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You WERE TOLD wrong then ;D

Taz, do you by any chance live in the middle of nowhere where your broadband is on a legacy ADSL Max or WBC Fixed Rate connection which does not exceed 2 Mbps, and have a slight hatred for people who can obtain ADSL2+ or VDSL broadband whereas you can't?

So glad I had put my cup of tea down when I read that. Plusnet support being good, lol.

It's to do with the way the underlying technology works on the coax segment (I.e from your house to the cab) there are few rumours around at cable forum that an upstream upgrade may happen at some point but in some areas it needs upgrades to the access network before it can be reconfigured to support the higher speeds.

If I've understood how DOCSIS works effectively everything is broadcast on to the cable segment but encrypted so that in theory only the modem that's supposed to receive it knows what it was. Because of this it's a lot easier to do downstream (Originates from a single point i.e the Cab) than upstream (Originates from multiple points I.e the modems). Also the Cab will have carrier grade transmission kit that can pump out a much stronger signal than the puny chip in your modem can.

I suppose it's a bit like being in a conference, you can hear the speaker easily because he/she has a PA system but they can't hear you as easily because you don't and there's noise from the other participants.

terms say you get the discount after staying for 2 years... so not sure how it works.

I'll stick with Origin Broadband

I get 50Mb/5Mb from Virgin for £18.50 without phone line. Unless you want a home phone line, and I don't know many people who do, you might want to keep the £144 difference (again unless your that bothered about a slightly faster connection)?

lee20010: According to the t&c the discount is applied to your bill every month for 2 years. I suspect if you try to leave before the 2 years are up, you would have to pay the cancellation fee, and repay the discount too, so that you have paid the equivalent of the full amount every month (£37).

DemonIT: as tipsy1973 says, Virgin is not an option for me, so this is my best bet.

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You WERE TOLD wrong then ;D

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Ah, ok, this is an EFM product then, hence the need for phone line?

http://store.virginmedia.com/broadband/compare-broadband/50mb.html
Virgin got £28.50 without phone line

Does any one know if sse are any good for fibre broadband? I think they use talktalk's wholesale network.

Nonsense

Comment[quote=SoniaB]http://store.virginmedia.com/broadband/compare-broadband/50mb.html
Virgin got £28.50 without phone line[/quote


Yeah - that's RRP - but you can find deals, or just ask - you might get.

since when SSE doing broadband? who are they using?

it will be using the plusnet model but I think the support wont be as good as plusnets. Oh DemonIT yeah sadly you cant remove the telephone as in the UK they dont do naked DSL which is sad but even if they paid a small fee for line rental BT/openreach could still make money.

Would be interested to know what is their throttling policy as well as their upload. I assume it's up to 20 megs upload, but would be nice to know for certain. However, it's a very good price for 2 years.

I'm with virgin media 50 mb download and 5 upload for £16.50

Does this include unlimited free gas and electricity?

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Even more reason to go Virgin :smiley:

Best price going for Fibre if Virgin is not an option. I do wonder how come they can do such a fanstic deal klike this but the others are not even close.

Comment whoever told you that is an idiot, I know loads with just broadband, no phone line, a friend has just cancelled his TV and phone package and kept his 152mb

@Cotch85
Do SSE block sites?

So u don't block pirate bay or new album releases etc?
If not and you started would this acceptable grounds to leave the contract cost free?

I could ask this for you but I'm not aware of their ruling on this particular issue

Is BT the provider ?

use hola

Hi guys I posted this on the other SSE broadband forum but thought I'd add it here too:

I'm currently with Sky but the discount they gave me for the year is almost up so been doing some research.
Just rang SSE and got the following nuggets of info that others may find handy:

They are on the Openreach network
Their call centre is in the UK and they've just hired 60 new call centre staff - (spoke to a lovely lady on her first day so if she is anything to go by the support should be effective)
The contract is for 18 months and after this you move to a rolling monthly contract (so would need to stay for an additional 6 months as in their T&C's - there is no obligation to take out another extended contract after the 18 months)
Discounts are applied each month NOT at the end of the term
They said they've been doing broadband for a couple of years but as others have mentioned in the forum I've not been able to see any reviews on their service

Sounds like a really good offer - my only hang up (and this isn't a fault of SSE) is that because I am with Sky they will need to get an engineer in and switch my line which means I could be without broadband for up to 7 days.

