Bet they cancel saying code not valid on vouchers

Just go to here when you get the card:

one4allgiftcard.co.uk/amazon

All orders will be cancelled suggest op reads t and c before posting deals...viking-direct.co.uk/emp…ons states clearly at bottom gift cards excluded...deal needs to be expired

Nice, looks straightforward. Cheers! :grin:

Who knows but no reference in the terms and conditions on voucherbox excluding gift cards

Really....Voucher Activity and Free Gift Thresholds Exclusions

Stamps and prepaid letters
Apple® Products
Personalised items
Hampers
Gift cards.... Per Vikings t and c

Did you post this before or after you put the gift card and mug in your basket? j/k :smile:

Anyone get the jewellery gift card instead of the mug?
viking-direct.co.uk/a/p…27/

missed Chanchi's party and Amazon Gift Card :disappointed:

1400+ heat in less than 3 hours...

Before been burnt with viking before they will cancel all as t and c is clear no giftcards etc

Just bought thanks.

Just worked for me but only on the 10x£10 Thanks Cards. Also got a Mug and Nectar Points and TopCashBack (possibly).

TCB Tracked at £5.05 :smile:

Bought £200 worth under my gfs name and mine. Hopefully the Argos £10 gift card deal is still on when they arrive! :grin: cheers op!

Yes, from what you say these could be cancelled, so i won't have very high hopes., I'll just cross my fingers!

It still works fine.

Like all deals on Hotukdeals if your NOT in it you can't WIN it
And even if it looks to good to be true, go for it, what's the worst
that can happen.
I've said before that will never get honoured when it is.
i.ve had free wine, insurance and many cheap deals i.e. 2gb sim for £0.88 a month.
Thanks Chanchi32 you are a star. X)

thanks Chanchi32 , excellent find

still works

Why is this expired? Just ordered now. You do need to scroll down the page to find the in stock cards.

Some are saying that orders will be cancelled.

Probably as all orders are against the T&Cs. So will probably be cancelled.

If the above happens, and it probably will, Viking should really have the system in place to stop this happening at shopping basket level. i.e 'Naff off with your voucher code' error if using it on gift cards.

Yoda mugs all gone? I'm out!

Nice find Chanchi!

Hope everyone is remembering cashback :grin:
TCB tracked at £5.05 for me :stuck_out_tongue:

Given its a discount code & a gift card purchase, there's obviously a lesser chance of it actually paying.... but nothing ventured, nothing gained!

the code still seems to be working for me. what is going on?

Have they changed how the code applies or am I doing something wrong? Don't want to miss out on the last Yoda mug :wink:

Viking will cancel as code not valid on cards...been caught before

Just added the other style of One4All £100 card and it worked....

It's the beginning of the end.

...or not

Unexpire

Let and keep the orders coming in.

More unhappy customers to give more of a headache, more likely to grant orders

TCB refused to work. I tried different browsers, no blockers, etc. spent over 10 minutes and every time just said 'may not track' and wouldn't even take me to the seller's page. TCB isn't as reliable as it once was, almost not worth the effort these days.

I've ordered a £100 card - no quidco or TCB but happy to get in on the deal

Orders with the least hope of it being honoured - but then as they gotta be in to win it :smile: Thanks Chanchi..

Order placed with discount

Hoping it comes through! A bit of a process, but for 12 percent off I can't complain

Thanks op

Why is it expired? I've just successfully ordered it, I added the happy birthday £100 card, I tried a different one first but the code didn't work. My TCB has just tracked as well.

Just got the email that I was dreading

This just worked for me, with the Yoda mug. It should be unexpired.

First rule of HUKD: nobody looks at the posts above. :sunglasses:

What did it say? Order cancelled ?

I didn't take the plunge as I've never used the company before and wasn't sure of terms and conditions on the voucher code

First rule of HUKD: nobody looks at the posts above. :sunglasses:

Attention:

• • 3243:To qualify for 1 x Q27-8495896 you need to spend another £ 79.00.
  • Please continue shopping or remove this item from your basket before proceeding.

Not sure why this is expired.. Just ordered and the discount code worked fine?

Did you see my posts above? Try adding the other style of the £100 card if you've received the above message with the same one I first tried.

I also successfully ordered around (Tuesday 10:25am), and website still shows stock of Gift Card & Mug.

Just to update everyone, I got a call from them, saying my order is being processed and will be sent ot shortly!

Good luck to everyone who ordered! Gotta be in it to win it..... :sunglasses:‌ :sunglasses:

Never miss a Chanci deal again! :raised_hand:‌ :raised_hand:

I had a call and an email asking to contact them.

Just had a call from them - they wanted to confirm my details as the order was £100+ and my first order. Asked to confirm my address, and what I ordered.

He was able to confirm the order had gone through and would be dispatched shortly. Looks like it actually worked!!

Still in stock guys.

A dodgy character like you Vassy will be on their wanted list :smile:

Just had amex app confirm I had just been charged £87.99. A further 1p saving!

Do you have the number they called you, by chance?
I've had a call that was unrecognised, but I ignored it.

Yupp private number

Ha ha ha on most retailers wanted list

Ohhh, interesting - I had a missed call from a number I didn't recognise (02075534145) earlier this morning. I wonder if it was them? If so, they didn't leave a voicemail or send an email..

well since people got some success I bought another one in my mothers name. I think I'm going to use the money towards an Oculus

What's the maximum amount you can purchase in 1 go? Is it £100 or could you even go to £1000? Sorry if I missed this earlier in the thread.

