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Opening post
Chanchi32
21 Jul 17
Topcashback offer is back from today and running over the weekend - activate the promotion on the below link

topcashback.co.uk/bon…nus

- Make a purchase with 4000+ merchants to get an extra £2.50 cashback when you spend £10 or more.
- Some merchants may not include VAT or delivery on the spend reported back to TopCashback.
- Offer runs between 00:01 21st July and 23:59 23rd July

Looks like they will also be running £5 flash cashback deals as well - not quite sure what this is yet :smile:


Terms and Conditions

During this promotion selected members of TopCashback are able to receive an additional £2.50 cashback when the below Terms and Conditions are met.

1. To be eligible for the £2.50 cashback promotion, you must be a member of TopCashback.co.uk. Selected members will have received an email to their TopCashback registered email address.You must activate the offer via the link on associated promotions in email and across the site.
2. You must make a purchase through TopCashback between 00:01 GMT 21st July 2017 and 23:59 GMT 23rd July 2017.
3. You are eligible for additional top up for a maximum of 1 individual purchase.
4. You can earn a maximum of £2.50 cashback.
5. Tell-A-Friend bonuses will not count as one of your purchases towards the Cashback Bonus
6. Your purchase amount should be £10 or more, this is the purchase amount reported back to TopCashback, some merchants may exclude VAT or delivery charges.
7. Cashback Bonus will appear in your account as a new transaction, only when cashback for the initial purchase reaches the confirmed stage.
8. Cashback Bonus may take up to 7 days to appear in your account.
9. Cashback Bonus will be payable when the initial purchase becomes confirmed.
10. If you cancel your order, the Cashback Bonus will be removed.
11. Only one TopCashback.co.uk account per person is allowed.
12. Cashback Bonus may not apply to purchases where a Missing Cashback Claim needs to be lodged to get your purchase to track correctly.
13. Where there is a contradiction between the offer terms and conditions and TopCashback terms and conditions, the offer terms and conditions take precedence until the offer expires.
14. TopCashback will not be held responsible for any technical failure or otherwise which prevents participation in this promotion.
15. To be eligible for both the £2.50 bonus and the £5.00 flash bonuses you must make more than one transaction. One transaction will amount to one bonus.
Latest comments (145)
DannyBoy99
22 Jul 17 #104
Does anyone know if I complete a single ebay checkout for a purchase from 2 different ebay sellers whether this counts as a single transaction from a tracking point of view? Need a couple of bits which add up to over £10 together but are less than £10 each.
Master_Yoda to DannyBoy99
22 Jul 17 #108
Ebay transactions on topcashback NEVER work properly - they usually don't track at all or track with only a tiny fraction of the cashback you should be getting - ebay is the worst one to choose on TCB if you need something to track properly

Another one to avoid on TCB is Domino's Pizza - their transactions ALWAYS track but always end up getting declined lol
tsimehC to Master_Yoda
22 Jul 17 #113
Tracks slow but got it before:

31519493-Lj3io.jpg
cainer1 to Master_Yoda
16 Aug 17 #145
ive had loads of TCB transactions with Dominos Pizza and all but one tracked and paid out,
the only one that didnt was because i used a 35% off voucher from vouchercloud...
you cant use 3rd party vouchers and get cashback, maybe thats where you've been going wrong?
cainer1
5 Aug 17 #141
my £2.50 has just gone to payable

EDIT: actually i just checked the date, it was the offer 1 week earlyer that went to payable,
the £2.50 from this offer is still pending
cainer1 to cainer1
16 Aug 17 #144
Update: this £2.50 has now just became payable :smile:
Magnets
7 Aug 17 #143
My ebay purchases took about a week to show up, and the £2.50 just appeared today
athunder
6 Aug 17 #142
just checked, my bonus isn't even showing, had to make a support ticket now, disapointing
Domthedonkey
31 Jul 17 #140
I am never doing one of these promos again I really can't be bothered with all this,I don't even understand this message from TCB below,there's no mention of the summer bonus this is just referring to the 0.49p for the item I purchased.

Am I supposed to accept this and then the bonus gets awarded at a later date still ?

