**Update Amazon voucher is being stopped early, offer now ends 24th March at Noon**
EE SIMO Deal 20GB 4G Data, Unlimited Mins & Texts PLUS £100 Amazon voucher £19.99pm over 12 months £239.99 - £100 voucher works out at £11.66pm!
discount should apply at basket, 1 per basket or discount will not apply!
IF for whatever reason the get deal link doesn't work, use code AWMARSIMO100 at checkout and it'll update :smiley:
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Steps on how the customers can redeem the offer:
Customer places their order EE site (Hit get deal link)
Providing the order was successful, the customer will receive a redemption email from [email protected] with details on how to redeem their gift voucher.
The customer will require their XKN order reference to redeem the offer. This can be found on the order confirmation page or order confirmation email.
Once the offer has been redeemed, the gift voucher will be sent out within 3 months of the claim date for all eligible connections
The redemption email is sent within 5-7 days of purchasing the contract
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1.Customers are required to be outside of their 14 day cooling off period and remain connected to the network to qualify for the gift voucher 2. Not available to existing EE customers. 3. All vouchers are fulfilled by The Marketing Lounge Partnership Limited and all queries should be sent to [email protected]. Voucher is non-transferable and non-exchangeable. We accept no responsibility for vouchers which are lost or damaged on their way to you or for requests for redemption received outside the time periods mentioned above. Personal details will be processed in accordance with the EE Privacy Policy which can be found here http://ee.co.uk/privacy-policy 4. End date: 31/03 11:59pm
o Offer is available online only. Not available via telesales or in store
o Cannot be used in conjunction with any other offer
o Cashback is not available on this offer. Any attempt at combining cashback with this deal will lead to the cashback being declined
o Standard network terms & conditions apply
Top comments
shaggy
14 Mar 1716#40
This is how I would do it:
Give EE 30 days notice on your current contract (assuming you are outside your current contract and you can leave without penalty. Ask EE for your PAC code whilst doing this.
Order one of these 20Gb Sims with the £100 amazon sims as a new contract. You'll get a new number. Don't open or use it (well, you could do, but I'd leave it alone for the moment). You might need to activate it though.
At this point you'll have two contracts with EE - one is your 'normal' one with your usual number which will expire within 30 days, and one new one with a new number with this £100 amazon voucher offer.
Buy a PAYG sim , I would personally get a Three PAYG sim, one of those 3-2-1 sim only deals and top it up with the minimum, £10 i think. You could get a cheap 30 day pay monthly sim only contract but that will incur a credit check, and I would personally avoid another credit check at this point.
Port your number into the new PAYG sim. At this point your normal number is on Three PAYG.
Call/chat with Three PAYG CS, ask them for a PAC code. You'll use this PAC code to move back to EE via the 20Gb sim you have. <====== this is the bit I'm not sure about. Do you have to wait 30 days before you can ask for the PAC code from Three PAYG (for example) , or can you do it immediately?
Nethermancer
21 May 174#620
If your buying decision was influenced by the £100 voucher (most of us use Amazon regularly so the voucher is effectively cash) then we can demand compensation from EE. They cannot fob us off with saying that the offer was from another company when the voucher is clearly listed on the confirmation invoice they sent.
AndyWalker85
25 May 174#621
Had a reply yesterday afternoon, looks like we will still be getting the vouchers.
Good Afternoon,
I hope you are well.
Thank you for your recent email regarding your gift voucher with EE, sorry
for the delay in getting back to you with a response.
We have now been updated from EE that your voucher code will be sent to your
email address 90days from your creation date. This should be around the 21st
June 2017.
I want to thank you for your patience in waiting for the update from EE.
Your voucher will be sent as an ecode voucher to your email address, please
check your junk and spam mail also.
Kind Regards,
EE Rewards
misterleoni
14 Mar 174#178
TO SUMMARISE:
YOU WILL NOT GET CASHBACK WITH THIS DEAL
EE ARE A TERRIBLE NETWORK
EE ARE A GREAT NETWORK
VIRGIN MOBILE ARE POTENTIALLY CHEAPER BUT PROBABLY SLOWER AND DON'T OFFER TETHERING
YOU WILL NOT GET THE £100 VOUCHER IF YOU ARE AN EXISTING CUSTOMER
YOU WON'T GET THE AMAZON VOUCHER UNTIL AT *LEAST* THE DAY AFTER THE COOLING-OFF PERIOD EXPIRES, OTHERWISE PEOPLE COULD JUSY TAKE OUT THIS DEAL, SPEND THE FREE VOUCHER AND CANCEL UNDER DSR WITH NO CHARGES.
Just thought I'd summarise in caps, for all those who didn't read the description and post without reading comments.
Latest comments (798)
fahimmi10
28 Jul 17#798
Wow. Amazing. You got the deal even when it was posted 4 months ago....
hotdealsareus123
27 Jul 17#797
Got my voucher after 5 months and a ridiculous amount of phone calls. Let's see if it works!
shyammayhs
27 Jul 17#796
Got my voucher! Wooooooooooo :smile:
RichPenaluna
20 Jul 171#795
Hi everyone.
My name is Rich and I work in EE’s comms team. This thread and the outstanding questions regarding Amazon vouchers, and the delay in those being sent, were brought to my attention so I wanted to update you here.
I hope this helps, and please accept my apologies for the delay in responding.
mikecool
18 Jul 171#794
Ah right you are, 3 months. those ********!
fahimmi10
18 Jul 17#793
6 months? You mean 3 right? Everyone else got told 3 months
mikecool
18 Jul 17#792
Got my code last week. didn't bother chasing since i signed up, the original email said we'd get it within 6 months and we seem to have all done!
mikecool
18 Jul 171#791
You probably have so ignore me if so but defo check your junk email folder.
hotdealsareus123
17 Jul 17#790
Got a voicemail saying my voucher email had been sent!... Joined EE in March !, I've made so many calls to Ee and promo company as I received no voucher.... Checked email and NO EMAIL.!. Due to factory reset of mobile I've lost my call list so couldn't return call to voicemail. So phoned EE they have no idea how to proceed, they gave me an email address that doesn't work a few days ago. Aaaarrrrggggghhhh... The drama continues ;( ;( ;(
gemmes
15 Jul 17#789
I got a call from EE who assured me it was in the post weeks ago and should arrive by mail in a couple of days. A week later I got an email saying they checked their records and it had definitely been sent by email. Although I have been checking my Inbox and Junk emails everyday. Anyway, I got an email reply response the day after I spent £300+ on Prime day with the voucher code and the voucher has now been credited in my Amazon account. Yay.
Offer has finally been honoured.
siraj13
13 Jul 17#788
It really does seem to be a case of who you get through to. If EE staff are being unhelpful, hang up and try again is my advice
siraj13
13 Jul 17#787
I raised it as a complaint with EE retentions team and the 2 women I spoke to (1 handed over to another when I got a little frustrated - understandable seeing as I've been expecting vouchers since 14th June) were very nice and gave me plenty of updates...to say that they were waiting to find out the date I would receive them. After 2 weeks of getting several useless "updates", I decided to speak to someone else in the team who very swiftly agreed to just credit me the £100. I've been told it should take up to 4 days to come into my account. Will keep an eye out. At this point, I can't trust anyone until it's visibly there.
AlexLight
13 Jul 17#786
What is the contact details for the external company please all I can find is the email.. they haven't replied after numerous emails
s1m0nc
13 Jul 17#785
Ordered March 23 and received nothing... just pinged my first email to customer relations...
ThunderHD
13 Jul 17#784
Just to let you know, I got mine a couple of days ago. Made one phone call in the end to the external company and a couple of emails, arrived a week later
I phoned up EE exec office, spoke to the same contact as last week and told him i finally got the voucher but had to chase alot and was promised phone calls back on several occasions but no one contacted me back. I was offered 1 months free airtime, which i accepted. So if anyone else wants to get reimbursed for all their chasing its worth giving them a call!
fitzycat
10 Jul 17#780
Voucher arrived today (at last)
meedster20
10 Jul 17#779
Finally got mine too! Definitely agree I won't get such a deal again, as I don't think they would have acted if we all hadn't pursued it !
andrew1974
10 Jul 17#778
Got mine this morning too. Slightly relieved as even EE Customer Relations didnt bother calling back when they said they would
bizzlebyron
10 Jul 17#777
I'm just relived to be getting mine before prime day.
