People getting away for summer holidays don't want to carry a phone and a camera with you all the time here is the perfect solution have the best camera phone combination possible.41 mega pixels yes that's correct it's a beast of a camera so what are you waiting for SNAP it up :smiley: and please don't forget to vote hot thank you.
For any creative people out there, I am sure the following film will be of interest;
must be purchased in May 2014 to qualify) please also note if you get invalid imei you must email the nokia help email provided on the webpage they will the verify your phone details and authorise your camera grip
Important for those of you who want to unlock your phone to use any sim in but are wanting to cancel the contract make sure before you cancel the contract request for the unlock code first below or by ringing 202 free from your handset, The unlock request is free so long as you are still on contract pay monthly.It is safe cancel the contract once unlocked.
£120
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £37+ (excludes iPhone 4S)
£105
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £32 - £36.99 (excludes iPhone 4S)
£95
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £28 - £31.99 (excludes iPhone 4S)
£75
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £21 - £27.99 (excludes iPhone 4S)
£45
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £15 - £20.99 (excludes iPhone 4S)
£30
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £10.50 - £14.99
£22.50
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff below £10.50 (excludes iPhone 4S)
How much does it cost to end your contract early on O2 Refresh? What do you charge for the leftover Airtime Plan?
With O2 Refresh, there's no penalty for ending your contract early. All you have to do is pay off the balance of your Phone Plan. There's no termination charge for ending your Airtime Plan once you've settled your Phone Plan.
Hide full quote
What if I want to leave O2 and end my O2 Refresh plan?
You just need to pay off whatever's left on your Phone Plan. Then you can either sign up to a new plan, or leave O2. If you'd like to leave O2, after you pay off your Phone Plan, ask us for your PAC code or give us notice to cancel your account.
If O2 Refresh makes it easy to leave by just paying off your phone, aren't you afraid all your customers will leave?
O2 Refresh gives customers the freedom to leave and therefore, we think, the confidence to stay. There are plenty of perks when you're an O2 customer. Exclusive offers and experiences with Priority Moments. Queue jumping with Priority Tickets. Behind-the-scenes access with Priority Sports. Not to mention free O2 Wifi, and cash for your phone with O2 Recycle. And now with O2 Refresh, the freedom to get a new phone whenever you want
Get the best out of your battery and do a few charging and discharging cycles first time as described below.
Charge your Phone to 100% with flight mode. leave it on 100% for another hour before unplugging it.
-Now use your phone as usual and decharge it to 0%
-When the phone shut down by itself, it's actually not empty! When you try to turn it on again you will se the big blinking battery on the screen. Wait ~10-15 mins then it will turn on again (once my phone turned of with 0% and I got only the blinking battery, after 10 min I could turn it on, I had 13% left and could use it for another 6 hours! - This was what I meant with wrong calibration)
-Repeat this until your phone is dead (it doesn't vibrate any more when trying to turn it on), now when you charge it, the windows button led will blink for a few minutes
-Charge the phone again to 100% without an interruption and leave it again an additional hour. If the phone refuses to switch-on again after the battery symbol, as mine did, just plug into power until it restarts then pull power to fully drain battery. :wink:
-Repeat all the steps mentioned here at least 5-6 times (charging-dicharging until dead-charging- ...) therefore I said it wont work immediately.
Effectively you have to sign in to the Windows Phone App Studio with your Microsoft Account details. I did this on a laptop, not via the phone. Then on the phone go to the Store and install the Preview for Developers ap. Once installed launch the Ap and sign in with your Microsoft details and opt in for future releases.
Then, still on the phone, go to Settings > Phone Update (its towards the bottom of the list) and look for new updates. Mine did two or three smaller updates before it found 8.1. It took about 45-60 min in total and the phone restarts between the updates.I would recommend to do a hard reset after its all installed.
How to revert back to windows mobile 8.0 guide
With Windows Phone 8.1 Developer Preview now well out in the wild, most users have praised it as a big step forward for the operating system.
But it must be remembered that it's still a preview and might have bugs. Sometimes an OS update needs a manufacturer's firmware update to make it work properly.
If you think you're having problems with 8.1 Developer Preview and would like to wait for the "official" WP8.1 release (bundled with manufacturer firmware updates), here's how to revert to WP8 using Nokia Software Recovery Tool.
QR codes, and the steps to update Nokia apps for Windows Phone 8 are provided below. The QR codes are provided in the links below as Attachments that you can click on quite simply:
1. Press the Search hardware button on your Nokia Lumia Windows Phone 8 Device and tap on Vision.
2. Hold the camera viewfinder up to the screen to focus on the QR codes provided below.
3. If successful, a small thumbnail of the QR code along with a description of a web link will appear on screen.
4. Tap the web link and it will take you to the Store to update the Nokia app.
This is for the 64gb vershion in yellow it was £480 just yesterday bargain dont forget quidco.
postmaster
17 Apr 14#2
so how does it work arent you tied into both ??
Pspvita
17 Apr 141#3
No you pay the phone cost now when you get it just phone up and cancel the line plan you have 7 days the phone is yours because you paid for it confirmed this via chat to o2.
Monkey nuts 2 to Pspvita
17 Apr 14#5
Done this many a time myself.
Managed to get myself an affordable S4 when they were just out.
Pspvita
17 Apr 142#4
Happy Snapping guys and girls with your 41 megapixel phone camera this deal is as hot as it gets.
Pspvita
17 Apr 14#6
Grab this deal before they run out of stock at this price.
teerex
17 Apr 14#7
Argh, waited ages for this to come back in stock but gave up and got the S4 instead!
mrew42
17 Apr 142#8
It's cheaper than their refurb deal :neutral_face:
Pspvita to mrew42
17 Apr 14#10
All the quicker people should nabb this deal before it gets pulled they will have to honor it because they have taken my moneys already.
Pspvita
17 Apr 14#9
You can add half price accessories reduced from £30 to £15 at checkout too
Pspvita
17 Apr 14#11
Windows 8.1 update out any day now too.
chall5 to Pspvita
18 Apr 14#222
In the US but not til the second half of 2014 in the UK
GFen
17 Apr 14#12
I was just looking at the refurbs when this alert popped up on my phone.
Perfect timing!
Although I went for the higher tariff so potentially £119 cash back?
'Harish: at 16:23:20
Yes you can pay the phone plan and then to cancel the Airtime, we require 30 days notice.
Harish: at 16:23:46
To cancel the Airtime, you need to give us 30 days notice.'
Seems like it is possible :smile:
Pspvita
17 Apr 14#17
it is possible i paid the phone plan upfront now so all i need to do when i get the phone is to cancel the line plan.
abubakr93 to Pspvita
17 Apr 14#121
Can you keep us updated when you cancel your order? Interested in future deals like this but not a big fan of the phone
Nobull
17 Apr 14#18
Existing O2 customers only?
Pspvita
17 Apr 14#19
no new or existing i am a existing customer already so when i cancel the line plan my existing o2 sim will go in the phone only wanted it for the camera.
mightydazza
17 Apr 14#20
Wow, I can save a good few bucks instead of paying for the phone outright!
I've never really understood these deals, Tesco's Anytime Refresh seems similar in concept but has pretty much watertight terms and conditions (currently in 2/24 months in on a nokia 920).
Very tempted as the 1020 does seem a pretty big step up from the 920...
Pspvita
17 Apr 14#23
I took a new contract as i already have a o2 contract already and it all went through fine with this deal i paid the £240 upfront and £13 line rental which i will cancel when i get the phone.
HertzVR
17 Apr 14#24
Top deal, I would have gone for it in a heatbeat if I hadnt picked up two 5s in that recent Tesco amazing deal. Heat, and this phone will be supported a good while yet. Nice work.
Pspvita
17 Apr 142#25
Don't forget this is the limited edition Nokia 1020 64gb you wont get it anywhere else but o2
teh arn to Pspvita
17 Apr 14#26
What's so limited edition about it?
Just the colour?
Pspvita
17 Apr 141#27
The 64GB memory.
silverf0x
17 Apr 14#28
i don't understand how this is possible.
So you sign up for a new contract, pay off the phone and then cancel the contract and keep the phone?
Is there not something in the terms that say you have to return the phone also?
Pspvita
17 Apr 14#29
Nope.
teh arn
17 Apr 14#30
Not quite sure what he means by the full plan.
wakkaday
17 Apr 14#31
how heavey is this?
mrew42 to wakkaday
17 Apr 141#33
158g
bigmo7
17 Apr 14#32
Go on their website, select the £13 pm contract and you'll see there are 3 parts, upfront costs, phone plan and airtime. With the £13 per month contract, the phone plan (which is what he's referring to) needs to be paid off but since it's £0, it's free.
IamNortherner
17 Apr 141#34
Amazing phone and camera. Even better with 8.1.
wakkaday
17 Apr 14#35
im thinking about this
its about 389 kwid pay as you go, not a massive saving for the hassle
but i suppose 64gb
screen is not the greatest
and is windows really good?
im used to android? ios was used in the past, preferred android
Pspvita
17 Apr 14#36
He means the phone plan which is £240.
vauxmik
17 Apr 14#37
Just spoke to "Betty".....I said it seems very easy to get this phone for £240....and then use as sim only....she said it is,do you want me to send you the link to get this then? .....so yes.....its a great deal,well done op...
drtesseract
17 Apr 14#38
So let me get this right, I can get my 'mate' (who isn't on O2) to refer me to this, then I pay for it using the link in the email they send, but hoping Quidco will work also having already logged into it before i clicked the email link!!?
Then have to wait for them to pay up the bonuses (which will take we don't know how long) before then canceling the airtime after I get the Phone paying £240, and hopefully collect £50 quidco down the line?
Cheers
larssonjpp
17 Apr 14#39
Surely there must be a contract termination fee, even within 30days? I used to work at a well known satellite provider and people used to get away with having their branded dish put up when it was £200+ for dish and installation privately and cancel down within 30days, but Sk.... oops, the well known satellite provider got wise to this and started charging £60 for install that was refundable after 30days.
Seems too good to be true for this phone..... :-\ "full phone plan" surely means some kind of early termination cost that o2 will add to you.
Pspvita to larssonjpp
17 Apr 14#40
For those customers who want a new handset before the end of their contract term, O2 Refresh enables them to pay off the remainder of their Phone Plan and end their Airtime Plan with no termination fee.
wakkaday
17 Apr 14#41
yes thats right drtesseract
some people wait for the cashback before cancelling...
wakkaday
17 Apr 14#42
weird how the phone cash price is showing as 240$
and for samsung s5 its like 650 and people are doing the refresh on that handset and getting it around £480 or they hope too
can anyone confirm that this refresh cancellation things work? what has the phone cash price shown on the website?
Pspvita
17 Apr 14#43
Yes it works and the phone cash price is £240
paphos36
17 Apr 14#44
O2 are total rubbish. Apparently all 3 of my credit cards do not work.
Nothing to do with their website.......
WP 8.1 on this phone is brilliant (to get 8.1 early you need to register to get 'preview for developers' - but it's free, easy and you don't need to develop anything). Using the new six tile width interface and it looks a treat.
Very very good price for this phone.
Pspvita
17 Apr 14#48
yes but that has only 20 megapixel camera we are talking 41 here.
nonameneeded
17 Apr 14#50
And is it locked to O2?
nonameneeded
17 Apr 14#51
I hope people keep spotting these deals for all models of phones and keep posting. Brilliant deal
yoshi
17 Apr 14#52
quidco seems to be just £30 or am i missing something
drtesseract to yoshi
17 Apr 14#53
I'm also only seeing £30
tedwonguk
17 Apr 14#54
Yes £30 for me too @ Quidco.
dealtime999
17 Apr 14#55
Bit the bullet, thanks OP. Just hope it's enough of an upgrade over my 920
chaz1992
17 Apr 14#56
FFS! I have failed the credit check somehow. I have enough money in my account to buy out the entire contract multiple times! What must it be?
Apocalypse451
17 Apr 14#57
What is the battery life on this phone, two days without charge realistic?
FunkyMonkeyDooDa to Apocalypse451
17 Apr 14#59
To begin with, expect the charge to be low for a few days until it reaches it's normal optimum output. I charge mine daily but that's because I have a ton of live tiles on the go and use the phone a lot. I reckon if you don't use it frequently then 2 days is about right.
Worth noting that although the 1020 is set up for wireless charging you will need to get nokia's charging shell to do this (got mine for £15 from ebay) - you'll also need a QI charger and these go for as little as a tenner. The shell itself is the same colour (unless you want otherwise) and hardly adds to the bulk of the phone at all. Once you go wireless charging you won't want to go back.
rodman
17 Apr 14#58
Actually Nokia 925 got 8megapixels and it is slimmer and lighter then 1020. 41megapixels will eat your storage very fast.
sbellseb
17 Apr 14#60
On my mobile Quidco app it says £30. Maybe the full web version says £50. Just a heads-up in case it pays out less than anticipated. Cracking deal either way.
messiahcomplex8 to sbellseb
17 Apr 14#65
I think the quidco rate has dropped to £30 (says £30 on the computer website too)
gsusx
17 Apr 14#61
what about unlocking ?? easy ??
messiahcomplex8 to gsusx
17 Apr 14#67
Apparently! According to my chat advisor guy (see above)
messiahcomplex8
17 Apr 142#62
Honestly have no idea why I just bought one... but I have! I blame you op...
gsusx
17 Apr 14#63
i am so bloody tempted by this :'( getting stupid now
ThugBasher
17 Apr 14#64
The deal is very hot! But the phone is just not up to scratch still the issue of lack of apps the delay when taking a photo really sucks as when you take a photo it saves 2 pictures, One small enough to email,twitter the norm. The other is much larger & better quality.
My sim only contract runs out at the end of the month i'm still using my ibrick jailbroken 4s. So yes im looking for something completely different now.
I was quite keen at getting this, but tbh im going more towards the sony Z1 or Z2
I've voted HOT & I hope the people who order this do get it :smiley:
messiahcomplex8
17 Apr 142#66
My transcript of the guy confirming the refresh T&Cs.
info: Welcome to O2. Someone will be with you soon.
info: You're through to 'Matthew'
Matthew: Hello, it's Matthew here. I hope you're well. What can I do for you?
You: Hi Matthew
You: I'm a bit confused regarding the o2 refresh deal here https://www.o2.co.uk/shop/refreshTariffs/nokia/lumia-1020-black/
Matthew: Yes sure would be happy to help.
Matthew: Which deal are you looking at ?
You: If I got the lowest tariff, the £13 a month contract
You: And therefore paid the upfront £240
You: according to your terms and conditions
Matthew: Yes you need to pay £240 upfront and your monthly would be £13 each month
You: can I then just cancel the monthly airtime?
Matthew: Yes thats correct and on refresh you can end the contract anytime and dont have to pay for the airtime plan
Matthew: Yes thats correct cancel it anytime
You: so how would I go about doing that right now? I buy the contract, and then how would I cancel?
Matthew: Once you get the delivery you can cancel the contract and keep the phone since you have already paid for the phone
Matthew: Just contact customer services post deliveyr
You: so the moment I receive the phone, I can cancel, simple as that?
Matthew: And we will end the contract and you can keep the phone and get it unlocked as well for free
Matthew: Yes its as simple as that
You: How do I get it unlocked?
Matthew: When you contact customer services for cancellation you can get it unlocked right then
Matthew: Its 64GB phone exclusive to O2
Matthew: Its a great deal
So apparently incredibly simple and unlocking is free too! HOWEVER, if things do turn sour on the day of delivery, at least you're well within the 7 days cooling off period in which to just cancel outright if they give you trouble. Should IN THEORY be very little hassle.
thermalboyz
17 Apr 14#68
deposit £600 to sign up contract using Debit card?
simon149
17 Apr 14#69
just confirmed on chat you can buy the £240 phone upfront cost and £13 airtime month plan then cancel the airtime plan when phone recieved .Told them i was thinking of this phone on payg but this deal makes phone a lot cheaper and he agreed ,best way to get the phone payg
xenostar
17 Apr 142#70
It's a great phone, but I just need to make an obligatory warning to those who aren't so well-researched into WP.
If I made any errors, please feel free to correct me.
1.) WP has improved but there are still many apps lacking. It's likely going to take at least another year or two for it to get to be competitive with iPhone/Android in terms of app availability, by which time the 1020 will be outdated. Please don't buy this phone thinking, "it'll get better" rather than what is available right now - I made this mistake with the Lumia 920.
2.) Google doesn't develop anything for WP8. If you're, like me, a strong user of Google Maps, Google Chrome, GMail, Google Calendar, Google Contacts and the Authenticator - I'm sorry, all of these aren't available for WP8. There are some workarounds or alternatives, but I find them mostly inferior - especially Maps and Chrome.
3.) Microsoft made the system deeply integrated with their online services, and makes it very hard to ignore. For example, the hardware search button on the button left is hardcoded to Bing. Considering how I really dislike Bing, that's a wasted hardware button there.
So, before you make the jump, take your phone now, look through the app list and note down every single app you use/need. Make sure each of them have a WP8 equivalent. If you can find an equivalent for every one you need, then consider the purchase. In particular, many banks, mobile providers, and sites don't have WP8 apps, so make sure you take note.
In summary, the 1020 is a great phone, but the unpopular OS can be a huge problem. Don't wait till you've bought it to find out, do your research. WP8 isn't for everyone.
dontasciime to xenostar
17 Apr 14#77
I've got google maps and gmail on my 920 and use it for my contacts for phone book
gsusx to xenostar
17 Apr 14#79
fantastic post and one which has just stopped me buying it, im a gmail and gcal user, this will screw me
suresh786
17 Apr 14#71
is this water proof or not
rodman to suresh786
17 Apr 14#74
tell us when you receive it?
kakinyemi
17 Apr 141#72
Guys and gals, can I just contribute my 2 cents for anyone doubting. About a month ago, there was a similar deal http://www.hotukdeals.com/deals/nokia-lumia-1020-refurbished-64gb-o2-refresh-only-240-1849284?page=2#post21541834 also for a Nokia 1020 (refurbished). I was a bit sceptical at the time as in how O2 will make money but knowing me I went ahead and purchased the deal. The phone plan was £10 a month / airtime was £28 over a 24 month period. I cancelled as advised by me fellow HUKD'ers within 7 days and paid off the phone plan of £240. I obviously unlocked by O2 before cancelling. Just today my Quidco paid (tracked within 4 hours) me £120 which means the phone cost just £120 and I sold it for £300 as a used phone. Result!
cll47
17 Apr 14#73
ordered, heat added, thanks for posting!
jetskichimp
17 Apr 14#75
Cannot afford this really, cannot justify it.
Will sell my 925 :-)
Apocalypse451
17 Apr 141#76
Much appreciated! Despite the lack of apps, as long as it resembles the old Nokia functionality (ie Nokia E series) that would be good.
yoshi
17 Apr 14#78
i subscribed to the refer a friend and got an email. can't see where you put in any details about this during the ordering process. how do the match up the fact that you have used the refer a friend? is it based on the email address?
codge
17 Apr 14#80
Still to meet anyone who has a Nokia Windows 8 phone!
wheelbo
17 Apr 14#81
Confused guys. Just spoke to guru sumeet who said that I have to pay off the contract if I cancel? Can someone shed light on this?
xootom
17 Apr 14#82
I wouldn't worry too much about it, I use Gmail and Google Calendar for my work account and you can add the Gmail account to the native mail app fine. To get full access to your calendar, obtain your private ics address in your Google calendar sharing settings, and subscribe to this calendar feed from your Outlook.com calendar. This will then work perfectly in the Windows Phone calendar and show up as a separate editable calendar.
Also there is a Microsoft Authenticator app which is a Google Authenticator equivalent, I use it perfectly happily with Facebook, LastPass and Microsoft Account for two-step verification.
If you're flexible in using Bing instead of Google Search, and Here Maps or Bing Maps instead of Google Maps, I don't think you'll find it any worse off.
xenostar
17 Apr 14#83
Hi, none of these are officially supported by Google.
The Google Maps mentioned is made by a third party publisher, the last I tried (6 months back) it paled in comparison to the one found on Android in terms of stability and features. This might have changed. However, Google has no obligation to support this app, and any changes on their side can break it - they can even block if it they so desire. This is what I meant by "there are some workarounds", but they are mostly inferior/hacks. If you can live with it, then go ahead, but I know some people want their phone to "just work" - this really isn't for them then.
As for GMail, WP8 supports it via IMAP, the common email protocol. You will lose features found in the native GMail client in Android, like being able to split into Primary/Updates/Promotions and have different alert/notifications for each - a very important feature for me as I don't want my phone to vibrate/ring with promo/update e-mails. Again, if you can live with losing most of GMail-exclusive features and just need basic mail sending/receiving features, then go ahead - but once again, this is what I'd call an inferior workaround that I couldn't accept.
Pspvita
17 Apr 14#84
You have to pay off the phone contract which is £240
Pspvita
17 Apr 14#85
What I did was take the £13 per month tarif and I paid £240 upfront when I get the phone will call them to say cancel the phone line I have already paid for the phone.
Pspvita
17 Apr 14#86
As for quidco it does say £30 but it has tracked at £50
midnightz
17 Apr 14#87
I have a Lumia 920. I can see all my Gmail calendar appointments on my calendar (along with work and Outlook/Hotmail); any appointments I add via the phone will go into my Hotmail calendar though. I have my Gmail set up so I can see and respond to all my emails - Gmail is my primary e-dress.
midnightz
17 Apr 14#88
There is an official Google search app (the only app they do I think).
HERE Maps is superb and HERE Drive+ is one of the best satnavs available. It also allows fully offline navigation, which is not possible with Google Navigation - very useful when overseas and don't want to encounter roaming charges.
liamm123
17 Apr 14#89
Gahh I don't have the money for this! I've just snapped some pictures of my Lumia 920 with hopes that I can shift it quickly on Gumtree for a decent sum of money! Do we think this deal will be expired very quickly or they will continue it as more stock comes in?
Pspvita
17 Apr 14#90
Only while stocks last at this price not too long.
Badpoet
17 Apr 14#91
Won't take my payment bank had fraud alert, cleared and still won't work :smiley:
herrbz
17 Apr 14#92
I really like the idea of this phone, and at 64GB it's a good deal. However, the camera points out (as you would expect from such a good piece of kit), and I couldn't deal with that on my smartphone, far too annoying for me haha
xenostar
17 Apr 14#93
Hi! Refer to my previous post about some exclusive GMail features being lost. Great if you don't need them, but my post was to make sure people who really like/will miss those features don't get caught out.
Thanks for the calendar tip, I have family using WP8 and will shift them over to Gcal using your method. Glad to hear there's a Microsoft Authenticator. :smiley:
I think the nail in the coffin for me is still Google Maps, which I find to be very important when I travel (which is also when I use my phone the most), plus Google Search does get me better results that I'm used to. I'm glad to hear WP8 has caught up a little since I last used it 6 months back, more competition is always awesome for consumers.
Vegito
17 Apr 14#94
If I were to do this, could someone here refer me and we both get the voucher + quidco?
crazymonkey to Vegito
17 Apr 14#101
Hi,
I am happy to refer you, please PM me your first name, surname and email address :smiley:
This is a great deal, and I should have thought about that earlier
Badpoet
17 Apr 14#95
Apparently cannot shop with them if you use Barclays :smiley:
paphos36
17 Apr 14#96
I've tried 4 different cards O2 rubbish website claims they all failed. Total rubbish. Went through chat, same result. Oddly this occurred the same last time I upgraded through O2 and I had to contact them through chat.
Pspvita
17 Apr 14#97
I am with barclays it worked for me I suggest you ring them up and reset your card transaction and tell them it's ok.
husainemr
17 Apr 14#98
Would it not be better to go for the £37 contract? Cashback on that is £119 making the phone only £121
rocky819 to husainemr
17 Apr 14#99
I considered this. No upfront buy tho..................
Pspvita
17 Apr 14#100
It's getting the cash back one you cancel abit of a risk you have only 7 days to cancel the phone plan .
husainemr
17 Apr 14#102
then the £28 per month has upfront buy and £95 cashback and if it pays out phone cost should be £145
Pspvita
17 Apr 14#103
Guys you only got 7 days to cancel the phone line so it's risky to rely on the cash back just pay the upfront and cancel the phone line make sure quid co tracks first.
cll47
17 Apr 14#104
I ordered less than 2 hours ago and quidco has tracked at £50 :smiley:
Pspvita
17 Apr 14#105
That's what I keep telling everyone and people recommend each other what have you got to loose you and the other party get £40 we all win make use of it.
umar
17 Apr 14#106
i have gone for it hope it works can anyone tell me what you supposed to say when cancelling and when to ask for unlock code please?
gone for yellow one have 920 but wanted 1020 this seems cheapest way too get it.
Pspvita
17 Apr 14#107
Anyone who wants me to refer them please send me your referral details we both get £40
crazymonkey
17 Apr 14#108
my email from o2 says.... Nokia Lumia 1020 Yellow Unlimited 24M 8GB CCA handset
am i missing something?
8GB? I thought it was a 64GB.....
Pspvita to crazymonkey
17 Apr 14#114
Lol that's your data allowance silly.
umar
17 Apr 14#109
i have gone for it hope it works can anyone tell me what you supposed to say when cancelling and when to ask for unlock code please?
gone for yellow one have 920 but wanted 1020 this seems cheapest way too get it.
I only needed the basic email facility to read emails sent to my googlemail account on my lumia 920 but more importantly the facility to sync my google contacts on the 920 saying as using hotmail/live etc you can't edit the numbers directly on phone or even add a photo for each contact.
I had assumed google maps was not 3rd party but on reflection I sort of recall installing it and being told so.
maps.google.com works still though.
I wanted a decent w8 phone to go with my razri & htc one and the here/range especially transit works well for my needs.
MA3STRO
17 Apr 14#115
It appears so.
The phone details page for the black version states "64GB exclusive to O2".
crazymonkey
17 Apr 14#116
ahhh, thanks for clarifying I was getting worried :smiley:
yellow or black?
Or both?
Pspvita
17 Apr 14#117
Yellow
MA3STRO to Pspvita
17 Apr 14#119
It's available in black too.
kyle1234c
17 Apr 14#118
Seriously considering this. Don't think the referral will work work though.
'You won't receive your reward if your friend is in arrears or disconnects from O2.'
Happy to refer anyone so both can get the £40
Just ordered but I didn't know about the refer voucher.
Quidco tracked £75 as I didn't pay for the phone upfront, will do that when I cancel.
Had to give up here even, multiple refused payments with Barclays with no bank issues after calling them and it's now refusing the credit piece so royally shafted now!
husainemr to Badpoet
17 Apr 14#126
unlucky mate
I was a bit wary of using my Barclays debit card for monthly payment since a few people have had trouble but I also used my Halifax credit card to pay the full amount for the phone and it went through okay.
VSUKWizard to Badpoet
17 Apr 14#147
My bank did a fraud check and now o2 blocked me for credit reasons.
whatdaybob
17 Apr 14#127
Hey guys. Can i get a refer?
fez3
17 Apr 14#128
The cashback will take a few months to be confirmed though, so presumably you will lose the cashback if you cancel before it is confirmed.
Cameron1983
17 Apr 14#129
Where does it say anything about up front buying? Do you mean that you can't pay off the whole cost of the phone in one go (and effectively be free of all contracts) with the £37/month deal?
wakkaday
17 Apr 14#130
Is it laggy
Is this phone bulky with the 41mpx
I use Google for contacts is it easy to bring this to wp8 and apps like feedly for Rss and pocket. Are these available
Pspvita
17 Apr 14#131
Either way you have to pay £240 if you want to pull out the contract if you want to keep the contract so be it.
tomrowlands52
17 Apr 14#132
All ordered. A cracking phone from what I can gather online and with all the reviews. I'm currently on HTC One, EE 4G however looking forward to seeing how this little beast goes.
Well done OP.
Cameron1983
17 Apr 14#133
How can you combine Quidco and the referral system? (I know it wouldn't be guaranteed). Maybe just better to use the referral scheme rather than Quidco as at least it would be a "guaranteed" £80 and no first or second months airtime plan to pay whilst waiting for Quidco to pay?
Pspvita
17 Apr 14#134
I say get anything g you can that's what we here at hotukdeals love.
Xioleo
17 Apr 14#135
How do you cancel though? Do you cancel the direct debit and they bill you £240?
Pspvita
17 Apr 14#136
Just ring them up and tell them you want to cancel the line plan but want to keep the phone paying the £240
Pspvita
17 Apr 14#137
Yea we made it in the top 10 post.
midnightz
17 Apr 14#138
Confused. Why wouldn't you go for a higher monthly contract for potentially a greater Quidco cashback? The phone plan is £10 for all the other deals so that would be £240 when cancelling for the phone. Where am I going wrong?
Pspvita
17 Apr 14#139
Because the quidco might not track or might not be paid if you cancel it's your call.
messiahcomplex8
17 Apr 14#140
Not 100% sure how the referral thing works, but if someone wants me to refer them so we can get a cheeky £40 each or whatever, just say the word!
Edit: just seen the link in the OP... You don't even need to be on o2?! Craaaaaaaazy. Anyone up for it just say!
Pspvita
17 Apr 14#141
Ok thanks but since we or we'll most of us are cancelling the phone line after we get the phone the referral will not be given since we and or other party opted out the contract.
messiahcomplex8 to Pspvita
17 Apr 14#143
Ah fair enough, bit pointless then... I think the total cost of this is going to be £240 (still, not a bad price!)
messiahcomplex8
17 Apr 14#142
I think from the quidco pay out date... It looks like we have to stick with o2 for 2 months or so before it pays out... (my pay out date is june)
Pspvita
17 Apr 14#144
I rather take 13 per month pay the £240 which I done at purchase and quidco tracked in at £50 soon as I get the phone request the unlock code and then cancel the phone line job done.
ajavaid92
17 Apr 14#145
If anybody needs a referral, PM me your name and email address and I'll get that referral email winging away towards you! :smiley: £40 for both yourself and I to enjoy. :smiley:
dealtime999
17 Apr 14#146
Count me in if your looking for a referral partner..
wenttoabetterplace
17 Apr 14#148
Is anyone managing to order via the referral system? I keep getting the following error code;
Sorry, you can’t checkout just yet.
Selected device price not defined in this combination.
plan and device are incompatible
Really frustrating!
whoosh
17 Apr 14#149
bg phone big deal
memyhead
17 Apr 14#150
Does this come with a case/screen protector?
If not, any good recommendations....
wenttoabetterplace to memyhead
18 Apr 14#154
I have had my 1020 since before Christmas. Never used a case or screen protector. I even dropped it from about 5 foot onto a ceramic floor....no damage to the phone thus far! A typically robust Nokia :smiley:
edmoss
17 Apr 14#151
I have a few questions if someone can help:
Is this phone locked to O2?
Do you have to setup the sim , or just cancel the airtime and use an existing sim?
Do you have to cancel airtime within the 7 days cool off period?
Thanks
husainemr to edmoss
18 Apr 141#152
sdoherty1000
18 Apr 14#153
Is the 1020 4g compatible
wenttoabetterplace to sdoherty1000
18 Apr 142#155
Unsurprisingly, the O2 shop gives you your answer! But to save you the journey...yes, it is 4G.
sdoherty1000
18 Apr 14#156
I was under the impression only the lte version was 4g which is why I was asking
Agharta to sdoherty1000
18 Apr 14#157
Band TypeLTE network bands2: 1, 3, 7, 8, 20 | LTE max data speed DL: 100 Mbps| LTE max data speed UL: 50 Mbps| WCDMA network: 900 MHz, 2100 MHz, 1900 MHz, 850 MHz | WCDMA max data speed DL: HSDPA - 42.2 Mbps| WCDMA max data speed UL: HSUPA - 5.76 Mbps| GSM network: 850 MHz, 900 MHz, 1800 MHz, 1900 MHz | GSM max data speed DL: EGPRS 236.8 kbps| GSM max data speed UL: EGPRS 236.8 kbps
bunisjamin
18 Apr 14#158
ordered the black version, my quidco tracked at £50, here's hoping it does.
so process is, get phone, use unlock link provided, cancel airtime plan and bob's your uncle.
nice early Easter treat.
mkppo
18 Apr 14#159
If anyone needs a referral, let me know. Not sure if its gonna work if I cancel the contract in 7 days though. Also, I wonder when the quidco payout date is, im guessing we have to stick with the contract till the payout date?
Edit: Also, my quidco hasnt tracked it. I had to update my card details (due to a new card) in the 'in store' part of my quidco account, but I did that after purchase. Do I have to cancel the purchase and re order? Or does that not matter?
gordon999
18 Apr 14#160
I would expect nothing more from a certified grade A brick!
Pspvita
18 Apr 141#161
I ordered yesterday and it's showing for delivery for Tuesday since it's bank holidays.
bigdarlodave
18 Apr 14#162
They don't have to honour this even if they have taken your money, once it has been dispatched they are not able to increase the price, but up until that point they can do what they want.
Pspvita
18 Apr 141#163
We'll mine got dispatched delivery Tuesday all good I will continue to keep you guys updated as to the cancelation of the phone line plan and unlocking request when I get the phone.
samsulhuda
18 Apr 14#164
Go for £28 airtime tariff and £10 phone tariff and Quidco will pay out £119.
yoshi
18 Apr 14#165
Ordered yesterday as we'll. had a text saying should be with me by Tuesday. But now had a follow up saying there may be a delay and to contact them.
Pspvita
18 Apr 141#166
I didn't get any txt yet maybe they had a overwhelming response thanks to this site lol.
Pspvita
18 Apr 14#167
Here are my tracking details for my order below
Date Time Message
18th April 2014 03:33 At Delivery Location
17th April 2014 18:20 Booked/Awaiting Collection
17th April 2014 17:46 Collected
sbellseb
18 Apr 14#168
This is an amazing offer.
I am going to stick with the plan in order for the referal to definitely qualify.
Anyone who want a referal link for an extra £40 off send me a message. I will gladly help you out here to knock an extra £40 off for you. What a deal.
tomrowlands52
18 Apr 141#169
well my delivery option was Thursday the 24th at the earliest! Opted for pick up... bloody Thursday the 24th! WTF!
Pspvita
18 Apr 14#170
Booking Information
Collected: 17/04/2014
Booked: 17/04/2014
Expected delivery date: 22/04/2014
Pspvita
18 Apr 14#171
People getting away for summer holidays don't want to carry a phone and a camera with you all the time here is the perfect solution have the best camera phone combination possible.
LadyEleanor
18 Apr 14#172
I would have thought that that accolade would belong to the Galaxy Zoom brand or any equivalents.
Pspvita to LadyEleanor
18 Apr 14#173
People want the best camera and nothing out there yet is better than the 41 megapixel camera on nokia 1020 but we all have our own opinions and I do respect yours.
wenttoabetterplace to LadyEleanor
18 Apr 14#176
The galaxy zoom is a quite horrible creation. It also only has one benefit...that zoom. In all other regards, it is a sub par photography tool. It also weighs a lot, is MUCH thicker - and quite honestly, would you really want to use it as a phone?
Also, as with all mechanical zoom creations, it is vulnerable to jamming when in sandy/dusty environments...which certainly hampers its use on beaches and what not.
wakkaday
18 Apr 14#174
So which quidco deal are people getring
Which one works our cheapest
ocmasta123
18 Apr 14#175
If anyone is after the £40 cashback refferal, contact me before you order, I can share my placed order referral for INSTANT £40 cashback :smiley:
PM me
Pspvita
18 Apr 14#177
[quote=wakkaday]So which quidco deal are people getring
Which one works our cheapest[/
be better to go for the £37 contract? Cashback on that is £119 making the phone only £121
zaphodbb to Pspvita
18 Apr 14#186
the cashback figures quoted in the op are all ineligible since no one buying out for £240 is paying any tariff, just the differently named phone plan. i would equate quidco's tariff with the airtime plan which is what gets canceled so no cashback, at least not with the strength of contract law behind it.
too many Easter egg hunters on hukd!
zaphodbb
18 Apr 14#178
when i travel i use navigator with open street maps for free, offline, if windows doesn't have an equivalent product then hopefully a kind beneficiary if this deal might make it. BTW it's gappy and imperfect on android
wenttoabetterplace
18 Apr 14#179
How do we get the referral fee AND cashback? Has anyone managed that so far...if so, what's the process?
Many thanks
Seeing if I can find the link again, but the one I used is '059T1V6 RM-875 VAR EURO GB CV BLACK'.
That is the guide I followed.
Knew I would find it eventually: http://forums.wpcentral.com/nokia-lumia-1020/244046-uk-variant-firmware-64gb-1020-a.html. This is the site which originally led me to the chosen firmware to remove branding. Basically the only thing to watch out for is that you select the correct sub-family, for the 1020 there are three. However it is a safe bet that all the UK 64GB handsets are RM-875 based on the regional breakdown listed. It is however rather easy to check and detailed on the site from Pspvita.
aqs123
18 Apr 14#180
If you go to the deal via the link will quidco track, or do you have to do it through the quidco website?
Pspvita to aqs123
18 Apr 14#182
Go to quidco first then find the deal.
wenttoabetterplace
18 Apr 14#183
I have seen that...however, when I click through from Quidco, it does not use the referral code on the email that we have been sent. So how do I get O2 to recognise that I have a referral code when clicking through from Quidco?
Pspvita
18 Apr 14#184
I did the referral afterwards I checked out just filled in the details and I got a email strait after saying they were going to check the details and get back.
ocmasta123
18 Apr 14#185
its a long winded process, the refferer has to register using that link and they use the details of the person being reffered to have an email sent to them, which they use to buy the phone and then its only £20 gift each aswell as a voucher for amazon or M&S. Then some other stuff which i couldnt be bothered with.
Had one of the reps explain it in a long conversation, the effort wasn't worth it for me.
Have a rep on livechat explain it.
Pspvita
18 Apr 14#187
With this hot deal you don't need a referral it's hot as lava lol :smiley: smokkking.
zaphodbb
18 Apr 14#188
you can't its either or. in this case neither, see my #187 comment
zaphodbb
18 Apr 142#189
you should work in sales
Pspvita
18 Apr 14#190
Even £240 is a cracking Easter prize for a 64gb nokia 1020 but if the cash back gets granted then that's just a bonus people can chose what tarif they want and quidco amount all the information is provided on the first post good luck.
TyrantJB
18 Apr 14#191
I just can't take Windows phones seriously when Android devices are available.
wenttoabetterplace to TyrantJB
18 Apr 14#194
Have owned a Note 2, Xperia Arc S etc etc.. Used to be an Android kind of guy - but I would not turn my back on Windows Phone now. The platform has feature parity with both the other OS's....but it is leaps and bounds ahead in cohesion and design elegance.
I am quite sure you are saying such things having never tried WP8.1!
wenttoabetterplace
18 Apr 14#192
Thanks for the reply. You say neither, but the referral process looks to be pretty easy & the reward seems to be guaranteed. Once the voucher is in hand, cancel the phone contract...
Or am I missing something?
sbellseb
18 Apr 14#193
With Quidco you will almost certainly not get the cash back unless you complete a month or even more of the airtime agreement which goes a long way to wiping out the cash back , with the O2 link, your almost guaranteed the £40 after 60 days regardless if you cancel the airtime or not.
It's your choice folks, anybody after a link send me a PM.
zaphodbb
18 Apr 14#195
referral takes three months and you must keep your O2 custom. its plain from the tncs linked earlier.
not worth £240 with single sim, no sd slot and no replaceable battery. the screen isn't even big.
get a Nikon d3100 refurbished for £200
theworkingdead
18 Apr 14#196
I'm in the same boat, if this was Android I'd snap it up.
Had WP and enjoyed it (Lumia 820) but it wasn't for me in the long run.
Tempted give it another shot for this price though.
preecey
18 Apr 14#197
I agree. I used a Lumia 920 and a 520 briefly last year and now own a Moto G. As good as the Moto G is as a phone, I really miss the interface and elegancy of WP8. With WP8.1 around the corner for public release, this deal is very tempting...
sbellseb
18 Apr 14#198
This is the reply from O2, currently offering £40 M&S or Amazon vouchers..clearly states 60 days, which may run longer by the time both sides respond.
Hi
Thank you for referring O2 to your friends.
We will be in touch as soon as one of your friends takes your advice and signs up for a monthly contract. As we need to validate each new customer, it may take up to 60 days before we contact you and your friend so you can choose your £40 rewards.
Should you have an enquiry regarding the Refer a Friend programme, please click here to raise an enquiry.
Thanks,
O2 Refer a friend
TyrantJB
18 Apr 14#199
How does it compare to iOS for users friendliness?
I've had a go of some Windows 8 devices, I wasn't impressed. I think it's because I hate the desktop OS version!
dealtime999
18 Apr 14#200
Referral T&C's excerpt:
The reward will be sent to both parties within 3 months from your referred friend's connection.
You won't receive your reward if your friend is in arrears or disconnects from O2.
bunisjamin
18 Apr 14#201
if anyone wants the yellow qi case its 15.50 without p+p, on ebuyer
I just bought the black ex display, had free next day shipping.
Shadow-360
18 Apr 14#202
Megapixel numbers mean little in terms of image quality.
sbellseb
18 Apr 14#203
Anyone who wants a link for a guaranteed £40 M&S or Amazon voucher via O2 send me a PM. All I need is your first name, surname and email address. It's that easy. Makes this fantastic deal even better.
It is probably more likely you will receive this than the Quidco payment if cancelling the airtime agreement immediately.
Lazgoat
18 Apr 14#204
Any idea how much it costs to unlock this? I'm tempted at this price to jump ship from my ageing Note1 but I need it on T-Mobile.
preecey to Lazgoat
18 Apr 14#208
O2 and Three unlock their phones for free.
Once you receive the phone, put in a request for unlocking then pay off the phone and cancel the airtime contract.
Sorry if this is stupid question. But the line rental needs to be cancelled within 7 days right? I assume the handset will arrive within that time?
preecey to carltabs
18 Apr 14#210
The line rental part of the contract can be cancelled at any time. However, if you cancel it later than 7 days into the contract you may have to pay for the month of airtime used (£13)
If you're short of cash at the moment and know that you'll have money next month for example, you can still cancel the entire airtime agreement as long as you pay off what's left of the phone agreement in one lump sum.
Pspvita to carltabs
18 Apr 14#215
Yes you are good.
discount4cash
18 Apr 14#209
how do I get a referral link discount
sbellseb to discount4cash
18 Apr 14#212
I've sent you a PM
Pspvita
18 Apr 14#211
Ok let me rephrase that people want the best image quality there how's that sound now.
preecey
18 Apr 141#214
CeX offer £226 for the Yellow Lumia 1020 (Unlocked) and £249 for the Black version .
If you decide (for some bizarre reason) you don't like Windows Phone after having the phone longer than 7 days, at least you know that you'll get most of your money back (or perhaps make a small profit).
Would you cancel airtime same day unlock code request or leave it a day later
Pspvita to umar
18 Apr 141#219
Same day go on chat and request the unlock first and then once done phone them free 202 from your phone and ask to cancel the phone line.
mjpower4
18 Apr 14#217
Not for me as I am too app centric and WP doesn't do it for me personally but it is a great deal for anyone after a WP - Heat added
ronaldmacdonald
18 Apr 14#218
Just signed up for the £38 plan. I'm gonna be p1$$ed if this cancelling malarky doesn't work and get stuck with that tariff for 2 years.
Pspvita to ronaldmacdonald
18 Apr 14#220
Relax you got 7 days to cancel remember from when you receive the handset.
wenttoabetterplace
18 Apr 142#221
It has 64GB of internal memory!!!
Also, I don't know anyone that uses a dual sim phone..
& finally, try fitting a D3100 in your pocket...or taking it with you on a night out :smiley:
Pspvita
18 Apr 14#223
Anyone can update now to the beta release and get upgraded to the full release when available.
wenttoabetterplace
18 Apr 14#224
Just sign up for a free developer account. I have Windows Phone 8.1 on my Lumia 1020.
It isn't quite as good as iOS's update system...but at least it gets around the carriers blocking the updates. & it is much better than Android's approach where updates rarely if ever filter through at all.
dontasciime
18 Apr 14#225
Do you still lose warranty if you signup for developer and install any preview ?
#198
I agree. I used a Lumia 920 and a 520 briefly last year and now own a Moto G. As good as the Moto G is as a phone, I really miss the interface and elegancy of WP8. With WP8.1 around the corner for public release, this deal is very tempting...
worton
18 Apr 14#231
Its probably a cool phone if your above 40
wenttoabetterplace to worton
18 Apr 144#232
Says the guy that wants to install Ubuntu on an Asus Revo :wink:
I'm 28...my 1020 is superb & highly personalised to me. It doesn't look like some tacky plastic tat, and doesn't cost an arm and a leg like the iPhone's of this world.
*Oh, and it takes better photos than any other cameraphone out there!
Pspvita to worton
18 Apr 142#233
The last time I checked any aged person can use a camera.
gordies to worton
18 Apr 1458#235
At least those of us above 40 know it is you're, and not your.
a0b1
18 Apr 14#234
There are 2 potential quidco links(titles). Which one is it? (Or does it not matter?)
Get up to £119 on pay monthly contract phones
and
PAYM handset contracts + up to £119 cashback
Pspvita to a0b1
18 Apr 14#236
It will auto track anyway.
rdtorres
18 Apr 14#237
Anyone know if you have to pay for the phone upfront to be able to cancel the airtime?
husainemr
18 Apr 14#238
Why not use Nokia's Drive+? Full offline worldwide navigation....once you download the maps, though you can use it without downloading the maps if you prefer, but for travelling abroad it's essential!
EDDS
18 Apr 14#239
How long does it typically take to track on Quidco?
rodman to EDDS
18 Apr 14#241
2 hours for me
worton
18 Apr 14#240
I hope I don't turn into a grammar nazi at your age too
Notorious1
18 Apr 14#242
Was looking at getting a 920 for a family member at 180. Tempted by this, don't have quidco though.
mikmikmik99
18 Apr 14#243
please could someone send me a referral link. thanks.
sbellseb to mikmikmik99
18 Apr 14#244
I've sent you a PM
pauljcarr
18 Apr 14#245
Ordered! I also had a live chat and had the right to cancel and keep the phone (after making the £240 upfront payment) explained so there are multiple instances of having this confirmed.
:innocent:
Lazgoat
18 Apr 14#246
Ordered 3hrs ago and just received dispatch email. Have confirmation from Live Chat that I can cancel the Airtime and Unlock the phone when I receive it. Quidco hasn't tracked yet though.
Ace1O7
18 Apr 14#247
Just ordered myself one of these, hopefully the cancellation of contract and quidco cash back will all work out! Wish me luck people!
twinkle to Ace1O7
18 Apr 141#248
Well I'm still waiting for my Quidco from Feb for this very same phone at £360...and I actually kept the contract running so don't depend on it
wenttoabetterplace
18 Apr 14#249
I actually bought two of these last night. One for me, and one for my sister. I have since cancelled both orders...
The refer a friend thing did not track on either order...and 6 different live support agents proved to be totally inept in dealing with the situation. The real frustration though is that O2 are now going to hold onto my money for more than 2 weeks --- even though neither phone has even been despatched & both contracts cancelled!
So if you are considering buying this phone, be absolutely sure before proceeding. If you change your mind, you'll potentially be £240 down for a minimum of 2 weeks!
sbellseb
18 Apr 14#250
Quidco is very hit and miss. I'd suspect a miss as I cannot see multiple units of Nokia 1020 ans 925's getting shunted out the door at such discounted rates to be honest.
I think the safest bet is to go with the £40 vouchers for M&S or Amazon from the direct link with O2.
Anybody can PM me if you need a referral link.
edmoss
18 Apr 14#251
Do you have to insert a SIM card to unlock the phone? Having second thoughts after playing with one instore today! Thinking of selling it when it arrives, but want to have a play with WP8.1
EDDS
18 Apr 14#252
Ordered at 1 and Quidco still not showing anything for me, wondering if I should order again and then cancel the first one.
wenttoabetterplace to EDDS
18 Apr 14#253
Check my last post #249
If you cancel your order, your money remains with O2 for 2 weeks minimum (and up to 1 month if the phone has already been despatched)
B45H3R to EDDS
18 Apr 14#268
I ordered last night at 21:55 and didn't receive tracking confirmation until 07:52 today. Sometimes it takes a few hours for the email to come through. If you cleared your browsing history etc. before going through Quidco you should be fine.
I went for the £28 airtime plan (+£10 for the phone) and Quidco has tracked at £119. In my Quidco account it estimates the payment date as 02/05 as long as the cashback is confirmed. (Yesterday the estimate payment date was 07/06 - that date was there before I went through with the order)
I don't mind letting the contract run for a couple of months or so in order to maximise the chance of the Quidco payment (in my mind this is how I calculated it: £240 - £119 cashback = £121. If all goes well and with the cashback and I can cancel the refresh airtime contract as people say I will hopefully only have to pay a maximum of £177-£205 for the phone (2-3 months airtime)
sbellseb
18 Apr 14#254
Even within the 7 day cooling off period? Also, did the purchaser pay anything upfront?
wenttoabetterplace
18 Apr 14#255
£240 for the handset, £13p/m...the handset was paid for up front. That £240 is now locked away in O2's vaults until they deem it fit to give it back! Rogues
dealtime999
18 Apr 14#256
If anybody still needs a referral link, happy to oblige.
husainemr
18 Apr 14#257
I chose the £28 option and hopefully quidco pays out at £95 but it's tracking at £50? IS this normal?
Chuckles1001 to husainemr
18 Apr 14#261
I done exactly the same as you, and just checked my tracking and it is £50 also and a payment date of 3/5/14, will have to keep my eye out as it might change (it does say it might track lower to start with), if not cancel on the last day possible so you don't have to pay the month contract I spose?
EDDS
18 Apr 14#258
I choose the £38 option to get more Quidco so they don't have any money from me.
a0b1
18 Apr 14#259
Did anyone pay the £350 deposit to O2?
wenttoabetterplace
18 Apr 14#260
But if you cancel the contract before Quidco pays out, you'll get nothing! £38 x however many months soon adds up!
Surely it would be better to use the refer a friend thing? It is guaranteed, and payable after the first 30 days. You do not have to be on O2 to refer...so just get your partner etc to refer you - you then both get £80 in Amazon vouchers for just £13 contract outlay....
It's definitely the best reward for the smallest risk!
Matt-C
18 Apr 141#262
Read post #226, it is possible to cancel and receive quidco cashback
meshosa
18 Apr 14#263
ordered as upgrade
husainemr
18 Apr 14#264
I had a convo with the live chat at o2 and supposedly i could cancel the contract anytime and not incur charges....kind of flies in the face of everything else ive been told. Also the cooling off period is 10 days from dispatch.....i dont know what to believe anymore....lol
EDDS
18 Apr 14#265
Doubt that will actually happen though, recently a friend took out 2 contracts with o2, cancelled one and still got the Quidco cashback for both.
wenttoabetterplace
18 Apr 14#266
Fair play :smiley:. I guess I would sooner bag £80 in confirmed rewards than hope for another £25 or whatever else coming my way from Quidco.
For those that are willing to take a chance with this, there is certainly a big reward to be had. Having owned a 1020 for almost 5 months now, I still think it is the best phone on the market. I know the specs aren't the best -- but the form factor and that camera really just make it an exceptional bit of tech. WP8.1 has only improved things further.
Scorching deal
Lazgoat
18 Apr 14#267
Woohoo! £50 Quidco has just tracked.
twinkle
18 Apr 14#269
Just looking through the contract T&C's and it says
17. Termination of Pay Monthly Mobile Agreement and early repayment of Credit Agreement.
If your Pay Monthly Mobile Agreement is terminated (for example, if you give notice to terminate it for any reason, or we receive notice from another network operator that you have used a PAC code), we will treat that as notice to terminate this Credit Agreement and, other than in circumstances where you terminate your Pay Monthly Mobile Agreement as a result of our material breach, we will have the right to require immediate repayment of the Amount of Credit (whether or not accrued due for payment). We will give you notice of our intention to do this and will notify you of the remainder of the Amount of Credit you owe. We may also be entitled to charge you for early termination of your Pay Monthly Mobile Agreement, as further set out in that agreement.
What does that mean..they may??
I've done this twice with O2 now and never had a problem but I don't think I ever read the full T&C's before.
B45H3R
18 Apr 14#270
Previously, have you cancelled the contract and paid off the balance for the phone after the cooling off period?
husainemr
18 Apr 14#271
Damn, mine tracked at £50 but i paid for the phone in full....
Ace1O7
18 Apr 14#272
I chose the £28 contract (£18 airtime and £19 phone cost), and just received email from quidco (4hours later...) cashback amount £95 tracked!
twinkle
18 Apr 141#273
No I paid the phone off within the cooling off period
preecey
18 Apr 14#274
Just signed up and got approved straight away!
I am actually VERY surprised as my credit rating is terrible. (1 out of 5 on Noddle)
Perhaps the fact I've been a long-term O2 customer in the past may have helped, and I have never missed a payment. Currently a T-Mobile customer and haven't missed a payment with them, either.
Transformers to preecey
18 Apr 141#276
How have you got such a bad credit rating preecey??? :neutral_face:
PS: You don't have to answer that if you don't want to. :smile:
mike1212
18 Apr 14#275
Anyone need a referral?
HarryB
18 Apr 14#277
oooh
I have no reason to buy this, I like my HTC one
I have concerns on the batterylife (gsmarena shows its pretty terrible when browsing) but I had a soft spot for my Lumia 920, as the camera was so much nicer than on my HTC.
Play with it for a while and sell to CEX if I don't like it, I think!
Taking a hit going for yellow, but .. black got marked on my 920 and was too plain
Thanks for the deal!
preecey
18 Apr 141#278
A few years ago I went mad on my Capital One/Aqua/Argos credit cards which have since defaulted. I have also a very bad score with Vodafone (an absolutely AWFUL company).
Pluun
18 Apr 14#279
WORST PHONE I'VE EVER HAD !!!
Good camera but cr4p OS and very few apps.
I've gone back to my iphone3.
Can't import ring tones.
Ringer volume keeps turning down.
I wouldn't go back to it if I was given free airtime !
wenttoabetterplace to Pluun
18 Apr 141#281
Aah - I wondered why I had you as 'ignored'. I see why.
Can't import ringtones? The most rudimentary of google/bing searches would show that you could! & you have been able to do so for a looooong time now!
Very few apps? Once again...you've been out of the Windows Phone loop for too long brother! I can't think of many app holes at all these days (Sky Go? That isn't well supported on any platform - I'm pretty sure it currently has a complete outage on iOS too).
I can think of a number of shortcomings with the other OS's though (my bro literally walks around with his iphone 4S charger in his pocket...he is ALWAYS charging that thing! & Android - where to even start!).
You're fighting a losing battle these days I reckon :wink:. Especially when this phone is going to cost most of us ~£160! The best value phone in the UK right there I reckon.
preecey to Pluun
18 Apr 141#282
1. Each to their own. Most popular apps are available. The interface is, in my opinion, superior to any other mobile OS.
2. That's a massive downgrade.
3. You can import your own ringtones.
4. Agreed. After switching off the device, the volume reverts to 15/30, but this will be fixed in the new WP 8.1 update (which offers separate volume controls for media and notifications)
5. In the interest of impartiality, I hope you find the best phone to suit your needs.
Transformers
18 Apr 14#280
Oh okay, I see. Well at least you've learnt your lesson then I suppose. :smile:
It gets wiped off after a few years anyway from what I can remember. :smiley:
wenttoabetterplace
18 Apr 14#283
The credit card companies do us no favours. They are EXTREMELY lax in their dishing out of credit. I actually went through my cards and added up the collective credit value. It came to more than £35,000. I have since cancelled a number of those cards (they never got used anyway).
I was pretty shocked though to see the credit card companies trying to claw me back into their clutches. Only one company failed to offer me extra credit to stay. Madness
wenttoabetterplace
18 Apr 14#284
You do realise that the auto volume reduction is mandated by the EU. That is why you will get the volume warning every once in a while when playing music. I think it's something like every 15 hours above 85 decibels the phone has to auto reduce the volume. I can't remember where I saw that ... but it is EU legislation (in the same way that iPod's had volume limiters set a few years ago).
You won't find any such complaints in international versions of the 1020 (or any other phone).
Pluun
18 Apr 14#285
Ah, you have me on "iggy"?
No sense in pulling your reply to something you cant read to bits and showing how stupid you are then! :confused:
crazymonkey
18 Apr 14#286
How come the OP is suspended?
sbellseb to crazymonkey
18 Apr 142#287
Was looking for a crazy deal. Spanked a monkey and came up with a mix of the two according to someone on here.
Pluun
18 Apr 14#288
Thank you.
Should I have to use it again, I will bear your advice in mind.
I do not like the OS.
I do not like having to scroll all the way down, poke the arrow and then scroll down the list of apps to find what I want, instead of at the most, swipe twice.
I just can't see how the former is more user friendly.
I need an update so I don't miss calls due to the ringer turning itself down?
If Microsoft was a football team, it would be Sunderland !
If I find any fault with my iphone3g OS, I promise to let you know.
Also, until now, I always liked Nokia phones.
Thank you again, for your reply.
sbellseb
18 Apr 141#289
The original "Bank of England" team. Did you know that?
B45H3R
19 Apr 14#290
Didn't you mention earlier that going for the higher rate cashback was better? What changed your mind?
wenttoabetterplace
19 Apr 141#291
I have re-read your sentence over and over...but I simply cannot make any sense of it. Kind of ironic, don't you think?
Scroll down, tap the arrow, then scroll down? Wow - I'm pretty sure you have just described the most long-winded way of reaching the app list. Most normal people just swipe to the left!
WP8.1 has different volume settings for notifications and media. So that problem is no longer a problem.
It really sounds like you could benefit greatly from this simple OS. Maybe give it another go?
B45H3R
19 Apr 14#292
Ah OK thanks. I've never gone for one of these refresh contracts before so I'm hoping they're as easy to cancel as people say. Do you think it's too risky to cancel after the cooling off period?
Pluun
19 Apr 14#293
Didn't think you would understand it, so i'll explain and I'll type it r-e-a-l-l-y s-l-o-w-l-y for you.
You reading and re-reading a sentence from someone you are "ignoring" is very ironic. LOL
1. You claim to have me on "ignore".
2. I can only assume that means you cannot read what I type.
3. If you are "ignoring" me, you can not reply to me as you can not see me.
4. GEDDIT?
Thank you for the advice on the swipe.
As the instructions didn't mention this, and I have never claimed to be either a genius or psychic, I didn't know about it.
husainemr
19 Apr 14#294
I went for the £28 monthly contract on top of paying the phone in full. I thought it would track at £95...doesnt seem to be the case....
Pluun
19 Apr 14#295
Aye but they are the Co-op now. :smile:
nige182
19 Apr 14#296
"Cashback may initially track at a lower amount but this will update by the time your purchase is confirmed."
I believe it used to state that cashback will initially track at £50 and then update later.
If you had gone for not paying the phone in full and instead have the £10 per month phone charge, then the total monthly charge is £38 and it would track for £119 cashback (confirmed on a previous Refresh deal).
HarryB
19 Apr 14#297
So quidco.. How quick do they pay? Finding it likely I'll have to wait for the payment before I cancel the air time
HarryB
19 Apr 14#298
Said two months on average
Would cost 56 in line rental
240 + 56
296
296 -119
177
Still decent I'd say?
cool_dude
19 Apr 14#299
anybody know if i upgrade to this contract will i get quidco?
ronaldmacdonald
19 Apr 141#300
I know what the guy means - I did the same and didn't know about this left swipe thing so thankyou for mentioning this. It's just a matter of using it more. I have used iOS for so many years in relation to the amount of time on winos. Having said that I was very impressed with winos. Only want this as a holiday snapper but if I wasn't so invested in the apple iOS I would jump onto windows mobile full time without hesitation. Will wait to see what iphone 6 brings and maybe then will be a jumping point.
t002236
19 Apr 14#301
Things i don't like about win os are I can't install adblockers, websites didn't wrap text, oh and no flash so no movies/tv on the go.
I dont like android, cos of all the tracking/monitoring but at least i have the option to break from google servers and there are ways to change permissions given to apps. With windows you can't do that.
Hot deal btw!
wenttoabetterplace to t002236
19 Apr 14#314
There is a dedicated 'flash player' app which has thousands of 5* reviews...it seems to provide a way to bypass flash problems on Windows Phone. You can use £2 of your £20 free app credit to buy it :smiley:
I can't help you out on the adblocker situation. But in WP8.1, there is now a website 'reading' mode which performs exceptionally well. It strips websites of all the extraneous junk, and just serves up the text in the main article along with the pictures. It looks like a fancy Kindle page basically - with uniform text of a size that is your choosing. Works v.v.well --- a much better solution to the problem than simply reflowing text like my Note 2 used to do....
I don't know what 'notes' is called on iPhone. But just type in whatever the name of the app is called into bing with 'how do I export' before it. There will be a solution :smiley:
Pluun
19 Apr 14#302
Wish I'd kept me gob shut now.
Decided to try the 1020 again, put sim in, only to find phone contacts are on the iphone and won't transfer to the sim easily. :confused:
Got mine yesterday, very nice phone. Apps are a lot better than when windows phone 8 first came out
Got it in black, it's fairly slippy that's only problem
Pluun
19 Apr 14#305
Sigh.
Thank you for the advice.
I got the app, tried and tried but the phones won't connect via Bluetooth.
They try, 1020 says connected and then drops it.
The iphone says Windows phone not supported.
Longest "connection" lasts about 4 seconds.
Help ! :neutral_face:
ronaldmacdonald
19 Apr 14#306
Yes I can see this being traumatic.
I briefly tried migrating from iOS to android a few years back and it was less than perfect.
I really would like to transfer notes,contacts and calendar as I use them no end.
wakkaday
19 Apr 14#307
is there a way to sync
google contacts
google calendar
i dont mind using onenote instead of keep
but the above two i would like.. definatelly contacts to start off..
dontasciime to wakkaday
19 Apr 14#308
Google contacts work. Settings / email + accounts choose Google sign in with your Google user/email and pass.
The phone would be useless to me if I was stuck with just Hotmail contacts which is even beaten by pen & paper.
Archduke Franz
19 Apr 14#309
I'm wondering, has anyone who ordered Good Friday or later received any tracking information yet? Mine says completed and tracking number generated but there's no info on UKMail.
misterleoni
19 Apr 14#310
Why would it be risky to cancel? It clearly says in the terms that you can cancel if you pay off the phone.
jutleys
19 Apr 14#311
Ok guys I ordered on Thursday as soon as this deal went live my tracking is showing as delivery for Tuesday. I phoned O2 up and cancelled the sim plan as I paid £240 upfront which they gladly done. So when I get my phone the sim will have turned into a payandgo sim you can only cancel the sim as soon as your account goes live online log into my O2 and check if your bill has been generated if it has you can cancel the plan now like I did. Normally it should go live in 2 days after you ordered my quidco tracked at £50 if I get it it's a bonus not too bothered as £240 for a nokia 1020 64gb is a amazing bargain.I also asked them if I could unlock the handset since I canceled the sim plan first without receiving the handset yet they said since you have paid off the phone plan we can unlock it for you any time just ring us up when you receive the phone.So I hope this info help a lot of you if you want to cancel the phone plan now or when you get the phone don't forget to cancel the direct debit from you bank just in case once the sim is cancelled. Good luck bye the way hats off to the op this is a amazing deal well done why suspend the op when he submitted such a hot deal that has helped many get this phone cheap as possible?.
On another note how come they are selling the same phone as a refurb for £360 phone cost and payasgo £399? As this makes the £240 deal plus quidco if it pulls through a absolute steal so grab this deal before it goes up which I think it will no doubt.
wenttoabetterplace
19 Apr 14#312
If I were you, I would export your contacts from iTunes as a .csv (assuming that is possible), and then just import them into the 'people' tab on outlook.com
Alternatively, it must surely be possible to save your iPhone contacts to the sim card? Assuming that is possible, it is v.easy to then import your contacts onto your 1020...
Apple are not v.good at creating universal standards - which is probably why you are bumping into phone sync problems. There is always a way to download the various data sources though. So just download them, and then copy them to Outlook.com...(and then say goodbye to Apple :wink: !)
dontasciime
19 Apr 14#313
save as vcard from iphone to pc import to google contacts.
or just
setup a google account on iPhone if possible use this google account on lumia then you can sync google contact
wenttoabetterplace
19 Apr 14#315
Why wouldn't you just upload them direct to Outlook? I see having a Windows Phone as being a liberation from any Google influence.
The only Google product I now use is Youtube. On my PC (IE11), adblock plus ensures Google get no revenue. & on my windows phone, MetroTube serves up the videos with no adverts. Suits me perfectly :smiley:
dontasciime
19 Apr 14#316
Before I say what I say below things might have changed since I last tried it. For well over 1 year
But outlook is terrible. You can't edit, add photo to contact from phone or even from web
crazymonkey
19 Apr 14#317
My order has been referred for a credit check. :confused:
iainmann
19 Apr 14#318
Can anyone tell me if the 7-day contract cancelling period applies to this deal if bought in an O2 store?
jutleys to iainmann
19 Apr 141#320
Yes it would be the same.
wenttoabetterplace to iainmann
19 Apr 14#322
But you wouldn't benefit from either Quidco or the refer a friend...(at least I don't think you would)
jutleys
19 Apr 14#319
Mine went through almost instantly never had this delay not sure why that would be but hope you get it sorted soon.
wenttoabetterplace
19 Apr 14#321
I have Windows Phone 8.1 - it is certainly possible (and easy) to add a photo to a contact. I never have to do it though because my contacts have their photos auto updated via the Facebook sync.
You are right, the outlook.com web app doesn't allow photos to be added. Having said that, I'm not sure that minor limitation would have me move to Google. Having contacts scattered across devices and ecosystems is just confusing. Having just one Facebook login and one Outlook.com login is definitely a good move (particularly as Google change their policies on a whim - which means devices like Windows Phones often run the risk of losing Google calendar/contact connectivity).
jutleys
19 Apr 14#323
Some have stated that the quidco still went through but it's a hit or miss if you cancel now or you can pay a few months line rental wait until quidco pays then cancel it will be good to choose the £13 per month for that one I think still the refurb is £360 on contract and £399 on payasyougo so you can't go wrong either way.
iainmann
19 Apr 14#324
One more question! How long does it take for the unlock code to come through?
jutleys
19 Apr 141#325
I few days.
dontasciime
19 Apr 14#326
Google contacts work on all my phones and are the same contacts in every phone. I would never use facebook contacts as I have few friends and minimal family and I don't want every tom dick and harry from facebook in my contacts anyways.
I have one google login so not spread at all
pdauser92
19 Apr 14#327
Same here. All my contacts and calendar are in Google as I have multiple devices on Android, IOS and Windows Phone. Once you've created an email account on the phone for your Google email address you'll find that it then gives you the option of syncing both your contacts and calendar to the phone.
joshyork
19 Apr 14#328
also requested unlock yesterday afternoon recieved it already
jutleys to joshyork
19 Apr 14#329
Did you have your phone delivered or in store?
joshyork
19 Apr 14#330
bought instore
Pspvita
19 Apr 1414#331
Ok I'm back I got suspension for posting such a awesome deal I wounder what you get for posting a bad deal?
Pluun to Pspvita
19 Apr 141#339
You get to manage Newcastle United. :confused:
iainmann
19 Apr 14#332
Welcome back! And big thanks for the deal.
iainmann
19 Apr 14#333
Just to let people know...I got my unlock code within an hour.
Pspvita
19 Apr 14#334
That's good well I cancelled my contract whilst it's still in transit so when I get it will be payasyougo. I was then told since I paid £240 upfront I can request to unlock.
umar to Pspvita
19 Apr 14#336
did you ring them to cancel?
HarryB
19 Apr 14#335
Just ordered - Quidco tracked at 119
Payment date only 2 weeks away - so if I have to pay 38 quid for first bill, still worth it!
240 + 38 = 278
278-119 = 159
Nice :smile:
HarryB
19 Apr 14#337
I don't see anything online to cancel so also interested
misterleoni
19 Apr 14#338
Mine came through within half an hour. Didn't even put the SIM in the phone.
husainemr
19 Apr 14#340
Item has shipped from O2, and they've provided me a tracking number...which doesn't work, not on O2's website and neither on UKMails tracking page. O2 are adamant that it is right, and UKMail have remained silent throughout. I don't know who is more incompetent at this point....
wenttoabetterplace to husainemr
20 Apr 14#343
It is not unusual for couriers to give you an apparently non functioning tracking number. It will become active once the parcel moves through the system. This is Easter weekend though, so I really wouldn't be too concerned.
B45H3R
19 Apr 14#341
It's just that everyone seems to cancel their contract during the cooling off period and some people earlier were mentioning some kind of early cancellation fee. I've looked into it further and it does seem it's as easy to cancel as o2 say....I'll reserve judgement until I actually go through the steps myself.
Pspvita
19 Apr 14#342
That's three yeses.
xenostar
20 Apr 14#344
To add on, couriers generate a number for the client to print before the parcel even leaves the sender. It is often the case that the tracking number won't show up as a valid one until the parcel actually reaches the courier.
neomayemer
20 Apr 14#345
You cant refer a friend and get quidco cashback can you?
Chuckles1001
20 Apr 14#346
I got told just to put my current sim in, and ring them up and cancel, so I will do that as my quidco has only tracked at £50 lol
Pulp1
20 Apr 14#347
Nice deal! When u finish paing for the phone and have unlocked it do u still have to use it with 02 or can u then convert to a sim free del from another network?
ronaldmacdonald to Pulp1
20 Apr 14#348
Umm. It's unlocked ergo use whatever sim you like
grcassap
20 Apr 14#349
Got the IPhone 5 refurb on the same deal, you just ring up and pay off your phone plan then you will get an unlocked phone.
You can then leave/port whenever you like.
Quidco has tracked £95 so will leave once this has been paid (estimated at 4th May currently) so will act then.
Excellent deal/upgrade for my Lumia800 thanks OP.
Now just need to decide if I want wireless charging....
Pluun to grcassap
20 Apr 14#355
Do some research first m8.
I've heard the 5 has bad battery life.
Th3 Ripper
20 Apr 14#350
Hi,
I've read this with interest over the last day or so. I'm ready to change my WP7 device.
Which is tariff is the best one to go on to get cashback? I'm not desperate to get the £119 cashback would be happy with £50 but not sure which tariff I would need to select to get this?
Thank-you.
dontasciime to Th3 Ripper
20 Apr 14#351
You would need to choose the £18 a month and £240 upfront for phone by clicking show more tariffs at bottom.
This is £45 cashback via quidco for next 12 hours
Pspvita to Th3 Ripper
20 Apr 14#352
wenttoabetterplace to Th3 Ripper
20 Apr 14#357
Just do O2's refer a friend. £80 guaranteed (for one £13 monthly outlay). A family member can refer you...they don't even need to be on O2!
The vouchers are either Amazon or M&S...so easily accessible and as good as cash.
wenttoabetterplace to Th3 Ripper
20 Apr 14#371
You can confirm it via live chat - but essentially, you pay the £240 for the phone using the link provided in the friend referral email. You then have to stay with O2 for one month ... after which, you are considered to have gone beyond the 'O2 happiness guarantee' period of 30 days. At that point, the friend referral is confirmed, you receive your vouchers, & you cancel the call plan part of the contract.
It is a hassle free way of getting the cashback. You can go the Quidco route - and potentially get more money...but there is more of a risk of not getting a payout.
£80 in Amazon vouchers is like cash to me though as I shop there all the time.
dontasciime
20 Apr 14#353
Pspvita
20 Apr 141#354
It will track at £50 I know it shows £30 but not too bothered what I get because the phone is well worth it for the £240 alone.
wenttoabetterplace
20 Apr 14#356
You're not good at making friends round here, are you :smiley:
I think the other person was saying they *had* bought an iPhone 5 in the past on O2 refresh. However, judging by the wireless charging comment, they seem to have upgraded from their 800 to the 1020 on this deal (the 1020 having optional wireless charging).
iPhone 5 battery isn't bad...it's just iPhone users tend to leave ALL their background tasks running which nails the battery life.
sbellseb
20 Apr 14#358
I haven't posted for a while, but I can refer anybody interested for the £40 amazon and M&S vouchers. Glad to help out for a little more saving. Just PM me your name and email address.
wenttoabetterplace
20 Apr 14#359
I'm not sure why anyone is going down the route of seeking out someone else for a referral code? The referral page says ANYONE can refer another person to O2...and both will receive £40.
So why don't people just ask their other half/siblings/parents etc to send them a referral code...and then bag the full £80 themselves?
I know this scuppers your £40 earner ... sorry about that :smiley:. But the people buying the phones deserve to get the full reward IMO
sbellseb
20 Apr 14#360
How rude.
Please follow this persons advice. Otherwise, I can help out. Not a problem. If not just ignore me. Simples!
wenttoabetterplace
20 Apr 14#361
I wasn't trying to be rude...I just don't understand why people are not referring from within their own social circle?
Look at it this way - if you were buying this phone, would you prefer it to cost you £200, or £160? The referral system is simple, reliable...and guaranteed to get you £80 if played right...
sbellseb
20 Apr 14#362
Well you succeeded.
Some people don't troll through hundreds of posts and read Ts and Cs. I am helping people save another £40 who may not be aware that such an offer is on, yes I benefit too, like we all do on HUKD. That's what it's all about.
wenttoabetterplace
20 Apr 142#363
Aah...well, we have different concepts of what HUKD is all about. I believe it is about getting the best deal for the individual. That is why I am not offering to refer anyone - even though it would potentially net me a £40 reward.
I would sooner know that someone got their phone for £160 than try and get myself £40 out of the deal. I'm not religious, but I reckon 'do unto others' is a pretty universal concept...
Anyway, I am sorry that you took offence. But if people do trawl through these message lists, I would sooner hope they earn the full £80 themselves -- because ultimately, it is they who are outlaying £240 of their own money. They deserve the full reward IMO.
sbellseb
20 Apr 14#364
What are you going on about? I AGREE with you.
cd11
20 Apr 14#365
My phone arrived yesterday, tried to claim the world of entertainment offer but I can't, says it needs to be a Lumia phone, within the dates to qualify, which it is and does. Anyone aware of an issue with this offer.
Pulp1
20 Apr 14#366
Hi guys, pardon my ignorance but how does Quidco work? I cant see any coupons / voucher codes to enter?
So when does the discount show up in the ordering process?
When I click on either it doesnt take me straight to the offer. So in the case of iPhone I had to look for it.
Then there are no voucher codes to enter and it asks for all my personal details and credit card etc.
So at what point should I see discount or any kinda quidco thing whatsoever?
Make sure you are using a standard browser with pop-up blockers/ad-blockers disabled. Quidco will track the order and pay cashback about 6 weeks after the order is placed. There are no discount codes as such...you just click through from Quidco and place your order as usual. Quidco's order tracking system does the rest
Alternatively, use the O2 refer a friend scheme. Anyone can refer anyone else! (So, get your other half etc to send you a referral link....order your phone using that referral link - pay the first months line rental of £13.50 --- and you will then receive £80 in Amazon or M&S vouchers) https://www.refero2.co.uk/mobile/default.aspx
Pulp1
20 Apr 14#368
ok thanks, so you order and absolutely nothing lets you know its been done from quidco? no discounts show up etc in the ordering process. you just have to hope it worked:)
Only it says this: Discount cannot be applied to your order after you have made your purchase.
But I assume that just means you cant buy it and then notice the offer and apply it?
And this:
In the event that the offer/voucher code does not work please refer to our help pages
Does that mean after youve purchased if it doesnt show up in Quidco (rather than showing up in the actual ordering process)?
wenttoabetterplace to Pulp1
20 Apr 14#369
Yes, it does not show up in the ordering process. You will notice though on the Quidco page that when you click through from the O2 link, it brings up a dialogue saying something like 'your order is being tracked'.
Just make sure you complete your order using the page that pops up after you have clicked through from Quidco.
Personally though, I would sooner take the guaranteed £80 via friend referral than rely on £50-£119 from Quidco...
Quidco is NOT guaranteed...but O2 are very good at paying out. & if there is a tracking issue, you just report it to Quidco and they will either manually track it for you - or explain to you why they can't. I had a failed tracking on a Tesco's Direct order...Quidco resolved it quickly.
Th3 Ripper
20 Apr 14#370
Presumably the £13 outlay is for a one month talk tariff? Am I right in thinking I chose the £13 tariff and pay the phone up front? At what point do I ring and cancel? Do I have to allow the contract to run for one month?
Thank you
Adudeforlife
20 Apr 14#372
Does anyone know if cancelling the airtime and paying off the phone could possibly interfere with the quidco cashback?
Is it prudent to wait until cashback payout to cancel airtime or is that not necessary?
Adudeforlife
20 Apr 14#373
My time estimate came up as June 10th for quidco - is that inline roughly with other's experience?
So just need to know if it is imperative to keep the contract running or not for quidco - if not, there is another ~£50 to be saved.
baldude to Adudeforlife
20 Apr 14#374
I would read all the posts here as they are self explanatory. everyone's experiences and views differ.
Meelo
20 Apr 14#375
Just to clarify, if you took the £240 upfront phone deal, with £13 a month airtime using the friend referral, and let's say you decided to leave it running until you got the £80 referral paid which could take 60 days. By that time, you have had the airtime plan for 2 months and paid £26. You then have to give 30 days notice, so would be paying a maximum of £39 airtime, and then that's it? So are there any early termination charges if you stay beyond the 7 day cooling off/30 day happiness period?
I just want to make absolutely sure that if I waited for the referral to pay that I am not locking myself in to 24 months airtime as I would want to leave O2 altogether, no switching to another handset, just cancelling airtime completely after having bought the handset upfront and I'm not 100% sure from the wording whether this is possible.
xenostar
20 Apr 141#376
Yes. Be careful to ensure you're not referring yourself, because it can be construed as fraud/against their ToS.
No. 30 days notice for O2 refresh, that's it.
m.ad
21 Apr 14#377
Ordered black, £13 tariff / £240 upfront, collect from store Thursday. Will cancel airtime next week :smiley:
Thanks OP! Time to give Windows Phone a go...
Pspvita
21 Apr 14#378
Glad people are finding my post usefull I should have my phone delivered tomorrow at some point don't forget to vote hot.
Pluun
21 Apr 14#379
So much deviousness going on here.
I'm glad I'm just a mass murderer. :confused:
samkay12
21 Apr 14#380
Please I need an invite..
The extra Amazon £40 will go a long way
wenttoabetterplace to samkay12
21 Apr 14#381
The person referring you does not need to be on O2! So just get your family/other half etc to refer you. That way, you keep the full £80!
sheriffjonny
21 Apr 14#382
Has anybody cancelled the airtime part of the plan before the phone has arrived?
discount4cash to sheriffjonny
21 Apr 14#391
o2 are charging 42p per day on £13 per month contract with phone paid for upfront I cancelled sim plan before it arrived as was asked to pay for one day also I suggest you all cancel before it arrives asap.Freephone o2 customer services 0800 5874005
Pspvita
21 Apr 14#383
Yes I have.
spike140690
21 Apr 14#384
There is no £37 contract did you mean the £38
spike140690
21 Apr 14#385
There is no £37 contract do u mean the £38 one
steve9999
21 Apr 14#386
If you go the refer a friend route can you only pick the yellow phone?
sbellseb to steve9999
21 Apr 14#387
No. Look below the list of about 7 phones. There is a separate "button" for all phones. Presuming you are on the O2 refer a friend page.
steve9999
21 Apr 14#388
Thanks
Fatman
21 Apr 14#389
Hot deal, thanks. Quidco is showing as 'tracked' (£119 option). Do I need to wait 'til it's "confirmed" before paying off the airtime part of the contract?
discount4cash
21 Apr 14#390
o2 are charging 42p per day on £13 per month contract with phone paid for upfront I cancelled sim plan before it arrived as was asked to pay for one day also I suggest you all cancel before it arrives asap.Freephone o2 customer services 0800 5874005
Pspvita to discount4cash
21 Apr 14#392
That's funny I did the same and was not asked to pay anything and was not told anything about any charges looks like they are changing the rules as they go.
sumomoggy
21 Apr 14#393
Great deal. one thing I cant nderstand is no-one seems to suggest TopCashBack which at current new mo nthly contract rates is £75 - Quidco is £50
Any reason no-one going for TCB over Quidco?
sbellseb to sumomoggy
21 Apr 14#394
It's changed today. Quidco was the better alternative, however TCB has better rates now. Steal some thunder and start a new thread :stuck_out_tongue:
sbellseb
21 Apr 14#395
By the way, look at the Lumia 925 post . If you get that on the £29 deal, you get nearly £100 TCB. That would make the phone less than £44 to buy the contract out once the TCB is confirmed. Amazing!
Pspvita to sbellseb
21 Apr 14#408
Don't you mean the phone would be £144? You pay £240 minus the £100 TCB how do you make £44?
sumomoggy
21 Apr 14#396
Haha thanks - nice idea but the OP deserves all the credit for this one.
sumomoggy
21 Apr 14#397
I will give TCB a try though I think. Like you say the 925 deal is now ridiculously cheap. I might be one of those aswell!
sbellseb to sumomoggy
21 Apr 14#398
I was thinking of getting both too. Crazy prices and then cashback on top. Fantastic.
Pspvita
21 Apr 14#399
Thread updated £75 TOPCASHBACK
Matt-C
21 Apr 14#400
Anyone know when the airtime plan 7 day cooling off period starts for O2 refresh? Reading t&c's it says 7 days from purchase but I thought distant selling regs was from day after delivery, which for me is Friday...
sbellseb to Matt-C
21 Apr 14#402
Well, I believe but may be corrected, that the cooling off period is seven days. It's from the time you sign for the consignment at your front door. That is another reason why they are signed for items with tracking details.
Now, in order to get a bit savvy in order to get your Quidco / TCB, when you receive your text from the ukmail team regarding delivery you get a few options to change the delivery date. I am not sure how many times you can keep delaying the delivery but I know it is at least twice. Hence, delay your package another 6 days at least, fulfill the cooling off period and hopefully your cashback has been tracked, confirmed and ready to claim within that time.
Worth a go isn't it?
deal_grabber to Matt-C
21 Apr 14#410
It is 7 working days and is clearly mentioned on the confirmation page once you place the order
Pspvita
21 Apr 14#401
Some say 7 days some say 10.
Matt-C
21 Apr 14#403
Thanks, this is what I was going to try
antonyh3
21 Apr 14#404
this is my first time using quidco, after making the order how do i find out if/when its being tracked.
xenostar
21 Apr 14#405
Hi,
Just checking with everyone here, O2 sent my first bill which was quite a bit higher than I expected and it stated:
"It might seem higher than what you expected. That's because we've included the few days before your first bill and your next month's line rental in advance."
Do they charge 2 months at the same time? Because that's more in line with the figure presented to me.
mrbojangles to xenostar
21 Apr 14#406
I ordered the 925, on a £29 per month rate (£6 phone, £23 airtime). It's not arrived yet, but I got the same mail as you.
My airtime bill shows as £23.75 with a bill date of 21st April, and that payment will be taken around 5th May. The phone plan bill also says payment (£6) will be taken 5th May
wakkaday
21 Apr 14#407
Can someone pm. A referral please
liamo to wakkaday
21 Apr 14#411
just sent you a PM there.
sbellseb
21 Apr 14#409
No. Not for the 925 I mentioned!!!
HarryB
21 Apr 14#412
7 days yes but the question was day of purchase or day of delivery?
wakkaday
22 Apr 14#413
Thanks I will try and sort this out shortly
Matt-C
22 Apr 14#414
Thanks, I know its 7 working days, my question is when does the 7 days start from? When I placed the order or when it's delivered?
bunisjamin
22 Apr 14#415
My quidco Payment Date is 2nd of may, also tracked at £45.
gken74
22 Apr 14#416
What's the best tariff to go for on the £240 up front option?
£13 or £28....
Also refer a friend anyone tried to do if on their own using two seperate email addresses?
I'm going to order today?
Cheers
Pspvita
22 Apr 14#417
I did the £13 but it's up to you if you want the cashback go for a higher tarif for more cash back but be willing to wait a few months to cancel the contract until your cash back comes through.
gken74 to Pspvita
22 Apr 14#422
Pspvita,
Did you cancel straight after the phone was delivered or hung on a bit before cancelling?
husainemr
22 Apr 14#418
Cashback now tracked at £95....estimated payout is 2nd May. Perhaps i should have gone for the higher tariff without upfront payment.....
deal_grabber
22 Apr 14#419
it is usually from delivery date however if delivery is delayed due to customer fault then it is arguably from the first delivery attempt date
husainemr
22 Apr 14#420
Its arrived....
Pspvita
22 Apr 14#421
Don't forget to show some nice un boxing pics here and some sample photos guys when you get your handsets.
sheriffjonny to Pspvita
22 Apr 14#424
so did i and now they won't unlock it
Pspvita
22 Apr 14#423
I canceled soon as I ordered lol.
Pspvita
22 Apr 14#425
I am sure they have got the prices mixed up on the refurbished model which is £360 and the new £240 lol well done to those who have took advantage of the deal.
twinkle to Pspvita
22 Apr 14#475
No they haven't. I did chat before I ordered and got a 1 month credit on a referral deal and was told its a flash sale for a few days.
sheriffjonny
22 Apr 14#426
they are asking for a £15 unlocking fee and i have to purchase a pan go sim and put £15 credit on
Pspvita to sheriffjonny
22 Apr 14#428
Best way now is if you know someone on O2 get them to request the unlock code for you if they are on pay monthly.
Pspvita
22 Apr 14#427
You did ask for the unlock code before you canceled your contract didn't you?
sheriffjonny to Pspvita
22 Apr 14#429
I did ask, but they said i had to wait until the phone was in hand before they unlocked it
Pspvita
22 Apr 14#430
Then when you got the phone you should of request the unlock code and then next day canceled the contract.
Pspvita
22 Apr 14#431
Apparently it only takes an hour for the unlock code.
sheriffjonny to Pspvita
22 Apr 14#433
i cancelled the contract before the phone had turned up, just like you said you had
wenttoabetterplace
22 Apr 14#432
If I were you, I would just return the phone and start again...unless you've already opened it? In fact, you should still be able to send it back...
Pspvita
22 Apr 14#434
But on the first post if you look at the bottom it say request for the unlock code as soon as you get your phone.
sheriffjonny to Pspvita
22 Apr 14#435
the phone turned up an hour ago, i requested the unlock code straight away. Yesterday i asked here if anybody had cancelled the contract before the phone had arrived, and you PSPVITA answered that you had
Pspvita
22 Apr 14#436
That is correct I am already on O2 pay monthly and I will request the unlock code through my other pay monthly account.i have updated the first page so this won't happen to anyone else.
wakkaday
22 Apr 14#437
are you guys not waiting for cashback before cancelling?
wenttoabetterplace to wakkaday
22 Apr 14#439
There are quite a few people that have received payouts even though they cancelled their contracts straight away (different phones/contracts - but same O2 Refresh system).
I personally didn't fancy taking the chance - so went down the friend referral route. Here is what the chat advisor told me today;
O2 : Aarush: Yes, the friend referral code has been tracked correctly.
O2 : Aarush: The incentive is payable after the 30 day happiness guarantee period, so if a customer cancels ahead of this time, we will not pay either party their reward.
Laurence: No problem. So on what date will the vouchers be 'confirmed' (or when exactly does the 'happiness guarantee period' finish?). Also, are the £40 each in vouchers sent via post or email?
O2 : Aarush: Laurence, I am sorry, I won't be able to comment on it as it is in process.
O2 : Aarush: Please don't worry, once it will be applied on the account you will be able to know all the details.
Laurence: Right, ok - but could you tell me specifically on what date my happiness period finishes?
Laurence: (I am receiving the phone today - so is it 30 days from todays date?)
O2 : Aarush: Yes, you are absolutely correct.
Laurence: Perfect, thank you for your help
So I am paying the £13 for the first month, then cancelling...and will receive £80 in vouchers. I prefer the guaranteed approach - though I can definitely see why some people are taking their chances on the £119 cashback route :smiley:
wenttoabetterplace
22 Apr 14#438
Just return the phone and start again. You are also more likely to get a successful payout on Quidco if you at least have a few pennies worth of 'credit' on your account. If you cancel the contract straight away, zero payments will have gone onto the contract - which makes it far more likely that you will not get a Quidco payout....
Pspvita
22 Apr 14#440
like I say I am sure this is a misprice £360 for a refurb and £240 for a new one ehh.
deal_grabber to Pspvita
22 Apr 14#450
not a misprice. I checked instore and it is same price. the guy even suggested to buy contract and cancel airtime later
preecey
22 Apr 14#441
Received mine half an hour ago and have requested the unlock code. I'm actually going to hold out for one month to ensure that I get my cashback. Then I'll pay off the phone and cancel the airtime contract.
Overall, it's a lovely phone so far, big step up from the Lumia 520 which I had before. However, it's not easy to use it in one hand, even though the screen size is identical to the screen size on my Moto G. I can use that phone in one hand no problem.
Camera bump is taking a bit of getting used to, I suppose I'll manage to ignore it after a few days of use.
Build quality is excellent.
One thing I don't like is the O2 splash screen on startup - I thought O2 didn't software-brand their phones any more but I'm obviously mistaken. I would really like to get rid of this after it's unlocked and my T-Mobile SIM is in it. I prefer the 'SIM-free' feel when I but new phones, which is why I tend to only buy phones from Carphone Warehouse. It's only because this was so cheap that I bought it from O2 direct.
wenttoabetterplace to preecey
22 Apr 141#445
Use Nokia Software Updater for Retail to flash an unbranded 'international' ROM.
nige182 to preecey
22 Apr 14#476
It can be debranded relatively easily. Just Google it.
I have noticed a few people today discussing this and unsure about debranding due to the O2 model being 64GB. I can confirm the 32GB generic Euro firmware can be flashed and you keep the full 64GB. I looked into it when I bought the refurbished deal a month ago and found this discussed, then tried it myself and had no issue performing the flash. Now I get a basic Nokia screen on boot instead and the full 64GB.
With the Nokia charger, yes. Most cheap chargers are utter crap with Lumia phones.
preecey
22 Apr 141#442
In addition, after charging this phone up for just fifteen minutes, I have found that Lumia devices in general charge really quickly. My old Lumia 520 charged up from 0% to full in around 1hr 15mins, and my Lumia 920 charged up fully in around 1hr 30.
My Nexus 7 takes around 5 hours to charge and my S3 and Moto G take around 3. Bravo Nokia!
Pspvita
22 Apr 141#443
I flashed my uk nokia 1520 to a uk Simfree vershion I will check it out and see if I can do the same for this 1020 I will link to the guide on how to debrand.
husainemr
22 Apr 14#444
For some reason i cannot connect to the store to download the 8.1 preview or anything else. But works fine on my 920......
wenttoabetterplace to husainemr
22 Apr 14#446
Have you actually connected to the internet? (I always found that on Windows Phone 8, it often took a few restarts for the phone to actually properly connect to my wifi network. It would then work without issue from there onwards).
Pspvita
22 Apr 14#447
You have to be carfull as O2 is the 64gb and we don't want to end up just having 32gb storage we will have to find a 64gb Simfree version firmware if there is one out there as the 64gb was exclusive to O2 only.
wenttoabetterplace
22 Apr 14#448
True - though I would be amazed if this O2 64GB version had a part of its firmware specifically devoted to addressing that extra 32GB of space.
I would also hazard a guess that it'll be nigh on impossible to find a 64GB international version of this software. There are only 2 64GB variants after all - and they are both locked to Telefonica/O2.
(I would be happy to be wrong on that second point though :smiley: )
Pspvita
22 Apr 14#449
I just looked too can't see a euro or generic 64gb Simfree firmware there must be another way to replace the boot logo I will do some digging.I missed my delivery for my 1020 today looks like a rede livery tomorrow.
wenttoabetterplace to Pspvita
22 Apr 14#451
If I were fussed about the logo, I would just flash a stock 32GB international rom. If it addresses the full 64GB, perfect...if not, just revert back to the O2 rom.
I simply can't imagine that a complex smartphone OS would need to have every firmware programmed to only address the amount of storage built into the system. I reckon it will just boot up, recognise the 64GB of space...and that'll be that.
I think you may be on a wild goose chase searching for an international rom for this phone. I can't see any reason why one would exist.
Keep us informed though, & cheers for the deal :smiley:.
Pspvita
22 Apr 14#452
I meant replace boot logo without flashing another firmware.
preecey
22 Apr 14#453
Received my unlocking code!
Requested late this morning, received 15:22 this afternoon.
The email sent to me was in broken Engrish though. Hope the code is correct!
crazymonkey to preecey
22 Apr 14#454
They use foreign data processing centres, most likely outside of the UK
gsusx
22 Apr 14#455
MUST RESIST TEMPTATION !!!!
Pspvita to gsusx
22 Apr 141#456
Resistance is futile.
wheelbo
22 Apr 14#457
Do they send the unlock code to your email address? or is it just remote unlocked?
wheelbo
22 Apr 14#458
Do they send the unlock code to your email address? or is it just remote unlocked?
Pspvita
22 Apr 14#459
Email.
wenttoabetterplace
22 Apr 14#460
I have just been speaking to O2 Live Chat once again. The advisor I spoke to said that the friend referral will ONLY pay out if the contract remains connected for 3 months...
As such, I will be returning my phone along with my sisters and re-assessing the deal.
What a faff !
Pspvita
22 Apr 14#461
I wouldn't believe what the sales people tell you some of them ain't got a clue trust me.
wenttoabetterplace to Pspvita
22 Apr 14#463
I've already discovered that (at length!). O2 Live Chat used to be good...it's now outsourced and rubbish!
However, I can't find any detailed terms and conditions anywhere on the refer a friend scheme. I don't want to keep my contract open for 3 months unnecessarily.
I think the highest paying Quidco/TCB is probably the best option, then cancelling after a couple of days and just crossing fingers!
Pspvita
22 Apr 14#462
Besides you won't get a 1020 64gb for £240 anywhere else.
wenttoabetterplace to Pspvita
22 Apr 14#465
True - it is good value. Having said that, I managed to pick up (and sell on) a 64GB 1020 for £250 about 3 months ago. That was second hand, but unused. So I don't think they'll hold their value...which is why I want to get it as cheap as possible!
Pspvita
22 Apr 14#464
Yep that's a better option.
Pspvita
22 Apr 14#466
Cheapest payasyougo deal I have seen is £349.99 yet that's a 32gb ones.
wenttoabetterplace to Pspvita
22 Apr 14#467
Hmm...what to do! Quidco and TCB have dropped their rates quite a lot since the weekend, so they aren't the excellent option that they had been! Aaah .... why can't these Live Chat people just tell me the truth rather than just fumble answers.
I think I'll go and have another word with live chat & see if I can get a definitive answer (or better still, a PDF document with the t&c's attached).
deal_grabber
22 Apr 14#468
does anyone know estimated payment time on topcashback?
deal_grabber
22 Apr 14#469
have a feeling a lot of us will get stitched up on this deal due to failing cash back
Pspvita
22 Apr 144#470
How are we getting stitched up we got the phone at a hot £240 contract free and cashback or referrals would be a bonus along with the free software offer and stuff what more are you expecting?oh and I forgot the free unlock
gsusx to Pspvita
22 Apr 14#479
yeah i gotta agree here. this is a fantastic deal even without the tcb offers.... if you bought this, unlocked this, and then stuck it on ebay you'd make money. its a no brainer really. (he says as he still tries not to justify buying one )
wenttoabetterplace
22 Apr 14#471
One problem with the O2 ROM...it doesn't allow us to select '2G network only' in the mobile network settings. Kind of annoying for those of us that would like the opportunity to extend battery life where possible.
Matt-C
22 Apr 14#472
In case anyone is interested, I spoke with someone on the O2 online chat who has said that the 7 working day 'cooling off period' starts from when O2 dispatch it, so for me it was dispatched on sunday giving me until 30th to cancel (according to the O2 chat guy)
robertoegg
22 Apr 14#473
I'd agree with that, it's 7 working days from dispatch for goods, 7 working days from point of order for services I think.
wenttoabetterplace
22 Apr 14#474
Does anyone have any good recommendations for cases/covers? EBay's always a bit of a minefield...
HarryB
22 Apr 14#477
Hi all
the 7 day cooling off period... how does it apply if you collect from store?
From collection?
Cheers!
TommyUK
22 Apr 14#478
If you have to phone up within 7 days, how are you going to get cashback still?
wenttoabetterplace
22 Apr 14#480
Do you remember which firmware you used? I assume you used the Nokia software updater for retail to flash it?
Many thanks
slas
22 Apr 14#481
How do i install windows 8.1?
wenttoabetterplace to slas
22 Apr 14#483
You need to join the developer preview programme. Start a new project on the Microsoft appstudio website, (it is free) then download the 'developer preview' app on your phone....once you have followed all prompts on that app, you can then start the process of downloading 8.1 via settings>phone update
HarryB
22 Apr 14#482
its an update
when its available it will offer it to you
Pspvita
22 Apr 14#484
Ok here is a great guide read very carefully and your be good to go I used the same guide on my nokia 1520
Damn, I really loathe those file sharing websites that put in 1 hour timeouts if the original download fails for any reason! I guess I'll have to search for Nokia Care Suite elsewhere!
Hmm. Cheers for the resource though...looks like it'll do the job.
Pspvita
22 Apr 14#487
I got a feeling the price for the handset is going back up soon so if you got a urge to get one nows a good time before you're too late.
wakkaday
22 Apr 14#488
Price won't go up as Nokia is releasing 3 new handsets soon
Pspvita
22 Apr 14#489
But none of them have a 41megapixel camera on I bet.
HarryB
22 Apr 14#490
But the spec of this is the same as the 920 - it's quite dated. Considering you can get the 925 for a lot less, we're only paying for the camera. Price is the norm from now I bet!
nige182 to HarryB
22 Apr 141#491
There are other differences apart from the camera, key differences are:
1. Camera - 920 and 925 are 8.7MP, 1020 is 41MP.
2. Flash - 920 and 925 are Dual LED, 1020 has LED and Xenon.
3. RAM - 920 and 925 have 1GB, 1020 has 2GB.
4. Screen Tech - 920 is IPS LCD, 925 and 1020 are AMOLED.
5. Wireless Charging - 920 is built in, 925 and 1020 require wireless charging covers.
6. Weight - 920 is 185g, 925 is 139g, 1020 is 158g.
The specs are very similar, and apart from the camera (and storage), most users will get a very similar experience with all three. However, the additional considerations also have an impact on price point, eg. phones with multiple storage capacity options tend to have a £30-£40 jump for going from 8GB to 16GB (Moto G), up to £80 jump from 16GB to 32GB or from 32GB to 64GB (iPhone).
Of course it really depends what value the individual places on these spec differences. I really like having 64GB of memory, but if I would have saved £80 to drop to 32GB but keep the camera, Xenon flash and RAM, I probably would have done that.
HarryB
23 Apr 14#492
Yes there are various differences but the main running gear, so to speak of the CPU/GPU and screen resolution are identical. 2GB ram is obviously there to help with the big file operations, and I welcome the reduced weight.
Just hoping that it can stay competitive for longer than a year with that dainty S4 chipset.
And agreed about 32gb if it was cheaper. I've had 8, 16, 32 and 64 and 32 is the sweet spot for me. Using enough to justify the space, but never running out.
Last, AMOLED is a beauty on windows phone - I had the Omnia 7 years back, looking forward to those deep blacks again
xenostar
23 Apr 14#493
1&2: Yes. Camera in favor of 1020.
3: WP8 doesn't make good use of it sadly - it's always been designed for low-spec phones. It runs just as well on 512MB dual cores. The RAM is just there for marketing really.
4: You can get 925 for a lot less, which is what he mentioned.
5: Wireless charging in favor of 920, not 925 nor 1020.
6: 925 is lighter.
So really, you are paying ~100 pounds for quite a camera that's better and 48GB more storage. However, in my testing, the cameras in 925/1020 actually performed quite similarly - the higher resolution did add detail but I'd say you're getting a lot more noise, a bit more detail. If you think that's a fair price to pay, good for you.
The bigger problem which left me returning the phone is simply that the Lumia 1020's camera calibration absolutely sucks. Compared to other reputable phone makers, the white balance is often off, the colors aren't great and the JPEG engine overall does a bad job of making the photos look good. Sure, you can set everything manually but that defeats the purpose of the phone camera - keeping it simple and easy. On top of that, it doesn't like flat on the table and it's pretty bulky, not to mention the disappointing battery life.