Personally I'm going to contact Sky first to see what deal they can offer me but if they aren't competitive I am very tempted to go with SSE as their prices are some of the lowest around particularly for fibre.

It seems you need a landline number to check speed etc. is there any way round this other than phoning customer service (don't want to miss out on quidco!) as I don't have number since my Virgin media ran out

Aww baby, that speed.

The problem with Virgin Media is that they have horrendous upload speeds.

For some reason British ISPs all have terrible uploads speeds, but VM's are especially bad.

I'm in the same boat as eldre and don't currently have an active BT phone number, and don't want to miss out on Quidco either.

Just gave them a ring and the earliest Fibre installation date for my property is 26th May! :disappointed:

This is a cracking deal... Currently have BT fibre and while I'm really happy with the speeds, 71mb+, This deal is still cheaper and it includes the line rental!! Hope its available when my 18 month contract with BT ends in 2 months time...

Good deal

But question is how are all of you virgin **** managing to get cheap deals without a phone lime?

Site does not like the word b uggers
Bit too much

I too was with O2 for broadband and last year Sky offered me an amazing discount to take their full service so got TV (Family pack, Multiroom), broadband and phone line (including Anytime) for around £30 a month.

Sky prices have gone up in that time (now on £35 a month) but once the deal runs out I'll be looking at around £72 which for the channels I watch isn't worth it.

I'm convinced that they won;t be able to offer me anywhere near the same deal as I am now an "existing" customer rather than the prized "new" customers they seem to want to attract hence why the SSE offer looks like a goer.

Will ring Sky though and see.

Sky don't tend to offer retention deals for broadband only customers.

If you are on fibre with sky, you should be able to move providers without an engineer visit or downtime - that was the case for me last year.

Can't say if this will work but could an option be to type in another landline number that was a BT line to access the sign up page (obviously ring SSE beforehand to ensure they can provide you with their services!) and then complete all the other fields accurately and confirm the deal then ring up SSE and say you typed the wrong number by accident?

This should still allow for the TCB claim right as you've clicked through? Not 100% sure about TCB nuances as I've only used it a couple of times.

Would be nice as BT has been promising us fibre for the last 4 years and they say it won't be before December again...... so I doubt if it will happen then (one of the wealthiest London boroughs as well).

Does this mean that SSE will, somehow, be able to get a fibre cable to us when BT hasn't been able to manage it in 4 years?

This is all I pay for Virgin Media 50Mb and phone included.

What's their traffic management policy like?

Do thy throttle p2p etc?

Read their policy but it's vague

BroaDBaND traFFIC MaNagEMENt PolICy
Our network operator undertakes traffic management to ensure that our customers receive optimum performance at all times. The principles of this network management policy are:
- To make sure that time-critical applications like Voice over Internet Protocol (VoIP) are always prioritised.
- To protect interactive applications like web-browsing and Virtual Private Network (VPN) from non-time sensitive download traffic.
- To flex the network under demand to cope with normal peaks and troughs from day to day and month to month.
- To flex the network in the event of unusual demands in traffic or disaster situations such as a network failure.
- To provide a ‘quality of service’ effect, meaning multiple applications running on the same line interact with each other effectively, and use of high demand protocols like Peer-to-Peer (P2P) doesn’t swamp time-sensitive traffic such as online gaming or a VoIP call.
Traffic types are identified in real-time based on a combination of port, source IP address and DPI signature detection. This allows our network operator at any given time to manage the network capacity and prioritise time sensitive traffic by reducing the throughput of the other less time sensitive protocols.

seems decent for folk who cannot get Cable, will look into it, cheers

How long have you two been customers with Virgin because no new customers will get 50Mb Broadband without phone for that price, I know because I am paying £23.50 for mine and that's the lowest they could do.

I hope once my 18 months are up with BT that this offer is in my area. As I live so far out in the sticks, I had the choice of BT or Talk Talk :/

I am currently with virgin thanks to a deal posted 5 months ago and so far I have not seen my speed drop below 55mb and no down period. I am just wondering what is going to happen after 12 months end seeing as though I am now addicted to this speed coming from mere 8mb before.

Bought virgin 50mb yesterday - 4 pounds a month for 8 months, then 17.50 for last 4 months. 164 line rental up front. Total cost 266 or 22.17 a month.

