Some of you bunch of moaning, greedy and ungrateful bleeps!

You Moan about the slightest things wrong with the phone, saying its not as good as a £550 Samsung or iPhone, but then some of you still have the cheek to sell them on eBay for in-excess of £350!

The phone is practically free, you moan the networks not right, customer service is poor. You are paying £21 for a top of the range phone over 12 months, with a price plan that could easily be paying the same for over 24 months!

This website makes me want to scream at times, with the amount of ignorant people on here, who expect the best for nothing!

Just spoken to CPW customer service, apparently the mystic champagne model is solid 9ct gold, has 100 gb internal memory and is triple sim, mine is being delivered tomorrow by a nun on a donkey, can't wait.

I've had mine for a couple of days, was a bit worried coming from Cyanogenmod 11 on an SGS2, there wasn't really any need to be.

I unlocked the bootloader, flashed CWM, rooted, installed busybox and then installed apex launcher.

After that, I removed all the useless apps, set a data limit (Install Activity Launcher from Play Store > Settings > Data Usage and set the limit) make sure to change the cycle to start on the first day of your billing period. If you long press on Data Usage you can add a shortcut to the homescreen.

Applied a dark theme (http://www.huaweithemes.cf/2015/04/ota-black-all-dark-theme-for-emui-30.html) and it's pretty much there.

There's a chance P8 owners will get a 3 year warranty with 24 hour turnaround. You will need to register it quick, though...

http://www.androidauthority.com/huawei-p8-3-years-warranty-612036/

Their Twitter team was quite helpful to me

cancelled on the 12th May with termination on 9th june. The other day i got a letter in the post stating my account was £43 in arrears!

phoned them 7 times today and not getting any response as there systems to the accounts are down :disappointed:

anyone got any experience of how to deal with customer services like this?

thanks

Best to confirm your DD with them is also cancelled at your bank - this can normally be done via your bank account online.

​I got 20odd pound refunded from them by tweeting them about taking the last direct debit. Keep pestering them

No DD taken out this month so far (payable on 28th) so hopefully the last I will hear from this bunch of rank amateurs. Fingers crossed...

Been told they will be sending me an amended bill on the 10th. We'll see! .i thought the same as others(we pay in advance on beginning of contract)?

I have ported out my number 16 June to Life mobile. I have received my bill for June via email. The bill showing Monthly charge 25,50 for 16/06-15/07 and some roaming charges for 16/05-15/06. We have paid monthly plan charge in advance. So there is no reason to pay one month in advance again.

I got my contract from 16th june 2015 and my last bill was 15th may 2016. This last bill was paid by direct debit on 2nd june 2016 and i transferred the number to another network on 13th june 2016 hence disconnecting automatically from their service. After disconnection their app stopped working and i have not reveived any final bill by email or post. Hence i cancelled their direct debit from my bank account to avoid any further hassles.

Rang them and they insist my charge is for May to 16/6/16. As I haven't been sent a final bill I can't verify this but have emailed them at [email protected] o request a downloadable bill. They said on the phone if I required a final paper bill there would be a charge. Amateurs...

PS Don't we pay in advance for line rental?

I haven't been charged yet but have just cancelled my direct debit...

Yes, 21.49 (?) taken from my account as well, going to ring them at 8am to see what the crack is. I can no longer get into their account app as says disconnected.

they took 25.50 out my acc today. I have transfered my number to life mobile 16 June. They charged me for period 16/06-15/07 already. I am not id mobile customer from 16/06. Idiots. They trying to say everything is ok.

Cancel direct debit?

I cancelled and joined life mobile . They still took 21.50 out my account this month. Been tweeting them and they said it will be refunded. Nothing back yet. Life mobile are so much better to deal with so far.

my contract cancelled on 7/6, havent had a final bill yet despite them saying i'd have one a day later.

Tweeted them, they have told me i'm in credit by £1 odd, and they will refund it to me asap.
Still like to see a final bill at to me point though!

So just 15 months after the launch lol? Amateurs.

Safety pin/paper clip/ similar usually works fine

any tips on getting the sim out without the supplied pin thing?

I was told today they are working on upgrade offers. Transfer to sim only will be available end of July.

And charging a termination fee although the contract obligations have been fulfilled? cowboys!

Cracking name on that CS bod. Sounds like he could be in a remake of The Good, The Bad And The Ugly :laughing: They've been up and running a year and are still working on an upgrade option? Ridiculous.

This is the answer from cs .

Thank you for contacting iD Mobile customer service.

My apologies for any inconvenience this may have caused.

At the current moment we do not have the upgrade option available, this
is something that we are currently working on and should be available in
the next month or two.

When you have reached your contract end date it will switch over to a
monthly rolling contract.

For any further questions please feel free to call our Customer Services
team on 7777 from your iD mobile or 0333 003 7777 from a landline
(charges from landlines and other mobile networks may vary).

Yours faithfully

Tarren Lee Van Niekerk
iD Mobile Customer Service

I think this update is available since march together with android 6.0.
The phone is faster,better battery life .

It's crazy how they turn away business, isn't it?

Anyway, my wife's just got the update to EMUI 4.5 through. Anyone gone for it? Recommended?

I called them up today. No upgrade for me either. I have asked to be put on SIM only plan and they said it is not possible. You need to transfer to other network and apply online for new contract/credit check. Sounds like joke but I have spoken with two different people. Both confirmed . Time to leave soon.

They try to scare people into a 13 month contract to avoid a termination fee, but if you complete the 12 months there should be no termination fee. It seems to me that when you phone up 30 days before the end of contract, and give 30 days notice, they automatically apply a termination fee of 30 days line rental. What should happen, is this fee should reduce everyday so that it is zero on the last day of the contract. It would appear iDmobile and others, having applied a fee do not reduce the amount.
If you cancelled 40 days before the end of a contract for example, what they should do is charge you 10 days early termination fee, this would then cover the last 10 days of the contract you would not pay.

So I called them up gave my notice and they accepted, then I asked for PAC they said you will incur early termination fee and said to avoid I'd have to call back again a few days before the last day of my contract.


I also asked for an upgrade and they said I couldn't have one, then I asked to be put on SIM only and they said I'd have to leave the network for atleast 48 hours then rejoin otherwise they couldn't do it, sounds very strange not sure if is true

As you have asked for your PAC 30 days before the end of the contract, you will have to use before the end of the contract, because leaving it to day 30, they will almost certainly say it's too late. If you use it 2 or 3 days before the end, they will probably charge to your account 2 or 3 days worth of an early termination charge. Just keep hassling til they remove it, you would have paid line rental in advance to the last day of the contract already, so should not also be charged an ETC.

I called them today so 30 days from now is 14th of June which is the contract end date as shown on their app. I said I want to keep the number and so they generated a PAC code straight away and gave to me. They said no other cancellation request is required and transferring the number to other provider would cancel the contract. They did not mention about any additional charges though I asked them thrice, only said a final bill will be generated. Also said contract cancellation request is not generated if you ask for a PAC code, its "either/or" which is strange. Hope it ends well!!!
All, please keep posted your experiences.

Remember May has 31 days... so 30 days notice strictly will be the same date the contract started or even the 14th...

still a great phone by today's standards. il probs just get a SIMO to go with it.

i really want a truly unlimited data SIM, so il probably go for Three at £20 a month, 12 month contract.

I doubt you would get another 12 month contract like this one. But they can only say no, I suppose. Luckily my wife is very happy with her P8 (she's not the sort that sees new mobiles as a status symbol) so it's SIM only for us from next month and a sizeable monthly saving.

Anyone try their luck and try getting a newer phone with contract?

As part of their 1st year anniversary celebration ID are giving a few treats this week.
Everyone should find an extra 500mb auto added to their allowance yesterday.

:wink:

Bizarrely they don't seem capable of accepting a 30 day notice of cancellation without asking for a 22 quid termination fee :man: My contract is up on 10/6/16 so I've asked for a PAC and will use it around the 6/7th of June to be safe. I will be keeping a beady eye on the final bill, though.

Thanks for the reminder. Are you calling a month before your contract started for cancellation? Eg if it started 13 June 2015 are you calling on 12th May 2016?

I just hope everyone who took up this deal on here remembers to cancel the contract when it's up because the 12 month duration is what made this deal such a sweet one. Less than 260 quid in total (including a half decent contract) for a phone that cost almost 400 spondoolics at the time and still goes for decent money 12 months on. Some super cheap SIM Only deals out there at present...

Yep, we will see what happens on the final bill i guess.
I've had my May bill, no extra charges on there.

If there are any issues i'll definitely just contact them via twitter, much more helpful

They tried the early termination charge malarky with me but I was having none of it! I stated I wanted my PAC and would be using it in 29/30 days' time so my contract would be up by then. They got the message. I hope.

Just thought i'd add a quick note here about the Huawei VIP replacement service.

My phone was resetting periodically, so was going to see if i could get it checked/repaired/replaced.
checked here: https://www.huaweivipservice.co.uk/ and was surprised to see the device was eligible.

New device received next day, old device taken by delivery driver.
That's it really!

They do make a £150 pre-authorisation on your credit card in case the returned device is out of warranty, but mine had a bump in the bezel where i dropped it and it didn't affect anything.

Now I have a shiny new looking P8 (maybe refurbished i guess?), considering selling it and upgrading anyway though

too true. we'll all need to check our final bills. once it's paid probably best to cancel the Direct Debit with your bank too.

What mobile companies say and what they do aren't always the same, will wait and see....

looks like some reps are at best lacking in knowledge, or at worst trying it on. Im glad you stuck to your guns & the rep backed down. Im surprised some reps dont understand the meaning of 'early' termination charge. Self-explanatory. Just ensure there are no more than 30days remaining in contract.

I phoned yesterday, with 30 days to run and she was adamant that it was an automatic charge added when they put though the termination request. Just kept arguing, think she got fed up of me, and said it wouldn't be charged.

Still cant decide whether or not to keep this phone or sell it and buy something else...
considering the P9, and some of the Chinese devices but obviously they come with some with risks.
Would've really liked the Nexus 6P but was/is too expensive
Descisions descisions

i called in twice to cancel. First time was when there were 32 days remaining. So when i asked which date it would end i would've lost 2 days service. No mention of early termination charge. So i opted to cancel the 30 days notice & called back 2 days later to get the full 12 months service. No additional fee mentioned at all.
So if anyone calls back too early they may try to hit u with early termination fee & you will lose out on potentially days of service you have paid for as part of 12 months contract.

Perhaps as its written down for people to read they are more guarded, and don't try it on. According to the T&C's they say to give them written notice if you wish to cancel. They then say,
https://www.idmobile.co.uk/legal/terms-and-conditions
To terminate:
8.1.1 you by giving us 30 days written notice in accordance with Clause 8.5 below. Unless you have ended the Agreement in accordance with Clause 8.2 or Clause 8.5 below, you must immediately pay us the Charges including any monthly (or other periodic) line rental charges for any remaining Minimum Period. You must pay the Charges during the notice period.

8.8 If you wish to terminate this Agreement, please call our customer services on 03330037777 and we will advise you of what you have to do. Alternatively, you may email us at http://www.idmobile.co.uk/contactus or write to us at the address set out in Clause 16.1.1. In all instances, you must state your name, address, mobile phone number and account number.
There should be no 'early termination charge' if you complete the contract.
http://stakeholders.ofcom.org.uk/consultations/addcharges/pes_statement

FYI
I asked ID about all this on twitter earlier and they were much more helpful than the call centre.
+ They said to get in touch again if I have any problems with the final bill etc

I gave 30 days notice as not worried about the number, I presume they said the same thing to you about the extra early termination charge. I just keep repeating that i was giving my 30 days notice and the contract would be completed so there was no reason to add the charge to my bill. They said it happens automatically as I am still within contract. There should be an OFCOM rule that stops them doing this in the last month, the same as they do for energy contracts in the last 60 days i think it is.

If you want to keep your number, phone up and ask for your PAC(lasts 30 days) in 2 or 3 days, you can then complete the full 12 months and will have a few days after to transfer your number with your PAC. If you ask for your PAC now, you won't have any days beyond the end of the 12 months to use it as it only lasts 30 days. You need to leave a few days left on the PAC after the end of your 12 months as you might not get the number transferred precisely on the day you want.

I called and gave 30 days notice. Was told I could wait 30 days and callback if I want a pac no. Not fussed about keeping the same no so I just continued with cancellation as il probably forget to callback in 30 days.

Your 12th bill will be published now and payed by the end of this month, so that includes the last line rental.
Any charges outside your contract will be taken next month on your 13th and final bill once the contract is finished, but should not include any more line rental.

There is a £5 a month sim only via uswitch 250mins 1.5gb.

​I spoke to them yesterday, they said that I should phone them when there is less than a month to go and request a PAC code and then use this on the day of the end of my contract. I asked why I could not just give them notice that I wanted to leave but they did not seem to have the facility to do this without incurring the penalty you mentioned. Could not be bothered to argue - will most likely get the PAC code and switch a few days before my contract comes to an end.

Anyone called them yet?

I did, it all seems incredibly vague though, no confirmation email/text from them regarding cancellation, they tried to tell me there would be a £22 early termination fee (which i argued and they backed out of eventually), couldn't give me my final bill date (should be this months i guess as it is the 12th bill?)

Glad they aren't my everyday network, not too impressed with CS!

The Vodafone P9 Deal (with smart watch thrown in which is itself selling for close to 300 quid on Amazon) looks a decent deal but I don't like 24 month commitments.

http://shop.vodafone.co.uk/shop/extras/extrasAndAccessories.jsp?_requestid=113341

What's the 6p deal?

Luckily my wife still loves her P8 so it's SIM omly soon and a big monthly saving! She's never used more than 300MB of data in any one month so it's looking like the BT Lite SIM Only which with BT customer discount and cashback will cost less than a pound a month net for the 12 months!

Considering selling mine and getting something newer, liking the Nesus 6P deal but don't know if I can afford the difference.
Anyone else looking to upgrade?
If so what to?

I certainly won't be upgrading unless they offer a killer 12 month deal on the P9 lol. But Astec123 is correct, their SIM Only deals are very very competitive. But as a BT BB customer the BT Mobile deals are pretty unbeatable, especially with the cashback available. Plus it's EE and imo they are a better network.

For anyone going for an upgrade what are you getting?
The P9 interests me but its expensive in comparison and I'm not a big photographer.

I'll be wangling for the P9 for £21.50 a month.

Don't forget that iD have some very competitive sim only deals so worth checking what you can get and if you can get a discount on them, I certainly will be.

Just checked my calendar. I've pencilled in the 7th for cancellation. How about you guys?

Thread should be renamed - "The P8 Brotherhood"

Yeh, im using mine for data loads and that does seem to drain the battery.
Bit laggy at times, nor really sure why. Even did a full wipe the other day.

It's on my radar but thanks for the heads up. I think my battery is dwindling slightly but I constantly thrash it.

Yes, counting down the days lol. Great idea to bump this phil001! There are big savings to be made by jumping ship to a SIM Only deal. My wife still absolutely LOVES this phone and battery life is still splendid for her (not once in 11 months has she had to charge it during the day). She's by no means a gamer although she's forever on FB, texting and Words with friends. For 258 quid all in I reckon we got a blinding deal here. A beautiful phone that if it had Samsung on the front would cost way more.

Cheers for the heads up.

PS how is everyone's battery life ?

