Fingers crossed giving it a go now all signed up hope it arrives thank you

Can these points (£20) be used on anything such as drinks / special menus?

How fantastic, it sounds like you live a glamorous life yet are extremely frugal. What a lucky daughter she is to have a superstar Mum like you!

Thank you, op. Applied for mine, at time of your posting. It literally arrived just a few weeks ago. Spent it today in posh place with daughter. Late lunch for both of us- £1.25. What a result!

So what happen with this please did you have to pay for your meal because the card didnt work ? thinking of going at the weekend but dont want to get there and have a awkward situation. Did the restaurant sort you out in the end

Have you used the card yet?

Nothing received in the post and the restaurant appeared unsure what to with the reference code, it was rather embarrassing

cheers op

So they don't post you a card?

Never received a follow up email (Junk mail checked). Also, when we receive the Ref, what exactly is it we have to do to get the points activated?

​Many thanks - just checked and there it was.

I got the same as you and then received a follow-up email the next day which had the reference number. Perhaps check your spam if you haven't received it:

Welcome to Club Individual.

Hi XXX

Welcome to Club Individual your reference number is 813XXX

Please use this reference number to collect your card in any of our restaurants.

When you arrive to collect your card please present your card to a member of staff as it will take 30 minutes to load on your welcome gift of £20 in points.


Congratulations on your new Club individual card.
BENEFITS
Earn 1 point for every £1 spent
Exclusive invitations
Member only privileges
Double points on your birthday
To find your local restaurant, please visit individualrestaurants.com

Should you require any assistance please call 01618305855 or email Club Individual Support on [email protected]club-individual.co.uk

I didn't get a ref number on mine either

​No ref number on my welcome email...

WELCOME
Welcome to Club Individual.
Congratulations on your new Club individual card.
Your £20 welcome gift will be added within 24 hours and is valid for 28 days.
BENEFITS
Earn 1 point for every £1 spent
Exclusive invitations
Member only privileges
Double points on your birthday
To find your local restaurant, please visit
individualrestaurants.com
Once your card is activated you can log in to our website at any time. Your username and password are set to match your card number, this can be changed in the VIP area of our website

showing as an unsecure webpage for me, no use of ssl...

You can take the ref number in you welcome email into one of the restaurant.

Also found this link which provides some more detail on the offer: individualrestaurants.com/bar…al/

You should have a ref number in the welcome email you received. I just took that into my local restaurant.

Yeah same question from me.. I signed up and have an email stating I have the £20 but I've got no card.. will they send one in the mail?

if you don't have a card how does this work?

Ok cheers il have a quick look

You should have received a confirmation email that confirms it. Check your spam

I did and never offered me the £20

yes i did click on NO :disappointed:

WELCOME

Welcome to Club Individual.

Congratulations on your new Club individual card.

Your £20 welcome gift will be added within 24 hours and is valid for 28 days.

BENEFITS

Earn 1 point for every £1 spent

Exclusive invitations

Member only privileges

Double points on your birthday

To find your local restaurant, please visit individualrestaurants.com

Once your card is activated you can log in to our website at any time. Your username and password are set to match your card number, this can be changed in the VIP area of our website

registered received email activating card in 24 hours will they send an ecard with the £20 on

Click on the check box 'no promotional code given'

Great deal. Did you click on the 'no promotional code given" check box??
It worked for me8)

asking for promotional code when i m trying to register online :disappointed:

asking for promotional code when i m trying to register online :disappointed:

Hi John. You're correct, you need to use the free £20 within 28 days otherwise it gets deleted

Last time you had a set time to use it, is this still the same?

Cheers OP worth a visit

Great. Thank you

Thanks

I signed up to this in January and got the £20 and they also added 50% of the bill value back onto the card as points. Definitely worth doing. I'm not sure if you can have more than one card though?? I might give it a go.
Cheers

Had a look on the site but the only place I can see reference to the free £20 is in item 26 of the t&c's. I signed up so hopefully i'll soon be £20 richer. Thanks

There isn't anything mentioned on their website but it worked for me.
They are publishing it on their twitter feed though: twitter.com/Pic…968

Is this back on, I know they ran it a few years ago but this time there is. O thing mentioned in the registration page of the credit to the card

There is such a thing as a free lunch

You can either sign up online or pick a card up in one of the restaurants.

Once registered they will send you an email and you activate your account and then have £20 of points on your card - works like a £20 gift card.

T&C's club-individual.co.uk/joi…ns/