Happy shopping folks! :wink:
Zoe_B
10 Jul 17#776
Just received my code. Finally. Don't think I'll go for one of these deals again though. Too much stress! :neutral_face:
fauj
10 Jul 17#775
Finally got my code this morning. Iv been chasing since 21st June. I don't think they are prioritising with who's coming first and these are just being generated and sent out. Will. For sure be complaining to EE with how much hassle this has been.
tafarrant
10 Jul 17#774
Ahhh
perfecto
9 Jul 17#773
It allows you to go to the Ombudsman Services for miss-selling. Once you have the letter (mine took 1 day to come) you can then complete a short online form to the ombudsman and advise what the issue is.... I just copy and pasted my email complaint to EE and sent them that info. I'm not chasing ee any longer for this. I was advised I would get a £100 voucher in the post, then via email. I see some on this forum have had £100 credited to there account. I've still not received my voucher so going to let Ombudsman Services pick it up now.
fahimmi10
9 Jul 17#772
It's because some people waited way longer then 90 days and received a £20 credit to their EE account.
tafarrant
9 Jul 17#771
Just £100? I thought that was the deal and faffing about all I did was register online and as per their agreement 90 days later got the voucher.
fauj
8 Jul 17#770
what is a deadlock letter?
perfecto
8 Jul 17#769
I still haven't had mine and been advised to wait 14 days to receive an email - even thou it was due on 27/6.
I asked the question if this was a joint promotion between EE, amazon and hot uk deals here the response I got :-
With regards to your question asking whether this is a joint partnership marketing offer between us, Amazon and Hot uk deals, this isn’t something we’d comment on as it is business sensitive.
So I asked ee for a deadlock letter which I now have and will be taking it up with ofcom. Fed up of being told it will be posted to me, emailed me to me.
So I'm not chasing this any longer.
sdacasl
8 Jul 17#768
Ended up getting just £100 sent from EE. Lot of faffing about but sorted in the end.
tafarrant
7 Jul 17#767
Got my voucher today as well happy days...
Stronz91
7 Jul 17#766
Can confirm I got my voucher today too!
Jayswa
7 Jul 171#765
Cant pull fast ones on the HUKD mob :smiley:
sh20
7 Jul 17#764
got mine just now :sunglasses: didn't contact them for it
bizzlebyron
7 Jul 17#763
I hope they sort mine before prime day.
Too many phone calls/emails for my liking.
Who?
7 Jul 171#762
Good deal.
Joshm74
7 Jul 17#761
Got mine too! Finally!
Yep big thanks to OP and everyone else for sharing their experiences.
minty_
7 Jul 174#760
Finally got my voucher what was due on 12th June.
A lot of stress and email and a couple of phone calls.
But it looks like the vouchers are on there way, and I like to thank everyone with there hard work with trying to receive them
We all done it together!!! Well done all!!
barkinglama
7 Jul 17#759
got my email with my voucher code today - very happy with this deal
I sent an email this morning. Still no reply. :disappointed:
Jayswa
6 Jul 17#753
Got mine!
sweetescape
6 Jul 17#752
Sent email this afternoon to customer relations, voucher received within hours! Finally!
ovi_andre
6 Jul 17#751
I got the 100 pound voucher today!
RossMacGiill
6 Jul 17#750
I emailed them last night, had a call this morning and within 10 minutes my code was sent to me, then a bit later I had an email from the adviser saying she had passed my case on and I should hear within 7 days. At least it's sorted now
fahimmi10
6 Jul 173#749
Yolo
v5uly
6 Jul 17#748
I have redeemed it already
fahimmi10
6 Jul 171#747
I wouldn't redeem it if I were you. Because I think they could come back and ask you for the money if it has been redeemed.
v5uly
6 Jul 17#746
Just received 2 yes 2 emails with 2 different codes on 1 contract £200
fraserhughes1
6 Jul 17#745
Just received my voucher via email today from my EE offers. Didn't chase them up at all and have credited it to my amazon account.
Yuslogzz
6 Jul 17#744
I can agree 100% this works
kko2004
6 Jul 17#743
Just like Moo, i emailed customerrelations@ ee.co.uk yesterday PM and just received my voucher code this morning. Good luck all
mark333
5 Jul 17#742
Nothing again , told they haven't got a time for mine . Going to stop the dd payment
mattyboy7110
5 Jul 17#741
My voucher has also arrived by email.
tckay
5 Jul 17#740
Just received my voucher too! I hadn't even chased it. I can't believe it, i felt for sure we'd all been had (haven't actually tried to apply it yet....) :stuck_out_tongue:
threshal
5 Jul 17#739
Just received my voucher this afternoon. I sent an email to [email protected] last Thursday (29 June) asking why I hadn't received it yet.
Redeemed on Amazon no problem.
mooo
5 Jul 17#738
Ive emailed [email protected], and within a few hours. I recieved an email with my voucher code :smiley:
minty_
4 Jul 17#737
I emailed [email protected], and had a call back, to say sorry about this, and I should have my vouchers by 12th July, if not call her back.
fahimmi10
4 Jul 17#736
I think it's a load of BS. The people who have received them got them by email
only1ste
4 Jul 17#735
Same problems as other's here. I just spoke to EE through 150 and was told they had been posted out and could take up to 14 days to arrive. Surprised to hear they're physical vouchers... let's see.
fahimmi10
4 Jul 17#734
EE have told me to wait upto 14 days 5 days ago. 9 left. I don't see myself getting the voucher within this time
Who?
3 Jul 17#733
Ta for the link.
Some nice chap at EE gave me a call and has been in touch with the third party. They have apparently ordered another batch of codes or something and it should be with me by the end of the week. Sounds like they are fobbing off EE just like myself, they initially told me to wait 7 days to receive the code from EE? 10 days ago?
I will get the money eventually whether it be from EE or The Marketing Lounge, taking their bloody time though.
AndyWalker85
3 Jul 171#732
*Update as promised*
The money that was pai into my ee account had now been transferred to my bank account
meedster20
3 Jul 17#731
Contacted EE again for update. They said on the complaint it stayed my voucher will be sent out within the next 14 days so let's see!
gemmes
2 Jul 17#730
EE confirmed I would receive my voucher by 20th June (90 days). I still have not received any Amazon voucher. Emailing them again.
andrew1974
1 Jul 17#729
I emailed the customer relations email address that tomqman provided and someone called me today saying that they were looking into it for me, said they'd been inundated with people asking where the vouchers were. Which is obvious really! Said he'll call back Monday so i'll post what he tells me!
Stewartmc2006
30 Jun 17#728
Just had a phone call today. Says theres a note on my account that i will recieve the voucher within 2 weeks. At least EE are taking action on the matter
tomqman
30 Jun 172#727
i emailed customerrelations@ ee.co.uk yesterday, and got a call from them today they seem to be attempting to contact people as there is a delay and now have a team working to sort the vouchers out. also got this months bill wiped as a good will jesture
hotdealsareus123
29 Jun 17#726
.....they also said it's a delay in e.e sending the codes through to them? (shock)
hotdealsareus123
29 Jun 17#725
similar situation, a week later no voucher. Called again today now told there's a delay I should be in a few weeks. The 3 months expired weeks ago. I've called about 4 times. Had anyone got their voucher?
Jayswa
29 Jun 171#724
I think some part of the outcome could be who picks your call. Went the 150 CS route and just got through to a very helpful chap, Who knew exactly what I was on about as soon as I mentioned voucher. Knew it was the £100 amazon one. He typed out an email to the correct department as I listened, Then told me hes told them to deal with it asap. Also said I should receive a text either tonight or tomorrow updating me with the situation of the voucher & the voucher itself should be received within a week.. Fingers crossed! Really would like it in time for
Prime day :smile:
DarrylJohn
29 Jun 172#723
EE saying the voucher isn't honoured by them... Balderdash. The code was used on their website - so they had knowledge of the offer and should partake in solving it too.
I've heard nothing yet.
sweetescape
29 Jun 171#722
Rung 0156 number again, was told they're still waiting to 'decript' the code. I dont know what to do anymore :disappointed:
ThunderHD
29 Jun 171#721
I'm also going to call 01565 656 251 tomorrow as suggested, I'll post back with my results
ThunderHD
29 Jun 171#720
I emailed them on the 7th of June, got a reply on the 8th asking for more information, emailed on the 9th with more details, got a reply on the 16th saying this has been passed to management, haven't heard back since even after 2 subsequent chasers (1 on the 23rd of June and one just now threatening to write a formal complaint if I don't hear back within 24 hours). The whole process is a shambles, it needs completely re-working if they intend to continue to offer vouchers as joining incentives to new customers.
siraj13
29 Jun 17#719
It seems there's a mix of people going to EE directly and raising a complaint in various ways or just getting lucky with responses from the 3rd party. I've received a standard "apologies for the delay but we will prioritise any late vouchers within the next two weeks) from the 3rd party today but I've already spoken to the retentions team (the accounts department were useless) at EE who have said they will now take ownership of my case. I'm expecting an update tomorrow. Tbh if EE were to just offer me the cash as they have done with some, I would much prefer that.
Jayswa
28 Jun 17#718
What has been the best way to contact them to get this sorted?
Who?