My order went from pending on Paypal to completed now.

‌ :sunglasses:

Two separate orders - both now showing 'Order with carrier'. Thanks, Chanchi - looks like the doubters have been confounded.

Didn't even want the vouchers, but seemed the cheapest way to get the Yoda mug :cry:

I can send my address for the vouchers :stuck_out_tongue:

Ditto! Infact, they've only charged me £87.99 :face_with_monocle:

You could go for £1000 in one go, but you'd still only get to apply the one code for £12 off. :raised_hand:‌ :sunglasses:

I think the voucher is only applicable once per account.

Lol - I have a feeling the p&p will be around £91 :face_with_monocle:

Suprised they didn't cancel they have me before with these voucehrs codes.. TCB trending retailer is Viking i wonder why ...

Anyone know if this has finished now?

I got my first order shipped but gone to order another now with a different account and getting "9356: Voucher code Q7C-NEW17BOX2 is not valid." :rage:

Anyone have a different code I could try? as I shop a lot on Amazon and would be really useful to have another....

i'm not getting it

Attention:

• 9356: Voucher code Q7C-NEW17BOX is not valid.

Ordered earlier and thank you op.

Did anyone chance it through TCB? I see I'm getting a fruther £6. No issue if I don't receive the cashback but effectively it becomes about £82 with a free yoda mug (and I WANT that Yoda mug. That I do)

I went through TCB simply because there is no reason not to. the worst that can happen is TCB decline the cashback, they can't change your order as that is with the retailer, so they can't penalise you for claiming cashback even if technically it shouldn't qualify.

TCB have been getting increasingly flaky at providing cashback for me lately, though still marginally better than quidco, so I have no desire to make their job any easier, I'll claim cashback on anything that lets me whether I qualify or not :stuck_out_tongue:

Item shipped :heart_eyes:
Thanks Dr Strange

I suspect tomorrow we will have posters wondering why they only received a mug in their Viking delivery...

No call here, but then I did give them the landline, and just realised I unplugged it last month.

No call for me but email saying order shipped :smile:

No call and not even a dispatched email but apparently shipped also - strange way of doing business! :unamused:

Not really, ok maybe a dispatch email is a common courtesy most companies do (take it you checked your spam) but IME it is MORE unusual to get a phone call about an online order. generally the phone number is more a backup for if something is wrong or they have to check on something i.e. more the exception than the rule...

Mine still says order confirmed..?

mine as well :disappointed:

Likewise. I did order a quite late compared to the time this was posted though.

My order has shipped too.

Yes, Thanks saw it and ordered.

Thx Adrian

If they cancel ours having shipped some peoples is there anything we can do?

Mine is still pending. Shot them an email to see if everything is ok.

Not that bothered if it gets cancelled, to be honest,.

Yes.

Cry

But I want the voucher :disappointed:

Just got a Viking delivery

The Star Wars mug and a catalogue!

No vouchers, what the hell

There are many things you could do. None would help you get anything more than a refund.

I thought the vouchers are dispatched by a 3rd party?

Hope so

Can certainly complain and would advise doing so if that happened. Personally I would use something like ceo email ceoemail.com/ to find contact details of someone in charge (or at least above general CS level) and write a strongly worded complaint email about it. I have done this many times when I feel I have been treated unfairly by a company. I haven't had 100% success but it definitely seems to get a favourable response more times than it doesn't.

Failing that there is always complaining on social media as that makes it very public and so the company has a far greater incentive to at least appear interested in putting it right.....

There was a deal with Viking a few years ago - you got a free vacuum cleaner with certain orders (I think). I bought a nice office chair which I was specifically after and was massively reduced in price. The vacuum came but never got the chair. Viking offered a full refund and didn't want the vacuum back. Kind of a weird shopping experience and in the end gave the vacuum to charity last year lol. Let's hope we all get the orders in the end.

They are. It's written on every listing. HKUD don't read too good. I call it Deal related blindness. A condition that is brought on by the chance of saving a few quid.

Before advising to complain about being treated unfairly, it might be worth checking the exact terms of the voucher which were posted to see if that is true. Oh wait, no they weren't posted.

Viking is one of those companies, like WHSmith, I have no idea how they exist.

Anyway, meh:



The chat went on, where the advisor was being oddly evasive. So I just gave up.

Viking have been good with glitches in the past. Anyone remember the large tubs of Celebrations you got free with every order?

10p sharpener with free delivery and a tub of Celebrations - we had a room full. oO

So are people not getting the vouchers or the mugs or both?

I just got the free mug today in a stupidly large cardboard box, courier delivered no less. Would understand the large box if it was full of padding but no just a large box with a invoice/statement and the mug in its own box :astonished:

As the gift cards are coming direct from supplier I don't really think we could reasonably expect them to come with the mug....

How ridiculous! Got a bad feeling we might all get the mug but not the voucher, so at worst is a free mug.

Infact, has anyone received the vouchers yet?

If anyone wants to be a guinea pig - £30 Amazon voucher for £200.01+ Viking spend - offer is by vouchercodes but assume one4all gift card purchase may work (needs to be more than £200 so would need to find a cheap add on item to order alongside the gift cards)

vouchercodes.co.uk/sea…449

It was a known risk, let's see. A free Yoda mug is not to be sniffed at! :sweat_smile:

I got told on webchat that order was being cancelled, and money refunded.