Just thought id do a quick bump of this...
almost 11 months old now so for anyone (like me) who bought this contract just for the phone - its nearly time to call and give your 1 month notice to ID.

thats handy to know.... thanks

Found it on their website, confirms it comes out of your allowance.
http://www.idmobile.co.uk/help-and-advice/settings

"How to check your voicemail
Dial 123 and a message will tell you if you have any voicemails. You'll also be told how to listen to them.
Calls to voicemail are included in your monthly calls allowance. Any calls you make to voicemail once you've used your monthly allowance will be charged at rate mentioned on the Call Charges page."

oh i thought ID charges extra to call voicemail on this tariff. If it comes out of inclusive mins i'm thinking i'll leave vm switched on. Cheers

I've called voicemail to set it up and it seems to come out of my inclusive minutes, I've not been charged extra.

thanks. Only thing is it will cost to call voicemail to set it up initially.

Phoned voicemail and kept going through the options til i found it. Think it was in the 'record greeting ' section.

I returned this phone the next day after receiving it, just got another statement. What is wrong with them! They better have not messsd my credit rating!

I've got a white spot appear on my screen only visible on white ..in between the r and t on the keyboard....

Any one know if I contact ID or whether II can go straight into car phone warehouse ?

Cheers...

It's weird as my dell venue pro has just developed the same problem

Can anybody advise if listening to Voicemail is included in the monthly 300 minutes?

I have found an option called 'extended absence', you set a message, then it gives the option so that people cannot leave you a message, they can then eithervtext or ring back later.

Done that cheers......is it like a registery editor? Isit all just set for ever now ?

No real excuse given the plethora of ways there are of ensuring you don't go over your allowance on an android device lol...

most if not all networks send you a text when your approaching your limit though.................

But hey if they have upped it to 500 mins lol im happy but looking at my bill i cant see what it is ive been charged for im assuming its data but it just says national charges.

My accounts now showing up as 500 mins,beware I went over my data and they don't even send you a text warning.....been done for a tenner lol

how did they check your account just name and address? as far as i know i havnt got a account with them?

Yes also interested to know

Does anyone know anything about the vouchers that were promised due to the delay?

Has anyone been charged by TMTITCHELP to the tune of £23.94? When I google It, it appears thisis for Gadget Helpline which is linked to mobiles.co.uk. Are they a carphonewarehouse (owner of iD Mobiles)? I was not informed of this or sent any paperwork/emails for this.... mmmm

Oh I thought you meant a way to toggle data on/off by pressing something whilst your screen is off.
I see now lol

Don't know, guess there's an app for that...

It's quite common in rooted phones...saves loads of battery

anyway of turning mobile data off when screen is off ?

oh and what keyboard are people using ive tried several but keep hitting the full stop.....everytime i space bar

im getting a good day out of mine now, i reckon a custom rom and kernel would squeeze just that bit more. But it doesnt look like we are going to be so lucky.??

The camera is very good but as soon as i zoom with it, it loses focus?

Anyone had the B170 update?

How do I get face recognition working for the camera and also scene recognition?

right people i dont know what ive done but im getting like 2-3 hours screen on time and 1 day stand by time ish.........

battery seems to be good.

how did it come through ???

Has anyone found out how to turn off voicemail, customer service says its impossible?

watch this space

Anyone with more tips on this phone ....... Seems very quiet here despite all the initial rush

Anybody knows if only cancelling the debit card suffice for the hackers not to take loan on my account?

Great returned the phone straight away and they tried to take payment and also gave me a bill ready email. Going to mess up my credit score the fukers.

I'm just fed up of dealing with them.... Can't even use the network in my house even though the postcode checker says you can. Don't even get one bar nothing nadre zip

Quite a few of CPW's companies affected..... what can you do....

Not impressed tbh I don't even get a signal indoors

Ffs. Hence why I received a text message to say that their website was down for essential maintenance?

remember I posted about having garages I didn't agree to???
Important message from iD Mobile
Dear Customer,

I am writing to you as a precaution after we discovered on the 5th August that some of our IT systems had been subjected to a sophisticated cyber attack.

We immediately took action to secure these systems and launched a full investigation with a leading cyber security firm to help us understand the impact of this attack. Our investigation is still going on.

At this stage, our investigation indicates that some of the data held on our systems has been accessed and this may include some of your personal details, including your name, address, date of birth and bank details.

We take the security of your data extremely seriously, and we have put in place additional security measures to prevent further attacks. Nevertheless, we felt it was important to let you know as soon as possible.

To reduce the risk of fraudulent activity, we recommend that you consider taking the following steps:
• Notifying your bank and credit card company, so that they can monitor activity on your account
• Checking for suspicious or unexpected online or account activity
• Be careful of anyone calling asking for personal information, bank details or passwords
• You can check your credit rating to make sure no one has taken out loan and credit in your name. You can do this by visiting Experian

Im.getting about three hours sot now and phone is dead about 6pm......some have quoted here five hours sot

My battery is still pants......I have noticed ds battery saver wont work.....doesnt seem to be able to turn data and wifi when.the screen.is.off

Yeah found it and only four apps enabled...

Might reset it tomorrow if the battery life continues

got my phone at last praise jeebus, anyone know how to edit the notification bar you pull down to add and remove shortcuts?
also why is the screen made a tiny bit smaller when playing games and videos.

I'll check the honor 6 tonight, it's the emui phone management app, can't remember what it's called.

The only thing I can see is to force stop

Not force stop, my honor 6 (emui 3) allowed you to control which apps were running in the background - I found the battery management features in emui 3 really good, the honor 6 is a 2 day battery phone that can easily be stretched to 3 days.

What do you mean exactly by turn off ?do you mean force stop

Come on people the amount of people that have got this phone must be huge now..

What battery life are others getting as mine is still poor to be honest

I'll see how the battery is today. Has anyone installed a tempered glass protector? I'm finding the screen less responsive after installing mine....

OH and does anyone know of a keyboard where I can move the full stop as ive always used swift key but keep hitting the full stop on this phone.

It's available directly from the Huawei website too :smiley:

Thanks that worked

That Web page doesn't seem to want to load for me?

How do.I.do.the upgrAde ?I.use.a. ee.mobile. booster could.this be it

If you click on Android System do you get a further breakdown of what's using what? I upgraded to the latest emui version, which apparently solved the android system battery reporting issue. Been doing a lot of travelling today, about 100 mins of 720p videos and I'm on 49%.

Phones been on for two hours and its already at 75%.... Nothing obvious in battery stats apart from Android system is the battery hogger

Anyone getting a days use out of the battery... Mine just leaks power.

It's slow on my s4 as well..

I reckon with a custom rom this thing will fly

Anyone else find the google now search bar incredibly slow most of the time.
I press in the search bar, it loads the google now page after 1-2 seconds, then quite a few more seconds for the keyboard to pop up to be able to start searching.
Was almost instant on my Nexus 4.

Wonder if installing google launcher will improve it

That's not good! But then I've had bolt ons added that I havnt requested

I have noticed one bad thing about this deal. I have few mates living around Europe. Few of them tried to send txt message to my mobile number. No luck. I haven't received any txt from outside UK. My mates send 2 txt from Spain ,2 txt from Germany ,1 txt from Poland,3 txt from France,2 txt from Croatia. I haven't received any. Of course they used UK 0044 prefix. I have reported to id mobile . They saying everything is ok. But is not. I have spanish vodafone sim card in my tablet and tried send txt but haven't received it .

Ah right

That is lite version.

http://m.ebay.com/itm/311404957854?_mwBanner=1

Very cheap .......

Anyone else getting very slow 4g speed??? Every where I get 4g speeds are about 5mb if that... My EE was like always fifty plus

Still getting pants battery life?? Any tips

Anyone else found a solution to the duplicate notifications this phone does. I get 2 identical notifications other than the image shown for everything and I'd much prefer something akin to the stock android experience.

So can we use the allowance abroad or not as the answers seem to be mixed

Just had an email from ID saying I've bought a 1gb add on....... I didn't buy it!!??

After a few weeks usage, I can confirm it is definitely a bargain at the OP price (£21.50 for 12 months), performance has been excellent, but battery life drains rapidly if playing any relatively demanding game and display colours are not quite as good as they were on my Galaxy S3.

I keep pulling up menus in my pocket, but haven't figured how to get them up myself, this happens when I put the phone in my pocket without putting it to sleep....anyone any tips? I know if I pull up while swipe locked it gives the music player controls, but swipe left/right/down don't appear to do anything?

25,50 tariff

I'll have to get back to you as ive got back to the s4 to test these zero lemon batteries.

Yes I've done all of that already....

Would like four hours screen on time and a days use with some actual phone calls as well....

Orher than the settings you mentioned i have changed nothing else....

That sounds very low, do you have the screen on auto brightness? Have you disabled background scanning in wifi settings?

You need to have a look in the battery section in settings to check what's using up the battery

Guys I am in Tenerife third day. I have made few calls using id mobile sim card . I have check few times my allowance left and looks like they have taken minutes from allowance. No extra charges at all. I am on 12 months and 25.50 tariff..

I still haven't got mine after almost 5 weeks of ordering, expected to be delivered Thursday got text saying so but nothing :disappointed:

Anyone know the costs for using this abroad I enquired and ID gave me mixed reports... Also told me I can't shockproof the account???!!!!

All gone quiet here now people have go there phones lol

The main reason I got this was for better battery.just hope.it.improves after a few cycles

What sort of battery life are people getting? To the person who got five hours screen on time...... HOW?

cheers, ive been trying to register my phone online as well and i cant seem to do that either!

anyone know if i can dial a number to check my balance etc?

Not so close by THREE have really bad signal areas. Nothing can be done. Three used to give a device boosting signal but not ID. I already asked.

Bromley I am

anyone know if i can do anything about the no signal at all in my house when the online checker says it should be good?

My I be cheeky and ask how you worded it etc as im not very good at things like that.

Cheers

I just returned mine, sales college kept going back and forth to manager, was feeling like they would try any excuse not to accept it. So told them called customer services and line has been disconnected already just need to return. Took less then 5 mins.

Btw just discovered it also has a built in fm radio !!!

Btw any one.know to use the credit that cpw gave us

spent an hour and half in the store returning mine... a young guy (he is the manager) said it is not possible to return online order in store... but he was not pretending anything, he was new. I asked him to call their CS for authorization and he had to do that 3 times.... first time a bafoon CSE said he needs to speak to ID to cancel the contract... then he called ID and they were clueless, and luckily his third call went to someone sensible in cs who guided him through the system. For anyone who is willing to return in store for contract change to 24 months, if you face the same problem returning in store, tell them that no authorization code is required to return at store, they just need to use your phone number when asked for (that's what the guy said he did).

Just checked my ID account and my call and data allowance has been doubled to 600 and 2 respectively. Anyone else noticed this? I'm still on the £21.50 tariff.

Yes I've used the pin from my name badge and I think a tooth pick once.

Any pin will do it :smiley:

Btw its sim free as well

Havnt used the supplied sim yet though

Mine seems to hace done a runner

My acc showing monthly allowance 5 min , 10 txt i 2 mb data :smiley: something wrong with id mobile system.

Me too?!

The phone already comes with a screen protector fitted although not a tempered glass one but I figured with that, the Gorilla Glass 3 and the bumper it would be fine as is...

As my wife will happily confirm, it's a great phone even atthe £380 CPW are asking for it SIM free. For £21.50/mth over 12 months with a half decent tariff thrown in it's a billy bargain...

Got my White one today, and paperwork confirms 12 month contract, really happy with the white handset and glad I waited as I much prefer it to the titanium grey colour

Thanks mate, looks premium. Have you ordered any screen protector at all or this case will be enough to keep the screen safe.

Got my white one yesterday and its 12 month contract. Any suggestion on protector and case for this phone?

12 months too.

Got mine also with the paperwork stating a minimum 12 month contract.

mine arrived

12 month contract

In the box

anyone tell me where the sim removal tool is please?

edit im trying it with a three sim in it and it wont even see the sim?

not a good start despite using there coverage checker i get zero signal at home postcode is br13pg

*on the system not *other

Finally got an explanation when put through to CPW. They apparently said my order was deleted; and when she went to reorder the order was for a 24 month contract.There were two orders other system, so I immediately asked not to continue and delete both. Hopefully thats the end of that. Disappointed but just relieved to get to the bottom of it. Hope all those waiting for the white, that the wait is worth it.

I am on the phone to ID now who were meant to phone me back after 72 hours and it's been five days. Their CS is appalling!!

those who received the white one did you order though id or carphone?

Originally ordered black and them phoned to change into white and thats when they did this mess without having informed me, and in spite of me repeating on phone just to change the color and nothing else and them saying yes.

I would also like to know where my five pounds is


Oh and ive been sent so many emails about setting up accounts etc what is it I'm actually supposed to be doing!!??

Just picked my white one up from store, not opened it yet because I'm undecided what to do.

My HTC one m7 has been freezing etc and wondered If I rooted it and put a custom Rom on it that will help and be a better phone than the p8?

Got the dispatch email today - previous text indicatd 14Jul - was thinking of cancelling it has been so long
I got 2 texts apologising for delay saying my account has been credited with £5 on each occasion - how do you get the £5 since I dont believe I have a CPW account?

Damn that's good enough for me..... Any actual talking? *

Mines arrived and paperwork confirms 12 month contract..... Not at home though so can't say any more

Hooligans changed me to 24 month contract and anyone having luck? Does not seem to be dual sim either.

What screen on time are people getting?

oh and holy crap just checked my email! how many do they want to send!!!! certainly making up for lack of contact.

I hope everyone gets there 12 month contracts!

Also hope the battery isnt as bad as reviews suggested i hadnt realised it has a fixed battery:(

Can i add this part ok?

Say bye-bye to bill shock - If you have a ShockProof plan, which includes capping, then this will be automatically set at £5. You can view and edit your cap, all you need to do is log in to your iD account and go to MyExtras

be great if i could!

If you contact [email protected] or the CPW equivalent, ask for compensation for being messed around, managed to get a months line rental free after a couple emails.

i tried cancelling mine ... now theyve dispatched it and its arriving tomorrow ffs :'(

despatch email too.

What the crap, after a month of placing the order I got this email below saying Thanks for your Order.

"Dear MR ***********,

Thank you for ordering from the Carphone Warehouse.

We will contact you by email once your order has been processed.

Orders processed successfully will be delivered to your selected Carphone Warehouse store within 3 working days* of receiving your dispatch email.

*Orders to Northern Ireland can take up to 4 working days.

......................
.....................
..................
"

Guys looks like my order is on its way by tomorrow got another email saying

"
Dear XXXXXXXX,

Your order has been processed and dispatched from our warehouse."

Can't wait to get my hands on to white P8.

She'd wish she could. She'd be smiling in her sleep if she got that kind of influence. lol

Can't he or she get involved as this is terrible publicity for all concerned..... I assume no one got there white ones today?

Anyone knows if the white one will be dual sim by any chance?

I don't mind waiting but there just not keeping any of us informed.

just rung the local CW branch and they say there is a tentative "warehouse date" of the 18th July for the Champagne Gold SKU.

getting a bit tiresome.

I did read your comment after I had already text exchange. No reply from CPW yet, which is a shame but no surprise really! I will give them until Monday after which I either need to purchase a sim free 30 day contract or port my number to ID!

Yes I think there was a 14 day return period. I would just read the small print on iD website or CPW ....whoever you placed the order with.

i mean this one not the one ive just bough lol

if i do go out and get another phone if this one does turn up can i just return it?

txt exchange, get the phone with 24 months contract, going to return it tomorrow. with the cost better to buy a LG G4

*they had no record, not me (obviously I have an email, or what it is worth).

