Free Boiler Service @ British Gas

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Free Boiler Service worth £79 for British Gas Customers

£79 British Gas14 Sep 17

Source: HotUKDeals | Deals > All categories

Opening post

RogerN

14 Sep 17

Check your account Rewards, as I did (just before I switch away from them pre-their price increase!). If you see this reward, go for it and you will be given a code. Mine was RewardsService0917 (it may work without using the website?). Call 0800 107 1064 to book. Mine is this Saturday 16/9/17).

Boiler must be working. They will test gas pressure, fume leakage etc for pre-winter peace of mind and quote for anything else that needs doing.

Good service from a big firm. Yes they will try and sell you a home-care policy and maybe a new boiler, but you don't have to take them up on their offer and if they claim big work needs doing you can ask them to show you the issue and get a quote from another firm!

All comments (51)

RogerN

14 Sep 17 #1

piemakers

14 Sep 17 #2

Didn't get this as a reward, but got £13.99 for the Sky store, so thanks!

RogerN

14 Sep 17 #3

Yep, there are other freebies on there, thought the Sky one expired

Thar to RogerN

15 Sep 17 #36

Would you mind posting back with some feedback after the service on Saturday. I am scheduled to switch but the offer is available for me.

terriclarkfan

14 Sep 17 #4

Isn't Sainsbury's Energy a rebrand of British Gas IIRC? Might be worth a cheeky check later.... :wink:

Gentle_Giant

14 Sep 17 #5

When BG fitted central heating to my mothers house, they managed to plumb it back to front.

I understand standards and service quality have dropped since then. :poop:

Zameen to Gentle_Giant

14 Sep 17 #7

Yeh only have to look at their smart meter installs that blow up houses

pinkypatrol to Gentle_Giant

14 Sep 17 #22

Doesn't surprise me. Their workmanship is shoddy at best. British Gas are just cowboys trading off the reputation they had before privatisation. :poop:‌ :poop:‌ :poop:‌ :poop:

MacGyverUS

14 Sep 17 #6

I got the same free boiler service as well.

Agent47

14 Sep 17 #8

Nice one I have just claimed my free service.

Thanks

AzNDeals

14 Sep 17 #9

Unfortunately, I didn't get this offer but I did find that I got 12 days worth of free electricity that I could claim. :party:

ccnp

14 Sep 17 #10

And did anyone get any sales activity from the 'engineer' (because they should be labelled as engineers with a sales incentive). A few years ago, my elderly and trusting Mum and Dad were conned onto a new fusebox at a monstrous price during the annual boiler inspection.

pibpob to ccnp

14 Sep 17 #16

Yeah - it's like that every time I take the cat to the vet for its free booster: I'm told it'll spread plague and pestilence across the land if I don't spend a fortune on quack remedies for it.

collo

14 Sep 17 #11

I got a free movie

Uns

14 Sep 17 #12

If you switch supplier you'll probably find you save more than £79.

Citizens advice have a list of approved comparison sites:

goenergyshopping.co.uk/ene…tes

bb11

14 Sep 17 #13

Not in mine, but then again I only realised this existed :grin:

Thanks OP, I got 16 days free electricity

unclejim27

14 Sep 17 #14

Ironic if you rent

DE4L3R

14 Sep 17 #15

I wouldn't get too happy. Chances are you paid many times for the service :sunglasses:

Newbold

14 Sep 17 #17

The really huge risk with any British Gas service (and particularly a free one) is that the 'engineer' (salesman, really) will find some sort of bogus fault and issue a safety notice. He may even issue an 'Immediately Dangerous' notice which will effectively cause your boiler to have to be disconnected,

They're notorious for this - the Kwikfit of the gas world, but with much greater consequences. Use them at your peril.

John.M

14 Sep 17 #18

Just called and booked a service for tomorrow. Thanks!

John.M to John.M

15 Sep 17 #38

Should have said, I'm chnging suppliers this month but still not the deal.

John.M to John.M

16 Sep 17 #47

Ordered Thu late p.m. Carried out and completed by 15:30 Fri. No pressure to buy anything, mind you I have Hive and a Smart Meter. No problems.

Gollywood

14 Sep 17 #19

I went for the free kitchen appliance cover! Thanks & Heat

taz05

14 Sep 17 #20

Got booked in for November !

Broxy

14 Sep 17 #21

They'll only condemn your perfectly good boiler and want to charge you 8k for a new one :dizzy_face:

hooray.henry to Broxy

14 Sep 17 #25

Ditto with me. Tried to condemn it and sell a new boiler. She didn't even service the boiler, full refund after compliant made.. Corporate conman :rage:

fireman1

14 Sep 17 #23

I got all of the rewards mentioned on mine.
Must be because my fix comes to end this month and they intend on bending me over!
They just estimated my yearly spend will double and the cherry is a 12.5% increase shortly after the doubling!
I guess a 112% increase in one year is pretty fair when you consider inflation and my 1% pay rise

Clipper

14 Sep 17 #24

I had this a couple of months back. The guy they sent around turned my pilot light up so it was 3 times the length it needed to be. Saw him doing it and asked him to turn it back down - which he sheepishly did. WTF, though...

muckspreader1

14 Sep 17 #26

The price British gas charge for gas and electric means your probably paying for it long term.

Brightbloo

14 Sep 17 #27

ahem, no reward for me, but as they have just phoned to say did you notice my direct debit was doubling due to price change, its off to a new supplier and a better deal. (sorry abit off thread here).

