Was looking for the elusive £5 off voucher but came across this. It says PayPal will pay for your return postage (of upto £15 per item) of 12 items if you don't like it. Sounded like a cracking freebie to me given I don't mind whether it's Paypal or something else I use to pay. Think I remember something about using PayPal means your standard credit card security doesn't apply so if you want that security, don't use paypal. But for everything else, worth it!
Might be account specific but I had it without any voucher etc. Hope it helps!
Top comments
Zontes
24 Mar 178#3
"if you don't like it"
I will never sell you anything. WTF.
malm
24 Mar 176#4
great from a fussy indecisive buyers point of view,not so good for the sellers.
skgwho to malm
25 Mar 174#9
I'd argue otherwise. Great for sellers who you wouldn't buy from not knowing what it was going to be like... Encouragues buyers to spend.
All comments (48)
Master.G
24 Mar 171#1
Not a deal and nothing new. This has been the way for ages.
skgwho to Master.G
24 Mar 171#8
Fair play. Never knew this existed as is the case for a few others. Shame I've been missing out for such a long time.
luvsadealdealdeal
24 Mar 17#2
nice find matey! hot from me :smiley:
Zontes
24 Mar 178#3
"if you don't like it"
I will never sell you anything. WTF.
malm
24 Mar 176#4
great from a fussy indecisive buyers point of view,not so good for the sellers.
skgwho to malm
25 Mar 174#9
I'd argue otherwise. Great for sellers who you wouldn't buy from not knowing what it was going to be like... Encouragues buyers to spend.
householdhorror to malm
25 Mar 17#24
Eh, you'd think, but we offer free returns and practically no one takes it. Better to get stuff returned as is for a few quid than they damage it to try and force you to pay the return anyway. Plus it increases buyer confidence.
Depends what you're selling though, clothes are probably going to have a high returns rate, and you can't choose to opt out. But it's paypal paying anyway, you get your fees back so all you've lost is your postage.
ST3123 to malm
25 Mar 17#31
I'd say it's good all round due to the increased confidence it gives buyers. Plus buyers can return stuff anyway and most will probably know that if they use the eBay returns system and they select reason as "defective" or "not as described", the seller will be forced to pay return postage, where as this way at least the seller is let off the hook for the return postage cost. With eBay at least sellers are forced to accept returns in any event (the setting when creating a listing makes no difference) so this doesn't necessarily mean more returns just means they don't have to be so costly....
luvsadealdealdeal
24 Mar 17#5
used this to get £15 back not so long ago
thewongwing101
24 Mar 17#6
Thank you
never used this but would be daft not to activate
luvsadealdealdeal
24 Mar 17#7
great!
machomansavage
25 Mar 172#10
Nothing new been up for months. Mines been activated four around a year now. Also its a right pain getting a refund from these Telus people nearly always ask me to provide info ive already submitted. I normaly just end up going through paypal to get my return postage back as this ''telus international'' are useless
fmillington to machomansavage
25 Mar 17#13
Know exactly what you mean! Attempted to get a refund of £2.99 return postage for a label generated and paid for through PayPal website. Provided screenshots of the transactions and then 2 - 3 weeks later had an email from those idiots at Telus asking for proof that I paid for the postage via PayPal and asked for proof again!
It wound be up that much I almost emailed back asking if they were having a laugh! For the sake of £2.99 I thought f**k it and just left it!
shalton
25 Mar 172#11
Used once in the last year (once out of approx 50-60 purchases). It's a good back up from dodgy sellers on ebay. Most sellers are fair, the ones I have bought from anyway.
Khorium
25 Mar 17#12
Heat!
alexc100
25 Mar 17#14
Search 'PayPal returns' on here and you'll find this is about the sixth time this deal has been posted
Grocerb
25 Mar 17#15
mmm,if you click on the link it asks for your email/password.Probobly not the safest way to sign up.
Best to sign up to the deal directly through PayPal
troublesome1
25 Mar 17#16
Thanks OP - would've missed this. Have some heat!
hearts
25 Mar 171#17
wow....oh wait used Paypal for 30 years and never returned anything yet. Good if there's a blue moon then :-)
OperateOnMe
25 Mar 17#18
Does this apply to ebay items???
