I hate it when people sit on the fence :man:

Bought it yesterday, arrived today. The box is not 'retail friendly' as in no fancy prints. Device itself most likely absolutely new, not a single mark or smudge. Hot.

second hand junk at way above value

bagged one. absolutely mint. looked brand new. only the box was slightly scuffed.

I am pretty sure that the EU sets out the minimal requirements for trading in the EU. We as a member state can extend that if we see fit. So rather than it reducing your rights, it probably increased them in some other corner of Europe. Having tried to return things in the Czech Republic, I can assure you that consumer/retail culture isn't quite so level a playing field as you might expect from living in the UK.
Obviously these rules will occasionally tread on toes, but generally the process seems to be misrepresented. I am basing this information on a good working understanding based on clinical trials, but I have to assume the interpretation operates the same regardless.

By realm I was referring to the previous response, which is the realm of cardiovascular research.

You are totally right though, knowing your rights is important: I had no idea until this thread, how good the laws were.

Yeah it's the Slim model

Another realm? trying to be funny i guess?

Actually, in this realm I have successfully filed a claim against Comet about 10 years ago after they refused to repair my TV which developed a fault after 3 years, because the manufacturers warranty had expired.

I went out and purchased a new TV of similar spec and then claimed the money back + fees

Of course some people just roll over and take it up the tail pipe

If it is not as described then utilise their 30 day return policy. I would normally also ask for a month's extension to my Amazon Prime or £10 credit for the inconvenience.

However, if you're willing to keep it then request a 20%-40% partial refund based on its condition

+ the amazing amazon customer service :smiley:

Can you guarantee this will have happened ? After all it says used and for how long ?

If I were you I would wait a little
http://www.gsmarena.com/playstation_4_slim_will_have_a_1tb_hdd_starting_this_month_price_remains_the_same-news-24583.php

Already gone at that price, I clicked the expire button.

How many times have you used their Warehouse deals that are described as "Used - Like New", as long as they do not have any other descriptions outlining any marks on the item the items are perfect.

Ooh, the burn... :smirk:

I have had a number of Used - Like New items from Amazon Warehouse, I have yet to have anything other than scuffed or dinged outer boxes, apart from some heated grips for my motorbike that had what smelt like some toiletries leakage that had stained the outer box...the 50% saving off retail price was worth it and the smell soon dissipated from the grips.

At the end of the day Amazon do returns, certainly from my own experience their Warehouse deals are certainly worth a punt, I have bought items off shelves in stores that have been as box dinged as some of the items I have received with no reductions.

Incorrect.

These can often be got new for £170. I'd happily pay the extra £15 for not having to use someone else's crusty controller.

Nearly 25% off for a PS4 that's been sent in the post to someones house, then sent back to Amazon, is a pretty good deal for me.

To be fair though, most the sales figures are boosted by the Japanese markets and the fact Microsoft have always struggled to break this area.


On topic,there is no better console, depends on the games you want. For me,the PlayStation is let down by its stupid controller layout which is why i went Xbox for my cross platform games.

Ah right, so I misread the reply earlier. So basically exactly as I had experienced in another realm, as in my previous response. Goes to show how adaptable these things can be, they are always painted as hard and fast dictates.
Thank you.

second hand junk at way above value

I was part of that! I was there! Major retailer websites were crashing left, right and centre! Shopto came through for me in the end - bought an OG PS4 with Fifa 17 (yes brand new) for £150! What a night - those were the days! :man:

tempted with this but my main interests will be red dead 2, star wars battlefront 2 and last of us 2. get the feeling the pro would be the better choice by the time these come around

Errrm... no... The UK law actually overrides the EU law in this regard as it offers more than the EU directives, furthermore the Sale of goods act is a much older law then any EU law so there is no 'interpretation' going on here.

Sellers are responsible for items they sell for up to 6 years, EU is only 2 years. How is that less?

Imagine buying a TV and it failing after 2 years? How long should a TV last? I would say much more than 2 years, so with EU law you are out of luck?

with UK law, you can take action against the seller for up to 6 years. If an item fails in an unreasonable time ( depends on the item ) and that which is beyond normal wear and tear you can ask/demand that the seller replace or repair your goods.

Most retailers already acknowledge this, which is why they offer 5 and 6 years warranties with TV's ie Currys, John Lewis, Richer Sounds etc

If they refuse, you can then for example get the unit replaced or repaired at your own cost, keep the receipts and then file a money claim against them. (the seller, not the manufacturer)

Ah right, so trumped as in we exercise the right to have shorter warranties. I guess that encourages people to buy more. Sounds very interesting.

Basically, the EU directive would have reduced the rights we already had in that the seller is responsible for 6 years. Therefore we didn't adopt it.

Please elaborate.

In the field I work in we take a European guidance and the UK would then adapt that and improve on it where needed after a period of review. Similar everywhere else in Europe.
It is likely every member state's interpretation of EU directives routinely trumps them.

Admittedly, it might have been a non-slim version that was at £150, in my ignorant eyes the PS4 is the PS4 :smile:

EDIT: I knew I wasn't crazy, there was a whole midnight store thing going on (definitely non-slim model)
http://www.hotukdeals.com/deals/from-midnight-massive-ps4-pricedrops-500gb-fifa-17-149-99-ps4-1tb-fifa-17-179-99-2519285#comments

OOS , cant add to basket :disappointed:

The ps4 was not £150 new.

I got one of these, in a warehouse deal before Christmas for the same price. Perfect condition, all accessories, still going strong. Only thing was a tiny ding in the outer box. So I'd say go for it.

As above, I bought call of duty bundle for £150 in like new condition from Amazon Warehouse just prior to Christmas, everything brand new sealed unused only the outer COD sleeve was torn. The COD game was actually missing and Amazon refunded £50 so it cos just £100 for the new console in all.

I regretted not getting a PS4 a while back when they were all £150 new pretty much everywhere. I got this one, thanks op!

No worries, apology accepted

If something has gone over my head I apologise, however comment isn't that clear if that is the case.

Whoosh....

Yet the PS4 is out selling the XB1 by 2-1.
I don't own either and I'm not a fan boy of either.

FYI - The UK Consumer Contracts Regulations trumps the EU Law

Just got one! thanks OP. My current old model PS4 has just got the Blue Light of Death :disappointed:

Ho ok thanks for the quick reply.:laughing:

is it not 2 year warranty on all electronic goods

No, that's for the prime now app. Unless I'm mistaken. Warehouse isn't available via prime now as that is dependant on local stock.

Bought it yesterday, arrived today. The box is not 'retail friendly' as in no fancy prints. Device itself most likely absolutely new, not a single mark or smudge. Hot.

http://www.hotukdeals.com/vouchers/amazon-prime-now-10-off-over-40-spend-2650828 would this work ?

Warranty?