Fake, obviously Photoshopped... I want blood! :stuck_out_tongue:

Should've been HOT the first time, you've been a member for 5 years, you'd think that gives you credibility not to be shot down on a forum! Well done OP for bothering to re-post with proof!

HOT

Please could people stop messaging me for personal and account details. I'm not going to be giving them out.

Thank you.

I could have been on the phone to Cairo for 3 hours and wouldn't have got any further though! I repeatedly asked to speak to a manager after 60 minutes, and he kept saying "But Sir, everything is in order". He eventually offered £10 instead of a manager, to which I refused. He then asked what it would take for me to hang up, and I said £30. He went to speak to somebody (??Manager!) and said their highest offer was £20.

I said no thanks, I still want to speak to a manager. Less than 2 seconds later, he replies:
"Fine. £30 it is".

And there's me thinking... But you just said £20 was your highest offer!!

It was all so comical if it wasn't so terrible customer.

Oh well, as long as you can speak to someone in the U.K. via complaints :smile:

lol Firefly

That is amazing.
As I always say, when you are right, dig your heels in for an hour. You'd be amazed what you can come away with.

Wow

Well Vodafone were there usual yearly disaster & disgrace for me.

Agreed 4 phones retention deal at £13.50 for 12GB data/unlimited texts & minutes via live chat.

Turns out they only put one phone on 12GB and changed me from my current price of £13.50 to £32 - and didn't do anything to the other 3 phones at all.

Phoned to explain problem at the weekend - adamant his live chat person did the right retentions deal & just not updated on my end yet. He agrees my contract end date is in 2 months still..... Kept having to point out Vodafone do not do 2 month contracts. He told me to wait for my next bill even though all 4 phones are on one bill and one phone was different to the rest.
He agreed to £30 compensation after 60 minutes as one phone couldn't be upgraded till yesterday due to it not yet being in the'upgrade window'. He was useless and I knew more how their systems work.

After hanging up to him, the other 3 phones all got 12GB data and moved info the £32/month plans. He never said he was going to do anything at all, and agreed the price would be £13.50.

Phoned complaints yesterday and spoke to a UK call centre who immediately saw how wrong they had got it.
Vodafone could never promise £13.50/month - it's a 58% discount and my account is limited to 50% discount. She saw the live chat and had to add a huge amount of amount credit to:
1) make to the difference to the £13.50 promised over 12 months, over 4 phones
2) for the additional payments on bill as they had put me on data upgrade plans, not retentions deals hence my bills this month works be a lot higher
3) Apply the £30 compensation that I was promised at the weekend that he never applied nor made any record of.

Apparently people in Cairo customer services are going to be in a hell of a lot of trouble but the UK person was competent and honoured what was promised to me - and could see just how much they had screwed up the retentions deal.

She even didn't transfer me to upgrades to honour it, because she said they would never agree to over £150 account credit, so did it all herself.

Overall, they get it wrong every year and only their 50% off retentions keep me there!

mith - I'd haggle with them , so wait few days and get back to them , speaking to someone else may mean better deal

They sent me a new sim I got it 5 days laters with a new number too which I don't want so they rubbish really - got 14 days so will cancel unless they they give me a better deal , I've haggle for years with them I feel like I'm in Istanbul

'Detentions' ! Lol - you do feel like a school kid way they treat you!

Yeah it's a rubbish retention deal when you can get better offers elsewhere. Apparently that was a generic retention deal and he tried selling me the benefit of EU mins when he already asked if I use abroad (none and not likely in the near future). Think I'm going to virgin as they have rollover data too.

They're OK, but should be improvements to be had. Just renewed via Vodafone detentions for 12GB at £13.50/month (unlimited minutes & texts).

Depends how much they want to keep you.

Well EE gave me a rubbish retention deal. 8gb for 13.49 or 10gb for 15.00

Not good enough.