It's not very clear and the spelling errors aren't very professional :laughing:

Hi there

Your claim has now been approved and we are happy to be able to pass your cashback, that we have recevied from the merchant, on to you.

In order to have the cashbackk added to your account please navigate to the 'Accept Offer, Close claim' button located just above this message thread.

Your cashback should then appear shortly at Payable status.
TopCashbackRep
27 Jul 17 #138
I can assure you the team will be happy to help. If the offer isn't showing as activated on our system we need to look into why this is the case. It may be because you thought you were logged into your account and instead you were logged into someone else's. This option will have to be looked into as a possibility by our team.

Our team are there to help you and will do everything they can to help you.

Best wishes,
Matt
Domthedonkey to TopCashbackRep
27 Jul 17 #139
OH took a screenshot,although we didn't need it as they checked and said mine was activated but that didn't occur to me that it doesn't show the activation is actually from your account :-(

It really is a lot of hassle for 2.50 isn't it,I've got to wait god knows how long to see if it actually gets paid now.
cazsilver
26 Jul 17 #137
My hubby activated offer, made a purchase, but bonus didn`t track. So I opened a support ticket. They replied offer wasn`t activated.....Luckily we took a screenshot showing offer was activated. I advised them we took screenshot, so they replied giving me an email address to send screenshot to, which I sent. Then I get another reply saying there`s no proof that that screenshot is from your account.....So replied again saying why did you request for me to send a copy of the screenshot showing offer activated then....Still waiting for a reply! :angry:
kestrelcampbell
24 Jul 17 #136
Thanks Matt, will do!
TopCashbackRep
24 Jul 17 #135
If you did make a purchase by the end of the offer please do lodge a ticket and our team will help you as much as they can do :smile:

Best wishes,
Matt
kestrelcampbell
24 Jul 17 #134
I wasn't able to activate the offer last night too, and I made a purchase of over £10 before midnight - can I raise a support ticket to get the £2.50 bonus paid?
dealchaser888
24 Jul 17 #133
Hi, it varies all the time from my experience, however it always take quite a long time to get it confirmed then get pay (top cash page do show it needs 12 weeks as guideline)

this time I shopped on late night friday (21/7), I could see it is tracked when I randomly signed in my top cash on sunday (23/7) around 4pm
TopCashbackRep
24 Jul 17 #132
Hi Guys,

I am sorry for those who had issues activating the bonus close to its finishing time. We will be looking into that to see what happened and what we can do to change this to prevent it from happening should we run future bonuses.

If anybody has an issue with their bonus tracking after activating, or the bonus tracking at £2.50 instead of £5 please lodge a support ticket so we can get this look into for you.

Best wishes,
Matt
dealchaser888
24 Jul 17 #131
Please be ware this shows on top cash page
Your text here

Why Is my July £2.50 bonus showing as declined?
Please be aware that we had an issue with the £5 bonus adding to members accounts as £2.50. The £2.50 will now show as declined on your account and the correct £5 bonus should be showing as pending on your account.
frank98
24 Jul 17 #130
I got it as well but had already accepted the offer.

Finished my purchase about 23:58.

Both TCB & £2.50 tracked very quickly.
NCIS
23 Jul 17 #121
Depends which merchant you purchased from. eBay take longer for the bonus to be added, sometimes.
kkcc to NCIS
24 Jul 17 #129
I purchased from Superdrug. Ugh.

I wonder if it's possible to submit a missing cashback claim for bonuses.
ajr
23 Jul 17 #128
I too got the dreaded "Unfortunately, you can no longer activate this promotion" some time before the advertised promotion end. Offering something good, meeting the T&C and then not obliging with the offer is one way of annoying your customers! Not good TCB. Time to blow the dust off my quidco account.

PS no mention of a quota or earlier registration cut off in T&C?
Magnets
23 Jul 17 #125
How long does it usually take for ebay purchases to track? it's been almost 24 hours and mine hasn't shown up yet
tiggerloveslife to Magnets
23 Jul 17 #127
I made purchases on ebay on 22nd July at 1am approx...got email from TCB at 10.27am today saying my ebay purchases had tracked although it says in the email that I made the purchases on the 21st of July at 1am...no idea why....
Kilcrea
23 Jul 17 #126
My husband also got the "unable to activate this promotion" message tonight - shortly after 8 pm. No idea why as the T&Cs state that it should be valid up to midnight tonight.
mickael28
23 Jul 17 #122
Did anyone got the message: "Unfortunately, you can no longer activate this promotion."?

