People getting away for summer holidays don't want to carry a phone and a camera with you all the time here is the perfect solution have the best camera phone combination possible.41 mega pixels yes that's correct it's a beast of a camera so what are you waiting for SNAP it up :smiley: and please don't forget to vote hot thank you.
For any creative people out there, I am sure the following film will be of interest;
must be purchased in May 2014 to qualify) please also note if you get invalid imei you must email the nokia help email provided on the webpage they will the verify your phone details and authorise your camera grip
Important for those of you who want to unlock your phone to use any sim in but are wanting to cancel the contract make sure before you cancel the contract request for the unlock code first below or by ringing 202 free from your handset, The unlock request is free so long as you are still on contract pay monthly.It is safe cancel the contract once unlocked.
£120
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £37+ (excludes iPhone 4S)
£105
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £32 - £36.99 (excludes iPhone 4S)
£95
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £28 - £31.99 (excludes iPhone 4S)
£75
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £21 - £27.99 (excludes iPhone 4S)
£45
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £15 - £20.99 (excludes iPhone 4S)
£30
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £10.50 - £14.99
£22.50
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff below £10.50 (excludes iPhone 4S)
How much does it cost to end your contract early on O2 Refresh? What do you charge for the leftover Airtime Plan?
With O2 Refresh, there's no penalty for ending your contract early. All you have to do is pay off the balance of your Phone Plan. There's no termination charge for ending your Airtime Plan once you've settled your Phone Plan.
Hide full quote
What if I want to leave O2 and end my O2 Refresh plan?
You just need to pay off whatever's left on your Phone Plan. Then you can either sign up to a new plan, or leave O2. If you'd like to leave O2, after you pay off your Phone Plan, ask us for your PAC code or give us notice to cancel your account.
If O2 Refresh makes it easy to leave by just paying off your phone, aren't you afraid all your customers will leave?
O2 Refresh gives customers the freedom to leave and therefore, we think, the confidence to stay. There are plenty of perks when you're an O2 customer. Exclusive offers and experiences with Priority Moments. Queue jumping with Priority Tickets. Behind-the-scenes access with Priority Sports. Not to mention free O2 Wifi, and cash for your phone with O2 Recycle. And now with O2 Refresh, the freedom to get a new phone whenever you want
Get the best out of your battery and do a few charging and discharging cycles first time as described below.
Charge your Phone to 100% with flight mode. leave it on 100% for another hour before unplugging it.
-Now use your phone as usual and decharge it to 0%
-When the phone shut down by itself, it's actually not empty! When you try to turn it on again you will se the big blinking battery on the screen. Wait ~10-15 mins then it will turn on again (once my phone turned of with 0% and I got only the blinking battery, after 10 min I could turn it on, I had 13% left and could use it for another 6 hours! - This was what I meant with wrong calibration)
-Repeat this until your phone is dead (it doesn't vibrate any more when trying to turn it on), now when you charge it, the windows button led will blink for a few minutes
-Charge the phone again to 100% without an interruption and leave it again an additional hour. If the phone refuses to switch-on again after the battery symbol, as mine did, just plug into power until it restarts then pull power to fully drain battery. :wink:
-Repeat all the steps mentioned here at least 5-6 times (charging-dicharging until dead-charging- ...) therefore I said it wont work immediately.
Effectively you have to sign in to the Windows Phone App Studio with your Microsoft Account details. I did this on a laptop, not via the phone. Then on the phone go to the Store and install the Preview for Developers ap. Once installed launch the Ap and sign in with your Microsoft details and opt in for future releases.
Then, still on the phone, go to Settings > Phone Update (its towards the bottom of the list) and look for new updates. Mine did two or three smaller updates before it found 8.1. It took about 45-60 min in total and the phone restarts between the updates.I would recommend to do a hard reset after its all installed.
How to revert back to windows mobile 8.0 guide
With Windows Phone 8.1 Developer Preview now well out in the wild, most users have praised it as a big step forward for the operating system.
But it must be remembered that it's still a preview and might have bugs. Sometimes an OS update needs a manufacturer's firmware update to make it work properly.
If you think you're having problems with 8.1 Developer Preview and would like to wait for the "official" WP8.1 release (bundled with manufacturer firmware updates), here's how to revert to WP8 using Nokia Software Recovery Tool.
QR codes, and the steps to update Nokia apps for Windows Phone 8 are provided below. The QR codes are provided in the links below as Attachments that you can click on quite simply:
1. Press the Search hardware button on your Nokia Lumia Windows Phone 8 Device and tap on Vision.
2. Hold the camera viewfinder up to the screen to focus on the QR codes provided below.
3. If successful, a small thumbnail of the QR code along with a description of a web link will appear on screen.
4. Tap the web link and it will take you to the Store to update the Nokia app.
Mine was free because Quidco tracked for the wrong amount, because I pay the £10/year membership fee they just paid me the £150.
A few months later the original tracked claim mysteriously switched to the right amount and paid too. So £300 cashback.
nige182
7 Jul 17#2831
I ended up paying £0 for mine after some dealing. I got two of them, one with the free camera grip, also bought the wireless charger case just before it was pulled from most retailers. Sold one phone locally and made back nearly the full cost of both handsets. Later sold the camera grip and the wireless case for a profit, so probably about £50 up actually and still kept the phone which I still have though it isn't really used much now.
Sorry, I know I shouldn't brag about getting the net cost of mine down by trading a bit.
Pspvita
7 Jul 17#2830
Nice to hear the comment's here does anyone actually still use this phone as a daily driver?
sc03tye
7 Jul 171#2829
I loved the 1020, had a few over the years but on iPhone again as it's just so much more usable. That camera though, loved it... but it was always secondary to the Nokia 808... all time fav phone if you need no apps.
Pspvita
7 Jul 17#2828
The phones are getting hard to find new ones or grade A most of them are quite used i know £120 is quite much but i think it was a iconic phone one of its kind even today.
4567234
7 Jul 17#2827
Lol, I still use it but it's one of the two phones I carry with me. I do use it for the camera when speed isn't an issue e.g. landscape shots or when I need the amazing xenon flash (still gets people talking - not a lot of mobile phones have a xenon flash!). But as a phone it's fairly useless. I definitely won't pay £120 now. In fact most of us here (http://www.hotukdeals.com/deals/nokia-lumia-1020-vodafone-14-12-month-with-redemption-300min-free-sms-250mg-mobilephonesdirect-1843912) only paid around £140 for a brand new one and that was 3.5 years ago. Along the line there was a free camera grip too. If you need any more information just ask
misterleoni
7 Jul 17#2826
It was never the best camera phone out there in my opinion - always too slow in terms of shot to shot time and lacked things like HDR. The 'best' camera is down to a number of factors in my opinion, although the 1020 did have good 'raw' image quality.
I think moderns phones like the S8 and iPhone 7 Plus are overall much better cameras in terms of their reliability and flexibility, however I enjoyed the Lumia 1020 as a toy to play with for a few months - I would never use it now though.
Pspvita
7 Jul 17#2825
Do we still have nokia 1020 users out there? would love to know how you find using nokia 1020 in 2017 is it still the best camera phone out there?.Come on let's hear your opinions guys i have just recently purchased another one for a decent price at cex.
Pspvita
6 Jul 171#2824
I actually just bought a Nokia 1020 today CeX grade A £120 not a bad deal these getting hard to find.
preecey
3 Apr 17#2823
No longer using the 1020. Switched to an iPhone 6, and have since replaced that with an Honor 8, and will soon replace that with a Galaxy S8. Love the Honor 8, but the screen on the S8 is gorgeous!
ArthurDent1
3 Apr 17#2822
I finally stopped using my Lumia a couple of weeks ago - the SLOOOW camera annoyed me but the battery life was what really killed it.
I was going to get a Lenovo P2 for its battery (I've taken up cycling and want a phone as a SatNav which drains the Lumia in no time at all) but was put off by the poor reviews of its camera.
I've temporarily acquired my son's cast-off Xperia Z3. It's a nice phone but I preferred Windows 8 to Android (I wouldn't go back now though - I'd miss Android Pay and all the loyalty card apps) and I miss the ability to crop pics with little loss of resolution.
nige182
3 Apr 17#2821
Not here, I still have it but only have it as a backup and for the Live games now. Honestly think the camera was a bit of a disappointment given the hype around it and the shots I have seen online (then again I am no pro photographer and have always struggled to achieve what they do in serious tests online), always found my photos to be rather grainy at full resolution, pretty good when scaled down to Full HD resolution but even the lower spec'd cameras in other phones I have had give adequate photos at Full HD. The flash was great on the 1020 though.
Anyway I digress. I went from the Lumia 1020 to a Lenovo K3 Note, but have now upgraded to a Lenovo ZUK Z2.
ArthurDent1
3 Apr 17#2820
Is anybody still using their Lumia 1020?
If not, what did you replace it with?
ellawookey
2 Apr 17#2819
lol
wenttoabetterplace
5 Oct 151#2818
Good man! I have now done what I should have done with the last copy....saved it to my computer!
Thanks again
Matt-C
5 Oct 15#2817
PM'd
wenttoabetterplace
5 Oct 15#2816
Does anyone have a photo/scan of the letter they received with the 1020 camera grip? Matt-c sorted me out with one the other day...but I can't find the copy that I thought I saved! &it has now disappeared from imgur.
The Northampton Care centre want to see a copy of the wording of the letter as they think the grip only has a 6 month warranty (whereas the letter definitely stated it had a 12 mth warranty).
Many thanks
Pspvita
1 Oct 15#2815
Glad so see my thread alive after so long lol.
nige182
1 Oct 15#2814
For me the flash is more important than the camera, the latest Lumia flagships are great and even with a lower spec camera the pics are amazing. The problem is night pics, nothing comes close to a Xenon flash and so few phones have them. I get that LED flashes are better for the battery but the fact is it is a flash, it isn't on all the time. The only way that has a drastic impact is if you are taking lots of photos after dark, and then surely you care more about getting good images then battery life?
Neostar
1 Oct 15#2813
I always feel compelled to sell it but then I realize there is nothing available that match it's camera :neutral_face:
wenttoabetterplace
1 Oct 15#2812
Don't get me wrong - the iPhone 6 certainly has distinct advantages over the 1020. Battery drain when in use is higher on the 1020, and the app store is far more limited. Also, on Windows Phone 8.1, videos on the BBC website don't work (incompatible device) - whereas they do on the iPhone. Windows 10 remedies that....the Edge browser plays those videos - and even plays iPlayer videos natively in superb quality.
The major shortcoming of the 1020 vs the iPhone 6 is that the camera is SO much slower. It is my only real issue with the phone. But with that said, the HAAC microphones give vastly better audio than the iPhone 6 - which makes it a great festival phone where you want to record quality audio (alongside excellent video).
I just wish Nokia had stuck some powerful innards in this phone....because it would then perform as well as the 930/1520 - and likely have a vastly quicker camera.
Still a great phone though :smiley:
nige182
1 Oct 15#2811
Ah, yeah I never used Spotify as it came with MixRadio. I tend to use MixRadio and Drive+ at the same time with no issues but other than that don't really multitask.
emJayO
1 Oct 15#2810
It was mainly stuff like Spotify. Multitasking never seemed as smooth as on Android. It's not a dealbreaker, I'm just thinking of the reasons I got rid in the first place. App selection never really bothered me, I don't play games and all that.
Thanks for the update. Genuinely surprised it's as good as the iPhone 6. Those photos are stunning by the way!
wenttoabetterplace
1 Oct 15#2809
Core apps (mail, IE, messaging, people hub, home screen/app list) --- these are all silky smooth. The only app I ever really have the 'resuming' issue with is MixRadio. Pretty much everything else is as comparably fast to open as on my sister's iPhone 6.
Rather surprisingly, the Windows 10 preview on my 820 is actually performing really, really well...and it looks so much fresher/modern. Yes, there are bugs and resume issues - but then again, these previews have telemetry trackers following our movements around the OS to determine where snag points are in the OS....so ones these things are switched off and performance tweaks switched on, Windows 10 will likely feel even faster than W8.1. It also seems to resume apps v.quickly (no resuming screen on MixRadio as an example).
There will come a time when I have to retire my 1020. But until another phone is capable of taking photos like THESE, there will always be a place in my pocket for the 1020!
nige182
1 Oct 15#2808
I've never had a problem with any apps. Care to elaborate on what apps, they may be ones I have never used, or got patched to work better.
emJayO
30 Sep 15#2807
I switched to a Xiaomi Mi 4i. Set me back £160 but has dual sim, 5" 1080p screen, 13MP/5MP cameras; really can't complain.. Just something draws me to buying another 1020 instead.
You say it's silky smooth... I found some apps lagged or took a while to load, is that no longer the case?
Thanks in advance.
nige182
27 Sep 15#2806
So that is what Neostars post meant. I was confused as I thought they meant the update to Windows Phone 10, which obviously is being made by Microsoft.
As for hardware revisions in a new version of the 1020, I would say 5" screen as that seems to be the norm now, no larger though as then you are entering the realms of the 1520 size. 1080p or higher screen as well. 3/4GB RAM maybe. 64GB built in memory as standard rather than one network getting that and everyone else getting 32GB. Oddly, I would actually prefer a flat back even if it meant a thicker handset, so put a bigger battery in and the wireless charging in the handset rather than as an addon though that may just be me.
I am quite surprised they didn't aim to release one around July this year, hopefully catch all those that got a 1020 on release in a 2 year contract.
wenttoabetterplace
27 Sep 15#2805
I'm surprised they haven't. All it would take is an inner hardware revision to a Snapdragon 810 or similar...oh, and the addition of a micro SD card slot! Perhaps a jump in screen size to 4.7"...and ideally some forward facing speakers.
Neostar
27 Sep 15#2804
I wish Microsoft makes the next update
wenttoabetterplace
26 Sep 15#2803
I actually bought 3 of these 1020's over the course of last year. Fortunately, one of the 1020's I bought in December came with a generic letter covering the accessories that were due to me as part of the deal. So between that generic letter, and the email confirmation, I should have all I need to get it fixed. We shall see! (I personally really like the camera grip...it means I can use a tripod with my 1020 when out cycle touring. One of the big reasons why I'm sticking with my 1020 for at least another year
ArthurDent1
26 Sep 15#2802
Mine had exactly the same issue. Live chat assured me it was covered under warranty. Local repair centre said I needed the receipt/letter (which I can't find either). Live chat tell me it's immaterial now anyway 'cos it was only a 1 year warranty and it's now expired (it hadn't when it failed). I've given up; it wasn't all that good anyway so I just
bought a powerbar instead.
nige182
25 Sep 151#2801
Yeah, I still love my 1020. I have bought a Moto G now as a backup handset and thinking of getting an even better Android to be my main phone as then I can hopefully get dual sim as well, but will keep the 1020 as it is so good at what it does. I bought the wireless charger when I first got the phone for £40 off Amazon before they stopped selling it. Decided I didn't need it or the camera grip and sold them both. Also ended up buying two handsets, one refurb and then later a new one, after £100+ cashback on each handset, selling the refurb and accessories I didn't want, I think I ended up being paid to have the 1020 I kept.
Matt-C
25 Sep 15#2800
PM'd
wenttoabetterplace
25 Sep 15#2799
What did you switch to?
(I have frequently been tempted by other phones - esp' some of those cheap Chinese Android ones. But I just prefer the simplicity of Windows Phone. I have yet to reinstall mine after nearly a year of use...and it is still silky smooth! Pretty impressed with the latest W10M tech preview - a good evolution of 8.1, and a promising next step for the OS)
wenttoabetterplace
25 Sep 15#2798
Aaah....I thought it was a generic letter! How frustrating.
Even so, if anyone can send me the letter, then I'll just swap out the reference number for my own one.
I can't believe I lost the letter in the first place - v.frustrating!
wenttoabetterplace
25 Sep 151#2797
If you could do that, I'd really appreciate it!
I completely understand where you are coming from regarding the 1020 - I got mine originally to go travelling with. I then picked up a Canon EOS M...and figured it'd make more sense to go with a proper camera - so left my 1020 behind.
Well, I missed my 1020 big time! It certainly has its limitations - but the best photos I had previously taken on my 1020 were better than the best ones I took on my EOS M. There's something about that 4.5" screen & the brilliant camera interface....it just makes me want to take photos!
So I'm now selling my EOS M and going back to my 1020. I just need to get my camera grip working again and I'll be all set. So yes, if you could get a copy of that letter, I would greatly appreciate.
Hope your financial situation is a bit better.
emJayO
25 Sep 151#2796
I sold my 1020 - so much regret..
Matt-C
25 Sep 15#2795
The letter has a Nokia Reference on it, which is probably what they need
preecey
25 Sep 15#2794
I've recently got rid of my 1020 wholly due to financial reasons, and I certainly miss it!
But I still have my camera grip and the box it came in. If I remember correctly I think I still have the letter that came with it. If I do I'll scan it later for you and post the link here.
wenttoabetterplace
25 Sep 15#2793
If anyone is still reading this thread; my camera grip has gone faulty (the micro USB port no longer works). According to Live Chat, I really need the letter that came with the grip in order to get it exchanged.
If memory serves, that letter was just a generic one - with no reference numbers/identifiable info. SO, if any of you have it to hand - could you please scan it and then stick it on Dropbox or wherever else. It'd be a great help to me.
Many thanks
EddieLomax
3 Feb 15#2792
Yep, the contract is still running with O2, although while I did not intend to ever cancel it before the 2 years I am sorely tempted now, Quidco have been awful to deal with. They reply most of the time with standard auto replies, they even tried to claim that their webpage which stated "100% of cashback claims paid within 180 days" actually only referred to manual claims :P
So lying scumbags is an appropiate term for them, still after this I guess I'll keep clear of both of them as I expect nothing to be done, they (Quidco) just keep digging the hole deeper every time I talk to them.
As for the bug, it is very annoying. My phone has it whenever I wirelessly charge, very often it locks up :P I might out of spite start bouncing phones back to O2, at least it will keep me amused.
ArthurDent1
2 Feb 15#2791
I tried hard reset and leaving it charging overnight. It turned out to be a faulty micro-USB socket which the Nokia/Samsung repair centre in Glasgow fixed overnight. They warned me before handing the phone in that it'd be reset and I'd have to start afresh. I've had to reset the phone to factory settings since (the wifi sharing feature stopped working and I was advised to reset the phone. This time I was advised to backup the phone before starting which enabled me to reinstall all my apps and email accounts automatically - a huge improvement.
wenttoabetterplace
2 Feb 15#2790
Did you keep the contract running with O2? I can't see why they could refuse the cashback. I would speak to Quidco customer service - they have been very helpful with me in the past.
I really hope they release that power bug fix soon. My mum's 1020 suffers from it every time it switches to an African phone network (she has a charity out in W.Africa). Literally as soon as she gets off her flight, the phone freezes and she has to keep doing the power button and volume down thing!
The sad thing is, the actual photos the phone takes are superior to either her point and shoot Canon Ixus, or (amazingly) the fancy DSLR that a couple of her colleagues were using. Whereas their photos were washed out or just not very nice, my mum's 1020 photos came out vibrant and pin sharp. The bokeh is impressive too...
So yes, I hope Microsoft releases an update soon as the power issue is pointing my mum towards an iPhone (eurrgh!)
EddieLomax
2 Feb 15#2789
One question, did you do a hard reset on it? There is a known bug with the 1020 where it locks up after going into a power saving state on one of its chips. The bug has a fix, but that fix has not been released in Europe, I'm not sure how they do it, but the simple task of fixing a bug and releasing the fix universally seems to be beyond our modern tech giants today :P
Also that above bug would drain the battery flat, so plugging it in for an extended time (an hour or so) would be needed to get it to fire back up.
But just a comment here, has anyone still got an outstanding claim on cashback with O2? Despite promising to O2 have finally, after 8 months, just turned it down. Funnily enough they also have rejected both of my last two reviews I submitted, not because of profanity (I was sorely tempted), but "because they want to speak to me first".
Slimey gits the lot of them, while they protest about people abusing their offers in ways they did not intend, they are happy to abuse their geniune customers in exactly the same way if it benefits them.
ArthurDent1
7 Dec 141#2788
My daughter has an iphone (she brought it with her today, but she bought it ages ago); it's very nice but it cost more than twice as much as my Lumia (actually it cost massively more because Quidco accidentally paid me twice which made the phone cost less than £0) and whenever we're out she borrows the Lumia to take pictures.
umar
7 Dec 14#2787
Qwerta369 (bring bought brought )or whatever nothing to do with buying having said that iphone is simple to use for simples
wenttoabetterplace
30 Nov 14#2786
With just the solitary year of warranty? Good one!
Nokia Care are superb by the way.
nige182
30 Nov 14#2785
Hahahahaha, very funny joke, you should be a comedian.
Rastafari
30 Nov 14#2784
Should of brought an iPhone.
ArthurDent1
29 Nov 14#2783
After 1 hour and 10 minutes I finally got to speak to someone (I found the IMEI number on my original receipt, emailed to me by O2) who gave me the address of the Nokia Care centre in Glasgow. Took the phone in yesterday evening (they didn't need any paperwork to prove it was stll under warranty) and got it back this afternoon. It was a faulty charging socket.
I haven't chucked away the packaging - it just wasn't handy when I wanted to contact them at work (I would've had to wait until next week).
Now I know there's a Nokia Care centre locally (they were very helpful) I'll just go straight there in future. Luckily for me I live nearby. Unfortunately its existence didn't appear to be advertised on the website (the website that wouldn't help me unless I entered an IMEI number), not were any phone numbers.
When I finally did extract a phone number from Microsoft I couldn't speak to anyone without the IMEI.
I only got that phone number after 2 very long and frustrating online help chats where the CS Agent kept telling me she only dealt with software and I needed to speak to someone in hardware. When i asked if she could connect me to someone in hardware or give me their number told me to contact the manufacturer. When i asked if Microsoft weren't the manufacturer she said "Yes, but I only deal with software. You need someone trained to deal with hardware..."
When I finally got the IMEI I first tried the website, unfortunately every time I got to the last stage of booking a collection the website reported an error. I tried 2 different PCs with 3 different browsers and it failed on all of them.
So I tried the phone again and this time got past the first automated message by entering my IMEI and came across "To continue in English, press 1. para continuar en español , pulse 2." Unfortunately this exchange seemed to be faulty as it didn't recognise me pressing any number and just kept repeating the message before hanging up on me. Again, I tried 2 phones (a landline and a mobile).
The Nokia Care Centre (also a Samsung repair Centre) were great. Microsoft/Nokia online and on the phone were genuinely useless.
After 2 days with a spare budget Android phone I'm delighted to have my Lumia back (reset to factory settings, so it'll take me a while to get it the way I like it) but the whole customer service experience has left a bitter taste.
wenttoabetterplace
28 Nov 14#2782
I'm pretty sure O2 register the IMEI numbers on your O2 account. I noticed it today when upgrading my dad's old Galaxy. The phone company will certainly have a record of it.
Also, when you remove the sim tray, there is writing around the outside of the sim hole. Part of the writing says the model number....hiwever, without a magnifying glass, I couldn't work out what the other numbers said. I dare say they may well be the IMEI number.
Also, why not just walk it to your local Nokia Care shop?! They'll have the expertise to find out the IMEI number.
By the way, my mums 1020 froze the other day - I plugged in a different charger and kept unplugging/replugging - trying to pump in some power before the charger auto cut off. It worked....the battery just seemed to have overdrained itself.
Your Lumia probably isn't broken - it just needs some power cycles along with some soft resets.
By the way, why did you chuck away the packaging? Things aew always more valuable when you resell them in the original box.
ArthurDent1
28 Nov 14#2781
I woke up this morning and my Lumia was dead!
A warning - make sure you do NOT lose the IMEI number (it's on the packaging and your O2 receipt). Without this, it's impossible to contact Nokia Care/Microsoft.
You can't book a repair online, you have to type the IMEI in before anyone will answer the phone to you and if you contact Microsoft online help they'll tell you to contact the manufacturer (that confused me - I thought MS are the manufacturer now?) or use the online booking system.
The online booking system does give 3 helpful methods for finding your IMEI so you can book a repair:
- 1 press some keys. Not helpful if it won't switch on, like mine.
- 2 look under the battery. If I could get the battery out it would be very broken!
- 3 remove the SIM card holder... and discover the 1020 doesn't have the IMEI under he SIM card holder (my old 800 did).
wenttoabetterplace
25 Nov 14#2780
I don't use a case with my 1020 - however, I got THIS case for my mum's 1020. It is a really nice bit of kit. The plastic inner has a quality matte finish, unlike the cheap brittle plastic that is usually used in these flip cases. & the outer case is really nice quality too - with a magnetised clasp. It is also the cheapest it has been right now
In fact, at that price, I may just buy it for my own 1020. I just wish they did the same case in black!
wenttoabetterplace
25 Nov 14#2779
I assume you are running Dev Preview? If so, you will get the fix automatically...
If you are yet to join the Dev Preview, do it. It may well fix whatever problems you have currently.
preecey
25 Nov 14#2778
I still haven't got a case for mine, but am looking to buy one soon. I wanted the wireless charging case but it's so expensive now that it's discontinued. Already have the camera grip but it's not ideal for everyday use due to its size. Any suggestions?
gbproud
25 Nov 14#2777
I have a large case of stable phone jealously at the moment.
wenttoabetterplace
25 Nov 14#2776
The latest version of Dev Preview allows you to stick the 'battery saver' option in the 4 quick links at the top of the notification window. Gives you a very easy way to stay on top of your battery management.
Then again, 2 days of use is excellent given that iPhone's tend to only make it through 1.
I bought one of these for my mum as well. Her 1020 has displaced her Canon Ixus camera, her camcorder & it is also (I have noticed) the go-to camera when my mum is out in London with my bro/sis. They both have iPhone 5S's...
I have no intention of upgrading my 1020 - not until a 1030 is released anyway. Once you go 41MP Pureview, everything else just seems average :smiley:
Spinal333
25 Nov 14#2775
I love my lumia 1020... it's replaced and displaced a 5s, and I don't look back. The pictures are just amazing, and with the camera grip, battery life is pretty good...
nige182
25 Nov 14#2774
Yep, mine has not had any issues, the battery life has been ok, could be better but that is probably Facebook and Whatsapp running in the background anyway, with background apps off I can get nearly 5 days, but with them on about 2.
Pspvita
25 Nov 14#2773
Glad to see my thread still alive lol.
preecey
24 Nov 14#2772
I've had no problems at all with my 1020. I haven't unbranded it (still displays the O2 startup screen despite me not being with them) and have been signed up to the Dev Previews since day one.
However, I haven't been completely satisfied with the battery life, but the occasional update from MS has improved this a little.
Lovely phone and great build quality. I shall be keeping it for the foreseeable future.
gbproud
24 Nov 14#2771
That would be superb, thanks for replying. I'll hold off for a bit. I'd really miss the hardware form factor, camera and OS combo.
(Strangely enough, my mum's 1020 started having similar problems - but neither of my 1020's have ever had the same problem. So it's not a widespread issue....but at least it is one that Microsoft is fixing)
gbproud
24 Nov 14#2769
I'm now selling mine as I'm fed up with it crashing almost daily. Done plenty of factory resets but just can't get it stable. Shame as otherwise its a brilliant phone.
damadgeruk
24 Nov 14#2768
I forgot to check for my refund and just discovered they helped themselves to over £530 on one of my two phones, I'm due a refund of £19.80 on the other. :wink:
Glad I checked, I'll be somewhat better off shortly. Yes I'm aware I've just doomed that happening without a fight.
alxdenisov
25 Sep 14#2767
Thanks for your response. Having been with them for couple of years before, they have the most inconsistent customer service. So, won't be surprised if some people are still getting the full refund like you did earlier.
nige182
24 Sep 14#2766
They normally charge from the point of order to the point of cancellation. I don't think they are supposed to be able to charge if you do not activate the sim, but as I stuck the sim in to make sure they had no reason not to issue the unlock code I didn't argue myself. Weirdly the first Refresh deal I got I had a full refund (eventually) but the most recent one I got charged about £5-6 for the time from order to cancellation.
alxdenisov
24 Sep 14#2765
They charged me £29 for the first month, but since I cancelled in week I called and they issued refund. But the refund I got is £23. So they did charge me for a week though I didn't use the sim (text/call/data). Is this normal? happened with everyone?
imhappy
20 Sep 14#2764
I mailed them at help @ nokia1020grip.com
Try that. I didn't get a response straight away but in about 4-5 days that my mail was forwarded to the claims department. The grip arrived 2 days after I received that email.
xboxsteve
20 Sep 14#2763
Hi, who did you contact to get the grip... I have done it once but lost all the details...
imhappy
20 Sep 14#2762
I reckon I missed the delivery of my grip in July and it went back. Mailed the help ID a few days back and my grip arrived in a week's time. Really pleased :smiley:
szafeiriadis
20 Sep 14#2761
Anyone still waiting for the grip? Do you think I will have any luck if I call them?
slodge
18 Sep 141#2760
Late to post here...
But I got the phone a few months back.
- Used the contract for a few months - I cancelled my giffgaff goody bag and moved my number across - never got anywhere near 8GB per month data!
- Got 140 back from TCB
- Got 80 back in Refer-a-Friend amazon vouchers
- Got the 20 to spend in the store... forgot to use it (oops)
- Got the grip - like it lots
- Like having O2 proirity - free Nero's coffee every Tuesday!
- Have been using 8.1 including Cortana - neat - I say "Goodnight" she says "Sweet dreams" :smiley:
- switched to PAYG a couple of months ago - pretty expensive... will switch to someone other than O2 "soon"
Overall... a lovely phone - thanks op for the great deal!
ArthurDent1
11 Sep 141#2759
My Quidco tracked in 2 instalments which added up to the £150 I was expecting.
Then another £150 appeared out of nowhere and paid out a couple of weeks ago.
£300 Quidco more than covers the cost of the phone and the month's line rental I paid before cancelling.
bengutt
9 Sep 141#2758
I got my amazon vouchers today too!
I contacted Nokia support about the missing grip who said I should call the number on the grip order page. I didn't have time to make the call but the next day the grip arrived. Still waiting on one of them but I think I'll give up on it, too much hassle.....
the porter
9 Sep 14#2757
Finally £160 worth of Amazon codes the last piece of the jigsaw man I wish I could go back in time and order a **** lol
wenttoabetterplace
8 Sep 14#2756
They did the same for me...paid out via Quidco for a contract I cancelled!!
I'm quite tempted just to do the same every month. Buy a phone, then cancel it within 7 days. Then see if O2 mess up again on cash back :smiley:
ferdy147
8 Sep 14#2755
The cashback for this phone is showing as £120 confirmed, estimated to be paid on 19th September.
No idea what that £135 is but i've withdrawn it anyway!
ferdy147
8 Sep 14#2754
I have 135 ready to be paid in quidco.
Is that the £140 minus £5 quidco fee??? I sent the phone back within 7 days!
sbellseb
4 Sep 14#2753
And the referals from O2 aren't very promptly paid either.
xboxsteve
4 Sep 14#2752
Still waiting....
szafeiriadis
3 Sep 14#2751
I'm waiting for the grip too..I sent them an email about three weeks ago but still haven't heard from them.
npinn001
3 Sep 14#2750
Anyone else waiting for their grip still. I have chased and keep getting told they are the way, but for the last few weeks I've had silence from them?
jonspurs
28 Aug 14#2749
Turn it off and on again?
umar
27 Aug 14#2748
Since the update videos don't play error code 80040154 any ideas please
wenttoabetterplace
27 Aug 14#2747
But then they have also just released a load of Lumia 820 updates, which are still barred from Developer Preview users....
Microsoft are making a real dogs dinner of this 8.1 update!!
I just checked, it doesn't say when it will expire, it just says:
'You have £20.00 GBP GB - Personal Account' at the top
I entered the code on: 19/06/2014
also, never received an email about it will expire.
Please go on here to see a print screen on it. http://www.tiikoni.com/tis/view/?id=d642c43
The credit expires 120 days from the day you entered it by the way.
nige182
26 Aug 14#2743
If you have that credit from this phone deal then it does expire, I got an email a month before expiry. However if you go to https://commerce.microsoft.com/PaymentHub there will be a message at the top under 'Billing Overview' which reads something like:
£12.51 GBP of your account balance is set to expire on 01/09/2014
Learn more
It might not display if the credit doesn't expire in the next 30 days, in which case, on the left under 'Billing', click on 'Payment options' then 'Microsoft account', there will then be a breakdown of your current credit. The amount under 'Account balance' should have an expiration of 'none', however if you have a balance that will at some point expire, then there is an additional figure under 'Promotional Balance' along with the expiration date.
aaad1
26 Aug 14#2742
I've still got 20GBP on my Microsoft account, please can someone confirm that it will expire after three months from when the code was first entered?
I read in a few places stating that it would expire after 3 months but it doesn't say it on the Microsoft account, I've looked everywhere and it doesn't say any expiry date.
wenttoabetterplace
24 Aug 141#2741
I am finally reverting my mum's unbranded Lumia 1020 back to the O2 firmware....(wifi has been a problem right from the start - but has become unworkable with the latest Dev Preview update)
HOWEVER, I cannot for the life of me find out the O2 64GB firmware code. I am currently running the following;
3051.50009.1424.0004
Can anyone help me out with the firmware code for the yellow version of the 64GB 1020?
Many thanks :smiley:
*Edit - found it!
059T8G0 RM-875 VAR EURO GB O2 SL 64GB YELLOW
Neostar
23 Aug 14#2740
I think when a customer cancels they need to do an upgrade to O2 simplicity plan
ArthurDent1
23 Aug 14#2739
I went through this with them. Spent 45 minutes on the phone in which they acknowledged that I didn't owe them 2 years rental but reckoned I did owe them £25 (I reckon they owed me about £20). An angry email got them to acknowledge that I was right plus an extra £20 refunded as compensation.
Refresh contracts seem to be a disaster - nobody at O2 really knows how they work or what to do when a customer cancels.
Pf4eva
23 Aug 14#2738
Cancelled contract in July and now receiving termination fee reminder... nice...
Contacted O2 few times with no luck...
preecey
22 Aug 14#2737
Hi,
The company responsible for sending out the grips is Anovo. If I'm honest, I'm not sure if a phone call to them would help, I think they'll just fob you off insisting that you speak to Nokia first.
You could try calling Nokia? Their phone number isn't instantly visible on this page: http://www.nokia.com/gb-en/support/contact/
But if you scroll down and enter your IMEI number it should give you a number to ring.
If you don't know how to find your IMEI number, it will be on the box and also will be shown if you enter *#06# into the phone's dialler.
aaad1
22 Aug 14#2736
guys, I still haven't received my Nokia 1020 grip yet, I totally forgot about it. I tried contacting the Nokia grip, the email but no one responds. Who do I contact directly? What's the name of the company that supported this offer? I would like to contact them directly
niceness
17 Aug 14#2735
Any recommendations on covers? What anti-virus are people using?
and select payment options then click on microsoft account
titchyyyyy
15 Aug 14#2733
Just to think if you were a premium QuidCo member, you'd be £135~ richer today.
titchyyyyy
15 Aug 14#2732
Just realised I'd been paid £280 from QuidCo for both my contracts, even though I declined both deliveries and paid nothing on the contract at all. Thanks o2!
aaad1
15 Aug 14#2731
never mind, I've found out when I added the code. Just to confirm, the code will expire after 3 months? so I added on 19/06/14 so that means it will expire on 19/09/14?
nige182
15 Aug 14#2730
I got an email at the start of the month to say the balance remaining expires on 1st September. You should get an email a month before expiry to remind you.
aaad1
15 Aug 14#2729
Guys, you know the 20 pounds free credit to be used in the windows phone store? Where can I check to see when it will expire. I read somewhere that it is only valid for 3 months once entered in. I can't remember when I entered it so can't work out when it will expire. I still haven't used it yet, most apps I use are free anyway.
johnieutah
13 Aug 14#2728
8.1 app suggestions chaps? Here's some of mine
Poki - great Pocket client (Poki 2 will be a universal app apparently)
Pako - nice little isometric "how long can you escape the cops" game
Fotmob - football scores
Sofascore - general sports scores
Soundicity - squeezebox remote
Joyjoy - really nice shoot em up
Plex - dlna client
MyTube- youtube client (universal app)
Nextgen Reader - Feedly client (universal app)
flam
12 Aug 14#2727
Finally my cashback has been confirmed!
Windows 8.1 is also availabe .... updating now, been going for some time now and still have not finished.
johnieutah
11 Aug 14#2726
Well well, a nice surprise. Just found £140 confirmed and available for payout. Wow, never thought that would happen.
My thanks to the OP and all for a great deal on a superb phone.
Looking forward to the next deal on the Lumia 1030 :smirk:
wyabcp
11 Aug 14#2725
mine was at October too... but they paid out in August
xboxsteve
11 Aug 14#2724
Cheers inicholson, I didn't know I had an option, only a fiver and I have had some good deals so I may as we'll stay premium.
johnieutah
11 Aug 14#2723
Nah mine is still stating Oct 12th. I bought mine on 5th May as well! Although I am not a premium Quidco member, maybe that is why?
Still expecting nothing here so anything is a bonus.
ArthurDent1
11 Aug 14#2722
If you pay £5 a year you're a premium member, basic membership is free.
praevalens
11 Aug 14#2721
Am i the only one with October?
04 Jun 14
O2 Mobiles
—
120.00
Tracked
04 Jun 14
Estimated payment
12 Oct 14
robxenotech
10 Aug 141#2720
Would like to announce that after 13 weeks of waiting my 141 quid of cashback was approved even though i cancelled the plan right away. Plus to top it off my free camera grip is arriving soon. Woohoo!
wyabcp
10 Aug 141#2719
got my quidco payout for £140 :smiley: and I even cancelled the first week when I got this phone, sold it on ebay along with the camera grip...
awesome :smile: thanks to the OP
xboxsteve
10 Aug 14#2718
Complained about not being paid and how long it was taking around a month ago but was told I will just have to wait. I don't think I am a premium member, just pay the annual £5 a year Or whatever it is they deduct.
Just checked and the date I bought it on was on the 13th
Purchase Retailer Amount (GBP) Earnings (GBP) Status Updated
13 May 2014 O2 Mobiles 0.00 140.00 Confirmed 05 Aug 2014
johnieutah
10 Aug 14#2717
Interesting. So looks like Quidco are starting to pay out. Did you have to hassle them for this? Are you a "premium" Quidco member?
xboxsteve
10 Aug 14#2716
Ordered 15th May on the highest contract. Quidco originally started at 150 but got reduced to 140, the date kept changing but was confirmed on the 5th August, just in the process of being transferred to my bank account. Didn't expect it especially as I cancelled the contract within the week so didn't pay a penny (only the phone cost) so an excellent result.
Thanks again OP.
jakus911
10 Aug 141#2715
cancelled the contract and o2 charged me the first month which i never got refunded.... and today quidco has been paid at £140!
niceness
9 Aug 14#2714
Thanks for letting us know about the update. I have just done it.