I will give them a call too as the plan I'm on is about 6 years old if I remember correctly. Definitely better deals out there now but I've just been lazy to do anything about it. :laughing:

Personally I took it as can't be fussed with moving, porting or redemption also hoping my long term 'loyalty' is of some value. Anyway I found out on BT Sports , if like majority of peeps watching at home via home network broadband etc , unlikely you'd use any of your gb data. IMO its an issue if you've a 'heavy' usage of streaming, videos , downloading , music etc

From sounds of it , on your current plan data usage etc ... you have options ! , 1. retentions for this 4Gee Max Sim only for 9.99 but push for 7gb though the 4gb version would fit you 2. 3rd party redemption cheap deal 3, switch mobile networks for a cheap deal - its all win/win :smiley:

Im on Tmobile (old plan from a HUKD) and my plan is so called 'unlimited data plan'. I originally thought it was a 1gb limit and was frugal but on my account I saw it is 3gb with fair usage. For the past couple of years or so I have been using over the 1gb I thought I was on. On a couple of occasions I've had text to let me know I've used 80% of my fair usage data.

Anyhow, your offer seems good. I would take it based on my usage, but I wouldn't know about the amount of data BT Sports would use.

called Tmobile EE ,retentions been a customer over 10 yrs on 'Sim only 15' 3G 600mins 500 txts 1.5gb data price plan ( all t-mobiles plans max 1.5gb he said? ) , thought i was on an unlimited data plan

quoting these deals they offered me EE 4g unlimited mins/texts , bt sports 12 months , EU roaming and 7gb data £9.99 , not sure but doubt its rollover - guy sounded senior and said only he could offer it

sound like a good deal for me ? is this a good deal generally? will the 7.5gb Data limit be an issue i mean for BT Sports , i dont use phone for movies ,videos music streaming etc on phone but if i use BT sports app ?

In my defense, that's what I was trying to say between the retentions tag ​in the title and the opening paragraph of the original description.

Haha

How's that work then? :stuck_out_tongue:

The point is nobody but the op is able to get it, you might as well post a deal saying "virgin mobile retention's, possible discount to be had"

surely the point of this deal was the heads up by op after getting this deal himself.
why he is getting slated for doing this i have no idea.
in future after amount of sceptical comments on this thread ,most likely put off other posters due to negative comments.
i for one though will say thank you to op for this and will phone up virgin during week to have a haggle on my current sim only deal.

Have to admit I am very sceptical because a few months ago I spent ages and ages on many phone calls to Virgin because they were cancelling my "loyalty bonus". I was on £5.60 per month for a '£15' contact. 500 mins, 1GB data, unlimited texts. All good things come to an end but I fought it pretty hard. Eventually they caved from their £8 is the lowest we will go to £7 but for 1000 minutes and 1GB of data.

​Beats me

This is like a store-specific Tesco deal. You might get lucky, probably not.
My girlfriend has been on VM for years, her parents have the full VM TV package and pay £100ish/month... they wouldn't match this deal.

Think i'm gonna start posting only deals I can get, see how hot it goes, get featured in emails etc, sites becoming a joke with deals like this

This is a brilliant deal!

So, no ​one, apart from the OP managed to get this deal? If so, why is this voted hot (now 1580)?

​agreed

It never began to start with. Literally no one other than the OP managed to get this.
This thread/deal is a farce.

My father, who is a Virgin (30 day) Sim only customer contacted CS about this deal and was told it has ended. So that's it :disappointed:

I've never paid sky anything for 2 years. There will always be customers with screaming kids or wife who can't cancel this time sky rang me after one month and offered me 60% i refused and month later it was 60% and 100 GBP credit or 5 months free in 4 months i canx and the cycle begins again. If you can be prepared to go without service you shouldn't worry about Murdoch going bust he needs to worry about satellite is a dying platform. I only have a sky HD and foreign sat box. When they die I'll just have a lead to my computer with catch up that's all you need. I use cricfree or mobro for 3pm and sky down time. They'll never make me pay again. I have 32gb EE 14.50 to football with

I've been a long time lurker here at HUKD. I now remember why I never commented much. People are so Over the top and simply believe their personal experience, reflects that of the whole company/service of a provider.

Every provider is not perfect. This goes for 3, EE, o2 etc.

