Nikon D3400 Digital SLR Camera with promotion - £299 @ Amazon UK

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Nikon D3400 Digital SLR Camera - £299 with promotion @ Amazon

£299 Amazon UK4 Sep 17

Source: HotUKDeals | Deals > Technology

Opening post

RockGod117

4 Sep 17

Temporarily out of stock but can order now for delivery when available.

"£55 savings on Nikon D3400 Enter code OL78B5J8ZN5F at checkout." or click the promotion message to redeem.

It's not 100% clear if this is the VR version or not. It's not stated in the title but it states VR in the product description and box contents.

Either way it's still a good price.

Features:

- Compact DSLR captures high quality images

- Zoom lens kit features 18-55 mm lens

- SnapBridge lets you share your photos instantly

- Guide Mode offers step-by-step assistance when you need it

- Record video in Full HD for memorable home movies

- In-camera effects let you get creative

All comments (287)

myromoeo

4 Sep 17 #1

Best price I’ve seen for the D3400 and looks like it comes with the latest af-p lens too. Good find!

sharonmanc

4 Sep 17 #2

Thanks, bought for my son for his Birthday

sweetpea10 to sharonmanc

4 Sep 17 #3

Its my birthday soon :innocent: can you buy me one too.

SpannerJamesLittler

4 Sep 17 #4

The wife wanted a new camera for crimbo.....this is her sorted!!! Thanks

mikeyfive

4 Sep 17 #5

Cheap but flawed.
No sensor cleaning? No thanks.

Bully to mikeyfive

4 Sep 17 #10

Think there is a cloth in the box, only takes a few seconds.

mikeyfive to Bully

4 Sep 17 #14

Cleaning an OLPF-free camera sensor with a cloth? I wouldn't really recommend it tbh :joy:

Bully to mikeyfive

4 Sep 17 #15

‌ :smile:

TK42

4 Sep 17 #6

Out of Stock but good deal if it comes back in stock. Shows the VR lens in the photo.

D3300 is also a good camera if you can find one. This has the ultrasonic sensor cleaner, higher power flash and a mic port which are missing from the D3400.

Jonnyblock to TK42

4 Sep 17 #20

Is there anything about the the d3400 that is better than the d3300??

TK42 to Jonnyblock

4 Sep 17 #21

Bluetooth and longer battery life (this is v good the D3300 though)
thedigitalcamera.net/nik…ce/

somersetpaul

4 Sep 17 #7

That code gave me £75 discount = £279!

bryan1979 to somersetpaul

4 Sep 17 #9

Same for me, could it be higher for Prime Members?

somersetpaul to bryan1979

4 Sep 17 #11

I'm a Prime member so maybe.

pavel76 to bryan1979

4 Sep 17 #12

I'm not prime member and got it for £279

The.A.Man.1

4 Sep 17 #8

I also received a £75 discount at checkout. It was £55 earlier when I was thinking about taking the deal, but now when I ordered it went to £75. Final price is £279!

phoni

4 Sep 17 #13

Very good price. Note that while AF-P 18-55 VR lens has very good reviews, there appear to be plenty of them quite cheap in grey and second hand markets.

Diggler01

4 Sep 17 #16

Ordered - cancelled - reordered. Glad I came back to this page now after I ordered it at £299. Another £20 saved. Thanks all.

gingerwarrior13

4 Sep 17 #17

Sod it - I rarely do impulse buys, and I end up regretting it.

I reckon this looks like a good entry level DSLR.

Had the £75 promotional voucher too (was £50 earlier today when I looked - so unsure what's happened here).

Thank you OP

Now to think about a case and memory card for it :blush:

marlot

4 Sep 17 #18

I think they've had a mis-price. Given that the £354 is the RRP minus £75, I suspect they didn't mean to subtract the £75 twice. Great if it gets honoured!

TK42 to marlot

4 Sep 17 #19

Will be interesting to see what price they come back into stock at.

Master_Yoda

4 Sep 17 #22

I can't believe this doesn't even have wi-fi - what the hell(?). Also, you can apparently only transfer downsized 2MP photos via the bluetooth (??)

I noticed there is a high percentage of negative Amazon reviews and they seem to suggest there is no warranty card and no UK charger in the box. Someone also said their instructions were completely in Spanish(??). :unamused: Is this a grey import?

pavel76 to Master_Yoda

4 Sep 17 #23

I can't believe you never posted any deal here, in 8 years ? what the hell ?... negative reviews didn't mention seller

Master_Yoda to pavel76

4 Sep 17 #24

Are you dumb or something? It sounds like you are.

pavel76 to Master_Yoda

4 Sep 17 #25

Said Yoda looking in the mirror...

Master_Yoda to pavel76

4 Sep 17 #26

I'll take that as a yes.

Jonnyblock to Master_Yoda

4 Sep 17 #28

It certainly won't be grey as it's supplied by Amazon UK. For all their dodgy tax avoiding, they are a trustworthy seller.

Master_Yoda to Jonnyblock

4 Sep 17 #30

Well, that's what I assumed but then saw the reviews. Hopefully you're right, however, I'm not as confident about it as you are. Amazon have sent me a lot of electrical stuff this year that was advertised as being UK versions with UK 3 pin plugs, but turned out to be imported with non-UK plugs on them when they were delivered. These were all purchased direct from them brand new - they don't seem to know what they're doing when you contact them about these kind of issues. Also, I've found a lot of their product listings are always massively incorrect and the people writing them clearly don't understand the products at all. I find I constantly have to get their product listings removed / completely changed due to massive errors in them. You wouldn't believe how many times this has happened on stuff I've purchased from them - a lot of it is expensive electrical stuff too. Anyway, hopefully this deal works out well for everyone.

Dhiraj1

4 Sep 17 #27

Got for £279, amazing deal. Thanks

gemniz

4 Sep 17 #29

Wow, awesome deal! I got it with the code for an extra £75 off, not £55, so only £279. plus when I go onto the item now it says purchased... Style name, with lens kit, so fingers crossed

danflorin3

4 Sep 17 #31

Order Total : £324.00 !!! Including+ Amazon Protect 5 year Accidental Damage & Breakdown Cover for Digital Cameras from £250 to £299.99 for 45£

75£off

gingerwarrior13 to danflorin3

5 Sep 17 #32

Wouldn't you'd need cover for the cost of the camera without the discount?

danflorin3 to gingerwarrior13

5 Sep 17 #33

Well..I will ask.but doesn't say nothing in t&c

ashoknaglikar1 to danflorin3

5 Sep 17 #34

Hello there , I had a question When i am ordering the cover for my camera amazon is offering covers for camera from £350 - 399 as the price of the camera is 354 how did you manage to buy the cover for 250-299 range?

danflorin3 to ashoknaglikar1

5 Sep 17 #45

Well..they should offer insurance for the price that you pay..doesn't matter if you used a discount code to get that price or not...better ask amazon to be sure

nsx2050 to danflorin3

5 Sep 17 #36

I only see the 2 and 3 year options

ashoknaglikar1 to nsx2050

5 Sep 17 #37

you have to search for 5 year

nsx2050 to ashoknaglikar1

5 Sep 17 #38

thanks, has it expired now? I keep on getting the message that this promotional code is not valid

ashoknaglikar1 to nsx2050

5 Sep 17 #39

yeah i think so .. hard luck. it says code is not valid! lets see hoe many people's order they honor :smile:

danflorin3 to nsx2050

5 Sep 17 #44

Search individually on amazon

georget

5 Sep 17 #35

How does the D3400 compare with the D3200 i own. Is it worth the upgrade?

georget

5 Sep 17 #40

Why expired ? Code still working....
You can use it only once for account..

gingerwarrior13

5 Sep 17 #41

It definitely will be interesting whether this is honoured and also whether the product is legitimate or not

Adiebear

5 Sep 17 #42

Just ordered, thanks OP........now to explain to the wife :persevere:

Avallon

5 Sep 17 #43

What's the nearest mirrorless equivalent to this quality wise? Wondering whether the other half would be better off with a mirrorless...

ashoknaglikar1

5 Sep 17 #46

Yeah .. I did and the amazon customer care said it price before discount .

mikeyfive

5 Sep 17 #47

It'll definitely be honoured.
I ended up caving in and buying as a back up... especially with the decent new kit lens.

brilly to mikeyfive

7 Sep 17 #57

hah! another one!

mikeyfive to brilly

7 Sep 17 #59

I'm a sucker for a bargain Brilly :joy:

gemniz to mikeyfive

26 Sep 17 #126

My order with Amazon was just cancelled :cry:

ashesuja

5 Sep 17 #48

Would anyone be able to post pictures of final bill? I'm going to try and talk to jessops to ask if they will match this price?