The description mentioned that it was valid until end of 23rd, and it's still 21:55. Just so I know for next time, any idea why that message could be happening?
Cepultura to mickael28
23 Jul 17 #123
Did you activate it already? Maybe they had a quota of activations?
mickael28 to Cepultura
23 Jul 17 #124
I didn't activate it this time, but I participated in a previous promotion a couple of weeks ago I think, not sure if it might be related to that at all or maybe your guess about quotas? I saw the banner on Friday I think, but I didn't activate it at the time as I didn't have any purchase in mind...

I've seen that TopCashBack representatives read these messages at times. If they do this time, could you please clarify what wast the cause of that error so we know for next time pls: "Unfortunately, you can no longer activate this promotion."?
kkcc
23 Jul 17 #119
Is it normal that my purchase has tracked but the bonus hasn't?
Master_Yoda to kkcc
23 Jul 17 #120
No
tibby
22 Jul 17 #118
I did this last time and it didn't even track! #Falseeconomy
Marceline
22 Jul 17 #117
Do you happen to know if this works for Etsy too? And thanks for the clarification.
lafonk
22 Jul 17 #116
Thanks for pointing that out (saw it on second read through). Hope it does work as I've just ordered using ebay as well as flagged up the last time with them where it hadn't yet tracked. They have been responsive which gives hope!
Gaz2000
22 Jul 17 #115
Sorry about the pizza photo above my msg. I must have pressed reply to cainer 1 by mistake.
Gaz2000
22 Jul 17 #114
Is this offer still valid only when I sign into TCB, I can't see the £2.50 cashback offer activation 'button' on the homepage like last time (when this offer was on about a couple of weeks ago). Also my cashback hasn't tracked (even though I cleared my cookies). Do you think it may be because I payed via PayPal which takes me to another webpage?? I'm not sure... thanks in advance :smile:
pidgeofcdf
22 Jul 17 #112
I went for the train ticket option aswell, that tracked for me (unlike last nights!) however they've only given me £2.50 bonus instead of £5!i activated the offer aswell. I know they said they had issues yesterday but I would have thought they'd have sorted that by now.
Suppose I should be grateful that it even tracked
fabsaver
22 Jul 17 #111
As far as I know they are. The only difference would be that you wouldn't get any discounts that some train companies offer for booking direct.
Chanchi32
22 Jul 17 #110
didn't know that thanks, is the pricing more or less the same as other sites to book train tickets?
fabsaver
22 Jul 17 #109
Expedia sell rail tickets and TCB pays 4% cashback. May be worth considering a £10+ purchase to get the extra £5. Need to be quick as offer finishes at 1pm.
Palwan
22 Jul 17 #103
I wonder can you order a GBP Post Offce Travel Money Card.

I believe I have to choose a foreign currency to buy the card.
cazsilver to Palwan
22 Jul 17 #107
You could but there`s a £3 commission charge. So your taking a risk in case the cashback & bonus doesn`t track.....
backinstock
22 Jul 17 #106
#81
lafonk
22 Jul 17 #105
I was just going to comment and ask about this very scenario. The last time this offer came about I did that. I made two purchases on ebay but both were "buy it now" and added to my basket which totalled more than £10. I noticed that this hasn't tracked from the last offer a couple of weeks ago so I have raised a claim. I'd like to take part in this current offer but need to know if there are exceptions, like you mention, that might make it not work.
cazsilver
22 Jul 17 #102
31517485-m5KGO.jpgMy bonus tracked within an hour.....The purchase was £15, so must`ve taken the VAT off.
Now what to buy for £5 bonus.......
e21
22 Jul 17 #101
or even easyer

order a post office travel money card for GBP £50 min, tho they add £3 to it, (so £53)

than its £53 for £50 (free to order online) or £1.5 to use atm, (£53 or £54.5)

than its £8 cashback, and the £5 bonus, (£50 for £40 or £41.5)

why i wrote it again i dunno, wont get posted lmfao
backinstock
22 Jul 17 #100
Another £5 flash bonus offer on Facebook, but they've posted the wrong link. lol
They re-posted yesterday's which has expired.
Should be corrected soon.
Valid until 1pm.

