Saw the first five words and was very confused, surely you dont need this phone that much :confused:
nyasham
10 May 179#19
Holy crap! At that price I am crazy tempted! Hurry up and get sold out before I impulse buy! You have 20 minutes! I mean seconds... You have 3 seconds...
pelaquin to jdrob123
10 May 178#85
That's not only insulting, but the G4 wipes the floor with most phones, even 2016/17 models.
iman1234
10 May 177#364
Canceled my Order !!! That is Stupid System they have if they using it to attract customers!!! (Is it a Bait?) put bait on a hook... !!! Now I will Not Order Anything from Sainsbury's!!!
All comments (520)
sam_of_london
10 May 17#1
Voted hot
JimBobJr to sam_of_london
10 May 177#3
No b20 mate
JimBobJr
10 May 171#2
Wtf crazy price
DudeDERAILED
10 May 17#4
price is hot but given g6 is in the market so a bit lacking on latest specification. nonetheless voted hot
cbrown1979
10 May 17#5
veryvery tempted. heat
robodan918
10 May 17#6
amazing price
haggisheid
10 May 171#7
This is a costly site! can't believe I am contemplating this!
t1nt1n
10 May 174#8
These do the boot loop so buyer beware
iduno87 to t1nt1n
10 May 172#16
LG have a 2yr warranty, I had the boot loop issue on my nexus, Had no issues in getting it repaired.
dolanduck to t1nt1n
10 May 171#18
Yeah, my Mum went through 2 of these bootlooping. Consensus is the poor quality solder and the molten lava that is the SD808/810 causes it.
Very good price though and for £99 you can't go wrong even as a secondary phone, voted hot
Bumnut53 to t1nt1n
10 May 17#100
I have had one of these phones for over a year and not had any problems with it, excellent phone.
steve123uk to t1nt1n
10 May 171#144
I had to wait three weeks without a phone because of this.
Their reason?
We have run out of motherboards.
Just shows how many need to be replaced.
Would never go back to LG now because of the bad experience and constant phone calls getting nowhere.
vassy4u
10 May 171#9
Thanks OP. Ordered :smiley:
Bobbite
10 May 17#10
Excellent.
Richief
10 May 17#11
Wow, super hot.
ben1979
10 May 174#12
I know many here will be aware of it, but those that are not, I would be wary of this in large thanks to the boot loader issues that many (including myself) experienced. It was dealt with promptly for me at least back when I bought the phone, how much support you get now? I am not so sure.
mvnl2008
10 May 17#13
How much ram does this have?
vassy4u to mvnl2008
10 May 171#14
3gb
Dcontrol to mvnl2008
10 May 17#25
3gb of ram. I'm actually replying on one now. Great price but as previously mentioned it will be buyer beware because of the much documented bootloop issue. I've encountered it & had my motherboard replaced. I've had no issues since but it's luck of the draw I suppose. Full specs are linked in the original post too.
Andwoo
10 May 171#15
Heat added great price, not for me though as i was definitely put off LG by the G3 which was not impressive at all
DanielDarko
10 May 17#17
cant get through!!
nyasham
10 May 179#19
Holy crap! At that price I am crazy tempted! Hurry up and get sold out before I impulse buy! You have 20 minutes! I mean seconds... You have 3 seconds...
ahhbisto
10 May 17#20
yes beware of the boot loop. I had 2 motherboards replaced on mine before it was fixed.
t1nt1n
10 May 171#21
The point is they should have honored this issue out of warranty/2nd user as it is a manufacturing defect, I now own a £260 paperweight
vassy4u
10 May 171#22
Before Hukd what's app msg hits buy it :wink:
justingalore
10 May 17#23
IN-SANE
nosherfj
10 May 17#24
reading about boot loops don't fill me with confidence but heat added.
DodgyDC
10 May 17#26
Had one .. went back twice ... bootloop issue and ois broke ... LG lost it for a month .. It's ruined my faith in LG so wouldnt buy one for £50 ... good camera though
kevinforteath
10 May 171#27
Anyone know if this phone did get android 7.0
Dcontrol to kevinforteath
10 May 17#36
It is apparently still coming although originally it wasn't going to happen. Source
Frasr
10 May 17#28
Is it worth upgrading from my LG G2?
haggisheid to Frasr
10 May 171#40
definitely! thats what I am doing, at last a great deal on a phone! camera much better, 32g memory, battery can be replaced and a slot for sd card. and bigger screen
vraxxos to Frasr
10 May 17#204
Absolutely, camera alone is much better.
deanos
10 May 17#29
whats a boot loop ?
danielrosenthal to deanos
10 May 172#62
Clue literally in the name. The phone gets stuck in a constant boot, i.e. it never turns on, just shows loading sign forever basically
Bargain_007
10 May 17#30
is it new?
archer1204
10 May 17#31
buyer beware
chrisbenwalker
10 May 171#32
Judging by the amount of disappointed customers on the recent hauwei honour 8 deal from these guys, there will be many orders that do not get processed as they take the order even though out if stock. Lots of cancellations and doesn't appear to be first come first served.
snappyfish
10 May 171#33
Got the g3 worth getting this as slight upgrade?
Zameen to snappyfish
10 May 17#96
no
archer1204
10 May 17#34
If you are contemplating buying on one of these and not even aware what a bootloop problem is do your research first otherwise you will end up sorry
flibbledede
10 May 17#35
Hoping this is more stock controlled than the Honor 8 - as it's a weekday in business hours
mchu6am4
10 May 17#37
Excellent deal...see if they honour it!
daalphamale
10 May 17#38
ive no idea better than moto g4 at 69 queen heads?
mchu6am4 to daalphamale
10 May 171#41
Absolutely better than moto G4...in fact no competition!
daalphamale to daalphamale
10 May 17#57
fk it i bought both ..let me know tech peopes thanks
quaium
10 May 17#39
Wow. What a great deal and a great phone. I'm using it right now and at this price it's a steal!
haggisheid
10 May 17#42
Thanks OP. arrives tomorrow, fasted I have ever parted with £99!
grandoldchap to haggisheid
10 May 17#121
Hi, have u had an email to say it's on its way? Last time I ordered a LG G2 for £40 my order was cancelled due to no stock and I had to call them for my refund they took my money and kept quiet
gadger100
10 May 17#43
make sure you check the firmware and/or software version to see if its been repaired duevto boot loop issue...its a massive pain in the bum when it happens..check if LG will still repair them under warranty...I'd be very wary at this price that they haven't bought a dodgy batch to sell on..
Rab88
10 May 17#44
Wow great price for this spec of phone!
jli
10 May 17#45
had this phone a year ago. full of issues. camera won't start, just black screen. battery is short, etc. wouldnt recommend it.
Toybhoy
10 May 173#46
Sold my 2 year old, already boot looped but fixed, LG G4 for £100 and bought this for another 2 year warranty. No brainer at this price!
Biboboy to Toybhoy
10 May 1736#52
Saw the first five words and was very confused, surely you dont need this phone that much :confused:
perro
10 May 171#47
I had an LG g4 for around 18 months and never had a bootloop issue although if you read enough forums is does exist ....great phone imo mine got wet and bit the bullet ....I would definitely purchase at this price though
archer1204 to perro
10 May 17#50
have you still got it and whats the ser no just the first 3 numbers 505 etc
Sprograt
10 May 171#48
Many thanks for posting, I have just ordered one I couldn't get my debit card out quick enough. :smiley:
Notanotherdeal
10 May 171#49
Have some heat from a former LG G4 owner. Purchased once more. Super camera for the price point.
pelaquin
10 May 172#51
I have the G4 and have done since launch, the boot loop problems only present themselves on the earlier versions of the phone. I was one of them, but LG still offer 2 years free cover should the worst happen and you can get a replacement phone as well, the fix usually only takes 5-7 days this is of course if it. even happens at all.
Like I said this was only earlier devices, those of which I am sure were sold long long ago, but for £99 nothing on the market comes close to this phone, the camera will blow you away, the screen, the everything. In fact the only problem this phone has is the curved screen means if you put it face down on an arm of a chair it slides off lol, other than that buy this phone!
archer1204 to pelaquin
10 May 17#64
That is not strictly true about earlier versions if you look you will see its all different ser nos old and new even though its mainly the older numbers are majorly affected also if your phone goes away some unlucky customers have had it happen again to them.
The first time i had the bootloop issue i was just at st pancras station about to get on a train the phone wouldn't turn off and in the end got so hot i could barely hold it.Thank god there was a removable battery otherwise i dont know what would have happened as it was virtually a full battery.Also whatever you dont have backed up you lose forever.As all you can do is send it away to be repaired.As long as you are aware of this issue.
If you have a case you dont have to worry about the curved screen
Hardawan
10 May 17#53
Just bought one
JonBetts2004
10 May 17#54
Keep getting issues where it claims my billing address doesn't match what's held against my credit card. So annoying!
daalphamale to JonBetts2004
10 May 17#60
im at the pub had to get a code from mbna ..really fkd me up for a while ..luckily my dealer sorted it
danielrosenthal
10 May 17#55
Great specs and a great price. But am I the only one who finds this phone so damn ugly?
hurst_ray
10 May 17#56
Ordered as a spare phone, cheap for the spec, hot!!
stuart83
10 May 17#58
Amazing phone - yes, they suffer from bootloop issues as mine did, but they've admitted there's an issue and will repair / replace if need be as long as you've got your proof of purchase.
They swapped mine for a G5 ... Just saying ;-)
patcho
10 May 17#59
I presume it's single sim?
little_green
10 May 17#61
You can order but will be lucky if the draw if you actually get it
Firemountain
10 May 171#63
Bought it ! here's hoping no probs.. due for delivery tomorrow we shall see! Had my s7 stolen with no insurance couple weeks back and super tight budget so hopefully this will fill the void a bit :smiley: Thanks! :smiley:
mr321
10 May 17#65
Hope it goes through
finnmaccool
10 May 171#66
Bought for no other reason than I'm a greedy B4st4rd
archer1204
10 May 171#67
More importantly it wont turn off and the battery will get hotter and hotter
Joe_90
10 May 17#68
Still use my G4 as a daily driver, tempted to get another one despite having no need whatsoever!
gunnersfan
10 May 17#69
ordered, thanks
Supern4dZ
10 May 17#70
Great phone - I have had mine for almost a year and no issues. The camera is amazing!