DAMNOME

6 Sep 17 #49

Why would Jessops price match an out of stock item?

mikeyfive to DAMNOME

6 Sep 17 #50

I'm pretty sure this code has expired too, so they won't match the £279.99 Amazon price.

georget

6 Sep 17 #51

Code still working. Not Expired...

richy2k6 to georget

6 Sep 17 #53

I'm guessing it's expired due to it being out of stock rather than the code expired.

superspod

6 Sep 17 #52

Code still seems to work.

gingerwarrior13

6 Sep 17 #54

How long does Amazon normally wait to cancel an order due to no available stock?

Diggler01 to gingerwarrior13

7 Sep 17 #55

I think it depends on when they know for sure that they can no longer get stock. I have some blu-rays on an order from 29-5-17 that they are still trying to obtain for me, so they do give it some time before cancelling your order.

ashoknaglikar1

7 Sep 17 #56

i was chatting with customer support today they said they are under discussion with supplier and he will get me an update in 48 hours.

gingerwarrior13 to ashoknaglikar1

7 Sep 17 #58

This can only be seen as a loss-leader for Amazon, so I'm sure they'll somehow renege on the offer.

fishz

8 Sep 17 #60

Just got the shipping confirmation for mine. Got £75 off so £279 for me. Now to confirm that it's the better lens.

ashoknaglikar1 to fishz

8 Sep 17 #61

Great news op, when did you order ? Can you be precise with time if possible just waiting for mine .

ashoknaglikar1 to fishz

8 Sep 17 #62

And one more thing what do you mean by better lens

Sdolwane2000

9 Sep 17 #63

Thanks op, code did not work but there is an option under price to redeem £75 off. Just ordered...

ashoknaglikar1

9 Sep 17 #64

Where does it say redeem 75 off ? I can't find it

fishz

9 Sep 17 #65

Hi - mine was shipped yesterday and I'm waiting to confirm that it's the VR lens. Right now it's still "out for delivery" and I'm stuck at home waiting for it. They wouldn't ship to a locker, but that may have been something to do with the new credit card that I used.

The £75 off was a coupon that was only valid for purchases from Amazon themselves. When you manage to get to the page showing the Amazon supplied version (which I did by clicking it in the list on the right of the screen and then selecting that item when looking at it in the basket) then the voucher shows up.

gingerwarrior13 to fishz

10 Sep 17 #69

Would you be able to take a screenshot showing the order and that it's been fulfilled? Hopefully can use that as leverage against Amazon to stop faffing around with the rest of our orders?

fishz to gingerwarrior13

10 Sep 17 #71

I'm not sure how helpful it is but here you go - I blanked the personal information obviously:

My order was placed on 4th Sept but updated on 5th to reflect the better voucher offer.

I had a second order on another account that I have cancelled now. That one was not shipped/fulfilled.

I've been watching this camera on Amazon for a while and I know that they offer the best discounts when it's out of stock and then raise the price (remove vouchers etc.) when it's back in stock. My guess is that this just stops people from going elsewhere and that they will eventually send out all orders... I also suspect that there'll be a new model from Nikon before Christmas but that's pure speculation from a non-photographer!

gingerwarrior13 to fishz

11 Sep 17 #72

Thanks for that.

I ordered mine the same day, so you've obviously been very lucky to get it.

Fingers crossed it will get fulfilled

fishz

9 Sep 17 #66

Thanks RockGod117

Just opened the package and can confirm that it has the (better) VR lens option. What blinding deal.

Just signed up for the free photography course on here too. That's me sorted then :-)

RockGod117 to fishz

9 Sep 17 #67

Excellent! Still waiting for mine to be dispatched

JakeBiles

10 Sep 17 #68

could order this now at this price and them send it when it is back in stock? i seem to be able to get all the way to order confirmation and the code is still working

SpannerJamesLittler

10 Sep 17 #70

I spoke to them earlier today and they said they dont know if they can get any but they will ask thier fullfilment team to check and get back to me.......on a plus note they changed my original discount to the new £75 one without me having to re-order......if it ever comes

Jonnyblock

12 Sep 17 #73

I just put it in a basket and the promotion is now £80 off = £274.

Master_Yoda to Jonnyblock

13 Sep 17 #74

Eh? Did anyone else get £274? I'm not getting that - still showing as only £75 off for me. Are you sure you don't have a gift card or Amazon credit coming off the price?

Jonnyblock to Master_Yoda

13 Sep 17 #75

Yeah sorry might be an extra 5 from doing Paypoint. Strange that it lumps it together and says £80 off.

ashoknaglikar1

13 Sep 17 #76

any more dispacthes to any one here ?

georget

13 Sep 17 #77

Still waiting here :rage:

superspod

13 Sep 17 #78

Still waiting. My plan is to give it until next Tuesday and then will cancel.

GIBurrows

13 Sep 17 #79

I got an email for my order saying it would be shipped on the 22nd of October but I did have to ring up customer services for them to do anything.

gingerwarrior13

13 Sep 17 #80

I spoke to someone on Amazon Webchat yesterday, and they're going to "hand-hold" my query to find out what is going on.

I said to the person that Amazon have offered this ~~phone~~ camera at a price they couldn't fulfil, and that wasn't the consumers fault. There appears to be stock from other companies selling on Amazon, so said that they should buy those cameras and fulfil our order at the price they offered.

Who knows how that will turn out!

Master_Yoda to gingerwarrior13

13 Sep 17 #81

The problem isn't that Amazon have offered this phone at a price they can't fulfil. The problem is that they don't currently have any stock(?). The fact that they are still selling it for the same price we paid show that they don't have any issue with the actual sale price. They can't give us stock that effectively belongs to other sellers on Amazon - plus you wouldn't want them to do that anyway as you could end up with grey imports. It's better to just let Amazon source proper stock and take their time.

androo to Master_Yoda

14 Sep 17 #83

I hope its not a phone!

Master_Yoda to androo

14 Sep 17 #85

‌ :grin: I didn't even notice that he called it a phone - can't believe I actually copied him lmao

androo to Master_Yoda

14 Sep 17 #84

Can amazon do a deal meaning they can sell a quantity at £279? £30 cheaper than ebay..

DAMNOME to gingerwarrior13

14 Sep 17 #86

Good luck getting your phone :thinking:

gingerwarrior13 to DAMNOME

14 Sep 17 #87

Obvious typo

androo

14 Sep 17 #82

At £279, its a deal, its a steal!

Hope it arrvies!

gingerwarrior13

17 Sep 17 #88

Any more orders fulfilled?

georget to gingerwarrior13

18 Sep 17 #89

Nope :disappointed:

ashoknaglikar1 to gingerwarrior13

18 Sep 17 #90

Nothing yet ..

martaluscious

18 Sep 17 #91

Damn going on holiday next month. Fingers crossed will get it on time

ashoknaglikar1 to martaluscious

18 Sep 17 #92

you are very

, i just rang them standard answer please wait.. i dont know its been 3rd week now!