If I have to recommend the 925 or 1020, I'd definitely say the 925. It doesn't have most of the problems that 1020 has, and what problems it does share, it's easy to overlook by virtue of being much cheaper.
messiahcomplex8
23 Apr 14#494
Grrr... I would've waited to order if I'd known you'd class the easter weekend as part of the 7 day cooling period...! Dastardly. Tomorrow is the last day in which to cancel for me...
sikiliza69 to messiahcomplex8
23 Apr 141#496
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Archduke Franz
23 Apr 14#495
I'm pretty impressed so far, although there's a few little annoying things about it. Seems that you can only get high res photos by using the Nokia app, you could get 8MP with the build in camera app on the 920. It seems a bit sluggish compared with the 920 when scrolling Good points: blacks are definitely blacker and colours brighter, much like the 820. I always thought it was strange how the 820 seemed to have a better screen than the 920, the 920 looks very poor in comparison to both the 820 and 1020. Nice touch that it has a proper lens cover, I've read a lot about this phone and I wasn't aware that was the case, so a good surprise. Also nice to see a charger in the box, I was led to believe that O2 were no longer supplying these with their phones unless you pay extra.
messiahcomplex8
23 Apr 14#497
Well just submitted unlock form... and going to call them later, so hopefully things will be alright..!
Why do they all insist on leaving the wireless charging hole exposed?! It just lets in dust...and gives no benefit whatsoever. That's why I am not going for that Poetic case (I had been looking at it).
By the way, the yellow case you linked to is on Ebay for £6.99 buy it now/best offer
Pspvita
23 Apr 14#500
Its nice the yellow case i already bought it but it looks awesome.
wenttoabetterplace to Pspvita
23 Apr 14#504
I have gone with your recommendation. It's for my mum, so I hope it does look good (these things often look far worse in the flesh than on the photos!).
Can you use the case to prop the phone up when taking photos?
Pspvita
23 Apr 14#501
Does anyone know who have received the phone already does it have a factory fitted screen protector on?
wenttoabetterplace to Pspvita
23 Apr 14#502
No, it doesn't. Just vanilla gorilla .... (glass 3)
Pspvita
23 Apr 14#503
My current settings:
-my phone Signal is good most times (max. speed is set to 3G)-when its possible use wifi
-bluetooth only when I need it (no big deal with the action center), NFC off, location on
-DISABLED onedrive picture auto upload!
-brightness auto, glance to peek and double tap to wake up off
-disabled a few background tasks but not all (like whatsapp, fb, wheater flow, 6tag, wpcentral, mytube, battery, etc is on)
-also I don't know if it matters, but I replaced my sim-card (I read that in very rare cases it caused a battery drain -->google) just FYI
But to the main part:
First of all I had draining issues, battery indicator percentage issues etc ( I also sent it to nokia care, but they only replaced my battery, nothing else but this is not important, because it doesn't matter). The Main problem of (my) lumia 1020 was the battery calibration by the OS itself!! Don't trust the battery percentage indicator, it's wrong! Your battery is ok but the wrong percentage causes that the OS thinks, it's empty, even when it's NOT. You don't believe me? Connect it to Nokia Care Suite, set your device to TEST mode and make a "charging test", when you read your battery state, you will see a different percentage (than the one on your phones screen). So what can you do?
-Charge your Phone to 100% with flight mode. leave it on 100% for another hour before unplugging it.
-Now use your phone as usual and decharge it to 0%
-When the phone shut down by itself, it's actually not empty! When you try to turn it on again you will se the big blinking battery on the screen. Wait ~10-15 mins then it will turn on again (once my phone turned of with 0% and I got only the blinking battery, after 10 min I could turn it on, I had 13% left and could use it for another 6 hours! - This was what I meant with wrong calibration)
-Repeat this until your phone is dead (it doesn't vibrate anymore when trying to turn it on), now when you charge it, the windows button led will blink for a few minutes
-Charge the phone again to 100% without an interruption and leave it again an addtional hour
-Repeat all the steps mentioned here at least 5-6 times (charging-decharging until dead-charging- ...) therefore I said it wont work immediately. Patience please!!
Only by this way you can tell your OS/Firmware/Phone what 100% are and 0%. The high drain comes from that your phone is e.g. thinkig that at 40%it's empty and it turns off which is not true, but it shows you it went from 100 to 0.
But remember, also when I updatet it to 8.1 I had a few charges with a terrible life again but now after a week it got normal again. Sometimes the OS needs some time for hisself :wink:
I hope I could help you and share this please if it worked for you! I put a lot of effort in finding this solution :smiley:
Now with moderate/high use I get a round 5% per hour, so I can easily last a day. Using the phone not much I also managed a few times to get it last over 2 days and a few hours!! Which was unimaginable a month ago!!
Pspvita
23 Apr 14#505
I haven't had mine yet should be with me any day and my phone with me today.
Pspvita
23 Apr 14#506
Does anyone know what the highest topcashback is paying at the moment i want to update the first post quidco i know is at £80 at the moment on the highest tarrif.
farmeruk1
23 Apr 14#507
Once I have the phone do I continue to pay for the phone over 24 months at £10 pm or do I pay £240 when I cancell. Sorry I'm a newbie to this.
raj75 to farmeruk1
23 Apr 14#509
you have to pay £240 for the phone, when you cancel
Pspvita
23 Apr 14#508
well that depends on what you want to do? 13 per month is the cheapest if you want quico cashback best let it track and payout first so your have to pay 2 months line rental and then cancel your contract once the quidco has paid out. If on the other hand you want just the phone take out the contract and then cancel the line plan within 7 days of the phone being dispatched to you and pay the £240 upfront.
memyhead
23 Apr 14#510
First time my partner will be using a Windows phone (switching from a Galaxy Note 1 on Android)
What are the must have apps?
Also what are the best Twitter/Facebook clients to use?
Thanks in advance:)
wenttoabetterplace to memyhead
23 Apr 141#511
For travel;
Nokia (Here) Drive+ (make sure to download the offline maps for whatever countries you visit)
Nokia (Here) Maps
Microsoft Translator (remember to download the offline translation packs for whatever languages you need)
European Health Insurance Card app (tells you what to do to get free healthcare in Europe - all offline)
Skyscanner
TripAdvisor
Bing Travel
Warm Showers (for cycle tourers)
Social:
6Snap (Snapchat client - works better than the official iOS/Android apps)
Endomondo (excellent fitness tracker)
Whatsapp
Viber
Skype
Vine
Video:
Metrotube (Youtube app - gives offline playback of cached videos...works v.well)
STV Player (it's the Scottish ITV player...just stick in a Scottish postcode and it works - giving you all ITV content)
BBC iPlayer
Finance & what have you:
Paypal
Barclays Mobile Banking (EXCELLENT banking app...better than all the others)
Music
Beatphonic (quirky way of creating music - I like it)
Nokia MixRadio (free offline music playback...create custom playlists etc based on the music you like)
Weather:
Blue Skies or Microsoft Weather
System utilities:
Data Sense (keep track of data usage / auto throttle data when you get near to your limit etc)
Flashlight XT (simple flashlight app)
Microsoft Remote Desktop
Office Remote (if you have Office 2013)
Photography:
Nokia Creative Studio (excellent photo editor)
Nokia Panorama
Nokia Refocus
Microsoft Photosynth (360 degree photo stitcher)
Wordament is a fun little game - worth a look.
AcidJiles
23 Apr 14#512
If an O2 refresh phone has no phone cost does that mean if you cancel the tariff you would get the phone for free?
I understand why this shouldn't be the case but give these deals revolve around cancelling the tariff and paying off the phone part what happens when there is no phone cost?
Matt-C to AcidJiles
23 Apr 14#514
No, there's a breakdown of the costs which tells you how much the phone would cost
There is no phone free in O2 refresh.. The cheapest one is £96 (or £4/mth for 24 mths).
Pspvita
23 Apr 14#513
just got my phone yea.
messiahcomplex8
23 Apr 14#516
Well, that was actually relatively pain free...! Can't believe I never took advantage of previous O2 refresh deals (although from memory I don't think the T&Cs were so clear as they were this time..!) Hoping the 1020 is better with battery than the 920 (which i sold after a month, charging 3+ times a day was not good for a new phone!!!)
Thanks again OP!
wenttoabetterplace to messiahcomplex8
23 Apr 14#517
The actual innards on the 1020 are no different to the 920....
I used to get about 24 hours of use out of my 920 - the same with my 1020 (actually, a little more as I now understand how the background tasks etc impact battery life).
On standby & doing nothing, I get about a 1% battery drain per hour. I use my phone quite a bit though...
But yes, don't expect miracles --- the inner tech is quite old now....it is still an amazing bit of kit.
messiahcomplex8
23 Apr 14#518
Real life experiences (friends who have 1020s) seem to be complimentary of its battery life, and online reviews are pretty good... I think lasting from 8am-10pm with medium usage (texting, intermittent web browsing and a bit of music) isn't asking too much of a device which costs a fair amount? We shall see, I'll give it a couple of weeks trial.
Agreed that regardless of its performance for this price, a fairly new release phone is a hot deal.
Pspvita
23 Apr 14#519
look at the first post i have added some battery cycling tips which will get you some good battery life.
wenttoabetterplace to Pspvita
23 Apr 14#521
Cheers for that XDA link...I have now updated my 1020 with a stock rom - no more waiting for O2 to authorise Nokia's firmware updates :smiley: ! Oh, and no more O2 splash screen!
That Nokia software is pretty old and buggy though...it didn't work on Windows 8.1 - it did work on Windows 7 (just!)
preecey
23 Apr 141#520
Initially, I was unhappy with the battery life.
Charged the phone up fully after receiving it, and after playing with it non-stop for a mere 2 hours 30 minutes, it died.
This morning, however, I decided to leave it at home to test its standby life. I left for work at 8am and made sure the 1020's battery was fully charged. Arriving home this afternoon, 9 hours later, and the charge is surprisingly at 96%. Impressed with that!
However, I have recently disabled most background tasks, leaving only essentials like Bing Weather to run in the background. Shockingly though, I left my Gmail mailbox to sync at 15 minute intervals (which is the most frequent option), and the phone still managed to hold nearly a full charge after all that time.
Shall play around with it again this evening to see how the battery fares with actual use. Perhaps the first charge cycle was a blip?
Pspvita to preecey
23 Apr 14#523
look at the first post i have added a battery cycle guide follow it and report back you will see good improvements.
Pspvita
23 Apr 14#522
what firmware did you use to debrand.
wenttoabetterplace to Pspvita
23 Apr 14#524
RM-875 VAR EURO GB CV YELLOW
Everything works perfectly (4G/wifi/Bluetooth etc...as expected). & I have the full 58GB of storage showing. I am now just downloading the WP8.1 developer preview.
Once 8.1 is installed, I'll do a hard reset (apparently that flushes out a few of the 8>8.1 upgrade bugs...).
I'll be sticking with the £13 p/m contract for at least 3 months as the allowances are usable. As such, I'll definitely get the £80 I friend referrals.
So yes, I now have a debranded Lumia 1020, 64GB, WP8.1 - for £160! What a steal :smiley:. & no more storage management concerns.
Pspvita
23 Apr 14#525
Thanks for confirming the rebranding keeps the 64gb memory glad you liked the deal.
landwomble
23 Apr 14#526
Gets even better with the 8.1 update! Can't see the point in debranding really, all you lose is the splash screen. Zero carrier bloat on WP8...
wenttoabetterplace to landwomble
23 Apr 14#529
I didn't do it to debrand as such. I did it so that I don't have to rely on O2 releasing the firmware update. I have previously had to wait more than 2 months for EE to release a firmware update for the 820....which is annoying!
The developer preview programme certainly helps...but it still doesn't speed up delivery of the underlying firmware (which in the case of 8.1 is v.important as there are unresolved issues that can only be solved by a Nokia firmware).
rocky819
23 Apr 141#527
So far so good, phone unlocked and on Virgin. Love the handset. Gonna give 24hrs and then cancel airtime.
EDDS
23 Apr 14#528
Got my 1020 delivered earlier today, the camera is superb! (had a 920 previously).
Requested my unlock code via live chat at around 12, not come through yet.
Pspvita
23 Apr 14#530
guys make sure you don't de brand before unlocking the handset make sure you unlock first.
wenttoabetterplace to Pspvita
23 Apr 14#531
By the way, the debranded software I put on via the Nokia updater put me all the way back to the Amber firmware! Not an issue...just surprising. So be prepared to go through multiple updates to get the phone through to WP8.1 !
me78
23 Apr 14#532
How do I unlock? I rang and tried chat but no can do. They have said I need to make a paid call - have done - and wait 48 hours and ring them again. Is this correct? Just a bit worried as I want to cancel airtime plan asap.
You do not need to have made a paid call, or waited 48 hours (Live Chat really are demonstrating themselves to be very poor at dispensing advice!)
nige182 to me78
23 Apr 14#537
I had read this before, so I just sent a single text before calling for unlock on my previous one. Sent the text and then an hour later rang for the unlock code. Got no issues, didn't even get charged for the text when I cancelled the o2 contract.
Pspvita
23 Apr 14#535
Yea I was told the same I told him come on man relax who are you kidding ehh? And then magically he said he put my unlock request through what a result :smiley:
ejmi
23 Apr 14#536
Did anyone pay a deposit 350 pounds? How about deposit if I cancel a contract after getting a phone?
ejmi
23 Apr 14#538
Did anyone pay a deposit 350 pounds? How about deposit if I cancel a contract after getting a phone?
ejmi
23 Apr 14#539
Did anyone pay a deposit 350 pounds? How about deposit if I cancel a contract after getting a phone?
EDDS
23 Apr 14#540
My unlock code just came through, just gotta ring up tomorrow, cancel my plan and pay the £240 for the phone.
Already redeemed the £20 Microsoft credit which I buy loads of all the time for Xbox One anyway so counting that as cash and should have my £120 from Quidco in a few weeks so works out as only having spent £100 for the phone :smile:
Don't know if I will sell my Lumia 920 yet or not, saw one go for £130 last night on ebay.
me78
23 Apr 14#541
Thank you have filled it in its says they will email within 14 days. Has it been quicker for most?
Pspvita
23 Apr 14#542
Within one hour for some.
Pspvita
23 Apr 14#543
When did you request your unlock code?
xenostar
23 Apr 14#544
WARNING!
Today I went to check out the phones in an O2 store and all the Lumia phones with AMOLED showed signs of severe burn in; i.e. you could see ghosting of previous screens, especially on white.
Apparently not a problem with LCD screens, this CRT/Plasma-era problem resurfaces on AMOLED, and the Lumia screens are rather susceptible.
Google "Lumia 925 burn in" or "Lumia 1020 burn in" to see that quite a few people has this problem.
You probably won't get as bad a burn in as those high-use demo units in-store, but even a mild burn in of an icon or two can be extremely obvious/irritating.
Knowing my luck, this'll happen right after warranty lapses. Returning for me...
umar
23 Apr 14#545
requested code last night via live chat nothing yet also filled the online request form
i have not put any sim in the phone yet charged up going to play with it over wifi
Pspvita
23 Apr 14#546
you need to put the sim so the phone can register to the network un till then you wont get it unlocked.
preecey to Pspvita
23 Apr 14#548
I haven't even opened my O2 SIM pack (and don't intend to as their 3G coverage is s**t in Swansea), and I got my unlock code within a few hours.
The only SIM that has ever been in my O2 Lumia 1020 is my Three SIM.
ejmi
23 Apr 14#547
Did anyone pay a deposit 350 pounds? How about deposit if I cancel a contract after getting a phone?
preecey to ejmi
23 Apr 14#550
If they want you to pay a deposit, don't bother.
They are probably asking you for a deposit as you have (partially) failed their credit checks.
I have worked for O2 in the past. If a customer fails a credit check they ask for a substantial deposit, which is then used against future bills. I left Telefonica before O2 Refresh was launched so I wouldn't know if you'd get this deposit back if you decided to cancel early.
To put a long story short, I wouldn't risk it.
Pspvita
23 Apr 14#549
thanks for clearing that up then well it looks like its just o2 being a pain in the butt.
memyhead
23 Apr 14#551
Is a screen protector really needed for this phone?
Spent ages putting one on for my partner but still plenty of bubbles!
Also what is the warranty period for the phone & would the phone need to be returned to o2 or Nokia direct?
wenttoabetterplace to memyhead
23 Apr 14#554
Nope - I have had a 32GB edition for about 4 months now...it was second hand. I have never used a case or a screen protector. It has the slightest marks on the screen...but no discernible deeper scratches.
Having said that, I am still going to use a case for my new 64GB edition...partly because the phone is quite slippy and I have dropped my 32GB one in the past (no damage, but my luck can't hold out indefinitely!)
It's a Gorilla Glass 3 screen, so just about the strongest around.
Oh, and if you have any problems, go to your local Nokia Care Centre. They are superb, and never ask for proof of purchase either! They are specialists, and care for the phones you give them. I wouldn't trust O2 to be quite so caring!
Those instore demos are left on the home screen permanently ... so burn in is inevitable. But it just is not an issue the consumer will ever deal with. I am a heavy user of my 1020 - no burn in at all (the screen doesn't stay on an image long enough for it to burn in).
You are basically counting yourself out of any AMOLED screened phone..
Pspvita
23 Apr 14#552
should be 2 years with nokia phones.
ronaldmacdonald
23 Apr 14#553
I had a screen protector on for all of about 5 seconds - got a bubble and thought meh! - just stuck a back cover on. Good enough for me as only using it as a holiday snapper.
JaYy_dOg
23 Apr 14#555
Im still not sure about getting this?
Would it be best if i was to get the £23 a month and cancel it and pay £240 together and receive the highest £80 quidco cash back?
Pspvita
23 Apr 14#556
Yes
JaYy_dOg to Pspvita
23 Apr 14#557
I had a quick chat with them, i was told i will also have to pay the first months payment plus the £240 cost??? So it would be £263.. is that correct?
raj75
23 Apr 14#558
Based on EDDS posts, I think he/she requested the unlock code around 12:00 and got it around 8:00. so roughly 8 hrs.
Pspvita
23 Apr 14#559
I requested about 3pm
steevs28
23 Apr 14#560
I took out the option that required me to pay the £240 up front, have received my phone now and I'm ready to cancel the £13 a month, anybody got the number I need to call or can I cancel via another method?
Pspvita
23 Apr 14#561
202 or go online O2 and use chat.
Pspvita
23 Apr 14#562
No I didn't pay any line rental upfront only the £240
xenostar
23 Apr 14#563
If you looked at what I said, try googling and see how many people have encountered this issue. I'm glad you haven't (though I do wonder how long you've had your 1020), but clearly consumers are encountering this issue - out of warranty I might add. Also would like to add that all the other phones that I'm sure have been on for just the same amount of time, AMOLED or not, in the store has no burn in present.
That leads me to suspect that the AMOLED screens used by Lumia may have a higher propensity for burn-in.
EDDS
23 Apr 14#564
It took about 8 hours to come through in the end.
Xioleo
23 Apr 14#565
anyone cancelled through live chat?
jetskichimp to Xioleo
23 Apr 141#568
Tried you cannot you have to speak to them and they then told me that I had to return the phone as I had ended the contract within the cooling off period, soon put them right on that.
Useless to be honest.
steevs28
23 Apr 14#566
Is anybody having problems with O2 live chat? It says unavailable for me and to come back between 7am and 11pm. Is it because I am using an ipad?
Pspvita
23 Apr 14#567
Try again
Xioleo
23 Apr 14#569
Noticed live chat are a bit useless - better bite the bullet and ring them tomorrow when i pick the phone up!
jetskichimp
23 Apr 14#570
Picking mine up tomorrow as well :-)
JaYy_dOg
23 Apr 14#571
Oh okay thank you!!
So im going for the £23 a month for £80 quidco... but would quidco track even if the contract is ended early?
memyhead
23 Apr 14#572
What are the must buy apps with the free £20 credit then guys? Not fussed about games...
You're kind of insinuating that I have not had my 1020 as long as I claim?! Honestly...what a silly thing to say (what reason do I have to lie?!).
Try this...google 'Samsung S3 screen burn'. Then replace that search result with S2 or S4. Same results! Nokia do not manufacture their screens...they source them from the same suppliers as Samsung and the myriad of other AMOLED using firms. Yes, that tech has a higher propensity to burn screens...but as is the case with plasma TV's, it will only happen under extended periods of screen use with fixed logos on the screen.
So before you go concerning people unduly, why not just ask yourself how often the same image is ever on your phone display...
messiahcomplex8
23 Apr 14#576
Sweet, unlock code came through earlier!
sumomoggy
24 Apr 14#577
£23 a month would currently be £50 on Quidco for pay monthly - think the current £80 offer is for sim only.
memyhead
24 Apr 14#578
Not looking to update to windows 8.1 until official update is released but if buying apps now will they still be usable once phone updated to 8.1 (ie won't have to buy them again?)
iainmann to memyhead
24 Apr 14#580
Yes
xenostar
24 Apr 14#579
No? Your reply to mine didn't specify how long you've had the phone, so I actually was wondering how long you've had it for.
These burn in issues usually don't show up till a year in for non-intensive use.
Yes! If you read the second part of my comment, I pointed out that both the Lumia 925 and 1020 in the two O2 shops all had burn in issues, but the S3 and S4 didn't! I'm quite sure the S3 and S4 have been around longer the last I checked, so what does that tell you about burning-in likelihood? I wouldn't say this evidence is conclusive, but it's pretty damning - especially since it's not just 1 model of Lumia.
Samsung and Nokia are pretty much the only two manufacturers sticking to AMOLED for most of their phones - the rest are sticking to IPS LCDs for good reason. Nokia isn't using Samsung screens apparently (google it, they dropped Samsung as a supplier in 2013), so there you go - not the same supplier.
The phones I saw in-shop had demo videos running that were constantly rotating the content on screen, yet still had the burn in.
Seriously, did you think Nokia/MS were so ignorant as to not use one of the most basic techniques to avoid burn in - have a video with moving content?
Pspvita
24 Apr 14#581
Anyone still waiting for unlock codes since yesterday?
EDDS
24 Apr 14#582
Ok I'm all done, £20 Microsoft credit redeemed, phone unlocked, £120 Quidco tracked, phone paid for, airtime contract cancelled.
Best HUKD ever!
umar
24 Apr 14#583
Still waiting for unlock from Tuesday via live chat and yesterday filled online form
Lazgoat
24 Apr 14#584
Ok, I got mine yesterday. £50 Quidco has tracked. Requested Unlock and Airtime cancellation via O2 Chat. Unlock was quoted to take up to 7 days. Airtime cancellation - I've already been billed about £14, bill received before the phone was received! They claim I'll receive a final bill in 14 days but couldn't say how much it would be.
So for those that have cancelled the airtime, have you been charged as well? If so, going for the higher monthly contract to get more cash back might not work out as good as you had hoped.
Device wise, lovely phone, upgraded to WP8.1 last night nice and easy to do.
thermalboyz to Lazgoat
24 Apr 14#586
Can you share how you upgrade to W8.1? I can't find anywhere to upgrade. I've been billed yesterday same day received the phone, on the O2 account it said payment will be charged on Beginning of May, so my questions is if I cancel the airtime and payoff the phone will my account be left with credit and Quidco will still pay?
Your input are much appreciated.
wenttoabetterplace
24 Apr 14#585
The 1020 I saw with a burned in screen was on the home screen. It was not on a demo video. In fact, I don't remember any of the Windows Phones being on anything other than the start screen. Static screen, constant charging, constant screen on time = burnt screen!
Microsoft and Nokia can only do so much - it is up to the O2 in store teams to invoke the demo procedure. Clearly Samsung are one step ahead and auto start such things (or alternatively, the android start screen is so dull that O2 need to switch on the demo vids to entice people into looking at otherwise bland phones!)
Let's agree to disagree on this :wink:. Go and buy whatever alternative you like...I will happily use my 1020 for the next 2 years knowing this issue won't occur...and if it does, Nokia Care have got my back (they are SUPERB!)
Can't see how you have been billed as direct debit takes a few days to set up and there not allowed to take anything for first 5 or so days (think it's about 10,someone else will correct me). But if thy have billed and taken the money I would think when you phone up it would be offset against the phone cast.
Effectively you have to sign in to the Windows Phone App Studio with your Microsoft Account details. I did this on a laptop, not via the phone. Then on the phone go to the Store and install the Preview for Developers ap. Once installed launch the Ap and sign in with your Microsoft details and opt in for future releases.
Then, still on the phone, go to Settings > Phone Update (its towards the bottom of the list) and look for new updates. Mine did two or three smaller updates before it found 8.1. It took about 45-60 min all told and the phone restarts between the updates.
Good luck!
grumpymoo
24 Apr 14#590
Hi, please can someone who has completed this deal and has had quidco confirmed let me know exactly what to do. There are so many posts to this thread I can't make head or tale of it. I ordered the phone on Saturday last week and received it Tuesday. I went for the £38 (£10phone/ £28 line rental) plan for max quidco which is showing payment date of 3rd May. What now guys to make sure I don't jeopardise quidco??? Thanks
thermalboyz
24 Apr 14#591
Thanks Pspvita and Lazgoat for the 8.1 steps.
just check my account again on O2.
Bill date 23rd April 2014
Payment due on 7th May 2014
Wonder if i cancel within 7 days (on Saturday) my account will be in credit as full airtime cost - 7 days of usage, therefore if i understand correctly the Quidco will still tracked and payoff?
nnnn
24 Apr 14#592
How long does the unlock code take to arrive? They told me it could be up to 7 days, is that normal?
Pspvita
24 Apr 14#593
i am still waiting from yesterday about 15:00 but some people have reported to have had the unlock code within 1 hour to 1 or 2 days.
nnnn
24 Apr 14#594
Okay, guess I will wait, thanks. For the cashback quidco tells me it's "tracked" with an estimated payment of 75. Do I need to wait until it has been confirmed before I cancel the contract?
Pspvita
24 Apr 14#595
That's the best way yes for guaranteed payment.
farmeruk1
24 Apr 14#596
Can anyone confirm you need to have SIM card in to get the free games ? I tried to do the £20 free and need to have SIM card installed. Phone isn't unlocked yet so can't put my sim in as it's locked .
wenttoabetterplace to farmeruk1
24 Apr 14#597
I think you'll probably need to use the O2 sim card to register for the free £20...
& as for the games promo...the download links are available in the Nokia App Social app. I no longer have my O2 sim card in my phone, and as such no longer have the 'free games with Lumia' link. So I think it is sim card dependent...
me78
24 Apr 14#598
Still waiting for unlock its annoying really. Got the twenty pound game voucher just really want to get my own sim in the phone now.
Pspvita
24 Apr 14#599
Same here i thought i would of got it by now i suppose they are getting bombarded with request for unlock codes now after this deal lol.
nnnn
24 Apr 14#600
Do you get the unlock code via text too or only via email? I realized they might have an incorrect email of mine...
preecey
24 Apr 14#601
Haven't even opened my O2 SIM and still managed to activate my £20 apps voucher, even when the phone was locked and my Three SIM was inside.
Spent around £3 so far. I highly recommend UK Bus Checker (if you frequently use buses), and Star Walk. Star Walk has been out for iOS for years and it's a great astronomy app.
Speaking of Star Walk, it works great on this phone. The app is pretty much identical to its iOS equivalent. Panning through the skies using the gyroscope/compass on the 1020 is silky smooth. Quite shocked how good it is really. Any Android astronomy app I've used on either my S3 or Moto G have been quite jittery (with regard to panning) and often buggy (Google SkyMap etc). Perhaps the gyroscopes and compasses on iOS and Windows Phones are more optimised?
Pspvita
24 Apr 14#602
Any one know how to get rid of this error code on checking googlemail
your phone doesn't have enough memory to sync information at the moment.
last tried about an hour ago
Error code: 8007000E
Update i sorted it now.
Pspvita
24 Apr 14#603
Just to confirm i got my unlock code a few mins ago and all worked great via email.I am going to debrand now too.
nnnn to Pspvita
24 Apr 14#612
When did you request it?
memyhead
24 Apr 14#604
How do you zoom in/out when using the camera/video?
B45H3R to memyhead
24 Apr 14#605
Drag your finger up and down the screen if using the default Nokia Camera
B45H3R
24 Apr 141#606
I've been impressed with the phone so far. Speeds over 4G have been very good so far. Not had any issues with the battery life and it's especially good during stand by mode.
I've unlocked my phone (received the unlock code via email a few hours after filling in the online form).
My estimated payment date for Quidco is still showing as 02/05 but I don't think that's correct and expect it to change closer to the date. Will be a nice surprise if they actually pay out by then though
memyhead
24 Apr 14#607
How do you zoom in/out when using the camera/video?
wenttoabetterplace to memyhead
24 Apr 14#610
Your question was already answered above....
just slide your finger up and down the screen to zoom in/out
drtesseract
24 Apr 14#608
Can anyone confirm they managed to get the refer a friend link to work as well as the Quidco tracking?
Cheers
wenttoabetterplace to drtesseract
24 Apr 14#609
It isn't possible to get them both to work. The refer a friend only works when clicking through from the unique referral code in the email you will have received. This takes it outside of Quidco's tracking system...
drtesseract
24 Apr 14#611
Ok cheers, also i see you need to stay on contract for 3 months as well!
Does YELLOW stand for the colour? i got a black handset....thanks for your advice...
also does debranding and installing jeopardise the warranty?
thanks in advance
Pspvita
24 Apr 14#621
It probably does void warranty but all you do is de brand back to the o2 firmware the same way when you want to send for warranty. And yes yellow stands for the colour just choose the black.
Pspvita
24 Apr 14#622
Windows 8.1 is a very good improvement which will only get better .
baldude
24 Apr 14#623
An optimistic news on cashback.
one of my mates had taken out a refresh contract with O2 on 6th April through TCB. that was for a refurbished Nokia 925 and had received it on 9th.on 15th they decided to cancel the contract and sent off the phone the same day. They never activated the O2 SIM.
they just tell me that on 23rd they got paid by TCB....that was even before their first month bill was collected....
now i do hope you all get your cashbacks to make this deal more sweeter.
wenttoabetterplace to baldude
24 Apr 14#624
Kicking myself for not going for that £119 cashback deal! :smiley: Still a scorcher of a deal though.
davenhaze
24 Apr 14#625
My apologies if this has been asked already. New to this sort of thing. Ordered the phone, trying to sort out the unlock code. Do I have to wait until the phone is in my possession?? A mobile phone number needs inputting into the online form. One isn't given prior to delivery via email/account at all. Thanks for any help
Matt-C to davenhaze
24 Apr 141#626
yeah you need the IMEI number too, I think I read that someone rang up O2 and asked for the IMEI not sure on that though
pauljcarr
24 Apr 141#627
davenhaze, yes you'll need the phone as even if you have the number, you need the IMEI from the handset itself.
davenhaze
24 Apr 14#628
Many thanks. Getting ahead of myself. Just another quick Q!! I've taken the phone on contract. Intend to get the phone paid off ASAP. Is it a matter of ringing O2 via 202 on the handset and asking to do so??? Should this be done when I get the phone or at least wait until the unlock code appears??? Can I pay off the phone via a credit card or has it to be a debit card???
Matt-C to davenhaze
24 Apr 14#631
wait until you've unlocked the phone before cancelling the airtime plan, ringing them on 202 from an O2 phone is the best bet as it's free although you can do it on their premium number, some have done it on the online chat but it seems hit n miss with them. Not sure if you can use a credit card, i would imagine you can
umar
24 Apr 14#629
unlock code came through earlier all done just in the process of cancelling via live chat just didnt want to ring but they are taking their time looks like its done from abroad
winko89
24 Apr 14#630
Hey guys been following this closely, ordered mine on Friday last week, its been unlocked now and just phoned up to cancel the airtime. Only thing im concerned about is my cashback isnt going to pay out until june!? I wouldn't be too disappointed if i didn't get cashback but would be a bonus.Also when I log into MyO2 there is a disconnect bill of £18.57 which is the airtime (went for the £28 airtime+phone) whats that about? Only used it for 6 days!
I asked on live chat and I may as well of just asked a random stranger on the street instead
me78
24 Apr 14#632
Yey got unlock code via email so took about 24 hours. Paid phone off in full so now just need to cancel airtime.
ronaldmacdonald
24 Apr 141#633
Well got the unlock code. It took about 24hours. Phone now unlocked and just updating to 8.1.
Will phone tomorrow to pay off phone and cancel airtime then fingers crossed for quidco.
If I could reheat the op of this deal again I would.
davenhaze
24 Apr 14#634
How soon does cash back show up in quidco anyone got a clue??
Pspvita
24 Apr 14#635
From 6hours to a few days and remember when using quidco or any other sites disable and add blockers to run on quidco and always clear your cookies prior to quidco purchasing this will guarantee problem free purchasing .
ronaldmacdonald
25 Apr 14#636
Right phoning to cancel this morning. Is it best to phone and pay the £240 phone off and then ring back later and cancel the airtime?
Pspvita
25 Apr 14#637
Do it all at once
ronaldmacdonald
25 Apr 14#638
Well cancelled the phone and will cancel airtime tonight or tomorrow - try to hang it out for quidco lol
ronaldmacdonald
25 Apr 14#639
Anyone know how to activate speakerphone on a call?
EDDS to ronaldmacdonald
25 Apr 142#641
Press the button that says speaker.
memyhead
25 Apr 14#640
Initially on the phone, there was a superb music app just called Music (with a musical note symbol) which listed various recommended artists etc and provided a really good gig guide for my local area......there were then about 23 updates to apps and I think one of them was this music app which I think has now changed to musicmix radio (or something like that)
Is there anyway to get this app back as it was really good for gig listings? Or a decent alternative?
Also, is there a decent souncloud app?
And does the phone have an FM redio built in - if so, where is it hidden?
Cheers in advance :smiley:
Pspvita
25 Apr 14#642
I would like to hear from others that have upgraded to the 8.1 developers release how you are finding battery life etc. Also will there be more updates to the developers release and how do you activate cortana and i hear it can be removed too which doubles battery life?
Matt-C to Pspvita
25 Apr 141#644
A quick google suggests Cortana isn't available in the UK until late 2014
"Cortana will be released "in the next few months" as a beta for Windows 8.1, and she will be US-only to begin with. The full version is planned for a late-2014 launch in the US, UK and China, with other countries getting Cortana in 2015."
deal_grabber
25 Apr 14#643
now that this "deal"has been running for more than a week I am convinced that 240 is the fair price for this phone..especially now that s4 has dropped to 300. I mentioned earlier people will get stitched and thats those who are banking on quidco to jump on to this or looking to make money by selling on fleabay. just check the number of listing in gumtree selling this phone for less than 300
Pspvita to deal_grabber
25 Apr 141#646
Those are 32gb models on gumtree these are 64gb models and i cant see gumtree giving the cash back,and the free unlock,and the free credit £20,and the £34 games,and the refer friend £40x2, that's what makes this a hotukdeal.And they are all 32gb models on gumtree but one.
winko89
25 Apr 14#645
Anybody elses quidco estimated payment in June?
Matt-C to winko89
25 Apr 14#648
Mines 3rd May, are you a Premium member? as that could be why yours is showing as June
pauljcarr
25 Apr 141#647
Phone delivered yesterday morning, unlock code requested and came through last night at 10pm. Airtime plan cancelled via live chat just now and I have an unlocked 64Gb 1020 for £240! I am not counting on cash back via Quidco as it is connected to the revenue coming from the airtime plan that I won't be paying, but if it happens, great.
Thanks again OP, a truly excellent deal! :laughing:
winko89
25 Apr 14#649
No, I take it if you are a premium member you get the money quicker? I dont know if I upgrde now whether it will move the date closer hmmm
ETA: Just upgraded and the date didnt move.
Cant wait until the weekend so can have some time to play with the camera on this beast :smile:
Pspvita
25 Apr 14#650
Ok so i have de branded to the uk simfree firmware and upgraded to 8.1 done a hard reset after the upgrade and done a few battery recycling as described in my first post.And now my battery is just amazing that's also disabling the things i don't use and background task etc.
Quiksilver to Pspvita
25 Apr 14#661
I didn't think charging and discharging cycles were needed with lithium batteries?
messiahcomplex8
25 Apr 14#651
I'm also a premium member but mine shows 5th June. And I bought it when the deal pretty much first started
messiahcomplex8
25 Apr 14#652
in fact, my quidco has dropped from 50 to 45... has anyone else who opted for that noticed the same drop? (not that I'm expecting the quidco to be paid out anyway, but thats weird...)
winko89 to messiahcomplex8
25 Apr 14#654
Correct me if I am wrong but to be a premium member they take £5 from your cashback?
Pspvita to messiahcomplex8
25 Apr 14#655
yes mine too sometimes quidco tracks at a higher rate and then drops to the proper rate after a while this is normal.
Pspvita
25 Apr 141#653
Guys don't forget to update your nokia apps which these scans simply point your camera t them with wifi or data enabled.
QR codes, and the steps to update Nokia apps for Windows Phone 8 are provided below. The QR codes are provided in the links below as Attachments that you can click on quite simply:
1. Press the Search hardware button on your Nokia Lumia Windows Phone 8 Device and tap on Vision.
2. Hold the camera viewfinder up to the screen to focus on the QR codes provided below.
3. If successful, a small thumbnail of the QR code along with a description of a web link will appear on screen.
4. Tap the web link and it will take you to the Store to update the Nokia app.
Called 202 from new mobile on Wednesday evening and spoke with an agent who advised unlock code will take up to 14 days.
Is it worth completing the unlock request form too? This seems the quicker option...
Will they bill me for a second request if I do?
Pspvita
25 Apr 14#657
no they wont bill you for any request and yes fill the form too in the end i got 3 unlock emails lol.
messiahcomplex8
25 Apr 14#658
It (well it used to) gets charged as a separate transaction on the account IIRC
I've seen cashback track at a lower rate, but never higher... Not that I think it'll pay out so it doesn't make much difference in the grand scheme of things!
Pspvita
25 Apr 144#659
I have tried my best to provide after support for your phones by providing good guides in the first post. I hope that some of them will be of use for you guys and will help make your phone use better. I will try my best to keep this post updated and i just wanted to say thanks to all that voted hot thank you.
iainmann
25 Apr 14#660
Here are two websites with useful Windows Phone info and apps: WPCentral - US based
As soon as the airtime bill is payed I'm cancelling the DD
deal_grabber
25 Apr 14#664
Please check again - there are several listings of this phone
Also, you are suggesting that people will receive amazon vouchers/cashback etc on this deal after cancelling airtime?? Please post clearly its T&C and that there is no way vouchers will be sent unless you keep the contract for 3 months, There will be no cash back on this deal if you cancel airtime-PERIOD!
Your post should clearly state this instead of giving ideas on how to increase cashback via quidco tcb etc etc
Deal is £240 unlocked Lumia 1020 phone and then i'd be keen to see how hot it gets
Pspvita
25 Apr 14#665
I think I have explained it perfectly we'll in the first post how to get the cash back and it so obvious if you cancel the contract you don't get the cash back and or referrals I think that's abit of common sense.
wenttoabetterplace
25 Apr 142#666
Dude, give the OP a break! There are countless examples in this very thread about people that cancelled their phone contracts straight away, yet still received Quidco.
freshi
25 Apr 14#667
please someone refer me
wenttoabetterplace to freshi
25 Apr 14#668
You are better off using Quidco. There's a chance you'll have to wait 3 months for the refer a friend payout
sbellseb to freshi
25 Apr 14#673
pm sent
nitroustoast
25 Apr 14#669
can some one confirm where these phones are made, ie are they "made in Finland " like the old Nokia devices?
Pspvita to nitroustoast
25 Apr 14#672
Says made in china on the box thats where most things are made now adays nokia shut its plants down i think in finland.
Pspvita
25 Apr 14#670
Looks like quidco have increased the rates .
Rates
£150
INCREASED RATE EXPIRES IN 2 DAYS
for all pay monthly handset contracts with a tariff £37+ (excludes iPhone5s)
£120
INCREASED RATE EXPIRES IN 2 DAYS
for all pay monthly handset contracts with a tariff £32- £36.99 (excludes iPhone5s)
Pspvita
25 Apr 14#671
First post updated quidco rates increased if you take the £150 cashback offer you can possibly have the phone for £90 once the cash back pays out its your choice to keep the contract or cancel or possibly cancel within the 7 days once tracked and hope it pays out but thats up to you.
HarryB
25 Apr 14#674
Hi all
The £20 voucher
Is there anything stopping me giving this to someone else?
My brother uses a Lumia 820 and I'd rather give it to him
How do you get the free games?
I've been given the code, was just going to text it!
Cheers
wenttoabetterplace to HarryB
25 Apr 14#675
Yep, just tell him to open the 'wallet' app, and then redeem the code. It isn't account specific.
HarryB
25 Apr 14#676
brilliant thanks, do the games come with this code?
messiahcomplex8
25 Apr 14#677
bought a nillkin phone cover... about 8-10 quid on ebay, looks good in the photos, will update when I actually receive it in a weeks time...
messiahcomplex8
25 Apr 14#678
Maybe we should've gone for the higher tariffs rather than our measly £45 (maybe even less) quidco! :-P
HarryB
25 Apr 14#679
sorry ignore. got them
ronaldmacdonald
25 Apr 14#680
Couldnt see one - you mean a physical button? I updated to Windows 8.1 if this makes a difference. Sorry so use to IOS and having an obvious touchscreen speaker button
winko89
25 Apr 14#681
Isnt there a on-screen button with three dots on it which then gives you the option of speakerphone etc?
HarryB
25 Apr 14#682
I just made a call and its there on 8.1
6 buttons show during a call
top left is speaker
EDDS
25 Apr 14#683
I
You can't miss it.
When you are on a call it's right there above hold. If you are on the numerical pad you need to tap the button(no idea what its actually called) that switches to the normal view.
Can you flash the ROM from a mac?, xda site thread had no mac mentions :disappointed:
wenttoabetterplace
25 Apr 14#685
I'm pretty sure the Nokia software is Windows specific (partly because, from what I can tell, Nokia use Windows infrastructure in their care centres etc).
It's a relatively easy process....surely you can borrow a laptop to get it done? Alternatively just stick with what you've got. At worst, you'll have to wait an additional few weeks for the Nokia specific firmware to come through. (The WP8.1 update can be had straight away)
ronaldmacdonald
25 Apr 14#686
Hmm, ok ill take another look tonight. Old age maybe making me blind - kind of why I like the tomie time big buttons on ios. I did struggle to decipher some of the buttons but I guess its just getting use to it.
me78
25 Apr 14#687
Wow live chat people are annoying. Just cancelled my airtime he spent ages telling me he will put me on another deal then that i need to transfer to pay and go then give 30 days notice. Finally he said i can cancel immediately for no charge.
eljay21
25 Apr 14#688
Will you have to pay for the first month of line rental as you have to give 30 days notice?!
me78
25 Apr 14#689
No there is no notice needed they just don't know what they are talking about it seems.
eljay21 to me78
25 Apr 14#691
so did you pretty much cancel the line rental straight after placing the order or straight after had tracked? sorry im not great with this sort of stuff.
Pspvita
25 Apr 14#690
Since I went to 8.1 done a battery refresh waited till phone switched off charged took of charge this morning about 9am it's now 17:00 and still @ 100% battery made a few calls read a few txt had a little play with setting very happy.
me78
25 Apr 14#692
I waited till I had received the phone and got it unlocked then I rang and paid the phone off yesterday. Today I've cancelled the airtime so i have only paid £240 in total for the phone. Got half off that back already for selling my nexus. If im super lucky quidco will fund the other half but wont count on it. The camera is amazing so im very happy.
I was hoping to strip-out O2's cruft and debrand it. Although I might have a license for Parallels or Fusion now where is my XP CD...
ronaldmacdonald
25 Apr 14#694
Found the speakerphone option :-) - I have to say the in-call volume is appalling though even on 10/10.
memyhead
25 Apr 14#695
Regarding updating Nokia apps...
1. Press the Search hardware button on your Nokia Lumia Windows Phone 8 Device and tap on Vision.
Where is the search hardware button located?
preecey to memyhead
25 Apr 14#696
The bottom right-hand corner of the phone?
EDDS to memyhead
25 Apr 14#697
Its the magnifying glass next to the windows/start button.
mrchagle
25 Apr 14#698
I've just done this with the refresh deal for the Nokia 825 - Paid off the phone contract today and then cancelled the air time contract within the 7days cooling off period.
QuidCo tracked.
Wonder if I could now go for this one.... anyone else done this twice? (or more)
Pspvita
25 Apr 14#699
Ok took my phone off charge at 09:00am it's now 22:00 used lightly throughout the day I still have 97% battery left now if that isn't insane battery what is.
916nick
26 Apr 14#700
Ordered one this evening and the £150 Quidco has tracked and has estimated payment of May 10th which seems a bit too quick but great if it does. Its got me thinking I should keep the contract live until then which is pretty much 14 days from now. Sorry if I've missed this, but what happens if I cancel and pay the £240 for the phone at that time? Do I just get charged the line rental for up to that time but cancel with no notice as within 14 days? I guess the other option is just cancel as late into the 7 days as possible and hope it pays out. Any thoughts?
Pspvita
26 Apr 14#701
I think once you go over the 7 days cooling off period you give 30 days notice for cancelation a bit like a rolling monthly contract .
sumomoggy to Pspvita
26 Apr 14#734
After you go beyond 7 days, are you ok to cancel the contract at any time?
I thought that if you sign up to a 2 year contract you are locked in for 2 years? But it sounds like you have 30 days notice whatever the length of the contract?
916nick
26 Apr 14#702
Sounds like either cancel on 7 days and fingers crossed or pay the first month to maybe make sure...even at £240 a good deal though. Thanks for taking the time to post it
jetskichimp
26 Apr 14#703
They are incompetent in the extreme.
Cancelled the airtime, so they then cancelled my actual normal sim contract and tried to charge me for it.
Took two hours to sort that out yesterday and they admitted they had made a mistake.
Today I get a bill for the full contract price of the correctly terminated "new" sim that was cancelled within the 7 day cooling off period.
PAC code asked for, DD cancelled.
nnnn
26 Apr 14#704
If I want to make sure I actually get the quidco I presumably need to wait with cancelling until the payment is "confirmed" and not just "tracked", correct? How long does that take?
me78
26 Apr 14#705
Mine now says bill disconnected but still has a months charge on says they will take this on may 7th. Not awful if they do i guess.
What is the likelihood of quidco/TCB paying cashback with a deal like this?
wenttoabetterplace to elliotrussell1
26 Apr 141#709
O2 are 'faster paying' - so they tend to pay out within 3 weeks. So you have two approaches;
1. Take £37p/m contract - cancel straight away once phone is received. £240 cost, with a possible further £157 in cashback = ~£90 (if they accept your cashback claim)
2. Take £37p/m contract - keep it open to ensure Quidco/TCB pays out. O2 are faster paying, so should pay out within 4 weeks. So £240 + £37 for one month - £157 = £120
Neither route has guaranteed cashback...and the second option *may* not pay out that quickly - which *may* mean you have to keep the contract going longer to get the payout. If I were buying today, I would go for option 2. Gives you the best chance of cashback for the smallest financial hit.
ACIDFORUMS
26 Apr 14#708
Really confused how this works. I don't mind waiting until payment is tracked but what will I end up paying.
Not sure how refresh works/?
aqs123
26 Apr 14#710
Thinking about getting one, what is the best value for money now, I know I might have missed out on a higher rate from quidco earlier, but if someone could point me in the direction for the best option at the moment please.
wenttoabetterplace to aqs123
26 Apr 14#711
Just look at my previous comment.
(Topcashback, £157 payout on £37p/m and above. I would personally keep the contract open for a month - O2 should pay within that time...and it pretty much guarantees the cashback)
liamo
26 Apr 14#712
Can I check, if you want to cancel within the first 7 days which is the cooling off period, it's 7 working days isn't it.
I ordered last weekend on Saturday, so would that mean I have until next Wednesday to cancel, and there was only 4 working days this week, and then 3 next week up to Wednesday. Thanks.
liamo
26 Apr 14#713
Can you cancel on the 7th working day?
elliotrussell1
26 Apr 14#714
My only issue with option 2 is you could potentially pay £277+ if the cashback doesn't come through. Do you know how long before the cashback status becomes 'confirmed'?
ACIDFORUMS
26 Apr 14#715
Anyone explain?? Maybe just me but
£37 a month on a 24momth is alot to cancel.
Lazgoat
26 Apr 14#716
The confusion is that the Refresh Plan is made up of a Phone Plan and Airtime plan.
The £38/month Refresh plan is made up as follows: £10 Phone Plan and £28 Airtime Plan.
You can cancel the Airtime plan at any time and you have to pay the remainder of the Phone Plan, potentially 24months x £10 = £240.
I hope this clarifies it somewhat. Apologies if I'm wrong, but thats how I understand it.
usenetz
26 Apr 14#717
If the phone refuses to switch-on again after the battery symbol, as mine did, just plug into power until it restarts then pull power to fully drain battery. :wink:
@Pspvita thanks for the great post and all the tips and updates - much appreciated.
toucheroar
26 Apr 14#718
Absolutely awesome.
Just gone for this deal with the £157.50 cashback which should get me the phone for around £82.50 if I cancel on the same day. Just considering when to cancel at the moment.
Should be able to sell my Galaxy Note N7000 for over £100 so this is a real result :smile:
wenttoabetterplace
26 Apr 141#719
True - it's a chance you take. But you only have to look at the reviews on Quidco and TopCashBack to see that O2 are exceptionally quick and reliable. Hell, they are even paying out cashback to people that cancel their contract in the first 7 days!!
Paying the extra £38 essentially guarantees the £157 cashback. To me, that is worth the outlay. But if you fancy chancing it, just cancel the call plan in the first 7 days and cross your fingers :smiley:
nige182
26 Apr 14#720
Extra £28, since the £10 phone plan part you would be paying anyway whether paying off in full or not. If you pay off the £240 immediately on receipt then they will only take £28, if you wait until you cancel then you will pay £240 less £10 per month already paid.
wenttoabetterplace
26 Apr 14#721
Good point :smiley:.
djdope
26 Apr 14#722
Word of warning all, I got this phone last time the deal was on. I had a final bill notice of over £500 which i challenged and online chat said the money would not be taken out of my account. I just noticed over £500 has come out of my account so now have had to go on chat again to get it refunded..
I probably would not do a refresh deal again due to all the agro
Pspvita to djdope
26 Apr 14#724
The person you spoke to did not know what he was doing like a lot of them it's always best to call them to cancel you have 7days they can't take any money from you. Don't forget to cancel your direct debits strait after you cancel.
Pspvita
26 Apr 14#723
Glad to help.
nige182
26 Apr 14#725
I had the same issue and I called them originally to cancel and to contest the bill and still had it deducted. The problem is that I left the DD open as they issued me a revised final bill showing that the £500 odd was credited and that they owed me another £30 or so for the first month payment they had already taken and would refund it to my bank. Instead they took the £500 out. Luckily I can just invoke the direct debit guarantee to recover the money from O2 if they do not give it back quickly.
dealtime999
26 Apr 14#726
Not sure if it has been raised already, apologies for bringing it up if it has but has anybody experienced a faulty camera where it won't focus? Mine seems to be stuck at close/macro focus range... don't want to have to get it replaced as it's unlocked but I have cancelled the contract now.
wenttoabetterplace to dealtime999
26 Apr 14#727
It's not a fault. The size of that sensor means it can only focus at distances of 12cm+. This is definitely not a drawback....it helps give beautiful depth of field effects that just aren't possible to the same degree on other camera phones.
If you want to use macro, just slide up on the screen to zoom in. It is a lossless zoom, so you don't really lose any quality at all.
dealtime999
26 Apr 14#728
Thanks for the reply but I think I wasn't clear, my camera is stuck at close focus range it will not autofocus at all.
jetskichimp
26 Apr 14#729
Make sure the camera is set on internal camera app, press the ... on the right open the photo settings, make that auto(default) is selected on the scenes, save then try.
You may have accidentally saved it in close up mode, or in my case the daughter did it as she was taking pictures.
dealtime999
26 Apr 14#730
Thanks, I'm really hoping it is as simple as that, have gone into the default app (Nokia Camera) > ... > settings but can't see scenes there, the shortcut at the top the screen is set at auto (but only toggles between sports/night/auto) am I in the wrong app for close up mode to be found?
dealtime999
26 Apr 14#731
Scratch that, just found that mode, was using the wrong app but it was already set to auto. Still no focusing, even manual focus is doing nothing...
wenttoabetterplace to dealtime999
27 Apr 14#737
I am sure you have already done this...but I assume you have actually taken the protective cellophane off of the lens/flash assembly?
iqba1_a1i
26 Apr 14#732
Just got this deal, thanks op! Slightly worried about some of the Direct Debit issues that some people have had but thought I'd give it a go. Going to attempt to unlock and cancel within the cooling off period and hope that cash back tracks via Quidco but £240 seems a reasonable price. Just wondering if I need to wait for the first Direct Debit to go out before I cancel that directly with the bank or is there some way of stopping it altogether? Thanks in advance!
aqs123
26 Apr 14#733
Thank you I was just being lazy.
Pspvita
26 Apr 14#735
No with O2 refresh it's 7days cooling off period and 30days notice to cancel you pay the phone plan of remeber in this case it's the £240.
B45H3R
26 Apr 14#736
You've got to pay for the phone but you're not tied to the airtime for 2 years. It says so under their FAQs
Below are certain parts I've copied from O2's own website explaining how the refresh plan works:
Pspvita
27 Apr 14#738
Try a hard reset or reflash look at my post to debrand but redownload the O2 uk firmware if you don't want to debrand but it will hard factory wipe and reset.
dealtime999 to Pspvita
27 Apr 14#740
Tried a factory reset, is that the same?
dealtime999
27 Apr 141#739
Yes I have thanks, forgot about it initially then when I saw it there put the camera issue down to that, but when I took it off no difference..looking like a hardware issue for me.
wenttoabetterplace
27 Apr 14#741
What the other guy is suggesting is slightly different (he is essentially suggesting an entirely new ROM) - this is something I would recommend doing for what may be a hardware fault.
With regards to the non-focus issue - is it happening at all focus lengths...or just close up things?
If it is the latter, the camera on the 1020 will only focus at distances greater than 12cm or so....(it is not a hardware fault).
If it is failing to focus at all focus lengths, then it is more than likely a hardware issue (I can't remember hearing of one relating to the lens assembly on the 1020 - but there are always firsts!)
the porter
27 Apr 14#742
Can you refer yourself for the £40
wenttoabetterplace to the porter
27 Apr 14#743
You can get a family member/other half to refer you. But I would definitely go through the cashback route. O2 are FAST paying...and there are many examples on this thread of people being paid without even continuing the contract.
The friend referral thing may involve waiting 3 months with the contract running...it isn't worth it (I say that having signed up via friend referral myself...regret it now!)
Get the £38 a month deal, cancel in the first 7 days - leave your O2 account open though and await cashback roughly 3 weeks later. £157 cashback brings this to £93 or something - which is ridiculous for what is an amazing phone/camera
ACIDFORUMS
27 Apr 141#744
But there's there risk of no cash back if you cancel within 7 days. Perhaps wait until cashbavk is confirmed not just tracked
wenttoabetterplace to ACIDFORUMS
27 Apr 14#746
True - whatever the case, the reward/risk is far better on the cashback route than going for the friend referral option.
Pspvita
27 Apr 14#745
I was always happy paying £240 for this phone all day long anything else consider it a bonus.
the porter
27 Apr 14#747
I will stick with my z2 this is purely a cash making scheme this time :smiley:
Orcinus_orca
27 Apr 14#748
I have decided to cancel once I get the quidco/tcb confirmed.
Ok, so I may have to pay £10-20 in airtime, but the reward is £100 in quidco
dealtime999
27 Apr 14#749
Non focus at all focal lengths sadly, think I may be the unlucky on here - my local O2 store have agreed to swap it for a new one this afternoon, will get back and request an unlock asap before my contract switches over to payg! - hopefully they will be as quick as before with the unlock code, thanks again for the replies
HarryB
27 Apr 14#750
I spoke to a guru on live chat but he has screwed up slightly, had me make a payment online which went to the talk instead of phone plan and needed a call to 202
very good service from o2, though, knew exactly what I meant and will all be sorted in a day or so
very torn about this phone, the battery life doesnt seem as good as my HTC one.. as otherwise it's spot on.
Might need to rethink and go for a Z1 compact :disappointed:
m.ad
27 Apr 14#751
Called O2 from my SIM to cancel and he cut me off mid call! Spoke to online chat this morning and cancellation has indeed gone through...
imhappy
27 Apr 14#752
If I wait for the cashback to payout and then give my cancellation notice, will it not mean that it is 30 days notice period and potentially be paying for about 2 months?
eljay21
27 Apr 14#753
Has anyone actually got the cashback yet? Surely the £150 cashback is paid in instalments each month you're on the contract?!
m.ad to eljay21
27 Apr 14#754
Quidco / TopCashBack is paid in one lump sum. I believe that for most people, tracking information from Quidco/TCB indicates that cashback will not be paid until at least early May, so we'll have to wait and see whether these sites pay up - especially if the contract is cancelled before the cashback is paid.
I paid for my 1020 upfront, so Quidco has tracked on the £240 I paid. Cancelled my airtime yesterday so will be interesting to see if this goes through...
bigpappa
27 Apr 14#755
go via quidco or topcashback?
robxenotech
27 Apr 14#756
Just payed, lets hope TCB track!
bigpappa
28 Apr 14#757
Sorry, we may need to look into your order a bit more so it's with us at the moment. Don't worry, we'll contact you within 24 hours by email to let you know what's going on.
So does this mean my topcashback will not track?
If so then I will cancel before its sent out.
bigpappa
28 Apr 14#758
How long does it take to go from pending to confirmed in topcashback?
I have £157.50 pending.
ArthurDent1
28 Apr 14#759
Swipe left - there's the list of apps. No need for scrolling or poking arrows (I hadn't even noticed you could do it that way).
I used to be driven crazy by scrolling through the alphabetical list of apps (really annoying it you want Zite) until I discovered that tapping a letter replaces the list with the alaphabet so you can jump to Z!
Like all OSes it has its foibles - personally I hate Windows 8 on a PC but prefer it over iOS and Android on a phone.
aqs123
28 Apr 14#760
Just speaking to the guy on chat, he says I have to use the phone, e.g. make a phone call or send a text for it to be unlocked is this true, and he said that it takes 5 days also is this true?
Haven't even opened my sim card and it took about 24 hours to unlock using the form
Pspvita
28 Apr 141#761
no and no just go ahead and fill in the online form.
wenttoabetterplace to Pspvita
28 Apr 141#766
The yellow case you recommended is excellent by the way. It has a raised ridge around the camera module which means it stays protected. The build quality is top notch too...and the magnetic clasp is strong enough to hold the cover behind the phone when texting etc.
An unintended bonus - if you turn the phone upside down when taking a photo outside, the screen cover becomes a sun shade! The camera app auto rotates the content too...
So yes, all in all, a very nice case!
aqs123
28 Apr 14#763
thanks for your help Pspvita and Matt-C, just filled in the online form. So once I receive the unlock code, I can cancel my contract and hope I get TCB or wait for a month and have a better chance, but I can cancel once I get the unlock code. Also you should have put the free vouchers near the top of the deal, certainly turned out to be a pleasant surprise for me. Once again thanks for all your help.
robxenotech
28 Apr 14#764
TCB has tracked £150 +
aqs123 to robxenotech
28 Apr 14#765
did you cancel straight away? And when did you order your phone? (how long did it take to track)
imhappy
28 Apr 14#767
If I wait for the cashback to payout and then give my cancellation notice, will it not mean that it is 30 days notice period and potentially be paying for about 2 months?
robertoegg
28 Apr 142#768
Guys, can I make a suggestion - if you want to take advantage of this deal and the work the system to your advantage, take 15 minutes to read through all the comments and you will be armed with all the information and answers you need.
And if you don't have the time for that, just read the 1st post!
robxenotech
28 Apr 14#769
Cash back tracked about 12 hours after purchase, phone hasn't been sent yet. Will comment when it arrives :wink:
bigpappa
28 Apr 14#770
my cashback tracked pretty quick but my order is under review with the credit check department.
Does this mean I will not get the cashback as it becomes an offline transaction?
aqs123
28 Apr 14#771
will it help get cashback if you put your sim into the phone? As some people have stated that this triggered the cashback in the previous nokia lumia 1020, and also will this result in me being charged by o2 if I just insert the SIM?
delleddy9
28 Apr 14#772
Cash back tracked pretty quick for me as well, but my order is under review with the credit check department. Don't know why when checked with experian my score is damn good.
Order confirmation page did say that they would contact me in 24 hrs but nothing so far. I will wait for another day and will contact them. Probably they got to know that people are ordering and cancelling the contracts and trying to sort out the issue before they release these orders. I placed order on Friday.
bigpappa to delleddy9
29 Apr 14#773
I'm in the same boat as you. I called up. They said its not got to do with credit but fraud prevention. Yours maybe the same.
ajavaid92
29 Apr 14#774
I had this as well for two orders. Both of the orders were accepted 24 hours later. :smiley: For one of them, I just received the tracking number for the parcel (text message) and for the other, I called up and after putting me on hold for a few minutes (speaking to the right department), they authorised the order.
memyhead
29 Apr 14#775
Is there an alternative music player app on the phone or is it just the stock music radiomix one?
If so, any suggestions for alternative music players (had Poweramp on Android previously which was immense)
Also any good video playback apps to recommend?
Finally, if you were to occasionally use torrent sites to d/l music, is there a best browser to do this from & an app which extracts rar/zip files, so that they can be played in you phones music player
Thanks in advance
wenttoabetterplace to memyhead
29 Apr 14#776
Pocket File Manager (for extracting zip files/moving files & folders around the system). Moliplayer for videos - plays everything, both locally and across a network.
I'm not sure about torrent apps - but I have heard others talking about them. Just search the store.
*Edit - WPTorrent looks to be what you need.
robertoegg
29 Apr 14#777
Anyone got a recommendation for a digital radio? Is the stock one good? 'Cos TuneInn is rubbish on windows.... (ex-droid, see. Loving the windows though)
wenttoabetterplace
29 Apr 141#778
Cashback is now at £127 on Topcashback. Not quite as good as the £157 cashback offer at the weekend - but it still brings the 1020 down to a ridiculously low price!
ArthurDent1 to wenttoabetterplace
29 Apr 14#781
I'm seeing:
New Pay Monthly Contract £37+ Ends in 3 Days £151.50
Almost as good as the original £157?
Has anybody had any cashback confirmed or paid yet?
memyhead
29 Apr 14#779
Cheers for the info....so if i download an album RAR/zip file from say rapidgator and extract it using Pocket File Manager, can the extracted file me moved into my Nokia musicmix radio app? (as the Nokia musicmix radio app only seems to locate downloaded songs - how can it search for extracted files? or can't that particular app?)
wenttoabetterplace
29 Apr 14#780
You can extract from within pocket file manager. Once extracted, you can then move the files around the system - so just copy the music files into the music folder...
(I don't download torrents on my phone - so I can't be certain. But having looked at Pocket File Manager, I can't see any limitations stopping you from downloading/extracting/moving content).
Nokia MixRadio does search for all locally stored music. If you are copying stuff over from your PC, just make sure to copy the files into the 'music' folder so that MixRadio searches in the right place
*Edit - I am using Windows Phone 8.1 - Windows Phone 8 may limit you to a much greater extent.
wenttoabetterplace
29 Apr 141#782
Wow - it went up by £30 since I posted that message! It is now back to £157.50 !!
Time to go through the stupid O2 credit system and see if I can snag another 1020... (I already sold another one for £290 last night! - if I get the cashback, it'll only have cost me £173! A nice profit)
Speaking of O2's credit system...it really is awful! They messed up on a contract I ordered - which I then instructed them to cancel. Doing so put a black flag across our entire property (it apparently lasts for 14 days according to a Times newspaper report).
bigpappa
29 Apr 14#783
How long does it take to go from pending to confirmed if mine has just been sent out today?
It is 7 days after the day of delivery for cooling off period?
wenttoabetterplace to bigpappa
29 Apr 14#784
All of this has been discussed previously.
The cooling off period is from the point of order, not delivery.
You will already have read the notification box that pops up when you click through from Topcashback. But to remind you;
Any cashback earned will show in your TopCashback account within 7 days.
We will also email you to confirm once it's tracked.
memyhead
29 Apr 14#785
Cheers for that. Sticking with Windows 8 til official update as will probably mess up the unofficial update....
Where can I actually locate the music folder on the 1020 to see what's in there?
wenttoabetterplace
29 Apr 14#786
Just plug it in to your computer - you'll then see 'Windows Phone' on my computer...double click on that and all shall be revealed :smiley:
By the way, you literally cannot mess up the update! Sign up for a free developer account on Microsoft's app studio, then install 'Developer Preview' from the app store. Accept the conditions...then go to Settings>Update, and download the updates.
It takes about 1 hour total for everything to install (and about 20 minutes for WP8.1 to install once it is downloaded).
8.1 is SO much better than 8...
memyhead
29 Apr 14#787
Can you not see the music folder directly on your phone in W8? Does it need to be plugged into a laptop/PC to view it?
Is there an official release date for W8.1 in the UK yet?
wenttoabetterplace to memyhead
29 Apr 14#795
I'm not sure why you would need to see the folder? You just open up Nokia MixRadio, and then search your own music collection from that app...any music in the music folder is automatically added.
WP8.1 opens up a whole world of file managers. WP8 is more restrictive.
No official release date...it will only be released once Nokia have finalised their custom firmware.
You really have no reason not to just update to 8.1 today...
davenhaze
29 Apr 14#788
Requested unlock code yesterday afternoon around 2pm. No sign of the code appearing. I did this via the online chat service. Does arrive via email or txt. Worried that something's gone wrong. The online chat guy assured me that it's gone thru. But like i said nada has come thru yet. How long have some of u guys been waiting for your unlocking code?? Thanks
ArthurDent1
29 Apr 14#789
Mine's ordered (went for black - why is the OP only for yellow?). looking forward to upgrading from my Lumia 800 to a better camera and WP8; if I install W8.1 and invalidate my warranty, can I reset it if it develops a fault and still claim?
Pspvita
29 Apr 14#790
If you look further down you will see a link for the black handset deal.
the porter
29 Apr 14#791
Received phone today and just paid it off £240 booked unlock code now just wait for tcb voucher inside for £54 of stuff should get £350 plus for it cheers op
drtesseract
29 Apr 14#792
Mine tracked at £151.50
Is there anything to stop you doing this multiple times on the same debit card, address, and Topcashback account?
drtesseract
29 Apr 14#793
How do you get the details to fill in the form without putting the SIM in?
You need the EMEI and they send you a message to register on the web site, or details of last bill.
Cheers
the porter
29 Apr 14#794
Imei number is on the box you don't need to open it and no you can do it as many times as O2 will let you
postmaster
29 Apr 14#796
Write bit confused about the games vocuher. i have got the £20 apps voucher and wanted to gets the games vocuher. how do i do this ? and great deal ! had one prodlems from 02 cancelling !
wenttoabetterplace to postmaster
29 Apr 142#797
Please just look at the deal description. EVERYTHING you need to know is included up there!
(Same goes for everyone else asking the same things :smiley: )
aqs123
29 Apr 14#798
just rung up to cancel my contract and they are saying that I have to pay the 1st month bill, and then they will credit me back the 27 days that I overpaid on my final bill is this correct? The previous comments and OP insinuated that all I would have to pay is the £240 phone plan. Should I be being charged for 3 days, even though I have not even opened the sim from the packet?
Matt-C to aqs123
29 Apr 14#800
I think I was told 1st month payments will be taken (or it's already been taken) and credited back, not sure about being charged the 3 days some people on here have had similar charges
the porter
29 Apr 14#799
Ring again speak to somebody else
mrchagle
29 Apr 14#801
How many times have you done this? Sounds like you've done this a lot with o2?
wenttoabetterplace
29 Apr 14#802
I ordered one phone for my mum, and one for myself. I also did a refresh deal about 7 or so months ago. So yes, I know the nuances of O2's systems...and the ineptness of some of their Live Chat employees :smiley:
In all honesty though, there isn't really a catch to O2 Refresh. It is just the best way to get cheap/unlocked phones. & I would have happily ordered 4 or 5 of these phones IF O2's credit system hadn't blocked me. I have an Experian credit rating of '999 - Excellent'...so there is no plausible reason why O2 are blocking our entire household from ordering O2 phones.
robxenotech
29 Apr 14#803
Woohoo phone sent should arrive tomorrow, will insert sim, set up and pay off the phone bill ;D
ArthurDent1 to robxenotech
29 Apr 14#810
I was expecting mine tomorrow (a black one), but just received a text telling me they're OOS. More stock due May 1st.
aqs123
29 Apr 141#804
just rung up again, spoke to an advisor they said I will have a final bill. But if i haven't made any calls or texts it should be a balance of £0 as it is still in the 7 day cooling off period, so hopefully that's sorted. Now just have to hope for the cashback. Thanks porter and mattc for your help.
alifff
29 Apr 14#805
Does the first charge take a lot of time? Also, a strange thing happened after I upgraded to 8.1; phone was charging then randomly got a black screen and nothing turned it on. had to hold power+vol down to restart. is that normal?
icavak
29 Apr 14#806
Anyone had their Topcashback amount confirmed? If so, let us know when you ordered, when it tracked and when it confirmed.
Pspvita
29 Apr 14#807
Come on guys and girls this deal needs more hot votes been struggling along if it helped you vote hot.
the porter to Pspvita
29 Apr 141#808
Stop begging mate it's just a phone deal a good one though :wink:
bigpappa
29 Apr 14#809
how quick have topcashback paid?
memyhead
29 Apr 14#811
Just updating to W8.1 Do I need to do a hard reset straight after installation & if so what is a hard reset & how do I do it?
Cheers all
wenttoabetterplace to memyhead
29 Apr 14#812
Start>About>more information>reset phone.
Yes, do a full reset and then WP8.1 will work near perfectly (some v.v.minor glitches - but those will certainly be resolved via Nokia's custom firmware)
1iam5mith
29 Apr 14#813
Can you let someone refer you as a friend and claim Quidco/TCB?
wenttoabetterplace to 1iam5mith
29 Apr 14#814
No
memyhead
30 Apr 14#815
Any recommendations for data toggle switch app?
pauldh
30 Apr 14#816
Is it best to keep the airtime contract until Topcashback pays or is just waiting for the tracking sufficient? Don't mind keeping the contract for a couple of months if it guarantees receiving the cashback but obviously don't want to if I don't have to.
icavak to pauldh
30 Apr 14#818
What's your payable time for TCB? Mine says 13 weeks but @the porter says his states the same but should be paid in 2/3 weeks. I'm still undecided whether to cancel or wait for a month.
memyhead
30 Apr 14#817
OK, done that, do i need to re-sign into the developers website before re installing the developers app or can I just re install the developers app and sign into that & tick the enroll box?
When the official update does come out will we all still auto get that (even though we are running the developers version) & would it be advisable to do a factory reset once that's installed too?
pauldh
30 Apr 14#819
I haven't actually ordered yet and only bought the Lumia 920 a month ago on the Tesco deal! But if I can get this phone for £240 + even just 2 months airtime at £56 less the £157 cashback I have the Lumia 1020 for £139 and CEX will give me £117 for the Lumia 920. I don't want to upgrade the phone at a cost of £240, I only want to do this if Topcashback guarantees to pay within 2/3 months
ArthurDent1
30 Apr 14#820
I ordered the phone yesterday and I'm still waiting for TCB to track.
Their website says:
Avg Tracking Speed 0 days 0 hrs
Avg Payment Speed 2 wks 3 days
Auto Tracking Reliability 95%
If its supposed to track instantly (as this suggests) I'm wondering if I should cancel and re-order before the cashback offer ends.
wenttoabetterplace
30 Apr 14#821
You do not need to sign in again for the app studio. Your Microsoft account is now a developer one. So just reinstall the developer preview app, and you are good to go. You will get exactly the same Nokia firmware updates as everyone else (and at the same time)...and there will be no need whatsoever to reset the device.
robxenotech
30 Apr 14#822
Phone arrived 8am in the morning, and it's gorgeous. Just got to cancel the plan and pay off the phone now :smiley:
icavak to robxenotech
30 Apr 14#823
I'd get an unlock code before cancelling the airtime
pauldh
30 Apr 14#824
Are people generally going for the yellow one or black?
ACIDFORUMS to pauldh
30 Apr 14#825
BLACK BLACK
preecey to pauldh
30 Apr 14#829
I had the yellow one
the porter
30 Apr 14#826
o2 offer you the chance to unlatch when you cancel anyway
Pspvita
30 Apr 14#827
Does anyone know on windows mobile 8.1 how to get the higher resolution pics from the phone all i can see is the 1.5 meg photos these must be the 5 mega pixels ones and i am using the standard built in camera app.
preecey to Pspvita
30 Apr 14#828
You can only view full resolution photos using the Nokia Camera app.
bigpappa
30 Apr 14#830
Got my phone today. Put the sim in and let it register then I filled in the online unlock form and asked for it via the online Guru help.
I ordered the phone on Monday morning but it was delayed by one day for fraud check. So are o2 open on Sunday for me to cancel or do I have to do that on Friday?
memyhead
30 Apr 14#831
Any recommended apps for start screen backgrounds (looking for flourescent if poss)
Also, is the main camera app not called PRO anymore?
Cheers
preecey to memyhead
30 Apr 14#838
There are two camera apps; 'Camera' and 'Nokia Camera'.
'Camera' is the generic Windows Phone camera. It takes 5MP shots only.
'Nokia Camera' used to be called 'Nokia Pro Camera', but has simply been renamed. This is the app you should use to make the most out of the camera.
1iam5mith
30 Apr 14#832
I placed my order, and at the end of the checkout, after all card details given, after I went through and agreed all the contract T&Cs, on the very last step, it said I already have an open order with O2 and should maybe try again later. So I tried again and then was declined.
How many O2 contracts are you allowed?
pauldh
30 Apr 14#833
Sorry for probably covering old ground but for all those cancelling the airtime straight away, are you expecting the Topcashback to pay as it has tracked or are you not doing through Topcashback anyway?
pauldh
30 Apr 14#834
Update for eveyone - I haven't seen it mentioned in this thread, Quidco now doing £150 cashback on £37+ monthly tariffs - ends in 2 days
Pspvita
30 Apr 14#835
Yea just found out would you say thats the best photo taking app the nokia one.
ArthurDent1
30 Apr 14#836
Quidco have now increased cashback to £150. Depending which bit of their website you believe the offer expires in either 11 hours or 2 days.
pauldh
30 Apr 14#837
Question: who is likely to pay cashback quickest, Quidco or Topcashback?!
iqba1_a1i to pauldh
30 Apr 14#849
I went via Quidco on 26th of April, it tracked within about an hour and shows estimated payment on May 11th. I haven't cancelled the contract as yet as I'm going to wait until the first D/D goes out which is scheduled for the 12th as I'm hoping that'll guarantee the cash back or at least make it more likely if I have to make a claim.
preecey
30 Apr 14#839
Yeah, I've only been using the Nokia Camera app. I quite like it, it's very intuitive and the range of manual modes are great. Compared to the Camera app on my Moto G, the 1020 feels almost like a DSLR, with all the manual modes.
Pspvita
30 Apr 14#840
How about the saving format do you use the jpg or dng files.
preecey
30 Apr 141#841
JPG
bigpappa
30 Apr 14#842
Went via Topcashback - I am a plus member. Order tracked within an hour but it-s just stayed on pending. When does it move to confirmed?
If mine does not move to confirmed by Friday will cancel the phone and airtime and return both.
wenttoabetterplace to bigpappa
30 Apr 14#843
I sold my 1020 for £275 with very little effort via Gumtree. So I wouldn't throw the baby out with the bath water....trust that the cashback will track - and even if it doesn't, you can still sell it easily (and for a lot more if you go via Ebay).
O2 is highly rated on TCB/Quidco...
Pspvita
30 Apr 14#844
My quidco is suppose to payout this Friday will let you guys know
bigpappa to Pspvita
30 Apr 14#845
When did you order and when did you cancel?
Thanks pspvita.
Pspvita
30 Apr 141#846
i ordered when i posted this deal and i am a premium member of quidco that's why i think.
pauldh to Pspvita
30 Apr 14#847
Right, I think that has prompted me to order and go through Quidco!
bigpappa to Pspvita
30 Apr 14#848
That's cool. I think I might re-order via quidco and cancel this order. This order was delayed for one day due to fraud checks and so perhaps it looks like an offline order?
ACIDFORUMS to Pspvita
30 Apr 14#851
so over 2 weeks until payout then? Have I got that right?
Now if you didnt cancel the contract until you get paid via quidco, I assume you then would have paid for a months rental?
Pspvita
30 Apr 14#850
Oh I cancelled the next working day.
Pspvita
30 Apr 14#852
Yep
ACIDFORUMS
30 Apr 14#853
FYI TOPCASHBACK SAY IN REGARDS TO O2
"Average payment 2 weeks & 3 days"
pauldh
30 Apr 14#854
Just ordered. My aim is to wait until Quidco pays and cancel the airtime and maybe have had to pay £28 for one month and £240 for the phone. £150 Quidco and £116 at CEX for my Lumia 920 and this 1020 should only cost me £2!!!!
iqba1_a1i
30 Apr 14#855
I was under the impression that you could claim back a portion of the first payment as it's take in advance for the month ahead so if you cancelled before the next line rental month started you'd be able to argue the fact that you've paid for allowances that would never be used...or do you have to give 30 days notice beyond the 7 day cooling off period?
Pspvita
30 Apr 14#856
don't forget the free vouchers and the free unlock it all adds up in fact theoretical o2 are paying you to have the handset now that's flaming hot.
pauldh to Pspvita
30 Apr 14#857
I'm just nipping my ar$e cheeks that quidco pay nice and quick. I'm still waiting for £4.82 from last September from Game (although that isn't quidco's fault).
bigpappa
30 Apr 14#858
Topcashback don't give an estimated payment date.
So I am cancelling with topcashback and re-ordering via quidco.
wenttoabetterplace to bigpappa
30 Apr 141#860
Be VERY careful when cancelling orders.
I did that same thing. Our house is now blacklisted by O2 until the 14 days have passed from the original cancellation...
If you cancel, you may not be able to place a second order.
(I have a '999 - Excellent' rating on Experian...yet I am now being instantly declined!)
bigpappa
30 Apr 14#859
Can they provide the unlock code over the phone? Filled in the form and submitted online request today.
bigpappa
30 Apr 14#861
But if I order another one and then cancel the second one. That should work?
Where does it say in their t&c it is 7 working days and not 7 days?
Matt-C to bigpappa
30 Apr 14#868
I'm not sure it does, but distance selling regs is working days, O2 also confirmed via online chat that it was working days plus I was able to cancel after 10 days (about 5 or 6 working days due to easter bank hol and the weekends)
bigpappa
30 Apr 14#867
So it could cost
£38 pcm x 3 = £114
£210 remaining on phone
£324 - £150 quidco = £174
if it pays earlier
say 2 months - £146
after 1 months - £118
if you cancel within 7 days and still get paid it could be £90 plus £7 line rental for 7 days - £97
so it could range from £97 to £174
Pspvita
30 Apr 14#869
I broke it I was curios how strong the adhesive was I let you decide what happened next.But a great case I just like to break things quality testing.
the porter
30 Apr 141#870
Just got my unlock code through part 1 cancel done part 2 unlock done just part 3 tcb and plan executed :wink:
bigpappa to the porter
30 Apr 14#871
So you cancelled before you got the code through?
How long did it take? Some were saying it took a few hours?
the porter
30 Apr 14#872
Code took 24 hours thereabouts yes I canceled first
pauldh
30 Apr 14#873
Quidco has tracked on mine at £150 within about 3 hours. Good start
Estimated payment date 15th May so looking good so far for just 1 month of airtime
Matt-C to pauldh
30 Apr 14#878
Remember if you don't cancel within the 7 working day (from purchase day) cooling off period you have to give 30 days notice to cancel, so that's about a month and a half of airtime costs if you wait until the 15th May and also remember the current quidco date is an estimate, it could slip.
Until people start getting quidco payments we wont know how accurate these initial payment dates are, which should be quite soon, mines 3rd may currently
ArthurDent1
30 Apr 14#874
My TCB hasn't tracked after 24 hours and I can't order another while it is still in progress so I've cancelled.
O2's website won't let me place another order so it looks like I've missed out - but the £150 cashback was too big to risk missing.
delleddy9
30 Apr 14#875
Right i have now recvd my phone and requested my unlock code using form provided by OP. I was told it can take 7 w days for me to receive. Is this right, because i have seen people on this form saying they received there within 24 hrs of requesting. Did anyone requested it in the last couple of days.....
preecey
30 Apr 14#876
The form says it takes up to 28 days for the code to come through, but I received mine within a few hours.
Reading through other people's posts on here, and it would appear that the maximum time it has taken an unlocking code to come through is two days.
You should receive the code in an email with badly worded English. Quite strange really as I thought O2 has only UK-based contact centres, however these codes are apparently processed by an external, overseas company (IIRC).
Remember, you only have two attempts to enter the code. Any attempts after that would mean that you will need to request a new code. If you attempt to enter codes wrongly ten times, the phone will become permanently locked to O2, and O2 based networks like GiffGaff.
Exercise caution when entering your code as, for some strange reason, the numbers are blanked out with asterisks as you are entering it, so you can't visibly see what numbers you've just entered. I don't know why Nokia do this, it's not as if you can use that code on another phone...
iqba1_a1i
30 Apr 14#877
Took about 24 hours for mine to come through, maybe they're dealing with a backlog due to high demand. They did state up to 28 days though.
wakkaday
30 Apr 14#879
thos ewho have this phone? how is it
i am on android
preecey to wakkaday
30 Apr 141#881
It is absolutely fantastic.
I am a hardcore Android user, but Windows Phone is seriously becoming a very competitive operating system, especially with the 8.1 update.
The camera is better than any camera I've used on any iOS or Android device.
umar
30 Apr 14#880
where did you get these from i am thinking about wireless cover about £20 as i have a wireless charger
wakkaday
30 Apr 14#882
its just things like
feedly rss
pocket
and google keep for notes
and google for contacts
can i bring these over to windoes
preecey to wakkaday
30 Apr 14#883
Feedly - I haven't used before so I wouldn't know
Pocket - same as above
Google Keep - OneNote is much better
Google contacts are easily synced across to Windows Phone. You simply add a Google account when setting up the phone. All your Google contacts and calendar events will appear.
I prefer OneNote to Google Keep as I prefer the interface.
wakkaday
30 Apr 14#884
ok thanks... is this phone easy to hold? not heavy? i dont want a 5 inch massive phone...as i have a tablet anyway
i wernt to an 02 store but i couldnt view it properly as it was 'caged' up...
preecey to wakkaday
30 Apr 14#885
It's 158g, and has curved edges. I don't consider it to be a heavy phone, nor do I consider it to be a light phone. I think its weight is perfectly balanced.
It has a 4.5" screen.
I can comfortably use it with one hand.
However, my old phone; the Samsung Galaxy S3, required two hands for comfortable operation.
robxenotech to wakkaday
30 Apr 14#887
It isnt heavy in any way and feels very well built, but the camera bulge can make it a little awkward to hold sometimes. Then again... it is worth it :smile:
Pspvita
30 Apr 14#886
robxenotech
30 Apr 14#888
Cancelled my contract and sent for an unlock code. It took a total of 6 minutes - very easy to do!
vtec
30 Apr 14#889
i have got this but i did not pay the phone price upfront. So when i cancel is that when i pay the full phone price?
And if i keep the phone for a month before cancelling is that possible or am i tied in? Thats to make sure i get cash back before i cancel but don't want to get tied in.
Thank you
iqba1_a1i to vtec
30 Apr 14#892
You pay the price on cancellation minus any payments you've made already toward the phone by direct debit, you're not tied in even if you keep it for a month and (as far as I know) there is no 30 day notice period, cancellation is immediate. May be worth noting to cancel direct debits with the bank on cancellation too as a few people have had problems with o2 trying to request further payments which have been a hassle to get refunded.
wakkaday
30 Apr 14#890
ok i am going to order now.
so it should work out at around 82 pound with cashback
so is everyone waiting for cashback before cancelling... or waiting for it to be paid?
bigpappa
30 Apr 14#891
Whats best way to cancel? Online or over the phone?
Nayana
30 Apr 14#893
compared a couple of shots with my 920, difference is not much, 1020 shots seems much brighter.
wakkaday
30 Apr 14#894
I have a feeling 02 won't pay out on this if you cancel and will delay payments for around 3 month of the contract
All the phones on the websites are listed accurately aside from Nokia which has a cheap refresh plan
pauldh to wakkaday
1 May 14#895
I am not going to open the phone box until Quidco pays - worse case scenario is it takes 3 months to get cashback paid (which in my experience, Quidco will pay themselves before that point if you contact their support). You'd get £240 back from selling the unopened phone and still have £60+ cash left over from the cashback after offsetting the airtime. So a very worse case scenario isn't all that bad.
pauldh
1 May 14#896
Or, if you are just in it for a 1020, you have the cheapest place around to buy one at £240 and forget about the cashback.
pauldh
1 May 14#897
Just had a live chat with Quidco and based on my order yesterday and tracked cashback they don't anticipate any delay in the expected payment date of 15th May.
Matt-C
1 May 14#898
you'll find out in the next few days, my payment is due the 3rd may
pauldh to Matt-C
1 May 14#899
Good luck mate - when did yours track may I ask? Makes sure you update on here for the likes of me :smiley:
Matt-C
1 May 14#900
I will of course post an update on here, it tracked on 18th april a few hours after I placed the order with O2
aqs123
1 May 14#901
TCB says estimated payable 13 weeks, anybody had previous experience with TCB an o2 if so how long did it take to pay out?
icavak to aqs123
1 May 14#938
My TCB also states 13 weeks yet tracking stats for o2 state that Avg Payment Speed is
2 wks 3 days. Probably will wait a month before cancelling the contract.
kingkhan9
1 May 14#902
Is the number of days starts from the day you placed the order or order accepted or phone dispatched or phone received. Need to consider that as well
pauldh
1 May 14#903
Yes, would be good to know as although I ordered yesterday the black is currently out of stock (although expected back in today).
kingkhan9
1 May 14#904
Same here. Please let us know when does this cooling off period starts. Cannot see any where on the website
pauldh
1 May 14#905
I've never been so happy to have a phone despatch delayed :smiley:
O2 online chat just told me it is 7 working days from the date of dispatch. The black is out of stock until maybe today - hoping they don't post it out now until after the bank holiday (6th May) as 7 working days takes it to 15th May..........the expected Quidco payment date! So it COULD work out very nicely
kingkhan9
1 May 14#906
Are you sure that is the 7 working days from the date of dispatch? If that is the case it is really good. I would recommend you to save that chat :smiley:
pauldh
1 May 14#907
Damn I forgot!! I did save yesterday's that confirmed being able to cancel the airtime at any point. To be fair I don't mind paying for one month as long as the £150 quidco pays.
pauldh
1 May 14#908
Just done another live chat with someone else and they said exactly the same thing - 7 working days from the date of dispatch. I have emailed it this time!
Lazgoat
1 May 14#909
Heat is at 1337. Brilliant coincidence!
pauldh to Lazgoat
1 May 14#910
?
kingkhan9 to Lazgoat
1 May 14#911
It is only 12.37 now
kevinp93
1 May 14#912
I ordered a Black 1020 this morning and it's on it's way apparently (just got an email) ?!? :o
bigpappa
1 May 14#913
you order via quidco?
I ordered Monday was despatched Tuesday because of the one day credit check delay.
Mine is still stuck on pending. I am going to reorder via quidco as it does say on Topcashback the order has to be completed wholly online so as mine was referred I think it breaks the condition.
pauldh
1 May 14#914
Yes same here - just this minute got the email. Oh well, one month airtime before Quidco pays I guess.
pauldh
1 May 14#915
Yes
vtec
1 May 14#916
i wanted to unlock my phone. Contacted o2 and they are saying i need to make a call from the sim card.
Is there any other way of getting the code with out opening the phone.
thanks
wenttoabetterplace to vtec
1 May 14#918
READ THE DEAL INFORMATION :smiley:. Everything you need is up there...
Pspvita to vtec
1 May 14#920
Yes fill out the unlock form
icavak to vtec
1 May 14#937
Put the sim in any other phone and send a text/call. Also you can use this link instead. I did and got my code in less than 36 hours.
wenttoabetterplace
1 May 14#917
Be careful...you may find yourself having to deal with the morons over at O2 credit referrals!
I can see you have placed multiple applications and all have been declined accept the first one.
When you place an order As well as our credit scoring system, we use business policies to assess all new applications. On this occasion you didn’t meet our criteria so we’re unable to accept your application.
As our business policies are commercially sensitive then I am unable to discuss the specific reason why we rejected your application
I’ve also looked at your account which you state you are returning this account is still showing live and until returned cannot update on our system as cancelled.
With regards to your family members being declined they would need to contact our team from their own email as we are unable to discuss their application decisions with yourself due to the date protection act.
I cancelled my original order before my phone was despatched (which is what you are planning) - and this is the loop that I am now in! I have the top rating on Experian (999) - but it makes no difference...the O2 credit referral people are useless!
pauldh
1 May 14#919
Does your O2 account allow you to track the order? I have the standard 'it's on it's way' email with the tracking reference but when I log in with my username and password there isn't an option to check orders. It says that I have no products linked to the account - you reckon it will just take a bit of time to update. Alternatively, any idea who the delivery peeps are to try the tracking reference on their site?
kevinp93
1 May 14#921
Yup I only got the standard email too. My account doesn't show anything. I've tried to Google (and Bing) how to track orders, but I just can't find the "Track Orders" link in "My O2" :/
This is the first order that I'm getting delivered home (previous were delivered to store), so no - I don't know who will deliver the 1020. I hope it's DPD though... I quite like the tracking option which allows you to see the driver on a map :smiley:
pauldh
1 May 14#922
I know, I have used PDP before and the tracking is great. I may not be in when the guy turns up but I'm not opening the box until Quidco pays anyway as I'm not desperate for it.
pauldh
1 May 14#923
Just got a text from O2 - UKMail.com will be delivering tomorrow between 08:00 and 12:00. Never heard of them.
kevinp93
1 May 14#924
Just got a text saying that my order is being delivered tomorrow between 10:30 and 14:40... It is being delivered by UK mail :smiley:
bigpappa
1 May 141#925
Its been over 24 hours still not received my unlock code - can I call in for it or just resubmit the form?
916nick
1 May 14#926
Ordered phone last Friday evening, it immediately tracked at £150 on Quidco, and phone arrived on Monday with tracking email sent when despatched. I had online chat to a 'Guru' that evening and asked for the unlock code and he did say I had to make a call on the phone before I could get it but that he would get the unlock code. Nothing had arrived next day so did the online request form but as nothing last night, had another online chat and it arrived by email 8.32 this morning.
Despite Quidco saying the estimated payment is May 10th, I'm still going to play safe and keep the contract running until its either confirmed and/or paid...as the estimate is soon, hopefully a maximum of a couple of months at £28 but still gets me another £90+ off the £240. Pretty sure Quidco terms state if the contract cancels before payment they wont pay out. A bargain at £240 either way so anything extra is a bonus.
(Previous phone was a Lumia 800 which is/was fantastic and feels a fair bit more solid than the 1020 but still really good quality and like the bigger screen and extra apps available)
bigpappa
1 May 14#927
Got the unlock code through just now - taken just over 24 hours.
So ordered Monday 4am -
Despatched on Tuesday.
Delivered Wednesday 8am.
UNlock requested 12.30pm Wednesday.
Unlocked 3pm Thursday.
So I have until next Tuesday to cancel if my Quidco does not go to confirmed as it's stuck on pending.
pauldh to bigpappa
1 May 14#928
As far as my 2 online chats go with O2 you should have until next Thursday, possibly even Friday - 7 WORKING days from the date of dispatch
bigpappa
1 May 14#929
That's better. But I really don't hold out for much hope as the order was sent for extra checks which means it was completed offline and that's reason enough for Topcashback not to pay out.
I am in two minds to just buy the phone outright and sell it on and not bother about cancelling and re-ordering. It may be one I missed out on.
drtesseract
1 May 143#930
Just ordered my second one with same Topcashback account and O2 account!
Topcashback tracked within a few minutes.
I now have £303 pending
Lets just hope they honour it - and I'm not waiting months!
icavak to drtesseract
1 May 14#936
Same here. Ordered both the 925 and 1020. What's your payable estimate? Mine is 13 weeks :disappointed:
ArthurDent1
1 May 14#931
Quidco's website suggests you can get £150 cashback on instore pruchases by uploading your receipt to the website - just about to try that now (as I can't re-order online)...
kingkhan9
1 May 14#932
7 working days starts from the day it is delivered to your home
pauldh
1 May 14#933
Are you sure - they said dispatch date and not delivery date
kingkhan9
1 May 14#934
I did ask them on chat and they said it is
O2: Your 7 working days starts once you receive your order at your delivery address.
But again there is no harm, it either 1 day here or there. You can also chat with them again
pauldh
1 May 14#935
I think you're with me - I don't mind paying a month of the airtime, I'm not even thinking about managing to cancel within the 7 days as it will be about 2 days before Quidco should pay and not worth the risk
pauldh
1 May 14#939
Depends how much the cashback was as to how much airtime is worth paying. Mine is £150 with quidco so in theory could wait 4 months+. I would only be prepared to pay 2 months of airtime before I pushed Quidco for a resolution as I'm not that bothered about the phone for it to cost me £240 (I have only had the 920 a month).
bigpappa
1 May 14#940
Topcashback currently pending - payable is 13 weeks!! that's over 3 months.
So if you cancel after its paid it will be just over 4 months.
4.25 x £28 = £119
So £240 + £119 - £157.50 = £201.50 -
pauldh to bigpappa
1 May 14#942
Hmmm, don't think I would be happy with that personally. Glad I went with Quidco yesterday with it showing 15th May as expected payment date. In past experience, if it drags on a little past this, a month let's say, Quidco will pay you themselves if you ask them to.
bigpappa
1 May 14#941
But is yours still at pending? Mine is stuck at pending. If it doesn't move to confirmed within 7 days I am cancelling. If your has moved to confirmed then its simply waiting to be paid.
ajavaid92
1 May 14#943
This is absolutely factually incorrect. They are telling you lies over at O2 live chat (which are abysmal, seriously!)
It's 7 working days from the date of DELIVERY, not despatch. I am 100% sure about this.
ajavaid92
1 May 14#944
Absolutely in the same boat. Everyone at my household is being declined (despite fantastic credit scores) after (me) putting through a number of successful Refresh orders. Don't know why other household members are being affected by my multiple orders?!
wakkaday
1 May 14#945
you dont want to affect your credit rating by reguarly submitting aplications
pauldh
1 May 14#946
Thank you for the advice - I'll certainly keep it in mind for if Quidco pays a few days earlier than anticipated.
icavak
1 May 14#947
Mine is still pending. Should have used Quidco...
icavak
1 May 14#948
When I checked Quidco on the 27th April, it said payment date of 15th June, so I went with TCB. Didn't know Quidco paid you if the retailer is taking their time.
pauldh
1 May 14#949
It did say 15th June for me as expected O2 payment but when you actually click through and buy, the Quidco payment shows a lot sooner.
Quidco don't always do that it is just my experience when I had a delay with TalkTalk cashback
kingkhan9
1 May 14#950
Does anyone know if we need to use the phone before requesting unlocking code. Because sometimes they say you need to put O2 sim before requesting. Is that true? Generally for unlocking we need only IMEI number, can someone confirm if we need to use it or if they have received unlock code without using
husainemr to kingkhan9
1 May 14#951
just get the imie number from the box and fill in the form posted in the OP. should arrive in a couple of hours to a day
wenttoabetterplace
1 May 14#952
Have you managed to make any headway on the whole issue? I have looked at my credit file on both Experian and Equifax (which is what O2 use to check for credit problems). Both of them indicate I have a perfect credit history - no failed payments, no issues of any sort...
O2 keep saying they 'apply their own business practices'. As far as I can tell, those business practices revolve around arbitrarily blocking entire families from applying for any form of credit on O2. It's madness from their business point of view...they are turning down applications for an entire family with perfect credit history.
Hmm - annoying!
husainemr
1 May 14#953
Was ordering the 925 on the £29pm to take advantage of the £120 cashback, until they asked me to put down £250...yeah nope.
kingkhan9
1 May 14#954
Thanks for your reply. Previously I remember O2 asked me to put the sim and use it for 24 hours before requesting that is the reason I asked. So I believe we dont need to do that
bigpappa
1 May 14#955
Mine was delayed due to extra fraud checks. I called the credit check department and he said the issue was not being dealt with them. I think it may have been due to me ordering at 4am on Monday morning!
The order was cleared the next day and posted.
I have bought 3 times from o2 before and not had a problem. Had contracts before from them.
Now if they flag up names and addresses then that is something you really can't fight o2. Sometimes you can't get all the deals. It sucks but sometimes that's how the cookie crumbles.
the porter
1 May 14#956
guys be patient it doesnt happen overnight everything will be fine just hang fire
Matt-C
1 May 14#957
It's been mentioned lots on here, you don't need to use the sim at all, mine is still in the packet and I got it unlocked with no issues, just use the online unlocking form and wait 24 hours for the code to be emailed... don't bother phoning O2 or using the online chat.
If you still haven't got a code after 24 hours just fill the form in again, I received 2 unlocking codes as I used the form twice
You've already cancelled your contract - do you expect to get cashback?
the porter
1 May 14#959
yes off course i have done everything in the t&c theres no minimum time etc so yes i will get the £157
icavak to the porter
1 May 14#961
Has your account closed or is there a balance left inside?
wenttoabetterplace
1 May 14#960
I have a sum total of 7 years of contracts with O2 in the 12 years that I have been having such things :smiley:. My Equifax rating is 480/500, and my Experian 999!
It annoys me that such companies can so arbitrarily make such decisions. Also, O2's credit check requests have negatively impacted my Equifax result ('previous searches' is the only area marked as 'good' rather than 'excellent'. O2 are the only company listed in that section!).
I wonder why companies are allowed to retain such data regarding their justification for such credit decisions. It just doesn't make any sense to me.
the porter
1 May 14#962
account closed i paid off phone side £240 cancelled number so contract paid of in full
bigpappa to the porter
1 May 14#964
You bought via Topcashback? When did it change over from pending to confirmed?
You cancelled within 7 days - did you get a bill generated?
My bill has not been generated as yet.
bigpappa
1 May 14#963
quite simple because they can and they don't need to implement a system to delete the info. It's far cheaper to store data than it is to implement a system that deletes it which is fraught with more issues.
the porter
1 May 14#965
i canceled the same day as soon as i receieved it
yes via tcb
im still at pending
no bill yet can take 14 days
wenttoabetterplace
1 May 14#966
It's cheaper in the short term. But they may well have just cost themselves a customer indefinitely. & judging by this thread, I am not the first to face such issues.
ArthurDent1
1 May 14#968
I bought a black 1020 in store today (I was unable to purchase online as I'd previously ordered, TCB didn't track & I cancelled).
£150 Quidco or TCB is available by uploading your receipt. Also you have 7 days to return the handset and 14 days to cancel the airtime contract this way (but the phone in my hand now).
Only downside seems to be if you're a TCB premium member you can't get the £7.50 extra.
I've gone with Quidco as I have premium membership and have found their service to be excellent in the past.
I don't plan to cancel the contract until Quidco are offering me a guaranteed payment - so it'll cost me a month or so rental.
Matt-C
1 May 14#969
Are you sure you've got that the right way round? I'd have thought it would be the same as online which is 7 days for airtime and 14 for phone - to be honest I'm surprised you get any cooling off period from instore purchases as legally they don't have to
drtesseract
1 May 14#970
Hmm yes saying 13 weeks also..
Lets just hope it gets adjusted down!
delleddy9
1 May 14#971
Where did you buy? Could you plz provide me with link. cant find on amazon.
husainemr
1 May 14#972
I think he linked them in the OP but it should be one of the following:
Checked my paperwork and it's definitely 7 days for the phone - that's a legal requirement online (7 days from delivery) but just their policy for instore purchases.
14 days is to cancel the credit agreement to buy the phone - again that's a legal requirement. However, after 7 days you can only cancel the agreement by paying it off and keeping the phone.
It's not clear what the minimum period for cancelling the contract is before 30 days notice is required - I'm likely to have to keep it for a few weeks until Quidco tracks and pays anyway.
Another advantage to buying in-store; it comes with a charger.
Many thanks Pspvita for the deal;
I had ordered & received the phone (It is a magnificant phone); However my Quidco cashback is tracked and estimated for 6-June; not sure if it makes sense to wait; BTW, I also got 2nd month tariff off as an offer while ordering online.
sriks
2 May 14#976
dang!! credit check declined :disappointed: (inspite of beng a current o2 customer)
anyone willing to sell their phones now :P
pauldh
2 May 14#977
Mine delivered to home at 8:58 this morning (other half will have signed for it). Counting down the Quidco days!
bigpappa
2 May 14#978
Update
Got the unlock code through just now - taken just over 24 hours.
So ordered Monday 4am -
Despatched on Tuesday.
Delivered Wednesday 8am.