Bendown to Supern4dZ
10 May 17#76
Is the camera good, own the sony z5 compact, supposed to have a great camera but in reality it is crap
Crossbow
10 May 17#71
Thanks rejector1, ordered as a backup.
Being Sainsbury's, never had a problem with their customer services, but 1st time buying a phone from them. Let's hope they just refund in full or swap for a better/newer model if anything (God-forbid) should go wrong within the warranty period.
Ashe
10 May 171#72
Out of stock emails expected soon for some, knowing Phone Shop...
If a fault develops after the first six months, the burden is on you to prove that the product was faulty at the time of delivery.
In practice, this may require some form of expert report, opinion or evidence of similar problems across the product range (which is easy to do as this bootloop is a well documented problem and LG admitted anyway). You have 6 years in which to make a claim although it is not expected that a product should last this long but I would have thought 3 years?!
Deal_HUNT3R
10 May 17#74
At this price can't go wrong even with the issues. Ordered
daalphamale
10 May 17#75
thanks...its for my son hes fussy like!
jdrob123
10 May 17#77
better than smart ultra 6?
pelaquin to jdrob123
10 May 178#85
That's not only insulting, but the G4 wipes the floor with most phones, even 2016/17 models.
FrugalFergal
10 May 17#78
SUPER HOT!!!!
i bought this 2yrs ago - had a bootloop and motherboard replaced. Mine's a bit worn around the edges so I'll give mine to the missus and I have bought this instead for myself.
It is a great phone
whelan189
10 May 17#79
Really good deal, will probs get cancelled
main gripe is I have a LG G4 still but it only works with a third party rom as the bootloop problem occured and lg would not fix it because I rooted the phone, Bought one but bit annoying as can I root it? worried it bootloop again
pelaquin
10 May 17#80
At this price I had to buy one, whether you keep it or sell it theres profit to be made.
t1nt1n
10 May 171#81
The massive hypocritical sod that I am I've ordered one, let's see how long this one lasts, it was amazing when working............
Hot. Had mine for well over a year now and no issues. Camera is brilliant as well. Total no brainier.
Supern4dZ
10 May 17#84
Camera is amazing - I have taken some amazing shots with it - my go to camera when I am not lugging my SLR around!
g8spur
10 May 17#86
I'm on my 3rd one of these after 2 of them boot looped on me. That said I still love it!
Zen1984
10 May 17#87
Have a 4GB/128GB Mi Max and a Moto G4 Plus thanks to this damn site, and just ordered this too even though i really don't need another spare phone. Thaaaaanks :stuck_out_tongue:
djc0367
10 May 17#88
Excellent price. I owned one for about 7 months. I liked it except for what I considered to be poor battery life so got rid. If you can live with the battery £99 is a real no-brainer
Spark
10 May 17#89
How is the battery life on this? I have to admit being very tempted.
t1nt1n to Spark
10 May 17#93
I used to get a day and a half but I'm a light-ish user
Crossbow to Spark
10 May 171#98
Quite poor - gsmarena gives it a 54hour endurance rating, which is well below average. But thankfully it has QuickCharge 2.0 support (Q'Charger not included apparently), so if you buy a Q'Charger 3.0 (backwards compatible) you should be up & running again in no time.
tyr
10 May 171#90
i had this phone from Vodafone for £229 on Christmas sale 2015/2016- it was brilliant, ser no ending 510, no issues, sold it after 5 months use- still regretting this.Bought 2 now- for me and my wife- she has G3 and loves it.Lets see if i was not late like with Honor 8.HOT HOT HOT
tyr
10 May 171#91
btw camera is great
lewsca
10 May 17#92
ordered. perfect timing for this post as my wife's phone is dying. thanks!! :smile:
pablomalin
10 May 17#94
Also honor 7 @ 149
g8spur
10 May 171#95
Agree with this. I did a recent photo book for my kids and people are amazed the pictures are taken on a phone.
bobdylan
10 May 17#97
Nice one, ordered :-)
tdk2bu
10 May 17#99
ordered but I expect cancellation email. they've got the moto G4 on sale at £99 so I think someone has reduced this in price thinking it's the same phone.
K0YS to tdk2bu
10 May 17#189
Agreed, you'll all be safer buying the Moto G4. Plus you'll get updates for at least another year.
deanos
10 May 17#101
/can u replace the leather cover ?
tyr to deanos
10 May 172#108
yes you can.It sholud be a spare plastic one in the box AFAIK
Common.Sense
10 May 17#102
Is it unlocked?
Bendown to Common.Sense
10 May 17#105
Sim free, so yes
mdavies9 to Common.Sense
10 May 17#110
Yes
phatbear
10 May 17#103
tried ordering the phone and got "there has been a problem with your payment" how very odd
Hutchie to phatbear
10 May 17#134
me too, yet money taken from bank
elbs
10 May 171#104
extensive, frequent, well-documented boot loop issues and no fingerprint scanner - no thanks for me
brookheather
10 May 171#106
My G4 literally died today with the bootloop issue - I was looking around for a new phone and couldn't resist getting the same again - hopefully it gets dispatched tonight as I need to get a phone up and running again. I've raised a support request with LG for fixing my old phone but as it is 18 months old not sure if it will get fixed?
chaywa to brookheather
10 May 17#115
2 year warranty with LG I think. I've had my Nexus 5x just over a year and that's just gone in for repair with no qualms.
splender to brookheather
10 May 17#143
See my comment #73 ,yes, you are OK to get it repaired under Consumer Righst Act 2015
Bendown
10 May 17#107
Thanks
mdavies9
10 May 17#109
Such a god deal, thanks, needed a replacement for my smashed iPhone
barbiegirl
10 May 17#111
Mad deal. Thanks OP. Ordered one for 5h1ts and giggles. Let's see if we get them!
Cepultura
10 May 17#112
Lovely camera but poorly made and bad battery life. Screen just flies through battery. Also its nearly all plastic.
RichardBRiddick
10 May 17#113
just bought for the wife.. many thanks..
metoyou123
10 May 17#114
yes...i have the g3 and camera is shocking...worth the upgrade
Fergout79
10 May 171#116
Just ordered. Don't need it I have an S7 Esdge lol. heat
FrugalFergal
10 May 17#117
Anyone worried about bootloops/failures - don't worry!
LG offer a TWO YEAR warranty - just keep your receipt.
The G4 was the first phone I had where I thought we've reached a point where phones are so good that I would only upgrade when my current one fails. Im approaching my 2nd year now so the warranty is almost up. This new phone essentially gives me a phone for another 2 year. Maybe four years after my initial purchase there may be a phone out there that's excellent bang for buck and a noticeable improvement over this.
JonBetts2004
10 May 17#118
Has no one else had issues with address verification?
curr
10 May 171#119
Brilliant phone. I did have boot loop issue 3months ago, but LG changed mother board and returned in 3 days. The camera is super sharp with an f1.8 lens. I have cracking shots and use this when not carrying an SLR. I love the shape and the rear buttons. Nice big display. The battery life is so so, but nice to not carry an iClone or Sammy like everyone else.
hammeredpizza
10 May 17#120
Expecting a cancellation. Ordered, regardless. Heat.
Cepultura
10 May 171#122
They definitely do not have enough stock for everyone. I expect a mass cancellation.
FlyingMonkeyUK
10 May 17#123
Ordered one for my wife, as her One M8 no longer lasts the day on a charge.
It will still have the warranty, so worth a punt.
Thanks OP.
fiqqer
10 May 17#124
I hope Sainsbury have enough in stock to meet the demand - I have ordered with next day delivery for £99. Appears to be an absolute bargain unless they know these will all have hardware fault. If it is better than my Vivo Ill keep it and give the Vivo away as a present.
barbiegirl
10 May 17#125
I got an email within minutes of finalising the order. Can't imagine it's much of an omen though, surely just automated?
deanos
10 May 17#126
*Please note that this email is an acknowledgement that we have received your order. Your offer to purchase the above items will only be accepted when we send you an email notifying you that the items have been dispatched. All orders are processed according to our terms and conditions, which you can read here.
nosbod
10 May 17#127
Ordered, fingers crossed
profdarkart
10 May 17#128
I've jumped on this one, I have a m8 as a spare ATM but the screen is lifting so this will be great! Here's hoping!
adamspencer95
10 May 17#129
i bet this is an infamous repeat of the xbox deal @129, lets see how many cancellations there are tomorrow
Speculator to adamspencer95
10 May 17#133
That's Sainsburys Groceries, This is from Phoneshop AKA Bluestar 20:20 UK Ltd.
jeczap
10 May 17#130
Normally I would agree.................but this has got to be the fugliest mobile phone - brown (poo) leather....
Worth a try!
FlyingMonkeyUK
10 May 17#131
You'd hope, in this day and age, they would have a real time stock system.
If everyone that has voted hot has bought one, plus a few other people, that's a thousand phones; which does seem to be a lot to keep in a warehouse!
Cepultura
10 May 17#132
You really think they have hundreds of this model phone lying in a warehouse somewhere? Not a chance.
Diggler01
10 May 17#135
Received my order confirmation e-mail at 15:53. Checked the order status just now and it still says processing. Not too optimistic as time goes by that it will be ready for the quoted delivery tomorrow, but we'll see.
m.ad
10 May 17#136
Only recently got an iPhone 7 but I did like my G2 a few years ago, so why not? CEX currently give £100 for grade B, so nothing ventured, nothing gained :smiley:
gnans
10 May 17#137
Ordered to replace my Nexus5. Hopefully the LG G4 is a better one.
Speculator
10 May 17#138
If you order two or more on one order, they will probably cancel your order. Best to place two separate orders or open a new a/c.
suheluddin
10 May 171#139
Had 1 that developed bootloop problem,,, but still a great phone. Bought 2 before they sell out, bargain at this price
gnans
10 May 172#140
The quickest time I have ever decided on a phone. Let us see how this goes tomorrow :-)
Civilised.Maniac
10 May 17#141
Shame you can't collect from store
Speculator
10 May 17#142
and it's not first come first served with Bluestar. It's totally random who gets the phone.
HasnainMajeed
10 May 171#145
mine recently bootlooped, still over heats after repair
Apparently it's only 12 months warranty... Not 2 years which people have mentioned... Hmmm :neutral_face:
kay1992
10 May 17#148
Watching videos on YouTube the screen colours look really dull. Apart from the camera not sure what all the fuss is about.
