Cheers. Just switched to this from the one I had with them originally from Life Mobile. I had 1.5GB 3G, 1000 minutes and 5000 texts for £5.95 on a rolling contract, this is twice the minutes, same data but 4G not 3G for only 5p more a month. I'll definitely take that, thanks. I'm sure I can live with the reduction of texts from 5000 to 1000 per month...

Yes they will. Done it 3-4 times with my 2 sims

So I tried to set this up through TCB but failed and even tried different computers at different times and even without TCB but still no good so in the end I had to phone them. They told me that their payment system couldn't cope so I lost out the TCB. I have opened a ticket but don't hold out much hope.

No. the sim will work fine

Tried a plusnet sim in a friends iphone locked to Orange which is EE now - he has just switched to Plusnet saving him £23 a month

I ordered a SIM on 11/04/17 and paid £10 up front. The on line billing shows a bill from 13/03/17 to 12/04/17 even though I only signed up on 13/04/17, however, the actual bill shows the period 13/04/17 to 12/05/17. This first bill is dated 14/04/17 and shows the £10 credit and that £0 will be collected on 28/04/17.

The second shows 13/04/17 - 12/05/17, it's dated 14/05/17 and inside shows billing period for additional and out of plan charges: 13 April 2017 - 12 May 2017, which I have already paid for and the future charges for billing period 13 May 2017 - 12 June 2017 and that £10 will be charged by DD on 26/05/17.

I have checked and I paid £10 by Debt Card on 11/04/17 and then have paid £10 on the 26/05/17 and again on 28/06/17.

Yours is definitely wrong.

I am wondering how the payment works?
I called them on sat 8/July to get a new sim card. They took me VISA card detail and also bank detail.
They charged me £6 on the same day (using my VISA card).
The sent me a sim card which arrived on 11 July
I activated it on the same date.
I setup my account online and get a message that they will take £6 from my bank account on 27 July (Why?)
I looked at my account and found a bill for 11 June to 11 July for £6 (again why? I did not have any sim card during this period, so why they are charging me for this period)

Since My sim card was activated on 11 July, and they already took £6 from my VISA card, then the next payment should be on 11 of August and not 27 of July!

I can smell something fishy here! Are they taking money from our accounts correctly?

Can you please check your payment with them and see how they took money from your account.

Time to switch wife from the old life mobile

Same here, with ID on the £5 plan, just phoned up to get a pac code and they offered me 2000 mins, the same 5000 texts and same 1.5gb data. So definitely worth phoning up and as a bonus the guy was very helpful and uk based.

I'm with ID and went to cancel there. They offered me 2000 mins, 5000 texts and 1.5gb for my current £5 a month so decided to stay with them. Maybe worth a try for someone.

yes, it was under the "sim" settings , for some reason the default setting on the plusnet sim was set to convert to MMs if sending to more than one receipient.. (which was something i do a lot!)

i'd never had this issue with giffgaff or iD mobile sims in the same phone y'see.

Good deal, does anyone know if plusnet let you change package up and down quite easily?

That sounds like a bit of a pain...Did you get it all sorted? I ask as I will be using my Plus Net SIM to send texts to groups using my iPhone...Is there something I should do to make sure that these group texts all go as SMS texts and not (chargeable) MMS's?

Thanks...

Phone unlocking: practical guide for your mobile - Money Saving Expert
http://www.moneysavingexpert.com/phones/unlock-mobile-phone

I don't know much about iPhones I'm afraid, I've only ever had android but a quick Google brought up this CLICK HERE You usually contact the mobile company who you bought the phone from originally, but you could try Tesco, the link tells you what to do.

hi thanks, its a iphone 6 she has. would tesco be able to unlock it even though it was neve bought from them but i did have their sim card in it. going to sound thick but what do you google just unlocking a iphone 6?

thanks
rob

I've unlocked a few myself in the past. Google the phone and see what online unlocking options there are. You can sometimes buy unlock codes on eBay. Or take it to a local mobile phone shop who should be able to unlock it for you for a small charge.

well.. it doesnt let you have it as £0

lowest is £2 smart-cap (as in going £2 over your bill)

as i had a bit of an issue with plusnet as texts to more than one person were sent as a MMs message instead of multiple SMS' and the default smart cap was £10... so i had hardly used any data, sms or voice calls yet was told my bill was going to be £15 instead of £5 after about a week of being with them!!

they eventually did change but they were trying to say it was my phone.. yet i've used the same phone with other sims and they werent ever set up by default to change a sms to mms if being sent to more than one person

can anyone help one of my duaghters phones the plusnet sim wont work, says its not supported. we have been using tesco i believe it was on 02. How do i get it unlocked bearing in mind we have been using a tesco sim in it. who can unlock it?

thanks

Where did you find that out? Says it ends in 5 days in the web site today.