28 Jun 17#717
Called 150 and they're all lovely people but you aren't getting anywhere further. By the sounds of it they are aware of people having issues and the standard line is to email [email protected]. sick of seeing that email address.
Great to hear people recieving their vouchers guess I'll just be patient.
mark333
28 Jun 171#716
Just called the original number and was told another 7-10 days , called the 0800 number and was transferred to complaints by a very rude woman ,EE cs told me they can't do nothing . So many conflicting story's on here . Also hotukdeals could have used their influence to find out or help sort something out for us but they probably got their cash straight away
georgeavramescu
28 Jun 171#715
First time on 20th this month but then I've done this a couple of times and also made a complain to ee cs "Your complaint was raised on 20 June 2017, with reference number 4732920". By the way I got a refund for 2 weeks of plan worth 10 quids too. I wish you good luck to all of you.
fauj
28 Jun 17#714
i registered a complaint with EE and it has been escalated to their executive office team who are investigating and speaking with the marketing department on this. May be worth other people registering a complaint to EE and having this escalated as well
got my voucher today. I called up last week and got them to confirm i was on the list of orders to be processed. fairly straightforward in the end.
kad786
28 Jun 17#711
Well done! good to see people are getting results. How did you get your phone bill written off?
dazzahannaford
28 Jun 17#710
Finally I have received my voucher, after a lot of emails and phone calls, tweets and messenger, worth it also had this months phone bill written off as well. Result
kad786
28 Jun 17#709
WELL DONE!
sweetescape
28 Jun 17#708
Yay finally someone got it! Was that the first time you had rung them?
georgeavramescu
28 Jun 171#707
I can confirm that I got my Amazon voucher claim code over the 0156 phone today, after holding a while and speaking with a manager. I redeemed the code on my Amazon account.
AndyWalker85
28 Jun 17#706
They also offered this to me, apparently the money has to go into your EE account before it can be transferred to your bank account so keep an eye on your ee app to check the balance
sdacasl
28 Jun 171#705
They've said some nonsense about it not being sent because of an error with my order, I kindly explained that I have the confirmation email and have paid 4 months of it and they offered to just send £100 to my bank account which I accepted.
Asked for email confirmation and they agreed, though still waiting for this and expect I will have to chase it up too..
I did exactly the same thing, the executive office have now taken over my complaint after tweeting them
mattyboy7110
27 Jun 17#701
It seems the issue is at the EE end and they have put people in place to sort it over the next two weeks. I think complainers are dealt with before waiters so might be worth a call if you want your voucher sooner.
sdacasl
27 Jun 17#700
I have been tweeting/fb'ing for a few days now expressing my annoyance with all of this. Initially told by the email address my voucher would arrive around the 18th June, got nothing and heard nothing despite repeated emails since.
Rang the number someone listed on here and was told someone would get back to me in 7 days, not satisfied with that.
Tweeted the CEO in one of his "aren't we so great we did so much data at Glasto" spiel tweets and EE customer service finally picked up on it. Now being dealt with by someone from EE executive office apparently. Let's see if I finally get it now...
Nethermancer
27 Jun 171#699
I am currently waiting for a call back after phoning the number when my email did not arrive after 90 days. We can all insist on getting compensated by EE as the Amazon voucher is clearly listed on the receipt of the SIM transaction and as most are regular Amazon users the voucher is as good as cash.
Claiming the money through the Courts is now easy, just download the form N1 from MOJ website or use money claims online government website and do everything online. Small fee which you will get back (EE will pay that too). Have done it many times and won every time.
siraj13
27 Jun 17#698
It was actually a manager from the billing team that fobbed me off with an email and a "we can't do anything further" spiel. I hung up and went through to retentions where the CA spoke with the digital team who came back with the same. I went off on a rant and used the same speech about not honouring the deal. CA spoke to another manager and they have now escalated with the campaign team who will apparently seek to resolve this. They have promised to call me back this Thursday with an update. Fingers crossed.
AndyWalker85
27 Jun 17#697
siraj13
27 Jun 17#696
I was emailed by the company to confirm that I would receive my voucher "around 14th June". No sign of it yet (yes, I've been checking my junk folder every day). I called up EE who fob me off with the email and phone number for the company and regardless of explaining that I took this deal out exclusively because of the voucher, they parrot what they've said before. Any advice on what to do next?
fauj
27 Jun 17#695
Are people registering complaints with EE directly? I called them yesterday regarding this and they said as its a 3rd party offering the voucher it isn't to do with them and as far as they are concerned they are honouring the contract that is being offered...I called the 3rd party number and have been told on 2 separate occasions a manager will call me back but I haven't had a call yet..
fahimmi10
26 Jun 171#694
The Galaxy S8 as it would be £508 (already have a £20 Amazon voucher from before) and means that I would have a UK version rather than the branded Italy version which is going around on hukd recently.
AndyWalker85
26 Jun 17#693
what phone are you planning on getting out of interest?
fahimmi10
26 Jun 17#692
I was told they would escalate it but I still have to wait 5 days. I fly out Wednesday. I wish it would have come today so I could have ordered my new phone. I won't come back for 2 months
kad786
26 Jun 17#691
They first told me to email eevouchers@ affiliatewindow.com then said no it has changed to [email protected].
" I'm sorry for the email address they've given you. I can see you've said you've contacted that email address numerous times already. The company who deals with those vouchers has changed quite recently. The team you need to contact about the vouchers, if these have not been received after 90 days from connection, is [email protected]."
"The terms and conditions for the offer suggest you'll receive it within 90 days after the 14 days cooling off period. The cooling off period ended on 29 March."
After I told them that they have not replied for over 7 days now, they then escalated my query. You have to insist that they deal with it or you will be canceling the contract as it was missold.
kad786
26 Jun 171#690
Ah! Great. Thanks and well done!
AndyWalker85
26 Jun 17#689
It was credited to my ee account. Just called ee up and apparently they credit your ee account and then it goes back into your bank account within 7-10 days.
neither would I be, I have plans for the Amazon voucher
sweetescape
26 Jun 17#686
I wont be happy if they put mine in the EE account! It was meant to be a voucher for amazon not towards the bloody phone bill
kad786
26 Jun 171#685
Was it credited to your bank account or EE account? How do you see your credit on the EE account?
AndyWalker85
26 Jun 17#684
Ive just checked my ee app and it looks like ee have put the £100 in my account. Id upload a picture but dont know how to do it.
sweetescape
26 Jun 17#683
Thankyou, I've just rung and they said to wait 5 days for them to look into it :smirk:
kad786
26 Jun 17#682
EE complaint did deal with it for me. Mention my complaint reference 4784690, say a friend of yours was having the same issue.
fahimmi10
26 Jun 17#681
Right now the 01565 number as they deal with vouchers and EE doesn't deal with it. I just called the number above and they said they can put me through to complaints but I would still have to wait upto 7 days after they have failed to contact me after they promised to get in touch.
sweetescape
26 Jun 171#680
Who is best to ring the 01565 656251 number or EE directly?
kad786
26 Jun 17#679
Also:
I asked:
"Will this be loged so I may contact you if nothing happens? its taken me over 1 hour to get this far with you today."
EE replied:
"Yes. It's all logged with us under complaint reference 4784690 so if you do need to come back through at all the information will all be there. If you do need to come back through, let the chat agent know you were escalated to the complaints team and we're dealing with it, so they can put you straight back through to us."
If anyone wants to use this complaint reference 4784690 to help them speed up their enquiry.
kad786
26 Jun 17#678
After over an hour talking to EE the have concluded:
"They have confirmed you are eligible, but there seems to be a system issue at the moment that is stopping them from generating the code for you today when they've tried. They have escalated this as an urgent priority and they will send it to you as soon as that's rectified. It should hopefully only be a couple of days at most to get that to you."
kad786
26 Jun 17#677
EE complaint department is now dealing with it. They have said:
"It's certainly not a fraudulent company, as it's a deal we are aware of and we have their details internally to pass customers to for queries."
"It looks to me like you should receive it tomorrow. I'm trying to get confirmation from that team."
meedster20
26 Jun 171#676
I also contacted EE directly after my call to the number I previously specified didn't prevail. The advisor stated it was "best to stay away" from such deals. Well this irritated me somewhat as the contract was sold directly via EE itself ! He admitted that they didn't even have sufficient contact details for who was dealing with it. I've made a formal complaint and provided them with notice that I will be cancelling my contract if their attempts to contact this company don't work as I've been mis sold goods. He agreed to contact me back within a few days with an update. Definitely put me off doing something like this again. :neutral_face:
perfecto
25 Jun 17#675
I contacted EE direct Thursday, they said they know about the £100 voucher. She took my details and contacted a different team. She advised that you will receive the voucher in the post within 90 days of accepting the email they sent after the 14 days or during the cooling off period. So it's 90 days from when you click on the link in the offer email you recieved, not when you signed up to the contract. In my case I have to wait until 4th July.