Wowhats

19 Sep 17 #93

Watching this deal. The red version of this camera is the same price as the black version and usually red is more expensive.Deal is still working although it still shows out of stock. Anyone received one or been given a date for delivery.

superspod

20 Sep 17 #94

I've just e-mailed asking for an update. But I will probably cancel the order as I suspect it will never come.

gingerwarrior13

20 Sep 17 #95

Had another webchat at lunchtime and same old update!

superspod to gingerwarrior13

20 Sep 17 #96

Oh I will definitely cancel once they get back to me then. I have better things to do than to wait for a camera that will never come.

georget

21 Sep 17 #97

This is strange... if they are having hard time to get stock why they keep selling it? :thinking:

superspod

21 Sep 17 #98

I've cancelled my order. Good luck to all those waiting.

DAMNOME

21 Sep 17 #99

These are being shipped at the end of October

Pair this deal with it
hotukdeals.com/dea…333

superspod to DAMNOME

21 Sep 17 #100

Where did you hear this? Amazon told me they had no idea.

mikeyfive

21 Sep 17 #101

I ordered mine on the 5th of September, I'm not in much of a hurry to get mine but this wait is an absolute joke.
Amazon shouldn't be taking orders if they can't fulfil them for 6 weeks plus.

Pathetic service, Amazon have gone downhill recently.

Master_Yoda

21 Sep 17 #102

I spoke to Amazon recently and they claimed they were struggling to find a supplier and didn't know when it would be shipped out - they suggested I cancel my order lol. They are however selling and fulfilling orders for the exact same camera with same VR lens for other sellers and have been constantly since we ordered this - I asked them how they seem to have plenty of stock for other sellers, and they didn't give me an answer - I don't trust them. I've noticed they've done this exact same tactic on quite a few other items I've ordered over recent months seemingly just to lure people onto their site. With all those items though, the item kept getting delayed further every month and it dragged on for months on end. Those items had estimated expected delivery dates from the point of order - this one doesn't even have that.

Let's face it - if they really wanted to send people's orders out, they could have easily done so ages ago - a retailer the size of Amazon would have no issues getting stock. Every day that passes, this camera is technically worth less money and the original deal swings more in their favour - they are effectively saving a lot of money by using these tactics. They inevitably also get tons of free advertising, other sales while we're there and extra traffic. Each day that passes, they also know full well that more and more people will cancel. If this takes months to ship, this deal may be crap. It is ludicrous that they are still allowing people to place orders weeks later, whilst telling me they can't get stock and to cancel my order lol.

fishz

22 Sep 17 #103

I got mine about two weeks ago and I'm really happy at £285. If there isn't a better deal available (for this or something similar) or you don't need it immediately, why cancel the order? You can easily cancel anytime before they ship (and/or return it after it ships.)

I watched this for a while before ordering and I know for sure that they reduce the price when it's out of stock and then put the price back up again when they get the stock. Personally, I'm convinced that they'll ship it when they have the stock, and they *will* get the stock. If they didn't ship mine, I'd hold on because I've not seen any deal on an SLR as good as this for a long time.

The other marketplace sellers may not be authorised Nikon sellers and are not being supplied by Amazon. Amazon will get their stock direct from Nikon without a wholesaler being in the middle.... they're vast!

hydsouv

22 Sep 17 #104

I ordered this as a Christmas gift; given that there seems to be a wait for Amazon to fulfill these orders, what are the experts among us opinions on whether I should stick with this deal or cancel and wait for a better beginners DSLR offer before Christmas?

martaluscious

23 Sep 17 #105

Had a webchat yesterday and message shows it would be delivered 31october- the day im coming back from holiday :grin:‌ :grin:‌ :grin:

gingerwarrior13

23 Sep 17 #106

31st October? Seriously?

Neckers to gingerwarrior13

24 Sep 17 #107

If you use the web chat on Amazon to check the order it'll tell you when it should be shipped. Mine says the 25th October but I'm not sure if it depends on how early you ordered it.

DAMNOME

25 Sep 17 #108

They gave me the same date, I did put earlier in the thread that these are due for delivery at the end of October.
This deal should not be expired as it's still available

Master_Yoda to DAMNOME

25 Sep 17 #109

Mine still has no estimated date.

DAMNOME to Master_Yoda

25 Sep 17 #110

Best to speak to them on live chat and get them to give you the date yours is due.
They assured me that I will definitely get mine before 26th of October and were happy to send the transcript of the chat to keep as proof. Suits me better as it's a Christmas gift so the delay is perfect warranty wise. No other deal gets close to this so I can get another lens to go with it and still be quids in :nerd:

ashoknaglikar1 to DAMNOME

25 Sep 17 #111

Could you please send me the transcript and order number please thanks

Whizz12

25 Sep 17 #112

I ordered mine on the 17th and says being shipped on 31st delivery by 4 Nov.

ashoknaglikar1 to Whizz12

25 Sep 17 #115

Hi whizz, could you share your order number guys we could use it to persuade our orders to ship.

gingerwarrior13

25 Sep 17 #113

Amazon WebChat have said it can't be the same deal as there's none in stock.

Do you have proof that it's the £279 deal?

Just had the following from the WebChat -

Rohan:

I understand your frustration, In this case, I will request you to place the order, with a 3rd party seller and I will reimburse the difference in your gift card.

I will choose out a genuine seller for you right away.

ashoknaglikar1 to gingerwarrior13

25 Sep 17 #114

Hi mate could you share your order number and web chat details,so that I show then to amazon as proof .

gingerwarrior13 to ashoknaglikar1

25 Sep 17 #116

I am still waiting for a delivery date - I have no proof for you

gingerwarrior13

26 Sep 17 #117

I’ve had my order cancelled this morning -

Hello,

We’ve cancelled Nikon D3400 Digital SLR Camera - Black (Asin: B01KOADMG4) from your order #205-XXXXXXXX-XXXXXXX and you haven’t been charged.

From time to time, items sold and dispatched by Amazon become unavailable and we’re unable to source them.

We’re sorry for the inconvenience caused.

Regards,

Customer Service Department
Amazon.co.uk

gingerwarrior13

26 Sep 17 #118

I've just gone and ordered it again and the £75 discount is still showing :-)

Think I won't moan this time, as I think they've just cancelled the order because I didn't take their offer of using one of the other sellers who had the price of the camera less than £354.00

Chris_G to gingerwarrior13

26 Sep 17 #119

I originally ordered on 8th September and have also had the cancellation email this morning. However, like you I have also gone and re-ordered the exact same deal again! Can't see it working but worth a shot I suppose... :thinking:

mikeyfive

26 Sep 17 #120

Just had mine cancelled too.
Not sure whether to reorder, tbh.

superspod

26 Sep 17 #121

That's awful that they are cancelling orders but still taking new ones. What a con.

Master_Yoda

26 Sep 17 #122

Mine was cancelled too - unbelievable - *******

thekingbeyond

26 Sep 17 #123

mine has been cancelled to

noh

26 Sep 17 #124

Cancelled mine too.

gemniz

26 Sep 17 #125

My order was just cancelled :cry:

GIBurrows

26 Sep 17 #127

Same here.

GIBurrows

26 Sep 17 #128

Just ordered from hdew for £334.99 delivered.