Does anybody have a cover they want to recommend? Also, do we need to install an antivirus on the phone? Any recommendations?
thedon
9 Aug 14#2713
Sorry, I wasn't trying to get into a debate as to whether people should or shouldn't use the dev preview. I just wanted to offer information to let anyone who isn't using Dev Preview know that the normal rollout had started on o2.
I don't think there's much risk of Dev Preview causing harm, just the small chance that an update might affect your OS or apps to the extent that you might have to re install an app, or worst case just use the recovery tool to recover the base OS.
wenttoabetterplace
8 Aug 141#2712
I have been using my 1020 for about 7 months now. I've never done a hard reset - and only had some slight issues when updating to 8.1 (which have now been resolved).
As for the warranty issue...I really don't think Nokia/Microsoft would lose a customer simply because they signed up for the Dev Preview programme. As an example, my friend dropped my old 620 down the toilet. Nokia Care Northampton replaced it FOC as a gesture of goodwill!!
Microsoft are desperate to gain market share (and starring to succeed) - so for me, the Dev Preview is a no brainer :smiley:
thedon
8 Aug 14#2711
I realise I could've stayed on the Dev preview, but I had some quirks on the phone - so felt I was better off reverting to the supported stock image. I work in IT, so appreciate the support waiver you enter when installing a beta product.
I've got Cortana again just by changing the region and language (as I did under the Dev preview) - but I'm definitely looking forward to the tile folders and IE11 when update 1 finally rolls out - just a question of whether to re-enroll in the Dev Preview or wait for the update 1 rollout (at which point the 1020 might've bio-degraded!)
wenttoabetterplace
8 Aug 14#2710
Dev Preview users are now running 8.1, Update 1....with tile folder support, Cortana and a better IE11 experience. It's a v.nice improvement over standard 8.1...
thedon
8 Aug 14#2709
Win 8.1 official update arrived on my 1020 around 7pm last night (with an o2 SIM card in) - ah the joy of all my tiles visible on the screen without scrolling, and swype keyboard again!
NB. I'd tried the Dev preview, then regressed to 8.0 stock image around a week ago - don't know if the Dev preview update is available yet.
stuartbaker80
6 Aug 14#2708
Cashback payable today - £57 profit and a free phone, after O2's mistake. Best deal ever!
Now if only the camera grip would appear - that's been lost in the post according to Nokia!
dman_15
5 Aug 14#2707
Got this from the grip people 5 days ago, I finally got my imei added 4 weeks after I bought the phone and now nearly 12 weeks later I still dont have a grip.
Dear Sir/Madam
Thank you for your email.
Apologies for the problems you have experienced, a free grip has been re-sent out for you.
Kind Regards
Tristan
Not going to hold my breath on this....
the porter
3 Aug 14#2706
Oh cheers fella
bengutt
3 Aug 141#2705
Mine took a little under a month and a half. After selecting the vouchers, I chose Amazon, You then have to wait a further 10 days.
I'm now at 14 days, but as I'm STILL waiting for my grip, I'm not too worried yet. Everything I've had with this deal has been late.....
cron7
3 Aug 14#2704
I know I'm a bit late to the party but is this deal still on?
The price seems to be the same online at £10 a month for the device. Cashback also doesn't mention anywhere that it is not valid for Lumia and surely the referrals will work anyway.
The camera looks quality so tempted by this if still on. Any ideas?
the porter
3 Aug 14#2703
How long does it take for the actual amazon referral codes to come through I picked mine on the 24th july
thedon
2 Aug 141#2702
Update posted yesterday from o2 about the 8.1 rollout (short version, best case scenario: it may start rolling late next week):
1st August Update
------------------------
Unfortunately many of the 8.1 updates had been slightly delayed in being pushed out to customers - this impacts all networks across all countries. It's important to understand that O2 have already approved all of the 8.1 updates which are sitting with Nokia - at this stage, there's little we can do to speed up the process as the last part of the equation is for the update to be released to customers.
On the other hand, it's also important to realise that Nokia have several hundred updates, all of which will differ from release to release. This spans across all network, all countries & all continents that Nokia operate in - it's a very important update for Nokia and their users so they want to get this right and ensure all updates go out as planned without any issues.
We have however met with Nokia and discussed this and we hope to have our updates streamlined and prioritised as much as possible. We currently hope to see updates begin rolling out again late next week but please bear the above in mind - unfortunately delays can happen, especially when the update is as big and widespread as 8.1.
VVM on 8.1 Devices (930, 630, 635)
We will shortly be approving a maintenance release for these devices which will be sent to Nokia to join our current queue of 8.1 updates awaiting being pushed out to customers. This update is only for enabling VVM - it won't include any other changes
Could some one explain what I would click on when in the o2 store. Do i go for the most expensive contract (£38 a month)
That would qualify for TCB £105
where are people getting £140 from?
Nayana
1 Aug 14#2700
PM'd you both, thanks.
yc001
1 Aug 14#2699
How did you do this, when I went on the TCB website and clicked the link to o2, I get a message to say that the Nokia Lumia 1020 is not eligible.
Did you get this?
Pspvita
1 Aug 14#2698
Yes I have a sealed one
play21er
31 Jul 14#2697
I still have mine. how much? sold the phone to cex a while ago..
Nayana
31 Jul 14#2696
Anyone willing to sell their Nokia Grip ?
thanks.
ArthurDent1
31 Jul 14#2695
Can somebody remind me what the expiry date for the Microsoft credit is - I have about £10 left and don't wanna lose it.
alxdenisov
30 Jul 14#2694
I see that referral has to be a clickthru of a link sent to your email... how did you get quidco clickthru then please?
bengutt
28 Jul 14#2693
Still waiting here too, I got my confirmation on the 10th June.
I've chased them up a couple of times and "They are looking into it"....
Chriseybaby
28 Jul 14#2692
Im still waiting too
xboxsteve
27 Jul 14#2691
I'm still waiting dman
dman_15
27 Jul 14#2690
anyone else still waiting for a grip?
I got confirmation email 7 weeks ago
the porter
26 Jul 14#2689
I bought 2 but got paid out for three lol
wenttoabetterplace
26 Jul 14#2688
How many phones did you buy?
I bought 4x 1020's. I got the following;
1 x £147 TCB payment
1 x £140 Quidco payment
4 x £40 referral vouchers for 2x self-referrals*
One random £40 Quidco payment for a 1020 that I ordered and cancelled before I even received the phone :smiley:
4 x camera grips
4 x £20 store vouchers (of which I only managed to spend about £25 because there was nothing i wanted to buy/rent :smiley:!!)
All in all, a stonking deal!
*I still have NO idea why people didn't self-refer. I got shot down for it earlier by some guy whose cage was rattled because he was losing his referral fees. He seemed to think that he was doing people a favour - when in fact, he was just nicking £40!!
the porter
26 Jul 14#2687
I reffered myself I got 4 emails all for £40 each ;)and 1 quidco payment £140 and 2 tcb. £147 and £120 and 2 camera grips
metoyou123
26 Jul 14#2686
so u get referral and quidco?
and also how 80 quid, i thought it was 40 quid for refferring
thedon
24 Jul 14#2685
I think you're right to say Microsoft will resolve the problem (rolling out consumer 8.1 upgrade to folks running the dev preview) but at&t customers with dev preview aren't getting the proper 8.1 release at the moment unless they restore back to 8.0
Update - whilst it was easy to downgrade to 8.0 with the Nokia recovery tool, reinstalling and re-entering all my account credentials / preferences / rss feeds / podcast links etc in the different apps was really tedious - so I don't recommend doing it. I'd just wait to see if Microsoft can fix the update from Dev Preview before o2 start rolling out the normal 8.1 update.
Going back to 8.0 has been a bit of a shock - in reality I only really miss the swipe keyboard and having more tiles on the homescreen. But the big win seems to be battery life - I've always had decent battery life with my 1020, but now with 8.0 I can get to 8pm at night with normal daily usage (taken off charge at 7.30am) and still have 70-80% battery left. Either the battery tool under 8.0 isn't properly calibrated or something in the Dev Preview was using a lot more battery than I was aware of?
the porter
24 Jul 14#2684
Lol and. My other referral has come in to so another £80
nige182
24 Jul 141#2683
Funny, both my debranded 1020s have had zero issues. No restarts and no issues with Wi-Fi. From what I have seen of the current rollout of updates, debranding doesn't seem to mean faster updates though, so only worth it if you really want to get rid of the o2 logo.
wenttoabetterplace
24 Jul 141#2682
Not worth it...
I debranded my mum's 1020 - it began restarting randomly and the Wi-Fi module would become unavailable. Subsequent MS updates have improved things....but my stock 1020 with O2 branding works better.
ArthurDent1
24 Jul 14#2681
Successfully installed 8.1 and all seems well. Has anybody successfully debranded the phone; if so how did you do it and have you had any problems since?
the porter
24 Jul 14#2680
This deal gets better and better after everything else I hAve just had 2 emails from o2 with either £40 Amazon or m&s for refer a friend I didn't think I would get that as well
wenttoabetterplace
21 Jul 14#2679
Yes. It will officially roll out to all Windows Phone 8 devices. O2 have already given the green light for the O2 925 variant (which now has Cyan+8.1 officially released to all UK 02 Lumia 925's).
There is absolutely no reason to wait though. Just sign up for free for the Developer Preview. I have been using it for months. My 1020 is rock solid, reliable....and also gets lots of incremental updates which keep improving it further. Cyan will just complete the package --- but if I never received Cyan, I would still be extremely happy with the way 8.1 performs on my 1020.
Just sign up for a free App Studio developer account, then download the 'Preview for Developers' app. Sign in to the app, tick to confirm you accept the terms....then head to phone update. You will have 8.1 downloaded and installed within an hour! It is exactly the same OS version as you would have received if you waited for the Cyan+8.1 update....
Chriseybaby
21 Jul 14#2678
Will 8.1 officially be released for the 1020?
wenttoabetterplace
18 Jul 14#2677
There was no need for you to roll back! The bitlocker issue will be resolved by Microsoft...
Sounds like a really tedious process too.
iainmann
18 Jul 14#2676
I understood there's no need to do the roll-back unless you're on corporate bitlocker.
Firstly rest assured the regression went fine, and was relatively quick. Secondly I'm not convinced you'll need to do it - Microsoft are apparently working on a fix, and the underlying problem only affected corporate Lumia's running bitlocker. Nonetheless they seem to have halted the rollout to Dev preview devices altogether whilst they investigate.
1. the whole process took around 3.5 hrs (inc checking the phone, downloading the Nokia tool, and downloading the 1020 image - this was the slowest part as I only have a 2mb broadband, so this took an hour and a half on it's own)
2. the sms / settings / photo and video backup built into the phone doesn't work as you'd expect. Back up your documents / music / photos and video's somewhere you can find them manually - ideally a PC rather than onedrive for speed reasons. I made sure my phone system backups were upto date as well as making local copies. Then found that the backup doesn't restore to a rebuilt phone (or if you were to upgrade / replace your Windows phone with another Windows phone) it seems only to restore to the same phone with the same software build. This said my old SMS messages reappeared a day later, but not the photos, videos or music.
3. don't be too precious about remembering how you had your home screen - until 8.1 rolls out to consumers (that should be very soon) you can't hope to put it back as it was because Win 8.0 only allows two large tiles or 4 smaller ones in a row.
4. Reinstalling apps after your phone has been restored to 8.0 is tedious! Navigating direct to the App Store looked as if all my purchase history had been wiped out - apps I knew I'd paid for under the same Microsoft account were showing with a purchase price. However going to the app store via a desktop browser, showed my full purchase history, and allowed me to select all the apps I wanted to reinstall and "push" them down to the phone.
Equally re-entering your credentials for each and every app is painful.
5. Map downloads for the Here apps need to be downloaded again - as they're around 450MB each you might want to make sure you're on WiFi and have a well charged battery.
6. It probably seems obvious to everyone else, but as well as re-entering all your WiFi networks, you also have to reset your Bluetooth connections, I only realised this as I got in the car to go to work and tried to answer a call through the hands free thing.
I really liked 8.1, going back to 8.0 is a royal pain in the @rse :-(
wenttoabetterplace
17 Jul 14#2674
That's why I'll always go with Nokia -- I have memories from the last decade or so that simply would not have been captured in anywhere near the same clarity using a different device. A xenon flash also makes all the difference - and AFAIK, Nokia are the only company to sell smartphones with xenon flashes built in.
The OPO does look good aside from the camera.
AbandonedTrolley
17 Jul 14#2673
Sadly not all three are spoken for, with two going to people on the forums and one to a family member. Certainly a great phone, although I do miss the 1020s camera :disappointed:
Matt-C
17 Jul 14#2672
Good tip, I used the same tactic successfully a couple of months ago
wenttoabetterplace
17 Jul 14#2671
With a good tripod, this phone quite ably competed with my old Sony NEX 5N in a huge range of situations. RAW image capture has also been really helpful in getting more dynamic range from the sensor (and thus improving photos that are taken in challenging light situations).
It of course has its short falls....shot to shot speed being the most notable one (but also lens flare and a lack of UV coating on the lens meaning some shots can become hazy). However, I think it says a lot that I am comfortable using this as my only photographic device. It is that good :smiley:
Cheers again to the OP for helping to get such devices into our hands for next to nothing!
2x cashbacks paid, 2x friend referrals paid, 4x camera grips received. 2x family members happy, 1 other sold for profit - and one for me :smiley:
the porter
17 Jul 141#2670
I cancelled as soon as I received them always do and will do the same with the 930 deal and just hope they pay out
xboxsteve
17 Jul 14#2669
My hobby is photography and this phone (which I got for the partner) is very very good. If course I am not talking professionally, just personally
xboxsteve
17 Jul 14#2668
You lucky so and so, when did you cancel the contract.... I got mine around the same time as you and cancelled within 7 days.
wenttoabetterplace
17 Jul 142#2667
Love you too
For those still unsure about the 1020's photographic prowess, here's some photos I took whilst cycle touring in Scotland last week. I love this phone :smiley:
the porter
17 Jul 14#2666
Happy days for everybody then
All my 3 now paid out
£140
£120
£147
Chriseybaby
17 Jul 14#2665
I love you!
Cashback has no been confirmed!
wenttoabetterplace
17 Jul 141#2664
Please wait for a site operator to respond.
Hi there, you are now chatting with Natalie.
Natalie: Hi Laurence
Natalie: I'll just take a look into this for you.
Laurence: Hi Natalie. Yes, I spoke with one of your operators just over a month ago as I was disappointed with the payment speed of one of my O2 contracts. The estimated payment date for that cashback claim has now shifted from the 7th July to the 19th September!!
Laurence: This despite a previous contract paying out (as expected) within one month (17th April - 17th May).
Natalie: I'm just checking this for you nowe
Laurence: What is most galling is that I had the choice to go with either TCB or Quidco. Topcashback have paid out on my mum's contract (more than 3 weeks ago!). Yet sticking with Quidco - whom I thought were better - has just resulted in constantly shifting goal posts!
Natalie: In this case, although we haven't yet received payment from the retailer I can arrange for this payment to be made to you from Quidco, so you don't have to wait any longer.
Natalie: This will show as 'confirmed' in your account within the next hour or so.
Natalie: Is there anything else I can help you with today?
Laurence: Oh right. That was unexpectedly helpful of you :smiley:. I guess my Quidco issues have been resolved in one swoop!
Laurence: Thank you Natalie. That's all I needed help with
Natalie: You're welcome, I hope you have a nice day
SamSungTab
17 Jul 14#2663
Got any invites for OPO? :0)
Chriseybaby
17 Jul 141#2662
They told me they still couldn't prepay it but could see that I took mine out before the problems began (apparently).
I'll try again next week.
the porter
16 Jul 141#2661
They told me the same last week but this week different story so keep trying I got £145 and it's now payable
Chriseybaby
16 Jul 14#2660
How did you manage that, the person I spoke to said they couldn't prepay.
the porter
16 Jul 14#2659
Spoke to quidco who have now agreed to pay my £140 and chase it up of 02 happy days
AbandonedTrolley
14 Jul 14#2658
Cashback paid today £140 but not going to argue over the £10 difference.
So paid out two months rental £240 + £56 in total =£296 sold phone for £310, camera grip for £32 and now got this cashback, so total of £186 profit on it and now an owner of the new Oneplus One android phone.
the porter
11 Jul 142#2657
Maybe give it to tcb for defamation of character :wink:
bigpappa
11 Jul 14#2656
I have £40 credit - but what can I spend it on? I don't use my Xbox so getting Live sub would be pointless. Any ideas?
bigpappa
11 Jul 14#2655
Moral of story is o2 will not be doing these type of refresh cashback deals again and if they do it will be with 6 months validation.
misterleoni
11 Jul 14#2654
I wouldn't count on receiving it. The message Quidco sent me was clearly cut-and-pasted so they must be investigating claims and their validity. Quite funny that people were slating TCB and saying they'll never use them again, yet they're the ones who seem to be paying out all of a sudden :smiley: not too bothered as if I'd had to wait till September with the contract running I'd have ended up paying out £140 to O2 anyway.
emJayO
11 Jul 14#2653
I just paid off two of the contracts on this after Quidco finally confirmed cashback.
Overall cost with O2 was £594 and after selling the handsets and getting Quidco, i've made a profit of £166! Happy days :smile:
Mines followed the exact same path as yours but is still stitting at 19th September. Did you cancel the contract?
thedon
11 Jul 141#2649
No, it jumped about from June to July then to September, crept forwards from around 24/9 to 19/9. Suddenly got paid (status "completed") yesterday, but I didn't notice the estimated date change from 19/9.
Hope yours pays out soon too.
the porter
10 Jul 14#2648
did your cashback date go out to sept or was it always marked for payment today
dman_15
10 Jul 14#2647
Same!
bought on the 12th May too, now all i need is my bloody grip!
thedon
10 Jul 14#2646
I don't want to speak too soon, but it looks like my Quidco was just paid! (purchase date - 12th May to save anyone asking!)
Woohoo - thank you OP / o2 / Quidco
robot1000
9 Jul 14#2645
Cheers O2.
Paid £240 for mobile phone and cancelled contract within 7 days so I didn't pay for any airtime. Cashback got paid today for £165.37, which means I got the phone for £74.63! :smile:
thedon
9 Jul 14#2644
My Quidco jumped from June to July, stayed at 3rd July until 3rd July, then jumped to late September.
Its slowly edging forwards, now at 19 Sept, but I don't trust O2 or Quidco to honour the deal. Very disappointed with both companies.
sc03tye
9 Jul 14#2643
Un-friken-believable! the day I decide to move to O2 to endure a few months to ensure I get the cashback... topcashback becomes payable! hahaha - decisions!
the porter
9 Jul 14#2642
Still sept 19th for my quidco
ah_heng
9 Jul 14#2641
Dam.. My quidco estimated payout date has shifted to November!??!!!
johnieutah
9 Jul 14#2640
So it now looks like TCB is paying out and Quidco is not... great!
Matt-C
9 Jul 14#2639
TCB just became payable for me too £165.37 :smiley:
the porter
9 Jul 14#2638
Claims now put in as wrong amounts but I can wait
the porter
9 Jul 14#2637
Lol £147 as well now payable for me so that's £267 paid from tcb contracts paid of same day £240 each
Pspvita
9 Jul 14#2636
Why expired phone still avaliable?
liamo
9 Jul 14#2635
Result, my TCB has gone to payable this morning also for £151.50 :sunglasses: (£150 plus £1.50 bonus).
I ordered on the 6th May on the £28/month airtime contract and £10/month phone contract, and then cancelled on the 28th May paying of the phone balance and cancelling the airtime contract (and didn't need to give 1 months notice, they cancelled it on the day i rang), so only paid less than £20 airtime for around 20 days use, and then £240 for the phone, so less than £260 in total.
Also got the free camera grip, £20 credit and free games.
I wasn't expecting this cashback at all, as i cancelled the contract, and after all the bad comments here about buying via TCB.
This turned out to be a stonking deal, thanks op.
stuartbaker80
9 Jul 14#2634
My TCB has just moved to confirmed, if it goes payable at £153 then I've made £57 from this deal and got a top phone! (Still waiting for my grip though :disappointed: )
Thanks OP!
flam
9 Jul 141#2633
My TCB just been paid! Not £150.00 but £147.00.
My contract was cancelled.
mkh93
9 Jul 14#2632
This was expected.
misterleoni
8 Jul 14#2631
you did well there as you ordered after me. I've just been told Quidco are delaying all cashback as people have been receiving cashback after cancelling.
" Natalie: I'm sorry to hear that you are still waiting for your O2 cashback to be confirmed. Payments for O2 have unfortunately been affected by a high amount of fraudulent activity, whereby customers have been signing up for contracts, cancelling the contract, and then still receiving the cashback. This misuse of the cashback service has now caused delays in payments due to extra checks and procedures having to be introduced, it is regrettably a case of the small minority spoiling it for the majority of honest, genuine customers. We are pushing for any delayed sales to be updated accordingly within the next two weeks, whilst we work with O2 on a long term solution to the problem"
andymck
7 Jul 14#2630
Same. Validated 3rd June, rang them last tuesday (28 days) and told they have been posted and to wait a few days. Waiting til tomorrow and be ringing them back!!!!!!!
Have to say though, they do not respond to emails.
ah_heng
7 Jul 14#2629
Mine came within a week! Check with them. Something is not right. Mine is a Black colour grip.
Pspvita
7 Jul 14#2628
I have one if anyone wants it make me a offer best offer gets it.
flam
7 Jul 14#2627
Validated 3rd June still no grip.
I have given up hope.
dontasciime
7 Jul 14#2626
27 days is along time to get a grip.
bengutt
7 Jul 14#2625
Is anyone else still waiting for their grip 27 days after the claim has been validated?
price=value
7 Jul 14#2624
The phone may still be available to order. However reading through the posts (I may be wrong to assume this) indicates the cash back from TopCashBack and Quidco may only become payable if airtime contracts do not get cancelled immediately.
nige182
6 Jul 14#2623
I just clicked the link and there appears to be stock, it is still showing £240 handset cost, so yes it is still working.
10gbptest
6 Jul 14#2622
is this deal still working?
10gbptest
6 Jul 14#2621
is this deal still working ?
ah_heng
5 Jul 14#2620
Yes.
alxdenisov
5 Jul 14#2619
Is the camera worth the hype?
JulioM
5 Jul 14#2618
Make sure you cancel any direct debits.
the porter
5 Jul 14#2617
O2 just refunded me £27 I forgot all about it
mkh93
5 Jul 14#2616
but this will be refunded eventually
Neostar
5 Jul 14#2615
Until O2 charge you termination fees
EngineRom
4 Jul 14#2614
Just received £280 from quidco for 2 contracts £140 each original order was 14 May. Cancelled with O2 contract with O2 yesterday without any hastle. Credit to O2 they were very polite and understanding. Thanks, Martin
the porter
4 Jul 14#2613
Mine still says £147 in the cashback even though they have sent me £120
stuartbaker80
4 Jul 14#2612
I ordered two weeks later, probably still need to wait a bit longer!
the porter
4 Jul 14#2611
27th April
stuartbaker80
4 Jul 14#2610
Still pending here - when did you order?
the porter
4 Jul 14#2609
guys check your tcb accounts i have £120 payable from o2 should be £157 though
I paid £246 for this phone and cancelled the contract the day after I received it. A month later, O2 took a further £246 out of my account as well as taking a direct debit from my account of £13. I have rang up twice about getting my money back, the first time I told that I would have a refund in my account within 3 working days. Two weeks later and the money still has not appeared.
I called again tonight and was told by a very arrogant girl that my request for a refund had been rejected, and that I wouldn't get the money back without returning the phone.
the porter
3 Jul 14#2604
Same here bumped to September glad I cancelled the day I received it so still in profit on the sale of the handset and emailed quidco as not good enough no point paying the £5 fee for faster payments lol
johnieutah
3 Jul 14#2603
Mine's been bumped another 12 weeks till 16th Oct! Glad I cancelled after just one month now. No chance of this being paid out IMO...chalk this one up as experience, but still very happy with the 1020 with all the extras for 280quid.
gsusx
3 Jul 14#2602
just gonna cancel my contract and take it on the chin .... never getting stung like this again tho ... f*ck that
jiggerjay
3 Jul 14#2601
Just went through live chat on Quidco, they seem to be saying it's 02's fault. I guess the only thing I can think of, is perhaps with so many people taking this up, they want to verify who still has a contract and who doesn't? I.e. to not pay those who diddled the system?
Please wait for a site operator to respond.
Hi there, you are now chatting with H.
Jamie: Hi there
H: Hi Jamie
Jamie H: I was suppose to have some cashback today from 02 mobile (still tracking at the wrong price) and it's been delayed until late september, why is this?
H: We are currently pursuing the retailer to find out when payment can be expected as we had hoped for a resolution by now
H: Please be assured that as long as you've met the terms and conditions for this purchase you will be receiving this cashback
Heather: As soon as we know more we will update you and once the retailer confirms the cashback this can be paid over to you
Jamie: Awesome sauce, the time frame doesn't really bother me too much, I still have the phone/contract. I just didn't want this to get buried!
H: No, don't worry, we're working on it :smiley:
Jamie H: Thank you.
Chriseybaby
3 Jul 14#2600
Same here, just spoken to someone on the live chat but that didn't make much difference. Oh well
Johnathan123123
3 Jul 14#2599
Anyone have a screenshot of the quidco page, from May? (7/8th of May ideally). Quidco are starting to be annoying, saying that the cashback was £80 back then, not the 140/150 I expected...
gsusx
3 Jul 14#2598
My quidco put back to the 25th SEPT !!!!!
this is bullsh1t
thedon
3 Jul 14#2597
Hmm - disappointing - Quidco / O2 haven't paid up today as they'd promised. Seem to be just as **** as TCB.
Not much point paying £5 for Quidco Premium as far as I can tell :-(
titchyyyyy
3 Jul 14#2596
Well, I mean, if you're not using it, you could always either use it your self (If you don't have a contract your self) or give it to a family member/friend who may even offer you money for it.
I've got two contracts, one for £33 (My main one) and one for £28 (HTC One m8 deal) which a family friend is paying me £15 a month for it.
sc03tye
2 Jul 14#2595
Not using the air time nope... Might start! Lol
titchyyyyy
2 Jul 14#2594
I'm guessing you didn't use the air time then? I hope you get the payment.
sc03tye
2 Jul 14#2593
Expecting £157 cashback from Topcashback, estimated 13 weeks from 5th May. If I cancel now, I'm out of pocket around £60... if I leave it till the 13 weeks are up, I'm potentially either £90-£120 out of pocket... OR.... I get the £157 cashback after the wait and am neither out of pocket or in much profit...
Reckon I'll wait...
titchyyyyy
2 Jul 14#2592
How many days early did you get your payment? I will most likely have to go through live chat to get mine tomorrow!
titchyyyyy
2 Jul 14#2591
12 May 14
O2 Mobiles
— 140.00 Tracked 23 May 14 Guaranteed payment 03 Jul 14
12 May 14
O2 Mobiles
— 140.00 Tracked 23 May 14 Guaranteed payment 03 Jul 14
Yup!
titchyyyyy
2 Jul 14#2590
For many of us who went for Quidco, ours payout tomorrow! Finally!
mkh93
2 Jul 14#2589
I don't see any. only refurbs.
Pspvita
2 Jul 14#2588
Well nokia 1020 black still available.
thedon
2 Jul 14#2587
Anyone seeing more calls go straight to voicemail since 4G?
4G arrived around 2 weeks ago where I live and since then I reckon at least a third of incoming calls don't even ring, I just get a missed call alert seconds later. I've forced it to stay on 3G to see if it makes any difference.
AbandonedTrolley
2 Jul 14#2586
I've been in contact with Quidco and they have said they were working to a 7 week payout, they have already said that if o2 have not paid by then that they will make the payout themselves.
sc03tye
2 Jul 14#2585
Why do you think that? my topcashback shows estimated 13wks... not sure if thats since it was tracked, or still... and then I saw that notice I posted above about 6 month validation??
Pspvita
2 Jul 14#2584
£24.99 delivered sealed camera grip.
AbandonedTrolley
2 Jul 14#2583
My Quidco should clear tomorrow at which point I'll pay off the contract. Decided I will be selling the phone as I've since received my invite and ordered the OnePlus One :smiley:
sc03tye
1 Jul 14#2582
Ah... Topcashback O2 terms... "All PAYM orders and Tablets are subject to a 6 month validation process"
Crap.
nige182
1 Jul 14#2581
£29.97 and you got a deal, lol.
Just kidding, I have one, can't decide whether to keep the grip or not, the phone I am definitely keeping though :smiley:
wenttoabetterplace
1 Jul 14#2580
Bidding war!
£29.98, haha :smiley:
Pspvita
1 Jul 14#2579
I will do it for £29.99 lol
wenttoabetterplace
1 Jul 14#2578
£30 delivered if you're interested. Includes the Nokia letter for warranty purposes etc. Unopened box - payment via Paypal gift (or standard paypal if you want to pick up the fees) OR you can collect in person :smiley: (Northamptonshire)
Pspvita
30 Jun 14#2577
Not sure what they going for any ideas?
Th3 Ripper
30 Jun 14#2576
How much are you asking for it?
wenttoabetterplace
30 Jun 14#2575
Definitely not covered by the warranty...
Have a look at screen repair prices on Ebay, then call up your local Nokia Care Point and say you would prefer to have the repair done by them. They tend to price match Ebay prices as long as the Ebay offer is for a Care Point approved repair.
& when you get your replacement, either make sure you attach a lanyard to the phone - or better still, use a case.
Pspvita
30 Jun 14#2574
Don't cover the screen.
aqs123
30 Jun 14#2573
Just dropped my 1020 and cracked the screen, wondering if it's covered by warranty, and if so what is the process?
Misprice?! :-( missed that, a G3 would've been the perfect next phone... How much did you get it for, out of curiosity? I might get an HTC M8 or G3...
Pspvita
30 Jun 14#2570
I got the lg g3 deal on here misprice.
messiahcomplex8
30 Jun 141#2569
Now that is an epic bargain..!
messiahcomplex8
30 Jun 14#2568
What made you sell it, and what did you get instead?
Pspvita
30 Jun 14#2567
Nokia camera grip going here still sealed I have sold my phone and takers.
guygreenwood
30 Jun 141#2566
You lucky budgie :-)
stuartbaker80
30 Jun 141#2565
Yes £30 to settle the phone plan :smiley:
messiahcomplex8
29 Jun 141#2564
I've got the one with the leather cover bit on the front, must say its probably one of the best cases I've used on any smartphone
messiahcomplex8
29 Jun 14#2563
How does that final payment workout? As in they are only charging you £30 for the 'phone plan' bit?
Must say I was very surprised when my grip arrived! adds a bit of value I suppose!
stuartbaker80
29 Jun 14#2562
I gave up waiting for TCB and cancelled after a month, however I did it via on-line chat and they messed up during the conversation and said the handset termination was only £30. After several more on-line chats and emails they've agreed to honour the £30 final payment to end the handset contract - if TCB does ever pay O2 will have paid me £100 to have the phone!
ah_heng
28 Jun 14#2561
I've got this case which also come with a screen protector. It's surprisingly good :wink:
I remember some chat on here about screen protectors and how some are a good fit, but others aren't. I can't find the posts now. Which screen protectors are good again?
Not being able to find comments easily is one of the few downsides of this site. Otherwise it is great!
usenetz
28 Jun 14#2557
Depending on your size of letterbox it may fit - no signature required. :smirk:
imhappy
28 Jun 14#2556
Ordered my grip but won't be at home to sign for it. Anyone knows if the delivery guys will take it back or leave it around the house ?
ah_heng
27 Jun 14#2555
Yay... I've got my Grip within a week! Impressive.... Quidco tracked but payment date estimated to September! hmmm.....
kingkhan9
27 Jun 14#2554
Definitely u r the luckiest mate...I ordered same time...but no sign of TCB
buzz2007
27 Jun 14#2553
O2 order confirmation on 28 April, phone arrived the next day. The TCB was payable on 11 May, might even have been available sooner as I hadn't checked my TCB account for a couple of days.
Going by other experiences, looks like I got lucky with a quick payout.
Pspvita
25 Jun 14#2552
One
messiahcomplex8
25 Jun 14#2551
how many of these did you buy :P
bigpappa
25 Jun 14#2550
It's FUCashback not Top CashBack.
They won't pay out and they don't care.
kingkhan9
25 Jun 14#2549
Congrats mate. When did you purchase this contract exactly. For some of us who purchased in April we still did not get TCB paid :disappointed:
Pspvita
25 Jun 14#2548
Anyone want a new grip black reasonable price?
ah_heng
25 Jun 14#2547
Cool! At least you got an email :wink: I was acyually waiting for the invite until I found this 1020 thread.
Although I don't quite "settled" with the Apps they got in Windows phone, I have to say I am pretty happy with the size of the phone and of course the picture quality. Not sure if I would ever use a 5.5 inch phone (used to have a note 2) but would start to look for a very high specs 5 inch phone in the near future.
AbandonedTrolley
25 Jun 14#2546
Ha thanks, still awaiting them to apply the invite to my forum account at the moment. Email said towards the end of the month.
ah_heng
25 Jun 14#2545
I was about to get bored until I read the OnePlus invite!! :P Congrats!
Fleabum
24 Jun 14#2544
Your still under the assumption they will honor the cashback if you carry on paying, if they do I can see the cashback date changing to 6 months from purchase date, so is your 7 months at £28 a month (because you pay the 1st month up front, so after 6 months time-scale its actually 7 charges) such a good deal then?
I hope people get the cashback when promised, but this does stink of bait and switch tactics that has been used for centuries. Only difference is, using cashback for bait and switch is perfectly legal. :wink:
Regards
Flea
AbandonedTrolley
24 Jun 14#2543
I've another week to wait till I will cancel, I'd rather see that £140-150 in my account before cancelling the contract. My luck if I cancelled beforehand they would stop the cashback. So it will mean I've paid two lots of £28 over what I could have done. But still that means I have gotten the Nokia 1020, 2 x Camera Grips, £20 of Windows Credit and the games all for £158 I'm happy with that for a deal. Also have now received an invite to purchase the OnePlus One as well, which I might just flip for a profit.
guygreenwood
24 Jun 14#2542
Same story for me. Just been on the phone to them again - turns out the £550 debit on my account has disappeared and I now have a £27.17 credit due.
You have to ask for this back otherwise they will just hold onto it.
Still tracking £140 on Quidco and my fingers are still firmly crossed.
thedon
24 Jun 14#2541
I've had problems getting hold of o2 the last few days, so followed the telephone queuing systems suggestion to text the word Chat, to webchat with an advisor. I thought the result was a funny summary of o2 and Windows Phone (despite how much I like my 1020 - the incompatibilities are at times frustrating):
sumomoggy
23 Jun 14#2540
Anyone had any issues with their 1020 not powering on? It was working last night, but now since this morning wont boot up.
It did boot to the Nokia logo but didn't get any further, but now wont boot at all. Left charger in for hours too...
HarryB
23 Jun 14#2539
I've been told it will be sorted within 3-5 days (I already cancelled my direct debit ages ago so I definitely wasnt paying a penny)
I was told it was a termination fee but explained that they were simply wrong and I owed nothing. Took about 5-10 mins.. as long as they clear it as asked, but I'm very disappointed with them as they cocked up already and put my payment for the phone (240 quid) into the talkplan and took an age to fix it, and were generally unreliable!
HarryB
23 Jun 14#2538
I'm glad I've noticed your post - I specifically made it clear I was closing down the whole account so why this can now elevate to 511 overdue charge I don't know. Really don't appreciate a little scandal like this when I'm applying for a mortgage - could completely ruin me!
nige182
23 Jun 14#2537
Mine worked on the site, didn't need to email, it failed first time when the promotion first started, but worked a few days later. Mine was also bought late April.
messiahcomplex8
23 Jun 14#2536
Oh I see.... Hmmm. Will submit and see then. Get the feeling I probably won't be so lucky..!
I put 1st May as purchase date, but got a message that the IMEI was invalid. Emailed Nokia (address is at bottom of page on the link), someone on the thread suggested doing this. Got a reply saying they were still updating the IMEI records and to try again in a few days. When I tried again, it still said IMEI invalid, so just left it at that. This was around mid-May, then the grip arrived today, totally unexpected, but a nice surprise :smiley:
Be quick and submit the form, the promotion ends 30 June!
messiahcomplex8
23 Jun 14#2534
who did u email in Nokia? I'd quite like the grip too
bigpappa
23 Jun 14#2533
I am thinking of cancelling the contract selling the phone and be done with this and put it down to you live you learn and end my TCB account.
TCB are criminals as they still have not updated their website.
Fleabum
23 Jun 14#2532
Quidco still showing 03/07/14. Got camera grip on Friday, shortly followed by an email bill demanding over £500 for a cancelled contract. Ummm, here we go.
Just spoke to them over live chat, told them they were wrong, 1st operator I spoke said no, actually I was wrong and they were right... yeah right.... she had zero clue about charges so I ended up requesting a supervisor when she started getting shirty. Its funny how when on live chat, you always get a supervisor as the proof of a request is in black and white, unlike phone where they just say one isn't available.
Then I had to put my teacher hat on and go through a simple mathematics lesson with him and explain how charges immune from VAT, should not be factored in when working out how much to refund after VAT. They were basically trying to make the account zero balance, even though I paid for a full month up front that I had not used. He agreed once I took him through every single step of the mathematical calculation and said it would be credited back to my account. /facepalm
In the end, I cancelled the direct debit. And my account is now showing £18 squid in credit, which was about right for the first month paid up front minus the part month usage.
Lets see if I get one of these debt collector issues as the direct debit is meant to be coming out in the next two days (or not as its cancelled).
Good luck all on your cash back, camera grips and lack of debt collection agency's.
Regards
Flea
the porter
23 Jun 14#2531
Quidco still says 3rd July for me tcb 13 weeks
misterleoni
23 Jun 14#2530
Quidco are the same. It's nothing to do with the cashback company: they're at the mercy of O2; and who can blame O2 for pushing back payments when so many people were taking this deal out and cancelling? My cashback moved from two weeks to three months...via Quidco...so hardly any better in that camp.
ah_heng
23 Jun 14#2529
I've set it up with Cortana. then I've replace the sim card and it somehow auto detect the region and the phone reverts back to UK version which is without Cortana :disappointed:
Anyhow, I'm reverting it back to WP8 (Black) because the wifi issue is driving me crazy. Will wait for the official CYan update in a month's time (hopefully).
guygreenwood
23 Jun 14#2528
Have you got your region set to US so you can get Cortana ?? That makes the store not work properly.
I've turned Cortana off for now.
wenttoabetterplace
23 Jun 14#2527
You got lucky. TCB seem to have changed their policies now - so those of us who ordered just a day or two after you are now expecting to wait 6 month for cashback.
Needless to say, I'll be sticking with Quidco!
buzz2007
23 Jun 14#2526
Received the free camera grip today, even though I got my 1020 at end of April, before the promo period started, but an email to Nokia has paid off.