If I don't get it I will complain to Ofcom by before I do you need to request a deadlock letter from EE.
dazzahannaford
25 Jun 17#674
I did say that to EE on twitter and they didn't reply to anymore of my comments!!!
georgeavramescu
25 Jun 17#673
All of us, shouldn't take the pill that they, EE try to sell us, that offer came from a third party, we got the contract on official EE website not on mobiles dot co dot UK or else. In the confirmation email from EE, they mentioned the voucher too, so, all together, it should be in contract t&c... If we don't get the voucher in time, we should be able to cancel the contract without any termination fees.
minty_
23 Jun 17#672
Just spoke to them again, the lady has put mine through to the complaints department.
Apparently there dealing with people's offers in march, this is when I sign up & hopefully yourself.
Just have to wait another 7 days and see.
Who?
23 Jun 17#671
Another 7 days apparently....hmmmmm.
Who?
23 Jun 17#670
Thanks for all the updates people. I tried calling yesterday but after being on hold for 5 minutes I couldn't take their music any longer.
djwent
22 Jun 17#669
I can assure you that you can trust me, I received mine via an email and it's credited to my account. If you read back then you can see I've been chasing them for well over a month. I've no idea why the emailed me the code, but they did and it works. As I stated, when I spoke to them there is only one lady who deals with all the vouchers and she is snowed under.
Dont trust djwen, this might be one of their own posts.
fahimmi10
22 Jun 17#667
"Codes still need to be generated" this is what happens when I call regarding my voucher.
I would have liked to have used it to order a new phone before I fly out but it seems like that won't happen
LD67
22 Jun 17#666
djwent above seems to have.
I spoke to their online chat team and the guy on the other end admitted they had quite a few people enquiring about this. Its a pain in the ass but given EE reguarly offer amazon vouchers as part of broadband etc I dont think this is a case of dissolve and leave. Its just **** service/ communication.
kad786
22 Jun 17#665
I think they are stalling everyone, waiting to collect all of their commsion from EE and then desolve the company. They will start another company in a diffrent name.
Has anyone actually recieved a voucher?
Got this 2 days ago (how long does it take to genarate code):
Good Afternoon,
We are waiting for your code to be generated.
Once this is done, your will receive your gift via email.
Thank you for your patience.
Kind regards,
My EE Rewards Team
sweetescape
22 Jun 171#664
14 days is a joke
AndyWalker85
22 Jun 171#663
Didnt get the call back i was my promised so called customer service, spoke to a lady called becky who said they will be crediting my bank account with £100 in the next 14 days.
sweetescape
22 Jun 17#662
Nope no response. EE on facebook told me to email eevouchers @ affiliatewindow. com but no response there either
LD67
22 Jun 17#661
Has anyone had any sort of response from info@ myeeoffers.co.uk ?
Emailled a few times with no response.
There seems to be quite a few people complaining on twitter. Hopefully this will start to gain traction.
henryftw
22 Jun 17#660
Email received on 12thMay
We have now been updated from EE that your voucher code will be sent to your email address 90days from your creation date. This should be the 12th June 2017.
I want to thank you for your patience in waiting for the update from EE. Your voucher will be sent as an ecode voucher to your email address, please check your junk and spam mail also.
Called on 13th June
Will pass issue onto manager
Called 22th June
Code has been claimed and waiting for IT team to decrypt it before sending amazon code :confused::man:
minty_
22 Jun 171#659
Cheers, hopefully you might get something today,
AndyWalker85
22 Jun 171#658
I rang customer services, and asked for a manger and was told there wasnt one available so i ask to be put though to disconnection team and he magically app
minty_
22 Jun 17#657
What number did you call to get through to a manager?
fahimmi10
22 Jun 171#656
You got lucky as they told me that I would have to wait upto 7 days for a response... might need to call them again when they open
AndyWalker85
21 Jun 17#655
Finally got though to a manager who seemed like he knew what he was doing, he said he will either have a £100 amazon voucher code or will be putting £100 cash into my bank account tomorrow We will wait and see
sweetescape
21 Jun 171#654
I've just commented on their Facebook page. They told me a different email address to contact. Shambles!
mattyboy7110
21 Jun 171#653
I tweeted EE and told them I was disappointed I hadn't had my voucher and that it reflected badly upon them.
I'm thinking if more people do this, they may apply some pressure on their partner to get this sorted or at least understand the scale of the problem.
minty_
21 Jun 17#652
I just called : Marketing Lounge Partnership Customer Service team on 01565 656251 / the number above.
Said they will contact a manager/ said this 9 days ago!
mark333
21 Jun 17#651
I have called them twice and still waiting
AndyWalker85
21 Jun 17#650
ring the number above, seems to get the ball rolling quicke
sweetescape
21 Jun 17#649
This is really peeing me off now! I got email saying it would be around 12th June. Still nothing. Email days ago saying where it is, nothing. So now Ive taken to sending the email again and again until they reply! Fuming!
mark333
20 Jun 173#648
Wonder how much hotukdeals made from the deal , 3 months and not a peep
kad786
20 Jun 17#647
I emailed today and got this reply:
Good Afternoon,
We are waiting for your code to be generated.
Once this is done, your will receive your gift via email.
Thank you for your patience.
Kind regards,
My EE Rewards Team
mark333
20 Jun 17#646
I called today and was told it would be dealt with by a manager, told another week
djwent
20 Jun 171#645
that's the email I received about an hour ago;
Good Afternoon,
We now have your code generated and this will automatically be emailed to yourself.
For your reference, your code is
XXXX-XXXXX-XXXX
Kind regards,
My EE Rewards Team
djwent
20 Jun 17#644
Wonderful news everyone...I have received my code, it's gone into my account and I am £100 in credit. BOOM, let the good times roll.
I was due it on the 12th but never arrived so emailed, got a reply apologising as I should've received it and they were referring it to a manager. I emailed again yesterday and just for my reply, they stated the voucher would be emailed out but have me the voucher code in the email.
For reference, when I called the lady said there is just one person dealing with all the EE stuff.
AndyWalker85
20 Jun 17#643
I've just rang 01565 656 251 and was told they will have to pass the query over to a manger who would call me within a couple of days to let me know what's going on. The lady I spoke to didn't have a clue.
minty_
20 Jun 17#642
Who is :
01565 656 251
They didn't say when I called them, as it's been 7 days since I called them.
Also is it possible to cancel our contracts as we have not received our vouchers?
henryftw
20 Jun 17#641
A bit of a joke but can't say I'm not surprised
Jumpinbeans
19 Jun 17#640
Hate to be the bringer of bad news but this was the email i got and i am still waiting.......
AndyWalker85
19 Jun 171#639
I had an email saying I will receive my voucher on the 20th which is tomorrow so will have to wait and see. Not holding my breath tho.
LD67
19 Jun 17#638
Still waiting for voucher .. 3months date was yesterday.
bizzlebyron
16 Jun 17#637
Well it seems like a decent way to get out of your contract if you wish I guess if it don't show up.
Might skip back over to my old network and take advantage of their new customer offers.
perfecto
16 Jun 17#636
Has anyone actually received their £100 code yet to spend at Amazon?
Jumpinbeans
16 Jun 171#635
I called them this morning and they said they were waiting for the codes to be provided before they can be allocated. Not a good service to be honest. Its not like these requests just appeared. They had 90 days to collect them.
minty_
16 Jun 171#634
Little update:
Email was send on 9th June and received today 16th June from EE OFFERS:
Good Afternoon,
Thank you for your recent email.
Your order code has now been arranged with EE, once we have the code we will send this via email.
Kind regards,
My EE Rewards Team
LuxoR
16 Jun 171#633
I have chased again today via all 3 channels (chat email and phone) will update if I get any joy
Jumpinbeans
15 Jun 17#632
Mine was due on the 13th but nothing so have sent another chase email.
kad786
15 Jun 171#631
Nothing yet. Got this 3 weeks ago:
Thank you for your recent email regarding your gift voucher with EE, sorry for the delay in getting back to you with a response.
We have now been updated from EE that your voucher code will be sent to your email address 90days from your creation date. This should be around the 12th June 2017.
I want to thank you for your patience in waiting for the update from EE. Your voucher will be sent as an ecode voucher to your email address, please check your junk and spam mail also.
fauj
14 Jun 17#630
Has anyone who should have had their voucher by now receieved any updates from EE?
mattyboy7110
13 Jun 171#629
If you click on the link in the email they sent and then go to the FAQ it says:
How long do I have to wait to receive my gift?
You will receive your gift via email within 90 days of passing your 14 day cooling off period and still being connected to the EE network.
perfecto
13 Jun 171#628
My terms say, 14 days after sign up I will recieve an email that I have to accept which I did.