Thar
10 May 17#149
It does say 12 months in the LG site, but I had one bootloop a couple of months ago and LG said the warranty was 2 years and replaced the motherboard without any arguement.
kamran9558
10 May 171#150
Lovely phone with an amazing camera but had to replace 3 G4s before finally got a refund. Excellent phone but bootloop issue is a reality, do not believe that it cant happen to you.
Stowgood to kamran9558
10 May 17#155
+1
CallMeCrazy
10 May 171#151
Been waiting for a deal like this, my nexus 4 is on it's last legs!
Thanks OP!
Cepultura to CallMeCrazy
10 May 17#191
Dont get your hopes up, your unlikely to get this.
Stowgood
10 May 17#152
Boot loop issues. I got these in at work and have had to replace lots of them. I'm on my 2nd myself and don't imagine the replacement will last long. There is a processor fault.
JacksEcho
10 May 17#153
Had mine over two years now, bought from here on a vodafone offer but if it snuffed it tomorrow wouldn't hesitate to buy another even if it's getting on a bit, have some heat op.
Krinkle
10 May 17#154
After reading through this thread and the reviews on amazon, the single biggest phrase connected to this phone is 'bootloop problem'...I really need a new phone but I can't be bothered with all the hassle this would undoubtedly cause me! :neutral_face:
Ninjasquirrel5
10 May 17#156
How long were you without your phone for etc. Was it as stressful as others make it out to have been?
rdecoratorUK
10 May 17#157
they took money already.
Speculator to rdecoratorUK
10 May 17#158
they've ring fenced it and the amount is pending. They've not taken ity yet.
g8spur
10 May 17#159
Those talking about battery life I have never found this an issue as I just bought an external battery charger and spare battery. Never have to use it plugged in which is great and can always take a spare battery with me.
g8spur
10 May 17#160
I believe they have extended to 2 years specifically for the boot loop as it was such a common issue.
haggisheid
10 May 17#161
Don't know if the g4 is the same, but last week my wife's lg g3 developed a problem with the usb charge port, it was 13 months old and they just picked it up today by courier free of charge, she was told it has a two year guarantee, but on their website it says a year, hope the g4 is the same, if it arrives!
burns94
10 May 17#162
impulse bought even though I have one of these and just bought the s8 deal lol.
kamran9558
10 May 17#163
I was without a phone for a month.
Speculator
10 May 171#164
Lets hope its a 510 or higher. Lower model numbers are more prone to bootloop.
databar
10 May 17#165
OOS
Speculator to databar
10 May 17#179
still in stock
mcormack to databar
10 May 17#185
NOT oos, just ordered
rdecoratorUK
10 May 17#166
well I see its taken, not pending.
prudenza
10 May 17#167
Hmmm....
Don't need a phone but after a tablet with a good camera.
Wonder if I can use this as a tablet?
Thinking....
Fayaaz
10 May 17#168
Has the phone got any warranty? And is it unlocked?
letterboxfortom
10 May 171#169
if it goes in boot loop cant you just root it / put new custom rom etc to fix it?
dark_shadow to letterboxfortom
10 May 17#171
Nope. It's a fault by design and some have had to reflow the cpu to get temp access.
artnada to letterboxfortom
10 May 17#175
No. It's a hardware fault. The solder on some joints expand when it heats up and cause a a split thus faulting.
archer1204 to letterboxfortom
10 May 17#176
If it goes into bootloop and its already on this means it wont switch off and the battery will get hotter and hotter.The only way is to take the battery out and lose everything thats not been backed up then send off to vodafone to get fixed
dark_shadow
10 May 17#170
Both mine and my wife's LG G4 died same week after 16 months. Sadly for me I bought it from eglobal and I have no leg to stand on and LG won't replace it.
Speculator
10 May 17#172
your balance available will be reduced by £99 but are you saying they've actually debited the £99?
Stumead
10 May 17#173
THANKS OP
Been looking for a phone all day since Xperia z1 went funny yesterday - this process often takes me weeks or months, and I buy used and it breaks in a year... but I saw your post and just went "that's a decent phone at a silly price" and bought it. £30 more than i wanted to spend and I don't care as I'm getting my time back instead :smiley: next day delivery free too. TY again
RedRain
10 May 17#174
how does thos compear to a note 4
ranxzy to RedRain
10 May 171#220
Have the Note 4 as my personal phone and the G4 as the work phone. The G4 camera is significantly better, G4 is also generally smoother in use.
G4 is the best all round phone I've ever owned really, especially for under £250 and I've been through a LOT of phones. A phone this good under £100 new is outrageous.
Adidas.Addict
10 May 17#177
This is amazing value, my G4 is looking a bit rough so just grabbed one of these to replace it. Nothing comes close this side of £350.
fireman1 to Adidas.Addict
10 May 17#190
Strange comment considering it was only 249 to start with.
This phone at full price comes very close and is this side of 350!
jsmith19891
10 May 17#178
This is going to get canceled :disappointed:
I really need a new phone, please don't cancel.
kyeung
10 May 17#180
This common bootloop fault you guys are referring to is there a permanent fix or must have hardware change eg the motherboard?
archer1204 to kyeung
10 May 17#184
Even if it goes away to be repaired there is still some that have the same problem again
prudenza
10 May 17#181
Just realised that at 5.5" it's not much larger than my G2...
deanos
10 May 17#182
you will have longer than 2 years as its a known admitted fault so can go after the retailer under consumer rights act
mdavies9
10 May 17#183
Ring fence means they've told the bank that you've promised them £99 in exchange for the product, should it not be fulfilled they can reject the payment. So yes, it will appear debited , however a better analogy is 'put aside'
hamzahuk
10 May 17#186
Just ordered one for my grand dad whose been looking for a smart phone for ages.
Thing is I've got a redmi note 3 pro, would this phone be better than that performance wise, that way I could give him my redmi note 3 as he liked that phone initially.
Adidas.Addict to hamzahuk
10 May 17#188
G4 is much better.
tharinduasanka
10 May 17#187
ordered one thanks
JonBetts2004
10 May 17#192
I would say the G4 is only obviously better when you compare the cameras. Everything else spec-wise isn't too dissimilar.
cbrown1979
10 May 17#193
ordered op thank you. wanted a new phone was looking at xiaomi but this is a lot of spec for 99 quid!
Sstuff
10 May 17#194
I'm stil waiting for my £199 refund for the Honor 8 they charged me for and never sent.
CaptainSocks
10 May 172#195
Just ordered 600.
Heat.
Spark
10 May 17#196
Thanks, I'll resist it then I think. This phone has a slightly better chipset than my current one (Xiaomi Mi Max) but the battery life on the Mi Max is insanely good.
Adidas.Addict
10 May 17#197
Screen & CPU
laperlenoire
10 May 17#198
ordered. thx
Adidas.Addict
10 May 17#199
I don't understand your post. What new phone under £350 is better than the G4?
parasitemol
10 May 172#200
Was half way through filling in the form and realised I really really really don't need it! Excellent deal though for anyone looking for a phone with a decent camera that's not going to break the bank! Heat! Hope they honour it for all that's ordered! Fingers crossed!!!
Speculator
10 May 171#201
It takes 7 days for the ring fence to be removed. This leather version was £525 at launch.
Riley94
10 May 17#202
anyone know where i can get a genuine battery replacement from?
rarnold
10 May 17#203
thanks op.
just bagged one
Crossbow
10 May 171#205
Well done for resisting - I couldn't :stuck_out_tongue:
nosh10
10 May 17#206
Thanks op just purchased one now thinking of getting another one.
Egoist
10 May 17#207
thanks OP. ordered one to see how good it is.
Ross81
10 May 17#208
Good phone for the winter you won't get cold hands using a handset with that chip :smile:
Great spec for the price though!
steevieboy4u
10 May 17#209
If they don't cancel the orders..............Amazing deal!!!!
JonBetts2004
10 May 17#210
CPU is very similar. But yeah, you're right about the screen. Didn't realise the G4 had such a good ppi.
gsj87
10 May 17#211
oos :disappointed:
Firemountain
10 May 17#212
Hoping wont be cancelled ! If it's not and it comes tomorrow.. can i use an S7 quick charge charger safely with it ? Anyone techy know?
Thanks :smiley:
rev6 to Firemountain
10 May 171#218
Yeah.
stepp
10 May 17#213
out of stock
you_gotta_be_kidding
10 May 17#214
damn, missed it
satstuart
10 May 17#215
Says it is Oos now
jdrob123
10 May 17#216
Cancellation email received.
vassy4u to jdrob123
10 May 171#219
Order confirmation email received.
topazz
10 May 17#217
Great phone. My G4 bootlooped and after messing around with LG's poor customer service, i got a refund from the retailer. The G4 was so good while i had it that i'm willing to give it another go. Crazy price.
ashman33 to topazz
10 May 17#241
This boot loop issue seems common. If it is they'll be endless backlog of repairs?
Toybhoy
10 May 171#221
As good a deal this is, just wait for the cancellation emails coming through. I've had 3 cancellations in the past 6 months from Sainsburys mobile after taking loads of orders similar to this thread.
raj75
10 May 17#222
I ordered within 10 mins of this deal and just now got the 'OOS' email
satstuart to raj75
10 May 17#227
Then that does not look good for the rest of us that ordered it then' But it was worth a try.
Speculator to raj75
10 May 17#233
It's not1st come 1st served with this company (Bluestar 20:20 Ltd)
Just in before the lockdown. This will make a nice birthday present for whoever.
letterboxfortom
10 May 172#224
better get samsung s8 for £800
davewave
10 May 17#225
Taken a punt, lets hope it gets honoured.
me_lee
10 May 17#226
I've owned one of these for quite a while now and I'm very happy with it.
The leather back is a bit tacky but otherwise it's surely a no-brainer at this price point.
Good find.
Crossbow
10 May 17#228
Hope they don't cancel everybody's, then restock at a higher price. I won't buy again if it's more than £100.
CallMeCrazy
10 May 17#229
Well, other than the mic failing, it's still doing pretty well, I can probably hang on for another year!
raj75
10 May 17#230
OOS Stock email
rdecoratorUK
10 May 17#231
that's not good sign.
samnai
10 May 17#232
thanks OP ordered
vassy4u
10 May 171#234
Ordered within 5 min of the deal. Received oos email. Cya all in next glitch guys :wink:
Jonnyblock to vassy4u
10 May 171#242
With the honor 8 deal it was random as to who got one, not who ordered first.
westonborn
10 May 17#235
Cold for me no 2G
tomhood98
10 May 17#236
ordered at 4:55, no cancellation email as of yet. anyone know what time of day they usually deliver?
claire19821601
10 May 17#237
Might as well just cancel my own order then .