2ndaccount

14 Sep 17 #28

Just so you know

Everyone can use the same code as the number at the end corresponds to the month and year it is valid for

RewardsService0917 and if its October use RewardsService1017

Trust me, I set this account up just for this message so I don't get into trouble from my employer!!

‌ :thumbsup:

steve765

14 Sep 17 #29

I'm looking to move house soon but thought might use this to prove to buyer that our boiler is working fine (boiler was only installed Jan'16). We had it serviced Jan'17. It has 6 more years guarantee too. I'm going to move suppliers also as my deal is ending soon. Do you think its worth doing or could I just be asking for trouble???

MarkShopper

14 Sep 17 #30

If they tell you you need an expensive repair or a new boiler, call round some local gas safe engineers for a second opinion / quote. British Gas quoted me £4.5K for a new boiler whereas the company round the corner installed the same one for £2K!

John.M to MarkShopper

15 Sep 17 #35

I changed my boiler years ago, BG quoted £4000 (inc £400 discount), nPower £2000 and nPower contractors £1600! Guess where I went!

MarkShopper to John.M

15 Sep 17 #45

I bet you couldn't resist the £400 discount? :thinking:

John.M to MarkShopper

16 Sep 17 #46

I'm just sucker for offers!

leel246

14 Sep 17 #31

I used to work for British Gas, and don't have many polite things to say about them, but there's some iffy anecdotes in this thread.

duncanb1973

14 Sep 17 #32

if you use British Gas for gas/electricity you deserve a free boiler service, given you are probably paying 25% more for energy than you could

Broxy to duncanb1973

14 Sep 17 #33

You'll be paying a pretty penny more if you let BG service your boiler for free. :wink:

abigsmurf

14 Sep 17 #34

Ah 'free servicing'.

Translation: they will find any reason they can to say your boiler is dangerous which will either invalidate your home insurance or leave you with a cold house until it's fixed ("oh dear, they don't make this boiler any more, you can't get the parts, we however offer some great deals on new boilers" or possibly "I'd love to fix it but unfortunately regulations say that boilers of this type can't be certified again...")

leel246 to abigsmurf

15 Sep 17 #39

I've never heard the terminology used in the last part of your comment. What do you mean by certified again?
The only time a boiler is 'certified' or logged as we call it, is when it's newly installed.

I've also never heard of a boiler breakdown that invalidates house insurance.

More complete nonsense anecdotes.

I can enlighten you on British Gas practices, and there are some that are borderline criminal, but it seems a lot of people like to spout rubbish with no actual experience of dealing with them.

For what it's worth, personal experience is that I wouldn't trust at least 50% of the workforce to make me a cup of tea let alone work on a boiler, there's then a small percentage more who are nice people but useless at their jobs, and then there's a core few who are really good at what they do, don't agree with the sales practice, and just try to do right by the customer.

You may actually get one of the latter on your free service, in which case it's really unfair to be labelling them all the same.

Lastly, it's only ever advice that's given, so you can tell them where to shove it if you don't agree, and get a second opinion.

simon-c

15 Sep 17 #37

Offer code: RewardsService0917
Telephone: 0800 107 1064

SCRAPPY.DOO

15 Sep 17 #40

Just checked my rewards account even though I left to go to a cheaper supplier in May reward not there but checked my account and it was in credit by just over £23 have phoned them and they are refunding - thanks for posting I would have missed this!

frick

15 Sep 17 #41

Had a boiler contract with British gas for a few years, all the time I had a small water leak which was never noticed or repaired even when I pointed it out to the. " ENGINEER " After sacking the contract I decided to look myself and did the job with a couple of 50p o rings.
Dont bother paying for so called experts, if the British Gas engineers can't be bothered what's the point. you should look for a local corgi registered guy and get better service for half the cost

leel246 to frick

15 Sep 17 #43

This is more like what happens. Unrealistic job times, with pressure to sell creates an in and out as fast as possible culture. That combined with a lot being too lazy equates to what you've experienced.

malinky1

15 Sep 17 #42

When i had British Gas fit my smart meters the engineer somehow managed to turn OFF the clock timer on the boiler....don`t even know why he had to touch the boiler? When I put on the central heating it did not work......phoned BG the following day, and they wanted £180 to come out and inspect it! 3 days later with no heating in winter, and many emails and calls they were still refusing to come out unless they got the payment.
Luckily my friend is an electrician and when he called he looked at it, and eventually spotted that the clock was turned off.
Changed supplier soon after this incident.

wonneil

15 Sep 17 #44

Nice one, well spotted!
I have also got a boiler repair offer for a fixed price of £99 so might also redeem that tip be on the safe side lol

smartly

18 Sep 17 #48

BEWARE - if you book a boiler service like this they sign you up to an "Insurance and Repair" agreement, which you can not cancel online. I have tried once to cancel agreement by phone and they cut me off. Booked a phone call back.

Did manage to contact the boiler service online.

Surely this is unethical selling by British Gas, presumably it auto-renews if you don't cancel it and they take money from you :disappointed:

jonk to smartly

18 Sep 17 #49

How? No payment option is required for the free service?

smartly

18 Sep 17 #50

Well I have an energy account with BG ( until 25th September ) and they put it on that.

Did eventually manage to cancel the agreement today.

summerof76

19 Sep 17 #51

I have just called British Gas and booked a service for tomorrow. My first question to them was am i signing up to a boiler agreement. As i'm a British Gas customer until the 26th I asked if I was tied in to getting my boiler serviced by them next year, I was told no.

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