and asked them to price match this. They didn't but Retentions called me up this morning and offered me

2000 mins
unlimited texts
5GB 4G

For £11.99 12 months contract. Hope this helps for someone who lives in area with poor 3 signal

hm. i pay £3 more for unlimited data and no monthly contract. worth the £3 given my data consumption, but this might be hot for some.

I have been with 3 for about 6 years or more & last time I changed my contract I decided to buy my own phone and 3 gave me unlimited data (including unlimited tethering) 2000 mins & 5000 texts for £15 a month and as I use data more than mins I took it very happy

id like a deal on three with a s4/s5/s6
Way too expensive but I like the network and the roaming as im a way a bit.
This deal for about £23/25 would clinch for me but no luck yet.

I've just signed up to the same, but for only £10 a month. Asked for a PAC number and they phoned me back the next day.

This deal can be had for £10 / month. I have asked for a PAC code and the second day had a call and was offered this for £10/month.

When my one plan finished(sorry, got booted off) I was not offered any deals...got my pac code and left

Never heard of a company phoning you to help save you money

Their loss!

Well I got this contract when I was forced to move away from One Plan back in December.
I am good with haggling so ended up getting £13 knocked off the £30 contract.

I have been with them for close to 2 years.

No, it isn't. As I mentioned, the one month rolling contract is for £30. Refer to Three's sim only deals for confirmation.

I bagged myself unlimited minutes, unlimited data, unlimited texts and 4gb tethering one month rolling - all for £17. The deal is usually for £30 or something.

...... Later and I decide to obtain PAC codes to see what the deal is. No movement, I wanted 2 x sim only conversions and they would not budge on the price on the website. I think they're trying to reduce subscriber base, due to heavy tethering. I wasted nearly an hour talking to a rude, uneducated fool, just to get my PACs. Sad and glad to be on EE, soon to be the giant EE and BT conglomeration!

I have been a loyal 3 customer for 4 years now, starting with the one plan 15pcm sim only rolling which was cancelled (offered at 21pcm). Two 24 mth handsets contracts

iam on one contract , why are they forcing you off?

£16.50 with virgin for unlt mins, texts and data all on a rolling contract.

Actually three and virgin rolling contract tariffs are pretty similar

I got a contract mobile with virgin three months ago. I was amazed as I still have an Iva on my credit file. When I checked my file virgin never even ran the check which I find bizarre. Anyway I got my Samsung s6 unlimited this that and the other so I'm happy. I can only assume they didn't feel the need to run the check as I have had tv, landslide, n broadband with them for ten years and never missed a payment

I currently have 2 contracts with 3 . One is £9 pm for 500 mins 5000 text 2000 3 to 3 and unlimited data. The other one is almost same but is sim only and has 600 mins for £12pm. Also have a mobile broadband contract too. i was offered 1100 mins, 2000 3 to 3 5000 txt unlimited data and unlimited tethering for £18 pm. I took it but then later was told I hadn't passed the credit check. I was like WTH but I already have 3 contracts and I have a good credit rating. I've never missed a payment.he was like computer says no. I suspect it was maybe due to signing up to a couple credit cards recently. dissatisfied as I wanted to end the other contracts and just have this one alone

Paying the same but I've got unlimited Internet... but then I've been with them since they started out!

Will give them a ring 2mw

I didn't have any joy getting a retention deal with Three. They went through all the sim only offers that were available on their website but tried to sell it as a unique offer to me! I switched to EE but I find EE's coverage is variable. EE 4G is generally good, usually much faster than Three (in London) in my experience. However, 4G coverage is patchy and I often don't get data when on 3G. Three on the other hand was consistent, albeit it slower than EE.

Yes please tell. I would prefer this

I'm on three for £15pm with 5000min 5000txt and unlimited data, I prefer unlimited data and who really uses 5000 minutes/texts a month??

I'm well out of a 12 month SIM-only contract, currently paying £9.90 for 600 mins, unltd texts and 1 GB of data, I would love a deal like this! Do you think it's worth the call? I enquired about their "offers" a month or so after my contract was up, probably too soon I know, but the very helpful agent was completely scripted - didn't appear to want to do a thing for me other than offer what was already available for all...

They've never called me, probably not enough of a customer, but I think I might give them a shout tomorrow. Do I need to threaten to leave etc?

No, they just phone me out of the blue. I assume that they wanted to get me to upgrade to new handset but have an eye on a new phone but waiting for the new one to be released (dare not mention which brand as may affect people's votes).

I left 3 last month after being with them for about 4years because the calls started to drop and the internet speeds started playing up and there was a charge on my bill for £4 a day from a third party company called PAYFORIT that I have never heard of, anyway I told 3 that I wanted to leave and could I have my PAC code because I had found a deal for unlimited mins, txt and data sim only with Talktalk has I am a Talktalk home broadband customer, well the 3 C.S guy told me that the Talktalk deal was not unlimited and that I would have to pay for landline and mobile calls = basically the guy from 3 lied to me which angered me and that made me leave 3 there and then I took my pac code and ported my number that very day.

cheaper with TPO. 20 quids for unlimited texts, mins and 31gb 3g data. vroom vroom!

What would a brand new customer expect, I am with GiffGaff right now but thinking of changing network. I will be bringing another 3 people with me if that help.
J

Was there any discount on the rolling version?

I'm on this at £15 a month but rolling via retentions, but I'm not sure locking in for 12 months is worth a saving of £3.

cool, thanks for advice

Around 3 months ago, its exactly the same, just not 12 months.. It's rolling contract..

Worth phoning as you say. When did you get this deal …?

Tell them you no someone who has the following contract...

I rang them, to cancel as they wasn't offering the best galaxy s6 offers. Told them I was thinking about buying the phone outright and going on pay as you go. They looked into how many minutes, texts and internet I use. (I preferred unlimited internet as I was on the one plan before, but they wouldn't give me that for under £25) They mentioned that I have never used more than 4gb in a month and this is perfect for me. I can cap it also. I decided not to cap it, I have never been over my allowance yet, that's in 2 bill cycles so far. So I'm quite happy!

I have the same but not in a 12 month contract, they put me on a rolling 1 month contract... Worth trying that.

I rang them to cancel my contract after 24 months of having my galaxy s4..

Did you ring them first asking for cancellation/pac etc or they just rang you out of the blue?