Amazon are utterly useless

Whizz12 to GIBurrows

28 Sep 17 #145

Can you let me know how you get on with ordering from here please? May look into buying from them instead. Thanks

dark_shadow

26 Sep 17 #129

Mine was also cancelled :disappointed:

thekingbeyond

26 Sep 17 #130

What are eglobalcentral like they have it for £282.99

Master_Yoda to thekingbeyond

26 Sep 17 #132

Will be grey import and may have import taxes to pay etc. Don't think you get a Nikon warranty either - in T&Cs says any warranty for items will be from eglobalcentral themselves.

mikeyfive

26 Sep 17 #131

Just reordered from Amazon...
What a farce.

Dealz4u

26 Sep 17 #133

Mine got cancelled too

sjohnst4

26 Sep 17 #134

Got emal today stating they can't get hold of stock so cancelling.

Whizz12

26 Sep 17 #135

Mine cancelled too.

Baz417

26 Sep 17 #136

Mine hot cancelled today as well. Behave Amazon :imp:

daveboymini

26 Sep 17 #137

Also cancled did anyone get theirs shipped

winteriscoming123

26 Sep 17 #138

Mine also got cancelled. I feel abused... objectified... and I fear the pain will never heal.

All I say is that - the man who passes the sentence should swing the sword...

Diggler01

27 Sep 17 #139

Be interesting to see if the red one I ordered at the offer price a couple of days ago gets cancelled now.

grayslick to Diggler01

27 Sep 17 #141

I ordered one of each colour and both have been cancelled :angry:

Diggler01 to grayslick

27 Sep 17 #142

Sorry to hear that; thanks for letting me know. I await my cancellation e-mail then. I hope they don't suddenly obtain stock after the £75 off promotion has finished on 30th Sept and they have cancelled our orders. That would be even more annoying.

grayslick to Diggler01

27 Sep 17 #143

my thoughts exactly, its not an end of line item, so suspect they will be in stock at some point. I've had this scenario several times with amazon where I've waited weeks/months for an item with a good price - although not usually with a voucher.

martaluscious

27 Sep 17 #140

Mine was cancelled as well.

Still yet couple of hours later was able to reorder ;/

SpannerJamesLittler

27 Sep 17 #144

I ordered on the 4th september and just checked.....however mine hasnt yet been cancelled :thinking:

Bully

29 Sep 17 #146

My order was cancelled too, not even an email, just happened to check.

SpannerJamesLittler

29 Sep 17 #147

Mine has now changed to dispatching soon :thinking:

SpannerJamesLittler

30 Sep 17 #148

Mine now says despatched....due to arrive today.

ashoknaglikar1 to SpannerJamesLittler

30 Sep 17 #149

That's great news , can I ask when did you order .

Master_Yoda to SpannerJamesLittler

30 Sep 17 #150

Jeez - I ordered my camera on the 4th Sept exactly the same as you... 'Jonnyblock' on here later stated that the camera had dropped to £274 so I ended up putting the order through again only to then discover he was completely wrong and the price never dropped to £274 (...). This then delayed my order and then it got cancelled. If he hadn't made his comment, I would have received this today too (...)

The camera they've dispatched to you, basically should have been mine. Probably still has my name on it. Anyway, enjoy it. Let me know how good it is and if you like it. :grin:

SpannerJamesLittler

30 Sep 17 #151

I ordered on the 4th....arrived today but currently at a neighbours.....well hapoy

Whizz12

30 Sep 17 #152

Enjoy your camera.

Price has gone to £429 now on amazon, still showing out of stock. I did reorder yesterday before prices went up but will probably end up being cancelled again.

SpannerJamesLittler

30 Sep 17 #153

I got it for £259 in the end......i.kept.my original order, and when the promo changed, I contacted amazon who dropped it to £259.....so definatly worth waiting for anyone not cancelled

Master_Yoda to SpannerJamesLittler

30 Sep 17 #155

I'm totally confused. The deal with promo never went below £279 at any point, so why would Amazon lower the price to £259 for you? Your receipt shows an incorrect item price of £334 instead of £354(?). I just double checked CCC and the price of this camera has never gone below £354 on Amazon - doesn't make any sense at all. The extra £20 discount you received on the £279 price, doesn't appear to be a goodwill gesture/credit on your receipt, but due to an incorrect item price. How the hell did you manage that lol? I'm impressed - you must be a Jedi. This is also at the same time as they were blanket cancelling everyone's orders at full price and refusing to do anything to help anyone(?). Did you have to shout at them and order them to give you it for £259 or did their staff just not understand what you were talking about lol?

SpannerJamesLittler

30 Sep 17 #154

gingerwarrior13

30 Sep 17 #156

I’ve just had an email saying my camera is being delivered on Tuesday

martaluscious to gingerwarrior13

1 Oct 17 #160

Lucky you.
Mine was cancelled- reorder right away on the 26th but still no update....

Fingers crossed.

Whizz12 to martaluscious

1 Oct 17 #163

It's annoyin because they say they have stock now but still no update. I reordered a few days after you. Fingers crossed

martaluscious to Whizz12

1 Oct 17 #164

As you can see above i had a webchat with them after they cancelled my order and was told "amazon are not selling the item anymore".
Well it seems like they are.. just at higher price.
Will wait until tomorrow and contact them again.

martaluscious to Whizz12

1 Oct 17 #165

Just checked my account now. It says arriving on tuesday.

Check yours. Good luck

ChampEon

1 Oct 17 #157

Mine got cancelled a week ago so I reordered it straight away. I found out just now that it's arriving on Tuesday. Excited!

SpannerJamesLittler

1 Oct 17 #158

All I done was email saying there was now a £75 promo, then they changed the price to the one I shown.....dno wht they done but tbh not complaining. And.to confirm the vr lens arrived as well. For any future promos, dont cancel, just email. Amazon usually just change the price as theyre usually pretty good

gingerwarrior13 to SpannerJamesLittler

1 Oct 17 #159

A lot of us didn’t cancel. They cancelled our order. The fact we were able to reorder the same day of the cancellation and now it’s being fulfilled is poor from Amazon.

Wowhats to SpannerJamesLittler

1 Oct 17 #162

Just wondering, does it have the full Nikon Warranty card details or is it a grey import?

fishz to Wowhats

1 Oct 17 #173

Yup - UK warranty, not a grey import.

I got an Amazon basic over shoulder bag that's big enough for the camera and accessories. As DSLRs go, I think think this is relatively small so most generic cases will fit. Should maybe think about lens cleaners, filters and the other stuff that you might end up carrying with it and go big.

Glad these are finally coming through. I must have been quite lucky to have got mine a few weeks ago and very pleased with mine so far. Just deciding on a good zoom to go with the included kit lens... another money pit I've found for myself!

Diggler01

1 Oct 17 #161

This is disappointing from Amazon. Orders were cancelled due to no stock. However, the day after the £75 off promotion finishes and the price is increased to £449, they immediately have stock available. Well done for those that re-ordered, chances are now that there is stock you will get one. But for those that didn't re-order, this feels like a kick in the nuts from Amazon. It may be worth a chat with them to see if anything can be done, although getting them to come down from £449 to £279 may be tough.

Dealz4u

1 Oct 17 #166

Received Email from amazon, Mine's arriving on Friday :wink:

Dhiraj1

1 Oct 17 #167

Mine was cancelled due to no stock, how do i get it back at the price

thekingbeyond

1 Oct 17 #168

Just had the email saying mine is being delivered Tuesday :grin:

Dhiraj1

1 Oct 17 #169

got it sorted , customer service chat was not helpful but the amazon call back sorted it straightaway

mikeyfive

1 Oct 17 #170

Just got a date on mine after it initially being cancelled, then reordered.

"Nikon D3400 Digital SLR Camera - Black"
Estimated arrival date: October 03 2017

Happy days.

gingerwarrior13

1 Oct 17 #171

Should think about getting a SD card and carry case for it!

martaluscious to gingerwarrior13

1 Oct 17 #172

Same here. Any idea what size would be needed? Just to add we are off for holiday in two weeks time- loaaaaads of pics to be taken.