I telephoned again ( also a week after order), to be told that I'd had no record of my order, despite me quoting the order number. However, instead of offering no further info the first time; my query has this time been escalated to the manager, and they have taken my details to get back in touch with me. So here's hoping.... i really shouldn't come on here :smirk:

Nothing and obviously with the time being what it is its very very unlikely.

White I ordered I think.... Not even going to waste my time ringing them

I ordered white on 6/6/15

Check your bank if they have taken the 1p out then you've passed the credit check...

Can't work out why they would bother to text me about delivery today and then nothing else lol

I shouldn't really Gavin, as last time they didn't even have my order on their computer. I just hope they can give me some more info or even tell me about my credit check status. Probably not :neutral_face:

I've still heard nothing aswell, so I may phone them and quote my order number and see what they say. I ordered white aswell.

Comment

Did you order the White one or the space grey one?

No text or email yet mine is due for delivery today???!!! Doesn't look good really

Obviously there not coming and probably never have been. Just delaying tactics. Although I still want to know about this £5 credit on my instore account..... Has anyone been in store to claim it?

Hi, is anyone having service issues in the Midlands, I've got nothing since Weds evening?

I still have screen shots and will wait for white......I have proof they have also done a credit check on me and I passed.

Comment

That's what I was worried about, best to stand firm and argue your point about the 12 month contract, good luck!!!

my signal and number is not working on my current phone (requested transfer) so maybe they will be delivering tomorrow if they transferred the numbers.
also I never heard that the dates had been pushed back again.

You should have ready my previous comments.

Good luck mate!

looks like cpw sold 100's of 12 months contract and starting to realize the problem (loosing money). So they will be trying to do everything to change contract for 24 months. One delay with white one, then txt about exchange and again delay. I am sure they have white one in the warehouse but do not want to send it out for customers. CPW thinks people will be cancelling contract cause of waiting time. I know my mates living in Germany and in Poland they have P8 white over 2 weeks now from local mobile provider (24 months upgrade contract). So they are available. There is no stock issue at all.

Still heard nothing

You should have ready my previous comments.

Good luck mate!

You should have ready my previous comments.

Good luck mate!

The phone has arrived it looks great, but they have changed me to a 24 month contract. I have emailed to say it is an unfair contract change as I clearly signed up to a 12 month deal, and that if they try to change my 12 month contract to a 24 month contract I shall cancel my contract on the basis that you are allowed to cancel a contract if the operator makes an unfair change.

I do not want to return the phone and am happy with the 12 month contract I signed up to so I will not return it. Legally they might be committing fraud by changing my contract to the massive detriment of me without informing me. It may just be a big mistake that they will rectify asap, but it looks like a sneaky deceptive con. I have a close relative who is a solicitor so I will give them a couple of days to rectify the situation before asking him for advice.

Grey, as I swapped when they text. The phone looks great in the shop and was very speedy.

well tomorrowis judgement day and i havnt got any emails yet from anyone else ??? fingers crossed.

I got an email (well 4 actually, 2 from I'd, 1 from cpw, 1 from dpd ) today to say that the phone will be delivered tomorrow. so fingers crossed, it arrives tomorrow with the 12 month contract.

Still they say patience is a virtue!

I ordered from id

I had a text while back saying that it'll be delivered on the 3rd. Did you get a text Gavin?

How do you spend the voucher?

Can't wait any longer, gonna go for fight with CS and if they can't will just cancel the contract. Had enough of this ****

hope they let us know soon otherwise ill try the elephone

Me too Gavin. I am so impatient. My Honor 6 came back from repair though so I will try not to be too dissapointed if the P8 falls through.

still hoping my white one will turn up.

The case is described as "Original AIXUAN Brand Frosted Matte Glossy Shield Hard Plastic Case Shell Cover + Film Gift"! Sold by a seller called 3C on-Line. I paid about £5 including postage to the UK. Placed the order on 10th June to be sent by bog-standard Chinapost and it arrived on Monday so just a little over 2 weeks delivery.

The Nillkin case was purchased on Amazon from a seller called AceTech. It's the Nillkin Super Frosted Shield Case though they don't actually mention the brand on the River. About 7 quid for that one. Either is pretty sturdy but just a rear hard case as I don't like flip cases. I'd say the Nillkin is a bit better for a grip but the Aixuan has a nicer finish. Both pretty decent.

TCB paid for me as well. A pity it was reduced down to £10.50 instead of the original £25 or so!

My Aixuan case has arrived from China as well. Nicely made with an interesting soft-touch texture to the hard case. I think I read somewhere that the finish is similar to the texture of a OnePlusOne phone but I've never handled one of those so can't comment if this is the case or not.

It will be interesting to see how it holds up to wear and tear though it should be noted that I don't put anything in the same pocket as my phone! As I also have the sturdy Nillkin case which I know will last a year or more without wear (based on experience with one on my last phone), I won't be too worried if it degrades at all as I have a handy replacement ready.

Must say I'm enjoying using this phone. By far the highest build quality I've had and the only real pain in the neck is the lack of proper notifications for Google apps. Hopefully this will be resolved in a software update - can't be bothered to download and install the one from the German site at the moment!

How are people rooting this phone, by the way? Is it straightforward enough should I need to root?

Don't bank on there being a 3 year warranty as stated in various press publications. I emailed Huawei 2 weeks ago and got the following reply today.....not impressed with the company but have to say loving the phone: -

Dear Customer,

"Thank you for your email.

We are happy to hear of your interest and enthusiasm in our products. At the moment we have not received any official information whether or not there will be a 3-year warranty and if so then how to sign up for it.

However, if you would like, we will register your email address and will notify you if this option does become available.

Best regards,
Dan
Huawei Customer Care Team"

You have changed for black one. Have you received your phone? Any changes to contract lenght? Thanks

I've had no contact whatsoever since I phoned them myself a week after ordering. So frustrating!

There has been no contact from ID or from CPW since they sent the text saying they would phone within 24 hours. Hopefully they are reading through this thread getting there systems in order before contacting me! But more than likely it is just incompetence.

Mine too.

Cashback now paid. £10.10

They try to refuse to take phones back because it has a negative impact on their in store sales figures and I would guess their bonus, stupid system, not the shops fault if you bought online.

I've updated the firmware from here: www.huaweiblog.de/huawei/huawei-p8-firmware-update/

I downloaded it to my PC, unzipped it and transferred it to dload/ on the root of my external SD. I had to flash the original recovery, then run the updater app and use the menu to install a local update. I lost root so had to re-root afterwards.

The update has fixed some problems with notifications, I think this will fix the problems with android wear devices, however I don't have any to test this.

I have text exchange. They are going to call me tomorrow. my pac expires on the 12th so I can't wait until the 14th without messing about. fingers crossed it stays on 12 months. I think it will because people who swapped colours earlier did so off there own bat. If the contract goes 24 months or the phone is rubbish I will go sim free and try an elephone or something similar.

Is this not a breach of Contract that they first told me it will be delivered in a week time then they changed it to 29th June and then 3rd July and now this 14th July date. Looks more like a joke than a contract to me. I will try to make a formal complaint let's see how it goes down.

forgot to mention my topcashback has been declined. If it is not reinstated the phone goes back out of principle.

Thanks for the comment. I was tempted to swap it with the GREY as the white one is taking forever to come back to stock. Now after your comment I carry on waiting :disappointed:

By the time you reveive the phone, the market value would likely have dropped from what it is now. I've seen these phones sold on ebay for 270, 280 a pop in the last week or so, although the RRP is what, 380?

ohh, btw, DO NOT CHANGE TO BLACK/GREY. I did and they changed it to 24 months' contract and no way back as they don't have the same contract available again in the system.

By the time you reveive the phone, the market value would likely have dropped from what it is now. I've seen these phones sold on ebay for 270, 280 a pop in the last week or so, although the RRP is what, 380?

By the time you reveive the phone, the market value would likely have dropped from what it is now. I've seen these phones sold on ebay for 270, 280 a pop in the last week or so, although the RRP is what, 380?

Same here, delivery date given as 14th July. Just waiting for the one final text now saying we can't get hold on to the stocks so it can't be delivered and end to the misery for all who are waiting for the white P8

Same me with the white one.. Another two weeks delay, but they offer the black one delivered in exchange within 3 working days.. Tempting, but will the tariff stays unchanged as well (12 months)?

Seems the lot of us awaiting for the white P8 will have to be more patient... And I quote

''Hi xxx, unfortunately due to continuing Huawei nationwide stock issues, your new Huawei White P8 will now be delivered on 14th July. If you would like to exchange to the Huawei Black P8 which we have in stock, please text EXCHANGE to 80091 and this will be arranged for you and delivered within 3 working days. We apologise for the inconvenience and are adding £5 credit to your account to spend in any store. Thank you for you patience.''

So it is the 14th of July... till the next postponement.

On another note, with all these delays and £5 credit compensations, I may buy it off-contract at some point :smile:

I won't bite and text EXCHANGE, not risking the contract reverting to 24m, not to mention I really prefer the white one.

Kudos to CPW though for those texts.

Just received another Text from CPW, the white one will be delivered on 14th July.

thanks

In my case it's simply a matter of preference. Voicemail is active on my work phone, I don't like it on my private one. No other reasons.
Though if you are likely to reach the limit of your monthly allowance you might consider disabling it to avoid the hefty rates of this ID contract.[/quote]


Does voicemail come out of the 300 inclusive minutes allowance on this ID tariff, or is there a separate charge for listening to voicemails?

I always disable voicemail because if some wants me they can text or if its so important they will call back anyway. Don't want to pay to hear some random company try and sell me something. Different if it was for business.

In my case it's simply a matter of preference. Voicemail is active on my work phone, I don't like it on my private one. No other reasons.
Though if you are likely to reach the limit of your monthly allowance you might consider disabling it to avoid the hefty rates of this ID contract.

Excuse my ignorance but why the need to disable the voicemail? Just wondering whether I should, myself?

Thanks! Somehow though by deleting that number the call goes to voicemail anyway, so I deleted all three numbers under 'call forwarding' and that did the trick :smiley:

BTW: 'Your operator doesn't support disabling call forwarding when your phone is busy/unanswered/unreachable'
Seriously ID? C'mon, what's the point? A few quids you'll get from voicemail calls outside of allowance?

If you want a free voice mail service, just install the Hullomail app, and activate voicemail in the app settings.
It will then use Hullomail rather than the standard voice mail service

Not a special number, just an incomplete number, so when it tries to go to voice mail it fails. If you go to the phone dialpad then settings then to voicemail settings, it gives a list of diverts and the number it goes to, I changed all 3 of them to +4477 and now when you dial the phone number, it now says 'number not recognised'.

On voicemail, I've changed the number for each divert to +4477, so now when you ring it says 'number not available'.

Settings~apps~more~call~voicemail

I think if you delete the default number it would disable it.

I'm trying to turn off voicemail, you can't do it on the phone, it says the network doesn't allow it. I called customer service and they said you need to call 123. I went through all the menus on voicemail but none give an option to turn off voicemail.
Any ideas? Also tried ##004# and says 'voicemail erased' but when i call the phone it still goes to voicemail.

I've ordered the Nillkin Super Frosted Shield hard case from AceTech on Amazon. I've got one for my older phone, the Coolpad F1, and have been pleased with it. Slim, well-made, and adding useful 'grip' to the back of the slick phone without much extra bulk or weight. This case is due to arrive tomorrow - only ported my number today so I need a case quickly. This doesn't have a flap, however. I also ordered a hardcase from an Aliexpress seller earlier this month, manufactured by a company called Aixuan which apparently has a softish finish. Only cost me a few quid so I'll have to see how that is and will then pick the best one out of the Nillkin and the Aixuan for me.

The AceTech seller on Amazon seems to have a range of flip cases, most produced by Nillkin, so they ought to be decent enough, providing the cases themselves aren't fakes! Never used this seller before, but their feedback is pretty good so they ought to be OK.

Anyone found a good quality case for this phone yet? I'd like a flip cover type one of possible.

The problem with these cheaper Chinese brands you've never really heard of (such as Zeaplus) is that continued support or a non-buggy OS isn't guaranteed. A couple of years ago, I ordered a phone called the FAEA F1 which was well-built and had a good screen at a great price. FAEA promised an update to Android 4.2 when it was first released but what we actually got was a buggy Android 4.1 device for which some fixes were found by the community (FAEA nowhere to be seen after the F2 was released), but it never worked correctly.

At the other end of the scale, my next phone was the Coolpad F1 which was and still is an excellent device. Coolpad produce regular updates in China which various enthusiasts then use to port various other ROMs (I used MIUI) and it has been probably the most stable Android phone I've ever owned - and I've had a few! I believe a Lollipop release is scheduled for the phone during the next couple of months. If I hadn't wanted a really good camera on my phone, I'd probably have kept the F1 for another year.

The Zeaplus may well turn out to be a very good device, but there is always a risk and don't expect much in the way of software support. At the other end of the scale, you can usually get software updates (often thanks to the enthusiast community) on phones produced by companies such as Coolpad, Lenovo, Xiaomi and even ZTE.

From what I've read, Huawei isn't perfect at producing updates but they are better than many smaller Chinese companies. You're not likely to find a phone as well-built as the P8 at the price available in this iD mobile deal.

Surely seems amazing deal, I mean look at the battery power- like it will run for 2 to 3 days with a single charge, also 3 GB RAM- this is a beast!!!
But it's the built quality I am worried about otherwise it's on one plus one level

£106 with code ZM7FS618. Just got a Lenovo K3 but this seems a great deal.

The specs look good and as such seem more than a match for the P8, however, the plastic back would put me off, it looks cheap. This is not something one can say about the P8.

just read about this new handset (which has a CE marking) called Zeaplus M7 - comes with excellent spec (5.5" 1080p full HD (1920x1080 pixels), MediaTek MT6752, 1.7GHz, octa-core, 3GB RAM, 13 mp camera, 3800 mAh battery) all for £127. payable via paypal ( http://www.zeaplus.com/m7.html )
would not this be a great alternative to P8?

Yes, the P8 doesn't have stereo speakers. Having said that, the one speaker it does have sounds pretty good to my ears.

Some of the reviews note that one of the grilles is there for cosmetic reasons. The speaker is on one side only.

A minor oddity with the speaker grilles on mine - it seems like most of the sound comes out the one to the bottom left of the screen (and if I stick my thumb over this with music playing the phone becomes almost silent). Does the same thing happen with other peoples phones?

It sure seems to be, I've asked the mods to unexpire this.
http://www.idmobile.co.uk/shop/pay-monthly/Huawei-P8-Titanium-Grey?tid=IDWIC129

offers back on..

Oddly enough, I have the problem with Firefox! I'll try IE (yuck) when I get home.

My struggle at present is entering my PAC code on the my.idmobile web site.

Whenever I attempt to log in, the page endlessly reloads - it's stuck in some kind of loop! Hardly the most encouraging of signs!

I'll have to try and use a different browser, I suppose.

Can somebody who has this phone tell me if there is any difference in shutter speed when taking a photo between normal mode and HDR mode.On my last couple of phones there has always been a delay while in HDR as it takes the photo.This one takes it instant,just like normal mode and im struggling to see a difference in picture effect.

Not quite, they weren't even able to upgrade me to a 24 month tariff. They don't have the capability to change tariffs yet - advised that I cancel my order and place it again.

Just returned mine to CPW.

ID failed to port my number over 4 times and now the PAC has expired. They weren't able to upgrade my tariff and ended up quite aggressively telling me that I should have planned my usage when I placed the order.

Lovely phone, but really didn't want to stay with them as a company.