Deal couldn't have gone better for me, with the camera grip, £54 voucher/apps, £157 TCB paid within 2 weeks and only £10 charge for 7 days on contract, factor all of that in and the phone cost nothing.
You're a star OP! :smiley:
dontasciime
23 Jun 14#2525
You've been lucky. It will often fail to work. Often fail to send app to phone but does anyway and often fail fully (location is on)
Chrome / IE11 / FF & Maxthon
aaad1
23 Jun 14#2524
Works for me as well, never had any problems either. try refreshing your page, if that doesn't work, try a different browser, etc.
Looks like it's been designed by someone on work experience and none of the links seem to work - ever.
"Apps+Games results
Unfortunately, we can't get search results at the moment. Try again later. all apps all games collections"
and
"Try again later
Something happened, and we can't get to the page you want at the moment. Try again in a little while. "
wenttoabetterplace
21 Jun 141#2521
Don't expect a TCB payout this side of the first 6 months...
Quidco are the way to go for all future cashback deals
There was talk of a July release on WPCentral for the first tranche of older phones (1520/1020/925). So with a bit of luck, we'll have Cyan next month.
ah_heng
21 Jun 14#2520
Nope. Reset the phone and still having the same wifi problem. Luckily dlna working well. Just accessing internet is really slow.
When will they release Cyan?
I might stick with 8.1 since I've unlimited internet with 3.
bigpappa
21 Jun 14#2519
TCB still not paid out. Complete joke of a company along with o2.
bengutt
21 Jun 14#2518
This has since been answered, however I have found I still get the error. I've reinstalled from scratch and upgraded again to 8.1, reset, and the problem still occurs. I'm back to 8.0 for now on this black one. It's for my wife to use so she probably won't notice the difference.
Interestingly I do not get this problem on my yellow one I purchased back in Jan.
ah_heng
21 Jun 14#2517
Thanks all. I will try doing that later. Btw, today is the longest day of the year :smiley:
wenttoabetterplace
21 Jun 141#2516
Yes, whatever you do, don't debrand the phone! I set my mum's phone up as a debranded one....the wifi always cuts out. Fortunately, she just uses it as a fancy camera and Whatsapp tool - so doesn't even notice the wifi has disconnected. It would really annoy me though!
I am waiting on the Cyan update to resolve that issue. If it doesn't, I'll be reverting the phone back to the O2 firmware (what a hassle!)
& yes, I did just mean reset :smiley:
preecey
21 Jun 14#2515
He means 'reset' really.
Go to Settings, then scroll down and tap 'about' then tap 'reset your phone'.
I still have mine branded with the O2 startup screen. I'd love it to be unbranded, but having read the horror stories here of the unbranded firmware being quite buggy, I think I'll leave it as it is.
Neostar
21 Jun 14#2514
Finally got my camera grip today :smiley:
Now just need to wait for quidco to pay up then cancel contract
ah_heng
21 Jun 14#2513
Oh... How do we do "reinstallation"?? It's still under O2 screen. Thanks :smiley:
wenttoabetterplace
21 Jun 14#2512
If memory serves, set your system date to the year 2120 or something. This fools the app into thinking that its licence has expired. Then go into Glance and it'll tell you that it is unable to start and do you wish to uninstall (or something like that).
Once uninstalled, you can reinstall it. Or you can just leave it uninstalled.
Have you upgraded to Windows Phone 8.1? Did you do a reinstallation AFTER WP8.1 was installed? There are quite a few bugs when you just upgrade from WP8 straight to 8.1 without then reinstalling the software.
Also, if you stripped the phone of O2 branding via a new firmware, then you will definitely have wifi issues. You'll just have to wait for the Cyan firmware to resolve them.
ah_heng
21 Jun 14#2511
Anyone having any wifi issues? Mine seems to have intermittent problem in disconnection. And accessing the windows store seems very slow with wifi. Hmmmm......
rodman
21 Jun 14#2510
proof? or just trolling?
ACIDFORUMS
21 Jun 14#2509
how do you un-install Glance? thought you could only turn the feature off?
Mine does the same at night, its definitely Glance that is causing this
preecey
21 Jun 14#2508
Received my camera grip this morning (21st June), in Black. Adds a bit of bulk to the phone at the bottom, but would be very useful when taking photos using a tripod or for simply keeping in my rucksack as a battery backup.
Matt-C
20 Jun 14#2507
Lol yeah it's a joke isn't it! Make sure you cancel your direct debit (after you've told O2 to cancel the payment) because they will try to take the money anyway
Nayana
20 Jun 14#2506
Lol, never-ending saga. I've had an email yesterday :
Hello, Your O2 mobile phone bill for 19/06/14 is now ready. You can view your bill and schedule of phone payments from here. Your bill this month is £510.05. and your monthly phone payment is £220.00. Both payments will be taken from your chosen account on, or just after the date on your bill.
This is beyond a joke, they sent me an "Enforcement and termination notice" only last week and then assured that this would get sorted asap.
I will never buy anything from O2 ever again !
aaad1
20 Jun 141#2505
It has better specs than iPhone, uses less memory etc. Just use it, you'll love it. I love mine.
There are a lot of apps in the store now. All mine apps are on there.
ah_heng
19 Jun 14#2504
Mine just got delivered today. £80 quidco tracked. Email confirmation for the grip. Requested unlocking from O2.
BUT I havent open up the phone and not sure whether to stick to iOS or venture into the Lumia World... hmmmmm.....
How much can we actually sell this?
bengutt
19 Jun 14#2503
Mine did this and I forced glance to uninstall and reinstall, the disabled it. It's not happened since.
nige182
19 Jun 14#2502
No you cannot, either one or the other.
metoyou123
19 Jun 14#2501
thanks in advance for any help
metoyou123
19 Jun 14#2500
if someone refers me, can i get the refer a friend and quidco aswell? because it says for refer a friend you have to click on the link they send, and quidco u have to go through their website?
nige182
18 Jun 14#2499
I have a cheap leather effect wallet style one from eBay, works fine for my uses at the moment.
My ideal case would either be a fully protective one that closes to protect the screen with wireless charger built in, or one which supports the phone in the official wireless charger, I know I can modify my cheap leather effect one but then that ruins the official wireless charger as you smother it in super glue.
niceness
18 Jun 14#2498
I think I am going to return it. I know it is cheap, but I might as well not have a flip cover if it doesn't close. Does anybody else have a really good recommendation for a cover?
Neostar
18 Jun 14#2497
Yes I have and the magnet works fine, the problem is that there is a design fault on the hinge. When you close the cover make sure it's level with the screen then the magnet will hold it shut
Which cover is this? The only one I know that has a closing magnet and covers the lens properly is the Stilgut 1020 case
niceness
18 Jun 14#2494
Has anyone ordered this cover? My closing magnet part doesn't work properly. General problem? Anybody recommend a good cover?
pompeyladbfp
18 Jun 14#2493
finally couldnt resist.. even though am stuck into orange until november.
quidco tracked at £140, got the £37 a month deal, will use 8gb to do some tethering at work, keep contract running until the £140 has been payed and cancel it. just need to pay off the phone which means after two-three months of contract at £27pcm, the phone will cost me £181.
and have £20 xbox live credit and a free camera grip.
this is has been one of the hottest deals for the best camera phone on the market (and from someone that has had a lumia920 for 2 years a fantastic smart phone) dont be a apple sheep...
kevinp93
18 Jun 14#2492
I've had the same problem for few weeks, but there was an update a couple of days ago (they updated something to do with API's) and it hasn't happened since. :smiley:
gbproud
18 Jun 14#2491
Has anyone else experienced their phone turning itself off after upgrading to 8.1? Seems to happen every night since the upgrade and requires the power button/volume down button combo to get it back up and working (though I do then have to reset the time as it's always different after I have the problem)?
titchyyyyy
18 Jun 14#2490
Unlike Carphone Warehouse (They declined my "cancelled" contract within a week), o2 have still yet to decline my two contracts that I had cancelled. Pay out is 3rd of July like most people in here. Not long to wait now, not hoping for anything, although I do have two contracts previously that are under the names I used to get the cashback. Never know!
nige182
17 Jun 14#2489
I cancelled mine within a couple days, the cashback got pushed back a few times but still got paid. Can't fault that, like you say, I was happy to pay the price so cancelled so as not to risk paying more and not getting cashback, ended up getting the cashback anyway.
misterleoni
17 Jun 14#2488
It wouldn't matter for 99% of people though. Most people don't get a contract to pay it off two weeks later. And their T&Cs cover them for every eventuality. No one loses money through cashback, it's just a nice bonus to accompany a purchase. My Quidco said I'd be paid in two weeks initially, then changed to mid July. I cancelled the contract at that point as I was happy to pay £240 anyway.
bigpappa
17 Jun 14#2487
They changed the payment schedule but never updated their website. It's a one way bet. Their CS is appalling.
misterleoni
17 Jun 14#2486
It was only an estimate. I know for a fact that two friends of mine got their cashback from TCB within three weeks in April. If you tell Trading standards you're just wasting your time and theirs. You haven't been stung at all. cashback is a perk not a right. They never guarantee it and the fact we get it at all is great. People on here always say that you should NEVER get a deal because of the cashback - it should always be a deal that you're happy with irrespective. For the same reason threads on here don't mention cashback in the TCO.
bigpappa
17 Jun 14#2485
Can we inform Trading standards about TCB on their website they repeat the claim that payment speed is 2w3d but say its 13 weeks on the system. I have repeatedly asked them to update their website but they seem oblivious to the fact.
TCB has been burned me and I will never use these useless lot ever again.
ArthurDent1
16 Jun 14#2484
I decided against ordering a 2nd (got him a Lumia 520 from TalkTalk which seems to have cost me -£10 for the phone and 12 month contract), however cashback paid £42 on May 16 (2 weeks after purchase) and after many emails and online chats with Quidco the remaining £108 has finally changed to guaranteed payment.
wyabcp
16 Jun 14#2483
yeah I was thinking of going instore, however the time to get the cash back seems to be far longer. Will be interesting to see if you can order another....
bigpappa
16 Jun 14#2482
I will never go for an o2 cashback deal though refresh with TCB who are a complete bunch of liars.
ArthurDent1
15 Jun 14#2481
I had that issue after my 1st order failed to track thru TCB so I cancelled and attempted to re-order only to find I was declined. I got round it by buying in-store and uploading my receipt. I've since contacted O2 and got myself unblocked as I was thinking of ordering a 2nd handset for my son.
guygreenwood
15 Jun 141#2480
Apologies - too subtle for me :-)
SkilledNutter
15 Jun 14#2479
Did you need a smiley face? I assumed the ...... Would be enough.
the porter
15 Jun 14#2478
Active imagination me thinks my kids have them too :wink:
guygreenwood
15 Jun 14#2477
What a load of rubbish. Where did you get this gem from ??
SkilledNutter
15 Jun 14#2476
people who have been getting handsets and then cancelling their contracts get added to a black list......
wyabcp
15 Jun 14#2475
anyone else having problems getting another o2 refresh deal and phone ? seems I keep getting declined when going through the credit check, this shouldn't really be an issue for me...
AbandonedTrolley
15 Jun 14#2474
Yeah will mean I've paid 2 lots of line rental at £28 a month but still working out to about £94 cash back and the phone costing just £144 with £20 of credit and a free camera grip. (I actually received two grips after registering for one then getting the phone replaced due to a defect, then registering again)
Neostar
14 Jun 14#2473
Yea I am, I emailed them and they say to wait 28 days! :disappointed:
bigpappa
14 Jun 14#2472
Anyone still waiting for their camera grip?
bigpappa
14 Jun 14#2471
TCB can go to hell - they will not pay out.
Neostar
13 Jun 14#2470
I am :neutral_face:
mkh93
13 Jun 14#2469
are you guys still waiting for the cashback before cancelling?
thedon
11 Jun 14#2468
Thanks Preecey, I found "Here city lens" and wondered if it was just a different design tile.
Looks better than Google places that I used to use, just with less reviews.
preecey
11 Jun 14#2467
Sounds like City Lens :smiley:
thedon
11 Jun 14#2466
Daft question, I've just deleted a home screen tile, before actually using it.
I can't see the app it belonged to - could a fellow 1020 owner check to see if they've still got it and tell me what it is?
The icon was a grey square (I don't think it was transparent) and the icon was like a block work city skyline consisting of 4 or 5 different shape but solid white color buildings.
I'm guessing it was a Lens or Here Maps function...
preecey
11 Jun 141#2465
I used to adore O2.
I even worked for O2/Telefonica last year.
My, how they've gone downhill so quickly. They HAD the best customer service of any network, they HAD the best overall network. They also HAD the coolest ads (those new Be More Dog ads do nothing for me).
But now, they're pretty much nobody. Telefonica are billions of Euros in debt, O2 UK's customer service is now mediocre, and their 3G network is terrible.
The only thing they're good for nowadays is allowing savvy consumers to get a cheap smartphone on their Refresh tariffs, pay off the contract early and use the handset on a superior network like Three or EE.
nige182
11 Jun 14#2464
I would just send them the notice back with a copy of the invoice and credit note and a note saying, "do the Maths before you try this **** again".
I had the same as Matt and it has taken them ten weeks from taking my money to return it to me, suffice to say, if I ever deal with them again and get similar, I will send random crap back to them in the hopes they pay out to get a debt collection agency involved, to then shove it in their faces so they have had to pay out of their own pocket for their stupidity.
Nayana
11 Jun 14#2463
OK, just had a chat with support. The guy apologized and said he will request the payment to be taken from my direct debit. What a mess they are in.
Matt > no I did not get anything until this enforcement notice
Matt-C
11 Jun 14#2462
Did you get a large final bill, around £500, and did you cancel the Direct Debit before this was taken from you?
I got this large final bill and despite them saying it was cancelled it still came out of my bank account because I left the direct debit open, had to get it refunded which was also a palava!
I've another contract cancelled, same thing as before large final bill, this time I cancelled the direct debit before they can take the money, i've been assured over online chat and over the phone it won't come out of my account - if they try to take it i reckon i'll get the same email as you...
guygreenwood
11 Jun 14#2461
Let us know what happens as I have a sneaky suspicion that is going to happen to me as apparently I owe over £500 despite cancelling weeks ago too.
Nayana
11 Jun 14#2460
Cancelled my contract over a month ago and today I've got a "Enforcement and termination notice" threatening to pass my details to a debt collection agency ? wtf ?
Neostar
10 Jun 14#2459
I got a new email this morning about the camera grip and they said it will take up to 28 days :disappointed:
nutley
10 Jun 14#2458
Did anyone have an issue with receiving the unlock code? I requested it and received an email not long after with the title O2 - Unlocking request for Nokia (KMM************************) and it just said Hi then nothing but this disclaimer at the bottom.
I asked again on chat but they told me wait upto 7 days :/
*********************************************************************************
Dear O2 Customer, Please note that this is an unmonitored email account and we will not be able to respond to your query. If you have a query about your service please visit http://www.o2.co.uk/help or email us at mailto:[email protected] where it will receive our attention.
Regards, O2 Customer Care
This communication is from Telefonica UK Limited. Registered office: 260 Bath Road, Slough SL1 4DX. Registered in England and Wales: 1743099. VAT number: GB 778 6037
*********************************************************************************
nige182
10 Jun 14#2457
Yes, it wipes the phone completely. But you can easily redownload all your apps, contacts are saved to your account as well. Photos can be backed up to OneDrive, so realistically you only lose your save games and any apps no longer published.
aaad1
10 Jun 14#2456
when you debrand the phone, do you lose all your data, apps, photos etc?
wyabcp
9 Jun 14#2455
quidco deal has now expired
aaad1
9 Jun 14#2454
They did say within 28 days, so they'll most likely tell you to wait. Just give it another week and see what happens
Matt-C
9 Jun 14#2453
Anyone else's account now in Arrears? Logged in to O2 today and it says due to not being able to take £437 i'm in arrears.. despite them saying it was cancelled (ages ago), it also came out of my bank account too, which I got refunded through my bank (also contacted them to check this was ok)
Bill amount still says -£23 though... link the to claim it back disappeared though
Update: After speaking to them on the phone it appears i've got this because in spite of me getting a direct debit refund from my bank and asking not be refunded by O2 they decided to issue a refund anyway so once I do receive the payment I will owe them the money and will have to pay them back...
AbandonedTrolley
9 Jun 14#2452
Both mine arrived, looks really good once on the phone with the yellow/black contrast. Had to order a replacement wireless charging case as one of the connectors just snapped off when putting the phone back in it. I've now changed the way I put the phone in to it rather than sliding it.
Neostar
9 Jun 14#2451
I am still waiting for my camera grip :disappointed:
The postman came and went everyday but no parcels
I got the confirm email since last Monday, guess I'll have to email them again
Tom123456
9 Jun 14#2450
Hey all, bought this from the start, just got my £95 cashback from Quidco, AWESOME!!
Make sure you keep the O2 account open when they refund you the first months airtime.
Thanks once again for this awesome deal, love the phone!!
Neostar
8 Jun 141#2449
Not sure but probably best to get the voucher code first then think about debrand
aaad1
8 Jun 14#2448
I plan on debranding the phone and also get the 20 pounds voucher code(haven't done it yet due to when you get it you got 120 days to use it). Should I debrand the phone first then get the 20 pounds or do I have to get it first then debrand it? Does it matter which I do first?
I am thinking of debranding my phone first then get the 20 pounds voucher, would that work?
me78
7 Jun 14#2447
If you cancel within 7 days you dont need to give 30bdays notice. If you cancel after them you would need to. I paid £2 odd for the few days though they bill wrong a few times first.
szafeiriadis
7 Jun 14#2446
Can somebody clarify something?
When we cancel, is the contract cancelled straight away, or it remains (and we re charged) for one more month?
I asked in an o2 store today and they told that I have to give 30 days notice before I cancel..is that correct?
mkh93
7 Jun 141#2445
I said I bought the contract to get the phone cheaply.
Matt-C
7 Jun 141#2444
I just said I'd changed my mind, they didn't question it or try convince me to stay
nige182
7 Jun 14#2443
First time I did this I told them that a change of circumstances meant that I could no longer afford the monthly nor did I need the allowance but still wanted to keep the handset. They tried to talk me into a lower usage tarriff but I declined saying I would go pay as you go. Second time I just didn't give a reason.
aaad1
7 Jun 14#2442
What reason did people give when they asked you why you would like to cancel the contract? I just would like to know what reasons people said. It may be funny or maybe not.
guygeenwood
7 Jun 14#2441
Maybe if you are wandering near an O2 store ;-)
Neostar
7 Jun 14#2440
Just wandering wouldn't it be easier to go in store and cancel :neutral_face:
Matt-C
7 Jun 14#2439
This has happened to most people here. Make sure you contact them to get it cancelled and also cancel your Direct Debit as it will still come out even after they clear the charge.
guygeenwood
7 Jun 14#2438
Just got this - laughable considering I paid the phone off and closed the account 2 weeks ago !!!
Your O2 bill for 07/06/14 is now ready. You can look at your bill here.
To see your bill, you'll need the username and password you were given when you joined O2. If you've forgotten them, we can give you a reminder.
In total, your bill for this month comes to £533.08. We'll request this amount from your chosen account on, or just after, the date in your bill.
Is your bill more than you were expecting ?
If so, here's a few reasons why this might be:
You could have gone over the minutes, texts or data that's in your allowance.
You could have called or sent texts to numbers that can't be taken from your allowance such as International, 0800, 0845 numbers or directory enquiries.
You have used your phone for calls, text or data whilst abroad.
They missed the other option for why the bill is higher that I was expecting : "We are a bunch of idiots" !!!
Neostar
7 Jun 14#2437
This is what I am annoyed about, after all this time they are still doing this to customers :disappointed:
On a brighter note I've noticed if you login to MyO2 and select upgrades, it gives you the option to pay for the phone and switch to a 30 day Simplicity plan
delboye30
6 Jun 14#2433
Hi guys has anyone had an e-mail from O2 to say they will be charged an early termination fee? I paid the £240 to cancel the contract, but now they have sent me another bill stating I owe them £248 quid! Anyone else had this?
O2 Refresh 500 24M 500MB 4G 14 May 14 - 13 Jun 14 -10.84
O2 Refresh 500 24M 500MB 4G 14 May 14 - 22 May 14 3.15
Early Termination (VAT Not Applicable) 22 May 14 - 12 May 16 256.54
Total tariff
£248.85
delleddy9 to delboye30
7 Jun 14#2436
Quidco cash back (£150) confirmed and paid into bank account. Received camera grip. Yet to use App Store voucher and games voucher. Overall very happy. Thanks Pspvita for sharing such a wonderful deal.
Chriseybaby
7 Jun 14#2434
I did and had to call them to get it sorted.
me78 to Chriseybaby
7 Jun 14#2435
Yes they tried to bill me twice for over £300 sorted in the end reduced to £2 odd. Lot of faffing but worth it.
preecey
6 Jun 14#2420
£70 cashback paid into my account today :smiley:
Should've been £75, but had my £5 Quidco Premium fee deducted.
Pspvita to preecey
6 Jun 14#2421
Get a grip guys it's Anovo not Lenovo lol your get your grips if you email Anovo.not Lenovo.
me78 to preecey
6 Jun 14#2432
I bought 21st apr cancelled straight away and my quidco saysvpaid today £120.
nige182
6 Jun 14#2431
Pretty much yes, I think the only one I noticed wasn't installed afterwards was Angry Birds Roost, it is there when the phone arrives from o2 but not when you debrand. Easily download for free off the market if interested though.
aaad1
6 Jun 14#2430
Has anyone debranded their phone? if so, do you get the same apps(apart from the o2 apps) original apps?(not any additional apps you have installed)
bigpappa
6 Jun 14#2429
TCB have changed the details retrospectively so many will lose out. TCB sucks.
#TCBSucks
I have had enough with these liars - they still have not changed the estimated payment date on their website - it still reads 2w 3d - which is a complete lie. They are now applying a 6 months wait on contracts. They are changing terms retrospectively.
EddieLomax
6 Jun 14#2428
Head over to TCB, and follow the link to the O2 website, the following message that pops up
"Please note - Nokia Lumi 1020 is NOT eligible for cahsback".
So it is very unlikely that they will payout to new people now.
Quidco do not have such a message, but have extended delays for payments. My hunch is that previous people going through tcb will get their payment honoured if they don't cancel their contracts early, there may be a real long wait though, I guess people buying for a profit will lose out due to no payment or profit consumed by monthly contract charges. Not bothered about them as the deal wasn't meant to be used like that, but I do hope geniune buyers don't get burned too :P
Quidco are still likely safe as there is no message, but just expect to wait 2-3 months before getting the money, my min wait is 2 months...
As TCB say "Please note, all postpay handsets and all tablets will be subject to a 6 month validation period. If any sales are cancelled or returned within this time frame your cashback will be declined. All other products are subject to a 6 week validation period."
So there could be very long wait, O2 really should have made the handset portion of the deal £360 and dropped the airtime charge for the first two years to avoid all this aggro, as otherwise if they post up a deal that people can take advantage like this people will.
gsusx
6 Jun 14#2425
cheers mate .... cant risk waiting any longer as it's gonna be pointless otherwise.....
the porter to gsusx
6 Jun 14#2426
Tcb and quidco will payout have faith guys
Neostar to gsusx
6 Jun 14#2427
I'm sure they will pay out, problem is will O2 cancel the airtime contract easily without going through the whole wtf they-multiplied-the-months-and-charged-me issue that some people are having
Ridgehead
6 Jun 14#2422
Looks like the camera grip offer has been extended to end of June.
Pspvita to Ridgehead
6 Jun 141#2424
yes but its your risk 50 50 chance m8.
gsusx
6 Jun 14#2423
QUICK QUESTION... MY QUIDCO IS DUE TO PAY OUT 3RD JULY. IF I CANCEL MY (sorry caps) contratc now and give 30 days notice do you think i might still get paid out as my cancellation date would be after the quidco paying out date ???
bigpappa
6 Jun 14#2419
tcb wont payout for months and thats if you are lucky - they have changed the terms and applied them retrospectively.
bigpappa
6 Jun 14#2418
Anovo is Nokia repair partner who was running the free 1020 grip campaign. So a few of us emailed Anovo directly when the website was not working.
aaad1
6 Jun 14#2417
I'm even more confused, isn't Lenovo a computer/tablet company? or is there actually someone called Lenovo who has a brother called anovo? :O
RockStock
5 Jun 14#2416
I got the errors initially, but when Nokia resolved issue, I tried again, got a blank form in return, tried again, got the error, but also got the confirmation mail.
preecey
5 Jun 14#2405
Strange. I've had a Lumia 520 and a 920 in the past and have found those devices to charge very quickly regardless of charger. The same applies to my 1020. I haven't even unwrapped the Nokia charger that came with my 1020 yet - I've been using my Galaxy S3 and Nexus 7 charging cable and AC adaptors and both work great.
bigpappa to preecey
5 Jun 14#2410
Brother of Lenovo.
iainmann to preecey
5 Jun 141#2415
I think Lenovo is on holiday this week.
the porter
5 Jun 14#2414
Both my grips now received just need quidco and tcb to payout
aaad1
5 Jun 14#2413
I'm very confused, why would you email anovo? apparently the brother of Lenovo? :s
flam
5 Jun 14#2411
After discharing both the phone and grip, charging is ok now. After the phone is fully charged there's a long delay before the grip starts taking charge(charging leds com on).
Must say the grip is very nice, makes taking photos that much more comfortable and steady and the leather wrist strap is very nice too.
flam to flam
5 Jun 14#2412
The battery icon and the battery app should show the phone is charging.
aaad1
5 Jun 14#2409
Who is Anovo?
mkh93
5 Jun 14#2408
I did.
flam
5 Jun 14#2403
Original cable and charger were used, but no charging light even after 2 hours, phone indicated charger pluged in, so it seems it was charging but at a very slow rate.
bigpappa to flam
5 Jun 14#2407
Anyone recieved their camera grip from sending an email to Anovo?
preecey
5 Jun 14#2406
Bear in mind flam, the 1020 doesn't have a charging/notification LED like Android devices do
wenttoabetterplace
5 Jun 14#2404
Very strange. I've been using one of these camera grips for a few months now. If my phone and grip are both flat, it takes just over 3 hours to charge. The phone is charged first, followed by the grip.
I guess you *may* have a faulty grip. Can't remember ever seeing any reports of them going faulty though.
wenttoabetterplace
5 Jun 14#2402
The type of cable used definitely does have an impact. Generic cables tend to result in the current being limited to 500mah (I learned this when researching solar panel chargers).
Just use the original cable...it'll charge both devices in around 3 hours. (the total battery capacity is 3020mah - so 3 hours is about right)
flam
5 Jun 14#2401
My experience:
When phone is attached it doesn't appeares to be taking any charge, gave up after a couple of hours as no led light lit up.
Charged up the grip without the phone attached in about 3 hours.
If the phone isn't fully charged and the grip is, the phone will take charges from the grip when attached.
thedon
5 Jun 14#2400
Sorry I was continuing my ramble from a previous post (#2395) I was using the original Nokia charger, but with a 3rd party USB cable. I also had the phone inserted in the grip as it was my normal end of the day time to re-charge and I thought I'd see how long it took to do both...
Neostar
5 Jun 14#2399
Damn still not received anything from the postman regarding the camera grip :disappointed:
I did - although I was using a generic USB cable - I can't imagine the cable makes a difference, does it?
It's the same cable I use to charge the phone every evening and that seems to charge in normal time (I'm guessing at an hour, but I've not actually measured it)
misterleoni to thedon
5 Jun 14#2398
my 1020 takes forever to charge if I use an iPad charger. Charges really quickly with an LG G2 charger. I assume you're charging it on its own, not connected to the device too?
Pspvita
5 Jun 14#2396
Make sure you using the original charger.
thedon
5 Jun 14#2395
The grip takes a long while to charge up - I plugged mine in (with the phone inserted) around 22:00 last night and it finished charging around 7am this morning.
I wonder if it's just first charge takes longer, or if it's such a big capacity that it takes a while - I hope it's the latter!
Pspvita
5 Jun 14#2394
Glad you got it in the end you can stop worrying now.
misterleoni
5 Jun 14#2393
You won't get a yellow one as they're only giving away the black model with this promo. This was confirmed to me with them from day one. Mine arrived today. Nice bit of kit.
johnieutah
5 Jun 14#2392
Turned up this morning. Nice piece of kit, very happy.
guygreenwood
5 Jun 14#2391
Has anyone received a yellow camera grip ??
When I made my claim I had to send my receipt via email and they entered the claim manually - I said I wanted a yellow one, but have only seen people talking about black ones. Mine hasn't turned up yet (hoping it will arrive today) but if I get a black one, would anyone want to swap a yellow one with me ?
AbandonedTrolley
5 Jun 14#2390
Both my grips arrived yesterday, tempted to keep them both for long days when taking photos :smiley:
aaad1
5 Jun 14#2389
The first time I entered the details it went to a blank page then I just went back then typed everything again which then went through the second time. I then checked my email and I did receive an confirmation email.
Just try it a few times.
EddieLomax
5 Jun 14#2388
The Lumia 1020 is a technological marvel for sure,that camera...
But one question, when you put your claim in on the website, did you get a confirmation that the order was going through?
I used to get a "already claimed/invalid IMEI code" response, so emailed them, they said it would be working in a few days and now the form just resets to blank after I enter in my details, not sure here if it has worked as I would have expected a reply back. Did you get an email?
misterleoni
4 Jun 14#2385
the only ones you will get that cover the whole screen are the gel style 'floppy' screen protectors - Invisibleshield (and differently branded counterparts). The screen is curved towards the edges so traditional screen protectors will lift where the curve starts.
johnieutah to misterleoni
4 Jun 14#2386
Nope not received mine either, but then again I do live in the sticks. I have full confidence that it will turn up sooner or later
misterleoni to misterleoni
4 Jun 14#2387
that makes me feel better; although I live in a city, two miles away from the sorting office :-/
misterleoni
4 Jun 14#2384
did anyone else get confirmation of postage on the 2nd and NOT receive the grip today? I'm slightly worried now as I seem to be the only person who hasn't received it :disappointed:
Pspvita
4 Jun 14#2383
I found the full body skins cover the whole screen.
Neostar
4 Jun 14#2382
Erm...guys is there a screen protector that will fill the complete screen cause I got the nillkin one and I'm very disappointed, it leaves a lot of space all around the edges :disappointed:
RockStock
4 Jun 14#2381
Now waiting for official release of wp8.1.
& must get a tripod as well :-)
RockStock
4 Jun 14#2380
I'm dancing with joy. Received my cam grip today, it's lovely & premium like the phone.
Thanks again op for this awesome deal. Yeyyyyy
Thanks to Microsoft , O2 & Quidco too
me78
4 Jun 14#2379
My grip arrived today and quidco says confirmed today and has the £120 listed as my next payment run which seems hopeful.
thedon
4 Jun 14#2378
My grip arrived today too (Royal Mail normal post, no signature needed) and the jiffy bag just fitted through our standard size letter box.
Well done to Nokia and their subcontractor - despite the unexpected demand / stock problem, all the hassle with the web form and manually processing a lot of claims (inc my own - I claimed on 14th May by email) £40 worth of accessory arrived just 16 working days later.
Thanks Nokia - and more importantly the OP for pulling together all the information needed. I'm really pleased with my phone - if Quidco pay out it'll be the deal of the year for me.
Ridgehead
4 Jun 14#2377
What he said ^^^^^^^^^^
Didn't need to sign as normal post
aaad1
4 Jun 14#2375
I normally buy phones sim free then get a sim contract separately.
I am currently with TalkTalk mobile(have been with talktalk for years!), I have a TalkTalk mobile contract(12m) for only £3.75, you get 1GB, 300mins and 3000 texts which is more than enough for me. Also it's very cheap!
Their network runs on Vodafone so it's pretty good.
usenetz to aaad1
4 Jun 14#2376
Royal Mail and too big for letterbox so had to open door and smile at the nice postie ;-)
EDDS
3 Jun 141#2342
My £120 Quidco was confirmed today!
Amazing bargain this was.
Ridgehead to EDDS
3 Jun 14#2344
My £120 Quidco also confirmed (and payment requested!!) today. Ordered on 18th April. Managed to get camera grip as well (waiting to be sent).
Cheers OP - great deal and timed well as used as a back up phone/camera on holiday in China, especially useful for night shots.
aaad1 to EDDS
4 Jun 14#2374
Also, when you guys asked to cancel the contract, what did everyone say? due to they asked why.
I just would like to know what each person said. Just a mini opinion poll/survey :smile:
Ridgehead
4 Jun 14#2372
did it arrive via courier or Royal Mail?[/quote]
It came Royal Mail standard delivery.
memyhead to Ridgehead
4 Jun 14#2373
Did it fit through the letterbox of did you need to sign/open the door to receive it?
Chriseybaby
4 Jun 14#2371
Same here, its only taken 3 weeks of trying on the website!
dryspuri
4 Jun 14#2370
At least my claim for grip has gone through, Yay!!!
aaad1
4 Jun 142#2361
I don't really like people who buy loads then sell all as a profit, I know it's a good idea but this is just exploiting the system. I never buy from people on ebay who sell brand new phones(few reasons: they might have stole the phone, or they might have done something to the system etc.).
Just buy it for yourself or someone else please :smiley:
wenttoabetterplace to aaad1
4 Jun 14#2369
I bought this in expectation that cashback would not pay out. I did however assume that the friend referral payments would pay out (£160 in total). The camera grips were icing on the cake....
& no, I am not shafting any customers of mine. They are buying a completely unlocked 1020 64GB edition for prices that are lower than some of the locked 32GB ones on Ebay.
As long as people walk away happy with the product and the price then everyone wins. Oh, and flooding Ebay with loads of 64GB 1020's brings more hardware into the market, and reduces prices. Lower prices means more will end up in the hands of customers, increasing market share.
People should stop moaning about the cashback issue though...absolutely :smiley:
misterleoni
4 Jun 14#2368
The people who bought your Windows Phones were clearly in the market for one anyway...so I don't think you've done much for market share. If you've used their code to bag yourself spare grips to sell I'd say that's shafting your buyer more than it is O2.
I don't have any gripe with people trying to make a profit; I would say that people have little room to moan if a cashback trick doesn't pay off though. A risk should only be undertaken if you're willing to pay the possible outlay. If it doesn't work out then that's tough luck, surely? If it works out then that's fair play. The sheer volume of people doing this trick to make a few quid though is clearly responsible for any issues that have arisen with cashback payment dates.
wenttoabetterplace
4 Jun 14#2367
I am of a different opinion. O2 and the other operators gouge us customers on a regular basis. They increased my last proper 24 month contract half way through --- leaving me with higher bills than those which I signed up for. I couldn't cancel or leave...I just had to suck it up and pay the bills.
Add to that the extortionate roaming charges that have only recently been brought down by EU law, and you have a perfect justification for profiting from these big lumbering businesses.
I am not ashamed to have made some money from buying a few of these phones.
*Doing so is also helping to build Windows Phone market share .... which for me makes it a win win. I want this platform to succeed - so getting some of these 1020's from O2 warehouses into the hands of happy customers is all good IMO.
bigpappa
4 Jun 14#2365
Well done quidco user. Lesson to us stupid tcb users.
I will be ending tcb if this caahback ever pays out. They are a despicable operator.
misterleoni to bigpappa
4 Jun 143#2366
What is the big problem with TopCashback? I've never had issues with them. Are people annoyed because they pushed the dates back? as far as I was always aware, dates aren't guaranteed - they're just estimates based on previous payouts. When people take contracts to pay off in deals like this it's understandable that complications will arise with getting early payments once O2 get wind. This isn't TCB's fault. You have to remember that cashback is not intended to be earned this way: the idea is that people take out a contract to keep it, not to cancel it once they get their cashback. Yes, O2's terms and conditions allow early repayment but there is little doubt that paying off a contract as soon as cashback arrives IS a loophole that is losing O2 money. This is why people should have been happy to accept a £240 payment before taking this on. If cashback is earned then fair play; but if it isn't then there's very little to complain about.
aqs123
4 Jun 14#2363
Got my camera grip today, thanks OP and all the people that have helped me on this thread.
EddieLomax to aqs123
4 Jun 14#2364
I went with Quidco since they had a better offer on that day, but I wouldn't blame tcb for it, the problem is that too many people have been abusing the deal (buying and cancelling the contract) so O2 have reacted. I hope that my Quidco (and other peoples tcb) geniune purchases are honoured. Right now tcb warn specifically that they do not accept cashback for the 1020 anymore so I would recommend people to not go with uk top cashback until their "no 1020 sales" splash screen displayed when clicking the link to O2 is removed
But Quidco do not mention this, but instead they have a delayed payout date to stop people abusing the offer (6 weeks I believe, which still sounds a tad too short to make it unprofitable to buy and cancel with an aim to selling the handset on, although I suspect this is the best case since my estimated payment is just over 9 weeks).
Best guess is a 8-12 week wait for payment which definitely makes waiting while on a £37 contract a very expensive deal!.
I can definitely wait that long as its the best deal going.
Pspvita
4 Jun 14#2362
Oh it comes via Royal Mail
misterleoni
4 Jun 14#2360
starting to worry that mine is going to go walkies. Despatched two days ago but hasn't turned up in the mail today like everyone else's. Would be just my luck! Seems a lot of the people that have had theirs today only got them to sell and add to their profits too
dryspuri
4 Jun 14#2354
I paid £600 deposit, bought it on 28 april, cancelled in 7 days, still has not got cash back on TCB. o2 said will refund the deposit but instead charged me £582 as contract termination and took it from my deposit. just called customer service said will refund. if I would not have checked it would have gone!!!!!
Please beware and call customer services.
Pspvita to dryspuri
4 Jun 14#2359
Guys even if you purchased your phone before 1st May 2014 you can still get the camera grip I did so can you just email them manually with your delivery note and details good luck.
misterleoni
4 Jun 14#2358
did it arrive via courier or Royal Mail?
misterleoni
4 Jun 14#2357
They're all black. Bit annoying that some have had multiples and I've not even had one yet! was hoping to get it in time for stag do.
bigpappa
4 Jun 14#2356
Well done quidco user. Lesson to us stupid tcb users.
I will be ending tcb if this caahback ever pays out. They are a despicable operator.
dryspuri
4 Jun 14#2355
Ha Lucky you I bought on 28 april via TCB, reckon that was a mistake then eh.
whywhy
4 Jun 14#2353
Just received my camera grip. I guess they are not matching the colour of the grip to the phone device since I got the black grip for my yellow phone. I can't complain since it was free, but in case anyone received a yellow grip and want to swap it for a black one let me know :smiley:.
Ridgehead
4 Jun 14#2352
Camera grip, black, just arrived.
kyren92
4 Jun 14#2351
£150 quidco confirmed today from 26th april, it was showing an estimate of 31st july yesterday :smiley:
wenttoabetterplace
4 Jun 14#2350
I gave up with Live Chat, and spoke with an operator instead on the 202 number. They are so much more helpful...
They apologised for being messed about, cancelled the contract there and then (didn't have to pay for an extra 30 days), and gave me a £20 credit as a gesture of goodwill.