Correct link - topcashback.co.uk/bon…nus

£5.00 Flash Holiday Essentials Bonus
Holiday Autos
Expedia
Holiday Extras Airport Parking
Shearings Holidays
First Choice
Booking.com
Post Office Travel Money
Direct Ferries
Staysure Travel Insurance
Hoppa
montresor
22 Jul 17 #99
Aahh, the old clear your cookies chestnut ..
pidgeofcdf
22 Jul 17 #98
well made a purchase 4 hours ago, nothing tracked yet.maybe i'm being cynical but i don't think it ever will be. had many cases in the past where they've said it has tracked from another source, best was moss bros that tracked then was denied lol.id clicked from another source apparently ha ha!
i only buy when they do these offers if i was going to buy anyway
4141
21 Jul 17 #54
the last 2.50 offer was the 13th to the 15th of this month so ya not long ago

and if anyone stuck for something to buy try to grade c nokia 100 from tesco outlet for £10.50 (from history of tescos outlet it will more than likely be as new and even retail boxed *based on over 30 of they £8 / 3 for 2 alcael 10.16g a few weeks ago for £4.15 effective cost and all sold for £10, and cex will more than likely take it as grade A for £14 *even if its only grade C your only out 50p well before the bonus, tho knowing tesco outlet this shouldnt be the case*, and you will get a bonus of £2.50, now thats free money not buying something you dont need to get the bonus)

and will maybe its a lot of work for £2 - £6.50 profit, the £5 flashes do tho still have to vee what they are say you will need more than one order to get than / order again when they come along, and really not much work if you have either a post office or cex 2 streets away

can no doubt guess what my last £2.50 order last week was lol
tiggerloveslife to 4141
22 Jul 17 #97
Ehm well ok then :thinking: think I'll maybe just go with the baking tins I have been meaning to buy for a bit :wink:
emmatthew
21 Jul 17 #96
No from my experience they always track as separate transactions even if you pay for them in one go.
Bully
21 Jul 17 #94
I have given up on TCB, last 4 transactions not tracked at all despite saying visits recorded.Gone back to Quidco.
speedygonzalez
21 Jul 17 #95
Does anybody know if a single payment to ebay (using the basket) for multiple items from multiple ebay vendors (each costing less than £10 but more than £10 in total) count as one transaction with TCB for the £2.50 bonus?
user777
21 Jul 17 #92
usually there is no cashback on gift cards
montyburns56
21 Jul 17 #93
Why do these TCB deals always turn up a few days after I've bought something from one of qualifying retailers? :disappointed:
TopCashbackRep
21 Jul 17 #91
Hey Deb8z,

If you activated the bonus, the transaction should have tracked and then the bonus should be added as a separate transaction a couple of days later with ebay.

If your transaction has tracked but not the bonus please issue a support ticket and we can check your eligibility. If both your transaction and bonus haven't track please lodge a claim like normal. If this is resolved successfully please post a message on the claim to say you were expecting the £2.50 bonus for this transaction. The team will then double check your eligibility and award this is you are eligible :smile:

I hope that helps you.

Best wishes,
Matt
Domthedonkey to TopCashbackRep
21 Jul 17 #6
Thanks,neither transactions are there so I'll lodge support tickets.
karlie88
21 Jul 17 #84
If anyone's struggling to get something for the £5 bonus cashback, Viking sell One4All gift cards which can be used at several retailers (includes Amazon). Buy 2 x £15 gift cards and get free delivery.

You'll get around £3 cashback plus the £5 bonus which means you can get a £30 Amazon voucher for a net £22.
Chanchi32 to karlie88
21 Jul 17 #86
Nice one Karlie
pinkleponkle to karlie88
21 Jul 17 #90
When you go into the Viking topcashback page it says 2%
Domthedonkey
21 Jul 17 #89
So this is where the TCB rep is,my EBay order from last weeks promo isn't showing in my account,I placed two orders a few hours apart,one for the 2.50 promo and one not.