Lol
johnnyd57uk
10 May 17#238
Was so tempted to buy this. Got to payment but had some nagging doubts about the boot loop issues already mentioned here. Have just read LG are subject to a class-action lawsuit in the States over this matter. What is more annoying is that they initially refused to acknowledge the problem and refused to provide support to owners of the G4. Lots of other issues too. Hope those who took a punt with this fare ok.
I am really surprised, if you look at eBay there are so many LG G4 brown leather, any idea how come they list so fast ?
same here ordered two still waiting for the money, morons
Jonnyblock
10 May 172#240
Gutted. At least I got the honor 8.
Speculator
10 May 17#243
My repair took one day last November. They collected on a Wednesday via DPD and the phone was delivered Friday morning repaired!
Adidas.Addict
10 May 17#244
Yup, gotta be in it to win it.
russellanam
10 May 17#245
bag missed out
Speculator
10 May 17#246
Yes, totally random who got the Honor 8. Someone ordered 9pm and got cancelled. I ordered 22.58 and got the phone!
Grohller
10 May 17#247
I paid £150 for a refurb from Music Magpie, sent it back last week because of boot loop. Ordered here but I guess I'll be getting a tough titty email shortly. :disappointed:
I wonder if it was meant to be priced at £199, I'd still be tempted, it's such a good phone
grandoldchap
10 May 17#248
Order cancelled no stock
pubgrundy
10 May 17#249
Motherfcker!!! Ordered the zuk z2 12 days ago and it still hasn't arrived. My g4 was a beauty! Lost it on holiday a year ago. Still the best camera I've personally seen on a phone. The new ones may have bigger pixels now and better low light processing, but on a sunny day no phone camera comes close. Hell, even with low light, it yeilded great results on manual controls.
An absolute steal getting a 1440p screen, expandable memory, 16mp camera, stunner of a phone for £99!!!
PS: I loved the leather back to this phone. It's not tacky, it genuinely looks and feels great.
Adidas.Addict to pubgrundy
10 May 173#257
Yes, amazing camera and that's why it's been so hard for me to buy a different phone since getting the G4.
Diggler01
10 May 17#250
Out of stock e-mail just received. Order was placed at 15:53.
nazmanchester
10 May 17#251
order cancelled
audin
10 May 17#252
No order cancellation email yet, ordered 17:30 just before it went out of stock. Wonder if those who've had cancellation emails ordered more than 1? I only ordered 1.
ashman33
10 May 17#253
wow great service
mcormack
10 May 17#254
Ordered 5 pm, received confirmation email ( I ordered direct from site not thru link)
rdecoratorUK to mcormack
10 May 17#255
confirmation of ?
deanos to mcormack
10 May 17#261
no you didn't get a conformation you got a acknowledgment email, totally different
Steelo79
10 May 17#256
Agree with a lot of people on here. This is an amazing phone while it lasts. Boot looped a couple of weeks ago and now it's currently with LG under repair. This is the second time it's needing repair. I've got myself a Honor 8 after seeing this deal: Your text here
Picked up two in store in Wakefield. Not sure what I'll do with the G4 when it's returned though - it's like a ticking timebomb -never know what the next problem gonna be.
Frasr
10 May 17#258
Also got the Out of Stock email (was in my junk folder)
:disappointed:
Ninjasquirrel5
10 May 171#259
Nice pics, nice pooch :laughing:
Zen1984
10 May 172#260
Ordered 15.41 - just got OOS email. Dirty b's. Never ordering from these clowns again.
deanos to Zen1984
10 May 172#263
until another deal comes along .......................
yus786
10 May 17#262
Cancelled
mchu6am4
10 May 17#264
Just received out of stock email from the ****!
kay1992
10 May 17#265
What Happens Next?
We will contact you to let you know if another despatch date can be accepted.
Your order will be despatched using the delivery option you selected upon checkout.
No mention of refund...
haggisheid to kay1992
10 May 17#268
Not going to happen, it will be pending on your credit card until they cancel it with the bank
haggisheid
10 May 17#266
They probably had 10 in stock, what a disappointment! Was really looking forward to changing my LG G2.
DAVE3652
10 May 17#267
looks like it was a misprice, cant see anyone getting one.
haggisheid to DAVE3652
10 May 17#269
True! It would make sense as many like myself ordered within 30 minutes of this deal going live and got cancelled.
mcormack
10 May 17#270
Cancelled 5 mins ago! lol
mikeyfive
10 May 17#271
Devastated! I loved this phone until it bootlooped on me last year, would have snapped their arm off at this price.
Oh well.
grandoldchap
10 May 17#272
I ordered within 4 mins of the deal going live
Benodet
10 May 17#273
Fingers crossed
Crossbow
10 May 17#274
Made 2 orders (1 phone each) around 35 mins apart , but only got one OOS email. I'm hoping that's a good sign.
I just phone Sainsbury's. I was one of the first to order and been told they don't have the stock and been cancelled. This happened last month on an XBOX. I hate you Sainsbury's
jb66
10 May 171#276
Im guessing they got there g4s mixed up, the moto g4 is £99, no way will these be sent out
jsmith19891
10 May 17#277
I get the feeling that they are just canceling them one by one, earliest first.
Fergout
10 May 17#278
Just had they email to cancel. Could be a few days until I get the money back. ****
golf_r32
10 May 17#279
ordered 15:58, got oos message
TorqueOfTheDevil
10 May 17#280
Bah. Back to the Redmi Note 3.
bobbyblinder
10 May 17#281
Were they really dumb enough to price it the same as a Moto G4 which is also on sale (and also oos).
Not cancelled for me yet but guess it will be and I will be annoyed at giving a company personal and credit card information for nothing.
jsmith19891
10 May 17#282
Has anyone who ordered early NOT got a cancelation yet?
ranxzy
10 May 17#283
Ordered at 5.29pm and my order status is still "Processing"
mikeyfive
10 May 17#284
Page has disappeared. Must have been an error.
Bendown
10 May 17#285
Not got one as yet. Placed 2 orders one early and one later. no cancellation yet, no doubt I will get them shortly
stoneblade
10 May 17#286
Mine just got cancelled... Ordered at 4:15pm Shame good phone for the price
satstuart
10 May 17#287
I ordered 1 at 16:42 and 1 at 16:48 so i am expecting an email to cancel in the next 30 mins or so
hatchers
10 May 171#288
Purchased one at 17:20 - still showing as Processing. Must be doing the cancellations one by one.
agbrothers
10 May 17#289
Also got OOS email.. Don't know they are ever going to get stock..
agbrothers
10 May 17#290
Looks like they have done all this deliberately.
scoobies
10 May 17#291
Just got OOS message
pelaquin
10 May 17#292
Mine is still procesing and I was one of the first to order. Not sure of the time but this deal had been posted for only 27 minutes.
It's a **** take really, they don't honor their price, they take your card details, email and you have to wait days for a refund. It makes me wonder if these so called " glitches " and unusual price drops are nothing more than ruses to gather emails, or to raise a lot of capital quickly.
Either way lets see what happens!
jafarabas786
10 May 17#293
Lol. That's funny!
kczemna
10 May 17#294
I purchased one at 4:16pm... So all I have to do now is waiting for cancellation email? Shame on them :/
Just got cancellation email :/
tompow
10 May 171#295
cancelled. it's a trick to get everyone to sign up :smile:
jafarabas786
10 May 171#296
They take your money and keep it so they can earn interest for a few days and then return your money once they've made a few quid.
Jonnyblock
10 May 17#297
On the honor 8 thread someone said this company is closing down soon.
Thar
10 May 17#298
Posted via a local storage locker on 15 March, returned to storage locker on 22 March, no stress at all.
Hardawan
10 May 17#299
Got my cancellation email
FREEZIN_WOLF
10 May 17#300
Ordered at 16:18.
Account says order 'processing'.
No cancellation email.... Yet!
nazmanchester
10 May 17#301
I ordered 1 minute after the deal was posted and my order had been cancelled.
Hardawan
10 May 172#302
Site like should should be ban here to take everyone's money then disappointed all..... we here dont have that big heart :P
nazmanchester
10 May 171#303
these will no doubt be relisted/restocked at a higher price.
tompow
10 May 17#304
T&C . nothing anyone can do about it. :smile:
satstuart
10 May 17#305
Just had the first one cancelled now just wait for the second one to be cancelled
paulandpam1
10 May 171#306
They wouldn't have actually taken the money from your bank account or credit card.
If they had actually taken your money you would have a legal contract with them for the goods at the price paid
What they do is put in a request to your bank for a pending transaction and only when they dispatch the item they take the money out and your contract with them begins.
tony96
10 May 17#307
ordered at 15.50 today and received comfirmation for delivery tomorrow.
Now just received the dreaded cancellation email!!!!
Peeved off, as ordered a spigen replacement cover to arrive tomorrow also.
Come on sainsbury and honour this deal.
Good luck to all on this deal, and please let us unlucky ones know if any a do actually arrive tomorrow or not.
tyr
10 May 17#308
Ordered 3. got 2 cancellation emails earlier, and 1 email now confirming it is "processing" which is odd
tompow
10 May 17#309
now that's really bad. confirmation then cancellation? :confused:
raks_8
10 May 172#310
laughing at the rats who thought they'd make profit out of this phone by selling it for a hundred bucks more. hahahaha yay!
tyr
10 May 17#311
ordered at 16:05, 16:17, 16:40- two first ones cancelled, 16:40 one- got 2 emails, the second was to confirm it is PROCESSING- not sure i will get this one either...
tyr
10 May 17#312
i did it a lot of times- just matter of luck...
onelifeliveit369
10 May 171#313
New listings for this phone on ebay- already! Sad rats! karma will probs cancel your order ha ha
rhaegox
10 May 17#314
Ordered at 16:12, hour later BAM! Cancelled. Disappointing really, I was already looking for phone cases. :disappointed:
pelaquin
10 May 17#315
Good afternoon Matthew Unfortunately we are now out of stock of the LG G4 - Brown Leather Your order has been cancelled. Ffs
mikeyfive
10 May 171#316
Laughing at the contributors who 'ordered three'.