Unlock requested 12.30pm Wednesday.
Unlocked 3pm Thursday.
Received first bill dated 2/5 for £30.80
First phone bill for £10 to be paid on 16/5
7 working days from despatch is Thursday, if its from delivery its Friday and if we don't include the bank holiday its Moday 12/5.
I will need to confirm this.
Can someone confirm that when I phone up to cancel do I pay the full amount £30.50 and then leave a credit on my account and also pay the £240 in the same call?
pauldh to bigpappa
4 May 14#1047
Exact process for me although 2 days behind you. Ordered Wednesday 30th April, arrived Friday 2nd May, applied for unlock code Saturday 3rd May (not received yet) and bill for £30.80 airtime and £10 phone arrived today
EDDS
2 May 14#979
Anyone seen the camera grip for a reasonable price? £40+ is not reasonable.
The O2 shops were surprisingly cheap a few months back when I purchased my camera grip. They had them for £29.99 - but I used an O2 priority moments offer for 20% off all cases to bring it down to around £24.
wenttoabetterplace
2 May 142#981
By the way, there are now a ridiculous number of 1020 64GB editions on Gumtree!! Some people are really trying to scalp their prospective buyers...asking up to £380 for them!!! Greedy buggers!
pauldh to wenttoabetterplace
2 May 141#982
I have downloaded all necessary Nokia components and firmware ready to flash to unbranded firmware next week. Takes the CEX value from £200 for O2 to £249 unlocked :smirk:
That will do for me in case I decide I don't want the phone when cashback has paid
bigpappa
2 May 14#983
The yellow price is £226 and black £249.
Can you provide a link of what components and manual for the debranding?
wenttoabetterplace
2 May 143#984
Once again, it's all in PSPVita's opening thread :wink:
If you want rid of your O2 boot logo and you know what you are doing you can flash a uk sim free firmware guide below
Use the firmware RM-875 VAR EURO GB CV YELLOW or BLACK if you have black phone
pauldh
2 May 141#985
As wenttoabetterplace said. I read through the XDA post and downloaded all relevant components. All went sweet, apart from the hideous amount of pop-ups etc when trying to download! You will come to a problem though as the Nokia Suite suggested in the post asks for login username and password. I googled this and found someone had created a 'fix' that you download in it's place that gets round the need for username and password. I have trialled it right up to the point of needing to connect the Lumia and flashing so I am pretty happy to do it next week.
And glad I went for black with the extra £23 at CEX!
Pspvita
2 May 141#986
Glad it helped you.
pauldh
2 May 14#987
Cheers mate it did - must say, that was one of the most comprehensive deal postings I've seen :smiley:
B45H3R
2 May 14#988
My Quidco is still showing as "Estimated Payment 02 May 14"
The status hasn't changed to confirmed or paid though
bigpappa to B45H3R
2 May 14#989
what day did you order and when was the phone delivered?
twinkle to B45H3R
2 May 14#990
It will change tomorrow...to a date further in the future I mean...still waiting from February for my last Quidco payment from a Refresh deal from O2
Matt-C to B45H3R
2 May 142#991
Is it worth contacting quidco support?
pauldh
2 May 14#992
I'd have had the money from Quidco by now - ask and you shall receive :smirk:
I had delays with TalkTalk cashback and after contacting Quidco they settled it in the end and took it up with TalkTalk. Just noticed that a cashback estimated payment date on something I bought through Euroffice that was showing this morning as payment expected 15th May is now showing 16th May. I trust it suggests that Quidco have reasonably accurate information.
pauldh
2 May 14#993
Is yours still payable today mate?
Matt-C
2 May 14#994
Mines estimated for tomorrow still (3rd may)
B45H3R
2 May 141#995
Phone was ordered 17/18th April and delivered the week after. Think I received it on either the 23rd or 24th
I've had a chat with Quidco support. I was told that the estimate payment date is "based on historical data on when we would have expected this to be confirmed by. If this is not, this will move back. If this passes the 2 months, please do inform us and we will be able to assist further".
I was also told "I'm pleased to tell you that your cashback is progressing as normal at this stage, so please don't worry - we have everything in hand. Transactions with O2 Mobiles do usually take around 2 months to be confirmed in your account."
I think the estimated payment date on the Quidco website (before it gets amended after proceeding with the purchase) may be the correct date. The website did show the estimated payment date would be in June. After purchasing the phone the estimated payment date was updated to 02/05/14 but like I said previously you would have to be very optimistic to get paid by this date
B45H3R
2 May 14#996
What did you do? Just ask through Quidco support for them to pay you? Did they not say you'd have to wait?
pauldh
2 May 141#997
I said I felt Talktalk had misleaded me into buying on the premise of getting cashback and that Quidco ought to clamp down on them. Very nicely said they would pay me there and then and take it up with TalkTalk. Did you keep your contract going or have you cancelled it?
delleddy9
2 May 14#998
Thanks. Is it any good. One on my friend had this invisible shield applied on Iphone and he was not that impressed with it....
robxenotech
2 May 14#999
Believe it or not, I had a final bill of 559 quid!! I spoke to an O2 advisor straight away and he said it would be sorted asap, no problem. I spent none of the data or allowances on the device.
ACIDFORUMS to robxenotech
2 May 14#1001
how is that even possible
tarriff taken???
B45H3R
2 May 14#1000
I've kept it going. I've previously said I don't mind keeping it going for a few months in order to help with the cashback.
I know some people have said they've been paid cashback even though they cancelled their contract but I personally feel there's a better chance of being paid should someone continue with the contract.
pauldh
2 May 14#1002
I agree - I'd wait upto 4 months as long as I got it in the end as the phone could be sold to CEX to cover what was originally paid. So in theory, as long as cashback pays within 5 months you won't be out of pocket on £150 cashback (obviously less time if cashback was taken at a lower ramount).
delleddy9
2 May 14#1003
Thanks. But how good is this ? One of my friend applied Invisible Screen protector from them on I phone and was not that impressed. Is this any good on Nokia Lumia 1020 ?
Pspvita
2 May 14#1004
Yes look at the pics it's only good if the person fitting it is good I have been applying them for about 10 years.
robxenotech
2 May 14#1005
They must have added the tariff on top of the phone bill. They'd better sort it out!
It's a really, really nice case -- and also has a raised ridge around the camera module protecting it from getting scratched etc.
Nayana
2 May 14#1007
I've already sold mine unlocked. if you wait for 4 months the price of the phone will go down at least by £100.
pauldh
2 May 14#1008
True, I think I will keep hold until 15th May to see if there is going to be a delay on the quidco and if so I might just get shut at that point.
umar
2 May 141#1009
Hi just to let people know if you were billed even after cancelling contract make sure you cancel direct debit with your bank because O2 will request that bill something to do with their system.
anyone with wireless case does it provide any protection for the phone please
iainmann to umar
2 May 14#1013
Yes, the case provides fairly good protection. It covers the back and has for corner attachments that keep the screen off surfaces. It also just out a bit from the camera bump so keep that off surfaces as well.
robxenotech to umar
2 May 14#1014
Thanks for saying, I had a £559 bill come through, will cancel card asap
me78
2 May 14#1010
For those complaining about the camera are you using the right camera? The Nokia Smart cam is slow but i cant see any issue with speed using the normal camera its super speedy and focuses amazingly well.
husainemr
2 May 14#1011
Quidco has moved my estimated payment date from 02/05 to 16/05....
bigpappa
2 May 14#1012
quidco dropped to £120
Topcashack still £157.50 but it seems to be less reliable at paying out and paying later.
alifff
3 May 14#1015
Hi, can anyone please confirm if their phone makes a distorted noise while skipping to a duration in youtube or any video playback?
djfwat
3 May 14#1016
Unlocked within the hour via 02 chat, debranded using xda instructions look for 059T4N3 RM-875 VAR EURO GB CV YELLOW, great phone
pauldh
3 May 14#1017
Tick, tick, tick, tock..........still 3rd May??
djdope
3 May 14#1018
As stated earlier they took 560 out of Mt account after I cancelled. so make sure you look out for this.
Matt-C
3 May 14#1019
Yep still 3rd May, I'm expecting it to change to 17th May soon though...
aqs123
3 May 14#1020
Anyone else having major problems with battery life, I followed the charge cycle instructions, yet when I use it frequently it lasts about 8 hours and last night I fully charged it, then left it on charge for another hour, went to sleep at 12 woke up at 10 and it was already at 70% any help would be appreciated as it is a top phone, but the poor battery life is really starting to annoy me now.
ArthurDent1 to aqs123
3 May 14#1022
Turn off double tap to unlock, turn screen sensitivity down (it's defaulted to super sensitive) and switch off NFC (unless you actually use it). These seem to be the things that make the biggest difference. The battery on mine seems better than my old Lumia 800. I charged both yesterday and used them side-by-side; the 800 needed charging last night, 1020 is still going this morning.
pauldh
3 May 14#1021
I really am in 2 minds what to do. I already have a 920 so really tempted to flash stock firmware and get this 1020 straight in to CEX for £249. It then doesn't matter if Quidco doesn't pay for 5 months as I will not have lost anything and should even be £100+ in pocket.
Pspvita
3 May 142#1023
Lol i phoned o2 becase i had a bill generated for £1.27 even though i canceled contract next day and never used the sim.I was told i was actually in credit of £13.27 AND HE HAS REFUNDED that to my account what a bonus so guys i dont know why this happened could be a glitch in the system but if you get a outstanding bill chace it up goodluck.This just proves O2 ain't got a clue what they are doing and giving money away for free lol
robertoegg to Pspvita
3 May 14#1026
Have you gone for cashback? Wouldn' you have been better leaving the money in the account, therefore leaving the account "live" in case they check when doling out the cashback?
Pspvita
3 May 14#1024
For batterylife optimise your settings turn off things you dont use i get about 2 days use now.
niceness
3 May 14#1025
If you go for this deal and attempt to get the cashback by cancelling within 7 days, then are you allowed to use your free airtime, data, texts etc. within that 7 day period? Or, will you be charged extra for that if you cancel within 7 days.
Nayana
3 May 14#1027
I would sell locally or ebay, can easily get minimum £275
CrunchinJelly
3 May 1410#1028
Free camera grip from Nokia if you bought from 1st May onwards:
Where does it say about that offer being from the 1st May? (Great find by the way - I have the camera grip on my old 1020 - it is a seamless experience. I have also added a lens hood with a filter ring - so I can now use a polarising filter & cut out lens flare)
* Ignore - just spotted the drop down menu :smiley:
wenttoabetterplace to CrunchinJelly
3 May 14#1030
Thanks for posting about that camera grip. I've just ordered another £38 per month O2 refresh 1020. The £20 gift voucher + the £40 camera grip bring the value of this deal (before cashback) to around £180! If I get the full cashback amount, that means the phone will be costing me about £23 :smiley:
Ridiculous !
pauldh to CrunchinJelly
3 May 141#1033
Lol......I ordered on 30th April. I'd love this but don't fancy paying £40
husainemr
3 May 14#1031
you manage to order another one without putting a large deposit then?
pauldh
3 May 14#1032
Suppose gumtree would be worth a shot but ebay fees and paypal will cripple.
meshosa
3 May 14#1034
thanks for the grip link
pauldh
3 May 14#1035
Just tried to order the grip and it said the imei number is invalid or already used. Has anyone actually ordered one yet?
ArthurDent1 to pauldh
3 May 14#1040
Same problem, I've emailed them a copy of my receipt.
the porter
3 May 14#1036
Same here invalid
wenttoabetterplace
3 May 14#1037
I was actually refused multiple times over the past week (for no plausible reason - Experian rating of 999, and Equifax of 480/500). I duked it out with the people over at credit referrals ... that process seems to have resolved the issues.
I didn't have to put down a deposit or anything. It processed in about 20 seconds.
It's actually worked out in my favour as I can now apply for the free camera grip!
the porter
3 May 14#1038
Mm think I might order another these are a nice little earner
Nayana
3 May 14#1039
This IMEI number is invalid or has already been used
Does anyone know where this deal is advertised on Nokia website? I would rather fill in this form knowing for sure it is legit, before submitting my personal details (not saying it isn't legit - just want to be sure)
Both pages state " *Visit Nokia.ly/cameragrip for participating retailers " but that web page is just the claim form.
There is a store locator on Nokia's website, but it seems to bring up only Vodafone, 3, Carphone Warehouse and Phones 4 U
sumomoggy
4 May 14#1043
Thanks - I couldn't find that. Defo genuine then. But perhaps O2 are not a participating retailer if people are getting 'invalid IMEI' ??response?
niceness
4 May 14#1044
Hi there, I am interested in your experience in cancelling your airtime within 7 days and getting cash back. Did you use the airtime or even put the sim into your phone in the 7 day period? When you cancel, do you need to phone up from the phone that you just bought? Or, is it OK to phone up from another number?
niceness
4 May 14#1045
Anyone managed to get the camera grip deal to work? My number is coming up as invalid. Also, has anyone spotted any good deals on other accessories?
aqs123
4 May 14#1046
I have done all that and turned location services off, just turned glance off as well now. Hoping to find the problem, but my lumia 800 seems to hold it's charge more than the 1020 and I have had the 800 for a couple of years now as well. I'm just hoping over time it sorts itself out as I really like the phone.
wenttoabetterplace
4 May 14#1048
Did you order on or after the 1st May? The offer is not valid for purchases before that date...
niceness
4 May 14#1049
Are you guys planning to use your airtime or cancel it within 7 days? Have you inserted/used the sim? I am a bit wary of using the sim if I am going to cancel the airtime.
wenttoabetterplace
4 May 14#1050
Why are you planning on inserting the sim? You don't need to...(the unlock process works whether the sim is inserted or not...)
Pspvita
4 May 141#1051
Camera grip deal added to title and to first post.
sumomoggy to Pspvita
4 May 14#1057
Is it applicable to this deal/O2 ? Do you know anyone who has confirmed they can get one? All comments seem to be that IMEI invalid?
rocky819
4 May 14#1052
Has anyone who has updated to 8.1 managed to get cortana working???
I know it says USA only, but wondered if anyone has found a work around???
Tried the free camera grip as well, no joy.
pauldh to rocky819
4 May 14#1054
I have emailed them about it-don't ask, don't get.
wenttoabetterplace to rocky819
4 May 141#1055
You have to change every language option in settings to USA... (voice packs/location etc).
It definitely does work. Having said that, you may as well just wait for the official Cortana to arrive (China and the UK are next in line. Reading between the lines on WPCentral, I would guess that it will arrive with the official release of WP8.1 devices into the UK later this month)
No not planning on using it as I want to stick with my existing contract and number. Don't mind paying one airtime bill but won't fancy paying two months
robxenotech
4 May 14#1056
Gutted about that camera grip, 2 days out!
wenttoabetterplace
4 May 14#1059
That's probably because the only people eligible for the grip would have only received their phones on Thursday or Friday. Everyone else before that date are ineligible...(I dare say pretty much every one on this thread bought their phones long before the 1st May)
pauldh
4 May 141#1060
I have emailed them and hold out a bit of hope. Order placed 30th April but out of stock until 1st May and therefore my paperwork says 1st May. Worth a try anyway
pauldh
4 May 14#1061
What's the status of people's quidco now? Anybody had confirmed status or any changes to estimated payment date?
Matt-C to pauldh
4 May 14#1062
Estimate has changed from 03/05 to 18/05 for me
wenttoabetterplace
4 May 14#1063
Same here
Incidentally - if you look on the Quidco page for O2, it says that if we ordered an item today, payment would not happen until late June...
farmeruk1
4 May 14#1064
Cashback is only paid if the sales are 100% completed online. If you cancel your order before receiving cashback then your claim will be disregarded
I quidco also says the above.
I suppose it's how you interpret it.
wenttoabetterplace
4 May 14#1065
For those debating whether to go with the friend referral or Quidco/TCB option, I just had the following 'confirmation' from O2 Live Chat;
Larry: Ok, thank you. Do you know when we can expect to receive those vouchers?
O2 : Manral: You'll get it with in 30 days.
Larry: 30 days of today's date? Or 30 days from the date of the original order?
O2 : Manral: 30 days since your father refer you and you accept the deal and placed the order.
This guy did seem far more assured than the usual live chat people. As such, I am expecting to receive my vouchers in the next two weeks. I will update if this actually happens (if it does, then it is probably a better option to go for vs the higher risk cashback option)
mabj01
4 May 14#1066
I ordered today - got the second month airtime free and asked about the camera grip offer - I was told that it is a direct payment plan through Nokia only.
wenttoabetterplace to mabj01
4 May 14#1067
How did you get the second month free?
pauldh
4 May 14#1068
Now if you ask me that hardly makes them a fast payer
pauldh
4 May 14#1069
Damn. Hopefully mine will stay at 15th May and maybe a load will be done around the same time. Maybe I'm too optimistic!
memyhead
4 May 14#1070
Anyway you can get flash player or an alternative installed for watching video clips on sky sports website?
wenttoabetterplace to memyhead
4 May 14#1072
Sky have just released their updates Sky Sports app...Video works flawlessly
There was also an app dedicated to opening up flash videos on various websites. I'll link you to it if I manage to find it.
rocky819
4 May 14#1071
THAT is a good link. Cheers!!!!!!
mabj01
4 May 14#1073
I asked O2 about any special offers with this phone - she said firstly that it was free on £23 pm contract. Then mentioned O2 Open for a discount of up to £8.40 pm - my employer nor any one in my family was eligible for that. She then offered the second month credit of £28.
usenetz
4 May 14#1074
[Edit] Scrub that got it working now :stuck_out_tongue:
bigpappa
4 May 14#1075
so you didnt go via quidco as you made the sale over the phone.
mabj01
4 May 14#1076
Went through TCB and live chat and she confirmed I was still eligible for cash back.
wenttoabetterplace to mabj01
4 May 14#1077
So you clicked through from TopCashBack, and then spoke to the Live Chat agent whilst you were putting the order through? Or did you speak to her after the order had been processed?
niloferka
5 May 14#1078
Not a good phone as WhatsApp does not work on it. A lifeline for chat now a days...
wenttoabetterplace to niloferka
5 May 14#1079
Works fine for me. Has done for the last 4 months...
Pspvita
5 May 14#1080
Same here works a treat.
mabj01
5 May 14#1081
Yes - went through TCB and spoke with Live Chat agent - after the free phone spiel and confirming that the Camera grip was not available (agent did offer me a separate link to order the grip - I declined this thinking I would then not get the cashback) I asked what could be offered if I went for the £38 pm and was when then offered the credit. She kept live chat window open and then I ordered from the website and came back to the same live chat agent to give her the order number so she can put the credit on the account.
TCB is showing as pending on my account - I have to give credit check a ring - she said to ring them to clear a few things. I had an email to say I would be contacted by email etc I suppose if I ring them it speeds up things.
Went through TCB rather than quidco (which people say is faster paying?) because TCB allow you to be paid in Tesco Clubcard points which can be doubled up etc so for me is worth more.
wenttoabetterplace
5 May 14#1082
Sounds like you played a good hand there! £28 for free can't be bad !
sc03tye
5 May 142#1083
Love this! thank you! had this before from O2 refresh.. and at the time is was a 'bargain' at £580!! ...just ordered it again and it's going to work out at £160 after cash back... and staying with them for 2 months for it to track and pay fully. Not even including the free camera grip/battery and free app store voucher! awesome
kag8
5 May 14#1084
does O2 definitely do cashback instore, like can I buy this from store then upload receipt and claim cashback?
Reason is I keep getting an error when trying to purchase online but my credit rating is good, just did a check, so will try purchase instore..please advise?
wenttoabetterplace to kag8
5 May 14#1085
O2 are very strict with their credit application process. I had 480/500 on Equifax and 999 on Experian - I still got rejected more than a dozen times! Only after a protracted discussion with their credit referrals team did they amend their system and allow me to get credit...
So yes, don't be too surprised if you get rejected for instore credit too! & yes you can get Quidco via receipt upload...but I personally would not trust it for such a high value cashback order.
Good luck
ArthurDent1
5 May 14#1086
I couldn't process my order online (it failed to track 1st time, so I cancelled but it was still on their system so I couldn't reorder). No problem buyjng jnstore (& it meant I didn't buy until May 1st so might get the battrry grip), however it can take up to 28 days for instore purchases to track.
pauldh
5 May 14#1087
Right, just unlocked and will be flashing the stock firmware in the morning. Need to think then about keeping or selling to CEX for £249. I have a 920 and I can't help but think the 920 and maybe £130/£110 quidco depending on how many months airtime I have to pay would be a better deal than selling 920 to CEX for £116 and then the 1020 effectively costing £2/£30 after cashback. Decisions decisions
ACIDFORUMS to pauldh
5 May 14#1090
same scenario but ill keep the 1020 and sell the 920 (i also have an s3 to sell, so ill 'break even' as this was a bargain through this deal)
my only gripe so far unable to backup chat history in whataspp from my 920 and restore it to my 1020. shame whatsapp doesnt allow the process so smoothly comapred to iOS (think an android hack is avilable to do it too)
dryspuri
5 May 14#1088
Such a Shame I missed camera Grip deal
Pspvita
5 May 14#1089
Well you can always email nokia and ask I did waiting for a reply.
ACIDFORUMS
5 May 14#1091
also I'm unable to get the camera grip. my IMEI is invalid, odd unless it knows i purchased on 27th april and not 1st may?
Anyone else managed to order it after IMEI invalid message?
wenttoabetterplace
5 May 14#1092
There is talk of a big Whatsapp update coming any day now. So if you can, hold on to your 920 in its present state - there may well be a chat backup feature to OneDrive in the updated app (this is one of the big new things to come to WP8.1)
pauldh
6 May 14#1093
Stock rom installed......CEX at lunch :smiley:
ArthurDent1
6 May 14#1094
My instore/receipt upload cashback has tracked (for the wrong amount - but Quidco CS are fixing that) and telling me expected payment is June 16th.
No reply from Nokia about the battery grip yet. I've kept screenshots of the websites advertising the offer in case they dispute it.
pauldh
6 May 14#1095
Same here - heard nothing. I've just sold my 1020 to CEX so if I can get a Camera Grip I will happily give it to someone on here (+ postage).
bigpappa
6 May 14#1096
Can I return mine even though I have used the £20 free voucher?
pauldh
6 May 14#1097
Just had an email back from Nokia Camera Grip Support - they are going to verify the IMEI number I gave them with Nokia and get back to me in the next 3-5 days to move things forward.
Looks like one of you may well get a free Camera Grip Case after all!
RockStock to pauldh
6 May 14#1099
Count me in.
iqba1_a1i to pauldh
6 May 14#1101
Hi, did you make the purchase before or after the 1st of May? Mine was 26th of April but was wondering if it was worthwhile emailing them as you did. Thanks.
ArthurDent1
6 May 14#1098
I used online chat support an hour or so ago and (after a lot of loooong pauses in the conversation while she discussed it with the appropriate team) was told my IMEI would be verified and I'll be able to claim via the website in 3-5 business days. Just had an email confirming (same as pauldh I suspect).
If you haven't already, I suggest you email Nokia at [email protected] with details of your IMEI number (and purchase date if you bought it in May!)
me78
6 May 14#1100
My quidco has todays date on but nothing has been paid yet.
pauldh
6 May 141#1102
Technically my order was dated 1st May. I ordered online on 30th April but due to no stock everything including my order confirmation shows 1st May.
iqba1_a1i
6 May 14#1103
Thanks for letting me know. Might give them a buzz and see what they say, don't ask don't get I guess.
pauldh
6 May 141#1104
Good luck to all those that went through Quidco-just done an online chat: was told that O2 average payment speed at the moment is 2-4 months. I had a real grumble at being given misleading estimated payment dates when they knew otherwise. Suddenly the adviser said my cashback was 'proceeding as normal and will be paid within the next week. So it should be paid by the end of the month. And if not I have to contact them and they will investigate'. So: 2-4 months, followed by in the next week or so, to should be by the end of the month and finished off with if not by the end of the month to get in touch.
Not much cashback is going to be left guys after the months of airtime.......hope you like the phone enough!!
ArthurDent1
6 May 14#1105
Can anybody recommend a good screen protector for this?
I liked the rubber case (flip cases are annoying and bulky!) that came with my old Lumia 800 so have ordered something simlar off Amazon. I had a Skinomi screen protector (it's the only one I can find that's curved at the edges) on the 800 - but they're expensive in the UK and the lifetime warranty seems to be worthless (they charge $14 to post a new one). I asked about getting a skin professionally installed at a stall in town and was quoted £35 which seems a lot of money!
firefly2000uk
6 May 14#1106
Did anyone have any problems with "Early termination fees"?
I've been sent an email by O2 confirming that I need to pay "£258.96 Early Termination (VAT Not Applicable)"
I cancelled the contract before the 7 working days and just paid the handset cost.
I didn't wait for the quidco to track as I was concerned I wouldn't cancel the contract in time (specifically for this reason)
Matt-C to firefly2000uk
6 May 141#1107
It's probably a mistake, ring up and ask why you are being charged as you shouldn't be.
pauldh to firefly2000uk
6 May 141#1108
They categorically cannot do this-you are only liable for the handset cost and a month's notice. No early termination fees per their own t&c's and various people's online chat (of which I have 2 separate transcripts indicating no termination fees).
pauldh to firefly2000uk
6 May 141#1110
Just been looking mate and everywhere on O2 says cancel anytime and just pay the phone cost if you are on refresh. The termination fee relates to any other type of contract so just phone them up and set them straight.
wenttoabetterplace
6 May 141#1109
I know it is a flip case, but this thing really is superb;
The back of the case protects the camera module (it has a ridge that goes all around the edge of the module). & the actual flip part is really thin and doesn't add much bulk at all. The material also looks far more premium than the price would suggest. It also fully protects the phone in every way...
Well worth a look IMO.
firefly2000uk
6 May 14#1111
Thanks for your help. Will give them a call.
Good to know there's a whole bunch of people on here which help out! Thanks! :sunglasses:
pauldh to firefly2000uk
6 May 14#1112
It's good to pool knowledge-we all need help
Pspvita
6 May 14#1113
They can't charge you if you canceled within the 7 days cool off period plain and simple if they have I suggest to talk to someone else because some off them are badly trained.
pauldh
6 May 14#1114
Bottom line is, as long as you are on a Refresh plan you can cancel the airtime whenever you want with no penalty as long as you pay off the phone cost. I read it on about 3 different sections of the O2 site
bigpappa
6 May 14#1115
I called up o2 to cancel - they were very nice about it - hardly asked a question. I mentioned I can drop the phone off at a store and the guy said I must use the o2 return labels. The guys at the store he said will take the phone off you and not send it back and keep it for themselves.
ajavaid92 to bigpappa
6 May 14#1116
I don't get it - why are you returning the phone as well?
wenttoabetterplace
6 May 14#1117
I'm not sure how he can justify returning the phone. After all, he has already admitted to taking the £20 store voucher...
Seems a pretty scurrilous thing to do IMO.
bigpappa
7 May 14#1118
I asked them and they were not bothered as it was offer from Nokia.
My quidco estimated date is now 21/05 and it keeps changing, it was 20/05 yesterday
pauldh
7 May 14#1120
If I were you mate I would do an online chat and complain that you could have gone with Topcashback - be disgruntled enough and they may even settle it themselves. As soon as 15th May comes and mine doesn't pay/the date changes I will be back on to them with both barrels.
Incidentally I have purchases with Game and Euroffice where the estimated date has gone up by 1 day for each of the last 7 days! The Game purchase was September 2013 and Quidco are going to look into it. Apparently the Euroffice one is 'progressing nicely'........even though they keep shoving another day on the estimated date
pauldh
7 May 14#1121
Quidco probably hate me by now - just doing another online chat and "don't worry, your's in progressing as normal and should be fine. O2 usually take about a month and go by the date that the retailer advert on the left of the screen says and not the estimated payment date. If confirmed status is not in place by 30th May (mine should be 15th May) please contact us and we'll ensure you don't have to wait any longer"
Perhaps the more people that moan to Quidco, Quidco may be able to lean on O2 a bit or at least be more accurate with their estimated payment dates.
Matt-C
7 May 14#1122
Thanks, I've already emailed Quidco support saying estimates are misleading and TCB are paying out quicker, apparently TCB average payment speed is 2 wks 3 days
wenttoabetterplace to Matt-C
7 May 14#1126
I do hope so! I very much doubt it'll happen that quickly though. My estimated payment date on TCB is 13 weeks!
crazymonkey
7 May 14#1123
If I have more than one Lumia 1020s can I register the same live id for the free £20?
wenttoabetterplace to crazymonkey
7 May 141#1125
Yes
(I've done the same thing with the 3x 1020's I have so far purchased. I've no idea what to do with the £100 or so in MS Store credit that I've accumulated over the last 15 months!)
Pspvita
7 May 14#1124
Yes I think it uses your imei number to recognise.
eek
7 May 141#1127
A best offer of £5.50 seems to be accepted.
wenttoabetterplace
7 May 14#1128
They've dropped the threshold - £5.99 was the best I could get it for last week! It's an excellent case though...and made by a proper manufacturer (Terrapin). Enjoy :smiley:
wenttoabetterplace
7 May 14#1129
I just sold my second one of these - which has netted me £570 cash in total.
Even if TCB & O2 friend referral fail to pay, I will still have made a profit. However, if they do pay out;
How have you made £280 of profit if TCB and O2 don't pay?
ajavaid92
7 May 141#1132
Oh and I beat you by the way. :stuck_out_tongue: I sold two and collected a total of £650.00 :smile:
wenttoabetterplace
7 May 14#1133
Whoops - I don't know why I stuck the £280 in there. I meant to say;
"Even if TCB & O2 friend referral fail to pay, I will still have made a profit."
wenttoabetterplace
7 May 14#1134
Unfortunately, I am stuck in the backwater that is Northamptonshire. I'm pretty pleased with my return - though credit to you for getting that much more!
wenttoabetterplace
7 May 14#1135
I had the friend referral on my first order, and TCB on the second order...which brings my potential cashback winnings to £237 :smiley:
ajavaid92
7 May 14#1136
Ah, that's not bad then! First sale was local, second sale was in E. Europe (hence the sharp rise in profit). :smiley:
By the way, for the friend referral, do you think it'll go through? Because technically, you've cancelled the contract and therefore O2 shouldn't pay out according to their terms and conditions (I spoke to O2 CS and they said it's 3 months before the referral is paid out).
bigpappa
7 May 14#1137
Where is everyone selling these for so much?
wenttoabetterplace to bigpappa
7 May 14#1139
Gumtree...
£275 and £295
I just wish O2 weren't so tight with their credit...I would happily have bought 5 or 6 of these :smiley:
wenttoabetterplace
7 May 141#1138
I haven't cancelled either contract. I have simply sold the phones. I really didn't want to take a chance on losing out on so much referral money.
The friend referral is going through without a hitch thus far according to O2 Live Chat - I have been assured that the payout will be confirmed after the first month 'happy period' is over. As for TCB, I expect it to pay out within 4 weeks (some 925 owners on the Refresh deal have already received TCB payouts).
In all honesty, even if I had to shell out for 3 months at a combined £41 per month, I wouldn't feel aggrieved. I still stand to make a tidy profit...especially if the camera grips come through!
pauldh
7 May 14#1140
I was happy to get £249 hassle free from CEX. If Quidco settle after say 2 months of airtime I will be pleased with a net £103 for not doing much.
Looks like I'm the only generous one on here as well, offering a camera grip for free to any phone keepers :disappointed:
916nick to pauldh
7 May 14#1141
I'm keeping my phone and would gladly take camera grip off you if available :smiley:
iqba1_a1i to pauldh
7 May 14#1144
I'd be happy to have my name in the metaphorical hat to receive the camera grip as I've had no luck with getting one :smiley:
Pspvita
7 May 14#1142
You going to sell me a camera grip as I can't get one purchased before May lol.
Pspvita
7 May 14#1143
Anyone wanting to get rid of a camera grip pm me thanks.
umar
7 May 14#1145
I am keeping my phone so will happily buy at reasonable price the camera grip missed out bought before 1st of may
messiahcomplex8
7 May 14#1146
so tempted to order another to get that camera grip... but at the same time debating whether I really am getting on with the phone... decisions decisions, Cex still offering a hassle free £249...
wenttoabetterplace to messiahcomplex8
8 May 14#1150
I should really have looked...but these 1020's are going for north of £330 on Ebay. So don't go rewarding CEX unduly! There's a good wedge of money to be earned for not much effort!
pauldh to messiahcomplex8
8 May 14#1152
I know this is a Lumia/WP thread but I bought the 920 last month after owning 4 previous android phones........boy do I regret it and I'm already looking to change back. This thread doesn't need an OS comparison but for me I can't live with WP
liamo
7 May 14#1147
Does anyone know, the £20 credit and free games vouchers (£20 voucher and £34 worth of games).
Can this only be used on the 1020, or can i use it on any Nokia windows phone?
Are they just codes that you can enter on in the app store on any Windows phone?
Thanks
nige182 to liamo
8 May 141#1148
The £20 voucher requires installing an app on the 1020 and logging into it. Then it gives you a code to redeem on your Live account, you can then use the £20 on anything from Xbox 360 games and movies to Windows 8 apps and Windows Phone apps.
The games require finding them through the Nokia section on the handset or getting them online after registering the phone to your account, I am unsure if these can then be installed on any other Windows Phone after redemption, it is highly likely that these will only install on qualifying Nokia handsets as with manufacturer exclusive apps like HERE Drive+.
liamo
8 May 14#1149
Perfect, thanks for this, much appreciated.
pauldh
8 May 141#1151
But that is the maximum they are going for and most started out at no reserve which always makes me nip by bum cheeks as a seller needing to net a certain amount. Don't forget that to beat CEX on ebay incorporating fees etc you would need to get at least £290 + postage. So in my opinion it is CEX and be content or Gumtree and risk not selling for a couple of weeks and then maybe CEX lowering their price
Spinal333
8 May 14#1153
Just bought the 925, but now tempted by the 1020… anyone got a refer a friend link?
ajavaid92 to Spinal333
8 May 14#1154
I've just sent you a PM.
kingkhan9 to Spinal333
8 May 14#1156
PM sent if you are still waiting
Spinal333
8 May 14#1155
Replied, thank you :smiley: Gonna order as soon as I get the link
messiahcomplex8
8 May 14#1157
I kind of am feeling the same way about it, I tried the 920 for a month and in the end had to sell it (due to poor battery life), The 1020 is nice, and the OS smooth (battery life is pretty awesome on standby, in use... not too bad), but I think I am heading the same way as you!
memyhead
8 May 14#1158
So just to clarify. Just got a letter from O2 stating i'm on the O2 4G Simplicity tariff for 24 Months at £13 a Month. I paid the £240 upfront for the phone.
Once my referal voucher has been received then I can cancel my contract by giving 30 days notice and only pay for the remainder of that 30 day period (ie not the full £13 a Month for 24 Months which is states on my welcome letter)
Is this correct?
ArthurDent1 to memyhead
8 May 14#1160
Yes - if you want it in writing I suggest you log on to the O2website, start a chat session and ask them to confirm that. Then get a copy of the chat emailed to you. Most people seem to have no problem cancelling but it seems there are a few O2 staff who aren't aware of this feature of the Refresh tariffs.
ArthurDent1
8 May 14#1159
What is/was it about WP that put you off?
I use an Android tablet and an ipad and have checked out my son's Android phone and my daughter's iphone and none of them seem better for a phone that WP to me (I've just upgraded my Lumia 800 running WP7 to the 1020 running WP8). Maybe that's because I was used to WP before I spent much time with iOS or Android (and before that I had Symbian phones so I've been pretty loyal to Nokia).
I can understand those complaining about lack of apps, but there's little on Android or iOS that I actually want on my phone (and nothing I need) that I can't find for WP.
The only irony to WP for me is that my employer has recently changed our email to Office 365. As a long time user of Hotmail, Onedrive and WP I thought this would be ideal for me. However, I can download apps to my Android tablet and ipad to check my email but there's no such app for WP because it's built in. I can only access my email using the phone if I'm willing to sign over control of the phone to my employer. So I have to use the browser to sign into email rather than an app - on my Android tablet and ipad the apps work fine and notify me when an email comes in, the Lumia can't/won't do that.
pauldh
8 May 14#1161
1. No official google apps so integration for me is hard or non existant (a personal issue)
2. Can't share links through whatsapp (ok this may change un an update)
3. Gmail sync takes an eternity
4. Not as easy to navigate through some links in browser
5. Dislike the one scrolling start screen instead of swipe each way home screens on android
6. Dislike the long list of apps
7. Forget not as many apps, the app store is nowhere near as UI friendly and doesn't display content half the time (like when WP8.1 developer rolled out)
9. Battery life is crap, no two ways about it
10. Have to have separate email accounts pinned to start screen instead of all accounts in one app
There literally is nothing I can see that WP does better than Android but so much that Android can do better. I'm not denying that WP isn't a good OS for it's relative infancy but to change from Android to WP is a big mistake and I expected so much more. I find myself using my LG G Pad and Toshiba Excite Pro a lot more now whereas I hardly used them and always used my Nexus4.
Don't get me wrong, Nokia hardware is first draw as ever.
All the above is just MY opinion of course
kingkhan9
8 May 14#1162
Did you pay £240 in full with in 7 working days or after 7 working days? After making phone payment, have you changed your line rental? Correct me if I am understanding wrong please. I want to pay in full and cancel the contract, but waiting for TCB to be paid and in the mean time, I want to make sure I minimize the charges and avoid taking risk of cancelling contract and endup with no cashback
djdope
8 May 141#1163
I agree with most of the above, couldn't live with the battery life and the browser (no back button afetr you have exited the app and re-opened the app).
Poor Facebook app
Lack of sending links via Whatsapp
I'm sure this will be fixed in due course (apart from battery life)
The hardware and camera were excellent, and I actually liked the UI, however I have gone back to android and don;t think I'll be going back to WP
pauldh
8 May 14#1164
Which phone did you go back to?
easton123
8 May 14#1165
Got charged a months airtime so requested it to be refunded to my account, which they are going to do. Next day got an email wanting £344 for some reason! So quickly cancelled the direct debit. Contacted O2 on live chat and they have cancelled the termination fee (which is what that was). cheeky buggers, watch out people!
pauldh
8 May 14#1166
It's ridiculous that the Refresh terms are slapped all over the place and their staff can't even get it right
Pspvita
8 May 14#1167
Badly trained staff.
wenttoabetterplace
8 May 14#1168
The browser in WP8.1 (free and easy to install) has resolved that issue completely. It is SO much better than the browser in WP8 - and is also now the fastest browser on any platform. Videos also work under the lock screen, and you can upload files directly into the browser.
Microsoft are shortly releasing a hugely revised Facebook app...
Oh, and my battery life in 8.1 is significantly better than in 8.
But if you are happy with Android, no problem. I'm sure Windows Phone will advance into an OS that better suits your needs. For me, I could never consider going back to the jumble that is Android. It's an ugly mess IMO
wenttoabetterplace
8 May 14#1169
You would be better waiting for Topcashback to go to £157 and waiting for the payout before cancelling. The process you are potentially going down will net you about £14 (you'll have to keep your contract open at least one month, and then pay for another month once the voucher has been confirmed)...
Also, why not just get a family member to refer you? At least you would then get the full £80...?
pauldh
8 May 141#1170
What a boring world we would live in if we all agreed :smiley:
djdope
8 May 14#1171
I agree about the UI, android is a mess, I'm constantly scrolling through my apps pages to find apps etc. And I did try WP 8.1, you are right about the browser.. I think the killer was battery life. My S4 probably lasts twice as long.
I do hope WP does get better and better, competition is a good thing.
Spinal333
8 May 14#1172
All sorted :smiley:
For a family member to refer me, they would need to be on O2... which no-one I know is on. I'm planning to keep my contract open 2 months anyhow as I want the quidco cashback, so that shouldn't be a problem either :wink:
Now just need to wait for my delivery!
A question though - has anyone gotten the vouchers? How long does it take?
M.
pauldh
8 May 14#1173
Why are you scrolling through tring to find apps - plenty of launchers, if not the standard one are in alphabetical order and therefore very easy to spot! WP is just a long thin list. And although I said this wasn't the thread for it, how's the UI a mess?
pauldh
8 May 14#1174
And does the 8.1 browser now allow you to default to google.co.uk instead of always .com when you search in the address bar?? It is ridiculous in 8.0 how it defaults to .com, I've ended up pinning google.co.uk homepage to my start screen
Matt-C
8 May 14#1175
I've done the same :smiley:
wenttoabetterplace
8 May 14#1176
Nope, anyone can refer anyone else. It says it on the refer page.
Spinal333
8 May 14#1177
Didn't realise that. ah well, too late - £40 to someone on hukd.
wenttoabetterplace
8 May 14#1178
Good spot. That is pretty backward (and hasn't changed in 8.1).
I use Bing though, so had never noticed.
crazymonkey
8 May 14#1179
Do you have any recommendations on which apps to buy? I am hoping to use the credit to buy apps for the surface 2 I have :smiley:
I am just waiting for MS to super slim a surface pro that has at least a 13inch screen, they are not listening! REDMOND PIE CAN YOU NOT HEAR ME SHOUT!!! I want a 13 inch surface pro that is slim and is a transformer!!!!!!!!
ArthurDent1
8 May 14#1180
Sounds ideal - I'm working on a 13" laptop right now and don't like smaller screens on a laptop. I did see a nice(ish) Windows 8 Samsung Ativ laptop that transformed into a tablet (11.6") in PC World - if it was better built, had more memory and a marginally bigger screen I might've bought that instead of using both a laptop and a tablet.
Spinal333
8 May 14#1181
Does anyone know where to get a case for these with the lens cap? There are a few on google, but can't find anything on fleabay or amazon...
I saw that too :smiley: I can't justify working long hours on anything less than a 13". I am using a Z series Sony at the moment and the only thing that has stopped me buying anything else is that I forked out a small fortune on the quad 128 SSD (512gb) it is still quite nippy 3 years on :smiley:
Come on manufacturers stop milking us for money and give use something you know we will buy. I wish I was a designer at one of these companies - I would be the next Steve Mobs :smiley:
ArthurDent1
8 May 14#1183
That looks usueful; I'm slightly baffled as to why the phone has a built in lens cover BEHIND a piece of glass. If the glass gets scratched, how do I replace it? The point of a motorised lens cover on a camera is that it's in front of the glass, preventing it getting scratched!
Matt-C
8 May 14#1184
Quidco have now confirmed my payment of £95 :smiley:
I contacted support saying that TCB were already paying out and my estimated date was always moving, they got back to me to say they would pay me and chase O2, result!
However currently it's saying I can only have a payment of £90 when it tracked at £95 :S not going to complain over a few quid though
ajavaid92
8 May 14#1185
Oh and who did you speak to at Quidco? I'll try speaking to them too! :smiley:
pauldh
8 May 14#1186
They will do this when the original estimated payment date has gone by - I have the same thing up my sleeve for when I get to 15th May. They did this for me once before with TalkTalkalthough I do still have the contract. Matt-C - I just hope they don't come back to you for the money back if they contact O2 and you have cancelled your contract in the meantime!!
pauldh
8 May 14#1187
That's my boy - I have done this before over TalkTalk. Seems like Quidco are desperate not to upset people with the likes of Topcashback around.
ajavaid92
8 May 14#1188
I have done it several times too in the past, but they only do it when the average processing times for the retailer have elapsed (not the estimated payable date). For the O2 transaction, my estimated payable date has moved forward thrice, but they're refusing to pre-pay until there is a delay in the payment (average processing time for O2 is 7 weeks... :disappointed:)
husainemr
8 May 14#1189
Just did this myself! Thanks for the help! They're doing it for me aswell
wenttoabetterplace
8 May 141#1190
For Windows Phone - Moliplayer, Movie Maker, Blue Skies (weather), Into the Dead (game), ProShot (if you fancy a change from Nokia Camera)..
I couldn't find anything else I wanted/needed to buy. I have everything I need - most things are either made by Microsoft, Nokia or given away by developers as ad supported apps.
The thing I imagine I'll spend all my credit on is Xbox Video. Not that it is a great service...but simply because I have all this free credit to use!
the porter
8 May 141#1191
£5 is your premium quidco fee
Matt-C
8 May 14#1192
I thought that was a one off?
edit: Just read on Quidco site its an annual £5 fee, oh well
bigpappa
8 May 14#1193
has anyone been paid out by topcashback?
where does it say payable date? I only see 13 weeks.
ajavaid92
8 May 14#1194
What did you say? And was this through live chat?
husainemr
9 May 14#1195
Went through live chat, and just mentioned that the date for cashback was originally 02/05 then moved to 20/05 and then 22/05. And only went through Quidco because o2 were a fast payer.
And that was it. She said she'll pay and then get the money o2 at a later date
ArthurDent1
9 May 14#1196
Jem from Nokia called me today (while I was at work) and left a message saying he was Jem from Nokia calling about the battery pack for my phone. Didn't leave a number, or a useful message, or call my mobile, or email me. I wish he'd make a bit more of an effort to contact me!
ajavaid92
9 May 14#1197
I've done the same thing about three times in two days now with Quidco! Exactly the same things mentioned and they've always asked me to wait since the payment isn't delayed (wait till end of this month). :disappointed: Spoken with different people each time, but with no luck.
Who did you speak to, husainemr?
dryspuri
9 May 14#1198
mine says the same, I should have gone thru quidco as well, They are better connected to customers!!
ajavaid92
9 May 14#1199
If you have a look at the Lumia 925 page, people have already started receiving their cashback from TCB. So hang tight, not too much longer to go. :smiley:
apf777
9 May 14#1200
got one delivered yesterday....
like others have mentioned the camara grip offer comes up with imei used before error message
tried to query refer a friend offer would be paid in addition to quidco as that was the deal maker for me
anyway...o2 now advising no way to input friend referrer code and therefore not likely that would get paid
this was deal breaker for me and phone going back today for cancellation
without a doubt...o2 customer service used to be excellent but now as bad as orange.............staff just give you the runaround....provide misinformation.....offload or disconnect you.......no more o2 for me
tbh think i have had my day with contracts and will go to payg as only a light user
hope others get all the goodies and vouchers and cashback
cheers
af
farmeruk1
9 May 14#1201
Ordered on the 22nd April, received 23rd. Went through top cash back for £78 odd. Became payable 20 minutes ago and have withdrawn with bacs. Total of £73.85 (£5 admin fee). Phone and contract not cancelled yet, and direct debit was taken out this morning. Phone will be cancelled later today.
farmeruk1
9 May 14#1202
Can anyone give me a estimate what I will have to pay when I phone up to cancel. DD taken today £10 phone £13.84 contract. Contract started 23rd April. I would imagine it would be £240 minus £10 already taken today. 1 months notice £13 from 23rd April to 22nd May and then pro rata from today 9th May to 9th June (1 months notice) £7 odd
So I would have to pay a total of £237 ? Today and contract would end on the 9th June ?
Thanks
kingkhan9
9 May 14#1203
So you did not inform within 7 working days or paid within 7 working days of ordering a contract. Am I right? Can you cancel contract even after 7 working days, by paying phone contract in full? Is that correct. Please confirm
farmeruk1
9 May 14#1204
Yes that is correct. I pay phone off £240 I can end contract with 1 months notice. I do not have to pay off anything other than 1 months notice.
kingkhan9
9 May 14#1205
You pay off £240 within 7 working days or can you pay that £240 anytime and only end up giving 1 month notice for airtime?
farmeruk1
9 May 141#1206
Yes
farmeruk1
9 May 14#1207
Read the 1st post.
wenttoabetterplace
9 May 14#1208
No one was ever suggesting that you would get cashback AND the friend referral vouchers. It was always one or the other.
It is still a storming deal - these are selling on Ebay for £350+...and I have sold two privately on Gumtree for near £300.
Add in the £20 store voucher and the possible camera grip, and you have a great deal. (Oh, and the £157 cashback too!)
If I were you, I would just sell it on Gumtree/Ebay and make a profit - then just wait for the cashback to come through. You'll turn an easy £120 profit without even trying.
Email arrived today telling me it's been approved and will be with me in 28 days.
apf777
9 May 14#1210
o2 suggested i would get both as i queried this before ordering.....but anyway see what you are saying but i was going to keep not sell...but good on anyone who makes a profit
cheers
af
johnieutah
9 May 14#1211
Long time reader, first time poster here...
First off, big hats off to Pspvita for finding this stonking deal.
Phone has just been delivered and got a few questions... In order to unlock this, do I need a non-O2 SIM at hand? Or can I request the unlock code from O2 and input that without a "foreign" SIM??
Also, am I right in thinking most people are waiting for the cashback to be paid before cancelling the contract? I'm guessing Quidco will almost certainly not honour the deal if you cancel in the first 7 days right?
Cheers.
wenttoabetterplace
9 May 14#1212
Yes, you need a 'foreign' sim :smiley:... & it takes about 24 hours for the unlock code to come through.
I personally am waiting for the cashback to pay out before I cancel the contract. I would rather pay ~£40 extra to guarantee the £157 payout.
Just got my phone, but have a problem… when entering the IMEI into the free grip site, I get this error:
This IMEI number is invalid or has already been used
Now, I'm pretty sure its a valid IMEI (checked three times) - so that leaves that it's already used…
Anyone else getting this?
eek
9 May 14#1215
Yep I think a lot of people have got that message. No one knows if we will get a grip but if you email [email protected] with you imei they will investigate it for you. And hopefully (as no one knows yet) they will reset the site and allow you to claim your grip.
kingkhan9
9 May 14#1216
I believe lot many people asked this question, just want to reconfirm.
Do you need to pay £240 within 7 working days to cancel the contract later after 7 days? I want to confirm, if I receive the phone on 1st May. Can I call around 20th May and say, I am not happy with the contract and I want to pay for the phone and cancel airtime plan only? is that possible
or do I need to call within 7 working days meaning around 10th May and tell them that I want to pay for the whole phone £240 and so that the airtime plan will become monthly rolling contract
basically I want to keep the phone and cancel the contract. Again I do not want to take risk with cashback. So do I need to pay for phone within 7 working days and then wait for cashback to be payable and give 30 day notice
ACIDFORUMS
9 May 14#1217
i just tried and after submitting the form came back up again,
Did you get a confirmation or a Thank you on the page?
I retried and got the invalid imei or it has been used already etc message
Spinal333
9 May 14#1218
Sounds like someone's been naughty in the warehouse...
Pspvita
9 May 14#1219
Yea like they cained all the imei numbers and registered for free grips and sold them all n eBay lbig profit lol.
eek
9 May 14#1220
I think its simply then that. Remember these are O2's exclusive 64gb models. I guess they have a list of 32gb imei's on the system but no thought to add the imei's of the 64gb versions into the system...
ArthurDent1
9 May 14#1221
That's exactly the response I got - I entered my details and the page refreshed as a black form, retrying gave me the invild IMEI message.
I got an email less than 24 hours later confirming that my application had been accepted.
(I also got a phone call from Jem at Nokia today and thought for a moment I might get 2 battery packs - but I 'fessed up too quickly that I'd already got it to work).
You can only cancel the airtime, without the 30 days notice, within the 7 working days. Outside of that you need to give 30 days notice for the airtime plan. If you want to keep the phone you have to pay £240 at the point of cancelling, you cant pay this later on, you either pay or send it back. But after 14 working days I believe you can no longer return the phone i.e. you have to buy it at whatevers left over to pay
Lots of other colours available - all $20 inc shipping
Pspvita
9 May 14#1224
But they are nokia phones nokia should have a record of all their phone regardless of 32gb or 64gb shame on you nokia.
wenttoabetterplace
9 May 141#1225
Hang on a second though...didn't you order your phone before the 1st May? If so, you were never eligible anyway...and as such, the free grip registration form should/would never have worked for you (hence the invalid IMEI warning).
As such, why do you expect Nokia to accept your request or indeed recognise your IMEI on the free camera grip website?
Just be happy that you got a stonking deal on a cracking phone...and also got another £20 in store credit from Nokia too.
pauldh
9 May 14#1226
Don't worry mate, I've already said you can have mine for nowt if and when it comes. I have just sent them a follow up email as they said a few days ago they would get back to me in 3-5 days.
Pspvita
9 May 142#1227
Yes but I am the op lol and I should get a free grip lol.
Pspvita
9 May 14#1228
Thanks Paul good to know.
pauldh
9 May 14#1229
No worries mate
Spinal333
9 May 14#1230
but I ordered on the 8th of May...
Pspvita
9 May 14#1231
Then complain that's the only way.
bigpappa
9 May 14#1232
I called Nokia - they don't have the latest list of IMEI numbers - best to email or go via livechat.
usenetz
9 May 142#1233
1. You have seven working days to cancel and return the equipment.
2. After seven working and upto 14 days you can withdraw from the airtime credit agreement but will need to pay upfront for the phone. The airtime contract will cease immediately.
3. After 14 days, and upto the end of the 24 months, you need to give 30 days notice to end the airtime agreement
Spinal333
9 May 14#1234
Right, so did both:
- Chatted to O2 support online, who were able to verify that my reading of the IMEI off the box was correct, but were unable to help further with the offer
- Called Nokia support (0844 409 6620), who said that some phones hadn't registered properly. They took my IMEI and details, and said they would contact Nokia directly and would let me know within 5 working days if I can retry on the site.
Not entirely happy, but looks like I don't have much of a choice…
M.
me78
9 May 14#1235
Got £341 bill even though i cancelled within seven days. Spoke on chat they said i wont be charged and I've saved a copy of chat and cancelled dd.
Pspvita
9 May 14#1236
The mistake people are making is they are not cancelling their direct debits when they cancel the contract this is very important I did it and never had this problem.
Matt-C
9 May 14#1237
I always thought that if you cancel a direct debit and they try to take funds it goes against your credit rating?
me78
9 May 14#1238
I couldn't cancel the dd until they tried to take payment it wasn't on my list until then. Its o2 with the problem they shouldn't be billing people on a no termination fees contract.
kingkhan9
9 May 14#1239
Thanks for the explanation mate.
So going with 3rd option, as long as I am happy paying 30 days notice, I can call them after 14 days and ask them that if I can pay for the phone completely and give 30 days notice to disconnect :smiley:
baldude
9 May 141#1240
oh dear
oh dear
o2 at it again....
while cancelling the contract within 7 days cooling off period and paid up the £240 for phone i treble checked and advisor said the maximum bill expected for air time would be around £5......
after checkign the comments from ohter members, i checked the bill again today (was for £20 generated last month and direct debit went through 2 days ago....so was expecting a new bill with some credit)....and hte bill was for
£357
what the heck o2?
just off the phone and o2 promised to recalculate the bill....
really not happy.....especially after going through every rule in the book this surprise.....what if i did not check?
my sincere advice.....all those who cancelled their contracts within 7 days off cooling off period.....PLEASE DO CHECK your bills periodically.....
O2 CS has really gone down the hill recently
ajavaid92
10 May 14#1241
To those that are (anxiously) awaiting a cashback response from O2 on Quidco, check the activity page on your account. Check the date you made the purchase (should be on the left hand side under the heading Purchase) and then see the updated date (under Updated heading) - if they're the same, then O2 hasn't looked at the claim yet. If they're different - e.g purchase date is 28th April, updated date is 4th May - what this usually means is that O2 have looked at the claim (and provided the claim isn't showing as declined on your account), the claim has been "validated" and will therefore be making out the cashback payment soon.
This is something I have picked up on over the last few years. :smiley:
bigpappa
10 May 14#1242
Seems like quidco is far better than topcashback who just leave you in the dark.
sbellseb
10 May 141#1243
They must be looking at mine daily then. I've just checked again and it's now pushed out a further day to 24th May :confused: so all in all it been pushed back from a purchase date of April14th and payment estimate of 3rd May to probably shift to June according to the Quidco live chat fembot. TCB are somehow paying within two weeks. Now that's what I call turnaround.
johnieutah
10 May 14#1244
I just followed the link and requested an unlock code, did anyone else get an email stating "Thanks for your email, but we have now shut down our email support service....". What does that mean? Closed for the day, permanently?!? Is it easier going through the live chat system?
usenetz
10 May 14#1245
Thanks for your interesting insight into this frustrating situation.
My 'Updated' date is different to the 'Payment' date on 'My Activity' page but given I have £140 riding on this I am still reluctant to cancel until the cashback shows as 'Confirmed' rather than 'Tracked' despite your assurances.
I would ask via 'Live Chat' if there was anyone there however, even though it's gone 9am, "there's no-one available to chat at the moment".
usenetz
10 May 14#1246
Quidco keep changing the goalposts, or at least the 'Estimated payment' date :stuck_out_tongue: and so I am 'in the dark' however TopCashBack have put me 'in the cash' :sunglasses:
bigpappa
10 May 14#1247
When did you order and when did it go into cash?
I ordered on the 28/5 and still on pending.
usenetz
10 May 14#1248
Ordered 21 Apr and got money into my PayPal account on 08 May
kevinp93
10 May 14#1249
I got this message when I said I didn't know my account password, and supplied my account info instead (the plan, last bill etc).
You can reset your account password in My O2 and then re-submit the form by entering the characters of the security password that are requested. This worked for me. :smiley:
TommyUK
10 May 14#1250
So... you sign up for this, then pay the first few months until the cash back has paid out, contact them for an unlock code, then phone them up to pay of all the remaining months?
wenttoabetterplace
10 May 141#1251
The cashback should be paid out much quicker than that. & you can unlock the phone as soon as you have the IMEI number in hand. You don't need to wait.
& yes, you pay the remainder of the 'phone plan' when you cancel the call plan. So £240 + however many weeks you have had the call plan running
ajavaid92
10 May 14#1252
I said updated date, not the estimated payable date.
TommyUK
10 May 14#1253
Thanks for clarifying. This is a really tempting deal!
drtesseract
10 May 14#1254
I got exactly the same message...
Can you get a code from ringing them up?
ajavaid92
10 May 14#1255
Spoke to Live Chat - they've pre-paid the cashback! However, my account has now been "blocked" due to the O2 transactions flagging up on the system (I made 3 purchases!). Just sent the required documentation, fingers crossed it should be resolved. :neutral_face:
mrchagle
10 May 14#1256
Did you do all three orders one after the other? Or did you wait a while before placing the next order?
me78
10 May 14#1257
My cashback now says 24th May for payment date. I know I should only count it as a bonus if I get it but I'd really love now my car tax is due lol.
ajavaid92
10 May 14#1258
Well, two orders were placed on the same day and another order on another day. There was a reasonable amount of time (gap) between the two orders that were placed on the same day.
Any ideas why this would affect anything?
icavak
10 May 14#1259
Any TCB cashback been paid?
ajavaid92
10 May 141#1260
Check the Lumia 925 page, more than a couple have claimed to have received their cashback. :smiley:
spongebad
11 May 14#1261
Hi All
I took advantage of this offer and paid £240 upront for the phone and cancelled airtime within 7 days. I have just had a bill from O2 for 247 pounds odd.I called them to query and was told that I was on a simplicity tarriff and it was a cancellation cost of a 24 month contract. The guy on the phone was also unaware of the refresh deal where you can cancel airtime without penalty. This may sound a little confusing and it is to me but I just want to make sure you all keep an eye on your 02 bills incase they try this on any of you. The guy said he will call back in a couple of days and tell us what is going on. In the meantime I have cancelled the DD.
So be on your guard
Pspvita
11 May 14#1262
Call O2 and speak to someone else they are useless speak to another advisor.
usenetz
11 May 14#1263
I got exactly the same on my 1020 - paid up-front for handset and when I phoned to cancel was told I was on Simplicity 30-day rolling contract. I think it's how it shows on their system when you have paid for the handset. Silly!
thedon
11 May 14#1264
I can't get o2 to accept any of 4 different credit cards - looks like I'll have to give up on doing it online and getting Quidco.
Would anyone like to refer me and share the referral bonus if I try to buy over the phone instead?
sbellseb
11 May 14#1265
I've sent you a PM
ArthurDent1
11 May 14#1266
Alternatively buy in store and upload your receipt to Quidco - mine has tracked by this method.
icavak
11 May 14#1267
When I cancelled, I was asked whether I wanted the sim to become PAYG, which I did.
sumomoggy
11 May 14#1268
Thanks - been scouring the comments on this forum for confirmation of this.
have you had your vouchers yet or any update on their status?
Current cashback for a £23 a month deal is £50 (it was £80 last week) so I am going to go down the referral route. Got the missus to send me a referral.
Not in a hurry to disconnect so will wait 3/4 months to get the voucher(s) and review if I want to stay with O2.
Cashback/referral or not, either way this is a great deal - amazed it is still available on the O2 website. Now been available over 3 weeks so surely it can't last much longer?
wenttoabetterplace
11 May 14#1269
Go on the £13 a month deal with £240 upfront...that gives you the best kickback for the least outlay.
I copied my O2 chat transcript to this thread. The salient bits of info; according to live chat, the referral will be confirmed after the '30 day happiness period' is over. So in theory, it should take a 1 month to confirm - after which, you can cancel the contract.
Also, remember to apply for the free camera grip (I have had one of my IMEI codes confirmed - now just waiting on the other two 1020's that I ordered). Oh, & and make sure to redeem the free £20 in store credit
meshosa
11 May 14#1270
I had the same simplicity contract problem because i paid upfront for the phone. Had to get a manager to over ride the system after 5 calls over 3 days. Was not easy!!!!
buzz2007
11 May 14#1271
I checked TCB earlier this evening and had 2 lots of cashback payable from O2, £99.75 for order placed 22 April and £157 for another order placed 30 April. I used hubby's TCB account for the second order. I last checked my own TCB account on Friday and the cashback wasn't in then, so might have arrived yesterday.
Both airtime agreements were cancelled within the 7 day cooling off and the phone plans paid off at the same time, but the accounts are still open as O2 need to refund most of the first month's line rental (they billed both accounts within 3 days of me receiving the phones).
bigpappa
11 May 14#1272
Anyone on TCB who has had their orders delayed due to extra checks had their TCB paid?
jiggerjay
11 May 14#1273
went for the £28 pm version via refresh, £120 quidco too it seems!
liamo
11 May 14#1274
Think you're looking at the wrong item on Quidco, for the SIMO contact that's £120 cashback, for for all pay monthly handset contracts with a tariff £28- £31.99 cashback is £70. Purchasing on o2 refresh is a pay monthly handset contract.
buzz2007
12 May 14#1275
My second order was delayed for extra checks (only for a day) and the TCB's now paid.
bigpappa
12 May 14#1276
thats promising - what were your dates from ordering to payment?
RockStock
12 May 14#1277
TCB seems to be better at paying out. My Quidco is just updating dates. :neutral_face:
aqs123
12 May 14#1278
TCB paid out, thanks OP and others that have helped. Just to let people know I cancelled within the 7 day cooling off period and cancelled my direct debit straight away also. Just wondering if anyone has had any luck with the camera grips?
wenttoabetterplace
12 May 14#1279
When did you place your order?
Nayana
12 May 14#1280
I'm interested in buying one if anyone wants to sell their phone rather than selling to CEX.
YippeeYiYo
12 May 14#1281
Wish I'd seen this deal earlier. It seems that a lot of the ancillary offers on her offering cashbacks have finished. I have to upgrade my trusty old Nokia N8 which sadly, bit by bit is failing. I need a phone with a good camera as I take photos for work using it. I am on GiffGaff. Although I'm not keen on a yellow case at this price I'm sure I'd learn to live with it. If you spot another deal for a Lumia 1020 I'd love to know about it. :innocent:
aqs123
12 May 141#1282
26th April.
Matt-C
12 May 14#1283
They do black too :smiley:
wenttoabetterplace
12 May 144#1284
The deal hasn't ended. Just wait for TopCashback to go back up to £157.
All of the ancillary deals are still available. You still get the £20 store credit, and more than likely get the free camera grip. The phone is unlocked for free by O2, and has the exclusive 64GB of storage.
In short, even if you bought today for the lower cashback, you would still be getting an amazing deal.
I personally think the camera is superb - though I have never owned an N8 so can't directly compare.
Here is the first photo my mum took with her 1020 which I have uploaded to my OneDrive. (She is a real technophobe!)
I am blown away by the detail that the camera can pick up...particularly as that was a windy day on which I expected there to be some blur (the DNG raw photo looks even more amazing - though it is 20MB in size!)
buzz2007
12 May 141#1285
I've checked all the dates for you:
26/4 - order placed online, once completed a message came up on screen saying that additional checks were required. TCB tracked into account.
28/4 - order confirmation email from O2
29/4 - phone delivered
7/5 - airtime agreement cancelled and phone plan paid off
11/5 - cashback in TCB account
and Quidco is back up to £150 for the next 6 days (I'm guessing TopCashBack will follow soon)
wenttoabetterplace
12 May 141#1287
Great news! It'll shortly be time to order my fourth and final 1020 :smiley:. The profit from the others will more than pay for this one - and I will also hopefully be receiving 4 camera grips in due course that should sell for an easy £35 each on Ebay.
Cheers again PSPVita - probably one of the best deals I've seen on HUKD.
TommyUK
12 May 14#1288
Does anyone know if you can get the referral cashback as well as quidco?
wenttoabetterplace
12 May 14#1289
No, you can't. Both systems rely on referral tracking codes - they cannot be combined.
TommyUK
12 May 14#1290
Alright thanks, quidco it is then. Just hope o2 credit check goes through. I've had trouble with them before.
pauldh
12 May 14#1291
Why expired??
wenttoabetterplace
12 May 14#1292
Perhaps because the OP hasn't updated the cashback rates at the mo...
It certainly shouldn't have been expired!
pauldh
12 May 14#1293
Fulltime job for the OP keeping up with the cashback changes :smirk:
kingkhan9
12 May 14#1294
Any TCB cashbacks today?
the porter
12 May 14#1295
Just ordered my 2nd quidco £150 still waiting for my £157 tcb but in for a penny :smiley:
wenttoabetterplace
12 May 14#1296
Did you cancel your contract on the TCB order? I've kept mine going...but heartened to see that aqs123 had a payout despite cancelling the contract within the first 7 days. I'm not sure I trust my luck enough to cancel before the payout is confirmed :smiley:
the porter
12 May 14#1297
Yes I cancelled the day the phone arrived I like a gamble I will do the same with this too
TommyUK
12 May 14#1298
i may take the risk too, it's a great phone even for 240 quid.
jiggerjay
12 May 14#1299
Although it has tracked at £70, I'm pretty sure it was £120. Looking at "todays new rate" it's £90 cashback for "for all pay monthly handset contracts with a tariff £28- £31.99" When I booked it last night it was £120 in the same location at the old rate.
balu_sw
12 May 14#1300
has anyone been able to get the Nokia Grip case for free using the Nokia website? I tried it but says IMEI invalid. I ordered only 1st May and not sure whether O2 is a participating retailer.
Pspvita
12 May 14#1301
Quidco rates updated not sure why this deal was expired? As O2 still have stock mods please can you unexpire thank you.
dontasciime
12 May 14#1302
has this expired ?
Pspvita
12 May 14#1303
You can say that again but trying my best to keep up to date with latest rates and my normal life lol.
wenttoabetterplace
12 May 14#1304
It has only expired in the world of HUKD. In the real world, it is still very much a deal!
jiggerjay
12 May 14#1305
I read a few pages ago that loads of people had that problem and assumed someone from the wholesaler claimed them, just email them!
On the Quidco issue someone commented with me, it was £120 last night! I just went through live chat with them.
Pspvita
12 May 14#1306
No
Pspvita
12 May 14#1307
I have contacted the mods to request to un expire the deal lets see what happens hey I can only ask.
Pspvita
12 May 14#1308
Ok we are alive.
dontasciime
12 May 14#1309
Didn't think so.
YippeeYiYo
12 May 14#1310
Great. I think I will go for it. I signed up for Quidco a while ago but have never used it. Never used TopCashBack either. Is one better than the other for paying out?
batman1056
12 May 14#1311
Quidco not working
YippeeYiYo
12 May 14#1312
I know this probably seems a daft question for all you Quidco users, but do I buy the phone online from O2 as normal and then claim back the money using Quidco or do I have to go via Quidco to buy the phone? I don't want to make a mistake and miss out on the cashback.
Deeco
12 May 14#1313
good phone, dead os
pauldh
12 May 14#1314
Go to quidco and then search for O2 and click through to the O2 site so it tracks
morales
12 May 14#1315
so ehm... how does this O2 refresh thing work? what do they charge you exactly?
Pspvita
12 May 14#1316
It's all in the first post
kingkhan9
12 May 14#1317
There is plenty of discussion on this thread. Please try to read that first. If you still got questions, then ask specifically those questions. Asking about O2 refresh is a very broad question. I request you to put some effort in searching
jiggerjay
12 May 141#1318
The contract is in two bits, the phone and the airtime/pay monthly plan
so basically in the case the phone is £240, over two years that's £10 a month for the phone. Then the rest of the bill is your desired minute plan.
Say you get four months down the line, and you think, man, this phone is whack, or you are bored with it, you can buy the rest of your phone off which would be £200 and get a new phone. rather than before you had to buy the lot off afaik.
Nobull
12 May 14#1319
So let me get this straight, phone for potentially £90 if quidco tracks? And I can cancel the contract? Seems too good to be true!
Pspvita
12 May 14#1320
Or you can pay the £240 upfront now can cancel the airtime within 7 days phone is yours to keep but don't forget all the goodies along the way first goodluck
ACIDFORUMS
12 May 14#1321
Just got this email
"Dear xxxxx,
Claim Reference: xx
Your Nokia Free Camera Grip claim has now been validated. You will receive your Nokia Lumia 1020 camera grip via post within 28 days of receipt of this email. Please note that the camera grip will be posted to the address supplied as part of the claim form process.
Please keep this email for future reference.
If you have any questions please check our Terms and Conditions or email [email protected]
Kind Regards
Nokia Free Camera Grip Promotional Support"
WOOHOO!
Emailing always works
C4Tentpeg
12 May 14#1322
Seems to say on quidco if you cancel before cashback paid then the claim is void but would be good if you did get it for £90 lol
Pspvita
12 May 14#1323
Yes it's worth to stay on contract to get the cashback first and then pull out but remember 30 days notice to cancel.
HereKittyKitty
12 May 14#1324
Seems too good to be true. Can someone persuade me otherwise? Also, Chrome says that camera group website's security certificate is invalid
frank321
12 May 14#1325
How can you get 150 cashback? That is only for tariffs of 37 per month or more. To select the lower tariff would void this surely?
wenttoabetterplace
12 May 14#1326
Dear xx,
Claim Reference: xx
Your Nokia Free Camera Grip claim has now been validated. You will receive your Nokia Lumia 1020 camera grip via post within 28 days of receipt of this email. Please note that the camera grip will be posted to the address supplied as part of the claim form process.
Please keep this email for future reference.
If you have any questions please check our Terms and Conditions or email [email protected]
Kind Regards
Nokia Free Camera Grip Promotional Support
vul3ck6
12 May 14#1327
pity it's windows phone.......
wenttoabetterplace
12 May 14#1328
It's the best cameraphone in the UK right now - it has 64GB's of storage...and it is basically being given to you!! So why would anyone try and persuade you otherwise :smiley:
wenttoabetterplace
12 May 14#1329
Try Windows Phone 8.1 - you'll more than likely change your tune :wink:
MikeUnited007
12 May 14#1330
I have this phone - it is good, but the battery last 2 hours in use from full.....in other words carry a charger with u
Pspvita
12 May 14#1331
Your doing something wrong I have had over a days full use no problem.
TommyUK
12 May 14#1332
has anyone been able to cancel within 7 days without voiding the referral cashback? Terms suggest otherwise i guess...
"You won't receive your reward if your friend is in arrears or disconnects from O2."
morales
12 May 14#1333
thanks for the reply. i didn't get the "device plan" "airtime plan" thing they had going. seems too good to be true to not have to pay off the airtime contract!
Pspvita
12 May 14#1334
Get your voucher first then disconnect .
TommyUK
12 May 14#1335
It says within 3 months for the referral voucher, so it's probably better to go with Quidco.
Pspvita
12 May 14#1336
Yep you need to tailor this deal to your needs it's all there in black and white if done properly you can net yourself a very tidy deal that would put a smile on anyone's face.
wenttoabetterplace
12 May 14#1337
1,300 degrees of heat says it is not too good to be true! It's the real deal :smiley:
satchef1
12 May 141#1338
There's no real reason why the networks need to lock people in to minimum tern contracts for Airtime. As long as they have a way of recovering the cost of the phone they won't actually lose any money by having you "leave early". In the case of O2 Refresh, the Phone Plan covers the cost of the phone (a little profit might even be baked in here, depending on how much these handsets are costing them). If you leave straight away it doesn't matter - they won't lose any money.
Having said that, they won't make much (if any) profit from customers that leave straight away. Refresh itself is a product that only a confident business can launch - O2 are banking on their service being so good that you want to stay. Simplicity was a similar move - O2 were the first UK operator to launch a 30-Day SIM-Only product, and it was very successful. A lot of people in the industry at the time were adamant that it wasn't a good idea, that it was be better to tie customers in to 'lock-in' revenue, yet it worked and all of O2's competitors followed suit.
aqs123
12 May 14#1339
What did you email Nokia? Do you reckon it is worth me enquiring as to whether I would qualify for a free camera grip as I purchased on the 26th April?
wenttoabetterplace
12 May 14#1340
Yep, you've got problems if that is the case! I get more than 3 hours of photography (which is working the whole system to the maximum). I also get more than 48 hours standby, or 24 hours with fairly frequent use.
The battery life isn't amazing - but the deal and that camera is!
wenttoabetterplace
12 May 14#1341
Yep, because they accepted one of my claims for an order placed around the same time. Just tell them you ordered the phone 'recently', but the claim form doesn't seem to accept your IMEI number. Tell them you are quite disappointed and can't understand why there is a problem :smiley:. DO NOT tell them you purchased it before May...just be economical with the truth.
smitha
12 May 14#1342
Hi, can you tell me what is the "£20 instore credit" ?
pauldh
12 May 141#1343
The OS debate on this thread is irrelevant as you are indeed getting a Lumia 1020 for not a lot of money after cashback or you can sell the phone and bag the cashback. I am personally counting down the days until I get rid of my 6 week old Lumia 920 for another android phone.........but this thread and my best mate (OP) has hopefully netted me £130 cash towards an LG G3 :stuck_out_tongue:
Chriseybaby
12 May 14#1344
Just about to go for this
Has anyone had a quidco payout after cancelling the contract? Am I better going for TCB where the cashback is less but sounds more likely to be paid?
wenttoabetterplace
12 May 14#1345
'£20 in store credit'
not to be confused with;
'£20 instore credit'
The £20 comes via a Gift Voucher app on the Windows Phone store, and can be used to purchase apps and services using a Microsoft Account.
Pretty much EVERY question you have can be answered by reading PSPVita's opening post. It is all contained there :wink:
Matt-C
12 May 14#1346
My quidco paid out and I cancelled the airtime plan within 7 days. I had to ask Quidco to pay me though or I expect I would still be waiting.
If I were ordering now I would go with quidco as it's currently at £150 vs TCB at £84 - TCB do seem to be paying out a lot quicker though
wenttoabetterplace
12 May 14#1347
Someone a few hours ago said they had received a Quidco payout after having cancelled the contract in the first week. So it does happen...
Personally, I don't trust my luck that much :smiley:
You could wait a few hours for Topcashback to post their £157 cashback deal
xkerrix
12 May 14#1348
Hi can someone explain how this works I was about to go and get this phone on contract today in the 02 shop, I have signed up to quid co and am new to all this, just wondering if anyone could explain how I get this phone and how i redeem the cash back for it , thanks
TommyUK
12 May 14#1349
"You're all done. Welcome to O2."
Cheers OP :sunglasses:
elsloth
12 May 14#1350
So have people been able to BOTH get the O2 Refer a Friend 2x£40 and the 50 Quidco?
pauldh
12 May 14#1351
Quidco equally likely to pay but you may have to get them to pay you themselves after a week or so of delay on the estimated payment date.
Chriseybaby
12 May 14#1352
How do you know TCB is going back to £157?
Matt-C
12 May 14#1353
Go here http://www.quidco.com/o2-mobiles/ and click "Visit Site & get cashback", then complete your purchase on O2's website as normal, you should get an email within a couple of hours from quidco confirming the cashback has been tracked.
wenttoabetterplace
12 May 141#1354
No. It is not possible to do that. They both rely on tracking codes.
Just be happy with £150 in Quidco, a free camera grip and £20 in MS store credit :wink:
elsloth
12 May 14#1355
I've read through all the comments but I'm just a bit new to cashback and unsure of what's the best deal. Can someone walk me through what the best option is? How do I get this phone the cheapest?
elsloth
12 May 14#1356
So I just go to Quidco's £150 deal, click through to the Lumia 1020, select the £38 a month deal, order the phone, get it delivered, wait for Quidco to track, call O2 and say I want to cancel the contract and buy out the phone for £10x24 (device plan cost)?
But won't the first £38 at least have come out of my account?
pipsqueak
12 May 14#1357
like it
aqs123
12 May 14#1358
Thanks. Just fired off an email, and wondering how long they usually take to get back to you and if you get to choose the colour of the camera grip?
haidfitch
12 May 14#1359
Awesome guide and price.
Ignore original comment - I didn't read the pricing properly and added in airtime.
Have many people been successful with the cashback? How long do they usually take to payout?
pauldh
12 May 142#1360
No offence but ALL the information is in the OP and has been clarified a zillion times. People on here comment and post to help out but can't live on here 24/7 to keep repeating the same stuff over and over again. You will have to do the sums yourself and get comfortable if you have already read through the comments
£10 phone plan £10 x 24 = £240
£13 air time plan = phone them to cancel and you won't pay any of this.
eek
12 May 141#1363
Yep on the couple of times I've had to use it they have paid out....
pauldh
12 May 14#1364
It's funny how much extra heat this deal is getting since it has been expired and unexpired so as to show it up in the recent heated list
wenttoabetterplace
12 May 141#1365
I kind of wish it wasn't getting so much heat! I like it being an easy earner...one where the item never seems to go out of stock :smiley:
An unfortunate development by the way. Nokia just updated their 'Camera Beta' app. The best features in the new app are reserved for phones running Snapdragon 800 processors (continuous autofocus being one of standout updates). Hopefully Nokia will make such features available to all in due course - particularly as the 1020 is THE flagship camera phone on Windows Phone.
I think nokia have enough to cover this deal for life.
pauldh
12 May 14#1367
I know because I bet you have quit your job to concentrate on bearing the fruits of this deal haven't you! It's just too easy to make money on it - even unlocking/flashing the stock rom and taking £249 off CEX instead of selling through ebay/Gumtree gives some tasty cashback left after a month or two airtime, so if you fancy yourself on ebay/Gumtree there is serious dough to make
Pspvita
12 May 14#1368
So why has the deal stopped on 666 lol
pinkcalculator
12 May 14#1369
Tempted by this such a great price
mkh93
12 May 14#1370
I contacted quidco over chat this is what I got in response:
Suzanne: I'm afraid that they only offer cashback on completely new contracts.
Suzanne: And not on speed to refresh contracts.
Suzanne: They did used to offer cashback for that, but not anymore I'm afraid.
wenttoabetterplace
12 May 14#1371
I do web design and tech support for small businesses -- most of which can be done from home. So having some of these on the backburner is turning out to be a (ahem) nice little earner!
The only fly in the ointment...O2's credit controls! I've got three contracts with them now -- my credit profile should certainly allow a few more at least...we shall see!
Pspvita
12 May 141#1372
I think she does not know what she is talking about lol it's in black and white on quidco we page don't trust what O2 tell you.
its giving me a security certificate issue, anyone actually used it?
wenttoabetterplace
12 May 141#1375
Yes, it is safe...it works. All of this is contained in the thread.
Niz
12 May 14#1376
thanks i thought it might be but i keep clicking through the pages and got lazy.
drtesseract
12 May 14#1377
It's telling me the EMEI is not valid..
mrchagle
12 May 14#1378
Although I cancelled within 7 days, O2 still took the first payment. Assume they will refund this. Anyone else had this?
Glen
the porter
12 May 14#1379
And tracked quidco payout may 27
the porter
12 May 14#1380
Yes they did the same with me but got it refunded within 14 days
stvoritel
12 May 14#1381
Op has described the best way how to damage your battery.
''Charge your Phone to 100% with flight mode. leave it on 100% for another hour before unplugging it.
-Now use your phone as usual and decharge it to 0%
-When the phone shut down by itself, it's actually not empty! When you try to turn it on again you will se the big blinking battery on the screen. Wait ~10-15 mins then it will turn on again (once my phone turned of with 0% and I got only the blinking battery, after 10 min I could turn it on, I had 13% left and could use it for another 6 hours! - This was what I meant with wrong calibration)
-Repeat this until your phone is dead (it doesn't vibrate any more when trying to turn it on), now when you charge it, the windows button led will blink for a few minutes
-Charge the phone again to 100% without an interruption and leave it again an additional hour. If the phone refuses to switch-on again after the battery symbol, as mine did, just plug into power until it restarts then pull power to fully drain battery. :wink:
-Repeat all the steps mentioned here at least 5-6 times (charging-dicharging until dead-charging- ...) therefore I said it wont work immediately.''
gsusx
12 May 14#1382
Think im gonna get one ... even if i dont like it i could always sell it on. Wanna say fair play to the OP and everyone else on here as they've put a lot of work in on this thread. Some superb info on here for this.
discount4cash
12 May 14#1383
I checked it out great find still waiting for quidco after 6 weeks even at £240 good buy now available in black
me78
12 May 14#1384
Is anyone else finding the phone annoying? I love the camera so much the lack of swype, FB being naff (won't tag people in status, won't load competition shares properly and put a pic I sent in private message on the newsfeed :/) is annoying me. The app selection is so poor, I haven't really found any good games.The volume is just one volume so you can't have phone ringer on without having media volume on. The battery is so awful too, can go in just a couple of hours if I use it which is kind of what I like to do with a phone.
gsusx
12 May 14#1385
DONT NEED
BOUGHT IT ANYWAY
FOR GODS SAKE :'(
titchyyyyy
12 May 14#1386
I've just purchased one, even without the cashback, you can make profit.
So let me just get this right, I could technically;
Pay £240 for the phone, sell grip on eBay for £25, get £150 cashback from QuidCo and sell the phone to CEX for £249? Because that's £184 in my pocket in profits, surely not?
rafi105
12 May 14#1387
So..... do you pay for the first month then end the contract or cancel immediately? If you cancel immediately is it worth the risk of not getting the cashback?
wenttoabetterplace
12 May 14#1388
Yep - welcome to the 1020 gravy train :wink:
wenttoabetterplace
12 May 14#1389
Sell it...enjoy the extra money in your back pocket.
Consider this a win win!
EDDS
12 May 14#1390
Pretty much everything you mentioned has been fixed in 8.1
If you want to upgrade to 8.1 early, check out the OP
wenttoabetterplace
12 May 142#1391
There is a swipe keyboard in Windows Phone 8.1. Incidentally, it holds the world record for words typed in a minute (done on a Lumia 520!)
If you want to tag someone on Facebook, just put @ followed by the persons name. Simple
Battery performance in my experience is also markedly improved in 8.1
I have no issues with app selection --- get yourself involved with WPCentral to have some pretty great apps revealed to you.
WP8.1 also has system wide volume controls for media/ringtones & notifications/headphones
In short, you just need to get yourself Windows Phone 8.1. It is free and easy to do. As usual, just check the 'deal' details at the top of this page :wink:.
People's frustration with Windows Phone is just through a lack of information about the solutions that are out there. Even with its more limited app store, I still think WP devices are the best out there right now. For me, the camera on the 1020 is enough to offset the small niggles that still persist.
delboye30
12 May 14#1392
Hey guys I tried to order this on the £38 contract, but it is showing a £600 deposit is needed to complete the checkout. Did anyone else have this problem?
nige182
12 May 141#1393
For anyone having battery issues, contact o2 or Nokia for a repair/replacement. I got one of the first refurb offers a couple of months ago and was getting about 26 hours battery life with nothing running and all background tasks disable, double tap to unlock disabled, glance off, and 22 hours with a few apps installed, no matter what I tried, formatting the phone several times and so on.
In comparison, got a brand new one recently from o2, first charge got well over 6 days battery life on standby, only turning off glance and double tap to unlock from factory defaults. Installed all my apps including Whatsapp (which we all know drains the battery) and currently at 2 days 4 hours, 40% remaining, estimated time remaining 1 day 10 hours. So that is 3.5 days on a single charge with mild usage and Whatsapp running.
Also, this is all compared on WP8, not 8.1.
wenttoabetterplace
12 May 14#1394
It will be because something in your credit history has flagged you as a potential risk (other people have had this issue too). O2 are also quite risk averse --- they declined me even though I am 999 Excellent on Experian, and 480/500 on Equifax...
I only got mine resolved by forwarding on my credit reports to O2's referral department. They tweaked something at their end...and out shot 2 more Lumia 1020's for me :smiley:
fuzzyman
12 May 14#1395
Anyone else having trouble checking out? After putting in credit card details says we couldnt complete order.
And at top it says o2 maintenance?
delboye30
12 May 14#1396
Ah right thanks for the info, looks like i'll be missing out on this one then. £600 deposit is ridiculous!
titchyyyyy
12 May 14#1397
Would they allow me to order it again if I pay £240 for the phone and cancel the contract? Wouldn't they start to get **** off if you cancelled 7 contracts in a row?
Pspvita
12 May 14#1398
Really that's funny because I did this 5 to 6 times and now I get nearly 2 days light usage.
wenttoabetterplace
12 May 141#1399
You won't get that far...I managed to bag 4 --- though that required the use of some creative language aimed at the credit referrals department!
You are more likely to be accepted on the £240 upfront agreement as it is far less risk to O2. So give it a go :smiley:. I personally always want that £150 kickback...hence why I keep trying for the £38 p/m contract :smiley:
There's money to be made even at the £240 handset cost level (before you even include the grip/store voucher/cashback)
mkmiah
12 May 14#1400
Amazing deal..! wish I didn't already have the S4 on refresh.. :neutral_face: Only gripe about Win 8.1 is I'd like to be able to change tile colours manually to different colours. All tiles a different colour with tiles for apps on the app list in a horizontal format. Not a vertical list.. :\
delboye30
12 May 14#1401
Went through on the £23 deal without needing the deposit and hopefully Quidco has tracked at £80 :sunglasses:
me78
12 May 14#1402
Hmm im a bit worried about the update before its really ready. I cant access amazon cloud player either. When will the update be officially ready do you know?
jacenj
12 May 14#1403
Op this is one of the best posts I've seen on here, not the phone for me waiting for a iphone deal with O2 refresh but voted hot
Chriseybaby
12 May 14#1404
Oh cock, I went for the cheap contract by mistake
stvoritel
12 May 14#1405
All I can suggest is to read how chemistry in Li-ion batteries works. If the phone's baseband needs to get calibrated, send it to a repair centre, where they know what they're doing and have an equipment for such a thing. Do whatever you want with your battery, I truly don't mind.
Your argument is pretty much the same as: ''Smoking kills? That's funny, I know a guy who's 70 and has been smoking whole his life!''
titchyyyyy
12 May 14#1406
Is there a way to get QuidCo to pay out before the estimated date? (Pref before the 7 day - so I can cancel it quicker)
mkh93
12 May 14#1407
how long did it take to track on Quidco?
TommyUK
12 May 14#1408
Hour for me
snappyfish
12 May 14#1409
forget Quidco tracking what about paying?
freebazee
12 May 14#1410
Can we claim £20 credit twice on the same account (obviously using 2 different eligible handsets)?
Pspvita
12 May 14#1411
Yes
wenttoabetterplace
12 May 14#1412
Nope...there is no way O2 will pay out before the cooling off period has ended.
freebazee
12 May 14#1413
Last time with Lumia 625 offer, I had to create a separate account to redeem the voucher (after spending hours with nokia on online chat)
Chet
12 May 14#1414
Ok so I just ordered - went via quidco for the £38 contract. Ive never used o2 refresh and am not sure I understand it but don't want to mess this up. So I wait for the phone (2 days), call o2, get the unlock code, then cancel the contract. Assuming quidco has tracked, it should pay out in 3 weeks(ish) even though Ive already cancelled the contract? Someone please confirm
Finally what is this £20 credit people speak of?
me78
12 May 14#1415
Ok I am hopefully updating to 8.1 now. Bit worried but the phone is driving me nuts so I guess it's worth trying. I've had samsung galaxy and nexus phones last and they are tons better but had naff cameras. If I get the quidco then the phone will have only cost £120 and I sold my old one for £120 (less ebay fees of about £15) which will sweeten it. I might sell it still though.
wyabcp
12 May 14#1416
Many thanks to the OP, have gone for the £38 and £150 cash back, hope it comes off. Should be delivered Wednesday.
I'll check Quidco later to see if it's registered.
me78
12 May 14#1417
I've still not spent my £20 there was nothing really to buy.
wyabcp
12 May 14#1418
Many thanks to the OP, have gone for the £38 and £150 cash back, hope it comes off. Should be delivered Wednesday.
I'll check Quidco later to see if it's registered.
rafi105
12 May 14#1419
How does the Sony Xperia Z compare to this phone (not just the camera) since they can be had at the same price and cashback.
In my opinion, most decent Android phones beat the Lumia 1020 hands down, especially the Xperia Z (minus the camera), BUT, if you're looking to make a lot of profit by buying/selling, it will barely make you any. Saying that, QuidCo's o2 cashbacks at the moment make any phone seem worth it if you're looking for a cheaper phone.
onlinejomaibwork
12 May 14#1423
can somebody tell exactly how much time O2 take to provide unlock code for this phone ?
If my friend who is on O2 pay monthly Sim only contract and I'm on O2 PAYG, Can be both get £40 ?
where I need to click to order? on referal email or through quico?
titchyyyyy
12 May 14#1424
It is £240, it's just not as simple as buying it outright.
onlinejomaibwork
12 May 14#1425
little confusion ..... I can cancel airtime within 7 day but can I keep paying £10 every month as device/phone price until 24 month?
knocik
12 May 14#1426
As i can see there it is £240 device price plus air time... everyone here posts full cost of a monthly payments multiplied by contract length.
titchyyyyy
12 May 14#1427
o2 refresh deals only have a contract based on the device plan. Once you've paid off your device plan, you can cancel the air time contract whenever you like (before 7 days cooling period OR after 1 month if you'd like).
rafi105
12 May 14#1428
From what I understand, once you cancel your airtime you have to pay the rest of the phone, £240 in this case (all at once).
titchyyyyy
12 May 14#1429
You can keep the airtime contract for however long you would like. The contract is only based on the device.
wyabcp
12 May 14#1430
Quidco is already showing the £150 cash back, after ordering about 2 hours ago, and estimated date of payment is June 30th ? If approved by o2
Sorry if this is been asked before, but when should I cancel the contract ?
thanks
TommyUK
12 May 14#1431
After you have been paid. Anytime before this is a gamble.
emJayO
12 May 14#1432
Bought this earlier, Quidco already tracked at £150
Pspvita
12 May 142#1433
Don't forget to claim your camera grips they are £45 on amazon if you get invalid imei when you fill the form simply use the contact email address provided on the form page and Nokia will verify the imei and send you your camera grip in 28 days you can even use it as a charging base looks cool from the reviews still trying to get my hands one but Paul has generously offered one thank you Paul that's providing it gets authorised thank you guys and girls for voting hot.
wyabcp
12 May 14#1434
Thank you, so that will cost me £28 each month I wait I presume....
has anyone on here actually been paid there full quidco amount (150)?
mkh93
12 May 14#1435
gone for the deal today 12 may '14, quidco £150 tracked in an hour, estimated payment 27th May thats after 14 day period! so possible have to pay the £28 bill for 1st month
TommyUK
12 May 14#1436
Yep £28. My quidco has just updated to 27th May for payment, so it could just be one month of paying the air time.
mkh93
12 May 14#1437
do I need to open the phone package / insert the sim to register before requesting the unlock code?
the porter
12 May 14#1438
No
wenttoabetterplace
12 May 143#1439
Just read the opening post!!! Seriously, you think a deal gets this hot and has this many pages of comments without it being true?! You haven't just waltzed in and spotted something new....you are simply, wrong.
wenttoabetterplace
12 May 143#1440
Jeeeees....
It's a shame this thread got so much extra heat today....because now we have all the same questions being asked all over again.
For anyone that wants to save us all the bother of repeating ourselves, READ PSPVITA'S OPENING POST! ALL THE INFORMATION YOU NEED TO KNOW IS LISTED THERE.
Thank you
knocik
12 May 141#1441
If you are taking monthly contract, provider is doing you credit check. Multiple checks can lower your score and you might find difficult to get credit or mortgage. It is the thing I don't like but this is how it is. My score was reduced recently by 1 check from mobile provider. Now stick to pay as you go. You can check your at experian or check my file. Those have free 1 month and free cancellations.
Paddy22222222111111111
12 May 14#1442
I hate when amazing deals like those get posted and i just got a new windows phone :'(
Anyway just forced 8.1 update with cortana as the new search engine shes bloody brilliant lol
916nick
12 May 14#1443
I ordered one of these April 25 and got it on Monday 28th, with the £150 Quidco tracking pretty much instantly and an estimated payment of May 10. Nothing changed until Saturday 10th and its now estimated as payment on May 24th so I had an online chat with Quidco this morning. i was told that O2 usually take 7 weeks to confirm cashback but not to worry as it had "already been approved by the retailer" and paid out after that. if not paid in that time, I should contact Quidco again and they would chase it.
Still sticking with the contract and playing safe as even if I end paying three months at £28, I'm still getting another £66 off the £ 240.....still a fantastic price for this phone.
wenttoabetterplace
12 May 14#1444
This deal has been listed for 3 weeks now :smiley:.
In other news, my 1020 business venture has come to an end. I can't even get credit for the £13 per month £240 upfront deal :smiley:. Still, 5x 1020's - and all the profit that it entails - can't be bad!
titchyyyyy
12 May 14#1445
Congrats :smiley: I'm not experienced with QuidCo though, will they honor the £150 payouts on the estimated dates or can they pull them instantly?
wenttoabetterplace
12 May 14#1446
I did that for a while - it doesn't localise to UK content unfortunately...so I reverted back to UK settings. The good news though; the UK and China will be the first tranche of countries to get official Cortana (along with the US). I'm hoping they open up the service when the 930/630 become more widely available.
wenttoabetterplace
12 May 141#1447
O2 are a highly rated payer - according to TCB/Quidco, they have a 99% user satisfaction rate, and they are quick payers. I have also spread my bets amongst 3 different accounts (TCB/Quidco), & also done two 1020's on the friend referral scheme. So I am confident that everything will go through without issue.
& in all honesty, even if every one of those cashback schemes failed, I would STILL be in profit! This is what you call a no-brainer of a deal!
Paddy22222222111111111
12 May 141#1448
Omg 3 weeks what the hell i go on hotukdeals mostly everyday how was this hidden from me :-(
titchyyyyy
12 May 14#1449
I can only imagine with the amount of people doing this, o2 may end up not paying out to quidco for a while in-order to keep people on their airtime deals. It's not every day I see a deal that offers me £180+ in profits for cancelling a contract and taking a short trip to CEX.
Has anybody actually been paid by QuidCo yet? I only see people having their estimated dates pushed further back.
titchyyyyy
12 May 14#1450
Can't disagree there to be fair!
wenttoabetterplace
12 May 14#1451
There have been a number of people reporting that they have received their cashback. On the Lumia 925 thread (same O2 refresh terms) there are LOTS of people reporting they have received cashback.
In the grand scheme of things, the orders placed via HUKD are probably chicken feed to a company as big as O2. They probably are barely even registering a pick up in sales! So I wouldn't worry...
Also, they have committed to being a 'faster paying' cashback company --- so if they go against that, then they will lose their v.favourable rating on Quidco/TCB - that will do more damage to them in the long run than allowing a few of these cashback things to go through.
Of course, I could just be speaking a load of jibberish.
I'm pretty confident about the deal though (largely because I have already made so much profit off of the first two 1020's I have sold).
wenttoabetterplace
12 May 14#1452
Don't be so sad! Just buy one of these and make some profit :wink:
itsadeal
12 May 14#1453
scorching deal thanks
dealomatic
13 May 14#1454
Am I missing something here?
How does one get Quidco/TCB AND the refer a friend bonus?
From what I can tell, it's either Quidco/TCB OR the refer a friend bonus, as one would have to click through a separate unrelated link in either case.
husainemr
13 May 14#1455
Friend bonus OR cashback. Not both
maddoglewis
13 May 14#1456
How long have you got to cancel the contract then? And why don't you have to pay up both the airtime contract and device contract of £38x24?
Pspvita
13 May 142#1457
You have 7 days to cancel and 30 days notice if you go over that you don't need to pay both because it's called a O2 refresh deal which is made up of a phone plan and a line plan please read the first post it should be explained in black and white.
Latinosharkey
13 May 14#1458
I ordered last night and got a confirmation for click and collect. The problem is there is nothing in my O2 orders. Is anyone else experiencing this?
Btw thanks op. this phone will be brilliant for honeymoon.
gsusx
13 May 14#1459
I did with my z1 compact, they insisted that i use the phone for at least 24 hours ....
gsusx
13 May 14#1460
Current owners.
1, Whats spotify like , does it allow offline play
2. Does it play avi files natively or is there any third party apps for it ?
mkh93
13 May 14#1461
I made a purchase once (not relevant to this deal) when I clicked both Quidco and TCB to open two windows and I completed one purchase with the other window open and it was tracked by both TCB and Quidco. but only one paid!
twinkle
13 May 14#1462
Spotify plays offline but no Sonos controller available...still debating about keeping mine.
TommyUK
13 May 14#1463
What time did you order? I had nothing in my account for like 4 hours and then i got a second confirmation email.
me78
13 May 14#1464
Since the update the phone crashed I did hard reset all seemed ok but the time is wrong. Cant find out how to change it so tried to search on the net and search isn't working. Any ideas?
twinkle
13 May 14#1465
'settings' - 'date +time'
Latinosharkey
13 May 14#1466
About 8pm last night. I'll get on to them soon.
Cheers
me78
13 May 14#1467
Thanks I can force the correct time but it says its 3am now if I have it on automatic. Google, bing etc all not working now, cant lig into my bank app either but internet working.
me78
13 May 14#1468
Ok think I've sorted it. Set time correctly turned off and on. Seems to be a bit buggy I'm assuming as not official update.
ACIDFORUMS
13 May 14#1469
UPDATE:
Logged into my TCB account (and with them quoting an avg of 2weeks & 2 dayy, been reduced by 2 days) I no have a payout
question is Does TCB not provide a popup,inbox or an email when payment has been made??
I had to check today and it had been avilable to withdraw. phew!
icavak
13 May 14#1470
When did you order?
wyabcp
13 May 14#1471
does anyone think there would be an issue if i sell the phone , prior to closing the contract ?
Milkfloat
13 May 142#1472
I was a little bit worried by the free grip offer after all the website is terrible, it always returns an error message and security warnings, the links do not work properly and the terms and conditions are sketchy to say the least. I did 30 seconds of digging and it is actually run by an outside promotions company http://opia-sp.com/ So it seems that it is not a website just for harvesting your data, it is likely to be legit, but incompetent.
You can see their domain registration details here
ACIDFORUMS
13 May 14#1473
around 26th of april
I waited for payment before cancelling
the porter
13 May 14#1474
Did yours ever move from pending ?
pauldh
13 May 14#1475
No, I have
bigpappa
13 May 14#1476
I ordered on Monday 28th
delivered on Wednesday 30th - after 1 day delay due to check
First bill to go out on 16th
If I am to be paid in 2w 2days then payment should hit the account tom?
gsusx
13 May 14#1477
nah dont see why there would be
lhbsmoosh
13 May 14#1478
O2 do not pay out cashback if you cancel the contract and they now take 6 weeks to pay (on Quidco at least). I had my cashback declined for this reason. Also the advisor says you cannot use the refer programme with cashback programme as one will over write other.
ACIDFORUMS
13 May 141#1479
i believe it did, when i logged in this morning, but as I said no prompt, I checked on the weekend and it was pending
I also just called O2 and cancelled the contract
samk06
13 May 14#1480
anybody have a link to claim grip from nokia?
Pspvita
13 May 14#1481
Look on first page it's all there
ACIDFORUMS
13 May 143#1482
are you that lazy?? Read OPs post!
samk06
13 May 14#1483
lol you did bother to reply then why not reply with the link..
anyways thanks i have found it..
iv filled the form but its giving error that IMEI no has been used. Iv just opened the box 5mins ago.. is anybody else getting this msg?
Pspvita
13 May 141#1484
You need to contact the email provided on the page and they will verify your purchase .
Pspvita
13 May 14#1485
Has anyone looked in the mirror lately and seen £100 bills in your eyes and the sound constantly sounding chick Ching! chick Ching! I just wanted to know I wasn't alone on this deal lol.
Fleabum
13 May 14#1486
Not really, I use £ notes here, not euros, not dollars.