I am sure you have had wrong pac code.

I requseted my PAC before this deal. It expired just after the fourth request to transfer my number was made. That wasn't my sole reason for cancelling.

Im awaiting the white through iD site, and TCB is pending at 15.75 dropped from £25.

I ordered the black version and my cashback has been confirmed at £10.10.

My Topcashback has dropped to £10.10 now after tracking at £25 initially. Thought it would though

My TCB has been declined as well (order pending, waiting for White)
I wonder if the (completed) orders for Black have been confirmed/paid? And has the initially tracked £25 cashback been lowered to £10?

Have anybody awaiting white got a decline on the topcashback site? I have...

Declined too. Topcashback. Just checked.

Thank you! I've got them moved where I want them now

They are in folders, mate.

e.g. Chrome and Twitter are both there, but I can't seem to add them to any home screen as buttons (I've managed to add a Twitter widget, but that takes me to my last interaction).

Anyone else having an issue with using Swype on their P8? I've got it installed on the phone and it regularly swaps back to the stock keyboard for unknown reasons. It also and possibly a related issue detects my inputs but the first few words tend to not be appearing and I have to retype them.

Probably a dumb question, but I've got some apps on the phone that don't appear on the home screen. How do I add them on this phone/UI?

Yeah it's iD signal to be clear not the phone itself, house is a complete dead spot just about everywhere and poor signal in few other places I frequent. When it works it certainly works, clocked as high as 76mbps in certain places on 4G, just now the places where I need it!

Returned mine today due to the signal issues, from all the benchmarks that I've run on it is indeed the GPU that lets it down the most and single thread CPU performance was around 10% to 15% slower than my Snapdragon 800 equipped Note 3. It scored higher on multi-threading naturally being octa-core but didn't seem to translate into real world usage as not many apps use all those cores. Still a solid mid-range performance and low light performance slapped the Note all over the place, sad to see it go but poor signal killed the deal for me.

When you say signal issue, have you tried it with other networks, or is three not a good signal in your area?

Oppo phones are very well-produced devices but are also usually very expensive!

It looks as though this one is a little cheaper (though still a few hundred quid!) but you end up with a mid-range chipset to reach this price point.

As a comparison, the Kirin 930 in the P8 clocks it's Cortex-A53 clusters at 2GHz and 1.5GHz. The Oppo clocks at 1.5Ghz/1GHz though it will have faster graphics.

Previews indicate the Oppo is pretty good, however.

Yes massive. It is the screen size that is drawing me to the huawei p8 max actually as actually want something that does both which mean I can sell my current tab s 10.5 and not need to carry a phone and tablet all night. Well, otg er alternative would be the LTE samsung 8.4. Just gotta to decide if am prepared to sacrifice the stunning super amoled 2k screen on the tab s 8.4 for better camara on the p8 max.

P.S has anyone heard of oppo r7 plus phablet. Spec seems to be good.

Any opinions on the huawei p8 max.

On Id Mobile website no contracts on Huawei P8 at all :smiley: On CPW not possible to choose white version, show that phone come in black color only :disappointed:

Apologies if anyone has asked this question - is this one a lite version of P8?

It's possible to force the phone to use 3G/3.5G which may get around these problems.

When you're having the hiss problems are you making sure that the phone audio output is set to 100%?

I've had a bit of time with the phone too and there are a few downsides, some covered in reviews and others not mentioned but have bothered me:

Lack of 5ghz WiFi we knew about, but an odd cost saving choice not to include.

Poor Bluetooth connectivity - someone else mentioned this, but when using the phone with Bluetooth speakers (FLAC audio via Plex) there's the odd drop-out, then after a few minutes it will drop out continuously until you disconnect/reconnect. Really annoying, hopefully there'll be a fix.

Slight bleed in the corners of the screen, but nothing too bad.

For some reason calls will sometimes go to answerphone rather than ring through. I'm not sure if this is an iD issue or what.

Other than that it's very good and hopefully they'll be able to fix some of these issues in firmware updates.

I'm sure this is a generic thing across 4 g as I've suffered heavily with this and o2 yet no one will admit there is a problem. ...I think it's because 4g doesn't handle voice calls and it has to switch to 3g for this and I think there lies the problem. ....try locking it to 2g it 3g and see if it suffers the same

You may be right, sorry i really don't know!

gotto2 days, 17 hours ago#932

Reply

Had this phone since thursday,been pleased with it so far(great for price) but a few things bothering me.
When using camera phone gets hot very quickly.
Tried loudspeaker in a conversation and every word spoken by other person finished with a bit of a screech.
When i connected phone by aux cable in car there is a very loud hissing background noise(like its a poor recorded cassette), but it works fine when plugging in earphones! .Tried 2 different cables so not those and my nexus 5 and cheapo alcatel doesnt have this problem, cant find anything in sound settings either.
Nobody else having these problems?
Not sure if to return or hope an update will fix these issues

sorry to go off topic bit EE would only surely see the uk based mobile number so there fore could not charge for international calling?

There is a Huawei p8 touchplus screen protector on eBay if anyone is interested. It allows you to use the bottom bezel for the android navigation buttons.

I've now returned the handset and received my PAC from ID. Gutted because its a great phone but the issue happened to often for my liking, so back to my nexus 5 and the reliability of o2 in my area.

Really liking my P8, but a lot of calls are going to my answer phone in work even though i'm getting full 4g signal.Looks like i will be sending it back and going back to my Nexus 5 and o2. :disappointed:

Sorry I was exaggerating a bit, it's probably not **** but it's definitely an inferior phone for only £30 less (if you take the phone contract into account).

the HUAWEI P8 lite is a **** phone? what's **** about it?
i take it you don't think much of the p8 either then?

I really want to know about this too

surely the p8 lite is better value at under £150 if you don't want a contract?

That's it, thanks! (it's actually 'unpinch' to zoom, is that even a word)
It confused me because my old phone used the volume rocker to zoom.

Can you borrow a nano sim for another network to give it a try?
Would be worth doing before you make a decision.
I haven't had any problems with calls or anything yet but the phone does seem to have less bars than my old O2 phone in the same areas.

Just pinch to zoom like usual I think

You could get a nano sim from o2 anyway, then if you still have the issue you will know its the phone rather than network. You can use the card that came with the ID sim card to make the nano back to a micro if you need to

will stick to topic guys, and i apologise on behalf mr know it all.

That's what i am thinking but not sure if its's the network or the phone having a metal body and causing problems with the antennas in the phone.

What a thoroughly nice person you are

OMG, FFS take it elsewhere! This has nothing to do with the thread. How about you 2 take each other on in a boxing ring for charity? Or at least argue about summat remotely interesting. Zzzzzzz

The only work you do for hmrc is filling in your claim forms.

Lol its becuase I've paid off a few of my contracts without paying vat and this know it all is basically saying I'm lying and trying to prove his point with someone he knows working in vat as a higher officer in hmrc. The only higher officer role hmrc have is the ones who deal with claims not vat. If you worked for them you would be lauging at this guy.

We had to read all your bs, im sure you can too.

I quite agree. Always amazes me the stuff 2 random strangers get to bicker about on the internet. VAT/HMRC? Pfffttt...

Maybe enough of the VAT arguments now? seems you are the only two interested in it :smiley:
Why not continue with each other on PM if you must?

what I said about higher officer is correct. You suggested your so called 'mate' works with vat and is a higher officer in hmrc. The only higher officer role they have is for job centre dealing with claims not vat. Keep arguing. So far my point is proven.

FFS a couple of posts back you were claiming there was no such grade as Higher Officer, make your mind up!

You are an idiot plain and simple, a confident but completely wrong idiot, I worked for HMRC for nearly 10 years.
I don't rely on anecdotal evidence, I KNOW I am right.

"some people like to argue their point no matter what" :laughing:

BTW the EO post hasn't existed for about 10 years, it's just O!

maybe give them a call/email to confirm.

I'm not sure about diverting though.
I would imaging EE see that you are calling a mobile abroad, and charge you accordingly?
Again, best to ask three really, and i always like to get things in writing so prefer email/webchat

Almost a week later, finally got it sorted and my sim is now activated, looks as if their systems were at fault. But the communication company-wide is atrocious.

Apparently had I not got in contact I would have ended up with a free phone and no contract, but oh well. Live and learn.

Thanks.

So.it really is as simple as buying a 99p sim card then buying that add on?...also if I diverted my ee number to the new three payg sum number. It would just come out of my EE allowance as three would still supposedly be at home ?

Bluetooth is fine, but there is a widespread mention in most reviews that this doesn't work well with Android Wear due to the Emotion UI. Some even speculate it's because Huawei wants people to buy their watches but could just be poor design of their Android iteration.

So I received my P8 and I really really like this phone.... yes I was gutted its not Dual Sim as it would have been great to ditch my work iPhone and have just one device.

But for me the real deal breaker is that this phone has issues with Bluetooth.

I am an android wear user and the phone connects to my watch fine, but as soon as the screen goes to sleep the phone drops connection to the watch.... is anyone else seeing this problem?

I also had problem connecting to my car handfree system.

I have questions open with Huawei via email and twitter, but no reply yet... i'm hoping it will be a software update that fixes this otherwise I will have to send the phone back to ID / Carephonewarehouse.

lol porkies for sure 100%. how i know this, i know this because two close mates working different positions and its all they talk about and one was a "higher officer" which led me to study eo and ho at certain points whilst applying.

Alright then, think that if you want but you're totally wrong.

I have worked for HMRC in the not too distant past! :laughing:

only exists in job centre nothing to do with vat.

Lol no such thing as 'higher officer' that confirms it lol

The sim goes under the micro sd card I think.

the card tray only fits the card. its not shaped to fit a sim like that pic

Maybe this I can't confirm as don't have the phone.

Interesting, can you let us know how please? due to take the phone back to store this weekend but would keep if it can be 'unlocked' for dual sim. Thanks

:confused::smile:

He's a 'Higher Officer' VAT tax specialist, so he says anyway! :laughing:

how about a screenshot to prove? how did you get the sim to fit as i couldnt?

you have a dual sim working in a carphone phone? they come with 1 imei

Lol that officer deals with vat I take it? I knew whatever source I provided wouldn't be good enough because some people like to argue their point no matter what.

I've got a dual s working, so yes it works.

Lmfao

I think I'll just accept the response I got from an HMRC officer thanks all the same.

Please just contact t mobile or whoever's response is to your liking then? Do online chat.

You mean threads like this -

http://www.hotukdeals.com/misc/does-vat-need-paid-when-paying-off-phone-contract-944423

http://www.hotukdeals.com/misc/terminating-a-contract-termination-fee-vat-1299476

Clear as mud.

The O2 refresh contracts are effectively two separate contracts, a phone contract and a sim contract, it would be interesting to see their justification for not charging you VAT on the phone contract.

There's a lot of 'tax experts' on the internet, I spoke to real one.

Would of provided a link if it was easy to find.

Not doing your homework for you. But I'll point you in the direction. Look on o2 refresh threads and t mobile monthly contracts. I'd suggest you create a thread "has anyone managed to pay off contract exc vat"

I will until you show me some legislation that says otherwise.
I've asked a tax officer about this and it isn't as clear cut as you seem to think it is. :laughing:

Choose to believe what you want.

:laughing:

Couldn't they argue that by providing an option to buy out the contract they are still providing a 'service'?
The VAT on the phone would have to be paid regardless of whether they term it free.
It's not a simple tax. :confused:

I suppose it depends on how they write their contracts.

In theory, you get your phone for free when you sign up to the contract. The contract charge of £21.50 per month will include VAT for the service they provide. If you cancel the contract, you're surely going to be charged for the pre-VAT amount of £17.91 each month but how can they charge you VAT for a service you haven't received? I suppose they might well mention a further penalty charge of £43.00 in the contract for early cancellation to ensure they got the extra money.

Who fancies reading the small print? :smirk:

yes unlocked.

Are these unlocked?

So if you buy your way out of a payment plan for anything else you buy does it mean you can get it VAT free?
You might be right in that you wouldn't have to pay VAT if you're just buying out a phone contract although I think even this is debatable.
You may not have received the services under your contract but you've still got the phone, as far as I'm aware you can't buy phones VAT free (unless you're a business). :smirk:

Or maybe you need to read up more on v.a.t!

It's probably something to do with the fact you're technically buying a phone & contract, so you'd be getting the phone VAT free!

yes if paying off contract it should be exempt from vat as you haven't got the service and it is illegal, all mobile networks provide this now however o2 only recently. Get a response from CEO and g from there.

I imagine they probably don't pay tax on their end so it'd be a loss to them

Just spoken to CPW customer service, apparently the mystic champagne model is solid 9ct gold, has 100 gb internal memory and is triple sim, mine is being delivered tomorrow by a nun on a donkey, can't wait.

Hmmm. How is it possible for them to still charge the VAT if they aren't providing the service? I can't see how this could be legal?

On the other hand, Virginmedia have refused to provide us a VAT invoice for our broadband at work which is illegal, but they seem to be able to get away with it!

Only thing that puts me off this contract is the data allowance.

Once you run over your allowance, will it automatically move onto standard rates 10p per 1mb, or do you get cut off like on Three and EE?

For anyone that has took out a ID mobile contract, have you tried to pay off the remainder of the contract? if so is there any VAT discount for doing?

I managed to get pre order on a 12 month contract, purely to pay for the phone but not use the contract.

Had this 3 days ago. Amazing deal for a 12 month plan. I'll use a three sim in the dual one when I go abroad.also you can use the dual sim as a extra micro SD if needed. There's a YouTube video showing how this works.

The 12 month £21.50 and £25.50 deals have gone again, they did appear briefly this morning.

Is yours dualsim guys or just single sim + micro sd? cheers

expired

Unless this deal is available elsewhere, this deal as expired for 12 month deal

Yes you are correct
http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL?Command=New,Kb=Mobile,Ts=Mobile,T=Article,varset_cat=internetapps,varset_subcat=3583,Case=obj(3833)

"All-you-can-eat data is part of some of our latest Pay Monthly and SIM plans, as well as some older Pay Monthly plans like the Ultimate Internet Plan and The One Plan. It's also available with our All in One 15 and All in One 25 Add-ons on Pay As You Go and some Talk and Text plans. It gives you all the internet use you need when you're in the UK and up to 25GB of data for internet use when you’re in a Feel At Home destination."

I may have dreamt this (I'm old lol) but I thought data was limited to 25GB a month on Feel At Home?

Ah pants ok guys.....so if I buy a three payg sim I can't use that either.....want the cheapest way of using data when I'm in Spain for a few weeks.

You can't use the allowance abroad with this contract.

http://www.idmobile.co.uk/help-and-advice/plan-types-and-features#takeaway

You need to be on the 'takeaway' contract to get free roaming, this contract with the P8 is on the 'goto' tariff which does not include free roaming.

Only the two year contracts allow you to use your minutes, texts and data in the 22 countries - like Three does. The 12 month ones charge you at a roaming rate.

The company will also leverage Three's arrangements with networks in countries around the world to offer no roaming charges in 22 countries, which Carphone Warehouse says is more than any other network - including Three UK which offers free roaming to UK customers in 18 countries.

Carphone Warehouse has not revealed which countries specifically it is offering the service in yet.



Even more confusing.....would be lovely to use it abroad and just use the allowance. If there are no additional charges why do they list the charges and not say once you've used allowance up etc etc

Hmm clever wording.....free roaming in 22 countries just means they dont charge to roam which as far as I know no network does...so doesn't look like we can use our allowance abroad although I'm sure I read some where that you can

heh. I have ordered from id mobile the black one yesterday and today I had phone call telling me I have to wait until 3 July. Hope she was wrong.