Find the one that suits you most, be it price, tariff etc.

But dont moan and belittle others. Opinions are like Ar$e holes and looking here! theres plenty in this thread! :laughing:

​Oh yeah OP is making money out of this.

​Lol, why would i even go through the effort of faking something like this?

They're lying to you

Currently on EE with 25GB data, ultd texts and mins for £19.99.. Tried speaking with Virgin if they could beat it but wasn't interested at all.

Until recently I had 3 VM sim plans mainly because of included 08 number in the plan. I was with them for a few years and had no problems with them.

Far as I know data speed restriction is on 3g not on 4g and I always go over 4gb data usage on my 4g plan without issues. Credit limit issue can be easily solved by increasing the credit limit to an amount you would never go over. :smiley:

Just spoke to virgin and they are claiming this is fake, and you have edited the photo

This is fake

While the price is hot (yes!), I want to share my experience of Virgin Mobile. I had been with them for about 8 years and ported to Vodafone about 3 years ago. VM were cheap and ready to haggle and there had been no issues until T-Mobile started merging with Orange. Remember, VM are a reseller fully dependent on what is now an EE network. The first outage lasted around 2 days, no calls were getting through. VM wasted my time talking me through configuration changes (which I had tried before myself) and ended with a verdict that I had to buy a new handset as there was no fault on their side. My only way around was to use my SIM in a 10-year old Nokia that only supported 2G and texts. Next outage occurred in less than a month. This time I had an extra handset and SIM cards and was able to establish that VM had no 3G service, only 2G. My handset (which is still in use) worked fine with non-Virgin SIM cards. Second time with VM was not much different from the first one, they bluntly refused to analyse the call records (which they had to request from T-Mobile as a network owner) claiming no fault with their service. Being a telecomms consultant for around 15 years, I was fed up with this rubbish service and asked for a PAC code. In 3 years with Vodafone I had periods of slow Internet but never an issue with voice calls, so I prefer to pay £13/month. Again, thanks for posting the deal as sometimes the price matters.

I spoke to a man when i phoned up last week to come out of my year deal as I pay £34 for broadband only virgin sent me a email about how to sort my speed of broadband as it's to slow and keeps going off I am going to phone them today about this deal and I hope I get it gl to all who have got it and thanks very much for the person who put it on here

Not for 20GB tariff. it used to be for unlimited 3g tariff.

As a customer of virgin for 14 years there 20gb data is not worth the paper it's written on chk small print when you go over your fair usage they then restrict your download speeds to less than 300k speeds ,i think there usage policy is after 3 or 4 GB they do this, if i remember as i had a massive row with them over it as what is point in having loads of data u don't actually get to use ,so if i was you ask them about fair usage policy because you'll never get full 20gig at full speed it will be restricted as they did to me a few times ,VIRGIN SMALL​ PRINT is how they screw u over ... oh and other thing you get a credit limit so once u go over that they also restrict your service even if you have not used all your mins up again another one of there protection policy s so you then have to ring them up to get service back up it also restricts your 789 service too Inc texts and running each time you hit your credit limit as for some reason your credit limit is part of your usage policy so another CON !! BEWARE

It all does depend on who you speak to. I believe each sales consultant for the retention or other teams each have a set of offers they are given for the month/quarter (now is a good time to call before Q4 end).

They have targets to meet, and can use a combination of offers at their disposal for them to meet these targets. If they have used up all of their offers it will be those that don't budge and offer anything and just pass you a PAC code. If that happens just hang up before any confirmation is made. Then ring up again and you will find each time someone else offers you a different deal. I have done this with a number of providers in the past (including Virgin) and have always ended up with a better deal (after several attempts).

Cool. Great to hear!

Ask GCHQ :smiley:

My old galaxy s3 had 4g / LTE. That's over 4 years old.
I reckon most people have phones capable of 4g, whether they want it or not.