See the deals still going strong, might order one for the oldies to mess around with the camera. :smiley:
Regards
Flea
pauldh
13 May 141#1487
...........and a bit more reading should answer your question.
TommyUK
13 May 14#1488
i'm guessing i can't get cashback again if i order a second one? also where are you guys selling these, cex or ebay?
Pspvita
13 May 14#1489
You can
jolieguano
13 May 14#1490
i cant get grip for the phone . they say my IMEI BEEN USED .
bigpappa
13 May 14#1491
does tcb have live chat like quidco as mine should be going paid tomorrow- exactly 2 weeks 2 days and if its not then I want to chase it up.
ACIDFORUMS
13 May 14#1492
log in tomorrow then log in day after
payment will be there
patience is required
dealomatic
13 May 14#1493
I see that OP has removed the refer a friend bonus from the title to avoid confusion!
wyabcp
13 May 14#1494
i don't seem to be able to order the 925... telling me my credit is bad :/
Marekj
13 May 14#1495
You'll have to be a little patient - They get batch info through from O2; they won't chase it up, as such.
TommyUK
13 May 14#1496
Mine turned up, just had a go with the camera and it is superb. Probably one of the best deals i've had of this site so far!
TommyUK
13 May 14#1497
Huh, try a different card?
titchyyyyy
13 May 14#1498
I've managed to grab two x 1020's before being rejected any more credit. Hopefully they will allow me to buy more after I've cancelled the contracts on both as it should go onto your credit report as paid on time and give me more points?
wyabcp
13 May 14#1499
my credit is fine, maybe it's because they're still processing the order for the 1020 :/
titchyyyyy
13 May 142#1500
I got £300 cashback in my QuidCo for two contracts and on eBay you can get around £310 (£270~ after fees/delivery) for a 1020.
I'm trying to sell mine on Gumtree though for £300 each, I have a few offers of £280 in cash.
TommyUK
13 May 14#1501
Same here and this actually happened to me a couple of years ago when a samsung s2 deal was posted, i'd wait untill this phone turns up then try again.
titchyyyyy
13 May 14#1502
They only allow you to buy one at a time, if it's still processing then they will decline you. Sometimes they will only allow you to take one at a time regardless.
TommyUK
13 May 14#1503
Ok Thanks.
Yeah, i think i'm gonna order another :smile:
martyn_3000
13 May 14#1504
I've taken the gamble with this.
How have others faired with Qudico? How long has it taken for them to pay out?
Do you think it's best to wait until they've paid out before paying off the phone and cancelling the air time agreement?
pinkcalculator
13 May 14#1505
Still thinking about it never got my quidco from the iPhone 5 deal though I was happy with the price without it. It did to track correctly and though I've had a claim raised for a while its just not coming through expect it will be declined anyway
sharpinf
13 May 141#1506
Things seem to be happening. O2 has just stopped being 'Faster Paying' on TCB and there is a new additional term "Cashback transactions may take more than 6 weeks to confirm. If any sales are cancelled or returned within this time frame, your cashback will be declined" :disappointed: - that and with Quidco pushing back payment dates maybe O2 are getting annoyed with the refresh deals!
wenttoabetterplace
13 May 141#1507
I'm glad I didn't trust my luck on this one! My contract will remain open until I get that cashback in hand :smiley:
Pspvita
13 May 142#1508
Quidco was always a bonus the phone is still cheap plus all the freebies.
titchyyyyy
13 May 141#1509
I've got two with QuidCo and they are estimated to be paid out on the 27th May (16 days after ordering), I won't cancel the air time until I get the cashback though. I don't mind paying a month on each of the contracts, considering I will still get a £244 profit via cashback.
the porter
13 May 14#1510
Just payed mine off £240 received at dinner TCB will get a rollicking if they keep moving the goalposts again
the porter
13 May 143#1511
Returning is cancelling paying the contract of is a total different thing
pinkcalculator
13 May 14#1512
I'm not surprised if someone contacted quidco about it then they will tighten up the cashback terms I got the iPhone 5 and was happy to pay the price without the cashback depends if you want the phone to use or to sell on.
titchyyyyy
13 May 141#1513
It's not a gamble. Regardless - you are making a profit without the cashback. You would only be making a loss if they didn't pay out the cashback for 6-8 months and you were still paying the air time (Depending how much you sell the phone for). I assume they cannot push it back that far after giving us a two week estimate though as it would give o2 a bad reputation with TCB/QuidCo.
I estimate at most, you'll have to pay for two months of air time talk at £56 (Still £94 profit via cashback) if they continue to push dates back.
wyabcp
13 May 14#1514
This is a pain, I wanted to get the 925 for myself and sell the 1020, seems I might miss the o2 deal if I wait for the contract to be cancelled after cash back comes through :disappointed:
bigpappa
13 May 14#1515
i will kick up a big fuss if tcb mess this up.
wenttoabetterplace
13 May 14#1516
You are still cancelling part of the overall contract...and you are still essentially taking 2 years worth of call plan revenue away from O2.
It may be a tough pill to swallow - but O2 may well stop paying out cashback to people that are clearly just playing the Refresh system...
Good luck either way
TommyUK
13 May 14#1517
o2 unlock link does not work, just got this generic reply:
"Hello,
Thanks for your email, but we have now shut down our email support
service."
lhbsmoosh
13 May 14#1518
As posted before, O2 will not pay out on returned or cancelled contracts, I've already had it confirmed. You can still cancel your contract and sell but your cashback will decline.
lhbsmoosh
13 May 14#1519
As posted before, O2 will not pay out on returned or cancelled contracts, I've already had it confirmed. You can still cancel your contract and sell but your cashback will decline.
gsusx
13 May 14#1520
Superb !!!!!
emJayO
13 May 14#1521
Just bought a second one.. where do I honestly draw the line?
bigpappa
13 May 14#1522
People have paid out on contracts they have bought the phone and cancelled the airtime.
lhbsmoosh
13 May 14#1523
As posted before, O2 will not pay out on returned or cancelled contracts, I've already had it confirmed. You can still cancel your contract and sell but your cashback will decline.
Matt-C
13 May 14#1524
I've already had my quidco paid after cancelling....
titchyyyyy
13 May 14#1525
Did you cancel before the 7 days cooling period?
Either way - QuidCo pays out within 15~ days of your purchase, which means even if you have to pay for one month of your airtime, you can just cancel it after your cashback payout.
wenttoabetterplace
13 May 14#1526
Yours is a pretty unique situation though. O2 haven't actually paid you --- Quidco have...
Your trick won't work for everyone unfortunately.
Matt-C
13 May 14#1527
True and only time will tell for others, TCB have however been paying out
the porter
13 May 14#1528
I don't disagree but until tcb stipulate this in there t&cs normal rules apply,and when I and others took out the contract tcb hadn't moved the goalposts and no rules applied so they have to honour it, but lately they keep doing this and then have to backtrack but we will see how it goes as ever cashback isn't guaranteed :smiley:
v8griff
13 May 14#1529
Wow, super deal, have heat
emJayO
13 May 14#1530
Hmm, tried buying a third and failed the O2 credit check.. Odd, Noddle has me down as 4/5 rating.
wyabcp
13 May 14#1531
Was this after cancelling the contract ?
emJayO
13 May 14#1532
Nope, I've not cancelled any contracts. Only had one delivered today and placed my second order this evening.
eek
13 May 14#1533
nope you need to put a foreign sim in it and enter the appropriate code.
mkh93
13 May 14#1534
have you tried unlocking it without using the phones?
mkh93
13 May 14#1535
but can you get the code before using the phone on O2?
xboxsteve
13 May 14#1536
Hi, I have gone for the £38 deal and got an email from quidco showing tracked at £150. Apologies if it has been answered (there is conflicting evidence), but when should I cancel the contract ensuring I get the cash back.
emJayO
13 May 14#1537
Well, to ensure you get cashback I'd cancel after you've been paid by Quidco.
mkh93
13 May 14#1538
funny that I received a bill for the first month, and I am yet to receive the phone..
the porter
13 May 14#1539
Yes of course I have got the code and phone still sealed in box
xboxsteve
13 May 14#1540
Cheers...
whywhy
13 May 14#1541
Did you actually manage to unlock the phone without putting a foreign sim in? When I tried to unlock mine i was told by o2 staff that I must put o2 card in and keep the phone switched on for 24 hours before requesting an unlock code...
Pspvita
13 May 14#1542
Fill the unlock for out instead it's much faster and you don't need to insert the sim in.
wenttoabetterplace
13 May 14#1543
Please....rather than ask the same old questions, just trust what other people are saying - or read through the thread...
All of these questions have been answered a great many times.
To save you any effort though. No, you do not need to open the box to apply for the code. You only need to put a foreign sim in when you actually want to apply the unlock code.
the porter
13 May 14#1544
You have to put in say a three sim in to get the lock screen up or I presume you do ,don't take O2 staff on they don't know there **** from there elbows
gsusx
13 May 14#1545
Doesn't need to be a foreign sim. Just any sim other than an O2 one.
Pspvita
13 May 14#1546
Never imagined this deal would reach near the 2000 hotspot thank you all.
mkh93
13 May 14#1547
what to do with the vouchers of £54 if you don't need it
wenttoabetterplace
13 May 14#1548
The £34 in games are handset specific - you cannot make any money from those.
The £20 store voucher could be sold. Alternatively, rent a few films from Xbox Videos --- or go and support some developers and buy some apps.
wyabcp
13 May 14#1549
I wonder what will happen when the o2 quidco offer expires ? did this happen before and they reinstate for another period ?
titchyyyyy
14 May 142#1550
Most likely go back down to basic rates. Either way, people will be making profit from these contracts UNTIL o2 stop paying out on Refresh contracts via QuidCo/TCB. That could be tomorrow, it could be next week.
There is still over £50+ profit to be made without the Cashback, so until o2 change the device cost to £11-£12, people will continue doing this.
jun19
14 May 14#1551
If I cancel the air time after 2 weeks to ensure the cash back or later, do I have to pay for the next month bill also, also is there any legal restriction if I not cancelled in within cooling off period, I am bound with 24 months term .
TommyUK
14 May 14#1552
Has anyone used that Noddle credit check site, is it reliable?
titchyyyyy
14 May 141#1553
As far as I know - considering they require a 30-day notice, you will only pay up until the end of your contract, I'm not 100% sure about this but if you cancelled two weeks into your contract then you would most likely have to pay for 1 month + 1/2 month (£42), somebody more experienced would have to confirm this though.
As explained many times, as long as you pay off your device plan (24 x £10) then you are free to give your 30-day notice (If after the cooling off period) to cancel the air time plan thus disconnecting you from the contract completely.
titchyyyyy
14 May 141#1554
I've used experian and Noddle and they're completely the same. Except Noddle is free :smiley:
jun19
14 May 14#1555
guys, I purchased yesterday and quidco tracked with estimated payment on 29th May, should I cancel after getting the unlock code immediately or wait until is shown payable, O2 really paying in 3 weeks time ? as I read some people said they estimated payable date is keep on changing
johnieutah
14 May 14#1556
A note to others trying to get the unlock code...
I tried this form and it never worked. Ended up doing a chat and got the code 48 hours later.
To answer the other question about a "foreign" SIM... this is simply any SIM that is not O2 (or O2 based so Giffgaff, Tesco etc... will not work). I just ordered a free EE PAYG SIM and that worked fine in the unlocking process.
johnieutah
14 May 14#1557
Question about these redemptions. I know there is a deadline by when you need to claim the credit (with the phone), but is there a deadline by when that credit needs to be used (if that makes any sense)?!?
memyhead
14 May 14#1558
On 8.1 when you download a song via IE. How can you locate it's whereabouts on the phone. Just says download completed? Looking to delete it...
aqs123
14 May 14#1559
Yet to receive a reply from nokia regarding the camera grip, anyone know how long they normally take to respond?
me78
14 May 14#1560
They've not replied to me when I emailed about grip either.
johnieutah
14 May 14#1561
I got an immediate reply apologising and asking for my IMEI. Replied straight away and have yet to hear anything back either. Still doesn't work on the website :disappointed:
bigpappa
14 May 14#1562
Ordered on 28/4
Delivered 30/4
14/5 -still pending 2 days 2 weeks later.
I have no faith left that I will get this cashback. Well done for those that got lucky.
This is a hit and miss deal. The heat should be reduced.
jun19
14 May 14#1563
did you already cancelled the air time plan and pay off for the phone ?
twinkle
14 May 14#1564
I'm still waiting on cashback from February and I still run that contract.
This time my date just gets pushed forward on a daily basis.
pauldh
14 May 14#1565
Is that with Quidco or Topcashback? I have only ever used Quidco, have you not contacted them yet about it showing as pending?
pauldh
14 May 14#1566
Have you not contacted them?? Something is not right for that kind of delay and I certainly think that after that length of time that you are in the minority of non-payouts.
bigpappa
14 May 14#1567
will do now and keep you lot upto date.
no contract not been cancelled.
pauldh
14 May 14#1568
Ok - showing as pending must just be a glitch
AbandonedTrolley
14 May 14#1569
Picked mine up yesterday, all debranded and running 8.1 however I've noticed a small speck of dust under the lens cover. It's not showing up or distorting photos but it's annoying that I know it's there! Already requested the unlock code too so think I will just live with it and hope that it gets knocked to the bottom over time.
Quidco has tracked, not yet confirmed.
bigpappa
14 May 14#1570
Not looking good on TCB.
Not allowing me to create a support ticket.
"We need you to allow 4 weeks past your Estimated Payable Speed, before contacting us with regards to your O2 cashback."
Payment speed was 2weeks 2 days. So looking at a minimum 6 weeks before any chance of payout.
Those that went with quidco well done. TCB has been a farce.
bigpappa
14 May 14#1571
everything still running.
pauldh
14 May 14#1572
Just had further notice from Quidco that O2 are typically confirming and paying in 7 weeks at the moment..........although mine "is still looking goog to pay tomorrow" on the original estimated payment date! They clearly don't have a clue when O2 will be confirming.
pauldh
14 May 14#1573
AbandonedTrolley
14 May 141#1574
Even at seven weeks that's still around £100 cashback after taking in to account the 2 months airtime bills, I'm still happy with that but then again I've not gone and bought loads with the sole intention of making profit like some others have.
pauldh
14 May 14#1575
Yeah it's still a good deal but people should note that the £150 Quidco or whatever amount of headline cashback they think they are going to net, they will not. At 7 weeks you are looking at 2.5 months, more likely nearer 3 so it is still a nice little earner but if O2 delay further and Quidco don't stump up in advance.............
afrik
14 May 14#1576
Great deal but I'm up for 1520.. Awaiting good deals..
Voted hot.
wyabcp
14 May 14#1577
In order to get the Unlock code i have to use the phone on the network :disappointed: is that correct ? i was hoping to be able to send the box once sold out as sealed .....
pauldh
14 May 14#1578
No you can get the code generated but to activate it you will have to take the phone out of the box and put a foreign sim in
TommyUK
14 May 14#1579
Thanks, gonna check my score and order a few more today :smirk:
johnieutah
14 May 14#1580
My thoughts exactly... I am still within the 7 days so wondering if I should just cancel the contract and pay up now with no penalty or wait probably a good 2/3 months just to see a £20/30 return (cashback on my deal was "only" £120). Even at £240 for a brand new 64GB 1020 is a stonking deal. Then you add in the grip and store offers it takes it aup a notch to amazing deal. With Quidco it almost seems to be good to be true :smiley:
TommyUK
14 May 14#1581
Can the phone be unlocked via chat then?
Btw my imei was also invalid so i emailed them but i too have not had a reply, hopefully they don't cancel the deal.
wyabcp
14 May 14#1582
I was told by support that the phone has to be used on the network first, in order to register the IMEI number with o2, and then they can produce the unlock code and pass it on to me ? Maybe the IMEI number on the front of the box is different to what's on the phone ?
wyabcp
14 May 14#1583
Yes appears so, except i have to contact them again after it's used on the network.
titchyyyyy
14 May 14#1584
After talking to QuidCo - I've decided to cancel both contracts before the 7 days and pay off the device plans.
Seems to be an average "7 week" cashback payout and even then, o2 are allowed to impose more T&C's on to the cashback, I can't imagine they will pay cashback on refresh plans for much longer if at all. TCB on the other hand are the ones paying out even if you've cancelled your contract within 7 days but it seems to be only on the Nokia 925's, I've seen a few lucky people in this thread do it with the 1020 but they are a very small minority.
Regardless, I will coup the £18 from CEX and register for two camera grips (If they get delivered is another question), seems alot of work to be done for an £18 payout though! Disappointing.
TommyUK
14 May 14#1585
Yep definitely can. Just did it on chat, really quick and easy.
Pspvita
14 May 142#1586
This deal was never to buy multiple handset which is a lot of work if your relying on cashback payouts but that was your choice this deal was just to get a nokia 1020 at a decent price some cash back and some freebies along the way.
TommyUK
14 May 14#1587
Showing as the 27th of may for me on Quidco.
wyabcp
14 May 14#1588
so have you used yours on the network ? or did you just take the imei from the front of the box ?
martyn_3000
14 May 14#1589
Seems we were a little too late to the party. My Quidco has just tracked from my order yesterday and says estimated payout 1st July!
If I cancel then I will have to give 30 days notice which means paying for 3 months of £38.
Still debating whether to cancel the whole thing now, or risk waiting for quidco payout...
TommyUK
14 May 14#1590
Used it on the network as i am keeping it. Although the IMEI number is the same on the order form,box and phone for me.
Milkfloat
14 May 14#1591
Just had an email from the 'grip guys' saying to resubmit my IMEI in 48 hours. A few days ago I had an email saying that it would be despatched within 28 days. I guess I should go through the rigmarole again just to make sure.
wyabcp
14 May 14#1592
No it's £28 per month not £38
afrik
14 May 14#1593
Great deal but I'm up for 1520.. Awaiting good deals..
Voted hot.
martyn_3000
14 May 14#1594
Pretty sure I signed up for the £38 so I could qualify for the £150 cashback.
Are you saying I can pay off the phone before then, and just leave the airtime to run for the 3 months? Won't that reduce the cashback amount?
pauldh
14 May 14#1595
At £120 cashback, in my opinion and knowing what the delay can be on cashback, I would only go for this if I really wanted the phone. Some people have been selling theirs on Gumtree and ebay for good profit but after ebay fees or if you are left with the phone if you don't sell on Gumtree, you aren't left with a massive amount of profit.
Biggest risk of all is O2 just not paying the cashback/delaying for 4+ months! Then you have a problem.
pauldh
14 May 14#1596
They've been a nightmare for me dealing with them, responding to emails is not what they are good at! They have asked this morning for an upload of my proof of purhcase and they may the do a manual order.
pauldh
14 May 14#1597
You leave the £38 per month running, £10 of which goes towards the £240 phone contract and therefore reduces what you will ultimately pay off
titchyyyyy
14 May 14#1598
I reckon o2 cracked onto the cashbacks from the 925's and realised they were making a loss. I can only imagine a company like o2 are sneaky enough to offer amazing cashback, make you wait 3-4 months for a payout and then slap a "Refresh" clause in the T&C's to which they won't pay out at all, recouping their losses and leaving everybody else £60-70 out of pocket.
Maybe I'm reading too much into it, but barely anybody has got cashback from the 1020 deals and it's a much safer bet to just make your £9 profit from CEX (Or more, if you can sell on eBay/elsewhere quickly) and register for the camera grip before you sell the phone.
I don't have the cash to be able to gamble the chance at getting cashback from QuidCo versus a loss of £40-£60 on each contract I bought.
wyabcp
14 May 14#1599
real pain, i though breaking the seal of the box was bad enough, but the phone is also heavly wrapped up so i'll have to break that too to put the simm in... looks like i can't sell as a sealed unit anymore... :disappointed:
TommyUK
14 May 14#1600
"Brand new , seal has been broken to check contents"
TommyUK
14 May 14#1601
damn, maybe they are running out of free stock?
jun19
14 May 14#1602
The best thing in my opinion is to cancel the plan immediately and if we lucky we get the cash back, otherwise paying monthly bills for few months is not good idea, at least I am going to cancel within 7 days hope they don't charge me for the first month
dawsonio
14 May 14#1603
CEX now only offering £232
titchyyyyy
14 May 14#1604
I have refused the delivery of both phones just now (Considering CEX is now £232) and will just cancel with o2, nothing lost, nothing gained. I suppose this is still a good deal for those who wanted a Nokia 1020 for £240, but I'm happy with my S4.
martyn_3000
14 May 14#1605
Oh yeh, didn't think about it that way.
In that case I'll leave it running for the next couple of months, fingers crossed it gets paid out on or before the estimated date.
At least I'll have another sim/number to get up to some mischief with for a while.
mkh93
14 May 14#1606
O2 is asking me to use the phone on their network before I can request unlock code, any suggestions?
wyabcp
14 May 14#1607
exactly what i got, you will have to break all the seals, put simm in and get onto the o2 network in order for the unlock code to be registered for the device
titchyyyyy
14 May 14#1608
I wish everybody good luck in the thread for their cashbacks but from what I can see, they are just going to continue pushing the estimated date away - a QuidCo adviser also told me that they do not expect any payouts until July the 1st now at least (7 weeks ish).
In the case of it being 7 weeks and with a 30 day-notice, you are at least going to be paying £84 on air time talk out of your own pocket, which also gives o2 many weeks before they can stick a sneaky T&C that won't pay out on refresh contracts until a certain time or at all.
emJayO
14 May 14#1609
To be fair, when I bought the phone it stated the estimated pay day would be 1st July. Regardless, if I pay £56 for two months of line rental and then pay £240 for the phone, it'll have only cost me £146 by that time - still a great deal (if Quidco pays out)
Pspvita
14 May 141#1610
You know this phone still retails at £399 in most stores to £349.99 so better than paying that and those are 32gb versions for that price look at all the freebies thrown in the cashback was always a bonus.
aqs123
14 May 14#1611
When did you email them? I emailed them on the 12th.
Pspvita
14 May 14#1612
i emailed them on the 12th too no reply they probably been hampered to the brim with request for grips will keep them busy for a while i guess.
johnieutah
14 May 14#1613
You can do it on chat. Was very quick and easy, just use the IMEI from the box. You'll need the phone number and email address (the code was emailed to me so I didn't have to use the O2 SIM at all)
crazymonkey
14 May 14#1614
plus there is a chance of your CB still being paid :wink:
wyabcp
14 May 14#1615
oh, i was denied on chan
Oh, i was told differently in the chat, i provided all you did but they said i had to use the sim in the phone :disappointed:
johnieutah
14 May 14#1616
Yep just got the same. They need the IMEIs to match sales data or something. Try again Friday afternoon then I guess.
the porter
14 May 14#1617
Don't listen to O2 they talk rubbish you don't have to open the box to get the unlock code no matter what they say
afrik
14 May 14#1618
Great deal but I'm up for 1520.. Awaiting good deals..
Voted hot.
Pspvita
14 May 14#1619
yes
yes you keep saying this lol 3 times now.
Pspvita
14 May 141#1620
here lol are you a spambot? lol
johnieutah
14 May 14#1621
If I cancel the contract within 7 days, what do I pay, just 7 days usage right? Any longer and you have to give a months notice?
I can see this cashback being pushed back and back, what if it goes beyond 4 months? - then you're definitely on a loser...
Pspvita
14 May 14#1622
This deal is never a loser with or without cashback lol
titchyyyyy
14 May 14#1623
In most cases, you will make a pure profit from this handset if you're able to sell on eBay/Gumtree and get your £270+ worth, without cashback. Cashback is a complete gamble at this point as nobody knows if o2 will ever pay out or keep people waiting up until the point in which you make no actual money from it.
If you're looking for airtime after you pay the £240 off, this deal is quite nice as it's £28 pm for Unlimited mins/texts and 8gb of 4g data... I currently pay £39 pm for Unlimited mins/texts and 5gb of 4g data with sky sports subscription until Nov 2015. I know which package I'd rather take...
misterleoni
14 May 144#1624
I notice people are getting bitter and cynical about cashback times. Cashback is never guaranteed but should pay out. You should never buy a huge pile of these Refresh deals just for profit. Not only does it risk spoiling it for everyone when O2 clock on and change their policies but it's a big risk as all cashback sites make a point of saying that it is NOT GUARANTEED.
If you want a Lumia 1020 this is a fantastic price, but don't moan if you bought five and are annoyed at losing some of your profit because cashback times are being pushed further into the future.
Also, being 'sadface' about having to open your phone to enter an unlock code will never get anyone's sympathy! People don't tend to sympathise with the profit-hungry.
Leunglee
14 May 14#1625
I still remember the iphone 5 refresh deal... now that was an amazing deal!
This is a good deal if you want the phone and are willing to gamble a month minimum to see if the cashback pays!
FYI, I never received cashback on either of my iphone 5 deals (one of which i kept for over a month then cancelled, one which i cancelled within 7 days)
Well done to those who have been paid early! You've certainly got a hot deal IMO!
jimjam149
14 May 14#1626
How long does it take to get the unlock code after requesting it on the site?
AbandonedTrolley
14 May 141#1627
Exactly, I'm happy with this as a deal for a change from Android, previously had the HTC One (M7) now on eBay, but wanted something different and this seemed a bargain in all honesty. If the cashback pays out I will be more than happy, if it doesnt well then I've still a nice phone with a much better camera attached to it.
the porter
14 May 14#1628
Around 24 hours
the porter
14 May 14#1629
Bang on just received my code from 24 hours ago
wyabcp
14 May 14#1630
So annoying :disappointed: i've broke the box seal
essexguy2
14 May 14#1631
Quidco now specifically excludes the Lumina 1020 from any cashback, this has now been added to the terms and conditions. not sure when that appeared or if it will effect current orders?
the porter
14 May 14#1632
It's only been added in the last few hours if that and no it won't effect previous orders,you can tell it's only just been added there's no a on the lumia
misterleoni
14 May 14#1633
Who cares?
misterleoni
14 May 14#1634
Mine came in thirty minutes!
the porter
14 May 14#1635
Damn there's always somebody who's comes quicker than mine :wink:
misterleoni
14 May 14#1636
How long has that been part of the T&C?
ah_heng
14 May 14#1637
Topcashback has officially exclude this deal from cashback... hmmm...
the porter
14 May 14#1638
Yup game over for cashback next !!!!
Pspvita
14 May 14#1639
First post updated Topcashback is still good.
johnieutah
14 May 14#1640
Is that for only new orders or for the rest of us that got in there before this was added do you think?
Is that for only new orders or for the rest of us that got in there before this was added do you think?
the porter
14 May 14#1641
No it isn't read the t&c
the porter
14 May 14#1642
Rest of us should be fine yesterday and before
Pspvita
14 May 14#1643
Where does it say 1020 excluded from Topcashback trying to find it.
the porter
14 May 14#1644
**PLEASE NOTE: All purchases of the Nokia Lumia 1020 made 14/05/2014 onwards will not be eligible for cashback.
Pspvita
14 May 14#1645
First post updated well still a good deal without the cashback.
R4m13
14 May 14#1646
good deal!
ah_heng
14 May 14#1647
When you click thru the link in topcashback, a pop up window mentioned that Lumia 1020 is excluded for cashback
TommyUK
14 May 14#1648
oh well glad i got one anyway!
wyabcp
14 May 14#1649
Quidco still good though ?
Pspvita
14 May 141#1650
Ok thanks first post updated.
the porter
14 May 14#1651
Nope
Pspvita
14 May 141#1652
If you get all the goodies you still get about £115 worth of stuff minus £240 £125 for the handset still not bad.
ah_heng
14 May 14#1653
Is there any lawyers in house? In the Quido page, it states all LUMI 1020 is excluded. Does that means LUMIA 1020 is fine?
hehehe...
Cheeky.
wyabcp
14 May 14#1654
925 should still be ok i presume ?
the porter
14 May 14#1655
Yes if it's not included in there clauses but for how long though ?
wyabcp
14 May 14#1656
oh my! need to get it ordered... or shall i stick with the 1020 :smiley: damn
pauldh
14 May 14#1657
Right guys - I have just called O2 and cancelled mine as didn't want to run the risk. Paid £240 off the phone and will have the initial £30.80 airtime to pay in a few days then all done and dusted. Sold the 1020 to CEX for £249 so will be £21.80 out of pocket but I'll put it down to experience. You never know, Quidco may still pay :smirk:
Pspvita
14 May 14#1658
And that camera grip :smiley:
TommyUK
14 May 14#1659
I got an email back about the camera grip telling me to wait 48 hours and try again.
mkh93
14 May 14#1660
because the imei was showing to be invalid, I had to manually submit my details through email and also had to send them purchase receipt,
mkh93
14 May 14#1661
anyone got the screenshot of the previous quidco offer , just in case we need it ..
emJayO
14 May 14#1662
I spoke to Quidco on live chat, very kind lady confirmed that my cashback would be honoured as the phone was purchased prior to them amending the T&Cs.
wyabcp
14 May 14#1663
with quidco not honouring any new deals, I wonder if it's safe to cancel the contract now and get cash back? I'm still unable to order my phone of choice 925, due to already having a contract
wyabcp
14 May 14#1664
Oh sorry to hear that, why didn't you hang on ? they should honour it after at least 2 months ?
pauldh
14 May 14#1665
I have no doubt the cashback would pay but O2 could quite easily delay these as long as they want now to ensure the recoup the cost of cashback. Estimate/previous experience of payment speed and actual length of time O2 decide to take on this deal could be 2 very separate things. And although Quidco have paid to me before when retailers delayed and have done so with Matt-c I fear they may not do now they are aware of what people are doing. Decided not worth the risk for me personally.
bigpappa
14 May 14#1666
I debranded and then upgraded to 8.1.
Everyday my phone just dies when it has charge. Only Volume down + power switches it back on. It then has the wrong date and time.
What are my best options? I dont think you can downgrade the o/s? If so can I return it to o2 for replacement?
Matt-C
14 May 14#1667
O2 have a 14 day fault policy, if you're still within this ring them up and ask for replacement, before you send it back change the firmware back to what it was if you can.
If you're outside of the 14 days or you've cancelled your airtime plan you may be better off going directly through nokia
afrik
14 May 14#1668
Great deal but I'm up for 1520.. Awaiting good deals..
Voted hot.
wenttoabetterplace
14 May 14#1669
There is nothing wrong with the hardware on your phone. You are simply facing one of the bugs that comes from having a WP8 firmware on a WP8.1 phone.
The Cyan firmware will be released fairly shortly by the sounds of it (and will get to you all the quicker as you have a debranded phone).
You can downgrade to WP8 - but don't expect O2 to replace it because no fault will be found.
wenttoabetterplace
14 May 14#1670
When did they amend the t&c's?
I have a 1020 waiting to be delivered....the Quidco tracked a couple of days back. Am I within the timeframe?
Many thanks
wenttoabetterplace
14 May 14#1671
For any creative people out there, I am sure the following film will be of interest;
It shows what you can achieve with a 1020 and some imagination.
itsadeal
14 May 14#1672
Is that correct what they are saying ?
If I use the O2 sim card that comes with the phone will it prevent me from still cancelling the airtime tariff within the 7 days.
I don't want to be tied to their call plan and unable to cancel it.
Pspvita
14 May 14#1673
Oh look it's the spam bot again
afrik
14 May 14#1674
Damn.. It's my phone playing up again.. Hence getting Nokia. Fairly good Android (note 2) after a year and I have enough now..
Pspvita
14 May 14#1675
I thought the matrix had us.
wenttoabetterplace
14 May 14#1676
I have no idea what you just said :man:
titchyyyyy
14 May 14#1677
Still a great deal regardless, but it all depends on if QuidCo pay out. If they don't, you're just chucking money away as I bet most people have contracts already.
misterleoni
14 May 143#1678
You don't have to put the SIM in the phone. Customer services always say that but it's BS. Just use the number they sent with the phone on the online form and it will unlock regardless. You can put the SIM in and make some calls, send some texts if it makes you feel better but it will make no more difference than if you were to dance around a maypole dressed as a chicken with the SIM card sellotaped to your a**e - same result - phone will unlock.
misterleoni
14 May 141#1679
Second update to 8.1 Preview has recently appeared. Check for updates - making sure you still have the Preview For Developers app installed and signed in.
misterleoni
14 May 14#1680
I don't think they will. They've changed their terms with Quidco but in the scheme of things the payouts thus far won't be huge, and they won't want to harm their reputation with customers or cashback sites by acting like a**es. We can theorise all we want but I'm just going to use my 8GB as 'spare' data anyway. I'll wait till the cashback pays then cancel. It will at least be better than paying a lot more outright for a 32GB one, and I think O2 will be good about this. I suspect they have an absolute MOUNTAIN of 1020s and are glad to be getting rid of them. Maybe they overestimated demand, and as the only carrier with 64GB stock are now stuck with them. Space is money too.
Notorious1
14 May 14#1681
As misterleoni has stated, the update is out so go to settings and check for updates. If that doesn't fix it then take it back.
itsadeal
14 May 14#1682
thanks for the info, saved me buying a roll of sellotape
dealomatic
14 May 14#1683
So cashback is now dead and buried.
How about going back to the refer a friend offer/bonus?
wyabcp
14 May 14#1684
so are you saying, once we talk to customer services and give them the details, regardless what they tell us about using the sim, the code will still be automatically sent to our email address's ?
thanks
mkh93
14 May 14#1685
in response to my unlock request submitted on line I received this response below:
Hello,
Thanks for your email, but we have now shut down our email support
service.
Don't worry though, for instant help speak to us on Live Chat, where
we'll try to solve your issue straight away.
Did you know you can manage your account online at My O2? Just click: http://www.o2.co.uk/myo2.
With My O2, you can view your bill, check your recent charges and
allowances, add data bolt ons, see when your upgrade is due.
If your phone's been lost or stolen give us a ring on 0844 909 0202, so
that we can stop any unauthorised use of it.
Thanks
O2 Customer Service
the porter
14 May 14#1686
Come on mate you have been told that's the case now umpteen times :smiley:
Pspvita
14 May 14#1687
Title updated
wyabcp
14 May 141#1688
lol apologies, just the guys on the support desk just wouldn't agree, they even emailed me transcripts of conversations I had with previous conversations with them, I won't knock them coz they're pretty helpful, just not fully versed that's all, thanks for the info...
TommyUK
14 May 14#1689
I got it too. You need to go on chat to do it.
Pspvita
14 May 14#1690
Apparently a new 8.1 update is out today with battery improvements anyone got it yet mine still says up to date http://www.ijsmblog.com
usenetz
14 May 14#1691
Updating right now :stuck_out_tongue:
Pspvita
14 May 14#1692
I am trying to use mobile data but just get up to date already maybe wifi only.
EDDS
14 May 14#1693
Make sure the developer preview app is installed, if not, install it again and run through the acceptance steps again.
delleddy9
14 May 14#1694
I am downloading it now on Wifi. I did checked on mobile data and it said it is upto date. But when i checked on Wifi it let me download the update.
Has anyone tried playing flash content on Lumia 1020. I dont think IE11 on this phone support Flash content. Is there app that lets us play flash content...
discount4cash
14 May 14#1695
Usually within 24 hours to your email mine was just after 10am the next day
Pspvita
14 May 14#1696
That done the trick as I unistalled the developers beta app after 8.1 was installed the first time.
misterleoni
14 May 14#1697
Flash is dead and buried. Even Android has ceased support for it. There might be an app in the store but I doubt it will be up to much.
misterleoni
14 May 14#1698
Update on camera grip for people - O2 are aware of it. You apparently need to activate the device with the SIM in and wait 48 hours and this should automatically update Nokia's servers such that the IMEI works on the claim form. For anyone hoping to make a quick buck by selling a sealed 1020 this is probably bad news. Anyone who just wanted a bargain camera phone to actually use will be pleased to know that there aren't any issues as such. O2 are on the list of participating stores so there's no reason we won't get the grip - provided we are willing to open the precious box and stick the SIM in!
titchyyyyy
14 May 14#1699
Well - people will still pay the full whack on eBay/CEX/Gumtree for a 1020 if it's only been opened once to unlock (Or in other peoples cases, request the camera grip) so long as you keep everything else in the box / don't remove the screen protecting thing and wash your hands before you touch it :smiley:
sbellseb
14 May 141#1700
Anyone want a referal just send me a PM. We both get £40 in vouchers. No doubt someone who will remain nameless will chip up and say "keep it in the family" blah de blah de blah, if you want a clean legitimate referal just ask me.
No the wonder the Quidco / TCB has been pulled. What an awesome deal this has been on the 1020 and 925 and great work by the OP.
nige182
14 May 14#1701
Personally I would have recommended this anyway so you can unlock and debrand. I hate branding on my phone, moreso if it is branded to a different network to I am using.
misterleoni
14 May 141#1702
I bought this phone to actually use it. Sometimes I end up selling stuff I picked up off here, but almost never for profit. I see HUKD as a site for getting people good deals not encouraging people to try and make a fast buck.
nothing in the t&cs regarding the 1020 in Quidco's other terms and conditions
Pspvita
15 May 141#1705
Terms & conditions
Cashback is not eligible on Nokia Lumia 1020 handsets
Cashback is not payable on upgrades
Cashback will not be paid if you cancel a contract and start a new one to gain additional cashback
gsusx
15 May 141#1706
This. This this and this. Totally agree. Even if I use it for a month and all sell it for a slight loss I wouldn't be bothered.
johnieutah
15 May 14#1707
Am I right in thinking that waiting 6/7 weeks for the cashabck to pay, you then need to pay another 30 days for the cancellation period on top of that?? Assuming you are waiting for the actual cashback to be in your account.
niloferka
15 May 14#1708
Did any one check Refer a friend terms and conditions?
You need to stay with O2 for 3 months to receive £40 vouchers.
The specific terms you need to check are-
4. The reward will be sent to both parties within 3 months from your referred friend's connection.
5. You won't receive your reward if your friend is in arrears or disconnects from O2.
Checked with Quidco, the T&C's were amended yesterday (14th), didn't mention at what time though.
bigpappa
15 May 14#1710
TCB not paiid out been 2 weeks 3 days now - so I expect them not to.
pauldh
15 May 14#1711
I've got Quidco to look into confirming the date for me too. They certainly seem to be less open to payout in advance like they have done for me before.
Congrats to anybody who has got their cashback already (including Matt-c - I think you just asked them at the right time). For anybody else........it's going to be an interesting and brave wait!
Chriseybaby
15 May 14#1712
Its annoying because I would keep mine if I knew I was getting the quidco payment. The uncertainty means I probably going to sell it.
aqs123
15 May 14#1713
Anyone had any luck with the free camera grip?
misterleoni
15 May 14#1714
It'll probably be longer than that anyway. Took mine nearly two months.
misterleoni
15 May 14#1715
You need to activate the SIM and wait a few days and the device will be updated with Nokia and the IMEI will work on the grip form. So I've been told.
misterleoni
15 May 14#1716
There didn't seem much uncertainty when I spoke to Quidco. She just said it'll be fine and that the change in terms is only for new applicants for cashback (from the 14th May).
icavak
15 May 14#1717
Mine hasn't either. Ordered on the 27th April. When did you order?
misterleoni
15 May 141#1718
Seriously guys, you're far too impatient. Expect to wait up to two months. Forget the estimate. I've NEVER received cashback in under a month. Mine took nearly two months. Just because you haven't had it in two weeks doesn't mean they won't pay out.
bigpappa
15 May 14#1719
28/4
delivered 30/4
TCB stated 2w 2 days average payment. They wont even let you send in an email about it.
TCB customer service sucks.
stuartbaker80
15 May 14#1720
Average is two weeks and two days, but you may get it quicker or you may get it slower. (That's the law of averages for you!)
It's hardly fair to have a pop at TCB for your lack of understanding of the word......
itsadeal
15 May 14#1721
filled request in for unlock code and it says "we'll get back to you by email in the next 28 days with details of what you need to do next "
Is this normal ?
Thought they send it within 24 hours
gsusx
15 May 14#1722
I know everyone raves about the camera but it appears the macro mode is non existant ... which would take some people some getting used to ... i suppose you can get round it with the zoon right ...
misterleoni
15 May 14#1723
The camera module setup prevents it having a very close macro mode. If you want macro there are better phones out there. The digital zoom will help to some extent though.
misterleoni
15 May 141#1724
That's normal.
gsusx
15 May 141#1725
my advice talk to them online
via the chat thingy
bigpappa
15 May 14#1726
They don't state which average, mean median or mode. So please don't think no one apart from you knows what average means. I am more concerned with their poor CS and that you cannot contact them unlike Quidco.
Will be going with Quidco in the future - far better.
misterleoni
15 May 14#1727
You can tweet TCB. I did it a while back and a nice lady called Samantha quickly sorted out my problem. Seems Quidco have slightly better means of contacting them overall but I wouldn't say TCB are bad. I wouldn't be panicking over not being paid though, especially if it's not even a month yet!
stuartbaker80
15 May 14#1728
I was implying you may have to be patient.........
I got my Lumia yesterday, really like it, but found the same macro problem - it means I can't scan barcodes. I've been trying to lose weight recently and love the myfitnesspal app, and the ability to scan the barcode of everything I eat, rather than type it in and search. Odd really as the main strength of this phone is it's camera - albeit for proper photos not barcodes.
Still it's the only thing I don't like so far, I'm hoping I can live without my Bank's mobile app and easily transfer all my password manager records into a Windows Phone app - it may yet have to go back in the 7 day cooling off period.
misterleoni
15 May 14#1730
Mine is only meant to be used as a connected camera anyway so that doesn't bother me so much. I quite like Windows 8.1 though, aside from a few apps being missing. The camera is so much better than the 5S - other than for very quick snaps - that it's mind blowing. Keep feeling tempted to take my main SIM out and put it in the 1020.
bigpappa
15 May 14#1731
I know that but they wont let you submit a ticket for a claim thats waiting to go payable. I would just like some clarification.
misterleoni
15 May 14#1732
What do you need clarifying?
stuartbaker80
15 May 14#1733
Well the sites says payable status is 30 - 60 days after your transaction, so you may need to pay 1-2 months of line rental.
ACIDFORUMS
15 May 142#1734
Ill remind everyone again
Ordered 26th April - received money back from TCB ,after waiting for TCB to payout then cancelled O2 contract without issues
Camera grip, imei was invalid/used so emailed nokia who have verified and fulfilled the request, just awaiting delivery now
Have to see the entire process was smooth, the only point was waiting for cashback but dont forget this is all a bonus and you do need patience with this deal!
bigpappa
15 May 14#1735
TCB was saying o2 was a faster payer when I ordered, saying the average payment was 2w2d now I would just like to know how long the wait will be.
Changing terms after you sign up is not acceptable if they are applying them retrospectively.
bigpappa
15 May 14#1736
Good on you mate - you are one of the lucky ones.
mkh93
15 May 14#1737
got the unlock code within 24 hours, had to request it through chat
Pspvita
15 May 14#1738
So anyone find what the 8.1 update improvement were?
bigpappa
15 May 14#1739
my 8.1 lumia went dead twice - had to use the volume down plus power to reset.
I am sure you just flash like the nokia rebranding guide.
ArthurDent1
15 May 14#1743
It can scan barcodes, just hold it a bit further away - the barcode doesn't need to fill the screen
misterleoni
15 May 14#1744
Yes, you just install the Nokia Software Recovery tool and run it. It'll flash the software back to whatever it came with originally - in this case, O2 branded Windows Phone 8.0
thedon
15 May 14#1745
Ahh thanks inicholson I've got the barcode to work now. You're right it needed to be a LOT further away. It's pretty unreliable though compared to my Sony xperia. The Sony scans everything I try within 2 seconds, the lumia only gets 1 in 4 codes and takes about 30-60 seconds each time. Perhaps it's just a practice thing?
I like the look of 8.1, very tempted to upgrade to the early developer version.
It's everyone else getting on ok with it? No bricked phones?
misterleoni
15 May 14#1746
Bricked phones can be fixed with the same tool that flashes the phone back to 8.1. I've updated to the preview twice now, know quite a few others who have too. I'm yet to hear of any disasters.
misterleoni
15 May 14#1747
....back to 8.0 even!
kuberhot
15 May 14#1748
i m upgrading from920 , i am still waiting for the phone , so lets c
RockStock
15 May 14#1749
Any idea when is WP 8.1 expected to be out officially?
mnemon81
15 May 142#1750
Deal purchased, Nokia unlocked, unbranded and sold... now just £150 of cashback and we can drink lol
wyabcp
15 May 14#1751
Some good points here thanks, I think I'm going to have to put the o2 card in, as they support team will not provide me with the unlock code, I thought it would come automatically but 1.5 days later and still don't have it. :disappointed:
I did plan on giving the lucky ebay winner the code to unlock it themselves, and get a fully sealed phone to boot.... not going to happen, so might just keep the phone myself.
did want the 925 , but won't be able to order that without cancelling the current contract... oh well
Pspvita
15 May 14#1752
Use the form fill it in and wait 24hours no need to put sim in.
misterleoni
15 May 14#1753
He's right. I filled in the form three times, got three emails through the next day!
wenttoabetterplace
15 May 14#1754
Ha. What a ridiculous comment! You seem to be suggesting that a referral within a family is not legitimate. It absolutely is.
I know you see merit in getting a free £40...but I am quite happy to tell others to bag the full £80. They are the ones spending the money after all.
landwomble
15 May 14#1755
Hi all.
MSFT here. I've multiple phones on 8.1 dev preview with no problem but there were reports of some battery drain issues and other stuff on this DEVELOPER PREVIEW release. Last night an update was pushed, there's no changelog but it does include numerous fixes so if you're on dev preview 8.1, do a "check for update"
I think it's an awesome release and the 1020 is an amazing handset...
- Yellow material looks and feels classy
- The inner plastic holding the phone is a really nice plastic...not the cheap glossy crap but a nice matte, tactile kind of plastic.
- The camera module is protected by a plastic ridge on the case. Works really well
- The flip cover is really thin - doesn't add much at all to the phones dimensions
- Protection all the way round the case
- the magnetic clasp works really well when closed. Also, when the cover is opened, the magnetic clasp attaches to the back of the case...stopping the clasp from getting in the way of the screen
You can get it for £5.49 via the make an offer process;
misterleoni
16 May 14#1763
OS does feel very slow compared with my 5S. That's probably down to the processor though as it's not exactly top-of-the-line.
mkh93
16 May 14#1764
No wait, try a different CS agent online, I tried several agents until the last one agreed to unlock my mobile without me needing to put sim in the mobile.
mkh93
16 May 14#1765
My quidco estimated pay date is deferred from 28May to 2 June! purchased on 12th May
sbellseb
16 May 14#1766
Chomp! Keep on bumping. Thanks.
gsusx
16 May 14#1767
Okay, been using this a day and battery life seems really really bad :disappointed:
Am going to give this another full charge now and see what happens....
Sound quality is lovely though both headphones and the speaker which is really loud. Camera is, as expected flipping well excellent. Am still on the fence as to whether or not to keep it....
Last thing, it seems a wee bit laggy,
landwomble
16 May 14#1768
Give it 2 charge cycles. Battery is fine on this. Also - please out the dev preview on! If you're on the fence this will persuade you to keep it, it's awesome.
Pspvita
16 May 14#1769
So lets see your best shots on this phone i am surprised no has show off their photography yet on here.
gsusx
16 May 14#1770
can i go back to standard firmware if it all goes tits up ??
pauldh
16 May 14#1771
Remember the battery is only 2000mah! Couple that up with the fact you have just got it so likely to be testing things out.
I've had the 920 for 6 weeks and had the 1020 for a day before selling to CEX. Some other comments that it is awesome is sooooo subjective and begs the question what phone they came from! I came from a Nexus4 to give it a try and have regretted it every day since - that's my opinion. I don't need people saying to try WP8.1 before they do
Pspvita
16 May 14#1772
yes
v8griff
16 May 14#1773
Never used o2 before, I was surprised to receive an email, a day before I got the phone, advising:
"Your O2 mobile phone bill for 15/05/14 is now ready. Your bill this month is £28.94 and your monthly phone payment is £10.00. Both payments will be taken from your chosen account on, or just after the date on your bill.
It might seem higher than what you expected. That's because we've included the few days before your first bill and your next month's line rental in advance
Is this normal? .
bigpappa
16 May 14#1774
Been 2w5d TCB still on pending.
I doubt they or Quidco will pay out - I think it really was the early bid catches the worm on this one.
gsusx
16 May 14#1775
my quidco has gone back from 27th may to 2nd june
landwomble
16 May 14#1776
Yes, Nokia have a recovery tool you can download should anything go wrong. Also those on the Dev Preview will be automatically updated to the final release when it becomes available via your carrier. The Dev Preview is very very good though, it isn't buggy.
Main additions that you'll care about are the pull-down notification center, Cortana the voice assistant (right now phone needs to be US lang settings for the voice stuff to work, until MS finish the EN-UK language pack) which is great, smaller, transparent tiles etc. It really makes a difference.
People who are waiting for cashback to be paid before cancelling, presumably there is a 30 day cancellation period too... I'm starting to regret not cancelling mine in the first 7 days as I can see cashback taking a while, wiping out any cashback that you'd later get. I have no need for the SIM so it's truly money wasted.
twinkle
16 May 14#1779
My Quidco has been removed from my activity...just shows as a an empty space, no amount, no date. Bought April 23rd
misterleoni
16 May 14#1780
Do you still have the contract running?
sbellseb
16 May 14#1781
Same here. I still have the contract running. Saves admin having to make up a date. They can just keep the blank there now for as long as they want. :confused:
wenttoabetterplace
16 May 14#1782
It doesn't look like we are going to be receiving cashback either! So yes, wasted money !
twinkle
16 May 14#1783
Yes, I do as I'm using the phone
wyabcp
16 May 14#1784
This is a worry, mine still shows, however I'm concerned there'll be no cash back at all . Might have to cancel the contract very soon. Otherwise I will be out of pocket.
wenttoabetterplace
16 May 14#1785
(Full Pureview zoom)
pauldh
16 May 14#1786
I cancelled on Wednesday this week to be on the safe side and just put it down to an experience. It will have cost me net £21.20 but you win some you lose some.
Incidentally, my original estimated payment date with Quidco was 15th May, on 16th May it moved to 29th May and today it has moved to 22nd May. Still hope I guess.
bigpappa
16 May 14#1787
The 7 days starts the day after delivery.
The guys on o2 chat are useless.
thedon
16 May 14#1788
Anyone else still having problems claiming the free camera grip? - I was told on Wednesday to allow 48 hrs after first usage after getting an "This IMEI has already been used" type message.
I've tried again today but got the same message.
I emailed them a copy of my proof of purchase on Wednesday but that didn't seem to make any difference.
My Quidco has moved back a couple of days too, but it's still tracking. I'm using and liking the phone, only ordered 1 (before they changed the Ts and C's) and haven't requested a SIM unlock etc - I mention this as I've been trying to think of reasons o2 might look for to refuse the claim.
me78
16 May 14#1789
I am still getting demands for the £360, will this affect my credit rating? I cancelled the direct debit as advised. On chat now and he is saying I need to return the phone to end within 7 days.
johnieutah
16 May 14#1790
Received Friday 9th, will try and cancel now. What will I be liable to pay since I haven't actually used the SIM? Just 7 days usage?!?
Matt-C
16 May 14#1791
Same for me, got email to say wait 48 hours but it's still not working, going to leave it another week before I contact them again
Matt-C
16 May 14#1792
You'll be billed your 1st month but you will get all of this back as O2 will credit your account
me78
16 May 14#1793
My quidco payment date gone too. Turned out to be such a faff getting this phone. Put me off doing a refresh deal for my husband.
Chriseybaby
16 May 14#1794
I wonder how bad this really is for O2...I almost think it might be good for them.
This is encouraging people to sign up for a contract with them and some people will stay. Those people may have switched from another provider so they are winning long term business from it. I for one have been impressed with the service from O2 and will be switching from Vodafone when my contract expires in a few months.
So even if they payout the cashback in the short term they will win in the long.
TommyUK
16 May 14#1795
My quidco has moved from 27th May to the 2nd June.
misterleoni
16 May 14#1796
What date did you apply for the cashback? Mine is still showing. The estimated date has changed but that's not unusual.
ah_heng
16 May 14#1797
Just had a chance to play with my colleague's 1020 and had it for like 15 minutes and the phone somehow turns very hot!
Just fyi... :smiley:
Matt-C
16 May 14#1798
I agree with this, was very tempted to stick with the contract but for me Tesco Mobile have been really good and are a lot cheaper (sim only plan) so decided to stick with them
itsadeal
16 May 14#1799
I asked for my unlock code and have received this email
" This has been requested from the manufacturer and will be sent as soon as we receive it this can take up to 10 working days"
Is this what others got ?
me78
16 May 14#1800
Bought Apr 21st. Quidco date was 24th may but has gone now.
misterleoni
16 May 14#1801
Go on their live chat on the web then. I'm sure they will have an explanation.
sbellseb
16 May 143#1802
Just to say, My Quidco changed to a blank date from getting pushed back, and back, and back. I had another Live Chat with them today, and they paid up. He asked for my order number, quick verification and said my account would show O2 as being payable within the hour. It only took 5 mins and there it was. :laughing:
I am keeping the O2 account open just so all those people who I referred so they get paid up. Its only fair.
Anyone who wants a referral just send me a PM as both these 925 and 1020 deals are still amazing value.
wyabcp
16 May 14#1803
through the web form I got the message that email support is closed. however I've submitted the same request another 5 times and have not received any type of reply as yet
twinkle
16 May 14#1804
Next think you know they won't honour the referral links.....
916nick
16 May 14#1805
Just checked my Quidco which had tracked straight away at £150 when I ordered April 25th and had an estimated payment of May 10th. On the 10th, it changed and has stayed at an estimated payment of two weeks away since then, ie yesterday the 15th, it was the 29th estimated payment. Just looked again though and it now says estimated payment date of May 16th (today!). I did an online chat earlier this week and was told it was likely to be 7 weeks before it paid out. Confued now but will probably see if it pays out later or chase on Monday
wyabcp
16 May 14#1806
had you cancelled your contract?
pauldh
16 May 14#1807
I think they like to keep you on your toes! Mine moved 2 weeks on, then a week back.....will see what it does in the next few days. Quidco will definitely payout on these even if O2 don't, I just couldn't be bothered with the faffing around in the end.
916nick
16 May 141#1808
Just went back and did an online chat with Quidco and they offered to "pre-pay" it....left it a few minutes and logged back in now and there it was all ready to be paid out. Should have the £150 in my account in up to five working days:) Good service from Quidco!!
I left the contract running thinking I would rather play safe and thought even if I paid three months phone charges, I'm still well up on the deal, have a fantastic phone, and also get all the useage before I cancel. Very happy!!
husainemr
16 May 14#1809
Yes, but it should only be a couple of hours to a day.
misterleoni
16 May 14#1810
916nick, when did you do your order?
delboye30
16 May 14#1811
Hi guys, received the phone, called O2 asking for the unlock code and the lady said I needed to use the phone before I can unlock it! I wanted to keep it sealed so any potential buyers wouldn't be put off. Any suggestions?
wyabcp
16 May 14#1812
I've been struggling with this too for the last 2 days, just threatened to cancel, but made no difference. I've now submitted about 5 requests on the online form, to see what happens. Done this before but no luck.
I told the agent that I know lots of people have received the code via the online form and through the live chat. So she suggested trying the form again, and sent me a link, I've now submitted... don't think it will help though. thinking of cancelling now...
Matt-C
16 May 14#1813
Have you tried just telling them that you have been using the sim?
wyabcp
16 May 14#1814
they know it hasn't been used....
bigpappa
16 May 14#1815
Been 2 days since I received the email from the camera grip website and checked IMEI and its still coming up as invalid. A total shambles.
This whole deals has turned sour. Will just sell the phone and cancel the contract and put it down to experience. Nothing ventured. Nothing gained.
wyabcp
16 May 14#1816
noticed that these aren't going for a lot on ebay now, so if the cash back doesn't work it might be hard to break even, especially with the 10% cut from ebay. might decide to keep this now...
Matt-C
16 May 14#1817
Their system may say it hasn't but you could just say you have, there's a chance they may believe you and unlock it! Its not like their system is bug free. Just a suggestion...
gsusx
16 May 14#1818
UPgraded to 8.1. Battery life is much improved, the camera though, f*ck me is it good. Might be worth keeping the phone for the camera alone in all honesty. Its THAT good.
Fleabum
16 May 14#1819
Shame to read comments like this, I REALLY feel sorry for those who bought the deal just to make money, and I feel even more sorry for those who bought multiple phones to make money from. So sorry in fact it nearly makes me cry... nearly...
Just spoke with Quidco, my usual contact let me know that they have been informed its going to be at least two months before the £150 cash back is paid to them, possibly longer. Hell, I have an outstanding one from o2 that's 6 months old that they cant be bothered to pay, can't risk another one of those at £28 a month.
Think I will be canceling the one I ordered for the missus before they charge her another months rent, cant return the phone though she loves it. I went into this with the view of getting a 1020, hand grip, and £54 worth of goodies for £240, the cash back would have just been the icing on the cake.
**edit** Those having issues with unlock codes. I suggest you go through their live web-chat, tell them you cant use the sim in the phone on their network as you don't get o2 signal at home/work(wherever you pick), so you have to use Vodaphone sim in this location, hence why you need the unlock code. Worked for me, got the code within 24 hours.
Regards
Flea
wyabcp
16 May 141#1820
Don't get me wrong, all along I've been in 2 minds about keeping it, as I've a bb 9900 so need an upgrade., just been weighing it up. I would of preferred the 925 due to size, but can't order that now due to the current contract. selling the grip will get you back about £35 so ... that'll still get you a good deal.. that's how I'm looking at it now...
wyabcp
16 May 14#1821
yeah ... probably worth a shot, however they've really been digging their heels in...
levilad
16 May 14#1822
Info or help to anyone who tired to get the unlock code from them:
Just chatted to them about unlocking and all they asked is the IMEI number, the phone is still in its orignal packaging and the same goes for the sim card(unused) and they have said it will take max 7 days.
I did try the webform but email reply said the email support is shut down, I just told this on the chat.
Hope it will help.
misterleoni
16 May 141#1823
Email support definitely isn't shut down. I sent three requests off over the course of the 13th and got three emails back with the code at different times on the 14th. Hadn't used the SIM
flam
16 May 141#1824
They are getting really awkward with the unlocking now.
Had no problem 2 weeks ago, no sim in phone and got the code. Unfortunately had to send it back as the on/off switch was loose.
Tried to unlock the replacement phone today 3 time on live-chat, refused. Told to insert sim and make a call and wait for 24 hours for their system to be registered.
flam
16 May 14#1825
Managed on the 4th attempt, said he'll summit my request for the unlock code :smiley:
2 minutes later got an email saying that they can't unlock the phone as the handset isn't associated with a O2 sim :disappointed:
itsadeal
16 May 14#1826
when did you speak to chat ?
Was it recently ?
Chat told me it can take up to 7 days.
wonder what they mean about not associated with an o2 sim ?
ayeup1
16 May 141#1827
Forgive for being pious but in truth O2 has to protect their revenue stream seeing as they are selling these phones very cheap. It saddens me when folk buy several with the aim to make a quick profit. I actually think O2 are well within their rights to insist the phone is activated on the network before a code is given out. But then again maybe I am one of the few that wants to keep the phone and the contract? I get a discount which makes all the better I suppose
itsadeal
16 May 14#1828
I don't mind putting the sim in, after all I want to keep the phone for myself and I've opened it anyway.
I'm just concerned that it I use it on their network they might refuse me to cancel the airtime contract
flam
16 May 14#1829
To-day.
But they just would not summit my request for unlocking without putting the o2 sim in the phone and make a call then wait for 24 hours then make a request for unlock code again.
On the 4th time the guy did summit my request only got an email soon after to say that I must do the above.
flam
16 May 14#1830
Agreed. Phone is for my personal use, and it is a replacement for the faulty one I send back.
However, the point is that they are obliged by law or code of conduct to supply unlock code if requested isn't it? I could be wrong though.
flam
16 May 14#1831
I do need to have it unlock within next 48 hours, intend to take the phone with me on holiday and use local sim card After all this is areplacement phone for a faulty phone which was unlocked already.
misterleoni
16 May 14#1832
What happens when you try their unlock form?
misterleoni
16 May 14#1833
There's no obligation in law for them to unlock it.
delboye30
16 May 141#1834
I have decided to keep the phone and cancel the contract and pay the £240, I think it is a deal in itself! The mrs loves the phone and we are selling the IPHONE 4s. The phone is great and I think I am over the iphone hype now!
flam
16 May 14#1835
[quote=misterleoni]
There's no obligation in law for them to unlock it.[/quote}
May not be by law but I've read that ofcom's recommandation is that they should if requested as good practice.
Since I was requesting an unlock code to unlock a replacement phone that replaces a faulty handset I was using and which was unlocked; they shouldn't be so adament with their rules.
itsadeal
16 May 14#1836
I have requested twice via the online form and once on chat and have had this replied twice. I want to cancel it within 7 days so cant wait up to 10 days.
If I don't unlock the phone would it still accept a giffgaff sim as if so then unlocking it might not really matter too much ?
An unlatching code request has been requested for IMEI *************
This has been requested from the manufacturer and will be sent as soon
as we receive it this can take up to 10 working days
misterleoni
16 May 14#1837
It will still accept GiffGaff as they are an O2 MVNO. Unlocking requests always say they'll take longer than they actually do. I guess it's to cover them.
bigpappa
16 May 141#1838
o2 have been quite devious with this offer.
They know that cashback exists and there was a potential loophole to exploit. Now o2 marketing team unless they were born yesterday should know that deal websites like HUKD would have put this up as a deal. So whilst they were happy to get new signups the moment they had to start paying out the cashback they wanted to pullback.
So from being a fast payer they will become a non payer. The problem with cashback is that the balance of power is skewed in the favour of the business who can simply refuse to pay out.
misterleoni
16 May 141#1839
I think you're being a bit Mystic Meg there. I haven't seen any signs of bad play from O2. The only thing they've done thus far is exclude the 1020 from future cashback, which is fair enough given the amount of heat on here.
Fleabum
16 May 14#1840
Carrot and the stick.
Basically it gets round Ofcoms rules with regarding offering deals on contracts then changing the contract. As cash-back isn't part of the contract, they use this to their advantage. I bet the loophole will be fixed in the next few years or so. :wink:
Regards
Flea
misterleoni
16 May 141#1841
Where has this assumption they won't pay come from? Blind paranoia or actual facts? My cashback is still tracking and Quidco were quite firm that the change in terms only affected orders from the 14th onwards.
flam
16 May 14#1842
Surprise, surprise!
Just got my unlock code. It's via the online request form from inthis link. I filled this form in this afternoon.
Please note the link supplied by the OP does not work, you'll get an email telling you the online support is closed; as the link is not complete, missing the letter 'm' at the end. I know because I tried a few times with copy and paste.
Pspvita, you need to adment the link.
titchyyyyy
16 May 14#1843
I'm still preying my cashback comes through, I may just bug them for an early payment :P I cancelled my contract and it says "Disconnected bill" - but they keep pushing back the "guaranteed payment" section for both my contracts! I'm very much 99.9% confident they won't pay it (And they shouldnt) but one can always hope!
the porter
16 May 141#1844
yep thats the one
Pspvita
16 May 14#1845
Done
misterleoni
16 May 14#1846
I knew it worked. It's the online one I did. I feel it's the most reliable way. Last time I used it a code came through within half an hour!!!
It seems the form goes to a different department, may be off shore and the online chat is based in UK and stick to their UK guide line which changes from time to to depending on situation.
misterleoni
16 May 14#1850
Bit annoyed as it's making ME paranoid now, yet there seem to be no grounds for everyone panicking. Losing the cashback would be a real bummer as it was what swung me towards hitting the button. I want it as this year is a very big one for me - my 5S just doesn't cut it as a standalone camera, whereas the 1020 is easily better than a £150 camera and it means I won't need to carry two devices for such occasions. It saddens me that people are buying these just to sell. Particularly when they are so blasé about it. If there were any issues with cashback it would be because so many people got greedy and tried to make a fast buck rather than just trying to get themselves a phone.
I will try and remain optimistic in the face of this paranoia and state again that TWICE I've spoken directly to Quidco and they've told me there is no reason for me to worry and that O2 are a very reliable company with respect to cashback. She said you always hear horror stories but the statistics speak for themselves. The only evidence I've seen so far that O2 will renege just seems to be based on assumption.
flam
16 May 14#1851
Check again you've to remove '&cmm_mmc=affiliate-_-47868-_-blank-_-blank' at the end of the link.
itsadeal
16 May 14#1852
If I cancel the airtime and pay for the phone do you think I will still get the unlock code or are o2 likely to cancel the request ?
Why have o2 requested if from the manufacturer, I thought o2 would provide it themselves ?
An unlatching code request has been requested for IMEI *************
This has been requested from the manufacturer and will be sent as soon
as we receive it this can take up to 10 working days
Pspvita
16 May 14#1853
Yes you will as long as you do it before you cancel that's how I did it about one day apart.
itsadeal
16 May 14#1854
do what ?
I have received the email saying its going to take up to 10 days blah blah.
If I haven't got the code by Monday I was still thinking of phoning o2 to cancel the airtime etc because its last day of my 7 days.
I'm just wondering if the unlock code would still be given after I've cancelled
dealgeek
16 May 14#1855
Hi
Any one know if I cancel the contract within 7 days, would me and the friend still get £40 refer a friend vouchers.
the porter
16 May 14#1856
it doesnt matter if you cancel first or not the code will be yours in 24 hours guaranteed
ArthurDent1
16 May 14#1857
Bought my 1020 in store on May 1st and Quidco was paid into my bank account today.
Unfortunately I've only been paid £42.50
Quidco have assured me this is an error and it will be sorted - let's hope so!
wyabcp
17 May 14#1858
yep, they want to make money as a business, and we are here to save money... that's life, hence why we all use this site, including you... :smiley:
wyabcp
17 May 14#1859
just stripped off the seals and plugged in the sim... looks like I'm keeping it :smiley: first impressions... very cool!! but then again I did have a bb 9900
misterleoni
17 May 14#1860
Now I've gotten more used to it I quite like it. There is still a bug app gap but there's some nice features too. I like that I can pin my Deezer favourites playlist and podcast favourites shortcut to the start screen for quick access. Once you give it a few days of use it grows on you. Build quality of the phone is lovely too. Only thing I had to do was knock the saturation of the screen right down in display settings as I can't stand garish colours. I also switched off Glance as it bugged me having the time lit up all the time!
bigpappa
17 May 14#1861
Its not blind paranoia, o2 has got cold feet and is dragging this out.
It simply could have changed the cashback amount, changed the price on the lumia, excluded the lumia when it decided to drop being a faster payer.
This just leaves everyone guessing, the longer o2 spins this out the more it makes.
This was a classic bait and switch.
nige182
17 May 14#1862
Glad you are enjoying it. I agree with turning Glance off, it saves battery power and is rather annoying. I also strongly recommend turning off 'Wake up' (double tap to wake up the screen) in the 'Touch' settings and turning 'Touch sensitivity' to normal unless you need it to further save battery life. Seriously can't see why double tap to wake up is better than a single soft press of the power button, especially given the effect on battery. For some people using Glance in 'peek' mode might be ok, if you want to use it at all, for instance as mine is in a leather case, in this mode the moment I open the case it would show the Glance screen.
wyabcp
17 May 14#1863
It's so slippery! lol need a gel skin for it for sure, just updating to 8.1.... I actually think the app list is pretty good, has everything there that I need... so far
bigpappa
17 May 14#1864
I need a really high quality screen protector - any recommendations?
Matt-C
17 May 14#1865
I love the double tap to wake up, one of the best features imo. Agree with setting glance to peek and touch sensitivity down though. I can get almost 2 days out of the battery which is pretty good for me coming from an iPhone which needed charging every day, sometimes twice a day!
nige182
17 May 14#1866
I am getting 3 and a half days with minimal usage, but with Whatsapp running, easily over 5 days without Whatsapp. I don't know your usage, but two days seems alright if you actually use the double tap to wake, I just can't see that I would ever use the feature.
mkh93
17 May 14#1867
just sold the handset on Gumtree, now the waiting game begins for CB. Quidco live chat confirmed the cash should be payable within 4 weeks at most,
Andymac007
17 May 14#1868
How much did you get for it?
Pspvita
17 May 14#1869
Ok guys a and girls I got news below is a screenshot of my now confirmed and paid cashback I canceled one day after the contract.
Anyone had any luck with the camera grip yet? Still says my IMEI is invalid. Have emailed Nokia again.
mkh93
17 May 14#1871
300
mkh93
17 May 14#1872
register for the camera grip manually by sending scanned proof of purchase, Phone model,name IMEI, your name email address, post address to this address [email protected], they will confirm in a day. I sent a high resolution photo of the delivery receipt and it worked
mkh93
17 May 14#1873
Congrats on this, I will wait for CB before cancelling,
preecey
17 May 14#1874
My battery life is awful even after the most recent 8.1 update, which was released a few days ago. Not very happy really as it's a great phone and the camera is phenomenal. Wish there was a 'screen on' time indicator like you get on Android. I'm estimating that I only really achieve around two hours of actual screen on time with this phone. Sometimes I have to charge it twice a day, and most of my background tasks have been disabled too!
Also have an issue with the screen. Well, two issues really. The first being a dark black 'splodge' if you will, only visible when using the phone in a dark environment and the content displayed is also black. Not noticeable during the day, it's only noticeable when I'm using the phone in bed at night.
The other issue I have with the screen is that when swiping left to reveal all apps, the text becomes blurry for a moment, as if the screen's refresh rate is too low, so to speak.
Minor gripes really but might try getting a replacement.
Oh yeah, and does anyone else's 1020 get warm after using it continuously for around 10 minutes? The bottom half of the phone gets quite warm and so does the camera module - even though the camera wasn't in use.
me78
17 May 14#1875
My battery goes in a few hours. I'm literally having to charge it three times a day if I want to actually use it. I don't want to send it back as o2 customer service has been so truly awful, I could see me ending up without a phone for ages. The app store is awful, I'm missing lots of games I used to play along with people with. I would sell straight away if it wasn't because of the fantastic camera. It also gets the date and time wrong a lot and keeps telling me it is random people's birthdays - all people who have birthdays in March!
o2 finally sent me a revised bill for £2.37 - I assume this is for the under 7 days before I cancelled. So I have paid £240 + £2.37 for the phone in all which is a great price. Quidco still blank but cant really complain about that as it was only ever a maybe.
preecey
17 May 141#1876
I have similar gripes to you then, except for the app store. I feel a lot of the apps I need are there and I particularly love HERE Transit for bus times in my area. One app I feel that could be improved is Facebook. It's not that good. I would also have said YouTube, but MetroTube is a great third-party client which does the job.
pauldh
17 May 14#1877
Congrats my friend-feels like it's been a long slog but can't complain at a month. Bought mine on 30th May and cancelled last Wednesday so will see. Can't remember who your cashback was with, quidco or TCB?
dip86
17 May 14#1878
I had really bad battery life (less than 20h usually) after updating to 8.1 but I decided enough was enough and I soft reset the phone. Much better battery life now and could probably get a day and a half.
me78
17 May 14#1879
I've had to so soft reset a few times as the phone freezes.
preecey
17 May 14#1880
Further to my last comment, here's a screenshot of my battery usage since the last charge:
Quite bizarre really, as I have only taken two photos all day. Why is Nokia Camera at the top?
delleddy9
17 May 14#1881
Congrats man...You deserve the cash back for finding such a rocking deal.... SWMBO, absolutely loves the camera on this phone.
My activity page said that estimated payment date was today when i logged in yesterday, but when i logged into my account today there is no estimated payment at all. When i move my mouse onto the payment column it said Unfortunately we are unable to display an expected payment from this retailer as this information is pending.
Has anybody had similar experience on there cash back ?
ArthurDent1
17 May 14#1882
Skinomi are (AFAIK) the only screen protectors which are curved so capable of covering the whole screen. They sell on Amazon UK; however, if you try to claim on their lifetime guarantee they'll charge $14 P&P for a 'free' replacement.
I had one on my old Lumia 800 and both front and back of my ipad. They're good, but not brilliant; after a lot of complaining about how badly the back protector for the ipad fits they finally sent me a free replacement.
I bought a cheaper self-healing one off ebay for the 1020 and it seems just as good (but leaves a slightly bigger gap around the edge because of the curved edge on the screen).
This is the one I bought (haven't fitted the back protector yet but the front seems good):http://www.ebay.co.uk/itm/151120887192?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
usenetz
17 May 14#1883
Yes same experience as you:
tandeh
18 May 14#1884
try gadget shieldz
sumomoggy
18 May 14#1885
Who are anovo.com ??
wenttoabetterplace
18 May 14#1886
Well that's a surprise...
I just checked Quidco and have had a cancelled O2 Refresh deal from the 18th April confirmed and paid!! It was only £45 mind, but still...it all adds up!
I'm hoping that their payment of that deal means they will also pay out on the £150 cashback offers.
mkh93
18 May 14#1887
Support Agent, Customer Escalations and Resolutions
on behalf of Nokia UK Ltd., a subsidiary of Microsoft Mobile Oy
Nokia forwarded me to them for manually registering for the free grip as my imei was showing invalid
pauldh
18 May 14#1888
Nice one - I'm feeling optimistic again!
GFDiablos
18 May 14#1889
Can I have a referral please for 1020 please also can I get this deal while on a 12m sim only business and after paying for the phone use it with my sim ?
wenttoabetterplace
18 May 14#1890
Just one thing I'm looking to confirm. The 7 day cooling off period begins when the phone is delivered, right? My final 1020 was ordered on the 12th, but still hasn't been delivered (cheers UK Mail). As such, I am banking on my cooling off period running through until the 26th (assuming UK Mail deliver tomorrow).
gsusx
18 May 14#1891
im pretty sure 99% i mean, thats its from the day you receive the phone ....
wyabcp
18 May 14#1892
Yes, that is correct
wyabcp
18 May 14#1893
I've pm'd you re the referral.
also once unlocked you should be able to use any sim
Matt-C
18 May 14#1894
its from purchase date according to O2 t&c's and confirmed by o2 online chat
bigpappa
18 May 141#1895
Starts the day after you receive the phone.
You get it on Monday the first day would be Tuesday and the last Wednesday of the next week. Anyone who argues against that should know better.
premssss
18 May 141#1896
I purchased the phone on 18 April through Quidco and the estimated payment changes every day.
I contacted quidco via live chat and they asked me my email address and order number and confirmed my cash back within five minutes.
So please contact quidco via live chat on weekdays if your cash back is still not confirmed.
I am very happy about quidco customer service.
Well done quidco.
bigpappa
18 May 14#1897
Their terms state purchase date or date of delivery whichever is the later.
bigpappa
18 May 14#1898
I've had enough of 8.1 it is buggy as hell. I am returning to 8, Anyone else had the same problems?
bigpappa
18 May 14#1899
Has Nokia honoured any purchases of Lumia prior to 1st of May for the camera grip?
johnieutah
18 May 141#1900
Pretty sure in the T&Cs I read it's actually 14 days cooling off period...
Change your mind about your O2 Refresh deal or device?
• If you change your mind and want to return your device(s), you can do so within 7 working days of purchasing it.
• You’ll need to return all the equipment to the same place you bought it in the condition it was purchased (including removing any software/security features).
• You can either return it and cancel your whole Refresh deal (both the Phone Plan and Airtime Plan agreements) or change it for another device (you can only do this once).
• If you’ve signed up to O2 Refresh by buying out your old contract early, you can’t change your mind on the Airtime Plan and go back to your old tariff once your service has started.
Want to withdraw from the Phone Plan Credit Agreement?
• You can withdraw from the Phone Plan within 14 days (cooling-off period). If you do this after the ‘7 day change of mind period’, you’ll have to pay the full price of the device.
• The 14 day cooling-off period starts on the day after you sign the Phone Plan Credit Agreement or when you receive the goods (if that’s later). • You can choose to continue with the Airtime Plan if you withdraw from the Phone Plan within 14 days and settle the credit amount or if you pay the Phone Plan in full later on. You can then upgrade to a new O2 Refresh deal at any time.
wenttoabetterplace
18 May 14#1901
Yes, I have one of the 2 1020's confirmed that I purchased in late April. I still have 2 other 1020's with IMEI's that aren't recognised (I have since sold these...so definitely regret not sticking in my O2 sim and allowing them to register to the network!)
I have a further 1020 being delivered early next week. I'll be leaving a sim in that one for at least 48 hours. If I can get 2 grips, I'll be happy.
bigpappa
18 May 14#1902
How did you go about doing the claim to Nokia?
gsusx
18 May 14#1903
so whats the best / easiest way to get the grip .... also is it possible to choose colour ??
bigpappa
18 May 14#1904
Just to clarify
I bought two Lumia first yellow which I returned - the power button was not working properly and didn't like the colour - so I ordered a new black contract and cancelled the Yellow.
Yellow ordered on 28/4
Delivered 30/4
Called to cancel on 5/5 - told to cancel the DD straight away and call after 5 days to check o2 has received the phone, I told them i just re-ordered the one in black as reason for return and they were very polite.
Sent phone back 9/5
received 13/5
Went through 2 online chat people who were adamant that I had to pay for the phone as it was out of the 7 day cooling off period.
Third person cancelled the account and nullified the bill.
You need to get to speak or chat to the correct person.
Delivered 30/4 so first day of cooling off period is 1/5 and last day was 9/5 as its 7 working days.
GFDiablos
18 May 14#1905
I chose to pay 240 and 13 pounds plan and the advisor said that because i paid 240 i can cancel the airtime anytime not only 7 days after purchase.
wenttoabetterplace
18 May 14#1906
I spoke to a girl called Elisa via the email help line. I don't think she actually did anything to get the order to go through. Thinking about it, the claim that went through successfully is for my mum's 1020. She has been using the O2 sim that came with the phone....which perhaps explains why her IMEI is recognised.
The other 1020 with the failed IMEI was sold pretty much straight away. As such, it wasn't used on the O2 network for the stipulated 48 hours...
loonytoon01
18 May 14#1907
just signed up to the offer via quidco. can some please tell me how long it takes for quidco to track the transaction and would i be ok in cancelling the contract in 7 days and still get the cashback? or shall i wait a month? cheers guys.
preecey
18 May 14#1908
Quidco is no longer offering cashback on this phone.
Matt-C
18 May 14#1909
14 day cooling off for the phone plan which is different to the airtime plan which is 7 days from purchasing it, as it says in the first bullet point you posted
johnieutah
18 May 14#1910
What is the difference though? With refresh you can cancel at anytime anyway...
wenttoabetterplace
18 May 14#1911
Did you hard reset your device after installing 8.1? The upgrade process seems to add software bugs, whereas reinstalling once 8.1 is loaded seems to give a much cleaner installation. My mum's phone is bug free aside from switching off once every 48 hours or so (volume down/power button sorts that), whereas my 5 1/2 month old 1020 does have glitches after upgrading to 8.1. I'm happy to stick with it as they are only minor inconveniences (and I REALLY want Whatsapp to give us an upgrade so we can backup our messages to OneDrive. Until they do, I don't really want to reinstall my phone)
pauldh
18 May 14#1912
I've asked quidco a few times on live chat to do this for me but they won't as they say my cashback is progressing as 'normal' even though my estimated date keeps changing. Only bought 30th April though so may have to give it another couple of weeks before quidco would do anything about it
gsusx
18 May 14#1913
I've said it once ive said it about 8 times so far, the camera on this thing is ridiculous
Matt-C
18 May 141#1914
Within the 7 days you can cancel without charge, after that you need to give 30 days notice so it will cost you a months airtime
johnieutah
18 May 14#1915
Ok, cheers for clearing that up mate. Think I will cancel the contract then and risk it with Quidco. Otherwise I'll be paying a minimum of 3 months @ £28/month and on a £120 cashback it's simply not worth it. Unless that is Quidco confirm the cashback early, otherwise it's not worth it and I may end up out of pocket
dealgeek
18 May 14#1916
Hi
Does Any one know if I can the airtime and pay full for the phone within 7 days, me and my friend still be getting refer a friend vouchers ?
loonytoon01
18 May 14#1917
can someone confirm that quidco is no longer paying cashback for the phone? as i just signed up today. it says £150 cashback for all contracts over £37. have i missed something?
loonytoon01
18 May 14#1918
i signed up today :disappointed:
titchyyyyy
18 May 14#1919
They stopped doing cashback a few days ago. Doesn't seem like they're paying out anyway unless you get absolutely lucky.
Just refuse the delivery at your door and it'll be automatically cancelled with o2, no need to go through any chat/phone with them.
misterleoni
18 May 143#1920
What do you mean it doesn't seem like they're paying out? What is that based on?
onlinejomaibwork
18 May 14#1921
I was fool coz when I see such high Hot temp. here I Sold my HTC one (M7) and did biggest mistake of my life and gave another time to go with Windows mobile and Nokia Lumia as in the past I returned Nokia Lumia 820 three because of hangs up and memory card issue and than gave up, when my Lumia 1020 arrived I was very happy I like the look but the Windows phone OS is just can't usable and I am missing my HTC one and android feature forever, I found screen is faulty, when I read see it in black background I can see a big dark/grey circle which is really annoying and order replacement but then after I decided to go cancel everything as I not happy with Windows OS, which look so flat boring, restricted, no rooting or custom ROM ever available and screen size is took small and strain on eye as I have to do many zooming and so finally google Nokia and Windows Mobile forever and now I am looking any Android phone which is around £250
Pspvita
18 May 14#1922
I think you got the wrong thread m8.
Pspvita
18 May 14#1923
Of corse they will pay out it takes just over a month to pay out I cancelled my contract after one day even then I still got paid out £45 wish people stop all the negative comments on cashback simply those who got cashback tracked will get paid out so just relax stop getting para lol.
bigpappa
18 May 14#1924
I think quidco users have the higher chance of being paid out as quidco has a better system to contact them via chat whereas TCB is a blackhole when it comes to providing updates.
bigpappa
18 May 14#1925
Windows 8.1 is too buggy and I cannot downgrade now. As I debranded it I am going to have trouble swapping it out for repair.
misterleoni
19 May 14#1926
You can downgrade easily. Just use the Nokia Recovery Tool and it puts it back to 8.0 O2 firmware as it was when it arrived. I'm having no major issues with 8.1 though.
ayeup1
19 May 141#1927
Have to admit I am falling slightly in love with this handset, the bold yellow is certainly catching than the black (not a greasy paw print magnet either!). Battery life I am struggling with however, though I dare say that could be to do with the 8.1 upgrade and the battery not being calibrated (who knows how long this has been on a shelf?). Cashback is tracking and apparently due for payment on the 23rd May. I am getting very frustrated however with the free grip as it won't accept my IMEI. Anyway I have emailed them and will see what becomes of it. For those worried about debranding and downgrading this is easily done using the Nokia Care Suite as already mentioned. Now all I need is a Blackberry and I will have every OS on the market (I need ot get a life I know).
AbandonedTrolley
19 May 14#1928
It was taken out of the OP when they stopped offering it, it's in the Quidco T&C's now
AbandonedTrolley
19 May 14#1929
Yep I've thrown myself head first in to it, already have the wireless charging case and car dock which is great, just have the same issue regarding getting the camera grip, although I'm sure that will work at some point. o2 certainly recognise that the phone is active as I had to call some numbers to get the IMEI registered with them before they would give me the unlock code.
No regrets yet in selling my HTC One.
bigpappa
19 May 14#1930
I have down graded to 8.0.
First do a hard reset, where you see the gears icon loading.
Download Nokia Software Updater or Nokia Recovery tool, both the same app.
I was getting errors connecting the phone so try different USB port and cable.
It first downloads the firmware before flashing it. Now I have the o2 firmware back on the phone.
Think I will stick with o2 firmware.
Has anyone gone from o2 firmware to unbranded to 8.1? t That's what I did.
If you are going 8.1 then perhaps don't unbrand it first.
AbandonedTrolley
19 May 14#1931
That's the route I took, o2 > unbranded > 8.1
What bugs were you encountering? I've had one hard lock so far since getting it other than that it all seems fine. The whatsapp notifications are well off, but that seems to be an app issue and hasn't been updated for a long time.
me78
19 May 14#1932
Mine froze again last night so my alarm didn't go off. Date and time always wrong. Any Android phone out there with similar decent camera for the same price??
i am on 8.1 and had no problem are you guys who are installing 8.1 after doing a hard reset you must do this once you get on 8.1 or your have trouble.
bigpappa
19 May 14#1935
constant freezing requiring a soft reset.
swapping phone out as the power button has gone loose.
will stick with 8.0
bigpappa
19 May 14#1936
I went o2 to unbranded to 8.1 but didn't do hard reset.
I then did a hard reset but the same problems persisted.
Pspvita
19 May 14#1937
I would give it another try I have had not even one freeze in over one month since I updated to 8.1 rock solid.
bigpappa
19 May 14#1938
any benefit in de-branding?
guygreenwood
19 May 14#1939
Yes I'll second that screen protector. It fits really well if you follow the instructions - it is like a PVC sticker and has a nice "sticky" feel so you're less likely to drop it.
The screen was a bit too sticky so I put on a bit of car polish and it is fine now.
Pspvita
19 May 14#1940
just rids of the o2 logo and you get the latest windows os faster than anyone else also you don't get a lot of network related crap installed on your phone.
ChromeMud
19 May 14#1941
8.1 is for developers, and bug reporters. I wish people would wait for the official release than complain about unfinished buggy firmware.
For those enjoying 8.1, great.
misterleoni
19 May 14#1942
Is that any better than the Viking Shield ones? Seems to be 50p more. Every Penney counts :P also will it still fit in the camera grip ok?
misterleoni
19 May 14#1943
That's very odd. It's been working absolutely fine for me. No delays in notifications, no crashes. Everything has been great!
I'm running stock O2 firmware updated to 8.1.
guygreenwood
19 May 14#1944
If I ever get the camera grip I will let you know ;-) Wireless charging case arrives today so will see if that fits ok first.
bigpappa
19 May 14#1945
I will try this now.
Anovo is their official repair partner - I know as I sent Nokia a phone for repair and received updates from anovo website.
AbandonedTrolley
19 May 14#1946
I sent them an email last night with all my details and photo of the packing slip for my phone. Received a reply this morning
I'm wondering if I can claim for the second Nokia I got too or if it's one per address, and not one per handset.
916nick
19 May 14#1947
I was thinking about de-branding too, but part of me thinks "if it aint broke, don't fix it" as dont want to risk warranty and I dont want the updating of the software going wrong. One other thought though...I'm now using mine with a 3 network sim but still have the O2 Priority app pre loaded. As this still works as if I was still on O2, (ie has deals, codes for discounts etc) , I'm thinking I should keep it as it is.
misterleoni
19 May 14#1948
There's no real reason to debrand as all preinstalled apps can be removed. Seems the O2 software is more stable if anything! I'm having no issues whatsoever. Even my Whatsapp is working fine.
bigpappa
19 May 14#1949
you bought phone after 1st may?
AbandonedTrolley
19 May 14#1950
Yes 13th May
bigpappa
19 May 14#1951
I just emailed Anovo see what they say.
bigpappa
19 May 14#1952
Has anyone actually claimed multiple £20 vouchers for their multiple phones?
bigpappa
19 May 14#1953
well 25 minutes and Anovo got back to me to confirm I will be getting a camera grip.
result
Chriseybaby
19 May 14#1954
Just spoken to O2 to cancel my contract within 7 days and she said to not be billed I would have to send the handset back. Does anyone have a link to the terms where it says I can cancel and keep the phone without being charged?
AbandonedTrolley
19 May 14#1955
I tried, but it wouldnt let me apply to my account again, maybe on a different windows account it would work, but you certainly can't stack them on the same one.
bigpappa
19 May 14#1956
I think you are right.
It's one voucher per phone per account.
Matt-C
19 May 14#1957
You'll be billed your first bill but it will be credited back to you.
Make sure you are cancelling under the 7 days cooling off period, cancelling the 'normal way' will require 30 days notice so you'll be billed a month
wenttoabetterplace
19 May 14#1958
Yes, it's really something to have a proper camera in ones pocket for those important life moments. My sister has just given birth to her first child. The photos my brother and sister were taking looked like they had been taken through a **** vintage instagram filter (the actual filter was the lens on their iPhone 4S's and 5!).
My 1020 absolutely batted their iPhone's out of the park. With the correct lighting, this thing really can compete with DSLR's IMO. It controls noise brilliantly, and the manual focus delivers amazing bokeh. I know the battery life isn't amazing, and the slightly dated processors inside it are showing their age. But for me, this is still my idea of the perfect smartphone. Offline everything (nav/music/bing translator/maps), a world class camera...stunning video footage & superb audio.
I think Nokia's approach with this was right...it's just a shame that people seem to be so content with such sub-par photographic tools.
wenttoabetterplace
19 May 14#1959
Could you show us exactly what you sent to Anovo, and which email address you used? I have another couple of grips that I want to get processed...but they are STILL not going through on the grip claims website.
Thanks
gsusx
19 May 14#1960
Its a great phone, just a shame about the battery life !!!!
Cheers for that email address though. I'll do a slowly slowly approach with my two oustanding claims (I'll wait for one to be fully confirmed before applying for another).
In theory, I should end up receiving four camera grips - which will go some way to offset any potential failed cashback.
gsusx
19 May 14#1965
cant see the pics :disappointed:
wenttoabetterplace
19 May 14#1966
Whoops - I hadn't set the photos as 'public'. They should work now...
crazymonkey
19 May 14#1967
yes, I had to use different live id's too, but once you get the voucher code, you can use it on your usual live/ xbox id :smiley:
gsusx
19 May 14#1968
wicked photos
memyhead
19 May 14#1969
When you take i pic using Nokia Camera then re-crop it (zooming it etc) it seems to only save the re-cropped pic at between 1-2 meg rather that 6-8 meg of the original....is this correct? Will only the original be the full megapixels?
wenttoabetterplace
19 May 14#1970
I'm not sure I get what you mean....but here's what I know;
Only the JPG+High Res setting will allow you lossless cropping because it is the only one that utilises the full 41 megapixel original image file. The DNG setting does not allow you to crop from the original DNG file (the crop instead comes from the 5MP JPG alone).
Hopefully some of that info will help explain whatever concern you may have...
johnieutah
19 May 14#1971
For anyone familiar with Quidco, what sort of period of time is there between cashback going from confirmed to paid? Will people cancel the contract once the cashback is confirmed or once it is actually in the bank account?
kuberhot
19 May 14#1972
i got it , good phone , 64 gb , camera is beautiful, struggling to get nokia grip for free so will call them tomorrow, upgraded from920, i nothing changed except camera , got free games, and store credit, o2 is really good , got the unlocking code with in 3 days,
jiggerjay
19 May 14#1973
Don't see anything in the terms and conditions on Quidco saying no cashback on this phone.
Pspvita
19 May 14#1974
First post updated it looks like they are allowing the nokia 1020 again because they have removed the exclusion from the terms and conditions new rates below you can net yourselves up to £160
Rates
10%
INCREASED RATE
for all Tablet sales
£5
for PAYG
£10
for all pay monthly SIMO contracts with a tariffs £9 - £10.99
£30
for all pay monthly SIMO contracts with a tariffs £11 - £13.99
£45
for all pay monthly SIMO contracts with a tariffs £14 - £15.99
£70
for all pay monthly SIMO contracts with a tariffs £16 - £18.99
£85
for all pay monthly SIMO contracts with a tariffs £19 - £20.99
£100
for all pay monthly SIMO contracts with a tariffs £21 - £24.99
£110
for all pay monthly SIMO contracts with a tariffs £25 - £29.99
£120
for all pay monthly SIMO contracts with a tariffs £30+
£35
for all pay monthly handset contracts with a tariff £10.50 - £14.99
£60
for all pay monthly handset contracts with a tariff £15 - £20.99
£80
for all pay monthly handset contracts with a tariff £21 - £27.99
£90
for all pay monthly handset contracts with a tariff £28 - £31.99
£115
for all pay monthly handset contracts with a tariff £32 - £36.99
£140
for all pay monthly handset contracts with a tariff £37 - £42.99
£160
for all pay monthly handset contracts with a tariff £43+
Pspvita
19 May 14#1975
Estimated payment Premium09 JunBasic 10 July
ArthurDent1
19 May 14#1976
TopCashBack offering similar rates too.
I'm still waiting for Quidco to sort out my cashback (they've paid me, but only £42.50 instead of £150 - in the meantime the tariff os costing me almost £1/day). Tempted to order a 2nd just to cancel immediately and sell to see if I get a more successful cashback claim this time!
EDIT: Topcashback gives the following warning if you attempt to go to O2's website:
Just so you know...
Please note - Nokia Lumi 1020 is NOT eligible for cahsback.
So if I do order a 2nd phone just for the cashback, looks like it'll be a 925
Pspvita
19 May 14#1977
First post updated with new topcashback rates too £168
New Pay Monthly Contract £43 - £47.99
Ends In 6 Days
£168.00
New Pay Monthly Contract £37 - £42.99
Ends In 6 Days
£147.00
New Pay Monthly Contract £32 - £36.99
Ends In 6 Days
£120.75
New Pay Monthly Contract £28 - £31.99
Ends In 6 Days
£94.50
New Pay Monthly Contract £21 - £27.99
Ends In 6 Days
£84.00
New Pay Monthly Contract £15 - £20.99
Ends In 6 Days
£63.00
New Pay Monthly Contract £10.50 - £14.99
Ends In 6 Days
£36.75
New Pay Monthly Contract < £10.50
Pspvita
19 May 14#1978
Ok topcashback removes from first post
sumomoggy
19 May 14#1979
I would like to de-brand but stay on 8.0 and wait for the 'official' 8.1 upgrade when it gets rolled out at end of June.
Does anyone know which product code to use for this?
Well, up to £140 on the Lumia 1020, the most expensive tarriff on the website is £38 per month for the 1020 new. Still awesome though, just don't want to make anyone think £160 is possible on this handset.
nige182
19 May 14#1982
059T1V6 RM-875 VAR EURO GB CV BLACK
059T4N5 RM-875 VAR EURO GB CV WHITE
059T4N3 RM-875 VAR EURO GB CV YELLOW
Any of these are UK debranded firmwares. Technically the Black is for a Black handset and Yellow for a Yellow handset, White is not available in 64GB but the firmware would still work, I think each also has different background colour defaults but I recommend just sticking to the Black/Yellow to match handset colour.
mabj01
19 May 14#1983
Looks like the camera grip website is now working? I submitted my details and they went straight through without it saying IMEI invalid etc.
There is also another section to fill in listing the various networks so it seems they may have fixed it now. I will wait to see if I get an acknowledgment.
houghy1
19 May 14#1984
Im curious..can you do this O2 Refresh with any mobile on their site???
id love the Sony Z2,device price £490,because if the £160 Cashback tracks that would make a VERY cheap Z2 at £330!!
Can anybody share their experience please because im tempted to do this on thursday(payday)
sumomoggy
19 May 14#1985
So it is - cheers
RM-875 VAR EURO GB CV YELLOW or BLACK
sumomoggy
20 May 14#1986
Still no different for me - tried last week and still get the invalid message. Were you getting rejected previously?
mabj01
20 May 14#1987
Yes previously rejected - it has an option to enter the network now was that there when you tried?
titchyyyyy
20 May 14#1988
You can do it with ANY refresh deal, sure. But barely anybody has been paid their cashback via QuidCo yet, only a very lucky few. Nobody knows IF and WHEN o2 will payout as they keep pushing the payout day back.
If you keep your contract running to net a "cheap" Z2, you may end up paying up to 3 months of air time (Which, for the best deal on Z2 is £28 pm x 3 (£160 - £84 = £404 phone price). There is a chance you may not get paid at all though, but £490 is still a good deal overall anyway.
houghy1
20 May 14#1989
Thanks for that ive not really heard of the cashback tracking on these deals thats all.
The handset alone can be had for £540 from mobiles direct.
I might just go contract anyway,because 3's reception around my house is pants and internet speeds have just bombed even in city.
Id love to get others responses to see what comes back
Chriseybaby
20 May 141#1990
Has anyone else noticed that whenever you use the live chat on o2 they always ask for letters 1 and 4 from your password?
gsusx
20 May 14#1991
Okay
With regards to the camera grip the lady on the phone told me the reason the IMEI's are showing as invalid is because o2 hasnt passed over their list of recent purchases (or words to that effect) so thats why they're not showing as valid (yet)
memyhead
20 May 14#1992
Yeah, thanks for that...
I have my default setting as JPG+High Res = ~4.5MB + ~12MB but when i crop the original photo using Nokia Camera and save both original & cropped photo to OneDrive - the original showe between 10 & 12 meg but the cropped one only shows 1-3 meg?
Should the cropped photo also be the full 11-12 meg or would it always be just the original that size?
Thanks for any info...
guygreenwood
20 May 14#1993
Yes !!
916nick
20 May 14#1994
After ordering April 25th, I got an email this morning confirming the £150 had been paid by BACS into my account after an online chat on Friday when they said they would pre-pay it! As I knew it was on the way, I spoke to O2 on Sunday and they said they have major upgrades on their systems meaning they cannot take payments over the phone or amend contracts until systems are up and running again tomorrow. He did put thorugh a notice to cancel in seven days though (and I got a text confirming it straight after). He also said not a problem cancelling and I will only have to pay £230 and no more monthly charges as the next payment isn't due until after the seven days are up. very happy as it means I pay the £240 for the phone plus only one months rental of £28, £150 cashback so a total of £118 for an unlocked Lumia 1020. (I just have to phone back and pay the £230 before the seven days are up)
Very happy!
gsusx
20 May 14#1995
An example of the battery life as well. My average journey into work is around an hour. During that i used it constantly (as I do my android phone) listened to a podcast and music. From 7.15 to 8.25 it used 28% of battery (this is on 8.1 beta)
In comparrison my other phones used
HTC ONE M7 - 22%
MOTO X - 26%
Z1 COMPACT - 16%
Hope this helps some people
the porter
20 May 14#1996
Managed to get my first grip order sorted was bought on the 29th April so they still might reject it but my other in May should get honoured will email those details to avuvo shortly
misterleoni
20 May 14#1997
Anyone else suffering a WiFi bug on 8.1? About three times now I've found my WiFi to be disconnected. When going into WiFi settings and attempting to switch it on I get an error message. I have to reboot to reactivate. Could this be a hardware issue? I've not seen any mention of this bug online. It would be a pain to hard reset as Whatsapp has been removed from the Store and I rely on it for 90% of my communication!
Matt-C
20 May 14#1998
I watch a video every day on my commute, 45 mins with brightness on high and it uses approx 10% battery, in comparison my iphone 4S would use 20%
Have you tried running the battery right down till it will no longer power up then doing a full charge?
Dear Sir/Madam,
Please accept our apologies for the trouble you have experienced.
We are aware of the issues relating to the invalid IMEI’s and doing our utmost to get this situation rectified as soon as possible.
Please allow 5 working days for this to be rectified by our technicians.
Your patience is appreciated during this time.
Kind Regards,
hmmmm.
gsusx
20 May 14#2001
i havent no ..... but now you've said this i will do .... to be fair my commute mainly consisted of web browsing, twitter, facebook .... i will run it down today in the hope of sorting this out, might even revert to 8.0 to test it on that as well ....
Matt-C
20 May 14#2002
Check out the Battery Saver app too (if you haven't already), it might tell you what app is using all your battery
Matt-C
20 May 14#2003
same here
titchyyyyy
20 May 14#2004
Was your payment estimated or guaranteed at the time of online chatting with them?
martyn_3000
20 May 14#2005
I know this has probably already been covered, but to save me sifting through pages and pages...
How long does it take for the unlock code to arrive? I requested it Sunday night, and had nothing yet.
Is it ok to request the unlock code without using the O2 sim? I have switched the phone on, but not inserted the O2 sim.
916nick
20 May 14#2006
I ordered on the evening of Friday April 25th and it tracked straight away to an estimated payment date of May 10. On the 10th, it moved to May 12th but then kept moving back one day each day, always leaving it 14 days in the future. I did an online chat then and was told not to worry, seven weeks was the average wait and beyond that they could chase it when the seven weeks were up. Then, on May 16th, it changed to May 16th as the estimated date for payment so I did another online chat to try to clarify things. I asked if that meant it would be paid that day. They were really helpful and said it was still tracking but offered to 'pre-pay' it and it would be confirmed within the hour. A few minutes later it was there, I requested payment, and I got an email confirming the BACS payment was sent this morning
Matt-C
20 May 141#2007
Assuming you used the online unlock form, usually 24 hours but it can take longer, there's no harm filling in the form again if you want, no need to insert the O2 sim when using the online unlock form, if you request via phone or online chat they may ask you to use the sim
johnieutah
20 May 14#2008
Still wondering whether to cancel the contract (last day of the 7 days today) or keep it going till Qudico pay. Any advice appreciated.