Looks like we can use them abroad now as well. ....so I'm guessing it will be OK for use in Spain when I go in July ?

Love the phone but I'm going to try and upgrade my contract to the £25.50 one today. £4 more per month for an extra 300 minutes and 1GB data is a no-brainer (to me, anyway!)

From their site:

Unfortunately all of our great 12 month plans have now sold out. But be sure to check out some of our other fantastic GoTo and TakeAway plans below.

Oh, how I love this phone. My Huawei Y330 was dying and going to this from that. Bliss!
However, anyone else find it gets uber hot though? Felt like holding a freshly poured cup of tea earlier.

I ordered a white phone at the same time as ordering a black, so also had todays text. And what can you spend £5 credit on at CW? Assume its only an online spend.

Got mine now, too - nice build quality, and a lot nicer to use than my lumia 520 (as it should be - it's 3 times the price).

Anyone figure out how to take screenshots on this. Pushing the power and volume down buttons works about 1 time in 10, but not reliably for some reason.

How do people find the sound quality through the speakers, at high volume? Mine goes plenty loud, but above about 50% it really distorts - badly enough that Elastica sound like they have a man singing :disappointed:

deal seems back on black only? 12 months

Yes deffo looks like this is back on. Happy days :laughing:

yeah just bagged a 12month black one :smiley: or whatever colour it id

Superb.Fingers crossed then, but patience is a virtue and lack of communication is frustrating.

I have an S2 aswell that I still like but has battery drain, ordered a new battery to see if it makes a difference as I need a spare when this Honor 6 gets sent off.I love the Honor 6, so hope the P8 is as good.

Snap got the same text today.

for that were interested...I changed from the white to the black (grey) model, I received the phone today and remained on the 12 month contract.

Build quality on the phone is very nice and the grey actually looks nicer than in the pictures.

I am very luck that I ordered on Saturday 5am and it was delivered last Thursday.

Amazing phone so far. Camera feels better than my iPhone 6. Sound effect is great too.

lets hope those who waited have also got the 12 month contract, although i do have screen shots if there is a problem.

Text from Carphone Warehouse

''Hi xxxxx, thank you for ordering your Huawei P8 in white. Unfortunately due to stock restraints from Huawei there is a delay in your delivery; your new handset will be with you on Friday 3rd July - DPD will be in touch with your hourly slot. To apologise for the inconvenience we have credited your in-store account with £5. We hope you love your new phone.''

While I seem to have a dead spot in my house and my parents place amongst others, found 4G signal today that benchmarked at 73Mbps and 20Mbps upload. So imagine if Three signal is good and consistent in your area then they will be no bother once they iron out a few kinks being a new network.

Hi Gavin, thank you for ordering your Huawei P8 in white. Unfortunately due to stock restraints from Huawei there is a delay in your delivery; your new handset will be with you on Friday 3rd July - DPD will be in touch with your hourly slot. To apologise for the inconvenience we have credited your in-store account with £5. We hope you love your new phone.

could it be im getting it?

Same here, 12 month contract confirmed in paperwpork. Applied for porting last Friday, took place today. Liking the phone a lot so far, having upgraded from a Samsung S2 it's like the difference between a canal barge and a luxury cruise liner!

Thanks for this, appreciated!

Same here. Very reassuring. If idmobile proves decent after the 12 months is up I will just convert to the 7.50/mth sim only tariff.

how do i setup a data limit on this phone? in my previous phone 4..2, it was under data usage in settings

The TouchPlus screen protector sounds like a clever idea. Adds capacitive buttons to the bottom and top of the phone including and integrates with the OS. Here's a review of the equivalent one running on the Honor 6:

https://www.youtube.com/watch?v=ZDuyekKSQXg

Getting one in the UK might be a bit of a problem, however. I've just had a quick search and can't find any mention of the thing from retailers over here. Price is likely to be £25 or so, I'd have thought.

I've actually ordered a case from a Chinese seller on Aliexpress. In theory should take a few weeks to arrive but lightweight items can sometimes get to the UK a bit quicker. The brand is Aixuan and I've read good things about the equivalent case for the OnePlusOne.

If that isn't up to much, I'll just get a Nillkin Frosted Shield case. I've been pretty happy with the one I'm using on my current Chinese phone.

Just picked up my P8 from the store and need to play around with it for a bit to be certain I'll keep it. Looks well-built, however.

Hopefully the various minor problems mentioned in the reviews will be fixed with software updates in the coming months. An Android 5.1 upgrade would be nice. As would Android M, for that matter!

Those who have received the phone, have you had it confirmed that it is on a 12 month contract.

anyone had any charging issues?

Had mine on charge all night, but was only at 50% this morning for some reason.
Not quite sure what went on

The Shocksock leather sleeve I ordered arrived today, turns out its too small for the P8:/
Has anyone found a good quality (preferably leather), thin sleeve style case for the phone?

Any real need for a case with this? Meant to have a toughened glass front, and I don't really care if the back gets scratched...

Had this phone since thursday,been pleased with it so far(great for price) but a few things bothering me.
When using camera phone gets hot very quickly.
Tried loudspeaker in a conversation and every word spoken by other person finished with a bit of a screech.
When i connected phone by aux cable in car there is a very loud hissing background noise(like its a poor recorded cassette), but it works fine when plugging in earphones! .Tried 2 different cables so not those and my nexus 5 and cheapo alcatel doesnt have this problem, cant find anything in sound settings either.

Anyone here who ordered the white ones got a update or anything via email ? Or even a note to say they passed credit check ? ID took 1p out of bank so I assume I passed it as when I've done online chat no one seems to be able to help !!!

BTW what screen on time and voice call time are people getting my s4 only managed about 1 and a half hours of screen on time and 1 hour of talk....

If anyone gets a case, can you please take some photos and let us know your opinion of it on this thread?
Thanks all!

The charger is only 1 amp. That's why is take long to fully charge your device. Try other charger.

My sim card still hasn't been activated.

Sent a complaint email to both iD and CPW yesterday (their internal communications are zilch), and will await a response.

I'll see how i go, been fine up to now, maybe it wasn't plugged in properly or something.
Plus i was using my nexus 4 charger so i'll just keep an eye on things

No charging probs here either. Not the quickest TBH (3 hours from 0%) but as it's charged overnight not a deal breaker.

Has anybody tried to register for the warranty on the Huawei website? It's coming back with invalid IMEI number

Look, I know it's essentially a gimmick but my wife is loving asking the P8 where it is and the P8 replying (in a creepily cute voice) 'I'm here' :laughing: I can see other manufacturers 'stealing' this idea (or maybe Huawei 'stole' this idea from another manufacturer? :neutral_face:)

Whilst this is always talked about, in practice I have never had a problem getting an unlocked device fixed under warranty. One phone even went back with cyanogenmod on it.

There is a possibility that you could have warranty problems however I don't really know where you stand legally as you just email them and don't have to read reams of legalese and tick a box. Any problems and I will plead ignorance and if that doesn't work I'll ask them for proof of any agreement that I made to forfeit my warranty.

Be careful, apparently doing this will invalidate the phone's warranty, note the following in the instructions: -

"WHILE THIS SHOULD WORK, THERE IS NO GUARANTEE THAT IT WILL AND ABSOLUTELY NO WARRANTY IF SOMETHING GOES WRONG! YOU DO THIS ON YOUR OWN RISK, AND IF UNSURE, BETTER NOT DO IT!"

Ordered a Mystic champagne version (white...)

Yes I used the walk-through here: http://huaweip8.jniklast.bplaced.net/unlock.html

I would recommend sending the email to them in the early morning, I sent 2 emails and got a reply from the second one.

You will need a working ADB environment which is not explained in this guide, I already had this, there are loads of guides for that though.

Comment

Did you order a white or black p8?

Fingers crossed I get a P8, no further emails since original order acceptance, if it turns up then good. I've an elephone p7000 being delivered tomorrow, could be an interesting group test on the cards between the honor 6, the huawei p8 and the elephone p7000.

Well had the phone since Thursday and I like it more and more. The camera is great both using the Huawei app and the official Google one. Signal for me has been spot on too, with a VOIP connection being flawless on a train journey that I used to get drop outs on.

I had to reorder on the phone last Tuesday as I had heard nothing back by then. When I finally spoke to someone after much complaining, I was told they could not see why my order had not gone through but it was cancelled. So I reordered back on the 12 month deal and all was good, interestingly they sent me an email yesterday saying I had failed the credit check for the first order :stuck_out_tongue: despite being told by the CEO office it had passed and they would just place the order based on that credit check.

I requested my number be ported on Friday as soon as I got the phone on Thursday and it moved across without any warning and without any noticeable down time on Friday.

All in all very happy.

"Samsung S4 and HTC M7 level components"

Probably should have phrased it better, I never used S4 myself just meant the components in that and HTC are same level as my current Note 3 that I'm using as a stopgap. Only exception is 3GB which is same as Huawei has and while it has scored slightly higher in AnTuTu than the Note, it only done so in multitasking benchmarks which didn't reflect well in real life usage. Note is definitely faster in regular apps and far superior in anything I tested when GPU is also involved. Ran a quick GFXBench and it was more than twice as fast in most benchmarks but those tests only reflect in more demanding games which I rarely play myself and this was for test purposes.

Coming from Honor 6 you should definitely see a good upgrade, the processor is Kirin 930 instead of 920 here. It feels good in your hand (unless you have shovels like me and like chunkier Note ergonomics :wink:) and looks wise wouldn't look out of place next to any flagships. Although my unit does get quite warm when I use it and on a hot side if I'm using it on charge.

I do think there's a bit of brand snobbery at play here....:smirk:

Has keeping difficulty keeping up with the S4? That's a laugh, I've ordered it to replace an S4 - what a pile of junk our S4 is - unless you want to use it as a hand warmer. I've an honor 6 just now, fantastic bit of kit, I'm hoping the p8 is as good except thinner, battery might not be as good as the honor 6 but the S4 is hopeless so can't be anywhere as bad as that. Can't comment on the HTC as I've never owned one.

Ah well coming from that you will love the phone and if you already have good signal from Three should be fine!


Seems harsh for something that was clearly labelled as a very limited offer, I'm sure they went above 500 but still.

Unfortunately I changed the color last week after the offer was over, and when I called today they confirmed the contract has been changed to 24 months. The CS says that it was never on 12 months and if it was, it would be a misprice and as such the order would get changed to 24 months automatically. All he can do now is cancel the order... What a jerk. Anyone having the screenshot of the offer that we had?

Thanks - it's helpful to have the detailed review! For me, the phone's replacing a battered lumia 520 on 3, though, so I'd really hope it gives better performance and similar signal - if it works, of course :smiley:

For that price it puts it up against different level of competition though and makes it less of a deal, for my needs anyway. As I said previously nothing will touch it build quality wise even at £250 and camera is great, I'm sure they can fix the white balance/colours with an update and auto brightness issue but it's the performance that ultimately disappoints. Has trouble keeping up with the Samsung S4 and HTC M7 level components that are inside my Note that are two years old now. It's smooth when you're in the ecosystem but inside apps it's a bit of a different story.

Ultimately is the signal part that kills it for me as that makes the phone around £250 price point, which is where I'd rather spend a little extra or go for alternatives and sacrifice things like build quality.

thanks

What I also advise that anybody got the same issue of 12-24 months change, don't cancel the order before it arrives... but afterwards. Play with the phone a few days and then throw back on them within cooling period so that their warehouse gets full of customer returned phones. That will be a perfect lesson for them.

It's still a bargain alright, I just got a little too used to higher end devices it seems and it's still a fantastic phone in its on right. For 24 months deals though not so much but this still is a scorcher at 12 months. Unfortunately fact that network has poor signal in my area is a killer as I'm basically left to have to buy a sim contract on top.

Some of you bunch of moaning, greedy and ungrateful bleeps!

You Moan about the slightest things wrong with the phone, saying its not as good as a £550 Samsung or iPhone, but then some of you still have the cheek to sell them on eBay for in-excess of £350!

The phone is practically free, you moan the networks not right, customer service is poor. You are paying £21 for a top of the range phone over 12 months, with a price plan that could easily be paying the same for over 24 months!

This website makes me want to scream at times, with the amount of ignorant people on here, who expect the best for nothing!

Well read my post above if that may help your decision!

CPW customer service has been so rubbish, I'm tempted to just cancel this deal and hope price for the sim-free phone comes down in a month or so. I don't like to think how long it'll take them to deal with any problems that crop up during the contract!

Well after having this for 24 hours I think I will ultimately be returning it under the 14 days policy. Some of it has to do with the kind of phones I am used to, niggles in this one and one that's definitely hard to live with, poor signal in my area.

Build quality on this phone is great and wouldn't look amiss amongst flagships although for such a thin phone it also manages to sound quite hollow on the back. Also this is a personal preference but I don't find it comfortable to hold, actually to do with the thin construction of it and I had the same problem with the Z3 with its rectangular construction shape and flat back. That and seems since I had the Note, anything smaller just seems tiny in my giant gorilla hands :P

Screen seems fine, not far from the AMOLED of my Note 3 although there appears to be a little backlight bleed around the edges that's only really noticeable at night and when looking. I tried using the warm colour temperature as noted in the Anandtech review but it just makes the whites way too yellow. Another strange niggle is that when using auto backlight and manually increasing brightness there's almost no change in the first 3 quarters and then jumps up quite high and hard to adjust due to very steep gradient at that point. I ended up setting it relatively bright and battery barely made it to 4 hours OST. Then again competing against a Note phone on battery life this was never going to win.

Also find the iPhone way of having a back button on screen and no home button on the front hard to get used to and one of the biggest reasons I haven't bought the Apple offering. Rest of the ergonomics are great though and it has the same design as a dual sim phone, one of the ports is just permanently used as a MicroSD slot not sure if that's done at hardware or software level for the UK version.

Performance wise it's also more disappointing than I expected too and I expected mid-range performance. My Note 3 with the Snapdragon 800 which is now 2 generations behind is a lot smoother in general use and far ahead in anything involving GPU use. AnTuTu benchmark and others only tell partial story, this for example gets a rather high score of 45k but when you look closer in real life that means very little. It does score highly on multitasking due to the octa core CPU but bearing in mind that not all the apps are optimised for it, doesn't particularly translate as better performance in everyday usage. It's far behind on Note 3 on the GPU tests and also outperformed between 30% to 40% single thread performance too which is probably why things are smoother on the Note. It does score higher on the RAM tests but again overall it doesn't add much to the bigger picture.

Moving onto the camera it utterly destroys the Note in poor light and dawn/dusk conditions. At night when there's a lot of streetlights Note catches up, but still this has the upper edge even if colours get a little on a cold side. In perfect light or overcast days I'm finding it hard to find a difference quality wise, however, as noted in reviews this produces rather cold colours, too cold for my liking. Playing with the white balance helps in certain situations and makes dusk photographs extra vibrant but on overcast days like today it produces a yellow tinge that just looks unnatural. Do like the camera app though, it's very simple yet has everything you need. Video is average but again something picked up on the reviews and frankly I very rarely made any on my phones.

Also something I didn't realise is that this doesn't have quick charging technology and compared to the Note seems very slow to charge so with the battery being less and slower charging, may not keep up in certain situations for me.

Ultimately what killed it for me though is that I've been inside a few different houses and places in a 15 mile radius and signal, both phone and date is poor. Data seems not much quicker than 3G GiffGaff goodybag I been on, from previous experience of O2 and EE offer great signal and strong 4G in my area.

