Just upgraded my 2 contracts to this,Got the 1500 minutes without any hassle.Would rather have had more gigs but he coudn't do anything with that.

Phoned Plusnet customer services yesterday and today and got straight through on both occasions.

Asked them to confirm if they charge as a MMS (33p per message) if you send three text messages to the same number and was told, no they don't.

Also asked whether they charge for messsges longer than 160 characters and was told yes they do. However I've never been charged not even once and have sent many messages much longer than that. Not sure if it has anything to do with most of those being sent via iMessage or not?

I was given the option to have MMS switched off at their end which I opted for. Had already disabled it within settings on my phone but now have that also as a backup.

Not been charged for anything outside of what is included in my tariff during the past 13 months or so.

Really? Never ever waited that long life mobile was just as good soon as we dial 500 option 1 straight through

Its all different expereinces with networks but people need to check their phones it's not always the network but sometimes cheap Chinese phones with tinfoil for an antenna! So check your phone not just the network on the £1 a month thing at the mo it keeps cutting out but i don't know whether pits my phone and not the network but for a £1 i have no complaints

Just in case this helps anyone else, my voicemail wasn't working correctly off the bat after setting it up via 555. This is the solution posted on the plusnet forum and entering the first code below worked for me.

If anyone else is experiencing the same issue with their Voicemail after a port-in; please try dialing the following codes within your keypad: **004*+447870020555*11*30# OR **004*07870020555*11*30#.

So my sim came on Tuesday and I called 500 to give them my PAC straight away. Customer services are UK based and my wait to speak to someone was only 30 seconds. The deadline was 6pm for next working day which I missed so it didn't go through until today. My old sim with O2 went dead around mid day and my old number was transferred and working on the new sim for 3.30pm. All in very pain free so if that is what's holding anyone back I wouldn't be concerned.

I've just done a comparison with the EE PAYG sim card I'd previously ordered to check the signal and they are practically indistinguishable signal wise with both having strong 4g signal of -90 to -95dBm (using Samsung S6). Couldn't compare downloads but on plusnet I am getting 26mbps download and 9.89mbps upload, both much better than I was getting with O2.

this seems like a very good deal.
however i travel every 4-5 months to ireland.
ATM Im on O2 so it costs £2 for O2 travel service.
(For £1.99 a day in European O2 Travel destinations, you'll get all the data you need, 120 minutes to make and receive calls and 120 texts to send each day within European O2 Travel destinations and back to the UK.)
Does anyone know if plusnet offer a similar deal?

On a separate notes can anyone recommend a SIM only deal - min 200 min, 1 Gb Internet, 50 txt. Travel to ireland so would like some deals on roaming. TIA

BT chop and change their offers more often than there are days in the week. Wait a few days and the £16 per month deal will change to 20Gb data (which I've been on for just over a year), and maybe even more Amazon vouchers plus quidco.

Think I'll go with this seem as though the people's operator have took over a week to send a sim out, didn't take them long to take the 6.99 pymt

You must of had a unlucky agent wanting to go on lunch break :P

Just called and signed up for my 2 accounts. Gave the PAC code also.
We should be up and running this Wednesday.
After what I experienced with Vodafone, I am reluctant to sign in to 12m contracts.
Thanks for posting this.

i called plusnet to change from 2gb / £7.50 to 3gb / £8.50 a month without any issues. They just said yes sure and the change was made.

I've just signed up to this.

O2 retentions could only offer me unlimited texts, calls and 2gb for £10pm or 5gb for £12pm, both on 12 month contracts.

Has anyone tried calling EE as a new SIM only customer to see if they'd match this plusnet offer or does it only work on retentions? I'm happy to try but always more reassuring if hear anyone else has done it.

I'm with talkmobile but have a new 4G phone and they don't offer 4G so want to swap. Thanks

I just spoke to their "retensions department" asking if they would upgrade me from the 2GB 7.50pm deal to the 3GB 8.50pm deal and they said no and gave me my PAC which I received by text in a few minutes.

I asked on them on chat a few days ago and they said it was only for new customers. On UKHD I had read that it is for both new and existing customers. Plus I'd read (on here) that if I spoke to their retentions then they would upgrade me without issue. No so,

It would appear that their retentions "department" are not interested in retaining customers. On the other hand EE retentions are, so instead of porting that number away, I will be porting the plusnet mobile number to EE (it's a more easily remembered number).

Yes - Was told that they were the last people I could speak to though and no one to put me through to. I save £1 a month with 3 so I'm happy enough. I let no company treat me like crap that's for sure

That's a shame. Did you ask to speak to retentions? As CS didn't do it for me either so put me thru to retentions and they applied it right away

I never received the opt in deal for the 4gb data after being with Life. Spoke to them tonight, don't want to know, don't want to keep me. Am now going on the same deal but for £9 with 3. 3 have been decent to me with my other contracts and I can cap and limit numbers with them too. Happy days as got £10.10 cashback through Topcashback with Mobile Phones Direct. Brill!!!!