I just this minute got an emailing telling me my Viking order has been shipped. Guessing Yoda mug incoming, as well as refund for the vouchers.

GJ, Viking. :thinking:

I hate to say this but look up in the post and I did say they would cancel them all as the t and c clearly states not valid on vouchers.

LOL have you checked the T and C on this one ? they were always going to cancel the giftcards very clear in black and white no gift cards. I always read the T and C on these too good to be true deals...at least everyone gets a mug

Just got mug delivered in huge box, if vouchers are refunded then at least theyve given us a free mug delivered quickly

The offer that I linked to is is funded from vouchercodes not Viking

With regards to this offer - I hope people get their vouchers - it's only been a few days, dont really see the need for the tone of your posts e.g. I told you so, LOL etc

We had our mug in a box this morning too

Oh and a Viking catalogue. Bargain for £87.99 X)

Yeah there's still a chance the orders will go through. No matter what you end up with a free Yoda mug. Can gift it to someone's kid if they're round some day or whatever :grin:

I am aware of that. My points pertain to a) why send out anything b) why give the reason on chat as a pricing error.

Just tell me it's against the T&Cs, so piss off with my cheeky self.

Just received an email from vicking now saying that my order been shipped.in my account-order history i can see that the mug is updated with order on route and the voucher order with carrier

People will get the vouchers.

No one's actually received a cancellation/refund email. The vouchers will arrive separately from the mug.

12% discount is small for a company such as Viking. T&Cs state all sorts but it's quite rare for a large company to follow them especially when the discount is relatively small.

For example, Ocado regularly send me £20 off codes wys £80 - T&Cs state not valid on stamps, baby formula etc. Stamps are delivered. Tesco send me £10 off vouchers wys £60 - T&Cs state not valid on gift cards. Works on gift cards in store.

Prepare to eat your words once everyone gets their mugs and vouchers... :grin:
Terms & Conditions mean nothing, on the whole they are just put up for compliance, not many companies follow them to the letter... For some companies, profit/profile > T&Cs all day :wink:

Mug and random, pointless jewelry vouchers have arrived, from two different couriers, now just got to wait for the third.
Would anyone who missed out like an SDL jewellery voucher? (I get the feeling the delivery will be more expensive than the product.)

i've been charged for 1 order(paypal) and my other order i've not been charged for yet(card). both orders just state confirmed still when I ordered soon after the deal was posted. The vouchers are a great excuse to order the oculus for £400

Me too.

“Excluded Items” – the Minimum Purchase Amount excludes any and all items that fall within the following categories: gift cards and any other categories described on the relevant Promotion coupon. The determination of whether particular purchases fall within an excluded category will be determined at RetailMeNot’s sole discretion. If you are unsure whether a desired item falls within an excluded category, please contact RetailMeNot via our website “Contact Us” form prior to making your purchase.

Ditto...I was out so package left in porch by Yodel...as per many times before the parcel was damaged and left side open. As I only had mug inside I thought someone had removed the vouchers and leaving me with a Paypal refund challenge until I checked and read HUKD, I'm not sure if I'm relieved or not though :astonished:

(I failed to see it was being delivered by a 3rd party as well!)

Just got an email that my order has been despatched :smile:

I received the catalogue, but no mug!
Gutted I am.

(I'm expecting the vouchers to be delivered separately)

Haven't received anything yet but on the website it says my vouchers 'Order with carrier', not sure if that means delivery carrier or just the 2nd party handling the vouchers?
Mug just says 'Order Confirmed'.

I didn't put the mug in my order and I've got order with carrier too.

They told me that my second order got cancelled. I was hoping it was just the Mug :cry:‌
She later told me that no discount codes work on giftcards but my other order is with the carrier so I hope it turns up

I haven't yet either :cry:

we've been mugged!!

The £87,99 came on my bank transactions and the money are out of my account.i think i need to open a case with paypal soon.i will still wait for a week to see if something is happening

If there's some sort of issue, and they're not willing to ship the gift cards to people, why the heck aren't they emailing people ASAP to let them know? And to refund them straight away? Seems like they're waiting for people to chase it up on live chat, as above, which is just not on.

Unless, of course, most people are still getting their orders.

Confusing! :neutral_face:

Aren't you jumping the gun a bit? It's still only been a few days yet and they have already sent the free gift portion of the order, which to me at least is a good sign and indicates the order accepted and in progress. if the cards are fulfilled by a third party as it says viking can't really control how fast that part of the order gets shipped.

Personally I never open eBay/Paypal cases without first making every effort to get in touch with the seller/retailer and giving them reasonable time to sort out the problem themselves. As a occasional eBay seller I know how inconvenient and frustrating it is having some random case opened out of the blue and the money yanked out of my account and right into paypal's. Admittedly a huge company like viking can absorb that far more easily than a lowly personal seller like myself but I still think it's best to leave a paypal case till last resort rather than the first thing you do....

Has anyone actually received their gift cards yet?

No vouchers so far, but it says direct from supplier + with carrier atm, so I'm not conccerend as yet.

Interesting, I really thought some cards might have turned up today.