I was then advised voucher will be within 90 days.
mattyboy7110
13 Jun 17#627
I looked at the terms and it’s 90 days after the initial 14 days. So maybe another two weeks before it comes.
Mr.Mot
13 Jun 17#626
I ordered on the 15th. Not holding my breath that it will be paid without a fight
djwent
13 Jun 171#625
I'm the same....should've received mine on the 12th as well so will give them a call.
minty_
12 Jun 173#624
I phoned 01565 656251, as I should of received my £100 voucher by today 12th June 2017.
The lady of the phone, said everything is correct and I should of received this.
Now she is emailing Ee accounts manager to authorise this,it could take up to 7 days.
Will keep you informed.
bulkybuy
6 Jun 172#623
yes, that helps thank you. Was on here looking for just the answers as with some companies ie. BT Broadband the cashback offer expires if you don't claim it within 3 months. Looks like you have to wait 3 months before you get your cashback for this one. All these different rules about when is too late or too early means that you can easily miss out if your not on the ball with this. Thanks for this - Will wait patiently
meedster20
5 Jun 172#622
Hi guys just wanted to let you know if you want query your voucher you can call this number 01565 656251 and they can provide you with an update. The advisor did state the vouchers will come through a couple of days before you hit 3 months with EE. So my 3 month date is 24th June and she said my voucher will be coming through on the 22nd June. Hope that helps anyone who was thinking it was never gonna come like me!
AndyWalker85
25 May 174#621
Had a reply yesterday afternoon, looks like we will still be getting the vouchers.
Good Afternoon,
I hope you are well.
Thank you for your recent email regarding your gift voucher with EE, sorry
for the delay in getting back to you with a response.
We have now been updated from EE that your voucher code will be sent to your
email address 90days from your creation date. This should be around the 21st
June 2017.
I want to thank you for your patience in waiting for the update from EE.
Your voucher will be sent as an ecode voucher to your email address, please
check your junk and spam mail also.
Kind Regards,
EE Rewards
Nethermancer
21 May 174#620
If your buying decision was influenced by the £100 voucher (most of us use Amazon regularly so the voucher is effectively cash) then we can demand compensation from EE. They cannot fob us off with saying that the offer was from another company when the voucher is clearly listed on the confirmation invoice they sent.
AndyWalker85
21 May 17#619
Didnt realise that, thanks for your reply!
bizzlebyron
21 May 17#618
I believe it was affiliated and/or promoted by them? I know it was 'stickied' to the front page for quite some time.
AndyWalker85
21 May 17#617
Please excuse my ignorance but what is Hotukdeals going to be able to do about it?
Stronz91
21 May 171#616
Get everyone to mass email hotukdeals demanding action if the £100 doesn't materialise.
AndyWalker85
21 May 17#615
Just had a call back as promised by EE, the lady said she sent an email to myeeoffers but because its an external company, ee blocked the email and she has no other way of contacting them so will need to keep emailing them myself. Anyone else heard anything? Not looking promising!
AndyWalker85
18 May 172#614
I have also just rang up ee and they have sent an email to myeeoffers to find out whats going on with the vouchers and is going to get back to me. Will update you when i get a reply.
GoshILoveABargain
18 May 173#613
I rang EE after myeeoffers said its nothing to do with them. So a guy at EE is dealing with it now and said he'll keep us informed. He said that if the voucher doesnt materialise then there will be "something" they can do, as I'd said it was only the Amazon voucher that swayed us to buy this in the first place.
AndyWalker85
17 May 17#612
Any update on when we are likely to get our vouchers?
bizzlebyron
16 May 17#611
He was winding you up with an average executed joke.
The email you need to whitelist is [email protected] - its quite straightforward to do.
Nethermancer
16 May 17#610
Easier said than done if you get around 400 spam emails a day and hotmail allows searching every folder except spam/junk. What domain did it come from? If we know that we can add it to a safe list and get it in our inbox.
Zoe_B
16 May 17#609
It's a shame there isn't a dislike button lol :P
Who?
16 May 17#608
Just got my voucher check your spam folder.
lol j/k
Hmootm
12 May 171#607
Thanks, typically just after I posted I got a reply so yes, it was around 24 hrs.
shyammayhs
12 May 17#606
Around a day!
But I'm guessing it depends on how busy they are etc! :smiley:
Hmootm
12 May 17#605
Hi, I never received an email or if I did it was in junk and got auto deleted. I emailed [email protected] yesterday but was just wondering how long it took before anyone got a reply?
Hmootm
shyammayhs
9 May 17#604
Got the same email!
minty_
9 May 17#603
Thank you for your recent email regarding your gift voucher with EE, sorry for the delay in getting back to you with a response.
We have now been updated from EE that your voucher code will be sent to your email address 90days from your creation date. This will be around the 12th June 2017.
I want to thank you for your patience in waiting for the update from EE. Your voucher will be sent as an ecode voucher to your email address, please check your junk and spam mail also.
I can now confirm that this has been resolved.
Kind regards,
My EE Rewards Team
Nethermancer
8 May 171#602
I also received the exact same Email. Since I get hundreds of spam Emails per day and Hotmail does not allow searching the spam folder (why not - is it a security risk?) it will be easy to miss. I would suggest adding the [email protected] Email address to a safe list so it does not go to the Junk/Spam folder when it arrives. Easy to do in Hotmail, not sure about other systems.
Nethermancer
8 May 171#601
I also received the exact same Email. Since I get hundreds of spam Emails per day and Hotmail does not allow searching the spam folder (why not - is it a security risk?) it will be easy to miss. I would suggest adding the [email protected] Email address to a safe list so it does not go to the Junk/Spam folder when it arrives. Easy to do in Hotmail, not sure about other systems.
TheMo123
8 May 17#600
Any updates?
jda78
8 May 171#599
I didnt recieve a form, This is the email response I received when questioning EE Rewards about the £100 Amazon Voucher,
Good Morning,
Thank you for your recent email regarding your gift voucher with EE, sorry for the delay in getting back to you with a response.
We have now been updated from EE that your voucher code will be sent to your email address 90days from your creation date.
I want to thank you for your patience in waiting for the update from EE. Your voucher will be sent as an ecode voucher to your email address, please check your junk and spam mail also.
I can now confirm that this has been resolved.
Kind regards,
My EE Rewards Team
Yuslogzz
6 May 17#593
Why is everyone getting gassed and acting like they've been scammed. If you've filled that form in you'll get your voucher within 3 months. Patience people
GoshILoveABargain to Yuslogzz
8 May 17#598
What form? it would seem lots haven't even had this form. Us included. It makes us worry becuase there will be timescales linked to this. Those of us who have received no correspondance at all are getting edgy that we will miss out on the very thing that made this deal hot in the first place, to only be told we didnt fill in this 'elusive' form within a specified deadline.
mrflashharry
7 May 17#597
I was the same in that I never got a form to complete. When I emailed myeeoffers they said to check the email junk folder. I checked for a couple of weeks then emailed them back and they replied to say that is was validated and the voucher will be sent in line with terms and conditions. So I am assuming I don't have to complete a form that never arrived.
gemmes
7 May 171#596
What form? I was never given any form to fill in. I only made a purchase through EE which happens to mention the Amazon £100 in confirmation email.
loha
6 May 17#595
I am quite confident you will get your your cashback eventually. However, when you sign for an offer and then they pass you from pillar to post when you raise queries that definitely turns me off and hence reason I bailed out within the 14 day terms.
perfecto
6 May 17#594
Yes, it did say within 3 months so could be June..
if we don't here by June there's enough of us on here to stick together and raise it more formally ...
mrflashharry
6 May 17#592
What the heck is going on? No one now wants to the responsibility for this heavily UKHOTDEALS plugged offer. what is UKHOTDEALS going to do about it? The last time I got this offer (3 years ago) it was affillatewindow that issued the £75 ok. But all my correspondence on this deal is with myeeoffers.co.uk who emailed me 2 weeks ago:
Good Afternoon,
Thank you for your recent email
I can see that this has been validated with EE. Your voucher will be sent in line with the terms and conditions.
Thank you for being patient,
Kind regards,
My EE Rewards Team
Sparkle - pls let us know how you get on with EE thanks
GoshILoveABargain
6 May 17#591
I've emailed [email protected] who said its nothing to do with them. They said to email [email protected]; who said its nothing to do with them and needs to be taken up with EE themselves. They gave me a phone number 0800 956 6000, I am now guessing will say its nothing to do with them either.
minty_
5 May 17#590
Thanks for purchasing your new device/tariff with EE!
To redeem your £100 gift
You will have up to 3 months from the date you receive this email to claim your gift. You will require your EE order reference, starting XKN, to claim. This can be found on the order confirmation email.
Once you have passed your 14 day cooling off period and are still connected to the EE network, you will receive an email containing your £100 gift and how to redeem. This will happen within 3 months of connecting to the network.