I hope they cancel the third one too :smiley:
tompow
10 May 17#317
Sent them a nasty email to delete my account :smile:
Horrorwood
10 May 17#318
Shocking that people try to make money. All manufacturers and retailers should just sell everything at cost price right?
burns94
10 May 17#319
I got neither! grrr.
Bendown
10 May 17#320
One cancellation email, and one out of stock email. strange
SlightlyFoxed
10 May 17#321
Just waiting for my cancellation email...
MrMan2011
10 May 17#322
Gutted I missed this
rev6
10 May 173#323
You didn't miss anything...
dms05
10 May 171#324
"Thank you for your recent order.
Unfortunately, one of the items you requested is currently out of stock (details below)"
Won't be using them again.
dave1111
10 May 172#325
Bunch of tw#ts, just got my cancellation email, was going to order a case/glass screen protector on eBay in preparation for the phone arriving tomorrow good job I didn't !!
Oh yeah, does anyone know if they'll take my payment then refund me or just not take it ?
raj75
10 May 17#326
I got 4 emails
idrishussainw7
10 May 17#327
on your mobile banking it should show up as pending payment, its been authorized but not cleared.
burningman
10 May 17#328
Ordered at 17.00, getting cancel emails through now :disappointed: was worth a shot.
Adidas.Addict
10 May 171#329
They'll have reserved the funds from your card, not taken payment. Some banks show this as taken off your balance, others don't until they actually clear the money.
idrishussainw7
10 May 17#330
so much for wasting our time
Adidas.Addict
10 May 171#331
Still no cancellation here.......tick....tock....tick....tock
Crossbow
10 May 17#332
They won't take a payment, but the amount paid may show up in your bank/credit card account as 'pending' or similar for a few days.
kcspurs
10 May 17#333
is the Moto g ,£99 a good price
raj75
10 May 17#334
Someone said it was available in-store. So if your Sainsbury's has a Phoneshop probably check stock there.
Much more than common. Mine happened July 16. At that time LG customer services were deluged with so many complaints about it that they couldn't cope with the volumes. They couldn't be contacted and did not respond to messages. Dreadful. So i contacted currys ebay and they immediately gave me a full refund. I do miss the G4 which is why i've come back for more.
TuShae
10 May 171#337
Your order # 200125505 has been
No Stock.
You can check the status of your order by logging into your account.
Good evening, Unfortunately we are now out of stock of the LG G4 - Brown Leather Your order has been cancelled and you will not be charged. We apologise for any inconvenience caused. Please contact us if you have any queries. Kind regards, Phone Shop Suppor
idrishussainw7
10 May 17#338
motorola g4, yes.
blahster
10 May 17#339
Got my cancellation email(as expected)
How to ask for my money back? I paid with my Monzo card with the initial 100 pounds to pup. I know banks just block the amount but Monzo is fast and account shows just 1 pounds now. Do I need to call Sainsbury's or they will do it automatically at some point?
yusuf1st
10 May 17#340
did anyone manage to get the order honoured by them?
Yes, the 14 I ordered for Ebay have just been dispatched :smiley:
teerex
10 May 171#343
Glad I didn't bother haha
Crossbow
10 May 171#344
No payment has actually been taken - will be a 'pending' transaction, which will sort itself out in a few days.
tompow
10 May 17#345
Really? Lol.
chrisbenwalker
10 May 17#346
No they haven't.
FREEZIN_WOLF
10 May 17#347
Cancellation has landed!
daskota
10 May 171#348
I ordered about 30 minutes after the post and still haven't received an email to say out of stock.
korny2
10 May 17#349
So people getting cancellation emails i didn't get a email about the honor 8 i ordered being cancelled.
haggisheid
10 May 171#350
I have received 4 emails from them, talk about rubbing salt into a wound....
tompow
10 May 172#351
You will get it, just be patient. :smile:
Adidas.Addict
10 May 17#352
Still no cancellation here either, but I didn't order until 17:15
kay1992
10 May 17#353
You people have no chance :innocent:
jeczap
10 May 171#354
Thank you for your recent order.
Unfortunately, one of the items you requested is currently out of stock (details below)
Products Out of Stock
Item
LG G4 - Brown Leather 257812 1 £99.00
Subtotal £99.00
Delivery charges £2.50
Discount -£2.50
Total £99.00
What Happens Next?
•We will contact you to let you know if another despatch date can be accepted
•Your order will be despatched using the delivery option you selected upon checkout
Diggler01
10 May 171#355
Ordered at 15:53. Initially had the out of stock e-mail. In the last few minutes received the cancellation e-mail. Well done to anyone that does get one.
CCC007
10 May 17#356
Also cancelled my order :neutral_face:
johnfrankland
10 May 17#357
Also received a cancellation email. Order placed at 16.35. Oh well. Worth a try.
ssc1
10 May 17#358
damn missed this.
ssc1
10 May 17#359
damn missed this.
REAL_DEAL
10 May 17#360
ordered @ 16.40 , cancelled 20.18
wild_quinine
10 May 171#361
That must be some interest rate if it covers their card processing fees in a week.
Firemountain
10 May 171#362
got email says " you will not be charged" well i have been already! its off my account! grr!!
topazz
10 May 175#363
Order cancelled. You'd think that Sainsbury's would say hello to the 21st century and have a real time stock update system to avoid this sort of thing happening. All a bit lame really.
iman1234
10 May 177#364
Canceled my Order !!! That is Stupid System they have if they using it to attract customers!!! (Is it a Bait?) put bait on a hook... !!! Now I will Not Order Anything from Sainsbury's!!!
laperlenoire
10 May 17#365
gutted as order has been cancelled
rev6
10 May 17#366
Ring fenced?
toorkish
10 May 17#367
ordered 2 at 16.26 still no cancellation email but after logging into my account it says canceled
Firemountain
10 May 17#368
paypal card ... off my balance
cheaperthebetter
10 May 17#369
ORder Cancelled .. Received No email but checked phoneshop account..
WOnder how may people get actually get one
Egoist
10 May 172#370
order status - processing :smiley:
cigbunt
10 May 17#371
cracking deal for £99 is a massive upgrade from the g3..
i had one of these for a while highly recommend one...
hatchers
10 May 174#372
Doesn't "Processing" just mean "Waiting for cancellation"?
specialoffers
10 May 171#373
specialoffers Avatar
i ordered 2 it has been cancelled as usual sainsburys,last year i ordered xbox 1s with special offer it canceled i ordered again to collect it from different store it canceled ,i called cs and lady on the phone said sorry, and she ordered for me for different store to collect,guess what? it canceled as well.,reason for all ,stock,there is not real time stock update system on sainsburys website,they are not professional like tesco or ebay.i hope at least someone gets phone,
Egoist
10 May 17#374
i hope not...
Egoist
10 May 17#375
i hope not...
idrishussainw7
10 May 17#376
cancelled.
kyeung
10 May 17#377
Check junk mail. I ordered same time and found cancellation email in junk mailbox :disappointed:
sagwnias
10 May 17#378
order cancelled, money taken off my account, no cancellation email received
tompow
10 May 17#379
Was a typical glitch in the end. Oh well. Better luck next time.
iman1234
10 May 17#380
Dirty Tactic...
Manimal
10 May 17#381
Mine says processing so just waiting for the inevitable cancellation now.
mchu6am4
10 May 17#382
I'm pretty sure this was a misprice... Just wish they are honest!
Rauss
10 May 17#383
Same.. As the saying goes "if you don't buy a ticket.."
We'd be kicking ourselves not passing up such a great offer once expired; if it actually it honoured the orders.
tascheman
10 May 17#384
Ordered 16:46, cancelled 20:30.
As others have suggested, probably someone wasn't paying attention and updated the LG G4 with Moto G4 price.
daveham
10 May 17#385
*Please note that this email is an acknowledgement that we have received your order. Your offer to purchase the above items will only be accepted when we send you an email notifying you that the items have been dispatched. All orders are processed according to our terms and conditions, which you can read here.
That is their get out clause..........
Gollywood
10 May 171#386
I snoozed.
I loosed
mdavies9
10 May 17#387
Cancelled my order
SlightlyFoxed
10 May 172#388
Yeah, if only you were a little quicker off the mark, you too could be the proud owner of a cancellation email. :stuck_out_tongue:
Mine still says processing, but I ain't hopeful.
silverblueray
10 May 17#389
these are renowned for their boot loop issue, no one should be selling them really, there's a class action lawsuit suit against LG in America well qualcomm, the 808 is seriously flawed, so Nexus 6x too.
Sufiyan0506
10 May 17#390
Order cancelled. Sooo angry!!! This would have been a steal and perfect as a secondary device..
m.ad
10 May 17#391
No stock email...
hamzahuk
10 May 17#392
Still havent received my cancellation email and placed order at 16:50 its now 22:00...
Worst thing is not that the order will be cancelled, but that im gonna now need to chase up that £100 gone from my account...
Seriously will be sending sainsburys a long email and will link them this thread to show how many customers they let down.
kcspurs
10 May 17#393
still saying processing order
rdecoratorUK
10 May 17#394
no email , still show as processing.
cpamit
10 May 17#395
17:55 email out of stock. 20:05 email order is cancelled.
Selee
10 May 171#396
Not worth it. LG G4 has Bootloop problem. Unreliable.
FREEZIN_WOLF
10 May 171#397
Add in the other Sainsburys phone shop fiasco from yesterday. Honor8 was it?
bobdylan
10 May 172#398
So basically this was a mis-price and they are just fobbing us off with the old 'out of stock' routine to cover their ****! Nice honest Sainsburys! Basically nobody is going to receive their order so how could it be out of stock all of a sudden if they haven't sold any?
Ninjasquirrel5
10 May 17#399
They've debited my account twice! Cluck you Sainsburys!!! They really are hopeless.
tranceazure
10 May 171#400
gearbest and bangood are more reliable than this site.sainsburys should be banned.my order cancelled.they have a strong worded email
g8spur
10 May 17#401
Cancelled here. Check your spam as I received my confirmation emails normally but the cancellation ones went into the spam.
hamzahuk
10 May 17#402
So they know that people are discussing this on a forum which consists of 100k members and have have usually 10k active members minimum at all times.