Am I supposed to be looking under earnings as there's nothing there for either transaction and if I try to raise a missing claim for the 2.50 one it will go through as 0.49p so I'm confused here. :disappointed:
TopCashbackRep
21 Jul 17 #80
Hey,

If you activate both bonuses and make just one purchase today that is with one of the listed merchants for the Back To School bonus and is purchased by 3pm today you will be awarded £5.

If you make two purchases this weekend, one meeting the terms of the back to school offer and another purchase that meets the terms of the £2.50 bonus you will be awarded both of the bonuses.

I do hope this clarifies it :smile:

Best wishes,
Matt
ssc1 to TopCashbackRep
21 Jul 17 #88
hi matt what if i activated the £2.50 bonus made a purchase can i now get the £5 bonus when activated? thanks
TopCashbackRep
21 Jul 17 #87
I do believe this is a merchant who pays cashback on pre-orders yes :smile: Please just bear in mind it may mean the estimated payable speed is a bit out with this merchant as the merchant likely won't validate the purchase until a few weeks after it has been dispatched.

Best wishes,
Matt
Marshi
21 Jul 17 #85
Thanks for the swift responce :-) I'm looking at an HMV pre-order and checked the their t&c's on the TCB website but could find nothing related to pre-orders & cashback so can I assume eligibility for this TCB offer?
tazzyboy
21 Jul 17 #78
here is a link to the £5 flash bonus topcashback.co.uk/bon…nus
Chanchi32 to tazzyboy
21 Jul 17 #82
Some decent retailers
TopCashbackRep
21 Jul 17 #83
It does depend on the merchant, if the merchant awards cashback on pre-order then yes you would be eligible :smile:

Best wishes,
Matt
hapless
21 Jul 17 #81
I lost out on a couple of quidco bookie offers a few years ago, and now rigidly follow this method. Not had any thing fail to track for the last 2/3 years with with tcb or quidco.

Do all my browsing, of the offers and the sites in Firefox or iron.
When I've decided what I'm buying and from whom, I open... Microsoft edge, or before I upgraded to win 10, Microsoft Internet Explorer.
In edge there is a setting to delete all cookies on exiting, but if your not using edge then always settings/delete cookies.

So then log into your fave cashback site, choose your preferred merchant and finish your shop.
The only cookies should be from msn (as the default homepage, unless you change it to something else), from the cashback site and from the merchant.

I have no plugins, ad blockers or anything apart from the default offering in Microsoft edge.

Iron and Firefox have ad blockers, and various plugins.

The above routine adds about 15 secs to the purchase process.

Cashback is all about the cookies and their tracking.

If you can't be bothered to follow the rules about cookies, then they won't track, it's that simple.

Just my 2p.
karlie88
21 Jul 17 #79
£10 cashback please with Just Eat (£10 minimum spend). £20 cashback for TCB Plus members. Please pass on feedback to the head honcho. Ta.
Marshi
21 Jul 17 #77
A question for Matt from Customer Service; will pre-orders be eligible for this cashback? Thanks.
Brown_Rolf
21 Jul 17 #76
Hi Matt @ TCB, could you clarify Term 15 in the T&Cs.

If I make a £10 purchase from George or M&S before 3pm today, which bonus do I actually get, £5 or £2.50? Thanks.
cazsilver
21 Jul 17 #74
Oh thanks Chanchi, will order my sons school rucksack then, every little helps! :smile:
Sephiroth
21 Jul 17 #75
Mine tracked almost straight away, likewise with the last £2.50 deal. Unfortunately I missed the £5 flash deal.
Khorium
21 Jul 17 #72
:stuck_out_tongue: Let the festivities commence, free money :stuck_out_tongue:
TopCashbackRep
21 Jul 17 #73
Please bear in mind it can take transactions 7 days to track and therefore there is still chance for this to track :smile:

Best wishes,
Matt
ashbarron
21 Jul 17 #71
What do you know transaction not tracked. So that's another claim that will take a couple of months to sort out. None of my transactions ever track first time
alien7
21 Jul 17 #70
Not true - this year alone, I have received 6 bonus payments from TopCashBack. The bonus payments are payable only after the transaction has been confirmed by the retailer and not before. TCB has improved greatly in the last 1-2 years, so I use them most of the time now.
In comparison, I am still waiting for Quidco to send out the bonus payments from around Christmas 2016 time, and even though the transactions have been confirmed, I still have unpaid bonus payments.
Chanchi32
21 Jul 17 #69
I'm hoping for a flash deal on takeaway Matt, thanks in advance

https://media.giphy.com/media/EKUvB9uFnm2Xe/giphy.gif
TopCashbackRep
21 Jul 17 #68
The bonus does need to be activated before purchasing and therefore if it didn't happen this may be why this hasn't been added. However, our team will be happy to look into this if you drop us a support ticket on our account :smile:

I have checked and can see lots of bonuses were added for the previous bonuses but we're happy to look into a bonus they believe they should have been awarded but haven't been.

Best wishes,
Matt
Magnets
21 Jul 17 #66
I've used these promotions several times over the last few months and it's only even taken ~6 weeks to get the bonus cashback. The other portion of the regular cashback takes the usual time, but this is fast
TopCashbackRep
21 Jul 17 #67
Hey,

I can confirm this is all related and therefore should be resolved within a few days for you :smile:

Best wishes,
Matt
Dragon32
21 Jul 17 #64
Still have not got my £2.50 from when the deal was on 14 days ago so going to have to raise it with them.

It's all hassle just for £2.50 and Top Cashback seem to be getting worse than Quidco when they seemed to be better to me a year or so ago.
deeky
21 Jul 17 #65
meh
20000786
21 Jul 17 #57
Typical as it's a non refundable hotel booking! Think they need to make it clearer that you need to activate it first.
pinkleponkle to 20000786
21 Jul 17 #63
I would have thought that was fairly obvious
matedodgy
21 Jul 17 #62
This is a serious question to the forum - is anyone else experiencing problems with Quidco? They seem to have either reduced their help staff or are oversubscribed - they don't reply to emails even within 5 working days. Is TCB better than Quidco?
s3mon78 to matedodgy
21 Jul 17 #4
Hi tcb are really good respond instantly and I messed up and as a good will gesture allowed me my £2.50
jimbo23 to matedodgy
21 Jul 17 #5
For payment speed, I would say TCB are much better. The majority of my cashback claims on Quidco are stuck at "The retailer is taking longer than expected" which I think is nonsense. I have used the same retailers via TCB with transactions dated BEFORE the Quidco transactions of the same kind, and they have cleared.
ashbarron
21 Jul 17 #60
That was going to by my question
Looks like i'll be using it this time
NuffinisFree
21 Jul 17 #61
NOOOOOO! I missed the flash :disappointed:
I wish someone had posted the flash in seperate deal so it was on top page
Edward_Nigma
21 Jul 17 #58
Sweet :smile:
superspod
21 Jul 17 #59
Thanks Matt for being so active on the forum. I've made three purchases (one eligible for £5 and so I believe either of the others should be eligible for the £2.50). All three purchases have tracked, but only the £2.50 bonus is showing. Hopefully this is related to the same problem and can be corrected.
Splashmo
21 Jul 17 #56
650+ heat for £2.50 you'll get in a few months?

‌ :unamused:
20000786
21 Jul 17 #53
I purchased something earlier via TCB (£99) and then saw this after and activated it.

As I did purchase between 00:01 GMT 21st July 2017 and 23:59 GMT 23rd July 2017 will it still come through or will I have to send in a support ticket? I can't see in the terms and conditions it stating that I have to activate before purchasing?
woodface7 to 20000786
21 Jul 17 #55
Your only way to get the cashback is to cancel and re-order.
TopCashbackRep
21 Jul 17 #52
All I can say is to keep a close watch over the website and on our social media channels throughout today and the weekend as we have more ways for our members to earn even more cashback, along side our normal cashback rates :smile:

Best wishes,
Matt
TopCashbackRep
21 Jul 17 #46
Heya,

I can confirm it is for all TopCashback UK Members :smile: You should see promotional images around the website and if you click on one of those you will be taken to the activation page. Remember this does need to be activated before making a purchase :smile:

Best wishes,
Matt
Chanchi32 to TopCashbackRep
21 Jul 17 #50
Hi Matt,

Any more info around the £5 flash cashback

Cheers
loadsavmoney
21 Jul 17 #51
https://img.buzzfeed.com/buzzfeed-static/static/enhanced/webdr06/2013/7/24/5/anigif_enhanced-buzz-6912-1374659312-6.gifhttp://stream1.gifsoup.com/view2/3194271/alanpartridgeconedance-o.gif
captainbeaky
21 Jul 17 #49
Always forget cashback on eBay.
TopCashbackRep
21 Jul 17 #48
If you drop our team a support ticket they will be happy to double check on your eligibility for you :smile:

Best wishes,
Matt
TopCashbackRep
21 Jul 17 #47
I am sorry you feel like that, we have run many different bonuses over the past year and paid out a lot of money to our loyal members and we're pleased about that. If we find something didn't work as expected, we fix it for those members affected and we will ensure we do that.

Customer Service and fair play remain a core element of our business and we have invested in this area to ensure we provide our customers with the best possible support.

If incorrect information has been provided by a member of the team or when you have not been treated as we would expect your queries can be escalated. However, where they cannot be, is if it's a situation we cannot control.

Best wishes,
Matt
lozmeister
21 Jul 17 #44
Has anyone discovered the flash bonuses? Is there a link?
backinstock
21 Jul 17 #45
Will there be another flash sale today at any time?
ILikeUsingGifsToComment
21 Jul 17 #42
Cheers chanchi :wink:

https://i.imgur.com/VGw4B7c.gif
TopCashbackRep
21 Jul 17 #43
Hi Guys,

Some of you who activated both the Back to School Bonus and the £2.50 Weekend Bonus may see the £2.50 tracking instead of £5.

Don't worry, it's something we're aware of and looking to correct for you guys.

To clarify, if you activated the £5 bonus and made an eligible purchase you will be awarded that. If you then go on and make a 2nd purchase in line with the £2.50 terms you will get the £5 and the £2.50.

Best wishes,
Matt
vassy1
21 Jul 17 #40
£2.5 + £5 (flash) :stuck_out_tongue:
https://media.giphy.com/media/jJUFM98BFeqHK/giphy.gif
Master_Yoda
21 Jul 17 #41
Whenever TCB run these promotions, the cashback never properly works. It either doesn't track or tracks and gets declined after a long wait. Every time I have ended up buying stuff and spending money as a result of the promotion - it's like a scam. I always get a ton of hassle when trying to deal with their customer services whenever things don't work out. They are totally useless. Will not be bothering with this. I've noticed the customer services dept at TCB has completely gone downhill to the point they are seriously no longer fit for purpose - they also purposely don't allow you to speak to a Manager or escalate issues when you have serious complaints on countless issues and claim it's part of their policy.
slipd
21 Jul 17 #38
Heat OP, will definitely find something, usually always do with this site...

Thinking back, I don't think I've been paid out for the last £5 & £2.50 offers yet? To be fair, the last £2.50 offer was only a couple of weeks ago, wasn't it? TCB are usually really good :sunglasses:
backinstock
21 Jul 17 #39
Can the next flash bonus include Wetherspoons please. :grin:
backinstock
21 Jul 17 #36
Long time since I had a 'flash'.
Up for it though.

Wilko tracks at the full amount and you can always stock up on toiletries / kitchen stuff etc.
These bonuses are stacking up on our TCB accounts!

Quidco need to get competing. lol
karlie88
21 Jul 17 #37
It'll work. :wink:
uk3g
21 Jul 17 #34
I wonder if it will still work if your not one of those selected people to have received an email?
pscotty
21 Jul 17 #35
Thanks for posting the Viking deal. I did the 2 x £15 gift card deal. The 10% (£3) tracked within a few minutes and the bonus soon after. Unfortunately, it's only the £2.50 bonus and not the £5 - even though I'd activated both ( and bought before the 3pm deadline)
Eph101
21 Jul 17 #32
Cheers (initially thought the bot attack was a joke, love the idea of getting something free cheaper.)
maccy1
21 Jul 17 #33
I've let my 1i off the game, never saw this deal :disappointed: flash you say chichi?