Do tell what data you had on your phone in 1997 - if you even had a phone :-|

It's always about the money :disappointed:

nothing to do with whether it actually exists or not :smirk:

Ah for the good old days when one offs like this were moved to misc like the 3 year old Sky 75% off thread, but I guess Virgin are paying high referral fees so every one of us who click this just to get contact details or web chat the site makes a fortune. Poor show by the mods on this one.

The same point I raised in post #8

I reported this as a re-post when it first went up, I was ignored, people don't seem to realise retention offers are account specific and dependant on who you speak with, should never of gone over 100c never mind 1500

Unobtainable 'deal' reaches 1496°!

Well done HUKD users...

Actually all companies could retract their promotions if it isn't economical for them to have that deal. They'll let you leave without liabilities though. Happened to me before when I excessively called 087 numbers. They cut me off and gave me the option to leave or change tariff without free calls to 087. Ofcom couldn't do anything about it cause apparently I breached the terms and conditions, and from what I see on this deal, they might do the same

​That's the (newer) 4gee plans not the 4gee max that the current sim only deal is. Says I get to use it all in Europe as well as BT Sport app on the first bill.

Not exactly, your going off most high end phones over the last 2 years. Thats fine but a lot of the people that go for sim only usually go for the lower price bracket of handset based around £80 to £150. They make up more than 40% of the sim only market on voda, o2 (tesco, giffgaff) and EE.

Most of the people you talk about every 2 years are the upgraders, they have to have a new phone when its upgrade time. which is the majority. Thus a higher contract group, that will go for iPhone, Samsung and Sony.

I only worked at o2 for 8 years, so I have some insight into the matter. Having to deal with the reps from samsung, sony, htc, hp, nokia. But not Apple apparently for them the phones sold themselves.

One of the reasons over the last 5 years o2 has pushed more android. Simply because apple wanted everything there way in terms of tariffs, one off handset costs.

As I said it was just a thought, you'd be very surprised at the number of 40 and 50 somthings that simply want a touch screen with a good camera and whatsapp to send and receive photos. There's a lot of them out there.

Back to this deal. It is a retention deal. From people I know. These data offers on Virgin mobile are meant to finish in 4 weeks time. So £12 with 2500 mins and 6GB will go back 2GB for a while. Something to keep in mind, but since these offers are so good on 30 day deals. Your hardly missing out. They'll always be a new or improved offers a few months later.

I have been a longstanding customer with virgin mobile and was paying £10/month for 2500 minutes, unlimited texts and 2GB rollover 3G data with 0870/0845 for free on a 30 day contract.

After ringing yesterday I was offered and accepted the following.
£10 a month on a 30 day contract
2500 mins
unlimited texts
8GB 4G rollover
no 0870/0845
1 month credit

am happy with this....
the customer service rep suggested that she was aware of the HKUD post and that "it would be investigated"....may be worth taking the post down?

Yeah your right because back 20 years ago there was no 4G or 3G.. dope!

It really is silly how this is being treated as a deal.
How can it be a deal when the item in question isn't obtainable to pretty much anyone?
Surely to qualify for a deal, it must be something tangible that is readily available?
This is not a deal. Well done to the OP, but this is still not a deal.

Called up got nothing, even asked about rolling data and told I couldn't even get that even when telling them it it says it online.

Mate, this isn't 1997 anymore.

The majority of phones for the last at least two years except the very low end phones have been 4G capable....on average people replace phones approximately every two years.

I see a lot of people say they've (virgin mobile) updated my current deal with them to a 4G plan, x mins, x data.

What about your current mobiles surely you all can't have a 4G ready phone?

I think a few people maybe missing a trick. Unless you've a recent high end iPhone, Samsung or Sony?

Just a thought?!

:man: take a closer look coz this might be a retention offering yet virgin's business will be in a down slope

Thanks for the info. Due to this, they've upgraded me to 4g, 2 gb etc for £8.

Just tried calling again before they lose me as a customer, best they could offer was £10 (instead of £12) on 6GB data 2500 minutes....not really worth bothering, cannot see me going over the 4GB of data on Three, so going ahead with my cancellation...she would not budge on going any lower than £10.

How this thread (not deal) has gotten so much heat is ridiculous.