Anyone ordered a nice case yet?
Are there any official ones available?
I like the dot case, but I think that's only available for the p8 max

There's far too much supply for people to sell this for £350 that they expect, many will struggle to clear £250 after first few weeks. Despite the RRP I don't think this was ever expected to sell at £400, will be close to half that after a month.

can't work out how to save. it downloads. tried diff browsers, but no joy. advert takes me to a game on playstore.
no worries. thanks anyway[/quote]oh, yeah it was wonky with firefox, tried IE and it worked okay so id say try it.

screenshots look identical any real difference on MIUI you'd go security - data - set limit

and on XDA they seem refer to a patch that converts MIUI to emui

I think you are confused with MIUI which is from Xiaomi and EMUI which is from Huawei

what's camera like compared to lg g3 ? considering lg g3 or honor on three, would gone this but can get decent unlimited data plan on it.

Why can't you port your number?

MIUI has data monitor built in :smiley:

Nice to see eBay flooded with these for sale now :P

i ordered the white one, do you think they will still honor the original deal by the time there back in stock?

i still havnt had any update or anything!!??

Quite shoddy service really from cpw

Hi, is there a guide you used for this?
Thanks

Since I am in the market for a new phone, I have decided to sell my samsung tab s 10.5" and look toward a phablet or LTE tablet with phone and messaging capabilities instead of carrying two devices around. The two products I can't decide on are samsung tabs LTE 8.4" or huawei p8 max 6.8". I know they are big devices but that's not a problem as can control both with headphones or smart watch when taking or making calls. My only question specification wise, is that, which is better out of the huawei p8 max 6.8" and tab s LTE 8.4".

For quick comparison the huawei p8 max I imagine has better camara with its 13 / 8 mega pixel camera compare to the 8 / 2 mega pixel on the Samsung tab s LTE. The screen on the Samsung tab s LTE is super amoled 2k screen compare to only 1080p screen on the huawei p8 max. I guess it's a choice between taking better pictures or watching video on a better screen. Can't decide guys. Help !!!!!

You just need to download the file and then wherever you download it to, copy the theme to the HWThemes folder on the internal sdcard using your favourite file browser.

thank you :smiley:

hi those who have there's already, what kind sim does this hold, thanks in advance

I was told the exact same thing. Double checked the 12 month bit with the guy on the phone yet it did change to 24 months. And then I was told they couldn't sort it and I had to make a complaint online.

Decided just to cancel the whole thing and get a Lenovo K3 Note as it's Dual Sim.

Carphone Warehouse and ID are a joke. My sim hasn't been activated and I've been passed back and forth for over an hour after waiting 24 hours for a response.

Now CPW tell me I need to return the phone for a return and resale. I said essentially then I would need a new contract and the 12 month offer is no longer available so it would be 24 months.

What can I do? If I don't go in will I be charged full price for the handset?

nope. downloaded it, copyed it over to the folder it said to, looked up the "themes" app and a new one, it, had been added to "mine" i picked it and that was it.[/quote]can't work out how to save. it downloads. tried diff browsers, but no joy. advert takes me to a game on playstore.
no worries. thanks anyway

I'm moving up from an LG G2 so definitely looking forward to receiving my P8 :smiley:[/quote]
same here.
i'm just concerned about the smaller battery on the P8 compared to G2

Guys forgot to ask, is the phone unlocked?
I will goto the O2 store tomorrow to change my existing sim to nano sim, so would be great if someone can confirm.

Thanks

do you all think only the first 500 are the 12 month deal or do you think they just said that but in reality its like first 5000?

does the phone have to be rooted to download this theme?

thanks

Sorry dont know about Pi lite.

I ordered this one http://m.ebay.co.uk/itm/111659571495

hey thanks for the link to that theme, much much nicer having the menues in black rather than white. thank you.

Here's the 99p eBay case, it'll be fine for the time being

can you please tell me how to download the plain black theme. I've tried your link, but it says "file cannot be opened" ?

btw, i have not rooted

Picked mine up today, haven't had a proper play yet but the camera does blow my Note 3 out the water in even slightly lower light situations, can provide a few comparison shots if anyone is interested. Only issue I found with the camera is the the default auto white balance is way off and colours come out very cold. Changing it helps massively but would be appreciated if it worked better on auto settings, hopefully something to look at in the updates just have to see how good Huawei is with those.

how do you set a data limit on this phone?

I just saw the titanium grey demo version, I think I would prefer to wait for the White model, hopefully it will be here by the end of this month...

My phone has now arrived (Titanium Grey) but the contract is unchanged (12 months).

well all will be revealed on Monday, I've had the email saying it will be delivered. I specifically went over the 12 month bit with him so not sure what else to tell you, if it's a 24 month contract I'll just cancel the whole thing.

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Which is why I decided not to but then a month wait to get the phone you order is just wrong. Why they kept receiving order when they knew they don't have any stock for it.

I've had mine for a couple of days, was a bit worried coming from Cyanogenmod 11 on an SGS2, there wasn't really any need to be.

I unlocked the bootloader, flashed CWM, rooted, installed busybox and then installed apex launcher.

After that, I removed all the useless apps, set a data limit (Install Activity Launcher from Play Store > Settings > Data Usage and set the limit) make sure to change the cycle to start on the first day of your billing period. If you long press on Data Usage you can add a shortcut to the homescreen.

Applied a dark theme (http://www.huaweithemes.cf/2015/04/ota-black-all-dark-theme-for-emui-30.html) and it's pretty much there.

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I didn't change because I was not sure. Will you be able to update on Monday about the paperwork u got says 12 or 24 months

If you have changed colour believe me or not it will be 24 months. Big mistake mate.

Is anyone who ordered white p8 being told by CS that they don't have any stock and you need to wait until first week of July?

He offered me to change the colour to black and get it delivered by Monday, then I read the comments where changing colour changed the contract terms to 24 months so I said no.

Has anyone went to change the colour and still reeived the phone on 12 months contract?

Do not change the colour less you want 24 months deal.

More info on the different colours, spec and ball park prices here...

http://www.handtec.co.uk/catalogsearch/result/index/?dir=asc&order=price&q=Huawei+P8

@ mockyourdeal - just to be clear, you ordered the white (actually mystic champagne) and they've offered you the black (actually titanium grey) - just in case you go for the 'black' and then get a surprise when a titanium grey one turns up.

Yes, CPW have done it for me (or so they said). I shan't get the phone until later today.

Thanks. Mine too about 9.6 I believe. Says 1.6 gb of preinstalled apps.

Yes, just under 10gb left on mine.

Can't remember exactly but was less than 10gb remaining, possibly 9.6 left.

I got the lexar one from mymemory for £14.95.

Big thumbs small keyboard, sorry!

I did think that, but had to ask...

Oh I know its a bargain. Loving mine for sure.

Can anyone confirm under the apps setting the total space used by the preinstalled apps on their P8 please?

Quality 64GB micro SD cards can be had for £20-ish, which makes the total for the phone circa £190. It's a bargain whichever way you look at it. All the reviews online (the vast majority of them are very positive) are based on a phone price of circa £350. Says it all really.

Look at your keyboard, what's near the q key? :wink:

Yes this is the 16gb version (but can add 64gb for 15 quid). Yes it's grey (but looks great). I personally was not expecting the 64gb version, and that is how i approached this deal.

For £258 on 12 month contract this was an amazing deal for a real quality phone.

The cameras on this kill my wifes Z1 compact.

The screen kills my G2 with fantastic viewing angles and vibrant (but not amoled) detailed colours.

I view this as a top tier phone with a mid tier chipset.

Bargain of the year for me!

Received the titanium grey version - now what?

lock screen notifications are set in notification manager in settings.

I think by returning a phone to store it has a negative score on their sales figures, so they play the "manager isn't here routine" in the hope you leave, dont fall for it..

The basic lollipop dialer / thing you use to make calls with on a nexus 4

Spoke to CPW CS today, said to take it in store as both my nearest stores were showing stock of Black. Went in store to exchange, to find the Black is actually Titanium Gray and they have now changed the website to reflect the Titanium specs, but still listing it as Black. Was told if I had screenshots of the tech specs (in particular the fact the Black had 64GB listed, thus was advertised on their website as the Carbon Black model), they would order in and replace the Titanium with the Black as described.

Anyone able to assist? I took screenshots, pasted into Paint...forgot to save them and now found the kids closed Paint without saving!

what is stock google dialer

Anyone managed to get gmail lock screen notifications? ( other than in the status bar)

Slightly missing vanilla android...

Yeh, the majority of reviews i've seen are positive, you also have to remember that the reviews are going to give their verdicts taking in one giant factor: Price, if they were basing it off the price that we're getting it for the reviews would be even more positive than they are.

Heh, now is expected 29 Jun, it's ridiculous.

Cheap but decent screen protectors anywhere yet? Nervous using without

Laggy it ain't. The review you seem to be basing your experience of this phone on is one a very small number of negative reviews. The vast majority of views are very positive with a 80% score. There are of course some people who claim their G3 is laggy. Who to believe?

Now on CPW website - white colour in stock, delivery Mon 15 Jun

Carphone and ID sound like Vodafone. Useless customer service and awful processes. I deal with O2 and Virgin and they are always very good. EE seem OK and Three are bit too hard sell at times.

Wife is with Virgin at the moment - £6 pm for a similar monthly allowance to this contract. She could use the sim and i would use the phone but wondering if its worth the hassle. Decisions.....

i emailed and said i was sent a titanium gray to which they replied and told me this cant be the case we dont stock that colour and they spoke to warehouse who confirmed they dont stock it.

sent them an email back with a pick of box.....no reply.

typical

Ohh we are getting a better version then lol sweet

181765466461 white selling for £238 new on eBay. Reputable seller, some fb is questionable. But last 1 left.

just ensure it's a 12 mths contract, then it's worth it. if it turns out to be 24 mths i'd return it.

1gb internal memory is carp. the OS will need more than that.

Lol, meant to be 100 gb - doh...busy day at work.

Ordered twice, both accepted and then on chasing both orders cancelled with no explanation. I kicked off massively on the phone yesterday. Received a phone call today saying this person was a customer support manager and he wanted to know if I would accept a black phone in exchange of the white I ordered. He said if I did he would honour the 12 month deal and would order it whilst I was on the phone and then confirmed the order, he even read out the tarriff details to confirm it was a 12 month deal.

Being delivered Monday

1gb internal memory is carp. the OS will need more than that.

Better off waiting for the One + 2 now.

that's the version with an embedded light sabre, lucky you!

Ok thanks for the info.

It's a beautiful kit but after reading Anandtech's review I'm considering returning it and getting a Oneplus One instead...

Yeah. 16 GB here

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I think everyone who ordered the black P8 got the grey model which is supposed to be a 16gb version

Mine arrived yesterday. Black and single sim afaik. Upgrade from nexus 5. Just glad to get micro sd slot again. 2nd Sim not required
Thanks to OP.
Really pleased

Coming from LG G2 and no lag for me either. I prefer it to my G2 tbh. I will pass it on to my wife as an upgrade to her Z1 compact. I'm very happy. Thanks again OP.

Just got an Antutu score of 50972! Which puts it at the top of the pile (ahead of the Meizu MX4 and Note 4. I know this is just pointless willy waving and all that but what the hell?? :stuck_out_tongue:

Hi, Great phone but did you sort out your 12 month contract? Btw did you get the 64gb one (gold)?

Not noticed lag on mine.
Was on nexus 5 before

Hi can someone who has the phone tell me if the phone is unlocked to any network? Trawled through comments but didnt spot a confirmation, other than an early comment that 'carphone warehouse phones are usually unlocked'. Thanks in advance

Called customer service and they told me that everyone waiting for the White p8 will be getting a dual sim version

To be honest, I will not bank on what the ID's customer service told me. He said there were 3 thousands back orders on this phone and they are waiting for more supplies. I asked for a case no or ref no of our conversation, he didn't have it.
I will keep the unit, so I can send of my moto G for a repair and use that as back up when i travel....

spoke to cpw, i dont think they have an actual date of when the white will come in, supposed to be yesterday apparently. he said another 2 weeks, but i think he said 2 weeks as a precaution. hopefully.

Received the phone this morning. It is beautiful piece of kit!
Shame it is a single sim. called many numbers and spoke to many customer service persons ...
finally the ID cust service advised me to return, then wait for the dual sim in beginning of july...
He couldn't give me a ref of the conversation....I know if I return it, I may be given a 24m contract or another single sim handset or etc ect .. which may mean more trouble than what is worth....

decision decision .. it is a very nice shiny handset!

Just spoke to iD who say their system is down and to try again in two hours, bloody great!

I ordered the white one for collection on Sunday and had the confirmation email and OOS email. I have popped over to the branch to see if they had any idea on when the white will be in stock.

After taking a look at his system, it says that the white has not come into the warehouse and maybe another 3-4 weeks until it does. I then asked about swapping for the black and he said because the 12 month contract is not on offer any more to not do that as it risks being changed to a 24 month.

Good luck with that :stuck_out_tongue: I've been trying for 2 hours and still no luck. CS have now said they are 'having issues' and can't answer any queries and ring back in 2 hours! Shambles is the word that comes to mind......

And anyway to get the android dialler back that I had on my last phone...

Is there an easy way to transfer SMS from google hangouts to hangouts on the new phone?

What is the metal prong thing in the headphone box please?

i ordered the White one since last friday but still never got any confirmation email or phone at all?

Let me know how that goes please, especially in terms of time to complete etc.

Hopefully it will be there for you when you go.

Absolutely gorgeous phone BTW. Just about to try to port my number.

Cool, hopefully I won't be leaving empty handed then this afternoon!

I went in yesterday morning and was told that deliveries took place at around 2.30 at my local branch. I then returned later in the day and was able to collect it.

Has anybody who ordered a black P8 to a CPW store got it?
I went in to store today as I haven't heard anything past my order acknowledgement but I left empty handed. They told me that I had passed the credit check and everything is correct but they haven't allocated me any stock. I was then told that they are having stock issues, even though they have 34 black P8s in stock. So still waiting ....

Well came in to pick up the phone this morning and same problem with chip and pin and them unable to give me the phone again. Not as amused with CPW this time round seeing how my old contract expired at midnight so now don't have any connection on my phone for a day. If it wasn't such a bargain I'd probably kick up a fuss but hopefully they give it up tomorrow or I'm just picking it up over the counter and walking out :P

Thanks TommyNooka. Yes I got my PAC from Three this morning (who tried to keep me by offering a 24 month contract and a Huawei Honor 6 Plus - they refused to believe that I had the P8 because they didn't have it listed!!).
Have tried logging in to my ID account on my pc and on my old iPhone to no avail, guess I will have to keep on trying. Would be interested to hear if anyone else has successfully managed to port (especially from Three).

I am trying to port my number but the ID website initially just hung when I submitted the request, now it just hangs when I even try and log in to my account. Just tried ringing them and after waiting nearly 10 minutes to get through was just told that "I am sorry I am unable to help you at all at the moment, please ring back in 2 hours" !!! Not filling me with confidence to be honest.
Has anyone else had any joy with this?
Also, my existing contract was a 30 day rolling contract with Three themselves, does anyone know (for definite) if I can port my number to ID from Three?

Haven't opened my box yet as waiting to find out about porting before deciding weather to return it or not yet

Cheers all

It came in quite a fancy box for a phone case, I had high hopes. I'm sure some will think it's more than adequate but it's the closing mechanism more than anything that is annoying me. Sit your phone down face up and it sits slightly open most of the time.
The case is a great fit and will protect the phone(when it stays shut) but it could never be considered PU leather unless every bit of polyurethane is. It's kind of like a hard foam on the front flap and the back is just hard plastic.