If you have any questions, please do not hesitate to contact us on [email protected].
Thanks,
The Marketing Lounge on behalf of EE
I did mine 29th March, maybe 3 months is 29th June I will have to wait.
gemmes
5 May 171#589
The Amazon voucher appears in my confirmation bill. When I contact EE Support they redirect me to an email address [email protected] and I have not received a response from the email address in days.
We may have been had.
dm2004
3 May 17#588
I think we have all been had!
Jayswa
3 May 17#587
So nobody received yet?
mrflashharry
2 May 17#585
Nothing to do with EE according to sales guy I contacted the day after the order was placed. He said it was an ukhotdeals and marketing company offer. I didn't question it because I had got the £75 amazon voucher on a SIMO deal a number of years ago. I am still waiting too.
mark333 to mrflashharry
3 May 17#586
No comment from hotukdeals
mittromney
2 May 171#584
That was 5 weeks ago for me. they've not bothered to reply to further emails.
who was running this promo, EE themselves?
mrflashharry
28 Apr 171#583
I didn't claim via the email as I never got one so I emailed them (see response in previous post) but they said it was validated and issued in line with terms and conditions.
callumxx55
28 Apr 171#582
Iv messed this up completely. I didn't claim throughly the email, it must of went to spam so I didn't notice. Can't find the email now. What do you think I should do? Will they even let me still claim?
perfecto
27 Apr 17#581
My 1st bill was 34.99 also, however informed it will drop next month, even though I'd used a different sim and email address when setting up and porting my no they tied my old account to the new account - possibly direct debit details? I will have something to say if they use that as an excuse not to pay the £100 amazon voucher. As the old and new account are total separate accounts and contracts (different phone number, old account was already on notice to close).
mark333
27 Apr 17#580
Yes , filled in in but not heard anything
mrflashharry
26 Apr 17#579
Email received six days ago after enquiring about the redemption email:
Good Afternoon
Thank you for your recent email
I can see that this has been validated with EE. Your voucher will be sent in line with the terms and conditions.
Thank you for being patient,
Kind regards,
My EE Rewards Team
Notice my first bill is £34.99 and not £19.99 and they billed it to wrong bank account. It went to an old account I used previously?
mark333
24 Apr 17#575
Not heard anything either
henryftw to mark333
26 Apr 17#578
Did you get a claim email?
bizzlebyron
25 Apr 17#577
About to refresh my first months allowance; still no word for me either.
They said it could be up to 3 months so I am not too fussed.
minty_
24 Apr 17#576
Nothing my end
Mr.Mot
24 Apr 17#574
Anyone actually received a voucher yet?
Had the claim email and filled that in but no voucher as of yet...
shaggy
17 Apr 17#573
Is that their normal policy though??
AcidJiles
14 Apr 171#572
3 just did it for me for free, zero issues and even gave me 20 mins free credit incase I needed to make a call to verify the SIM.
Jayswa
9 Apr 17#570
Any updates on the voucher?
henryftw to Jayswa
11 Apr 17#571
Good Morning,
Thank you for your recent email
I can see that this is being looked into with one of our campaign managers, I have added your details and notes onto the log. We will in contact once we have a resolution.
The clever keyboard warriors of HUKD voted it cold, but I thought it was an excellent deal and got one myself. Deal is still on. If above doesnt work, search it via USWITCH as I think its a USWITCH exclusive and you have to use a code supplied by Uswitch.
Be very careful of using another network PAYG sim to port your current EE number (assuming youre with EE currently) and back to EE again on this deal. I ported out to O2 PAYG, and while the port out worked OK, O2 wouldnt release me a PAC code until I topped up with £10. I got lucky though as I complained to head office after a misleading chat transcript and they gave me my PAC code to go back to EE. I would personally port out to Asda next time as I believe that requires a min £5 top up.
austinc
3 Apr 17#568
Iphone 7 for 25.99 a month? please share a link!
mercurystar999
2 Apr 17#567
My claim email was I'm the junk folder. All filled in now and just awaiting the voucher
LastWhiteKnight
1 Apr 17#566
Ok mate, thanks for confirming
mooo
1 Apr 171#565
The link was specific to me only. I would contact them and explain you haven't got your email yet.
I've found my email in my spam folder of my Gmail account.
mooo
1 Apr 17#563
Found the claim email! Now claimed my £100 amazon voucher! Wooohoo!
LastWhiteKnight to mooo
1 Apr 17#564
Could you tell us if the email and the instruction to claim generic or was it specifically for you? Im wondering if its worth just emailing [email protected] with my xkn number :neutral_face:
Screamadelic
1 Apr 17#562
Did anyone receive their first bill today? Mine's come to £20.86 with VAT when I was expecting £19.99 as per the deal? Might be a small amount though I'm just anticipating future bills.
My breakdown according to them is as shows:-
Monthly plan charges - £29.88
£10 plan discount - £8.33 (?)
£5 plan discount - £4.17(?)
= £17.38 (£20.86 with 20% VAT)
Any idea why?
LastWhiteKnight
1 Apr 17#561
Exactly the same for me too :disappointed:
mooo
30 Mar 17#551
Still no email :disappointed:
henryftw to mooo
1 Apr 17#560
same here, ordered few hours of this deal going up
used iCloud email...
fitzycat
31 Mar 17#558
Email arrived in spam :smiley:.
henryftw to fitzycat
1 Apr 17#559
any contact info on there?
I used my apple email this time instead of gmail.. :disappointed:
what is the claim process? is it just a generic link and you put in order details?
duncancosgrove
31 Mar 17#556
what email address does the voucher email come from? save me having to wade through page upon page of gmail spam folder :smiley:
duncancosgrove to duncancosgrove
31 Mar 17#557
ok no worries just found it.
Jayswa
31 Mar 17#554
Claimed.. Now how long is our cooling off period?! :smiley:
tckay to Jayswa
31 Mar 17#555
14 days I think :smiley:
Jayswa
31 Mar 17#553
Got my email!
fitzycat
30 Mar 17#552
Not yet !!
shaggy
30 Mar 17#550
Just went through this process and been told by the o2 CS that they cannot give me the PAC code until I top the payg sim up! Very annoying as others on this thread implied they did it without tipping up! I'll try speaking to another CS advisor or online
minty_
29 Mar 17#549
Cheers guys,
Was in the spam folder.
threshal
29 Mar 17#547
My email was is the spam/junk folder too - wouldn't have checked in there if it wasn't for the comments here!
Thanks :smile:
Mr.Mot to threshal
29 Mar 17#548
Same here, I do check spam but would usually delete anything with "claim your gift"
Gmail filtering that into spam for me BTW
sgodha
28 Mar 17#545
Thanks sh20 but I just cant see in any of emails from EE to me.
Little worried as looking like loosing £100 - Checked SPAM/DELETED and its no where.
sh20 to sgodha
28 Mar 17#546
did you get the shipment confirmation? You should have an email from: [email protected] - and the subject is: Your 4GEE SIM is on its way - xknxxxxxxx
sh20
28 Mar 171#544
I got mine (also in spam) - you get the Xkn from your order confirmation email ee sends you (I have it in three separate emails from them)
sgodha
28 Mar 17#543
I got email but dont find order number starting with XKN in confirmation email.
How to get this now?
fauj
28 Mar 17#542
got my email today as well in the junk mail!
mark333
28 Mar 17#541
Got my email in junk. Says gift card will be sent by email up to 3 months after cooling off period
beefqueen
28 Mar 17#540
Has anyone had problems getting their SIM? Placed an order last Friday, was told it was being processed and have heard nothing since.
Frasr
28 Mar 17#533
Got an email to claim the £100 voucher but it was in my spam folder.
hey mate - the email they gave me was for their previous voucher fulfilment agency, so I'd guess the one in OPs post is correct. Also - looks like people have started getting theirs through so should just be a matter of time
Al18
28 Mar 17#534
Odd. I got a text and followed the link to the Google play store to download the app and it told me to pass over my card details. I uninstalled the app clearing cache and then followed the link to install it again, and once the app was open it recognised I had a deal with EE (required more permission, android users know what I'm talking about) and it carried on just fine
shaggy
28 Mar 171#532
Even better, since I posed the above Someone replied earlier O2 payg sim requires no credit adding - i ended up buying an iPhone 7 contract off EE For £25.99 per month and have ported number out to o2 and will port back to the new phone tomorrow. Just a days inconvenience
Yuslogzz
28 Mar 17#531
Unfortunately that's what apple's trial's are like they take card details etc.. but make you sure you cancel before the 6th month is up so you don't get charged
Al18
28 Mar 17#530
I did that for the Apple Music but on the App it still asks for my credit card details
mooo
28 Mar 171#529
I am still waiitng for my claim email
Al18
28 Mar 17#526
Where and how do I activate the free trial for BT Sport and Apple Music?
got this deal, they messed up the order at first as it was an additional line on my account, had to call up customer services and got it sorted it now with the amazon voucher and because i am an existing customer they gave me the deal for £16.50 rather than £19.99 a month on 12 month sim including Amazon voucher, bargain :smiley:
AndyWalker85
26 Mar 171#522
Any info on the voucher? Was it emailed to you? Do it have to be used in one go? Cheers for the reply
splodgebob
26 Mar 17#520
Has everyone received their sim? I ordered on 15th March and had a dispatch email the same day but nothing has arrived
fitzycat to splodgebob
26 Mar 171#521
Yes, ordered 19th, dispatched 21st and received 22nd.
readyrock
26 Mar 17#519
Anyone had £94.50 tracking from TopCashBack? As mine is listed at just £35 pending currently,
Screamadelic
26 Mar 17#518
Does anyone know if I can activate this EE SIM just before my current phone package ends on the 15th April? Or do you need to activate it as soon as you get it to claim all the benefits?