Can I just ask, why would I need high upload speeds? I tend to browse websites a lot, I stream a lot online as well and download a lot. I don't upload anything to cloud or online storage etc besides the odd email attachments. So should a 50mb virgin download speed be more than sufficient? I'm currently on EE 6mb line

Btw, a word of advice for any HUKD visitors. Do not ever in your life, consider EE broadband. Do yourself a favour and block the site. EE is mind blowingly cr*p

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Call them and tell them you're leaving to go Sky as free with your sky TV subscription. Tell them you'd rather keep Virgin as doesn't rely on old crappy copper telephone cables, but you just can't justify so much more money to stay. They've given me £10/month off to bring down to £18.50

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Thanks for the info. Will have to have a scout round to see if I can find it (unless there's a website showing where they're situated)

I use a lot of p2p streaming via xbmc like xbmctorrents. Want to know exactly how much they'll throttle or reduce the speeds during peak hours

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Samknows.com

I've found a postcode checker for BT and it's showing speeds of up to 1mbps. I think in the past it put me off getting Sky as it was so low also.

So, I guess I'd be better back with Virgin?

Can't imagine why it would be so low, guess I'm miles away from the cabinet.

Caller ID not included, £3.25 extra. Still overall a good deal.

I looked at reviews of SSE and there were many which rated them as terrible, but that was mainly as an energy supplier.

Can anyone say whether SSE's broadband is OK?

I was considering this as a secondary ISP, to get a phone line installed with cheap broadband, as my primary broadband is a business class service and not unlimited.

Sky will match this price for 12 months if you ring and are a customer. Actually they beat it for me, but Skys line rental is slightly higher so works out around the same.

Edit

Just seen your post further up ignore

How did you get it to that price as a new customer? Can new customers even haggle?

Phone sales and ask, worst thing that will happen is they say no sorry no deals.

It's probably good to be armed with what packages are available to you from other suppliers so check pricing/availability before you call.

What he or she said. In my case I was previously a Virgin Media customer, I asked them if could do a good deal on the broadband only package and the best they could offer me is a fiver off the price.

/
dslchecker.bt.com
use ADDRESS check, NOT postcode check. you don't need a phone number for a pretty accurate result.
also, you can order postoffice homephone, get free new line install and no contract if you want a BT compatible phone line

Just tried that and it's still showing "up to 1 mbps", which I assume is pretty shocking.

Guess everyone is on virgin around here, or on very basic packages.

I have virgin 100mb/6mb with basic telephone and basic tv for £25 Pm after discounts.

And for anyone interested. The best I could get BT down to, was £47 for fibre, calls and line rental. Rang up multiple times. Even before leaving they couldn't get it any lower. I've switched to plusnet, should work out at £25 after cashback.

Bt's selling points were, BT sport, and they would never throttle the line...

Have fun trying to download a 60GB game with that connection, seriously, no we are not bloody spoilt, we are just living in the times, file sizes got bigger so we need faster internet to cope with that in a reasonable time period.

We went from DVD to 720p to 1080p to now 4K+ in a space of about 5 years, good luck streaming or downloading a 4k one, hell even a 1080p movie with your internet.

Sometimes it is incredibly satisfying to set a download going for a new game and be done in minutes not hours. To be able to play right away, not have to leave the PC on for hours and go do something.

I pay less than you for TV l, phone m and 50mbps bb. Been a customer for years.

Tbf, they did say their speed was 16mbps

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Thanks, I'll give it a go today but in past I've had crappy luck -

Not true, you can find it out via address

I tried to find this out for a customer yesterday and I was just told it's not a set amount just if it affects other customers services in your area.

If you're with sky you have a line it's just an llu and that means an engineer has to manually go out and put you back on the open reach network

Thanks, but as expected. Pain, though, as my wife works from home and it can be a problem in school holidays with 4Mb.

My phone number didn't come up on their search so I called them. Phone line with weekend calls is £12 and the 21-38meg fiber is £10 for 2 years. The ultra fast (up to 46meg for me) is an extra £2.50. They also mentioned that there would be a 7 day downtime for internet access. Currently on Fuel fiber broadband so a saving of £10 pcm plus any potential cashback. Now to work out a least bad time to be off line for a week.

How often do you download 60gb games? I asked if people were greedy, and given you've just said HD movies, I think I'm right.

Nobody needs these speeds.

B&W television is fine, no-one needs colour TV right :stuck_out_tongue:?
Most full-fat games are around that size these days. If you're immortal and dont play online then 4mb is fine, but having 50mb+ speeds is a huge timesaver.