Franky1971
11 May 17#403
Ordered about 5pm and mine is still 'processing' with no cancellation email received yet in inbox or spam folder.
QSECOFR
11 May 17#404
Same. Although I would have expected a despatched email by now if we were getting them based on their attempts to deliver next day
elbs
11 May 17#405
this was always unlikely to be honoured, would have been more luck than anything if it had been
and legally vendors have no obligation to honour purchases made via misprices/system glitches/etc. would have been nice though
kris1234
11 May 173#406
dpd dispatch email received, Ordered 14:12
hamzahuk
11 May 17#407
nice! one confirmed
btw now 01:38 still no cancellation email for my order, so please let me wake up to a dispatch email <3
toorkish
11 May 17#408
found my cancelation email in junk box. well done to the pre 2pm orderers!
tyr
11 May 17#409
ok, at least one they had in stock:p
Firemountain
11 May 171#410
check your junk mail.. all mine from them were in there!
Thar
11 May 17#411
Nexus 6X?
daskota
11 May 171#412
Not had a dispatched email yet but on the plus side i still havent had a cancellation one either.
Marotta118
11 May 17#413
I havnt had a dispatch or cancellation email either, fingers crossed, but its not looking hopeful!
SlightlyFoxed
11 May 17#414
Mine is still showing as processing - no cancellation email yet. :confused:
kreames
11 May 17#415
Doubt anyone will recieve these
S1000RR_I_WISH
11 May 17#416
Still processing here too - looks like they cancelled as many as they could be bothered to last night .... I guess they'll do the rest this morning :-)
davewave
11 May 17#417
yeah me too, but not v. hopeful tbh.
QSECOFR
11 May 17#418
My order status has now changed to no stock
locktheworldout
11 May 17#419
Has anyone actually got a dispatch email, or is all another tedious Sainburys con?
MercutioLeonhart
11 May 17#420
Don't worry, you won't have to do anything. I've got a Monzo card too, the funds are allocated to a pending transaction but they're not sent to Sainsburys until they dispatch. With the order being cancelled, you'll get a refund notification in a few hours (most likely).
Monzo high five!
metoyou123
11 May 17#421
the money available has been reduced by 99 on my bank account. how do i get it back to available balance to use today? or will it take 3 to 5 working days to come back to the account? thanks for any info and help
chancooluk
11 May 17#422
You will have to wait 3-5 working days.
I don't understand why Phoneshop By Sainsbury's keep doing this. Almost every deal on this site has been a fake with no stock available. It's been like this for a long time too, I placed 3 separate order last year, they cancelled all of them due to no stock.
Fizzl3
11 May 17#423
3 to 5 days for a refund when order cancelled
Fizzl3
11 May 17#424
i have just rang em and anyone who has still processing on their order wont be getting a phone. no stock
Gollywood
11 May 17#425
1208° heat :smile:
barbiegirl
11 May 17#426
Had out of stock email yesterday. Just now received the cancellation email. Oh well, nothing ventured, nothing gained.
sagwnias
11 May 17#427
Mine there is £297 out of my account.
2 unsuccessful attempts and 1 successful.
hurst_ray
11 May 17#428
Order cancelled, log in to the.phone shop and check their if you are unsure
blackpoolfc
11 May 17#429
Another cancelled here. Worth a go, but still disappointed! What an awful website
Stumead
11 May 17#430
Mine cancelled to, with no explanation or apology.
How hard is it to tell your computer to stop taking orders when stock=0?
Too hard for Sainsburys, that's how hard. Bloody shambles.
barbiegirl
11 May 171#431
And still you order from them....the very definition of hope..
Egoist
11 May 17#432
no stock email. :disappointed:
Boogie123
11 May 17#433
no stock email
daskota
11 May 17#434
Just had my no stock email :disappointed:
dantesfireplace
11 May 17#435
Order cancelled - no stock.
The dream is over ...
kay1992
11 May 171#436
Sorry but...HAHAHA! :laughing:
audin
11 May 17#437
I wish they'd hurry up and send me an out of stock email already!
drchief
11 May 17#438
cancelled:p Got the email finallyX)
scussy
11 May 171#439
me too,just come through .
topazz
11 May 174#440
In a nutshell. Small number for sale, mispriced. Before they noticed and corrected it, the orders went stellar. A few early birds will get the deal the vast majority will not. End of. Irritating but to the old lags like me on HUKD me we've seen it all before. No conspiracy on Sainsbury's part, just incompetence together with the absence of a real time stock update system. TBH if this is the worst thing you've got to grumble about then perhaps you don't realise how lucky you are.
dantesfireplace
11 May 171#441
Too soon man, too soon.
audin
11 May 171#442
Just received the dreaded email. Bar stewards!
nonooney
11 May 171#443
There is only one stock and it is a display item
westernise
11 May 17#444
Let's hope it's not a price glitch for all those who have purchased.
barylkaq
11 May 17#445
order canceled :smiley:
Rauss
11 May 17#446
Just got the cancelation Email; I was quite late to the party with my order at 5.30 pm shortly before they took it down.
The dreams over lads. :disappointed:
barbiegirl
11 May 172#447
Well, actually, much much more complicated than you would think. Just imagine how complex it actually is to tie up something physical to something electronic. First off you have to have a way of tracking stock coming in and out of a facility. That then has to speak to a computer system of some sort. It can be so complicated that there are major global businesses that specialise in doing it on behalf of suppliers. The thing is, we've all got used to Amazon standards of logistics and customer service. Not everyone can reach that. This is why Amazon is the global behemoth and leader that it is.
Walshyo1
11 May 17#448
Sainsburys are not honouring although still taking orders. Mine cancelled without any communication.
kcspurs
11 May 17#449
mine got cancelled too
hamzahuk
11 May 171#450
Just received 3 emails at 8:30 this morning, damn... had my hopes up to.
Now gotta wait 5 days before I get those funds back in my account :neutral_face:
deanos
11 May 176#451
Well im writing to Watchdog and that Martin money man and when i get a new MP i shall be writing to those also, i didn't sleep last night because my order was cancelled, and i have been crying all day, my life is over :disappointed:
TygerrTygerr
11 May 171#452
Sounds like you'd have to be some kind of major retailer.
miikeyblue
11 May 17#453
You gonna go small claims on their ass too, claim some compo for the emotional stress inflicted?
miikeyblue
11 May 17#454
What, like sainsburys or something?
Common.Sense
11 May 17#455
No, it's not complicated. It is school boy programming.
Set stock level.
Every order taken reduces stock level.
Stock level 0 = out of stock.
Can be more clever: when in basket, check stock level first and mark stock and release if not purchased within x minutes.
When stock comes in, increment stock.
Even in the days of DOS, this was possible.
Even basic free e-commerce packages do this.
cbrown1979
11 May 17#456
order cancelled. bummer.
cbrown1979
11 May 17#457
order cancelled. bummer.
davewave
11 May 17#458
got my cxln email
CaptainSocks
11 May 17#459
Dispatched!
Bit random all this.
Was convinced I'd be cancelled as well tbh.
Was pending for ages.
aymrez
11 May 17#460
They cancelled my order!
wild_quinine
11 May 17#461
There are transactional issues with database records that can crop up where multiple simultaneous transactions are taking place. This is a non-trivial problem to solve. Even your super-duper locking solution doesn't amount to much when a thousand things are happening at the same time.
But carry on telling us how simple it is. Maybe somebody cares, but it won't be anybody who does this stuff for a living.
aymrez
11 May 17#462
has anyone emailed them to complain?
Franky1971
11 May 173#463
Yay, got mine delivered this morning.................................................. nah, just kidding. Got cancelled lol.
SlightlyFoxed
11 May 17#464
Cancelled here too. What a surprise.
eeycrstn
11 May 171#465
My broken heart. Order cancelled. Basss tard.
Common.Sense
11 May 17#466
It is simple for a competent developer. Every heard of an SQL Server database or Oracle. How about Sybase? It really is basic. People who say it is difficult just have little knowledge. (I have a MSc in Computing).
Even freewebstore handles it.
Kid yourself it's hard. Even Clarks manages to handle this on their site. The Sainsbury's system is not fit for purpose. It is a cheap solution.
tomhood98
11 May 17#467
rip anyone who bought a case in anticipation
wild_quinine
11 May 171#468
Look, I'm literally telling you that when you're dealing with massive volume, the things you take for granted about transactions stop being so simple. And your response is... SQL Server. Wow, so that just solves all those problems does it? Amazing.
That is exactly the sort of answer I'd expect from someone with an MSc, but little to no actual experience. You are the living definition of a little knowledge being a dangerous thing.
JonBetts2004
11 May 17#469
Agreed. These things require a lot more thought and processing power when dealing with such high quantities of data.
CaptainSocks
11 May 17#470
Not sure I'll need mine to be honest.
Ordered on a whim.
Perhaps I'll keep it as another spare phone or send it back.
Bear.Bargains
11 May 17#471
Yep another cancellation oh well at least I got the Honor 8 deal :man:
fiqqer
11 May 17#472
yep order cancelled - probably a good thing as the loop issue is well known requires hardware replacement or some soldering skills.
Common.Sense
11 May 17#473
Really? I have designed such systems for years and employ 20 people. Forgive me if you cannot do it easily. I, and my company have the experience to do so.
I messaged Sainsburys Phoneshop Support to ask them why they left it up for sale for so long after it was sold out and still take so many orders and then have to cancel them and I said the cancellation email was a complete lie and that they just made a mistake and put it at the wrong price' so why cant they just admit that they made a mistake and they cant sell it for that price as someone put it on at the incorrect price and not just its out of stock, This is the reply i got
I’m am very sorry to hear of your dissatisfaction.
I can assure you the reason for the cancellation was due to exhaustion of stock.
We apologise for any inconvenience caused.
Regards
Phoneshop Support
I am just waiting for them to find a load of stock of this item and put back on for sale but at a higher price'well the original price that it was suppose to be sold at.
manthan_ajit
11 May 17#475
placed the order yesterday - got an email today saying they are out of stock and cancelled my order. #shame:(
Crossbow
11 May 17#476
Yeah, it seems like they're lying, but I'd be surprised if they ever restock it, which would prove they were telling the truth.
tony96
11 May 17#477
Yesterday and got page does not exist. Pulled the plug???
Crossbow
11 May 17#478
At what time did you order please?