Matt-C
20 May 14#2009
Cashback isn't guaranteed so I would cancel - I did cancel my 2 orders, 1 paid by quidco and 1 pending with TCB
You could end up paying 3 months of airtime and getting no cashback. It's your choice though.
bigpappa
20 May 14#2010
TCB is awul - would never ever use them again for cashback - might just close my account. Quidco is a million times better.
TommyUK
20 May 141#2011
"wait 2 days"
"wait 5 days"
"oh sorry promotion has finished"
TommyUK
20 May 14#2012
I always have problems getting stuff to track on TCB. I know there is a fee fro Quidco but it saves all the hassle.
titchyyyyy
20 May 14#2013
Just spoke to a lady on the live chat, the payout is 7 weeks and if they've not paid out by then they will give you a pre-payment.
I would keep it running.
gsusx
20 May 14#2014
checked this already .... seems nothing in particular, standby life is really good, just seems screen on time is the culprit !!!
bigpappa
20 May 14#2015
Both charge £5 now.
So makes no difference. TCB has no way to contact them.
Matt-C
20 May 14#2016
If you haven't tried already, you could try turning touch sensitivity down, brightness to low, glance to peek/off ?
Those are the main things I've done and I can get close to 2 days with moderate use
johnieutah
20 May 141#2017
Another thing worth thinking about, with OLED screens the battery drain is that much higher when a white or light theme is used. Try using a dark theme/background
gsusx
20 May 14#2018
cool, thanks for the help will give these a go :smiley: im off on hols soon so plan to use it as my daily driver whislt im away (mainly for the camera !!!)
running a video at the moment, left it running, 31 mins of video used 8% of battery, which to be fair is pretty good, so it would seem it might very well be 4g / signal related .....
pauldh
20 May 14#2019
Batteries don't get much lower (2000mah) in current smartphones than these so they aren't going to last forever.
gsusx
20 May 14#2020
true.... what i dont get is the size of this handset, why they couldnt stick a bigger battery in it, i mean its hardly the kate moss of smartphones is it ...
pauldh
20 May 14#2021
I know - smartphones in general are a disappointment for battery size, except for a couple of Motorolas and the LG G2. I mean, 2000mah in a phone with a camera that you are likely to want to use a lot!!
When are they going to create a solar panel layer that applies to the screen so that you never have to connect a charger or a small solar panel at the top of the device?!
Matt-C
20 May 14#2022
I'd say the battery is about right for a phone of this age and size:
Compared to other phones of similar age and size:
HTC one mini 2100 mAH
Samsung S4 mini 1900 mAH
iPhone 5 1440 mAH
memyhead
20 May 14#2023
Do you need a virus protector for this phone. If so, any good ones to recommend?
No...Windows Phone devices are pretty much the most secure out there. You're not in the wild west world of Android devices :smiley:
guygreenwood
20 May 141#2026
I had mine in bits last night to see it there was any way of fitting the wireless charging coil inside (like I did with my 925) and I can tell you this - there is not a millimeter of free space in that case at all.
johnieutah
20 May 141#2027
Got any pics?? :smirk:
guygreenwood
20 May 14#2028
No - I'll do it again tonight and take some pics.
Its a shame as the wireless charging shell does add bulk which I would prefer not to have.
I think an internal wireless charging coil could be achieved at a push, but it would be a tight squeeze and you then wouldn't be able to use the camera grip as the rear contacts would be covered up.
It also might cause the screen to bulge and I'm not going to risk screwing up my wireless charging shell if its not guaranteed.
I know the phone comes with a 2 year warranty but do you need to register it somewhere in order to validate the warranty?
aaad1
20 May 141#2032
Not too sure if I should wait for the cashback or not :/
Also, are loads people only using O2 refresh to buy phones instead of actually staying with o2 refresh? :P Some phones are cheaper on there and some aren't.
bigpappa
20 May 14#2033
Your Nokia Free Camera Grip claim has now been validated. You will receive your Nokia Lumia 1020 camera grip via post within 28 days of receipt of this email. Please note that the camera grip will be posted to the address supplied as part of the claim form process.
Please keep this email for future reference.
If you have any questions please check our Terms and Conditions or email [email protected]
Kind Regards
Nokia Free Camera Grip Promotional Support
This is an automated email, please do not reply
916nick
20 May 14#2034
Just got the same email....this deal gets even better!!!
guygreenwood
20 May 14#2035
Me too.
johnieutah
20 May 14#2036
Yeah I just got this too. This must be from the manual validation, I never got the website to work.
the porter
20 May 14#2037
Both my grips have been validated even though bought before 1st may
the porter
20 May 14#2038
Tcb can me contacted via Twitter or on there site they will get back to you but I still prefer dealing with quidco http://www.topcashback.co.uk/Help/54
bigpappa
20 May 14#2039
I have contacted them they just said its waiting to be paid and provided nothing else.
This is a top deal only if you went with quidco.
the porter
20 May 14#2040
I used both to be on the safe side hopefully at least 1 will pay out
bigpappa
20 May 14#2041
Do we get to specify a colour for the grip?
wenttoabetterplace
20 May 14#2042
Almost certainly not...
They had a prior offer for Lumia 620 covers. On that website (which had the same format), you could select the colour you wanted. Since they have omitted that option from this website, I would assume that we'll be getting black grips.
On a positive note - the black grip is less flashy, so less likely to make you a target!
wenttoabetterplace
20 May 14#2043
Just had my third grip confirmed. They are all being delivered to the same address.
I am now just waiting for my final 1020 to 'register' to the O2 network over the course of the next 48 hours. I should then be able to make an instant claim on the grip form :smiley:
bigpappa
20 May 14#2044
You went via the camera grip website or via email to nokia or emailed anovo?
me78
20 May 14#2045
I've just had a camera grip confirmed too. Made up.
Pspvita
20 May 14#2046
When did you buy them?
aaad1
20 May 14#2047
How long does it take on for quidco to confirm the cashback? I'm at the 'cooling period' for quidco. Should I can cancel my contract tomorrow or wait another day or two(still within the 7 day O2 cooling period).
the porter
20 May 14#2048
28th April and the other 2nd may so 1 out 1 in
Pspvita
20 May 14#2049
I canceled my contract one day after and I still got cash back payout after one month but it's a hit or miss it's up to you iiff you want to risk it I only got £45 on £13 pm so was not bothered for higher cash back it's a bit risky.
aaad1
20 May 14#2050
When you say you cancelled it 'one day after', do you mean you cancelled it the day after you received your phone or do you mean the day after the O2 cooling period?
Pspvita
20 May 14#2051
I cancelled the day after I ordered the phone so it was cancelled even before I got the phone delivered
sumomoggy
20 May 14#2052
Did you email anovo or go via website?
I am in same position as you (as in 1 bought in April and 1 in May) but on website they are both still invalid.
Do anovo require all same details (address/birthdate etc?) or just photo of packing slip?
the porter
20 May 14#2053
1 was accepted on the website the pre may one, and the other i emailed direct to anovo just a photo of the packing slip
titchyyyyy
20 May 14#2054
I've seen a post from a person who cancelled their contract without paying (sent the phone back) and got the cashback from QuidCo. Seems to be all about luck. I cancelled both my contracts without paying and my payments are on Guaranteed and have been updated to be paid out on the 2nd of june. One can only hope!
ArthurDent1
20 May 14#2055
You can get the wireless charging shell for £20.99 (free P&P) from the O2 Accessories shop by using the code CASE30 (it gives 30% off any case - it's an offer posted on their website to apologise for their website being down!).
EDIT: just realised it's £2 cheaper on Amazon anyway. Did consider getting one instead of a case but the cost of the charging plate put me off!
aaad1
21 May 14#2056
When you said 'cancelled both my contracts without paying' When exactly did you cancel them? Straight after you bought the phone? or did you do the when you received the phone?
This is a good way to get cheap phone for some(some are moderate and some are expensive). Which tariff did you chose?
gsusx
21 May 14#2057
Morning All,
Quick battery life update. Drained then recharged.
I got an hours worth of video (local video) connected to wifi and only saw a 7% battery drain which is insane to say the least. That's tremendous....
The problem isn't the screen. It's basically the minute it requires processing power (as in a game or even a browser) or when it is using a data connection. I have never seen a battery drain so fast. It's horrendous. i would say i was losing 1% every 2 minutes which in my eyes in unacceptable..... The handset also get stupidly hot.... dunno whether or not this is because im on the 8.1 build... may well have to downgrade and see what happens.
AbandonedTrolley
21 May 14#2058
I picked up the wireless case and the car dock as having a nice dock is important to me, it fits in nicely and has NFC to fire up the Nokia Car mode and charges wirelessly. Really impressed even if it was fairly expensive.
laurazhao
21 May 14#2059
I think it needs a nice "phone charger" to get it powered through the whole day, check below link:
Anyone else got battery tips? I've stopped things running in background, screen sensitivity normal, glance off. I can get about five hours out of phone at best. Less if I use it heavily.
Pspvita
21 May 14#2061
GPs,wifi,data, all off drop into 2g mode
me78
21 May 14#2062
What?
gsusx
21 May 14#2063
basically rendering it a dumb phone :'(
twinkle
21 May 14#2064
Anyone had any confirmation of the refer a friend vouchers?
Pspvita
21 May 14#2065
That's if you want to go into hardcore stamina mode probably bit extreame.
me78
21 May 14#2066
That's what I was wondering? Do you mean turn all stuff off and don't use it? Seems a bit pointless.
Pspvita
21 May 14#2067
I mean use it when you need it.
Pspvita
21 May 14#2068
Why use gps on all day if you never used it once in a day you may have gained a hour in battery life if you left it off this is the point I am trying to make,
AbandonedTrolley
21 May 14#2069
I read over on XDA about changing the keyboard settings, stopping things like auto predict etc and swiping. That supposedly improves battery life quite a bit.
mkh93
21 May 14#2070
Can anybody tell me if I can buy another refresh plan when I already have one? thanks
me78
21 May 14#2071
I tend to check email and pop on the internet quite a bit and need things like notifications of fb messages on. Never had an issue with Samsung galaxy or google nexus with battery though. I'd charge daily but didn't have to turn everything off or charge up to three times a day if I use the phone.
me78
21 May 14#2072
Oh gps and location are off.
gsusx
21 May 141#2073
Standby time isnt an issue for me, infact its the best of any phone ive owned recently, it's actually USING the device that kills the battery for me :disappointed:
twinkle
21 May 14#2074
I have one for me and OH both on my account
me78
21 May 14#2075
Just unplugged I have 81% says will last 11hrs 34 mins. Only thing open is this one browser window.
thedon
21 May 14#2076
I don't know if it helps, but I'm finding the battery life to be really good - albeit with low usage.
I've upgraded to 8.1, and have Glance (Interval), Touch Sensitivity set to normal, and dual tap to switch on enabled. WiFi, GPS, NFC are on, but not Bluetooth. Brightness set to automatic. Battery saver is on, but I don't think it kicks in until levels are "low"
Since I took it off charge around 8.30am yesterday* I've only made 3 calls - one for 25 mins, two for around 3 mins each. Used apps throughout the day, limited browsing and taken a couple of photo's with the camera. I still have 62% left which the phone estimates at 15 hours remaining.
* Edit - I've just remembered that I topped up the battery in the car for around 20 minutes on the way to work this morning, so the above info is misleading. Apologies.
me78
21 May 14#2077
The battery seems odd as lots complaining its awful and lots saying its great. Does make me wonder.
me78
21 May 14#2078
I'm down to 9hrs 50 mins now didn't use phone for almost a hour then just used for twenty minutes whilst I had my lunch.
eek
21 May 14#2079
Having sold the first two I've now bought one for myself.
Quidco has tracked so that looks hopeful...
titchyyyyy
21 May 14#2080
They're now selling a Huawei MediaPad M1 on refresh deals for £168 device payment on a £32 contract which would lower the device to £53 after cashback, might be a nice cheap 8.0inch quad core tablet for anyone?
bigpappa
21 May 14#2081
TCB are useless. Their twitter account just repeats what their website is stating - a complete and utter joke. Will never use TCB again. Quidco all the way.
sbellseb
21 May 14#2082
I'd bet this would come under a tablet sale which would only net you £10 on Quidco. Good spot though, seems like a decent budget tablet and with the prices dropping like mad on mobile technology The manufacturer may have thought they'd best get rid of some quick. Perhaps an online chat with Quidco or O2 would clarify, or confuse depending on who you get connected with :stuck_out_tongue:
robot1000
21 May 14#2083
Just noticed that the terms state:
Anyone know if this recently changed?
robot1000
21 May 14#2084
O2 Chat are utterly useless!
loonytoon01
21 May 14#2085
placed an order on sunday which tracked on quidco however i cancelled it before delivery as i noticed no cashback was being paid.
I placed a order yesterday however it has not been tracked i have now opened up a claim form does anyone know how long it takes to resolve? cheers
houghy1
21 May 14#2086
When you say "i placed an order on sunday which tracked on quidco however i cancelled it before delivery as i noticed no cashback was being paid."
Do you mean the cashback offer from quidco has stopped??
bigpappa
21 May 14#2087
This TCB or Quidco?
I think its a complete scandal by o2 and TCB.
916nick
21 May 14#2088
Or they're just closing the loophole that we were all, me included, happy to make the most of when it was there. it doesnt make sense for them to keep losing money on this deal.
me78
21 May 14#2089
Lol at the o2 chat had similar conversations myself. Stupid phone froze again keeps going back to may 2nd too. Wish Samsung galaxy 4 was cheaper think id swap. Be sad to get rid of the camera but so many things are annoying me.
johnieutah
22 May 14#2090
Can't see anything on Quidco so I presume TCB...
AbandonedTrolley
22 May 14#2091
Are you running 8.0 or the 8.1 preview?
me78
22 May 14#2092
The 8.1 as everyone said it would solve all the things I hated. It hasn't, it's worse aside from having swype and better volume control. Can't get it to go back either as the sodding sync thing won't work so I can't back up. The FB always says it couldn't update as I exited whilst posting so I have to sit there tapping the screen to keep it on whilst photos/video upload. Missing all the android apps I used to use. I charged last night and it was down to 50% when I woke up with nothing on and completely died after an hour of FB/Internet this morning.
I'm thinking sell, I will be so sad to see the camera go but it doesn't seem worth having a phone I hate. Price on CEX really dropped though and envirophone say it's their most recycled phone now.
AbandonedTrolley
22 May 14#2093
Wow sounds like a bad flash tbh, obviously I'd understand some bugs but that battery drain overnight is far too high. What's up with the Sync? Are you making sure you are using the Nokia cable that came with it, I noticed that it wouldn't recognise my phone using a different USB cable. I agree though if you don't like the phone then there is no point putting yourself through ownership.
I currently quite like it, issues I have at the moment are bluetooth audio in my car skipping quite a bit (putting it down to an 8.1 issue) and also a lack of a couple of apps. Things like YouView, PlayStation app would be nice. Other than that I think it's a good phone, I love the screen in the sunlight and the wireless charging in the car is great.
me78
22 May 14#2094
I'm going to try and back up tonight - I didnt use cable just 'on air' so will try that thanks and restore to default. I'm convinced something must be wrong. If I can get it running well then I'll sell and think I'm getting a galaxy s4. I'm on holiday this weekend so will get some nice pictures at least before I totally decide.
Screen in sunlight is good I will agree with that.
johnieutah
22 May 141#2095
Aren't people expecting a bit too much from what is essentially a beta?? I would wait for any updates until they are available officially, and not some WIP
AbandonedTrolley
22 May 14#2096
That's why I'm accepting bugs for what they are, if this was the Nokia Cyan software then I would worry a bit more. Right now I accept that i'm using preview software and things might be broken. I've done enough flashing of ROMs in the past to know that things break and get fixed.
me78
22 May 14#2097
I didn't want to update I did here because on here people said it fixes the annoying things. Cant win either way it seems.
misterleoni
22 May 14#2098
It's still a BETA though. Windows Phone is still sorely lacking for me but I'm sticking with this 1020 at least for the next couple of months as I need a good camera and - ideally - a phone in one. There isn't a comparable phone on any other platform other than for shot-to-shot time. For 'holiday' type photos the 1020 is unbeatable. I'm finding battery a bit crap at the moment too but hopefully Cyan will be out next month. The fact that the phone charges quickly helps too.
bigpappa
22 May 14#2099
I debranded then upgraded to 8.1 - had so many problems.
Download Nokia software recovery tool, do a hard reset on the phone - google it. If you get a connection error try a different usb cable and port. At the 4th attempt it worked.
Back to stock o2.
If you upgrade to 8.1 you must do a hard reset straight away before setting the device up.
AbandonedTrolley
22 May 14#2100
I'd follow some of the advice bigpappa is giving regarding the update. I've just checked my phone that's been sitting on my desk for the past hour off charge. 100% remaining, 1 day 15 hours, but have also been checking Whatsapp/Facebook and emails briefly. I have Wifi/Location and Bluetooth turned off as i'm in the office and no need. The quick toggles make that easy to just do.
me78
22 May 14#2101
How do I back up my contacts, I've synced with microsoft contact but can only see fb stuff when I go on there. I lost all my contacts when I got this phone so worried it will happen again.
so because I have synced to the cloud when I sign in after update contacts should just be there? Im just worried as on laptop signed in to microsoft account I cant see contacts.
Pspvita
22 May 14#2106
Yes
liamo
22 May 14#2107
Probably a still questions, but i've unlocked my phone, and it's currently running 8.1 with the O2 standard image it came with.
I now want to debrand it from the O2 boot logo, and install the fully unbranded version, when i do this, i pressume the phone will still be unlocked after i've put on the stock image, can anyone confirm if this is the case.
Or do you need to enter in your unlock code again (and if so, will it be the same one).
Cheers
AbandonedTrolley
22 May 141#2108
You will need to go back to an unbranded 8.0 and then update via the preview to 8.1
Yes the phone will still be unlocked.
aaad1
22 May 14#2109
Wow, you are having so many problems! Maybe you should check your phone settings or flash a new one?
I have had this phone for quite a bit and have experience no bugs or any disadvantage situations. My battery last about 2 days with moderate use, if I use it a lot then it still gets me though the whole day. Also, don't keep too many apps running in background, the more apps you have open, the more it drains the battery, hold the back button to see the apps you have open.
Also you said there are some apps missing? All my apps are on windows phone store(maybe, I'm lucky?) well... apart from one which the company hasn't released any apps for any platform yet.
I had a S4, it was quite good but I think 1020 is better(not just the camera). I'm really looking forward to Windows phone 8.1, there'll be some great new features but I'm waiting till next month for the official release. Dev release contain bugs.
pauldh
22 May 14#2110
My Quidco estimated date had been moved around a few times but was due for today. Just checked and now there isn't a date in the estimated column. Boo hiss
AbandonedTrolley
22 May 14#2111
Mine is still estimated 2nd June.
Battery update 83% after 3 hours off charge and moderate usage through the day due to not much work. Estimated time remaining 1 day 7 hours.
pauldh
22 May 14#2112
Just done an online chat - they reckon they are chasing O2 but won't prepay me until 30th June!
guygreenwood
22 May 14#2113
My date has changed again today from July to August. Not worth keeping contract anymore - 4 months contract is almost more than the "potential" £150.
pauldh
22 May 14#2114
Agree - I cancelled mine last week for the same reason so if Quidco do pay it is just a bonus
liamo
22 May 14#2115
Thanks for confirming, appreciate it.
Andymac007
22 May 14#2116
Sent my handset back and canceles the contract with the cooling off period. However I had already redememed the £20 voucher (added it my xbox account) and have had a camera grip approved. Do you think that o2 will come looking for these items or could I I just treat them as freebies and try to sell the camera grip on eBay?
pauldh
22 May 14#2117
Seriously doubt their systems will link that you have cancelled and yet claimed the grip and used the voucher. I can't see why their systems would be set to detect this
me78
22 May 14#2118
Still updating. Apps wise I miss Draw Something, Candy Crush, Scrabble, decent grocery app, pet rescue. Cant use Amazon cloud player. There are more but I can't think off the top of my head. Cartoon HD that's another.
AbandonedTrolley
22 May 14#2119
The £20 is a Nokia/MS promotion, nothing really to do with o2 so can't see that happening, they might be able to cancel the grip by telling them that the phone has been returned via the IMEI.
me78
22 May 14#2120
I don't think they'd cancel the grip but the imei won't work when the person who buys it tries.
me78
22 May 14#2121
Can't use the software recovery, downloaded a few times just says error now says corrupt.
aaad1
22 May 14#2122
You'll be fine. Too much effort for them to chase you on these items.
wenttoabetterplace
22 May 14#2123
Sign in to Outlook.com then click on the down arrow next to outlook.com in the top left corner. You'll then see the various MS services....one of which is 'People'. If you see your contacts there, then they are safe and will download to whatever device you connect via your MS account.
me78
22 May 14#2124
I'm just reseting via the phone now, the recovery tool says package corrupt. Fingers crossed.
pipsqueak
22 May 14#2125
Finally bit the bullet after procrastinating for days.
Just need to sell my HTC One.
robot1000
22 May 14#2126
Anyone know if I can buy the phone outright and then cancel the 'line rental' part (within the 7 days cancellation period) and not have to pay for that?
aaad1
22 May 14#2127
There's draw something on the Windows phone store. grocery app(mysupermarket) it will be released soon, I emailed them. And I have never used those other apps you mentioned before. For candy crush, people invite me on fb, do I don't play it :smile:
Pspvita
22 May 14#2128
Yes and yes
robot1000
22 May 14#2129
I just paid upfront for my phone and when they asked what i wanted to do about my line rental, I said I wanted to cancel it within the 7 day grace period, at which point they refused and said that I wasn't returning the phone I would have to give 30 days notice.
Are there any terms I can quote to backup my request?
johnieutah
22 May 14#2130
So my cashback has now jumped another 6 weeks back to Aug 7th... I will definitely be cancelling this tomorrow. I'll have lost £28 for the first month. Have to notch that one up as experience and should have cancelled within the first 7 days, I highly doubt Quidco will be paying out on cancelled contracts but happy to be proven wrong :smile:
Pspvita
22 May 14#2131
You have a 7day cooling off period you have the wright to cancel the phone rental you have paid for the phone it's yours now just phone again and talk to someone else.
Pspvita
22 May 14#2132
I was paid out on my canceled contract.
Chuckles1001
22 May 14#2133
Got £90 paid yesterday via quidco after cancelling my contract the day the phone turned up
robot1000
22 May 14#2134
Do their terms and conditions back that up though?
misterleoni
22 May 14#2135
Apps are there now. Problem is that most of them are rubbish compared with the Android and iOS versions. Twitter for example is complete sh**e. Third party apps for Twitter aren't much better either. Mostly slow, glitchy, only one has push notifications.
mkh93
22 May 14#2136
My Quidco estmated payment date has deferred from 27 May to 2 June... and now to 3 July!!
Pspvita
22 May 14#2137
How much does it cost to end your contract early on O2 Refresh? What do you charge for the leftover Airtime Plan?
With O2 Refresh, there's no penalty for ending your contract early. All you have to do is pay off the balance of your Phone Plan. There's no termination charge for ending your Airtime Plan once you've settled your Phone Plan.
Hide full quote
What if I want to leave O2 and end my O2 Refresh plan?
You just need to pay off whatever's left on your Phone Plan. Then you can either sign up to a new plan, or leave O2. If you'd like to leave O2, after you pay off your Phone Plan, ask us for your PAC code or give us notice to cancel your account.
If O2 Refresh makes it easy to leave by just paying off your phone, aren't you afraid all your customers will leave?
O2 Refresh gives customers the freedom to leave and therefore, we think, the confidence to stay. There are plenty of perks when you're an O2 customer. Exclusive offers and experiences with Priority Moments. Queue jumping with Priority Tickets. Behind-the-scenes access with Priority Sports. Not to mention free O2 Wifi, and cash for your phone with O2 Recycle. And now with O2 Refresh, the freedom to get a new phone whenever you want
twinkle
22 May 14#2138
Mine has moved from missing to 12th June, phone bought 18th April...and still waiting for cashback from Feb which has had to go as a new claim generated by Quidco.
Have you cancelled the contract? or waiting for the cashback?
aaad1
23 May 14#2141
The problem is that some companies didn't put much effort into their apps but with new updates, I'm asumming that they would be better. Windows phones are starting to gain more and more customers(I read that it's the fastest growing phone platform currently), more companies would make better apps.
misterleoni
23 May 14#2142
Those are good stats when presented that way but the truth is that it's easy to be the fastest growing when your numbers are small. If one platform has 1000 users and grows to 1100 customers that's a higher percentage growth than a platform with 1000000 customers that grows to 1090000.
I've been following Windows Phone since it first came out, and whilst it's true that you can now get apps for most things, having an app and having an UP TO DATE or even DECENT app is another thing. The reality is that Windows Phone simply doesn't have the numbers to make any developers jump on it. Why would anyone dedicate money to a platform with a tiny percentage of users? It wouldn't make sense. The problem with the platform now is that it needs more customers to spark developer interest and more developers to spark customer interest. For either of these things to ever actually happen is far from guaranteed. Microsoft has money but it doesn't have powers of persuasion. Not in the mobile space.
Anyway, I love this handset. It's a beautifully made device and I look forward to taking some great pictures on it over the coming months. All the while though I will be sacrificing a truly better mobile experience for it. I guess it's a tribute to Nokia that I'm willing to do that.
I certainly won't be raising a glass to Microsoft's work.
robot1000
23 May 14#2143
Wasn't there talk of Nokia dipping their toes in the android market?
me78
23 May 141#2144
I moaned on my fb about wanting to go back to android and had lots of people saying they hated their windows phones. Seems to be common if you've had apple or android to find it a hard transition to make. Its the little things for me like FB login to other sites like bzzfeed doesnt work, videos rarely upload in the background. Cant access things like aptoid. No autofill in the browser.
wenttoabetterplace
23 May 14#2145
"Thank you for signing up with O2. We are pleased to inform you that your account has now been validated in our system and we can ask you to choose your reward. Please click the link below to select from the available options"
Reward selected...I now just have to wait up to 10 days for it to be delivered by email. My contract was ordered this time last month.
The referral process would therefore seem to be the better option going forward.
Matt-C
23 May 14#2146
You mean better than cashback? What rewards do you get to choose from?
sbellseb
23 May 14#2147
The referrerer gets £40 and you get £40. It's a choice of M&S or Amazon vouchers. People have tried to keep it in the family and get £80 others that weren't so bothered just asked folk on here to refer them. I helped a few out.
wenttoabetterplace
23 May 141#2148
STOP spinning that same old yarn. & stop making out that you have done anyone a favour. You did not help anyone out. You just chose not to inform them that they could easily and without breaking any rules get the full £80 for themselves. Yes, you have made a good profit out of this....BUT, to my mind, you have just taken money from the people that actually deserve it.
I think the cashback route is a game of chance at the moment. TCB is a bit of a hopeless option - Quidco are better....but as has been demonstrated over the last few days, t&c's can be changed retrospectively.
But yes, anyone can refer anyone else (whether they are on O2 or not). So just get your partner/family member to send you a referral link, then click through and order the phone. Within 30 days, you will receive an email asking you to confirm which gift you would like - with that gift then taking up to a maximum of 10 days to come through. This works on all eligible 1020 contracts (so you can get an £80 reward for taking the £13 p/m option for example).
wenttoabetterplace
23 May 14#2149
They did with the Nokia X line of phones. They were a custom version of Android though, very much budget phones, & hooked up to Microsoft services rather than Google.
More a way of twisting Microsoft's arm into buying out their handset division than an actual proper product line!
twinkle
23 May 14#2150
both contracts still running...have spoken with Quidco but they tell me to keep waiting and all will be okay :smiley:
bigpappa
23 May 14#2151
I would stay clear of TCB they will try everything not to pay out - plus awful customer service,
I don't think I am allowed to add a hashtag for TCB but they are changing their T&C and applying them retrospectively.
Despicable company and will never use again.
ArthurDent1
23 May 14#2152
Lots of people criticising TCB customer service but I'm not getting on much better with Quidco...
My cashback tracked on May 6th and had been sitting at payment of £47.50 due on June 16th ever since.
However, a 2nd claim tracked and paid out on 16th May for £47.50.
Nobody at Quidco can tell me what's going on, I just keep getting vague reassurances that it will be sorted and promises to contact me 'in the next 2 days', 'next Thursday', etc. Nobody ever contacts me. I pay for premium membership and I'm wondering why I bother.
Still haven't cancelled my contract - if I cancel now the cashback I've already have will just about cover it.
Matt-C
23 May 14#2153
Are you sure it's retrospective? I've still got pending cashback with TCB from about a week before they changed t&c's
In the future I will try and stick with quidco though, I prefer the website and i've never had any issues with them
pauldh
23 May 14#2154
They seem to treat everyone differently - some have been prepaid by contacting online chat and some (like me) have been told everything is progressing normally and to wait. They did at least guarantee me yesterday that they would honour the cashback themselves if O2 hasn't confirmed by 30th June
bigpappa
23 May 14#2155
Quidco at least has online chat - thats a huge advatage.
TCB has nothing - time to bombard their twitter page.
I wont add a hashtag here as I am sure it contravenes the T&C.
johnieutah
23 May 14#2156
Cancelled my contract this morning, will take the hit on the first month. In hindsight maybe should have kept it running as even if it took 4 months to pay out, I'd still be in the same position (-£28). Maybe Quidco will pay out, but my hopes aren't high.
Should have gone the referal program route in the first place.
TommyUK
23 May 14#2157
Still saying that my IMEI is invalid. Useless...
aaad1
23 May 14#2158
guys, my payments has been postponed to mid-August. Should I contact them?(Quidco) or just wait...
pipsqueak
23 May 14#2159
Can anyone tell me if they have ordered in the last week and cancelled whether they have been allowed to keep the phone or not as the goal posts seem to keep moving on this deal.
Matt-C
23 May 14#2160
yes, you have nothing to lose
O2 Refresh terms haven't changed, you can keep the phone regardless of when you cancel the contract
sumomoggy
23 May 14#2161
Me too - I was told via email on Monday to wait 5 days for it to be fixed.
pipsqueak
23 May 14#2162
I'm getting the same. Who did you contact?
aaad1
24 May 14#2163
I emailed them, I'll contact them again next week and see what they say. O2 hasn't passed the IMEI numbers to them so that's why it's invalid.
misterleoni
24 May 14#2164
Send the email and they sort it eventually. I got a confirmation a couple of days ago after about a week's wait. Didn't have to fill in the form.
delleddy9
24 May 141#2165
Mobile Ordered: 23rd April.
Contract Status: Cancelled
Cash back Tracked: Same day within an hr.
Cash back Status: Not Paid (Estimated 10th June) :disappointed:
Camera Grip: Filled Online Form and got email back saying claim validated and the grip will be sent in 28 days. :stuck_out_tongue:
Operating System: Updated to 8.1.
Battery Status: Initially had issues but now with 3g on all the time and fairly moderate usage i think i am getting good battery life.
umar
24 May 141#2166
quidco paid yesterday ordered 17th april didn't get the phone till after easter requested unlock code cancelled as soon got code all done via live chat
never contacted quidco etc don't understand why people do that!!!
would love camera grip if anyone wants to give one out or would pay reasonable price
also hoping for wireless cover to drop in price soon already have charger used with my 920
bought the yellow cover from ebay £5.50 mentioned here for holiday use very nice cover
Can any recommend a neck strap for holiday use Please
sold 920 £110
with cash back and £20 from nokia for apps etc don't play games so didn't bother with that freebie worth £34!
very happy with everything brilliant deal thank you OP and to all who recommended cases and other tips:)
niceness
24 May 14#2167
Hi there,
Do you mind posting which cover you bought. I am interested to hear which covers are good. Also, has anyone bought a earpiece for talking on the phone? Thanks! Yes, a big thank you to the person who posted this deal! It was a very very good spot ;-)
TommyUK
24 May 14#2168
My quid co has been put back to 3rd July instead if 2nd June. If I contact them will they do anything about it or am I stuck waiting?
wyabcp
24 May 14#2169
Mine's gone back to August. People have mentioned using Quidco online chat to see if they can resolve and give you and answer.
TommyUK
24 May 14#2170
Thanks, gonna give that a try.
TommyUK
24 May 14#2171
Damn, live chat is closed, i'll have to try tommorow.
wyabcp
24 May 14#2172
I'm going to cancel the contract, now quidco has been pushed back to August. I will sell the phone, hopefully still get a good price for it after 1 week of use.
Great phone, but I don't want to risk the £240. Also when the camera grip arrives i'll sell that on ebay so hopefully will break even.
Then i'll look at getting the Lumia 925... slimmer and more to my liking...
delleddy9
24 May 14#2173
Patience Guys. If you notice no one has had any cash back declined on this deal and moreover people who has cancelled had got there cash backs confirmed and paid. I think more people chat on this deal with Quidco i think there will be more delay to the cash back. Some people were lucky that they got Pre-Paid, but most haven't. So i guess if we are patience everyone will hopefully get there cash backs.
szafeiriadis
24 May 14#2174
Is Cex still paying 250 to buy it?
icavak
24 May 14#2175
Did you email them to get it or go through the website?
aaad1
24 May 141#2176
Guys, I main reason why 1020 drains battery a lot is due to the fact that whenever you have 4g on, it uses more battery. In settings, you have the options to choose. 3g is a lot better and 2g is the best for battery usage. windows phone system doesn't use much battery, it's all these wireless signals and background apps that we are running that's causing battery to drain faster.
sumomoggy
24 May 14#2177
[quote=delleddy9]Mobile Ordered: 23rd April.
Contract Status: Cancelled
Cash back Tracked: Same day within an hr.
Cash back Status: Not Paid (Estimated 10th June) :disappointed:
Camera Grip: Filled Online Form and got email back saying claim validated and the grip will be sent in 28 days. :stuck_out_tongue:
Operating System: Updated to 8.1.
Battery Status: Initially had issues but now with 3g on all the time and fairly moderate usage i think i am getting good battery life.
What date did you put as the purchase date if you ordered on 23rd April ? The offer is only valid from 1st May onwards.
guygreenwood
24 May 14#2178
I've just bitten the bullet and cancelled the contract and paid the outstanding £230 balance for the phone.
Only paid one month's charge so not too bad.
If the cashback comes off then that will be a bonus. Still a good price for this awesome phone.
Did the same last year with Lumia 925 and sold that this week.
Wonder what next year's deal will be ??
titchyyyyy
24 May 14#2179
I wouldn't bother. They only pre-pay IF it hasn't been paid by 7 weeks~ and even then you need to get the right person through live chat, that's what I was told on live chat by a girl called Nata(lie).
I ordered on the 12th May and my payment date has gone back to the 3rd of July, which is about 7 weeks. The only thing that **** me off about QuidCo customer support is the insane amount of copy/paste macros they use in live chat as they don't look at your account personally, even though we pay £5 for it! Avoid Natalie if she appears.
916nick
24 May 14#2180
You're right about getting the right person on Quidco live chat but for anyone who's date keeps getting put back, like mine did, I was initially told the seven weeks before payment but when the date kept going back and then suddenly changed to 16th May on the 16th, I did it again and they offered to pre pay it. I ordered April 25th and the money hit my account May 21st.
jolieguano
25 May 14#2181
TommyUK
25 May 14#2182
Looks like a minimum 3 month payout then.
dizzer
25 May 14#2183
Does quidco pay on business tariffs? You get 2gb data through the business site.
gsusx
25 May 14#2184
its a shame about the whole quidco thing cos the deals certainly gone a bit sour because of it.... has anyone actually managed to get a camera grip yet ... doing my head in
Pspvita
25 May 14#2185
They said within 28 days for camera grip so don't think anyone would have got one yet.
wyabcp
26 May 14#2186
Just sold mine for 270 quid.... so I've broken even...
wenttoabetterplace
26 May 14#2187
4G is actually more power efficient than 3G....
BUT, it all depends how close you are to the 4G transmitter. If you are near to the transmitter, the phone doesn't have to pump out as much power searching for signal. I dare say you probably have low 4G signal, but strong 3G signal....hence why 4G seems to be a battery drainer.
You are right about 2G though - that sips the power :wink:
wenttoabetterplace
26 May 14#2188
You WILL receive the camera grip....but it will probably take near enough 28 days. I did the same redemption thing using the same claims department for a Lumia 620 cover (they even had the same IMEI issues!).
Once the claim is confirmed, the item does get delivered. Just have some patience :wink:
wenttoabetterplace
26 May 14#2189
Quidco are clearly the much better company;
Live chat
Call back option
AND a local rate telephone number
Once my remaining cashbacks are paid on TCB, I will be switching fully to Quidco. TopCashBack can clearly afford to pay those extra 5% or so on each cashback simply because they have ZERO customer service. They don't deserve to be rewarded with our custom
me78
26 May 14#2190
Where is the best place to sell? Id be making a loss with Cex. The phone is only a mth old so that seems bad.
wyabcp
26 May 14#2191
Ebay only option for me, very tight prices though... saying that i'll sell the grip when I get it, and had the £20 voucher for MS site... so got few pennies out of it...
misterleoni
26 May 142#2192
Seems people were just trying to make a fast buck on here. No sympathy. £240 for a 64GB 1020 with £20 credit and a free camera grip is a great deal in my option, and I can't wait to put it through its paces this summer. The lack of apps is a bad thing but I can manage ok and won't need apps on nights out - just a great camera. I have now sold my 5S and bought a Moto E for £69 to use as my daily phone. I think I'll get along great with that combo. I still have cashback tracking - if it does pay out then that will just be a nice bonus.
wenttoabetterplace
26 May 14#2193
Out of curiosity, what things does the Moto E do in your estimation that the 1020 doesn't?
misterleoni
26 May 141#2194
Apps generally are just slower and lacking features. Even where official apps are available they're miles behind the Android and iOS versions - Twitter is a good example. There are some ok third party clients but only one does push notifications - Me Tweets - and it is a bit glitchy. There is nothing as fast and slick as Robird or Tweetings. I miss the overall speed and convenience of Android and the Google features - Chrome, Maps, Hangouts, Google Now. There are third party versions of this, as well as Flickr, Dropbox etc - but they're nowhere near as good as the official clients and are often seriously hampered by the lack of background downloading. Ironically there is also no HUKD client. I tried a third party one but it was pants, so I've been logging in via the web browser for the last couple of weeks. Hardly ideal.
Another thing I love is podcasts. I have around 80 subscriptions and hate Windows Phone podcatchers don't allow me to sort my podcast feed by 'most recent' (i.e. those that have most recently uploaded a podcast). There's only one that does - Podcast2Go - but I have to close and re-open the programme to see new podcasts upon refreshing and it has some annoying playback quirks.
I love the 1020 hardware and all the Nokia camera features and look forward to using it with the Camera Grip once it arrives. For me though Windows Phone 8.1 is vastly inferior to Android and iOS - not just for apps but in terms of features and APIs. Some love it, I don't understand how or why. I can perfectly well manage with it though on holiday and stag dos so it will be a godsend in the coming year.
I'm very glad I bought it - even at £240.
If only it ran Android... :P
mkh93
26 May 14#2195
with some luck gumtree could be a good option
me78
26 May 14#2196
I wasn't after a fast buck. I sold my nexus which I adored but had a poor camera. I wish I could have the nexus back now!
Neostar
26 May 14#2197
So I got this offer on Friday, been using it for a couple of days and it seems good, don't wanna return it....yet
Can someone confirm if I can pay off the phone plan in say 2 months time and can cancel the airtime contract? without any termination fees
Also I bought this in store as the website was giving me errors
wenttoabetterplace
26 May 14#2198
As long as you bought it on O2 Refresh, then yes, you can cancel at any time without incurring any fees.
wenttoabetterplace
26 May 14#2199
Right people, I'm on the last night of the 'cooling off period' --- I went for the Quidco cashback option on this, my fourth 1020. Is the general consensus to keep the contract running until a payout - or shall I just cancel the contract now & bag the phone for £240 & then just work on the basis that any cashback is a bonus?
If I do cancel, how do I go about leaving credit on the account? I want it to stay 'open' rather than closed completely as I reckon this will aid the cashback process....
Cheers :smiley:
misterleoni
26 May 141#2200
I cancelled and paid off a few days ago. I'm happy to pay £240, don't see the point in dragging it out. I've not technically 'cancelled' in that I have simply paid off 24x £10 of the qualifying £38 minimum contract...so maybe I will still get either a full or partial payout. It won't break my heart if not though. My payout period has gone up to August now anyway so I'd only be making a small amount of cashback if I kept it running.
johnieutah
26 May 141#2201
Ditto for me. Anything I get back from Quidco is just a bonus
Neostar
26 May 14#2202
Sorry guys after paying the phone off can I cancel the airtime contract as it says 24 months on my mobile agreement and on almost every bit of the web site?! :neutral_face:
szafeiriadis
26 May 14#2203
Guys, I made the contract on 14th of May, paying for the first month (until 14/06?).
If I cancel tomorrow, I guess I will have to keep it for one more month, that is until 14/07?
Or can I cancel immediately and pay only for the first month?
wyabcp
26 May 14#2204
Yes you can, you'll probably get put through to the retentions team, who will explain it for you. The guys who take the phone payment don't seem to know much about the contract, and for me they quoted that it would cost me £500+ to terminate the contract :smiley: The retention team soon corrected that ...
wyabcp
26 May 14#2205
I had it on the 12th May, I've just paid one month, so you should be fine..... I think they refund a bit too...
szafeiriadis
26 May 14#2206
My payment date on Quidco has been moved from the end of May to 10th of July..so I am wondering whether it would be better to pay one more month and keep it until 14/07 in order to have the cashback confirmed.
Has any of you guys got his cashback having already cancelled the contract?
wyabcp
26 May 14#2207
the longer you
The longer you stay in contract the longer it will eat away at the cash back. Mine got pushed to August, after that I gave up and just paid the one month. If cash back comes through, all well and good.... but I'm not banking on it...
wenttoabetterplace
26 May 14#2208
I've just cancelled my contract. O2's cancellation team are truly inept! I had to go digging in the Refresh terms and conditions to prove to 'Jenny' that I was within my rights to cancel the call plan and just pay off the phone!!
I think I was chatting to her for a good half hour before she finally relented (she was insisting that I needed to pay at least one month of my contract).
Anyway, I was expecting to pay the phone plan there and then. But apparently that is taken at a later date?! I shall now await the cancellation agreement to see what nasty surprises they have tacked on to the final bill!
I really am not impressed with O2. But on the flip side, I do have a stonking phone for a cheap price :smiley: Haha
johnieutah
26 May 14#2209
When I called to cancel I paid the first month basically, not 30 days from the date I called, just to the end of the first month. She also took the balance of the phone plan, so £230 off my credit card.
richnotts
26 May 14#2210
Purchased april 20th
Quidco paid (by quidco)
£75 instead of £45?
Camera grip confirmed.
Cancelled all direct debits.
Thanks op my son loves it!
richnotts
26 May 14#2211
Purchased april 20th
Quidco paid (by quidco)
£75 instead of £45?
Camera grip confirmed.
Cancelled all direct debits.
Thanks op my son loves it!
richnotts
26 May 14#2212
Purchased april 20th
Quidco paid (by quidco)
£75 instead of £45?
Camera grip confirmed.
Cancelled all direct debits.
Thanks op my son loves it!
richnotts
26 May 14#2213
No idea why that posted 3 times sorry!
wenttoabetterplace
26 May 14#2214
Once I have received the documents through in the post, I anticipate paying 6 days of call plan contract (~£7), and the £240 for the phone.
£247
- the camera grip
- £20 store credit
= excellent deal.
If I then get a further £150 from Quidco, I'll definitely be chuffed!
I'm also going to keep this phone for myself. I've been sufficiently impressed by my 32GB yellow Lumia 1020 to know that this is the phone for me for the foreseeable future. I'd sooner have epic photos than be on the bleeding edge of app releases.
richnotts
26 May 14#2215
Paid off phone as soon as quidco confirmed.
Claimed the £20 voucher and the free games
In effect will pay 2 × 13 line rental
Neostar
26 May 14#2216
I got mine in-store so I will most likely just go to the store and cancel it in 1 or 2 months time, the problem is getting them to cancel the airtime which I think will be an issue based on all the comments here
aaad1
27 May 141#2217
For me, I wouldn't buy phones then sell some online; I agree, it's a good idea but that way you are just over abusing the O2 refresh system. If everyone does this then in the future they will probably say that you have to stay a min. of 3 months or something. Buy one to use it, don't abuse it. :smiley:
wyabcp
27 May 14#2218
No it will be fine, that's the whole point of o2 refresh
thedon
27 May 14#2219
I'd have to agree with misterleoni on most of this, the apps are the only problem with this handset - It didn't take long to shift my Google Drive files to OneDrive, but it would be nice to have the option of Dropbox. Twitter isn't great but I can live with it (I only generally read it, rather than Tweet) I might try Mehdoh next. I've realised i can easily live without most apps on my Android handset, the only one that will cause me grief is my password manager (mSecure) which I'm going to have to spend quite a lot of time moving all my records to Lastpass / Enpass or one of the other Windows Phone alternatives.
On the plus side, the interface is brilliant, I love the alphabetic grid to jump from A-Z in the people or apps list etc. The built in Podcast catcher/player (maybe just in 8.1?) so far seems just as good as the paid for one I use on Android (Pocket Casts by Shifty Jelly) and the UC Browser is a good alternative to IE.
I've also just discovered the Office Lens for scanning documents etc, which is brilliant for taking photo's of documents rather than finding a scanner - the OneDrive integration is really good too.
I reckon I'll keep this phone a while - I'm optimistic that the app store will pick up too, as it's starting to look like more businesses are switching from Blackberry to Windows Phone. If so the bigger user base should give developers the incentive to develop for the platform - especially if the bigger apps like Dropbox get the ball rolling.
misterleoni
27 May 14#2220
You are surely joking about the podcatcher being 'just as good'?? It has almost no options or features! PocketCasts is one of my all-time favourite apps and is the one thing I miss the most when using Windows Phone.
UC browser is indeed pretty good, and offers some great features. Still uses the same rendering engine as IE though so falls over on a lot of sites, in ways that Safari and Chrome don't. Maybe it will be improved prior to the official release. Doubt it though as some WP8.1 devices are already shipping.
wenttoabetterplace
27 May 14#2221
I hear good things about Rudy Huyn's Dropbox client. It is free with ads, or has a paid version (which is essentially free for us as we have the £20 store credit!)
I have never done podcasting - but so far, I'm pretty happy with the inbuilt one. A nice feature is that the downloaded audio is also available in other apps (I discovered it when adding audio to my MovieJax video editor)
I am like you - optimistic that the app situation will pick up. The latest data suggests Windows Phone has moved beyond 10% market share across much of the EU .... the UK is on 9.5% market share.
Android and Windows Phone are taking iOS market share - which could make Windows Phone the defacto number 2 platform in Europe in the not too distant future. When that happens, developers will unavoidably have to sit up and take notice!
messiahcomplex8
27 May 14#2222
fourth?! lots of profits...?
messiahcomplex8
27 May 14#2223
The first and 3rd party apps are just not as good on this compared to iOS or even Android... (Facebook's mobile website, trainlines mobile website, bbc news mobile website are all examples of just optimised webpages which trump the windows app versions). Games run fairly smoothly, but the selection isn't great for now.
However, Music+ app, the 64gb storage, the camera and the overall feel of the phone with Nokia's extras on top (I didn't get the camera grip as I ordered early, talking more about the nokia apps like Nokia MixRadio, Nokia Drive) make me think I can probably live with this phone until the next great deal comes along... preferably for an android next time!
Also, I've tried calibrating the battery, and sorting background tasks etc... It's certainly better than my 920 was, but it still needs 2 charges a day... Which isn't ideal when you can't change the battery.
thats my view of the phone after roughly a month's usage.
me78
27 May 14#2224
Does anyone know how to get back tob8.0? The software recovery tool does not work gets to 99% then says software corrupt. Stuck with a phone that turns off all the time battery only lasts a few hours. Need to fix or cant even sell.
bigpappa
27 May 14#2225
I have had no luck with TCB even on twitter - they seem oblivious to what is going on.
TCB is probably sitting on the money.
bigpappa
27 May 14#2226
search for my post - a few pages back. I did get back to 8.0
aaad1
27 May 14#2227
Does anyone know if the £20 has an expiry date? Will it ever expire?
AbandonedTrolley
27 May 14#2228
Yes it does expire from your account, can't remember the exact date, but it was before the end of the year.
me78
27 May 14#2229
Thanks but its not that the phone won't connect it says the file is corrupt when I download it. Tried a dozen times now.
AbandonedTrolley
27 May 14#2230
I'll take a look at my files tonight, I know that I've managed to roll back to 8.0 I might be able to host the file on Dropbox and share.
me78
27 May 14#2231
Thanks that would be very helpful to try
misterleoni
27 May 14#2232
don't think I'd want my podcasts showing up in the another app. This statement alone makes me understand that you are really not much of a podcast user, though I think I'm a bit extreme in some ways. Pocket Casts is just beautifully simple and well-crafted though - on both iOS and Android.
I've tried Cloud6 for Dropbox - the app you suggested. However it doesn't upload in the background properly as it promises. No apps do in fact. Both the Flickr apps I've tried promise background uploading, which never seems to work - Whether plugged into WiFi at 100% battery or dancing naked around a yew tree in front of a full moon - it just makes no difference. The only app that works is OneDrive, though it's a bit annoying not bring able to reliably send to Flickr without manually selecting everything for upload.
I really do hope the app situation does pick up quickly. I love carrying my 1020 around for camera work but I've just picked up a £69 Moto E from Tesco to compliment it and it runs a lot faster and does a lot more than the 1020 - aside from the camera. even the battery is much better. This is something of an embarrassment for Microsoft in my opinion. It even uploads to Flickr automatically - with no effort or good luck required. Shame the photos are so dire :P
wyabcp
27 May 14#2233
played with an android device... very underwhelmed by it.... apps really aren't a concern, wp has all i need... a part from Subway app! :smile:
'Played with'? What device are you coming from? I've used Android and iOS quite extensively. Can live with WP8.1 fine for special occasions when I need the camera and don't want to take two phones but it's not a patch on the competitive platforms for me. A lot of people say 'the only app I'm missing is (suchandsuch) as if merely having an app is the same as having a good app. Sadly it isn't. Most official apps are rarely updated and don't function as well or with as many features as the Android and iOS versions. Merely *having* an app isn't enough for me. I want app quality. Luckily it's only cost me £67 to put me in a position where I'm very happy. I have every app I need on the Moto E and the best phone camera around with the 1020 - all for £309. I doubt any £300 Android phone alone could offer me that. Really chuffed with some of the photos I've taken on the 1020.
aaad1
27 May 14#2237
I haven't added mine yet, will do soon.
So you have to use all the credit by the end of the year?
misterleoni
27 May 14#2238
These sort of offers always have an expiry date. it'll more than likely be 12 months. I've only spent about 79p of mine as I already had all the apps I needed from previous devices. Didn't find any games that I'm interested in that weren't already on my tablet.
aaad1
27 May 14#2239
I'm not even sure what I will spend mine on, I have downloaded all the apps that I need :/ Also, the apps you bought before, you can download them again for free anyway. Might spend it on some games or something...
nige182
27 May 14#2240
A great use for some of the credit is Final Fantasy, it is on sale this week (until Weds I think) for £2.29.
wyabcp
27 May 14#2241
The latest Nexus... meh...
kidding about subway app :smiley: ,and that's my point,
but actually coming from a BB (10+ years) i've learnt to live without apps...that's just me though... I wouldn't expect anyone else to agree, but in my opinion apps are over rated.....good messaging, browser, media player and sometimes camera is enough for me... oh... and for phone calls too :smile:
aaad1
27 May 14#2242
I agree with you, people like apps due to most of them are games. I'm not too fussed about games on mobile so I don't care how much apps there are. I'll live if the app I want is not there, all I do is ask the company when they will release app for a windows phone. They'll tell you a rough date. Also, more and more devs are starting to make good apps for windows phone.
aaad1
27 May 14#2243
I agree with you, people like apps due to most of them are games. I'm not too fussed about games on mobile so I don't care how much apps there are. I'll live if the app I want is not there, all I do is ask the company when they will release app for a windows phone. They'll tell you a rough date. Also, more and more devs are starting to make good apps for windows phone.
ArthurDent1
27 May 141#2244
According to the T&Cs the £20 credit is valid for 120 days. I'd better start looking for some apps I need
I've decided to cancel my contract with O2, pay of the phone balance outstanding of £230, and give my notice on my airtime contract.
I was going to leave the contract open till TCB had confirmed my £150 cashback, i ordered on the 6th May, but with the current uncertainty about payment dates, i sent an email to TCB customer services last week, (below), and here is the response i got back, so i'm not going to leave a £28 airtime contract running for 6 months to guarantee cashback, as it would more than eat away at the £150 cashback, which i may never see anyway.
What i sent to TCB CS:
Hi.
I purchased an O2 refresh contract from O2 on the 6th May, and it tracked successfully for £150. This was based on TCB having an average payment time of 2 weeks and 3 days that was on your website when i clicked on the link to purchase.
Now on your webpage for O2, you say that all postpay contracts (i pressume this is contract mobiles from o2) have got a 6 month leadtime before payout, and won't be paid before the 6 month verification period.
Can you please confirm that this doesn't apply to me, as when i purchased on the 6th May, this condition wasn't on the T&C's for this retailer, and only seems to have been added in the last 1-2 weeks.
Can you please advise when i should expect payment of my £151 from O2.
Thanks,
The response i just got back was:
Hi,
Thanks for getting in touch.
I have looked at your Earnings page and the estimated payable date for your cashback on this transaction is the beginning of August. As this estimate is based on the previous payment history of the merchant, we normally ask members to allow a further 4 - 6 weeks after this estimated date.
Our apologies if you were not aware that we gave estimated dates for payments.
To view this information on your account please go to your Earnings page and then choose the 'CashBack by Date' tab at the top of the page.
Please allow this transaction to progress through the payment process and as soon as this merchant has passed the cashback to us, we will then award it to our members.
Kind Regards,
Charlie
I haven't even signed up the the £20 yet so that means my expiry will be pushed back :smiley: Sooner or later I will need to use it on something...
ArthurDent1
28 May 14#2249
You have until July 15th to claim the £20 credit
bigpappa
28 May 14#2250
So the 2w3d was a complete lie and Trading Standards should be informed. TCB entraps people - the sooner they are taken to task on this the better.
Does anyone think that a claim through the small claims court could win?
misterleoni
28 May 14#2251
I hope that's a joke
misterleoni
28 May 14#2252
I don't think that's necessarily true. I don't play any games on my phone. The problem with Windows Phone is that the apps are crap next to the options available on other platforms. There are very few games too but I wouldn't notice that. If you're coming from Blackberry then that speaks volumes about your capacity to forgive :stuck_out_tongue:
liamo
28 May 14#2253
The 2w3d was an "estimated" date all along, not a "confirmed" date. So we were all taking a chance.. and still got a great mobile for £240.
baldude
28 May 14#2254
Just got my TCB payable. Thanks op for fantastic deal.
I had cancelled my contact within couple of days for those who still waiting for theirs good luck.
liamo
28 May 14#2255
When did you order, i ordered on the 6th may via TCB also, only cancelled my contract yesterday.
misterleoni
28 May 14#2256
cashback is NEVER guaranteed anyway so there would be no basis for a claim. The estimate is based on previous payouts so is not a lie; however they are at the mercy of O2.
bigpappa
28 May 14#2257
My TCB originally tracked at £157.50 and now is stating £147?
What is going on?
kevinp93
28 May 14#2258
Similar thing just happened to my Quidco.. Initially was £150, and now it's £140 :o
bengutt
28 May 14#2259
Did anyone take advantage of the refer a friend option for the amazon vouchers?
How long has it taken to get them sent through?
jonspurs
28 May 141#2260
Here's one I made earlier on my 1020...if you like taking photos, just get this phone:
Neostar
28 May 14#2261
Hey peeps what's the best screen protector and case to buy? my phone is naked at the moment :stuck_out_tongue:
crazymonkey
28 May 14#2262
Whomever they are nilkin make some damn good cases. I have one on myhone for the past 19 months and it is still as good as it was on day one. I have removed my phone from it on a weekly basis and no cracks or anything on it!
dryspuri
28 May 14#2263
same thing first it was 151 on TCB now 141
brilly
28 May 14#2264
nice fur detail but flashing (light!) a cat directly = nono
Matt-C
28 May 14#2265
i got a Fosman case, which is a poor mans Nilkin i guess, but I find it adds too much bulk to the phone. I'm going to try just having front and back screen protectors..
Neostar
28 May 141#2266
The problem I am having is finding something to protect the lens
The Nilkin maybe good but I still find that they do not seem to provide adequate protection for the round black camera thing :disappointed:
crazymonkey
28 May 14#2267
Good Point, only issue is, if you cover the black thing to much, it could affect your photo's e.g. the burst of the flash could end up reflecting back to the lens, I have had issues like this with other phone's
crazymonkey
28 May 14#2268
has anyone actually received their free case thing? I registered on the 2nd, only to be given problems after problems, ended up receiving a YES around the 13th, but still no free grip has materialised
misterleoni
28 May 14#2269
will take a few weeks for that to arrive. I don't even think they have the stock released yet, judging by the initial phone call I made.
Response from Quidco live agent "O2 Mobiles are currently taking around 7 weeks to confirm cashback , so we will let you know as soon as we have an update for you"
drtesseract
28 May 14#2273
Yeah what jokers...
Think I'll do the same, not worth waiting 6 months..
Cashback is worth less than the contract at that length.
Just have to take a hit on the contract for the month.
jonspurs
28 May 14#2274
Really, why's that? Cat seemed cool about it...
drtesseract
28 May 14#2275
Can an admin put a message on the main page saying TCB monthly contracts are subject to minimum 6 months before payout now!!
Please note, all postpay handsets will be subject to a 6 month validation period. If any sales are cancelled or returned within this time frame your cashback will be declined. All other products are subject to a 6 week validation period.
baldude
28 May 141#2276
I had ordered on the 17 the of April.
dryspuri
28 May 14#2277
I have the brand new brown leather one
TommyUK
28 May 14#2278
Nokia case site still not accepting IMEI, they said to wait 5 days, its been 8...:neutral_face:
Neostar
28 May 14#2279
I emailed them last week about that and they sent me an email to say that they will send it out within 28 days, so I'm hoping it's true and I receive it
Spinal333
28 May 141#2280
That's funny - that was my listing you linked to (thenewSPINAL - SPINAL333) ! I ordered 15 of them from China and put them on fleabay. After 13 sold (listing ended, only have a brown/tan one left + the coffee one I'm using) I've basically lost money. Not worth it at that price.
Here were my figures:
$8 per case from supplier
$43 shipping (tracked)
--subtotal $163 or 98GBP
23% tax (import tax 3%, VAT 20%)
--running total £127.4
ebay fees of £1.35 (x15)
--running total £147.65
postage of £1.83 ((x15) 2nd class signed for)
jiffy bag £0.30(x15)
--running total £179.60
15 items (assuming I pay for mine at the same rate as everyone else) means that each one cost me £11.97 - but sold for an average of £10 (which I had to do as the only other ebay seller was also selling at that price range - and he only cropped up after I had ordered them... so it was more about cutting my losses at that point). I sold a few at £11/£12 which was nice.
They are great cases, but not viable to sell in the UK for under £15 or so (unless you smuggle them in without paying taxes, which is quite illegal).
EDIT2: Forgot - paypal also will take their cut... totally forgot to account for that.
On the bright side, nokia finally accepted my IMEI for the grip, so I should have that soon...
M.
EDIT: Forgot to say - it could be made viable by ordering 250 cases from the supplier (single color), they then reduce their price to $5 a case; and using seafreight rather than tracked shipping... but I'm not willing to gamble £1000 or so on 250 cases of the same color.
That said, if anyone else is interested in this, le tme know and I'll pass you more details on the supplier and on sale-rates for the ones I had.
gsusx
28 May 14#2281
IM gonna pay mine off as soon as I get back from my hols.
Shame about the quidco situation but if it cost me 240 for this phone its not so bad. I mean its unlocked and with the camera grip it makes a fantastic second phone.
I have a moto g as my second phone, which is a brilliant phone, but i think i'll just sell that and the 1020 will end up costing me 150 which is great
My overall impressions of this phone Are
Pros:
Amazing camera (cant stress this enough)
good standby time
nice audio
good speaker
nice screen
shed loads of storage.
Cons
Phone itself is quite sluggish, the music app for example seems to take an age to open for no real reason.
App choice is a bit limited, store itself is all over the place.
Battery is poor when in use, mainly apps.
I find the touch screen a bit sluggish, swiping back and forth between apps just seems a bit laggy ....
I dont think i could use this as a daily phone, it would frustrate me a bit too much, but ive used this solidly for a week now on holiday and the overall experience isn't that terrible, i just couldnt move away from android over to this. (I use my phone a LOT though)
Neostar
28 May 14#2282
^^ I suggest sell both and buy the Samsung Galaxy K Zoom
jiggerjay
28 May 14#2283
The camera grip site is a bit weird, put my details in when I received the phone, no dice, just said the IEMI had been claimed already or invalid, then contacted them via twitter and email, they told me to wait and try again, I did, the same happened. Then today it said they've accepted my claim and it'll be with me in a month. I don't remember successfully submitting the data in the first place. All is good though.
titchyyyyy
28 May 14#2284
I predicted this weeks ago, that they'd "lure" people in and then stick a time-wait on the cashback so that you technically have to pay out £150ish for air time before you get the cashback.
Just waiting for QuidCo to do the same, if that's not their plan already.
edit: QuidCo cashback is now £80 for the £38 contract. They already lowered my £150 cashbacks to £140, I wouldn't be surprised to see them dropped to £80 each before the cashback has cleared.
brilly
29 May 141#2285
cos you get the demon eye effect due to the cats eye reflecting the light
the cats probably just waiting for the right moment to get its own back...
michallemanczyk
29 May 14#2286
Quidco just credited £45 to paypal. Had to keep it for a notice period of 30 days but cancelled contract with the end of May. It was well worth it!
the porter
29 May 14#2287
Hello! Thank-you for purchasing the Lumia 1020 and registering for the Camera Grip promotion. Your claim has been successful and we are currently processing your order. We have been inundated with applications so the processing is taking a little bit longer than we wanted. We are really sorry for this, but rest assured your Camera Grip will be sent to you within the next week. If you want to find out more about the Camera Grip please go here. Thank-you once more for your patience. Happy Snapping! The Microsoft Care team
liamo
29 May 14#2288
Just got the same email also, saying teh same, i've have my grip within the next week. Result.
jiggerjay
29 May 14#2289
my quidco is now at £90 for this from £75, should be £120
guygreenwood
29 May 14#2290
ME TOO :-)
misterleoni
29 May 14#2291
I'm just hoping mine arrives before next weekend. fingers crossed!
in the meanwhile, anyone else want to tell us how much their Quidco is tracking at now, moan about TopCashback or ask how the Refresh thing works again? must be at least three minutes since the last one.
me78
29 May 141#2292
Ok I'm calmer now someone said take the sim out start phone then power off and sim in again and my phone is finally showing correct date and time. Just hoping it helps battery too.
misterleoni
29 May 143#2293
the K Zoom has a much smaller sensor size and is also a lot more expensive. The only advantage I can see to the K Zoom is that it runs an OS that I deem more manageable day-to-day; however for less money I have bought a Moto E as my daily phone and the 1020 with camera grip. The K Zoom runs Samsung firmware too, which I'm really not a fan of. I also rarely use zoom so the only advantage it does have is lost on me. the sensor in it is the same size (1/2.3) as in phones like the Sony Xperia Z. This isn't terrible at all but I'd rather have the 2/3" sensor with oversampling and incredibly good ball-bearing OIS than optical zoom. You have to remember that even with such great zoom, the effective aperture is lessened the more you zoom in. This means that with such a small sensor, low light photos on the K Zoom will be nowhere near as good as on the 1020 with any amount of zoom - particularly when FULLY zoomed. Each to their own but....not for me.
I also really love the Nokia camera software. It's very intuitive and slick and allows a huge amount of tweaking.
It's also nice to have a separate 'connected camera' that can double as my actual phone on nights out. For heavy use though I can take it out as a standalone camera without risking draining my battery and having no phone to play with. Yes, I could buy a standalone camera but it wouldn't have the same amount of connected features, nor as good a sensor, unless I spent more than £240.
Chriseybaby
30 May 14#2294
Just spoken to someone on quidco live chat and she said o2 are currently taking 8 weeks to pay premium members and 4 months for basic. So I need to wait until mid July :disappointed:
mkh93
30 May 14#2295
But that is not right, when we bought the contract they advertised a much sooner payment date on their website! this kind of lured me into buying this. they should pay by that date, legally speaking
mkh93
30 May 14#2296
BTW, does O2 care about premium/nonpremium member? Payment should go on the same date for both. it is quidco who are delaying based on premium/basic
johnieutah
30 May 14#2297
No. Sounds like a load of crap from the CS representative to me.
AbandonedTrolley
30 May 14#2298
Last time I spoke with Quidco they said it was about a month. I will be contacting them on the month and also mentioning about it having reduced from £150 to £140.
Pspvita
30 May 14#2299
Quidco rates updated on first post.
misterleoni
30 May 142#2300
Quidco payment amounts can change during the wait period. They should pay out at the full amount when they come through though. It says this in the small print.
Arguing legal issues with the predicted payment is a bit pointless as it's purely an estimate based on previous payments. It's never sold as anything other than an estimate and they NEVER guarantee payment anyway. Anyone signing up for this to actually get a contract (as is intended) will get their money; anyone signing up for this just to make a profit after cancelling and receiving cashback is unlikely to get much sympathy from either O2 or TCB/Quidco
If you're worried about the cashback not paying out fast enough and don't want the airtime, just pay off the phone and enjoy it. You might get lucky and still get the cashback down the line
icavak
30 May 14#2301
Still no TCB from 27th April :disappointed:
me78
30 May 14#2302
My quidco still says 12th june I bought on 21st april. I now have a samsung s4 camera not as good but everything else tons better. Much easier to use and so many great apps :smiley: ill be selling the lumia at a loss though unless quidco pays out.
aaad1
30 May 14#2303
I prefer the Windows phone due to the amount of customisation you have. S4 is good but I prefer the windows phone, although it does not have as better spec than S4, the duo core is enough for the 1020 due to windows phone system doesn't use that much spec. I read an article saying that some companies deliberately sell phones with 4 cores but with low clock speed. Whenever someone sees a quad core phone, they automatically think that it's fast, this is not always true.
me78
30 May 14#2304
I have no idea on the specs it just works well. I now have amazon cloud player candy crush excellent fb app that uploads in the background battery that drains far slower decent internet browsers. Tons of things I couldnt do that I now can.
wenttoabetterplace
31 May 14#2305
Just received my ReferO2 cashback vouchers for Amazon.
I ordered my phone on the 29th...so just over 1 month to receive £80 in vouchers (this was on the £13 per month contract).
If I were to do any of these deals again, I would go with the ReferO2 option every time. TCB retrospectively changing their t&c's mean I will never use them again. Quidco do seem better....but there is just no hassle when using the ReferO2 route.
wenttoabetterplace
31 May 141#2306
Did you update to WP8.1?
IMO, the internet browser in 8.1 is far better than Chrome on Android. Faster, more fluid & better integration with Windows 8 devices (i.e., password/internet history sharing etc). The battery drain is quicker on the 1020 - but for me, that is one of the few drawbacks. Looking at Android's utilitarian interface just bores me....just so ugly and pointlessly complex (air gestures/S-Voice alongside Google Now etc). Samsung just typifies the specs first, usability second approach that has blighted Android for years.
I'm also happy being on a platform that doesn't gouge customers on price (iOS), and which doesn't compromise my privacy or security (Android).
Windows Phone is a much better long term solution than both of those - if only app developers would get their butts in gear and start pushing out more apps.
misterleoni
31 May 14#2307
Have to say I disagree with some of this. I do think Android is a better OS overall as it offers far better apps and better background functionality. I hate Samsung optimisations though. I'm running a £69 Moto E though and it's far snappier than the 1020, with much better battery life.
Have to also disagree about IE. mentioning its ability to sync with IE on the desktop is not much of a feature for many as hardly anyone uses IE on the desktop - Chrome is far more popular. And the syncing only Works on Windows 8 and higher. Chrome syncing works on everything from the cheapest Android phone to Macs, iPads and tablets. The rendering engine of IE for WP8.1 is the worst I've seen between mobile Safari and Chrome too. Often sites just don't load the page correctly, and input boxes can behave erratically. Chrome is consistently brilliant and reliable.
Not knocking Windows Phone as such as I love my 1020 hardware, but the fact that I've had to buy a Moto E to pair with it after trying to live with it on its own for two weeks speaks volumes...and I'm not even on Facebook, and certainly don't play that Candy Crush rubbish.
me78
31 May 14#2308
Yes I updated and it was horrendous. Im loving the s4 there is just no comparison. It lets me view all Internet pages perfectly and input boxes don't jump. Search is super speedy.
Im selling a loss already after just a few weeks which says it all really.
johnieutah
31 May 14#2309
Ok, so as a complete beginner with Windows Phone, what apps are must haves? I don't mind paying for apps as long as they are well supported by the devs.
What I need access to:
Dropbox - I am using MyBox. Quite like this and it's free
PDF reader
Feedly reader
The Bing suite of apps looks pretty solid to me
Ay other essentials?
Cheers!
johnieutah
31 May 14#2310
Another question, is it worth going through the hassle of de-branding these phones? What are the benefits other than losing the splash screen?
Cheers
Pspvita
31 May 14#2311
Quick updates
iainmann
31 May 14#2312
There's no benefit apart from getting rid of the splashscreen. Even if you flash an unbranded OS on an O2 phone...it will still only update with a new O2 ROM when it's released. Updates go by phone model number and you can't change that.
Neostar
31 May 14#2313
Just got this email from Nokia about the camera grip offer :neutral_face:
kharma45
31 May 14#2314
For Dropbox try Cloudsix. Supposed to be good.
Spinal333
31 May 14#2315
Any suggestions as to a media player (ideally something that can play from smb/nfs shares?)
How about a sync'ing utility that allows sync'ing of videos from a computer when the phone is in wifi range, and removes them from the phone once watched?
Or games that dont need signal to be played? (i.e. stuff I can use on the commute in the tube!)
M.
misterleoni
31 May 14#2316
sounds like you'd be better off with an Android phone!
wenttoabetterplace
31 May 142#2317
Moliplayer Pro will do all those things you said (aside from delete the videos after playing from your device).
Microsoft have just released 'Files' which is a files browser...should help you with managing videos etc (deleting & what have you)
Games that don't need signal to be played?! The only ones I use that DO need signal are Wordament & Snap Attack (both of which are superb word games).
I personally like Zombie Derby, Uber Racer, Microsoft Solitaire Collection, Into the Dead (endless runner - nice graphics & pretty good atmospherics too)
Some great other options.
Beem Plus (music playlists - mainly dance/chillout etc)
7Minute Workout
Adobe Reader
Beatphonic (quirky way to make music - Windows Phone exclusive AFAIK)
Bing Translator (free offline translation between multiple languages - even translates texts via the camera!)
Black (really nice black and white photo editor)
Blue Skies (nicest weather app out there)
Digibeats (another dance music player)
Endomondo (nice sports tracker)
European Health Insurance (offline documents telling you how to get health access throughout Europe using the EHIC card)
Flickr Booth
ITV Player (great app, & really, really well made!)
Kayak
MovieJax (video editor)
Movie Moments (60 second clip creator)
Movie Maker 8.1 (more complex video editor)
Netflix
Nokia Creative Studio/Panorama/Refocus
Office Remote/Lens
Photosynth
Skyscanner
Sleep Bug
Slowly (slow mo video editor)
Vimeo
Vine
That'll get you started :smiley:
wenttoabetterplace
31 May 14#2318
Don't de-brand....the phone after de-branding is more buggy than normal O2 firmware 1020's
TommyUK
31 May 14#2319
Well i just got sent the same thing, It's weird how they have let other people email them the details and agreed it. I have sent them 4 emails and it's just a delay each time... I think they are going to stop the promotion.
ArthurDent1
31 May 141#2320
I wouldn't worry about it - I was one of the first to contact them about this issue 4 weeks ago and got a similar reply. It took about a week to get my IMEI working. I'm still waiting for the grip to arrive but have been emailed apologising for the delay (due to the unexpected popularity of the offer) & that it will be delivered in the next 7 days.
You'll get the grip - but it might take a few weeks.
TommyUK
31 May 14#2321
Ok thanks for the info
aaad1
31 May 14#2322
I'm thinking of debranding it, does it have all the same originally apps(apart from the o2 app) on there after the debranding?
wyabcp
1 Jun 14#2323
looks like the quidco deals are expiring today
bigpappa
1 Jun 14#2324
Agree totally.
TCB sucks and o2 will not likely payout those that keep having their payment date delayed. If you are with TCB the chances are slim if they even fight your case. This was a great deal for some but most will have lost out by buying a phone that they really didnt want.
misterleoni to bigpappa
1 Jun 143#2325
kind of serves them right if they didn't want it, surely? This is HotUKDeals not HotUKMakeAFastBuck
AbandonedTrolley to bigpappa
2 Jun 14#2329
I've picked up the Wirelass charging case and the car dock which work great to keep the battery topped up, not fully as you do still lose power but probably closer to 5% an hour instead. BUT the thing gets red hot
misterleoni
1 Jun 142#2326
also there is no evidence to support the idea that they won't pay out. People are just moaning because the payment dates have been pushed back. That's hardly Quidco or TCB's fault, and who can blame O2?
Pspvita to misterleoni
2 Jun 14#2327
Quidco rates updated on first post.
gsusx
2 Jun 14#2328
More updates
Used sat nav for 32 mins yesterday, lost 1% battery life for every minute :'(
Standby time on this is immense, beats any other phone i've owned, just using it thats the problem
for those still have invalid imei number issues for the camera grip ring 0844 409 6620 and tell them you're having issues, they'll add you manually ....
thedon
2 Jun 14#2330
I can't understand why people are getting such different battery consumption results? I've used the Here Maps sat nav a couple of times now on battery only (ie. not plugged into the cigarette lighter) and the battery consumption is noticeably lower than running Google Maps navigation on my Android phone.
I even ran the two phones side by side on the same journey - Here Maps was much better for both clarity of display, audio quality of spoken directions and battery consumption - although in fairness my Sony Android is nearly 18 months old, so I'd expect it's battery to be weaker. After the test I still had plenty of battery left in the Lumia to last a normal day (I only make 1 or 2 calls a day, maybe send 5 txt messages and browse the web / download apps / check email for perhaps 1 hr in total?).
As an example of my battery life yesterday I charged the 1020 overnight and unplugged it around 10.30am. I checked email and did maybe 20 mins web browsing before using the Sat Nav on a 25 minute journey. I then took 26 photos and 6 short video clips of approx 30-40 seconds each. More web browsing in the evening, maybe for 30 minutes, The phone eventually warned me to plug in or it would shut down around 10.30pm. I thought that was pretty good considering the sat nav usage and the amount of time the screen was lit / focus had been active for composing and taking the photos.
I have WiFi on, Bluetooth off, email syc every 15 mins (2 accounts), screen timeout 1 minute, NFC on, internet sharing off, battery saver active "when it gets low", screen brightness - automatic,screen rotation - unlocked, location - on, glance - interval, Touch sensitivity - normal, Wake up - on. Is that different to someone getting poor performance?
I'm pretty sure most of the settings above were as they were out of the box (but then I've fiddled with it so much I can't be sure) - perhaps I've got a decent handset, but there's a more duff ones out there than you'd expect from a firm like Nokia - or a bad batch of batteries?
EddieLomax
2 Jun 14#2331
I was looking for the same thing here too from a case (e.g. it should protect the camera lens!), the best I could find was the Stilgut one that comes in Brown or Black leather (geniune leather, not plastic, Stillgut are apparently a high end brand in Germany, they do seem to make things properly)
It has magnetic clasps to close the case (or hold the camera cover on), £30 (or £35 for the aged leather look) for the wallet style case.
EddieLomax
2 Jun 14#2332
The default WP app from Microsoft syncs video's etc with a PC, not so sure on the Android apps since they all rely on third party stuff for this and Googles whims (they don't officially support windows :sunglasses:, definitely a case where Windows Phone has a natural advantage.
AbandonedTrolley
2 Jun 14#2333
Just got an email telling me that my grip has been dispatched. I ended up getting a replacement handset from o2 as my original had a speck of dust under the camera lens, so claimed for a second grip on the other IMEI number too.
liamo
2 Jun 14#2334
Just got the same email there also.
bigpappa
2 Jun 14#2335
I have kept my phone - wanted a high quality cameraphone and for that its untouchable.
What is galling is that some have cancelled and paid out whilst others who have been using the phone contract as it should be are the ones who will lose out.
O2 will do everything not to pay out and TCB won't give a damn to support its customers.
bigpappa to bigpappa
2 Jun 14#2336
o2 had terms and conditions which some exploited and now they have changed them retrospectively it seems for those who have not cancelled. So typical o2 and TCB it seems.
Chriseybaby to bigpappa
3 Jun 14#2339
Grrrrr, I foolishly sold my 1020 and cancelled the contract but have now decided I want to give it a go but they just declined my application. :disappointed:
the porter
3 Jun 14#2337
My grips have been dispatched finally
wenttoabetterplace
3 Jun 14#2338
Just on live chat with a moron from O2. He is absolutely adamant that I am on a £13 sim only contract (even though there is no way of ordering a 1020 via anything other than O2 Refresh).
He is therefore trying to levy a cancellation fee. Eurrgh. I hate O2 customer service.
wyabcp
3 Jun 141#2340
I think you have to wait for 2 weeks after cancellation for the final bill to come through before requesting again...
I'm getting denials for a 925 too...
thedon
3 Jun 14#2341
Have you still got the account "welcome" documents - there should be at least one that specifies that you are on a "o2 Refresh" contract, I've got a document titled "O2 Refresh Phone Plan: Fixed Sum Loan Agreement under the Consumer Credit Act" which I think was created at the time of the phone order.
Combine this with the FAQs and surely this uninformed o2 person should back down or refer to someone who knows
O2's Refresh FAQs (http://www.o2.co.uk/refresh/frequent-questions) state:
"What if I want to leave O2 and end my O2 Refresh plan?
You just need to pay off whatever's left on your Phone Plan. Then you can either sign up to a new plan, or leave O2. If you'd like to leave O2, after you pay off your Phone Plan, ask us for your PAC code or give us notice to cancel your account."
EDDS
3 Jun 141#2342
My £120 Quidco was confirmed today!
Amazing bargain this was.
Ridgehead to EDDS
3 Jun 14#2344
My £120 Quidco also confirmed (and payment requested!!) today. Ordered on 18th April. Managed to get camera grip as well (waiting to be sent).
Cheers OP - great deal and timed well as used as a back up phone/camera on holiday in China, especially useful for night shots.
aaad1 to EDDS
4 Jun 14#2374
Also, when you guys asked to cancel the contract, what did everyone say? due to they asked why.
I just would like to know what each person said. Just a mini opinion poll/survey :smile:
mkh93
3 Jun 14#2343
when did you buy?
twinkle
3 Jun 14#2345
I got 3 cases that cover the lens from USA last week...OH has got rid of his 1020 but I'm keeping mine so I have 2 cases to sell...will put on the trading board tomorrow for anyone interested.
EDDS
3 Jun 14#2346
20th April.
xenostar
4 Jun 14#2347
120 pound cashback (from 18 Apr) confirmed today!
Smashing deal! :smiley:
Spinal333
4 Jun 14#2348
Thanks - that's a great list! I'll go through it on the tube today... going to try putting a video on my onedrive and seeing if it'll sync and be watchable...
M.
jetskichimp
4 Jun 14#2349
Camera grip just arrived in the post, most impressed that it actually turned up.
Black one for me, which is fine as I have a black phone.
wenttoabetterplace
4 Jun 14#2350
I gave up with Live Chat, and spoke with an operator instead on the 202 number. They are so much more helpful...
They apologised for being messed about, cancelled the contract there and then (didn't have to pay for an extra 30 days), and gave me a £20 credit as a gesture of goodwill.
I also received 3 of my four requested camera grips today. Two of the packages were addressed to the same person - so hopefully they made an error and will end up sending me a total of 5 :smiley:.
I am keeping going with the TCB contract (the allowances are excellent - 8GB's of data) .... so I'm just using it as my business phone to ensure I get value from however many weeks or months I need to keep it running for.
My Quidco contract has been cancelled within the 7 day period...as a premium member though, I am still hopeful of a payout. I also received a random £45 payout from Quidco for a 1020 contract that I cancelled before even being sent the phone. Oh, and I have received £80 in friend referral vouchers....
All in all, I've come out ahead by a good few yards!
Excellent deal OP
kyren92
4 Jun 14#2351
£150 quidco confirmed today from 26th april, it was showing an estimate of 31st july yesterday :smiley:
Ridgehead
4 Jun 14#2352
Camera grip, black, just arrived.
whywhy
4 Jun 14#2353
Just received my camera grip. I guess they are not matching the colour of the grip to the phone device since I got the black grip for my yellow phone. I can't complain since it was free, but in case anyone received a yellow grip and want to swap it for a black one let me know :smiley:.
dryspuri
4 Jun 14#2354
I paid £600 deposit, bought it on 28 april, cancelled in 7 days, still has not got cash back on TCB. o2 said will refund the deposit but instead charged me £582 as contract termination and took it from my deposit. just called customer service said will refund. if I would not have checked it would have gone!!!!!
Please beware and call customer services.
Pspvita to dryspuri
4 Jun 14#2359
Guys even if you purchased your phone before 1st May 2014 you can still get the camera grip I did so can you just email them manually with your delivery note and details good luck.
dryspuri
4 Jun 14#2355
Ha Lucky you I bought on 28 april via TCB, reckon that was a mistake then eh.
bigpappa
4 Jun 14#2356
Well done quidco user. Lesson to us stupid tcb users.
I will be ending tcb if this caahback ever pays out. They are a despicable operator.
misterleoni
4 Jun 14#2357
They're all black. Bit annoying that some have had multiples and I've not even had one yet! was hoping to get it in time for stag do.
misterleoni
4 Jun 14#2358
did it arrive via courier or Royal Mail?
misterleoni
4 Jun 14#2360
starting to worry that mine is going to go walkies. Despatched two days ago but hasn't turned up in the mail today like everyone else's. Would be just my luck! Seems a lot of the people that have had theirs today only got them to sell and add to their profits too
aaad1
4 Jun 142#2361
I don't really like people who buy loads then sell all as a profit, I know it's a good idea but this is just exploiting the system. I never buy from people on ebay who sell brand new phones(few reasons: they might have stole the phone, or they might have done something to the system etc.).
Just buy it for yourself or someone else please :smiley:
wenttoabetterplace to aaad1
4 Jun 14#2369
I bought this in expectation that cashback would not pay out. I did however assume that the friend referral payments would pay out (£160 in total). The camera grips were icing on the cake....
& no, I am not shafting any customers of mine. They are buying a completely unlocked 1020 64GB edition for prices that are lower than some of the locked 32GB ones on Ebay.
As long as people walk away happy with the product and the price then everyone wins. Oh, and flooding Ebay with loads of 64GB 1020's brings more hardware into the market, and reduces prices. Lower prices means more will end up in the hands of customers, increasing market share.
People should stop moaning about the cashback issue though...absolutely :smiley:
Pspvita
4 Jun 14#2362
Oh it comes via Royal Mail
aqs123
4 Jun 14#2363
Got my camera grip today, thanks OP and all the people that have helped me on this thread.
EddieLomax to aqs123
4 Jun 14#2364
I went with Quidco since they had a better offer on that day, but I wouldn't blame tcb for it, the problem is that too many people have been abusing the deal (buying and cancelling the contract) so O2 have reacted. I hope that my Quidco (and other peoples tcb) geniune purchases are honoured. Right now tcb warn specifically that they do not accept cashback for the 1020 anymore so I would recommend people to not go with uk top cashback until their "no 1020 sales" splash screen displayed when clicking the link to O2 is removed
But Quidco do not mention this, but instead they have a delayed payout date to stop people abusing the offer (6 weeks I believe, which still sounds a tad too short to make it unprofitable to buy and cancel with an aim to selling the handset on, although I suspect this is the best case since my estimated payment is just over 9 weeks).
Best guess is a 8-12 week wait for payment which definitely makes waiting while on a £37 contract a very expensive deal!.
I can definitely wait that long as its the best deal going.
bigpappa
4 Jun 14#2365
Well done quidco user. Lesson to us stupid tcb users.
I will be ending tcb if this caahback ever pays out. They are a despicable operator.
misterleoni to bigpappa
4 Jun 143#2366
What is the big problem with TopCashback? I've never had issues with them. Are people annoyed because they pushed the dates back? as far as I was always aware, dates aren't guaranteed - they're just estimates based on previous payouts. When people take contracts to pay off in deals like this it's understandable that complications will arise with getting early payments once O2 get wind. This isn't TCB's fault. You have to remember that cashback is not intended to be earned this way: the idea is that people take out a contract to keep it, not to cancel it once they get their cashback. Yes, O2's terms and conditions allow early repayment but there is little doubt that paying off a contract as soon as cashback arrives IS a loophole that is losing O2 money. This is why people should have been happy to accept a £240 payment before taking this on. If cashback is earned then fair play; but if it isn't then there's very little to complain about.
wenttoabetterplace
4 Jun 14#2367
I am of a different opinion. O2 and the other operators gouge us customers on a regular basis. They increased my last proper 24 month contract half way through --- leaving me with higher bills than those which I signed up for. I couldn't cancel or leave...I just had to suck it up and pay the bills.
Add to that the extortionate roaming charges that have only recently been brought down by EU law, and you have a perfect justification for profiting from these big lumbering businesses.
I am not ashamed to have made some money from buying a few of these phones.
*Doing so is also helping to build Windows Phone market share .... which for me makes it a win win. I want this platform to succeed - so getting some of these 1020's from O2 warehouses into the hands of happy customers is all good IMO.
misterleoni
4 Jun 14#2368
The people who bought your Windows Phones were clearly in the market for one anyway...so I don't think you've done much for market share. If you've used their code to bag yourself spare grips to sell I'd say that's shafting your buyer more than it is O2.
I don't have any gripe with people trying to make a profit; I would say that people have little room to moan if a cashback trick doesn't pay off though. A risk should only be undertaken if you're willing to pay the possible outlay. If it doesn't work out then that's tough luck, surely? If it works out then that's fair play. The sheer volume of people doing this trick to make a few quid though is clearly responsible for any issues that have arisen with cashback payment dates.
dryspuri
4 Jun 14#2370
At least my claim for grip has gone through, Yay!!!
Chriseybaby
4 Jun 14#2371
Same here, its only taken 3 weeks of trying on the website!
Ridgehead
4 Jun 14#2372
did it arrive via courier or Royal Mail?[/quote]
It came Royal Mail standard delivery.
memyhead to Ridgehead
4 Jun 14#2373
Did it fit through the letterbox of did you need to sign/open the door to receive it?
aaad1
4 Jun 14#2375
I normally buy phones sim free then get a sim contract separately.
I am currently with TalkTalk mobile(have been with talktalk for years!), I have a TalkTalk mobile contract(12m) for only £3.75, you get 1GB, 300mins and 3000 texts which is more than enough for me. Also it's very cheap!
Their network runs on Vodafone so it's pretty good.
usenetz to aaad1
4 Jun 14#2376
Royal Mail and too big for letterbox so had to open door and smile at the nice postie ;-)
Ridgehead
4 Jun 14#2377
What he said ^^^^^^^^^^
Didn't need to sign as normal post
thedon
4 Jun 14#2378
My grip arrived today too (Royal Mail normal post, no signature needed) and the jiffy bag just fitted through our standard size letter box.
Well done to Nokia and their subcontractor - despite the unexpected demand / stock problem, all the hassle with the web form and manually processing a lot of claims (inc my own - I claimed on 14th May by email) £40 worth of accessory arrived just 16 working days later.
Thanks Nokia - and more importantly the OP for pulling together all the information needed. I'm really pleased with my phone - if Quidco pay out it'll be the deal of the year for me.
me78
4 Jun 14#2379
My grip arrived today and quidco says confirmed today and has the £120 listed as my next payment run which seems hopeful.
RockStock
4 Jun 14#2380
I'm dancing with joy. Received my cam grip today, it's lovely & premium like the phone.
Thanks again op for this awesome deal. Yeyyyyy
Thanks to Microsoft , O2 & Quidco too
RockStock
4 Jun 14#2381
Now waiting for official release of wp8.1.
& must get a tripod as well :-)
Neostar
4 Jun 14#2382
Erm...guys is there a screen protector that will fill the complete screen cause I got the nillkin one and I'm very disappointed, it leaves a lot of space all around the edges :disappointed:
Pspvita
4 Jun 14#2383
I found the full body skins cover the whole screen.
misterleoni
4 Jun 14#2384
did anyone else get confirmation of postage on the 2nd and NOT receive the grip today? I'm slightly worried now as I seem to be the only person who hasn't received it :disappointed:
misterleoni
4 Jun 14#2385
the only ones you will get that cover the whole screen are the gel style 'floppy' screen protectors - Invisibleshield (and differently branded counterparts). The screen is curved towards the edges so traditional screen protectors will lift where the curve starts.
johnieutah to misterleoni
4 Jun 14#2386
Nope not received mine either, but then again I do live in the sticks. I have full confidence that it will turn up sooner or later
misterleoni to misterleoni
4 Jun 14#2387
that makes me feel better; although I live in a city, two miles away from the sorting office :-/
EddieLomax
5 Jun 14#2388
The Lumia 1020 is a technological marvel for sure,that camera...
But one question, when you put your claim in on the website, did you get a confirmation that the order was going through?
I used to get a "already claimed/invalid IMEI code" response, so emailed them, they said it would be working in a few days and now the form just resets to blank after I enter in my details, not sure here if it has worked as I would have expected a reply back. Did you get an email?
aaad1
5 Jun 14#2389
The first time I entered the details it went to a blank page then I just went back then typed everything again which then went through the second time. I then checked my email and I did receive an confirmation email.
Just try it a few times.
AbandonedTrolley
5 Jun 14#2390
Both my grips arrived yesterday, tempted to keep them both for long days when taking photos :smiley:
guygreenwood
5 Jun 14#2391
Has anyone received a yellow camera grip ??
When I made my claim I had to send my receipt via email and they entered the claim manually - I said I wanted a yellow one, but have only seen people talking about black ones. Mine hasn't turned up yet (hoping it will arrive today) but if I get a black one, would anyone want to swap a yellow one with me ?
johnieutah
5 Jun 14#2392
Turned up this morning. Nice piece of kit, very happy.
misterleoni
5 Jun 14#2393
You won't get a yellow one as they're only giving away the black model with this promo. This was confirmed to me with them from day one. Mine arrived today. Nice bit of kit.
Pspvita
5 Jun 14#2394
Glad you got it in the end you can stop worrying now.
thedon
5 Jun 14#2395
The grip takes a long while to charge up - I plugged mine in (with the phone inserted) around 22:00 last night and it finished charging around 7am this morning.
I wonder if it's just first charge takes longer, or if it's such a big capacity that it takes a while - I hope it's the latter!
Pspvita
5 Jun 14#2396
Make sure you using the original charger.
thedon
5 Jun 14#2397
I did - although I was using a generic USB cable - I can't imagine the cable makes a difference, does it?
It's the same cable I use to charge the phone every evening and that seems to charge in normal time (I'm guessing at an hour, but I've not actually measured it)
misterleoni to thedon
5 Jun 14#2398
my 1020 takes forever to charge if I use an iPad charger. Charges really quickly with an LG G2 charger. I assume you're charging it on its own, not connected to the device too?
Neostar
5 Jun 14#2399
Damn still not received anything from the postman regarding the camera grip :disappointed:
Sorry I was continuing my ramble from a previous post (#2395) I was using the original Nokia charger, but with a 3rd party USB cable. I also had the phone inserted in the grip as it was my normal end of the day time to re-charge and I thought I'd see how long it took to do both...
flam
5 Jun 14#2401
My experience:
When phone is attached it doesn't appeares to be taking any charge, gave up after a couple of hours as no led light lit up.
Charged up the grip without the phone attached in about 3 hours.
If the phone isn't fully charged and the grip is, the phone will take charges from the grip when attached.
wenttoabetterplace
5 Jun 14#2402
The type of cable used definitely does have an impact. Generic cables tend to result in the current being limited to 500mah (I learned this when researching solar panel chargers).
Just use the original cable...it'll charge both devices in around 3 hours. (the total battery capacity is 3020mah - so 3 hours is about right)
flam
5 Jun 14#2403
Original cable and charger were used, but no charging light even after 2 hours, phone indicated charger pluged in, so it seems it was charging but at a very slow rate.
bigpappa to flam
5 Jun 14#2407
Anyone recieved their camera grip from sending an email to Anovo?
wenttoabetterplace
5 Jun 14#2404
Very strange. I've been using one of these camera grips for a few months now. If my phone and grip are both flat, it takes just over 3 hours to charge. The phone is charged first, followed by the grip.
I guess you *may* have a faulty grip. Can't remember ever seeing any reports of them going faulty though.
preecey
5 Jun 14#2405
Strange. I've had a Lumia 520 and a 920 in the past and have found those devices to charge very quickly regardless of charger. The same applies to my 1020. I haven't even unwrapped the Nokia charger that came with my 1020 yet - I've been using my Galaxy S3 and Nexus 7 charging cable and AC adaptors and both work great.
bigpappa to preecey
5 Jun 14#2410
Brother of Lenovo.
iainmann to preecey
5 Jun 141#2415
I think Lenovo is on holiday this week.
preecey
5 Jun 14#2406
Bear in mind flam, the 1020 doesn't have a charging/notification LED like Android devices do
mkh93
5 Jun 14#2408
I did.
aaad1
5 Jun 14#2409
Who is Anovo?
flam
5 Jun 14#2411
After discharing both the phone and grip, charging is ok now. After the phone is fully charged there's a long delay before the grip starts taking charge(charging leds com on).
Must say the grip is very nice, makes taking photos that much more comfortable and steady and the leather wrist strap is very nice too.
flam to flam
5 Jun 14#2412
The battery icon and the battery app should show the phone is charging.
aaad1
5 Jun 14#2413
I'm very confused, why would you email anovo? apparently the brother of Lenovo? :s
the porter
5 Jun 14#2414
Both my grips now received just need quidco and tcb to payout
RockStock
5 Jun 14#2416
I got the errors initially, but when Nokia resolved issue, I tried again, got a blank form in return, tried again, got the error, but also got the confirmation mail.
aaad1
6 Jun 14#2417
I'm even more confused, isn't Lenovo a computer/tablet company? or is there actually someone called Lenovo who has a brother called anovo? :O
bigpappa
6 Jun 14#2418
Anovo is Nokia repair partner who was running the free 1020 grip campaign. So a few of us emailed Anovo directly when the website was not working.
bigpappa
6 Jun 14#2419
tcb wont payout for months and thats if you are lucky - they have changed the terms and applied them retrospectively.
preecey
6 Jun 14#2420
£70 cashback paid into my account today :smiley:
Should've been £75, but had my £5 Quidco Premium fee deducted.
Pspvita to preecey
6 Jun 14#2421
Get a grip guys it's Anovo not Lenovo lol your get your grips if you email Anovo.not Lenovo.
me78 to preecey
6 Jun 14#2432
I bought 21st apr cancelled straight away and my quidco saysvpaid today £120.
Ridgehead
6 Jun 14#2422
Looks like the camera grip offer has been extended to end of June.
Pspvita to Ridgehead
6 Jun 141#2424
yes but its your risk 50 50 chance m8.
gsusx
6 Jun 14#2423
QUICK QUESTION... MY QUIDCO IS DUE TO PAY OUT 3RD JULY. IF I CANCEL MY (sorry caps) contratc now and give 30 days notice do you think i might still get paid out as my cancellation date would be after the quidco paying out date ???
gsusx
6 Jun 14#2425
cheers mate .... cant risk waiting any longer as it's gonna be pointless otherwise.....
the porter to gsusx
6 Jun 14#2426
Tcb and quidco will payout have faith guys
Neostar to gsusx
6 Jun 14#2427
I'm sure they will pay out, problem is will O2 cancel the airtime contract easily without going through the whole wtf they-multiplied-the-months-and-charged-me issue that some people are having
EddieLomax
6 Jun 14#2428
Head over to TCB, and follow the link to the O2 website, the following message that pops up
"Please note - Nokia Lumi 1020 is NOT eligible for cahsback".
So it is very unlikely that they will payout to new people now.
Quidco do not have such a message, but have extended delays for payments. My hunch is that previous people going through tcb will get their payment honoured if they don't cancel their contracts early, there may be a real long wait though, I guess people buying for a profit will lose out due to no payment or profit consumed by monthly contract charges. Not bothered about them as the deal wasn't meant to be used like that, but I do hope geniune buyers don't get burned too :P
Quidco are still likely safe as there is no message, but just expect to wait 2-3 months before getting the money, my min wait is 2 months...
As TCB say "Please note, all postpay handsets and all tablets will be subject to a 6 month validation period. If any sales are cancelled or returned within this time frame your cashback will be declined. All other products are subject to a 6 week validation period."
So there could be very long wait, O2 really should have made the handset portion of the deal £360 and dropped the airtime charge for the first two years to avoid all this aggro, as otherwise if they post up a deal that people can take advantage like this people will.
bigpappa
6 Jun 14#2429
TCB have changed the details retrospectively so many will lose out. TCB sucks.
#TCBSucks
I have had enough with these liars - they still have not changed the estimated payment date on their website - it still reads 2w 3d - which is a complete lie. They are now applying a 6 months wait on contracts. They are changing terms retrospectively.
aaad1
6 Jun 14#2430
Has anyone debranded their phone? if so, do you get the same apps(apart from the o2 apps) original apps?(not any additional apps you have installed)
nige182
6 Jun 14#2431
Pretty much yes, I think the only one I noticed wasn't installed afterwards was Angry Birds Roost, it is there when the phone arrives from o2 but not when you debrand. Easily download for free off the market if interested though.
delboye30
6 Jun 14#2433
Hi guys has anyone had an e-mail from O2 to say they will be charged an early termination fee? I paid the £240 to cancel the contract, but now they have sent me another bill stating I owe them £248 quid! Anyone else had this?
O2 Refresh 500 24M 500MB 4G 14 May 14 - 13 Jun 14 -10.84
O2 Refresh 500 24M 500MB 4G 14 May 14 - 22 May 14 3.15
Early Termination (VAT Not Applicable) 22 May 14 - 12 May 16 256.54
Total tariff
£248.85
delleddy9 to delboye30
7 Jun 14#2436
Quidco cash back (£150) confirmed and paid into bank account. Received camera grip. Yet to use App Store voucher and games voucher. Overall very happy. Thanks Pspvita for sharing such a wonderful deal.
Chriseybaby
7 Jun 14#2434
I did and had to call them to get it sorted.
me78 to Chriseybaby
7 Jun 14#2435
Yes they tried to bill me twice for over £300 sorted in the end reduced to £2 odd. Lot of faffing but worth it.
Neostar
7 Jun 14#2437
This is what I am annoyed about, after all this time they are still doing this to customers :disappointed:
On a brighter note I've noticed if you login to MyO2 and select upgrades, it gives you the option to pay for the phone and switch to a 30 day Simplicity plan
guygeenwood
7 Jun 14#2438
Just got this - laughable considering I paid the phone off and closed the account 2 weeks ago !!!
Your O2 bill for 07/06/14 is now ready. You can look at your bill here.
To see your bill, you'll need the username and password you were given when you joined O2. If you've forgotten them, we can give you a reminder.
In total, your bill for this month comes to £533.08. We'll request this amount from your chosen account on, or just after, the date in your bill.
Is your bill more than you were expecting ?
If so, here's a few reasons why this might be:
You could have gone over the minutes, texts or data that's in your allowance.
You could have called or sent texts to numbers that can't be taken from your allowance such as International, 0800, 0845 numbers or directory enquiries.
You have used your phone for calls, text or data whilst abroad.
They missed the other option for why the bill is higher that I was expecting : "We are a bunch of idiots" !!!
Matt-C
7 Jun 14#2439
This has happened to most people here. Make sure you contact them to get it cancelled and also cancel your Direct Debit as it will still come out even after they clear the charge.
Neostar
7 Jun 14#2440
Just wandering wouldn't it be easier to go in store and cancel :neutral_face:
guygeenwood
7 Jun 14#2441
Maybe if you are wandering near an O2 store ;-)
aaad1
7 Jun 14#2442
What reason did people give when they asked you why you would like to cancel the contract? I just would like to know what reasons people said. It may be funny or maybe not.
nige182
7 Jun 14#2443
First time I did this I told them that a change of circumstances meant that I could no longer afford the monthly nor did I need the allowance but still wanted to keep the handset. They tried to talk me into a lower usage tarriff but I declined saying I would go pay as you go. Second time I just didn't give a reason.