Out of interest did the case come in a box or just a wrapper, i have had a Nillkin case for 18 months and its still good, but also received a fake one, and you can tell the difference.

If anyone finds a decent quality flip cover(or even a slip case) could they let us know please?

I bought this one

http://www.amazon.co.uk/AceTech-Quality-Leather-Cover-Huawei/dp/B00U4HBVIE/ref=sr_1_1?s=electronics&ie=UTF8&qid=1434102387&sr=1-1&keywords=p8+case

It's not that great but it will protect the phone for now, I've left a review on Amazon which I don't do very often. :smirk:

Beautiful bit of kit! And coolest packaging I've ever seen for a phone. A question: has this already got a screen protector factory fitted? I've got a tempered glass one and need to take any protector off before fitting but I didn't want to start scratching at the screen unecessarily :stuck_out_tongue:

for those who are interested in unlocking the bootloader and rooting the phone please refer here:
http://huaweip8.jniklast.bplaced.net/unlock.html
http://huaweip8.jniklast.bplaced.net/index.html

Huawei gives away unlock code upon request.

I love this phone and the network is a nig upgrade from Virgin too.

Changed to Nova Launcher and installed a data monitoring app. I am set.

Thanks for the deal bellboys

Yeah but has anyone received a white one? I ordered one on Saturday evening

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I think you are right, this is probably for any new customers who are placing an order for the White P8

That message isnt for us. It's for anyone placing an order now.

I dont mind waiting as long as I know for definate it's coming

This from iD website:

"Stock update:

Due to huge demand for the white P8, we're having to get more ordered. Unfortunately this means that we won't be able to deliver orders until around 3rd July. Keep checking back for updates."

Hi. I think the best solution if you send your datas from your old phone to Huawei via NFC. Huawei has a solution Beam. And I suggest to download your apps again to Huawei cause it has 64bit processor instead of Nexus's 32bit.

Hi what's the best way to migrate/restore all my apps, data and hangouts sms's ?

I'm coming from a nexus 4 if that makes any difference

Thanks!

Isn't the gold one a more premium version with 64GB?

I ordered the black one originally and they sent the Gold one , which I am very happy with. No I didn't ask to change the colour.

My gold one arrived today. Phone number was in the email and also on the accompanied letter with the phone. All set up and it works like a treat. No problem in anything. Data can be limited by selecting which app will use wifi and which one mobile data. Overall very happy customer. Thanks for finding this deal dear OP. They have sine changed the contract length to 24 months.

Spent half an hour on online chat trying to sort my order out and at the end of thr 30 mimutes he said he didn't have a clue and I ordered it through a different department and he didn't have access to it......he didn't say that at the beginning when he asked how id ordered it..complete waste of time....although they have now done a credit check and taken 1p out now my bank which I assume is a good thing...I did order white .....I would like one but still

Picked mine tonight, great piece of kit

Is anyone else struggling massively with this phone?
Received the Grey model today, took me forever to even find the phone number (thanks to the person who commented here saying it's in the email).

Now I can't seem to recieve texts or call when connected to WiFi. Played around with all the settings. Has anyone else had this issue?

Whatever you do don't change the colour of the phone, otherwise they will change the contract to 24months

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I think most people who ordered through ID seem to be having the failed credit check, did they call you or email you to say you failed the credit check?

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This was just the feedback from other people who switched colours, they were changed to a 24 month instead of a 12 month

ID Website, white.

Great deal. Thanks OP. Picked my phone up from CPW today and have been looking online for how to register it (would be nice to get the 3 year warranty commented upon previously). Does anyone one know which website to go to to register?

Yeah cheers, in my haste i took the box out and forgot to check for anything else :smile:

I picked mine up today but there's no SIM card (and disappointingly its grey rather than black). How did everybody else receive their SIM, did it come packaged with the phone or delivered separately?

After around 8 phone calls since last friday and a visit to a store i was told today that they had changed my contract to a 24 month apparently when i requested a different colour, the advisor did not tell me that they had done this and now their is no way for me to have the deal on a 12 month contract, i kicked up a right fuss and got through to their complaints department, the advisor was very apologetic but couldnt raise a 12 month deal either, he issued me with 40 pounds worth of credit to use instore on anything i want. I would rather them honoring the deal but didnt really need the phone or contract anyway, i just cant help myself with gadgets and bargains, so people, make sure your contracts are 12 months as they are changing things without notice.

Just failed credit check apparently, never failed a credit check in my life. Never missed a mortgage or bill payment and have plenty of savings. Think its bs

this has a brighter screen and louder speaker than the LG G2 and of course an sd card slot, octa-core, 1 extra gig of ram, aluminium unibody, gorilla glass 3 etc. so it is definitely a step up.

I was paying £20 per month on the top-end BT contract. Realised that my minimal usage (on all fronts) was really not worth the cost. Cancelled the contract and now selling my G3. Selling the G3 will bring this down to a good fiver a month or so.

Coming from an LG G2 this is a big enough upgrade for me to warrant keeping it.
Brand new phone with all the contract extras (and TCB of £26.50), will let the other half have my G2 so will save on PAYG topups, all for 12 months. Then by that time the LG G4 will be sufficiently reduced to justify a purchase (unless something else takes my fancy or I love the P8 so much I don't want to part with it).

i agree. hopefully TCB pays out, or quidco in my case. i'd be more than happy if i could've offloaded the G2 to someone who needed it. bought it from vodafone for £150 not that long ago. both great phones, but i would definitely choose the P8.

I ordered when this post first went up got confirmation email then heard nothing since. I asked for it to go to me local store and they don't have my info I'm so confused. He also said its a miss print and should be 24 minth. Has anyone received it yet?

yeah, not sure whether to return it cos i dint really need it, only bought it as i thought it may have been dual sim and possibly 64gb. i have 3gb data allowance with tmob with mins n txts and an lg g2 , so not that big of an upgrade.

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I think they must have sold you 2 contracts, one I think is through ID web sales and the other probably through carphone warehouse web sales

Do you want to sell one to me? Phone only :smile:?

Two different orders, one from IDWEB Loughborough , one from Web E-sales Wednesbury, not sure which one is web order, which is phone order?

It wasn't working with the app or when I tried it on the phone but it was easy enough to do on my PC.
Just need it to go through now! :smirk:

those worrying about data, android has a built in limiter in the settings obviously they could bypass it if they want but just tell them not to.

what was the id online chat thing for checking my order?

i have contacted them and they said there is no 3 year warranty. if anyone can find it on the net, quoted by Huawei, then they may honour it. i'm looking for some evidence but it seems Android Authority was given this info by one of Huawei's spokespersons in an interview, but they are backing out now.

you should be able to, when i was registering it stated that porting was easy and they would do all the donkey work and that it could be done after you received your phone. :confused:

I agree but the 24hr turn around period should something go wrong is the most appealing part

Having read the warranty information with the phone, it covers you for 24 months anyway.
Most of us will have a new phone by then!

It really shouldn't be that difficult. Going to give them a call tomorrow. Hopefully we'll all be entitled to the 3 year warranty promotion they have running

Has anyone figured out how to register the phone on Huaweis website?

The shop was staffed by 3 kids who looked fresh out of school, and I had actually tried to call through a couple of times with no answer before walking in.

I always had some really bad preconceptions about CPW and never went near them, it's good to know my assumptions are justified!

I don't mind waiting, it's just a joke how poorly this has all been handled.

I have broken it!

Oh yeah, I didn't get any confirmation. I just walked in, gave my surname, he handed me my phone and I walked out. No ID, nothing. Probably why the sim hasn't been activated.

My sim isn't activated and I have no record of a phone number so can't register.

Spent 30 mins on hold and my case has been escalated, told I will receive a call tomorrow. Such a farce.

Got a firsthand taste of the systems their staff have to go through just now. Haven't had any confirmation that it was delivered in store but was passing by and of course it was delivered but no one called me to let me know which wasn't a great start. Worst part was that every time they would process it the system would hang up completely and it did that thee times, they called up tech support who said the payment system was down and store now being officially closed for 10 minutes they couldn't give me the phone since they couldn't officially process it.

Long story short come back tomorrow, while not pleased they didn't call me I don't envy them trying to work with those awful systems they appear to have in place. On a bright side had a play with a live model in store and it's certainly a beautiful little thing to behold. I only say little because I'm going to it from a Note 3 phone :P

Has anyone yet confirmed if this data can be capped? Wanting to give it to my daughter but not if she can go over the allowance, it will cost me a fortune. :disappointed:

I'm a bit puzzled at the bit where it's asking for the mobile number before you can register, I just received a sim card and a phone, where's the number?

Edit: Found it on the e-invoice they've sent.
Update: Can't port my number though. :smirk:

Lol

Ordered online Sunday morning, got no emails at all. Phoned up Monday to be told no record of my order, she advised me to order again over the phone.

JUST RECEIVED 2 PHONES!!!!!

Couldnt tell you, unless you have another way i can check with the phone in hand.

Just got call from cpw, it's ready for collection! :smile:

Well, not sure if the software filters out the second IMEI, or this UK version is actually the hardware slim-down version.

please try to dial the following to see if you have two IMEI:
View IME(s): *#06#
or
Browse the Dev Menu: *#*#2846579#*#*
or
Auth code for requesting code to unlock the bootloader: *#*#1357946#*#*

Oh, and the paperwork also states 12 month contract.

Guess if I complain to CPW that it is not the 64Gb Black model as advertised, they'll just ask to send it back and cancel the contract as opposed to honouring the deal as stated....

Just received mine, I was quite late getting in on this deal, got OOS email but received 5 minutes ago. Definitely the 16GB ROM model, not 64GB. Decisions, decisions.

I order the other day (12 month contract) and almost straight away got an email to say that I had failed the credit check (as I expected) and that the order had been cancelled. I then received emails etc last night to say it would be delivered today. The unit has just arrived! Does this mean that I can claim that I was told the order was cancelled and therefore claim to not have the contract (but keep the phone)???

everyone thats received the phone is the colour grey and did you order before Saturday evenings, I think people who aren't getting any more information either chose white or were not the first 500 to order which is silly as once the 500 were done it should have been taken down.

wont work as if the phone doesn't have 2 imei numbers the second sim can't register with the pick ups
this might be able to be updated with software and the hardware is most likely the same

Check your original email, it should state 12 month on it and that is your proof if CPW try to say otherwise, I'm sure it's just a glitch.

I got mine today at the earliest time, well chuffed as I was going to get a sim only in the next few weeks with one gig for £11 (3) or £12 (VM) so I now get a P8 for less than £150 over 12 months, what a bargain!!

mine came, in grey. slightly sad its not the black asi thing the black if nothing else just looks better. still, its a bit of a bargain.

its not dual sim.

adc links to the p7......the microsd slot has the micro sd logo behind thewee door

Just received and the grey looks a lot nicer than it did in the photographs. The invoice that came with the phone also suggests it is a 12 month contract

I hope it works..

It is actually the nano sim in the micro sd card slot (put it vertically), and try to see if it works.
http://chinamobilemag.com/wp-content/uploads/2014/05/Bildschirmfoto-2014-05-03-um-10.14.44.png

Doesn't seem to be dual sim. Takes nano sim and micro sd card. Unless someone knows if micro sim can fit in micro sd card slot.

its not dual sim

:confused: Why?

You'd be perfectly entitled to return the phone and cancel the contract I believe but I doubt you'd be allowed to keep the phone! :laughing:

You are right about the 2 imei's as i just checked my moto g 5" box and it has 2 imei's. I'm still hoping that someone who has received theirs can conclusively prove whether it is dual sim or not.

anyone know if you can set a data limit on this phone???

That's what was initially advertised (and this is what dual-sim devices available overseas apparently offer).

However, we've since been told that the UK-spec P8 only has single sim support for some reason or other. If it is dual-sim, the box should show two different IMEI numbers.

That said, the images on the Anandtech review show the second tray as being for microSD without any mention of adding a sim. I wonder if the dual-sim devices come with two different trays for the second slot, one for a sim and one for a microSD card?

Just had delivery. 16gb. Unfortunately doesn't seem 2 be dual band wifi. Doesn't show my 5G wifi option. I hope i'm wrong.

Just checking sim slots now.

Hi. Open the box and download id app on your mobile register and then check your contract details. It should show 12 mth.

If I haven't had a notification when I get out of work today I'll give them a call as I'm nearby.

if we have learnt nothing else from this, let us all take away the lesson that cpw really do have some of the worst customer service known to man

Still no click and collect notification. I wonder if it'll be delayed today.

My initial order confirmation email says 12 months

I called 5 minutes ago, a lady picked the phone and insist she can't find any 12-month sign on this deal, I explained the 12-month deal is gone now but I ordered on the 5th June when the offer was on..
After 2 minutes hold she said their system is down now so suggest me to call them back 2 hours later...
Well I think I best just return it.

Anyone received notification of 'Click & Collect' yet?

Sorry for late reply, rushed off to work. Online the deal is no longer there, but mine is definitely 12 months as advertised, and i got mine instore just over 24 hours ago. Looks like i just got it in time.

Had delivered just now. I remembered I order the 12 months one but the contract length stated is 24 months... Worth double check your receipt carefully before unseal it..

sorry, another question. my contract for this started yesterday but i don't even have the phone or sim yet, is that allowed?

So micro or nano sim. Mine should be here around 11:30.

Received, email confirmation said black,
Colour received is titanium grey

Anyone know how to activate the find my phone thing on this?

I don't need a new contract but ordered this? is it still a good deal, or do you think i should cancel?

I called them but they just said he would have tried some neighbours, and because they werent In he left a card. That's not true because I know there are neighbours in. Never mind

That's why I called DPD and asked the CS to drop the driver a message instead. :P

I clicked the 'deliver to any neighbour' option
But they still took it back to depot because i wasn't in :disappointed: rubbish

Got to wait until tomorrow now

Still sealed inside its box until I get home from work but looks like others have said single sim

I'd certainly recommend reading the Anandtech review. It's not overly complimentary about the Kirin 930 chipset but do bear in mind that it is approaching the review with the idea that this is a flagship device meant to compete with other high-end phones such as the Galaxy S6, LG G4, Xperia Z3(+) and the like and it really doesn't have the performance to compare to these devices.

If, on the other hand, you've picked up this phone as cheaply as we have in this thread, it is an absolute bargain. Great build quality, good screen (hopefully!), very good camera, expandable memory and decent performance at a very low price.

Just a pity it isn't dual-sim as well.

That reminds me, I bought some NFC tags for an older phone not used for over a year. I'll have to see if I can dig them out of my draw and then try to find a good use for them!

Yep. Shame that.
Seems pretty smooth, fluid n quick on the net tho, thanks to the 3gb ram.

Arrived and not dual sim

It's been confirmed a single sim, dual sim is only in P8 Max in UK

Still no news of my ID order placed last Saturday. There doesn't seem to be any way to contact ID directly unless one has one's ID mobile number which obviously I don't have. Tried going through the CPW route but their computers are down until 13.00 so they can't help either. Shambles.

Titanium grey p8 delivered this morning at 8:34 :smiley:

I have a N5 at the moment, I flashed Android M and the batter still barely lasts a half day, so decided to sell if on ebay tomorrow for a quick 100 quid. Sorry I'd love my little red N5 however I just can't live with its battery, so it has to go. ............ P8 is still selling around £310 on Huawei's offical website.