That's one of their new security questions. I'm not being funny, but who knows that off the top of their head? Got asked that today when trying to activate an upgrade SIM Had to log in to my pc to find out, what a PITA!

Guys, if you try to leave plus.net mobile by taking PAC code, don't forget exact date when you joined them as otherwise you don't get PAC.

Thanks OP, just moved from my Plusnet £7.50 deal to this one as it suits my needs. Easy to change tariff using web chat, took about 10 mins all together.

Ok, thanks.

Talktalk use vodafone. Problem is not many vodafone mvnos around anymore. Lots of EE mvnos so better your phone is locked to EE.

Yep had to ask

[quote=essexgangsta]do plusnet have a app to monitor usage, my daughters are quite good and monitoring their data using using the tesco app
I logged onto my account and bookmarked it on main screen.one tap and you see what you have used and whats left

sims arrived this morning, tesco didnt send all the puc codes like they said so another phone call to them tomorrow. have people when port the number used the text service or called. is one better than the other

Did you have to ask for the engineer to come round, or was that offered to you by them? I took out the 76mb for £32 per month including line rental, but not really feeling that it's a deal at the moment. Was expecting fast d/loads and no buffering on streaming on my Kodi box, but like I said it doesn't seem any better than the standard tariff I've been on for years. :-(

Got talktalk fibre just before xmas , was guaranteed 27mbps , but only got 18mbps but good enough for me, then it dropped to 8 mbps so got the engineer round , now 37 mbps and been that for a few months, just taken their offer of £26 pm all in but for 18 months whereas I was on£23 all in but went up to £36 for the last 6 months of the 18 month contract, happy so far , the cheapest in the uk I think , well tethering to my one plan was cheaper lol

yes they do credit check unless you have plusnet broadband aswell

it seems to me that the Life was faster in my area.

This is my day, DUCK all other networks, this is the game changer > I hope all other brands will come down soon.. someone needs to star the game. Great plus net

ps: it doesn't matter if there is no signal, I will come under your tower to make calls <3 Love you guys

Indeed you can, it's called 'Smart Cap', see the details here : https://www.plus.net/help/mobile/about-your-smart-cap/

Does anyone know if you can restrict additional charges, so that you can't use any additional data when you run out of your allowance.

Plusnet's chat support was quick at least. Offer ends 22nd of July.

Its the same network how can it be worse unless they throttle more

Does anyone know how long this offer will be around for?

so to add to my earlier post, spoke with PlusNet about no 4G in our area on my daughters phone when we have excellent signal on Virgin on our phones and PlusNet say they cannot guarantee signal and it could differ from other EE providers :disappointed: so thought it would be off to virgin for my daughters phone but they have scrapped 30 day contract

No need to do that. Just set the plusnet website that shows your allowances remaining as an icon on your home screen. You just touch that icon whenever you want to know how much is left.

Thank you.

the Life mobile customer service, signal and offers were better than Plusnet.

You will need a phone which is unlocked

Probably a stupid question but i've just bumped my Vodafone contract and my phone is locked to Vodafone - would I need to unlock the phone before using this deal? The "any UK mobile network." part confuses me.

Cheers

Yes, a credit check is definitely performed.

They don't appear to have any plans to switch us over.

I'm not sure whether to go for this, the 4G signal isn't that great where we live and Life plans aren't subject to the Plusnet annual price rise, mmm...

If you mean Plusnet fibre then I can. Got it about two weeks ago when we moved house. No problems so far, paying £25 a month for 37mb fibre inc line rental. So far it's been pretty much spot on 33-34 every time I've checked, and have had no issues. Only been with them for two weeks mind, so there hasn't been enough time for it to go wrong yet!

Yes

watchout, in my area had better signal with TT than plusnet or BT, even though they all use EE as their carrier.

Service may be based in UK, but its crap, got fed up with trying to get my roaming sorted out, technical dept was useless, never answering the phone, even when Customer Service trying to patch me, and left them this week.

Good deal. Currently with talk talk at 6.50 a month but the prices have just gone up. Can't wait to get away from them terrible performance. Continuously getting cut on phone and broadband.

Talk Talk Fibre Broadband has been terrible for the past 4-5 months. CS has no clue what the problem is and I have another 6 months to go. This seems to be a nationwide problem looking at comments on various forums.