People DO need more than 2megs a second. I'm sure you'll struggle trying to stream anything Full HD with that kind of connection. Just because you don't need it doesn't necessarily mean everyone else in the world doesn't. Just saying...

You don't need to watch videos in HD though, do you?

Taz, do you by any chance live in the middle of nowhere where your broadband is on a legacy ADSL Max or WBC Fixed Rate connection which does not exceed 2 Mbps, and have a slight hatred for people who can obtain ADSL2+ or VDSL broadband whereas you can't?

you are correct its only 3 upload still not bad for £16.50

You need to stop digging before you make yourself seem even more foolish

Haha! Yes I do?

Its megabits (8 times slower) and yeah I do. Also I pay £37pm for fibre at 70mbps/20mbps unlimited phone line and calls

No we only need food and water but if people are willing to pay what's the problem?

this seems like an excellent deal, i'm tempted but it means i wont get free BT sports, which like. also BT infinity for me its has been flawless, never had any issues in 4 years.

I think it was Liz from memory

I think it was Liz from memory

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I've only ever had Virgin broadband only (152) - paying £39 a month. Never had a landline and don't need one. So whoever TOLD YOU that information was completely incorrect.

Nice, just used this to get me sky bill down to 23 a month plus 50 credit on the account

Very oftern, GTA 5 few weeks ago, Witcher 3 soon, and many other games, also each time i reinstall windows thats another 500-700GB download in 1-2 days

Has anyone gone for this deal? I've got my MAC code from BT, debating whether to take the plunge

it's a case of "an leaving" of existing customers, i am on 152Mb and pay £21 a month!

Has anyone tried to get TCB with this deal? I'm currently on TalkTalk so they say that they need to set up a new line, which can only be done on the phone. I'd quite like £90 though!

I saw another poster mentioned putting in a different number and then calling to say that it's wrong, would this work?

im looking to move from bt for this deal. anyone know if I can add anytime calls to the package when ordering or at a later date?

also has anyone signed up if so whats the process been like so far?

thanks

I was tempted but want the TCB to go with it and it doesn't seem possible. The online chat is never available so I'll try and haggle with sky.

Thanks for that. Have you had any loss of service?

Looks like plusnet is the way to go I rang SSE yesterday to ask a few questions and had to wait in a queue which is unusual for a sales line. Probably not a good sign for dealing with them after sign up

Does anybody have a email address for them?

My topcashback also hasn't tracked.
I signed up on Sunday. I called today to give them my Mac key and they haven't processed my order yet so it's not even set up on the system. He did take my Mac code and say he would email it to the department that do online sign ups. I'm not too confident I've made the right choice. I expect they are very busy though.

so people know what scottish hydro are doing , there not placing orders till after the 14 day cooling off period
and by that time your mac keys will be nearly outdated
i supplied my mac key on the 17th april and was valid till the 3rd may and wasn't used in time so had to apply for a new one

None loss of service far. Although the phone service is due to be switched on 11th May, I have not had a confirmed date for the broadband connection as yet. Router not yet received.

One thing that's noticeable with SSE is that other than the initial application and confirmation email, nothing else has occurred online. All subsequent correspondence has been through the post. The online registration did not even encourage setting up an account. This I tried to do separately, but when trying to log in after set up, would not recognise the user name and password? Perhaps the online account is geared for gas and electricity accounts only?

On another note, I called the technical department to find out which model of router they currently use for the Fibre broadband. I am advised the model is the Technicolor tg799vn v2, which seems to improvement over PlusNet's crappy TG582N. Also with SSE, there's no postage and packing charge for the router either.

It is either the router you got from EE or it is EE. Either way it is EE.

It's not unknown for routers to crash and come back after about 5mins.

I meant the connection chimes back for 5 min before going down again..

î was just reading more comments here, I can see three of another EE use with apparently the same disconnection problem..

so far, I gathered that SSE is a good deal, but their after sale service is simply rubbish, is this enough for paying a little extra and going with plusnet? maybe..

The worst router I ever faced was ee brightbox, give a try with different router and u will see a difference.