I also received 3 of my four requested camera grips today. Two of the packages were addressed to the same person - so hopefully they made an error and will end up sending me a total of 5 :smiley:.
I am keeping going with the TCB contract (the allowances are excellent - 8GB's of data) .... so I'm just using it as my business phone to ensure I get value from however many weeks or months I need to keep it running for.
My Quidco contract has been cancelled within the 7 day period...as a premium member though, I am still hopeful of a payout. I also received a random £45 payout from Quidco for a 1020 contract that I cancelled before even being sent the phone. Oh, and I have received £80 in friend referral vouchers....
All in all, I've come out ahead by a good few yards!
Excellent deal OP
jetskichimp
4 Jun 14#2349
Camera grip just arrived in the post, most impressed that it actually turned up.
Black one for me, which is fine as I have a black phone.
Spinal333
4 Jun 14#2348
Thanks - that's a great list! I'll go through it on the tube today... going to try putting a video on my onedrive and seeing if it'll sync and be watchable...
M.
xenostar
4 Jun 14#2347
120 pound cashback (from 18 Apr) confirmed today!
Smashing deal! :smiley:
EDDS
3 Jun 14#2346
20th April.
twinkle
3 Jun 14#2345
I got 3 cases that cover the lens from USA last week...OH has got rid of his 1020 but I'm keeping mine so I have 2 cases to sell...will put on the trading board tomorrow for anyone interested.
mkh93
3 Jun 14#2343
when did you buy?
thedon
3 Jun 14#2341
Have you still got the account "welcome" documents - there should be at least one that specifies that you are on a "o2 Refresh" contract, I've got a document titled "O2 Refresh Phone Plan: Fixed Sum Loan Agreement under the Consumer Credit Act" which I think was created at the time of the phone order.
Combine this with the FAQs and surely this uninformed o2 person should back down or refer to someone who knows
O2's Refresh FAQs (http://www.o2.co.uk/refresh/frequent-questions) state:
"What if I want to leave O2 and end my O2 Refresh plan?
You just need to pay off whatever's left on your Phone Plan. Then you can either sign up to a new plan, or leave O2. If you'd like to leave O2, after you pay off your Phone Plan, ask us for your PAC code or give us notice to cancel your account."
wyabcp
3 Jun 141#2340
I think you have to wait for 2 weeks after cancellation for the final bill to come through before requesting again...
I'm getting denials for a 925 too...
bigpappa
2 Jun 14#2335
I have kept my phone - wanted a high quality cameraphone and for that its untouchable.
What is galling is that some have cancelled and paid out whilst others who have been using the phone contract as it should be are the ones who will lose out.
O2 will do everything not to pay out and TCB won't give a damn to support its customers.
bigpappa to bigpappa
2 Jun 14#2336
o2 had terms and conditions which some exploited and now they have changed them retrospectively it seems for those who have not cancelled. So typical o2 and TCB it seems.
Chriseybaby to bigpappa
3 Jun 14#2339
Grrrrr, I foolishly sold my 1020 and cancelled the contract but have now decided I want to give it a go but they just declined my application. :disappointed:
wenttoabetterplace
3 Jun 14#2338
Just on live chat with a moron from O2. He is absolutely adamant that I am on a £13 sim only contract (even though there is no way of ordering a 1020 via anything other than O2 Refresh).
He is therefore trying to levy a cancellation fee. Eurrgh. I hate O2 customer service.
the porter
3 Jun 14#2337
My grips have been dispatched finally
liamo
2 Jun 14#2334
Just got the same email there also.
AbandonedTrolley
2 Jun 14#2333
Just got an email telling me that my grip has been dispatched. I ended up getting a replacement handset from o2 as my original had a speck of dust under the camera lens, so claimed for a second grip on the other IMEI number too.
EddieLomax
2 Jun 14#2332
The default WP app from Microsoft syncs video's etc with a PC, not so sure on the Android apps since they all rely on third party stuff for this and Googles whims (they don't officially support windows :sunglasses:, definitely a case where Windows Phone has a natural advantage.
EddieLomax
2 Jun 14#2331
I was looking for the same thing here too from a case (e.g. it should protect the camera lens!), the best I could find was the Stilgut one that comes in Brown or Black leather (geniune leather, not plastic, Stillgut are apparently a high end brand in Germany, they do seem to make things properly)
It has magnetic clasps to close the case (or hold the camera cover on), £30 (or £35 for the aged leather look) for the wallet style case.
thedon
2 Jun 14#2330
I can't understand why people are getting such different battery consumption results? I've used the Here Maps sat nav a couple of times now on battery only (ie. not plugged into the cigarette lighter) and the battery consumption is noticeably lower than running Google Maps navigation on my Android phone.
I even ran the two phones side by side on the same journey - Here Maps was much better for both clarity of display, audio quality of spoken directions and battery consumption - although in fairness my Sony Android is nearly 18 months old, so I'd expect it's battery to be weaker. After the test I still had plenty of battery left in the Lumia to last a normal day (I only make 1 or 2 calls a day, maybe send 5 txt messages and browse the web / download apps / check email for perhaps 1 hr in total?).
As an example of my battery life yesterday I charged the 1020 overnight and unplugged it around 10.30am. I checked email and did maybe 20 mins web browsing before using the Sat Nav on a 25 minute journey. I then took 26 photos and 6 short video clips of approx 30-40 seconds each. More web browsing in the evening, maybe for 30 minutes, The phone eventually warned me to plug in or it would shut down around 10.30pm. I thought that was pretty good considering the sat nav usage and the amount of time the screen was lit / focus had been active for composing and taking the photos.
I have WiFi on, Bluetooth off, email syc every 15 mins (2 accounts), screen timeout 1 minute, NFC on, internet sharing off, battery saver active "when it gets low", screen brightness - automatic,screen rotation - unlocked, location - on, glance - interval, Touch sensitivity - normal, Wake up - on. Is that different to someone getting poor performance?
I'm pretty sure most of the settings above were as they were out of the box (but then I've fiddled with it so much I can't be sure) - perhaps I've got a decent handset, but there's a more duff ones out there than you'd expect from a firm like Nokia - or a bad batch of batteries?
bigpappa
1 Jun 14#2324
Agree totally.
TCB sucks and o2 will not likely payout those that keep having their payment date delayed. If you are with TCB the chances are slim if they even fight your case. This was a great deal for some but most will have lost out by buying a phone that they really didnt want.
misterleoni to bigpappa
1 Jun 143#2325
kind of serves them right if they didn't want it, surely? This is HotUKDeals not HotUKMakeAFastBuck
AbandonedTrolley to bigpappa
2 Jun 14#2329
I've picked up the Wirelass charging case and the car dock which work great to keep the battery topped up, not fully as you do still lose power but probably closer to 5% an hour instead. BUT the thing gets red hot
gsusx
2 Jun 14#2328
More updates
Used sat nav for 32 mins yesterday, lost 1% battery life for every minute :'(
Standby time on this is immense, beats any other phone i've owned, just using it thats the problem
for those still have invalid imei number issues for the camera grip ring 0844 409 6620 and tell them you're having issues, they'll add you manually ....
misterleoni
1 Jun 142#2326
also there is no evidence to support the idea that they won't pay out. People are just moaning because the payment dates have been pushed back. That's hardly Quidco or TCB's fault, and who can blame O2?
Pspvita to misterleoni
2 Jun 14#2327
Quidco rates updated on first post.
wyabcp
1 Jun 14#2323
looks like the quidco deals are expiring today
aaad1
31 May 14#2322
I'm thinking of debranding it, does it have all the same originally apps(apart from the o2 app) on there after the debranding?
TommyUK
31 May 14#2321
Ok thanks for the info
ArthurDent1
31 May 141#2320
I wouldn't worry about it - I was one of the first to contact them about this issue 4 weeks ago and got a similar reply. It took about a week to get my IMEI working. I'm still waiting for the grip to arrive but have been emailed apologising for the delay (due to the unexpected popularity of the offer) & that it will be delivered in the next 7 days.
You'll get the grip - but it might take a few weeks.
TommyUK
31 May 14#2319
Well i just got sent the same thing, It's weird how they have let other people email them the details and agreed it. I have sent them 4 emails and it's just a delay each time... I think they are going to stop the promotion.
wenttoabetterplace
31 May 14#2318
Don't de-brand....the phone after de-branding is more buggy than normal O2 firmware 1020's
wenttoabetterplace
31 May 142#2317
Moliplayer Pro will do all those things you said (aside from delete the videos after playing from your device).
Microsoft have just released 'Files' which is a files browser...should help you with managing videos etc (deleting & what have you)
Games that don't need signal to be played?! The only ones I use that DO need signal are Wordament & Snap Attack (both of which are superb word games).
I personally like Zombie Derby, Uber Racer, Microsoft Solitaire Collection, Into the Dead (endless runner - nice graphics & pretty good atmospherics too)
Some great other options.
Beem Plus (music playlists - mainly dance/chillout etc)
7Minute Workout
Adobe Reader
Beatphonic (quirky way to make music - Windows Phone exclusive AFAIK)
Bing Translator (free offline translation between multiple languages - even translates texts via the camera!)
Black (really nice black and white photo editor)
Blue Skies (nicest weather app out there)
Digibeats (another dance music player)
Endomondo (nice sports tracker)
European Health Insurance (offline documents telling you how to get health access throughout Europe using the EHIC card)
Flickr Booth
ITV Player (great app, & really, really well made!)
Kayak
MovieJax (video editor)
Movie Moments (60 second clip creator)
Movie Maker 8.1 (more complex video editor)
Netflix
Nokia Creative Studio/Panorama/Refocus
Office Remote/Lens
Photosynth
Skyscanner
Sleep Bug
Slowly (slow mo video editor)
Vimeo
Vine
That'll get you started :smiley:
misterleoni
31 May 14#2316
sounds like you'd be better off with an Android phone!
Spinal333
31 May 14#2315
Any suggestions as to a media player (ideally something that can play from smb/nfs shares?)
How about a sync'ing utility that allows sync'ing of videos from a computer when the phone is in wifi range, and removes them from the phone once watched?
Or games that dont need signal to be played? (i.e. stuff I can use on the commute in the tube!)
M.
kharma45
31 May 14#2314
For Dropbox try Cloudsix. Supposed to be good.
Neostar
31 May 14#2313
Just got this email from Nokia about the camera grip offer :neutral_face:
iainmann
31 May 14#2312
There's no benefit apart from getting rid of the splashscreen. Even if you flash an unbranded OS on an O2 phone...it will still only update with a new O2 ROM when it's released. Updates go by phone model number and you can't change that.
Pspvita
31 May 14#2311
Quick updates
johnieutah
31 May 14#2310
Another question, is it worth going through the hassle of de-branding these phones? What are the benefits other than losing the splash screen?
Cheers
johnieutah
31 May 14#2309
Ok, so as a complete beginner with Windows Phone, what apps are must haves? I don't mind paying for apps as long as they are well supported by the devs.
What I need access to:
Dropbox - I am using MyBox. Quite like this and it's free
PDF reader
Feedly reader
The Bing suite of apps looks pretty solid to me
Ay other essentials?
Cheers!
me78
31 May 14#2308
Yes I updated and it was horrendous. Im loving the s4 there is just no comparison. It lets me view all Internet pages perfectly and input boxes don't jump. Search is super speedy.
Im selling a loss already after just a few weeks which says it all really.
misterleoni
31 May 14#2307
Have to say I disagree with some of this. I do think Android is a better OS overall as it offers far better apps and better background functionality. I hate Samsung optimisations though. I'm running a £69 Moto E though and it's far snappier than the 1020, with much better battery life.
Have to also disagree about IE. mentioning its ability to sync with IE on the desktop is not much of a feature for many as hardly anyone uses IE on the desktop - Chrome is far more popular. And the syncing only Works on Windows 8 and higher. Chrome syncing works on everything from the cheapest Android phone to Macs, iPads and tablets. The rendering engine of IE for WP8.1 is the worst I've seen between mobile Safari and Chrome too. Often sites just don't load the page correctly, and input boxes can behave erratically. Chrome is consistently brilliant and reliable.
Not knocking Windows Phone as such as I love my 1020 hardware, but the fact that I've had to buy a Moto E to pair with it after trying to live with it on its own for two weeks speaks volumes...and I'm not even on Facebook, and certainly don't play that Candy Crush rubbish.
wenttoabetterplace
31 May 141#2306
Did you update to WP8.1?
IMO, the internet browser in 8.1 is far better than Chrome on Android. Faster, more fluid & better integration with Windows 8 devices (i.e., password/internet history sharing etc). The battery drain is quicker on the 1020 - but for me, that is one of the few drawbacks. Looking at Android's utilitarian interface just bores me....just so ugly and pointlessly complex (air gestures/S-Voice alongside Google Now etc). Samsung just typifies the specs first, usability second approach that has blighted Android for years.
I'm also happy being on a platform that doesn't gouge customers on price (iOS), and which doesn't compromise my privacy or security (Android).
Windows Phone is a much better long term solution than both of those - if only app developers would get their butts in gear and start pushing out more apps.
wenttoabetterplace
31 May 14#2305
Just received my ReferO2 cashback vouchers for Amazon.
I ordered my phone on the 29th...so just over 1 month to receive £80 in vouchers (this was on the £13 per month contract).
If I were to do any of these deals again, I would go with the ReferO2 option every time. TCB retrospectively changing their t&c's mean I will never use them again. Quidco do seem better....but there is just no hassle when using the ReferO2 route.
me78
30 May 14#2304
I have no idea on the specs it just works well. I now have amazon cloud player candy crush excellent fb app that uploads in the background battery that drains far slower decent internet browsers. Tons of things I couldnt do that I now can.
aaad1
30 May 14#2303
I prefer the Windows phone due to the amount of customisation you have. S4 is good but I prefer the windows phone, although it does not have as better spec than S4, the duo core is enough for the 1020 due to windows phone system doesn't use that much spec. I read an article saying that some companies deliberately sell phones with 4 cores but with low clock speed. Whenever someone sees a quad core phone, they automatically think that it's fast, this is not always true.
me78
30 May 14#2302
My quidco still says 12th june I bought on 21st april. I now have a samsung s4 camera not as good but everything else tons better. Much easier to use and so many great apps :smiley: ill be selling the lumia at a loss though unless quidco pays out.
icavak
30 May 14#2301
Still no TCB from 27th April :disappointed:
misterleoni
30 May 142#2300
Quidco payment amounts can change during the wait period. They should pay out at the full amount when they come through though. It says this in the small print.
Arguing legal issues with the predicted payment is a bit pointless as it's purely an estimate based on previous payments. It's never sold as anything other than an estimate and they NEVER guarantee payment anyway. Anyone signing up for this to actually get a contract (as is intended) will get their money; anyone signing up for this just to make a profit after cancelling and receiving cashback is unlikely to get much sympathy from either O2 or TCB/Quidco
If you're worried about the cashback not paying out fast enough and don't want the airtime, just pay off the phone and enjoy it. You might get lucky and still get the cashback down the line
Pspvita
30 May 14#2299
Quidco rates updated on first post.
AbandonedTrolley
30 May 14#2298
Last time I spoke with Quidco they said it was about a month. I will be contacting them on the month and also mentioning about it having reduced from £150 to £140.
johnieutah
30 May 14#2297
No. Sounds like a load of crap from the CS representative to me.
mkh93
30 May 14#2296
BTW, does O2 care about premium/nonpremium member? Payment should go on the same date for both. it is quidco who are delaying based on premium/basic
mkh93
30 May 14#2295
But that is not right, when we bought the contract they advertised a much sooner payment date on their website! this kind of lured me into buying this. they should pay by that date, legally speaking
Chriseybaby
30 May 14#2294
Just spoken to someone on quidco live chat and she said o2 are currently taking 8 weeks to pay premium members and 4 months for basic. So I need to wait until mid July :disappointed:
misterleoni
29 May 143#2293
the K Zoom has a much smaller sensor size and is also a lot more expensive. The only advantage I can see to the K Zoom is that it runs an OS that I deem more manageable day-to-day; however for less money I have bought a Moto E as my daily phone and the 1020 with camera grip. The K Zoom runs Samsung firmware too, which I'm really not a fan of. I also rarely use zoom so the only advantage it does have is lost on me. the sensor in it is the same size (1/2.3) as in phones like the Sony Xperia Z. This isn't terrible at all but I'd rather have the 2/3" sensor with oversampling and incredibly good ball-bearing OIS than optical zoom. You have to remember that even with such great zoom, the effective aperture is lessened the more you zoom in. This means that with such a small sensor, low light photos on the K Zoom will be nowhere near as good as on the 1020 with any amount of zoom - particularly when FULLY zoomed. Each to their own but....not for me.
I also really love the Nokia camera software. It's very intuitive and slick and allows a huge amount of tweaking.
It's also nice to have a separate 'connected camera' that can double as my actual phone on nights out. For heavy use though I can take it out as a standalone camera without risking draining my battery and having no phone to play with. Yes, I could buy a standalone camera but it wouldn't have the same amount of connected features, nor as good a sensor, unless I spent more than £240.
me78
29 May 141#2292
Ok I'm calmer now someone said take the sim out start phone then power off and sim in again and my phone is finally showing correct date and time. Just hoping it helps battery too.
misterleoni
29 May 14#2291
I'm just hoping mine arrives before next weekend. fingers crossed!
in the meanwhile, anyone else want to tell us how much their Quidco is tracking at now, moan about TopCashback or ask how the Refresh thing works again? must be at least three minutes since the last one.
guygreenwood
29 May 14#2290
ME TOO :-)
jiggerjay
29 May 14#2289
my quidco is now at £90 for this from £75, should be £120
liamo
29 May 14#2288
Just got the same email also, saying teh same, i've have my grip within the next week. Result.
the porter
29 May 14#2287
Hello! Thank-you for purchasing the Lumia 1020 and registering for the Camera Grip promotion. Your claim has been successful and we are currently processing your order. We have been inundated with applications so the processing is taking a little bit longer than we wanted. We are really sorry for this, but rest assured your Camera Grip will be sent to you within the next week. If you want to find out more about the Camera Grip please go here. Thank-you once more for your patience. Happy Snapping! The Microsoft Care team
michallemanczyk
29 May 14#2286
Quidco just credited £45 to paypal. Had to keep it for a notice period of 30 days but cancelled contract with the end of May. It was well worth it!
brilly
29 May 141#2285
cos you get the demon eye effect due to the cats eye reflecting the light
the cats probably just waiting for the right moment to get its own back...
titchyyyyy
28 May 14#2284
I predicted this weeks ago, that they'd "lure" people in and then stick a time-wait on the cashback so that you technically have to pay out £150ish for air time before you get the cashback.
Just waiting for QuidCo to do the same, if that's not their plan already.
edit: QuidCo cashback is now £80 for the £38 contract. They already lowered my £150 cashbacks to £140, I wouldn't be surprised to see them dropped to £80 each before the cashback has cleared.
jiggerjay
28 May 14#2283
The camera grip site is a bit weird, put my details in when I received the phone, no dice, just said the IEMI had been claimed already or invalid, then contacted them via twitter and email, they told me to wait and try again, I did, the same happened. Then today it said they've accepted my claim and it'll be with me in a month. I don't remember successfully submitting the data in the first place. All is good though.
Neostar
28 May 14#2282
^^ I suggest sell both and buy the Samsung Galaxy K Zoom
gsusx
28 May 14#2281
IM gonna pay mine off as soon as I get back from my hols.
Shame about the quidco situation but if it cost me 240 for this phone its not so bad. I mean its unlocked and with the camera grip it makes a fantastic second phone.
I have a moto g as my second phone, which is a brilliant phone, but i think i'll just sell that and the 1020 will end up costing me 150 which is great
My overall impressions of this phone Are
Pros:
Amazing camera (cant stress this enough)
good standby time
nice audio
good speaker
nice screen
shed loads of storage.
Cons
Phone itself is quite sluggish, the music app for example seems to take an age to open for no real reason.
App choice is a bit limited, store itself is all over the place.
Battery is poor when in use, mainly apps.
I find the touch screen a bit sluggish, swiping back and forth between apps just seems a bit laggy ....
I dont think i could use this as a daily phone, it would frustrate me a bit too much, but ive used this solidly for a week now on holiday and the overall experience isn't that terrible, i just couldnt move away from android over to this. (I use my phone a LOT though)
Spinal333
28 May 141#2280
That's funny - that was my listing you linked to (thenewSPINAL - SPINAL333) ! I ordered 15 of them from China and put them on fleabay. After 13 sold (listing ended, only have a brown/tan one left + the coffee one I'm using) I've basically lost money. Not worth it at that price.
Here were my figures:
$8 per case from supplier
$43 shipping (tracked)
--subtotal $163 or 98GBP
23% tax (import tax 3%, VAT 20%)
--running total £127.4
ebay fees of £1.35 (x15)
--running total £147.65
postage of £1.83 ((x15) 2nd class signed for)
jiffy bag £0.30(x15)
--running total £179.60
15 items (assuming I pay for mine at the same rate as everyone else) means that each one cost me £11.97 - but sold for an average of £10 (which I had to do as the only other ebay seller was also selling at that price range - and he only cropped up after I had ordered them... so it was more about cutting my losses at that point). I sold a few at £11/£12 which was nice.
They are great cases, but not viable to sell in the UK for under £15 or so (unless you smuggle them in without paying taxes, which is quite illegal).
EDIT2: Forgot - paypal also will take their cut... totally forgot to account for that.
On the bright side, nokia finally accepted my IMEI for the grip, so I should have that soon...
M.
EDIT: Forgot to say - it could be made viable by ordering 250 cases from the supplier (single color), they then reduce their price to $5 a case; and using seafreight rather than tracked shipping... but I'm not willing to gamble £1000 or so on 250 cases of the same color.
That said, if anyone else is interested in this, le tme know and I'll pass you more details on the supplier and on sale-rates for the ones I had.
Neostar
28 May 14#2279
I emailed them last week about that and they sent me an email to say that they will send it out within 28 days, so I'm hoping it's true and I receive it
TommyUK
28 May 14#2278
Nokia case site still not accepting IMEI, they said to wait 5 days, its been 8...:neutral_face:
dryspuri
28 May 14#2277
I have the brand new brown leather one
baldude
28 May 141#2276
I had ordered on the 17 the of April.
drtesseract
28 May 14#2275
Can an admin put a message on the main page saying TCB monthly contracts are subject to minimum 6 months before payout now!!
Please note, all postpay handsets will be subject to a 6 month validation period. If any sales are cancelled or returned within this time frame your cashback will be declined. All other products are subject to a 6 week validation period.
jonspurs
28 May 14#2274
Really, why's that? Cat seemed cool about it...
drtesseract
28 May 14#2273
Yeah what jokers...
Think I'll do the same, not worth waiting 6 months..
Cashback is worth less than the contract at that length.
Just have to take a hit on the contract for the month.
mkh93
28 May 14#2272
Response from Quidco live agent "O2 Mobiles are currently taking around 7 weeks to confirm cashback , so we will let you know as soon as we have an update for you"
will take a few weeks for that to arrive. I don't even think they have the stock released yet, judging by the initial phone call I made.
crazymonkey
28 May 14#2268
has anyone actually received their free case thing? I registered on the 2nd, only to be given problems after problems, ended up receiving a YES around the 13th, but still no free grip has materialised
crazymonkey
28 May 14#2267
Good Point, only issue is, if you cover the black thing to much, it could affect your photo's e.g. the burst of the flash could end up reflecting back to the lens, I have had issues like this with other phone's
Neostar
28 May 141#2266
The problem I am having is finding something to protect the lens
The Nilkin maybe good but I still find that they do not seem to provide adequate protection for the round black camera thing :disappointed:
Matt-C
28 May 14#2265
i got a Fosman case, which is a poor mans Nilkin i guess, but I find it adds too much bulk to the phone. I'm going to try just having front and back screen protectors..
brilly
28 May 14#2264
nice fur detail but flashing (light!) a cat directly = nono
dryspuri
28 May 14#2263
same thing first it was 151 on TCB now 141
crazymonkey
28 May 14#2262
Whomever they are nilkin make some damn good cases. I have one on myhone for the past 19 months and it is still as good as it was on day one. I have removed my phone from it on a weekly basis and no cracks or anything on it!
Neostar
28 May 14#2261
Hey peeps what's the best screen protector and case to buy? my phone is naked at the moment :stuck_out_tongue:
jonspurs
28 May 141#2260
Here's one I made earlier on my 1020...if you like taking photos, just get this phone:
bengutt
28 May 14#2259
Did anyone take advantage of the refer a friend option for the amazon vouchers?
How long has it taken to get them sent through?
kevinp93
28 May 14#2258
Similar thing just happened to my Quidco.. Initially was £150, and now it's £140 :o
bigpappa
28 May 14#2257
My TCB originally tracked at £157.50 and now is stating £147?
What is going on?
misterleoni
28 May 14#2256
cashback is NEVER guaranteed anyway so there would be no basis for a claim. The estimate is based on previous payouts so is not a lie; however they are at the mercy of O2.
liamo
28 May 14#2255
When did you order, i ordered on the 6th may via TCB also, only cancelled my contract yesterday.
baldude
28 May 14#2254
Just got my TCB payable. Thanks op for fantastic deal.
I had cancelled my contact within couple of days for those who still waiting for theirs good luck.
liamo
28 May 14#2253
The 2w3d was an "estimated" date all along, not a "confirmed" date. So we were all taking a chance.. and still got a great mobile for £240.
misterleoni
28 May 14#2252
I don't think that's necessarily true. I don't play any games on my phone. The problem with Windows Phone is that the apps are crap next to the options available on other platforms. There are very few games too but I wouldn't notice that. If you're coming from Blackberry then that speaks volumes about your capacity to forgive :stuck_out_tongue:
misterleoni
28 May 14#2251
I hope that's a joke
bigpappa
28 May 14#2250
So the 2w3d was a complete lie and Trading Standards should be informed. TCB entraps people - the sooner they are taken to task on this the better.
Does anyone think that a claim through the small claims court could win?
ArthurDent1
28 May 14#2249
You have until July 15th to claim the £20 credit
aaad1
28 May 14#2248
I haven't even signed up the the £20 yet so that means my expiry will be pushed back :smiley: Sooner or later I will need to use it on something...
I've decided to cancel my contract with O2, pay of the phone balance outstanding of £230, and give my notice on my airtime contract.
I was going to leave the contract open till TCB had confirmed my £150 cashback, i ordered on the 6th May, but with the current uncertainty about payment dates, i sent an email to TCB customer services last week, (below), and here is the response i got back, so i'm not going to leave a £28 airtime contract running for 6 months to guarantee cashback, as it would more than eat away at the £150 cashback, which i may never see anyway.
What i sent to TCB CS:
Hi.
I purchased an O2 refresh contract from O2 on the 6th May, and it tracked successfully for £150. This was based on TCB having an average payment time of 2 weeks and 3 days that was on your website when i clicked on the link to purchase.
Now on your webpage for O2, you say that all postpay contracts (i pressume this is contract mobiles from o2) have got a 6 month leadtime before payout, and won't be paid before the 6 month verification period.
Can you please confirm that this doesn't apply to me, as when i purchased on the 6th May, this condition wasn't on the T&C's for this retailer, and only seems to have been added in the last 1-2 weeks.
Can you please advise when i should expect payment of my £151 from O2.
Thanks,
The response i just got back was:
Hi,
Thanks for getting in touch.
I have looked at your Earnings page and the estimated payable date for your cashback on this transaction is the beginning of August. As this estimate is based on the previous payment history of the merchant, we normally ask members to allow a further 4 - 6 weeks after this estimated date.
Our apologies if you were not aware that we gave estimated dates for payments.
To view this information on your account please go to your Earnings page and then choose the 'CashBack by Date' tab at the top of the page.
Please allow this transaction to progress through the payment process and as soon as this merchant has passed the cashback to us, we will then award it to our members.
Kind Regards,
Charlie
ArthurDent1
27 May 141#2244
According to the T&Cs the £20 credit is valid for 120 days. I'd better start looking for some apps I need
I agree with you, people like apps due to most of them are games. I'm not too fussed about games on mobile so I don't care how much apps there are. I'll live if the app I want is not there, all I do is ask the company when they will release app for a windows phone. They'll tell you a rough date. Also, more and more devs are starting to make good apps for windows phone.
aaad1
27 May 14#2242
I agree with you, people like apps due to most of them are games. I'm not too fussed about games on mobile so I don't care how much apps there are. I'll live if the app I want is not there, all I do is ask the company when they will release app for a windows phone. They'll tell you a rough date. Also, more and more devs are starting to make good apps for windows phone.
wyabcp
27 May 14#2241
The latest Nexus... meh...
kidding about subway app :smiley: ,and that's my point,
but actually coming from a BB (10+ years) i've learnt to live without apps...that's just me though... I wouldn't expect anyone else to agree, but in my opinion apps are over rated.....good messaging, browser, media player and sometimes camera is enough for me... oh... and for phone calls too :smile:
nige182
27 May 14#2240
A great use for some of the credit is Final Fantasy, it is on sale this week (until Weds I think) for £2.29.
aaad1
27 May 14#2239
I'm not even sure what I will spend mine on, I have downloaded all the apps that I need :/ Also, the apps you bought before, you can download them again for free anyway. Might spend it on some games or something...
misterleoni
27 May 14#2238
These sort of offers always have an expiry date. it'll more than likely be 12 months. I've only spent about 79p of mine as I already had all the apps I needed from previous devices. Didn't find any games that I'm interested in that weren't already on my tablet.
aaad1
27 May 14#2237
I haven't added mine yet, will do soon.
So you have to use all the credit by the end of the year?
misterleoni
27 May 14#2236
'Played with'? What device are you coming from? I've used Android and iOS quite extensively. Can live with WP8.1 fine for special occasions when I need the camera and don't want to take two phones but it's not a patch on the competitive platforms for me. A lot of people say 'the only app I'm missing is (suchandsuch) as if merely having an app is the same as having a good app. Sadly it isn't. Most official apps are rarely updated and don't function as well or with as many features as the Android and iOS versions. Merely *having* an app isn't enough for me. I want app quality. Luckily it's only cost me £67 to put me in a position where I'm very happy. I have every app I need on the Moto E and the best phone camera around with the 1020 - all for £309. I doubt any £300 Android phone alone could offer me that. Really chuffed with some of the photos I've taken on the 1020.
played with an android device... very underwhelmed by it.... apps really aren't a concern, wp has all i need... a part from Subway app! :smile:
misterleoni
27 May 14#2232
don't think I'd want my podcasts showing up in the another app. This statement alone makes me understand that you are really not much of a podcast user, though I think I'm a bit extreme in some ways. Pocket Casts is just beautifully simple and well-crafted though - on both iOS and Android.
I've tried Cloud6 for Dropbox - the app you suggested. However it doesn't upload in the background properly as it promises. No apps do in fact. Both the Flickr apps I've tried promise background uploading, which never seems to work - Whether plugged into WiFi at 100% battery or dancing naked around a yew tree in front of a full moon - it just makes no difference. The only app that works is OneDrive, though it's a bit annoying not bring able to reliably send to Flickr without manually selecting everything for upload.
I really do hope the app situation does pick up quickly. I love carrying my 1020 around for camera work but I've just picked up a £69 Moto E from Tesco to compliment it and it runs a lot faster and does a lot more than the 1020 - aside from the camera. even the battery is much better. This is something of an embarrassment for Microsoft in my opinion. It even uploads to Flickr automatically - with no effort or good luck required. Shame the photos are so dire :P
me78
27 May 14#2231
Thanks that would be very helpful to try
AbandonedTrolley
27 May 14#2230
I'll take a look at my files tonight, I know that I've managed to roll back to 8.0 I might be able to host the file on Dropbox and share.
me78
27 May 14#2229
Thanks but its not that the phone won't connect it says the file is corrupt when I download it. Tried a dozen times now.
AbandonedTrolley
27 May 14#2228
Yes it does expire from your account, can't remember the exact date, but it was before the end of the year.
aaad1
27 May 14#2227
Does anyone know if the £20 has an expiry date? Will it ever expire?
bigpappa
27 May 14#2226
search for my post - a few pages back. I did get back to 8.0
bigpappa
27 May 14#2225
I have had no luck with TCB even on twitter - they seem oblivious to what is going on.
TCB is probably sitting on the money.
me78
27 May 14#2224
Does anyone know how to get back tob8.0? The software recovery tool does not work gets to 99% then says software corrupt. Stuck with a phone that turns off all the time battery only lasts a few hours. Need to fix or cant even sell.
messiahcomplex8
27 May 14#2223
The first and 3rd party apps are just not as good on this compared to iOS or even Android... (Facebook's mobile website, trainlines mobile website, bbc news mobile website are all examples of just optimised webpages which trump the windows app versions). Games run fairly smoothly, but the selection isn't great for now.
However, Music+ app, the 64gb storage, the camera and the overall feel of the phone with Nokia's extras on top (I didn't get the camera grip as I ordered early, talking more about the nokia apps like Nokia MixRadio, Nokia Drive) make me think I can probably live with this phone until the next great deal comes along... preferably for an android next time!
Also, I've tried calibrating the battery, and sorting background tasks etc... It's certainly better than my 920 was, but it still needs 2 charges a day... Which isn't ideal when you can't change the battery.
thats my view of the phone after roughly a month's usage.
messiahcomplex8
27 May 14#2222
fourth?! lots of profits...?
wenttoabetterplace
27 May 14#2221
I hear good things about Rudy Huyn's Dropbox client. It is free with ads, or has a paid version (which is essentially free for us as we have the £20 store credit!)
I have never done podcasting - but so far, I'm pretty happy with the inbuilt one. A nice feature is that the downloaded audio is also available in other apps (I discovered it when adding audio to my MovieJax video editor)
I am like you - optimistic that the app situation will pick up. The latest data suggests Windows Phone has moved beyond 10% market share across much of the EU .... the UK is on 9.5% market share.
Android and Windows Phone are taking iOS market share - which could make Windows Phone the defacto number 2 platform in Europe in the not too distant future. When that happens, developers will unavoidably have to sit up and take notice!
misterleoni
27 May 14#2220
You are surely joking about the podcatcher being 'just as good'?? It has almost no options or features! PocketCasts is one of my all-time favourite apps and is the one thing I miss the most when using Windows Phone.
UC browser is indeed pretty good, and offers some great features. Still uses the same rendering engine as IE though so falls over on a lot of sites, in ways that Safari and Chrome don't. Maybe it will be improved prior to the official release. Doubt it though as some WP8.1 devices are already shipping.
thedon
27 May 14#2219
I'd have to agree with misterleoni on most of this, the apps are the only problem with this handset - It didn't take long to shift my Google Drive files to OneDrive, but it would be nice to have the option of Dropbox. Twitter isn't great but I can live with it (I only generally read it, rather than Tweet) I might try Mehdoh next. I've realised i can easily live without most apps on my Android handset, the only one that will cause me grief is my password manager (mSecure) which I'm going to have to spend quite a lot of time moving all my records to Lastpass / Enpass or one of the other Windows Phone alternatives.
On the plus side, the interface is brilliant, I love the alphabetic grid to jump from A-Z in the people or apps list etc. The built in Podcast catcher/player (maybe just in 8.1?) so far seems just as good as the paid for one I use on Android (Pocket Casts by Shifty Jelly) and the UC Browser is a good alternative to IE.
I've also just discovered the Office Lens for scanning documents etc, which is brilliant for taking photo's of documents rather than finding a scanner - the OneDrive integration is really good too.
I reckon I'll keep this phone a while - I'm optimistic that the app store will pick up too, as it's starting to look like more businesses are switching from Blackberry to Windows Phone. If so the bigger user base should give developers the incentive to develop for the platform - especially if the bigger apps like Dropbox get the ball rolling.
wyabcp
27 May 14#2218
No it will be fine, that's the whole point of o2 refresh
aaad1
27 May 141#2217
For me, I wouldn't buy phones then sell some online; I agree, it's a good idea but that way you are just over abusing the O2 refresh system. If everyone does this then in the future they will probably say that you have to stay a min. of 3 months or something. Buy one to use it, don't abuse it. :smiley:
Neostar
26 May 14#2216
I got mine in-store so I will most likely just go to the store and cancel it in 1 or 2 months time, the problem is getting them to cancel the airtime which I think will be an issue based on all the comments here
richnotts
26 May 14#2215
Paid off phone as soon as quidco confirmed.
Claimed the £20 voucher and the free games
In effect will pay 2 × 13 line rental
wenttoabetterplace
26 May 14#2214
Once I have received the documents through in the post, I anticipate paying 6 days of call plan contract (~£7), and the £240 for the phone.
£247
- the camera grip
- £20 store credit
= excellent deal.
If I then get a further £150 from Quidco, I'll definitely be chuffed!
I'm also going to keep this phone for myself. I've been sufficiently impressed by my 32GB yellow Lumia 1020 to know that this is the phone for me for the foreseeable future. I'd sooner have epic photos than be on the bleeding edge of app releases.
richnotts
26 May 14#2213
No idea why that posted 3 times sorry!
richnotts
26 May 14#2212
Purchased april 20th
Quidco paid (by quidco)
£75 instead of £45?
Camera grip confirmed.
Cancelled all direct debits.
Thanks op my son loves it!
richnotts
26 May 14#2211
Purchased april 20th
Quidco paid (by quidco)
£75 instead of £45?
Camera grip confirmed.
Cancelled all direct debits.
Thanks op my son loves it!
richnotts
26 May 14#2210
Purchased april 20th
Quidco paid (by quidco)
£75 instead of £45?
Camera grip confirmed.
Cancelled all direct debits.
Thanks op my son loves it!
johnieutah
26 May 14#2209
When I called to cancel I paid the first month basically, not 30 days from the date I called, just to the end of the first month. She also took the balance of the phone plan, so £230 off my credit card.
wenttoabetterplace
26 May 14#2208
I've just cancelled my contract. O2's cancellation team are truly inept! I had to go digging in the Refresh terms and conditions to prove to 'Jenny' that I was within my rights to cancel the call plan and just pay off the phone!!
I think I was chatting to her for a good half hour before she finally relented (she was insisting that I needed to pay at least one month of my contract).
Anyway, I was expecting to pay the phone plan there and then. But apparently that is taken at a later date?! I shall now await the cancellation agreement to see what nasty surprises they have tacked on to the final bill!
I really am not impressed with O2. But on the flip side, I do have a stonking phone for a cheap price :smiley: Haha
wyabcp
26 May 14#2207
the longer you
The longer you stay in contract the longer it will eat away at the cash back. Mine got pushed to August, after that I gave up and just paid the one month. If cash back comes through, all well and good.... but I'm not banking on it...
szafeiriadis
26 May 14#2206
My payment date on Quidco has been moved from the end of May to 10th of July..so I am wondering whether it would be better to pay one more month and keep it until 14/07 in order to have the cashback confirmed.