10 days are more then enough to send the voucher.I would be happy not to withdraw the money from my bank account until they would dispatch it

I assumed you had ordered after seeing the deal on here, which was only about 3 days ago. May be time to open a case then, assuming you have made some contact with them to give them chance to sort it out as if it's the third party not fulfilling their end Viking may not even know anything is wrong.

Still not very good CS though...

This deal appeared 3 days ago. The Gift Cards are sourced separately and arriving separately. Even if they were sent immediately (unlikely, given that there's a 3rd party involved) second class mail they wouldn't arrive until tomorrow. Next week is far more likely.

WTF is all the fuss about? Are you guys living in a parallel universe? :thinking:

What business sends out £100 value goods by second class mail?

Sent from Earth (1)

Oh noes! :worried:

Typically they can take a week to arrive. And that of course doesn't account for a third party company unexpectedly getting hundreds of orders, if not more, in less than one day.

My order was cancelled as the gift card was "discontinued"

Refunded and mug turned up today.

I can live with that.

The end is nigh :popcorn:

As pointed out a few days ago..they are playing the t and c. As an avid deal user and poster first rule hukd if its too good to be true check the t and c...

My order status still says Order Confirmed for both items, I am not hoping for any +ve result given that a lot of people have had cancellations. My turn will come soon I guess....

Man. You have a real thing for T&Cs. I get the impression you ring premium rate numbers where a breathy voice reads you subsection 3, clause a from paragraph b (see note 6), and it's good times all round :face_with_monocle:

Cancelled "we made a mistake". Still managed to add me to their bloody mailing list though!

I got the cancellation email and a July offers catalogue

Let the onlslaught begin.

Hammer their customer services team on pay day

‌ :dizzy_face:

Or you could grow up.

Says you, the adult, having a personal go at someone on a online cyber forum.

The least they can do is send the mug as an apology.

Not looking good. I take it there is still no one who has had a gift card from this yet?

If no further movement I will definitely make contact with them next week.

So far I have two orders in different states. First (earlier) order they took payment and have received the mug and a delivery note (that makes no mention at all of me even ordering a gift card). Second, has made pretty much no progress whatsoever with the paypal payment sitting there not yet taken and order stuck on "confirmed"

another update from myself,

I received the mug yesterday (Phewwww) but it came in a very large box!

Went to live chat and she mentioned that all these orders for gift cards are being cancelled and refunded.

Well, at least everyone gets a free Yoda mug :stuck_out_tongue:‌ :stuck_out_tongue:

Big thanks to chanci for free mug! LOL

Best mug deal ever.

Somehow I feel a flood of bad reviews on Trustpilot and elsewhere coming on........... :blush:

If I don't get my mug, I'll be leaving a one-star review. :cry:

I did say that. And the point remains - if you think an "onslaught" and 'hammering' customer services over them cancelling something you weren't eligible for is appropriate - then, yes, you should grow up.

Haven't you got kids to feed or the grass to cut?

Oh no that's right, your'e too busy playing your computer games being a chunt

Yep was never gonna happen should have been pulled as a spam deal because Viking are renowned for quoting the rules.

So, the mug arrived, via those village idiots Yodel

I'm not in denial

I hate myself being reduced to taking to strangers online.

oO

There was a mug still inside that box?!

Astoundingly, the mug was fine! Actually, really nice, well worth all the trouble!

it would have been nice if Viking had a system in place whereby they rejected the voucher when we ordered the gift cards, surely cannot be that hard to implement so Viking do deserve some bad feedback imho

My box arrived in almost identical condition yesterday containing the intact Yoda mug. Awaiting hopefully the vouchers!

Evening - looks like this one didn't get honoured, hopefully refunds are processed hassle free.

Enjoy the Yoda mug.

Hang your head, young man!

Deals sometimes don't get honoured. I didn't hear too many complaints from recent misprices that were honoured including £120 washing machine from John Lewis or the xbox controller + game misprice at Tesco Direct.

Head is firmly up

Hum, didn't get a cancellation email, and my order status says 'with a carrier'. :face_with_monocle:

Only joshing old boy. Wish I'd seen that washing machine deal!

Same here, think we need to actively chase the refund...

Mine's showing as on route for the voucher so idk what's going on with it -

Got the same, haven't contacted CS to give them a heads up so maybe slipped under the radar.....had the money taken from my account so will see.......

That's what I've been hoping for, though mine is still lingering with the carrier.

Notice in the remark section on my order it says "CONTACT" with my name and number. Presumably to break the bad news. Will give CS a phone on Monday. Nothing ventured nothing gained.

That might just be a default behaviour of their order system as mine shows exactly the same, even though I didn't enter anything into the field, might just be to show them contact details at the warehouse etc rather than saying that they are actually going to contact you. Mine has said that since I placed the order so I think if they were going to they would have contacted me already though I guess it may depend on the volume of orders received.

My order still just says with carrier rather than on route like someone elses did above. Will give it till monday and if it hasn't at least moved to on route I'm contact them and will push them to honour the gift card as they have sent the mug out already, which signals acceptance of the order, otherwise no reason for them to send the mug. Yes, it may be against the T&C but if they really didn't want people to do it they could easily block the code at checkout, they can't expect customers to do their job for them, if their system allows invalid orders to pass through then that points to a major issue with their website....

Yep I hear ya and agree. We'll just have to wait and see.

Mine says the same.