Matt-C
7 Jun 141#2444
I just said I'd changed my mind, they didn't question it or try convince me to stay
mkh93
7 Jun 141#2445
I said I bought the contract to get the phone cheaply.
szafeiriadis
7 Jun 14#2446
Can somebody clarify something?
When we cancel, is the contract cancelled straight away, or it remains (and we re charged) for one more month?
I asked in an o2 store today and they told that I have to give 30 days notice before I cancel..is that correct?
me78
7 Jun 14#2447
If you cancel within 7 days you dont need to give 30bdays notice. If you cancel after them you would need to. I paid £2 odd for the few days though they bill wrong a few times first.
aaad1
8 Jun 14#2448
I plan on debranding the phone and also get the 20 pounds voucher code(haven't done it yet due to when you get it you got 120 days to use it). Should I debrand the phone first then get the 20 pounds or do I have to get it first then debrand it? Does it matter which I do first?
I am thinking of debranding my phone first then get the 20 pounds voucher, would that work?
Neostar
8 Jun 141#2449
Not sure but probably best to get the voucher code first then think about debrand
Tom123456
9 Jun 14#2450
Hey all, bought this from the start, just got my £95 cashback from Quidco, AWESOME!!
Make sure you keep the O2 account open when they refund you the first months airtime.
Thanks once again for this awesome deal, love the phone!!
Neostar
9 Jun 14#2451
I am still waiting for my camera grip :disappointed:
The postman came and went everyday but no parcels
I got the confirm email since last Monday, guess I'll have to email them again
AbandonedTrolley
9 Jun 14#2452
Both mine arrived, looks really good once on the phone with the yellow/black contrast. Had to order a replacement wireless charging case as one of the connectors just snapped off when putting the phone back in it. I've now changed the way I put the phone in to it rather than sliding it.
Matt-C
9 Jun 14#2453
Anyone else's account now in Arrears? Logged in to O2 today and it says due to not being able to take £437 i'm in arrears.. despite them saying it was cancelled (ages ago), it also came out of my bank account too, which I got refunded through my bank (also contacted them to check this was ok)
Bill amount still says -£23 though... link the to claim it back disappeared though
Update: After speaking to them on the phone it appears i've got this because in spite of me getting a direct debit refund from my bank and asking not be refunded by O2 they decided to issue a refund anyway so once I do receive the payment I will owe them the money and will have to pay them back...
aaad1
9 Jun 14#2454
They did say within 28 days, so they'll most likely tell you to wait. Just give it another week and see what happens
wyabcp
9 Jun 14#2455
quidco deal has now expired
aaad1
10 Jun 14#2456
when you debrand the phone, do you lose all your data, apps, photos etc?
nige182
10 Jun 14#2457
Yes, it wipes the phone completely. But you can easily redownload all your apps, contacts are saved to your account as well. Photos can be backed up to OneDrive, so realistically you only lose your save games and any apps no longer published.
nutley
10 Jun 14#2458
Did anyone have an issue with receiving the unlock code? I requested it and received an email not long after with the title O2 - Unlocking request for Nokia (KMM************************) and it just said Hi then nothing but this disclaimer at the bottom.
I asked again on chat but they told me wait upto 7 days :/
*********************************************************************************
Dear O2 Customer, Please note that this is an unmonitored email account and we will not be able to respond to your query. If you have a query about your service please visit http://www.o2.co.uk/help or email us at mailto:[email protected] where it will receive our attention.
Regards, O2 Customer Care
This communication is from Telefonica UK Limited. Registered office: 260 Bath Road, Slough SL1 4DX. Registered in England and Wales: 1743099. VAT number: GB 778 6037
*********************************************************************************
Neostar
10 Jun 14#2459
I got a new email this morning about the camera grip and they said it will take up to 28 days :disappointed:
Nayana
11 Jun 14#2460
Cancelled my contract over a month ago and today I've got a "Enforcement and termination notice" threatening to pass my details to a debt collection agency ? wtf ?
guygreenwood
11 Jun 14#2461
Let us know what happens as I have a sneaky suspicion that is going to happen to me as apparently I owe over £500 despite cancelling weeks ago too.
Matt-C
11 Jun 14#2462
Did you get a large final bill, around £500, and did you cancel the Direct Debit before this was taken from you?
I got this large final bill and despite them saying it was cancelled it still came out of my bank account because I left the direct debit open, had to get it refunded which was also a palava!
I've another contract cancelled, same thing as before large final bill, this time I cancelled the direct debit before they can take the money, i've been assured over online chat and over the phone it won't come out of my account - if they try to take it i reckon i'll get the same email as you...
Nayana
11 Jun 14#2463
OK, just had a chat with support. The guy apologized and said he will request the payment to be taken from my direct debit. What a mess they are in.
Matt > no I did not get anything until this enforcement notice
nige182
11 Jun 14#2464
I would just send them the notice back with a copy of the invoice and credit note and a note saying, "do the Maths before you try this **** again".
I had the same as Matt and it has taken them ten weeks from taking my money to return it to me, suffice to say, if I ever deal with them again and get similar, I will send random crap back to them in the hopes they pay out to get a debt collection agency involved, to then shove it in their faces so they have had to pay out of their own pocket for their stupidity.
preecey
11 Jun 141#2465
I used to adore O2.
I even worked for O2/Telefonica last year.
My, how they've gone downhill so quickly. They HAD the best customer service of any network, they HAD the best overall network. They also HAD the coolest ads (those new Be More Dog ads do nothing for me).
But now, they're pretty much nobody. Telefonica are billions of Euros in debt, O2 UK's customer service is now mediocre, and their 3G network is terrible.
The only thing they're good for nowadays is allowing savvy consumers to get a cheap smartphone on their Refresh tariffs, pay off the contract early and use the handset on a superior network like Three or EE.
thedon
11 Jun 14#2466
Daft question, I've just deleted a home screen tile, before actually using it.
I can't see the app it belonged to - could a fellow 1020 owner check to see if they've still got it and tell me what it is?
The icon was a grey square (I don't think it was transparent) and the icon was like a block work city skyline consisting of 4 or 5 different shape but solid white color buildings.
I'm guessing it was a Lens or Here Maps function...
preecey
11 Jun 14#2467
Sounds like City Lens :smiley:
thedon
11 Jun 14#2468
Thanks Preecey, I found "Here city lens" and wondered if it was just a different design tile.
Looks better than Google places that I used to use, just with less reviews.
mkh93
13 Jun 14#2469
are you guys still waiting for the cashback before cancelling?
Neostar
13 Jun 14#2470
I am :neutral_face:
bigpappa
14 Jun 14#2471
TCB can go to hell - they will not pay out.
bigpappa
14 Jun 14#2472
Anyone still waiting for their camera grip?
Neostar
14 Jun 14#2473
Yea I am, I emailed them and they say to wait 28 days! :disappointed:
AbandonedTrolley
15 Jun 14#2474
Yeah will mean I've paid 2 lots of line rental at £28 a month but still working out to about £94 cash back and the phone costing just £144 with £20 of credit and a free camera grip. (I actually received two grips after registering for one then getting the phone replaced due to a defect, then registering again)
wyabcp
15 Jun 14#2475
anyone else having problems getting another o2 refresh deal and phone ? seems I keep getting declined when going through the credit check, this shouldn't really be an issue for me...
SkilledNutter
15 Jun 14#2476
people who have been getting handsets and then cancelling their contracts get added to a black list......
guygreenwood
15 Jun 14#2477
What a load of rubbish. Where did you get this gem from ??
the porter
15 Jun 14#2478
Active imagination me thinks my kids have them too :wink:
SkilledNutter
15 Jun 14#2479
Did you need a smiley face? I assumed the ...... Would be enough.
guygreenwood
15 Jun 141#2480
Apologies - too subtle for me :-)
ArthurDent1
15 Jun 14#2481
I had that issue after my 1st order failed to track thru TCB so I cancelled and attempted to re-order only to find I was declined. I got round it by buying in-store and uploading my receipt. I've since contacted O2 and got myself unblocked as I was thinking of ordering a 2nd handset for my son.
bigpappa
16 Jun 14#2482
I will never go for an o2 cashback deal though refresh with TCB who are a complete bunch of liars.
wyabcp
16 Jun 14#2483
yeah I was thinking of going instore, however the time to get the cash back seems to be far longer. Will be interesting to see if you can order another....
ArthurDent1
16 Jun 14#2484
I decided against ordering a 2nd (got him a Lumia 520 from TalkTalk which seems to have cost me -£10 for the phone and 12 month contract), however cashback paid £42 on May 16 (2 weeks after purchase) and after many emails and online chats with Quidco the remaining £108 has finally changed to guaranteed payment.
bigpappa
17 Jun 14#2485
Can we inform Trading standards about TCB on their website they repeat the claim that payment speed is 2w3d but say its 13 weeks on the system. I have repeatedly asked them to update their website but they seem oblivious to the fact.
TCB has been burned me and I will never use these useless lot ever again.
misterleoni
17 Jun 14#2486
It was only an estimate. I know for a fact that two friends of mine got their cashback from TCB within three weeks in April. If you tell Trading standards you're just wasting your time and theirs. You haven't been stung at all. cashback is a perk not a right. They never guarantee it and the fact we get it at all is great. People on here always say that you should NEVER get a deal because of the cashback - it should always be a deal that you're happy with irrespective. For the same reason threads on here don't mention cashback in the TCO.
bigpappa
17 Jun 14#2487
They changed the payment schedule but never updated their website. It's a one way bet. Their CS is appalling.
misterleoni
17 Jun 14#2488
It wouldn't matter for 99% of people though. Most people don't get a contract to pay it off two weeks later. And their T&Cs cover them for every eventuality. No one loses money through cashback, it's just a nice bonus to accompany a purchase. My Quidco said I'd be paid in two weeks initially, then changed to mid July. I cancelled the contract at that point as I was happy to pay £240 anyway.
nige182
17 Jun 14#2489
I cancelled mine within a couple days, the cashback got pushed back a few times but still got paid. Can't fault that, like you say, I was happy to pay the price so cancelled so as not to risk paying more and not getting cashback, ended up getting the cashback anyway.
titchyyyyy
18 Jun 14#2490
Unlike Carphone Warehouse (They declined my "cancelled" contract within a week), o2 have still yet to decline my two contracts that I had cancelled. Pay out is 3rd of July like most people in here. Not long to wait now, not hoping for anything, although I do have two contracts previously that are under the names I used to get the cashback. Never know!
gbproud
18 Jun 14#2491
Has anyone else experienced their phone turning itself off after upgrading to 8.1? Seems to happen every night since the upgrade and requires the power button/volume down button combo to get it back up and working (though I do then have to reset the time as it's always different after I have the problem)?
kevinp93
18 Jun 14#2492
I've had the same problem for few weeks, but there was an update a couple of days ago (they updated something to do with API's) and it hasn't happened since. :smiley:
pompeyladbfp
18 Jun 14#2493
finally couldnt resist.. even though am stuck into orange until november.
quidco tracked at £140, got the £37 a month deal, will use 8gb to do some tethering at work, keep contract running until the £140 has been payed and cancel it. just need to pay off the phone which means after two-three months of contract at £27pcm, the phone will cost me £181.
and have £20 xbox live credit and a free camera grip.
this is has been one of the hottest deals for the best camera phone on the market (and from someone that has had a lumia920 for 2 years a fantastic smart phone) dont be a apple sheep...
niceness
18 Jun 14#2494
Has anyone ordered this cover? My closing magnet part doesn't work properly. General problem? Anybody recommend a good cover?
EddieLomax
18 Jun 14#2495
Which cover is this? The only one I know that has a closing magnet and covers the lens properly is the Stilgut 1020 case
Yes I have and the magnet works fine, the problem is that there is a design fault on the hinge. When you close the cover make sure it's level with the screen then the magnet will hold it shut
niceness
18 Jun 14#2498
I think I am going to return it. I know it is cheap, but I might as well not have a flip cover if it doesn't close. Does anybody else have a really good recommendation for a cover?
nige182
18 Jun 14#2499
I have a cheap leather effect wallet style one from eBay, works fine for my uses at the moment.
My ideal case would either be a fully protective one that closes to protect the screen with wireless charger built in, or one which supports the phone in the official wireless charger, I know I can modify my cheap leather effect one but then that ruins the official wireless charger as you smother it in super glue.
metoyou123
19 Jun 14#2500
if someone refers me, can i get the refer a friend and quidco aswell? because it says for refer a friend you have to click on the link they send, and quidco u have to go through their website?
metoyou123
19 Jun 14#2501
thanks in advance for any help
nige182
19 Jun 14#2502
No you cannot, either one or the other.
bengutt
19 Jun 14#2503
Mine did this and I forced glance to uninstall and reinstall, the disabled it. It's not happened since.
ah_heng
19 Jun 14#2504
Mine just got delivered today. £80 quidco tracked. Email confirmation for the grip. Requested unlocking from O2.
BUT I havent open up the phone and not sure whether to stick to iOS or venture into the Lumia World... hmmmmm.....
How much can we actually sell this?
aaad1
20 Jun 141#2505
It has better specs than iPhone, uses less memory etc. Just use it, you'll love it. I love mine.
There are a lot of apps in the store now. All mine apps are on there.
Nayana
20 Jun 14#2506
Lol, never-ending saga. I've had an email yesterday :
Hello, Your O2 mobile phone bill for 19/06/14 is now ready. You can view your bill and schedule of phone payments from here. Your bill this month is £510.05. and your monthly phone payment is £220.00. Both payments will be taken from your chosen account on, or just after the date on your bill.
This is beyond a joke, they sent me an "Enforcement and termination notice" only last week and then assured that this would get sorted asap.
I will never buy anything from O2 ever again !
Matt-C
20 Jun 14#2507
Lol yeah it's a joke isn't it! Make sure you cancel your direct debit (after you've told O2 to cancel the payment) because they will try to take the money anyway
preecey
21 Jun 14#2508
Received my camera grip this morning (21st June), in Black. Adds a bit of bulk to the phone at the bottom, but would be very useful when taking photos using a tripod or for simply keeping in my rucksack as a battery backup.
ACIDFORUMS
21 Jun 14#2509
how do you un-install Glance? thought you could only turn the feature off?
Mine does the same at night, its definitely Glance that is causing this
rodman
21 Jun 14#2510
proof? or just trolling?
ah_heng
21 Jun 14#2511
Anyone having any wifi issues? Mine seems to have intermittent problem in disconnection. And accessing the windows store seems very slow with wifi. Hmmmm......
wenttoabetterplace
21 Jun 14#2512
If memory serves, set your system date to the year 2120 or something. This fools the app into thinking that its licence has expired. Then go into Glance and it'll tell you that it is unable to start and do you wish to uninstall (or something like that).
Once uninstalled, you can reinstall it. Or you can just leave it uninstalled.
Have you upgraded to Windows Phone 8.1? Did you do a reinstallation AFTER WP8.1 was installed? There are quite a few bugs when you just upgrade from WP8 straight to 8.1 without then reinstalling the software.
Also, if you stripped the phone of O2 branding via a new firmware, then you will definitely have wifi issues. You'll just have to wait for the Cyan firmware to resolve them.
ah_heng
21 Jun 14#2513
Oh... How do we do "reinstallation"?? It's still under O2 screen. Thanks :smiley:
Neostar
21 Jun 14#2514
Finally got my camera grip today :smiley:
Now just need to wait for quidco to pay up then cancel contract
preecey
21 Jun 14#2515
He means 'reset' really.
Go to Settings, then scroll down and tap 'about' then tap 'reset your phone'.
I still have mine branded with the O2 startup screen. I'd love it to be unbranded, but having read the horror stories here of the unbranded firmware being quite buggy, I think I'll leave it as it is.
wenttoabetterplace
21 Jun 141#2516
Yes, whatever you do, don't debrand the phone! I set my mum's phone up as a debranded one....the wifi always cuts out. Fortunately, she just uses it as a fancy camera and Whatsapp tool - so doesn't even notice the wifi has disconnected. It would really annoy me though!
I am waiting on the Cyan update to resolve that issue. If it doesn't, I'll be reverting the phone back to the O2 firmware (what a hassle!)
& yes, I did just mean reset :smiley:
ah_heng
21 Jun 14#2517
Thanks all. I will try doing that later. Btw, today is the longest day of the year :smiley:
bengutt
21 Jun 14#2518
This has since been answered, however I have found I still get the error. I've reinstalled from scratch and upgraded again to 8.1, reset, and the problem still occurs. I'm back to 8.0 for now on this black one. It's for my wife to use so she probably won't notice the difference.
Interestingly I do not get this problem on my yellow one I purchased back in Jan.
bigpappa
21 Jun 14#2519
TCB still not paid out. Complete joke of a company along with o2.
ah_heng
21 Jun 14#2520
Nope. Reset the phone and still having the same wifi problem. Luckily dlna working well. Just accessing internet is really slow.
When will they release Cyan?
I might stick with 8.1 since I've unlimited internet with 3.
wenttoabetterplace
21 Jun 141#2521
Don't expect a TCB payout this side of the first 6 months...
Quidco are the way to go for all future cashback deals
There was talk of a July release on WPCentral for the first tranche of older phones (1520/1020/925). So with a bit of luck, we'll have Cyan next month.
Looks like it's been designed by someone on work experience and none of the links seem to work - ever.
"Apps+Games results
Unfortunately, we can't get search results at the moment. Try again later. all apps all games collections"
and
"Try again later
Something happened, and we can't get to the page you want at the moment. Try again in a little while. "
guygreenwood
22 Jun 14#2523
Works for me - always has - never had an issue.
aaad1
23 Jun 14#2524
Works for me as well, never had any problems either. try refreshing your page, if that doesn't work, try a different browser, etc.
dontasciime
23 Jun 14#2525
You've been lucky. It will often fail to work. Often fail to send app to phone but does anyway and often fail fully (location is on)
Chrome / IE11 / FF & Maxthon
buzz2007
23 Jun 14#2526
Received the free camera grip today, even though I got my 1020 at end of April, before the promo period started, but an email to Nokia has paid off.
Deal couldn't have gone better for me, with the camera grip, £54 voucher/apps, £157 TCB paid within 2 weeks and only £10 charge for 7 days on contract, factor all of that in and the phone cost nothing.
You're a star OP! :smiley:
wenttoabetterplace
23 Jun 14#2527
You got lucky. TCB seem to have changed their policies now - so those of us who ordered just a day or two after you are now expecting to wait 6 month for cashback.
Needless to say, I'll be sticking with Quidco!
guygreenwood
23 Jun 14#2528
Have you got your region set to US so you can get Cortana ?? That makes the store not work properly.
I've turned Cortana off for now.
ah_heng
23 Jun 14#2529
I've set it up with Cortana. then I've replace the sim card and it somehow auto detect the region and the phone reverts back to UK version which is without Cortana :disappointed:
Anyhow, I'm reverting it back to WP8 (Black) because the wifi issue is driving me crazy. Will wait for the official CYan update in a month's time (hopefully).
misterleoni
23 Jun 14#2530
Quidco are the same. It's nothing to do with the cashback company: they're at the mercy of O2; and who can blame O2 for pushing back payments when so many people were taking this deal out and cancelling? My cashback moved from two weeks to three months...via Quidco...so hardly any better in that camp.
the porter
23 Jun 14#2531
Quidco still says 3rd July for me tcb 13 weeks
Fleabum
23 Jun 14#2532
Quidco still showing 03/07/14. Got camera grip on Friday, shortly followed by an email bill demanding over £500 for a cancelled contract. Ummm, here we go.
Just spoke to them over live chat, told them they were wrong, 1st operator I spoke said no, actually I was wrong and they were right... yeah right.... she had zero clue about charges so I ended up requesting a supervisor when she started getting shirty. Its funny how when on live chat, you always get a supervisor as the proof of a request is in black and white, unlike phone where they just say one isn't available.
Then I had to put my teacher hat on and go through a simple mathematics lesson with him and explain how charges immune from VAT, should not be factored in when working out how much to refund after VAT. They were basically trying to make the account zero balance, even though I paid for a full month up front that I had not used. He agreed once I took him through every single step of the mathematical calculation and said it would be credited back to my account. /facepalm
In the end, I cancelled the direct debit. And my account is now showing £18 squid in credit, which was about right for the first month paid up front minus the part month usage.
Lets see if I get one of these debt collector issues as the direct debit is meant to be coming out in the next two days (or not as its cancelled).
Good luck all on your cash back, camera grips and lack of debt collection agency's.
Regards
Flea
bigpappa
23 Jun 14#2533
I am thinking of cancelling the contract selling the phone and be done with this and put it down to you live you learn and end my TCB account.
TCB are criminals as they still have not updated their website.
messiahcomplex8
23 Jun 14#2534
who did u email in Nokia? I'd quite like the grip too
I put 1st May as purchase date, but got a message that the IMEI was invalid. Emailed Nokia (address is at bottom of page on the link), someone on the thread suggested doing this. Got a reply saying they were still updating the IMEI records and to try again in a few days. When I tried again, it still said IMEI invalid, so just left it at that. This was around mid-May, then the grip arrived today, totally unexpected, but a nice surprise :smiley:
Be quick and submit the form, the promotion ends 30 June!
messiahcomplex8
23 Jun 14#2536
Oh I see.... Hmmm. Will submit and see then. Get the feeling I probably won't be so lucky..!
nige182
23 Jun 14#2537
Mine worked on the site, didn't need to email, it failed first time when the promotion first started, but worked a few days later. Mine was also bought late April.
HarryB
23 Jun 14#2538
I'm glad I've noticed your post - I specifically made it clear I was closing down the whole account so why this can now elevate to 511 overdue charge I don't know. Really don't appreciate a little scandal like this when I'm applying for a mortgage - could completely ruin me!
HarryB
23 Jun 14#2539
I've been told it will be sorted within 3-5 days (I already cancelled my direct debit ages ago so I definitely wasnt paying a penny)
I was told it was a termination fee but explained that they were simply wrong and I owed nothing. Took about 5-10 mins.. as long as they clear it as asked, but I'm very disappointed with them as they cocked up already and put my payment for the phone (240 quid) into the talkplan and took an age to fix it, and were generally unreliable!
sumomoggy
23 Jun 14#2540
Anyone had any issues with their 1020 not powering on? It was working last night, but now since this morning wont boot up.
It did boot to the Nokia logo but didn't get any further, but now wont boot at all. Left charger in for hours too...
thedon
24 Jun 14#2541
I've had problems getting hold of o2 the last few days, so followed the telephone queuing systems suggestion to text the word Chat, to webchat with an advisor. I thought the result was a funny summary of o2 and Windows Phone (despite how much I like my 1020 - the incompatibilities are at times frustrating):
guygreenwood
24 Jun 14#2542
Same story for me. Just been on the phone to them again - turns out the £550 debit on my account has disappeared and I now have a £27.17 credit due.
You have to ask for this back otherwise they will just hold onto it.
Still tracking £140 on Quidco and my fingers are still firmly crossed.
AbandonedTrolley
24 Jun 14#2543
I've another week to wait till I will cancel, I'd rather see that £140-150 in my account before cancelling the contract. My luck if I cancelled beforehand they would stop the cashback. So it will mean I've paid two lots of £28 over what I could have done. But still that means I have gotten the Nokia 1020, 2 x Camera Grips, £20 of Windows Credit and the games all for £158 I'm happy with that for a deal. Also have now received an invite to purchase the OnePlus One as well, which I might just flip for a profit.
Fleabum
24 Jun 14#2544
Your still under the assumption they will honor the cashback if you carry on paying, if they do I can see the cashback date changing to 6 months from purchase date, so is your 7 months at £28 a month (because you pay the 1st month up front, so after 6 months time-scale its actually 7 charges) such a good deal then?
I hope people get the cashback when promised, but this does stink of bait and switch tactics that has been used for centuries. Only difference is, using cashback for bait and switch is perfectly legal. :wink:
Regards
Flea
ah_heng
25 Jun 14#2545
I was about to get bored until I read the OnePlus invite!! :P Congrats!
AbandonedTrolley
25 Jun 14#2546
Ha thanks, still awaiting them to apply the invite to my forum account at the moment. Email said towards the end of the month.
ah_heng
25 Jun 14#2547
Cool! At least you got an email :wink: I was acyually waiting for the invite until I found this 1020 thread.
Although I don't quite "settled" with the Apps they got in Windows phone, I have to say I am pretty happy with the size of the phone and of course the picture quality. Not sure if I would ever use a 5.5 inch phone (used to have a note 2) but would start to look for a very high specs 5 inch phone in the near future.
Pspvita
25 Jun 14#2548
Anyone want a new grip black reasonable price?
kingkhan9
25 Jun 14#2549
Congrats mate. When did you purchase this contract exactly. For some of us who purchased in April we still did not get TCB paid :disappointed:
bigpappa
25 Jun 14#2550
It's FUCashback not Top CashBack.
They won't pay out and they don't care.
messiahcomplex8
25 Jun 14#2551
how many of these did you buy :P
Pspvita
25 Jun 14#2552
One
buzz2007
27 Jun 14#2553
O2 order confirmation on 28 April, phone arrived the next day. The TCB was payable on 11 May, might even have been available sooner as I hadn't checked my TCB account for a couple of days.
Going by other experiences, looks like I got lucky with a quick payout.
kingkhan9
27 Jun 14#2554
Definitely u r the luckiest mate...I ordered same time...but no sign of TCB
ah_heng
27 Jun 14#2555
Yay... I've got my Grip within a week! Impressive.... Quidco tracked but payment date estimated to September! hmmm.....
imhappy
28 Jun 14#2556
Ordered my grip but won't be at home to sign for it. Anyone knows if the delivery guys will take it back or leave it around the house ?
usenetz
28 Jun 14#2557
Depending on your size of letterbox it may fit - no signature required. :smirk:
niceness
28 Jun 14#2558
I remember some chat on here about screen protectors and how some are a good fit, but others aren't. I can't find the posts now. Which screen protectors are good again?
Not being able to find comments easily is one of the few downsides of this site. Otherwise it is great!
imhappy
28 Jun 14#2559
Thanks usenetz
xboxsteve
28 Jun 14#2560
I bought a few and this is the only one that really worked........
I gave up waiting for TCB and cancelled after a month, however I did it via on-line chat and they messed up during the conversation and said the handset termination was only £30. After several more on-line chats and emails they've agreed to honour the £30 final payment to end the handset contract - if TCB does ever pay O2 will have paid me £100 to have the phone!
messiahcomplex8
29 Jun 14#2563
How does that final payment workout? As in they are only charging you £30 for the 'phone plan' bit?
Must say I was very surprised when my grip arrived! adds a bit of value I suppose!
messiahcomplex8
29 Jun 141#2564
I've got the one with the leather cover bit on the front, must say its probably one of the best cases I've used on any smartphone
stuartbaker80
30 Jun 141#2565
Yes £30 to settle the phone plan :smiley:
guygreenwood
30 Jun 141#2566
You lucky budgie :-)
Pspvita
30 Jun 14#2567
Nokia camera grip going here still sealed I have sold my phone and takers.
messiahcomplex8
30 Jun 14#2568
What made you sell it, and what did you get instead?
messiahcomplex8
30 Jun 141#2569
Now that is an epic bargain..!
Pspvita
30 Jun 14#2570
I got the lg g3 deal on here misprice.
messiahcomplex8
30 Jun 14#2571
Misprice?! :-( missed that, a G3 would've been the perfect next phone... How much did you get it for, out of curiosity? I might get an HTC M8 or G3...
Just dropped my 1020 and cracked the screen, wondering if it's covered by warranty, and if so what is the process?
Pspvita
30 Jun 14#2574
Don't cover the screen.
wenttoabetterplace
30 Jun 14#2575
Definitely not covered by the warranty...
Have a look at screen repair prices on Ebay, then call up your local Nokia Care Point and say you would prefer to have the repair done by them. They tend to price match Ebay prices as long as the Ebay offer is for a Care Point approved repair.
& when you get your replacement, either make sure you attach a lanyard to the phone - or better still, use a case.
Th3 Ripper
30 Jun 14#2576
How much are you asking for it?
Pspvita
30 Jun 14#2577
Not sure what they going for any ideas?
wenttoabetterplace
1 Jul 14#2578
£30 delivered if you're interested. Includes the Nokia letter for warranty purposes etc. Unopened box - payment via Paypal gift (or standard paypal if you want to pick up the fees) OR you can collect in person :smiley: (Northamptonshire)
Pspvita
1 Jul 14#2579
I will do it for £29.99 lol
wenttoabetterplace
1 Jul 14#2580
Bidding war!
£29.98, haha :smiley:
nige182
1 Jul 14#2581
£29.97 and you got a deal, lol.
Just kidding, I have one, can't decide whether to keep the grip or not, the phone I am definitely keeping though :smiley:
sc03tye
1 Jul 14#2582
Ah... Topcashback O2 terms... "All PAYM orders and Tablets are subject to a 6 month validation process"
Crap.
AbandonedTrolley
2 Jul 14#2583
My Quidco should clear tomorrow at which point I'll pay off the contract. Decided I will be selling the phone as I've since received my invite and ordered the OnePlus One :smiley:
Pspvita
2 Jul 14#2584
£24.99 delivered sealed camera grip.
sc03tye
2 Jul 14#2585
Why do you think that? my topcashback shows estimated 13wks... not sure if thats since it was tracked, or still... and then I saw that notice I posted above about 6 month validation??
AbandonedTrolley
2 Jul 14#2586
I've been in contact with Quidco and they have said they were working to a 7 week payout, they have already said that if o2 have not paid by then that they will make the payout themselves.
thedon
2 Jul 14#2587
Anyone seeing more calls go straight to voicemail since 4G?
4G arrived around 2 weeks ago where I live and since then I reckon at least a third of incoming calls don't even ring, I just get a missed call alert seconds later. I've forced it to stay on 3G to see if it makes any difference.
Pspvita
2 Jul 14#2588
Well nokia 1020 black still available.
mkh93
2 Jul 14#2589
I don't see any. only refurbs.
titchyyyyy
2 Jul 14#2590
For many of us who went for Quidco, ours payout tomorrow! Finally!
titchyyyyy
2 Jul 14#2591
12 May 14
O2 Mobiles
— 140.00 Tracked 23 May 14 Guaranteed payment 03 Jul 14
12 May 14
O2 Mobiles
— 140.00 Tracked 23 May 14 Guaranteed payment 03 Jul 14
Yup!
titchyyyyy
2 Jul 14#2592
How many days early did you get your payment? I will most likely have to go through live chat to get mine tomorrow!
sc03tye
2 Jul 14#2593
Expecting £157 cashback from Topcashback, estimated 13 weeks from 5th May. If I cancel now, I'm out of pocket around £60... if I leave it till the 13 weeks are up, I'm potentially either £90-£120 out of pocket... OR.... I get the £157 cashback after the wait and am neither out of pocket or in much profit...
Reckon I'll wait...
titchyyyyy
2 Jul 14#2594
I'm guessing you didn't use the air time then? I hope you get the payment.
sc03tye
2 Jul 14#2595
Not using the air time nope... Might start! Lol
titchyyyyy
3 Jul 14#2596
Well, I mean, if you're not using it, you could always either use it your self (If you don't have a contract your self) or give it to a family member/friend who may even offer you money for it.
I've got two contracts, one for £33 (My main one) and one for £28 (HTC One m8 deal) which a family friend is paying me £15 a month for it.
thedon
3 Jul 14#2597
Hmm - disappointing - Quidco / O2 haven't paid up today as they'd promised. Seem to be just as **** as TCB.
Not much point paying £5 for Quidco Premium as far as I can tell :-(
gsusx
3 Jul 14#2598
My quidco put back to the 25th SEPT !!!!!
this is bullsh1t
Johnathan123123
3 Jul 14#2599
Anyone have a screenshot of the quidco page, from May? (7/8th of May ideally). Quidco are starting to be annoying, saying that the cashback was £80 back then, not the 140/150 I expected...
Chriseybaby
3 Jul 14#2600
Same here, just spoken to someone on the live chat but that didn't make much difference. Oh well
jiggerjay
3 Jul 14#2601
Just went through live chat on Quidco, they seem to be saying it's 02's fault. I guess the only thing I can think of, is perhaps with so many people taking this up, they want to verify who still has a contract and who doesn't? I.e. to not pay those who diddled the system?
Please wait for a site operator to respond.
Hi there, you are now chatting with H.
Jamie: Hi there
H: Hi Jamie
Jamie H: I was suppose to have some cashback today from 02 mobile (still tracking at the wrong price) and it's been delayed until late september, why is this?
H: We are currently pursuing the retailer to find out when payment can be expected as we had hoped for a resolution by now
H: Please be assured that as long as you've met the terms and conditions for this purchase you will be receiving this cashback
Heather: As soon as we know more we will update you and once the retailer confirms the cashback this can be paid over to you
Jamie: Awesome sauce, the time frame doesn't really bother me too much, I still have the phone/contract. I just didn't want this to get buried!
H: No, don't worry, we're working on it :smiley:
Jamie H: Thank you.
gsusx
3 Jul 14#2602
just gonna cancel my contract and take it on the chin .... never getting stung like this again tho ... f*ck that
johnieutah
3 Jul 14#2603
Mine's been bumped another 12 weeks till 16th Oct! Glad I cancelled after just one month now. No chance of this being paid out IMO...chalk this one up as experience, but still very happy with the 1020 with all the extras for 280quid.
the porter
3 Jul 14#2604
Same here bumped to September glad I cancelled the day I received it so still in profit on the sale of the handset and emailed quidco as not good enough no point paying the £5 fee for faster payments lol
JulioM
3 Jul 14#2605
I paid £246 for this phone and cancelled the contract the day after I received it. A month later, O2 took a further £246 out of my account as well as taking a direct debit from my account of £13. I have rang up twice about getting my money back, the first time I told that I would have a refund in my account within 3 working days. Two weeks later and the money still has not appeared.
I called again tonight and was told by a very arrogant girl that my request for a refund had been rejected, and that I wouldn't get the money back without returning the phone.
stuartbaker80
3 Jul 141#2606
Email O2 here, they we very helpful for me, even after the first and second line support were terrible.
guys check your tcb accounts i have £120 payable from o2 should be £157 though
stuartbaker80
4 Jul 14#2610
Still pending here - when did you order?
the porter
4 Jul 14#2611
27th April
stuartbaker80
4 Jul 14#2612
I ordered two weeks later, probably still need to wait a bit longer!
the porter
4 Jul 14#2613
Mine still says £147 in the cashback even though they have sent me £120
EngineRom
4 Jul 14#2614
Just received £280 from quidco for 2 contracts £140 each original order was 14 May. Cancelled with O2 contract with O2 yesterday without any hastle. Credit to O2 they were very polite and understanding. Thanks, Martin
Neostar
5 Jul 14#2615
Until O2 charge you termination fees
mkh93
5 Jul 14#2616
but this will be refunded eventually
the porter
5 Jul 14#2617
O2 just refunded me £27 I forgot all about it
JulioM
5 Jul 14#2618
Make sure you cancel any direct debits.
alxdenisov
5 Jul 14#2619
Is the camera worth the hype?
ah_heng
5 Jul 14#2620
Yes.
10gbptest
6 Jul 14#2621
is this deal still working ?
10gbptest
6 Jul 14#2622
is this deal still working?
nige182
6 Jul 14#2623
I just clicked the link and there appears to be stock, it is still showing £240 handset cost, so yes it is still working.
price=value
7 Jul 14#2624
The phone may still be available to order. However reading through the posts (I may be wrong to assume this) indicates the cash back from TopCashBack and Quidco may only become payable if airtime contracts do not get cancelled immediately.
bengutt
7 Jul 14#2625
Is anyone else still waiting for their grip 27 days after the claim has been validated?
dontasciime
7 Jul 14#2626
27 days is along time to get a grip.
flam
7 Jul 14#2627
Validated 3rd June still no grip.
I have given up hope.
Pspvita
7 Jul 14#2628
I have one if anyone wants it make me a offer best offer gets it.
ah_heng
7 Jul 14#2629
Mine came within a week! Check with them. Something is not right. Mine is a Black colour grip.
andymck
7 Jul 14#2630
Same. Validated 3rd June, rang them last tuesday (28 days) and told they have been posted and to wait a few days. Waiting til tomorrow and be ringing them back!!!!!!!
Have to say though, they do not respond to emails.
misterleoni
8 Jul 14#2631
you did well there as you ordered after me. I've just been told Quidco are delaying all cashback as people have been receiving cashback after cancelling.
" Natalie: I'm sorry to hear that you are still waiting for your O2 cashback to be confirmed. Payments for O2 have unfortunately been affected by a high amount of fraudulent activity, whereby customers have been signing up for contracts, cancelling the contract, and then still receiving the cashback. This misuse of the cashback service has now caused delays in payments due to extra checks and procedures having to be introduced, it is regrettably a case of the small minority spoiling it for the majority of honest, genuine customers. We are pushing for any delayed sales to be updated accordingly within the next two weeks, whilst we work with O2 on a long term solution to the problem"
mkh93
9 Jul 14#2632
This was expected.
flam
9 Jul 141#2633
My TCB just been paid! Not £150.00 but £147.00.
My contract was cancelled.
stuartbaker80
9 Jul 14#2634
My TCB has just moved to confirmed, if it goes payable at £153 then I've made £57 from this deal and got a top phone! (Still waiting for my grip though :disappointed: )
Thanks OP!
liamo
9 Jul 14#2635
Result, my TCB has gone to payable this morning also for £151.50 :sunglasses: (£150 plus £1.50 bonus).
I ordered on the 6th May on the £28/month airtime contract and £10/month phone contract, and then cancelled on the 28th May paying of the phone balance and cancelling the airtime contract (and didn't need to give 1 months notice, they cancelled it on the day i rang), so only paid less than £20 airtime for around 20 days use, and then £240 for the phone, so less than £260 in total.
Also got the free camera grip, £20 credit and free games.
I wasn't expecting this cashback at all, as i cancelled the contract, and after all the bad comments here about buying via TCB.
This turned out to be a stonking deal, thanks op.
Pspvita
9 Jul 14#2636
Why expired phone still avaliable?
the porter
9 Jul 14#2637
Lol £147 as well now payable for me so that's £267 paid from tcb contracts paid of same day £240 each
the porter
9 Jul 14#2638
Claims now put in as wrong amounts but I can wait
Matt-C
9 Jul 14#2639
TCB just became payable for me too £165.37 :smiley:
johnieutah
9 Jul 14#2640
So it now looks like TCB is paying out and Quidco is not... great!
ah_heng
9 Jul 14#2641
Dam.. My quidco estimated payout date has shifted to November!??!!!
the porter
9 Jul 14#2642
Still sept 19th for my quidco
sc03tye
9 Jul 14#2643
Un-friken-believable! the day I decide to move to O2 to endure a few months to ensure I get the cashback... topcashback becomes payable! hahaha - decisions!
thedon
9 Jul 14#2644
My Quidco jumped from June to July, stayed at 3rd July until 3rd July, then jumped to late September.
Its slowly edging forwards, now at 19 Sept, but I don't trust O2 or Quidco to honour the deal. Very disappointed with both companies.
robot1000
9 Jul 14#2645
Cheers O2.
Paid £240 for mobile phone and cancelled contract within 7 days so I didn't pay for any airtime. Cashback got paid today for £165.37, which means I got the phone for £74.63! :smile:
thedon
10 Jul 14#2646
I don't want to speak too soon, but it looks like my Quidco was just paid! (purchase date - 12th May to save anyone asking!)
Woohoo - thank you OP / o2 / Quidco
dman_15
10 Jul 14#2647
Same!
bought on the 12th May too, now all i need is my bloody grip!
the porter
10 Jul 14#2648
did your cashback date go out to sept or was it always marked for payment today
thedon
11 Jul 141#2649
No, it jumped about from June to July then to September, crept forwards from around 24/9 to 19/9. Suddenly got paid (status "completed") yesterday, but I didn't notice the estimated date change from 19/9.
Hope yours pays out soon too.
Chriseybaby
11 Jul 14#2650
Mines followed the exact same path as yours but is still stitting at 19th September. Did you cancel the contract?
I just paid off two of the contracts on this after Quidco finally confirmed cashback.
Overall cost with O2 was £594 and after selling the handsets and getting Quidco, i've made a profit of £166! Happy days :smile:
misterleoni
11 Jul 14#2654
I wouldn't count on receiving it. The message Quidco sent me was clearly cut-and-pasted so they must be investigating claims and their validity. Quite funny that people were slating TCB and saying they'll never use them again, yet they're the ones who seem to be paying out all of a sudden :smiley: not too bothered as if I'd had to wait till September with the contract running I'd have ended up paying out £140 to O2 anyway.
bigpappa
11 Jul 14#2655
Moral of story is o2 will not be doing these type of refresh cashback deals again and if they do it will be with 6 months validation.
bigpappa
11 Jul 14#2656
I have £40 credit - but what can I spend it on? I don't use my Xbox so getting Live sub would be pointless. Any ideas?
the porter
11 Jul 142#2657
Maybe give it to tcb for defamation of character :wink:
AbandonedTrolley
14 Jul 14#2658
Cashback paid today £140 but not going to argue over the £10 difference.
So paid out two months rental £240 + £56 in total =£296 sold phone for £310, camera grip for £32 and now got this cashback, so total of £186 profit on it and now an owner of the new Oneplus One android phone.
the porter
16 Jul 14#2659
Spoke to quidco who have now agreed to pay my £140 and chase it up of 02 happy days
Chriseybaby
16 Jul 14#2660
How did you manage that, the person I spoke to said they couldn't prepay.
the porter
16 Jul 141#2661
They told me the same last week but this week different story so keep trying I got £145 and it's now payable
Chriseybaby
17 Jul 141#2662
They told me they still couldn't prepay it but could see that I took mine out before the problems began (apparently).
I'll try again next week.
SamSungTab
17 Jul 14#2663
Got any invites for OPO? :0)
wenttoabetterplace
17 Jul 141#2664
Please wait for a site operator to respond.
Hi there, you are now chatting with Natalie.
Natalie: Hi Laurence
Natalie: I'll just take a look into this for you.
Laurence: Hi Natalie. Yes, I spoke with one of your operators just over a month ago as I was disappointed with the payment speed of one of my O2 contracts. The estimated payment date for that cashback claim has now shifted from the 7th July to the 19th September!!
Laurence: This despite a previous contract paying out (as expected) within one month (17th April - 17th May).
Natalie: I'm just checking this for you nowe
Laurence: What is most galling is that I had the choice to go with either TCB or Quidco. Topcashback have paid out on my mum's contract (more than 3 weeks ago!). Yet sticking with Quidco - whom I thought were better - has just resulted in constantly shifting goal posts!
Natalie: In this case, although we haven't yet received payment from the retailer I can arrange for this payment to be made to you from Quidco, so you don't have to wait any longer.
Natalie: This will show as 'confirmed' in your account within the next hour or so.
Natalie: Is there anything else I can help you with today?
Laurence: Oh right. That was unexpectedly helpful of you :smiley:. I guess my Quidco issues have been resolved in one swoop!
Laurence: Thank you Natalie. That's all I needed help with
Natalie: You're welcome, I hope you have a nice day
Chriseybaby
17 Jul 14#2665
I love you!
Cashback has no been confirmed!
the porter
17 Jul 14#2666
Happy days for everybody then
All my 3 now paid out
£140
£120
£147
wenttoabetterplace
17 Jul 142#2667
Love you too
For those still unsure about the 1020's photographic prowess, here's some photos I took whilst cycle touring in Scotland last week. I love this phone :smiley:
xboxsteve
17 Jul 14#2668
You lucky so and so, when did you cancel the contract.... I got mine around the same time as you and cancelled within 7 days.
xboxsteve
17 Jul 14#2669
My hobby is photography and this phone (which I got for the partner) is very very good. If course I am not talking professionally, just personally
the porter
17 Jul 141#2670
I cancelled as soon as I received them always do and will do the same with the 930 deal and just hope they pay out
wenttoabetterplace
17 Jul 14#2671
With a good tripod, this phone quite ably competed with my old Sony NEX 5N in a huge range of situations. RAW image capture has also been really helpful in getting more dynamic range from the sensor (and thus improving photos that are taken in challenging light situations).
It of course has its short falls....shot to shot speed being the most notable one (but also lens flare and a lack of UV coating on the lens meaning some shots can become hazy). However, I think it says a lot that I am comfortable using this as my only photographic device. It is that good :smiley:
Cheers again to the OP for helping to get such devices into our hands for next to nothing!
2x cashbacks paid, 2x friend referrals paid, 4x camera grips received. 2x family members happy, 1 other sold for profit - and one for me :smiley:
Matt-C
17 Jul 14#2672
Good tip, I used the same tactic successfully a couple of months ago
AbandonedTrolley
17 Jul 14#2673
Sadly not all three are spoken for, with two going to people on the forums and one to a family member. Certainly a great phone, although I do miss the 1020s camera :disappointed:
wenttoabetterplace
17 Jul 14#2674
That's why I'll always go with Nokia -- I have memories from the last decade or so that simply would not have been captured in anywhere near the same clarity using a different device. A xenon flash also makes all the difference - and AFAIK, Nokia are the only company to sell smartphones with xenon flashes built in.
The OPO does look good aside from the camera.
Firstly rest assured the regression went fine, and was relatively quick. Secondly I'm not convinced you'll need to do it - Microsoft are apparently working on a fix, and the underlying problem only affected corporate Lumia's running bitlocker. Nonetheless they seem to have halted the rollout to Dev preview devices altogether whilst they investigate.
1. the whole process took around 3.5 hrs (inc checking the phone, downloading the Nokia tool, and downloading the 1020 image - this was the slowest part as I only have a 2mb broadband, so this took an hour and a half on it's own)
2. the sms / settings / photo and video backup built into the phone doesn't work as you'd expect. Back up your documents / music / photos and video's somewhere you can find them manually - ideally a PC rather than onedrive for speed reasons. I made sure my phone system backups were upto date as well as making local copies. Then found that the backup doesn't restore to a rebuilt phone (or if you were to upgrade / replace your Windows phone with another Windows phone) it seems only to restore to the same phone with the same software build. This said my old SMS messages reappeared a day later, but not the photos, videos or music.
3. don't be too precious about remembering how you had your home screen - until 8.1 rolls out to consumers (that should be very soon) you can't hope to put it back as it was because Win 8.0 only allows two large tiles or 4 smaller ones in a row.
4. Reinstalling apps after your phone has been restored to 8.0 is tedious! Navigating direct to the App Store looked as if all my purchase history had been wiped out - apps I knew I'd paid for under the same Microsoft account were showing with a purchase price. However going to the app store via a desktop browser, showed my full purchase history, and allowed me to select all the apps I wanted to reinstall and "push" them down to the phone.
Equally re-entering your credentials for each and every app is painful.
5. Map downloads for the Here apps need to be downloaded again - as they're around 450MB each you might want to make sure you're on WiFi and have a well charged battery.
6. It probably seems obvious to everyone else, but as well as re-entering all your WiFi networks, you also have to reset your Bluetooth connections, I only realised this as I got in the car to go to work and tried to answer a call through the hands free thing.
I really liked 8.1, going back to 8.0 is a royal pain in the @rse :-(
iainmann
18 Jul 14#2676
I understood there's no need to do the roll-back unless you're on corporate bitlocker.
wenttoabetterplace
18 Jul 14#2677
There was no need for you to roll back! The bitlocker issue will be resolved by Microsoft...
Sounds like a really tedious process too.
Chriseybaby
21 Jul 14#2678
Will 8.1 officially be released for the 1020?
wenttoabetterplace
21 Jul 14#2679
Yes. It will officially roll out to all Windows Phone 8 devices. O2 have already given the green light for the O2 925 variant (which now has Cyan+8.1 officially released to all UK 02 Lumia 925's).
There is absolutely no reason to wait though. Just sign up for free for the Developer Preview. I have been using it for months. My 1020 is rock solid, reliable....and also gets lots of incremental updates which keep improving it further. Cyan will just complete the package --- but if I never received Cyan, I would still be extremely happy with the way 8.1 performs on my 1020.
Just sign up for a free App Studio developer account, then download the 'Preview for Developers' app. Sign in to the app, tick to confirm you accept the terms....then head to phone update. You will have 8.1 downloaded and installed within an hour! It is exactly the same OS version as you would have received if you waited for the Cyan+8.1 update....
the porter
24 Jul 14#2680
This deal gets better and better after everything else I hAve just had 2 emails from o2 with either £40 Amazon or m&s for refer a friend I didn't think I would get that as well
ArthurDent1
24 Jul 14#2681
Successfully installed 8.1 and all seems well. Has anybody successfully debranded the phone; if so how did you do it and have you had any problems since?
wenttoabetterplace
24 Jul 141#2682
Not worth it...
I debranded my mum's 1020 - it began restarting randomly and the Wi-Fi module would become unavailable. Subsequent MS updates have improved things....but my stock 1020 with O2 branding works better.
nige182
24 Jul 141#2683
Funny, both my debranded 1020s have had zero issues. No restarts and no issues with Wi-Fi. From what I have seen of the current rollout of updates, debranding doesn't seem to mean faster updates though, so only worth it if you really want to get rid of the o2 logo.
the porter
24 Jul 14#2684
Lol and. My other referral has come in to so another £80
thedon
24 Jul 14#2685
I think you're right to say Microsoft will resolve the problem (rolling out consumer 8.1 upgrade to folks running the dev preview) but at&t customers with dev preview aren't getting the proper 8.1 release at the moment unless they restore back to 8.0
Update - whilst it was easy to downgrade to 8.0 with the Nokia recovery tool, reinstalling and re-entering all my account credentials / preferences / rss feeds / podcast links etc in the different apps was really tedious - so I don't recommend doing it. I'd just wait to see if Microsoft can fix the update from Dev Preview before o2 start rolling out the normal 8.1 update.
Going back to 8.0 has been a bit of a shock - in reality I only really miss the swipe keyboard and having more tiles on the homescreen. But the big win seems to be battery life - I've always had decent battery life with my 1020, but now with 8.0 I can get to 8pm at night with normal daily usage (taken off charge at 7.30am) and still have 70-80% battery left. Either the battery tool under 8.0 isn't properly calibrated or something in the Dev Preview was using a lot more battery than I was aware of?
metoyou123
26 Jul 14#2686
so u get referral and quidco?
and also how 80 quid, i thought it was 40 quid for refferring
the porter
26 Jul 14#2687
I reffered myself I got 4 emails all for £40 each ;)and 1 quidco payment £140 and 2 tcb. £147 and £120 and 2 camera grips
wenttoabetterplace
26 Jul 14#2688
How many phones did you buy?
I bought 4x 1020's. I got the following;
1 x £147 TCB payment
1 x £140 Quidco payment
4 x £40 referral vouchers for 2x self-referrals*
One random £40 Quidco payment for a 1020 that I ordered and cancelled before I even received the phone :smiley:
4 x camera grips
4 x £20 store vouchers (of which I only managed to spend about £25 because there was nothing i wanted to buy/rent :smiley:!!)
All in all, a stonking deal!
*I still have NO idea why people didn't self-refer. I got shot down for it earlier by some guy whose cage was rattled because he was losing his referral fees. He seemed to think that he was doing people a favour - when in fact, he was just nicking £40!!
the porter
26 Jul 14#2689
I bought 2 but got paid out for three lol
dman_15
27 Jul 14#2690
anyone else still waiting for a grip?
I got confirmation email 7 weeks ago
xboxsteve
27 Jul 14#2691
I'm still waiting dman
Chriseybaby
28 Jul 14#2692
Im still waiting too
bengutt
28 Jul 14#2693
Still waiting here too, I got my confirmation on the 10th June.
I've chased them up a couple of times and "They are looking into it"....
alxdenisov
30 Jul 14#2694
I see that referral has to be a clickthru of a link sent to your email... how did you get quidco clickthru then please?
ArthurDent1
31 Jul 14#2695
Can somebody remind me what the expiry date for the Microsoft credit is - I have about £10 left and don't wanna lose it.
Nayana
31 Jul 14#2696
Anyone willing to sell their Nokia Grip ?
thanks.
play21er
31 Jul 14#2697
I still have mine. how much? sold the phone to cex a while ago..
Pspvita
1 Aug 14#2698
Yes I have a sealed one
yc001
1 Aug 14#2699
How did you do this, when I went on the TCB website and clicked the link to o2, I get a message to say that the Nokia Lumia 1020 is not eligible.
Did you get this?
Nayana
1 Aug 14#2700
PM'd you both, thanks.
yc001
1 Aug 14#2701
So idiot in the room,
Could some one explain what I would click on when in the o2 store. Do i go for the most expensive contract (£38 a month)
That would qualify for TCB £105
where are people getting £140 from?
thedon
2 Aug 141#2702
Update posted yesterday from o2 about the 8.1 rollout (short version, best case scenario: it may start rolling late next week):
1st August Update
------------------------
Unfortunately many of the 8.1 updates had been slightly delayed in being pushed out to customers - this impacts all networks across all countries. It's important to understand that O2 have already approved all of the 8.1 updates which are sitting with Nokia - at this stage, there's little we can do to speed up the process as the last part of the equation is for the update to be released to customers.
On the other hand, it's also important to realise that Nokia have several hundred updates, all of which will differ from release to release. This spans across all network, all countries & all continents that Nokia operate in - it's a very important update for Nokia and their users so they want to get this right and ensure all updates go out as planned without any issues.
We have however met with Nokia and discussed this and we hope to have our updates streamlined and prioritised as much as possible. We currently hope to see updates begin rolling out again late next week but please bear the above in mind - unfortunately delays can happen, especially when the update is as big and widespread as 8.1.
VVM on 8.1 Devices (930, 630, 635)
We will shortly be approving a maintenance release for these devices which will be sent to Nokia to join our current queue of 8.1 updates awaiting being pushed out to customers. This update is only for enabling VVM - it won't include any other changes
How long does it take for the actual amazon referral codes to come through I picked mine on the 24th july
cron7
3 Aug 14#2704
I know I'm a bit late to the party but is this deal still on?
The price seems to be the same online at £10 a month for the device. Cashback also doesn't mention anywhere that it is not valid for Lumia and surely the referrals will work anyway.
The camera looks quality so tempted by this if still on. Any ideas?
bengutt
3 Aug 141#2705
Mine took a little under a month and a half. After selecting the vouchers, I chose Amazon, You then have to wait a further 10 days.
I'm now at 14 days, but as I'm STILL waiting for my grip, I'm not too worried yet. Everything I've had with this deal has been late.....
the porter
3 Aug 14#2706
Oh cheers fella
dman_15
5 Aug 14#2707
Got this from the grip people 5 days ago, I finally got my imei added 4 weeks after I bought the phone and now nearly 12 weeks later I still dont have a grip.
Dear Sir/Madam
Thank you for your email.
Apologies for the problems you have experienced, a free grip has been re-sent out for you.
Kind Regards
Tristan
Not going to hold my breath on this....
stuartbaker80
6 Aug 14#2708
Cashback payable today - £57 profit and a free phone, after O2's mistake. Best deal ever!
Now if only the camera grip would appear - that's been lost in the post according to Nokia!
thedon
8 Aug 14#2709
Win 8.1 official update arrived on my 1020 around 7pm last night (with an o2 SIM card in) - ah the joy of all my tiles visible on the screen without scrolling, and swype keyboard again!
NB. I'd tried the Dev preview, then regressed to 8.0 stock image around a week ago - don't know if the Dev preview update is available yet.
wenttoabetterplace
8 Aug 14#2710
Dev Preview users are now running 8.1, Update 1....with tile folder support, Cortana and a better IE11 experience. It's a v.nice improvement over standard 8.1...
thedon
8 Aug 14#2711
I realise I could've stayed on the Dev preview, but I had some quirks on the phone - so felt I was better off reverting to the supported stock image. I work in IT, so appreciate the support waiver you enter when installing a beta product.
I've got Cortana again just by changing the region and language (as I did under the Dev preview) - but I'm definitely looking forward to the tile folders and IE11 when update 1 finally rolls out - just a question of whether to re-enroll in the Dev Preview or wait for the update 1 rollout (at which point the 1020 might've bio-degraded!)
wenttoabetterplace
8 Aug 141#2712
I have been using my 1020 for about 7 months now. I've never done a hard reset - and only had some slight issues when updating to 8.1 (which have now been resolved).
As for the warranty issue...I really don't think Nokia/Microsoft would lose a customer simply because they signed up for the Dev Preview programme. As an example, my friend dropped my old 620 down the toilet. Nokia Care Northampton replaced it FOC as a gesture of goodwill!!
Microsoft are desperate to gain market share (and starring to succeed) - so for me, the Dev Preview is a no brainer :smiley:
thedon
9 Aug 14#2713
Sorry, I wasn't trying to get into a debate as to whether people should or shouldn't use the dev preview. I just wanted to offer information to let anyone who isn't using Dev Preview know that the normal rollout had started on o2.
I don't think there's much risk of Dev Preview causing harm, just the small chance that an update might affect your OS or apps to the extent that you might have to re install an app, or worst case just use the recovery tool to recover the base OS.
niceness
9 Aug 14#2714
Thanks for letting us know about the update. I have just done it.
Does anybody have a cover they want to recommend? Also, do we need to install an antivirus on the phone? Any recommendations?
jakus911
10 Aug 141#2715
cancelled the contract and o2 charged me the first month which i never got refunded.... and today quidco has been paid at £140!
xboxsteve
10 Aug 14#2716
Ordered 15th May on the highest contract. Quidco originally started at 150 but got reduced to 140, the date kept changing but was confirmed on the 5th August, just in the process of being transferred to my bank account. Didn't expect it especially as I cancelled the contract within the week so didn't pay a penny (only the phone cost) so an excellent result.
Thanks again OP.
johnieutah
10 Aug 14#2717
Interesting. So looks like Quidco are starting to pay out. Did you have to hassle them for this? Are you a "premium" Quidco member?
xboxsteve
10 Aug 14#2718
Complained about not being paid and how long it was taking around a month ago but was told I will just have to wait. I don't think I am a premium member, just pay the annual £5 a year Or whatever it is they deduct.
Just checked and the date I bought it on was on the 13th
Purchase Retailer Amount (GBP) Earnings (GBP) Status Updated
13 May 2014 O2 Mobiles 0.00 140.00 Confirmed 05 Aug 2014
wyabcp
10 Aug 141#2719
got my quidco payout for £140 :smiley: and I even cancelled the first week when I got this phone, sold it on ebay along with the camera grip...
awesome :smile: thanks to the OP
robxenotech
10 Aug 141#2720
Would like to announce that after 13 weeks of waiting my 141 quid of cashback was approved even though i cancelled the plan right away. Plus to top it off my free camera grip is arriving soon. Woohoo!
praevalens
11 Aug 14#2721
Am i the only one with October?
04 Jun 14
O2 Mobiles
—
120.00
Tracked
04 Jun 14
Estimated payment
12 Oct 14
ArthurDent1
11 Aug 14#2722
If you pay £5 a year you're a premium member, basic membership is free.
johnieutah
11 Aug 14#2723
Nah mine is still stating Oct 12th. I bought mine on 5th May as well! Although I am not a premium Quidco member, maybe that is why?
Still expecting nothing here so anything is a bonus.
xboxsteve
11 Aug 14#2724
Cheers inicholson, I didn't know I had an option, only a fiver and I have had some good deals so I may as we'll stay premium.
wyabcp
11 Aug 14#2725
mine was at October too... but they paid out in August
johnieutah
11 Aug 14#2726
Well well, a nice surprise. Just found £140 confirmed and available for payout. Wow, never thought that would happen.
My thanks to the OP and all for a great deal on a superb phone.
Looking forward to the next deal on the Lumia 1030 :smirk:
flam
12 Aug 14#2727
Finally my cashback has been confirmed!
Windows 8.1 is also availabe .... updating now, been going for some time now and still have not finished.
johnieutah
13 Aug 14#2728
8.1 app suggestions chaps? Here's some of mine
Poki - great Pocket client (Poki 2 will be a universal app apparently)
Pako - nice little isometric "how long can you escape the cops" game
Fotmob - football scores
Sofascore - general sports scores
Soundicity - squeezebox remote
Joyjoy - really nice shoot em up
Plex - dlna client
MyTube- youtube client (universal app)
Nextgen Reader - Feedly client (universal app)
aaad1
15 Aug 14#2729
Guys, you know the 20 pounds free credit to be used in the windows phone store? Where can I check to see when it will expire. I read somewhere that it is only valid for 3 months once entered in. I can't remember when I entered it so can't work out when it will expire. I still haven't used it yet, most apps I use are free anyway.
nige182
15 Aug 14#2730
I got an email at the start of the month to say the balance remaining expires on 1st September. You should get an email a month before expiry to remind you.
aaad1
15 Aug 14#2731
never mind, I've found out when I added the code. Just to confirm, the code will expire after 3 months? so I added on 19/06/14 so that means it will expire on 19/09/14?
titchyyyyy
15 Aug 14#2732
Just realised I'd been paid £280 from QuidCo for both my contracts, even though I declined both deliveries and paid nothing on the contract at all. Thanks o2!
titchyyyyy
15 Aug 14#2733
Just to think if you were a premium QuidCo member, you'd be £135~ richer today.
and select payment options then click on microsoft account
niceness
17 Aug 14#2735
Any recommendations on covers? What anti-virus are people using?
aaad1
22 Aug 14#2736
guys, I still haven't received my Nokia 1020 grip yet, I totally forgot about it. I tried contacting the Nokia grip, the email but no one responds. Who do I contact directly? What's the name of the company that supported this offer? I would like to contact them directly
preecey
22 Aug 14#2737
Hi,
The company responsible for sending out the grips is Anovo. If I'm honest, I'm not sure if a phone call to them would help, I think they'll just fob you off insisting that you speak to Nokia first.
You could try calling Nokia? Their phone number isn't instantly visible on this page: http://www.nokia.com/gb-en/support/contact/
But if you scroll down and enter your IMEI number it should give you a number to ring.
If you don't know how to find your IMEI number, it will be on the box and also will be shown if you enter *#06# into the phone's dialler.
Pf4eva
23 Aug 14#2738
Cancelled contract in July and now receiving termination fee reminder... nice...
Contacted O2 few times with no luck...
ArthurDent1
23 Aug 14#2739
I went through this with them. Spent 45 minutes on the phone in which they acknowledged that I didn't owe them 2 years rental but reckoned I did owe them £25 (I reckon they owed me about £20). An angry email got them to acknowledge that I was right plus an extra £20 refunded as compensation.
Refresh contracts seem to be a disaster - nobody at O2 really knows how they work or what to do when a customer cancels.
Neostar
23 Aug 14#2740
I think when a customer cancels they need to do an upgrade to O2 simplicity plan
wenttoabetterplace
24 Aug 141#2741
I am finally reverting my mum's unbranded Lumia 1020 back to the O2 firmware....(wifi has been a problem right from the start - but has become unworkable with the latest Dev Preview update)
HOWEVER, I cannot for the life of me find out the O2 64GB firmware code. I am currently running the following;
3051.50009.1424.0004
Can anyone help me out with the firmware code for the yellow version of the 64GB 1020?
Many thanks :smiley:
*Edit - found it!
059T8G0 RM-875 VAR EURO GB O2 SL 64GB YELLOW
aaad1
26 Aug 14#2742
I've still got 20GBP on my Microsoft account, please can someone confirm that it will expire after three months from when the code was first entered?
I read in a few places stating that it would expire after 3 months but it doesn't say it on the Microsoft account, I've looked everywhere and it doesn't say any expiry date.
nige182
26 Aug 14#2743
If you have that credit from this phone deal then it does expire, I got an email a month before expiry. However if you go to https://commerce.microsoft.com/PaymentHub there will be a message at the top under 'Billing Overview' which reads something like:
£12.51 GBP of your account balance is set to expire on 01/09/2014
Learn more
It might not display if the credit doesn't expire in the next 30 days, in which case, on the left under 'Billing', click on 'Payment options' then 'Microsoft account', there will then be a breakdown of your current credit. The amount under 'Account balance' should have an expiration of 'none', however if you have a balance that will at some point expire, then there is an additional figure under 'Promotional Balance' along with the expiration date.
The credit expires 120 days from the day you entered it by the way.
aaad1
26 Aug 14#2745
I just checked, it doesn't say when it will expire, it just says:
'You have £20.00 GBP GB - Personal Account' at the top
I entered the code on: 19/06/2014
also, never received an email about it will expire.
Please go on here to see a print screen on it. http://www.tiikoni.com/tis/view/?id=d642c43
But then they have also just released a load of Lumia 820 updates, which are still barred from Developer Preview users....
Microsoft are making a real dogs dinner of this 8.1 update!!
umar
27 Aug 14#2748
Since the update videos don't play error code 80040154 any ideas please
jonspurs
28 Aug 14#2749
Turn it off and on again?
npinn001
3 Sep 14#2750
Anyone else waiting for their grip still. I have chased and keep getting told they are the way, but for the last few weeks I've had silence from them?
szafeiriadis
3 Sep 14#2751
I'm waiting for the grip too..I sent them an email about three weeks ago but still haven't heard from them.
xboxsteve
4 Sep 14#2752
Still waiting....
sbellseb
4 Sep 14#2753
And the referals from O2 aren't very promptly paid either.
ferdy147
8 Sep 14#2754
I have 135 ready to be paid in quidco.
Is that the £140 minus £5 quidco fee??? I sent the phone back within 7 days!
ferdy147
8 Sep 14#2755
The cashback for this phone is showing as £120 confirmed, estimated to be paid on 19th September.
No idea what that £135 is but i've withdrawn it anyway!
wenttoabetterplace
8 Sep 14#2756
They did the same for me...paid out via Quidco for a contract I cancelled!!
I'm quite tempted just to do the same every month. Buy a phone, then cancel it within 7 days. Then see if O2 mess up again on cash back :smiley:
the porter
9 Sep 14#2757
Finally £160 worth of Amazon codes the last piece of the jigsaw man I wish I could go back in time and order a **** lol
bengutt
9 Sep 141#2758
I got my amazon vouchers today too!
I contacted Nokia support about the missing grip who said I should call the number on the grip order page. I didn't have time to make the call but the next day the grip arrived. Still waiting on one of them but I think I'll give up on it, too much hassle.....
ArthurDent1
11 Sep 141#2759
My Quidco tracked in 2 instalments which added up to the £150 I was expecting.
Then another £150 appeared out of nowhere and paid out a couple of weeks ago.
£300 Quidco more than covers the cost of the phone and the month's line rental I paid before cancelling.
slodge
18 Sep 141#2760
Late to post here...
But I got the phone a few months back.
- Used the contract for a few months - I cancelled my giffgaff goody bag and moved my number across - never got anywhere near 8GB per month data!
- Got 140 back from TCB
- Got 80 back in Refer-a-Friend amazon vouchers
- Got the 20 to spend in the store... forgot to use it (oops)
- Got the grip - like it lots
- Like having O2 proirity - free Nero's coffee every Tuesday!
- Have been using 8.1 including Cortana - neat - I say "Goodnight" she says "Sweet dreams" :smiley:
- switched to PAYG a couple of months ago - pretty expensive... will switch to someone other than O2 "soon"
Overall... a lovely phone - thanks op for the great deal!
szafeiriadis
20 Sep 14#2761
Anyone still waiting for the grip? Do you think I will have any luck if I call them?
imhappy
20 Sep 14#2762
I reckon I missed the delivery of my grip in July and it went back. Mailed the help ID a few days back and my grip arrived in a week's time. Really pleased :smiley:
xboxsteve
20 Sep 14#2763
Hi, who did you contact to get the grip... I have done it once but lost all the details...
imhappy
20 Sep 14#2764
I mailed them at help @ nokia1020grip.com
Try that. I didn't get a response straight away but in about 4-5 days that my mail was forwarded to the claims department. The grip arrived 2 days after I received that email.
alxdenisov
24 Sep 14#2765
They charged me £29 for the first month, but since I cancelled in week I called and they issued refund. But the refund I got is £23. So they did charge me for a week though I didn't use the sim (text/call/data). Is this normal? happened with everyone?
nige182
24 Sep 14#2766
They normally charge from the point of order to the point of cancellation. I don't think they are supposed to be able to charge if you do not activate the sim, but as I stuck the sim in to make sure they had no reason not to issue the unlock code I didn't argue myself. Weirdly the first Refresh deal I got I had a full refund (eventually) but the most recent one I got charged about £5-6 for the time from order to cancellation.
alxdenisov
25 Sep 14#2767
Thanks for your response. Having been with them for couple of years before, they have the most inconsistent customer service. So, won't be surprised if some people are still getting the full refund like you did earlier.
damadgeruk
24 Nov 14#2768
I forgot to check for my refund and just discovered they helped themselves to over £530 on one of my two phones, I'm due a refund of £19.80 on the other. :wink:
Glad I checked, I'll be somewhat better off shortly. Yes I'm aware I've just doomed that happening without a fight.
gbproud
24 Nov 14#2769
I'm now selling mine as I'm fed up with it crashing almost daily. Done plenty of factory resets but just can't get it stable. Shame as otherwise its a brilliant phone.
(Strangely enough, my mum's 1020 started having similar problems - but neither of my 1020's have ever had the same problem. So it's not a widespread issue....but at least it is one that Microsoft is fixing)
gbproud
24 Nov 14#2771
That would be superb, thanks for replying. I'll hold off for a bit. I'd really miss the hardware form factor, camera and OS combo.
preecey
24 Nov 14#2772
I've had no problems at all with my 1020. I haven't unbranded it (still displays the O2 startup screen despite me not being with them) and have been signed up to the Dev Previews since day one.
However, I haven't been completely satisfied with the battery life, but the occasional update from MS has improved this a little.
Lovely phone and great build quality. I shall be keeping it for the foreseeable future.
Pspvita
25 Nov 14#2773
Glad to see my thread still alive lol.
nige182
25 Nov 14#2774
Yep, mine has not had any issues, the battery life has been ok, could be better but that is probably Facebook and Whatsapp running in the background anyway, with background apps off I can get nearly 5 days, but with them on about 2.
Spinal333
25 Nov 14#2775
I love my lumia 1020... it's replaced and displaced a 5s, and I don't look back. The pictures are just amazing, and with the camera grip, battery life is pretty good...
wenttoabetterplace
25 Nov 14#2776
The latest version of Dev Preview allows you to stick the 'battery saver' option in the 4 quick links at the top of the notification window. Gives you a very easy way to stay on top of your battery management.
Then again, 2 days of use is excellent given that iPhone's tend to only make it through 1.
I bought one of these for my mum as well. Her 1020 has displaced her Canon Ixus camera, her camcorder & it is also (I have noticed) the go-to camera when my mum is out in London with my bro/sis. They both have iPhone 5S's...
I have no intention of upgrading my 1020 - not until a 1030 is released anyway. Once you go 41MP Pureview, everything else just seems average :smiley:
gbproud
25 Nov 14#2777
I have a large case of stable phone jealously at the moment.
preecey
25 Nov 14#2778
I still haven't got a case for mine, but am looking to buy one soon. I wanted the wireless charging case but it's so expensive now that it's discontinued. Already have the camera grip but it's not ideal for everyday use due to its size. Any suggestions?
wenttoabetterplace
25 Nov 14#2779
I assume you are running Dev Preview? If so, you will get the fix automatically...
If you are yet to join the Dev Preview, do it. It may well fix whatever problems you have currently.
wenttoabetterplace
25 Nov 14#2780
I don't use a case with my 1020 - however, I got THIS case for my mum's 1020. It is a really nice bit of kit. The plastic inner has a quality matte finish, unlike the cheap brittle plastic that is usually used in these flip cases. & the outer case is really nice quality too - with a magnetised clasp. It is also the cheapest it has been right now
In fact, at that price, I may just buy it for my own 1020. I just wish they did the same case in black!
ArthurDent1
28 Nov 14#2781
I woke up this morning and my Lumia was dead!
A warning - make sure you do NOT lose the IMEI number (it's on the packaging and your O2 receipt). Without this, it's impossible to contact Nokia Care/Microsoft.
You can't book a repair online, you have to type the IMEI in before anyone will answer the phone to you and if you contact Microsoft online help they'll tell you to contact the manufacturer (that confused me - I thought MS are the manufacturer now?) or use the online booking system.
The online booking system does give 3 helpful methods for finding your IMEI so you can book a repair:
- 1 press some keys. Not helpful if it won't switch on, like mine.
- 2 look under the battery. If I could get the battery out it would be very broken!
- 3 remove the SIM card holder... and discover the 1020 doesn't have the IMEI under he SIM card holder (my old 800 did).
wenttoabetterplace
28 Nov 14#2782
I'm pretty sure O2 register the IMEI numbers on your O2 account. I noticed it today when upgrading my dad's old Galaxy. The phone company will certainly have a record of it.
Also, when you remove the sim tray, there is writing around the outside of the sim hole. Part of the writing says the model number....hiwever, without a magnifying glass, I couldn't work out what the other numbers said. I dare say they may well be the IMEI number.
Also, why not just walk it to your local Nokia Care shop?! They'll have the expertise to find out the IMEI number.
By the way, my mums 1020 froze the other day - I plugged in a different charger and kept unplugging/replugging - trying to pump in some power before the charger auto cut off. It worked....the battery just seemed to have overdrained itself.
Your Lumia probably isn't broken - it just needs some power cycles along with some soft resets.
By the way, why did you chuck away the packaging? Things aew always more valuable when you resell them in the original box.
ArthurDent1
29 Nov 14#2783
After 1 hour and 10 minutes I finally got to speak to someone (I found the IMEI number on my original receipt, emailed to me by O2) who gave me the address of the Nokia Care centre in Glasgow. Took the phone in yesterday evening (they didn't need any paperwork to prove it was stll under warranty) and got it back this afternoon. It was a faulty charging socket.
I haven't chucked away the packaging - it just wasn't handy when I wanted to contact them at work (I would've had to wait until next week).
Now I know there's a Nokia Care centre locally (they were very helpful) I'll just go straight there in future. Luckily for me I live nearby. Unfortunately its existence didn't appear to be advertised on the website (the website that wouldn't help me unless I entered an IMEI number), not were any phone numbers.
When I finally did extract a phone number from Microsoft I couldn't speak to anyone without the IMEI.
I only got that phone number after 2 very long and frustrating online help chats where the CS Agent kept telling me she only dealt with software and I needed to speak to someone in hardware. When i asked if she could connect me to someone in hardware or give me their number told me to contact the manufacturer. When i asked if Microsoft weren't the manufacturer she said "Yes, but I only deal with software. You need someone trained to deal with hardware..."
When I finally got the IMEI I first tried the website, unfortunately every time I got to the last stage of booking a collection the website reported an error. I tried 2 different PCs with 3 different browsers and it failed on all of them.
So I tried the phone again and this time got past the first automated message by entering my IMEI and came across "To continue in English, press 1. para continuar en español , pulse 2." Unfortunately this exchange seemed to be faulty as it didn't recognise me pressing any number and just kept repeating the message before hanging up on me. Again, I tried 2 phones (a landline and a mobile).
The Nokia Care Centre (also a Samsung repair Centre) were great. Microsoft/Nokia online and on the phone were genuinely useless.
After 2 days with a spare budget Android phone I'm delighted to have my Lumia back (reset to factory settings, so it'll take me a while to get it the way I like it) but the whole customer service experience has left a bitter taste.
Rastafari
30 Nov 14#2784
Should of brought an iPhone.
nige182
30 Nov 14#2785
Hahahahaha, very funny joke, you should be a comedian.
wenttoabetterplace
30 Nov 14#2786
With just the solitary year of warranty? Good one!
Nokia Care are superb by the way.
umar
7 Dec 14#2787
Qwerta369 (bring bought brought )or whatever nothing to do with buying having said that iphone is simple to use for simples
ArthurDent1
7 Dec 141#2788
My daughter has an iphone (she brought it with her today, but she bought it ages ago); it's very nice but it cost more than twice as much as my Lumia (actually it cost massively more because Quidco accidentally paid me twice which made the phone cost less than £0) and whenever we're out she borrows the Lumia to take pictures.
EddieLomax
2 Feb 15#2789
One question, did you do a hard reset on it? There is a known bug with the 1020 where it locks up after going into a power saving state on one of its chips. The bug has a fix, but that fix has not been released in Europe, I'm not sure how they do it, but the simple task of fixing a bug and releasing the fix universally seems to be beyond our modern tech giants today :P
Also that above bug would drain the battery flat, so plugging it in for an extended time (an hour or so) would be needed to get it to fire back up.
But just a comment here, has anyone still got an outstanding claim on cashback with O2? Despite promising to O2 have finally, after 8 months, just turned it down. Funnily enough they also have rejected both of my last two reviews I submitted, not because of profanity (I was sorely tempted), but "because they want to speak to me first".
Slimey gits the lot of them, while they protest about people abusing their offers in ways they did not intend, they are happy to abuse their geniune customers in exactly the same way if it benefits them.
wenttoabetterplace
2 Feb 15#2790
Did you keep the contract running with O2? I can't see why they could refuse the cashback. I would speak to Quidco customer service - they have been very helpful with me in the past.
I really hope they release that power bug fix soon. My mum's 1020 suffers from it every time it switches to an African phone network (she has a charity out in W.Africa). Literally as soon as she gets off her flight, the phone freezes and she has to keep doing the power button and volume down thing!
The sad thing is, the actual photos the phone takes are superior to either her point and shoot Canon Ixus, or (amazingly) the fancy DSLR that a couple of her colleagues were using. Whereas their photos were washed out or just not very nice, my mum's 1020 photos came out vibrant and pin sharp. The bokeh is impressive too...
So yes, I hope Microsoft releases an update soon as the power issue is pointing my mum towards an iPhone (eurrgh!)
ArthurDent1
2 Feb 15#2791
I tried hard reset and leaving it charging overnight. It turned out to be a faulty micro-USB socket which the Nokia/Samsung repair centre in Glasgow fixed overnight. They warned me before handing the phone in that it'd be reset and I'd have to start afresh. I've had to reset the phone to factory settings since (the wifi sharing feature stopped working and I was advised to reset the phone. This time I was advised to backup the phone before starting which enabled me to reinstall all my apps and email accounts automatically - a huge improvement.
EddieLomax
3 Feb 15#2792
Yep, the contract is still running with O2, although while I did not intend to ever cancel it before the 2 years I am sorely tempted now, Quidco have been awful to deal with. They reply most of the time with standard auto replies, they even tried to claim that their webpage which stated "100% of cashback claims paid within 180 days" actually only referred to manual claims :P
So lying scumbags is an appropiate term for them, still after this I guess I'll keep clear of both of them as I expect nothing to be done, they (Quidco) just keep digging the hole deeper every time I talk to them.
As for the bug, it is very annoying. My phone has it whenever I wirelessly charge, very often it locks up :P I might out of spite start bouncing phones back to O2, at least it will keep me amused.
wenttoabetterplace
25 Sep 15#2793
If anyone is still reading this thread; my camera grip has gone faulty (the micro USB port no longer works). According to Live Chat, I really need the letter that came with the grip in order to get it exchanged.
If memory serves, that letter was just a generic one - with no reference numbers/identifiable info. SO, if any of you have it to hand - could you please scan it and then stick it on Dropbox or wherever else. It'd be a great help to me.
Many thanks
preecey
25 Sep 15#2794
I've recently got rid of my 1020 wholly due to financial reasons, and I certainly miss it!
But I still have my camera grip and the box it came in. If I remember correctly I think I still have the letter that came with it. If I do I'll scan it later for you and post the link here.
Matt-C
25 Sep 15#2795
The letter has a Nokia Reference on it, which is probably what they need
emJayO
25 Sep 151#2796
I sold my 1020 - so much regret..
wenttoabetterplace
25 Sep 151#2797
If you could do that, I'd really appreciate it!
I completely understand where you are coming from regarding the 1020 - I got mine originally to go travelling with. I then picked up a Canon EOS M...and figured it'd make more sense to go with a proper camera - so left my 1020 behind.
Well, I missed my 1020 big time! It certainly has its limitations - but the best photos I had previously taken on my 1020 were better than the best ones I took on my EOS M. There's something about that 4.5" screen & the brilliant camera interface....it just makes me want to take photos!
So I'm now selling my EOS M and going back to my 1020. I just need to get my camera grip working again and I'll be all set. So yes, if you could get a copy of that letter, I would greatly appreciate.
Hope your financial situation is a bit better.
wenttoabetterplace
25 Sep 15#2798
Aaah....I thought it was a generic letter! How frustrating.
Even so, if anyone can send me the letter, then I'll just swap out the reference number for my own one.
I can't believe I lost the letter in the first place - v.frustrating!
wenttoabetterplace
25 Sep 15#2799
What did you switch to?
(I have frequently been tempted by other phones - esp' some of those cheap Chinese Android ones. But I just prefer the simplicity of Windows Phone. I have yet to reinstall mine after nearly a year of use...and it is still silky smooth! Pretty impressed with the latest W10M tech preview - a good evolution of 8.1, and a promising next step for the OS)
Matt-C
25 Sep 15#2800
PM'd
nige182
25 Sep 151#2801
Yeah, I still love my 1020. I have bought a Moto G now as a backup handset and thinking of getting an even better Android to be my main phone as then I can hopefully get dual sim as well, but will keep the 1020 as it is so good at what it does. I bought the wireless charger when I first got the phone for £40 off Amazon before they stopped selling it. Decided I didn't need it or the camera grip and sold them both. Also ended up buying two handsets, one refurb and then later a new one, after £100+ cashback on each handset, selling the refurb and accessories I didn't want, I think I ended up being paid to have the 1020 I kept.
ArthurDent1
26 Sep 15#2802
Mine had exactly the same issue. Live chat assured me it was covered under warranty. Local repair centre said I needed the receipt/letter (which I can't find either). Live chat tell me it's immaterial now anyway 'cos it was only a 1 year warranty and it's now expired (it hadn't when it failed). I've given up; it wasn't all that good anyway so I just
bought a powerbar instead.
wenttoabetterplace
26 Sep 15#2803
I actually bought 3 of these 1020's over the course of last year. Fortunately, one of the 1020's I bought in December came with a generic letter covering the accessories that were due to me as part of the deal. So between that generic letter, and the email confirmation, I should have all I need to get it fixed. We shall see! (I personally really like the camera grip...it means I can use a tripod with my 1020 when out cycle touring. One of the big reasons why I'm sticking with my 1020 for at least another year
Neostar
27 Sep 15#2804
I wish Microsoft makes the next update
wenttoabetterplace
27 Sep 15#2805
I'm surprised they haven't. All it would take is an inner hardware revision to a Snapdragon 810 or similar...oh, and the addition of a micro SD card slot! Perhaps a jump in screen size to 4.7"...and ideally some forward facing speakers.
nige182
27 Sep 15#2806
So that is what Neostars post meant. I was confused as I thought they meant the update to Windows Phone 10, which obviously is being made by Microsoft.
As for hardware revisions in a new version of the 1020, I would say 5" screen as that seems to be the norm now, no larger though as then you are entering the realms of the 1520 size. 1080p or higher screen as well. 3/4GB RAM maybe. 64GB built in memory as standard rather than one network getting that and everyone else getting 32GB. Oddly, I would actually prefer a flat back even if it meant a thicker handset, so put a bigger battery in and the wireless charging in the handset rather than as an addon though that may just be me.
I am quite surprised they didn't aim to release one around July this year, hopefully catch all those that got a 1020 on release in a 2 year contract.
emJayO
30 Sep 15#2807
I switched to a Xiaomi Mi 4i. Set me back £160 but has dual sim, 5" 1080p screen, 13MP/5MP cameras; really can't complain.. Just something draws me to buying another 1020 instead.
You say it's silky smooth... I found some apps lagged or took a while to load, is that no longer the case?
Thanks in advance.
nige182
1 Oct 15#2808
I've never had a problem with any apps. Care to elaborate on what apps, they may be ones I have never used, or got patched to work better.
wenttoabetterplace
1 Oct 15#2809
Core apps (mail, IE, messaging, people hub, home screen/app list) --- these are all silky smooth. The only app I ever really have the 'resuming' issue with is MixRadio. Pretty much everything else is as comparably fast to open as on my sister's iPhone 6.
Rather surprisingly, the Windows 10 preview on my 820 is actually performing really, really well...and it looks so much fresher/modern. Yes, there are bugs and resume issues - but then again, these previews have telemetry trackers following our movements around the OS to determine where snag points are in the OS....so ones these things are switched off and performance tweaks switched on, Windows 10 will likely feel even faster than W8.1. It also seems to resume apps v.quickly (no resuming screen on MixRadio as an example).
There will come a time when I have to retire my 1020. But until another phone is capable of taking photos like THESE, there will always be a place in my pocket for the 1020!
emJayO
1 Oct 15#2810
It was mainly stuff like Spotify. Multitasking never seemed as smooth as on Android. It's not a dealbreaker, I'm just thinking of the reasons I got rid in the first place. App selection never really bothered me, I don't play games and all that.
Thanks for the update. Genuinely surprised it's as good as the iPhone 6. Those photos are stunning by the way!
nige182
1 Oct 15#2811
Ah, yeah I never used Spotify as it came with MixRadio. I tend to use MixRadio and Drive+ at the same time with no issues but other than that don't really multitask.
wenttoabetterplace
1 Oct 15#2812
Don't get me wrong - the iPhone 6 certainly has distinct advantages over the 1020. Battery drain when in use is higher on the 1020, and the app store is far more limited. Also, on Windows Phone 8.1, videos on the BBC website don't work (incompatible device) - whereas they do on the iPhone. Windows 10 remedies that....the Edge browser plays those videos - and even plays iPlayer videos natively in superb quality.
The major shortcoming of the 1020 vs the iPhone 6 is that the camera is SO much slower. It is my only real issue with the phone. But with that said, the HAAC microphones give vastly better audio than the iPhone 6 - which makes it a great festival phone where you want to record quality audio (alongside excellent video).
I just wish Nokia had stuck some powerful innards in this phone....because it would then perform as well as the 930/1520 - and likely have a vastly quicker camera.
Still a great phone though :smiley:
Neostar
1 Oct 15#2813
I always feel compelled to sell it but then I realize there is nothing available that match it's camera :neutral_face:
nige182
1 Oct 15#2814
For me the flash is more important than the camera, the latest Lumia flagships are great and even with a lower spec camera the pics are amazing. The problem is night pics, nothing comes close to a Xenon flash and so few phones have them. I get that LED flashes are better for the battery but the fact is it is a flash, it isn't on all the time. The only way that has a drastic impact is if you are taking lots of photos after dark, and then surely you care more about getting good images then battery life?
Pspvita
1 Oct 15#2815
Glad so see my thread alive after so long lol.
wenttoabetterplace
5 Oct 15#2816
Does anyone have a photo/scan of the letter they received with the 1020 camera grip? Matt-c sorted me out with one the other day...but I can't find the copy that I thought I saved! &it has now disappeared from imgur.
The Northampton Care centre want to see a copy of the wording of the letter as they think the grip only has a 6 month warranty (whereas the letter definitely stated it had a 12 mth warranty).
Many thanks
Matt-C
5 Oct 15#2817
PM'd
wenttoabetterplace
5 Oct 151#2818
Good man! I have now done what I should have done with the last copy....saved it to my computer!
Thanks again
ellawookey
2 Apr 17#2819
lol
ArthurDent1
3 Apr 17#2820
Is anybody still using their Lumia 1020?
If not, what did you replace it with?
nige182
3 Apr 17#2821
Not here, I still have it but only have it as a backup and for the Live games now. Honestly think the camera was a bit of a disappointment given the hype around it and the shots I have seen online (then again I am no pro photographer and have always struggled to achieve what they do in serious tests online), always found my photos to be rather grainy at full resolution, pretty good when scaled down to Full HD resolution but even the lower spec'd cameras in other phones I have had give adequate photos at Full HD. The flash was great on the 1020 though.
Anyway I digress. I went from the Lumia 1020 to a Lenovo K3 Note, but have now upgraded to a Lenovo ZUK Z2.
ArthurDent1
3 Apr 17#2822
I finally stopped using my Lumia a couple of weeks ago - the SLOOOW camera annoyed me but the battery life was what really killed it.
I was going to get a Lenovo P2 for its battery (I've taken up cycling and want a phone as a SatNav which drains the Lumia in no time at all) but was put off by the poor reviews of its camera.
I've temporarily acquired my son's cast-off Xperia Z3. It's a nice phone but I preferred Windows 8 to Android (I wouldn't go back now though - I'd miss Android Pay and all the loyalty card apps) and I miss the ability to crop pics with little loss of resolution.
preecey
3 Apr 17#2823
No longer using the 1020. Switched to an iPhone 6, and have since replaced that with an Honor 8, and will soon replace that with a Galaxy S8. Love the Honor 8, but the screen on the S8 is gorgeous!
Pspvita
6 Jul 171#2824
I actually just bought a Nokia 1020 today CeX grade A £120 not a bad deal these getting hard to find.
Pspvita
7 Jul 17#2825
Do we still have nokia 1020 users out there? would love to know how you find using nokia 1020 in 2017 is it still the best camera phone out there?.Come on let's hear your opinions guys i have just recently purchased another one for a decent price at cex.
misterleoni
7 Jul 17#2826
It was never the best camera phone out there in my opinion - always too slow in terms of shot to shot time and lacked things like HDR. The 'best' camera is down to a number of factors in my opinion, although the 1020 did have good 'raw' image quality.
I think moderns phones like the S8 and iPhone 7 Plus are overall much better cameras in terms of their reliability and flexibility, however I enjoyed the Lumia 1020 as a toy to play with for a few months - I would never use it now though.
4567234
7 Jul 17#2827
Lol, I still use it but it's one of the two phones I carry with me. I do use it for the camera when speed isn't an issue e.g. landscape shots or when I need the amazing xenon flash (still gets people talking - not a lot of mobile phones have a xenon flash!). But as a phone it's fairly useless. I definitely won't pay £120 now. In fact most of us here (http://www.hotukdeals.com/deals/nokia-lumia-1020-vodafone-14-12-month-with-redemption-300min-free-sms-250mg-mobilephonesdirect-1843912) only paid around £140 for a brand new one and that was 3.5 years ago. Along the line there was a free camera grip too. If you need any more information just ask
Pspvita
7 Jul 17#2828
The phones are getting hard to find new ones or grade A most of them are quite used i know £120 is quite much but i think it was a iconic phone one of its kind even today.
sc03tye
7 Jul 171#2829
I loved the 1020, had a few over the years but on iPhone again as it's just so much more usable. That camera though, loved it... but it was always secondary to the Nokia 808... all time fav phone if you need no apps.
Pspvita
7 Jul 17#2830
Nice to hear the comment's here does anyone actually still use this phone as a daily driver?
nige182
7 Jul 17#2831
I ended up paying £0 for mine after some dealing. I got two of them, one with the free camera grip, also bought the wireless charger case just before it was pulled from most retailers. Sold one phone locally and made back nearly the full cost of both handsets. Later sold the camera grip and the wireless case for a profit, so probably about £50 up actually and still kept the phone which I still have though it isn't really used much now.
Sorry, I know I shouldn't brag about getting the net cost of mine down by trading a bit.
ArthurDent1
7 Jul 171#2832
Mine was free because Quidco tracked for the wrong amount, because I pay the £10/year membership fee they just paid me the £150.
A few months later the original tracked claim mysteriously switched to the right amount and paid too. So £300 cashback.
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
For any creative people out there, I am sure the following film will be of interest;
http://youtu.be/rWecL7GpG2I
It shows what you can achieve with a 1020 and some imagination.
Still not convinced? well take a look here and see what the camera can do http://forums.wpcentral.com/nokia-lumia-1020/233015-59.htm
Yellow handset deal
https://www.o2.co.uk/shop/refreshTariffs/nokia/lumia-1020-yellow/?
Black handset deal
https://www.o2.co.uk/shop/phones/nokia/lumia-1020-black/
Free Nokia camera grip worth £45
must be purchased in May 2014 to qualify) please also note if you get invalid imei you must email the nokia help email provided on the webpage they will the verify your phone details and authorise your camera grip
https://nokia1020grip.co.uk
Refer a friend and both get another £40 off
https://www.refero2.co.uk/mobile/
Free Games vouchers
£20 voucher and £34 worth of games. ( Valid on purchases between 14th April and 20th June)
http://www.nokia.com/gb-en/campaign-world-of-entertainment-x/
Free phone unlock normally £15
Important for those of you who want to unlock your phone to use any sim in but are wanting to cancel the contract make sure before you cancel the contract request for the unlock code first below or by ringing 202 free from your handset, The unlock request is free so long as you are still on contract pay monthly.It is safe cancel the contract once unlocked.
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form
Quidco Rates
Rates
£120
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £37+ (excludes iPhone 4S)
£105
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £32 - £36.99 (excludes iPhone 4S)
£95
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £28 - £31.99 (excludes iPhone 4S)
£75
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £21 - £27.99 (excludes iPhone 4S)
£45
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £15 - £20.99 (excludes iPhone 4S)
£30
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff £10.50 - £14.99
£22.50
INCREASED RATE EXPIRES IN 6 DAYS
for a pay monthly handset contract with a tariff below £10.50 (excludes iPhone 4S)
O2 RETURNS POLICY
http://www.o2.co.uk/help/phones-and-devices/our-returns-and-repairs-policy?cmm_mmc=affiliate-_-47868-_-blank-_-blank
How much does it cost to end your contract early on O2 Refresh? What do you charge for the leftover Airtime Plan?
With O2 Refresh, there's no penalty for ending your contract early. All you have to do is pay off the balance of your Phone Plan. There's no termination charge for ending your Airtime Plan once you've settled your Phone Plan.
Hide full quote
What if I want to leave O2 and end my O2 Refresh plan?
You just need to pay off whatever's left on your Phone Plan. Then you can either sign up to a new plan, or leave O2. If you'd like to leave O2, after you pay off your Phone Plan, ask us for your PAC code or give us notice to cancel your account.
If O2 Refresh makes it easy to leave by just paying off your phone, aren't you afraid all your customers will leave?
O2 Refresh gives customers the freedom to leave and therefore, we think, the confidence to stay. There are plenty of perks when you're an O2 customer. Exclusive offers and experiences with Priority Moments. Queue jumping with Priority Tickets. Behind-the-scenes access with Priority Sports. Not to mention free O2 Wifi, and cash for your phone with O2 Recycle. And now with O2 Refresh, the freedom to get a new phone whenever you want
Information about backing up your contacts below
http://www.windowsphone.com/en-gb/how-to/wp8/people/use-my-microsoft-account-to-sync-contacts-to-the-cloud
So you want to take better pictures? [Guide]
http://forums.wpcentral.com/guides-tips-tricks-how-tos/226625-so-you-want-take-better-pictures-[guide].html
If you want rid of your O2 boot logo and you know what you are doing you can flash a uk sim free firmware guide below
http://forum.xda-developers.com/showthread.php?t=2515453
Use the firmware RM-875 VAR EURO GB CV YELLOW or BLACK if you have black phone
Some great cases here
http://www.ebay.co.uk/itm/261429083160?clk_rvr_id=633636843375
http://9cases.com/2013/10/30-awesome-cheap-nokia-lumia-1020-cases/
http://www.amazon.co.uk/dp/B00FR9D0T2/ref=pe_385721_37038051_TE_3p_dp_1
http://www.amazon.co.uk/gp/product/B00E5NOZTK/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1&tag=androcentr-21&m1k=vb_wp
Get the best out of your battery and do a few charging and discharging cycles first time as described below.
Charge your Phone to 100% with flight mode. leave it on 100% for another hour before unplugging it.
-Now use your phone as usual and decharge it to 0%
-When the phone shut down by itself, it's actually not empty! When you try to turn it on again you will se the big blinking battery on the screen. Wait ~10-15 mins then it will turn on again (once my phone turned of with 0% and I got only the blinking battery, after 10 min I could turn it on, I had 13% left and could use it for another 6 hours! - This was what I meant with wrong calibration)
-Repeat this until your phone is dead (it doesn't vibrate any more when trying to turn it on), now when you charge it, the windows button led will blink for a few minutes
-Charge the phone again to 100% without an interruption and leave it again an additional hour. If the phone refuses to switch-on again after the battery symbol, as mine did, just plug into power until it restarts then pull power to fully drain battery. :wink:
-Repeat all the steps mentioned here at least 5-6 times (charging-dicharging until dead-charging- ...) therefore I said it wont work immediately.
How do i update to windows mobile 8.1 preview
http://btekt.com/news/429/windows-phone-81-available-download-how-do-i-get-it
Effectively you have to sign in to the Windows Phone App Studio with your Microsoft Account details. I did this on a laptop, not via the phone. Then on the phone go to the Store and install the Preview for Developers ap. Once installed launch the Ap and sign in with your Microsoft details and opt in for future releases.
Then, still on the phone, go to Settings > Phone Update (its towards the bottom of the list) and look for new updates. Mine did two or three smaller updates before it found 8.1. It took about 45-60 min in total and the phone restarts between the updates.I would recommend to do a hard reset after its all installed.
How to revert back to windows mobile 8.0 guide
With Windows Phone 8.1 Developer Preview now well out in the wild, most users have praised it as a big step forward for the operating system.
But it must be remembered that it's still a preview and might have bugs. Sometimes an OS update needs a manufacturer's firmware update to make it work properly.
If you think you're having problems with 8.1 Developer Preview and would like to wait for the "official" WP8.1 release (bundled with manufacturer firmware updates), here's how to revert to WP8 using Nokia Software Recovery Tool.
http://www.nokia.com/gb-en/support/faq/?action=singleTopic&topic=FA142987
How to update all Nokia apps via QR scans below.
QR codes, and the steps to update Nokia apps for Windows Phone 8 are provided below. The QR codes are provided in the links below as Attachments that you can click on quite simply:
1. Press the Search hardware button on your Nokia Lumia Windows Phone 8 Device and tap on Vision.
2. Hold the camera viewfinder up to the screen to focus on the QR codes provided below.
3. If successful, a small thumbnail of the QR code along with a description of a web link will appear on screen.
4. Tap the web link and it will take you to the Store to update the Nokia app.
http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
64gb NO LONGER AVAILABLE- ONLY 32GB !
ALSO. QUIDCO CASHBACK NOW OUT OF DATE!
NEEDS EXPIRING OP
- castara0
Top comments
£20 voucher and £34 worth of games. ( Valid on purchases between 14th April and 20th June)
http://www.nokia.com/gb-en/campaign-world-of-entertainment-x/
http://www.nokia1020grip.co.uk
All comments (2833)
Managed to get myself an affordable S4 when they were just out.
Perfect timing!
Although I went for the higher tariff so potentially £119 cash back?
Thanks OP
O2 Mobiles 240.00 50.00 Tracked 17 Apr 14 Estimated payment 02 May 14
'Harish: at 16:23:20
Yes you can pay the phone plan and then to cancel the Airtime, we require 30 days notice.
Harish: at 16:23:46
To cancel the Airtime, you need to give us 30 days notice.'
Seems like it is possible :smile:
And it's for all customers
Very tempted as the 1020 does seem a pretty big step up from the 920...
Just the colour?
So you sign up for a new contract, pay off the phone and then cancel the contract and keep the phone?
Is there not something in the terms that say you have to return the phone also?
its about 389 kwid pay as you go, not a massive saving for the hassle
but i suppose 64gb
screen is not the greatest
and is windows really good?
im used to android? ios was used in the past, preferred android
Then have to wait for them to pay up the bonuses (which will take we don't know how long) before then canceling the airtime after I get the Phone paying £240, and hopefully collect £50 quidco down the line?
Cheers
Seems too good to be true for this phone..... :-\ "full phone plan" surely means some kind of early termination cost that o2 will add to you.
some people wait for the cashback before cancelling...
and for samsung s5 its like 650 and people are doing the refresh on that handset and getting it around £480 or they hope too
can anyone confirm that this refresh cancellation things work? what has the phone cash price shown on the website?
Nothing to do with their website.......
http://www.hotukdeals.com/deals/nokia-lumia-925-144-o2-refresh-potentially-49-quidco-tracks-1882091#post21541589
Really stuck here!
Very very good price for this phone.
Worth noting that although the 1020 is set up for wireless charging you will need to get nokia's charging shell to do this (got mine for £15 from ebay) - you'll also need a QI charger and these go for as little as a tenner. The shell itself is the same colour (unless you want otherwise) and hardly adds to the bulk of the phone at all. Once you go wireless charging you won't want to go back.
My sim only contract runs out at the end of the month i'm still using my ibrick jailbroken 4s. So yes im looking for something completely different now.
I was quite keen at getting this, but tbh im going more towards the sony Z1 or Z2
I've voted HOT & I hope the people who order this do get it :smiley:
info: Welcome to O2. Someone will be with you soon.
info: You're through to 'Matthew'
Matthew: Hello, it's Matthew here. I hope you're well. What can I do for you?
You: Hi Matthew
You: I'm a bit confused regarding the o2 refresh deal here https://www.o2.co.uk/shop/refreshTariffs/nokia/lumia-1020-black/
Matthew: Yes sure would be happy to help.