Has any of you guys got his cashback having already cancelled the contract?
wyabcp
26 May 14#2205
I had it on the 12th May, I've just paid one month, so you should be fine..... I think they refund a bit too...
wyabcp
26 May 14#2204
Yes you can, you'll probably get put through to the retentions team, who will explain it for you. The guys who take the phone payment don't seem to know much about the contract, and for me they quoted that it would cost me £500+ to terminate the contract :smiley: The retention team soon corrected that ...
szafeiriadis
26 May 14#2203
Guys, I made the contract on 14th of May, paying for the first month (until 14/06?).
If I cancel tomorrow, I guess I will have to keep it for one more month, that is until 14/07?
Or can I cancel immediately and pay only for the first month?
Neostar
26 May 14#2202
Sorry guys after paying the phone off can I cancel the airtime contract as it says 24 months on my mobile agreement and on almost every bit of the web site?! :neutral_face:
johnieutah
26 May 141#2201
Ditto for me. Anything I get back from Quidco is just a bonus
misterleoni
26 May 141#2200
I cancelled and paid off a few days ago. I'm happy to pay £240, don't see the point in dragging it out. I've not technically 'cancelled' in that I have simply paid off 24x £10 of the qualifying £38 minimum contract...so maybe I will still get either a full or partial payout. It won't break my heart if not though. My payout period has gone up to August now anyway so I'd only be making a small amount of cashback if I kept it running.
wenttoabetterplace
26 May 14#2199
Right people, I'm on the last night of the 'cooling off period' --- I went for the Quidco cashback option on this, my fourth 1020. Is the general consensus to keep the contract running until a payout - or shall I just cancel the contract now & bag the phone for £240 & then just work on the basis that any cashback is a bonus?
If I do cancel, how do I go about leaving credit on the account? I want it to stay 'open' rather than closed completely as I reckon this will aid the cashback process....
Cheers :smiley:
wenttoabetterplace
26 May 14#2198
As long as you bought it on O2 Refresh, then yes, you can cancel at any time without incurring any fees.
Neostar
26 May 14#2197
So I got this offer on Friday, been using it for a couple of days and it seems good, don't wanna return it....yet
Can someone confirm if I can pay off the phone plan in say 2 months time and can cancel the airtime contract? without any termination fees
Also I bought this in store as the website was giving me errors
me78
26 May 14#2196
I wasn't after a fast buck. I sold my nexus which I adored but had a poor camera. I wish I could have the nexus back now!
mkh93
26 May 14#2195
with some luck gumtree could be a good option
misterleoni
26 May 141#2194
Apps generally are just slower and lacking features. Even where official apps are available they're miles behind the Android and iOS versions - Twitter is a good example. There are some ok third party clients but only one does push notifications - Me Tweets - and it is a bit glitchy. There is nothing as fast and slick as Robird or Tweetings. I miss the overall speed and convenience of Android and the Google features - Chrome, Maps, Hangouts, Google Now. There are third party versions of this, as well as Flickr, Dropbox etc - but they're nowhere near as good as the official clients and are often seriously hampered by the lack of background downloading. Ironically there is also no HUKD client. I tried a third party one but it was pants, so I've been logging in via the web browser for the last couple of weeks. Hardly ideal.
Another thing I love is podcasts. I have around 80 subscriptions and hate Windows Phone podcatchers don't allow me to sort my podcast feed by 'most recent' (i.e. those that have most recently uploaded a podcast). There's only one that does - Podcast2Go - but I have to close and re-open the programme to see new podcasts upon refreshing and it has some annoying playback quirks.
I love the 1020 hardware and all the Nokia camera features and look forward to using it with the Camera Grip once it arrives. For me though Windows Phone 8.1 is vastly inferior to Android and iOS - not just for apps but in terms of features and APIs. Some love it, I don't understand how or why. I can perfectly well manage with it though on holiday and stag dos so it will be a godsend in the coming year.
I'm very glad I bought it - even at £240.
If only it ran Android... :P
wenttoabetterplace
26 May 14#2193
Out of curiosity, what things does the Moto E do in your estimation that the 1020 doesn't?
misterleoni
26 May 142#2192
Seems people were just trying to make a fast buck on here. No sympathy. £240 for a 64GB 1020 with £20 credit and a free camera grip is a great deal in my option, and I can't wait to put it through its paces this summer. The lack of apps is a bad thing but I can manage ok and won't need apps on nights out - just a great camera. I have now sold my 5S and bought a Moto E for £69 to use as my daily phone. I think I'll get along great with that combo. I still have cashback tracking - if it does pay out then that will just be a nice bonus.
wyabcp
26 May 14#2191
Ebay only option for me, very tight prices though... saying that i'll sell the grip when I get it, and had the £20 voucher for MS site... so got few pennies out of it...
me78
26 May 14#2190
Where is the best place to sell? Id be making a loss with Cex. The phone is only a mth old so that seems bad.
wenttoabetterplace
26 May 14#2189
Quidco are clearly the much better company;
Live chat
Call back option
AND a local rate telephone number
Once my remaining cashbacks are paid on TCB, I will be switching fully to Quidco. TopCashBack can clearly afford to pay those extra 5% or so on each cashback simply because they have ZERO customer service. They don't deserve to be rewarded with our custom
wenttoabetterplace
26 May 14#2188
You WILL receive the camera grip....but it will probably take near enough 28 days. I did the same redemption thing using the same claims department for a Lumia 620 cover (they even had the same IMEI issues!).
Once the claim is confirmed, the item does get delivered. Just have some patience :wink:
wenttoabetterplace
26 May 14#2187
4G is actually more power efficient than 3G....
BUT, it all depends how close you are to the 4G transmitter. If you are near to the transmitter, the phone doesn't have to pump out as much power searching for signal. I dare say you probably have low 4G signal, but strong 3G signal....hence why 4G seems to be a battery drainer.
You are right about 2G though - that sips the power :wink:
wyabcp
26 May 14#2186
Just sold mine for 270 quid.... so I've broken even...
Pspvita
25 May 14#2185
They said within 28 days for camera grip so don't think anyone would have got one yet.
gsusx
25 May 14#2184
its a shame about the whole quidco thing cos the deals certainly gone a bit sour because of it.... has anyone actually managed to get a camera grip yet ... doing my head in
dizzer
25 May 14#2183
Does quidco pay on business tariffs? You get 2gb data through the business site.
TommyUK
25 May 14#2182
Looks like a minimum 3 month payout then.
jolieguano
25 May 14#2181
916nick
24 May 14#2180
You're right about getting the right person on Quidco live chat but for anyone who's date keeps getting put back, like mine did, I was initially told the seven weeks before payment but when the date kept going back and then suddenly changed to 16th May on the 16th, I did it again and they offered to pre pay it. I ordered April 25th and the money hit my account May 21st.
titchyyyyy
24 May 14#2179
I wouldn't bother. They only pre-pay IF it hasn't been paid by 7 weeks~ and even then you need to get the right person through live chat, that's what I was told on live chat by a girl called Nata(lie).
I ordered on the 12th May and my payment date has gone back to the 3rd of July, which is about 7 weeks. The only thing that **** me off about QuidCo customer support is the insane amount of copy/paste macros they use in live chat as they don't look at your account personally, even though we pay £5 for it! Avoid Natalie if she appears.
guygreenwood
24 May 14#2178
I've just bitten the bullet and cancelled the contract and paid the outstanding £230 balance for the phone.
Only paid one month's charge so not too bad.
If the cashback comes off then that will be a bonus. Still a good price for this awesome phone.
Did the same last year with Lumia 925 and sold that this week.
Wonder what next year's deal will be ??
sumomoggy
24 May 14#2177
[quote=delleddy9]Mobile Ordered: 23rd April.
Contract Status: Cancelled
Cash back Tracked: Same day within an hr.
Cash back Status: Not Paid (Estimated 10th June) :disappointed:
Camera Grip: Filled Online Form and got email back saying claim validated and the grip will be sent in 28 days. :stuck_out_tongue:
Operating System: Updated to 8.1.
Battery Status: Initially had issues but now with 3g on all the time and fairly moderate usage i think i am getting good battery life.
What date did you put as the purchase date if you ordered on 23rd April ? The offer is only valid from 1st May onwards.
aaad1
24 May 141#2176
Guys, I main reason why 1020 drains battery a lot is due to the fact that whenever you have 4g on, it uses more battery. In settings, you have the options to choose. 3g is a lot better and 2g is the best for battery usage. windows phone system doesn't use much battery, it's all these wireless signals and background apps that we are running that's causing battery to drain faster.
icavak
24 May 14#2175
Did you email them to get it or go through the website?
szafeiriadis
24 May 14#2174
Is Cex still paying 250 to buy it?
delleddy9
24 May 14#2173
Patience Guys. If you notice no one has had any cash back declined on this deal and moreover people who has cancelled had got there cash backs confirmed and paid. I think more people chat on this deal with Quidco i think there will be more delay to the cash back. Some people were lucky that they got Pre-Paid, but most haven't. So i guess if we are patience everyone will hopefully get there cash backs.
wyabcp
24 May 14#2172
I'm going to cancel the contract, now quidco has been pushed back to August. I will sell the phone, hopefully still get a good price for it after 1 week of use.
Great phone, but I don't want to risk the £240. Also when the camera grip arrives i'll sell that on ebay so hopefully will break even.
Then i'll look at getting the Lumia 925... slimmer and more to my liking...
TommyUK
24 May 14#2171
Damn, live chat is closed, i'll have to try tommorow.
TommyUK
24 May 14#2170
Thanks, gonna give that a try.
wyabcp
24 May 14#2169
Mine's gone back to August. People have mentioned using Quidco online chat to see if they can resolve and give you and answer.
TommyUK
24 May 14#2168
My quid co has been put back to 3rd July instead if 2nd June. If I contact them will they do anything about it or am I stuck waiting?
niceness
24 May 14#2167
Hi there,
Do you mind posting which cover you bought. I am interested to hear which covers are good. Also, has anyone bought a earpiece for talking on the phone? Thanks! Yes, a big thank you to the person who posted this deal! It was a very very good spot ;-)
umar
24 May 141#2166
quidco paid yesterday ordered 17th april didn't get the phone till after easter requested unlock code cancelled as soon got code all done via live chat
never contacted quidco etc don't understand why people do that!!!
would love camera grip if anyone wants to give one out or would pay reasonable price
also hoping for wireless cover to drop in price soon already have charger used with my 920
bought the yellow cover from ebay £5.50 mentioned here for holiday use very nice cover
Can any recommend a neck strap for holiday use Please
sold 920 £110
with cash back and £20 from nokia for apps etc don't play games so didn't bother with that freebie worth £34!
very happy with everything brilliant deal thank you OP and to all who recommended cases and other tips:)
delleddy9
24 May 141#2165
Mobile Ordered: 23rd April.
Contract Status: Cancelled
Cash back Tracked: Same day within an hr.
Cash back Status: Not Paid (Estimated 10th June) :disappointed:
Camera Grip: Filled Online Form and got email back saying claim validated and the grip will be sent in 28 days. :stuck_out_tongue:
Operating System: Updated to 8.1.
Battery Status: Initially had issues but now with 3g on all the time and fairly moderate usage i think i am getting good battery life.
misterleoni
24 May 14#2164
Send the email and they sort it eventually. I got a confirmation a couple of days ago after about a week's wait. Didn't have to fill in the form.
aaad1
24 May 14#2163
I emailed them, I'll contact them again next week and see what they say. O2 hasn't passed the IMEI numbers to them so that's why it's invalid.
pipsqueak
23 May 14#2162
I'm getting the same. Who did you contact?
sumomoggy
23 May 14#2161
Me too - I was told via email on Monday to wait 5 days for it to be fixed.
Matt-C
23 May 14#2160
yes, you have nothing to lose
O2 Refresh terms haven't changed, you can keep the phone regardless of when you cancel the contract
pipsqueak
23 May 14#2159
Can anyone tell me if they have ordered in the last week and cancelled whether they have been allowed to keep the phone or not as the goal posts seem to keep moving on this deal.
aaad1
23 May 14#2158
guys, my payments has been postponed to mid-August. Should I contact them?(Quidco) or just wait...
TommyUK
23 May 14#2157
Still saying that my IMEI is invalid. Useless...
johnieutah
23 May 14#2156
Cancelled my contract this morning, will take the hit on the first month. In hindsight maybe should have kept it running as even if it took 4 months to pay out, I'd still be in the same position (-£28). Maybe Quidco will pay out, but my hopes aren't high.
Should have gone the referal program route in the first place.
bigpappa
23 May 14#2155
Quidco at least has online chat - thats a huge advatage.
TCB has nothing - time to bombard their twitter page.
I wont add a hashtag here as I am sure it contravenes the T&C.
pauldh
23 May 14#2154
They seem to treat everyone differently - some have been prepaid by contacting online chat and some (like me) have been told everything is progressing normally and to wait. They did at least guarantee me yesterday that they would honour the cashback themselves if O2 hasn't confirmed by 30th June
Matt-C
23 May 14#2153
Are you sure it's retrospective? I've still got pending cashback with TCB from about a week before they changed t&c's
In the future I will try and stick with quidco though, I prefer the website and i've never had any issues with them
ArthurDent1
23 May 14#2152
Lots of people criticising TCB customer service but I'm not getting on much better with Quidco...
My cashback tracked on May 6th and had been sitting at payment of £47.50 due on June 16th ever since.
However, a 2nd claim tracked and paid out on 16th May for £47.50.
Nobody at Quidco can tell me what's going on, I just keep getting vague reassurances that it will be sorted and promises to contact me 'in the next 2 days', 'next Thursday', etc. Nobody ever contacts me. I pay for premium membership and I'm wondering why I bother.
Still haven't cancelled my contract - if I cancel now the cashback I've already have will just about cover it.
bigpappa
23 May 14#2151
I would stay clear of TCB they will try everything not to pay out - plus awful customer service,
I don't think I am allowed to add a hashtag for TCB but they are changing their T&C and applying them retrospectively.
Despicable company and will never use again.
twinkle
23 May 14#2150
both contracts still running...have spoken with Quidco but they tell me to keep waiting and all will be okay :smiley:
wenttoabetterplace
23 May 14#2149
They did with the Nokia X line of phones. They were a custom version of Android though, very much budget phones, & hooked up to Microsoft services rather than Google.
More a way of twisting Microsoft's arm into buying out their handset division than an actual proper product line!
wenttoabetterplace
23 May 141#2148
STOP spinning that same old yarn. & stop making out that you have done anyone a favour. You did not help anyone out. You just chose not to inform them that they could easily and without breaking any rules get the full £80 for themselves. Yes, you have made a good profit out of this....BUT, to my mind, you have just taken money from the people that actually deserve it.
I think the cashback route is a game of chance at the moment. TCB is a bit of a hopeless option - Quidco are better....but as has been demonstrated over the last few days, t&c's can be changed retrospectively.
But yes, anyone can refer anyone else (whether they are on O2 or not). So just get your partner/family member to send you a referral link, then click through and order the phone. Within 30 days, you will receive an email asking you to confirm which gift you would like - with that gift then taking up to a maximum of 10 days to come through. This works on all eligible 1020 contracts (so you can get an £80 reward for taking the £13 p/m option for example).
sbellseb
23 May 14#2147
The referrerer gets £40 and you get £40. It's a choice of M&S or Amazon vouchers. People have tried to keep it in the family and get £80 others that weren't so bothered just asked folk on here to refer them. I helped a few out.
Matt-C
23 May 14#2146
You mean better than cashback? What rewards do you get to choose from?
wenttoabetterplace
23 May 14#2145
"Thank you for signing up with O2. We are pleased to inform you that your account has now been validated in our system and we can ask you to choose your reward. Please click the link below to select from the available options"
Reward selected...I now just have to wait up to 10 days for it to be delivered by email. My contract was ordered this time last month.
The referral process would therefore seem to be the better option going forward.
me78
23 May 141#2144
I moaned on my fb about wanting to go back to android and had lots of people saying they hated their windows phones. Seems to be common if you've had apple or android to find it a hard transition to make. Its the little things for me like FB login to other sites like bzzfeed doesnt work, videos rarely upload in the background. Cant access things like aptoid. No autofill in the browser.
robot1000
23 May 14#2143
Wasn't there talk of Nokia dipping their toes in the android market?
misterleoni
23 May 14#2142
Those are good stats when presented that way but the truth is that it's easy to be the fastest growing when your numbers are small. If one platform has 1000 users and grows to 1100 customers that's a higher percentage growth than a platform with 1000000 customers that grows to 1090000.
I've been following Windows Phone since it first came out, and whilst it's true that you can now get apps for most things, having an app and having an UP TO DATE or even DECENT app is another thing. The reality is that Windows Phone simply doesn't have the numbers to make any developers jump on it. Why would anyone dedicate money to a platform with a tiny percentage of users? It wouldn't make sense. The problem with the platform now is that it needs more customers to spark developer interest and more developers to spark customer interest. For either of these things to ever actually happen is far from guaranteed. Microsoft has money but it doesn't have powers of persuasion. Not in the mobile space.
Anyway, I love this handset. It's a beautifully made device and I look forward to taking some great pictures on it over the coming months. All the while though I will be sacrificing a truly better mobile experience for it. I guess it's a tribute to Nokia that I'm willing to do that.
I certainly won't be raising a glass to Microsoft's work.
aaad1
23 May 14#2141
The problem is that some companies didn't put much effort into their apps but with new updates, I'm asumming that they would be better. Windows phones are starting to gain more and more customers(I read that it's the fastest growing phone platform currently), more companies would make better apps.
mkh93
22 May 14#2140
Have you cancelled the contract? or waiting for the cashback?
Mine has moved from missing to 12th June, phone bought 18th April...and still waiting for cashback from Feb which has had to go as a new claim generated by Quidco.
Pspvita
22 May 14#2137
How much does it cost to end your contract early on O2 Refresh? What do you charge for the leftover Airtime Plan?
With O2 Refresh, there's no penalty for ending your contract early. All you have to do is pay off the balance of your Phone Plan. There's no termination charge for ending your Airtime Plan once you've settled your Phone Plan.
Hide full quote
What if I want to leave O2 and end my O2 Refresh plan?
You just need to pay off whatever's left on your Phone Plan. Then you can either sign up to a new plan, or leave O2. If you'd like to leave O2, after you pay off your Phone Plan, ask us for your PAC code or give us notice to cancel your account.
If O2 Refresh makes it easy to leave by just paying off your phone, aren't you afraid all your customers will leave?
O2 Refresh gives customers the freedom to leave and therefore, we think, the confidence to stay. There are plenty of perks when you're an O2 customer. Exclusive offers and experiences with Priority Moments. Queue jumping with Priority Tickets. Behind-the-scenes access with Priority Sports. Not to mention free O2 Wifi, and cash for your phone with O2 Recycle. And now with O2 Refresh, the freedom to get a new phone whenever you want
mkh93
22 May 14#2136
My Quidco estmated payment date has deferred from 27 May to 2 June... and now to 3 July!!
misterleoni
22 May 14#2135
Apps are there now. Problem is that most of them are rubbish compared with the Android and iOS versions. Twitter for example is complete sh**e. Third party apps for Twitter aren't much better either. Mostly slow, glitchy, only one has push notifications.
robot1000
22 May 14#2134
Do their terms and conditions back that up though?
Chuckles1001
22 May 14#2133
Got £90 paid yesterday via quidco after cancelling my contract the day the phone turned up
Pspvita
22 May 14#2132
I was paid out on my canceled contract.
Pspvita
22 May 14#2131
You have a 7day cooling off period you have the wright to cancel the phone rental you have paid for the phone it's yours now just phone again and talk to someone else.
johnieutah
22 May 14#2130
So my cashback has now jumped another 6 weeks back to Aug 7th... I will definitely be cancelling this tomorrow. I'll have lost £28 for the first month. Have to notch that one up as experience and should have cancelled within the first 7 days, I highly doubt Quidco will be paying out on cancelled contracts but happy to be proven wrong :smile:
robot1000
22 May 14#2129
I just paid upfront for my phone and when they asked what i wanted to do about my line rental, I said I wanted to cancel it within the 7 day grace period, at which point they refused and said that I wasn't returning the phone I would have to give 30 days notice.
Are there any terms I can quote to backup my request?
Pspvita
22 May 14#2128
Yes and yes
aaad1
22 May 14#2127
There's draw something on the Windows phone store. grocery app(mysupermarket) it will be released soon, I emailed them. And I have never used those other apps you mentioned before. For candy crush, people invite me on fb, do I don't play it :smile:
robot1000
22 May 14#2126
Anyone know if I can buy the phone outright and then cancel the 'line rental' part (within the 7 days cancellation period) and not have to pay for that?
pipsqueak
22 May 14#2125
Finally bit the bullet after procrastinating for days.
Just need to sell my HTC One.
me78
22 May 14#2124
I'm just reseting via the phone now, the recovery tool says package corrupt. Fingers crossed.
wenttoabetterplace
22 May 14#2123
Sign in to Outlook.com then click on the down arrow next to outlook.com in the top left corner. You'll then see the various MS services....one of which is 'People'. If you see your contacts there, then they are safe and will download to whatever device you connect via your MS account.
aaad1
22 May 14#2122
You'll be fine. Too much effort for them to chase you on these items.
me78
22 May 14#2121
Can't use the software recovery, downloaded a few times just says error now says corrupt.
me78
22 May 14#2120
I don't think they'd cancel the grip but the imei won't work when the person who buys it tries.
AbandonedTrolley
22 May 14#2119
The £20 is a Nokia/MS promotion, nothing really to do with o2 so can't see that happening, they might be able to cancel the grip by telling them that the phone has been returned via the IMEI.
me78
22 May 14#2118
Still updating. Apps wise I miss Draw Something, Candy Crush, Scrabble, decent grocery app, pet rescue. Cant use Amazon cloud player. There are more but I can't think off the top of my head. Cartoon HD that's another.
pauldh
22 May 14#2117
Seriously doubt their systems will link that you have cancelled and yet claimed the grip and used the voucher. I can't see why their systems would be set to detect this
Andymac007
22 May 14#2116
Sent my handset back and canceles the contract with the cooling off period. However I had already redememed the £20 voucher (added it my xbox account) and have had a camera grip approved. Do you think that o2 will come looking for these items or could I I just treat them as freebies and try to sell the camera grip on eBay?
liamo
22 May 14#2115
Thanks for confirming, appreciate it.
pauldh
22 May 14#2114
Agree - I cancelled mine last week for the same reason so if Quidco do pay it is just a bonus
guygreenwood
22 May 14#2113
My date has changed again today from July to August. Not worth keeping contract anymore - 4 months contract is almost more than the "potential" £150.
pauldh
22 May 14#2112
Just done an online chat - they reckon they are chasing O2 but won't prepay me until 30th June!
AbandonedTrolley
22 May 14#2111
Mine is still estimated 2nd June.
Battery update 83% after 3 hours off charge and moderate usage through the day due to not much work. Estimated time remaining 1 day 7 hours.
pauldh
22 May 14#2110
My Quidco estimated date had been moved around a few times but was due for today. Just checked and now there isn't a date in the estimated column. Boo hiss
aaad1
22 May 14#2109
Wow, you are having so many problems! Maybe you should check your phone settings or flash a new one?
I have had this phone for quite a bit and have experience no bugs or any disadvantage situations. My battery last about 2 days with moderate use, if I use it a lot then it still gets me though the whole day. Also, don't keep too many apps running in background, the more apps you have open, the more it drains the battery, hold the back button to see the apps you have open.
Also you said there are some apps missing? All my apps are on windows phone store(maybe, I'm lucky?) well... apart from one which the company hasn't released any apps for any platform yet.
I had a S4, it was quite good but I think 1020 is better(not just the camera). I'm really looking forward to Windows phone 8.1, there'll be some great new features but I'm waiting till next month for the official release. Dev release contain bugs.
AbandonedTrolley
22 May 141#2108
You will need to go back to an unbranded 8.0 and then update via the preview to 8.1
Yes the phone will still be unlocked.
liamo
22 May 14#2107
Probably a still questions, but i've unlocked my phone, and it's currently running 8.1 with the O2 standard image it came with.
I now want to debrand it from the O2 boot logo, and install the fully unbranded version, when i do this, i pressume the phone will still be unlocked after i've put on the stock image, can anyone confirm if this is the case.
Or do you need to enter in your unlock code again (and if so, will it be the same one).
Cheers
Pspvita
22 May 14#2106
Yes
me78
22 May 14#2105
so because I have synced to the cloud when I sign in after update contacts should just be there? Im just worried as on laptop signed in to microsoft account I cant see contacts.
How do I back up my contacts, I've synced with microsoft contact but can only see fb stuff when I go on there. I lost all my contacts when I got this phone so worried it will happen again.
AbandonedTrolley
22 May 14#2100
I'd follow some of the advice bigpappa is giving regarding the update. I've just checked my phone that's been sitting on my desk for the past hour off charge. 100% remaining, 1 day 15 hours, but have also been checking Whatsapp/Facebook and emails briefly. I have Wifi/Location and Bluetooth turned off as i'm in the office and no need. The quick toggles make that easy to just do.
bigpappa
22 May 14#2099
I debranded then upgraded to 8.1 - had so many problems.
Download Nokia software recovery tool, do a hard reset on the phone - google it. If you get a connection error try a different usb cable and port. At the 4th attempt it worked.
Back to stock o2.
If you upgrade to 8.1 you must do a hard reset straight away before setting the device up.
misterleoni
22 May 14#2098
It's still a BETA though. Windows Phone is still sorely lacking for me but I'm sticking with this 1020 at least for the next couple of months as I need a good camera and - ideally - a phone in one. There isn't a comparable phone on any other platform other than for shot-to-shot time. For 'holiday' type photos the 1020 is unbeatable. I'm finding battery a bit crap at the moment too but hopefully Cyan will be out next month. The fact that the phone charges quickly helps too.
me78
22 May 14#2097
I didn't want to update I did here because on here people said it fixes the annoying things. Cant win either way it seems.
AbandonedTrolley
22 May 14#2096
That's why I'm accepting bugs for what they are, if this was the Nokia Cyan software then I would worry a bit more. Right now I accept that i'm using preview software and things might be broken. I've done enough flashing of ROMs in the past to know that things break and get fixed.
johnieutah
22 May 141#2095
Aren't people expecting a bit too much from what is essentially a beta?? I would wait for any updates until they are available officially, and not some WIP
me78
22 May 14#2094
I'm going to try and back up tonight - I didnt use cable just 'on air' so will try that thanks and restore to default. I'm convinced something must be wrong. If I can get it running well then I'll sell and think I'm getting a galaxy s4. I'm on holiday this weekend so will get some nice pictures at least before I totally decide.
Screen in sunlight is good I will agree with that.
AbandonedTrolley
22 May 14#2093
Wow sounds like a bad flash tbh, obviously I'd understand some bugs but that battery drain overnight is far too high. What's up with the Sync? Are you making sure you are using the Nokia cable that came with it, I noticed that it wouldn't recognise my phone using a different USB cable. I agree though if you don't like the phone then there is no point putting yourself through ownership.
I currently quite like it, issues I have at the moment are bluetooth audio in my car skipping quite a bit (putting it down to an 8.1 issue) and also a lack of a couple of apps. Things like YouView, PlayStation app would be nice. Other than that I think it's a good phone, I love the screen in the sunlight and the wireless charging in the car is great.
me78
22 May 14#2092
The 8.1 as everyone said it would solve all the things I hated. It hasn't, it's worse aside from having swype and better volume control. Can't get it to go back either as the sodding sync thing won't work so I can't back up. The FB always says it couldn't update as I exited whilst posting so I have to sit there tapping the screen to keep it on whilst photos/video upload. Missing all the android apps I used to use. I charged last night and it was down to 50% when I woke up with nothing on and completely died after an hour of FB/Internet this morning.
I'm thinking sell, I will be so sad to see the camera go but it doesn't seem worth having a phone I hate. Price on CEX really dropped though and envirophone say it's their most recycled phone now.
AbandonedTrolley
22 May 14#2091
Are you running 8.0 or the 8.1 preview?
johnieutah
22 May 14#2090
Can't see anything on Quidco so I presume TCB...
me78
21 May 14#2089
Lol at the o2 chat had similar conversations myself. Stupid phone froze again keeps going back to may 2nd too. Wish Samsung galaxy 4 was cheaper think id swap. Be sad to get rid of the camera but so many things are annoying me.
916nick
21 May 14#2088
Or they're just closing the loophole that we were all, me included, happy to make the most of when it was there. it doesnt make sense for them to keep losing money on this deal.
bigpappa
21 May 14#2087
This TCB or Quidco?
I think its a complete scandal by o2 and TCB.
houghy1
21 May 14#2086
When you say "i placed an order on sunday which tracked on quidco however i cancelled it before delivery as i noticed no cashback was being paid."
Do you mean the cashback offer from quidco has stopped??
loonytoon01
21 May 14#2085
placed an order on sunday which tracked on quidco however i cancelled it before delivery as i noticed no cashback was being paid.
I placed a order yesterday however it has not been tracked i have now opened up a claim form does anyone know how long it takes to resolve? cheers
robot1000
21 May 14#2084
O2 Chat are utterly useless!
robot1000
21 May 14#2083
Just noticed that the terms state:
Anyone know if this recently changed?
sbellseb
21 May 14#2082
I'd bet this would come under a tablet sale which would only net you £10 on Quidco. Good spot though, seems like a decent budget tablet and with the prices dropping like mad on mobile technology The manufacturer may have thought they'd best get rid of some quick. Perhaps an online chat with Quidco or O2 would clarify, or confuse depending on who you get connected with :stuck_out_tongue:
bigpappa
21 May 14#2081
TCB are useless. Their twitter account just repeats what their website is stating - a complete and utter joke. Will never use TCB again. Quidco all the way.
titchyyyyy
21 May 14#2080
They're now selling a Huawei MediaPad M1 on refresh deals for £168 device payment on a £32 contract which would lower the device to £53 after cashback, might be a nice cheap 8.0inch quad core tablet for anyone?
eek
21 May 14#2079
Having sold the first two I've now bought one for myself.
Quidco has tracked so that looks hopeful...
me78
21 May 14#2078
I'm down to 9hrs 50 mins now didn't use phone for almost a hour then just used for twenty minutes whilst I had my lunch.
me78
21 May 14#2077
The battery seems odd as lots complaining its awful and lots saying its great. Does make me wonder.
thedon
21 May 14#2076
I don't know if it helps, but I'm finding the battery life to be really good - albeit with low usage.
I've upgraded to 8.1, and have Glance (Interval), Touch Sensitivity set to normal, and dual tap to switch on enabled. WiFi, GPS, NFC are on, but not Bluetooth. Brightness set to automatic. Battery saver is on, but I don't think it kicks in until levels are "low"
Since I took it off charge around 8.30am yesterday* I've only made 3 calls - one for 25 mins, two for around 3 mins each. Used apps throughout the day, limited browsing and taken a couple of photo's with the camera. I still have 62% left which the phone estimates at 15 hours remaining.
* Edit - I've just remembered that I topped up the battery in the car for around 20 minutes on the way to work this morning, so the above info is misleading. Apologies.
me78
21 May 14#2075
Just unplugged I have 81% says will last 11hrs 34 mins. Only thing open is this one browser window.
twinkle
21 May 14#2074
I have one for me and OH both on my account
gsusx
21 May 141#2073
Standby time isnt an issue for me, infact its the best of any phone ive owned recently, it's actually USING the device that kills the battery for me :disappointed:
me78
21 May 14#2072
Oh gps and location are off.
me78
21 May 14#2071
I tend to check email and pop on the internet quite a bit and need things like notifications of fb messages on. Never had an issue with Samsung galaxy or google nexus with battery though. I'd charge daily but didn't have to turn everything off or charge up to three times a day if I use the phone.
mkh93
21 May 14#2070
Can anybody tell me if I can buy another refresh plan when I already have one? thanks
AbandonedTrolley
21 May 14#2069
I read over on XDA about changing the keyboard settings, stopping things like auto predict etc and swiping. That supposedly improves battery life quite a bit.
Pspvita
21 May 14#2068
Why use gps on all day if you never used it once in a day you may have gained a hour in battery life if you left it off this is the point I am trying to make,
Pspvita
21 May 14#2067
I mean use it when you need it.
me78
21 May 14#2066
That's what I was wondering? Do you mean turn all stuff off and don't use it? Seems a bit pointless.
Pspvita
21 May 14#2065
That's if you want to go into hardcore stamina mode probably bit extreame.
twinkle
21 May 14#2064
Anyone had any confirmation of the refer a friend vouchers?
gsusx
21 May 14#2063
basically rendering it a dumb phone :'(
me78
21 May 14#2062
What?
Pspvita
21 May 14#2061
GPs,wifi,data, all off drop into 2g mode
me78
21 May 14#2060
Anyone else got battery tips? I've stopped things running in background, screen sensitivity normal, glance off. I can get about five hours out of phone at best. Less if I use it heavily.
laurazhao
21 May 14#2059
I think it needs a nice "phone charger" to get it powered through the whole day, check below link:
I picked up the wireless case and the car dock as having a nice dock is important to me, it fits in nicely and has NFC to fire up the Nokia Car mode and charges wirelessly. Really impressed even if it was fairly expensive.
gsusx
21 May 14#2057
Morning All,
Quick battery life update. Drained then recharged.
I got an hours worth of video (local video) connected to wifi and only saw a 7% battery drain which is insane to say the least. That's tremendous....
The problem isn't the screen. It's basically the minute it requires processing power (as in a game or even a browser) or when it is using a data connection. I have never seen a battery drain so fast. It's horrendous. i would say i was losing 1% every 2 minutes which in my eyes in unacceptable..... The handset also get stupidly hot.... dunno whether or not this is because im on the 8.1 build... may well have to downgrade and see what happens.
aaad1
21 May 14#2056
When you said 'cancelled both my contracts without paying' When exactly did you cancel them? Straight after you bought the phone? or did you do the when you received the phone?
This is a good way to get cheap phone for some(some are moderate and some are expensive). Which tariff did you chose?
ArthurDent1
20 May 14#2055
You can get the wireless charging shell for £20.99 (free P&P) from the O2 Accessories shop by using the code CASE30 (it gives 30% off any case - it's an offer posted on their website to apologise for their website being down!).
EDIT: just realised it's £2 cheaper on Amazon anyway. Did consider getting one instead of a case but the cost of the charging plate put me off!
titchyyyyy
20 May 14#2054
I've seen a post from a person who cancelled their contract without paying (sent the phone back) and got the cashback from QuidCo. Seems to be all about luck. I cancelled both my contracts without paying and my payments are on Guaranteed and have been updated to be paid out on the 2nd of june. One can only hope!
the porter
20 May 14#2053
1 was accepted on the website the pre may one, and the other i emailed direct to anovo just a photo of the packing slip
sumomoggy
20 May 14#2052
Did you email anovo or go via website?
I am in same position as you (as in 1 bought in April and 1 in May) but on website they are both still invalid.
Do anovo require all same details (address/birthdate etc?) or just photo of packing slip?
Pspvita
20 May 14#2051
I cancelled the day after I ordered the phone so it was cancelled even before I got the phone delivered
aaad1
20 May 14#2050
When you say you cancelled it 'one day after', do you mean you cancelled it the day after you received your phone or do you mean the day after the O2 cooling period?
Pspvita
20 May 14#2049
I canceled my contract one day after and I still got cash back payout after one month but it's a hit or miss it's up to you iiff you want to risk it I only got £45 on £13 pm so was not bothered for higher cash back it's a bit risky.
the porter
20 May 14#2048
28th April and the other 2nd may so 1 out 1 in
aaad1
20 May 14#2047
How long does it take on for quidco to confirm the cashback? I'm at the 'cooling period' for quidco. Should I can cancel my contract tomorrow or wait another day or two(still within the 7 day O2 cooling period).
Pspvita
20 May 14#2046
When did you buy them?
me78
20 May 14#2045
I've just had a camera grip confirmed too. Made up.
bigpappa
20 May 14#2044
You went via the camera grip website or via email to nokia or emailed anovo?
wenttoabetterplace
20 May 14#2043
Just had my third grip confirmed. They are all being delivered to the same address.
I am now just waiting for my final 1020 to 'register' to the O2 network over the course of the next 48 hours. I should then be able to make an instant claim on the grip form :smiley:
wenttoabetterplace
20 May 14#2042
Almost certainly not...
They had a prior offer for Lumia 620 covers. On that website (which had the same format), you could select the colour you wanted. Since they have omitted that option from this website, I would assume that we'll be getting black grips.
On a positive note - the black grip is less flashy, so less likely to make you a target!
bigpappa
20 May 14#2041
Do we get to specify a colour for the grip?
the porter
20 May 14#2040
I used both to be on the safe side hopefully at least 1 will pay out
bigpappa
20 May 14#2039
I have contacted them they just said its waiting to be paid and provided nothing else.
This is a top deal only if you went with quidco.
the porter
20 May 14#2038
Tcb can me contacted via Twitter or on there site they will get back to you but I still prefer dealing with quidco http://www.topcashback.co.uk/Help/54
the porter
20 May 14#2037
Both my grips have been validated even though bought before 1st may
johnieutah
20 May 14#2036
Yeah I just got this too. This must be from the manual validation, I never got the website to work.
guygreenwood
20 May 14#2035
Me too.
916nick
20 May 14#2034
Just got the same email....this deal gets even better!!!
bigpappa
20 May 14#2033
Your Nokia Free Camera Grip claim has now been validated. You will receive your Nokia Lumia 1020 camera grip via post within 28 days of receipt of this email. Please note that the camera grip will be posted to the address supplied as part of the claim form process.
Please keep this email for future reference.
If you have any questions please check our Terms and Conditions or email [email protected]
Kind Regards
Nokia Free Camera Grip Promotional Support
This is an automated email, please do not reply
aaad1
20 May 141#2032
Not too sure if I should wait for the cashback or not :/
Also, are loads people only using O2 refresh to buy phones instead of actually staying with o2 refresh? :P Some phones are cheaper on there and some aren't.
memyhead
20 May 14#2031
I know the phone comes with a 2 year warranty but do you need to register it somewhere in order to validate the warranty?
Its a shame as the wireless charging shell does add bulk which I would prefer not to have.
I think an internal wireless charging coil could be achieved at a push, but it would be a tight squeeze and you then wouldn't be able to use the camera grip as the rear contacts would be covered up.
It also might cause the screen to bulge and I'm not going to risk screwing up my wireless charging shell if its not guaranteed.
johnieutah
20 May 141#2027
Got any pics?? :smirk:
guygreenwood
20 May 141#2026
I had mine in bits last night to see it there was any way of fitting the wireless charging coil inside (like I did with my 925) and I can tell you this - there is not a millimeter of free space in that case at all.
wenttoabetterplace
20 May 14#2025
No...Windows Phone devices are pretty much the most secure out there. You're not in the wild west world of Android devices :smiley:
Do you need a virus protector for this phone. If so, any good ones to recommend?
Matt-C
20 May 14#2022
I'd say the battery is about right for a phone of this age and size:
Compared to other phones of similar age and size:
HTC one mini 2100 mAH
Samsung S4 mini 1900 mAH
iPhone 5 1440 mAH
pauldh
20 May 14#2021
I know - smartphones in general are a disappointment for battery size, except for a couple of Motorolas and the LG G2. I mean, 2000mah in a phone with a camera that you are likely to want to use a lot!!