I just had an email through saying my estimated bill date is 28/04 and estimated payment date is 06/05 so I'm presuming I can hold off?
AndyWalker85
25 Mar 17#517
Anyone received the redemption email yet?
jhonny20041433
25 Mar 17#516
Damn! Badly wanted this deal. Plus cashback has gone down to £45, so can't use that.
tckay
25 Mar 17#515
And how do we know if it's been accepted? When I rang CS they said the deal had nothing to do with them.
v5uly
25 Mar 17#514
Yes that is what EE CS told me as long as you had the amazon voucher code accepted
heman
24 Mar 17#513
Ignore, just read the expiry time. I wonder if the cashback sites will still have rewards now the amazon vouchers have expired?
v5uly
24 Mar 17#511
Just to let everyone know that who ever got the deal will get their Amazon vouchers through the post after 90 days..dont need to do anything just been told by customer services.
pete147 to v5uly
24 Mar 171#512
does that mean we have to do nothing and they will just send them?
stevenreynolds
24 Mar 17#510
Can't reply to the chap who also got two sims - they are being extremely obstructive when i have given them written notice to stop any contract - they won't put it through if its not on a form (which is nonsense) they wont put it through unless this detail, that detail and the other detail is provided for "data security reasons" which is a load of nonsense.
sh20
24 Mar 17#504
If anyone is interested, I just called ee and was given a completely different email address to what is listed on the post in order to claim the voucher. I will email them now and if it is succesful I'll post it here for others to try
mark333 to sh20
24 Mar 17#509
Nice one
hayleyda
24 Mar 17#508
It won't accept my postcode either????
ellawookey
24 Mar 17#507
no, but the op said the amazon voucher is ending early...
ellawookey
24 Mar 17#505
if I buy this deal now, would I still it get the amazon voucher or is it too late??
ScroopEgerton to ellawookey
24 Mar 17#506
Is it noon yet?
Jayswa
24 Mar 17#503
If you didnt tick the boxes for apple music & bt sports you can add them via the myee app once you have the sim set up and working, Just did this myself and its working fine :smiley:
gemmes
24 Mar 171#502
^In the deal description above.
help321
24 Mar 17#490
this deal doesnt workout to be 11.66 p/m :\ that a lie.
you still pay 19.99£ per month for the whole duration of the 12 months.
You get an AMAZON giftcard worth 100£ thats it.
joelw to help321
24 Mar 17#501
Quite clearly stated in the original post.
fauj
24 Mar 17#500
cashback wont work with this offer, OP already stated this...
ddarren77
24 Mar 17#499
cashback now only £45
Date: 23rd March 2017 10:35:53
Retailer: EE SIM only contracts
Follow for retailer alerts
Purchase amount: £19.99
Cashback amount: £45.00
usmanozzy786
23 Mar 17#486
I brought this contract and received the sim today, do I have to activate it before tomorrow or can I do it by weekend?
tafarrant to usmanozzy786
24 Mar 171#498
You will be fine, you already digitally signed the deal. my sim hasn't come yet and obviously the ones that order today pre noon will not get theirs till next week.
uk1raver
24 Mar 17#497
The Quidco cash back has now been lowered to £70..
uk1raver
24 Mar 17#496
The Quidco cash back has now been lowered to £70..
gemmes
24 Mar 17#493
**Update Amazon voucher is being stopped early, offer now ends 24th March at Noon**
I just ordered then noticed this message. Phew.
tckay to gemmes
24 Mar 17#495
Where did you see this? Has ANYONE actually received a redemption email re the voucher?
wp70
24 Mar 17#494
Tried to order this but not accepting my postcode - anyone had problems with it.
deany76
24 Mar 17#492
Just following on from above post.
Folks new to EE could test the signal with the ASDA payg sim also.
Business customers - we have five sim only with 10GB shared, unlimited mins and text - £60.00 plus VAT or £12.00 plus VAT each
So this kind of price target is availaible, but perhaps only for a number of users, not sure. Worth a call to EE business sales, if sim only meets your needs.
Great post.
Only thing I would change is instead of the Three payg sim is get an ASDA payg sim.
• ASDA piggy back off EE, so great signal, no loss of service to use credit
• Sim is free 08000792732 delivered or £1.00 in store
• top up minimum £5.00
Cheers
Kermagod
23 Mar 172#485
Just checked, TopCashBack are paying £94.50 for this. Don't know if it's been mentioned in the thread already.
Edit: Ignore me, it's been said already.
mtuk1 to Kermagod
24 Mar 17#489
Not in addition to the Amazon voucher they're not.
Screamadelic
23 Mar 17#488
Brill deal, just ordered!
fauj
23 Mar 17#487
ordered this today, super hot deal. As an existing customer i ordered a PAYG 3 sim and will transfer the number over and back to ee like previously mentioned by other people, seems simple enough. I spoke with EE customer services they said the amazon voucher is sent out within the 90 day period.
alonso
23 Mar 17#484
Thanks for this, just ordered :wink:
bfam
23 Mar 17#483
Was looking to do this before the original closing date! Luckily I did it today! Cheeky dogs!
Xeijin
15 Mar 17#214
I forgot to tick the add-on boxes for Apple Music & BT Sport ... anyone know if they will still provide if I follow-up?
joelw to Xeijin
23 Mar 17#482
Just made the same mistake, gave them a call and they added it. Was a bit confused about the roaming add-on, isn't this already included in the plan even if not switched on here?
Apogee00
23 Mar 17#480
Stop showing me this bloody deal hukd
henryftw to Apogee00
23 Mar 17#481
Why? hukd love money from affiliate links and we love money, so we love hukd
Al18
23 Mar 17#478
Can anyone who's ordered this and received their first paper bill post it on here please? I'm trying to understand mine but it's hella confusing and I'm sure they've cocked something up
sh20 to Al18
23 Mar 17#479
I got mine yesterday - I believe it was 2 discounts (£10 + £5) applied to end up at 19.99 - I have still not recieved my amazon voucher email :disappointed:
bfam
23 Mar 17#474
Tried ordering it and it wouldn't work, browser issues I believe as it has gone through using Chrome.
Big FAT thank you OP! Vodafone didn't want to play ball so it's their loss!
Should I wait for the SIM to arrive before porting my number over from Vodafone? I have the PAC code from Voda already.
RossMacGiill to bfam
23 Mar 17#476
yes wait till you get your sim card.
mark333
23 Mar 17#477
I was on EE (contract just finishing) got PAC from them and put it on Tesco pay as you go ( using Tesco chat on net , took a couple of days then got PAC from Tesco and went Instore to EE and they used it , took another day . Worked perfect
AnonOne
23 Mar 17#475
So I'm in the middle of doing this, have received my PAC code and it's switching across to a 3 PAYG SIM.
However EE cancelled my order as they recognised my mobile number and said it's not available to existing customers.
Maybe once the number is fully transferred it will work?
Anyone else have any ideas?
loha
23 Mar 17#473
I did not even get a proper confirmation email that mentions the £100 voucher. only comms i had was this:
"Welcome to EE! Thanks for your order - we're working through it now. We do need to speak to you to complete it though. Can you please give us a call (free) on 0800 9566042 as soon as you can."
When i rang them they said no issues (not sure why the asked me to call them) and that the sim was already on its way. i am worried and will cancel if i do not get confirmation. i had emailed [email protected] two days ago but no response whatsoever.
loopz
22 Mar 17#471
Just ordered by email doesnt say anything about the voucher!