Thanks for the info. Im considering a move from Tmobile as EE seems to be way overpriced for their 4G tariffs.

The link is generic for all to see
If you are with them currently
As it is Retention you will have to phone them up to see if you can get this deal

Good luck

Great for the OP getting this, however it really is not a deal, just so happens in coincidence both myself and my wife took out contracts with Three yesterday, switching from Virgin on their current double data promotion which is Unlimited calls and texts and 4GB of data (instead of 2GB) for £9 Sim (4G) only deal.

I phoned last night to get my PAC code from Virgin, woman asked why I was considering leaving, told her..she said they did not want to lose me as a customer and could do 1500 minutes and 2GB data for £9 (4G)...ermm.

Wife phoned them from work today, texted me to say she asked for the PAC code, guy at Virgin never even attempted to question anything for retention.

This isn't so much a deal but more of an excellent renegotiation of a contract.

Good luck to the original poster for securing such good value.

Lol the deal is so hot yet only 2 people so far have confirmed to have got it. Got to love hukd.

should be expired, nobody else but the OP seems to have got this

Except it's irrelevant to this "deal" as you still didn't get what's been mentioned, very small percentage will get this

In check-out is £25.I am loosing my time

A single/married guy wouldn't need that many mins/texts. :laughing:

Speeds are capped at 25mb, i get 20-25 all the time. no issue with signal where I am.

How did you know OP has a girlfriend.... stalker :sunglasses:

Heat even though I cant use it.... don't have any acc with them yet.....

Can I please have your girl friends phone number? :sunglasses:

Super discounted deal given to existing customers to stop them from leaving if they're out of contract or about to be out of contract

what is a retention deal, or am I been daft?

I just called up and asked to reduce my bill, they said stop calling us, you do not have an account with us :smile:
(Took it from friends, when they got burgled and called their insurance) :laughing:

Spoke to Mr virgin and this £5 was offered on a case by case and is totally possibly if the advisor is willing to break the rules, they can add whatever discount to your current tariff but it is at their discretion

I got offered £2 discount on top on the £15 which was a 'one off' :confused:

Virginia mobile. Hmmmmm no thanks

Just off phone to virgin, mentioned i seen a deal (never said where) for £5 same deal as mine but i am currently paying £15, was told they know about this + are investigating.

Tried to get them to reduce my deal at moment, have a rolling 30 day contract would only reduce if changed to 12m contract, when I mentioned Hot Uk deal there was a pause and then he said it was a scam and someone had used Photoshop and would not change his mind on what was on offer. I have three phone contracts with them and virginmedia and still will not budge.

Doesn't matter to Virgin.. they would screw you over anyway.

I had a contract which was rolling, and an agreement in writting that they would give me x discount until 2035 keeping my contract to £8 a month.. late last year they said I was getting too much discount and they were withdrawing it...

Hahahahahahaha, hmmmmmmmm. :-)

I've been on this deal also for quite a while.....maybe 3 years (maybe more).....but they have kept increasing my bill to the point where I now pay £22.00 per month!

I hardly use my phone.....would probably use £5.00pm if I was on PAYG but I like the security of knowing I can never go over my unlimited allowances.

I just tried retentions.....best deal they offered me was £9.00pm for:

Mins: 1000
Data: 2GB
Texts: Can't remember but not really relevant as not many people text now (might have been unlimited)

They've got me by the balls!

God, I hate calling sales they always try so hard and don't want to let you off the phone lol. Anyways, I was unsuccessful. Guy tried to quote me £25, I brought the offer up but didn't mention any specifics (like retention etc) and he said that person must have been offered loyalty discount through their retention team and been a customer for a very long time blah blah blah. He tried to offer me some £25/£15 RCs and said I could talk to the retention team in 1 month for a better deal. The £15 RC was like 4GB (apparently) and he tried to make it sound like he was offering me a deal by saying for me he would double to 8GB (limited time offer, aren't they all). Politely declined everything. Guess I'll stay put.

Yes, I tried to type in definitely but didnt spell it correctly and it got auto corrected. Tried to relate but got gassed by a grammar nazi. ****, hard times.