Broadband order is placed after phone line so that's normal router gets sent when there's an activation date

well over a month and still no broadband service and no equipment that's just poor

Yep that also happened a lot. Internet used to randomly stop working over wifi many many times

Finally got round to getting a MAC, but Plusnet matched the offer. :smile:

mine went online today, took 14 days for telephone to move, and 2 days for broadband activation (they agreed for openreach 48 hr install) and they use Daisy Communications as supplier by looks of it

Speed:

Signed up on the day this deal was logged. Gave them my mac code a few weeks ago. received a welcome pack in the post but heard nothing since. Rang them today and the guy stated they've got a backlog of unauthorised customers on the system and they don't know why or how quickly it will be resolved. All they could say is they had someone looking at it and hoped I'd hear something within 2 weeks. Shocking start hope it improves soon or I'm off.

This, from the TopCashBack site might give a clue to what the problem is:-
ONLY existing BT lines customers can purchase SSE Broaband online and only these applications are eligible for cashback. Purchases completed over the phone cannot be tracked and will not receive cashback on the order.
So if potential customers, without BT lines, have been putting in BT numbers that they do not have, (as was suggested on here earlier to try and get the cashback), this might have confused the system, and these might be the unauthorised customers that have got onto the system

Further update. After the

Just to provide a further update. Shortly after the phone line was switched on 11 May, I had no indication as to when my fibre broadband would be switched so I gave SSE another call.

Firstly they asked whether they had my Mac Key and explained that this was submitted some time ago. Put on hold and then asked about a arranging a suitable date for the BT Open reach engineer to install. Explained that I was already fibre enabled some 3 years ago via Plusnet's 76mb service. I was then put on hold again and then given a confirmed connection date of 28 May 2015. Bearing in mind I signed up online on 19 April online (in order to get Top Cash back) and on the same day requested a Mac Key from Plusnet, the whole process could have been quicker, although after this call my Technicolor TG799VN V2 fibre router promptly arrived 2 days later.

When I requested a Mac from Plusnet they offered to match SSE deal, but not the £126 Top Cash back. That alone plus the prospect of a better router was the reason it was worth going for it. Plus after 2 years you can always go back, take advantage of the new customer deals and get another brand new router.

Just to day SSE failed to track on Top Cash back so one week after signing up online have pursued this.

My observations of SSE's customer service so far is. Call handler's sound professional, polite, articulate and slightly more mature than the norm. However they themselves do not appear to be technically trained as they put you on hold where presumably during this time they ate talking to the tech person.

Also any communication during the sign up process via email and SMS is non existent.

I will be monitoring speed comparison's with Plusnet's once connected.

What I would say about Plusnet's fibre speed is this. I signed up to their fibre within 48 hours of my local phone cabinet being fibre enabled. This meant I was amongst the very first in my neighbourhood to have fibre and was enjoying speeds of 33/6. Over the last 3 years that's dropped to around 23/4.5 as presumably the contention ratios have increased over time.

Hope this helps.

I work on this project and while I can't comment on other peoples handling of your situation, you shouldn't need an engineer visit from my understanding if you already have FTTC installed inside the property.. It's not our department who deal with the other side of things such as arranging with openreach but it's quite frustrating when people aren't doing all they can.. Who did you speak to about the fibre installation? We can add notes to back office informing them FTTC is already installed I've been told that the install can then be skipped but that's just from what ive been told by seniors.. As for sms I know when we place the sale we can enter details to keep you updated via sms.. Unsure about the online process also as this was online I can only hope that's why we can't say FTTC is already installed.. But either way you shouldn't need a visit unless I'm missing something.. I fortunately have experience in the processes from another company but i don't think that's the same for everyone, although we are trained mainly around treating customers well and like family as cliche as it sounds. If there's anything I can do to help feel free to pm me.. Or I can give you my extension number.. as for the router I've had a look and a feel of it and while it will do the job it isn't the best.. You can use another router obviously but we wouldn't be able to give you support for that product should you ever have a tech fault.

Judging from this comment alone I must say you deserve a more senior job to what you already do. Not many other staff members would go out of their way to help customers outside of work like you do.

I hate recieving bad customer support myself and it's rewarding to help after each smash bros fight :wink:

i too had the same problem told an engineer would be needed even after telling them 4 or 5 times that i already had fiber installed , recieved router and plugged in when services stopped at midnight and went live
had to call again to cancel engineer or i would have been billed for a missed callout

Escalation Resolution Team after customer service and both said that is was open reach telling them that and had checked with the broadband team

Well the SSE broadband was finally connected yesterday. I've used Speednet to check download speeds at different times of the day and it has been consistently at around 32mbps bearing in mind my fibre cabinet is about 1km away with steel rather than copper cabling to the premises.

