The People's Operator 250 mins, unltd texts, 512MB (4G): £2.99/mth* CHEAP FOR LOW USERS WHO NEED 4G SPEED The People's Operator* now offers 4G. For £2.99/mth you get 250 minutes, unlimited texts and 512MB of data.
Launched in 2012, The People's Operator is a piggyback network running off Three's signal. The company has had mixed customer service feedback in the past, but it's taken steps to improve since. It will also give 10% of your monthly spend (pre-VAT) to a charity of your choice – a nice touch.
Need-to-knows 30-day rolling contract; contracts terminate at the end of the calendar month in which you give notice. Runs off the Three network. Calls to UK mobiles and landlines included. Calls to 084/087 numbers extra – see call costs. Use up your allowance and you'll have to pay 3p/MB and 10p/min. You won't be credit-checked, though it'll carry out a basic ID check.
What i like is low out of allowance costs no tethering though
The concept of dirt-cheap 4G service on a monthly contract with reasonable number of minutes (and some data) is very nice.
Contacting the customer service is awkward via the supplied forms, you have to give your details all the time for a new request, despite having a my-account service (where I expected to be able to chat with them, or open tickets without hindrance).
I needed to contact CS for the third time in a month for stuff which I did not think would even need human interaction:
- the documented default PINs do not work (or just not obviously explain the difference between US and UK documents) - lost service for about half a day until they got me the PUK
- transferring number did not work - when given again the same details, it was all right. Took about 3 working(!) days to set up to happen the next day; of course it didn't. Or at least the old SIM stopped working, the number was just not moving over. They claim it can take over three working(!) days, but of course the old SIM was disconnected at the earliest time (grmbl), but the number did not start working for two days.
- EU roaming in theory is free now (yet?), but NO roaming is configured for pay monthly customers. You need to request it specifically, pay a quite hefty deposit, and send copies of bank account statements as you are a new customer. Without it, the SIM won't even connect where every other European SIM just works fine (and absolutely free).
All in all, I had no service for about four days, which probably would be resolved in 30 minutes at any other provider you know.
The_IMF
8 Jul 17#11
They are terrible and as I've mentioned in a thread before; Will vote down on every TPO link.
dk143
8 Jul 172#10
I gave them the benefit of the doubt about a month ago, and have really regretted it! Tried to port my number over to them, and the process took over 3 weeks, during which time I didn't have service on both my old network and on TPO. Be warned...
kick_u_in_the_nuts
8 Jul 17#8
seems op is just spamming TPO crapy stuff
audin to kick_u_in_the_nuts
8 Jul 17#9
Erm, what?
usetheforceluke
8 Jul 171#6
scummy company - lost throusands of peoples mobile numbers and could not port them back. reallly poor customer service. ICE COLD
Tommy_K to usetheforceluke
8 Jul 17#7
Was that when they moved from useing EE to 3?
KiNG
8 Jul 17#5
Is the data capped?
roflll
7 Jul 17#4
Isn't their customer service rubbish? I've had a look at reviews online (I know that most networks get plenty of bad reviews), but TPO sound worse than many of the others.
Has anyone had a good experience using this network?
joanne10
7 Jul 17#3
Wow. Sounds great :smile:
goldilocks7
7 Jul 17#2
Just what I've been waiting for. Thanks for sharing. :smiley:
Anon32
7 Jul 17#1
This has got to be good for low users even if you run out you only pay 10p a min and 3p mb dunno how much a text is though
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Opening post
250 mins, unltd texts, 512MB (4G): £2.99/mth*
CHEAP FOR LOW USERS WHO NEED 4G SPEED
The People's Operator* now offers 4G. For £2.99/mth you get 250 minutes, unlimited texts and 512MB of data.
Launched in 2012, The People's Operator is a piggyback network running off Three's signal. The company has had mixed customer service feedback in the past, but it's taken steps to improve since. It will also give 10% of your monthly spend (pre-VAT) to a charity of your choice – a nice touch.
Need-to-knows
30-day rolling contract; contracts terminate at the end of the calendar month in which you give notice.
Runs off the Three network.
Calls to UK mobiles and landlines included. Calls to 084/087 numbers extra – see call costs.
Use up your allowance and you'll have to pay 3p/MB and 10p/min.
You won't be credit-checked, though it'll carry out a basic ID check.
What i like is low out of allowance costs no tethering though
13 comments
500 Mins
+
Unlimited Texts
+
1GB
=
£3.99 p/m
Contacting the customer service is awkward via the supplied forms, you have to give your details all the time for a new request, despite having a my-account service (where I expected to be able to chat with them, or open tickets without hindrance).
I needed to contact CS for the third time in a month for stuff which I did not think would even need human interaction:
- the documented default PINs do not work (or just not obviously explain the difference between US and UK documents) - lost service for about half a day until they got me the PUK
- transferring number did not work - when given again the same details, it was all right. Took about 3 working(!) days to set up to happen the next day; of course it didn't. Or at least the old SIM stopped working, the number was just not moving over. They claim it can take over three working(!) days, but of course the old SIM was disconnected at the earliest time (grmbl), but the number did not start working for two days.
- EU roaming in theory is free now (yet?), but NO roaming is configured for pay monthly customers. You need to request it specifically, pay a quite hefty deposit, and send copies of bank account statements as you are a new customer. Without it, the SIM won't even connect where every other European SIM just works fine (and absolutely free).
All in all, I had no service for about four days, which probably would be resolved in 30 minutes at any other provider you know.
Has anyone had a good experience using this network?