When are they going to create a solar panel layer that applies to the screen so that you never have to connect a charger or a small solar panel at the top of the device?!
gsusx
20 May 14#2020
true.... what i dont get is the size of this handset, why they couldnt stick a bigger battery in it, i mean its hardly the kate moss of smartphones is it ...
pauldh
20 May 14#2019
Batteries don't get much lower (2000mah) in current smartphones than these so they aren't going to last forever.
gsusx
20 May 14#2018
cool, thanks for the help will give these a go :smiley: im off on hols soon so plan to use it as my daily driver whislt im away (mainly for the camera !!!)
running a video at the moment, left it running, 31 mins of video used 8% of battery, which to be fair is pretty good, so it would seem it might very well be 4g / signal related .....
johnieutah
20 May 141#2017
Another thing worth thinking about, with OLED screens the battery drain is that much higher when a white or light theme is used. Try using a dark theme/background
Matt-C
20 May 14#2016
If you haven't tried already, you could try turning touch sensitivity down, brightness to low, glance to peek/off ?
Those are the main things I've done and I can get close to 2 days with moderate use
bigpappa
20 May 14#2015
Both charge £5 now.
So makes no difference. TCB has no way to contact them.
gsusx
20 May 14#2014
checked this already .... seems nothing in particular, standby life is really good, just seems screen on time is the culprit !!!
titchyyyyy
20 May 14#2013
Just spoke to a lady on the live chat, the payout is 7 weeks and if they've not paid out by then they will give you a pre-payment.
I would keep it running.
TommyUK
20 May 14#2012
I always have problems getting stuff to track on TCB. I know there is a fee fro Quidco but it saves all the hassle.
TommyUK
20 May 141#2011
"wait 2 days"
"wait 5 days"
"oh sorry promotion has finished"
bigpappa
20 May 14#2010
TCB is awul - would never ever use them again for cashback - might just close my account. Quidco is a million times better.
Matt-C
20 May 14#2009
Cashback isn't guaranteed so I would cancel - I did cancel my 2 orders, 1 paid by quidco and 1 pending with TCB
You could end up paying 3 months of airtime and getting no cashback. It's your choice though.
johnieutah
20 May 14#2008
Still wondering whether to cancel the contract (last day of the 7 days today) or keep it going till Qudico pay. Any advice appreciated.
Matt-C
20 May 141#2007
Assuming you used the online unlock form, usually 24 hours but it can take longer, there's no harm filling in the form again if you want, no need to insert the O2 sim when using the online unlock form, if you request via phone or online chat they may ask you to use the sim
916nick
20 May 14#2006
I ordered on the evening of Friday April 25th and it tracked straight away to an estimated payment date of May 10. On the 10th, it moved to May 12th but then kept moving back one day each day, always leaving it 14 days in the future. I did an online chat then and was told not to worry, seven weeks was the average wait and beyond that they could chase it when the seven weeks were up. Then, on May 16th, it changed to May 16th as the estimated date for payment so I did another online chat to try to clarify things. I asked if that meant it would be paid that day. They were really helpful and said it was still tracking but offered to 'pre-pay' it and it would be confirmed within the hour. A few minutes later it was there, I requested payment, and I got an email confirming the BACS payment was sent this morning
martyn_3000
20 May 14#2005
I know this has probably already been covered, but to save me sifting through pages and pages...
How long does it take for the unlock code to arrive? I requested it Sunday night, and had nothing yet.
Is it ok to request the unlock code without using the O2 sim? I have switched the phone on, but not inserted the O2 sim.
titchyyyyy
20 May 14#2004
Was your payment estimated or guaranteed at the time of online chatting with them?
Matt-C
20 May 14#2003
same here
Matt-C
20 May 14#2002
Check out the Battery Saver app too (if you haven't already), it might tell you what app is using all your battery
gsusx
20 May 14#2001
i havent no ..... but now you've said this i will do .... to be fair my commute mainly consisted of web browsing, twitter, facebook .... i will run it down today in the hope of sorting this out, might even revert to 8.0 to test it on that as well ....
TommyUK
20 May 14#2000
Got a second email from the nokiagrip...
Dear Sir/Madam,
Please accept our apologies for the trouble you have experienced.
We are aware of the issues relating to the invalid IMEI’s and doing our utmost to get this situation rectified as soon as possible.
Please allow 5 working days for this to be rectified by our technicians.
Your patience is appreciated during this time.
Kind Regards,
I watch a video every day on my commute, 45 mins with brightness on high and it uses approx 10% battery, in comparison my iphone 4S would use 20%
Have you tried running the battery right down till it will no longer power up then doing a full charge?
misterleoni
20 May 14#1997
Anyone else suffering a WiFi bug on 8.1? About three times now I've found my WiFi to be disconnected. When going into WiFi settings and attempting to switch it on I get an error message. I have to reboot to reactivate. Could this be a hardware issue? I've not seen any mention of this bug online. It would be a pain to hard reset as Whatsapp has been removed from the Store and I rely on it for 90% of my communication!
the porter
20 May 14#1996
Managed to get my first grip order sorted was bought on the 29th April so they still might reject it but my other in May should get honoured will email those details to avuvo shortly
gsusx
20 May 14#1995
An example of the battery life as well. My average journey into work is around an hour. During that i used it constantly (as I do my android phone) listened to a podcast and music. From 7.15 to 8.25 it used 28% of battery (this is on 8.1 beta)
In comparrison my other phones used
HTC ONE M7 - 22%
MOTO X - 26%
Z1 COMPACT - 16%
Hope this helps some people
916nick
20 May 14#1994
After ordering April 25th, I got an email this morning confirming the £150 had been paid by BACS into my account after an online chat on Friday when they said they would pre-pay it! As I knew it was on the way, I spoke to O2 on Sunday and they said they have major upgrades on their systems meaning they cannot take payments over the phone or amend contracts until systems are up and running again tomorrow. He did put thorugh a notice to cancel in seven days though (and I got a text confirming it straight after). He also said not a problem cancelling and I will only have to pay £230 and no more monthly charges as the next payment isn't due until after the seven days are up. very happy as it means I pay the £240 for the phone plus only one months rental of £28, £150 cashback so a total of £118 for an unlocked Lumia 1020. (I just have to phone back and pay the £230 before the seven days are up)
Very happy!
guygreenwood
20 May 14#1993
Yes !!
memyhead
20 May 14#1992
Yeah, thanks for that...
I have my default setting as JPG+High Res = ~4.5MB + ~12MB but when i crop the original photo using Nokia Camera and save both original & cropped photo to OneDrive - the original showe between 10 & 12 meg but the cropped one only shows 1-3 meg?
Should the cropped photo also be the full 11-12 meg or would it always be just the original that size?
Thanks for any info...
gsusx
20 May 14#1991
Okay
With regards to the camera grip the lady on the phone told me the reason the IMEI's are showing as invalid is because o2 hasnt passed over their list of recent purchases (or words to that effect) so thats why they're not showing as valid (yet)
Chriseybaby
20 May 141#1990
Has anyone else noticed that whenever you use the live chat on o2 they always ask for letters 1 and 4 from your password?
houghy1
20 May 14#1989
Thanks for that ive not really heard of the cashback tracking on these deals thats all.
The handset alone can be had for £540 from mobiles direct.
I might just go contract anyway,because 3's reception around my house is pants and internet speeds have just bombed even in city.
Id love to get others responses to see what comes back
titchyyyyy
20 May 14#1988
You can do it with ANY refresh deal, sure. But barely anybody has been paid their cashback via QuidCo yet, only a very lucky few. Nobody knows IF and WHEN o2 will payout as they keep pushing the payout day back.
If you keep your contract running to net a "cheap" Z2, you may end up paying up to 3 months of air time (Which, for the best deal on Z2 is £28 pm x 3 (£160 - £84 = £404 phone price). There is a chance you may not get paid at all though, but £490 is still a good deal overall anyway.
mabj01
20 May 14#1987
Yes previously rejected - it has an option to enter the network now was that there when you tried?
sumomoggy
20 May 14#1986
Still no different for me - tried last week and still get the invalid message. Were you getting rejected previously?
sumomoggy
19 May 14#1985
So it is - cheers
RM-875 VAR EURO GB CV YELLOW or BLACK
houghy1
19 May 14#1984
Im curious..can you do this O2 Refresh with any mobile on their site???
id love the Sony Z2,device price £490,because if the £160 Cashback tracks that would make a VERY cheap Z2 at £330!!
Can anybody share their experience please because im tempted to do this on thursday(payday)
mabj01
19 May 14#1983
Looks like the camera grip website is now working? I submitted my details and they went straight through without it saying IMEI invalid etc.
There is also another section to fill in listing the various networks so it seems they may have fixed it now. I will wait to see if I get an acknowledgment.
nige182
19 May 14#1982
059T1V6 RM-875 VAR EURO GB CV BLACK
059T4N5 RM-875 VAR EURO GB CV WHITE
059T4N3 RM-875 VAR EURO GB CV YELLOW
Any of these are UK debranded firmwares. Technically the Black is for a Black handset and Yellow for a Yellow handset, White is not available in 64GB but the firmware would still work, I think each also has different background colour defaults but I recommend just sticking to the Black/Yellow to match handset colour.
nige182
19 May 14#1981
Well, up to £140 on the Lumia 1020, the most expensive tarriff on the website is £38 per month for the 1020 new. Still awesome though, just don't want to make anyone think £160 is possible on this handset.
Pspvita
19 May 14#1980
It's all on the first page.
sumomoggy
19 May 14#1979
I would like to de-brand but stay on 8.0 and wait for the 'official' 8.1 upgrade when it gets rolled out at end of June.
Does anyone know which product code to use for this?
First post updated with new topcashback rates too £168
New Pay Monthly Contract £43 - £47.99
Ends In 6 Days
£168.00
New Pay Monthly Contract £37 - £42.99
Ends In 6 Days
£147.00
New Pay Monthly Contract £32 - £36.99
Ends In 6 Days
£120.75
New Pay Monthly Contract £28 - £31.99
Ends In 6 Days
£94.50
New Pay Monthly Contract £21 - £27.99
Ends In 6 Days
£84.00
New Pay Monthly Contract £15 - £20.99
Ends In 6 Days
£63.00
New Pay Monthly Contract £10.50 - £14.99
Ends In 6 Days
£36.75
New Pay Monthly Contract < £10.50
ArthurDent1
19 May 14#1976
TopCashBack offering similar rates too.
I'm still waiting for Quidco to sort out my cashback (they've paid me, but only £42.50 instead of £150 - in the meantime the tariff os costing me almost £1/day). Tempted to order a 2nd just to cancel immediately and sell to see if I get a more successful cashback claim this time!
EDIT: Topcashback gives the following warning if you attempt to go to O2's website:
Just so you know...
Please note - Nokia Lumi 1020 is NOT eligible for cahsback.
So if I do order a 2nd phone just for the cashback, looks like it'll be a 925
Pspvita
19 May 14#1975
Estimated payment Premium09 JunBasic 10 July
Pspvita
19 May 14#1974
First post updated it looks like they are allowing the nokia 1020 again because they have removed the exclusion from the terms and conditions new rates below you can net yourselves up to £160
Rates
10%
INCREASED RATE
for all Tablet sales
£5
for PAYG
£10
for all pay monthly SIMO contracts with a tariffs £9 - £10.99
£30
for all pay monthly SIMO contracts with a tariffs £11 - £13.99
£45
for all pay monthly SIMO contracts with a tariffs £14 - £15.99
£70
for all pay monthly SIMO contracts with a tariffs £16 - £18.99
£85
for all pay monthly SIMO contracts with a tariffs £19 - £20.99
£100
for all pay monthly SIMO contracts with a tariffs £21 - £24.99
£110
for all pay monthly SIMO contracts with a tariffs £25 - £29.99
£120
for all pay monthly SIMO contracts with a tariffs £30+
£35
for all pay monthly handset contracts with a tariff £10.50 - £14.99
£60
for all pay monthly handset contracts with a tariff £15 - £20.99
£80
for all pay monthly handset contracts with a tariff £21 - £27.99
£90
for all pay monthly handset contracts with a tariff £28 - £31.99
£115
for all pay monthly handset contracts with a tariff £32 - £36.99
£140
for all pay monthly handset contracts with a tariff £37 - £42.99
£160
for all pay monthly handset contracts with a tariff £43+
jiggerjay
19 May 14#1973
Don't see anything in the terms and conditions on Quidco saying no cashback on this phone.
kuberhot
19 May 14#1972
i got it , good phone , 64 gb , camera is beautiful, struggling to get nokia grip for free so will call them tomorrow, upgraded from920, i nothing changed except camera , got free games, and store credit, o2 is really good , got the unlocking code with in 3 days,
johnieutah
19 May 14#1971
For anyone familiar with Quidco, what sort of period of time is there between cashback going from confirmed to paid? Will people cancel the contract once the cashback is confirmed or once it is actually in the bank account?
wenttoabetterplace
19 May 14#1970
I'm not sure I get what you mean....but here's what I know;
Only the JPG+High Res setting will allow you lossless cropping because it is the only one that utilises the full 41 megapixel original image file. The DNG setting does not allow you to crop from the original DNG file (the crop instead comes from the 5MP JPG alone).
Hopefully some of that info will help explain whatever concern you may have...
memyhead
19 May 14#1969
When you take i pic using Nokia Camera then re-crop it (zooming it etc) it seems to only save the re-cropped pic at between 1-2 meg rather that 6-8 meg of the original....is this correct? Will only the original be the full megapixels?
gsusx
19 May 14#1968
wicked photos
crazymonkey
19 May 14#1967
yes, I had to use different live id's too, but once you get the voucher code, you can use it on your usual live/ xbox id :smiley:
wenttoabetterplace
19 May 14#1966
Whoops - I hadn't set the photos as 'public'. They should work now...
gsusx
19 May 14#1965
cant see the pics :disappointed:
wenttoabetterplace
19 May 141#1964
'Taken from a proper camera'...
Blasphemy :smiley:
Cheers for that email address though. I'll do a slowly slowly approach with my two oustanding claims (I'll wait for one to be fully confirmed before applying for another).
In theory, I should end up receiving four camera grips - which will go some way to offset any potential failed cashback.
As you may be aware the Nokia camera Grip website is not working properly so that I am now sending my details yo you to verify my claim.
Please find attached a copy of my despatch note from o2.
Address details
Plus a picture of my despatch note - but taken from a proper camera .
gsusx
19 May 14#1960
Its a great phone, just a shame about the battery life !!!!
wenttoabetterplace
19 May 14#1959
Could you show us exactly what you sent to Anovo, and which email address you used? I have another couple of grips that I want to get processed...but they are STILL not going through on the grip claims website.
Thanks
wenttoabetterplace
19 May 14#1958
Yes, it's really something to have a proper camera in ones pocket for those important life moments. My sister has just given birth to her first child. The photos my brother and sister were taking looked like they had been taken through a **** vintage instagram filter (the actual filter was the lens on their iPhone 4S's and 5!).
My 1020 absolutely batted their iPhone's out of the park. With the correct lighting, this thing really can compete with DSLR's IMO. It controls noise brilliantly, and the manual focus delivers amazing bokeh. I know the battery life isn't amazing, and the slightly dated processors inside it are showing their age. But for me, this is still my idea of the perfect smartphone. Offline everything (nav/music/bing translator/maps), a world class camera...stunning video footage & superb audio.
I think Nokia's approach with this was right...it's just a shame that people seem to be so content with such sub-par photographic tools.
Matt-C
19 May 14#1957
You'll be billed your first bill but it will be credited back to you.
Make sure you are cancelling under the 7 days cooling off period, cancelling the 'normal way' will require 30 days notice so you'll be billed a month
bigpappa
19 May 14#1956
I think you are right.
It's one voucher per phone per account.
AbandonedTrolley
19 May 14#1955
I tried, but it wouldnt let me apply to my account again, maybe on a different windows account it would work, but you certainly can't stack them on the same one.
Chriseybaby
19 May 14#1954
Just spoken to O2 to cancel my contract within 7 days and she said to not be billed I would have to send the handset back. Does anyone have a link to the terms where it says I can cancel and keep the phone without being charged?
bigpappa
19 May 14#1953
well 25 minutes and Anovo got back to me to confirm I will be getting a camera grip.
result
bigpappa
19 May 14#1952
Has anyone actually claimed multiple £20 vouchers for their multiple phones?
bigpappa
19 May 14#1951
I just emailed Anovo see what they say.
AbandonedTrolley
19 May 14#1950
Yes 13th May
bigpappa
19 May 14#1949
you bought phone after 1st may?
misterleoni
19 May 14#1948
There's no real reason to debrand as all preinstalled apps can be removed. Seems the O2 software is more stable if anything! I'm having no issues whatsoever. Even my Whatsapp is working fine.
916nick
19 May 14#1947
I was thinking about de-branding too, but part of me thinks "if it aint broke, don't fix it" as dont want to risk warranty and I dont want the updating of the software going wrong. One other thought though...I'm now using mine with a 3 network sim but still have the O2 Priority app pre loaded. As this still works as if I was still on O2, (ie has deals, codes for discounts etc) , I'm thinking I should keep it as it is.
AbandonedTrolley
19 May 14#1946
I sent them an email last night with all my details and photo of the packing slip for my phone. Received a reply this morning
I'm wondering if I can claim for the second Nokia I got too or if it's one per address, and not one per handset.
bigpappa
19 May 14#1945
I will try this now.
Anovo is their official repair partner - I know as I sent Nokia a phone for repair and received updates from anovo website.
guygreenwood
19 May 14#1944
If I ever get the camera grip I will let you know ;-) Wireless charging case arrives today so will see if that fits ok first.
misterleoni
19 May 14#1943
That's very odd. It's been working absolutely fine for me. No delays in notifications, no crashes. Everything has been great!
I'm running stock O2 firmware updated to 8.1.
misterleoni
19 May 14#1942
Is that any better than the Viking Shield ones? Seems to be 50p more. Every Penney counts :P also will it still fit in the camera grip ok?
ChromeMud
19 May 14#1941
8.1 is for developers, and bug reporters. I wish people would wait for the official release than complain about unfinished buggy firmware.
For those enjoying 8.1, great.
Pspvita
19 May 14#1940
just rids of the o2 logo and you get the latest windows os faster than anyone else also you don't get a lot of network related crap installed on your phone.
guygreenwood
19 May 14#1939
Yes I'll second that screen protector. It fits really well if you follow the instructions - it is like a PVC sticker and has a nice "sticky" feel so you're less likely to drop it.
The screen was a bit too sticky so I put on a bit of car polish and it is fine now.
bigpappa
19 May 14#1938
any benefit in de-branding?
Pspvita
19 May 14#1937
I would give it another try I have had not even one freeze in over one month since I updated to 8.1 rock solid.
bigpappa
19 May 14#1936
I went o2 to unbranded to 8.1 but didn't do hard reset.
I then did a hard reset but the same problems persisted.
bigpappa
19 May 14#1935
constant freezing requiring a soft reset.
swapping phone out as the power button has gone loose.
will stick with 8.0
Pspvita
19 May 14#1934
i am on 8.1 and had no problem are you guys who are installing 8.1 after doing a hard reset you must do this once you get on 8.1 or your have trouble.
Mine froze again last night so my alarm didn't go off. Date and time always wrong. Any Android phone out there with similar decent camera for the same price??
AbandonedTrolley
19 May 14#1931
That's the route I took, o2 > unbranded > 8.1
What bugs were you encountering? I've had one hard lock so far since getting it other than that it all seems fine. The whatsapp notifications are well off, but that seems to be an app issue and hasn't been updated for a long time.
bigpappa
19 May 14#1930
I have down graded to 8.0.
First do a hard reset, where you see the gears icon loading.
Download Nokia Software Updater or Nokia Recovery tool, both the same app.
I was getting errors connecting the phone so try different USB port and cable.
It first downloads the firmware before flashing it. Now I have the o2 firmware back on the phone.
Think I will stick with o2 firmware.
Has anyone gone from o2 firmware to unbranded to 8.1? t That's what I did.
If you are going 8.1 then perhaps don't unbrand it first.
AbandonedTrolley
19 May 14#1929
Yep I've thrown myself head first in to it, already have the wireless charging case and car dock which is great, just have the same issue regarding getting the camera grip, although I'm sure that will work at some point. o2 certainly recognise that the phone is active as I had to call some numbers to get the IMEI registered with them before they would give me the unlock code.
No regrets yet in selling my HTC One.
AbandonedTrolley
19 May 14#1928
It was taken out of the OP when they stopped offering it, it's in the Quidco T&C's now
ayeup1
19 May 141#1927
Have to admit I am falling slightly in love with this handset, the bold yellow is certainly catching than the black (not a greasy paw print magnet either!). Battery life I am struggling with however, though I dare say that could be to do with the 8.1 upgrade and the battery not being calibrated (who knows how long this has been on a shelf?). Cashback is tracking and apparently due for payment on the 23rd May. I am getting very frustrated however with the free grip as it won't accept my IMEI. Anyway I have emailed them and will see what becomes of it. For those worried about debranding and downgrading this is easily done using the Nokia Care Suite as already mentioned. Now all I need is a Blackberry and I will have every OS on the market (I need ot get a life I know).
misterleoni
19 May 14#1926
You can downgrade easily. Just use the Nokia Recovery Tool and it puts it back to 8.0 O2 firmware as it was when it arrived. I'm having no major issues with 8.1 though.
bigpappa
18 May 14#1925
Windows 8.1 is too buggy and I cannot downgrade now. As I debranded it I am going to have trouble swapping it out for repair.
bigpappa
18 May 14#1924
I think quidco users have the higher chance of being paid out as quidco has a better system to contact them via chat whereas TCB is a blackhole when it comes to providing updates.
Pspvita
18 May 14#1923
Of corse they will pay out it takes just over a month to pay out I cancelled my contract after one day even then I still got paid out £45 wish people stop all the negative comments on cashback simply those who got cashback tracked will get paid out so just relax stop getting para lol.
Pspvita
18 May 14#1922
I think you got the wrong thread m8.
onlinejomaibwork
18 May 14#1921
I was fool coz when I see such high Hot temp. here I Sold my HTC one (M7) and did biggest mistake of my life and gave another time to go with Windows mobile and Nokia Lumia as in the past I returned Nokia Lumia 820 three because of hangs up and memory card issue and than gave up, when my Lumia 1020 arrived I was very happy I like the look but the Windows phone OS is just can't usable and I am missing my HTC one and android feature forever, I found screen is faulty, when I read see it in black background I can see a big dark/grey circle which is really annoying and order replacement but then after I decided to go cancel everything as I not happy with Windows OS, which look so flat boring, restricted, no rooting or custom ROM ever available and screen size is took small and strain on eye as I have to do many zooming and so finally google Nokia and Windows Mobile forever and now I am looking any Android phone which is around £250
misterleoni
18 May 143#1920
What do you mean it doesn't seem like they're paying out? What is that based on?
titchyyyyy
18 May 14#1919
They stopped doing cashback a few days ago. Doesn't seem like they're paying out anyway unless you get absolutely lucky.
Just refuse the delivery at your door and it'll be automatically cancelled with o2, no need to go through any chat/phone with them.
loonytoon01
18 May 14#1918
i signed up today :disappointed:
loonytoon01
18 May 14#1917
can someone confirm that quidco is no longer paying cashback for the phone? as i just signed up today. it says £150 cashback for all contracts over £37. have i missed something?
dealgeek
18 May 14#1916
Hi
Does Any one know if I can the airtime and pay full for the phone within 7 days, me and my friend still be getting refer a friend vouchers ?
johnieutah
18 May 14#1915
Ok, cheers for clearing that up mate. Think I will cancel the contract then and risk it with Quidco. Otherwise I'll be paying a minimum of 3 months @ £28/month and on a £120 cashback it's simply not worth it. Unless that is Quidco confirm the cashback early, otherwise it's not worth it and I may end up out of pocket
Matt-C
18 May 141#1914
Within the 7 days you can cancel without charge, after that you need to give 30 days notice so it will cost you a months airtime
gsusx
18 May 14#1913
I've said it once ive said it about 8 times so far, the camera on this thing is ridiculous
pauldh
18 May 14#1912
I've asked quidco a few times on live chat to do this for me but they won't as they say my cashback is progressing as 'normal' even though my estimated date keeps changing. Only bought 30th April though so may have to give it another couple of weeks before quidco would do anything about it
wenttoabetterplace
18 May 14#1911
Did you hard reset your device after installing 8.1? The upgrade process seems to add software bugs, whereas reinstalling once 8.1 is loaded seems to give a much cleaner installation. My mum's phone is bug free aside from switching off once every 48 hours or so (volume down/power button sorts that), whereas my 5 1/2 month old 1020 does have glitches after upgrading to 8.1. I'm happy to stick with it as they are only minor inconveniences (and I REALLY want Whatsapp to give us an upgrade so we can backup our messages to OneDrive. Until they do, I don't really want to reinstall my phone)
johnieutah
18 May 14#1910
What is the difference though? With refresh you can cancel at anytime anyway...
Matt-C
18 May 14#1909
14 day cooling off for the phone plan which is different to the airtime plan which is 7 days from purchasing it, as it says in the first bullet point you posted
preecey
18 May 14#1908
Quidco is no longer offering cashback on this phone.
loonytoon01
18 May 14#1907
just signed up to the offer via quidco. can some please tell me how long it takes for quidco to track the transaction and would i be ok in cancelling the contract in 7 days and still get the cashback? or shall i wait a month? cheers guys.
wenttoabetterplace
18 May 14#1906
I spoke to a girl called Elisa via the email help line. I don't think she actually did anything to get the order to go through. Thinking about it, the claim that went through successfully is for my mum's 1020. She has been using the O2 sim that came with the phone....which perhaps explains why her IMEI is recognised.
The other 1020 with the failed IMEI was sold pretty much straight away. As such, it wasn't used on the O2 network for the stipulated 48 hours...
GFDiablos
18 May 14#1905
I chose to pay 240 and 13 pounds plan and the advisor said that because i paid 240 i can cancel the airtime anytime not only 7 days after purchase.
bigpappa
18 May 14#1904
Just to clarify
I bought two Lumia first yellow which I returned - the power button was not working properly and didn't like the colour - so I ordered a new black contract and cancelled the Yellow.
Yellow ordered on 28/4
Delivered 30/4
Called to cancel on 5/5 - told to cancel the DD straight away and call after 5 days to check o2 has received the phone, I told them i just re-ordered the one in black as reason for return and they were very polite.
Sent phone back 9/5
received 13/5
Went through 2 online chat people who were adamant that I had to pay for the phone as it was out of the 7 day cooling off period.
Third person cancelled the acc
Opening post
For any creative people out there, I am sure the following film will be of interest;
http://youtu.be/rWecL7GpG2I
It shows what you can achieve with a 1020 and some imagination.
Still not convinced? well take a look here and see what the camera can do http://forums.wpcentral.com/nokia-lumia-1020/233015-59.htm
Yellow handset deal
https://www.o2.co.uk/shop/refreshTariffs/nokia/lumia-1020-yellow/?
Black handset deal
https://www.o2.co.uk/shop/phones/nokia/lumia-1020-black/
Free Nokia camera grip worth £45
must be purchased in May 2014 to qualify) please also note if you get invalid imei you must email the nokia help email provided on the webpage they will the verify your phone details and authorise your camera grip
https://nokia1020grip.co.uk
Refer a friend and both get another £40 off
https://www.refero2.co.uk/mobile/
Free Games vouchers
£20 voucher and £34 worth of games. ( Valid on purchases between 14th April and 20th June)
http://www.nokia.com/gb-en/campaign-world-of-entertainment-x/
Free phone unlock normally £15
Important for those of you who want to unlock your phone to use any sim in but are wanting to cancel the contract make sure before you cancel the contract request for the unlock code first below or by ringing 202 free from your handset, The unlock request is free so long as you are still on contract pay monthly.It is safe cancel the contract once unlocked.
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form
Quidco Rates
Rates
£120
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £37+ (excludes iPhone 4S)
£105
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £32 - £36.99 (excludes iPhone 4S)
£95
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £28 - £31.99 (excludes iPhone 4S)
£75
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £21 - £27.99 (excludes iPhone 4S)
£45
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £15 - £20.99 (excludes iPhone 4S)
£30
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £10.50 - £14.99
£22.50
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff below £10.50 (excludes iPhone 4S)
O2 RETURNS POLICY
http://www.o2.co.uk/help/phones-and-devices/our-returns-and-repairs-policy?cmm_mmc=affiliate-_-47868-_-blank-_-blank
How much does it cost to end your contract early on O2 Refresh? What do you charge for the leftover Airtime Plan?
With O2 Refresh, there's no penalty for ending your contract early. All you have to do is pay off the balance of your Phone Plan. There's no termination charge for ending your Airtime Plan once you've settled your Phone Plan.
Hide full quote
What if I want to leave O2 and end my O2 Refresh plan?
You just need to pay off whatever's left on your Phone Plan. Then you can either sign up to a new plan, or leave O2. If you'd like to leave O2, after you pay off your Phone Plan, ask us for your PAC code or give us notice to cancel your account.
If O2 Refresh makes it easy to leave by just paying off your phone, aren't you afraid all your customers will leave?
O2 Refresh gives customers the freedom to leave and therefore, we think, the confidence to stay. There are plenty of perks when you're an O2 customer. Exclusive offers and experiences with Priority Moments. Queue jumping with Priority Tickets. Behind-the-scenes access with Priority Sports. Not to mention free O2 Wifi, and cash for your phone with O2 Recycle. And now with O2 Refresh, the freedom to get a new phone whenever you want
Information about backing up your contacts below
http://www.windowsphone.com/en-gb/how-to/wp8/people/use-my-microsoft-account-to-sync-contacts-to-the-cloud
So you want to take better pictures? [Guide]
http://forums.wpcentral.com/guides-tips-tricks-how-tos/226625-so-you-want-take-better-pictures-[guide].html
If you want rid of your O2 boot logo and you know what you are doing you can flash a uk sim free firmware guide below
http://forum.xda-developers.com/showthread.php?t=2515453
Use the firmware RM-875 VAR EURO GB CV YELLOW or BLACK if you have black phone
Some great cases here
http://www.ebay.co.uk/itm/261429083160?clk_rvr_id=633636843375
http://9cases.com/2013/10/30-awesome-cheap-nokia-lumia-1020-cases/
http://www.amazon.co.uk/dp/B00FR9D0T2/ref=pe_385721_37038051_TE_3p_dp_1
http://www.amazon.co.uk/gp/product/B00E5NOZTK/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1&tag=androcentr-21&m1k=vb_wp
Get the best out of your battery and do a few charging and discharging cycles first time as described below.
Charge your Phone to 100% with flight mode. leave it on 100% for another hour before unplugging it.
-Now use your phone as usual and decharge it to 0%
-When the phone shut down by itself, it's actually not empty! When you try to turn it on again you will se the big blinking battery on the screen. Wait ~10-15 mins then it will turn on again (once my phone turned of with 0% and I got only the blinking battery, after 10 min I could turn it on, I had 13% left and could use it for another 6 hours! - This was what I meant with wrong calibration)
-Repeat this until your phone is dead (it doesn't vibrate any more when trying to turn it on), now when you charge it, the windows button led will blink for a few minutes
-Charge the phone again to 100% without an interruption and leave it again an additional hour. If the phone refuses to switch-on again after the battery symbol, as mine did, just plug into power until it restarts then pull power to fully drain battery. :wink:
-Repeat all the steps mentioned here at least 5-6 times (charging-dicharging until dead-charging- ...) therefore I said it wont work immediately.
How do i update to windows mobile 8.1 preview
http://btekt.com/news/429/windows-phone-81-available-download-how-do-i-get-it
Effectively you have to sign in to the Windows Phone App Studio with your Microsoft Account details. I did this on a laptop, not via the phone. Then on the phone go to the Store and install the Preview for Developers ap. Once installed launch the Ap and sign in with your Microsoft details and opt in for future releases.
Then, still on the phone, go to Settings > Phone Update (its towards the bottom of the list) and look for new updates. Mine did two or three smaller updates before it found 8.1. It took about 45-60 min in total and the phone restarts between the updates.I would recommend to do a hard reset after its all installed.
How to revert back to windows mobile 8.0 guide
With Windows Phone 8.1 Developer Preview now well out in the wild, most users have praised it as a big step forward for the operating system.
But it must be remembered that it's still a preview and might have bugs. Sometimes an OS update needs a manufacturer's firmware update to make it work properly.
If you think you're having problems with 8.1 Developer Preview and would like to wait for the "official" WP8.1 release (bundled with manufacturer firmware updates), here's how to revert to WP8 using Nokia Software Recovery Tool.
http://www.nokia.com/gb-en/support/faq/?action=singleTopic&topic=FA142987
How to update all Nokia apps via QR scans below.
QR codes, and the steps to update Nokia apps for Windows Phone 8 are provided below. The QR codes are provided in the links below as Attachments that you can click on quite simply:
1. Press the Search hardware button on your Nokia Lumia Windows Phone 8 Device and tap on Vision.
2. Hold the camera viewfinder up to the screen to focus on the QR codes provided below.
3. If successful, a small thumbnail of the QR code along with a description of a web link will appear on screen.
4. Tap the web link and it will take you to the Store to update the Nokia app.
http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
64gb NO LONGER AVAILABLE- ONLY 32GB !
ALSO. QUIDCO CASHBACK NOW OUT OF DATE!
NEEDS EXPIRING OP
- castara0
Top comments
£20 voucher and £34 worth of games. ( Valid on purchases between 14th April and 20th June)
http://www.nokia.com/gb-en/campaign-world-of-entertainment-x/
http://www.nokia1020grip.co.uk
Latest comments (2833)
A few months later the original tracked claim mysteriously switched to the right amount and paid too. So £300 cashback.
Sorry, I know I shouldn't brag about getting the net cost of mine down by trading a bit.
I think moderns phones like the S8 and iPhone 7 Plus are overall much better cameras in terms of their reliability and flexibility, however I enjoyed the Lumia 1020 as a toy to play with for a few months - I would never use it now though.
I was going to get a Lenovo P2 for its battery (I've taken up cycling and want a phone as a SatNav which drains the Lumia in no time at all) but was put off by the poor reviews of its camera.
I've temporarily acquired my son's cast-off Xperia Z3. It's a nice phone but I preferred Windows 8 to Android (I wouldn't go back now though - I'd miss Android Pay and all the loyalty card apps) and I miss the ability to crop pics with little loss of resolution.
Anyway I digress. I went from the Lumia 1020 to a Lenovo K3 Note, but have now upgraded to a Lenovo ZUK Z2.
If not, what did you replace it with?
Thanks again
The Northampton Care centre want to see a copy of the wording of the letter as they think the grip only has a 6 month warranty (whereas the letter definitely stated it had a 12 mth warranty).
Many thanks
The major shortcoming of the 1020 vs the iPhone 6 is that the camera is SO much slower. It is my only real issue with the phone. But with that said, the HAAC microphones give vastly better audio than the iPhone 6 - which makes it a great festival phone where you want to record quality audio (alongside excellent video).
I just wish Nokia had stuck some powerful innards in this phone....because it would then perform as well as the 930/1520 - and likely have a vastly quicker camera.
Still a great phone though :smiley:
Thanks for the update. Genuinely surprised it's as good as the iPhone 6. Those photos are stunning by the way!
Rather surprisingly, the Windows 10 preview on my 820 is actually performing really, really well...and it looks so much fresher/modern. Yes, there are bugs and resume issues - but then again, these previews have telemetry trackers following our movements around the OS to determine where snag points are in the OS....so ones these things are switched off and performance tweaks switched on, Windows 10 will likely feel even faster than W8.1. It also seems to resume apps v.quickly (no resuming screen on MixRadio as an example).
There will come a time when I have to retire my 1020. But until another phone is capable of taking photos like THESE, there will always be a place in my pocket for the 1020!
You say it's silky smooth... I found some apps lagged or took a while to load, is that no longer the case?
Thanks in advance.
As for hardware revisions in a new version of the 1020, I would say 5" screen as that seems to be the norm now, no larger though as then you are entering the realms of the 1520 size. 1080p or higher screen as well. 3/4GB RAM maybe. 64GB built in memory as standard rather than one network getting that and everyone else getting 32GB. Oddly, I would actually prefer a flat back even if it meant a thicker handset, so put a bigger battery in and the wireless charging in the handset rather than as an addon though that may just be me.
I am quite surprised they didn't aim to release one around July this year, hopefully catch all those that got a 1020 on release in a 2 year contract.
bought a powerbar instead.
(I have frequently been tempted by other phones - esp' some of those cheap Chinese Android ones. But I just prefer the simplicity of Windows Phone. I have yet to reinstall mine after nearly a year of use...and it is still silky smooth! Pretty impressed with the latest W10M tech preview - a good evolution of 8.1, and a promising next step for the OS)
Even so, if anyone can send me the letter, then I'll just swap out the reference number for my own one.
I can't believe I lost the letter in the first place - v.frustrating!
I completely understand where you are coming from regarding the 1020 - I got mine originally to go travelling with. I then picked up a Canon EOS M...and figured it'd make more sense to go with a proper camera - so left my 1020 behind.
Well, I missed my 1020 big time! It certainly has its limitations - but the best photos I had previously taken on my 1020 were better than the best ones I took on my EOS M. There's something about that 4.5" screen & the brilliant camera interface....it just makes me want to take photos!
So I'm now selling my EOS M and going back to my 1020. I just need to get my camera grip working again and I'll be all set. So yes, if you could get a copy of that letter, I would greatly appreciate.
Hope your financial situation is a bit better.
But I still have my camera grip and the box it came in. If I remember correctly I think I still have the letter that came with it. If I do I'll scan it later for you and post the link here.
If memory serves, that letter was just a generic one - with no reference numbers/identifiable info. SO, if any of you have it to hand - could you please scan it and then stick it on Dropbox or wherever else. It'd be a great help to me.
Many thanks
So lying scumbags is an appropiate term for them, still after this I guess I'll keep clear of both of them as I expect nothing to be done, they (Quidco) just keep digging the hole deeper every time I talk to them.
As for the bug, it is very annoying. My phone has it whenever I wirelessly charge, very often it locks up :P I might out of spite start bouncing phones back to O2, at least it will keep me amused.
I really hope they release that power bug fix soon. My mum's 1020 suffers from it every time it switches to an African phone network (she has a charity out in W.Africa). Literally as soon as she gets off her flight, the phone freezes and she has to keep doing the power button and volume down thing!
The sad thing is, the actual photos the phone takes are superior to either her point and shoot Canon Ixus, or (amazingly) the fancy DSLR that a couple of her colleagues were using. Whereas their photos were washed out or just not very nice, my mum's 1020 photos came out vibrant and pin sharp. The bokeh is impressive too...
So yes, I hope Microsoft releases an update soon as the power issue is pointing my mum towards an iPhone (eurrgh!)
Also that above bug would drain the battery flat, so plugging it in for an extended time (an hour or so) would be needed to get it to fire back up.
