Not new but was reminded the other day what a useful service train passenger assist is, so worth a share in case it may benefit someone. You dont have to be disabled to use the service e.g. you might just have limited mobility and need a bit of help getting on/off the train.
Helping you with your journey
You can book to get help at any station for any train journey.
The train company can organise for someone to:
• meet you at the entrance or meeting point and accompany you to your train • provide a ramp on and off your train if you need one • meet you from your train and take you to your next train or the exit • carry your bag (up to three items of luggage)
Train operating companies require at least 24 hours' notice in order to arrange assistance, so need to contact them directly. More details on the National Rail website.
All comments (23)
ThugBasher
7 Oct 17#1
Brilliant service! Can't fault it what so ever. They have help my disabled farther many a time. Deal or not have some heat :raised_hand:
richrab
7 Oct 17#2
Good information, thanks for bringing it up.
Rastafari
7 Oct 17#3
All these non-deals on a deals website are getting boring. It’s not a public information service.
needle to Rastafari
7 Oct 17#4
I know where you're coming from, but sometimes it's about spreading the good news. Not everyone knows what's available or what they're entitled to. So I'm for heat.
Dyslexic_Dog to Rastafari
7 Oct 17#6
Lemons are only 79p a kilo in Lidl this week if you need something to suck on, or Morrison have some cheap humbugs! There's a couple of deals just for you. :stuck_out_tongue:
Deedie to Rastafari
7 Oct 17#7
agreed. its been ridiculous for a long time, but since the definition of "deal" has been relaxed even more, then this has got out of hand.
rredmayne to Rastafari
7 Oct 17#18
Freebie add on service for those who need it. Some people don't offer such services, never mind offering it free
supersue to Rastafari
8 Oct 17#23
If you don't like the look of a "deal" - then don't waste your time opening it up and commenting. Simple! Comments like yours are boring :angry:
Delbert.Grady
7 Oct 17#5
Useful info, haven't needed this service yet but one day I might, have some heat.
Master.G
7 Oct 17#8
So, it's what used to known as a Porter. They used to meet every train.
dabbit
7 Oct 17#9
I've 'used' this several times in the past and found it very hit and miss whether they actually 'turn up to help'. Now I am able to walk a few steps, I no longer use them, I step on and off the train and my help pushes me in the wheelchair to where I need to go
pennyfarthing88
7 Oct 17#10
Very good to know’ heat from me :thumbsup:
Al7777
7 Oct 17#11
Hopefully all the staff that open doors keeping us 'safe' get fired asap.
Nice when it works... And someone is there to help as planned!
Just have a plan b though if no one turns up.
amour3k
7 Oct 17#16
Not bad this one. :-)
ebble
7 Oct 17#17
This service is very good. My elderly mum uses it when she travels by train and says it is just like the days of her youth when all stations had porters to help.
A contrast to the shambolic arrangements for carrying bikes which mean that guards often try to deny access even when bookings have been made with the tickets to prove it.
jewelie
7 Oct 17#19
Great when it works, but leaves some people with the most profound physical disabilities in deep xxxx when it doesn't. If you can't walk a step and can't speak intelligibly then you can find yourself stuck on a train heading to an unknown end destination when they mess up. Those providing this service don't get that it has to work pretty much 100% of the time or it's next to useless for such people, and that not everyone has a carer! If you haven't guessed, this is not just hypothetical.
I know this was posted by the OP with the very best of intentions, but for those that absolutely need this service this is known for being unusually unreliable when compared to other accessibility services for other things. :disappointed: Voted for. Soz.
gazdoubleu
7 Oct 17#20
The lift never seems to be working at my local station and its stairs only, not a ramp in sight. Perhaps when my mother in law visits we'll get some help getting her up the stairs. (Just not telling her there's a more accessible station 3.5 miles down the track or she might come too often) :kissing_heart:
weebles1703
7 Oct 17#21
Thanks for posting. If it doesn't help you, most people know an older or disabled person and can pass on the info. Everyone is one accident or illness away from needing this kind of assistance.
sdduk2
8 Oct 17#22
Op this is a nice piece of information i never knew you could book for help sometimes when you get off of a train you need a bit of help if you are disabled. Have some Heat :sunglasses:
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Opening post
Helping you with your journey
You can book to get help at any station for any train journey.
The train company can organise for someone to:
• meet you at the entrance or meeting point and accompany you to your train
• provide a ramp on and off your train if you need one
• meet you from your train and take you to your next train or the exit
• carry your bag (up to three items of luggage)
Train operating companies require at least 24 hours' notice in order to arrange assistance, so need to contact them directly. More details on the National Rail website.
All comments (23)
There's a couple of deals just for you. :stuck_out_tongue:
hotukdeals.com/dea…081
Just have a plan b though if no one turns up.
A contrast to the shambolic arrangements for carrying bikes which mean that guards often try to deny access even when bookings have been made with the tickets to prove it.
I know this was posted by the OP with the very best of intentions, but for those that absolutely need this service this is known for being unusually unreliable when compared to other accessibility services for other things. :disappointed: Voted for. Soz.
Have some Heat :sunglasses: