What's next cheapest

Argh I'm having nightmares with them over cancelling - first they charged me two bills and told me they'd sort it out now they've billed me £200 early termination fee oO

i will never use o2 in future, they've caused me so much hassle and don't now how to sort it out. I cancelled within 14days

Nightmare trying to cancel the contract. It took four goes over three consecutive days. I had to top up a PAYG sim with £10 in order to cancel the contract. And they've taken £11 from my account for the first month

I got my second phone on this deal this week, Perfect, Grade A. As new, with cellophane still on front and back.

Also seems unlocked, as works with Vodaphone (and Giffgaff) sims.

They are 'used' phones so perhaps you've been lucky and simply got a unit which has already been unlocked :grin:

it not i can make calls and recieve calls ee ! using it now

Its locked to O2 network

i put in an ee simcard and phone is showing the network, does that mean its unlocked? do i need to bother with the unlock request???


**
update just rang same day got phone and disconnected, paid off device. no issue with customer service.

the price has increased now to £177.99 for 32gb and £360.00 for 64gb

yeah, this deal is still live!
just ordered the silver 16gb

i keep seeing new (ish) comments still appearing about this refresh deal - can anyone tell me if it is still active?

yep even waited a day for another request, same thing. even via chat.
but it doesnt matter, im going to process a return
i have ordered a 16gb which works out around 100£ less. i dont think an extra 50gb is worth that.
so i will try again wtih this model

This is very strange?
You've inserted the sim that came with phone?
You've made a couple of calls to 202?
That should link the device with the contract number
Make sure you've inserted the correct number and password on the unlocking form

i keep getting rejected unlock request as ive requested too many times
but going to return back the 64gb and order a 16gb - for half the price and try again

pay as you go prices are around the 180 mark for 16gb and around 300 for the 64gb
contract is cheaper? unless i am missing something

Aah did you do 'click and collect'? Silver was showing out of stock for home delivery when I ordered, that would have been my first choice.

My order went through after the fraud team called me an hour later to confirm some details - apparently I'm in a dodgy area!

Just ordered the 'perfect' silver, thanks!! No need to wait 24 hours, order went straight through ...

Perfect, rose gold 16gb back in stock - £129.99 upfront, (£240 on pay monthly)

Just placed my order which was accepted but after order confirmation it says it takes up to 24 hours to review my order - is this usual practice or am I 'iffy'? Only took out a new Vodafone contract this week for myself so am thinking that may affect it :disappointed:

I'm using my old Giffgaff SIM in the phone and it's working fine.

Is unlocking necessary?

getting emails cannot unlatch number not associated with device, done a few 202 calls and recieved a few 02 texts from the 202 service

on chat, the guy is saying you need phone for 6 months before unlock

Pray do enlighten us about the Android phones, please? (By the way I'm serious, I would like to know).

still working

Having done 7 in total (3 on this deal) I would do the following
Phone arrives and your happy with it
Insert the sim (comes with it)
Turn off data
Make a few calls to 202 (don't speak to anyone, just play around with the various menu options)
Fill in and submit the online unlocking form
Unlock here
Go on live chat and ask them also to unlock it (as a back up)
Wait approximately 24hrs for the unlocking successful email (24hrs - could take longer, could be less time)
Phone O2 speak to customer services (not cancellations or any other dept)
Tell them you want to pay off the device and then cancel the contract under 14 day cooling off period
I personally wouldn't bother with the move to payg malarkey (no need, if you speak to right person)
Any arguments, just say you want to speak to someone else or put the phone down and try again
Your aim here is for them to disconnect the line
Keep checking over the next 24hrs your phone should say no service
hth

If anyone wants to tweak the above please feel free

ok only gold ones left 64gb
ordered one

can you please also advise on next steps please

thanks

Any. The tariff is the bit you cancel when you get the phone.

The price for the phone is the same regardless of what you pick.

what tarrif do i choose to get this 64gb i may go for it

My 64GB is being delivered tomorrow as per the courier.

What's the exact method when it arrives? I'm assuming

- Call them up and request to unlock it
- Once that's done, request to pay the device off in full
- After that, request to cancel airtime and ensure direct debits are cancelled

What number(s) do I call? I have 14 days to do all this right?

I'm jumping onto this deal to comment on this quote as I have just had a grade C on the apple iphone 7 deal
the iphone itself was bought on the 2 June 2017 (apple confiemd this to me), and was reported with a serious fault to apple on the 22.June.2017 (again Apple confiemd this to me)
however this repair was never carried out, it looks like it was just returned to 02

Unfortunatly for me I ended up with this iphone which was in excellent condition with not a mark/scratch anywhere to be seen, however the front facing camera does not work and strickly speaking 02 should not have sold the phone

I am supposed and I stree supposed to be getting a replacement tomorrow morning but as yet I have not had any email or sms to confirm delivery, 02 shocking customer service strikes again

£216

How much
Do
The
64gb work out

On the O2 website, it says : "Save £48. Ends 26 July."

Anyone know if that means the price of the phone will increase by £48 when/if they come back in stock. Or is that related to the contract cost ?

Thinking of getting another. But not sure if to hold out for when the 16Gb's come back into stock, or go for a 64Gb, but that is double the cost

After a long back and forth with several of their chat teams, I found out both of my 16GB Rose Gold orders were cancelled. Didn't even receive an email about it.

Why let us place orders saying 'In stock' and then cancel it after?

I was assured their current 'in stock' 64GB models are absolutely 100% in stock so I've got one of the Gold ones coming.

What is the cheapest way to get the 64gb

Have you read the comment above yours?[/quot

Yes I have Mr think smarty pants! Hav u read mine?!! ---It takes you to the deal doesn't say oos!!!

Is this deal/offer still running? I can't seem to find it

How do u get this? Which tarriff do you select to get the above mentioned price? Thanks in adv

all 16gb OOS , expire

This is nonsense. A lot of grade B and C (almost perfect/perfectly fine) will come with no Apple warranty at all.
The difference is, grade A have been returned within the 14 day cooling off period, grade C have been returned as faulty and repaired. Grade B are returned for a mixture of those reasons.
Most grade A will have warranty, grade B and C will sometimes but far from guaranteed. The O2 guarantee is worthless in my experience.

Okay, thanks guys!

As said, you get 12 months with O2. Plus a chance your phone comes with Apple warranty, but no guarantee of that.

You get 12 Months warranty with O2 but it's pot luck how much you have left with Apple

Mine's says it has expired?

I thought I would have had a warranty? Or is it because I paid my device off?

You enter the serial number on Apple's site.

How do you check how long the warranty is?

My 16GB Rose Gold (Almost Perfect) arrived ok. Looks like new with no marks or scratches. Apple warranty until end March 18.

The 16GB Rose Gold (Almost Perfect) came briefly into stock yesterday and I managed to complete my order.

Received a follow up text saying they can't dispatch yet as they're out of stock. I contacted their live chat and was assured my order wouldn't be cancelled, and was told my order would be shifted up in priority as soon as they get stock in.

So worth checking every now and then in case they get stock.

That's a bit ****

Received mine, phone is on very good condition. No damage at all. Phone did not come with earphone or charger.

My iPhone SE like new order delayed since O2 made me visit a store to confirm my identity. I have moved house recently to be fair to them. However now out of stock. They say they are expecting stock but expect cancellation of order.

Because of my failed checkouts because of being out of stock, O2 has reserved 2x upfront payments of £29.99 and one of £9.99 from my bank

When will they release that?

Also are they likely to get stock of the 16GB models again?

I got the rose gold one and my gf says I'm a fanny boy but I just don't care I likes it

My order was placed successfully on 18th Jul 2017. Connected chat/phone today and o2 is saying that is out of stock and advising me to cancel the order

I don't know why they have accepted the order, did credit check and now refusing with the excuse of OOS

I've given up trying to figure out what the difference is between B & C grade lol

1) C grade - perfect - warranty Jan 18
2) B grade - dint on top edge - warranty Aug 17 (sent it back)
3) B grade (replacement) perfect - warranty December 17
4) C grade - perfect - Warranty March 18 (even had the back cellophane still in place)

Given the choice I'd just go C (perfectly fine)

I got perfectly fine and it was like new, no even a single scratch or dent.

Is Pay for your device in full work the same as Monthly Pay for device just skip the Pay off device in full step?

Most are like that some do have some marks but the real difference is in the apple warranty, perfect have 10 to 12 months, like new 6 to 10 and almost less than 6 usually less than 4.

Seem to all be out of stock for the 16GB models

Got to checkout and told my choice was out of stock

I got the rose gold,because it's the only colour that is specific to SE, other colours look like an iPhone 5S.
also it looks really,really nice.

So how many men are getting the rose gold one or bros gold as its called

I ordered at 10:45pm last night. I've received a 1hr delivery window from UKMail for this afternoon.

My order was supposed to be delivered today. Iv had no tracking number so spoken to online chat, I was told even though they have confirmed my order and taken £9.99 they haven't confirmed my credit check so it's not coming today. When asked when I could expect it, I was told once we have confirmed everything it should be soon :thinking: great start o2

Out of stock.

I agree with you, it's not really useful other than as a general pointer as to how healthy your credit history is ... in the opinion of the agency in question.

But I wasn't arguing as to the usefulness of credit scores, just to the fact that they do exist!

16GB in today's world is way below normal. Even if you use WhatsApp or Facebook and a few decent apps they take up loads of space of the 16GB. And in a couple of months time, you wont have any space left. 16GB is far too restrictive for anyone. No wonder, Apple is moving away from these except for those who cant afford any of the above storage models.

Where can you check your credit score properly?

Has this expired? It says out of stock unless I'm doing something wrong.

First learn it's not RAM it's internal storage,RAM is something else.

Secondly it's perfectly fine for many users,I have a 7 Plus 128 GB but also an SE 16 GB as spare/work phone and inside the 16GB SE I have every App I need (70 Apps to be exact including 3 games),160 photoes and 6 videos at the monent in the phone and still around 500MB free space left.

So clearly you are wrong.
For an average user it's more than enough.

PS I bought it via lase refresh deal for £140ush and it came in mint condition like new.just without box snd accesories and was charged only 10 times before.very happy.

When ordering the phone can you just pay off the phone straight away as you order it?

Repost

hotukdeals.com/dea…e=9

hi i did mine but got rejected for credit wtf ..yet i got a iphone with them last year..makes no sense

bumping for new page

Phone arrived this afternoon and I have to say I'm struggling to find a single blemish on sides, screen or back. See photos, I'm going to try cancellation of airtime later in the week so I'll update then.

Sold my 6 plus and got an SE. Much prefer the smaller screen. Now I have a phone that can do everything and it fits in my pocket! It's the perfect phone

I just simply cannot believe they've not cottoned on yet, I'd pay £150 for the phone outright now for my gf whose iPhone 5 packed in recently and as a recent graduate is having to use my old Amazon Fire Phone but I'm close to having enough money for a deposit for a mortgage and can't be dealing with jeopardising my good credit score, which I'd worked quite hard for.

Does paying off the phone and cancelling the airtime void the 12-month guarantee?

Sorry if silly question

Clearly not rubbish at all, as evidenced by the fact you admitted yourself you keep getting low storage messages and having to spend time cleaning things off. Enjoy your "not enough storage" error when you try to download and apply the iOS 11 update in a couple of months.

I had a 16GB 5S. It was, as I said, extremely tight with more than a couple of apps on it. Was it useless, no, but then that's your strawman that I never actually said. But tight, heck yes. Again, if you don't do huge amounts with it (i.e. a bit like a compromise between smartphone and dumbphone) it's fine.

This is 16GB model, never TRUST anyone telling you 16GB is enough or not enough.
Do the GB sizing yourself (with friends) and determine whether you need 16GB, 32GB, 64GB or 128GB.
This is because they know nothing about how you use your iPhone and what usage behaviour that you have.

It isn't, it's 16GB ROM. It actually has 2GB of RAM.

I will try this suggestion mate after work today! Lets see what happens.

I would totally buy this if I could see the handset first, don't like chips or scratches on my phones.

That must be some phone

16g ram is MASSIVE, go for it!

Just ask for a manager call back. They don't want the hassle and cancel straight away.

What if you are shopping for an iPhone SE ?

This is hotukdeal, not retro_piespersonalpreference

This is not true. I barely get over 8GB used.

No, you've made the right decision.

Was there any marks on your iPhone?

I can confirm this stance.. I got a SE fro £102 but they are adamant I need to give them the 30 days notice as I am keeping the phone. They say the 14 day cooling off period applies if you return the phone AND cancel airtime.
So as it stands currently I have £15 months airtime plus a couple of days of usage to pay so hopefully under £120 for a perfectly fine SE with Apple warranty until March 2018.
I am wondering if the stress is worth me trying to the PAYG thing and save a couple of quid but I can assure you they wouldn't budge on letting me cancel the airtime with immediate effect! Argh!

I don't think it will clear but I went through quidco to o2 to see if I would get anything from them. Just had an email to say it's tracked me at £35.00 99.9% sure it won't give it me but figured worth a try.

And if you want to unlock the phone, request it via their UK Twitter page

£2 for a statutory report from any credit reference agency, but each of the big three agencies has their own monitoring product, some at no cost. Not sure which agency/agencies o2 use.
noddle.co.uk/ (CallCredit)
clearscore.com/ (Equifax)
creditexpert.co.uk/adv…ort (Experian)
additional options at moneysavingexpert.com/loa…ort and info at
moneyadviceservice.org.uk/en/…ort

Eh? There's no such thing as a universal credit score, you might say. But experian, equifax etc all generate a credit score based on your historical personal data. So to say there is no such thing as a credit score is just plain incorrect!

experian.co.uk/con…A_g

It's a surprisingly beautiful phone whose design endures. It also has a great camera for the phone size.

Problem is the 16GB. I wouldn't say cold but I would say pass.

For those who are not aware they have changed their policy to 30 day. It’s difficult to get cancelled the airtime part of the contract if you are keeping the phone. The quickest way to do it is get a PAYG sim card , topup £10 and move to payg.

Absolutely fantastic phone.

16GB screen resolution, cold!

You don't have to pay the airtime because you are not using that service once cancelled. Just like you wouldn't pay for gas/electricity at home if you are no longer using that service.
Unlike the phone part which you do have to pay off because of course you are keeping the phone.

All fine and dandy if you want an Android, but a lot of people prefer iPhones. I also don't think you could get an Android with a camera as good as the SE for less than £120 - it's a really nice camera.

Through reading here I understand if I pay off my fone I can. Cancel the airtime,

Can anyone please help me find where exactly it says I can cancel in the cooling off period and not return the fone, I'm just worried if I order and pay off o2 wil say no, so if I had it written down somewhere to quote them

Chwrrs

Hmm, my worries are the credit score issue and the trouble you'll get when cancelling...

Also, some people have said 'like new' still comes with chips and scratches...

Good deal I have one of these 16gb paid 160 new off eBay locked to voda but they unlocked it for free.quite the bargain phone really surprisingly good battery life also lasts all day no problem even heavy use and location on.got used to screen size after about a month now it feels fine.always been an android user but happy enough with this for money I paid and near 100 is exceptional price not an android phone on the market can match these specs for near 100 I really like this little phone speedy good camera good battery and my xiaomi power bank charges it five times and quite fast to full within an hour nearly and it will be updated for next three year

Voted COLD. Design is 5 years outdated. Tiny little screen with huge bezels. Much better android phones available at this price point!

I can see on the other thread that the way a lot of people are getting round the 30 day cancellation Bull is just by transferring the number to a free payg.
I just insisted that it was cancelled immediately. (they might say that you will be billed the full 1st month but you can sort that out with a quick complaint email once the bill is paid if needs be).

If you are doing this refresh, it is likely you will get different information when you call the call centre, depending on who you talk to, they don't seem to be trained consistently.

If they insist on a 30 day notice payment, just say no and ask for a manager call back. The managers will just do what you want, I think it's less hassle for them. Then make sure the direct debit is cancelled.

We did three in the office here, and each of us got three different stories from the call centre !

We went into an O2 shop a few weeks ago to by a 4G MiFi thing and the staff in the shop actually told us to buy it this way to save money!

I am tempted. Never had an iPhone before and currently have a Moto G 5 - am I making a mistake?

And you don't have to pay the airtime at all? Surely they know about this loop?

Prefer the SE over the 6 & 7 and no doubt the 8.. never been as fan of big screens and the tech in the SE is same

I did this with a iPhone 6 and got a final bill of £6.88 and I questioned it and they said I have to pay . Couldn't be bothered to argue I just payed it. Got a iPhone 6 128gb for about £350 back in January 2016 . Still using phone now . Not sure if I would do this refresh hassle again?

You call o2 ask them to unlock the phone ( this is free while on contract £10 if not) then once unlocked usually within an hour or two, you call back and ask to pay of the remainder of the phone cost that's the 24X£4 = £96
So you pay the £96 then ask to cancel the contract part of the sim. They won't cancel the contract part until. The phone is paid off

Not ROM

iPhone SE has 2GB RAM, same as a 6S. This is the memory that it uses to run the active app and OS software. This area gets cleaned out and starts afresh everytime you switch the phone on.

It has 16GB storage memory (sort of similar to the hard disk in a computer, or an SSD), of which a fair chunk is taken by the system leaving about 12GB usable, actually more than enough for me as I've barely used 8GB ever. This is where you store all your apps, music and photos plus much more and holds stuff even when the phone is off.

Don't worry about ROM, not really significant for users.

16GB storage is going to be plenty enough for many people, I really miss the old days of HUKD when everybody used to vote for the deal rather than their own personal preference or requirements. I don't know when that got lost along the way, but it's a shame.

Well, if i have to have a smartphone, i would rather have something that does loads of smart things, not just sits at my desk for doing the bare minimum.

I thought 16GB would be fine for me, but was so wrong. It always has low storage and Facebook and WhatsApp are major space hoggers. Also, i always like to have my photos on my phone so when i am on holiday i can look back on my pictures without worrying about roaming, data charges, speed or connection strength.

And for games, even if i were to play a single gpu intensive game while on the tube or travelling, it needs like a gig atleast of storage which becomes a huge challenge with 16GB.

I'm looking at the silver iPhone SE 16GB... so am I right in saying that I order, pay the £9.99 and then once received, call O2 and cancel the contract and just pay 24 x £4? Do I not have to pay the airtime off?

Good price

Perhaps you could share what exactly you have argued with them. Because I have spoken to at least 5 different rep and it’s a pain in the a**

Thats Read Only Memory - cant be ROM. We will find the answer one day.

16GB CPU - Cold!

It gets a bit more than surreal when cancelling and chasing up correct charges!

Brilliant price!
16GB is low but provided you don't have 100s of Apps and regularly back up your photos it will be fine.
I bought the newer 32GB version earlier this year but more than double the price. This is an absolute bargain. Have some heat :smile:

Absolute bargain. Currently using one and it's fantastic. Great deal OP. Would be hotter if some people understood how the site works. Just because YOU need more than 16gb doesn't mean everyone does, this is the cheapest deal for this phone.

Rubbish. I have a 16GB iPhone 6 (company supplied, so no option to up upgrade storage). It's got a ton of apps on it, and about 1.5GB of music. Yes, it would nice to have more music, and yes, I do periodically get "low on storage" messages and have to clean out some of the crap I'm not using. But claiming that it's useless with more than "a couple of apps" is way off. iOS 10 improved storage management considerably and freed up nearly a gig of storage on mine.

16 gb ram way too low. COLD

Ha ha ha ha

First world problems and nonsense.

I am great with tech which is why I self taught myself IT.

The general public is what you meant to say, and bad firmware.

I only use 2 gigabytes on my android and most of that is preinstalled apps that I don't want, its personal choice to have useless apps on their phone.

ordered, hopefully this wont be pain to cancel

Its the hard credit search that appears on the credit file, i was wounded when the iphone7 deal was knocking around, as i took broadband out the same month and signed up to a new energy supplier! Woops!

I've just done this very deal and cancelled contract this morning.
As usual customer service rep thinks O2 t&cs overrule the law of the land.
Just had to be persistent and say I wanted the line cancelled now...immediately.
Took about 10 mins. Not what I would call stressful at all & well worth it to get a SE for in perfect condition for just over £100.

Daily reminder (since these SE deals come up every day) that 16GB is extremely tight nowadays. But probably fine if you just want a "smart dumbphone" and don't want to put more than a couple of apps on it.

I agree with you, except that the camera in the 7 is a fair bit better.

Heat for the price but O2 refresh deals can be hugely stressful

He's right you people post this s hit all the time. Oh and why on earth are you checking yours monthly?

DDR 2 as well

Don't .......still fighting the evils aka o2, who keep on promising disconnection however not actioning or processing the request. Dreading a final bill would be in the range of hundreds as I do not trust them anymore.

I did this O2 refresh deal in April 2017 when they had the iPhone 6 on offer. Once I had cancelled the contract (paid it off) my credit score did drop but went back up after a month or two... not sure if this is the case for anyone else?

You must be from the year 2025

Same here. Dipped insignificantly for three months. Then back up to full.

£120 perfect but no stock :disappointed:

With the 500MB tariff it's £29.99 upfront and £18/month of which £3 is for the phone - £101.99 in theory. I've never done a Refresh deal, not sure it's worth the potential grief

How did you get the price to £115.99? Which tariff is it?

It's storage. Not ram!! And it may not be enough for your personal needs but plenty for others and doesn't make this a cold deal.

Does it have a credit effect if you choose the option to pay up front?

Tempted, but my credit score is getting lower and lower

Seems a storming deal to me for a current model (apart from storage iPhone

Can anyone explain the full procedure to get this?