But just a comment here, has anyone still got an outstanding claim on cashback with O2? Despite promising to O2 have finally, after 8 months, just turned it down. Funnily enough they also have rejected both of my last two reviews I submitted, not because of profanity (I was sorely tempted), but "because they want to speak to me first".
Slimey gits the lot of them, while they protest about people abusing their offers in ways they did not intend, they are happy to abuse their geniune customers in exactly the same way if it benefits them.
Nokia Care are superb by the way.
I haven't chucked away the packaging - it just wasn't handy when I wanted to contact them at work (I would've had to wait until next week).
Now I know there's a Nokia Care centre locally (they were very helpful) I'll just go straight there in future. Luckily for me I live nearby. Unfortunately its existence didn't appear to be advertised on the website (the website that wouldn't help me unless I entered an IMEI number), not were any phone numbers.
When I finally did extract a phone number from Microsoft I couldn't speak to anyone without the IMEI.
I only got that phone number after 2 very long and frustrating online help chats where the CS Agent kept telling me she only dealt with software and I needed to speak to someone in hardware. When i asked if she could connect me to someone in hardware or give me their number told me to contact the manufacturer. When i asked if Microsoft weren't the manufacturer she said "Yes, but I only deal with software. You need someone trained to deal with hardware..."
When I finally got the IMEI I first tried the website, unfortunately every time I got to the last stage of booking a collection the website reported an error. I tried 2 different PCs with 3 different browsers and it failed on all of them.
So I tried the phone again and this time got past the first automated message by entering my IMEI and came across "To continue in English, press 1. para continuar en español , pulse 2." Unfortunately this exchange seemed to be faulty as it didn't recognise me pressing any number and just kept repeating the message before hanging up on me. Again, I tried 2 phones (a landline and a mobile).
The Nokia Care Centre (also a Samsung repair Centre) were great. Microsoft/Nokia online and on the phone were genuinely useless.
After 2 days with a spare budget Android phone I'm delighted to have my Lumia back (reset to factory settings, so it'll take me a while to get it the way I like it) but the whole customer service experience has left a bitter taste.
Also, when you remove the sim tray, there is writing around the outside of the sim hole. Part of the writing says the model number....hiwever, without a magnifying glass, I couldn't work out what the other numbers said. I dare say they may well be the IMEI number.
Also, why not just walk it to your local Nokia Care shop?! They'll have the expertise to find out the IMEI number.
By the way, my mums 1020 froze the other day - I plugged in a different charger and kept unplugging/replugging - trying to pump in some power before the charger auto cut off. It worked....the battery just seemed to have overdrained itself.
Your Lumia probably isn't broken - it just needs some power cycles along with some soft resets.
By the way, why did you chuck away the packaging? Things aew always more valuable when you resell them in the original box.
A warning - make sure you do NOT lose the IMEI number (it's on the packaging and your O2 receipt). Without this, it's impossible to contact Nokia Care/Microsoft.
You can't book a repair online, you have to type the IMEI in before anyone will answer the phone to you and if you contact Microsoft online help they'll tell you to contact the manufacturer (that confused me - I thought MS are the manufacturer now?) or use the online booking system.
The online booking system does give 3 helpful methods for finding your IMEI so you can book a repair:
- 1 press some keys. Not helpful if it won't switch on, like mine.
- 2 look under the battery. If I could get the battery out it would be very broken!
- 3 remove the SIM card holder... and discover the 1020 doesn't have the IMEI under he SIM card holder (my old 800 did).
In fact, at that price, I may just buy it for my own 1020. I just wish they did the same case in black!
If you are yet to join the Dev Preview, do it. It may well fix whatever problems you have currently.
Then again, 2 days of use is excellent given that iPhone's tend to only make it through 1.
I bought one of these for my mum as well. Her 1020 has displaced her Canon Ixus camera, her camcorder & it is also (I have noticed) the go-to camera when my mum is out in London with my bro/sis. They both have iPhone 5S's...
I have no intention of upgrading my 1020 - not until a 1030 is released anyway. Once you go 41MP Pureview, everything else just seems average :smiley:
However, I haven't been completely satisfied with the battery life, but the occasional update from MS has improved this a little.
Lovely phone and great build quality. I shall be keeping it for the foreseeable future.
http://www.windowscentral.com/struggling-lumia-925-lumia-1020-freezes-microsoft-will-soon-release-fix
(Strangely enough, my mum's 1020 started having similar problems - but neither of my 1020's have ever had the same problem. So it's not a widespread issue....but at least it is one that Microsoft is fixing)
Glad I checked, I'll be somewhat better off shortly. Yes I'm aware I've just doomed that happening without a fight.
Try that. I didn't get a response straight away but in about 4-5 days that my mail was forwarded to the claims department. The grip arrived 2 days after I received that email.
But I got the phone a few months back.
- Used the contract for a few months - I cancelled my giffgaff goody bag and moved my number across - never got anywhere near 8GB per month data!
- Got 140 back from TCB
- Got 80 back in Refer-a-Friend amazon vouchers
- Got the 20 to spend in the store... forgot to use it (oops)
- Got the grip - like it lots
- Like having O2 proirity - free Nero's coffee every Tuesday!
- Have been using 8.1 including Cortana - neat - I say "Goodnight" she says "Sweet dreams" :smiley:
- switched to PAYG a couple of months ago - pretty expensive... will switch to someone other than O2 "soon"
Overall... a lovely phone - thanks op for the great deal!
Then another £150 appeared out of nowhere and paid out a couple of weeks ago.
£300 Quidco more than covers the cost of the phone and the month's line rental I paid before cancelling.
I contacted Nokia support about the missing grip who said I should call the number on the grip order page. I didn't have time to make the call but the next day the grip arrived. Still waiting on one of them but I think I'll give up on it, too much hassle.....
I'm quite tempted just to do the same every month. Buy a phone, then cancel it within 7 days. Then see if O2 mess up again on cash back :smiley:
No idea what that £135 is but i've withdrawn it anyway!
Is that the £140 minus £5 quidco fee??? I sent the phone back within 7 days!
Microsoft are making a real dogs dinner of this 8.1 update!!
'You have £20.00 GBP GB - Personal Account' at the top
I entered the code on: 19/06/2014
also, never received an email about it will expire.
Please go on here to see a print screen on it.
http://www.tiikoni.com/tis/view/?id=d642c43
https://account.live.com/SummaryPage.aspx
The credit expires 120 days from the day you entered it by the way.
£12.51 GBP of your account balance is set to expire on 01/09/2014
Learn more
It might not display if the credit doesn't expire in the next 30 days, in which case, on the left under 'Billing', click on 'Payment options' then 'Microsoft account', there will then be a breakdown of your current credit. The amount under 'Account balance' should have an expiration of 'none', however if you have a balance that will at some point expire, then there is an additional figure under 'Promotional Balance' along with the expiration date.
I read in a few places stating that it would expire after 3 months but it doesn't say it on the Microsoft account, I've looked everywhere and it doesn't say any expiry date.
HOWEVER, I cannot for the life of me find out the O2 64GB firmware code. I am currently running the following;
3051.50009.1424.0004
Can anyone help me out with the firmware code for the yellow version of the 64GB 1020?
Many thanks :smiley:
*Edit - found it!
059T8G0 RM-875 VAR EURO GB O2 SL 64GB YELLOW
Refresh contracts seem to be a disaster - nobody at O2 really knows how they work or what to do when a customer cancels.
Contacted O2 few times with no luck...
The company responsible for sending out the grips is Anovo. If I'm honest, I'm not sure if a phone call to them would help, I think they'll just fob you off insisting that you speak to Nokia first.
You could try calling Nokia? Their phone number isn't instantly visible on this page:
http://www.nokia.com/gb-en/support/contact/
But if you scroll down and enter your IMEI number it should give you a number to ring.
If you don't know how to find your IMEI number, it will be on the box and also will be shown if you enter *#06# into the phone's dialler.
https://commerce.microsoft.com/PaymentHub
and select payment options then click on microsoft account
Poki - great Pocket client (Poki 2 will be a universal app apparently)
Pako - nice little isometric "how long can you escape the cops" game
Fotmob - football scores
Sofascore - general sports scores
Soundicity - squeezebox remote
Joyjoy - really nice shoot em up
Plex - dlna client
MyTube- youtube client (universal app)
Nextgen Reader - Feedly client (universal app)
Windows 8.1 is also availabe .... updating now, been going for some time now and still have not finished.
My thanks to the OP and all for a great deal on a superb phone.
Looking forward to the next deal on the Lumia 1030 :smirk:
Still expecting nothing here so anything is a bonus.
04 Jun 14
O2 Mobiles
—
120.00
Tracked
04 Jun 14
Estimated payment
12 Oct 14
awesome :smile: thanks to the OP
Just checked and the date I bought it on was on the 13th
Purchase Retailer Amount (GBP) Earnings (GBP) Status Updated
13 May 2014 O2 Mobiles 0.00 140.00 Confirmed 05 Aug 2014
Thanks again OP.
Does anybody have a cover they want to recommend? Also, do we need to install an antivirus on the phone? Any recommendations?
I don't think there's much risk of Dev Preview causing harm, just the small chance that an update might affect your OS or apps to the extent that you might have to re install an app, or worst case just use the recovery tool to recover the base OS.
As for the warranty issue...I really don't think Nokia/Microsoft would lose a customer simply because they signed up for the Dev Preview programme. As an example, my friend dropped my old 620 down the toilet. Nokia Care Northampton replaced it FOC as a gesture of goodwill!!
Microsoft are desperate to gain market share (and starring to succeed) - so for me, the Dev Preview is a no brainer :smiley:
I've got Cortana again just by changing the region and language (as I did under the Dev preview) - but I'm definitely looking forward to the tile folders and IE11 when update 1 finally rolls out - just a question of whether to re-enroll in the Dev Preview or wait for the update 1 rollout (at which point the 1020 might've bio-degraded!)
NB. I'd tried the Dev preview, then regressed to 8.0 stock image around a week ago - don't know if the Dev preview update is available yet.
Now if only the camera grip would appear - that's been lost in the post according to Nokia!
Dear Sir/Madam
Thank you for your email.
Apologies for the problems you have experienced, a free grip has been re-sent out for you.
Kind Regards
Tristan
Not going to hold my breath on this....
I'm now at 14 days, but as I'm STILL waiting for my grip, I'm not too worried yet. Everything I've had with this deal has been late.....
The price seems to be the same online at £10 a month for the device. Cashback also doesn't mention anywhere that it is not valid for Lumia and surely the referrals will work anyway.
The camera looks quality so tempted by this if still on. Any ideas?
1st August Update
------------------------
Unfortunately many of the 8.1 updates had been slightly delayed in being pushed out to customers - this impacts all networks across all countries. It's important to understand that O2 have already approved all of the 8.1 updates which are sitting with Nokia - at this stage, there's little we can do to speed up the process as the last part of the equation is for the update to be released to customers.
On the other hand, it's also important to realise that Nokia have several hundred updates, all of which will differ from release to release. This spans across all network, all countries & all continents that Nokia operate in - it's a very important update for Nokia and their users so they want to get this right and ensure all updates go out as planned without any issues.
We have however met with Nokia and discussed this and we hope to have our updates streamlined and prioritised as much as possible. We currently hope to see updates begin rolling out again late next week but please bear the above in mind - unfortunately delays can happen, especially when the update is as big and widespread as 8.1.
VVM on 8.1 Devices (930, 630, 635)
We will shortly be approving a maintenance release for these devices which will be sent to Nokia to join our current queue of 8.1 updates awaiting being pushed out to customers. This update is only for enabling VVM - it won't include any other changes
Also news on MS fixing the 8.1 preview for developers update (nothing yet): http://www.wpcentral.com/should-you-get-preview-windows-phone-81-update-1
Could some one explain what I would click on when in the o2 store. Do i go for the most expensive contract (£38 a month)
That would qualify for TCB £105
where are people getting £140 from?
Did you get this?
thanks.
I've chased them up a couple of times and "They are looking into it"....
I got confirmation email 7 weeks ago
I bought 4x 1020's. I got the following;
1 x £147 TCB payment
1 x £140 Quidco payment
4 x £40 referral vouchers for 2x self-referrals*
One random £40 Quidco payment for a 1020 that I ordered and cancelled before I even received the phone :smiley:
4 x camera grips
4 x £20 store vouchers (of which I only managed to spend about £25 because there was nothing i wanted to buy/rent :smiley:!!)
All in all, a stonking deal!
*I still have NO idea why people didn't self-refer. I got shot down for it earlier by some guy whose cage was rattled because he was losing his referral fees. He seemed to think that he was doing people a favour - when in fact, he was just nicking £40!!
and also how 80 quid, i thought it was 40 quid for refferring
see new article here: http://m.wpcentral.com/preview-developers-still-need-downgrade-lumia-cyan?utm_source=wpc&utm_medium=twitter
Update - whilst it was easy to downgrade to 8.0 with the Nokia recovery tool, reinstalling and re-entering all my account credentials / preferences / rss feeds / podcast links etc in the different apps was really tedious - so I don't recommend doing it. I'd just wait to see if Microsoft can fix the update from Dev Preview before o2 start rolling out the normal 8.1 update.
Going back to 8.0 has been a bit of a shock - in reality I only really miss the swipe keyboard and having more tiles on the homescreen. But the big win seems to be battery life - I've always had decent battery life with my 1020, but now with 8.0 I can get to 8pm at night with normal daily usage (taken off charge at 7.30am) and still have 70-80% battery left. Either the battery tool under 8.0 isn't properly calibrated or something in the Dev Preview was using a lot more battery than I was aware of?
I debranded my mum's 1020 - it began restarting randomly and the Wi-Fi module would become unavailable. Subsequent MS updates have improved things....but my stock 1020 with O2 branding works better.
There is absolutely no reason to wait though. Just sign up for free for the Developer Preview. I have been using it for months. My 1020 is rock solid, reliable....and also gets lots of incremental updates which keep improving it further. Cyan will just complete the package --- but if I never received Cyan, I would still be extremely happy with the way 8.1 performs on my 1020.
Just sign up for a free App Studio developer account, then download the 'Preview for Developers' app. Sign in to the app, tick to confirm you accept the terms....then head to phone update. You will have 8.1 downloaded and installed within an hour! It is exactly the same OS version as you would have received if you waited for the Cyan+8.1 update....
Sounds like a really tedious process too.
Firstly rest assured the regression went fine, and was relatively quick. Secondly I'm not convinced you'll need to do it - Microsoft are apparently working on a fix, and the underlying problem only affected corporate Lumia's running bitlocker. Nonetheless they seem to have halted the rollout to Dev preview devices altogether whilst they investigate.
1. the whole process took around 3.5 hrs (inc checking the phone, downloading the Nokia tool, and downloading the 1020 image - this was the slowest part as I only have a 2mb broadband, so this took an hour and a half on it's own)
2. the sms / settings / photo and video backup built into the phone doesn't work as you'd expect. Back up your documents / music / photos and video's somewhere you can find them manually - ideally a PC rather than onedrive for speed reasons. I made sure my phone system backups were upto date as well as making local copies. Then found that the backup doesn't restore to a rebuilt phone (or if you were to upgrade / replace your Windows phone with another Windows phone) it seems only to restore to the same phone with the same software build. This said my old SMS messages reappeared a day later, but not the photos, videos or music.
3. don't be too precious about remembering how you had your home screen - until 8.1 rolls out to consumers (that should be very soon) you can't hope to put it back as it was because Win 8.0 only allows two large tiles or 4 smaller ones in a row.
4. Reinstalling apps after your phone has been restored to 8.0 is tedious! Navigating direct to the App Store looked as if all my purchase history had been wiped out - apps I knew I'd paid for under the same Microsoft account were showing with a purchase price. However going to the app store via a desktop browser, showed my full purchase history, and allowed me to select all the apps I wanted to reinstall and "push" them down to the phone.
Equally re-entering your credentials for each and every app is painful.
5. Map downloads for the Here apps need to be downloaded again - as they're around 450MB each you might want to make sure you're on WiFi and have a well charged battery.
6. It probably seems obvious to everyone else, but as well as re-entering all your WiFi networks, you also have to reset your Bluetooth connections, I only realised this as I got in the car to go to work and tried to answer a call through the hands free thing.
I really liked 8.1, going back to 8.0 is a royal pain in the @rse :-(
The OPO does look good aside from the camera.
It of course has its short falls....shot to shot speed being the most notable one (but also lens flare and a lack of UV coating on the lens meaning some shots can become hazy). However, I think it says a lot that I am comfortable using this as my only photographic device. It is that good :smiley:
Cheers again to the OP for helping to get such devices into our hands for next to nothing!
2x cashbacks paid, 2x friend referrals paid, 4x camera grips received. 2x family members happy, 1 other sold for profit - and one for me :smiley:
For those still unsure about the 1020's photographic prowess, here's some photos I took whilst cycle touring in Scotland last week. I love this phone :smiley:
All my 3 now paid out
£140
£120
£147
Cashback has no been confirmed!
Hi there, you are now chatting with Natalie.
Natalie: Hi Laurence
Natalie: I'll just take a look into this for you.
Laurence: Hi Natalie. Yes, I spoke with one of your operators just over a month ago as I was disappointed with the payment speed of one of my O2 contracts. The estimated payment date for that cashback claim has now shifted from the 7th July to the 19th September!!
Laurence: This despite a previous contract paying out (as expected) within one month (17th April - 17th May).
Natalie: I'm just checking this for you nowe
Laurence: What is most galling is that I had the choice to go with either TCB or Quidco. Topcashback have paid out on my mum's contract (more than 3 weeks ago!). Yet sticking with Quidco - whom I thought were better - has just resulted in constantly shifting goal posts!
Natalie: In this case, although we haven't yet received payment from the retailer I can arrange for this payment to be made to you from Quidco, so you don't have to wait any longer.
Natalie: This will show as 'confirmed' in your account within the next hour or so.
Natalie: Is there anything else I can help you with today?
Laurence: Oh right. That was unexpectedly helpful of you :smiley:. I guess my Quidco issues have been resolved in one swoop!
Laurence: Thank you Natalie. That's all I needed help with
Natalie: You're welcome, I hope you have a nice day
I'll try again next week.
So paid out two months rental £240 + £56 in total =£296 sold phone for £310, camera grip for £32 and now got this cashback, so total of £186 profit on it and now an owner of the new Oneplus One android phone.
Overall cost with O2 was £594 and after selling the handsets and getting Quidco, i've made a profit of £166! Happy days :smile:
"Got a phone with a 41 megapixel camera, this is the first picture I take"
http://www.reddit.com/r/funny/comments/29d7fm/got_a_phone_with_a_41_megapixel_camera_this_is/
Hope yours pays out soon too.
bought on the 12th May too, now all i need is my bloody grip!
Woohoo - thank you OP / o2 / Quidco
Paid £240 for mobile phone and cancelled contract within 7 days so I didn't pay for any airtime. Cashback got paid today for £165.37, which means I got the phone for £74.63! :smile:
Its slowly edging forwards, now at 19 Sept, but I don't trust O2 or Quidco to honour the deal. Very disappointed with both companies.
I ordered on the 6th May on the £28/month airtime contract and £10/month phone contract, and then cancelled on the 28th May paying of the phone balance and cancelling the airtime contract (and didn't need to give 1 months notice, they cancelled it on the day i rang), so only paid less than £20 airtime for around 20 days use, and then £240 for the phone, so less than £260 in total.
Also got the free camera grip, £20 credit and free games.
I wasn't expecting this cashback at all, as i cancelled the contract, and after all the bad comments here about buying via TCB.
This turned out to be a stonking deal, thanks op.
Thanks OP!
My contract was cancelled.
" Natalie: I'm sorry to hear that you are still waiting for your O2 cashback to be confirmed. Payments for O2 have unfortunately been affected by a high amount of fraudulent activity, whereby customers have been signing up for contracts, cancelling the contract, and then still receiving the cashback. This misuse of the cashback service has now caused delays in payments due to extra checks and procedures having to be introduced, it is regrettably a case of the small minority spoiling it for the majority of honest, genuine customers. We are pushing for any delayed sales to be updated accordingly within the next two weeks, whilst we work with O2 on a long term solution to the problem"
Have to say though, they do not respond to emails.
I have given up hope.
[email protected]
I called again tonight and was told by a very arrogant girl that my request for a refund had been rejected, and that I wouldn't get the money back without returning the phone.
Please wait for a site operator to respond.
Hi there, you are now chatting with H.
Jamie: Hi there
H: Hi Jamie
Jamie H: I was suppose to have some cashback today from 02 mobile (still tracking at the wrong price) and it's been delayed until late september, why is this?
H: We are currently pursuing the retailer to find out when payment can be expected as we had hoped for a resolution by now
H: Please be assured that as long as you've met the terms and conditions for this purchase you will be receiving this cashback
Heather: As soon as we know more we will update you and once the retailer confirms the cashback this can be paid over to you
Jamie: Awesome sauce, the time frame doesn't really bother me too much, I still have the phone/contract. I just didn't want this to get buried!
H: No, don't worry, we're working on it :smiley:
Jamie H: Thank you.
this is bullsh1t
Not much point paying £5 for Quidco Premium as far as I can tell :-(
I've got two contracts, one for £33 (My main one) and one for £28 (HTC One m8 deal) which a family friend is paying me £15 a month for it.
Reckon I'll wait...
O2 Mobiles
— 140.00 Tracked 23 May 14 Guaranteed payment 03 Jul 14
12 May 14
O2 Mobiles
— 140.00 Tracked 23 May 14 Guaranteed payment 03 Jul 14
Yup!
4G arrived around 2 weeks ago where I live and since then I reckon at least a third of incoming calls don't even ring, I just get a missed call alert seconds later. I've forced it to stay on 3G to see if it makes any difference.
Crap.
Just kidding, I have one, can't decide whether to keep the grip or not, the phone I am definitely keeping though :smiley:
£29.98, haha :smiley:
Have a look at screen repair prices on Ebay, then call up your local Nokia Care Point and say you would prefer to have the repair done by them. They tend to price match Ebay prices as long as the Ebay offer is for a Care Point approved repair.
& when you get your replacement, either make sure you attach a lanyard to the phone - or better still, use a case.
Must say I was very surprised when my grip arrived! adds a bit of value I suppose!
http://www.amazon.co.uk/Nillkin-Super-Scrub-Shield-Shell-Black/dp/B00E1D2JSI/ref=sr_1_2?ie=UTF8&qid=1403994367&sr=8-2&keywords=lumia+1020+case
http://www.ebay.co.uk/itm/151120887192?_trksid=p2059210.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT
Not being able to find comments easily is one of the few downsides of this site. Otherwise it is great!
Going by other experiences, looks like I got lucky with a quick payout.
They won't pay out and they don't care.
Although I don't quite "settled" with the Apps they got in Windows phone, I have to say I am pretty happy with the size of the phone and of course the picture quality. Not sure if I would ever use a 5.5 inch phone (used to have a note 2) but would start to look for a very high specs 5 inch phone in the near future.
I hope people get the cashback when promised, but this does stink of bait and switch tactics that has been used for centuries. Only difference is, using cashback for bait and switch is perfectly legal. :wink:
Regards
Flea
You have to ask for this back otherwise they will just hold onto it.
Still tracking £140 on Quidco and my fingers are still firmly crossed.
It did boot to the Nokia logo but didn't get any further, but now wont boot at all. Left charger in for hours too...
I was told it was a termination fee but explained that they were simply wrong and I owed nothing. Took about 5-10 mins.. as long as they clear it as asked, but I'm very disappointed with them as they cocked up already and put my payment for the phone (240 quid) into the talkplan and took an age to fix it, and were generally unreliable!
https://nokia1020grip.co.uk/
I put 1st May as purchase date, but got a message that the IMEI was invalid. Emailed Nokia (address is at bottom of page on the link), someone on the thread suggested doing this. Got a reply saying they were still updating the IMEI records and to try again in a few days. When I tried again, it still said IMEI invalid, so just left it at that. This was around mid-May, then the grip arrived today, totally unexpected, but a nice surprise :smiley:
Be quick and submit the form, the promotion ends 30 June!
TCB are criminals as they still have not updated their website.
Just spoke to them over live chat, told them they were wrong, 1st operator I spoke said no, actually I was wrong and they were right... yeah right.... she had zero clue about charges so I ended up requesting a supervisor when she started getting shirty. Its funny how when on live chat, you always get a supervisor as the proof of a request is in black and white, unlike phone where they just say one isn't available.
Then I had to put my teacher hat on and go through a simple mathematics lesson with him and explain how charges immune from VAT, should not be factored in when working out how much to refund after VAT. They were basically trying to make the account zero balance, even though I paid for a full month up front that I had not used. He agreed once I took him through every single step of the mathematical calculation and said it would be credited back to my account. /facepalm
In the end, I cancelled the direct debit. And my account is now showing £18 squid in credit, which was about right for the first month paid up front minus the part month usage.
Lets see if I get one of these debt collector issues as the direct debit is meant to be coming out in the next two days (or not as its cancelled).
Good luck all on your cash back, camera grips and lack of debt collection agency's.
Regards
Flea
Anyhow, I'm reverting it back to WP8 (Black) because the wifi issue is driving me crazy. Will wait for the official CYan update in a month's time (hopefully).
I've turned Cortana off for now.
Needless to say, I'll be sticking with Quidco!
Deal couldn't have gone better for me, with the camera grip, £54 voucher/apps, £157 TCB paid within 2 weeks and only £10 charge for 7 days on contract, factor all of that in and the phone cost nothing.
You're a star OP! :smiley:
Chrome / IE11 / FF & Maxthon
http://www.windowsphone.com/en-gb
Looks like it's been designed by someone on work experience and none of the links seem to work - ever.
"Apps+Games results
Unfortunately, we can't get search results at the moment. Try again later. all apps all games collections"
and
"Try again later
Something happened, and we can't get to the page you want at the moment. Try again in a little while. "
Quidco are the way to go for all future cashback deals
There was talk of a July release on WPCentral for the first tranche of older phones (1520/1020/925). So with a bit of luck, we'll have Cyan next month.
When will they release Cyan?
I might stick with 8.1 since I've unlimited internet with 3.
Interestingly I do not get this problem on my yellow one I purchased back in Jan.
I am waiting on the Cyan update to resolve that issue. If it doesn't, I'll be reverting the phone back to the O2 firmware (what a hassle!)
& yes, I did just mean reset :smiley:
Go to Settings, then scroll down and tap 'about' then tap 'reset your phone'.
I still have mine branded with the O2 startup screen. I'd love it to be unbranded, but having read the horror stories here of the unbranded firmware being quite buggy, I think I'll leave it as it is.
Now just need to wait for quidco to pay up then cancel contract
Once uninstalled, you can reinstall it. Or you can just leave it uninstalled.
Have you upgraded to Windows Phone 8.1? Did you do a reinstallation AFTER WP8.1 was installed? There are quite a few bugs when you just upgrade from WP8 straight to 8.1 without then reinstalling the software.
Also, if you stripped the phone of O2 branding via a new firmware, then you will definitely have wifi issues. You'll just have to wait for the Cyan firmware to resolve them.
Mine does the same at night, its definitely Glance that is causing this
Hello, Your O2 mobile phone bill for 19/06/14 is now ready. You can view your bill and schedule of phone payments from here. Your bill this month is £510.05. and your monthly phone payment is £220.00. Both payments will be taken from your chosen account on, or just after the date on your bill.
This is beyond a joke, they sent me an "Enforcement and termination notice" only last week and then assured that this would get sorted asap.
I will never buy anything from O2 ever again !
There are a lot of apps in the store now. All mine apps are on there.
BUT I havent open up the phone and not sure whether to stick to iOS or venture into the Lumia World... hmmmmm.....
How much can we actually sell this?
My ideal case would either be a fully protective one that closes to protect the screen with wireless charger built in, or one which supports the phone in the official wireless charger, I know I can modify my cheap leather effect one but then that ruins the official wireless charger as you smother it in super glue.
quidco tracked at £140, got the £37 a month deal, will use 8gb to do some tethering at work, keep contract running until the £140 has been payed and cancel it. just need to pay off the phone which means after two-three months of contract at £27pcm, the phone will cost me £181.
and have £20 xbox live credit and a free camera grip.
this is has been one of the hottest deals for the best camera phone on the market (and from someone that has had a lumia920 for 2 years a fantastic smart phone) dont be a apple sheep...
TCB has been burned me and I will never use these useless lot ever again.
Looks better than Google places that I used to use, just with less reviews.
I can't see the app it belonged to - could a fellow 1020 owner check to see if they've still got it and tell me what it is?
The icon was a grey square (I don't think it was transparent) and the icon was like a block work city skyline consisting of 4 or 5 different shape but solid white color buildings.
I'm guessing it was a Lens or Here Maps function...
I even worked for O2/Telefonica last year.
My, how they've gone downhill so quickly. They HAD the best customer service of any network, they HAD the best overall network. They also HAD the coolest ads (those new Be More Dog ads do nothing for me).
But now, they're pretty much nobody. Telefonica are billions of Euros in debt, O2 UK's customer service is now mediocre, and their 3G network is terrible.
The only thing they're good for nowadays is allowing savvy consumers to get a cheap smartphone on their Refresh tariffs, pay off the contract early and use the handset on a superior network like Three or EE.
I had the same as Matt and it has taken them ten weeks from taking my money to return it to me, suffice to say, if I ever deal with them again and get similar, I will send random crap back to them in the hopes they pay out to get a debt collection agency involved, to then shove it in their faces so they have had to pay out of their own pocket for their stupidity.
Matt > no I did not get anything until this enforcement notice
I got this large final bill and despite them saying it was cancelled it still came out of my bank account because I left the direct debit open, had to get it refunded which was also a palava!
I've another contract cancelled, same thing as before large final bill, this time I cancelled the direct debit before they can take the money, i've been assured over online chat and over the phone it won't come out of my account - if they try to take it i reckon i'll get the same email as you...
I asked again on chat but they told me wait upto 7 days :/
*********************************************************************************
Dear O2 Customer, Please note that this is an unmonitored email account and we will not be able to respond to your query. If you have a query about your service please visit http://www.o2.co.uk/help or email us at mailto:[email protected] where it will receive our attention.
Regards, O2 Customer Care
This communication is from Telefonica UK Limited. Registered office: 260 Bath Road, Slough SL1 4DX. Registered in England and Wales: 1743099. VAT number: GB 778 6037
*********************************************************************************
Bill amount still says -£23 though... link the to claim it back disappeared though
Update: After speaking to them on the phone it appears i've got this because in spite of me getting a direct debit refund from my bank and asking not be refunded by O2 they decided to issue a refund anyway so once I do receive the payment I will owe them the money and will have to pay them back...
The postman came and went everyday but no parcels
I got the confirm email since last Monday, guess I'll have to email them again
Make sure you keep the O2 account open when they refund you the first months airtime.
Thanks once again for this awesome deal, love the phone!!
I am thinking of debranding my phone first then get the 20 pounds voucher, would that work?
When we cancel, is the contract cancelled straight away, or it remains (and we re charged) for one more month?
I asked in an o2 store today and they told that I have to give 30 days notice before I cancel..is that correct?
Your O2 bill for 07/06/14 is now ready. You can look at your bill here.
To see your bill, you'll need the username and password you were given when you joined O2. If you've forgotten them, we can give you a reminder.
In total, your bill for this month comes to £533.08. We'll request this amount from your chosen account on, or just after, the date in your bill.
Is your bill more than you were expecting ?
If so, here's a few reasons why this might be:
You could have gone over the minutes, texts or data that's in your allowance.
You could have called or sent texts to numbers that can't be taken from your allowance such as International, 0800, 0845 numbers or directory enquiries.
You have used your phone for calls, text or data whilst abroad.
They missed the other option for why the bill is higher that I was expecting : "We are a bunch of idiots" !!!
On a brighter note I've noticed if you login to MyO2 and select upgrades, it gives you the option to pay for the phone and switch to a 30 day Simplicity plan
O2 Refresh 500 24M 500MB 4G 14 May 14 - 13 Jun 14 -10.84
O2 Refresh 500 24M 500MB 4G 14 May 14 - 22 May 14 3.15
Early Termination (VAT Not Applicable) 22 May 14 - 12 May 16 256.54
Total tariff
£248.85
Should've been £75, but had my £5 Quidco Premium fee deducted.
#TCBSucks
I have had enough with these liars - they still have not changed the estimated payment date on their website - it still reads 2w 3d - which is a complete lie. They are now applying a 6 months wait on contracts. They are changing terms retrospectively.
"Please note - Nokia Lumi 1020 is NOT eligible for cahsback".
So it is very unlikely that they will payout to new people now.
Quidco do not have such a message, but have extended delays for payments. My hunch is that previous people going through tcb will get their payment honoured if they don't cancel their contracts early, there may be a real long wait though, I guess people buying for a profit will lose out due to no payment or profit consumed by monthly contract charges. Not bothered about them as the deal wasn't meant to be used like that, but I do hope geniune buyers don't get burned too :P
Quidco are still likely safe as there is no message, but just expect to wait 2-3 months before getting the money, my min wait is 2 months...
As TCB say "Please note, all postpay handsets and all tablets will be subject to a 6 month validation period. If any sales are cancelled or returned within this time frame your cashback will be declined. All other products are subject to a 6 week validation period."
So there could be very long wait, O2 really should have made the handset portion of the deal £360 and dropped the airtime charge for the first two years to avoid all this aggro, as otherwise if they post up a deal that people can take advantage like this people will.
Must say the grip is very nice, makes taking photos that much more comfortable and steady and the leather wrist strap is very nice too.
I guess you *may* have a faulty grip. Can't remember ever seeing any reports of them going faulty though.
Just use the original cable...it'll charge both devices in around 3 hours. (the total battery capacity is 3020mah - so 3 hours is about right)
When phone is attached it doesn't appeares to be taking any charge, gave up after a couple of hours as no led light lit up.
Charged up the grip without the phone attached in about 3 hours.
If the phone isn't fully charged and the grip is, the phone will take charges from the grip when attached.
On the bright side I got one of these in black, it's quite good though a bit shiny on the back
http://www.ebay.co.uk/itm/161123608001
It's the same cable I use to charge the phone every evening and that seems to charge in normal time (I'm guessing at an hour, but I've not actually measured it)
I wonder if it's just first charge takes longer, or if it's such a big capacity that it takes a while - I hope it's the latter!
When I made my claim I had to send my receipt via email and they entered the claim manually - I said I wanted a yellow one, but have only seen people talking about black ones. Mine hasn't turned up yet (hoping it will arrive today) but if I get a black one, would anyone want to swap a yellow one with me ?
Just try it a few times.
But one question, when you put your claim in on the website, did you get a confirmation that the order was going through?
I used to get a "already claimed/invalid IMEI code" response, so emailed them, they said it would be working in a few days and now the form just resets to blank after I enter in my details, not sure here if it has worked as I would have expected a reply back. Did you get an email?
& must get a tripod as well :-)
Thanks again op for this awesome deal. Yeyyyyy
Thanks to Microsoft , O2 & Quidco too
Well done to Nokia and their subcontractor - despite the unexpected demand / stock problem, all the hassle with the web form and manually processing a lot of claims (inc my own - I claimed on 14th May by email) £40 worth of accessory arrived just 16 working days later.
Thanks Nokia - and more importantly the OP for pulling together all the information needed. I'm really pleased with my phone - if Quidco pay out it'll be the deal of the year for me.
Didn't need to sign as normal post
I am currently with TalkTalk mobile(have been with talktalk for years!), I have a TalkTalk mobile contract(12m) for only £3.75, you get 1GB, 300mins and 3000 texts which is more than enough for me. Also it's very cheap!
Their network runs on Vodafone so it's pretty good.
Amazing bargain this was.
Cheers OP - great deal and timed well as used as a back up phone/camera on holiday in China, especially useful for night shots.
I just would like to know what each person said. Just a mini opinion poll/survey :smile:
It came Royal Mail standard delivery.
Just buy it for yourself or someone else please :smiley:
& no, I am not shafting any customers of mine. They are buying a completely unlocked 1020 64GB edition for prices that are lower than some of the locked 32GB ones on Ebay.
As long as people walk away happy with the product and the price then everyone wins. Oh, and flooding Ebay with loads of 64GB 1020's brings more hardware into the market, and reduces prices. Lower prices means more will end up in the hands of customers, increasing market share.
People should stop moaning about the cashback issue though...absolutely :smiley:
I don't have any gripe with people trying to make a profit; I would say that people have little room to moan if a cashback trick doesn't pay off though. A risk should only be undertaken if you're willing to pay the possible outlay. If it doesn't work out then that's tough luck, surely? If it works out then that's fair play. The sheer volume of people doing this trick to make a few quid though is clearly responsible for any issues that have arisen with cashback payment dates.
Add to that the extortionate roaming charges that have only recently been brought down by EU law, and you have a perfect justification for profiting from these big lumbering businesses.
I am not ashamed to have made some money from buying a few of these phones.
*Doing so is also helping to build Windows Phone market share .... which for me makes it a win win. I want this platform to succeed - so getting some of these 1020's from O2 warehouses into the hands of happy customers is all good IMO.
I will be ending tcb if this caahback ever pays out. They are a despicable operator.
But Quidco do not mention this, but instead they have a delayed payout date to stop people abusing the offer (6 weeks I believe, which still sounds a tad too short to make it unprofitable to buy and cancel with an aim to selling the handset on, although I suspect this is the best case since my estimated payment is just over 9 weeks).
Best guess is a 8-12 week wait for payment which definitely makes waiting while on a £37 contract a very expensive deal!.
I can definitely wait that long as its the best deal going.
Please beware and call customer services.
I will be ending tcb if this caahback ever pays out. They are a despicable operator.
They apologised for being messed about, cancelled the contract there and then (didn't have to pay for an extra 30 days), and gave me a £20 credit as a gesture of goodwill.
I also received 3 of my four requested camera grips today. Two of the packages were addressed to the same person - so hopefully they made an error and will end up sending me a total of 5 :smiley:.
I am keeping going with the TCB contract (the allowances are excellent - 8GB's of data) .... so I'm just using it as my business phone to ensure I get value from however many weeks or months I need to keep it running for.
My Quidco contract has been cancelled within the 7 day period...as a premium member though, I am still hopeful of a payout. I also received a random £45 payout from Quidco for a 1020 contract that I cancelled before even being sent the phone. Oh, and I have received £80 in friend referral vouchers....
All in all, I've come out ahead by a good few yards!
Excellent deal OP
Black one for me, which is fine as I have a black phone.
M.
Smashing deal! :smiley:
Combine this with the FAQs and surely this uninformed o2 person should back down or refer to someone who knows
O2's Refresh FAQs (http://www.o2.co.uk/refresh/frequent-questions) state:
"What if I want to leave O2 and end my O2 Refresh plan?
You just need to pay off whatever's left on your Phone Plan. Then you can either sign up to a new plan, or leave O2. If you'd like to leave O2, after you pay off your Phone Plan, ask us for your PAC code or give us notice to cancel your account."
I'm getting denials for a 925 too...
What is galling is that some have cancelled and paid out whilst others who have been using the phone contract as it should be are the ones who will lose out.