Appreciate any suggestions.

rev6

1 Oct 17 #174

Interesting. Cancelled here too a while back. Re-ordered straight away. Dispatching now.

mikeyfive to rev6

1 Oct 17 #175

My second order ended up costing £5 less than the original order too.

Ever more of a bargain!

rev6 to mikeyfive

1 Oct 17 #177

I'm jealous :stuck_out_tongue:

Dispatched. ere tomorrow.

SpannerJamesLittler

1 Oct 17 #176

Glad everyones is getting sorted now. A few weeks of waiting and still got a.deal

JakeBiles

2 Oct 17 #178

does anyone know of any more deals on decent cameras for all us sorry folk that missed out? thanks

grayslick

2 Oct 17 #179

I'm starting to believe now!

Mine was cancelled and so I re-ordered straight away

Now showing as preparing for despatch and have debit showing on bank account :grin:

Baz417

2 Oct 17 #180

Mine was cancelled however I reordered again. Now it's coming on THURSDAY. exiting times.

gingerwarrior13

2 Oct 17 #181

This has just popped up!!!

NotEnoughIndian

2 Oct 17 #182

Ordered, then got cancelled, then reordered, now dispatched and now I feel.like I don't really want it or need it! Urgh!

DAMNOME to NotEnoughIndian

2 Oct 17 #184

Bet there's plenty here that will take it off your hands.

ChampEon

2 Oct 17 #183

Mine arrived today even though it was meant to arrive tomorrow. Happy days!

rev6 to ChampEon

2 Oct 17 #185

Did you receive a German model with German manual and 2 pin charger?

ChampEon to rev6

2 Oct 17 #186

Yes, I did. I was actually just about to post that!

I'm not sure if the warranty's covered in the UK so I'm considering returning it

rev6 to ChampEon

2 Oct 17 #187

What a pain in the ass...

ChampEon to rev6

3 Oct 17 #188

It sure is... I decided to send it back. Amazon said they'd refund me £369.99 so that I can reorder it from a fulfilled seller who's selling it at that price. What a hassle

Master_Yoda to ChampEon

3 Oct 17 #191

I'm confused - the £369.99 one is fulfilled by Amazon. Surely it's the same stock?

rev6 to Master_Yoda

3 Oct 17 #192

I think the sellers send the stock to Amazon warehouses. They should be different stock.

Master_Yoda

3 Oct 17 #189

Oh man - just read these comments. Did anyone receive a UK model?? What the hell is wrong with Amazon? I haven't received mine yet and am not sure I even want to now - did anyone contact Nikon regarding the warranty for confirmation? Surely buying it direct from Amazon UK should give a valid full warranty from Nikon?(?)

Also - can't Nikon just send an English manual / UK charger for everyone affected?

rev6 to Master_Yoda

3 Oct 17 #190

Good points. I think you have a year with Amazon regardless, how long is it with Nikon? I'm sure I read a year somewhere.

Might be a good idea to contract Nikon about it. Those official chargers are damn expensive.

Manual can be downloaded here so it's not a big deal for me. I find myself using PDF's more than physical manuals lately.

downloadcenter.nikonimglib.com/en/…tml

Master_Yoda

3 Oct 17 #193

Just checked Nikon's website - for some reason I thought a camera like this would have at LEAST 2 or 3 years manufacturer's warranty. Just read on their website it says all countries in Europe including Germany and the UK only get 1 Year manufacturer's warranty from date of purchase... What the hell? That's literally nothing for something retailing at £500 - they must not expect it to last. I normally download manuals so for me, it appears the only real problem is the charger...(?). Saying that, if we ever sell the camera later on, I'm sure everything being in German and having a wrong charger will mean we lose a lot of money.

rev6 to Master_Yoda

3 Oct 17 #194

Yes. The real problem is the charger. And the fact they sent out a German/EU model :grin:

Master_Yoda to rev6

3 Oct 17 #195

If you look at the Amazon 1 star reviews - people have complained they have been sent out EU versions/chargers of this camera from Amazon UK since at least December of last year. Amazon are purposely still sending out non-UK versions - this is not some one-off mistake but very calculated behaviour by Amazon - they will know they are sending out non-UK versions to UK customers and are effectively ripping people off.

brilly to Master_Yoda

3 Oct 17 #197

you have got quite a high clueless rant count from this thread! every time i look there is a new one!

Master_Yoda to brilly

3 Oct 17 #198

?? What the **** brilly?

gingerwarrior13

3 Oct 17 #196

This could become annoying if it is shipped with non-UK chargers etc.

Dealz4u

3 Oct 17 #200

Received mine today with German Manual and EU charger. amazon customer service insists on returning the camera :angry:

Dealz4u to Dealz4u

3 Oct 17 #204

Received £40 refund finally after being on chat with them for a while. Happy with my purchase, loving my the camera :raised_hand:

gingerwarrior13 to Dealz4u

3 Oct 17 #205

I was offered £35 max. I told them that’s not covering my £48.59 UK Nikon battery charger.

I’ll be going back online this evening to discuss further.

Master_Yoda to gingerwarrior13

3 Oct 17 #206

They don't match what other people have been offered. It's luck of the draw what you get. A lot of people will have got less than you and many got nothing at all.

gingerwarrior13 to Master_Yoda

3 Oct 17 #207

I’m not going on what other people have been offered.

Not sure how they’ve gone and sent German products without saying on Amazon that they’re German.

Whizz12

3 Oct 17 #201

Oh this doesn't sound good. Mine still shows preparing to dispatch but the money has gone out. It's no good sending German stuff. ARGH.

Diggler01

3 Oct 17 #202

Download a manual in English from here:

downloadcenter.nikonimglib.com/en/…tml

And a shaver/toothbrush mains adaptor should sort out the charger problem.

DAMNOME

3 Oct 17 #203

Got my EU model too, it says on the label on the box. Got mine as a Christmas present so will be speaking to Amazon about a replacement. Failing that it can go back. It wasn't a huge discounts to start with, about 70 quid? It'll be discounted again at black Friday.

Whizz12

3 Oct 17 #208

Mine still hasn't been dispatched as apparently out of stock again even though they've taken the money. No indication when. Told them about others receiving German plug and manual. They said they were aware of the problem and 'rest assured I would receive a German plug and manual. '

No you idiots I want a UK one. Useless. Emailed back. See what they come back with next. Just hoping they've got it wrong and meant a UK one.

Master_Yoda to Whizz12

3 Oct 17 #210

Brilliant :grin:

DAMNOME

3 Oct 17 #209

my chat...

Me: I would like a replacement for a UK camera please

Sonal: Sure, could you please stay connected for two minutes while I check this for you?

Me: Thanks for your help

Sonal: Thanks for your patience. ‎

Sonal: I've requested the replacement for you and you'll receive a confirmation e-mail shortly.

not hard guys?

gingerwarrior13 to DAMNOME

3 Oct 17 #211

Asked for that and said they couldn’t do that and I could return the product and get a refund.

gingerwarrior13 to gingerwarrior13

3 Oct 17 #213

Got £45.89 gift card amount applied to my account to get the UK Nikon Charger they have on sale

rev6 to DAMNOME

3 Oct 17 #212

Amazon aren't selling the product anymore directly. So not sure how you got that.

DAMNOME to rev6

3 Oct 17 #217

You're right, I didn't get the email so had to get back on chat and was told item is out of stock, so I would have to return the item for a refund.
I pointed out their total mess up with them cancelling and having to re-order and saying I was getting replaced, then not, so they offered to either refund and credit the difference by gift card to purchase from another seller on Amazon or keep the camera and receive 40% discount back on my card - which I went for.
Got £111 refund so thanks OP.

rev6 to DAMNOME

4 Oct 17 #225

£111! Good going.