You could try but in my experience these kind of deals are only offered by their retention team - who you can't contact directly.

do you have to be a phone customer to get a SIM?

Let us know , good thinking , I'm the same boat too !

Don't be mean , could be his speeeeellchick

Can people let me know what sort of speeds they are getting on 4G Virgin please?

​Yeah, read the title and description.

Link says £25...am I missing something here?

Don't you mean 'definitely' or were you being defiant? No understanding of basic English it would seem.

So jealous! I got this package for £12.50 few months ago which is still a great deal. I phoned up retentions to try and get it down to a fiver but they werent having it at all! Heat added!

What a deal, well done OP! I'm going to try and see if I can get something decent as i'm an existing customer but don't have mobile.

Heat added!

Do you think a current virgin media customer could get this if we call up? I don't use virgin mobile but they are my ISP provider 200MB?

^^^ Agreed!

Gave it a whirl and got offered £12 pm with 6GB data or £15 pm with 8GB. I'm currently on £10 pm with unlimited data (granted only 3G, but still...)

Needless to say I politely declined.

The people who asked you are so stupid that they think you are more stupid than them, how stupid is that.
Thanks OP at least it gives people a figure to aim for even if they don't have any chance of getting the same deal, you aren't Martin Lewis by any chance ?? :smiley:

I also had a friendly chat with them when my BB deal was up - I did not threaten to leave and just said, look guys, I am not going to get 200MB speed with anyone else, I rarely get any outage and I want to stay with you. Can you just sort out something nice for me for another year? And BAM, got a nice retention deal and a friendly voice on the other end... :smiley:

Oh look. A normal sane person. I'd like to think the majority of the UK is like this.

(For the minority) you wouldn't visit a restaurant, give out at the first person you see or speak to. Then expect a good service? (I'd be expecting extra "toppings" on my meal)

Got to wait a month before reposting, going to have to expire this......

you are extremely lucky to get that deal. especially with virgin's recent retention tariff crackdown

Sweet. Even better! Will give it a try

Sometimes it's good to phone and just pleasantly ask if they can improve your current situation with them .
10 mins ago I was -
1200 mins, 1 GB data ( 3 G ) , unlimited text. £9 a month rolling contract.
After a 2 min chat asking if they could improve anything,
1500 mins , 2 GB data ( 4 GB ) , unlimited text. £8.
I am now paying less and getting more,
Try politely asking, its always worth a try.

Defiantly. I tried to change my tariff last time and I asked them about reducing the price for being loyal for over 4 years, the lady took 2£ off my contract but before I could finalize my phone cut off the line and I couldn't get that deal. It's kinda shame they aren't all like that with loyalty.

They have 11£ deal for 2500 mins, unlimited text and 6gb 4g data. What exactly, are you trying to get?

I have been tethering without issues since I moved to this plan

Still Cold from me. so what if an individual got a retention deal, which does not mean every person and even anyone else will get the same deal. its like a local deal with 1 item left on the shelf. good luck to the op for getting it.

Not sure that's right? On the signup page it says 500MB of data only per month in Europe.

tried twice i have been on th e 3G £12 deal. They could not offer me anything better than upgrade to 4g. I asked for PAC code and they obliged. Horrible customer service in general. Its hard to believe this deal.sorry.

That's amazing

why are people asking for your personal details? I suppose because it's a virgin deal.

[quote=ibz100]
Ibz100 don't stress worry etc , the call & deal would've been recorded and you'll got it in writing to you could take it up with them , Ofcom etc ....it's an individual deal spec for you
Good deal , well done ✌

Ugh, its annoying that people want your details and are trampling all over your deal by using it to get the same. It won't take long for someone from VM to see your screenshot, and use your billing date/deal to retract your offer. They were probably swarmed last night with bolshy, argumentative hukd'ers using your deal to justify a sense of entitlement. Personally I would remove the deal and info now, people have had their chance.

As it always randomly depends on the person you get to speak to (the handler), perhaps it might be worth remembering their name and then recommending to speak to them again !