O2 will do everything not to pay out and TCB won't give a damn to support its customers.
He is therefore trying to levy a cancellation fee. Eurrgh. I hate O2 customer service.
http://www.amazon.co.uk/StilGut-Wallet-Genuine-Leather-Cognac/dp/B00F0J14RO/ref=sr_1_1?ie=UTF8&qid=1401710440&sr=8-1&keywords=stilgut+leather+case+1020
It has magnetic clasps to close the case (or hold the camera cover on), £30 (or £35 for the aged leather look) for the wallet style case.
I even ran the two phones side by side on the same journey - Here Maps was much better for both clarity of display, audio quality of spoken directions and battery consumption - although in fairness my Sony Android is nearly 18 months old, so I'd expect it's battery to be weaker. After the test I still had plenty of battery left in the Lumia to last a normal day (I only make 1 or 2 calls a day, maybe send 5 txt messages and browse the web / download apps / check email for perhaps 1 hr in total?).
As an example of my battery life yesterday I charged the 1020 overnight and unplugged it around 10.30am. I checked email and did maybe 20 mins web browsing before using the Sat Nav on a 25 minute journey. I then took 26 photos and 6 short video clips of approx 30-40 seconds each. More web browsing in the evening, maybe for 30 minutes, The phone eventually warned me to plug in or it would shut down around 10.30pm. I thought that was pretty good considering the sat nav usage and the amount of time the screen was lit / focus had been active for composing and taking the photos.
I have WiFi on, Bluetooth off, email syc every 15 mins (2 accounts), screen timeout 1 minute, NFC on, internet sharing off, battery saver active "when it gets low", screen brightness - automatic,screen rotation - unlocked, location - on, glance - interval, Touch sensitivity - normal, Wake up - on. Is that different to someone getting poor performance?
I'm pretty sure most of the settings above were as they were out of the box (but then I've fiddled with it so much I can't be sure) - perhaps I've got a decent handset, but there's a more duff ones out there than you'd expect from a firm like Nokia - or a bad batch of batteries?
TCB sucks and o2 will not likely payout those that keep having their payment date delayed. If you are with TCB the chances are slim if they even fight your case. This was a great deal for some but most will have lost out by buying a phone that they really didnt want.
Used sat nav for 32 mins yesterday, lost 1% battery life for every minute :'(
Standby time on this is immense, beats any other phone i've owned, just using it thats the problem
for those still have invalid imei number issues for the camera grip ring 0844 409 6620 and tell them you're having issues, they'll add you manually ....
You'll get the grip - but it might take a few weeks.
Microsoft have just released 'Files' which is a files browser...should help you with managing videos etc (deleting & what have you)
Games that don't need signal to be played?! The only ones I use that DO need signal are Wordament & Snap Attack (both of which are superb word games).
I personally like Zombie Derby, Uber Racer, Microsoft Solitaire Collection, Into the Dead (endless runner - nice graphics & pretty good atmospherics too)
Some great other options.
Beem Plus (music playlists - mainly dance/chillout etc)
7Minute Workout
Adobe Reader
Beatphonic (quirky way to make music - Windows Phone exclusive AFAIK)
Bing Translator (free offline translation between multiple languages - even translates texts via the camera!)
Black (really nice black and white photo editor)
Blue Skies (nicest weather app out there)
Digibeats (another dance music player)
Endomondo (nice sports tracker)
European Health Insurance (offline documents telling you how to get health access throughout Europe using the EHIC card)
Flickr Booth
ITV Player (great app, & really, really well made!)
Kayak
MovieJax (video editor)
Movie Moments (60 second clip creator)
Movie Maker 8.1 (more complex video editor)
Netflix
Nokia Creative Studio/Panorama/Refocus
Office Remote/Lens
Photosynth
Skyscanner
Sleep Bug
Slowly (slow mo video editor)
Vimeo
Vine
That'll get you started :smiley:
How about a sync'ing utility that allows sync'ing of videos from a computer when the phone is in wifi range, and removes them from the phone once watched?
Or games that dont need signal to be played? (i.e. stuff I can use on the commute in the tube!)
M.
Cheers
What I need access to:
Dropbox - I am using MyBox. Quite like this and it's free
PDF reader
Feedly reader
The Bing suite of apps looks pretty solid to me
Ay other essentials?
Cheers!
Im selling a loss already after just a few weeks which says it all really.
Have to also disagree about IE. mentioning its ability to sync with IE on the desktop is not much of a feature for many as hardly anyone uses IE on the desktop - Chrome is far more popular. And the syncing only Works on Windows 8 and higher. Chrome syncing works on everything from the cheapest Android phone to Macs, iPads and tablets. The rendering engine of IE for WP8.1 is the worst I've seen between mobile Safari and Chrome too. Often sites just don't load the page correctly, and input boxes can behave erratically. Chrome is consistently brilliant and reliable.
Not knocking Windows Phone as such as I love my 1020 hardware, but the fact that I've had to buy a Moto E to pair with it after trying to live with it on its own for two weeks speaks volumes...and I'm not even on Facebook, and certainly don't play that Candy Crush rubbish.
IMO, the internet browser in 8.1 is far better than Chrome on Android. Faster, more fluid & better integration with Windows 8 devices (i.e., password/internet history sharing etc). The battery drain is quicker on the 1020 - but for me, that is one of the few drawbacks. Looking at Android's utilitarian interface just bores me....just so ugly and pointlessly complex (air gestures/S-Voice alongside Google Now etc). Samsung just typifies the specs first, usability second approach that has blighted Android for years.
I'm also happy being on a platform that doesn't gouge customers on price (iOS), and which doesn't compromise my privacy or security (Android).
Windows Phone is a much better long term solution than both of those - if only app developers would get their butts in gear and start pushing out more apps.
I ordered my phone on the 29th...so just over 1 month to receive £80 in vouchers (this was on the £13 per month contract).
If I were to do any of these deals again, I would go with the ReferO2 option every time. TCB retrospectively changing their t&c's mean I will never use them again. Quidco do seem better....but there is just no hassle when using the ReferO2 route.
Arguing legal issues with the predicted payment is a bit pointless as it's purely an estimate based on previous payments. It's never sold as anything other than an estimate and they NEVER guarantee payment anyway. Anyone signing up for this to actually get a contract (as is intended) will get their money; anyone signing up for this just to make a profit after cancelling and receiving cashback is unlikely to get much sympathy from either O2 or TCB/Quidco
If you're worried about the cashback not paying out fast enough and don't want the airtime, just pay off the phone and enjoy it. You might get lucky and still get the cashback down the line
I also really love the Nokia camera software. It's very intuitive and slick and allows a huge amount of tweaking.
It's also nice to have a separate 'connected camera' that can double as my actual phone on nights out. For heavy use though I can take it out as a standalone camera without risking draining my battery and having no phone to play with. Yes, I could buy a standalone camera but it wouldn't have the same amount of connected features, nor as good a sensor, unless I spent more than £240.
in the meanwhile, anyone else want to tell us how much their Quidco is tracking at now, moan about TopCashback or ask how the Refresh thing works again? must be at least three minutes since the last one.
the cats probably just waiting for the right moment to get its own back...
Just waiting for QuidCo to do the same, if that's not their plan already.
edit: QuidCo cashback is now £80 for the £38 contract. They already lowered my £150 cashbacks to £140, I wouldn't be surprised to see them dropped to £80 each before the cashback has cleared.
Shame about the quidco situation but if it cost me 240 for this phone its not so bad. I mean its unlocked and with the camera grip it makes a fantastic second phone.
I have a moto g as my second phone, which is a brilliant phone, but i think i'll just sell that and the 1020 will end up costing me 150 which is great
My overall impressions of this phone Are
Pros:
Amazing camera (cant stress this enough)
good standby time
nice audio
good speaker
nice screen
shed loads of storage.
Cons
Phone itself is quite sluggish, the music app for example seems to take an age to open for no real reason.
App choice is a bit limited, store itself is all over the place.
Battery is poor when in use, mainly apps.
I find the touch screen a bit sluggish, swiping back and forth between apps just seems a bit laggy ....
I dont think i could use this as a daily phone, it would frustrate me a bit too much, but ive used this solidly for a week now on holiday and the overall experience isn't that terrible, i just couldnt move away from android over to this. (I use my phone a LOT though)
Here were my figures:
$8 per case from supplier
$43 shipping (tracked)
--subtotal $163 or 98GBP
23% tax (import tax 3%, VAT 20%)
--running total £127.4
ebay fees of £1.35 (x15)
--running total £147.65
postage of £1.83 ((x15) 2nd class signed for)
jiffy bag £0.30(x15)
--running total £179.60
15 items (assuming I pay for mine at the same rate as everyone else) means that each one cost me £11.97 - but sold for an average of £10 (which I had to do as the only other ebay seller was also selling at that price range - and he only cropped up after I had ordered them... so it was more about cutting my losses at that point). I sold a few at £11/£12 which was nice.
They are great cases, but not viable to sell in the UK for under £15 or so (unless you smuggle them in without paying taxes, which is quite illegal).
EDIT2: Forgot - paypal also will take their cut... totally forgot to account for that.
On the bright side, nokia finally accepted my IMEI for the grip, so I should have that soon...
M.
EDIT: Forgot to say - it could be made viable by ordering 250 cases from the supplier (single color), they then reduce their price to $5 a case; and using seafreight rather than tracked shipping... but I'm not willing to gamble £1000 or so on 250 cases of the same color.
That said, if anyone else is interested in this, le tme know and I'll pass you more details on the supplier and on sale-rates for the ones I had.
Please note, all postpay handsets will be subject to a 6 month validation period. If any sales are cancelled or returned within this time frame your cashback will be declined. All other products are subject to a 6 week validation period.
Think I'll do the same, not worth waiting 6 months..
Cashback is worth less than the contract at that length.
Just have to take a hit on the contract for the month.
http://www.ebay.co.uk/itm/231237889392?clk_rvr_id=640491062291
Seems the company made quite a few of them, I just need to find someone that's selling the black one
http://blackberry-cn.com/product-category/nokia-lumia-1020-2/protective-case-nokia-lumia-1020-2/
Amazing case protects the camera lens.
The Nilkin maybe good but I still find that they do not seem to provide adequate protection for the round black camera thing :disappointed:
How long has it taken to get them sent through?
What is going on?
I had cancelled my contact within couple of days for those who still waiting for theirs good luck.
Does anyone think that a claim through the small claims court could win?
Promotional Balance Expiration
£20.00 GBP 10/09/2014
I was going to leave the contract open till TCB had confirmed my £150 cashback, i ordered on the 6th May, but with the current uncertainty about payment dates, i sent an email to TCB customer services last week, (below), and here is the response i got back, so i'm not going to leave a £28 airtime contract running for 6 months to guarantee cashback, as it would more than eat away at the £150 cashback, which i may never see anyway.
What i sent to TCB CS:
Hi.
I purchased an O2 refresh contract from O2 on the 6th May, and it tracked successfully for £150. This was based on TCB having an average payment time of 2 weeks and 3 days that was on your website when i clicked on the link to purchase.
Now on your webpage for O2, you say that all postpay contracts (i pressume this is contract mobiles from o2) have got a 6 month leadtime before payout, and won't be paid before the 6 month verification period.
Can you please confirm that this doesn't apply to me, as when i purchased on the 6th May, this condition wasn't on the T&C's for this retailer, and only seems to have been added in the last 1-2 weeks.
Can you please advise when i should expect payment of my £151 from O2.
Thanks,
The response i just got back was:
Hi,
Thanks for getting in touch.
I have looked at your Earnings page and the estimated payable date for your cashback on this transaction is the beginning of August. As this estimate is based on the previous payment history of the merchant, we normally ask members to allow a further 4 - 6 weeks after this estimated date.
Our apologies if you were not aware that we gave estimated dates for payments.
To view this information on your account please go to your Earnings page and then choose the 'CashBack by Date' tab at the top of the page.
Please allow this transaction to progress through the payment process and as soon as this merchant has passed the cashback to us, we will then award it to our members.
Kind Regards,
Charlie
http://www.nokia.com/gb-en/campaign-world-of-entertainment-x/.
kidding about subway app :smiley: ,and that's my point,
but actually coming from a BB (10+ years) i've learnt to live without apps...that's just me though... I wouldn't expect anyone else to agree, but in my opinion apps are over rated.....good messaging, browser, media player and sometimes camera is enough for me... oh... and for phone calls too :smile:
So you have to use all the credit by the end of the year?
http://www.wpcentral.com/background-tasks-not-removed-windows-phone-81
I've tried Cloud6 for Dropbox - the app you suggested. However it doesn't upload in the background properly as it promises. No apps do in fact. Both the Flickr apps I've tried promise background uploading, which never seems to work - Whether plugged into WiFi at 100% battery or dancing naked around a yew tree in front of a full moon - it just makes no difference. The only app that works is OneDrive, though it's a bit annoying not bring able to reliably send to Flickr without manually selecting everything for upload.
I really do hope the app situation does pick up quickly. I love carrying my 1020 around for camera work but I've just picked up a £69 Moto E from Tesco to compliment it and it runs a lot faster and does a lot more than the 1020 - aside from the camera. even the battery is much better. This is something of an embarrassment for Microsoft in my opinion. It even uploads to Flickr automatically - with no effort or good luck required. Shame the photos are so dire :P
TCB is probably sitting on the money.
However, Music+ app, the 64gb storage, the camera and the overall feel of the phone with Nokia's extras on top (I didn't get the camera grip as I ordered early, talking more about the nokia apps like Nokia MixRadio, Nokia Drive) make me think I can probably live with this phone until the next great deal comes along... preferably for an android next time!
Also, I've tried calibrating the battery, and sorting background tasks etc... It's certainly better than my 920 was, but it still needs 2 charges a day... Which isn't ideal when you can't change the battery.
thats my view of the phone after roughly a month's usage.
I have never done podcasting - but so far, I'm pretty happy with the inbuilt one. A nice feature is that the downloaded audio is also available in other apps (I discovered it when adding audio to my MovieJax video editor)
I am like you - optimistic that the app situation will pick up. The latest data suggests Windows Phone has moved beyond 10% market share across much of the EU .... the UK is on 9.5% market share.
Android and Windows Phone are taking iOS market share - which could make Windows Phone the defacto number 2 platform in Europe in the not too distant future. When that happens, developers will unavoidably have to sit up and take notice!
UC browser is indeed pretty good, and offers some great features. Still uses the same rendering engine as IE though so falls over on a lot of sites, in ways that Safari and Chrome don't. Maybe it will be improved prior to the official release. Doubt it though as some WP8.1 devices are already shipping.
On the plus side, the interface is brilliant, I love the alphabetic grid to jump from A-Z in the people or apps list etc. The built in Podcast catcher/player (maybe just in 8.1?) so far seems just as good as the paid for one I use on Android (Pocket Casts by Shifty Jelly) and the UC Browser is a good alternative to IE.
I've also just discovered the Office Lens for scanning documents etc, which is brilliant for taking photo's of documents rather than finding a scanner - the OneDrive integration is really good too.
I reckon I'll keep this phone a while - I'm optimistic that the app store will pick up too, as it's starting to look like more businesses are switching from Blackberry to Windows Phone. If so the bigger user base should give developers the incentive to develop for the platform - especially if the bigger apps like Dropbox get the ball rolling.
Claimed the £20 voucher and the free games
In effect will pay 2 × 13 line rental
£247
- the camera grip
- £20 store credit
= excellent deal.
If I then get a further £150 from Quidco, I'll definitely be chuffed!
I'm also going to keep this phone for myself. I've been sufficiently impressed by my 32GB yellow Lumia 1020 to know that this is the phone for me for the foreseeable future. I'd sooner have epic photos than be on the bleeding edge of app releases.
Quidco paid (by quidco)
£75 instead of £45?
Camera grip confirmed.
Cancelled all direct debits.
Thanks op my son loves it!
Quidco paid (by quidco)
£75 instead of £45?
Camera grip confirmed.
Cancelled all direct debits.
Thanks op my son loves it!
Quidco paid (by quidco)
£75 instead of £45?
Camera grip confirmed.
Cancelled all direct debits.
Thanks op my son loves it!
I think I was chatting to her for a good half hour before she finally relented (she was insisting that I needed to pay at least one month of my contract).
Anyway, I was expecting to pay the phone plan there and then. But apparently that is taken at a later date?! I shall now await the cancellation agreement to see what nasty surprises they have tacked on to the final bill!
I really am not impressed with O2. But on the flip side, I do have a stonking phone for a cheap price :smiley: Haha
The longer you stay in contract the longer it will eat away at the cash back. Mine got pushed to August, after that I gave up and just paid the one month. If cash back comes through, all well and good.... but I'm not banking on it...
Has any of you guys got his cashback having already cancelled the contract?
If I cancel tomorrow, I guess I will have to keep it for one more month, that is until 14/07?
Or can I cancel immediately and pay only for the first month?
If I do cancel, how do I go about leaving credit on the account? I want it to stay 'open' rather than closed completely as I reckon this will aid the cashback process....
Cheers :smiley:
Can someone confirm if I can pay off the phone plan in say 2 months time and can cancel the airtime contract? without any termination fees
Also I bought this in store as the website was giving me errors
Another thing I love is podcasts. I have around 80 subscriptions and hate Windows Phone podcatchers don't allow me to sort my podcast feed by 'most recent' (i.e. those that have most recently uploaded a podcast). There's only one that does - Podcast2Go - but I have to close and re-open the programme to see new podcasts upon refreshing and it has some annoying playback quirks.
I love the 1020 hardware and all the Nokia camera features and look forward to using it with the Camera Grip once it arrives. For me though Windows Phone 8.1 is vastly inferior to Android and iOS - not just for apps but in terms of features and APIs. Some love it, I don't understand how or why. I can perfectly well manage with it though on holiday and stag dos so it will be a godsend in the coming year.
I'm very glad I bought it - even at £240.
If only it ran Android... :P
Live chat
Call back option
AND a local rate telephone number
Once my remaining cashbacks are paid on TCB, I will be switching fully to Quidco. TopCashBack can clearly afford to pay those extra 5% or so on each cashback simply because they have ZERO customer service. They don't deserve to be rewarded with our custom
Once the claim is confirmed, the item does get delivered. Just have some patience :wink:
BUT, it all depends how close you are to the 4G transmitter. If you are near to the transmitter, the phone doesn't have to pump out as much power searching for signal. I dare say you probably have low 4G signal, but strong 3G signal....hence why 4G seems to be a battery drainer.
You are right about 2G though - that sips the power :wink:
I ordered on the 12th May and my payment date has gone back to the 3rd of July, which is about 7 weeks. The only thing that **** me off about QuidCo customer support is the insane amount of copy/paste macros they use in live chat as they don't look at your account personally, even though we pay £5 for it! Avoid Natalie if she appears.
Only paid one month's charge so not too bad.
If the cashback comes off then that will be a bonus. Still a good price for this awesome phone.
Did the same last year with Lumia 925 and sold that this week.
Wonder what next year's deal will be ??
Contract Status: Cancelled
Cash back Tracked: Same day within an hr.
Cash back Status: Not Paid (Estimated 10th June) :disappointed:
Camera Grip: Filled Online Form and got email back saying claim validated and the grip will be sent in 28 days. :stuck_out_tongue:
Operating System: Updated to 8.1.
Battery Status: Initially had issues but now with 3g on all the time and fairly moderate usage i think i am getting good battery life.
What date did you put as the purchase date if you ordered on 23rd April ? The offer is only valid from 1st May onwards.
Great phone, but I don't want to risk the £240. Also when the camera grip arrives i'll sell that on ebay so hopefully will break even.
Then i'll look at getting the Lumia 925... slimmer and more to my liking...
Do you mind posting which cover you bought. I am interested to hear which covers are good. Also, has anyone bought a earpiece for talking on the phone? Thanks! Yes, a big thank you to the person who posted this deal! It was a very very good spot ;-)
never contacted quidco etc don't understand why people do that!!!
would love camera grip if anyone wants to give one out or would pay reasonable price
also hoping for wireless cover to drop in price soon already have charger used with my 920
bought the yellow cover from ebay £5.50 mentioned here for holiday use very nice cover
Can any recommend a neck strap for holiday use Please
sold 920 £110
with cash back and £20 from nokia for apps etc don't play games so didn't bother with that freebie worth £34!
very happy with everything brilliant deal thank you OP and to all who recommended cases and other tips:)
Contract Status: Cancelled
Cash back Tracked: Same day within an hr.
Cash back Status: Not Paid (Estimated 10th June) :disappointed:
Camera Grip: Filled Online Form and got email back saying claim validated and the grip will be sent in 28 days. :stuck_out_tongue:
Operating System: Updated to 8.1.
Battery Status: Initially had issues but now with 3g on all the time and fairly moderate usage i think i am getting good battery life.
O2 Refresh terms haven't changed, you can keep the phone regardless of when you cancel the contract
Should have gone the referal program route in the first place.
TCB has nothing - time to bombard their twitter page.
I wont add a hashtag here as I am sure it contravenes the T&C.
In the future I will try and stick with quidco though, I prefer the website and i've never had any issues with them
My cashback tracked on May 6th and had been sitting at payment of £47.50 due on June 16th ever since.
However, a 2nd claim tracked and paid out on 16th May for £47.50.
Nobody at Quidco can tell me what's going on, I just keep getting vague reassurances that it will be sorted and promises to contact me 'in the next 2 days', 'next Thursday', etc. Nobody ever contacts me. I pay for premium membership and I'm wondering why I bother.
Still haven't cancelled my contract - if I cancel now the cashback I've already have will just about cover it.
I don't think I am allowed to add a hashtag for TCB but they are changing their T&C and applying them retrospectively.
Despicable company and will never use again.
More a way of twisting Microsoft's arm into buying out their handset division than an actual proper product line!
I think the cashback route is a game of chance at the moment. TCB is a bit of a hopeless option - Quidco are better....but as has been demonstrated over the last few days, t&c's can be changed retrospectively.
But yes, anyone can refer anyone else (whether they are on O2 or not). So just get your partner/family member to send you a referral link, then click through and order the phone. Within 30 days, you will receive an email asking you to confirm which gift you would like - with that gift then taking up to a maximum of 10 days to come through. This works on all eligible 1020 contracts (so you can get an £80 reward for taking the £13 p/m option for example).
Reward selected...I now just have to wait up to 10 days for it to be delivered by email. My contract was ordered this time last month.
The referral process would therefore seem to be the better option going forward.
I've been following Windows Phone since it first came out, and whilst it's true that you can now get apps for most things, having an app and having an UP TO DATE or even DECENT app is another thing. The reality is that Windows Phone simply doesn't have the numbers to make any developers jump on it. Why would anyone dedicate money to a platform with a tiny percentage of users? It wouldn't make sense. The problem with the platform now is that it needs more customers to spark developer interest and more developers to spark customer interest. For either of these things to ever actually happen is far from guaranteed. Microsoft has money but it doesn't have powers of persuasion. Not in the mobile space.
Anyway, I love this handset. It's a beautifully made device and I look forward to taking some great pictures on it over the coming months. All the while though I will be sacrificing a truly better mobile experience for it. I guess it's a tribute to Nokia that I'm willing to do that.
I certainly won't be raising a glass to Microsoft's work.
As I found this:
With O2 Refresh, there's no penalty for ending your contract early. All you have to do is pay off the balance of your Phone Plan. There's no termination charge for ending your Airtime Plan once you've settled your Phone Plan.
Hide full quote
What if I want to leave O2 and end my O2 Refresh plan?
You just need to pay off whatever's left on your Phone Plan. Then you can either sign up to a new plan, or leave O2. If you'd like to leave O2, after you pay off your Phone Plan, ask us for your PAC code or give us notice to cancel your account.
If O2 Refresh makes it easy to leave by just paying off your phone, aren't you afraid all your customers will leave?
O2 Refresh gives customers the freedom to leave and therefore, we think, the confidence to stay. There are plenty of perks when you're an O2 customer. Exclusive offers and experiences with Priority Moments. Queue jumping with Priority Tickets. Behind-the-scenes access with Priority Sports. Not to mention free O2 Wifi, and cash for your phone with O2 Recycle. And now with O2 Refresh, the freedom to get a new phone whenever you want
Are there any terms I can quote to backup my request?
Just need to sell my HTC One.
Battery update 83% after 3 hours off charge and moderate usage through the day due to not much work. Estimated time remaining 1 day 7 hours.
I have had this phone for quite a bit and have experience no bugs or any disadvantage situations. My battery last about 2 days with moderate use, if I use it a lot then it still gets me though the whole day. Also, don't keep too many apps running in background, the more apps you have open, the more it drains the battery, hold the back button to see the apps you have open.
Also you said there are some apps missing? All my apps are on windows phone store(maybe, I'm lucky?) well... apart from one which the company hasn't released any apps for any platform yet.
I had a S4, it was quite good but I think 1020 is better(not just the camera). I'm really looking forward to Windows phone 8.1, there'll be some great new features but I'm waiting till next month for the official release. Dev release contain bugs.
Yes the phone will still be unlocked.
I now want to debrand it from the O2 boot logo, and install the fully unbranded version, when i do this, i pressume the phone will still be unlocked after i've put on the stock image, can anyone confirm if this is the case.
Or do you need to enter in your unlock code again (and if so, will it be the same one).
Cheers
Download Nokia software recovery tool, do a hard reset on the phone - google it. If you get a connection error try a different usb cable and port. At the 4th attempt it worked.
Back to stock o2.
If you upgrade to 8.1 you must do a hard reset straight away before setting the device up.
Screen in sunlight is good I will agree with that.
I currently quite like it, issues I have at the moment are bluetooth audio in my car skipping quite a bit (putting it down to an 8.1 issue) and also a lack of a couple of apps. Things like YouView, PlayStation app would be nice. Other than that I think it's a good phone, I love the screen in the sunlight and the wireless charging in the car is great.
I'm thinking sell, I will be so sad to see the camera go but it doesn't seem worth having a phone I hate. Price on CEX really dropped though and envirophone say it's their most recycled phone now.
I think its a complete scandal by o2 and TCB.
Do you mean the cashback offer from quidco has stopped??
I placed a order yesterday however it has not been tracked i have now opened up a claim form does anyone know how long it takes to resolve? cheers
Anyone know if this recently changed?
Quidco has tracked so that looks hopeful...
I've upgraded to 8.1, and have Glance (Interval), Touch Sensitivity set to normal, and dual tap to switch on enabled. WiFi, GPS, NFC are on, but not Bluetooth. Brightness set to automatic. Battery saver is on, but I don't think it kicks in until levels are "low"
Since I took it off charge around 8.30am yesterday* I've only made 3 calls - one for 25 mins, two for around 3 mins each. Used apps throughout the day, limited browsing and taken a couple of photo's with the camera. I still have 62% left which the phone estimates at 15 hours remaining.
* Edit - I've just remembered that I topped up the battery in the car for around 20 minutes on the way to work this morning, so the above info is misleading. Apologies.
http://www.amazon.co.uk/Lepow-12000mAh-External-Portable-Shake-To-Check/dp/B00HEWARAA/ref=sr_1_25?ie=UTF8&qid=1400666900&sr=8-25&keywords=lepow
Quick battery life update. Drained then recharged.
I got an hours worth of video (local video) connected to wifi and only saw a 7% battery drain which is insane to say the least. That's tremendous....
The problem isn't the screen. It's basically the minute it requires processing power (as in a game or even a browser) or when it is using a data connection. I have never seen a battery drain so fast. It's horrendous. i would say i was losing 1% every 2 minutes which in my eyes in unacceptable..... The handset also get stupidly hot.... dunno whether or not this is because im on the 8.1 build... may well have to downgrade and see what happens.
This is a good way to get cheap phone for some(some are moderate and some are expensive). Which tariff did you chose?
link
EDIT: just realised it's £2 cheaper on Amazon anyway. Did consider getting one instead of a case but the cost of the charging plate put me off!
I am in same position as you (as in 1 bought in April and 1 in May) but on website they are both still invalid.
Do anovo require all same details (address/birthdate etc?) or just photo of packing slip?
I am now just waiting for my final 1020 to 'register' to the O2 network over the course of the next 48 hours. I should then be able to make an instant claim on the grip form :smiley:
They had a prior offer for Lumia 620 covers. On that website (which had the same format), you could select the colour you wanted. Since they have omitted that option from this website, I would assume that we'll be getting black grips.
On a positive note - the black grip is less flashy, so less likely to make you a target!
This is a top deal only if you went with quidco.
http://www.topcashback.co.uk/Help/54
Please keep this email for future reference.
If you have any questions please check our Terms and Conditions or email [email protected]
Kind Regards
Nokia Free Camera Grip Promotional Support
This is an automated email, please do not reply
Also, are loads people only using O2 refresh to buy phones instead of actually staying with o2 refresh? :P Some phones are cheaper on there and some aren't.
Its a shame as the wireless charging shell does add bulk which I would prefer not to have.
I think an internal wireless charging coil could be achieved at a push, but it would be a tight squeeze and you then wouldn't be able to use the camera grip as the rear contacts would be covered up.
It also might cause the screen to bulge and I'm not going to risk screwing up my wireless charging shell if its not guaranteed.
http://www.wpcentral.com/nokia-bring-solar-charging-windows-phones
Compared to other phones of similar age and size:
HTC one mini 2100 mAH
Samsung S4 mini 1900 mAH
iPhone 5 1440 mAH
When are they going to create a solar panel layer that applies to the screen so that you never have to connect a charger or a small solar panel at the top of the device?!
running a video at the moment, left it running, 31 mins of video used 8% of battery, which to be fair is pretty good, so it would seem it might very well be 4g / signal related .....
Those are the main things I've done and I can get close to 2 days with moderate use
So makes no difference. TCB has no way to contact them.
I would keep it running.
"wait 5 days"
"oh sorry promotion has finished"
You could end up paying 3 months of airtime and getting no cashback. It's your choice though.
How long does it take for the unlock code to arrive? I requested it Sunday night, and had nothing yet.
Is it ok to request the unlock code without using the O2 sim? I have switched the phone on, but not inserted the O2 sim.
Dear Sir/Madam,
Please accept our apologies for the trouble you have experienced.
We are aware of the issues relating to the invalid IMEI’s and doing our utmost to get this situation rectified as soon as possible.
Please allow 5 working days for this to be rectified by our technicians.
Your patience is appreciated during this time.
Kind Regards,
hmmmm.
Have you tried running the battery right down till it will no longer power up then doing a full charge?
In comparrison my other phones used
HTC ONE M7 - 22%
MOTO X - 26%
Z1 COMPACT - 16%
Hope this helps some people
Very happy!
I have my default setting as JPG+High Res = ~4.5MB + ~12MB but when i crop the original photo using Nokia Camera and save both original & cropped photo to OneDrive - the original showe between 10 & 12 meg but the cropped one only shows 1-3 meg?
Should the cropped photo also be the full 11-12 meg or would it always be just the original that size?
Thanks for any info...
With regards to the camera grip the lady on the phone told me the reason the IMEI's are showing as invalid is because o2 hasnt passed over their list of recent purchases (or words to that effect) so thats why they're not showing as valid (yet)
The handset alone can be had for £540 from mobiles direct.
I might just go contract anyway,because 3's reception around my house is pants and internet speeds have just bombed even in city.
Id love to get others responses to see what comes back
If you keep your contract running to net a "cheap" Z2, you may end up paying up to 3 months of air time (Which, for the best deal on Z2 is £28 pm x 3 (£160 - £84 = £404 phone price). There is a chance you may not get paid at all though, but £490 is still a good deal overall anyway.
RM-875 VAR EURO GB CV YELLOW or BLACK
id love the Sony Z2,device price £490,because if the £160 Cashback tracks that would make a VERY cheap Z2 at £330!!
Can anybody share their experience please because im tempted to do this on thursday(payday)
There is also another section to fill in listing the various networks so it seems they may have fixed it now. I will wait to see if I get an acknowledgment.
059T4N5 RM-875 VAR EURO GB CV WHITE
059T4N3 RM-875 VAR EURO GB CV YELLOW
Any of these are UK debranded firmwares. Technically the Black is for a Black handset and Yellow for a Yellow handset, White is not available in 64GB but the firmware would still work, I think each also has different background colour defaults but I recommend just sticking to the Black/Yellow to match handset colour.
Does anyone know which product code to use for this?
Which one of the following?
http://forum.xda-developers.com/showpost.php?p=49365268&postcount=15
New Pay Monthly Contract £43 - £47.99
Ends In 6 Days
£168.00
New Pay Monthly Contract £37 - £42.99
Ends In 6 Days
£147.00
New Pay Monthly Contract £32 - £36.99
Ends In 6 Days
£120.75
New Pay Monthly Contract £28 - £31.99
Ends In 6 Days
£94.50
New Pay Monthly Contract £21 - £27.99
Ends In 6 Days
£84.00
New Pay Monthly Contract £15 - £20.99
Ends In 6 Days
£63.00
New Pay Monthly Contract £10.50 - £14.99
Ends In 6 Days
£36.75
New Pay Monthly Contract < £10.50
I'm still waiting for Quidco to sort out my cashback (they've paid me, but only £42.50 instead of £150 - in the meantime the tariff os costing me almost £1/day). Tempted to order a 2nd just to cancel immediately and sell to see if I get a more successful cashback claim this time!
EDIT: Topcashback gives the following warning if you attempt to go to O2's website:
Just so you know...
Please note - Nokia Lumi 1020 is NOT eligible for cahsback.
So if I do order a 2nd phone just for the cashback, looks like it'll be a 925
Rates
10%
INCREASED RATE
for all Tablet sales
£5
for PAYG
£10
for all pay monthly SIMO contracts with a tariffs £9 - £10.99
£30
for all pay monthly SIMO contracts with a tariffs £11 - £13.99
£45
for all pay monthly SIMO contracts with a tariffs £14 - £15.99
£70
for all pay monthly SIMO contracts with a tariffs £16 - £18.99
£85
for all pay monthly SIMO contracts with a tariffs £19 - £20.99
£100
for all pay monthly SIMO contracts with a tariffs £21 - £24.99
£110
for all pay monthly SIMO contracts with a tariffs £25 - £29.99
£120
for all pay monthly SIMO contracts with a tariffs £30+
£35
for all pay monthly handset contracts with a tariff £10.50 - £14.99
£60
for all pay monthly handset contracts with a tariff £15 - £20.99
£80
for all pay monthly handset contracts with a tariff £21 - £27.99
£90
for all pay monthly handset contracts with a tariff £28 - £31.99
£115
for all pay monthly handset contracts with a tariff £32 - £36.99
£140
for all pay monthly handset contracts with a tariff £37 - £42.99
£160
for all pay monthly handset contracts with a tariff £43+
JPG oversampled = ~4.5MB
JPG+High Res = ~4.5MB + ~12MB
JPG+DNG = ~4.5MB + ~18MB
Only the JPG+High Res setting will allow you lossless cropping because it is the only one that utilises the full 41 megapixel original image file. The DNG setting does not allow you to crop from the original DNG file (the crop instead comes from the 5MP JPG alone).
Hopefully some of that info will help explain whatever concern you may have...
Blasphemy :smiley:
Cheers for that email address though. I'll do a slowly slowly approach with my two oustanding claims (I'll wait for one to be fully confirmed before applying for another).
In theory, I should end up receiving four camera grips - which will go some way to offset any potential failed cashback.
https://jdet5w.bn1303.livefilestore.com/y2pTJPTnaJzyNKzLiNKZ_wp5P10dN4XkPy-f_hcZ-WJgp2vpnKsFwWQ6e9H-qDIoU-2i-rZ1rPWAR3JH4HWh6Je2x45JaHpGagK5xqME_ETf8U/WP_20140517_14_57_15_Pro.jpg?psid=1
I really don't like cats...but thought I'd sort my bro out with a proper photo of their cat. This was in a fairly poorly lit room using Pureview zoom
https://jdeo5w.bn1.livefilestore.com/y2pBspHMWZBB6Ou6GnY_6CPiyUWZAHM61-HidZlSJb4enNPZVAe54NKxA4U_i1eR2hSRM8KaXGZg6Auq-G4V_grhA9-K_FkxQnd26R-ItLr2lo/WP_20140517_15_11_31_Pro.jpg?psid=1
Hi
As you may be aware the Nokia camera Grip website is not working properly so that I am now sending my details yo you to verify my claim.
Please find attached a copy of my despatch note from o2.
Address details
Plus a picture of my despatch note - but taken from a proper camera .
Thanks
My 1020 absolutely batted their iPhone's out of the park. With the correct lighting, this thing really can compete with DSLR's IMO. It controls noise brilliantly, and the manual focus delivers amazing bokeh. I know the battery life isn't amazing, and the slightly dated processors inside it are showing their age. But for me, this is still my idea of the perfect smartphone. Offline everything (nav/music/bing translator/maps), a world class camera...stunning video footage & superb audio.
I think Nokia's approach with this was right...it's just a shame that people seem to be so content with such sub-par photographic tools.
Make sure you are cancelling under the 7 days cooling off period, cancelling the 'normal way' will require 30 days notice so you'll be billed a month
It's one voucher per phone per account.
result
I'm wondering if I can claim for the second Nokia I got too or if it's one per address, and not one per handset.
Anovo is their official repair partner - I know as I sent Nokia a phone for repair and received updates from anovo website.
I'm running stock O2 firmware updated to 8.1.
For those enjoying 8.1, great.
The screen was a bit too sticky so I put on a bit of car polish and it is fine now.
I then did a hard reset but the same problems persisted.
swapping phone out as the power button has gone loose.
will stick with 8.0
What bugs were you encountering? I've had one hard lock so far since getting it other than that it all seems fine. The whatsapp notifications are well off, but that seems to be an app issue and hasn't been updated for a long time.
First do a hard reset, where you see the gears icon loading.
Download Nokia Software Updater or Nokia Recovery tool, both the same app.
I was getting errors connecting the phone so try different USB port and cable.
It first downloads the firmware before flashing it. Now I have the o2 firmware back on the phone.
Think I will stick with o2 firmware.
Has anyone gone from o2 firmware to unbranded to 8.1? t That's what I did.
If you are going 8.1 then perhaps don't unbrand it first.
No regrets yet in selling my HTC One.
Just refuse the delivery at your door and it'll be automatically cancelled with o2, no need to go through any chat/phone with them.
Does Any one know if I can the airtime and pay full for the phone within 7 days, me and my friend still be getting refer a friend vouchers ?
The other 1020 with the failed IMEI was sold pretty much straight away. As such, it wasn't used on the O2 network for the stipulated 48 hours...
I bought two Lumia first yellow which I returned - the power button was not working properly and didn't like the colour - so I ordered a new black contract and cancelled the Yellow.
Yellow ordered on 28/4
Delivered 30/4
Called to cancel on 5/5 - told to cancel the DD straight away and call after 5 days to check o2 has received the phone, I told them i just re-ordered the one in black as reason for return and they were very polite.
Sent phone back 9/5
received 13/5
Went through 2 online chat people who were adamant that I had to pay for the phone as it was out of the 7 day cooling off period.
Third person cancelled the acc