Terrible company. Never, ever again. Ever. No matter how cheap.

Have to say I've been a customer for a while. I've had no issues with CS and on the rare occasions I've needed them the phone has been answered promptly and the person was able to help me. I believe they weren't so good in the early days but I would encourage people to give them another try - it's only a 30 day rolling contract so what have you got to lose?

Signal / speeds are good in the areas I need to use it in but, as always, check before you buy (I used the tool on the Three website along with a third party site).

What I would say is to phone and haggle. I've just phoned them asking to up my data. I was happy to pay more but they actually did it for the same price.

I now have 1000 mins, 5000 texts and 6Gb data with rollover for £10pm 30 day rolling contract. I asked them if there was a fair use cap for me when roaming in Europe - "no". Happy days :smiley:.

https://uk.trustpilot.com/review/www.idmobile.co.uk

There, I've done the hard work for you.

Thanks ScroopEgerton, did you receive a response to your review on Trustpilot? We would love to help.

Sure. It's on Trustpilot, you can read the whole sorry, laughable affair there. One of the most recent of the many, many terrible reviews.

I had a bad experience with this company ... beware

iD Mobile have the worst CS I have ever encountered. Please avoid, there are way better MVNOs out there, even if the deal does look good on the surface.

Hi fiqqer, this doesn't seem right. Normally when you are approaching your data limit you will be sent a text message to advise of this, you will receive another text message when you have reached your limit and both of these messages include information on how to purchase a data add-on.

We would be more than happy to assist if you have had problems with your billing, just drop us a message over on Facebook or Twitter and this will be fully investigated.

iD Mobile.
facebook.com/idmobileuk/
twitter.com/id_mobile_uk

Why dount you just allow tethering? How i use my allowance it up to me

Does anyone know if you can move from 3 to iD and retain your number? Do you have to move it to another providers payg sim in between? Ta

Terrible company. Never, ever again. Ever. No matter how cheap.

If you really want proper one month rolling contact Giff Gaff, it wont automatically roll over, unless you want it to and you don't have to give any notice. You can end it there and then - also you get the exact package you require exactly when you want it, not the take it or we rip you off approach that ID mobile use.

Used to be with them, price was decent and customer service was good but the signal in South Wales is absolutely s**t.

pls explain why id is terrible...

Seems a good deal

So I get the deal for a month..?

But it says 1 month..?

Just called and as an existing customer they wouldn't let me have the £6 deal - but they upgraded my £5 deal to 1.5Gb pm so I'm happy!

Been with for 7 months never had a problem

My dad has an old Nokia which isn't 4g, will the sim still work for the calls & texts?

I'm currently with them on the £5 1gb deal. Only had one problem when they billed me for extra calls I hadn't made and they dealt with it pretty quickly. So in my experience they've been good.

Anyone know if there's a way for existing customers to get this? I'm guessing probably not.

Been with them for over an year... While the signal and speed is as good as 3, it is slightly (and i mean slightly) patchy as compared to EE... though much much cheaper... Customer service is really good though I had to call just once regarding their mobile app...

Awful company to deal with. Final bill was £5 more than it should be then when I tried to contact them you can't get through. They sent debt collectors letters then.

ID use Three network.... Which is ok for some

Plusnet use EE which is has best coverage in general

I have Plusnet and am very happy with £10 monthly package of 5gb data