Matthew: Which deal are you looking at ?
You: If I got the lowest tariff, the £13 a month contract
You: And therefore paid the upfront £240
You: according to your terms and conditions
Matthew: Yes you need to pay £240 upfront and your monthly would be £13 each month
You: can I then just cancel the monthly airtime?
Matthew: Yes thats correct and on refresh you can end the contract anytime and dont have to pay for the airtime plan
Matthew: Yes thats correct cancel it anytime
You: so how would I go about doing that right now? I buy the contract, and then how would I cancel?
Matthew: Once you get the delivery you can cancel the contract and keep the phone since you have already paid for the phone
Matthew: Just contact customer services post deliveyr
You: so the moment I receive the phone, I can cancel, simple as that?
Matthew: And we will end the contract and you can keep the phone and get it unlocked as well for free
Matthew: Yes its as simple as that
You: How do I get it unlocked?
Matthew: When you contact customer services for cancellation you can get it unlocked right then
Matthew: Its 64GB phone exclusive to O2
Matthew: Its a great deal
So apparently incredibly simple and unlocking is free too! HOWEVER, if things do turn sour on the day of delivery, at least you're well within the 7 days cooling off period in which to just cancel outright if they give you trouble. Should IN THEORY be very little hassle.
If I made any errors, please feel free to correct me.
1.) WP has improved but there are still many apps lacking. It's likely going to take at least another year or two for it to get to be competitive with iPhone/Android in terms of app availability, by which time the 1020 will be outdated. Please don't buy this phone thinking, "it'll get better" rather than what is available right now - I made this mistake with the Lumia 920.
2.) Google doesn't develop anything for WP8. If you're, like me, a strong user of Google Maps, Google Chrome, GMail, Google Calendar, Google Contacts and the Authenticator - I'm sorry, all of these aren't available for WP8. There are some workarounds or alternatives, but I find them mostly inferior - especially Maps and Chrome.
3.) Microsoft made the system deeply integrated with their online services, and makes it very hard to ignore. For example, the hardware search button on the button left is hardcoded to Bing. Considering how I really dislike Bing, that's a wasted hardware button there.
So, before you make the jump, take your phone now, look through the app list and note down every single app you use/need. Make sure each of them have a WP8 equivalent. If you can find an equivalent for every one you need, then consider the purchase. In particular, many banks, mobile providers, and sites don't have WP8 apps, so make sure you take note.
In summary, the 1020 is a great phone, but the unpopular OS can be a huge problem. Don't wait till you've bought it to find out, do your research. WP8 isn't for everyone.
Will sell my 925 :-)
Also there is a Microsoft Authenticator app which is a Google Authenticator equivalent, I use it perfectly happily with Facebook, LastPass and Microsoft Account for two-step verification.
If you're flexible in using Bing instead of Google Search, and Here Maps or Bing Maps instead of Google Maps, I don't think you'll find it any worse off.
The Google Maps mentioned is made by a third party publisher, the last I tried (6 months back) it paled in comparison to the one found on Android in terms of stability and features. This might have changed. However, Google has no obligation to support this app, and any changes on their side can break it - they can even block if it they so desire. This is what I meant by "there are some workarounds", but they are mostly inferior/hacks. If you can live with it, then go ahead, but I know some people want their phone to "just work" - this really isn't for them then.
As for GMail, WP8 supports it via IMAP, the common email protocol. You will lose features found in the native GMail client in Android, like being able to split into Primary/Updates/Promotions and have different alert/notifications for each - a very important feature for me as I don't want my phone to vibrate/ring with promo/update e-mails. Again, if you can live with losing most of GMail-exclusive features and just need basic mail sending/receiving features, then go ahead - but once again, this is what I'd call an inferior workaround that I couldn't accept.
HERE Maps is superb and HERE Drive+ is one of the best satnavs available. It also allows fully offline navigation, which is not possible with Google Navigation - very useful when overseas and don't want to encounter roaming charges.
Thanks for the calendar tip, I have family using WP8 and will shift them over to Gcal using your method. Glad to hear there's a Microsoft Authenticator. :smiley:
I think the nail in the coffin for me is still Google Maps, which I find to be very important when I travel (which is also when I use my phone the most), plus Google Search does get me better results that I'm used to. I'm glad to hear WP8 has caught up a little since I last used it 6 months back, more competition is always awesome for consumers.
I am happy to refer you, please PM me your first name, surname and email address :smiley:
This is a great deal, and I should have thought about that earlier
gone for yellow one have 920 but wanted 1020 this seems cheapest way too get it.
am i missing something?
8GB? I thought it was a 64GB.....
gone for yellow one have 920 but wanted 1020 this seems cheapest way too get it.
https://www.o2.co.uk/shop/refreshTariffs/nokia/lumia-1020-black/
:smiley:
I had assumed google maps was not 3rd party but on reflection I sort of recall installing it and being told so.
maps.google.com works still though.
I wanted a decent w8 phone to go with my razri & htc one and the here/range especially transit works well for my needs.
The phone details page for the black version states "64GB exclusive to O2".
yellow or black?
Or both?
'You won't receive your reward if your friend is in arrears or disconnects from O2.'
http://www.o2.co.uk/termsandconditions/rewards/refer-a-friend-terms-and-conditions
Just ordered but I didn't know about the refer voucher.
Quidco tracked £75 as I didn't pay for the phone upfront, will do that when I cancel.
http://imageshack.com/a/img842/1835/yok0.jpg
http://imageshack.com/a/img836/4010/m57r.jpg
edited with phone:)
I was a bit wary of using my Barclays debit card for monthly payment since a few people have had trouble but I also used my Halifax credit card to pay the full amount for the phone and it went through okay.
Is this phone bulky with the 41mpx
I use Google for contacts is it easy to bring this to wp8 and apps like feedly for Rss and pocket. Are these available
Well done OP.
Edit: just seen the link in the OP... You don't even need to be on o2?! Craaaaaaaazy. Anyone up for it just say!
Count me in if your looking for a referral partner..
Sorry, you can’t checkout just yet.
Selected device price not defined in this combination.
plan and device are incompatible
Really frustrating!
If not, any good recommendations....
Is this phone locked to O2?
Do you have to setup the sim , or just cancel the airtime and use an existing sim?
Do you have to cancel airtime within the 7 days cool off period?
Thanks
so process is, get phone, use unlock link provided, cancel airtime plan and bob's your uncle.
nice early Easter treat.
Edit: Also, my quidco hasnt tracked it. I had to update my card details (due to a new card) in the 'in store' part of my quidco account, but I did that after purchase. Do I have to cancel the purchase and re order? Or does that not matter?
Date Time Message
18th April 2014 03:33 At Delivery Location
17th April 2014 18:20 Booked/Awaiting Collection
17th April 2014 17:46 Collected
I am going to stick with the plan in order for the referal to definitely qualify.
Anyone who want a referal link for an extra £40 off send me a message. I will gladly help you out here to knock an extra £40 off for you. What a deal.
Collected: 17/04/2014
Booked: 17/04/2014
Expected delivery date: 22/04/2014
Also, as with all mechanical zoom creations, it is vulnerable to jamming when in sandy/dusty environments...which certainly hampers its use on beaches and what not.
Which one works our cheapest
PM me
Which one works our cheapest[/
be better to go for the £37 contract? Cashback on that is £119 making the phone only £121
too many Easter egg hunters on hukd!
Many thanks
That is the guide I followed.
Knew I would find it eventually: http://forums.wpcentral.com/nokia-lumia-1020/244046-uk-variant-firmware-64gb-1020-a.html. This is the site which originally led me to the chosen firmware to remove branding. Basically the only thing to watch out for is that you select the correct sub-family, for the 1020 there are three. However it is a safe bet that all the UK 64GB handsets are RM-875 based on the regional breakdown listed. It is however rather easy to check and detailed on the site from Pspvita.
Had one of the reps explain it in a long conversation, the effort wasn't worth it for me.
Have a rep on livechat explain it.
I am quite sure you are saying such things having never tried WP8.1!
Or am I missing something?
It's your choice folks, anybody after a link send me a PM.
not worth £240 with single sim, no sd slot and no replaceable battery. the screen isn't even big.
get a Nikon d3100 refurbished for £200
Had WP and enjoyed it (Lumia 820) but it wasn't for me in the long run.
Tempted give it another shot for this price though.
Hi
Thank you for referring O2 to your friends.
We will be in touch as soon as one of your friends takes your advice and signs up for a monthly contract. As we need to validate each new customer, it may take up to 60 days before we contact you and your friend so you can choose your £40 rewards.
Should you have an enquiry regarding the Refer a Friend programme, please click here to raise an enquiry.
Thanks,
O2 Refer a friend
I've had a go of some Windows 8 devices, I wasn't impressed. I think it's because I hate the desktop OS version!
The reward will be sent to both parties within 3 months from your referred friend's connection.
You won't receive your reward if your friend is in arrears or disconnects from O2.
http://www.ebuyer.com/546591-wireless-charging-cover-cc-3066-for-nokia-lumia-1020-yellow-02737r2
I just bought the black ex display, had free next day shipping.
It is probably more likely you will receive this than the Quidco payment if cancelling the airtime agreement immediately.
Once you receive the phone, put in a request for unlocking then pay off the phone and cancel the airtime contract.
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form
£20 voucher and £34 worth of games. ( Valid on purchases between 14th April and 20th June)
http://www.nokia.com/gb-en/campaign-world-of-entertainment-x/
If you're short of cash at the moment and know that you'll have money next month for example, you can still cancel the entire airtime agreement as long as you pay off what's left of the phone agreement in one lump sum.
If you decide (for some bizarre reason) you don't like Windows Phone after having the phone longer than 7 days, at least you know that you'll get most of your money back (or perhaps make a small profit).
Black:
https://uk.webuy.com/product.php?sku=SNOKL102064GBUNLA#.U1D683lwaaw
Yellow:
https://uk.webuy.com/product.php?sku=SNOKL102064GYUNLA#.U1D7jHlwaaw
Also, I don't know anyone that uses a dual sim phone..
& finally, try fitting a D3100 in your pocket...or taking it with you on a night out :smiley:
It isn't quite as good as iOS's update system...but at least it gets around the carriers blocking the updates. & it is much better than Android's approach where updates rarely if ever filter through at all.
http://discussions.nokia.com/t5/Nokia-Lumia/developer-warranty-void/td-p/2278015
http://www.hotukdeals.com/deals/nokia-lumia-925-144-o2-refresh-potentially-49-quidco-tracks-1882091?page=5#post21548793
2 hours, 47 minutes ago
#198
I agree. I used a Lumia 920 and a 520 briefly last year and now own a Moto G. As good as the Moto G is as a phone, I really miss the interface and elegancy of WP8. With WP8.1 around the corner for public release, this deal is very tempting...
I'm 28...my 1020 is superb & highly personalised to me. It doesn't look like some tacky plastic tat, and doesn't cost an arm and a leg like the iPhone's of this world.
*Oh, and it takes better photos than any other cameraphone out there!
Get up to £119 on pay monthly contract phones
and
PAYM handset contracts + up to £119 cashback
:innocent:
The refer a friend thing did not track on either order...and 6 different live support agents proved to be totally inept in dealing with the situation. The real frustration though is that O2 are now going to hold onto my money for more than 2 weeks --- even though neither phone has even been despatched & both contracts cancelled!
So if you are considering buying this phone, be absolutely sure before proceeding. If you change your mind, you'll potentially be £240 down for a minimum of 2 weeks!
I think the safest bet is to go with the £40 vouchers for M&S or Amazon from the direct link with O2.
Anybody can PM me if you need a referral link.
If you cancel your order, your money remains with O2 for 2 weeks minimum (and up to 1 month if the phone has already been despatched)
I went for the £28 airtime plan (+£10 for the phone) and Quidco has tracked at £119. In my Quidco account it estimates the payment date as 02/05 as long as the cashback is confirmed. (Yesterday the estimate payment date was 07/06 - that date was there before I went through with the order)
I don't mind letting the contract run for a couple of months or so in order to maximise the chance of the Quidco payment (in my mind this is how I calculated it: £240 - £119 cashback = £121. If all goes well and with the cashback and I can cancel the refresh airtime contract as people say I will hopefully only have to pay a maximum of £177-£205 for the phone (2-3 months airtime)
Surely it would be better to use the refer a friend thing? It is guaranteed, and payable after the first 30 days. You do not have to be on O2 to refer...so just get your partner etc to refer you - you then both get £80 in Amazon vouchers for just £13 contract outlay....
It's definitely the best reward for the smallest risk!
For those that are willing to take a chance with this, there is certainly a big reward to be had. Having owned a 1020 for almost 5 months now, I still think it is the best phone on the market. I know the specs aren't the best -- but the form factor and that camera really just make it an exceptional bit of tech. WP8.1 has only improved things further.
Scorching deal
17. Termination of Pay Monthly Mobile Agreement and early repayment of Credit Agreement.
If your Pay Monthly Mobile Agreement is terminated (for example, if you give notice to terminate it for any reason, or we receive notice from another network operator that you have used a PAC code), we will treat that as notice to terminate this Credit Agreement and, other than in circumstances where you terminate your Pay Monthly Mobile Agreement as a result of our material breach, we will have the right to require immediate repayment of the Amount of Credit (whether or not accrued due for payment). We will give you notice of our intention to do this and will notify you of the remainder of the Amount of Credit you owe. We may also be entitled to charge you for early termination of your Pay Monthly Mobile Agreement, as further set out in that agreement.
What does that mean..they may??
I've done this twice with O2 now and never had a problem but I don't think I ever read the full T&C's before.
I am actually VERY surprised as my credit rating is terrible. (1 out of 5 on Noddle)
Perhaps the fact I've been a long-term O2 customer in the past may have helped, and I have never missed a payment. Currently a T-Mobile customer and haven't missed a payment with them, either.
PS: You don't have to answer that if you don't want to. :smile:
I have no reason to buy this, I like my HTC one
I have concerns on the batterylife (gsmarena shows its pretty terrible when browsing) but I had a soft spot for my Lumia 920, as the camera was so much nicer than on my HTC.
Play with it for a while and sell to CEX if I don't like it, I think!
Taking a hit going for yellow, but .. black got marked on my 920 and was too plain
Thanks for the deal!
Good camera but cr4p OS and very few apps.
I've gone back to my iphone3.
Can't import ring tones.
Ringer volume keeps turning down.
I wouldn't go back to it if I was given free airtime !
Can't import ringtones? The most rudimentary of google/bing searches would show that you could! & you have been able to do so for a looooong time now!
Very few apps? Once again...you've been out of the Windows Phone loop for too long brother! I can't think of many app holes at all these days (Sky Go? That isn't well supported on any platform - I'm pretty sure it currently has a complete outage on iOS too).
I can think of a number of shortcomings with the other OS's though (my bro literally walks around with his iphone 4S charger in his pocket...he is ALWAYS charging that thing! & Android - where to even start!).
You're fighting a losing battle these days I reckon :wink:. Especially when this phone is going to cost most of us ~£160! The best value phone in the UK right there I reckon.
2. That's a massive downgrade.
3. You can import your own ringtones.
4. Agreed. After switching off the device, the volume reverts to 15/30, but this will be fixed in the new WP 8.1 update (which offers separate volume controls for media and notifications)
5. In the interest of impartiality, I hope you find the best phone to suit your needs.
It gets wiped off after a few years anyway from what I can remember. :smiley:
I was pretty shocked though to see the credit card companies trying to claw me back into their clutches. Only one company failed to offer me extra credit to stay. Madness
You won't find any such complaints in international versions of the 1020 (or any other phone).
No sense in pulling your reply to something you cant read to bits and showing how stupid you are then! :confused:
Should I have to use it again, I will bear your advice in mind.
I do not like the OS.
I do not like having to scroll all the way down, poke the arrow and then scroll down the list of apps to find what I want, instead of at the most, swipe twice.
I just can't see how the former is more user friendly.
I need an update so I don't miss calls due to the ringer turning itself down?
If Microsoft was a football team, it would be Sunderland !
If I find any fault with my iphone3g OS, I promise to let you know.
Also, until now, I always liked Nokia phones.
Thank you again, for your reply.
Scroll down, tap the arrow, then scroll down? Wow - I'm pretty sure you have just described the most long-winded way of reaching the app list. Most normal people just swipe to the left!
WP8.1 has different volume settings for notifications and media. So that problem is no longer a problem.
It really sounds like you could benefit greatly from this simple OS. Maybe give it another go?
You reading and re-reading a sentence from someone you are "ignoring" is very ironic. LOL
1. You claim to have me on "ignore".
2. I can only assume that means you cannot read what I type.
3. If you are "ignoring" me, you can not reply to me as you can not see me.
4. GEDDIT?
Thank you for the advice on the swipe.
As the instructions didn't mention this, and I have never claimed to be either a genius or psychic, I didn't know about it.
I believe it used to state that cashback will initially track at £50 and then update later.
If you had gone for not paying the phone in full and instead have the £10 per month phone charge, then the total monthly charge is £38 and it would track for £119 cashback (confirmed on a previous Refresh deal).
Would cost 56 in line rental
240 + 56
296
296 -119
177
Still decent I'd say?
I dont like android, cos of all the tracking/monitoring but at least i have the option to break from google servers and there are ways to change permissions given to apps. With windows you can't do that.
Hot deal btw!
I can't help you out on the adblocker situation. But in WP8.1, there is now a website 'reading' mode which performs exceptionally well. It strips websites of all the extraneous junk, and just serves up the text in the main article along with the pictures. It looks like a fancy Kindle page basically - with uniform text of a size that is your choosing. Works v.v.well --- a much better solution to the problem than simply reflowing text like my Note 2 used to do....
http://mashable.com/2013/08/10/export-iphone-contacts/
http://www.ehow.com/how_8668993_export-iphone-calendar.html
I don't know what 'notes' is called on iPhone. But just type in whatever the name of the app is called into bing with 'how do I export' before it. There will be a solution :smiley:
Decided to try the 1020 again, put sim in, only to find phone contacts are on the iphone and won't transfer to the sim easily. :confused:
Mutter mutter
http://www.nokia.com/gb-en/switch-easy/
Got it in black, it's fairly slippy that's only problem
Thank you for the advice.
I got the app, tried and tried but the phones won't connect via Bluetooth.
They try, 1020 says connected and then drops it.
The iphone says Windows phone not supported.
Longest "connection" lasts about 4 seconds.
Help ! :neutral_face:
I briefly tried migrating from iOS to android a few years back and it was less than perfect.
I really would like to transfer notes,contacts and calendar as I use them no end.
google contacts
google calendar
i dont mind using onenote instead of keep
but the above two i would like.. definatelly contacts to start off..
The phone would be useless to me if I was stuck with just Hotmail contacts which is even beaten by pen & paper.
On another note how come they are selling the same phone as a refurb for £360 phone cost and payasgo £399? As this makes the £240 deal plus quidco if it pulls through a absolute steal so grab this deal before it goes up which I think it will no doubt.
Alternatively, it must surely be possible to save your iPhone contacts to the sim card? Assuming that is possible, it is v.easy to then import your contacts onto your 1020...
Apple are not v.good at creating universal standards - which is probably why you are bumping into phone sync problems. There is always a way to download the various data sources though. So just download them, and then copy them to Outlook.com...(and then say goodbye to Apple :wink: !)
or just
setup a google account on iPhone if possible use this google account on lumia then you can sync google contact
The only Google product I now use is Youtube. On my PC (IE11), adblock plus ensures Google get no revenue. & on my windows phone, MetroTube serves up the videos with no adverts. Suits me perfectly :smiley:
But outlook is terrible. You can't edit, add photo to contact from phone or even from web
You are right, the outlook.com web app doesn't allow photos to be added. Having said that, I'm not sure that minor limitation would have me move to Google. Having contacts scattered across devices and ecosystems is just confusing. Having just one Facebook login and one Outlook.com login is definitely a good move (particularly as Google change their policies on a whim - which means devices like Windows Phones often run the risk of losing Google calendar/contact connectivity).
I have one google login so not spread at all
Payment date only 2 weeks away - so if I have to pay 38 quid for first bill, still worth it!
240 + 38 = 278
278-119 = 159
Nice :smile:
You can then leave/port whenever you like.
Quidco has tracked £95 so will leave once this has been paid (estimated at 4th May currently) so will act then.
Excellent deal/upgrade for my Lumia800 thanks OP.
Now just need to decide if I want wireless charging....
I've heard the 5 has bad battery life.
I've read this with interest over the last day or so. I'm ready to change my WP7 device.
Which is tariff is the best one to go on to get cashback? I'm not desperate to get the £119 cashback would be happy with £50 but not sure which tariff I would need to select to get this?
Thank-you.
This is £45 cashback via quidco for next 12 hours
The vouchers are either Amazon or M&S...so easily accessible and as good as cash.
It is a hassle free way of getting the cashback. You can go the Quidco route - and potentially get more money...but there is more of a risk of not getting a payout.
£80 in Amazon vouchers is like cash to me though as I shop there all the time.
I think the other person was saying they *had* bought an iPhone 5 in the past on O2 refresh. However, judging by the wireless charging comment, they seem to have upgraded from their 800 to the 1020 on this deal (the 1020 having optional wireless charging).
iPhone 5 battery isn't bad...it's just iPhone users tend to leave ALL their background tasks running which nails the battery life.
So why don't people just ask their other half/siblings/parents etc to send them a referral code...and then bag the full £80 themselves?
I know this scuppers your £40 earner ... sorry about that :smiley:. But the people buying the phones deserve to get the full reward IMO
Please follow this persons advice. Otherwise, I can help out. Not a problem. If not just ignore me. Simples!
Look at it this way - if you were buying this phone, would you prefer it to cost you £200, or £160? The referral system is simple, reliable...and guaranteed to get you £80 if played right...
Some people don't troll through hundreds of posts and read Ts and Cs. I am helping people save another £40 who may not be aware that such an offer is on, yes I benefit too, like we all do on HUKD. That's what it's all about.
I would sooner know that someone got their phone for £160 than try and get myself £40 out of the deal. I'm not religious, but I reckon 'do unto others' is a pretty universal concept...
Anyway, I am sorry that you took offence. But if people do trawl through these message lists, I would sooner hope they earn the full £80 themselves -- because ultimately, it is they who are outlaying £240 of their own money. They deserve the full reward IMO.
So when does the discount show up in the ordering process?
I just tried this one and then another offer for an iPhone 5S here:
http://www.quidco.com/ee-mobile-contracts/
When I click on either it doesnt take me straight to the offer. So in the case of iPhone I had to look for it.
Then there are no voucher codes to enter and it asks for all my personal details and credit card etc.
So at what point should I see discount or any kinda quidco thing whatsoever?
Cheers
Make sure you are using a standard browser with pop-up blockers/ad-blockers disabled. Quidco will track the order and pay cashback about 6 weeks after the order is placed. There are no discount codes as such...you just click through from Quidco and place your order as usual. Quidco's order tracking system does the rest
Alternatively, use the O2 refer a friend scheme. Anyone can refer anyone else! (So, get your other half etc to send you a referral link....order your phone using that referral link - pay the first months line rental of £13.50 --- and you will then receive £80 in Amazon or M&S vouchers)
https://www.refero2.co.uk/mobile/default.aspx
Only it says this: Discount cannot be applied to your order after you have made your purchase.
But I assume that just means you cant buy it and then notice the offer and apply it?
And this:
In the event that the offer/voucher code does not work please refer to our help pages
Does that mean after youve purchased if it doesnt show up in Quidco (rather than showing up in the actual ordering process)?
Just make sure you complete your order using the page that pops up after you have clicked through from Quidco.
Personally though, I would sooner take the guaranteed £80 via friend referral than rely on £50-£119 from Quidco...
Quidco is NOT guaranteed...but O2 are very good at paying out. & if there is a tracking issue, you just report it to Quidco and they will either manually track it for you - or explain to you why they can't. I had a failed tracking on a Tesco's Direct order...Quidco resolved it quickly.
Thank you
Is it prudent to wait until cashback payout to cancel airtime or is that not necessary?
So just need to know if it is imperative to keep the contract running or not for quidco - if not, there is another ~£50 to be saved.
I just want to make absolutely sure that if I waited for the referral to pay that I am not locking myself in to 24 months airtime as I would want to leave O2 altogether, no switching to another handset, just cancelling airtime completely after having bought the handset upfront and I'm not 100% sure from the wording whether this is possible.
No. 30 days notice for O2 refresh, that's it.
Thanks OP! Time to give Windows Phone a go...
I'm glad I'm just a mass murderer. :confused:
The extra Amazon £40 will go a long way
Any reason no-one going for TCB over Quidco?
Now, in order to get a bit savvy in order to get your Quidco / TCB, when you receive your text from the ukmail team regarding delivery you get a few options to change the delivery date. I am not sure how many times you can keep delaying the delivery but I know it is at least twice. Hence, delay your package another 6 days at least, fulfill the cooling off period and hopefully your cashback has been tracked, confirmed and ready to claim within that time.
Worth a go isn't it?
Just checking with everyone here, O2 sent my first bill which was quite a bit higher than I expected and it stated:
"It might seem higher than what you expected. That's because we've included the few days before your first bill and your next month's line rental in advance."
Do they charge 2 months at the same time? Because that's more in line with the figure presented to me.
My airtime bill shows as £23.75 with a bill date of 21st April, and that payment will be taken around 5th May. The phone plan bill also says payment (£6) will be taken 5th May
£13 or £28....
Also refer a friend anyone tried to do if on their own using two seperate email addresses?
I'm going to order today?
Cheers
Did you cancel straight after the phone was delivered or hung on a bit before cancelling?
I personally didn't fancy taking the chance - so went down the friend referral route. Here is what the chat advisor told me today;
O2 : Aarush: Yes, the friend referral code has been tracked correctly.
O2 : Aarush: The incentive is payable after the 30 day happiness guarantee period, so if a customer cancels ahead of this time, we will not pay either party their reward.
Laurence: No problem. So on what date will the vouchers be 'confirmed' (or when exactly does the 'happiness guarantee period' finish?). Also, are the £40 each in vouchers sent via post or email?
O2 : Aarush: Laurence, I am sorry, I won't be able to comment on it as it is in process.
O2 : Aarush: Please don't worry, once it will be applied on the account you will be able to know all the details.
Laurence: Right, ok - but could you tell me specifically on what date my happiness period finishes?
Laurence: (I am receiving the phone today - so is it 30 days from todays date?)
O2 : Aarush: Yes, you are absolutely correct.
Laurence: Perfect, thank you for your help
So I am paying the £13 for the first month, then cancelling...and will receive £80 in vouchers. I prefer the guaranteed approach - though I can definitely see why some people are taking their chances on the £119 cashback route :smiley:
Overall, it's a lovely phone so far, big step up from the Lumia 520 which I had before. However, it's not easy to use it in one hand, even though the screen size is identical to the screen size on my Moto G. I can use that phone in one hand no problem.
Camera bump is taking a bit of getting used to, I suppose I'll manage to ignore it after a few days of use.
Build quality is excellent.
One thing I don't like is the O2 splash screen on startup - I thought O2 didn't software-brand their phones any more but I'm obviously mistaken. I would really like to get rid of this after it's unlocked and my T-Mobile SIM is in it. I prefer the 'SIM-free' feel when I but new phones, which is why I tend to only buy phones from Carphone Warehouse. It's only because this was so cheap that I bought it from O2 direct.
I have noticed a few people today discussing this and unsure about debranding due to the O2 model being 64GB. I can confirm the 32GB generic Euro firmware can be flashed and you keep the full 64GB. I looked into it when I bought the refurbished deal a month ago and found this discussed, then tried it myself and had no issue performing the flash. Now I get a basic Nokia screen on boot instead and the full 64GB.
With the Nokia charger, yes. Most cheap chargers are utter crap with Lumia phones.
My Nexus 7 takes around 5 hours to charge and my S3 and Moto G take around 3. Bravo Nokia!
I would also hazard a guess that it'll be nigh on impossible to find a 64GB international version of this software. There are only 2 64GB variants after all - and they are both locked to Telefonica/O2.
(I would be happy to be wrong on that second point though :smiley: )
I simply can't imagine that a complex smartphone OS would need to have every firmware programmed to only address the amount of storage built into the system. I reckon it will just boot up, recognise the 64GB of space...and that'll be that.
I think you may be on a wild goose chase searching for an international rom for this phone. I can't see any reason why one would exist.
Keep us informed though, & cheers for the deal :smiley:.
Requested late this morning, received 15:22 this afternoon.
The email sent to me was in broken Engrish though. Hope the code is correct!
As such, I will be returning my phone along with my sisters and re-assessing the deal.
What a faff !
However, I can't find any detailed terms and conditions anywhere on the refer a friend scheme. I don't want to keep my contract open for 3 months unnecessarily.
I think the highest paying Quidco/TCB is probably the best option, then cancelling after a couple of days and just crossing fingers!
I think I'll go and have another word with live chat & see if I can get a definitive answer (or better still, a PDF document with the t&c's attached).
the 7 day cooling off period... how does it apply if you collect from store?
From collection?
Cheers!
Many thanks
when its available it will offer it to you
http://forum.xda-developers.com/showthread.php?t=2515453
Hmm. Cheers for the resource though...looks like it'll do the job.
1. Camera - 920 and 925 are 8.7MP, 1020 is 41MP.
2. Flash - 920 and 925 are Dual LED, 1020 has LED and Xenon.
3. RAM - 920 and 925 have 1GB, 1020 has 2GB.
4. Screen Tech - 920 is IPS LCD, 925 and 1020 are AMOLED.
5. Wireless Charging - 920 is built in, 925 and 1020 require wireless charging covers.
6. Weight - 920 is 185g, 925 is 139g, 1020 is 158g.
The specs are very similar, and apart from the camera (and storage), most users will get a very similar experience with all three. However, the additional considerations also have an impact on price point, eg. phones with multiple storage capacity options tend to have a £30-£40 jump for going from 8GB to 16GB (Moto G), up to £80 jump from 16GB to 32GB or from 32GB to 64GB (iPhone).
Of course it really depends what value the individual places on these spec differences. I really like having 64GB of memory, but if I would have saved £80 to drop to 32GB but keep the camera, Xenon flash and RAM, I probably would have done that.
Just hoping that it can stay competitive for longer than a year with that dainty S4 chipset.
And agreed about 32gb if it was cheaper. I've had 8, 16, 32 and 64 and 32 is the sweet spot for me. Using enough to justify the space, but never running out.
Last, AMOLED is a beauty on windows phone - I had the Omnia 7 years back, looking forward to those deep blacks again
3: WP8 doesn't make good use of it sadly - it's always been designed for low-spec phones. It runs just as well on 512MB dual cores. The RAM is just there for marketing really.
4: You can get 925 for a lot less, which is what he mentioned.
5: Wireless charging in favor of 920, not 925 nor 1020.
6: 925 is lighter.
So really, you are paying ~100 pounds for quite a camera that's better and 48GB more storage. However, in my testing, the cameras in 925/1020 actually performed quite similarly - the higher resolution did add detail but I'd say you're getting a lot more noise, a bit more detail. If you think that's a fair price to pay, good for you.
The bigger problem which left me returning the phone is simply that the Lumia 1020's camera calibration absolutely sucks. Compared to other reputable phone makers, the white balance is often off, the colors aren't great and the JPEG engine overall does a bad job of making the photos look good. Sure, you can set everything manually but that defeats the purpose of the phone camera - keeping it simple and easy. On top of that, it doesn't like flat on the table and it's pretty bulky, not to mention the disappointing battery life.
If I have to recommend the 925 or 1020, I'd definitely say the 925. It doesn't have most of the problems that 1020 has, and what problems it does share, it's easy to overlook by virtue of being much cheaper.
http://9cases.com/2013/10/30-awesome-cheap-nokia-lumia-1020-cases/
http://www.amazon.co.uk/dp/B00FR9D0T2/ref=pe_385721_37038051_TE_3p_dp_1
http://www.amazon.co.uk/gp/product/B00E5NOZTK/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1&tag=androcentr-21&m1k=vb_wp
By the way, the yellow case you linked to is on Ebay for £6.99 buy it now/best offer
Can you use the case to prop the phone up when taking photos?
-my phone Signal is good most times (max. speed is set to 3G)-when its possible use wifi
-bluetooth only when I need it (no big deal with the action center), NFC off, location on
-DISABLED onedrive picture auto upload!
-brightness auto, glance to peek and double tap to wake up off
-disabled a few background tasks but not all (like whatsapp, fb, wheater flow, 6tag, wpcentral, mytube, battery, etc is on)
-also I don't know if it matters, but I replaced my sim-card (I read that in very rare cases it caused a battery drain -->google) just FYI
But to the main part:
First of all I had draining issues, battery indicator percentage issues etc ( I also sent it to nokia care, but they only replaced my battery, nothing else but this is not important, because it doesn't matter). The Main problem of (my) lumia 1020 was the battery calibration by the OS itself!! Don't trust the battery percentage indicator, it's wrong! Your battery is ok but the wrong percentage causes that the OS thinks, it's empty, even when it's NOT. You don't believe me? Connect it to Nokia Care Suite, set your device to TEST mode and make a "charging test", when you read your battery state, you will see a different percentage (than the one on your phones screen). So what can you do?
-Charge your Phone to 100% with flight mode. leave it on 100% for another hour before unplugging it.
-Now use your phone as usual and decharge it to 0%
-When the phone shut down by itself, it's actually not empty! When you try to turn it on again you will se the big blinking battery on the screen. Wait ~10-15 mins then it will turn on again (once my phone turned of with 0% and I got only the blinking battery, after 10 min I could turn it on, I had 13% left and could use it for another 6 hours! - This was what I meant with wrong calibration)
-Repeat this until your phone is dead (it doesn't vibrate anymore when trying to turn it on), now when you charge it, the windows button led will blink for a few minutes
-Charge the phone again to 100% without an interruption and leave it again an addtional hour
-Repeat all the steps mentioned here at least 5-6 times (charging-decharging until dead-charging- ...) therefore I said it wont work immediately. Patience please!!
Only by this way you can tell your OS/Firmware/Phone what 100% are and 0%. The high drain comes from that your phone is e.g. thinkig that at 40%it's empty and it turns off which is not true, but it shows you it went from 100 to 0.
But remember, also when I updatet it to 8.1 I had a few charges with a terrible life again but now after a week it got normal again. Sometimes the OS needs some time for hisself :wink:
I hope I could help you and share this please if it worked for you! I put a lot of effort in finding this solution :smiley:
Now with moderate/high use I get a round 5% per hour, so I can easily last a day. Using the phone not much I also managed a few times to get it last over 2 days and a few hours!! Which was unimaginable a month ago!!
What are the must have apps?
Also what are the best Twitter/Facebook clients to use?
Thanks in advance:)
Nokia (Here) Drive+ (make sure to download the offline maps for whatever countries you visit)
Nokia (Here) Maps
Microsoft Translator (remember to download the offline translation packs for whatever languages you need)
European Health Insurance Card app (tells you what to do to get free healthcare in Europe - all offline)
Skyscanner
TripAdvisor
Bing Travel
Warm Showers (for cycle tourers)
Social:
6Snap (Snapchat client - works better than the official iOS/Android apps)
Endomondo (excellent fitness tracker)
Whatsapp
Viber
Skype
Vine
Video:
Metrotube (Youtube app - gives offline playback of cached videos...works v.well)
STV Player (it's the Scottish ITV player...just stick in a Scottish postcode and it works - giving you all ITV content)
BBC iPlayer
Finance & what have you:
Paypal
Barclays Mobile Banking (EXCELLENT banking app...better than all the others)
Music
Beatphonic (quirky way of creating music - I like it)
Nokia MixRadio (free offline music playback...create custom playlists etc based on the music you like)
Weather:
Blue Skies or Microsoft Weather
System utilities:
Data Sense (keep track of data usage / auto throttle data when you get near to your limit etc)
Flashlight XT (simple flashlight app)
Microsoft Remote Desktop
Office Remote (if you have Office 2013)
Photography:
Nokia Creative Studio (excellent photo editor)
Nokia Panorama
Nokia Refocus
Microsoft Photosynth (360 degree photo stitcher)
Wordament is a fun little game - worth a look.
I understand why this shouldn't be the case but give these deals revolve around cancelling the tariff and paying off the phone part what happens when there is no phone cost?
see here "Representative example" bottom right of the page, phone amount payable is what you are looking for
https://www.o2.co.uk/shop/refreshTariffs/nokia/lumia-1020-yellow/?cmm_mmc=affiliate-_-47868-_-blank-_-blank&cmm_mmc=affiliate-_-47868-_-blank-_-blank
Thanks again OP!
I used to get about 24 hours of use out of my 920 - the same with my 1020 (actually, a little more as I now understand how the background tasks etc impact battery life).
On standby & doing nothing, I get about a 1% battery drain per hour. I use my phone quite a bit though...
But yes, don't expect miracles --- the inner tech is quite old now....it is still an amazing bit of kit.
Agreed that regardless of its performance for this price, a fairly new release phone is a hot deal.
That Nokia software is pretty old and buggy though...it didn't work on Windows 8.1 - it did work on Windows 7 (just!)
Charged the phone up fully after receiving it, and after playing with it non-stop for a mere 2 hours 30 minutes, it died.
This morning, however, I decided to leave it at home to test its standby life. I left for work at 8am and made sure the 1020's battery was fully charged. Arriving home this afternoon, 9 hours later, and the charge is surprisingly at 96%. Impressed with that!
However, I have recently disabled most background tasks, leaving only essentials like Bing Weather to run in the background. Shockingly though, I left my Gmail mailbox to sync at 15 minute intervals (which is the most frequent option), and the phone still managed to hold nearly a full charge after all that time.
Shall play around with it again this evening to see how the battery fares with actual use. Perhaps the first charge cycle was a blip?
Everything works perfectly (4G/wifi/Bluetooth etc...as expected). & I have the full 58GB of storage showing. I am now just downloading the WP8.1 developer preview.
Once 8.1 is installed, I'll do a hard reset (apparently that flushes out a few of the 8>8.1 upgrade bugs...).
I'll be sticking with the £13 p/m contract for at least 3 months as the allowances are usable. As such, I'll definitely get the £80 I friend referrals.
So yes, I now have a debranded Lumia 1020, 64GB, WP8.1 - for £160! What a steal :smiley:. & no more storage management concerns.
The developer preview programme certainly helps...but it still doesn't speed up delivery of the underlying firmware (which in the case of 8.1 is v.important as there are unresolved issues that can only be solved by a Nokia firmware).
Requested my unlock code via live chat at around 12, not come through yet.
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form
http://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form
You do not need to have made a paid call, or waited 48 hours (Live Chat really are demonstrating themselves to be very poor at dispensing advice!)
Already redeemed the £20 Microsoft credit which I buy loads of all the time for Xbox One anyway so counting that as cash and should have my £120 from Quidco in a few weeks so works out as only having spent £100 for the phone :smile:
Don't know if I will sell my Lumia 920 yet or not, saw one go for £130 last night on ebay.
Today I went to check out the phones in an O2 store and all the Lumia phones with AMOLED showed signs of severe burn in; i.e. you could see ghosting of previous screens, especially on white.
Apparently not a problem with LCD screens, this CRT/Plasma-era problem resurfaces on AMOLED, and the Lumia screens are rather susceptible.
Google "Lumia 925 burn in" or "Lumia 1020 burn in" to see that quite a few people has this problem.
You probably won't get as bad a burn in as those high-use demo units in-store, but even a mild burn in of an icon or two can be extremely obvious/irritating.
Knowing my luck, this'll happen right after warranty lapses. Returning for me...
i have not put any sim in the phone yet charged up going to play with it over wifi
The only SIM that has ever been in my O2 Lumia 1020 is my Three SIM.
They are probably asking you for a deposit as you have (partially) failed their credit checks.
I have worked for O2 in the past. If a customer fails a credit check they ask for a substantial deposit, which is then used against future bills. I left Telefonica before O2 Refresh was launched so I wouldn't know if you'd get this deposit back if you decided to cancel early.
To put a long story short, I wouldn't risk it.
Spent ages putting one on for my partner but still plenty of bubbles!
Also what is the warranty period for the phone & would the phone need to be returned to o2 or Nokia direct?
Having said that, I am still going to use a case for my new 64GB edition...partly because the phone is quite slippy and I have dropped my 32GB one in the past (no damage, but my luck can't hold out indefinitely!)
It's a Gorilla Glass 3 screen, so just about the strongest around.
Oh, and if you have any problems, go to your local Nokia Care Centre. They are superb, and never ask for proof of purchase either! They are specialists, and care for the phones you give them. I wouldn't trust O2 to be quite so caring!
Those instore demos are left on the home screen permanently ... so burn in is inevitable. But it just is not an issue the consumer will ever deal with. I am a heavy user of my 1020 - no burn in at all (the screen doesn't stay on an image long enough for it to burn in).
You are basically counting yourself out of any AMOLED screened phone..
Would it be best if i was to get the £23 a month and cancel it and pay £240 together and receive the highest £80 quidco cash back?
That leads me to suspect that the AMOLED screens used by Lumia may have a higher propensity for burn-in.
Useless to be honest.
So im going for the £23 a month for £80 quidco... but would quidco track even if the contract is ended early?
http://www.windowsphone.com/en-gb/store/top-paid-apps
You're kind of insinuating that I have not had my 1020 as long as I claim?! Honestly...what a silly thing to say (what reason do I have to lie?!).
Try this...google 'Samsung S3 screen burn'. Then replace that search result with S2 or S4. Same results! Nokia do not manufacture their screens...they source them from the same suppliers as Samsung and the myriad of other AMOLED using firms. Yes, that tech has a higher propensity to burn screens...but as is the case with plasma TV's, it will only happen under extended periods of screen use with fixed logos on the screen.
So before you go concerning people unduly, why not just ask yourself how often the same image is ever on your phone display...
These burn in issues usually don't show up till a year in for non-intensive use.
Yes! If you read the second part of my comment, I pointed out that both the Lumia 925 and 1020 in the two O2 shops all had burn in issues, but the S3 and S4 didn't! I'm quite sure the S3 and S4 have been around longer the last I checked, so what does that tell you about burning-in likelihood? I wouldn't say this evidence is conclusive, but it's pretty damning - especially since it's not just 1 model of Lumia.
Samsung and Nokia are pretty much the only two manufacturers sticking to AMOLED for most of their phones - the rest are sticking to IPS LCDs for good reason. Nokia isn't using Samsung screens apparently (google it, they dropped Samsung as a supplier in 2013), so there you go - not the same supplier.
The phones I saw in-shop had demo videos running that were constantly rotating the content on screen, yet still had the burn in.
Seriously, did you think Nokia/MS were so ignorant as to not use one of the most basic techniques to avoid burn in - have a video with moving content?
Best HUKD ever!
So for those that have cancelled the airtime, have you been charged as well? If so, going for the higher monthly contract to get more cash back might not work out as good as you had hoped.
Device wise, lovely phone, upgraded to WP8.1 last night nice and easy to do.
Your input are much appreciated.
Microsoft and Nokia can only do so much - it is up to the O2 in store teams to invoke the demo procedure. Clearly Samsung are one step ahead and auto start such things (or alternatively, the android start screen is so dull that O2 need to switch on the demo vids to entice people into looking at otherwise bland phones!)
Let's agree to disagree on this :wink:. Go and buy whatever alternative you like...I will happily use my 1020 for the next 2 years knowing this issue won't occur...and if it does, Nokia Care have got my back (they are SUPERB!)
Effectively you have to sign in to the Windows Phone App Studio with your Microsoft Account details. I did this on a laptop, not via the phone. Then on the phone go to the Store and install the Preview for Developers ap. Once installed launch the Ap and sign in with your Microsoft details and opt in for future releases.
Then, still on the phone, go to Settings > Phone Update (its towards the bottom of the list) and look for new updates. Mine did two or three smaller updates before it found 8.1. It took about 45-60 min all told and the phone restarts between the updates.
Good luck!
just check my account again on O2.
Bill date 23rd April 2014
Payment due on 7th May 2014
Wonder if i cancel within 7 days (on Saturday) my account will be in credit as full airtime cost - 7 days of usage, therefore if i understand correctly the Quidco will still tracked and payoff?
& as for the games promo...the download links are available in the Nokia App Social app. I no longer have my O2 sim card in my phone, and as such no longer have the 'free games with Lumia' link. So I think it is sim card dependent...
Spent around £3 so far. I highly recommend UK Bus Checker (if you frequently use buses), and Star Walk. Star Walk has been out for iOS for years and it's a great astronomy app.
Speaking of Star Walk, it works great on this phone. The app is pretty much identical to its iOS equivalent. Panning through the skies using the gyroscope/compass on the 1020 is silky smooth. Quite shocked how good it is really. Any Android astronomy app I've used on either my S3 or Moto G have been quite jittery (with regard to panning) and often buggy (Google SkyMap etc). Perhaps the gyroscopes and compasses on iOS and Windows Phones are more optimised?
your phone doesn't have enough memory to sync information at the moment.
last tried about an hour ago
Error code: 8007000E
Update i sorted it now.
I've unlocked my phone (received the unlock code via email a few hours after filling in the online form).
My estimated payment date for Quidco is still showing as 02/05 but I don't think that's correct and expect it to change closer to the date. Will be a nice surprise if they actually pay out by then though
just slide your finger up and down the screen to zoom in/out
Cheers
Use the firmware RM-875 VAR EURO GB CV YELLOW
http://appsocial.nokia.com/AppLists/c2e9a01b-763f-4ae5-a1bc-bc2d369346a3%3b7bcaef58-6a7c-4301-bc70-450379c9774d
also does debranding and installing jeopardise the warranty?
thanks in advance
one of my mates had taken out a refresh contract with O2 on 6th April through TCB. that was for a refurbished Nokia 925 and had received it on 9th.on 15th they decided to cancel the contract and sent off the phone the same day. They never activated the O2 SIM.
they just tell me that on 23rd they got paid by TCB....that was even before their first month bill was collected....
now i do hope you all get your cashbacks to make this deal more sweeter.
I asked on live chat and I may as well of just asked a random stranger on the street instead
Will phone tomorrow to pay off phone and cancel airtime then fingers crossed for quidco.
If I could reheat the op of this deal again I would.
Is there anyway to get this app back as it was really good for gig listings? Or a decent alternative?
Also, is there a decent souncloud app?
And does the phone have an FM redio built in - if so, where is it hidden?
Cheers in advance :smiley:
"Cortana will be released "in the next few months" as a beta for Windows 8.1, and she will be US-only to begin with. The full version is planned for a late-2014 launch in the US, UK and China, with other countries getting Cortana in 2015."
Thanks again OP, a truly excellent deal! :laughing:
ETA: Just upgraded and the date didnt move.
Cant wait until the weekend so can have some time to play with the camera on this beast :smile:
QR codes, and the steps to update Nokia apps for Windows Phone 8 are provided below. The QR codes are provided in the links below as Attachments that you can click on quite simply:
1. Press the Search hardware button on your Nokia Lumia Windows Phone 8 Device and tap on Vision.
2. Hold the camera viewfinder up to the screen to focus on the QR codes provided below.
3. If successful, a small thumbnail of the QR code along with a description of a web link will appear on screen.
4. Tap the web link and it will take you to the Store to update the Nokia app.
http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
Is it worth completing the unlock request form too? This seems the quicker option...
Will they bill me for a second request if I do?
I've seen cashback track at a lower rate, but never higher... Not that I think it'll pay out so it doesn't make much difference in the grand scheme of things!
WPCentral - US based
IJSMblog - UK based
As soon as the airtime bill is payed I'm cancelling the DD
Also, you are suggesting that people will receive amazon vouchers/cashback etc on this deal after cancelling airtime?? Please post clearly its T&C and that there is no way vouchers will be sent unless you keep the contract for 3 months, There will be no cash back on this deal if you cancel airtime-PERIOD!
Your post should clearly state this instead of giving ideas on how to increase cashback via quidco tcb etc etc
Deal is £240 unlocked Lumia 1020 phone and then i'd be keen to see how hot it gets
Rates
£150
INCREASED RATE EXPIRES IN 2 DAYS
for all pay monthly handset contracts with a tariff £37+ (excludes iPhone5s)
£120
INCREASED RATE EXPIRES IN 2 DAYS
for all pay monthly handset contracts with a tariff £32- £36.99 (excludes iPhone5s)
The £20 voucher
Is there anything stopping me giving this to someone else?
My brother uses a Lumia 820 and I'd rather give it to him
How do you get the free games?
I've been given the code, was just going to text it!
Cheers
6 buttons show during a call
top left is speaker
You can't miss it.
When you are on a call it's right there above hold. If you are on the numerical pad you need to tap the button(no idea what its actually called) that switches to the normal view.
It's a relatively easy process....surely you can borrow a laptop to get it done? Alternatively just stick with what you've got. At worst, you'll have to wait an additional few weeks for the Nokia specific firmware to come through. (The WP8.1 update can be had straight away)
1. Press the Search hardware button on your Nokia Lumia Windows Phone 8 Device and tap on Vision.
Where is the search hardware button located?
QuidCo tracked.
Wonder if I could now go for this one.... anyone else done this twice? (or more)
I thought that if you sign up to a 2 year contract you are locked in for 2 years? But it sounds like you have 30 days notice whatever the length of the contract?
Cancelled the airtime, so they then cancelled my actual normal sim contract and tried to charge me for it.
Took two hours to sort that out yesterday and they admitted they had made a mistake.
Today I get a bill for the full contract price of the correctly terminated "new" sim that was cancelled within the 7 day cooling off period.
PAC code asked for, DD cancelled.
1. Take £37p/m contract - cancel straight away once phone is received. £240 cost, with a possible further £157 in cashback = ~£90 (if they accept your cashback claim)
2. Take £37p/m contract - keep it open to ensure Quidco/TCB pays out. O2 are faster paying, so should pay out within 4 weeks. So £240 + £37 for one month - £157 = £120
Neither route has guaranteed cashback...and the second option *may* not pay out that quickly - which *may* mean you have to keep the contract going longer to get the payout. If I were buying today, I would go for option 2. Gives you the best chance of cashback for the smallest financial hit.
Not sure how refresh works/?
(Topcashback, £157 payout on £37p/m and above. I would personally keep the contract open for a month - O2 should pay within that time...and it pretty much guarantees the cashback)
I ordered last weekend on Saturday, so would that mean I have until next Wednesday to cancel, and there was only 4 working days this week, and then 3 next week up to Wednesday. Thanks.
£37 a month on a 24momth is alot to cancel.
The £38/month Refresh plan is made up as follows: £10 Phone Plan and £28 Airtime Plan.
You can cancel the Airtime plan at any time and you have to pay the remainder of the Phone Plan, potentially 24months x £10 = £240.
I hope this clarifies it somewhat. Apologies if I'm wrong, but thats how I understand it.
@Pspvita thanks for the great post and all the tips and updates - much appreciated.
Just gone for this deal with the £157.50 cashback which should get me the phone for around £82.50 if I cancel on the same day. Just considering when to cancel at the moment.
Should be able to sell my Galaxy Note N7000 for over £100 so this is a real result :smile:
Paying the extra £38 essentially guarantees the £157 cashback. To me, that is worth the outlay. But if you fancy chancing it, just cancel the call plan in the first 7 days and cross your fingers :smiley:
I probably would not do a refresh deal again due to all the agro
If you want to use macro, just slide up on the screen to zoom in. It is a lossless zoom, so you don't really lose any quality at all.
You may have accidentally saved it in close up mode, or in my case the daughter did it as she was taking pictures.
Below are certain parts I've copied from O2's own website explaining how the refresh plan works:
With regards to the non-focus issue - is it happening at all focus lengths...or just close up things?
If it is the latter, the camera on the 1020 will only focus at distances greater than 12cm or so....(it is not a hardware fault).
If it is failing to focus at all focus lengths, then it is more than likely a hardware issue (I can't remember hearing of one relating to the lens assembly on the 1020 - but there are always firsts!)
The friend referral thing may involve waiting 3 months with the contract running...it isn't worth it (I say that having signed up via friend referral myself...regret it now!)
Get the £38 a month deal, cancel in the first 7 days - leave your O2 account open though and await cashback roughly 3 weeks later. £157 cashback brings this to £93 or something - which is ridiculous for what is an amazing phone/camera
Ok, so I may have to pay £10-20 in airtime, but the reward is £100 in quidco
very good service from o2, though, knew exactly what I meant and will all be sorted in a day or so
very torn about this phone, the battery life doesnt seem as good as my HTC one.. as otherwise it's spot on.
Might need to rethink and go for a Z1 compact :disappointed:
I paid for my 1020 upfront, so Quidco has tracked on the £240 I paid. Cancelled my airtime yesterday so will be interesting to see if this goes through...
So does this mean my topcashback will not track?
If so then I will cancel before its sent out.
I have £157.50 pending.
I used to be driven crazy by scrolling through the alphabetical list of apps (really annoying it you want Zite) until I discovered that tapping a letter replaces the list with the alaphabet so you can jump to Z!
Like all OSes it has its foibles - personally I hate Windows 8 on a PC but prefer it over iOS and Android on a phone.
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form
Haven't even opened my sim card and it took about 24 hours to unlock using the form
An unintended bonus - if you turn the phone upside down when taking a photo outside, the screen cover becomes a sun shade! The camera app auto rotates the content too...
So yes, all in all, a very nice case!
And if you don't have the time for that, just read the 1st post!
Does this mean I will not get the cashback as it becomes an offline transaction?
Order confirmation page did say that they would contact me in 24 hrs but nothing so far. I will wait for another day and will contact them. Probably they got to know that people are ordering and cancelling the contracts and trying to sort out the issue before they release these orders. I placed order on Friday.
If so, any suggestions for alternative music players (had Poweramp on Android previously which was immense)
Also any good video playback apps to recommend?
Finally, if you were to occasionally use torrent sites to d/l music, is there a best browser to do this from & an app which extracts rar/zip files, so that they can be played in you phones music player
Thanks in advance
I'm not sure about torrent apps - but I have heard others talking about them. Just search the store.
*Edit - WPTorrent looks to be what you need.
New Pay Monthly Contract £37+ Ends in 3 Days £151.50
Almost as good as the original £157?
Has anybody had any cashback confirmed or paid yet?
(I don't download torrents on my phone - so I can't be certain. But having looked at Pocket File Manager, I can't see any limitations stopping you from downloading/extracting/moving content).
Nokia MixRadio does search for all locally stored music. If you are copying stuff over from your PC, just make sure to copy the files into the 'music' folder so that MixRadio searches in the right place
*Edit - I am using Windows Phone 8.1 - Windows Phone 8 may limit you to a much greater extent.
Time to go through the stupid O2 credit system and see if I can snag another 1020... (I already sold another one for £290 last night! - if I get the cashback, it'll only have cost me £173! A nice profit)
Speaking of O2's credit system...it really is awful! They messed up on a contract I ordered - which I then instructed them to cancel. Doing so put a black flag across our entire property (it apparently lasts for 14 days according to a Times newspaper report).
It is 7 days after the day of delivery for cooling off period?
The cooling off period is from the point of order, not delivery.
You will already have read the notification box that pops up when you click through from Topcashback. But to remind you;
Any cashback earned will show in your TopCashback account within 7 days.
We will also email you to confirm once it's tracked.
Where can I actually locate the music folder on the 1020 to see what's in there?
By the way, you literally cannot mess up the update! Sign up for a free developer account on Microsoft's app studio, then install 'Developer Preview' from the app store. Accept the conditions...then go to Settings>Update, and download the updates.
It takes about 1 hour total for everything to install (and about 20 minutes for WP8.1 to install once it is downloaded).
8.1 is SO much better than 8...
Is there an official release date for W8.1 in the UK yet?
WP8.1 opens up a whole world of file managers. WP8 is more restrictive.
No official release date...it will only be released once Nokia have finalised their custom firmware.
You really have no reason not to just update to 8.1 today...
Is there anything to stop you doing this multiple times on the same debit card, address, and Topcashback account?
You need the EMEI and they send you a message to register on the web site, or details of last bill.
Cheers
(Same goes for everyone else asking the same things :smiley: )
In all honesty though, there isn't really a catch to O2 Refresh. It is just the best way to get cheap/unlocked phones. & I would have happily ordered 4 or 5 of these phones IF O2's credit system hadn't blocked me. I have an Experian credit rating of '999 - Excellent'...so there is no plausible reason why O2 are blocking our entire household from ordering O2 phones.
Cheers all
Yes, do a full reset and then WP8.1 will work near perfectly (some v.v.minor glitches - but those will certainly be resolved via Nokia's custom firmware)
When the official update does come out will we all still auto get that (even though we are running the developers version) & would it be advisable to do a factory reset once that's installed too?
Their website says:
Avg Tracking Speed 0 days 0 hrs
Avg Payment Speed 2 wks 3 days
Auto Tracking Reliability 95%
If its supposed to track instantly (as this suggests) I'm wondering if I should cancel and re-order before the cashback offer ends.
BLACK
I ordered the phone on Monday morning but it was delayed by one day for fraud check. So are o2 open on Sunday for me to cancel or do I have to do that on Friday?
Also, is the main camera app not called PRO anymore?
Cheers
'Camera' is the generic Windows Phone camera. It takes 5MP shots only.
'Nokia Camera' used to be called 'Nokia Pro Camera', but has simply been renamed. This is the app you should use to make the most out of the camera.
How many O2 contracts are you allowed?
If mine does not move to confirmed by Friday will cancel the phone and airtime and return both.
O2 is highly rated on TCB/Quidco...
Thanks pspvita.
Now if you didnt cancel the contract until you get paid via quidco, I assume you then would have paid for a months rental?
"Average payment 2 weeks & 3 days"
So I am cancelling with topcashback and re-ordering via quidco.
I did that same thing. Our house is now blacklisted by O2 until the 14 days have passed from the original cancellation...
If you cancel, you may not be able to place a second order.
(I have a '999 - Excellent' rating on Experian...yet I am now being instantly declined!)
https://www.dropbox.com/s/lz87tpekek9capc/image.jpeg
Full body skin inc lens cover and lens
£38 pcm x 3 = £114
£210 remaining on phone
£324 - £150 quidco = £174
if it pays earlier
say 2 months - £146
after 1 months - £118
if you cancel within 7 days and still get paid it could be £90 plus £7 line rental for 7 days - £97
so it could range from £97 to £174
How long did it take? Some were saying it took a few hours?
Estimated payment date 15th May so looking good so far for just 1 month of airtime
Until people start getting quidco payments we wont know how accurate these initial payment dates are, which should be quite soon, mines 3rd may currently
O2's website won't let me place another order so it looks like I've missed out - but the £150 cashback was too big to risk missing.
Reading through other people's posts on here, and it would appear that the maximum time it has taken an unlocking code to come through is two days.
You should receive the code in an email with badly worded English. Quite strange really as I thought O2 has only UK-based contact centres, however these codes are apparently processed by an external, overseas company (IIRC).
Remember, you only have two attempts to enter the code. Any attempts after that would mean that you will need to request a new code. If you attempt to enter codes wrongly ten times, the phone will become permanently locked to O2, and O2 based networks like GiffGaff.
Exercise caution when entering your code as, for some strange reason, the numbers are blanked out with asterisks as you are entering it, so you can't visibly see what numbers you've just entered. I don't know why Nokia do this, it's not as if you can use that code on another phone...
i am on android
I am a hardcore Android user, but Windows Phone is seriously becoming a very competitive operating system, especially with the 8.1 update.
The camera is better than any camera I've used on any iOS or Android device.
feedly rss
pocket
and google keep for notes
and google for contacts
can i bring these over to windoes
Pocket - same as above
Google Keep - OneNote is much better
Google contacts are easily synced across to Windows Phone. You simply add a Google account when setting up the phone. All your Google contacts and calendar events will appear.
I prefer OneNote to Google Keep as I prefer the interface.
i wernt to an 02 store but i couldnt view it properly as it was 'caged' up...
It has a 4.5" screen.
I can comfortably use it with one hand.
However, my old phone; the Samsung Galaxy S3, required two hands for comfortable operation.
And if i keep the phone for a month before cancelling is that possible or am i tied in? Thats to make sure i get cash back before i cancel but don't want to get tied in.
Thank you
so it should work out at around 82 pound with cashback
so is everyone waiting for cashback before cancelling... or waiting for it to be paid?
All the phones on the websites are listed accurately aside from Nokia which has a cheap refresh plan
2 wks 3 days. Probably will wait a month before cancelling the contract.
O2 online chat just told me it is 7 working days from the date of dispatch. The black is out of stock until maybe today - hoping they don't post it out now until after the bank holiday (6th May) as 7 working days takes it to 15th May..........the expected Quidco payment date! So it COULD work out very nicely
I ordered Monday was despatched Tuesday because of the one day credit check delay.
Mine is still stuck on pending. I am going to reorder via quidco as it does say on Topcashback the order has to be completed wholly online so as mine was referred I think it breaks the condition.
Is there any other way of getting the code with out opening the phone.
thanks
I can see you have placed multiple applications and all have been declined accept the first one.
When you place an order As well as our credit scoring system, we use business policies to assess all new applications. On this occasion you didn’t meet our criteria so we’re unable to accept your application.
As our business policies are commercially sensitive then I am unable to discuss the specific reason why we rejected your application
I’ve also looked at your account which you state you are returning this account is still showing live and until returned cannot update on our system as cancelled.
With regards to your family members being declined they would need to contact our team from their own email as we are unable to discuss their application decisions with yourself due to the date protection act.
I cancelled my original order before my phone was despatched (which is what you are planning) - and this is the loop that I am now in! I have the top rating on Experian (999) - but it makes no difference...the O2 credit referral people are useless!
This is the first order that I'm getting delivered home (previous were delivered to store), so no - I don't know who will deliver the 1020. I hope it's DPD though... I quite like the tracking option which allows you to see the driver on a map :smiley:
Despite Quidco saying the estimated payment is May 10th, I'm still going to play safe and keep the contract running until its either confirmed and/or paid...as the estimate is soon, hopefully a maximum of a couple of months at £28 but still gets me another £90+ off the £240. Pretty sure Quidco terms state if the contract cancels before payment they wont pay out. A bargain at £240 either way so anything extra is a bonus.
(Previous phone was a Lumia 800 which is/was fantastic and feels a fair bit more solid than the 1020 but still really good quality and like the bigger screen and extra apps available)
So ordered Monday 4am -
Despatched on Tuesday.
Delivered Wednesday 8am.
UNlock requested 12.30pm Wednesday.
Unlocked 3pm Thursday.
So I have until next Tuesday to cancel if my Quidco does not go to confirmed as it's stuck on pending.
I am in two minds to just buy the phone outright and sell it on and not bother about cancelling and re-ordering. It may be one I missed out on.
Topcashback tracked within a few minutes.
I now have £303 pending
Lets just hope they honour it - and I'm not waiting months!
O2: Your 7 working days starts once you receive your order at your delivery address.
But again there is no harm, it either 1 day here or there. You can also chat with them again
So if you cancel after its paid it will be just over 4 months.
4.25 x £28 = £119
So £240 + £119 - £157.50 = £201.50 -
It's 7 working days from the date of DELIVERY, not despatch. I am 100% sure about this.
Quidco don't always do that it is just my experience when I had a delay with TalkTalk cashback
O2 keep saying they 'apply their own business practices'. As far as I can tell, those business practices revolve around arbitrarily blocking entire families from applying for any form of credit on O2. It's madness from their business point of view...they are turning down applications for an entire family with perfect credit history.
Hmm - annoying!
The order was cleared the next day and posted.
I have bought 3 times from o2 before and not had a problem. Had contracts before from them.
Now if they flag up names and addresses then that is something you really can't fight o2. Sometimes you can't get all the deals. It sucks but sometimes that's how the cookie crumbles.
If you still haven't got a code after 24 hours just fill the form in again, I received 2 unlocking codes as I used the form twice
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form
It annoys me that such companies can so arbitrarily make such decisions. Also, O2's credit check requests have negatively impacted my Equifax result ('previous searches' is the only area marked as 'good' rather than 'excellent'. O2 are the only company listed in that section!).
I wonder why companies are allowed to retain such data regarding their justification for such credit decisions. It just doesn't make any sense to me.
You cancelled within 7 days - did you get a bill generated?
My bill has not been generated as yet.
yes via tcb
im still at pending
no bill yet can take 14 days
£150 Quidco or TCB is available by uploading your receipt. Also you have 7 days to return the handset and 14 days to cancel the airtime contract this way (but the phone in my hand now).
Only downside seems to be if you're a TCB premium member you can't get the £7.50 extra.
I've gone with Quidco as I have premium membership and have found their service to be excellent in the past.
I don't plan to cancel the contract until Quidco are offering me a guaranteed payment - so it'll cost me a month or so rental.
Lets just hope it gets adjusted down!
http://9cases.com/2013/10/30-awesome-cheap-nokia-lumia-1020-cases/
http://www.amazon.co.uk/dp/B00FR9D0T2/ref=pe_385721_37038051_TE_3p_dp_1
http://www.amazon.co.uk/gp/product/B00E5NOZTK/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1&tag=androcentr-21&m1k=vb_wp
14 days is to cancel the credit agreement to buy the phone - again that's a legal requirement. However, after 7 days you can only cancel the agreement by paying it off and keeping the phone.
It's not clear what the minimum period for cancelling the contract is before 30 days notice is required - I'm likely to have to keep it for a few weeks until Quidco tracks and pays anyway.
Another advantage to buying in-store; it comes with a charger.
I had ordered & received the phone (It is a magnificant phone); However my Quidco cashback is tracked and estimated for 6-June; not sure if it makes sense to wait; BTW, I also got 2nd month tariff off as an offer while ordering online.
anyone willing to sell their phones now :P
Got the unlock code through just now - taken just over 24 hours.
So ordered Monday 4am -
Despatched on Tuesday.
Delivered Wednesday 8am.
Unlock requested 12.30pm Wednesday.
Unlocked 3pm Thursday.
Received first bill dated 2/5 for £30.80
First phone bill for £10 to be paid on 16/5
7 working days from despatch is Thursday, if its from delivery its Friday and if we don't include the bank holiday its Moday 12/5.
I will need to confirm this.
Can someone confirm that when I phone up to cancel do I pay the full amount £30.50 and then leave a credit on my account and also pay the £240 in the same call?
http://www.ebay.co.uk/itm/Genuine-Nokia-PD-95G-Camera-Grip-Battery-case-for-Nokia-1020-white-FREE-DEL-/261466017040?pt=UK_MobilePhones_MobilePhonesCasesPouches&hash=item3ce096cd10
£40 (best offer option)
http://www.ebay.co.uk/itm/GENUINE-PD-95G-CAMERA-GRIP-BLACK-FOR-NOKIA-LUMIA-1020-/171315582474?pt=UK_MobilePhones_MobilePhonesCasesPouches&hash=item27e334560a
The O2 shops were surprisingly cheap a few months back when I purchased my camera grip. They had them for £29.99 - but I used an O2 priority moments offer for 20% off all cases to bring it down to around £24.
That will do for me in case I decide I don't want the phone when cashback has paid
Can you provide a link of what components and manual for the debranding?
If you want rid of your O2 boot logo and you know what you are doing you can flash a uk sim free firmware guide below
http://forum.xda-developers.com/showthread.php?t=2515453
Use the firmware RM-875 VAR EURO GB CV YELLOW or BLACK if you have black phone
And glad I went for black with the extra £23 at CEX!
The status hasn't changed to confirmed or paid though
I had delays with TalkTalk cashback and after contacting Quidco they settled it in the end and took it up with TalkTalk. Just noticed that a cashback estimated payment date on something I bought through Euroffice that was showing this morning as payment expected 15th May is now showing 16th May. I trust it suggests that Quidco have reasonably accurate information.
I've had a chat with Quidco support. I was told that the estimate payment date is "based on historical data on when we would have expected this to be confirmed by. If this is not, this will move back. If this passes the 2 months, please do inform us and we will be able to assist further".
I was also told "I'm pleased to tell you that your cashback is progressing as normal at this stage, so please don't worry - we have everything in hand. Transactions with O2 Mobiles do usually take around 2 months to be confirmed in your account."
I think the estimated payment date on the Quidco website (before it gets amended after proceeding with the purchase) may be the correct date. The website did show the estimated payment date would be in June. After purchasing the phone the estimated payment date was updated to 02/05/14 but like I said previously you would have to be very optimistic to get paid by this date
tarriff taken???
I know some people have said they've been paid cashback even though they cancelled their contract but I personally feel there's a better chance of being paid should someone continue with the contract.
http://www.ebay.co.uk/itm/400679377072
It's a really, really nice case -- and also has a raised ridge around the camera module protecting it from getting scratched etc.
anyone with wireless case does it provide any protection for the phone please
Topcashack still £157.50 but it seems to be less reliable at paying out and paying later.
http://www.nokia1020grip.co.uk
* Ignore - just spotted the drop down menu :smiley:
Ridiculous !
I didn't have to put down a deposit or anything. It processed in about 20 seconds.
It's actually worked out in my favour as I can now apply for the free camera grip!
Does anyone know where this deal is advertised on Nokia website? I would rather fill in this form knowing for sure it is legit, before submitting my personal details (not saying it isn't legit - just want to be sure)
http://www.nokia.com/gb-en/phones/phone/lumia1020/offers/?opp=10
Both pages state " *Visit Nokia.ly/cameragrip for participating retailers " but that web page is just the claim form.
There is a store locator on Nokia's website, but it seems to bring up only Vodafone, 3, Carphone Warehouse and Phones 4 U
I know it says USA only, but wondered if anyone has found a work around???
Tried the free camera grip as well, no joy.
It definitely does work. Having said that, you may as well just wait for the official Cortana to arrive (China and the UK are next in line. Reading between the lines on WPCentral, I would guess that it will arrive with the official release of WP8.1 devices into the UK later this month)
Link
Incidentally - if you look on the Quidco page for O2, it says that if we ordered an item today, payment would not happen until late June...
I quidco also says the above.
I suppose it's how you interpret it.
Larry: Ok, thank you. Do you know when we can expect to receive those vouchers?
O2 : Manral: You'll get it with in 30 days.
Larry: 30 days of today's date? Or 30 days from the date of the original order?
O2 : Manral: 30 days since your father refer you and you accept the deal and placed the order.
This guy did seem far more assured than the usual live chat people. As such, I am expecting to receive my vouchers in the next two weeks. I will update if this actually happens (if it does, then it is probably a better option to go for vs the higher risk cashback option)
There was also an app dedicated to opening up flash videos on various websites. I'll link you to it if I manage to find it.
TCB is showing as pending on my account - I have to give credit check a ring - she said to ring them to clear a few things. I had an email to say I would be contacted by email etc I suppose if I ring them it speeds up things.
Went through TCB rather than quidco (which people say is faster paying?) because TCB allow you to be paid in Tesco Clubcard points which can be doubled up etc so for me is worth more.
Reason is I keep getting an error when trying to purchase online but my credit rating is good, just did a check, so will try purchase instore..please advise?
So yes, don't be too surprised if you get rejected for instore credit too! & yes you can get Quidco via receipt upload...but I personally would not trust it for such a high value cashback order.
Good luck
my only gripe so far unable to backup chat history in whataspp from my 920 and restore it to my 1020. shame whatsapp doesnt allow the process so smoothly comapred to iOS (think an android hack is avilable to do it too)
Anyone else managed to order it after IMEI invalid message?
No reply from Nokia about the battery grip yet. I've kept screenshots of the websites advertising the offer in case they dispute it.
Looks like one of you may well get a free Camera Grip Case after all!
If you haven't already, I suggest you email Nokia at [email protected] with details of your IMEI number (and purchase date if you bought it in May!)
Not much cashback is going to be left guys after the months of airtime.......hope you like the phone enough!!
I liked the rubber case (flip cases are annoying and bulky!) that came with my old Lumia 800 so have ordered something simlar off Amazon. I had a Skinomi screen protector (it's the only one I can find that's curved at the edges) on the 800 - but they're expensive in the UK and the lifetime warranty seems to be worthless (they charge $14 to post a new one). I asked about getting a skin professionally installed at a stall in town and was quoted £35 which seems a lot of money!
I've been sent an email by O2 confirming that I need to pay "£258.96 Early Termination (VAT Not Applicable)"
I cancelled the contract before the 7 working days and just paid the handset cost.
I didn't wait for the quidco to track as I was concerned I wouldn't cancel the contract in time (specifically for this reason)
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=191163541706
The back of the case protects the camera module (it has a ridge that goes all around the edge of the module). & the actual flip part is really thin and doesn't add much bulk at all. The material also looks far more premium than the price would suggest. It also fully protects the phone in every way...
Well worth a look IMO.
Good to know there's a whole bunch of people on here which help out! Thanks! :sunglasses:
Seems a pretty scurrilous thing to do IMO.
http://www.hotukdeals.com/deals/nokia-lumia-925-144-o2-refresh-potentially-49-quidco-tracks-1882091?page=5#post21715075
My quidco estimated date is now 21/05 and it keeps changing, it was 20/05 yesterday
Incidentally I have purchases with Game and Euroffice where the estimated date has gone up by 1 day for each of the last 7 days! The Game purchase was September 2013 and Quidco are going to look into it. Apparently the Euroffice one is 'progressing nicely'........even though they keep shoving another day on the estimated date
Perhaps the more people that moan to Quidco, Quidco may be able to lean on O2 a bit or at least be more accurate with their estimated payment dates.
(I've done the same thing with the 3x 1020's I have so far purchased. I've no idea what to do with the £100 or so in MS Store credit that I've accumulated over the last 15 months!)
Even if TCB & O2 friend referral fail to pay, I will still have made a profit. However, if they do pay out;
£570 + £237 (TCB/friend referral) - £480 (phone plan) - £41 (1x month of call plan) = £286 profit
I also got £40 in store vouchers and may also get 2x camera grips :smiley:
Cheers OP - a nice little earner
£570 + £237 (TCB/friend referral) - £480 (phone plan) - £41 (1x month of call plan) = £286 profit"
How have you made £280 of profit if TCB and O2 don't pay?
"Even if TCB & O2 friend referral fail to pay, I will still have made a profit."
By the way, for the friend referral, do you think it'll go through? Because technically, you've cancelled the contract and therefore O2 shouldn't pay out according to their terms and conditions (I spoke to O2 CS and they said it's 3 months before the referral is paid out).
£275 and £295
I just wish O2 weren't so tight with their credit...I would happily have bought 5 or 6 of these :smiley:
The friend referral is going through without a hitch thus far according to O2 Live Chat - I have been assured that the payout will be confirmed after the first month 'happy period' is over. As for TCB, I expect it to pay out within 4 weeks (some 925 owners on the Refresh deal have already received TCB payouts).
In all honesty, even if I had to shell out for 3 months at a combined £41 per month, I wouldn't feel aggrieved. I still stand to make a tidy profit...especially if the camera grips come through!
Looks like I'm the only generous one on here as well, offering a camera grip for free to any phone keepers :disappointed:
Can this only be used on the 1020, or can i use it on any Nokia windows phone?
Are they just codes that you can enter on in the app store on any Windows phone?
Thanks
The games require finding them through the Nokia section on the handset or getting them online after registering the phone to your account, I am unsure if these can then be installed on any other Windows Phone after redemption, it is highly likely that these will only install on qualifying Nokia handsets as with manufacturer exclusive apps like HERE Drive+.
Once my referal voucher has been received then I can cancel my contract by giving 30 days notice and only pay for the remainder of that 30 day period (ie not the full £13 a Month for 24 Months which is states on my welcome letter)
Is this correct?
I use an Android tablet and an ipad and have checked out my son's Android phone and my daughter's iphone and none of them seem better for a phone that WP to me (I've just upgraded my Lumia 800 running WP7 to the 1020 running WP8). Maybe that's because I was used to WP before I spent much time with iOS or Android (and before that I had Symbian phones so I've been pretty loyal to Nokia).
I can understand those complaining about lack of apps, but there's little on Android or iOS that I actually want on my phone (and nothing I need) that I can't find for WP.
The only irony to WP for me is that my employer has recently changed our email to Office 365. As a long time user of Hotmail, Onedrive and WP I thought this would be ideal for me. However, I can download apps to my Android tablet and ipad to check my email but there's no such app for WP because it's built in. I can only access my email using the phone if I'm willing to sign over control of the phone to my employer. So I have to use the browser to sign into email rather than an app - on my Android tablet and ipad the apps work fine and notify me when an email comes in, the Lumia can't/won't do that.
2. Can't share links through whatsapp (ok this may change un an update)
3. Gmail sync takes an eternity
4. Not as easy to navigate through some links in browser
5. Dislike the one scrolling start screen instead of swipe each way home screens on android
6. Dislike the long list of apps
7. Forget not as many apps, the app store is nowhere near as UI friendly and doesn't display content half the time (like when WP8.1 developer rolled out)
9. Battery life is crap, no two ways about it
10. Have to have separate email accounts pinned to start screen instead of all accounts in one app
There literally is nothing I can see that WP does better than Android but so much that Android can do better. I'm not denying that WP isn't a good OS for it's relative infancy but to change from Android to WP is a big mistake and I expected so much more. I find myself using my LG G Pad and Toshiba Excite Pro a lot more now whereas I hardly used them and always used my Nexus4.
Don't get me wrong, Nokia hardware is first draw as ever.
All the above is just MY opinion of course
Poor Facebook app
Lack of sending links via Whatsapp
I'm sure this will be fixed in due course (apart from battery life)
The hardware and camera were excellent, and I actually liked the UI, however I have gone back to android and don;t think I'll be going back to WP
Microsoft are shortly releasing a hugely revised Facebook app...
Oh, and my battery life in 8.1 is significantly better than in 8.
But if you are happy with Android, no problem. I'm sure Windows Phone will advance into an OS that better suits your needs. For me, I could never consider going back to the jumble that is Android. It's an ugly mess IMO
Also, why not just get a family member to refer you? At least you would then get the full £80...?
I do hope WP does get better and better, competition is a good thing.
For a family member to refer me, they would need to be on O2... which no-one I know is on. I'm planning to keep my contract open 2 months anyhow as I want the quidco cashback, so that shouldn't be a problem either :wink:
Now just need to wait for my delivery!
A question though - has anyone gotten the vouchers? How long does it take?
M.
I use Bing though, so had never noticed.
I am just waiting for MS to super slim a surface pro that has at least a 13inch screen, they are not listening! REDMOND PIE CAN YOU NOT HEAR ME SHOUT!!! I want a 13 inch surface pro that is slim and is a transformer!!!!!!!!
Like these:
http://blackberry-cn.com/wp-content/uploads/2013/11/Nokia-lumia-1020-leather-case1.jpg
Come on manufacturers stop milking us for money and give use something you know we will buy. I wish I was a designer at one of these companies - I would be the next Steve Mobs :smiley:
I contacted support saying that TCB were already paying out and my estimated date was always moving, they got back to me to say they would pay me and chase O2, result!
However currently it's saying I can only have a payment of £90 when it tracked at £95 :S not going to complain over a few quid though
I couldn't find anything else I wanted/needed to buy. I have everything I need - most things are either made by Microsoft, Nokia or given away by developers as ad supported apps.
The thing I imagine I'll spend all my credit on is Xbox Video. Not that it is a great service...but simply because I have all this free credit to use!
edit: Just read on Quidco site its an annual £5 fee, oh well
where does it say payable date? I only see 13 weeks.
And that was it. She said she'll pay and then get the money o2 at a later date
Who did you speak to, husainemr?
like others have mentioned the camara grip offer comes up with imei used before error message
tried to query refer a friend offer would be paid in addition to quidco as that was the deal maker for me
anyway...o2 now advising no way to input friend referrer code and therefore not likely that would get paid
this was deal breaker for me and phone going back today for cancellation
without a doubt...o2 customer service used to be excellent but now as bad as orange.............staff just give you the runaround....provide misinformation.....offload or disconnect you.......no more o2 for me
tbh think i have had my day with contracts and will go to payg as only a light user
hope others get all the goodies and vouchers and cashback
cheers
af
So I would have to pay a total of £237 ? Today and contract would end on the 9th June ?
Thanks
It is still a storming deal - these are selling on Ebay for £350+...and I have sold two privately on Gumtree for near £300.
Add in the £20 store voucher and the possible camera grip, and you have a great deal. (Oh, and the £157 cashback too!)
If I were you, I would just sell it on Gumtree/Ebay and make a profit - then just wait for the cashback to come through. You'll turn an easy £120 profit without even trying.
Email arrived today telling me it's been approved and will be with me in 28 days.
cheers
af
First off, big hats off to Pspvita for finding this stonking deal.
Phone has just been delivered and got a few questions... In order to unlock this, do I need a non-O2 SIM at hand? Or can I request the unlock code from O2 and input that without a "foreign" SIM??
Also, am I right in thinking most people are waiting for the cashback to be paid before cancelling the contract? I'm guessing Quidco will almost certainly not honour the deal if you cancel in the first 7 days right?
Cheers.
I personally am waiting for the cashback to pay out before I cancel the contract. I would rather pay ~£40 extra to guarantee the £157 payout.
This IMEI number is invalid or has already been used
Now, I'm pretty sure its a valid IMEI (checked three times) - so that leaves that it's already used…
Anyone else getting this?
Do you need to pay £240 within 7 working days to cancel the contract later after 7 days? I want to confirm, if I receive the phone on 1st May. Can I call around 20th May and say, I am not happy with the contract and I want to pay for the phone and cancel airtime plan only? is that possible
or do I need to call within 7 working days meaning around 10th May and tell them that I want to pay for the whole phone £240 and so that the airtime plan will become monthly rolling contract
basically I want to keep the phone and cancel the contract. Again I do not want to take risk with cashback. So do I need to pay for phone within 7 working days and then wait for cashback to be payable and give 30 day notice
Did you get a confirmation or a Thank you on the page?
I retried and got the invalid imei or it has been used already etc message
I got an email less than 24 hours later confirming that my application had been accepted.
(I also got a phone call from Jem at Nokia today and thought for a moment I might get 2 battery packs - but I 'fessed up too quickly that I'd already got it to work).
Anybody else with problems: either email [email protected] 9as eek said above) or go to http://www.nokia.com/gb-en/support/contact/ and select "LAUNCH LIVE CHAT".
Lots of other colours available - all $20 inc shipping
As such, why do you expect Nokia to accept your request or indeed recognise your IMEI on the free camera grip website?
Just be happy that you got a stonking deal on a cracking phone...and also got another £20 in store credit from Nokia too.
2. After seven working and upto 14 days you can withdraw from the airtime credit agreement but will need to pay upfront for the phone. The airtime contract will cease immediately.
3. After 14 days, and upto the end of the 24 months, you need to give 30 days notice to end the airtime agreement
- Chatted to O2 support online, who were able to verify that my reading of the IMEI off the box was correct, but were unable to help further with the offer
- Called Nokia support (0844 409 6620), who said that some phones hadn't registered properly. They took my IMEI and details, and said they would contact Nokia directly and would let me know within 5 working days if I can retry on the site.
Not entirely happy, but looks like I don't have much of a choice…
M.
So going with 3rd option, as long as I am happy paying 30 days notice, I can call them after 14 days and ask them that if I can pay for the phone completely and give 30 days notice to disconnect :smiley:
oh dear
o2 at it again....
while cancelling the contract within 7 days cooling off period and paid up the £240 for phone i treble checked and advisor said the maximum bill expected for air time would be around £5......
after checkign the comments from ohter members, i checked the bill again today (was for £20 generated last month and direct debit went through 2 days ago....so was expecting a new bill with some credit)....and hte bill was for
£357
what the heck o2?
just off the phone and o2 promised to recalculate the bill....
really not happy.....especially after going through every rule in the book this surprise.....what if i did not check?
my sincere advice.....all those who cancelled their contracts within 7 days off cooling off period.....PLEASE DO CHECK your bills periodically.....
O2 CS has really gone down the hill recently
This is something I have picked up on over the last few years. :smiley:
My 'Updated' date is different to the 'Payment' date on 'My Activity' page but given I have £140 riding on this I am still reluctant to cancel until the cashback shows as 'Confirmed' rather than 'Tracked' despite your assurances.
I would ask via 'Live Chat' if there was anyone there however, even though it's gone 9am, "there's no-one available to chat at the moment".
I ordered on the 28/5 and still on pending.
You can reset your account password in My O2 and then re-submit the form by entering the characters of the security password that are requested. This worked for me. :smiley:
& yes, you pay the remainder of the 'phone plan' when you cancel the call plan. So £240 + however many weeks you have had the call plan running
Can you get a code from ringing them up?
Any ideas why this would affect anything?
I took advantage of this offer and paid £240 upront for the phone and cancelled airtime within 7 days. I have just had a bill from O2 for 247 pounds odd.I called them to query and was told that I was on a simplicity tarriff and it was a cancellation cost of a 24 month contract. The guy on the phone was also unaware of the refresh deal where you can cancel airtime without penalty. This may sound a little confusing and it is to me but I just want to make sure you all keep an eye on your 02 bills incase they try this on any of you. The guy said he will call back in a couple of days and tell us what is going on. In the meantime I have cancelled the DD.
So be on your guard
Would anyone like to refer me and share the referral bonus if I try to buy over the phone instead?
have you had your vouchers yet or any update on their status?
Current cashback for a £23 a month deal is £50 (it was £80 last week) so I am going to go down the referral route. Got the missus to send me a referral.
Not in a hurry to disconnect so will wait 3/4 months to get the voucher(s) and review if I want to stay with O2.
Cashback/referral or not, either way this is a great deal - amazed it is still available on the O2 website. Now been available over 3 weeks so surely it can't last much longer?
I copied my O2 chat transcript to this thread. The salient bits of info; according to live chat, the referral will be confirmed after the '30 day happiness period' is over. So in theory, it should take a 1 month to confirm - after which, you can cancel the contract.
Also, remember to apply for the free camera grip (I have had one of my IMEI codes confirmed - now just waiting on the other two 1020's that I ordered). Oh, & and make sure to redeem the free £20 in store credit
Both airtime agreements were cancelled within the 7 day cooling off and the phone plans paid off at the same time, but the accounts are still open as O2 need to refund most of the first month's line rental (they billed both accounts within 3 days of me receiving the phones).
All of the ancillary deals are still available. You still get the £20 store credit, and more than likely get the free camera grip. The phone is unlocked for free by O2, and has the exclusive 64GB of storage.
In short, even if you bought today for the lower cashback, you would still be getting an amazing deal.
I personally think the camera is superb - though I have never owned an N8 so can't directly compare.
Here is the first photo my mum took with her 1020 which I have uploaded to my OneDrive. (She is a real technophobe!)
Click on the following link to see it at full 5mp Pureview resolution;
https://7u0nuq.bn1304.livefilestore.com/y2p7sBAZHkBzDGxPAhx3KbMO2EyVxCWYX_BZTqF_W8892SPG4Ns8N9Lb6CynVZ0CAvxN696Yh-0fMt6KQCcJxpRUa4gneX3YiX_AuirHmwK1P4/WP_20140426_17_15_35_Pro.jpg?psid=1
I am blown away by the detail that the camera can pick up...particularly as that was a windy day on which I expected there to be some blur (the DNG raw photo looks even more amazing - though it is 20MB in size!)
26/4 - order placed online, once completed a message came up on screen saying that additional checks were required. TCB tracked into account.
28/4 - order confirmation email from O2
29/4 - phone delivered
7/5 - airtime agreement cancelled and phone plan paid off
11/5 - cashback in TCB account
and Quidco is back up to £150 for the next 6 days (I'm guessing TopCashBack will follow soon)
Cheers again PSPVita - probably one of the best deals I've seen on HUKD.
It certainly shouldn't have been expired!
On the Quidco issue someone commented with me, it was £120 last night! I just went through live chat with them.
so basically in the case the phone is £240, over two years that's £10 a month for the phone. Then the rest of the bill is your desired minute plan.
Say you get four months down the line, and you think, man, this phone is whack, or you are bored with it, you can buy the rest of your phone off which would be £200 and get a new phone. rather than before you had to buy the lot off afaik.
"Dear xxxxx,
Claim Reference: xx
Your Nokia Free Camera Grip claim has now been validated. You will receive your Nokia Lumia 1020 camera grip via post within 28 days of receipt of this email. Please note that the camera grip will be posted to the address supplied as part of the claim form process.
Please keep this email for future reference.
If you have any questions please check our Terms and Conditions or email [email protected]
Kind Regards
Nokia Free Camera Grip Promotional Support"
WOOHOO!
Emailing always works
Claim Reference: xx
Your Nokia Free Camera Grip claim has now been validated. You will receive your Nokia Lumia 1020 camera grip via post within 28 days of receipt of this email. Please note that the camera grip will be posted to the address supplied as part of the claim form process.
Please keep this email for future reference.
If you have any questions please check our Terms and Conditions or email [email protected]
Kind Regards
Nokia Free Camera Grip Promotional Support
"You won't receive your reward if your friend is in arrears or disconnects from O2."
Having said that, they won't make much (if any) profit from customers that leave straight away. Refresh itself is a product that only a confident business can launch - O2 are banking on their service being so good that you want to stay. Simplicity was a similar move - O2 were the first UK operator to launch a 30-Day SIM-Only product, and it was very successful. A lot of people in the industry at the time were adamant that it wasn't a good idea, that it was be better to tie customers in to 'lock-in' revenue, yet it worked and all of O2's competitors followed suit.
The battery life isn't amazing - but the deal and that camera is!
Has anyone had a quidco payout after cancelling the contract? Am I better going for TCB where the cashback is less but sounds more likely to be paid?
not to be confused with;
'£20 instore credit'
The £20 comes via a Gift Voucher app on the Windows Phone store, and can be used to purchase apps and services using a Microsoft Account.
Copied from the OP;
Free Games vouchers
£20 voucher and £34 worth of games. ( Valid on purchases between 14th April and 20th June)
http://www.nokia.com/gb-en/campaign-world-of-entertainment-x/
Pretty much EVERY question you have can be answered by reading PSPVita's opening post. It is all contained there :wink:
If I were ordering now I would go with quidco as it's currently at £150 vs TCB at £84 - TCB do seem to be paying out a lot quicker though
Personally, I don't trust my luck that much :smiley:
You could wait a few hours for Topcashback to post their £157 cashback deal
Cheers OP :sunglasses:
Just be happy with £150 in Quidco, a free camera grip and £20 in MS store credit :wink:
But won't the first £38 at least have come out of my account?
Ignore original comment - I didn't read the pricing properly and added in airtime.
Have many people been successful with the cashback? How long do they usually take to payout?
Thanks
£13 air time plan = phone them to cancel and you won't pay any of this.
An unfortunate development by the way. Nokia just updated their 'Camera Beta' app. The best features in the new app are reserved for phones running Snapdragon 800 processors (continuous autofocus being one of standout updates). Hopefully Nokia will make such features available to all in due course - particularly as the 1020 is THE flagship camera phone on Windows Phone.
http://www.wpcentral.com/nokia-camera-beta-prepped-cyan-gets-new-features
Suzanne: I'm afraid that they only offer cashback on completely new contracts.
Suzanne: And not on speed to refresh contracts.
Suzanne: They did used to offer cashback for that, but not anymore I'm afraid.
The only fly in the ointment...O2's credit controls! I've got three contracts with them now -- my credit profile should certainly allow a few more at least...we shall see!
its giving me a security certificate issue, anyone actually used it?
Glen
''Charge your Phone to 100% with flight mode. leave it on 100% for another hour before unplugging it.
-Now use your phone as usual and decharge it to 0%
-When the phone shut down by itself, it's actually not empty! When you try to turn it on again you will se the big blinking battery on the screen. Wait ~10-15 mins then it will turn on again (once my phone turned of with 0% and I got only the blinking battery, after 10 min I could turn it on, I had 13% left and could use it for another 6 hours! - This was what I meant with wrong calibration)
-Repeat this until your phone is dead (it doesn't vibrate any more when trying to turn it on), now when you charge it, the windows button led will blink for a few minutes
-Charge the phone again to 100% without an interruption and leave it again an additional hour. If the phone refuses to switch-on again after the battery symbol, as mine did, just plug into power until it restarts then pull power to fully drain battery. :wink:
-Repeat all the steps mentioned here at least 5-6 times (charging-dicharging until dead-charging- ...) therefore I said it wont work immediately.''
BOUGHT IT ANYWAY
FOR GODS SAKE :'(
So let me just get this right, I could technically;
Pay £240 for the phone, sell grip on eBay for £25, get £150 cashback from QuidCo and sell the phone to CEX for £249? Because that's £184 in my pocket in profits, surely not?
Consider this a win win!
If you want to upgrade to 8.1 early, check out the OP
If you want to tag someone on Facebook, just put @ followed by the persons name. Simple
Battery performance in my experience is also markedly improved in 8.1
I have no issues with app selection --- get yourself involved with WPCentral to have some pretty great apps revealed to you.
WP8.1 also has system wide volume controls for media/ringtones & notifications/headphones
In short, you just need to get yourself Windows Phone 8.1. It is free and easy to do. As usual, just check the 'deal' details at the top of this page :wink:.
People's frustration with Windows Phone is just through a lack of information about the solutions that are out there. Even with its more limited app store, I still think WP devices are the best out there right now. For me, the camera on the 1020 is enough to offset the small niggles that still persist.
In comparison, got a brand new one recently from o2, first charge got well over 6 days battery life on standby, only turning off glance and double tap to unlock from factory defaults. Installed all my apps including Whatsapp (which we all know drains the battery) and currently at 2 days 4 hours, 40% remaining, estimated time remaining 1 day 10 hours. So that is 3.5 days on a single charge with mild usage and Whatsapp running.
Also, this is all compared on WP8, not 8.1.
I only got mine resolved by forwarding on my credit reports to O2's referral department. They tweaked something at their end...and out shot 2 more Lumia 1020's for me :smiley:
And at top it says o2 maintenance?
You are more likely to be accepted on the £240 upfront agreement as it is far less risk to O2. So give it a go :smiley:. I personally always want that £150 kickback...hence why I keep trying for the £38 p/m contract :smiley:
There's money to be made even at the £240 handset cost level (before you even include the grip/store voucher/cashback)
Your argument is pretty much the same as: ''Smoking kills? That's funny, I know a guy who's 70 and has been smoking whole his life!''
Finally what is this £20 credit people speak of?
I'll check Quidco later to see if it's registered.
I'll check Quidco later to see if it's registered.
Experia z too big
In my opinion, most decent Android phones beat the Lumia 1020 hands down, especially the Xperia Z (minus the camera), BUT, if you're looking to make a lot of profit by buying/selling, it will barely make you any. Saying that, QuidCo's o2 cashbacks at the moment make any phone seem worth it if you're looking for a cheaper phone.
If my friend who is on O2 pay monthly Sim only contract and I'm on O2 PAYG, Can be both get £40 ?
where I need to click to order? on referal email or through quico?
Sorry if this is been asked before, but when should I cancel the contract ?
thanks
has anyone on here actually been paid there full quidco amount (150)?
It's a shame this thread got so much extra heat today....because now we have all the same questions being asked all over again.
For anyone that wants to save us all the bother of repeating ourselves, READ PSPVITA'S OPENING POST! ALL THE INFORMATION YOU NEED TO KNOW IS LISTED THERE.
Thank you
Anyway just forced 8.1 update with cortana as the new search engine shes bloody brilliant lol
Still sticking with the contract and playing safe as even if I end paying three months at £28, I'm still getting another £66 off the £ 240.....still a fantastic price for this phone.
In other news, my 1020 business venture has come to an end. I can't even get credit for the £13 per month £240 upfront deal :smiley:. Still, 5x 1020's - and all the profit that it entails - can't be bad!
& in all honesty, even if every one of those cashback schemes failed, I would STILL be in profit! This is what you call a no-brainer of a deal!
Has anybody actually been paid by QuidCo yet? I only see people having their estimated dates pushed further back.
In the grand scheme of things, the orders placed via HUKD are probably chicken feed to a company as big as O2. They probably are barely even registering a pick up in sales! So I wouldn't worry...
Also, they have committed to being a 'faster paying' cashback company --- so if they go against that, then they will lose their v.favourable rating on Quidco/TCB - that will do more damage to them in the long run than allowing a few of these cashback things to go through.
Of course, I could just be speaking a load of jibberish.
I'm pretty confident about the deal though (largely because I have already made so much profit off of the first two 1020's I have sold).
How does one get Quidco/TCB AND the refer a friend bonus?
From what I can tell, it's either Quidco/TCB OR the refer a friend bonus, as one would have to click through a separate unrelated link in either case.
Btw thanks op. this phone will be brilliant for honeymoon.
1, Whats spotify like , does it allow offline play
2. Does it play avi files natively or is there any third party apps for it ?
Cheers
Logged into my TCB account (and with them quoting an avg of 2weeks & 2 dayy, been reduced by 2 days) I no have a payout
question is Does TCB not provide a popup,inbox or an email when payment has been made??
I had to check today and it had been avilable to withdraw. phew!
You can see their domain registration details here
I waited for payment before cancelling
delivered on Wednesday 30th - after 1 day delay due to check
First bill to go out on 16th
If I am to be paid in 2w 2days then payment should hit the account tom?
I also just called O2 and cancelled the contract
anyways thanks i have found it..
iv filled the form but its giving error that IMEI no has been used. Iv just opened the box 5mins ago.. is anybody else getting this msg?
See the deals still going strong, might order one for the oldies to mess around with the camera. :smiley:
Regards
Flea
payment will be there
patience is required
I'm trying to sell mine on Gumtree though for £300 each, I have a few offers of £280 in cash.
Yeah, i think i'm gonna order another :smile:
How have others faired with Qudico? How long has it taken for them to pay out?
Do you think it's best to wait until they've paid out before paying off the phone and cancelling the air time agreement?
I estimate at most, you'll have to pay for two months of air time talk at £56 (Still £94 profit via cashback) if they continue to push dates back.
It may be a tough pill to swallow - but O2 may well stop paying out cashback to people that are clearly just playing the Refresh system...
Good luck either way
"Hello,
Thanks for your email, but we have now shut down our email support
service."
Either way - QuidCo pays out within 15~ days of your purchase, which means even if you have to pay for one month of your airtime, you can just cancel it after your cashback payout.
Your trick won't work for everyone unfortunately.
All of these questions have been answered a great many times.
To save you any effort though. No, you do not need to open the box to apply for the code. You only need to put a foreign sim in when you actually want to apply the unlock code.
The £20 store voucher could be sold. Alternatively, rent a few films from Xbox Videos --- or go and support some developers and buy some apps.
There is still over £50+ profit to be made without the Cashback, so until o2 change the device cost to £11-£12, people will continue doing this.
As explained many times, as long as you pay off your device plan (24 x £10) then you are free to give your 30-day notice (If after the cooling off period) to cancel the air time plan thus disconnecting you from the contract completely.
I tried this form and it never worked. Ended up doing a chat and got the code 48 hours later.
To answer the other question about a "foreign" SIM... this is simply any SIM that is not O2 (or O2 based so Giffgaff, Tesco etc... will not work). I just ordered a free EE PAYG SIM and that worked fine in the unlocking process.
Delivered 30/4
14/5 -still pending 2 days 2 weeks later.
I have no faith left that I will get this cashback. Well done for those that got lucky.
This is a hit and miss deal. The heat should be reduced.
This time my date just gets pushed forward on a daily basis.
no contract not been cancelled.
Quidco has tracked, not yet confirmed.
Not allowing me to create a support ticket.
"We need you to allow 4 weeks past your Estimated Payable Speed, before contacting us with regards to your O2 cashback."
Payment speed was 2weeks 2 days. So looking at a minimum 6 weeks before any chance of payout.
Those that went with quidco well done. TCB has been a farce.
Voted hot.
Btw my imei was also invalid so i emailed them but i too have not had a reply, hopefully they don't cancel the deal.
Seems to be an average "7 week" cashback payout and even then, o2 are allowed to impose more T&C's on to the cashback, I can't imagine they will pay cashback on refresh plans for much longer if at all. TCB on the other hand are the ones paying out even if you've cancelled your contract within 7 days but it seems to be only on the Nokia 925's, I've seen a few lucky people in this thread do it with the 1020 but they are a very small minority.
Regardless, I will coup the £18 from CEX and register for two camera grips (If they get delivered is another question), seems alot of work to be done for an £18 payout though! Disappointing.
If I cancel then I will have to give 30 days notice which means paying for 3 months of £38.
Still debating whether to cancel the whole thing now, or risk waiting for quidco payout...
Voted hot.
Are you saying I can pay off the phone before then, and just leave the airtime to run for the 3 months? Won't that reduce the cashback amount?
Biggest risk of all is O2 just not paying the cashback/delaying for 4+ months! Then you have a problem.
Maybe I'm reading too much into it, but barely anybody has got cashback from the 1020 deals and it's a much safer bet to just make your £9 profit from CEX (Or more, if you can sell on eBay/elsewhere quickly) and register for the camera grip before you sell the phone.
I don't have the cash to be able to gamble the chance at getting cashback from QuidCo versus a loss of £40-£60 on each contract I bought.