I've currently got a Nexus 5 and that review got me thinking this might not be the phone for me. Weak GPU and questionable battery life being two things that might bug me. The camera might not be great on the Nexus 5 but it's still a brilliant phone and vanilla Android trumps all the vendor specific OS skins.

Mine should be arriving today......decisions decisions......

I own a same spec Honor X2 from Huawei. What I can say is that Kirin 930 and 935 processors are power friendly but doesn't lose much in game play. I had no issues with long play of COC and GOW.

This is my story.
1) ordered on last Friday a couple of hours after this deal was posted
2) OOS email received on Saturday morning
3) Email received for IDMobile account and plan activation
4) Email received for customer service phone pin
5) Email received from CarPhone W item had been dispatched
6) SMS from CarPhone W item should be with me today

Note: I have never received an order confirmation email or alike

I'm moving up from an LG G2 so definitely looking forward to receiving my P8 :smiley:[/quote]
same here.
i'm just concerned about the smaller battery on the P8 compared to G2

You sum it up perfectly.

Well what contract is worth to you is to do with your usage needs but I'd argue it's worth a little more more than a fiver a month, in fact with 1GB of data even something like GiffGaff would set you back £10 a month albeit with more minutes. Even if you value it at £7.50 a month the phone already works out £168 so that's a bargain in itself for a brand new phone which is just getting released.

All those handsets are great and prove excellent value for money right now, no one would go wrong buying either or this but you just have to look at what exactly you want from your phone. Looking at all reviews this appears to have the best build quality hands down which is an important thing for some people as after all this is something that you will hold in your hand a lot, of course not so important if you're putting a case on it.

Camera seems to be excellent as well, only marginally lagging behind the current flagships which is a very important feature to me. If I didn't want a better one I'd still have my HTC One M7 and wouldn't want to go from my current Note 3 (which takes excellent daytime photos but dips as soon as good light disappears). This brings me to the power front as again I was more than happy with those two in terms of performance so I'm not looking for flagship killer and don't play any games on my phones.

In case of One Plus One it lacks a MicroSD slot and also has the issue of not supporting certain 4G providers due to its bands. For me this works out a perfect package, sufficient performance coupled with excellent camera and fantastic build and all for a bargain price. If this was a 24 months contract like now I'd think twice and most likely wouldn't get it but looks like I got lucky.

I'd carefully check if the p8000 has the frequency band you need, this was discussed on the p7000 thread and that seemed to be the major difference between the two phones, that and the p8000 larger battery. The suggestion was that the p8000 is aimed at the Asian market.

Now the 16gb one plus one is oos

I have done some reading, but why are you guys ordering this P8 over 'OnePlusOne', Nexus 5 or even LG G3?
Am I missing something?

Looking to replace my LG G2 coz need better camera, so would this be a better replacement?

Thanks for posting this review, it's made me decide against this phone. I'm returning it as it is going to be a big disappointment. I'm just going to keep my G3 and wait for the s6 edge prices to hopefully come crashing down. The only thing it is better than the g3 is camera which I don't use much anyway. Just a shame I didn't read this earlier, if would have saved me a lot of time messing around on this forum :smiley: Thanks op as well.

I'm moving up from an LG G2 so definitely looking forward to receiving my P8 :smiley:

From here mate: http://www.elephone.cc/elephone-p8000.html
Like I said, I'll not be counting on anything until it materialises in my hand post 20th July.
Until then, I'll give the P8 a go...again if it actually materialises later this week!

Preferance would be the Vowney, version B, but I'll wait on that until it is actually released (20th June but not holding my breath) and Win 10 compatibility confirmed.

Where did you buy Elephone P8000 from what what's the discount code? :laughing:

I can't believe they have the balls to even talk about P8000 let alone put them on pre-order having delayed the P7000's which are still on pre-order, especially the black ones.

A few benchmarks for all us P8 fans to get excited over...Clicky for goodness

White said in stock at the time I ordered.

they still say pre order online

I cannot believe everyone had the OOS email. Surley if there was demand then atleast the first few customers should have received their phone on both colours. It said in stock which was a blatent lie otherwise at least one person on this thread would of have their phone by at least Tuesday.

I kind of understand your reasoning about damaging an expensive phone, but not in the situation where you fall off a motorbike .. If that happened the last thing on my mind would be... " is my phone OK " :confused: more " I'm still alive... No broken bones " :smiley: but if you can make a bit of money .. Why not

Well, as with others on here, I failed the Credit Check despite having a good credit file with no adverse notices attached. Saying that, they did an Enquiry with Experian and an Audit with Equifax, so actually didn't run a credit search as a normal lender/telecoms would so not sure how I failed it...
However, now that we know it's not dual sim, as confirmed by the surplier, I'm not actually bothered and it saves me the hassle of having to return it!

I ordered the Black one.

Ordered white because I thought it would be less popular, therefore higher chance of receiving. Guess I will go into CPW on Saturday and ask for the black one if they have them instore.

Will be delivered tomorrow.
Black.

im selling mine make some money from it and I don't want to keep a expensive phone that I will break one day as I ride my motorbike everyday and only need to fall or crash to break it so I keep to budget phones so I wouldn't care if I broke it

will it be already unlocked

Before I placed my order on Monday I read some comments and most were on how good the black was, so I opted for the white to aviod this situation. Enough said.

I cant even remember what colour I ordered lol mine should be here tomorrow as I got a message saying its been sent out to the store

Same here, getting black one tomorrow.

Comment
Did you order the black or white handset?

Well I'm due an upgrade anyway hence why I'm buying it so this is perfect timing for me!

just received an sms stating that the courier will come tomorrow , before today i hadn't heard a squeak from them apart from the initial order confirmation.

Anyone found similar with next day delivery?
I'm paranoid about using phones without cases, even though it's a shame design wise

I think the only ones being delivered is the black ones, the white ones are still on back order :-(

For anyone who ordered the white P8, don't be expecting it tomorrow. Just been told by CPW that it'll most likely be a couple of weeks before it's available.

Sorry meant delivered

And on this phone will it be laggy (if that's a word) most probably, battery won't be anything special, we will all start encountering other problems as well, but who cares :smiley:

Just received a text to say mine will be ordered tomorrow by DPD!

You can order the same case from Amazon for £7.99 (next day delivery with Prime).
Mine has arrived today and to be honest it's not the best quality, it'll certainly do the job but I think I'll end up replacing it as the case has no closing mechanism unless it somehow magnetises itself to the phone! :laughing:
Inside of the cover has another of those great mottos that foreign companies seem to come up with.
"There is no end in pursuing"

Got a text from CPW to say the phone should be available for collection tomorrow.

The real plus point on the P8 is that it has one of the best cameras around on a phone for an excellent price (on this deal). Reviews seem to indicate quality is close to that of the camera of the Galaxy S6 at the moment, a much more expensive phone.

has anyone had theirs yet? Is the black actually black or the grey?

A few reasons firstly the phone will be retailing for at least £350 we are getting it for £250 with 1gb, mins etc. Secondly it's one of the newest phones out and like a lot of the people who bought the phone I'm a technology enthusiast who likes the newest phone out (I know It's sad). The phones you listed LG g3 is nothing special I'm using it now, laggy (has improved greatly with lollipop and by changing some settings) and poor battery life. Nexus 5 good phone poor battery life. One plus one good phone, good battery but it's nearly a year old and it doesn't support 4g for all.

The contract for 12 months is worth £90, makes the phone £170.

ordered yesterday afternoon and its now being shipped (Black version) :P

does anyone know if the "view" cases are magneticly held shut?

yep same story here, i rang DPD they said cpm recycle numbers, when its scanned in to dpd this eve it will update with the new details.

Well I haven't had a dispatch email yet but Idmobile have emailed me my new mobile number!

I've only had two emails. For those that failed the credit check how long did it take them to email you about it ?

http://www.ebay.co.uk/itm/231570954062
Flip case for £5.50 from China.
Or,
http://www.ebay.co.uk/itm/291473154108

I think the white one hasn't come in yet so those of us that have ordered the white version have got a bit of waiting to do i think, unless someone that has ordered the white version has gotten the dispatch email...

I think the only ones being delivered is the black ones, the white ones are still on back order :-(

I've got no dispatch email but I just called and the helpful woman I spoke to said it's been picked and sent for dispatch to be delivered tomorrow at some stage. So if you don't have any further emails bar the first ones there's still hope. Apparently we should have received 4 emails;

- confirmation of order
- out of stock notice
- confirmation of passing/failing credit checking
- confirmation of order being prepared for shipping

This would then be followed up by a text from DPD that delivery is due to be made on the morning of the delivery day.

As I know someone will ask (instead of just checking my last post) I ordered at 18:19 on 5 June 2015. I picked Black or grey or whatever colour they want to actually call it.

I ordered Sat evening.

Grey here just got despatch email. C&C tomorrow hopefully.

The cheapest temporary protection for our (???) handset. 99p from UK seller 48hr turnaround.

http://www.ebay.co.uk/itm/111659571495?_trksid=p2060353.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT

For those of us who don't want to end up with expensive accesories when we get that cancellation email.

Are you sure you input the correct tracking number?

For those of you getting the dispatch emails, what colour did you order?

Dispatching email received here too, ordered Saturday around midday, thanks again op

I just called today and changed the color from black to white.... Means a longer wait for me?

tempered glass protector is a lot thicker than normal screen protector, but also easier to apply.

mine is dispatched too.
don't know which one to keep now, huawei mate 7 or this one.
hmmmmmm

I ordered the black (AKA titanium grey as far as CPW is concerned) on Friday. Had no notification of delivery although it's clear from the above posts that others have had notification even though they ordered later than me.

Phoned CPW who have told me that I will get a despatch notice tonight for collection at a local store tomorrow. We shall see!

Just got the dispatch email too. It's happening peeps :smile: Bizarrely, I actually ordered several hours after I posted the bargain!

I too got the below email today from CPW

Thank you for ordering from The Carphone Warehouse.

We've processed your order and we'll be dispatching it from our warehouse very soon. You'll be able to track your parcel on the morning of your delivery date using the link below:

I guess they are delivering the first lot this week. fingers crossed.. :man:

Sorry lads wrong delivery,who the hell uses DPD to deliver cat food ffs :laughing:

I ordered the black P8 on Monday morning, and received the "your order is on its way" email this afternoon.

Missed out on this deal as I spoke to the manager of carphonewharehouse and he said don't get it today as you won't get your 14 day trial on a back order :disappointed: gutted

I just spoke to CPW and my order is still being processed

just been to carphone warehouse store as their cs told me they have stock locally and I can re do the deal their, the phone is stunning tbh, nicer than my note 4, problem being all mew contracts are now 24 month and they couldn't get the system to allow them to transfer it over, so just a waiting game, the 16gb black I demoed and it has 9gb usable memory.

I ordered a black one at 8am Saturday morning. Had one confirmation email at the time. Nothing for a few days and now receive the following info in an email;

We've processed your order and we'll be dispatching it from our warehouse very soon. You'll be able to track your parcel on the morning of your delivery date using the link below:

DPD STD Next Day

Ordered on Monday over the phone with Carphone Warehouse, just had confirmation of dispatch by DPD, will be with me tomorrow, keep the faith people! :sunglasses:

I ordered mine on Saturday and just received an email saying my order is being dispatched via DPD as well.

I went for a cheap 3rd party 'copy' on Amazon,
http://www.amazon.co.uk/AceTech-Quality-Leather-Cover-Huawei/dp/B00U4HBVIE/ref=sr_1_1?ie=UTF8&qid=1433948730&sr=8-1&keywords=p8+case

It has been delivered today so I'll give you an idea of the quality when I get home.

I think a screen protector would be pretty pointless with a flip cover, to me that's the whole point in them, I really dislike screen protectors. :wink:

Just got my despatch notice and should be here tomorrow via DPD.

if you guys have passed the credit check, I'd advise to go to cpw and get it in store. I went down and they had stock, just the system wouldn't let me get the device because the credit check. very silly. I asked if I can pay in advance the full contract. they said it's not possible. oh well. it was never meant to be.

Me too. I've just ordered the official case, it's coming from HK but the cheapest I could find online:

http://www.ebay.co.uk/itm/Official-Genuine-Original-Huawei-Leather-Flip-Cover-Case-Huawei-Ascend-P8-/271874828971

I've not used a tempered glass protector on any of my phones before, is it a bad idea to go with the absolute cheapest or are they all practically the same?

Dispatch email just come through!

Exactly the same, hoping for a confirmation email tonight.

Bearing in mind I didn't even know about this phone and have been on a lookout for a far more expensive S6 deal for 24 months I'm more than happy to wait a little, currently on Note 3 and GiffGaff so not exactly desperate but sure nice to get that new toy to play with :wink:

Got my click and collect confirmation this morning so with any luck it will be there tomorrow as they now changed the availability date from 19th to 11th. I'll hold on firmly to my pants though, few days isn't going to kill me heh.

Just been in store in Middlesbrough to see if they had a display model but they did not. Wanted to have a play with one. :disappointed:

I don't know about anyone else but the email I received today hasn't reassured me, the email i received yesterday said this -

"Thanks for ordering from Carphone Warehouse.

Your order has been accepted and your item/s will be with you soon.

Your order has been successfully processed, but is currently on back-order. This means that your item is not currently in stock, but we are expecting it to come back into stock soon. When it does, it will be sent out to you.
"

Todays email -

"Thank you for ordering from the Carphone Warehouse.

We will contact you by email once your order has been processed.

Orders processed successfully will be delivered to your selected Carphone Warehouse store within 3 working days* of receiving your dispatch email.

*Orders to Northern Ireland can take up to 4 working days."

I've received no dispatch email.

Kudos for sending me 4 emails in 2 days, unfortunately none of them are achieving the desired effect. :stuck_out_tongue:

Just had a confirmation email from CW. Just waiting for an email to say it is ready to collect, but I assume that will come tomorrow.

Got an email confirmation saying out of stock, but will be delivered within next 7-14 days when in stock.

And me...

I popped into the store where it is being delivered (30 seconds from work thankfully) at lunch time and they said that it hadn't been delivered today (which was contrary to what the online chat were saying would happen) but that it should be there tomorrow. Emails we are receiving now seem to support that - even if they do say up to 3 working days!

same here

:neutral_face: i could be wrong will be back later with pic :smile:

Ordered (White) from ID Saturday, received confirmatory email promptly but nothing since. Have not been able to contact ID (CPW do not have details of ID contracts apparently) to find out what is happening and when. Frustrating.

You are the trouble maker :smiley: since you posted your delivery comment everyone has been panicking that they hadn't received the same email. I hope it is the phone, and at least we will know they have started sending them out. Please keep us informed.

Thanks for posting this one! Great deal.

Performance overall looks quite good but the GPU in this phone is really poor for a 'flagship'.

Still its about the same level of performance you'd get from a Snapdragon 615 or Mediatek 6752 which is decent enough for the mid-range price this phones going for!

Review says this is the kirin 930 processor we are getting but I would have thought such a high score would be attributed to the 935
http://www.androidpit.com/huawei-p8-review

Edit: No, LRA-GL09 does mean the standard, krin 930, variant :confused:

http://pdadb.net/index.php?m=specs&id=7977&c=huawei_p8_standard_edition_gra-l09_td-lte

Better order the one plus one now I guess

Just been into CPW and ordered, Thanks!

BTW, they stated the white one is only available from 3rd July, but then had problems when they tried putting that through, and it kept coming up withe a 24 month contract, so I've opted for the black, which should be in tomorrow.