I received something else that was on the order but haven't received the mug or gift card. Gift card says 'with a carrier' and the mug says 'order confirmed'. Don't think I'll be getting the mug either.

If you don't need the money soon, let them contact you instead. Don't see why they can't just refund the entire order like every other online retailer.

Mine says order on route, with yesterday's date

Would be more than happy to give you mine - I am one of those who hasn't watched a single episode of SW so this green monstrosity doesn't really do anything to me. :stuck_out_tongue:

I am afraid not much hope as i read through the thread, looks like many people doing live chat to alert Viking.

I wonder why...why people doing that? I would think keep quiet (as a common strategy) a few days thus would not hurt, just let the electron shipping system to flow unless they really need the money back right away?!

I keep assume user on hotuk should know that already about price glitch but looks like I am totally wrong.

So if I was the Viking management, I would definitely intervene the e-ordering system to cancel all the orders at all,

At the beginning we hope at least a few bought earlier could get it but now hopes all vanished. I have to state that I purchased the deal very late, so I know my chance is very slim but really hope someone like OP could get it.

Very true. The last thing you do in this sort of situation is contact the retailer. Far too early for that, and if anything's blown this deal out of the water, that's it.

Because then it would be a case of getting refund without an explanation which some customers may not like. Some retailers do not use emails as a form of communication in these circumstances.

no mug or voucher for me yet :disappointed:

Some good things can come out of this deal - treat yourself to a Star Wars marathon!

Getting a bit concerned. I've not heard or received anything, should I be contacting customer services on Monday? Has anyone heard anything?

Thanks :smile:

Ditto, only email I have recieved so far is when I made the order. On the site status is "order with carrier" so not moved since I ordered. I didn't bother with the mug, just the voucher

Apparently they send the card using second class post so it could still be on the way.

the mug arrived pretty much the next day but the gift card still says "order with carrier" .. dont need the money straight away but would be nice if they do honour it

They confirmed the order via email and gave a stated delivery date on there. Don't see why they can't just send out a follow-up email with the explanation on the reason for cancellation.

Leaving customers in the dark for a week (or expecting them to chase the order) is unprofessional and they're wasting resources as well if they really are going to call every customer. This is also an inconvenience for those that can't take calls during normal working hours.

Have you checked the "remarks" section in your order? Viking put my name and number in there presumably for a call soon.

Thanks all for the responses.

Yes I can see that in the remarks as well now that I have checked.

The remarks/comments was already there after I placed my order. So, don't think this is a note for them to call you.

They called me to say the voucher wasn't valid and cancelled my order
Meh worth a try

If these really are being cancelled, isn't it a little odd that for the sake of a relatively small sum of money per potential new customer (maybe around £7, bearing in mind that they won't be paying £100 for these cards) they're actually losing (and hacking off) that potential new customer, rather than retaining it?

Most companies would be delighted to be picking up potential new customers for such a small amount.

No mug or vouchers yet. But money taken from my credit card on Friday.
Mug still says 'Order Confirmed', voucher still says 'Order with carrier' and both have been that way since I ordered on 24th.
Those who had theirs cancelled did they take the money first?

After follow ups, just being told that there was a pricing error and someone will be in touch from Viking soon but they don't know when they'll be able to contact. Have asked for refund which they finally agreed. Fingers crossed

Could be of course that that's exactly what they're hoping people will do.

Strange - payment of £87.99 taken through PP but £88 payment still pending?!?

Bit of a difference between the usual 'potential new customer' and the hordes of people from HUKD only visiting (and creating additional accounts) to try to get 12% off vouchers for other shops whilst ignoring the terms of the code they use.

That's how they'll make money to cover the free mugs for half of the HUKD community :grin:

Still waiting to get mugged too.

TBH accepting a refund is letting them off the hook and settling for less as your £88 won't get you a £100 giftcard anywhere else. If you need the money urgently and can't afford to wait / argue it out thats fair enough but I'd personally encourage everyone to push them to honour the order, especially if you have had the free mug as that indicates clear order acceptance as they wouldn't send that out if they didn't expect there had been a successful order placed i.e. the mugs are free WITH a purchase not just free in general....

I agree, should try and hold out. If they try and ring me I'll just ignore it and only complain if they outright cancel. (I like how people are already ebaying their mugs to get their money's worth...)

Order status changed to "en route" :sunglasses:

Letting them off the hook for follow the companies T and Cs they you agreed to when you pressed the purchase button.

Mug = "Order Confirmed "
Vouchers = "Order with carrier"

Not received anything since my order on 24/7/17 ... :disappointed:

Yep, if they cared so much about their precious T&Cs their order system should enforce them rather than letting customers place orders AND taking payment for technically invalid orders. At the very least there should be a manual check of some kind before payment is taken and part order (mug) dispatched.

T&Cs like software license agreements are frequently used as a cover all to take as much of the responsibility away from the retailer / provider as possible and are often deliberately long and opaque to avoid the average punter pulling them up on onerous terms. It has been proven they are not the same as actual law and only enforceable in some cases....

How ridiculous. Trying to put the blame onto the retailer for people ordering things against the T&C's - ordering without even LOOKING at the voucher T&C's - by saying 'well it let me do it'. I'm sure they'll give you a refund for the mug.


Yes, but that's absolutely irrelevant unless you think this is one of these cases (it isn't).