Not found PlusNet very good with CS - Life would bend over backwards to help you, so am glad to be away from them.

From the "Here's the legal bit" section

"Available to new and existing customers signing up via plus.net/mobile/deals/3gb/uswitch/mar2017 between 6th March 2017 and 28th March 2017."

You missed out on the Virgin 20GB and 5000 minutes for 15.00. Eventhough my primary aim is with plusnet. I got the Virgin 20GB data for a month only as I needed the data to tie me over until my new broadband is installed. I would give it but I have no need for 20GB data once my new bb is installed.

thats impressive... are you offering it to me? haha

Is this plus net deal only for new customer. I am already with plus net and was looking to transfer to this deal but was told that it is only for new customer. Is that true?

I've always always kept old sim in until port is complete! You'll know when to remove old sim when "no service" appears on old sim by which point your number has migrated to new sim :smiley:

Haha no worries and good one! :smiley:

Cheers Op.
Used this as a bargaining point with EE retentions.
£8.49 per month (12 month contract)
3gb (4g) data
Unlimited minutes
Unlimited texts
500mb EU data
6 months free Apple Music
3 months free BT Sport

My sim arrived today, was already activated just had to select it under operators. Received an email confirming activation too. I'm getting ~15 down/6 up with 4G at home. My address under their coverage checker comes up very good so expected higher. I use wi-fi at home anyway. Most of Birmingham coverage is under excellent so hopefully i'll see improvements out and about.

The easiest way to cancel is to request a PAC, I have an alarm SIM to use for that if I'm not keeping my number

Surprised u haven't already cancelled your direct debit u fool!!!

Terrible service, still trying to cancel from before Christmas, they keep promising they have yet get billed each month again and again.

If you are already with EE and are considering this deal (plusnet uses the EE network), it could be worth giving them (EE) a call and seeing what they can offer first. Don't know anything about plusnet as a EE reseller, but EE has always been brilliant for me. They can be a bit flakey as a network in some remote areas such as the coasts around Anglesey etc.. But then again so is every other network provider.

Not for everyone, BUT IF YOU HAVE BT BROADBAND!
I'm looking at the following, as I use Amazon frequently.
Unlimited Minutes, Unlimited Text, 6GB for £15/Month with £60 iTunes or Amazon Gift Card. So works out at £10 per month for me.
Unlimited Minutes, Unlimited Text, 15GB for £16/Month with £60 iTunes or Amazon Gift Card. So works out at £11 per month for me.

I'm the OP of post uploaded it after I ordered it for a friend

The porting via text info comes on the card / info pack from Plusnet that you will receive with your new SIM (assuming you take up the offer of course).

Can confirm, just spoke to them on live chat and am switched from my £10 sim only to the £8.50 one

just talknto them. they are happy to switch to a better deal with no questions asked. i did this for Mrs. and no problems

Could you Share Virgin link please?

Cancel under 14 days policy

Ah what! I just took the 2gb £7.50 deal 2 days ago! this is annoying as I would of spent that extra pound for 1gig :disappointed:

my port 3 weeks ago took about 2 days and I did the port straight away - i must have been lucky

My experience is with Virgin but since they are also using EE's 4G network I'd expect it to be the same.

I was on EE very briefly (when I first got my phone) and was really impressed with the 4G speeds and a few times I saw about 70Mbps. Since changing to Virgin the speed test results (same location, multiple tests) have been about closer to 30Mbps. So in my experience, yes, it's slower. To be fair, Virgin's adverts never claim to provide the same speeds as EE, just that they use their fast network. And it's one of the reason these virtual networks can be cheaper.

But don't get me wrong, approx half of 'super fast' is still pretty fast! Considering the price, I'm not complaining.

Read a few posts up! Porting via the Plusnet text seems to be reported faster

i've gone for this.

I've been with Giffgaff for 3 years with the intention that "I can constantly swap to the best deal as there's no minimum contract" but haven't been happy since unlimited data went to 2GB @ £12. I'm now getting 1GB more data, double the minutes for £3.50/month less. The icing on the cake is my new phone (ZUK Z2) plays better with 4G from EE as it doesn't work at all on o2 :smiley:

Today the porting of the number went through and the other people reporting the same on the plusnet forums also reported that it had been done (https://community.plus.net/t5/Mobile/Transferring-Number-Nightmare/td-p/1420248)

Given that I receive authentication codes via SMS to use some websites, moving the number was a PITA. Last time I moved (from Three to ID), my number was unavailable for less than one hour. I think next time I'll get a PAYG and use that number just for a few days while the porting happens.

Live and learn.

One comment about plusnet, compared to ID. with ID I had 4G everywhere, with plusnet my connection often goes back to 3G. This is not a biggy for me, but it might be for other people.