In the past, paypal and ebay have refused to accept (clear and obvious) Royal mail registered post as proof of sending items back, with a serial notorious seller whom had several online warnings on several forums. They seem to back the seller not the buyer
michael3
25 Mar 17#19
complete scam.. you do everything they ask then you dont hear off them for months
Serge
25 Mar 172#20
Certainly not a scam, I have used Telus twice this year to claim return postage, no problems, takes a few weeks to arrive but paid up without any hassle!
monsavr to Serge
25 Mar 17#21
Any excuse not to pay in my experience. Total nightmare. Have lost quite a lot of faith in this offer.
machomansavage
25 Mar 17#22
If that happened again ring paypal and say " still haven't been refunded through telus and paypal said if I still haven't had it by today ring you and paypal will refund it" works every time. PayPal are aware of the issue which leads me to think why did they renew the contract with telus. The more of us who complain the better it'll get guys :smiley:
malm
25 Mar 17#23
Your point has some merit,but do these guys actually pay up would really like to know.
Istanbul_Kop
25 Mar 171#25
Terrible for sellers.
Clearly open to abuse from fraudulent buyers.
AzeemB to Istanbul_Kop
25 Mar 17#27
I buy and sell the odd thing on ebay. I would be a little hesitant on someone sending back a damaged or used item that I have sold them.
Only once so far have bought something that turned out to be pile of junk,the cost of return would have been significant so, if paypal helped on the return price that would have been good for me.
skgwho
25 Mar 17#26
I havent had any experience yet but others have. Seems tempramental but does (eventually) work.
fd225
25 Mar 171#28
never returned anything in 10+ years on ebay, but good to know! :smiley:
firstofficer
25 Mar 17#29
eBay has this offer on anyway, so this is nothing new.
Kind regards.
Meathotukdeals to firstofficer
31 Mar 17#39
EBay themselves will refund postage?
aim2please
25 Mar 171#30
PayPal's buyer's protection is a bit of a scam as they decide on their own which purchases to protect (their reps cannot articulate exactly how long purchases are protected - try it!) and do not abide by the Consumer Rights Act (for faulty goods). Their website says : "PayPal Buyer Protection is neither a product warranty nor a service warranty. No guarantees are given. PayPal Buyer Protection does not affect your statutory rights against the Payment Recipient".
I've heavily used PayPal in the past but have started to avoid following bad experiences and choose to pay directly with my credit card instead.
Not marking cold as free returns might still be appealing for bulky item purchases that cost a fortune to return.
Teath123
25 Mar 17#32
Been like this for a long time, I think for 2 years now? It was an offer last year, that they extended for the entirety of this year.
I've claimed postage on an item I returned a bit ago, for me personally it was a ridiculous hassle just to claim the £3.50 postage. It took them about 15 days to respond to my claim, then we had a long back and forth where it took them 2 days in between each email to respond. My claim was getting money back for a pre-paid label, and I had to continuously explain to them why I couldn't provide proof of payment for shipping alongside all my other evidence, because it was prepaid! This is probably just a one off, and the service itself is great for buyers.I did end up getting my money back, eventually.
Besford
25 Mar 17#33
So they won! :confused:
rossygnol
25 Mar 17#34
Used it once, they refunded the postage + packaging cost.
_hukdealer_
25 Mar 17#35
Used them once to ship my defective phone back to China.
I claimed that I just changed mind, if you claim with reason being defective, they will refuse to refund (found in previous posts of this offer).
£15 saved. This was more than year ago and despite it was more than 30 days of posting back,
Telus still accepted and paid :wink:
Meathotukdeals to _hukdealer_
31 Mar 17#40
What is their reasoning behind refusing to pay for the return of a damaged item? Sounds weird.