Master_Yoda to DAMNOME

4 Oct 17 #226

Dude, I hope you're not yanking everyone's chain. I tried again, and pointed out what was given to you, but Amazon made clear it's not even possible for someone to get more than 20% discount on their systems and made me out to be lying. Their systems don't even allow it - I had to fight to speak to a Manager - took me 4 attempts. When i got through to a manager, they confirmed the same. The manager was of no help at all. Got nowhere being nice to them. Got nowhere fighting with them. They refused to do anything - they refused to cover the costs of a UK charger or manual etc. They gave me two options:

Option 1: Told me to go and buy a 2 pin plug adapter for £7 and said I would have to pay for this myself lol - wow.

Option 2 - Refund and reorder camera again (full price)

Manager would not offer anything else.

How the hell can some people get 40% discount and other customers get nothing but grief - there's nothing else I could have done or said - literally, I tried everything and spent ages dealing with their staff.

rev6 to Master_Yoda

4 Oct 17 #227

Reminds me a lot of Virgin Media and their deals.

I was offered 15% refund at most. Nothing else.

biggly

3 Oct 17 #214

Got a £60 refund, worth trying online chat & mentioning cost of a UK charger & disappointment that amazon are sending out camera meant for German market to UK buyers

Whizz12

3 Oct 17 #215

They've assured me that when mine is sent it will have a UK plug. Not holding my breath and since it's not in stock maybe never. Lol.

richy2k6

3 Oct 17 #216

I was offered £50 refund without any fuss, accepted straight away, no problem using a shaving adapter. Looks like I could have maybe squeezed another £10 out of them if I'd argued. £229 looks like a bargain to me regardless of the european charger.

Master_Yoda

3 Oct 17 #218

Received mine. German manual. EU charger not UK. Will speak to Nikon and see what they say.

fishz

3 Oct 17 #219

Just for information, mine came a few weeks ago with UK & EU connectors that can be attached to the charger. Pretty sure it's a UK one with an EU wide 12 month warranty, which is way too short.

I think a lot of people will consider buying a two battery charger with spare batteries, in which case, have a EU charger for travel might not be too bad. However, I thought that retailers *must* supply electrical stuff with UK plugs.

Master_Yoda

3 Oct 17 #220

Explained everything to Nikon - they made clear they can't replace individual parts like manuals or chargers. They said if you get a non-english manual in your D3400 box, Nikon charge £25 to send the correct english version out and that it happens alot - I bet it does(!). They also made clear it would be £45 to send out the correct UK charger. They can't even send out or sell the UK connectors for the charger seperately - you have to buy the entire charger again - only way to get the removeable UK connector part (...). They made clear that Amazon should sort this out and send the correct UK version out or cover the costs of getting the correct parts - spoke to Amazon, told the only option is to send the entire camera back for a refund(?). Would not even offer an exchange. Amazon said the only way to try and get the correct UK version is to go on the website and put the order through again i.e. at full price with no discount lol.

Amazon also said they can't send any replacement parts out, even though I pointed out that Amazon themselves are currently selling the correct UK charger we all need. They also refused to cover the costs of getting the parts from Nikon or elsewhere. I also mentioned what some people here were offered regarding a refund and compensation to source the correct UK version camera elsewhere - they refused to do anything like that for me. Amazing customer services from all involved.

Also - I just double checked something regarding the warranty as this 1 Year warranty doesn't sound right to me. I previously owned a Nikon D3100 (UK Version) and just saw that indeed had a 2 YEAR NIKON WARRANTY... We are definitely getting a crap deal on the warranty.

DAMNOME to Master_Yoda

3 Oct 17 #223

So just buy another one, send your crap one back with the new receipt - receive refund... job done.

Master_Yoda to DAMNOME

3 Oct 17 #199

I doubt if you buy another one, you will get a UK version. You will seriously just get the same again. Also Amazon don't like you returning items - doesn't make any difference if they are at fault. They mess my orders like this all the time and despite returning the items brand new and unused and them being 100% at fault and them apologising, they then send you a seperate email threatening to close your Amazon account and steal your entire giftcard balance if you do more returns. They will be your best friends until one day this suddenly happens. Doesn't matter if they are at fault - if for any reason they decide you've returned more than they want, they threaten to ban you. Email comes from [email protected] - they have done this to countless people if you look online and has happened to me many times. I tend not to return items to Amazon anymore as they pull this BS on me every time and threaten to close my account if I do any returns.

Just to give you an idea, I spend a lot of money on Amazon - out of the last 25 items I purchased from Amazon - I didn't return anything - nothing at all. Despite this, when they single-handedly cancelled this camera order due to having no stock, they even saw this as a red flag and this actually triggered a threatening email saying I was returning too many items and they would close my account and take my entire giftcard balance if it continues lol. I didn't even return anything. They are basically criminals breaking the law. If you look online, this has happened to countless innocent people - they close your account, permanently ban you for life and even your relatives living at other addresses and you will never be able to use Amazon again. They also steal your entire giftcard balance as standard practice when they do this and pocket the money. If it happens to you, there is no appeals process and nothing you can do. I no longer return any items to Amazon, even when Amazon are 100% at fault or the items are faulty as I need my Amazon account.

grayslick

3 Oct 17 #221

Wow, all sounds pretty poor.

Mine is coming tomorrow, I guess I can live with an adaptor considering the discount

thekingbeyond

3 Oct 17 #222

Also received one with a German manual and Eu charger :angry:

gingerwarrior13

3 Oct 17 #224

Arrived with German manual and EU charger.
Spoke online about the charger and they said that I can select one and they will then look to refund my account. Gave them the link to the Nikon UK charger (£48) and they said they can't order that (despite being on their website) and I have to buy from my local store and send them a receipt!

Update
After a long conversation on webchat, they said they'd give me £35 credit to get the £48 Nikon UK charger. Told them a manager can then authorise the £48 credit so I am not out of pocket. Had to go away and do some work, and by the time I came back they'd closed the chat down.

SpannerJamesLittler

4 Oct 17 #228

I got £46 refund in about 30.seconds of asking.....popped on chat, said alot of people complained and recieved refunds for thier order and next min I got a message sayomg £46 quid. Just going to buy an adapter and use the moneg towards a case a memory card......so what would be £213 total now, I am very very happy for the camera and price......the wifes crimbo is well underway. It still has a year warranty regardless which is perfectly fine by me, especially as nikon only offer the same anyway. This has turned out to be a cracking bargain :smile:

robbo_44

4 Oct 17 #229

I received mine yesterday with German instructions and a 2 pin plug. Got in touch with amazon and was eventually offered either a full refund, or a partial refund of 25% (£68.50). Took the 25%. Ended up costing just over £200 in total.

gingerwarrior13

4 Oct 17 #230

So now we are all slowly getting the camera we wanted, can anyone recommend a book or YouTube videos to learn the art of DSLR photography.

sandeepkundu

4 Oct 17 #231

How do you start the live chat on Amazon?? Where's the option?.

Syzable to sandeepkundu

4 Oct 17 #232

amazon.co.uk/gp/…-us‌ :smile:

sandeepkundu

4 Oct 17 #233

Thanks mate, looks like I hv to ask for refund too when my camera gets delivered on friday

Stacy911

4 Oct 17 #234

Also got German plug and instructions. Spoke on chat refunded £48 for new plug and £19.99 for dummies guide to use it as German instructions. Very happy with my purchase thanks for feedback as wouldn't have thought to check

mikeyfive

4 Oct 17 #235

Explained that I didn't want to return my camera for a refund... GBP 68.50 refund :smile: happy days.