Three have unlimited mins & texts, 4gb data, essential plan, £9 a month on uswitch

Hey thanks how did u get that info? Couldn't find it on site. Thanks in advanced

Text PORT to 07507 307996 free from the new Plusnet SIM, then respond to the text you will get back with the info requested, number you want to keep (port over) and your PAC code. Did it for 3 number ports for my family and worked fine for me, but as always, YMMV ...:smiley:

I had that in the first two weeks when they switched from life to plusnet but not anymore.

Was tempted by this but remember the god awful customer service years ago. Refused point blank to give me PAC code! Never been with three since and no one I know has I ended up getting my PAC code as I threatened them with a Ofcom reference

Snob!

Plusnet ? - no thanks

Here is the £9 Three deal. You have to go via TCB to get the £9 per month plan with unlimited texts and calls and 4GB data. Also £25 Amazon vouchers maybe available if you PM me and I will send link.
http://www.hotukdeals.com/deals/3-sim-4gb-unltd-calls-text-9-4gb-data-can-eat-minutes-can-eat-texts-12-months-108-2625995

Hmmmmmmmmmmmm, better!. :-)

If you go through TCB you can currenty get it for £9 per month and get £45 cashback.

Hehehehe, that's a shame?, lol.

Still a decent Deal though. :-)

It could be a reasonable/good deal if 3gb is enough for you.

Used the text? What u mean? What number u text to submit your PAC? Never heard of this

I used the text procedure to submit PAC, apparently customer services causes issues doing it manually ? So reports say.

Its a great deal, but my days of 12 months are over! I am no longer fighting to get out a contract because the network crops up issues - and all the big 5 are they same (ok 4 now), problems > PAC please> BYE!

Grabbed unlimited/4GB PlusNet for £10 :smile: Even Voda would only match on a 12 monther :laughing:

Hate contacts

Been with them since life now and opted in for u mins and texts and 4gb for 10 and I've never experienced this

I am on unlimited minutes/text and 4gb 4G data with plusnet for £10 on 30 days plan.

I got this deal direct from 3 for £9 a month.....

b4 u buy this check out the t&cs 3 texts to the same number, one after the other counts as an mms and texts over 160 character's also incur a charge it is difficult to find but it is in there

customer service is crap !!!!

i left becuase just like their ips services are crap their staffing on their mobile is crap tooooo

TCB / Quidco may work using https://www.plus.net/mobile/deals/3gb/uswitch/mar2017

Been looking for 6 to 7 weeks for a deal to go on now contract at the end. This topped the lot for me so got in touch with EE, they actually matched it in the retentions department. Otherwise would have grabbed my PAK code and gone.

PLEASE READ (and sorry for the shouting)

Plusnet is having issues porting numbers from other providers, so if you do take this offer, wait a few days to port your current number. I got a new line and started the porting process last week, and now my old line is unusable... which sucks.

I called their customer services number who told me "there's more information about this problem on the website"... where I wonder.

Haha no worries so Plusnets 4G is a watered down version of EE speed?

brilliant deal. heat added

Do they let data allowance carry over? I assume not since there's no mention.

Yes i was talking about the deal he posted lol wondered why you were getting upset! But also you raise a point EE uses 4.5g and i don't think plusnet do! So Probably EE is faster! I know with 3g you had 3.5g which was H and 3.75g which was H+ i know EE people are getting 80mb/sec and with plusnet its only the original 4g

Wasn't originally a retention deal you had to opt in for it when Plusnet took over life mobile. But I had mine through retentions as I missed the cut off thingy. And you're welcome!

It was a retention deal. Just quote this deal and you should get it. X

Ring 500 from handset and ask for it or "you're leaving" retentions will give u it

No

Ahh sorry thought u said EE 4G faster than Plusnets even tho they play off same masses. You were on about Three vs EE/Plusnet?

EE has a far better 4g network than three and also he was quoting the esentials plan and it was £1 more so i think i would use plusnet to save £1 a month and have tethering in my deal! Maybe you don't agree but thats how i see the plusnet deal to be better!

I just got unlimited text and calls plus 4gb from EE for £9.99 a month. Not bad I thought!

Three Essential Plan
4GB
Data.
All-you-can-eat
Minutes.
All-You-Can-Eat
Texts.
12 month
Contract.
was £17.00
now £11.00
a month.*

Quidco £50 Cashback

http://www.quidco.com/three/?st=three&tr=6013&fn=index&fr=top&si=58bd8c7483c3a&sv=4-MS

Better how? Plusnet play off EE

hot

hot!!!

Have had problems with some masts but more that it just cuts off as goes to zero bars then back to full! But only happened in a certain area! Otherwise been great my mrs is on £10 for 1500 mins and unlimited textsNd 4gb data and she is happy with it don't think she would go down to this! I'm still on the £1 a month 2,000 mins, 5,000 texts and 1gb data more than enough for me and been 11 months now! Hope they forget about it!

Anon32 - they have forgot about it

Any potential cashback on this?

does this allows thetering?

I moved to plusnet from life mobile and got unlimited minutes text and 4gb data £10 a month.

im looking at virgins 12£ 6gb sim which is pretty impressive. anyone else found better than plusnets and virgins?