In that case I'll leave it running for the next couple of months, fingers crossed it gets paid out on or before the estimated date.
At least I'll have another sim/number to get up to some mischief with for a while.
In the case of it being 7 weeks and with a 30 day-notice, you are at least going to be paying £84 on air time talk out of your own pocket, which also gives o2 many weeks before they can stick a sneaky T&C that won't pay out on refresh contracts until a certain time or at all.
Oh, i was told differently in the chat, i provided all you did but they said i had to use the sim in the phone :disappointed:
Voted hot.
yes you keep saying this lol 3 times now.
I can see this cashback being pushed back and back, what if it goes beyond 4 months? - then you're definitely on a loser...
If you're looking for airtime after you pay the £240 off, this deal is quite nice as it's £28 pm for Unlimited mins/texts and 8gb of 4g data... I currently pay £39 pm for Unlimited mins/texts and 5gb of 4g data with sky sports subscription until Nov 2015. I know which package I'd rather take...
If you want a Lumia 1020 this is a fantastic price, but don't moan if you bought five and are annoyed at losing some of your profit because cashback times are being pushed further into the future.
Also, being 'sadface' about having to open your phone to enter an unlock code will never get anyone's sympathy! People don't tend to sympathise with the profit-hungry.
This is a good deal if you want the phone and are willing to gamble a month minimum to see if the cashback pays!
FYI, I never received cashback on either of my iphone 5 deals (one of which i kept for over a month then cancelled, one which i cancelled within 7 days)
Well done to those who have been paid early! You've certainly got a hot deal IMO!
Is that for only new orders or for the rest of us that got in there before this was added do you think?
hehehe...
Cheeky.
Everyday my phone just dies when it has charge. Only Volume down + power switches it back on. It then has the wrong date and time.
What are my best options? I dont think you can downgrade the o/s? If so can I return it to o2 for replacement?
If you're outside of the 14 days or you've cancelled your airtime plan you may be better off going directly through nokia
Voted hot.
The Cyan firmware will be released fairly shortly by the sounds of it (and will get to you all the quicker as you have a debranded phone).
You can downgrade to WP8 - but don't expect O2 to replace it because no fault will be found.
I have a 1020 waiting to be delivered....the Quidco tracked a couple of days back. Am I within the timeframe?
Many thanks
http://www.youtube.com/watch?v=rWecL7GpG2I
It shows what you can achieve with a 1020 and some imagination.
If I use the O2 sim card that comes with the phone will it prevent me from still cancelling the airtime tariff within the 7 days.
I don't want to be tied to their call plan and unable to cancel it.
How about going back to the refer a friend offer/bonus?
thanks
Hello,
Thanks for your email, but we have now shut down our email support
service.
Don't worry though, for instant help speak to us on Live Chat, where
we'll try to solve your issue straight away.
If you are online just click here https://link.liveperson.net/click?key=AF575778A6A74C05
to start chatting.
Or, if you are reading this on your Smartphone, start a chat by clicking
on the link below:
http://www.o2.co.uk/mobile/contactus
We've put lots of answers to your frequently asked questions online. Why
not visit our online help centre at: http://www.o2.co.uk/help
You can also find help, share tips and chat on our Community: http://community.o2.co.uk/
Did you know you can manage your account online at My O2? Just click: http://www.o2.co.uk/myo2.
With My O2, you can view your bill, check your recent charges and
allowances, add data bolt ons, see when your upgrade is due.
If your phone's been lost or stolen give us a ring on 0844 909 0202, so
that we can stop any unauthorised use of it.
Thanks
O2 Customer Service
Has anyone tried playing flash content on Lumia 1020. I dont think IE11 on this phone support Flash content. Is there app that lets us play flash content...
No the wonder the Quidco / TCB has been pulled. What an awesome deal this has been on the 1020 and 925 and great work by the OP.
Has anyone bought that case? It looks amazing.
nothing in the t&cs regarding the 1020 in Quidco's other terms and conditions
Cashback is not eligible on Nokia Lumia 1020 handsets
Cashback is not payable on upgrades
Cashback will not be paid if you cancel a contract and start a new one to gain additional cashback
You need to stay with O2 for 3 months to receive £40 vouchers.
The specific terms you need to check are-
4. The reward will be sent to both parties within 3 months from your referred friend's connection.
5. You won't receive your reward if your friend is in arrears or disconnects from O2.
Full terms and conditions - http://www.o2.co.uk/termsandconditions/rewards/refer-a-friend-terms-and-conditions
Thanks
Congrats to anybody who has got their cashback already (including Matt-c - I think you just asked them at the right time). For anybody else........it's going to be an interesting and brave wait!
delivered 30/4
TCB stated 2w 2 days average payment. They wont even let you send in an email about it.
TCB customer service sucks.
It's hardly fair to have a pop at TCB for your lack of understanding of the word......
Is this normal ?
Thought they send it within 24 hours
via the chat thingy
Will be going with Quidco in the future - far better.
You can contact them here: http://www.topcashback.co.uk/account/enquiries/tickets/submit
Still it's the only thing I don't like so far, I'm hoping I can live without my Bank's mobile app and easily transfer all my password manager records into a Windows Phone app - it may yet have to go back in the 7 day cooling off period.
Ordered 26th April - received money back from TCB ,after waiting for TCB to payout then cancelled O2 contract without issues
Camera grip, imei was invalid/used so emailed nokia who have verified and fulfilled the request, just awaiting delivery now
Have to see the entire process was smooth, the only point was waiting for cashback but dont forget this is all a bonus and you do need patience with this deal!
Changing terms after you sign up is not acceptable if they are applying them retrospectively.
So far seems more stable.
BTW can you recommend me a case. Thanks
In case it's useful for anyone else, there's a good summary of the improvements in 8.1 here: http://www.pcadvisor.co.uk/features/mobile-phone/3510108/windows-phone-81-release-date-new-features/
I like the look of 8.1, very tempted to upgrade to the early developer version.
It's everyone else getting on ok with it? No bricked phones?
I did plan on giving the lucky ebay winner the code to unlock it themselves, and get a fully sealed phone to boot.... not going to happen, so might just keep the phone myself.
did want the 925 , but won't be able to order that without cancelling the current contract... oh well
I know you see merit in getting a free £40...but I am quite happy to tell others to bag the full £80. They are the ones spending the money after all.
MSFT here. I've multiple phones on 8.1 dev preview with no problem but there were reports of some battery drain issues and other stuff on this DEVELOPER PREVIEW release. Last night an update was pushed, there's no changelog but it does include numerous fixes so if you're on dev preview 8.1, do a "check for update"
I think it's an awesome release and the 1020 is an amazing handset...
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=191163541706
- Yellow material looks and feels classy
- The inner plastic holding the phone is a really nice plastic...not the cheap glossy crap but a nice matte, tactile kind of plastic.
- The camera module is protected by a plastic ridge on the case. Works really well
- The flip cover is really thin - doesn't add much at all to the phones dimensions
- Protection all the way round the case
- the magnetic clasp works really well when closed. Also, when the cover is opened, the magnetic clasp attaches to the back of the case...stopping the clasp from getting in the way of the screen
You can get it for £5.49 via the make an offer process;
Am going to give this another full charge now and see what happens....
Sound quality is lovely though both headphones and the speaker which is really loud. Camera is, as expected flipping well excellent. Am still on the fence as to whether or not to keep it....
Last thing, it seems a wee bit laggy,
Remember the battery is only 2000mah! Couple that up with the fact you have just got it so likely to be testing things out.
I've had the 920 for 6 weeks and had the 1020 for a day before selling to CEX. Some other comments that it is awesome is sooooo subjective and begs the question what phone they came from! I came from a Nexus4 to give it a try and have regretted it every day since - that's my opinion. I don't need people saying to try WP8.1 before they do
"Your O2 mobile phone bill for 15/05/14 is now ready. Your bill this month is £28.94 and your monthly phone payment is £10.00. Both payments will be taken from your chosen account on, or just after the date on your bill.
It might seem higher than what you expected. That's because we've included the few days before your first bill and your next month's line rental in advance
Is this normal? .
I doubt they or Quidco will pay out - I think it really was the early bid catches the worm on this one.
Main additions that you'll care about are the pull-down notification center, Cortana the voice assistant (right now phone needs to be US lang settings for the voice stuff to work, until MS finish the EN-UK language pack) which is great, smaller, transparent tiles etc. It really makes a difference.
I love my photography and the fact that this shoots RAW is just ace.
You can see some samples here, along with examples of the edits that people have made to those samples in the comments here:
http://conversations.nokia.com/2013/10/29/another-nokia-first-digital-negatives-raw-dng-lumia/
(Full Pureview zoom)
Incidentally, my original estimated payment date with Quidco was 15th May, on 16th May it moved to 29th May and today it has moved to 22nd May. Still hope I guess.
The guys on o2 chat are useless.
I've tried again today but got the same message.
I emailed them a copy of my proof of purchase on Wednesday but that didn't seem to make any difference.
My Quidco has moved back a couple of days too, but it's still tracking. I'm using and liking the phone, only ordered 1 (before they changed the Ts and C's) and haven't requested a SIM unlock etc - I mention this as I've been trying to think of reasons o2 might look for to refuse the claim.
This is encouraging people to sign up for a contract with them and some people will stay. Those people may have switched from another provider so they are winning long term business from it. I for one have been impressed with the service from O2 and will be switching from Vodafone when my contract expires in a few months.
So even if they payout the cashback in the short term they will win in the long.
Just fyi... :smiley:
" This has been requested from the manufacturer and will be sent as soon as we receive it this can take up to 10 working days"
Is this what others got ?
I am keeping the O2 account open just so all those people who I referred so they get paid up. Its only fair.
Anyone who wants a referral just send me a PM as both these 925 and 1020 deals are still amazing value.
I left the contract running thinking I would rather play safe and thought even if I paid three months phone charges, I'm still well up on the deal, have a fantastic phone, and also get all the useage before I cancel. Very happy!!
I told the agent that I know lots of people have received the code via the online form and through the live chat. So she suggested trying the form again, and sent me a link, I've now submitted... don't think it will help though. thinking of cancelling now...
This whole deals has turned sour. Will just sell the phone and cancel the contract and put it down to experience. Nothing ventured. Nothing gained.
Just spoke with Quidco, my usual contact let me know that they have been informed its going to be at least two months before the £150 cash back is paid to them, possibly longer. Hell, I have an outstanding one from o2 that's 6 months old that they cant be bothered to pay, can't risk another one of those at £28 a month.
Think I will be canceling the one I ordered for the missus before they charge her another months rent, cant return the phone though she loves it. I went into this with the view of getting a 1020, hand grip, and £54 worth of goodies for £240, the cash back would have just been the icing on the cake.
**edit** Those having issues with unlock codes. I suggest you go through their live web-chat, tell them you cant use the sim in the phone on their network as you don't get o2 signal at home/work(wherever you pick), so you have to use Vodaphone sim in this location, hence why you need the unlock code. Worked for me, got the code within 24 hours.
Regards
Flea
Just chatted to them about unlocking and all they asked is the IMEI number, the phone is still in its orignal packaging and the same goes for the sim card(unused) and they have said it will take max 7 days.
I did try the webform but email reply said the email support is shut down, I just told this on the chat.
Hope it will help.
Had no problem 2 weeks ago, no sim in phone and got the code. Unfortunately had to send it back as the on/off switch was loose.
Tried to unlock the replacement phone today 3 time on live-chat, refused. Told to insert sim and make a call and wait for 24 hours for their system to be registered.
2 minutes later got an email saying that they can't unlock the phone as the handset isn't associated with a O2 sim :disappointed:
Was it recently ?
Chat told me it can take up to 7 days.
wonder what they mean about not associated with an o2 sim ?
I'm just concerned that it I use it on their network they might refuse me to cancel the airtime contract
But they just would not summit my request for unlocking without putting the o2 sim in the phone and make a call then wait for 24 hours then make a request for unlock code again.
On the 4th time the guy did summit my request only got an email soon after to say that I must do the above.
However, the point is that they are obliged by law or code of conduct to supply unlock code if requested isn't it? I could be wrong though.
There's no obligation in law for them to unlock it.[/quote}
May not be by law but I've read that ofcom's recommandation is that they should if requested as good practice.
Since I was requesting an unlock code to unlock a replacement phone that replaces a faulty handset I was using and which was unlocked; they shouldn't be so adament with their rules.
If I don't unlock the phone would it still accept a giffgaff sim as if so then unlocking it might not really matter too much ?
An unlatching code request has been requested for IMEI *************
This has been requested from the manufacturer and will be sent as soon
as we receive it this can take up to 10 working days
They know that cashback exists and there was a potential loophole to exploit. Now o2 marketing team unless they were born yesterday should know that deal websites like HUKD would have put this up as a deal. So whilst they were happy to get new signups the moment they had to start paying out the cashback they wanted to pullback.
So from being a fast payer they will become a non payer. The problem with cashback is that the balance of power is skewed in the favour of the business who can simply refuse to pay out.
Basically it gets round Ofcoms rules with regarding offering deals on contracts then changing the contract. As cash-back isn't part of the contract, they use this to their advantage. I bet the loophole will be fixed in the next few years or so. :wink:
Regards
Flea
Just got my unlock code. It's via the online request form from inthis link. I filled this form in this afternoon.
Please note the link supplied by the OP does not work, you'll get an email telling you the online support is closed; as the link is not complete, missing the letter 'm' at the end. I know because I tried a few times with copy and paste.
Pspvita, you need to adment the link.
Pspvita, the correct link for the unlock form is:
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form
I will try and remain optimistic in the face of this paranoia and state again that TWICE I've spoken directly to Quidco and they've told me there is no reason for me to worry and that O2 are a very reliable company with respect to cashback. She said you always hear horror stories but the statistics speak for themselves. The only evidence I've seen so far that O2 will renege just seems to be based on assumption.
Why have o2 requested if from the manufacturer, I thought o2 would provide it themselves ?
An unlatching code request has been requested for IMEI *************
This has been requested from the manufacturer and will be sent as soon
as we receive it this can take up to 10 working days
I have received the email saying its going to take up to 10 days blah blah.
If I haven't got the code by Monday I was still thinking of phoning o2 to cancel the airtime etc because its last day of my 7 days.
I'm just wondering if the unlock code would still be given after I've cancelled
Any one know if I cancel the contract within 7 days, would me and the friend still get £40 refer a friend vouchers.
Unfortunately I've only been paid £42.50
Quidco have assured me this is an error and it will be sorted - let's hope so!
It simply could have changed the cashback amount, changed the price on the lumia, excluded the lumia when it decided to drop being a faster payer.
This just leaves everyone guessing, the longer o2 spins this out the more it makes.
This was a classic bait and switch.
17 Apr 14 O2 Mobiles 240.00 45.00 Confirmed 17 May 14
Also have an issue with the screen. Well, two issues really. The first being a dark black 'splodge' if you will, only visible when using the phone in a dark environment and the content displayed is also black. Not noticeable during the day, it's only noticeable when I'm using the phone in bed at night.
The other issue I have with the screen is that when swiping left to reveal all apps, the text becomes blurry for a moment, as if the screen's refresh rate is too low, so to speak.
Minor gripes really but might try getting a replacement.
Oh yeah, and does anyone else's 1020 get warm after using it continuously for around 10 minutes? The bottom half of the phone gets quite warm and so does the camera module - even though the camera wasn't in use.
o2 finally sent me a revised bill for £2.37 - I assume this is for the under 7 days before I cancelled. So I have paid £240 + £2.37 for the phone in all which is a great price. Quidco still blank but cant really complain about that as it was only ever a maybe.
Quite bizarre really, as I have only taken two photos all day. Why is Nokia Camera at the top?
My activity page said that estimated payment date was today when i logged in yesterday, but when i logged into my account today there is no estimated payment at all. When i move my mouse onto the payment column it said Unfortunately we are unable to display an expected payment from this retailer as this information is pending.
Has anybody had similar experience on there cash back ?
I had one on my old Lumia 800 and both front and back of my ipad. They're good, but not brilliant; after a lot of complaining about how badly the back protector for the ipad fits they finally sent me a free replacement.
I bought a cheaper self-healing one off ebay for the 1020 and it seems just as good (but leaves a slightly bigger gap around the edge because of the curved edge on the screen).
This is the one I bought (haven't fitted the back protector yet but the front seems good):http://www.ebay.co.uk/itm/151120887192?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
I just checked Quidco and have had a cancelled O2 Refresh deal from the 18th April confirmed and paid!! It was only £45 mind, but still...it all adds up!
I'm hoping that their payment of that deal means they will also pay out on the £150 cashback offers.
on behalf of Nokia UK Ltd., a subsidiary of Microsoft Mobile Oy
Nokia forwarded me to them for manually registering for the free grip as my imei was showing invalid
also once unlocked you should be able to use any sim
You get it on Monday the first day would be Tuesday and the last Wednesday of the next week. Anyone who argues against that should know better.
I contacted quidco via live chat and they asked me my email address and order number and confirmed my cash back within five minutes.
So please contact quidco via live chat on weekdays if your cash back is still not confirmed.
I am very happy about quidco customer service.
Well done quidco.
Change your mind about your O2 Refresh deal or device?
• If you change your mind and want to return your device(s), you can do so within 7 working days of purchasing it.
• You’ll need to return all the equipment to the same place you bought it in the condition it was purchased (including removing any software/security features).
• You can either return it and cancel your whole Refresh deal (both the Phone Plan and Airtime Plan agreements) or change it for another device (you can only do this once).
• If you’ve signed up to O2 Refresh by buying out your old contract early, you can’t change your mind on the Airtime Plan and go back to your old tariff once your service has started.
Want to withdraw from the Phone Plan Credit Agreement?
• You can withdraw from the Phone Plan within 14 days (cooling-off period). If you do this after the ‘7 day change of mind period’, you’ll have to pay the full price of the device.
• The 14 day cooling-off period starts on the day after you sign the Phone Plan Credit Agreement or when you receive the goods (if that’s later).
• You can choose to continue with the Airtime Plan if you withdraw from the Phone Plan within 14 days and settle the credit amount or if you pay the Phone Plan in full later on. You can then upgrade to a new O2 Refresh deal at any time.
I have a further 1020 being delivered early next week. I'll be leaving a sim in that one for at least 48 hours. If I can get 2 grips, I'll be happy.
I bought two Lumia first yellow which I returned - the power button was not working properly and didn't like the colour - so I ordered a new black contract and cancelled the Yellow.
Yellow ordered on 28/4
Delivered 30/4
Called to cancel on 5/5 - told to cancel the DD straight away and call after 5 days to check o2 has received the phone, I told them i just re-ordered the one in black as reason for return and they were very polite.
Sent phone back 9/5
received 13/5
Went through 2 online chat people who were adamant that I had to pay for the phone as it was out of the 7 day cooling off period.
Third person cancelled the account and nullified the bill.
You need to get to speak or chat to the correct person.
Delivered 30/4 so first day of cooling off period is 1/5 and last day was 9/5 as its 7 working days.
The other 1020 with the failed IMEI was sold pretty much straight away. As such, it wasn't used on the O2 network for the stipulated 48 hours...
Does Any one know if I can the airtime and pay full for the phone within 7 days, me and my friend still be getting refer a friend vouchers ?
Just refuse the delivery at your door and it'll be automatically cancelled with o2, no need to go through any chat/phone with them.
No regrets yet in selling my HTC One.
First do a hard reset, where you see the gears icon loading.
Download Nokia Software Updater or Nokia Recovery tool, both the same app.
I was getting errors connecting the phone so try different USB port and cable.
It first downloads the firmware before flashing it. Now I have the o2 firmware back on the phone.
Think I will stick with o2 firmware.
Has anyone gone from o2 firmware to unbranded to 8.1? t That's what I did.
If you are going 8.1 then perhaps don't unbrand it first.
What bugs were you encountering? I've had one hard lock so far since getting it other than that it all seems fine. The whatsapp notifications are well off, but that seems to be an app issue and hasn't been updated for a long time.
swapping phone out as the power button has gone loose.
will stick with 8.0
I then did a hard reset but the same problems persisted.
The screen was a bit too sticky so I put on a bit of car polish and it is fine now.
For those enjoying 8.1, great.
I'm running stock O2 firmware updated to 8.1.
Anovo is their official repair partner - I know as I sent Nokia a phone for repair and received updates from anovo website.
I'm wondering if I can claim for the second Nokia I got too or if it's one per address, and not one per handset.
result
It's one voucher per phone per account.
Make sure you are cancelling under the 7 days cooling off period, cancelling the 'normal way' will require 30 days notice so you'll be billed a month
My 1020 absolutely batted their iPhone's out of the park. With the correct lighting, this thing really can compete with DSLR's IMO. It controls noise brilliantly, and the manual focus delivers amazing bokeh. I know the battery life isn't amazing, and the slightly dated processors inside it are showing their age. But for me, this is still my idea of the perfect smartphone. Offline everything (nav/music/bing translator/maps), a world class camera...stunning video footage & superb audio.
I think Nokia's approach with this was right...it's just a shame that people seem to be so content with such sub-par photographic tools.
Thanks
Hi
As you may be aware the Nokia camera Grip website is not working properly so that I am now sending my details yo you to verify my claim.
Please find attached a copy of my despatch note from o2.
Address details
Plus a picture of my despatch note - but taken from a proper camera .
https://jdet5w.bn1303.livefilestore.com/y2pTJPTnaJzyNKzLiNKZ_wp5P10dN4XkPy-f_hcZ-WJgp2vpnKsFwWQ6e9H-qDIoU-2i-rZ1rPWAR3JH4HWh6Je2x45JaHpGagK5xqME_ETf8U/WP_20140517_14_57_15_Pro.jpg?psid=1
I really don't like cats...but thought I'd sort my bro out with a proper photo of their cat. This was in a fairly poorly lit room using Pureview zoom
https://jdeo5w.bn1.livefilestore.com/y2pBspHMWZBB6Ou6GnY_6CPiyUWZAHM61-HidZlSJb4enNPZVAe54NKxA4U_i1eR2hSRM8KaXGZg6Auq-G4V_grhA9-K_FkxQnd26R-ItLr2lo/WP_20140517_15_11_31_Pro.jpg?psid=1
Blasphemy :smiley:
Cheers for that email address though. I'll do a slowly slowly approach with my two oustanding claims (I'll wait for one to be fully confirmed before applying for another).
In theory, I should end up receiving four camera grips - which will go some way to offset any potential failed cashback.
JPG oversampled = ~4.5MB
JPG+High Res = ~4.5MB + ~12MB
JPG+DNG = ~4.5MB + ~18MB
Only the JPG+High Res setting will allow you lossless cropping because it is the only one that utilises the full 41 megapixel original image file. The DNG setting does not allow you to crop from the original DNG file (the crop instead comes from the 5MP JPG alone).
Hopefully some of that info will help explain whatever concern you may have...
Rates
10%
INCREASED RATE
for all Tablet sales
£5
for PAYG
£10
for all pay monthly SIMO contracts with a tariffs £9 - £10.99
£30
for all pay monthly SIMO contracts with a tariffs £11 - £13.99
£45
for all pay monthly SIMO contracts with a tariffs £14 - £15.99
£70
for all pay monthly SIMO contracts with a tariffs £16 - £18.99
£85
for all pay monthly SIMO contracts with a tariffs £19 - £20.99
£100
for all pay monthly SIMO contracts with a tariffs £21 - £24.99
£110
for all pay monthly SIMO contracts with a tariffs £25 - £29.99
£120
for all pay monthly SIMO contracts with a tariffs £30+
£35
for all pay monthly handset contracts with a tariff £10.50 - £14.99
£60
for all pay monthly handset contracts with a tariff £15 - £20.99
£80
for all pay monthly handset contracts with a tariff £21 - £27.99
£90
for all pay monthly handset contracts with a tariff £28 - £31.99
£115
for all pay monthly handset contracts with a tariff £32 - £36.99
£140
for all pay monthly handset contracts with a tariff £37 - £42.99
£160
for all pay monthly handset contracts with a tariff £43+
I'm still waiting for Quidco to sort out my cashback (they've paid me, but only £42.50 instead of £150 - in the meantime the tariff os costing me almost £1/day). Tempted to order a 2nd just to cancel immediately and sell to see if I get a more successful cashback claim this time!
EDIT: Topcashback gives the following warning if you attempt to go to O2's website:
Just so you know...
Please note - Nokia Lumi 1020 is NOT eligible for cahsback.
So if I do order a 2nd phone just for the cashback, looks like it'll be a 925
New Pay Monthly Contract £43 - £47.99
Ends In 6 Days
£168.00
New Pay Monthly Contract £37 - £42.99
Ends In 6 Days
£147.00
New Pay Monthly Contract £32 - £36.99
Ends In 6 Days
£120.75
New Pay Monthly Contract £28 - £31.99
Ends In 6 Days
£94.50
New Pay Monthly Contract £21 - £27.99
Ends In 6 Days
£84.00
New Pay Monthly Contract £15 - £20.99
Ends In 6 Days
£63.00
New Pay Monthly Contract £10.50 - £14.99
Ends In 6 Days
£36.75
New Pay Monthly Contract < £10.50
Does anyone know which product code to use for this?
Which one of the following?
http://forum.xda-developers.com/showpost.php?p=49365268&postcount=15
059T4N5 RM-875 VAR EURO GB CV WHITE
059T4N3 RM-875 VAR EURO GB CV YELLOW
Any of these are UK debranded firmwares. Technically the Black is for a Black handset and Yellow for a Yellow handset, White is not available in 64GB but the firmware would still work, I think each also has different background colour defaults but I recommend just sticking to the Black/Yellow to match handset colour.
There is also another section to fill in listing the various networks so it seems they may have fixed it now. I will wait to see if I get an acknowledgment.
id love the Sony Z2,device price £490,because if the £160 Cashback tracks that would make a VERY cheap Z2 at £330!!
Can anybody share their experience please because im tempted to do this on thursday(payday)
RM-875 VAR EURO GB CV YELLOW or BLACK
If you keep your contract running to net a "cheap" Z2, you may end up paying up to 3 months of air time (Which, for the best deal on Z2 is £28 pm x 3 (£160 - £84 = £404 phone price). There is a chance you may not get paid at all though, but £490 is still a good deal overall anyway.
The handset alone can be had for £540 from mobiles direct.
I might just go contract anyway,because 3's reception around my house is pants and internet speeds have just bombed even in city.
Id love to get others responses to see what comes back
With regards to the camera grip the lady on the phone told me the reason the IMEI's are showing as invalid is because o2 hasnt passed over their list of recent purchases (or words to that effect) so thats why they're not showing as valid (yet)
I have my default setting as JPG+High Res = ~4.5MB + ~12MB but when i crop the original photo using Nokia Camera and save both original & cropped photo to OneDrive - the original showe between 10 & 12 meg but the cropped one only shows 1-3 meg?
Should the cropped photo also be the full 11-12 meg or would it always be just the original that size?
Thanks for any info...
Very happy!
In comparrison my other phones used
HTC ONE M7 - 22%
MOTO X - 26%
Z1 COMPACT - 16%
Hope this helps some people
Have you tried running the battery right down till it will no longer power up then doing a full charge?
Dear Sir/Madam,
Please accept our apologies for the trouble you have experienced.
We are aware of the issues relating to the invalid IMEI’s and doing our utmost to get this situation rectified as soon as possible.
Please allow 5 working days for this to be rectified by our technicians.
Your patience is appreciated during this time.
Kind Regards,
hmmmm.
How long does it take for the unlock code to arrive? I requested it Sunday night, and had nothing yet.
Is it ok to request the unlock code without using the O2 sim? I have switched the phone on, but not inserted the O2 sim.
You could end up paying 3 months of airtime and getting no cashback. It's your choice though.
"wait 5 days"
"oh sorry promotion has finished"
I would keep it running.
So makes no difference. TCB has no way to contact them.
Those are the main things I've done and I can get close to 2 days with moderate use
running a video at the moment, left it running, 31 mins of video used 8% of battery, which to be fair is pretty good, so it would seem it might very well be 4g / signal related .....
When are they going to create a solar panel layer that applies to the screen so that you never have to connect a charger or a small solar panel at the top of the device?!
Compared to other phones of similar age and size:
HTC one mini 2100 mAH
Samsung S4 mini 1900 mAH
iPhone 5 1440 mAH
http://www.wpcentral.com/nokia-bring-solar-charging-windows-phones
Its a shame as the wireless charging shell does add bulk which I would prefer not to have.
I think an internal wireless charging coil could be achieved at a push, but it would be a tight squeeze and you then wouldn't be able to use the camera grip as the rear contacts would be covered up.
It also might cause the screen to bulge and I'm not going to risk screwing up my wireless charging shell if its not guaranteed.
Also, are loads people only using O2 refresh to buy phones instead of actually staying with o2 refresh? :P Some phones are cheaper on there and some aren't.
Please keep this email for future reference.
If you have any questions please check our Terms and Conditions or email [email protected]
Kind Regards
Nokia Free Camera Grip Promotional Support
This is an automated email, please do not reply
http://www.topcashback.co.uk/Help/54
This is a top deal only if you went with quidco.
They had a prior offer for Lumia 620 covers. On that website (which had the same format), you could select the colour you wanted. Since they have omitted that option from this website, I would assume that we'll be getting black grips.
On a positive note - the black grip is less flashy, so less likely to make you a target!
I am now just waiting for my final 1020 to 'register' to the O2 network over the course of the next 48 hours. I should then be able to make an instant claim on the grip form :smiley:
I am in same position as you (as in 1 bought in April and 1 in May) but on website they are both still invalid.
Do anovo require all same details (address/birthdate etc?) or just photo of packing slip?
link
EDIT: just realised it's £2 cheaper on Amazon anyway. Did consider getting one instead of a case but the cost of the charging plate put me off!
This is a good way to get cheap phone for some(some are moderate and some are expensive). Which tariff did you chose?
Quick battery life update. Drained then recharged.
I got an hours worth of video (local video) connected to wifi and only saw a 7% battery drain which is insane to say the least. That's tremendous....
The problem isn't the screen. It's basically the minute it requires processing power (as in a game or even a browser) or when it is using a data connection. I have never seen a battery drain so fast. It's horrendous. i would say i was losing 1% every 2 minutes which in my eyes in unacceptable..... The handset also get stupidly hot.... dunno whether or not this is because im on the 8.1 build... may well have to downgrade and see what happens.
http://www.amazon.co.uk/Lepow-12000mAh-External-Portable-Shake-To-Check/dp/B00HEWARAA/ref=sr_1_25?ie=UTF8&qid=1400666900&sr=8-25&keywords=lepow
I've upgraded to 8.1, and have Glance (Interval), Touch Sensitivity set to normal, and dual tap to switch on enabled. WiFi, GPS, NFC are on, but not Bluetooth. Brightness set to automatic. Battery saver is on, but I don't think it kicks in until levels are "low"
Since I took it off charge around 8.30am yesterday* I've only made 3 calls - one for 25 mins, two for around 3 mins each. Used apps throughout the day, limited browsing and taken a couple of photo's with the camera. I still have 62% left which the phone estimates at 15 hours remaining.
* Edit - I've just remembered that I topped up the battery in the car for around 20 minutes on the way to work this morning, so the above info is misleading. Apologies.
Quidco has tracked so that looks hopeful...
Anyone know if this recently changed?
I placed a order yesterday however it has not been tracked i have now opened up a claim form does anyone know how long it takes to resolve? cheers
Do you mean the cashback offer from quidco has stopped??
I think its a complete scandal by o2 and TCB.
I'm thinking sell, I will be so sad to see the camera go but it doesn't seem worth having a phone I hate. Price on CEX really dropped though and envirophone say it's their most recycled phone now.
I currently quite like it, issues I have at the moment are bluetooth audio in my car skipping quite a bit (putting it down to an 8.1 issue) and also a lack of a couple of apps. Things like YouView, PlayStation app would be nice. Other than that I think it's a good phone, I love the screen in the sunlight and the wireless charging in the car is great.
Screen in sunlight is good I will agree with that.
Download Nokia software recovery tool, do a hard reset on the phone - google it. If you get a connection error try a different usb cable and port. At the 4th attempt it worked.
Back to stock o2.
If you upgrade to 8.1 you must do a hard reset straight away before setting the device up.
I now want to debrand it from the O2 boot logo, and install the fully unbranded version, when i do this, i pressume the phone will still be unlocked after i've put on the stock image, can anyone confirm if this is the case.
Or do you need to enter in your unlock code again (and if so, will it be the same one).
Cheers
Yes the phone will still be unlocked.
I have had this phone for quite a bit and have experience no bugs or any disadvantage situations. My battery last about 2 days with moderate use, if I use it a lot then it still gets me though the whole day. Also, don't keep too many apps running in background, the more apps you have open, the more it drains the battery, hold the back button to see the apps you have open.
Also you said there are some apps missing? All my apps are on windows phone store(maybe, I'm lucky?) well... apart from one which the company hasn't released any apps for any platform yet.
I had a S4, it was quite good but I think 1020 is better(not just the camera). I'm really looking forward to Windows phone 8.1, there'll be some great new features but I'm waiting till next month for the official release. Dev release contain bugs.
Battery update 83% after 3 hours off charge and moderate usage through the day due to not much work. Estimated time remaining 1 day 7 hours.
Just need to sell my HTC One.
Are there any terms I can quote to backup my request?
With O2 Refresh, there's no penalty for ending your contract early. All you have to do is pay off the balance of your Phone Plan. There's no termination charge for ending your Airtime Plan once you've settled your Phone Plan.
Hide full quote
What if I want to leave O2 and end my O2 Refresh plan?
You just need to pay off whatever's left on your Phone Plan. Then you can either sign up to a new plan, or leave O2. If you'd like to leave O2, after you pay off your Phone Plan, ask us for your PAC code or give us notice to cancel your account.
If O2 Refresh makes it easy to leave by just paying off your phone, aren't you afraid all your customers will leave?
O2 Refresh gives customers the freedom to leave and therefore, we think, the confidence to stay. There are plenty of perks when you're an O2 customer. Exclusive offers and experiences with Priority Moments. Queue jumping with Priority Tickets. Behind-the-scenes access with Priority Sports. Not to mention free O2 Wifi, and cash for your phone with O2 Recycle. And now with O2 Refresh, the freedom to get a new phone whenever you want
As I found this:
I've been following Windows Phone since it first came out, and whilst it's true that you can now get apps for most things, having an app and having an UP TO DATE or even DECENT app is another thing. The reality is that Windows Phone simply doesn't have the numbers to make any developers jump on it. Why would anyone dedicate money to a platform with a tiny percentage of users? It wouldn't make sense. The problem with the platform now is that it needs more customers to spark developer interest and more developers to spark customer interest. For either of these things to ever actually happen is far from guaranteed. Microsoft has money but it doesn't have powers of persuasion. Not in the mobile space.
Anyway, I love this handset. It's a beautifully made device and I look forward to taking some great pictures on it over the coming months. All the while though I will be sacrificing a truly better mobile experience for it. I guess it's a tribute to Nokia that I'm willing to do that.
I certainly won't be raising a glass to Microsoft's work.
Reward selected...I now just have to wait up to 10 days for it to be delivered by email. My contract was ordered this time last month.
The referral process would therefore seem to be the better option going forward.
I think the cashback route is a game of chance at the moment. TCB is a bit of a hopeless option - Quidco are better....but as has been demonstrated over the last few days, t&c's can be changed retrospectively.
But yes, anyone can refer anyone else (whether they are on O2 or not). So just get your partner/family member to send you a referral link, then click through and order the phone. Within 30 days, you will receive an email asking you to confirm which gift you would like - with that gift then taking up to a maximum of 10 days to come through. This works on all eligible 1020 contracts (so you can get an £80 reward for taking the £13 p/m option for example).
More a way of twisting Microsoft's arm into buying out their handset division than an actual proper product line!
I don't think I am allowed to add a hashtag for TCB but they are changing their T&C and applying them retrospectively.
Despicable company and will never use again.
My cashback tracked on May 6th and had been sitting at payment of £47.50 due on June 16th ever since.
However, a 2nd claim tracked and paid out on 16th May for £47.50.
Nobody at Quidco can tell me what's going on, I just keep getting vague reassurances that it will be sorted and promises to contact me 'in the next 2 days', 'next Thursday', etc. Nobody ever contacts me. I pay for premium membership and I'm wondering why I bother.
Still haven't cancelled my contract - if I cancel now the cashback I've already have will just about cover it.
In the future I will try and stick with quidco though, I prefer the website and i've never had any issues with them
TCB has nothing - time to bombard their twitter page.
I wont add a hashtag here as I am sure it contravenes the T&C.
Should have gone the referal program route in the first place.
O2 Refresh terms haven't changed, you can keep the phone regardless of when you cancel the contract
Contract Status: Cancelled
Cash back Tracked: Same day within an hr.
Cash back Status: Not Paid (Estimated 10th June) :disappointed:
Camera Grip: Filled Online Form and got email back saying claim validated and the grip will be sent in 28 days. :stuck_out_tongue:
Operating System: Updated to 8.1.
Battery Status: Initially had issues but now with 3g on all the time and fairly moderate usage i think i am getting good battery life.
never contacted quidco etc don't understand why people do that!!!
would love camera grip if anyone wants to give one out or would pay reasonable price
also hoping for wireless cover to drop in price soon already have charger used with my 920
bought the yellow cover from ebay £5.50 mentioned here for holiday use very nice cover
Can any recommend a neck strap for holiday use Please
sold 920 £110
with cash back and £20 from nokia for apps etc don't play games so didn't bother with that freebie worth £34!
very happy with everything brilliant deal thank you OP and to all who recommended cases and other tips:)
Do you mind posting which cover you bought. I am interested to hear which covers are good. Also, has anyone bought a earpiece for talking on the phone? Thanks! Yes, a big thank you to the person who posted this deal! It was a very very good spot ;-)
Great phone, but I don't want to risk the £240. Also when the camera grip arrives i'll sell that on ebay so hopefully will break even.
Then i'll look at getting the Lumia 925... slimmer and more to my liking...
Contract Status: Cancelled
Cash back Tracked: Same day within an hr.
Cash back Status: Not Paid (Estimated 10th June) :disappointed:
Camera Grip: Filled Online Form and got email back saying claim validated and the grip will be sent in 28 days. :stuck_out_tongue:
Operating System: Updated to 8.1.
Battery Status: Initially had issues but now with 3g on all the time and fairly moderate usage i think i am getting good battery life.
What date did you put as the purchase date if you ordered on 23rd April ? The offer is only valid from 1st May onwards.
Only paid one month's charge so not too bad.
If the cashback comes off then that will be a bonus. Still a good price for this awesome phone.
Did the same last year with Lumia 925 and sold that this week.
Wonder what next year's deal will be ??
I ordered on the 12th May and my payment date has gone back to the 3rd of July, which is about 7 weeks. The only thing that **** me off about QuidCo customer support is the insane amount of copy/paste macros they use in live chat as they don't look at your account personally, even though we pay £5 for it! Avoid Natalie if she appears.
BUT, it all depends how close you are to the 4G transmitter. If you are near to the transmitter, the phone doesn't have to pump out as much power searching for signal. I dare say you probably have low 4G signal, but strong 3G signal....hence why 4G seems to be a battery drainer.
You are right about 2G though - that sips the power :wink:
Once the claim is confirmed, the item does get delivered. Just have some patience :wink:
Live chat
Call back option
AND a local rate telephone number
Once my remaining cashbacks are paid on TCB, I will be switching fully to Quidco. TopCashBack can clearly afford to pay those extra 5% or so on each cashback simply because they have ZERO customer service. They don't deserve to be rewarded with our custom
Another thing I love is podcasts. I have around 80 subscriptions and hate Windows Phone podcatchers don't allow me to sort my podcast feed by 'most recent' (i.e. those that have most recently uploaded a podcast). There's only one that does - Podcast2Go - but I have to close and re-open the programme to see new podcasts upon refreshing and it has some annoying playback quirks.
I love the 1020 hardware and all the Nokia camera features and look forward to using it with the Camera Grip once it arrives. For me though Windows Phone 8.1 is vastly inferior to Android and iOS - not just for apps but in terms of features and APIs. Some love it, I don't understand how or why. I can perfectly well manage with it though on holiday and stag dos so it will be a godsend in the coming year.
I'm very glad I bought it - even at £240.
If only it ran Android... :P
Can someone confirm if I can pay off the phone plan in say 2 months time and can cancel the airtime contract? without any termination fees
Also I bought this in store as the website was giving me errors
If I do cancel, how do I go about leaving credit on the account? I want it to stay 'open' rather than closed completely as I reckon this will aid the cashback process....
Cheers :smiley:
If I cancel tomorrow, I guess I will have to keep it for one more month, that is until 14/07?
Or can I cancel immediately and pay only for the first month?
Has any of you guys got his cashback having already cancelled the contract?
The longer you stay in contract the longer it will eat away at the cash back. Mine got pushed to August, after that I gave up and just paid the one month. If cash back comes through, all well and good.... but I'm not banking on it...
I think I was chatting to her for a good half hour before she finally relented (she was insisting that I needed to pay at least one month of my contract).
Anyway, I was expecting to pay the phone plan there and then. But apparently that is taken at a later date?! I shall now await the cancellation agreement to see what nasty surprises they have tacked on to the final bill!
I really am not impressed with O2. But on the flip side, I do have a stonking phone for a cheap price :smiley: Haha
Quidco paid (by quidco)
£75 instead of £45?
Camera grip confirmed.
Cancelled all direct debits.
Thanks op my son loves it!
Quidco paid (by quidco)
£75 instead of £45?
Camera grip confirmed.
Cancelled all direct debits.
Thanks op my son loves it!
Quidco paid (by quidco)
£75 instead of £45?
Camera grip confirmed.
Cancelled all direct debits.
Thanks op my son loves it!
£247
- the camera grip
- £20 store credit
= excellent deal.
If I then get a further £150 from Quidco, I'll definitely be chuffed!
I'm also going to keep this phone for myself. I've been sufficiently impressed by my 32GB yellow Lumia 1020 to know that this is the phone for me for the foreseeable future. I'd sooner have epic photos than be on the bleeding edge of app releases.
Claimed the £20 voucher and the free games
In effect will pay 2 × 13 line rental
On the plus side, the interface is brilliant, I love the alphabetic grid to jump from A-Z in the people or apps list etc. The built in Podcast catcher/player (maybe just in 8.1?) so far seems just as good as the paid for one I use on Android (Pocket Casts by Shifty Jelly) and the UC Browser is a good alternative to IE.
I've also just discovered the Office Lens for scanning documents etc, which is brilliant for taking photo's of documents rather than finding a scanner - the OneDrive integration is really good too.
I reckon I'll keep this phone a while - I'm optimistic that the app store will pick up too, as it's starting to look like more businesses are switching from Blackberry to Windows Phone. If so the bigger user base should give developers the incentive to develop for the platform - especially if the bigger apps like Dropbox get the ball rolling.
UC browser is indeed pretty good, and offers some great features. Still uses the same rendering engine as IE though so falls over on a lot of sites, in ways that Safari and Chrome don't. Maybe it will be improved prior to the official release. Doubt it though as some WP8.1 devices are already shipping.
I have never done podcasting - but so far, I'm pretty happy with the inbuilt one. A nice feature is that the downloaded audio is also available in other apps (I discovered it when adding audio to my MovieJax video editor)
I am like you - optimistic that the app situation will pick up. The latest data suggests Windows Phone has moved beyond 10% market share across much of the EU .... the UK is on 9.5% market share.
Android and Windows Phone are taking iOS market share - which could make Windows Phone the defacto number 2 platform in Europe in the not too distant future. When that happens, developers will unavoidably have to sit up and take notice!
However, Music+ app, the 64gb storage, the camera and the overall feel of the phone with Nokia's extras on top (I didn't get the camera grip as I ordered early, talking more about the nokia apps like Nokia MixRadio, Nokia Drive) make me think I can probably live with this phone until the next great deal comes along... preferably for an android next time!
Also, I've tried calibrating the battery, and sorting background tasks etc... It's certainly better than my 920 was, but it still needs 2 charges a day... Which isn't ideal when you can't change the battery.
thats my view of the phone after roughly a month's usage.
TCB is probably sitting on the money.
I've tried Cloud6 for Dropbox - the app you suggested. However it doesn't upload in the background properly as it promises. No apps do in fact. Both the Flickr apps I've tried promise background uploading, which never seems to work - Whether plugged into WiFi at 100% battery or dancing naked around a yew tree in front of a full moon - it just makes no difference. The only app that works is OneDrive, though it's a bit annoying not bring able to reliably send to Flickr without manually selecting everything for upload.
I really do hope the app situation does pick up quickly. I love carrying my 1020 around for camera work but I've just picked up a £69 Moto E from Tesco to compliment it and it runs a lot faster and does a lot more than the 1020 - aside from the camera. even the battery is much better. This is something of an embarrassment for Microsoft in my opinion. It even uploads to Flickr automatically - with no effort or good luck required. Shame the photos are so dire :P
http://www.wpcentral.com/background-tasks-not-removed-windows-phone-81
So you have to use all the credit by the end of the year?
kidding about subway app :smiley: ,and that's my point,
but actually coming from a BB (10+ years) i've learnt to live without apps...that's just me though... I wouldn't expect anyone else to agree, but in my opinion apps are over rated.....good messaging, browser, media player and sometimes camera is enough for me... oh... and for phone calls too :smile:
http://www.nokia.com/gb-en/campaign-world-of-entertainment-x/.
I was going to leave the contract open till TCB had confirmed my £150 cashback, i ordered on the 6th May, but with the current uncertainty about payment dates, i sent an email to TCB customer services last week, (below), and here is the response i got back, so i'm not going to leave a £28 airtime contract running for 6 months to guarantee cashback, as it would more than eat away at the £150 cashback, which i may never see anyway.
What i sent to TCB CS:
Hi.
I purchased an O2 refresh contract from O2 on the 6th May, and it tracked successfully for £150. This was based on TCB having an average payment time of 2 weeks and 3 days that was on your website when i clicked on the link to purchase.
Now on your webpage for O2, you say that all postpay contracts (i pressume this is contract mobiles from o2) have got a 6 month leadtime before payout, and won't be paid before the 6 month verification period.
Can you please confirm that this doesn't apply to me, as when i purchased on the 6th May, this condition wasn't on the T&C's for this retailer, and only seems to have been added in the last 1-2 weeks.
Can you please advise when i should expect payment of my £151 from O2.
Thanks,
The response i just got back was:
Hi,
Thanks for getting in touch.
I have looked at your Earnings page and the estimated payable date for your cashback on this transaction is the beginning of August. As this estimate is based on the previous payment history of the merchant, we normally ask members to allow a further 4 - 6 weeks after this estimated date.
Our apologies if you were not aware that we gave estimated dates for payments.
To view this information on your account please go to your Earnings page and then choose the 'CashBack by Date' tab at the top of the page.
Please allow this transaction to progress through the payment process and as soon as this merchant has passed the cashback to us, we will then award it to our members.
Kind Regards,
Charlie
Promotional Balance Expiration
£20.00 GBP 10/09/2014
Does anyone think that a claim through the small claims court could win?
I had cancelled my contact within couple of days for those who still waiting for theirs good luck.
What is going on?
How long has it taken to get them sent through?
The Nilkin maybe good but I still find that they do not seem to provide adequate protection for the round black camera thing :disappointed:
Amazing case protects the camera lens.
http://www.ebay.co.uk/itm/231237889392?clk_rvr_id=640491062291
Seems the company made quite a few of them, I just need to find someone that's selling the black one
http://blackberry-cn.com/product-category/nokia-lumia-1020-2/protective-case-nokia-lumia-1020-2/
Think I'll do the same, not worth waiting 6 months..
Cashback is worth less than the contract at that length.
Just have to take a hit on the contract for the month.
Please note, all postpay handsets will be subject to a 6 month validation period. If any sales are cancelled or returned within this time frame your cashback will be declined. All other products are subject to a 6 week validation period.
Here were my figures:
$8 per case from supplier
$43 shipping (tracked)
--subtotal $163 or 98GBP
23% tax (import tax 3%, VAT 20%)
--running total £127.4
ebay fees of £1.35 (x15)
--running total £147.65
postage of £1.83 ((x15) 2nd class signed for)
jiffy bag £0.30(x15)
--running total £179.60
15 items (assuming I pay for mine at the same rate as everyone else) means that each one cost me £11.97 - but sold for an average of £10 (which I had to do as the only other ebay seller was also selling at that price range - and he only cropped up after I had ordered them... so it was more about cutting my losses at that point). I sold a few at £11/£12 which was nice.
They are great cases, but not viable to sell in the UK for under £15 or so (unless you smuggle them in without paying taxes, which is quite illegal).
EDIT2: Forgot - paypal also will take their cut... totally forgot to account for that.
On the bright side, nokia finally accepted my IMEI for the grip, so I should have that soon...
M.
EDIT: Forgot to say - it could be made viable by ordering 250 cases from the supplier (single color), they then reduce their price to $5 a case; and using seafreight rather than tracked shipping... but I'm not willing to gamble £1000 or so on 250 cases of the same color.
That said, if anyone else is interested in this, le tme know and I'll pass you more details on the supplier and on sale-rates for the ones I had.
Shame about the quidco situation but if it cost me 240 for this phone its not so bad. I mean its unlocked and with the camera grip it makes a fantastic second phone.
I have a moto g as my second phone, which is a brilliant phone, but i think i'll just sell that and the 1020 will end up costing me 150 which is great
My overall impressions of this phone Are
Pros:
Amazing camera (cant stress this enough)
good standby time
nice audio
good speaker
nice screen
shed loads of storage.
Cons
Phone itself is quite sluggish, the music app for example seems to take an age to open for no real reason.
App choice is a bit limited, store itself is all over the place.
Battery is poor when in use, mainly apps.
I find the touch screen a bit sluggish, swiping back and forth between apps just seems a bit laggy ....
I dont think i could use this as a daily phone, it would frustrate me a bit too much, but ive used this solidly for a week now on holiday and the overall experience isn't that terrible, i just couldnt move away from android over to this. (I use my phone a LOT though)
Just waiting for QuidCo to do the same, if that's not their plan already.
edit: QuidCo cashback is now £80 for the £38 contract. They already lowered my £150 cashbacks to £140, I wouldn't be surprised to see them dropped to £80 each before the cashback has cleared.
the cats probably just waiting for the right moment to get its own back...
in the meanwhile, anyone else want to tell us how much their Quidco is tracking at now, moan about TopCashback or ask how the Refresh thing works again? must be at least three minutes since the last one.
I also really love the Nokia camera software. It's very intuitive and slick and allows a huge amount of tweaking.
It's also nice to have a separate 'connected camera' that can double as my actual phone on nights out. For heavy use though I can take it out as a standalone camera without risking draining my battery and having no phone to play with. Yes, I could buy a standalone camera but it wouldn't have the same amount of connected features, nor as good a sensor, unless I spent more than £240.
Arguing legal issues with the predicted payment is a bit pointless as it's purely an estimate based on previous payments. It's never sold as anything other than an estimate and they NEVER guarantee payment anyway. Anyone signing up for this to actually get a contract (as is intended) will get their money; anyone signing up for this just to make a profit after cancelling and receiving cashback is unlikely to get much sympathy from either O2 or TCB/Quidco
If you're worried about the cashback not paying out fast enough and don't want the airtime, just pay off the phone and enjoy it. You might get lucky and still get the cashback down the line
I ordered my phone on the 29th...so just over 1 month to receive £80 in vouchers (this was on the £13 per month contract).
If I were to do any of these deals again, I would go with the ReferO2 option every time. TCB retrospectively changing their t&c's mean I will never use them again. Quidco do seem better....but there is just no hassle when using the ReferO2 route.
IMO, the internet browser in 8.1 is far better than Chrome on Android. Faster, more fluid & better integration with Windows 8 devices (i.e., password/internet history sharing etc). The battery drain is quicker on the 1020 - but for me, that is one of the few drawbacks. Looking at Android's utilitarian interface just bores me....just so ugly and pointlessly complex (air gestures/S-Voice alongside Google Now etc). Samsung just typifies the specs first, usability second approach that has blighted Android for years.
I'm also happy being on a platform that doesn't gouge customers on price (iOS), and which doesn't compromise my privacy or security (Android).
Windows Phone is a much better long term solution than both of those - if only app developers would get their butts in gear and start pushing out more apps.
Have to also disagree about IE. mentioning its ability to sync with IE on the desktop is not much of a feature for many as hardly anyone uses IE on the desktop - Chrome is far more popular. And the syncing only Works on Windows 8 and higher. Chrome syncing works on everything from the cheapest Android phone to Macs, iPads and tablets. The rendering engine of IE for WP8.1 is the worst I've seen between mobile Safari and Chrome too. Often sites just don't load the page correctly, and input boxes can behave erratically. Chrome is consistently brilliant and reliable.
Not knocking Windows Phone as such as I love my 1020 hardware, but the fact that I've had to buy a Moto E to pair with it after trying to live with it on its own for two weeks speaks volumes...and I'm not even on Facebook, and certainly don't play that Candy Crush rubbish.
Im selling a loss already after just a few weeks which says it all really.
What I need access to:
Dropbox - I am using MyBox. Quite like this and it's free
PDF reader
Feedly reader
The Bing suite of apps looks pretty solid to me
Ay other essentials?
Cheers!
Cheers
How about a sync'ing utility that allows sync'ing of videos from a computer when the phone is in wifi range, and removes them from the phone once watched?
Or games that dont need signal to be played? (i.e. stuff I can use on the commute in the tube!)
M.
Microsoft have just released 'Files' which is a files browser...should help you with managing videos etc (deleting & what have you)
Games that don't need signal to be played?! The only ones I use that DO need signal are Wordament & Snap Attack (both of which are superb word games).
I personally like Zombie Derby, Uber Racer, Microsoft Solitaire Collection, Into the Dead (endless runner - nice graphics & pretty good atmospherics too)
Some great other options.
Beem Plus (music playlists - mainly dance/chillout etc)
7Minute Workout
Adobe Reader
Beatphonic (quirky way to make music - Windows Phone exclusive AFAIK)
Bing Translator (free offline translation between multiple languages - even translates texts via the camera!)
Black (really nice black and white photo editor)
Blue Skies (nicest weather app out there)
Digibeats (another dance music player)
Endomondo (nice sports tracker)
European Health Insurance (offline documents telling you how to get health access throughout Europe using the EHIC card)
Flickr Booth
ITV Player (great app, & really, really well made!)
Kayak
MovieJax (video editor)
Movie Moments (60 second clip creator)
Movie Maker 8.1 (more complex video editor)
Netflix
Nokia Creative Studio/Panorama/Refocus
Office Remote/Lens
Photosynth
Skyscanner
Sleep Bug
Slowly (slow mo video editor)
Vimeo
Vine
That'll get you started :smiley:
You'll get the grip - but it might take a few weeks.
TCB sucks and o2 will not likely payout those that keep having their payment date delayed. If you are with TCB the chances are slim if they even fight your case. This was a great deal for some but most will have lost out by buying a phone that they really didnt want.
Used sat nav for 32 mins yesterday, lost 1% battery life for every minute :'(
Standby time on this is immense, beats any other phone i've owned, just using it thats the problem
for those still have invalid imei number issues for the camera grip ring 0844 409 6620 and tell them you're having issues, they'll add you manually ....
I even ran the two phones side by side on the same journey - Here Maps was much better for both clarity of display, audio quality of spoken directions and battery consumption - although in fairness my Sony Android is nearly 18 months old, so I'd expect it's battery to be weaker. After the test I still had plenty of battery left in the Lumia to last a normal day (I only make 1 or 2 calls a day, maybe send 5 txt messages and browse the web / download apps / check email for perhaps 1 hr in total?).
As an example of my battery life yesterday I charged the 1020 overnight and unplugged it around 10.30am. I checked email and did maybe 20 mins web browsing before using the Sat Nav on a 25 minute journey. I then took 26 photos and 6 short video clips of approx 30-40 seconds each. More web browsing in the evening, maybe for 30 minutes, The phone eventually warned me to plug in or it would shut down around 10.30pm. I thought that was pretty good considering the sat nav usage and the amount of time the screen was lit / focus had been active for composing and taking the photos.
I have WiFi on, Bluetooth off, email syc every 15 mins (2 accounts), screen timeout 1 minute, NFC on, internet sharing off, battery saver active "when it gets low", screen brightness - automatic,screen rotation - unlocked, location - on, glance - interval, Touch sensitivity - normal, Wake up - on. Is that different to someone getting poor performance?
I'm pretty sure most of the settings above were as they were out of the box (but then I've fiddled with it so much I can't be sure) - perhaps I've got a decent handset, but there's a more duff ones out there than you'd expect from a firm like Nokia - or a bad batch of batteries?
http://www.amazon.co.uk/StilGut-Wallet-Genuine-Leather-Cognac/dp/B00F0J14RO/ref=sr_1_1?ie=UTF8&qid=1401710440&sr=8-1&keywords=stilgut+leather+case+1020
It has magnetic clasps to close the case (or hold the camera cover on), £30 (or £35 for the aged leather look) for the wallet style case.
What is galling is that some have cancelled and paid out whilst others who have been using the phone contract as it should be are the ones who will lose out.
O2 will do everything not to pay out and TCB won't give a damn to support its customers.
He is therefore trying to levy a cancellation fee. Eurrgh. I hate O2 customer service.
I'm getting denials for a 925 too...
Combine this with the FAQs and surely this uninformed o2 person should back down or refer to someone who knows
O2's Refresh FAQs (http://www.o2.co.uk/refresh/frequent-questions) state:
"What if I want to leave O2 and end my O2 Refresh plan?
You just need to pay off whatever's left on your Phone Plan. Then you can either sign up to a new plan, or leave O2. If you'd like to leave O2, after you pay off your Phone Plan, ask us for your PAC code or give us notice to cancel your account."
Amazing bargain this was.
Cheers OP - great deal and timed well as used as a back up phone/camera on holiday in China, especially useful for night shots.
I just would like to know what each person said. Just a mini opinion poll/survey :smile:
Smashing deal! :smiley:
M.
Black one for me, which is fine as I have a black phone.
They apologised for being messed about, cancelled the contract there and then (didn't have to pay for an extra 30 days), and gave me a £20 credit as a gesture of goodwill.
I also received 3 of my four requested camera grips today. Two of the packages were addressed to the same person - so hopefully they made an error and will end up sending me a total of 5 :smiley:.
I am keeping going with the TCB contract (the allowances are excellent - 8GB's of data) .... so I'm just using it as my business phone to ensure I get value from however many weeks or months I need to keep it running for.
My Quidco contract has been cancelled within the 7 day period...as a premium member though, I am still hopeful of a payout. I also received a random £45 payout from Quidco for a 1020 contract that I cancelled before even being sent the phone. Oh, and I have received £80 in friend referral vouchers....
All in all, I've come out ahead by a good few yards!
Excellent deal OP
Please beware and call customer services.
I will be ending tcb if this caahback ever pays out. They are a despicable operator.
Just buy it for yourself or someone else please :smiley:
& no, I am not shafting any customers of mine. They are buying a completely unlocked 1020 64GB edition for prices that are lower than some of the locked 32GB ones on Ebay.
As long as people walk away happy with the product and the price then everyone wins. Oh, and flooding Ebay with loads of 64GB 1020's brings more hardware into the market, and reduces prices. Lower prices means more will end up in the hands of customers, increasing market share.
People should stop moaning about the cashback issue though...absolutely :smiley:
But Quidco do not mention this, but instead they have a delayed payout date to stop people abusing the offer (6 weeks I believe, which still sounds a tad too short to make it unprofitable to buy and cancel with an aim to selling the handset on, although I suspect this is the best case since my estimated payment is just over 9 weeks).
Best guess is a 8-12 week wait for payment which definitely makes waiting while on a £37 contract a very expensive deal!.
I can definitely wait that long as its the best deal going.
I will be ending tcb if this caahback ever pays out. They are a despicable operator.
Add to that the extortionate roaming charges that have only recently been brought down by EU law, and you have a perfect justification for profiting from these big lumbering businesses.
I am not ashamed to have made some money from buying a few of these phones.
*Doing so is also helping to build Windows Phone market share .... which for me makes it a win win. I want this platform to succeed - so getting some of these 1020's from O2 warehouses into the hands of happy customers is all good IMO.
I don't have any gripe with people trying to make a profit; I would say that people have little room to moan if a cashback trick doesn't pay off though. A risk should only be undertaken if you're willing to pay the possible outlay. If it doesn't work out then that's tough luck, surely? If it works out then that's fair play. The sheer volume of people doing this trick to make a few quid though is clearly responsible for any issues that have arisen with cashback payment dates.
It came Royal Mail standard delivery.
I am currently with TalkTalk mobile(have been with talktalk for years!), I have a TalkTalk mobile contract(12m) for only £3.75, you get 1GB, 300mins and 3000 texts which is more than enough for me. Also it's very cheap!
Their network runs on Vodafone so it's pretty good.
Didn't need to sign as normal post
Well done to Nokia and their subcontractor - despite the unexpected demand / stock problem, all the hassle with the web form and manually processing a lot of claims (inc my own - I claimed on 14th May by email) £40 worth of accessory arrived just 16 working days later.
Thanks Nokia - and more importantly the OP for pulling together all the information needed. I'm really pleased with my phone - if Quidco pay out it'll be the deal of the year for me.
Thanks again op for this awesome deal. Yeyyyyy
Thanks to Microsoft , O2 & Quidco too
& must get a tripod as well :-)
But one question, when you put your claim in on the website, did you get a confirmation that the order was going through?
I used to get a "already claimed/invalid IMEI code" response, so emailed them, they said it would be working in a few days and now the form just resets to blank after I enter in my details, not sure here if it has worked as I would have expected a reply back. Did you get an email?
Just try it a few times.
When I made my claim I had to send my receipt via email and they entered the claim manually - I said I wanted a yellow one, but have only seen people talking about black ones. Mine hasn't turned up yet (hoping it will arrive today) but if I get a black one, would anyone want to swap a yellow one with me ?
I wonder if it's just first charge takes longer, or if it's such a big capacity that it takes a while - I hope it's the latter!
It's the same cable I use to charge the phone every evening and that seems to charge in normal time (I'm guessing at an hour, but I've not actually measured it)
On the bright side I got one of these in black, it's quite good though a bit shiny on the back
http://www.ebay.co.uk/itm/161123608001
When phone is attached it doesn't appeares to be taking any charge, gave up after a couple of hours as no led light lit up.
Charged up the grip without the phone attached in about 3 hours.
If the phone isn't fully charged and the grip is, the phone will take charges from the grip when attached.
Just use the original cable...it'll charge both devices in around 3 hours. (the total battery capacity is 3020mah - so 3 hours is about right)
I guess you *may* have a faulty grip. Can't remember ever seeing any reports of them going faulty though.
Must say the grip is very nice, makes taking photos that much more comfortable and steady and the leather wrist strap is very nice too.
Should've been £75, but had my £5 Quidco Premium fee deducted.
"Please note - Nokia Lumi 1020 is NOT eligible for cahsback".
So it is very unlikely that they will payout to new people now.
Quidco do not have such a message, but have extended delays for payments. My hunch is that previous people going through tcb will get their payment honoured if they don't cancel their contracts early, there may be a real long wait though, I guess people buying for a profit will lose out due to no payment or profit consumed by monthly contract charges. Not bothered about them as the deal wasn't meant to be used like that, but I do hope geniune buyers don't get burned too :P
Quidco are still likely safe as there is no message, but just expect to wait 2-3 months before getting the money, my min wait is 2 months...
As TCB say "Please note, all postpay handsets and all tablets will be subject to a 6 month validation period. If any sales are cancelled or returned within this time frame your cashback will be declined. All other products are subject to a 6 week validation period."
So there could be very long wait, O2 really should have made the handset portion of the deal £360 and dropped the airtime charge for the first two years to avoid all this aggro, as otherwise if they post up a deal that people can take advantage like this people will.
#TCBSucks
I have had enough with these liars - they still have not changed the estimated payment date on their website - it still reads 2w 3d - which is a complete lie. They are now applying a 6 months wait on contracts. They are changing terms retrospectively.
O2 Refresh 500 24M 500MB 4G 14 May 14 - 13 Jun 14 -10.84
O2 Refresh 500 24M 500MB 4G 14 May 14 - 22 May 14 3.15
Early Termination (VAT Not Applicable) 22 May 14 - 12 May 16 256.54
Total tariff
£248.85
On a brighter note I've noticed if you login to MyO2 and select upgrades, it gives you the option to pay for the phone and switch to a 30 day Simplicity plan
Your O2 bill for 07/06/14 is now ready. You can look at your bill here.
To see your bill, you'll need the username and password you were given when you joined O2. If you've forgotten them, we can give you a reminder.
In total, your bill for this month comes to £533.08. We'll request this amount from your chosen account on, or just after, the date in your bill.
Is your bill more than you were expecting ?
If so, here's a few reasons why this might be:
You could have gone over the minutes, texts or data that's in your allowance.
You could have called or sent texts to numbers that can't be taken from your allowance such as International, 0800, 0845 numbers or directory enquiries.
You have used your phone for calls, text or data whilst abroad.
They missed the other option for why the bill is higher that I was expecting : "We are a bunch of idiots" !!!
When we cancel, is the contract cancelled straight away, or it remains (and we re charged) for one more month?
I asked in an o2 store today and they told that I have to give 30 days notice before I cancel..is that correct?
I am thinking of debranding my phone first then get the 20 pounds voucher, would that work?
Make sure you keep the O2 account open when they refund you the first months airtime.
Thanks once again for this awesome deal, love the phone!!
The postman came and went everyday but no parcels
I got the confirm email since last Monday, guess I'll have to email them again
Bill amount still says -£23 though... link the to claim it back disappeared though
Update: After speaking to them on the phone it appears i've got this because in spite of me getting a direct debit refund from my bank and asking not be refunded by O2 they decided to issue a refund anyway so once I do receive the payment I will owe them the money and will have to pay them back...
I asked again on chat but they told me wait upto 7 days :/
*********************************************************************************
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I got this large final bill and despite them saying it was cancelled it still came out of my bank account because I left the direct debit open, had to get it refunded which was also a palava!
I've another contract cancelled, same thing as before large final bill, this time I cancelled the direct debit before they can take the money, i've been assured over online chat and over the phone it won't come out of my account - if they try to take it i reckon i'll get the same email as you...
Matt > no I did not get anything until this enforcement notice
I had the same as Matt and it has taken them ten weeks from taking my money to return it to me, suffice to say, if I ever deal with them again and get similar, I will send random crap back to them in the hopes they pay out to get a debt collection agency involved, to then shove it in their faces so they have had to pay out of their own pocket for their stupidity.
I even worked for O2/Telefonica last year.
My, how they've gone downhill so quickly. They HAD the best customer service of any network, they HAD the best overall network. They also HAD the coolest ads (those new Be More Dog ads do nothing for me).
But now, they're pretty much nobody. Telefonica are billions of Euros in debt, O2 UK's customer service is now mediocre, and their 3G network is terrible.
The only thing they're good for nowadays is allowing savvy consumers to get a cheap smartphone on their Refresh tariffs, pay off the contract early and use the handset on a superior network like Three or EE.
I can't see the app it belonged to - could a fellow 1020 owner check to see if they've still got it and tell me what it is?
The icon was a grey square (I don't think it was transparent) and the icon was like a block work city skyline consisting of 4 or 5 different shape but solid white color buildings.
I'm guessing it was a Lens or Here Maps function...
Looks better than Google places that I used to use, just with less reviews.
TCB has been burned me and I will never use these useless lot ever again.
quidco tracked at £140, got the £37 a month deal, will use 8gb to do some tethering at work, keep contract running until the £140 has been payed and cancel it. just need to pay off the phone which means after two-three months of contract at £27pcm, the phone will cost me £181.
and have £20 xbox live credit and a free camera grip.
this is has been one of the hottest deals for the best camera phone on the market (and from someone that has had a lumia920 for 2 years a fantastic smart phone) dont be a apple sheep...
My ideal case would either be a fully protective one that closes to protect the screen with wireless charger built in, or one which supports the phone in the official wireless charger, I know I can modify my cheap leather effect one but then that ruins the official wireless charger as you smother it in super glue.
BUT I havent open up the phone and not sure whether to stick to iOS or venture into the Lumia World... hmmmmm.....
How much can we actually sell this?
There are a lot of apps in the store now. All mine apps are on there.
Hello, Your O2 mobile phone bill for 19/06/14 is now ready. You can view your bill and schedule of phone payments from here. Your bill this month is £510.05. and your monthly phone payment is £220.00. Both payments will be taken from your chosen account on, or just after the date on your bill.
This is beyond a joke, they sent me an "Enforcement and termination notice" only last week and then assured that this would get sorted asap.
I will never buy anything from O2 ever again !
Mine does the same at night, its definitely Glance that is causing this
Once uninstalled, you can reinstall it. Or you can just leave it uninstalled.
Have you upgraded to Windows Phone 8.1? Did you do a reinstallation AFTER WP8.1 was installed? There are quite a few bugs when you just upgrade from WP8 straight to 8.1 without then reinstalling the software.
Also, if you stripped the phone of O2 branding via a new firmware, then you will definitely have wifi issues. You'll just have to wait for the Cyan firmware to resolve them.
Now just need to wait for quidco to pay up then cancel contract
Go to Settings, then scroll down and tap 'about' then tap 'reset your phone'.
I still have mine branded with the O2 startup screen. I'd love it to be unbranded, but having read the horror stories here of the unbranded firmware being quite buggy, I think I'll leave it as it is.
I am waiting on the Cyan update to resolve that issue. If it doesn't, I'll be reverting the phone back to the O2 firmware (what a hassle!)
& yes, I did just mean reset :smiley:
Interestingly I do not get this problem on my yellow one I purchased back in Jan.
When will they release Cyan?
I might stick with 8.1 since I've unlimited internet with 3.
Quidco are the way to go for all future cashback deals
There was talk of a July release on WPCentral for the first tranche of older phones (1520/1020/925). So with a bit of luck, we'll have Cyan next month.
http://www.windowsphone.com/en-gb
Looks like it's been designed by someone on work experience and none of the links seem to work - ever.
"Apps+Games results
Unfortunately, we can't get search results at the moment. Try again later. all apps all games collections"
and
"Try again later
Something happened, and we can't get to the page you want at the moment. Try again in a little while. "
Chrome / IE11 / FF & Maxthon
Deal couldn't have gone better for me, with the camera grip, £54 voucher/apps, £157 TCB paid within 2 weeks and only £10 charge for 7 days on contract, factor all of that in and the phone cost nothing.
You're a star OP! :smiley:
Needless to say, I'll be sticking with Quidco!
I've turned Cortana off for now.
Anyhow, I'm reverting it back to WP8 (Black) because the wifi issue is driving me crazy. Will wait for the official CYan update in a month's time (hopefully).
Just spoke to them over live chat, told them they were wrong, 1st operator I spoke said no, actually I was wrong and they were right... yeah right.... she had zero clue about charges so I ended up requesting a supervisor when she started getting shirty. Its funny how when on live chat, you always get a supervisor as the proof of a request is in black and white, unlike phone where they just say one isn't available.
Then I had to put my teacher hat on and go through a simple mathematics lesson with him and explain how charges immune from VAT, should not be factored in when working out how much to refund after VAT. They were basically trying to make the account zero balance, even though I paid for a full month up front that I had not used. He agreed once I took him through every single step of the mathematical calculation and said it would be credited back to my account. /facepalm
In the end, I cancelled the direct debit. And my account is now showing £18 squid in credit, which was about right for the first month paid up front minus the part month usage.
Lets see if I get one of these debt collector issues as the direct debit is meant to be coming out in the next two days (or not as its cancelled).
Good luck all on your cash back, camera grips and lack of debt collection agency's.
Regards
Flea
TCB are criminals as they still have not updated their website.
https://nokia1020grip.co.uk/
I put 1st May as purchase date, but got a message that the IMEI was invalid. Emailed Nokia (address is at bottom of page on the link), someone on the thread suggested doing this. Got a reply saying they were still updating the IMEI records and to try again in a few days. When I tried again, it still said IMEI invalid, so just left it at that. This was around mid-May, then the grip arrived today, totally unexpected, but a nice surprise :smiley:
Be quick and submit the form, the promotion ends 30 June!
I was told it was a termination fee but explained that they were simply wrong and I owed nothing. Took about 5-10 mins.. as long as they clear it as asked, but I'm very disappointed with them as they cocked up already and put my payment for the phone (240 quid) into the talkplan and took an age to fix it, and were generally unreliable!
It did boot to the Nokia logo but didn't get any further, but now wont boot at all. Left charger in for hours too...
You have to ask for this back otherwise they will just hold onto it.
Still tracking £140 on Quidco and my fingers are still firmly crossed.
I hope people get the cashback when promised, but this does stink of bait and switch tactics that has been used for centuries. Only difference is, using cashback for bait and switch is perfectly legal. :wink:
Regards
Flea
Although I don't quite "settled" with the Apps they got in Windows phone, I have to say I am pretty happy with the size of the phone and of course the picture quality. Not sure if I would ever use a 5.5 inch phone (used to have a note 2) but would start to look for a very high specs 5 inch phone in the near future.
They won't pay out and they don't care.
Going by other experiences, looks like I got lucky with a quick payout.
Not being able to find comments easily is one of the few downsides of this site. Otherwise it is great!
http://www.ebay.co.uk/itm/151120887192?_trksid=p2059210.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT
http://www.amazon.co.uk/Nillkin-Super-Scrub-Shield-Shell-Black/dp/B00E1D2JSI/ref=sr_1_2?ie=UTF8&qid=1403994367&sr=8-2&keywords=lumia+1020+case
Must say I was very surprised when my grip arrived! adds a bit of value I suppose!
Have a look at screen repair prices on Ebay, then call up your local Nokia Care Point and say you would prefer to have the repair done by them. They tend to price match Ebay prices as long as the Ebay offer is for a Care Point approved repair.
& when you get your replacement, either make sure you attach a lanyard to the phone - or better still, use a case.
£29.98, haha :smiley:
Just kidding, I have one, can't decide whether to keep the grip or not, the phone I am definitely keeping though :smiley:
Crap.
4G arrived around 2 weeks ago where I live and since then I reckon at least a third of incoming calls don't even ring, I just get a missed call alert seconds later. I've forced it to stay on 3G to see if it makes any difference.
O2 Mobiles
— 140.00 Tracked 23 May 14 Guaranteed payment 03 Jul 14
12 May 14
O2 Mobiles
— 140.00 Tracked 23 May 14 Guaranteed payment 03 Jul 14
Yup!
Reckon I'll wait...
I've got two contracts, one for £33 (My main one) and one for £28 (HTC One m8 deal) which a family friend is paying me £15 a month for it.
Not much point paying £5 for Quidco Premium as far as I can tell :-(
this is bullsh1t
Please wait for a site operator to respond.
Hi there, you are now chatting with H.
Jamie: Hi there
H: Hi Jamie
Jamie H: I was suppose to have some cashback today from 02 mobile (still tracking at the wrong price) and it's been delayed until late september, why is this?
H: We are currently pursuing the retailer to find out when payment can be expected as we had hoped for a resolution by now
H: Please be assured that as long as you've met the terms and conditions for this purchase you will be receiving this cashback
Heather: As soon as we know more we will update you and once the retailer confirms the cashback this can be paid over to you
Jamie: Awesome sauce, the time frame doesn't really bother me too much, I still have the phone/contract. I just didn't want this to get buried!
H: No, don't worry, we're working on it :smiley:
Jamie H: Thank you.
I called again tonight and was told by a very arrogant girl that my request for a refund had been rejected, and that I wouldn't get the money back without returning the phone.
[email protected]
I have given up hope.
Have to say though, they do not respond to emails.
" Natalie: I'm sorry to hear that you are still waiting for your O2 cashback to be confirmed. Payments for O2 have unfortunately been affected by a high amount of fraudulent activity, whereby customers have been signing up for contracts, cancelling the contract, and then still receiving the cashback. This misuse of the cashback service has now caused delays in payments due to extra checks and procedures having to be introduced, it is regrettably a case of the small minority spoiling it for the majority of honest, genuine customers. We are pushing for any delayed sales to be updated accordingly within the next two weeks, whilst we work with O2 on a long term solution to the problem"
My contract was cancelled.
Thanks OP!
I ordered on the 6th May on the £28/month airtime contract and £10/month phone contract, and then cancelled on the 28th May paying of the phone balance and cancelling the airtime contract (and didn't need to give 1 months notice, they cancelled it on the day i rang), so only paid less than £20 airtime for around 20 days use, and then £240 for the phone, so less than £260 in total.
Also got the free camera grip, £20 credit and free games.
I wasn't expecting this cashback at all, as i cancelled the contract, and after all the bad comments here about buying via TCB.
This turned out to be a stonking deal, thanks op.
Its slowly edging forwards, now at 19 Sept, but I don't trust O2 or Quidco to honour the deal. Very disappointed with both companies.
Paid £240 for mobile phone and cancelled contract within 7 days so I didn't pay for any airtime. Cashback got paid today for £165.37, which means I got the phone for £74.63! :smile:
Woohoo - thank you OP / o2 / Quidco
bought on the 12th May too, now all i need is my bloody grip!
Hope yours pays out soon too.
"Got a phone with a 41 megapixel camera, this is the first picture I take"
http://www.reddit.com/r/funny/comments/29d7fm/got_a_phone_with_a_41_megapixel_camera_this_is/
Overall cost with O2 was £594 and after selling the handsets and getting Quidco, i've made a profit of £166! Happy days :smile:
So paid out two months rental £240 + £56 in total =£296 sold phone for £310, camera grip for £32 and now got this cashback, so total of £186 profit on it and now an owner of the new Oneplus One android phone.
I'll try again next week.
Hi there, you are now chatting with Natalie.
Natalie: Hi Laurence
Natalie: I'll just take a look into this for you.
Laurence: Hi Natalie. Yes, I spoke with one of your operators just over a month ago as I was disappointed with the payment speed of one of my O2 contracts. The estimated payment date for that cashback claim has now shifted from the 7th July to the 19th September!!
Laurence: This despite a previous contract paying out (as expected) within one month (17th April - 17th May).
Natalie: I'm just checking this for you nowe
Laurence: What is most galling is that I had the choice to go with either TCB or Quidco. Topcashback have paid out on my mum's contract (more than 3 weeks ago!). Yet sticking with Quidco - whom I thought were better - has just resulted in constantly shifting goal posts!
Natalie: In this case, although we haven't yet received payment from the retailer I can arrange for this payment to be made to you from Quidco, so you don't have to wait any longer.
Natalie: This will show as 'confirmed' in your account within the next hour or so.
Natalie: Is there anything else I can help you with today?
Laurence: Oh right. That was unexpectedly helpful of you :smiley:. I guess my Quidco issues have been resolved in one swoop!
Laurence: Thank you Natalie. That's all I needed help with
Natalie: You're welcome, I hope you have a nice day
Cashback has no been confirmed!
All my 3 now paid out
£140
£120
£147
For those still unsure about the 1020's photographic prowess, here's some photos I took whilst cycle touring in Scotland last week. I love this phone :smiley:
It of course has its short falls....shot to shot speed being the most notable one (but also lens flare and a lack of UV coating on the lens meaning some shots can become hazy). However, I think it says a lot that I am comfortable using this as my only photographic device. It is that good :smiley:
Cheers again to the OP for helping to get such devices into our hands for next to nothing!
2x cashbacks paid, 2x friend referrals paid, 4x camera grips received. 2x family members happy, 1 other sold for profit - and one for me :smiley:
The OPO does look good aside from the camera.
Firstly rest assured the regression went fine, and was relatively quick. Secondly I'm not convinced you'll need to do it - Microsoft are apparently working on a fix, and the underlying problem only affected corporate Lumia's running bitlocker. Nonetheless they seem to have halted the rollout to Dev preview devices altogether whilst they investigate.
1. the whole process took around 3.5 hrs (inc checking the phone, downloading the Nokia tool, and downloading the 1020 image - this was the slowest part as I only have a 2mb broadband, so this took an hour and a half on it's own)
2. the sms / settings / photo and video backup built into the phone doesn't work as you'd expect. Back up your documents / music / photos and video's somewhere you can find them manually - ideally a PC rather than onedrive for speed reasons. I made sure my phone system backups were upto date as well as making local copies. Then found that the backup doesn't restore to a rebuilt phone (or if you were to upgrade / replace your Windows phone with another Windows phone) it seems only to restore to the same phone with the same software build. This said my old SMS messages reappeared a day later, but not the photos, videos or music.
3. don't be too precious about remembering how you had your home screen - until 8.1 rolls out to consumers (that should be very soon) you can't hope to put it back as it was because Win 8.0 only allows two large tiles or 4 smaller ones in a row.
4. Reinstalling apps after your phone has been restored to 8.0 is tedious! Navigating direct to the App Store looked as if all my purchase history had been wiped out - apps I knew I'd paid for under the same Microsoft account were showing with a purchase price. However going to the app store via a desktop browser, showed my full purchase history, and allowed me to select all the apps I wanted to reinstall and "push" them down to the phone.
Equally re-entering your credentials for each and every app is painful.
5. Map downloads for the Here apps need to be downloaded again - as they're around 450MB each you might want to make sure you're on WiFi and have a well charged battery.
6. It probably seems obvious to everyone else, but as well as re-entering all your WiFi networks, you also have to reset your Bluetooth connections, I only realised this as I got in the car to go to work and tried to answer a call through the hands free thing.
I really liked 8.1, going back to 8.0 is a royal pain in the @rse :-(
Sounds like a really tedious process too.
There is absolutely no reason to wait though. Just sign up for free for the Developer Preview. I have been using it for months. My 1020 is rock solid, reliable....and also gets lots of incremental updates which keep improving it further. Cyan will just complete the package --- but if I never received Cyan, I would still be extremely happy with the way 8.1 performs on my 1020.
Just sign up for a free App Studio developer account, then download the 'Preview for Developers' app. Sign in to the app, tick to confirm you accept the terms....then head to phone update. You will have 8.1 downloaded and installed within an hour! It is exactly the same OS version as you would have received if you waited for the Cyan+8.1 update....
I debranded my mum's 1020 - it began restarting randomly and the Wi-Fi module would become unavailable. Subsequent MS updates have improved things....but my stock 1020 with O2 branding works better.
see new article here: http://m.wpcentral.com/preview-developers-still-need-downgrade-lumia-cyan?utm_source=wpc&utm_medium=twitter
Update - whilst it was easy to downgrade to 8.0 with the Nokia recovery tool, reinstalling and re-entering all my account credentials / preferences / rss feeds / podcast links etc in the different apps was really tedious - so I don't recommend doing it. I'd just wait to see if Microsoft can fix the update from Dev Preview before o2 start rolling out the normal 8.1 update.
Going back to 8.0 has been a bit of a shock - in reality I only really miss the swipe keyboard and having more tiles on the homescreen. But the big win seems to be battery life - I've always had decent battery life with my 1020, but now with 8.0 I can get to 8pm at night with normal daily usage (taken off charge at 7.30am) and still have 70-80% battery left. Either the battery tool under 8.0 isn't properly calibrated or something in the Dev Preview was using a lot more battery than I was aware of?
and also how 80 quid, i thought it was 40 quid for refferring
I bought 4x 1020's. I got the following;
1 x £147 TCB payment
1 x £140 Quidco payment
4 x £40 referral vouchers for 2x self-referrals*
One random £40 Quidco payment for a 1020 that I ordered and cancelled before I even received the phone :smiley:
4 x camera grips
4 x £20 store vouchers (of which I only managed to spend about £25 because there was nothing i wanted to buy/rent :smiley:!!)
All in all, a stonking deal!
*I still have NO idea why people didn't self-refer. I got shot down for it earlier by some guy whose cage was rattled because he was losing his referral fees. He seemed to think that he was doing people a favour - when in fact, he was just nicking £40!!
I got confirmation email 7 weeks ago
I've chased them up a couple of times and "They are looking into it"....
thanks.
Did you get this?
Could some one explain what I would click on when in the o2 store. Do i go for the most expensive contract (£38 a month)
That would qualify for TCB £105
where are people getting £140 from?
1st August Update
------------------------
Unfortunately many of the 8.1 updates had been slightly delayed in being pushed out to customers - this impacts all networks across all countries. It's important to understand that O2 have already approved all of the 8.1 updates which are sitting with Nokia - at this stage, there's little we can do to speed up the process as the last part of the equation is for the update to be released to customers.
On the other hand, it's also important to realise that Nokia have several hundred updates, all of which will differ from release to release. This spans across all network, all countries & all continents that Nokia operate in - it's a very important update for Nokia and their users so they want to get this right and ensure all updates go out as planned without any issues.
We have however met with Nokia and discussed this and we hope to have our updates streamlined and prioritised as much as possible. We currently hope to see updates begin rolling out again late next week but please bear the above in mind - unfortunately delays can happen, especially when the update is as big and widespread as 8.1.
VVM on 8.1 Devices (930, 630, 635)
We will shortly be approving a maintenance release for these devices which will be sent to Nokia to join our current queue of 8.1 updates awaiting being pushed out to customers. This update is only for enabling VVM - it won't include any other changes
Also news on MS fixing the 8.1 preview for developers update (nothing yet): http://www.wpcentral.com/should-you-get-preview-windows-phone-81-update-1
The price seems to be the same online at £10 a month for the device. Cashback also doesn't mention anywhere that it is not valid for Lumia and surely the referrals will work anyway.
The camera looks quality so tempted by this if still on. Any ideas?
I'm now at 14 days, but as I'm STILL waiting for my grip, I'm not too worried yet. Everything I've had with this deal has been late.....
Dear Sir/Madam
Thank you for your email.
Apologies for the problems you have experienced, a free grip has been re-sent out for you.
Kind Regards
Tristan
Not going to hold my breath on this....
Now if only the camera grip would appear - that's been lost in the post according to Nokia!
NB. I'd tried the Dev preview, then regressed to 8.0 stock image around a week ago - don't know if the Dev preview update is available yet.
I've got Cortana again just by changing the region and language (as I did under the Dev preview) - but I'm definitely looking forward to the tile folders and IE11 when update 1 finally rolls out - just a question of whether to re-enroll in the Dev Preview or wait for the update 1 rollout (at which point the 1020 might've bio-degraded!)
As for the warranty issue...I really don't think Nokia/Microsoft would lose a customer simply because they signed up for the Dev Preview programme. As an example, my friend dropped my old 620 down the toilet. Nokia Care Northampton replaced it FOC as a gesture of goodwill!!
Microsoft are desperate to gain market share (and starring to succeed) - so for me, the Dev Preview is a no brainer :smiley:
I don't think there's much risk of Dev Preview causing harm, just the small chance that an update might affect your OS or apps to the extent that you might have to re install an app, or worst case just use the recovery tool to recover the base OS.
Does anybody have a cover they want to recommend? Also, do we need to install an antivirus on the phone? Any recommendations?
Thanks again OP.
Just checked and the date I bought it on was on the 13th
Purchase Retailer Amount (GBP) Earnings (GBP) Status Updated
13 May 2014 O2 Mobiles 0.00 140.00 Confirmed 05 Aug 2014
awesome :smile: thanks to the OP
04 Jun 14
O2 Mobiles
—
120.00
Tracked
04 Jun 14
Estimated payment
12 Oct 14
Still expecting nothing here so anything is a bonus.
My thanks to the OP and all for a great deal on a superb phone.
Looking forward to the next deal on the Lumia 1030 :smirk:
Windows 8.1 is also availabe .... updating now, been going for some time now and still have not finished.
Poki - great Pocket client (Poki 2 will be a universal app apparently)
Pako - nice little isometric "how long can you escape the cops" game
Fotmob - football scores
Sofascore - general sports scores
Soundicity - squeezebox remote
Joyjoy - really nice shoot em up
Plex - dlna client
MyTube- youtube client (universal app)
Nextgen Reader - Feedly client (universal app)
https://commerce.microsoft.com/PaymentHub
and select payment options then click on microsoft account
The company responsible for sending out the grips is Anovo. If I'm honest, I'm not sure if a phone call to them would help, I think they'll just fob you off insisting that you speak to Nokia first.
You could try calling Nokia? Their phone number isn't instantly visible on this page:
http://www.nokia.com/gb-en/support/contact/
But if you scroll down and enter your IMEI number it should give you a number to ring.
If you don't know how to find your IMEI number, it will be on the box and also will be shown if you enter *#06# into the phone's dialler.
Contacted O2 few times with no luck...
Refresh contracts seem to be a disaster - nobody at O2 really knows how they work or what to do when a customer cancels.
HOWEVER, I cannot for the life of me find out the O2 64GB firmware code. I am currently running the following;
3051.50009.1424.0004
Can anyone help me out with the firmware code for the yellow version of the 64GB 1020?
Many thanks :smiley:
*Edit - found it!
059T8G0 RM-875 VAR EURO GB O2 SL 64GB YELLOW
I read in a few places stating that it would expire after 3 months but it doesn't say it on the Microsoft account, I've looked everywhere and it doesn't say any expiry date.
£12.51 GBP of your account balance is set to expire on 01/09/2014
Learn more
It might not display if the credit doesn't expire in the next 30 days, in which case, on the left under 'Billing', click on 'Payment options' then 'Microsoft account', there will then be a breakdown of your current credit. The amount under 'Account balance' should have an expiration of 'none', however if you have a balance that will at some point expire, then there is an additional figure under 'Promotional Balance' along with the expiration date.
https://account.live.com/SummaryPage.aspx
The credit expires 120 days from the day you entered it by the way.
'You have £20.00 GBP GB - Personal Account' at the top
I entered the code on: 19/06/2014
also, never received an email about it will expire.
Please go on here to see a print screen on it.
http://www.tiikoni.com/tis/view/?id=d642c43
Microsoft are making a real dogs dinner of this 8.1 update!!
Is that the £140 minus £5 quidco fee??? I sent the phone back within 7 days!
No idea what that £135 is but i've withdrawn it anyway!
I'm quite tempted just to do the same every month. Buy a phone, then cancel it within 7 days. Then see if O2 mess up again on cash back :smiley:
I contacted Nokia support about the missing grip who said I should call the number on the grip order page. I didn't have time to make the call but the next day the grip arrived. Still waiting on one of them but I think I'll give up on it, too much hassle.....
Then another £150 appeared out of nowhere and paid out a couple of weeks ago.
£300 Quidco more than covers the cost of the phone and the month's line rental I paid before cancelling.
But I got the phone a few months back.
- Used the contract for a few months - I cancelled my giffgaff goody bag and moved my number across - never got anywhere near 8GB per month data!
- Got 140 back from TCB
- Got 80 back in Refer-a-Friend amazon vouchers
- Got the 20 to spend in the store... forgot to use it (oops)
- Got the grip - like it lots
- Like having O2 proirity - free Nero's coffee every Tuesday!
- Have been using 8.1 including Cortana - neat - I say "Goodnight" she says "Sweet dreams" :smiley:
- switched to PAYG a couple of months ago - pretty expensive... will switch to someone other than O2 "soon"
Overall... a lovely phone - thanks op for the great deal!
Try that. I didn't get a response straight away but in about 4-5 days that my mail was forwarded to the claims department. The grip arrived 2 days after I received that email.
Glad I checked, I'll be somewhat better off shortly. Yes I'm aware I've just doomed that happening without a fight.
http://www.windowscentral.com/struggling-lumia-925-lumia-1020-freezes-microsoft-will-soon-release-fix
(Strangely enough, my mum's 1020 started having similar problems - but neither of my 1020's have ever had the same problem. So it's not a widespread issue....but at least it is one that Microsoft is fixing)
However, I haven't been completely satisfied with the battery life, but the occasional update from MS has improved this a little.
Lovely phone and great build quality. I shall be keeping it for the foreseeable future.
Then again, 2 days of use is excellent given that iPhone's tend to only make it through 1.
I bought one of these for my mum as well. Her 1020 has displaced her Canon Ixus camera, her camcorder & it is also (I have noticed) the go-to camera when my mum is out in London with my bro/sis. They both have iPhone 5S's...
I have no intention of upgrading my 1020 - not until a 1030 is released anyway. Once you go 41MP Pureview, everything else just seems average :smiley:
If you are yet to join the Dev Preview, do it. It may well fix whatever problems you have currently.
In fact, at that price, I may just buy it for my own 1020. I just wish they did the same case in black!
A warning - make sure you do NOT lose the IMEI number (it's on the packaging and your O2 receipt). Without this, it's impossible to contact Nokia Care/Microsoft.
You can't book a repair online, you have to type the IMEI in before anyone will answer the phone to you and if you contact Microsoft online help they'll tell you to contact the manufacturer (that confused me - I thought MS are the manufacturer now?) or use the online booking system.
The online booking system does give 3 helpful methods for finding your IMEI so you can book a repair:
- 1 press some keys. Not helpful if it won't switch on, like mine.
- 2 look under the battery. If I could get the battery out it would be very broken!
- 3 remove the SIM card holder... and discover the 1020 doesn't have the IMEI under he SIM card holder (my old 800 did).
Also, when you remove the sim tray, there is writing around the outside of the sim hole. Part of the writing says the model number....hiwever, without a magnifying glass, I couldn't work out what the other numbers said. I dare say they may well be the IMEI number.
Also, why not just walk it to your local Nokia Care shop?! They'll have the expertise to find out the IMEI number.
By the way, my mums 1020 froze the other day - I plugged in a different charger and kept unplugging/replugging - trying to pump in some power before the charger auto cut off. It worked....the battery just seemed to have overdrained itself.
Your Lumia probably isn't broken - it just needs some power cycles along with some soft resets.
By the way, why did you chuck away the packaging? Things aew always more valuable when you resell them in the original box.
I haven't chucked away the packaging - it just wasn't handy when I wanted to contact them at work (I would've had to wait until next week).
Now I know there's a Nokia Care centre locally (they were very helpful) I'll just go straight there in future. Luckily for me I live nearby. Unfortunately its existence didn't appear to be advertised on the website (the website that wouldn't help me unless I entered an IMEI number), not were any phone numbers.
When I finally did extract a phone number from Microsoft I couldn't speak to anyone without the IMEI.
I only got that phone number after 2 very long and frustrating online help chats where the CS Agent kept telling me she only dealt with software and I needed to speak to someone in hardware. When i asked if she could connect me to someone in hardware or give me their number told me to contact the manufacturer. When i asked if Microsoft weren't the manufacturer she said "Yes, but I only deal with software. You need someone trained to deal with hardware..."
When I finally got the IMEI I first tried the website, unfortunately every time I got to the last stage of booking a collection the website reported an error. I tried 2 different PCs with 3 different browsers and it failed on all of them.
So I tried the phone again and this time got past the first automated message by entering my IMEI and came across "To continue in English, press 1. para continuar en español , pulse 2." Unfortunately this exchange seemed to be faulty as it didn't recognise me pressing any number and just kept repeating the message before hanging up on me. Again, I tried 2 phones (a landline and a mobile).
The Nokia Care Centre (also a Samsung repair Centre) were great. Microsoft/Nokia online and on the phone were genuinely useless.
After 2 days with a spare budget Android phone I'm delighted to have my Lumia back (reset to factory settings, so it'll take me a while to get it the way I like it) but the whole customer service experience has left a bitter taste.
Nokia Care are superb by the way.
Also that above bug would drain the battery flat, so plugging it in for an extended time (an hour or so) would be needed to get it to fire back up.
But just a comment here, has anyone still got an outstanding claim on cashback with O2? Despite promising to O2 have finally, after 8 months, just turned it down. Funnily enough they also have rejected both of my last two reviews I submitted, not because of profanity (I was sorely tempted), but "because they want to speak to me first".
Slimey gits the lot of them, while they protest about people abusing their offers in ways they did not intend, they are happy to abuse their geniune customers in exactly the same way if it benefits them.
I really hope they release that power bug fix soon. My mum's 1020 suffers from it every time it switches to an African phone network (she has a charity out in W.Africa). Literally as soon as she gets off her flight, the phone freezes and she has to keep doing the power button and volume down thing!
The sad thing is, the actual photos the phone takes are superior to either her point and shoot Canon Ixus, or (amazingly) the fancy DSLR that a couple of her colleagues were using. Whereas their photos were washed out or just not very nice, my mum's 1020 photos came out vibrant and pin sharp. The bokeh is impressive too...
So yes, I hope Microsoft releases an update soon as the power issue is pointing my mum towards an iPhone (eurrgh!)
So lying scumbags is an appropiate term for them, still after this I guess I'll keep clear of both of them as I expect nothing to be done, they (Quidco) just keep digging the hole deeper every time I talk to them.
As for the bug, it is very annoying. My phone has it whenever I wirelessly charge, very often it locks up :P I might out of spite start bouncing phones back to O2, at least it will keep me amused.
If memory serves, that letter was just a generic one - with no reference numbers/identifiable info. SO, if any of you have it to hand - could you please scan it and then stick it on Dropbox or wherever else. It'd be a great help to me.
Many thanks
But I still have my camera grip and the box it came in. If I remember correctly I think I still have the letter that came with it. If I do I'll scan it later for you and post the link here.
I completely understand where you are coming from regarding the 1020 - I got mine originally to go travelling with. I then picked up a Canon EOS M...and figured it'd make more sense to go with a proper camera - so left my 1020 behind.
Well, I missed my 1020 big time! It certainly has its limitations - but the best photos I had previously taken on my 1020 were better than the best ones I took on my EOS M. There's something about that 4.5" screen & the brilliant camera interface....it just makes me want to take photos!
So I'm now selling my EOS M and going back to my 1020. I just need to get my camera grip working again and I'll be all set. So yes, if you could get a copy of that letter, I would greatly appreciate.
Hope your financial situation is a bit better.
Even so, if anyone can send me the letter, then I'll just swap out the reference number for my own one.
I can't believe I lost the letter in the first place - v.frustrating!
(I have frequently been tempted by other phones - esp' some of those cheap Chinese Android ones. But I just prefer the simplicity of Windows Phone. I have yet to reinstall mine after nearly a year of use...and it is still silky smooth! Pretty impressed with the latest W10M tech preview - a good evolution of 8.1, and a promising next step for the OS)
bought a powerbar instead.
As for hardware revisions in a new version of the 1020, I would say 5" screen as that seems to be the norm now, no larger though as then you are entering the realms of the 1520 size. 1080p or higher screen as well. 3/4GB RAM maybe. 64GB built in memory as standard rather than one network getting that and everyone else getting 32GB. Oddly, I would actually prefer a flat back even if it meant a thicker handset, so put a bigger battery in and the wireless charging in the handset rather than as an addon though that may just be me.
I am quite surprised they didn't aim to release one around July this year, hopefully catch all those that got a 1020 on release in a 2 year contract.
You say it's silky smooth... I found some apps lagged or took a while to load, is that no longer the case?
Thanks in advance.
Rather surprisingly, the Windows 10 preview on my 820 is actually performing really, really well...and it looks so much fresher/modern. Yes, there are bugs and resume issues - but then again, these previews have telemetry trackers following our movements around the OS to determine where snag points are in the OS....so ones these things are switched off and performance tweaks switched on, Windows 10 will likely feel even faster than W8.1. It also seems to resume apps v.quickly (no resuming screen on MixRadio as an example).
There will come a time when I have to retire my 1020. But until another phone is capable of taking photos like THESE, there will always be a place in my pocket for the 1020!
Thanks for the update. Genuinely surprised it's as good as the iPhone 6. Those photos are stunning by the way!
The major shortcoming of the 1020 vs the iPhone 6 is that the camera is SO much slower. It is my only real issue with the phone. But with that said, the HAAC microphones give vastly better audio than the iPhone 6 - which makes it a great festival phone where you want to record quality audio (alongside excellent video).
I just wish Nokia had stuck some powerful innards in this phone....because it would then perform as well as the 930/1520 - and likely have a vastly quicker camera.
Still a great phone though :smiley:
The Northampton Care centre want to see a copy of the wording of the letter as they think the grip only has a 6 month warranty (whereas the letter definitely stated it had a 12 mth warranty).
Many thanks
Thanks again
If not, what did you replace it with?
Anyway I digress. I went from the Lumia 1020 to a Lenovo K3 Note, but have now upgraded to a Lenovo ZUK Z2.
I was going to get a Lenovo P2 for its battery (I've taken up cycling and want a phone as a SatNav which drains the Lumia in no time at all) but was put off by the poor reviews of its camera.
I've temporarily acquired my son's cast-off Xperia Z3. It's a nice phone but I preferred Windows 8 to Android (I wouldn't go back now though - I'd miss Android Pay and all the loyalty card apps) and I miss the ability to crop pics with little loss of resolution.
I think moderns phones like the S8 and iPhone 7 Plus are overall much better cameras in terms of their reliability and flexibility, however I enjoyed the Lumia 1020 as a toy to play with for a few months - I would never use it now though.
Sorry, I know I shouldn't brag about getting the net cost of mine down by trading a bit.
A few months later the original tracked claim mysteriously switched to the right amount and paid too. So £300 cashback.