I have a damaged / not as described item from an India based seller and think it would cost more to mail it back than the cost of the item itself, so don't want to end up screwing myself over.
frosty68
26 Mar 17#36
i wish I'd known about this before getting ripped off for £6.60 by a seller who expects me to change me negative review because they refunded the price of the faulty item.
rfclee1988
26 Mar 17#37
so if u buy through eBay and pay with paypal but want to return it paypal will return the postage costs?
IWOOTN
27 Mar 17#38
This was posted at least a year ago.
firstofficer
31 Mar 171#41
Not sure who actually refunds .. but the process goes via them.. rather than PayPal..
_hukdealer_
31 Mar 171#42
this was ebay item and one of sellers return condition was that buyer pay return postage, no matter reason is (don't know if it's in line with ebay rules)
No worries, non ebay item should be ok if returning defective or damaged...
fd225
8 Apr 17#43
just done my first return on ebay, do i have to wait until the return/refund is completed before I can put in the postage claim? I dont have the option on the paypal transaction page - “Request return shipping refund”. guessing I need to wait....?
machomansavage
25 Apr 17#44
Terrible service!!!! Telus ask u for duplicate info you've already uploaded! Unless u nag and nag you'll never get anything back
fd225
27 Apr 17#45
same here, going round in circles with them telling me to do what I have already done, not worth the hassle for 2-99 postage!!! 6 identical emails now
fd225
4 May 17#46
they messed about for nearly 3 weeks asking for all the info I gave them in the beginning but finally approved the refund!
anigan
8 May 17#47
I just got this offer in my inbox? So what's the catch? What's in it for them? Why would they want to pay my return postage? To get my personal data? Seems a bit dodgy
joeyjo to anigan
19 May 17#48
The catch is they never give you the refund. I've tried 3 times now, each time using fleabays pre-paid postage option so Paypal can see the receipt for the postage but no matter what you do they just ask for more info. You upload the postage invoice you have in Paypal, they can see the refund for the original item from the seller then they reject your claim. It's bloody hopeless.
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Opening post
Might be account specific but I had it without any voucher etc. Hope it helps!
Top comments
I will never sell you anything. WTF.
All comments (48)
I will never sell you anything. WTF.
Depends what you're selling though, clothes are probably going to have a high returns rate, and you can't choose to opt out. But it's paypal paying anyway, you get your fees back so all you've lost is your postage.
never used this but would be daft not to activate
It wound be up that much I almost emailed back asking if they were having a laugh! For the sake of £2.99 I thought f**k it and just left it!
Best to sign up to the deal directly through PayPal
In the past, paypal and ebay have refused to accept (clear and obvious) Royal mail registered post as proof of sending items back, with a serial notorious seller whom had several online warnings on several forums. They seem to back the seller not the buyer
Clearly open to abuse from fraudulent buyers.
Only once so far have bought something that turned out to be pile of junk,the cost of return would have been significant so, if paypal helped on the return price that would have been good for me.
Kind regards.
Besides, using PayPal scuppers your rights under Section 74 of Consumer Credit Act (from MoneySavingExpert): http://www.moneysavingexpert.com/credit-cards/PayPal-Section75
I've heavily used PayPal in the past but have started to avoid following bad experiences and choose to pay directly with my credit card instead.
Not marking cold as free returns might still be appealing for bulky item purchases that cost a fortune to return.
I've claimed postage on an item I returned a bit ago, for me personally it was a ridiculous hassle just to claim the £3.50 postage. It took them about 15 days to respond to my claim, then we had a long back and forth where it took them 2 days in between each email to respond. My claim was getting money back for a pre-paid label, and I had to continuously explain to them why I couldn't provide proof of payment for shipping alongside all my other evidence, because it was prepaid! This is probably just a one off, and the service itself is great for buyers.I did end up getting my money back, eventually.
I claimed that I just changed mind, if you claim with reason being defective, they will refuse to refund (found in previous posts of this offer).
£15 saved. This was more than year ago and despite it was more than 30 days of posting back,
Telus still accepted and paid :wink:
I have a damaged / not as described item from an India based seller and think it would cost more to mail it back than the cost of the item itself, so don't want to end up screwing myself over.
No worries, non ebay item should be ok if returning defective or damaged...