Instead of sending it back, you could sell it to one of us :wink:
satstuart
11 May 171#479
CaptainSocks do you work for phoneshopbysainsburysare are you the one who put the phone up for sale at the wrong price as you seem to be the only one who got one :smiley: and if so your name should be Captain Stock :wink:
barbiegirl
11 May 17#480
Lol. Yes, but not one that is born out of bricks, not clicks.
barbiegirl
11 May 171#481
I don't have an MSc (a theoretical degree I guess) but I do have an MBA and real life experience consulting on supply chain, RFID and Warehouse management solutions and a dash of SAP solutions. It is not a simple task, in my experience. If it were simple, Sainsbury's (and others - including Vodafone and many other global businesses) wouldn't get it so badly wrong. Sainsbury's don't employ total idiots you know. There may be the odd idiot but it's not the whole executive.
barbiegirl
11 May 17#482
That really is a laughably massive over-simplification.
Dangerous_Dave2k
11 May 17#483
I didn't get a cancellation email but I see my order has gone to status 'cancelled' too. How nice of them to let me know.
Common.Sense
11 May 17#484
What is laughable is that Sainsbury's don't have have real time stock control on their phone site when it is easy to achieve and there are open source options available, and you seem to defend them saying it is hard.
They led HUKD users on, thinking they would receive a phone, then had to cancel all orders. This is pathetic for a company the size of Sainsbury, who have real time stock control at Argos online.
barbiegirl
11 May 17#485
Despite several attempts to parse your last sentence I'm afraid I still can't make sense of it.
You're obviously feeling a bit let down as you didn't get a cheap LG G4, and of course I agree with you that it's a bit poor on Sainsbury's behalf. But neither of those factors make it a simple thing to do, which is the core of your tenet. I also doubt there's anything as conscious about this mini-debacle as 'leading people on'. Moreover, looking at the comments from the community as a whole, this vendor has previous, so I'm not sure many people were that led on anyway.
I'm not trolling you, I just think you are over simplifying something that can be - note 'can be' - very complicated to do in practice.
Have a nice evening.
bubblypeter
11 May 172#486
They were accepting orders for an out of stock item for hours. A bloke copying stuff from a screen with a pencil then walking into the warehouse and counting stock could have done better. Their stock management and ordering system is obviously garbage or more likely their system intentionally lies to customers hoping they won't be peed off enough to cancel while waiting for them to re-stock.
plath
11 May 17#487
mental deal. i got one when it was £215. great phone.
mikeyfive
11 May 17#488
Surely it has to have been a misprice.
No one (even Sainsburys) is daft enough to sell phones at about half the price they can be bought (in threes) by people on here and turned over on eBay.
Get a grip everyone, it's guaranteed to break after about a year anyway.
Common.Sense
11 May 17#489
Complicated to you and Sainsbury's, but not to countless other people or organisations.
What have they grasped, that you cannot? You are trying to make something appear complicated that really isn't difficult to a competent software developer. May be the system design and logic is just beyond your ability.
Jonnyblock
11 May 17#490
So I count two people who've had the dispatched email so far?
Notanotherdeal
11 May 17#491
Disappointment put aside for one moment, had the Sainsbury's branding not appeared on the website I would have avoided this discounting the 'offer' in the first place. Comic Relief noses are still displayed on the home screen but worse still within the 'contact us' page, it still showing the festive 2016 opening hours! Clearly this operation is being slowly wound down,
Common.Sense
11 May 17#492
They closed their branded sim cards last year.
tompow
12 May 171#493
Good afternoon ********,
Thank you for your message.
We are sorry that we were unable to fulfil your order on this occasion due to no stock.
It was not our intention to disappoint any of our valued customers.
Please confirm if you still wish for us to cancel your Phone Shop account.
Once again we apologise for any inconvenience caused.
Kind regards,
Sam,
Phone Shop Support
**********
Hello ******,
Thank you for your reply.
I can confirm that your Phone Shop account has been terminated as requested.
Please accept our sincerest apologies once again.
Kind regards,
Sam,
Phone Shop Support. :stuck_out_tongue:
wild_quinine
12 May 17#494
Honestly, this entire conversation has been taking place at a level above where you think it has. The real irony is that your precise mindset is why failures like this occur.
Common.Sense
12 May 171#495
Yes, so people cannot grasp real time stock management is not rocket science. Millions of sites implement this, including Argos (owned by Sainsbury's) and to some people it is hard, because they are not capable of implementing it and then seek to defend PhoneShop by Sainsbury's.
They took orders all day, knowing they did not have stock.
The irony is I know the process is easy and people with your mindset is why this occurs as you think it hard to implement when the world even has open source software to handle it.
Dangerous_Dave2k
12 May 171#496
Have to say I cannot see what is difficult about having a piece of software that removes one from a number every time payment is taken for an item, and then refuses to take payment after that number equals zero. Many people may be trying to check out at the same time, but they do not all click the 'send order' button simultaneously. Sainsburys just ballsed this up royally.
kyeung
12 May 17#497
Got cancel email too. Did you guys get charged? Their email say they have not charged me but bank account appeared to show something pending...
johnnyd57uk
12 May 171#498
Sainsburys phone shop should be banned from HUKD. Did they ever have a single LG G4 for £99 or an iphone 5c for £49.
haggisheid
12 May 17#499
Agree 100%
satstuart
12 May 17#500
Thank you for your reply.
We are aware that there have been various shortcomings relating to the various systems involved, and have raised this with management who are aware of the issues.
It is unfortunately not likely to affect any change, as Phone Shop by Sainsbury’s is expected to cease trading within the next 2-3 weeks.
It with regret that we have been unable to supply you on this occasion.
I have sent further instruction to your card issuer that we will not be claiming the funds.
The funds will be automatically returned to your cleared balance by your card issuer.
You may wish to contact them for confirmation of timescales, we can only advise that this typically takes 2-3 days.
Please accept our sincerest apologies once again.
Kind regards,
Sam,
Phone Shop Support.
satstuart
12 May 17#501
Phone Shop by Sainsbury’s is expected to cease trading within the next 2-3 weeks anyway :smiley:
bfreesun
12 May 17#502
Sick I missed this
Crossbow
12 May 171#503
You didn't miss a thing, as nobody got one (the couple who claim to have, haven't provided any proof).
Popped into the Phone Shop at my local Sainsburys to see what they have in... almost nothing. Apparently they are closing down next week. That might be the whole business, or just my local.
What they did have was reasonably priced, and matched the web store.
sumomoggy
14 May 172#506
I noticed there are some Chinese sellers on eBay selling new euro H815 variant LG G4 for around £130, which is a bargain if correct. Anybody looked at those. Are they genuine?
"When you place an order with Amazon.co.uk, we may contact your payment card's issuing bank to confirm that your card has a valid number, and hasn't been reported as lost or stolen. This is communicated via a full authorisation for the purchase. However, we don't actually proceed with the charge. This is simply one of the security measures we use to protect our customers.
If you then cancel your order, even though we haven't proceeded with the charge, the bank may hold the authorisation on your card for up to 10 business days.
Note: You'll need to contact your bank if you want to have this authorisation removed before that."
JonBetts2004
15 May 17#514
The irony is your username. Grow up.
Common.Sense
15 May 171#515
Because you haven't grown up and have not the intelligence to put a reasoned argument forward.
Rauss
16 May 17#516
Still pending, will be a week tomorrow..
markftmuk
17 May 171#517
The lucky ones are those who have missed out, put the money towards a better phone.
specialoffers
17 May 17#518
refund yesterday
specialoffers
17 May 17#519
hi did anyone receive the phone?
kcspurs
18 May 17#520
got my refund
I got the zte blade £65 from Vodafone. brilliant phone
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
http://www.gsmarena.com/lg_g4-6901.php
Top comments
All comments (520)
Very good price though and for £99 you can't go wrong even as a secondary phone, voted hot
Their reason?
We have run out of motherboards.
Just shows how many need to be replaced.
Would never go back to LG now because of the bad experience and constant phone calls getting nowhere.
Like I said this was only earlier devices, those of which I am sure were sold long long ago, but for £99 nothing on the market comes close to this phone, the camera will blow you away, the screen, the everything. In fact the only problem this phone has is the curved screen means if you put it face down on an arm of a chair it slides off lol, other than that buy this phone!
The first time i had the bootloop issue i was just at st pancras station about to get on a train the phone wouldn't turn off and in the end got so hot i could barely hold it.Thank god there was a removable battery otherwise i dont know what would have happened as it was virtually a full battery.Also whatever you dont have backed up you lose forever.As all you can do is send it away to be repaired.As long as you are aware of this issue.
If you have a case you dont have to worry about the curved screen
They swapped mine for a G5 ... Just saying ;-)
Being Sainsbury's, never had a problem with their customer services, but 1st time buying a phone from them. Let's hope they just refund in full or swap for a better/newer model if anything (God-forbid) should go wrong within the warranty period.
discussed in UKUKDEAL http://www.hotukdeals.com/ask/lg-g4-stuck-boot-loop-2471620
.
But repair under 12 months warranty, I suppose can hope for Consumer Rights Act 2015, Six months or more
If a fault develops after the first six months, the burden is on you to prove that the product was faulty at the time of delivery.
In practice, this may require some form of expert report, opinion or evidence of similar problems across the product range (which is easy to do as this bootloop is a well documented problem and LG admitted anyway). You have 6 years in which to make a claim although it is not expected that a product should last this long but I would have thought 3 years?!
i bought this 2yrs ago - had a bootloop and motherboard replaced. Mine's a bit worn around the edges so I'll give mine to the missus and I have bought this instead for myself.
It is a great phone
main gripe is I have a LG G4 still but it only works with a third party rom as the bootloop problem occured and lg would not fix it because I rooted the phone, Bought one but bit annoying as can I root it? worried it bootloop again
LG offer a TWO YEAR warranty - just keep your receipt.
The G4 was the first phone I had where I thought we've reached a point where phones are so good that I would only upgrade when my current one fails. Im approaching my 2nd year now so the warranty is almost up. This new phone essentially gives me a phone for another 2 year. Maybe four years after my initial purchase there may be a phone out there that's excellent bang for buck and a noticeable improvement over this.
It will still have the warranty, so worth a punt.
Thanks OP.
Worth a try!
If everyone that has voted hot has bought one, plus a few other people, that's a thousand phones; which does seem to be a lot to keep in a warehouse!