With Plusnet this was about the best speed I was achieving and appears to be more heavily traffic managed than SSE as during peak periods the download speeds were often considerably lower than this.

Only issue I have been having is with the Technicolor router. Apparently the settings can be changed so it can operate without the need of the white BT Open reach modem, but I can't get this to work as yet. May give the Tech team a call.

All in all I'm glad I took the plunge.

has anyone managed to speak to there broadband support . i called Monday about my speed on the super fast broadband not being as good as the 78 meg i had from ee , getting 52 all the time told i would be called back by the broadband team. phones again 24 hours later and told the same. will call again tomorrow to see if i can get through
there is no direct number for the broadband support and all customer service tell you is someone will call you back
have had so many problems with this install that i couldn't recommend to anyone

ye totally unacceptable and thanks for the pm .

Actually just lost my job yesterday, turns out going the extra mile means very little

sorry to hear you lost your job hope it was nothing to do with this thread

I signed up for SSE Talk and Broadband on 3rd May... Still waiting for my phone to be transferred.

The guys on the phone are nice, but there service is seriously lacking in communication.
I didn't hear back until 10 days after signing up when I received the agreement. The next letter I received was on the 2nd June saying that they had been unable to transfer my phoneline as it has a voicemail setting. Now, I've been put back into the queue for phone transfer... not happy with this timescale!

had to leave in the end due to slow speed was getting 60 on a 80 meg line

as i had 78 meg from all other fiber providers

had openreach engineer test me line to 80 meg at phone socket and as soon as there equipment was connected it dropped by 25%

no sure thought it was the first 10 days that was the settle down period

It's the same MSAN regardless of who you get the service from, only thing that I can think of that would make a difference is if they've give your a combo vdsl modem/router rather than having the seperate openreach modem.

nope tried 2 openreach modems and none get above 60 meg the open reach engineer even left me the other one

I have ordered online, called to track the progress was informed that order would come on the system in 2 to 3 days. Also they couldn't make changes until then as I wanted to inform that the existing line would require to be activated.
Interestingly no order no in email which I received as order confirmation.
Bit worried where is the order gone and delays may happen. no one knows after 2 days and unsure how will they proceed

We ordered the top spec package for my uncle last night - the £24.50 per month deal and I see it's tracked this morning on TopCash at £126 - expected payout date in 21 weeks time.

I'm tempted to switch ourselves as well. but SSE are such an unknown quantity.
Wasn't such a risk for my uncle as his ADSL speeds are just awful to begin with, initially just 800 kb/s - Then after we did the Bell Wire Trick (Google it) - went to about 2mb/s and he hardly uses his landline - mostly uses his mobile phone, so has less to loose if there's any delays in switching the phone or internet.

I've sent several email to SSE broadband during the past week enquiry if they offer a static IP address with their fibre broadband and still no reply..... Does any know???

I spoke to a guy in their customer services department who confirmed a static IP address can be once they have taken over my phone line and processing my broadband.
The CS guy has also confirmed to me by email that I will get a static IP address.

I guess I am glad to hear that then, kind of conflicting with the information I received but that would be great as I've signed up to them to save a few quid over my current contract with EE( bloody terrible company anyway)

as an existing customer (signed up as part of this offer) i can confirm you do NOT get a static IP but dynamic. the cs was probably confused, most of them dont appear to be trained so much (as i had to go via a manager to get something else fixed)

Thought I'd feedback on here after finally getting my issues resolved with SSE. My order was initially cancelled in error (probably as I left them for gas and electricity just a week before ordering). Eventually got around to talking to customer services and have to say they've been excellent. All UK call centres and guys who genuinely seem to care. It took a little while to get up and running but they offered to refund the difference between my contract and what I was paying on bt while the issue got resolved. They also promised the tcb would be approved and to my surprise they have honoured it this week (£120) :smile: It has taken a bit of sorting but this was a true test of the customer service and can only say positive things.

this has expired. deal is now 6 month :disappointed:

​ you should probably be using a vpn. If you did then your isp could not block anything. I use "private internet access" and I'll carry on using them because their android app just got per app routing and has a kill switch to stop leaks if the connection drops. there are lots of options http://lifehacker.com/5935863/five-best-vpn-service-providers.