Master_Yoda

4 Oct 17 #236

Spoke to Amazon again after some of you contacted me saying you were given 40% off (£110). They refused to budge. I was told the same thing as before. Was told to get an adapter for £7 and pay for it myself. They also again said they haven't given 40% discount to anyone and it's impossible for them to even give more than 20% discount on their systems. They are lying constantly to me and are definitely not treating everyone equally - it's shocking. Didn't matter what I said to them - they wouldn't budge. It's actually really disturbing how Amazon functions as it was very clear they are following very strict orders and following a script - they are illegally discriminating against different customers - no question.

Also - they told me they are not allowed to discuss why different customers get different discounts.

thekingbeyond

4 Oct 17 #237

Just had £55.80 refunded, more than happy with the purchase :D, they initially offered me 10% refund but after sharing a link for this thread with live chat, they agreed to 20%.

grayslick

4 Oct 17 #238

I received a refund to buy the correct charger so I'm happy now. It was a long session on live chat, part of the problem being that the photos of the MH-24 charger on amazons separate listing is the EU version and not the UK one so when I sent them pictures of my charger it is identical to the one they are selling separately. Initially they were saying I had the correct charger!!!

rev6 to grayslick

4 Oct 17 #239

How much did they refund you?

grayslick to rev6

4 Oct 17 #240

the cost of a replacement charger - £48.59 via gift card

mikeyfive

4 Oct 17 #241

Just had card notification of my refund.
I take it all back about Amazon, they're gr8! :smile:

gingerwarrior13

4 Oct 17 #242

Yup. I got a refund for buying a UK charger (£48.59) and then after talk about a 40% refund, I went on chat and expressed my dissatisfaction to being treated differently, and got an extra £61 refunded to my card.

That’s effectively paid for my camera bag, memory card and screen protector

grayslick

5 Oct 17 #243

This thread has been a massive eye opener on how amazon treat customers differently and I now think they obviously have a way of categorising/ranking customers depending on history.

My experience on this issue with live chat was pretty poor

- made me send photos of the charger, box and german manual
- then told me it was the correct charger (I asked how I was supposed to charge the battery without a UK plug attached to it)
- no alternatives offered initially other than repeatedly telling me to return for refund, the exact words being - "just send the camera back for a full refund"

However after 50 minutes and me repeatedly saying I wanted to keep the camera but needed a uk charger they did offer a refund to cover the cost of buying the charger but I felt the assistant thought I was making the problem up and scamming them!!

martaluscious

5 Oct 17 #244

Well i wonder how will they deal with me.
I got my canera tuesday evening- went on webchat and was told not to worry as nikon will solve it. They gave ne number to phone them first thing in the morning.
Obviously nikon refused to deal with it and told me to go back to amazon.
Went on webchat again yesterday and the girl told me to send the camera back for a refund as its health and safety issue and its illegal for amazon to sell camera with eu/german plus in the uk.
I refused to sent it back as would be out of pocket to reorder a new one.
She was insisiting on me and even- agains my wishes- put a refund request on the system and sent me some return labels! Rude as hell.

I cancelled the refund request and sent them the email today. Will see what respond will be like.
In the mean time used a shaver plug and charged up my battery.

Amazon custommer service is funny ;/

Master_Yoda

5 Oct 17 #245

I'm totally shocked at how Amazon purposely treat everyone differently and how all of their staff lie so confidently - it's organised fraud and proper criminal behaviour. The same member of staff who is nice to you and bends over backwards to help you, will be nasty to me. The same member of staff who offers you 40% discount, will tell me to go jump and say they've never done anything like that for anyone. It's really disturbed me. Whenever they send the wrong goods or non-UK items (which they do constantly just like this camera) and I complain about it, they threaten to take my giftcard balance and close my account. I've been with them since their early days and spend a fortune with them. They are going to lose a lot of money by behaving like this with people. I've decided to try and stop using Amazon completely for my purchases - at present I buy everything from them. They don't deserve my business - I'd rather pay more and buy elsewhere.

fishz

5 Oct 17 #246

Crikey - I wish they had sent ME the German one so that I could get the additional refund/discount! I think that's more than enough to cover the cost of a dual charger with extra batteries if you shop around. What a deal for you lucky ones.

I suppose I'm still happy with mine at around £270 though. I was watching the price for months before pulling the trigger and think it was a great price. If you're getting £40/£50 off on top of that, you've got nothing to complain about IMO.

grayslick

5 Oct 17 #247

Did you get a UK version for £270?

Baz417

5 Oct 17 #248

Just received my camera. As suspected its german , 2 pin charger, manual in german. Moreover , the nox is already openen what should i do?

sandeepkundu

5 Oct 17 #249

Speak to amazon cust care on chat, they will refund you the cost of new charger

fishz

5 Oct 17 #250

Yes - see my comment on this thread from 10th September with the shipping note.

sandeepkundu

5 Oct 17 #251

which memory card should i buy for this camera, any suggestions guys.

NotEnoughIndian

5 Oct 17 #252

Got sent a two pin charger and German manual. First offered me 10% off. I refused as that wouldn't even cover the cost of a new charger. Then they offered me £52 - I refused. I pushed for the 40% off. Then they processed a refund for me and issued some postal documents to send it back without even asking me. Then I emailed them to say cost of manual and charger on there website is £67. They returned me that amount. So this camera has worked out at £210ish. Not bad!

Chris_G

5 Oct 17 #253

Mine has just been delivered and it's got a.....

...UK manual and UK part for the charger! Happy days, although I was almost looking forward to the challenge of seeing how much discount I could get via web-chat in a sadistic way! :laughing:

sharonmanc

5 Oct 17 #254

Mine came todsy..thanks OP...

mikeyfive

5 Oct 17 #255

I got a very competent DSLR and excellent kit lens for £200, albeit with an EU charger and German manual, both very easily (and cheaply) rectifiable.
I can't fault Amazon CS but feel for the people who've had problems.

I wonder if its possible to register this camera with Nikon UK, I assume under EU law this would be every bit as valid as a UK-specific camera.

Baz417

5 Oct 17 #256

Spoken to Amazon by chat, no help at all, even got return label email back to me without even asking for one, then I rang and spoken to some one in North America I guess ,explained the problem, they Refunded £50 to cover the cost of the charger . So I am happy what I got. So don't be discouraged by if you spoke by chat and got refused try another method eg phone like me bcz you never know on the side someone might be able to help you. Thanks very much op and all members here for deal and their advice.

yoghurt

5 Oct 17 #257

Just received mine (after first order cancelled) and its German. 20 mins on chat and got the price of the charger for £48 refunded so very happy with that. I could have asked about the instructions but felt they were being helpful

martaluscious

5 Oct 17 #258

As i said earlier. After yesterday's failure in a webchat- and a Demand- for me to send camera back. I sent them an email today. Got respond within 20 minutes offering me a £90 to cover the cost of a new charger and manuals- and that money been sent to my ccard instead of amazon giftcard- which make it even sweeter.

Very happy with this result.