Great deal! Heat from me. :P

Wrong forum? Sounds a bit fifty shades to me :/

On there T&C's it says no tethering

I really hope your not one of those people, that ring up saying my friend has this deal, here is there account number. And demand the same? Not ask? but demand!

Theres a funny bunch out there that would pay top dollar for a BMW or Mercedes. More for the prestige They think it brings. But want to pay peanuts for everything else..

If everyone did pay peanuts companies like SKY, VirginMedia, BT would be out of business within months. Then everyone would complain.

While I love HUKD and everyone loves a great deal as well as saving money. There are plenty that want it all for nothing.

Mini Rant / Observation Over

Went to Virgin store yesterday as luckily my friend works there so i got him to write notes on my account (have 1 SIMO already) to tell the sales team to give me this offer and after 20 mins on the phone they eventually did it thanks to the notes. Edit: btw the deal is a discounted deal, from £10 to £5 but I think even the £10 price is heavily discounted.

can you tether?

Its still a good sim and service for that price. If you've chosen the current deal your on now. Surely its doing the job.

That offer of £5 wont be given to everyone unfortunately

Probably the same people that voted cold last time. And these same people should know better. All the providers advise not to give personal details to others.

Enjoy the great tariff.. plenty of great stuff you can stream and watch with 20gb. Especially with the data rollover.

Voted hot!

​Well if you can't do anything with it, why do you keep asking for it??

My dad has just joined Virgin 2 months ago on the 6GB data £12.00 (30 days) 2500 mins. This would be a great deal if he could get it for £5.00 per month, and 20GB data???

I got this deal weeks ago. I got a letter telling me my rolling sim deal was coming to an end. I was spitting feathers as I hadn't been told the deal would end....Theey first offered me a 'better deal than my previous one but more expensive' This made me very angry, then they said, as I was a loyal customer I'd pay the same as i had been! result!

Just called them - they made no attempt to offer anything better, and simply gave me my PAC!

I'm currently on a £8/month tariff which includes double data (2GB instead of 1GB), but all he offered me was the same for £9!

Disappointed.

Google ? What's that ? Do you know the web address ?

:neutral_face:

Good deal prob to keep the 3 customers they have left after not having 4g for 2 years

​can I please have your VM account number not your full details. I cannot do anything with your account number only. I don't even need your name....please

Wow that's an amazing deal, I might have to try my luck!

Virgin and plusnet dont

They phoned me up the other day and offered me this as well, I dont have a mobile with them but have fiber optic BB and house phone with them. What they offered me wasnt a rolling contract though it was fixed.

​EE now offer WiFi calling so no need to use a separate booster signal box.

Do virgin use EE? Just asking as currently in plusnet and they use EE so it works on my EE booster signal box at home as otherwise i have ZERO signal at home.

Again , i have said previously Retention deals are all down to the individual call handler . i also had 2 SIM only deals with Virgin for 10 years and got offered nothing exciting to stay with them . that's awesome you have that deal but i honestly feel it's down to the call handler and the mood they are in , there is no rythme or reason with any retention deal .

​I highly doubt you are the only person with a VM mobile for this deal mentioned.

But then again this is exactly why you shouldn't post your tariff on here just in case they somehow pull the deal.

great deal and nice to see rewards for retention................... as for THREE.. be surprised if they have any customers in 2/3 years as the upgrades/retentions are absolute garbage!! cancelled 2 contracts as pointless trying to haggle, they just say well we are working on new "fantastic" deals in the coming weeks, so do ring back! but then even admit that they have complained to managers that they cannot meet market deals,having listened to customers....................

​Can you explain a little more please about what they said?

I've got a bad feeling I'm gonna lose my deal for posting on here

Very nice OP. Will give them a call tomorrow

Their retention team are horrible from my experience, I guess I was unlucky to have a stern lady speaking to me.

