Son has found one vassy, thanks for posting :thumbsup:
S.c.0.TT.y
12 Aug 17#4
Got the 6tb one a few days ago and it arrived damaged.
Dealing with CS seems to be very difficult
Reigan to S.c.0.TT.y
12 Aug 17#6
Digital river is trash, they are like the middleman hope you the best.
tomwatts to S.c.0.TT.y
12 Aug 17#18
Is it still phone only and based in Ireland? When I had problems in the past they were so unhelpful that I sold the faulty one on eBay (as faulty) and vowed to never use them again. Shame as they have some cracking prices
sion22 to S.c.0.TT.y
12 Aug 17#20
same, they will kick you between department saying its not their area
Recertified mean a product has been returned and repaired to the standard and quality of a brand new product. Its certainly should not arrived "knackered and damaged"
All modern hard drive internal and external is SATA based and can be use as internal HDD. none of them comes in native USB interface.
souce:me because i bought the exact same one and using it as internal HDD right now
TheCheapster to S.c.0.TT.y
13 Aug 17#25
I think you'll find the correct term is recertified, not damaged
siqass
12 Aug 17#5
I have experienced the same. It's almost like they hope some customers will keep and not bother returning
Graham1979 to siqass
12 Aug 17#7
People wont be told, just trying to decide if this is the next hysterical wave of posts from people who can't use the search function and think they have stumbled on a yet undiscovered treasure trove of knackered returns or its just some slow posts from the previous wave two weeks ago.
tempt
12 Aug 17#8
Are WD drive more likely to fail and hence the need to refurbish and sell them on?
greencode to tempt
12 Aug 17#9
TBH, I've always purchased WD drives (a mix of new and recertified) over the course of 20+ years and I've only ever had 1 drive fail (out of a lot) so not sure why WD have a refurb store and others don't.
thegamingkinginfo to tempt
12 Aug 17#12
I've had many WD hard drives fail but for me they all seem to be laptop hard drives. I don't need know whether I'm just clumsy with my laptop's or just pure bad luck but 3.5 inch hard drives I've had no problem with. Bought some of these and the smaller external ones before that were recertified and they're still in good condition.
littlejimmy
12 Aug 17#10
What do you think recertified means? Why is literally anyone surprised these are knackered and damaged? Lol
thegamingkinginfo to littlejimmy
12 Aug 17#11
Pretty sure this has been said on every one of these recertified hard drive threads but recertified could just mean customer returns. Whether the speeds were not what a customer wanted, the drive was the wrong size or they didn't know it needed a power supply. There are many reasons aside from failure which results in a return of a product.
Tim2017
12 Aug 17#13
Can you remove the HDD and use it internally?
GoNz0- to Tim2017
12 Aug 17#16
I think this has been asked before and the newer ones (assuming this is) have no sata just a USB interface on the drive, you have to get the network based afaik to have a proper drive.
TheCheapster to Tim2017
12 Aug 17#21
Yes, but you'll have a lot of explaining to do at the airport security scanner
Publix
12 Aug 17#14
This & the later 2TB thread comments have put me off getting this as a backup to my Maxtor M3 backup. Wait for something new to go on sale I think.
Daytrader
12 Aug 17#15
Yeh, there latest models being recertified already.
BobsterLobster
12 Aug 17#17
I'm concerned about this limited warranty- do they arrange collection/delivery costs if the drive is faulty? Or does the customer have to pay?
reddit
12 Aug 17#19
I see we have the usual wave of "must be damaged items" blah blah without even thinking about all the possibilities.
I've had 3 reburbised WD drives in 3 years and all were perfect and have not skipped a beat.
No damage, scratches or deficiency in performance.
Graham1979 to reddit
13 Aug 17#22
Really as people above have received damaged drives, drives with bad sectors. I've had a few over the years that have broke. But yeah we must be wrong. Don't forget these don't come from WD they come from a seperate supplier whose profit depends on doing the bare minimum in terms of checks and repairs. The warranty is worth anything other than a replacement if it fails within the 6 months.
The idea people are buying the wrong drive and then return them is just tripe. Can you imagine the returns note "I didn't realise the 4tb external USB drive I bought was a 4tb external USB drive so I'd like to return it please"
But people pay their money and take the risk JUST THE CONSTANT POSTING AND REPOSTING AS IF SOMETHING AMAZING HAS BEEN DISCOVERED is getting annoying. Don't worry though we have another 50 posts of every drive on the website then all quite for two weeks.
TheCheapster to Graham1979
13 Aug 17#24
You're wasting your time, I share your opinion but you'll never convince them. it's a mob-mentality thing.
PatonCavaney
13 Aug 17#23
Sorry I need all the deets not ones on website. Please can someone give me the difference in specs of this new model to old?
Frits
13 Aug 17#26
Had 1 fail as i dropped it on the floor, all 12 been working fine and brand new. Never a problem from WD outlet.
a_jacko
13 Aug 17#27
Would anyone know if this would work as external source with PS4 as can add upto 8TB external hard drive
stee01
13 Aug 17#28
Heat. What's the difference between the drives in the new and old models? Anyone know what's in the 6tb ones?
hotdealseeker
13 Aug 17#29
What is the enclosed drive model? 7200rpm, 32MB buffer?
Avalon-One to hotdealseeker
14 Aug 17#30
WD Blue (they merged green with blue as the default 'desktop' model). I purchased one a week or so ago, power on count and time were the same as retail drives and warranty shows as valid well beyond the 6 months stated when I checked it on WD's warranty checker.
In terms of drive quality I run an Un-RAID set-up, before I even bothered to pre-clear it I did a full surface scan then multiple passes with the pre-clear script, the drive was 100% fine. My only gripe is that they're currently OOS and I now want to buy another few and i'd prefer not to have to buy a pair of 4TB's even though the £/TB is lower.
hotdealseeker to Avalon-One
23 Aug 17#32
So it is 5400rpm 64MB buffer? Is taking it out from enclosure easy?
mrimac94
22 Aug 17#31
The older My book 4TB is back in stock at £64.99. Just ordered 2 :
Opening post
Free P&P for orders over £50.
All comments (32)
Free P&P for orders over £50.
Dealing with CS seems to be very difficult
Recertified mean a product has been returned and repaired to the standard and quality of a brand new product. Its certainly should not arrived "knackered and damaged"
All modern hard drive internal and external is SATA based and can be use as internal HDD. none of them comes in native USB interface.
souce:me because i bought the exact same one and using it as internal HDD right now
People wont be told, just trying to decide if this is the next hysterical wave of posts from people who can't use the search function and think they have stumbled on a yet undiscovered treasure trove of knackered returns or its just some slow posts from the previous wave two weeks ago.
Wait for something new to go on sale I think.
I've had 3 reburbised WD drives in 3 years and all were perfect and have not skipped a beat.
No damage, scratches or deficiency in performance.
The idea people are buying the wrong drive and then return them is just tripe. Can you imagine the returns note "I didn't realise the 4tb external USB drive I bought was a 4tb external USB drive so I'd like to return it please"
But people pay their money and take the risk JUST THE CONSTANT POSTING AND REPOSTING AS IF SOMETHING AMAZING HAS BEEN DISCOVERED is getting annoying. Don't worry though we have another 50 posts of every drive on the website then all quite for two weeks.
In terms of drive quality I run an Un-RAID set-up, before I even bothered to pre-clear it I did a full surface scan then multiple passes with the pre-clear script, the drive was 100% fine. My only gripe is that they're currently OOS and I now want to buy another few and i'd prefer not to have to buy a pair of 4TB's even though the £/TB is lower.