Thank you all for your comments :grin:

pavel76

5 Oct 17 #259

Received mine today - european charger and german manuals. Went on chat and been offered to return this camera initially( they are aware of this problem and investigating this ), said I want to keep it and they offered me £27.90 refund which I rejected but accepted £55 as a second offer. I still had my spare Nikon charger bought at car boot sale for 50p, so didn't try to push them for more. D3200 sold for £210 last week and new D3400 came out at £224 :smile: Happy days !

biggly

6 Oct 17 #260

Having already had a £60 refund, & reading here that others had received £90 I returned to the online chat & was refunded straight away a further £30.

gingerwarrior13

6 Oct 17 #261

I got this one - SanDisk Ultra 64 GB SDXC Class 10 Memory Card up to 80 Mbps

sandeepkundu

6 Oct 17 #262

Thanks gingerwarrior

rev6

6 Oct 17 #263

The way Amazon CS handled this is so random. How each agent has different options and amounts to refund. Ugh.

pavel76

6 Oct 17 #264

I've just tried to push them for more than £55 yesterday but been offered return label, nothing more :disappointed:

brilly

6 Oct 17 #265

most peoples problems are from sense of entitlement though

amazon made a mistake sending german market items, they offered to refund it which is all they really need to do
they then went beyond that with significant discounts to keep it
if you dont like the discount offered then return it! you lose nothing apart from the fact you didn't blag what you thought you deserved!

brilly

6 Oct 17 #266

dont get the ginger recommended card - its cack tbh unless you shoot photos one at a time with pauses in between

if you want to do video, high speed bursts etc then id go for a better one like
amazon.co.uk/San…D58

Whizz12

6 Oct 17 #267

Mine's been dispatched today and they have insisted it will be a UK charger and manual. Will have to see tomorrow

mikeyfive

6 Oct 17 #268

I think anyone who's pushing Amazon for more than the 25% discount that Amazon are offering need to calm down.
£200 for a D3400 is a ridiculous bargain.

Some people take getting a good deal to a whole new level of boorishness.

robbo_44

6 Oct 17 #269

I ended up paying £137.15 for it and I only emailed them a few times.

I guess it’s just pot luck who you get picking up the emails or who you get through to on live chat.

Can anyone recommend a decent camera case?

NotEnoughIndian

6 Oct 17 #270

Sheeet I'm jealous. I'm going to try my luck again tomorrow with getting a larger bargain!

sandeepkundu

6 Oct 17 #271

Maybe amazon will end up refunding 279£ and everyone
gets a free camera. Well done amazon. We love u

Whizz12

7 Oct 17 #272

Mine arrived today and what a surprise it has a German charger and manual. Offered 25% discount so £69.75 off so happy with that.

Now need memory card and bag. Anyone ordered any decent bags?

Brightsideoflife

7 Oct 17 #273

I received a German one. I've not been offered any partial refund at all. I've tried live chat a few times and email with no luck. Amazed at the different responses people are getting.

rev6

7 Oct 17 #274

The £12.99 on Amazon looks decent enough for camera and

Master_Yoda

7 Oct 17 #275

It's totally ****** up. We have responses ranging from people being given nothing, to people being given approx. £142 with no effort at all. I have tried again and again and got nowhere - this is not a case of speaking to the right people and them sorting this out for you. I spoke to countless UK Amazon staff aswell as overseas Amazon staff, through call centres, live chat, email, lots of totally different managers. All became rude, full of attitude and lied when I told them what other people have been getting - all told me to buy an adapter for £7 myself and if I'm not happy to return the camera for a refund. They all said they couldn't send me out replacement parts or cover the costs of getting these as "Amazon don't do that". Would not even offer an exchange? ALL of them said they "can't comment" or "can't discuss" things further when I told them what other people have been offered and if you persist, they forcefully end the conversation.

Brightsideoflife

7 Oct 17 #276

I don't understand it but nothing I can do it seems. I'm just not sure the reasoning behind not offering anything to some and offering different amounts to others. I haven't tried the call centre route but I'm guessing that would be more of my time wasted on this Amazon error.

brilly

7 Oct 17 #277

sounds like you ranted at them
noone wants to help a serial moaner

ndksamb

7 Oct 17 #278

I recieved mine the other day, and after getting it out the box today realised it had a two pin eu charger, got on chat and they offered £27.90 to get a replacement charger, even though I was already charging it up via my toothbrush's 2 pin plug, then came on here and saw everyone having the same issues so got back on chat and they gave an extra £20 so all in all I paid £231 which I'm happy with and down loaded the user manual to my laptop which is alot easier to read. Not bothered about it being an import warranty wise as Amazon can sort it out within the 12 months and generally if I get issues with electricals it happens sooner rather than later.

Master_Yoda

7 Oct 17 #279

Brilly - Did you even buy this camera in this deal? Why are you loitering around giving your BS comments?

brilly

7 Oct 17 #280

*hangs up*

Master_Yoda

7 Oct 17 #281

The idiotic thing is, would have cost Amazon far less to just send everyone out the missing UK charger / UK manual. Why give some people nothing and others far more than they need to? A new UK charger/manual sent from Nikon themselves doesn't even cost £142 or £110 or £90 etc. Everyone would have been happy if they just sent out the parts that should have been in the box - would have cost them far less to do (especially as they would be buying at a much cheaper cost price). Amazon have demonstrated zero common sense, have pissed people off and haven't even saved themselves any money in the process.

Brightsideoflife

7 Oct 17 #282

Yeah all really strange. I have never returned anything to Amazon so after all this I'm worried something will go wrong if I return it.

ndksamb

8 Oct 17 #283

Was looking at getting either 16/32gb of this card, do you think this will be ok?

amazon.co.uk/gp/…c=1

And is this the case a few of you are getting?

amazon.co.uk/gp/…c=1

DAMNOME

8 Oct 17 #284

I think the reason I had £142 refunded was because I ordered the camera on 5th October and went on live chat and asked for delivery date and was told end of October. I specifically asked if it would be delivered or if there was a possibility of it being cancelled and was told I would definitely receive the camera.
Then they cancelled!
So I reordered and was sent the German manual and charger.
I went on live chat to complain about the complete mess on not specifically the EU charger. I also pointed out there were other sellers selling the camera for around £300 before the offer ended in 30th September.
I was quite happy to send the camera back for the refund but they offered to either credit me the difference in price to buy the camera again from another seller as they were out of stock (originally they told me they would send a replacement - another mess up as they didn't have any) or refund me £142 and keep the camera.
I was lucky to have the chat transcript for each time I spoke to them so it was easy to explain how they mislead me numerous times, perhaps that's why I and a few others had such a large refund when others just wanted money for a replacement charger.

ndksamb

8 Oct 17 #285

It really is weird how they offer refunds to customers, yesterday they offered me the 10% with out even asking I just enquired about the plug but it did take a little effort to get an extra £20 to cover the cost of a new charger, (I won't bother though as the toothbrush adapter does the job) but whilst I was on chat I enquired about a spare part for a shed I recieved this week also as one piece had a small crack in it, even though box was undamaged, they said they can't order spares but they will arrange the return and send a new one, after I said don't worry as it will cost them a fair bit to do so the guy asked me to hold then returned and refunded the whole thing to say thanks for not returning. Which was more than the camera, Couldn't believe it.

rev6

9 Oct 17 #286

What was the end result. The ending isn't really clear to me.

ndksamb

9 Oct 17 #287

*Offered 10% off camera(27.90) without asking, I was just enquiring about and adapter.

*I had to push a bit for the extra £20 as there were then wanting me to return the camera for a full refund telling me they don't stock UK models. But getting extra £48 in total off I was more than happy with that.

* I purchased a keter shed costing £297 and enquired about a spare part as one had a small crack in it which I only noticed at the end as it was a roof piece (it was only a few inches, but considering I was paying £300 for a shed I wanted it to be in perfect Condition) I was advised they can't source spare parts but i could get a replacement shed and return the damaged one which I declined as I didn't want them send out a whole new shed for me to have to return it with the broken piece in it. So they put me on hold then the next thing they said we would like to apologise for the damage in transit and to thank me for not returning it we have refunded you. So basically I got a brand new shed with a small crack for free and I was only enquiring about a replacement piece.

So it seems it really does depend on who you get through to and what mood they are in I suppose. As they can refund/partial refund with out any effort what so ever on your part or they can make you jump through hoops and happy to accept returns so as no to give anything, which on this occasion when I wasn't looking for money off they have just given it to me, but when I have tried to get a little extra they made me work for it

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