Just FYI, I held off contacting them and apparently my voucher has now been dispatched

Mines 'on route' too.

Mine too by the looks of it, still hoping

Mine changed to on route as well. Hopefully it turns up, and premature thanks to Viking for fulfilling.

mine on route too, looks like viking are going to come good on this one, credit where it's due! :thumbsup:

The plot thickens :grin:

No clue what's happening with mine. Just letting it take it's course..

Order on route - hopefully should receive it in the next few days

But not on this occasion - my gift cards are now on their way (sent out today) and so it seems are most of them. Thanks again, Chanchi! :grin:

Nothing has changed on mine yet but money came out of bank this morning so hoping they deliver

:thumbsup: Mine has updated to order on route

Well, I think My time is more precious and valuable that waiting for their customer service advisor to be available and then give me another excuse or whatever and all this for £12 savings. BTW I had told them that I would be reporting this to PayPal. I now see my order status changed to 'order on route'... so looks like they've dispatched it. Will write another message here if I receive it

Mine still says order confirmed

I can confirm that they will honour the deal, as they rung me and said order will arrive in 5-7 days with the original discount of 12%.

Mine changed to order on route this morning and got tracking number !

Similar to most above, "order on route" for the card as of Monday with a bizarrely short tracking number I could not figure out.

Mug still just says "order confirmed".

Same as you faxmax ....

Anybody know who the carrier is? Can the tracking number be checked elsewhere?

Are you using £100 Card to buy £100 vouchers? The cards are like any other prepaid cards so if its 2 £50 cards you need to buy 2 £50 gift vouchers

Postman has just delivered mine.

Delivered and converted to Amazon gift vouchers while drinking from Yoda mug. Life is sweet. Thanks Chanchi.

Also just got mine, so once again, cheers Chanchi

this is outrageous. got my voucher today and the mug is on route. everyone else got their mug already i want mine now :P i guess the secret was not to contact customer services and just wait it out :grin:

cheers again op great deal

Just received mine too, thanks Chanchi

Gift cards arrived today. Thank you again

How did it come? Able to fit in postbox or needed to be signed for?

Oohhh.. let us know if that works!!

Snap.

Just read the terms; 18 months to spend it, after which a monthly charge applies!
Guess I'll turn mine into Amazon credit right away.

:edit:

Hang on, am I right in thinking these one4all gift cards are essentially preloaded VISA debit cards?
They've got valid until, card number, and CVV2.

Do we actually have to go through one4all's amazon page to convert it to Amazon credit? or can we do it manually?

I'm thinking we might be able to combine it with one of Amazon's gift card purchase promotions(£5 extra on a £50/£100 giftcard), and get even more Amazon credit for our money :grin:

You were saying?.....s'mug' much? :grin:

Cherry on top will be Quidco paying out as well, result!

Mine arrived in a weird handwritten "strictly private" package. But it arrived, thanks OP

Mines just arrived thanks OP !

They have a £5 on £80 at the moment. Good thinking, going to try it if I get my card too :thumbsup:

Finally got my gift card. Thanks OP :smile:‌ :raised_hand:

Nothing for me yet. Maybe tomorrow.

My vouchers have arrived, thanks OP.
No sign of the mug yet though :smile:

Yodel for mine, got email with tracking number from them

Wahoo, gift card has been posted through the letterbox, and all seems well. THANKS for another great deal, Chanchi! :sunglasses:

Anyone else tried converting to an Amazon Giftcard yet and found that it won't work? Balance appears at first to be £100, then the Amazon transaction fails, after which the balance shows as Nil with £100 pending to 'THE GIFT VOUCHER SHOP,DUBLIN,IRL' (which seems to be One4All).

Wonder if he'll finally pipe down now, and stop quoting t&c's he seems to be fixated on!

I just received my mine. Thanks Chanchi

anyone else keep getting error message when trying to convert it to amazon gift card? it gives payment error message EVERY SINGLE time.

Seems like after several failed attempts PER CARD it finally sends you the voucher codes to your email. 7 more to go :cry:

Try Top Up today and get an extra £5 when you Top Up £70 or more. You have successfully registered for the promotion.

Mine arrived too - thanks Chanchi! Still waiting for the mug though!

No mug, but got the card today and converted to amazon easily. Oddly addressed with 'Strictly Private' next to my name. Bet the postie wondered what dodgy item was in the envelope

Thanks! My mug arrived a couple of days ago and the vouchers, today.

got my gift card. Thanks hopefully we get that cashback too. :party: Thanks OP

tried many times but can't get it to accept/convert the gift card to an Amazon one.

EDIT! finally got the code after 20 attempts but it didn't confirm it went through it just sent it.

That's amazing - but I can't seem to find a link to the promotion. Do you have a link?

Thanks

It's here - amazon.co.uk/b?e…0g5

So, is it working as a regular card and allowing buying of Amazon gift card with a bonus rather than converting at 1 to 1?

Still showing as 'order with carrier' for the gift card on mine :disappointed: - received the mug and no money has been taken from my credit card yet.

At least that's something, mines still on order confirmed for both items. Doesn't appear that there's any consistancy in how they are processing these orders.

a very weird thing!

I placed 2 orders - 1 was cancelled and the other one, I got my giftcard yesterday! :sunglasses:‌ :sunglasses:

It seems that people who paid with paypal are the ones with more luck!