Apparently it's only 12 months warranty... Not 2 years which people have mentioned... Hmmm :neutral_face:
Thanks OP!
Don't need a phone but after a tablet with a good camera.
Wonder if I can use this as a tablet?
Thinking....
Been looking for a phone all day since Xperia z1 went funny yesterday - this process often takes me weeks or months, and I buy used and it breaks in a year... but I saw your post and just went "that's a decent phone at a silly price" and bought it. £30 more than i wanted to spend and I don't care as I'm getting my time back instead :smiley: next day delivery free too. TY again
G4 is the best all round phone I've ever owned really, especially for under £250 and I've been through a LOT of phones. A phone this good under £100 new is outrageous.
This phone at full price comes very close and is this side of 350!
I really need a new phone, please don't cancel.
Thing is I've got a redmi note 3 pro, would this phone be better than that performance wise, that way I could give him my redmi note 3 as he liked that phone initially.
Heat.
This leather version was £525 at launch.
just bagged one
Great spec for the price though!
Thanks :smiley:
see http://www.hotukdeals.com/deals/huawei-honor-8-blue-sim-free-now-199-phoneshop-sainsburys-2685012?p=30848544
The leather back is a bit tacky but otherwise it's surely a no-brainer at this price point.
Good find.
Lol
https://www.cnet.com/uk/news/lg-g4-v10-bootloop-defect-sued/
same here ordered two still waiting for the money, morons
I wonder if it was meant to be priced at £199, I'd still be tempted, it's such a good phone
An absolute steal getting a 1440p screen, expandable memory, 16mp camera, stunner of a phone for £99!!!
PS: I loved the leather back to this phone. It's not tacky, it genuinely looks and feels great.
Your text here
Picked up two in store in Wakefield. Not sure what I'll do with the G4 when it's returned though - it's like a ticking timebomb -never know what the next problem gonna be.
:disappointed:
We will contact you to let you know if another despatch date can be accepted.
Your order will be despatched using the delivery option you selected upon checkout.
No mention of refund...
Oh well.
Others who missed out may want to call your local / closest Sainsbury's phone shop & enquire like this member did with the Honor 8 deal - you may get lucky too:
http://www.hotukdeals.com/deals/huawei-honor-8-blue-sim-free-now-199-phoneshop-sainsburys-2685012?p=30848544
Not cancelled for me yet but guess it will be and I will be annoyed at giving a company personal and credit card information for nothing.
It's a **** take really, they don't honor their price, they take your card details, email and you have to wait days for a refund. It makes me wonder if these so called " glitches " and unusual price drops are nothing more than ruses to gather emails, or to raise a lot of capital quickly.
Either way lets see what happens!
Just got cancellation email :/
Account says order 'processing'.
No cancellation email.... Yet!
If they had actually taken your money you would have a legal contract with them for the goods at the price paid
What they do is put in a request to your bank for a pending transaction and only when they dispatch the item they take the money out and your contract with them begins.
Now just received the dreaded cancellation email!!!!
Peeved off, as ordered a spigen replacement cover to arrive tomorrow also.
Come on sainsbury and honour this deal.
Good luck to all on this deal, and please let us unlucky ones know if any a do actually arrive tomorrow or not.
I hope they cancel the third one too :smiley:
Unfortunately, one of the items you requested is currently out of stock (details below)"
Won't be using them again.
Oh yeah, does anyone know if they'll take my payment then refund me or just not take it ?
http://www.phoneshopbysainsburys.co.uk/motorola-moto-g4-black.html
No Stock.
You can check the status of your order by logging into your account.
Good evening, Unfortunately we are now out of stock of the LG G4 - Brown Leather Your order has been cancelled and you will not be charged. We apologise for any inconvenience caused. Please contact us if you have any queries. Kind regards, Phone Shop Suppor
How to ask for my money back? I paid with my Monzo card with the initial 100 pounds to pup. I know banks just block the amount but Monzo is fast and account shows just 1 pounds now. Do I need to call Sainsbury's or they will do it automatically at some point?
Unfortunately, one of the items you requested is currently out of stock (details below)
Products Out of Stock
Item
LG G4 - Brown Leather 257812 1 £99.00
Subtotal £99.00
Delivery charges £2.50
Discount -£2.50
Total £99.00
What Happens Next?
•We will contact you to let you know if another despatch date can be accepted
•Your order will be despatched using the delivery option you selected upon checkout
WOnder how may people get actually get one
i had one of these for a while highly recommend one...
i ordered 2 it has been cancelled as usual sainsburys,last year i ordered xbox 1s with special offer it canceled i ordered again to collect it from different store it canceled ,i called cs and lady on the phone said sorry, and she ordered for me for different store to collect,guess what? it canceled as well.,reason for all ,stock,there is not real time stock update system on sainsburys website,they are not professional like tesco or ebay.i hope at least someone gets phone,
We'd be kicking ourselves not passing up such a great offer once expired; if it actually it honoured the orders.
As others have suggested, probably someone wasn't paying attention and updated the LG G4 with Moto G4 price.
That is their get out clause..........
I loosed
Mine still says processing, but I ain't hopeful.
Worst thing is not that the order will be cancelled, but that im gonna now need to chase up that £100 gone from my account...
Seriously will be sending sainsburys a long email and will link them this thread to show how many customers they let down.
and legally vendors have no obligation to honour purchases made via misprices/system glitches/etc. would have been nice though
btw now 01:38 still no cancellation email for my order, so please let me wake up to a dispatch email <3
Monzo high five!
I don't understand why Phoneshop By Sainsbury's keep doing this. Almost every deal on this site has been a fake with no stock available. It's been like this for a long time too, I placed 3 separate order last year, they cancelled all of them due to no stock.
2 unsuccessful attempts and 1 successful.
How hard is it to tell your computer to stop taking orders when stock=0?
Too hard for Sainsburys, that's how hard. Bloody shambles.
The dream is over ...
The dreams over lads. :disappointed:
Now gotta wait 5 days before I get those funds back in my account :neutral_face:
Set stock level.
Every order taken reduces stock level.
Stock level 0 = out of stock.
Can be more clever: when in basket, check stock level first and mark stock and release if not purchased within x minutes.
When stock comes in, increment stock.
Even in the days of DOS, this was possible.
Even basic free e-commerce packages do this.
Bit random all this.
Was convinced I'd be cancelled as well tbh.
Was pending for ages.
But carry on telling us how simple it is. Maybe somebody cares, but it won't be anybody who does this stuff for a living.
Even freewebstore handles it.
Kid yourself it's hard. Even Clarks manages to handle this on their site. The Sainsbury's system is not fit for purpose. It is a cheap solution.
That is exactly the sort of answer I'd expect from someone with an MSc, but little to no actual experience. You are the living definition of a little knowledge being a dangerous thing.
Ordered on a whim.
Perhaps I'll keep it as another spare phone or send it back.
Here are some 3rd party real time inventory systems from $50 a month. It's so hard!
http://www.capterra.com/inventory-management-software/
Here are some open source ones: http://blog.capterra.com/the-top-5-free-inventory-software-systems/
I’m am very sorry to hear of your dissatisfaction.
I can assure you the reason for the cancellation was due to exhaustion of stock.
We apologise for any inconvenience caused.
Regards
Phoneshop Support
I am just waiting for them to find a load of stock of this item and put back on for sale but at a higher price'well the original price that it was suppose to be sold at.
Instead of sending it back, you could sell it to one of us :wink:
They led HUKD users on, thinking they would receive a phone, then had to cancel all orders. This is pathetic for a company the size of Sainsbury, who have real time stock control at Argos online.
You're obviously feeling a bit let down as you didn't get a cheap LG G4, and of course I agree with you that it's a bit poor on Sainsbury's behalf. But neither of those factors make it a simple thing to do, which is the core of your tenet. I also doubt there's anything as conscious about this mini-debacle as 'leading people on'. Moreover, looking at the comments from the community as a whole, this vendor has previous, so I'm not sure many people were that led on anyway.
I'm not trolling you, I just think you are over simplifying something that can be - note 'can be' - very complicated to do in practice.
Have a nice evening.
No one (even Sainsburys) is daft enough to sell phones at about half the price they can be bought (in threes) by people on here and turned over on eBay.
Get a grip everyone, it's guaranteed to break after about a year anyway.
What have they grasped, that you cannot? You are trying to make something appear complicated that really isn't difficult to a competent software developer. May be the system design and logic is just beyond your ability.
Thank you for your message.
We are sorry that we were unable to fulfil your order on this occasion due to no stock.
It was not our intention to disappoint any of our valued customers.
Please confirm if you still wish for us to cancel your Phone Shop account.
Once again we apologise for any inconvenience caused.
Kind regards,
Sam,
Phone Shop Support
**********
Hello ******,
Thank you for your reply.
I can confirm that your Phone Shop account has been terminated as requested.
Please accept our sincerest apologies once again.
Kind regards,
Sam,
Phone Shop Support.
:stuck_out_tongue:
They took orders all day, knowing they did not have stock.
The irony is I know the process is easy and people with your mindset is why this occurs as you think it hard to implement when the world even has open source software to handle it.
We are aware that there have been various shortcomings relating to the various systems involved, and have raised this with management who are aware of the issues.
It is unfortunately not likely to affect any change, as Phone Shop by Sainsbury’s is expected to cease trading within the next 2-3 weeks.
It with regret that we have been unable to supply you on this occasion.
I have sent further instruction to your card issuer that we will not be claiming the funds.
The funds will be automatically returned to your cleared balance by your card issuer.
You may wish to contact them for confirmation of timescales, we can only advise that this typically takes 2-3 days.
Please accept our sincerest apologies once again.
Kind regards,
Sam,
Phone Shop Support.
What they did have was reasonably priced, and matched the web store.
TopCashback: 4% cashback for Electronics purchases @ eBay for 3 days
mine still says pending
"When you place an order with Amazon.co.uk, we may contact your payment card's issuing bank to confirm that your card has a valid number, and hasn't been reported as lost or stolen. This is communicated via a full authorisation for the purchase. However, we don't actually proceed with the charge. This is simply one of the security measures we use to protect our customers.
If you then cancel your order, even though we haven't proceeded with the charge, the bank may hold the authorisation on your card for up to 10 business days.
Note: You'll need to contact your bank if you want to have this authorisation removed before that."
I got the zte blade £65 from Vodafone. brilliant phone