http://media.giphy.com/media/yefpIZUAmlNLy/giphy.gif

X)
Baz417
21 Jul 17 #30
http://i40.tinypic.com/20f3w5k.jpg[/img]
sydney2
21 Jul 17 #31
I did the two Viking gift cards just before 3pm, tracking recorded. Hope it works for this deal. Thanks
backinstock
21 Jul 17 #29
Just got in, so sadly miss the deadline on this one.........................just.
Hoping for more.
RiverDragon8
21 Jul 17 #28
TCB better than Quidco, at least you can buy things from eBay.
Baz417
21 Jul 17 #26
A splendid reason to do shopping. Kudos to Chanchi.X)
cainer1
21 Jul 17 #27
thats a lot of shopping, my postman wont be happy oO
paulday564
21 Jul 17 #25
Fingers crossed for a flash bonus on a takeaway tomorrow night :thumbsup:
tsimehC
21 Jul 17 #20
Just reading through the T&Cs, saw a mention of a £5 flash bonus. Does anyone know what that refers to?

15. To be eligible for both the £2.50 bonus and the £5.00 flash bonuses you must make more than one transaction. One transaction will amount to one bonus.
Chanchi32 to tsimehC
21 Jul 17 #24
Interesting - will add to OP - looks like there will be £5 flash bonuses of some sort for retailers

31503869-Nt8Gg.jpg
Chanchi32
21 Jul 17 #22
Good to use on eBay spend and combine with the 10 x points Nectar offer running today/tomorrow
hotukdeals.com/dea…894
Brown_Rolf
21 Jul 17 #23
Just ordered exactly £10 of school uniform products from George for the £5 flash bonus. After completing payment the confirmation screen says "VAT included: £1.67".

VAT on clothes for a 5 year old? Errr, I think not. oO So Presumably I won't be getting the £5 bonus as the puchase will track as £8.33. Nice one Asda.
TopCashbackRep
21 Jul 17 #21
I am sorry to hear, the tracking network are the trackers of the cashback and these track purchases on all the cashback sites. Therefore, if the same tracking environment was repeated on another site, the situation would likely be replicated.

There are a few tips I can provide to help to track such as clearing cookies and cache and disabling ad blockers.

Best wishes,
Matt
maani12
21 Jul 17 #18
Thanks Chanchi
TopCashbackRep
21 Jul 17 #19
Hey,

You can indeed :smile: If you make two transactions you could get one of each of the bonuses.

Best wishes,
Matt
tsimehC
21 Jul 17 #17
I didn't make use of the last one, will probably struggle again with this one or just order takeaway. Thanks! :laughing:
paulday564
21 Jul 17 #16
I'll take a banning to defend my beloved special garlic dip... you have to stand up for what you believe in in life! :grin:
cainer1
21 Jul 17 #15
ive requested the Mods ban you!
paulday564
21 Jul 17 #14
WHAAAAAAAT?!?! Papa John's special garlic dip is the condiment of kings!!!
cainer1
21 Jul 17 #13
ive got a couple of slices of Pizza going spare if anyone wants it? i can only afford 2nd class post though

‌ :stuck_out_tongue:
cainer1
21 Jul 17 #12
il use the spare dips next time i order Papa Johns... cause their garlic dip goes straight in the bin :smile:
cainer1
21 Jul 17 #10
14.5" pizza was £9.99, needed to spend >£10 for the CB, 1 dip is free.. got 4 extra for £1 :wink:
Chanchi32 to cainer1
21 Jul 17 #11
nothing worse than pizza crusts without dip, it's the stuff of nightmares
cainer1
21 Jul 17 #8
i used my £2.50 cashback wisely.. :wink:
http://i.imgur.com/31Lv3E1.jpg
Chanchi32 to cainer1
21 Jul 17 #9
only 5 dips
jraf
21 Jul 17 #7
if you don't have any ideas what to spend it on zeek might be a good option (£10 gift card for later)
backinstock
21 Jul 17 #3
That's good to know, thanks.
luvsadealdealdeal
21 Jul 17 #2
stick that up your smarmy pipe, Matt! :smile:
TopCashbackRep
21 Jul 17 #1
Although they track as separate transactions, if you complete the purchase in one go we will award the bonus for this. Please be aware it may take a few days for this to track after your transactions track.

Best wishes,
Matt
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