Thank you Chanci, and good luck to people who are still waiting

Received mine aswell.. :thumbsup:
So how do u convert them to amazons ones?
Just adding them as ordinary debit/credit card in new payment method?
Thanks for sharing

Received the voucher no sign of mug however still hopefully of getting it . Thanks Chanchi.

Nothing for me today unfortunately. I didn't pay by Pay Pal. Payment was taken on Monday. Maybe lost in the post. Maybe tomorrow. :smile:

People who got this, was it via royal mail and if so 1st, 2nd class, signed for etc?

Royal Mail. Just First Class - no signature needed. Wife ordered one at much the same time but they say that's been delayed a few days. Both Paypal.

Hm slightly concerned, mine change to en route on Monday but still have not received and if they are sent 1st class it really should have come by now.

Probably nothing to be concerned about - same for the wife.

How did you find out it had been delayed in the post?

The delay's at the Viking end.

Oh i see, but did your wife's still show as "en route" on Monday though?

Yup.

Oh ok, cool. How can they claim a delay when it was supposed to be en route though? Seems weird.

Mine didn't arrive either but same story, en route since Monday. Tomorrow I guess. :relaxed:

Nothing for me , and was really hoping for the mug. :angry:

Unable to use as a credit card on Amazon. Order gets declined shortly after. Very frustrating but have wasted enough time chasing 5 quid bonus. Will just convert and be done with it.

I topped up my Amazon with 80 for a free fiver no problem. I can't order with the remaining 20 balance that should be, card gets declined. The balance check on one4allgiftcard.co.uk hasn't updated, says 100 when should be 20 left.

This whole thing has been a bit of a ballache really. Mug came arrived cracked so straight to the bin. Free 12 is great but this hasn't exactly been quick or easy and I think chasing more bonus really isn't worth it. Too many glitches.

Got mine today with the "private" message, I thought I was being summonsed :dizzy_face:

Good to see some getting this but still showing order confirmed here. No money has been taken so not concerned but would be nice if they'd just tell me if they're not going to honour. I have received this though..

Still showing order confirmed here

Mine arrived this morning. Converted to AM gift cards, and applied with no problem. Thanks OP.

Guys, about the Amazon £5 bonus. There's a trick to it.

First of all, it's invitation only. It's in the terms and conditions (lol T&C's again)

Anyway, the work links for everyone that clicks it and the promotion will add to your account. But it's unlikely that you'll actually get the £5 bonus if you never really got the original email.

So.

1. Go to customer service and say you didn't get the bonus after topping up.

2. They'll ask if you got the email invitation. You say yes.

3. They'll ask you when you got the invite. You say, a week or so ago.

4. They'll send you a link and ask you what happens when you click on it. You tell them it says,

I received my card earlier in the week and another today!
I only ordered 1!

Only one transaction shown on my online banking at the momment!

First card shows zero balance, second card has the £100 on it - no double bubble unfortunately :disappointed:

Mine arrived today too. I almost binned it as junk mail before remembering this!!

Nice one Baz, hope the mug turns up soon.

Looks like the deal came good :raised_hand:

Glad it worked out for people on here

Still awaiting patiently... No money taken yet says order confirmed

Whew - that was a long evening - but, thanks to so many of you guys...
Chanchi and Vanderlust and everyone else... I got £117 worth of Amazon vouchers (and a mug) for £88. Now to blow it on some warehouse deals.... :stuck_out_tongue:

Edit: sorry, made a mistake. Meant £105 for £88, is an extra £17

Hi did you convert first at one4all or did you purchase using the gift card straight off Amazon ?

How 117 though - the vouchers are for 100 bought for 88 and possibly the 5 quid voucher trick - unless I miss something?

Sorry, my mistake (will edit my post)
Meant an extra £17 or £105 for the price of £88

Apologies for the confusion

How do you use these cards on amazon? Thanks

You go to one4allgiftcard.co.uk/amazon and follow the instructions there.

mine too, you just going to leave the order and see what happens?

Still awaiting impatiently... No money taken yet still says order confirmed
yoda mug wanted

Thought I'd log on to One4All website and transfer the 10 x £10 vouchers into an Amazon 1 x £100 Gift Card and seem to have faulted at the first hurdle.

I didn't think I was stupid and maybe its the half bottle of wine I'm currently at that's contributing to me not being able to progress any further than page 2 which asks for payment details!

Please can someone who has successfully exchanged said vouchers for an Amazon gift card confirm whether you have to change them for 10 x £10 Amazon gift cards of is it possible to exchange the 10 x £10 One4All vouchers for a single £100 gift card? I don't really care if you can't but obviously its would be easier & quicker if you could?
Thanks

Follow the link posted just above your post...

Contacted viking direct this morning to find out the status of my order as I hadnt received the gift cards as yet. Looks like I am amongst the unlucky few who will not be receiving it as my order is going to be cancelled. Alas!

customer service agent informed that if Payment has not been taken as yet from credit card/paypal account (in pending state) then it won't be honoured. They had a hard time even finding my order on their system and are absolutely certain that the order was never placed/received. I tried reasoning by providing my order number, viking number, account number to state that their system surely must have received the order but to no avail.

got my card but they took £100 out of my account. suppose to take £88. called them up and said it was a mistake but they dont give it to me for £88. have you lot got it for £88???