Amazing

Damn good deal

Wow! I wish i could get that deal. Just the data would be good

I got it on my 4 accounts. How much proof do you guys need. Well done OP

Crap CST service, rang them and told them about this deal and they refused to do it! Also very rude on feed back. Have left today with 30 days notice

That's a crazy good deal, I've been with them for 15+ years and they kicked me off the £10 deal I had before.. and then only managed to get 4G 1500mins + 1GB (+1gb bonus they offered recently) for £9!

​EE, Virgin piggy back on the network.

A simple google search would tell you that.

Who provide signal for virgin mobile?

They said that it will be removed soon if this even is legit, because it could be a competitor who posted this. Lol sorry, they might track your account now

Completely random who can get a decent retention deal I think.
No consistency with VM anymore since their customer services nosedived in the recent past.

Why would they do that? It's obviously a retention deal.

Virgin's pricing is all over the place, and it seems you only get a good deal if you get through to the 'right person'.

Tried hard but they wouldn't budge. I suppose it comes down to who you speak to

Gutsy post' good on you OP proving the doubters wrong!

Great deal :sunglasses:

Ridiculous asking for account details

Ignore them OP

Can you give your account details so I can get another line for myself :sunglasses:

I missed out on the £15 deal for this, really gutted.

Ha. Guess I was stupid enough not to bother trying but it does say 'tethering and peer to peer file sharing prohibited' in their 'legal stuff' at the bottom of their mobiles page but if they haven't actually made sure that you can't do it then this deal is even better than I thought.

Very good deal. I pushed them hard but my tariff isn't nearly as good. Think they were prepared to let me leave.

Virgin does allow tethering. It just doesn't support it.

can you tether with Virgin? personal hotspot?

I was 5 years with them, asking 1GB and 200 minutes for £5 . They refused . I joined Life mobile now Plusnet through u-switch for 1.5 GB and 1000 minutes for £5.95. Good Luck.

I got my internet/tv bill reduced by £10 then added BT Sport for £5.
Doesn’t mean anyone else will get that deal... Infact they won't.

Excellent deal u got there. Heat for you!!

would be very interested if anyone has improved on the 20GB £15 deal posted on here a couple of months ago

I'm half way through a virgin retention 12 month contract 1gb of 4g data and loads of minutes I'll never use for £7/month. Must be losing my touch. :disappointed:

How long were you a customer before you asked for this please ?

Super-cheap if you can get it. Unfortunately, only about 0.0001% of the people reading this will

I like Feel At Home though, useful when in Europe (although admittedly that could all go to pot after next week anyway :smile:)

I'm hoping for something similar from Three next week when my contracts up...

Just to add, I've been on an £8/month rolling contract with Virgin for some time now. Again, I got it through retention. It is their unlimited everything(voice, text, data), free 08 numbers, for £8 / month. Only trouble with it is that it's so good, I can never be tempted to break out and so I'm stuck buying phones payg or sim-free :smiley: 1st world problems!

In summary, give em some stick through retentions, they def want your custom!

awesome deal! ive always found virgin are really good for retentions I always get a great tv/ broadband/phone deal from them every year and it's always far cheaper than what bt or sky can offer on new customer deals

I just called up and got a 4G package with 1500 mins, unlimited texts and 2GB of data for £3 a month. I was paying £6 a month for 1GB of data. heat

Please could people stop messaging me for personal and account details. I'm not going to be giving them out.

Thank you.

cold.. already posted :stuck_out_tongue:


heat added :smiley:

Nice deal op, they usually like you to say you are off elsewhere etc so not sure how I would approach it this time

good deal
impossible for anyone else to get
but good deal
add it to the wall, champ :wink: heat added

great deal well done OP

Fake, obviously Photoshopped... I want blood! :stuck_out_tongue:

Should've been HOT the first time, you've been a member for 5 years, you'd think that gives you credibility not to be shot down on a forum! Well done OP for bothering to re-post with proof!

HOT

I pay £10 a month for this...

Creacking deal op, i'm going to try for this. Thanks for posting

I pay £13 for this, guess it's time to call retentions

Only if you're existing? Assuming so to have to get this thru retentions

Btw, this is a 30 day rolling contract, not a 12 or 24 month fixed contract

heat