You can capp your bill with plusnet

Sounds like a great tariff, I was on Giffgaff but changed to talk talk last week, but then changed back to giffgaff, as I didn't get a signal in my house at all! :-( Slightly off topic, but can anyone on here comment on their fibre broadband? Again I've just changed tariff to talk talk fastest fibre broadband, upto 76mb, and was guaranteed at least 54mb, but Tbh it doesn't seem any better than our old standard broadband. Still get buffering on streaming etc,and this is with a new router!? Pretty poor really. So maybe looking to change as not getting the guaranteed speed that was quoted.

Can I port a number over from my existing EE contract to this?

Yes it was with Life Mobile i have one to and had it over a year now.
It was a mistake on the website and life at the time let us have it at £1 month and its just carried on from life to Plusnet.
Its only 3G data not 4G but still works fine.

Has Plusnet excluded the old Life Mobile sims from the 4G network?

How did you get it for £1? Was that with Lifemobile?

Anyone known if they do a credit check when applying for the sim?

Plusnet used to be Lifemobile which runs on EE. If you are having signal issues, check Three signal cause they do £9 (£10 now but still probably available through USWITCH/TCB) for 4GB and Unl min.

Cheers. Just switched to this from the one I had with them originally from Life Mobile. I had 1.5GB 3G, 1000 minutes and 5000 texts for £5.95 on a rolling contract, this is twice the minutes, same data but 4G not 3G for only 5p more a month. I'll definitely take that, thanks. I'm sure I can live with the reduction of texts from 5000 to 1000 per month...

ios does have monitoring, just goto Data and you can reset the statistics and you can select which apps have access to the data connection.

In that case you will have to jump on this deal before they remove it and just have 2 contracts running at the same time for a few weeks

Sorry no I'm with someone else but looking to switch. :disappointed:

Good deal

Quick question, if this is EE, would I need to unlock an EE phone to use the plusnet SIM?

Just dial 500 from your mobile, I'm assuming you are with plusnet but on another plan as that is the way it come across from your earlier post

How did you do that?

Awesome deal but I've just paid for this month's line rental... If only I could have this start in 3 weeks or if only this deal would still be around in 3 weeks. :disappointed:

we went back to them for the forth time since they were Life, with Life their coverage was very poor, customer service was good but porting terrible, 3 to 8 days for 3 different sims, when they went to Plusnet tried one sim and customer service was awful and sim took ages so cancelled. tried again and after a month sim stopped working and customer service didnt want to know. moved again last week, all good number ported in a few hours, but daughter tells me tonight she is only getting 3G so will try tomorrow and if customer service cant help thats us with plusnet :disappointed:

I took the 3.5GB deal for 8.50 last month. Number transferred ok and everything seems to be ok

How did you get that

Doubt it , i have been paying £1 for 4gb and 4000 mins + unlim text for over a year , not changed so far :smile:

The 5gb of 4g for £10 impressed me ....so I am now a confirmed plusnet customer, or will they give it a few months and start increasing as it is only a 30 day rolling contract?
Fed up waiting for Talktalk mobile to get 4g, then they bumped the prices by 11% in one go a few days ago. Taking the pi**. So I'm off to plusnet.

does anyone know if can you put a spend cap in case you go over your allowance

Speak to them, there is no harm for a call. they might match it...

Am happy with Plusnet....but....if you ask them to change tariff its hit and miss whether it'll actually be activated on your "anniversary date". They've let me down 2 months in a row along with excuses. Apart from this they're fine.

:smile: Thanks OP for posting this, customer service has been super helpful to swap to this tariff, fantastic offer and deal.

Heat, great deal for tappers

ok thanks, i will see if the iphone does it, will be handy for the wife as she has the s7

do plusnet have a app to monitor usage, my daughters are quite good and monitoring their data using using the tesco app

Great find, thank you op!

I'm thinking of leaving Plusnet for Sky Mobile, simply because their short SMS codes don't work properly and I can't validate my online banking logins, or update my gas/electric readings by text :disappointed: Other than that they've been ok, although the signal cuts out a lot in my area (personal thing, I suppose)

What about roaming in EU? Can we use the same allowance in EU?

What network provider do they use?

I recently switched to Virgin who use EE but the signal in my house is very poor. I'm currently on the £9 plan with 1500 minutes, Unlimited text and 1GB data but the Plusnet offer looks more appealing as I never use my text messages plus you get more minutes and data.

How does the data roll over work on the Plusnet plan? Is it carried over in 1GB increments?

Yes they will. Done it 3-4 times with my 2 sims

:smiley: just signed up for the £5.00 sim yesterday for my three daughters and wife. I wonder if they will let me change it