Wouldn't have thought they could do that! Have you got an email confirmation for £88? If so, I should go to your credit card company.

got the email for £88. what should i do?

They took £87.99 from my credit card account.

They took £87.99 from my account as well.

Does anyone know if you have to redeem the Gift Certificate on Amazon straight away?

I have done and that is a further reason why I posted my query!

The link takes you to the following the instructions...

'On the next page, enter your One4all Gift Card details:

1. Enter the One4all Gift Card number in the ‘Card Number’ field
2. Enter your name in the ‘Cardholder field’
3. Enter the ‘Valid Thru’ date, found on the front of your One4all Gift Card, as your ‘Expiry Date’
4. Enter the CVV code, found on the back of your One4all Gift Card, in the ‘Security Code’ field

Click ‘Pay now’ to convert your chosen amount into an Amazon Gift Card. Your code will be sent directly to your email address.'

It makes no mention whether you can exchange more than 1 One4all gift card.

I posted the question to see if anyone else who ended up with 10 x £10 One4all cards has managed to exchange them for 1 x £100 Amazon gift card. I'm guessing you can't, but wanted to check.

Simply telling me to follow the link someone has posted previously and essentially read the instructions suggests you think I haven't done so already and that I'm just being lazy asking for help on here which I'm not.

A simple 'yes' or 'no' to my initial question would have been of helpful so I'm assuming either (1) you don't actually know or (2) haven't read them yourself...or if you have, failed to understand my question which they clearly don't address.

When I exchanged, I just put £100 for Amazon gift card, and it went through fine.

When I exchanged, I bought 10x £10 Amazon gift cards

Also, I £87.99 paid via paypal

(2)b. Apologies.

Same situation here, customer support are saying they cant find my order, even though i can see it in my account and also sent them a screenshot of my account with the order. Paypal are holding my money, any advice on how to go about this??

... :unamused: but did you only have one x £100 One4all voucher to exchange???

I have 10 x £10 vouchers, (it was the only option that deducted the 12% discount when I purchased the deal) hence my post!

Thanks.

Got a further email from their customer services team confirming that my PayPal account will not be charged. So I will hold onto to this just in case the status of my pending PayPal transaction changes to confirmed anytime, although highly unlikely. Also this email can be used to raise dispute with PayPal if needed

I only had 1 One4All (£100) gift card. Just reading your post again, do you have 10 One4All (£10) cards? If so, then you would have to redeem each one, wouldn't you?

Mug arrived today in a huge box with no packing, surprisingly arrived in one piece

Mug arrived today with Yodel. It took exactly 2 weeks for Vikings to despatch! As others mention, box is ridiculously inappropriately sized- it could fit about 20 mugs. There really should have been some of those air-bag thingies as the mug (inside just a box of its own) rattles all over otherwise. Mug is quiet cheap almost fake looking, colours just seem off, not aligned, I don't know sort of thing you'd expect to see in a non-branded family run corner shop. Gave it to my newphew.

Yeah probably leave it another week as no money taken. Sounds like it will get cancelled though :-(

My card arrived eventually and topped up via the website without any issues. Haven't received the mug but not expecting it turn up, not going to kick up a fuss over it as it was just icing on the cake.

Belated thanks @Chanchi32!

Doesn't work with this card. I have successfully used top up before with other (regular) debit/credit cards, it gets cancelled with the One4All card.

"We have cancelled your recent Amazon.co.uk order(s) because we are unable to charge your credit card.
You may want to contact your card issuer. Some issuers may place restrictions on electronic and Internet purchases."

Are you trying to use the actual One4All card itself on Amazon? :grin:

That is how to get the top up. You don't seem to have understood, despite posting about it.

Amazon seems not to accept as credit card for any purchase, I tried placing a regular order and it was canceled with similar. Converted to gift card. Not worth the hassle for a fiver.

No it isn't. GJ 10/10.

What top up are you thinking of?

I used on Amazon, if you convert it just becomes an Amazon gift card code.

There is no other top up. nublets and vanderlust are being passive-aggro. When you convert on one4all that is exactly what happens, it becomes Amazon credit/gift code. You can't then get a top up on Amazon credit. The top up is when buying credit from Amazon directly. It works because the one4all card acts as a Visa credit card. It's really not that hard, people are just mad or trolling for some reason.

did anyone get a letter from Viking with invoice saying £100?

Yes I just got one through the post. I don't why though, as my credit card was charged £87.99 on the 28th July.

Yes, I got one yesterday, I ll doublecheck my paypal

I've received one too but don't worry the invoice clearly says "Amount due 0.00" & "Invoice amount 0.00" & in the amount enclosed section "Do Not Pay".

Well, after waiting patiently for a month, I chased my order the other day and just received this reply:

"
Great customer service then. Order still showing as "Confirmed".

Fair enough if the voucher was invalid, but incompetent order processing/updates. Crossing these people off from any future shopping.

I can sympathise with you and have come to realise that Viking have erratic ways of processing orders!

I recently ordered 2 separate gift orders ( 2 x £15 one4all cards ) on the same day.

One order was processed the other was not ... I rang up to complain but in the end just couldn't be bothered to pursue it further.

For me Viking is not a retailer I trust and think they have dubious processes ... I'm certainly wary of them now ... that's my experience anyway!

Got £5 cashback too from TCB check your accounts if anyone else went through them :thumbsup:

^ Thanks, I got it too.

me too!