Who? to loopz
22 Mar 17#472
Should be here on the confirmation email.
barkinglama
22 Mar 17#470
Just got and activated my SIM - the speed is roughly 4x GiffGaff, which is nice
Al18
22 Mar 17#469
OK I got my first paper bill and it seems like I've got several discounts on top? £12.50, £8.33, £4.17. Says my Monthly Charge Total is £4.16
mark333
22 Mar 17#468
The deal says new customers only
Ozzy001
22 Mar 17#467
Hi Guys,
i am an Existing EE Customer. i had a 24 Months contract of which have run out on January and was paying £36.99 a month, and thus as it finished January 2017 i am now on rolling contract paying the same £36.99 a month until i have seen this offer.
i have ordered the sim and 2 days later i have given EE a call on 08000790531 (no waiting too) regarding my order (They will ask for the XKN Number) of which you will get via email.
while on the phone they have told me that it will be processed soon enough so while i had them on the phone i have told them that i would like to keep my current number.
The lady said "most certainly" so as i called them on the current number that i wanted to keep they have changed the processing sim to the number i was using.
after the conversation about 1-2 hours my sims network disappeared so i knew that the number have changed.
and a day later my new sim card has arrived with my current number.
so no activation required no PAC code no switching to other network and back
they have done it all in one jolly go. WONDERFUL
Just to check i logged into myEE account and it has been updated to 20gb and also the £19.99 / Month
The only worrying thing is that i did not get an email regarding the £100 Amazon? WHY? Does anyone know?
Al18
22 Mar 17#466
One week on, still no tracking by TCB. I've been had
Yuslogzz
22 Mar 17#464
Just transferring myself back to EE using my old GiffGaff sim. Just got off the phone with EE after giving them my pac code to transfer back
Rastafari to Yuslogzz
22 Mar 17#465
Thanks for the update.
mark333
21 Mar 171#463
Just gave Tesco my PAC code on sat ,changed over today . Just off Tesco chat with new PAC code lol
stevenreynolds
21 Mar 17#461
bizarre. EE claiming i ordered 3 sims and then sent a cancellation form that you cant actually fill in.
When I pointed this out, they replied to fill in the form................
tckay to stevenreynolds
21 Mar 17#462
I actually received 2 sims - same account number, different phone numbers. EE have confirmed that only one is on my account but I bet I get billed for 2 anyway!
TheJinx86
21 Mar 17#460
Has anyone received a redemption email yet?
jasonwood999
21 Mar 17#459
Once I've moved my number to a temporary sim, I'm assuming I can request my PAC code from the NEW NETWORK straight away? Or do I have to wait for a period of time?
Gavin01
21 Mar 17#458
so I'm already ee custustomer but if i sign up for this as a new one would i get voucher
minty_
14 Mar 17#16
I am with virgin mobile:
20gig a month with rollover.
30 day contract
Should I change to this package?
madscientis to minty_
14 Mar 17#135
Yes. 4 G is faster
SJ01 to minty_
14 Mar 17#155
Call them up, they will offer it for £10 a month as they did with me.
asadhaider to minty_
15 Mar 171#216
Cracking deal, I ordered a EE sim two days ago to trial out so should arrive tomorrow (not in my name). Ex O2 customer, currently switched over to Virgin along with another famiy member and the signal in my house is a nightmare.
I am, Virgin has terrible signal in my house for some reason. Works great everywhere else though. EE supports 4G calling and WiFi calling on iPhones plus it's double speed 4G so will be faster. And Virgin customer service is also terrible.
We have four people in my house hold so I'm doing it this way - £19.99 + 16.20 + £12 + £12 = £60.49 a month. Works out a £52 a month for the first year because of the voucher. Currently the four of us are paying £48 a month on Virgin.
£19.99 = 20gb of data, unlimited mins, unlimited texts (full price) for me which also gives the £100 Amazon voucher
£16.50 + (12 + 12) = £40.5 shared 20gb of data, unlimited mins, unlimited texts between three people for three other family members who can all share the 20GB of data as they don't need it
I'm not sure if the three people sharing can be ordered online or only in store though. If it's over the phone, might try to haggle to get a free signal box although it shouldn't be needed as we have full WiFi coverage all over our house.
MUHAMID to minty_
16 Mar 17#324
You will get same amount of minutes, texts and data but with EE you get better roaming options plus £60 apple music & £15 on BT Sports but you bound for 12 months contract.
bugalugs5 to minty_
21 Mar 17#457
Quick question - how do you find Virgin in terms of data coverage, service etc?
mark333
21 Mar 17#453
The redemption email is sent within 5-7 days of purchasing the contract is what is says in the ops post . I assume you would fill it in then 90 days later get the voucher
tckay to mark333
21 Mar 17#456
Yes it does say that, but nobody seems to have received a redemption email.
Gavin01
21 Mar 17#454
Sorry if it been said before but is data tetherable?
mark333 to Gavin01
21 Mar 17#455
Yes it should be
tckay
21 Mar 17#452
I emailed [email protected] the day I received my sim and after a bit of back and forth received this:
On Friday, March 17, 2017, EE Offers wrote:
Good afternoon,hi
Your how to claim email is automatically sent out within 90 days of your policy start date. Please do also check your junk and spam folders. If the email is not received, please do contact us again and we can look into getting this manually claimed once the 90 day cooling off period has passed.
barkinglama
21 Mar 171#451
Its on my email from "Customer Services Team"
tckay
21 Mar 17#450
Where does it say about the voucher on the EE email?
pete147
21 Mar 17#449
surely if it's in writing on a confirmation email they have to honour it?
I've had the SIM, activated it and using it now but still no email for the £100 Amazon voucher.
Thank you to the original poster.
newyork0900
21 Mar 17#448
It does say that you have to have passed the 14 day period, before you will receive the voucher or am I missing something?
mercurystar999
20 Mar 17#446
I have it on the EE order email that the amazon voucher is included
mark333 to mercurystar999
20 Mar 17#447
So do I but says we should have had an email between 5-7days
dm2004
20 Mar 17#445
I'm calling up to cancel this sim as no one has had the email yet, don't want to be stuck with a 20 a month sim only deal
JC80
20 Mar 171#443
Has anyone actually had a redemption email through yet? Not had mine either
rasanh to JC80
20 Mar 17#444
NO REDEMPTION EMAIL yet
mark333
20 Mar 17#441
Still not got my redemption email . Anyone having the same issue
smitha to mark333
20 Mar 17#442
I havent got mine either. :disappointed:
Stronz91
20 Mar 17#440
Not to worry you but I've been waiting for my cashback with TCB for an EE contract from a year ago - still nothing!
dm2004
20 Mar 17#439
Ordered last 8days ago, recieved 4 days ago, but no email or confirmation about the amazon voucher yet, anyone had a email regarding the voucher? Thanks
alexcarter2
20 Mar 171#435
Has anyone taken the 20GB sim through TopCashback (Not this Hotukdeals amazon voucher version) with the 94.50 cashback and had it track?
Al18 to alexcarter2
20 Mar 17#438
I haven't had anything tracked by TCB and I ordered on Wednesday. First time using TCB too, never have issues with Quidco. Starting to regret going for the cash back instead of the Amazon vouchers
What about you?
martynpd
20 Mar 17#437
I second this. three have really been throttling data recently. I was in central Glasgow last week. 0.50mb/s down and 3mb/s upload with full 4g signal. couldn't get any work done. I'm now Pac coding my number over to EE using this deal. thanks.
gemmes
20 Mar 17#436
EE offered me some fairly pathetic deals when I cancelled my existing EE Sim Only contract.
Transfer will take a month and I need to TopUp £10 at the end of the current month. I shall order the new SIM soon.
Jayswa
20 Mar 17#434
Or was turned down the deal when they checks went through!! :smirk:
hot_sauce73
19 Mar 17#426
Hotukdeals.con still conning the public. It's their deal. Not EE. We think this site is for people to report good deals when really it's a company selling stuff. I asked EE. They said they won't be sending any vouchers so I guess it's deal.con doing that. By the way, asked EE and this deals.con offer goes up t o 34.99 after 12 month, lol. So make sure you take your voucher (if you get it) and run. Nothing to do with EE. Most likely you are getting conned by hotukdeals.con selling their own offers and them being sponsored by so called give aways
barkinglama to hot_sauce73
19 Mar 17#427
The confirmation email I got was from EE as it was through them that I signed up to the contract, this is a 34.99pm contract which is discounted to 19.99 for 12 months - how is that not a deal?
I have no reason to doubt that the 100 voucher will be honoured either
bryan1979 to hot_sauce73
19 Mar 171#433
There is so much inaccuracy in your post! Any chance you work for one of EE's rivals?
PrernaK
19 Mar 17#430
If you buy this now, can you activate the sim card 6 months later so the 12 month contract starts 6 months later?
smitha to PrernaK
19 Mar 17#432
no, it starts the day you order or the day it gets shipped
Be79n
19 Mar 17#429
Do not understand why this is so hot compared to the Three deal?.
smitha to Be79n
19 Mar 17#431
better customer service, better data speed, better coverage
tungle106
19 Mar 17#428
I called ee and asked about the deal and they upgraded my payg SIM to £10 6 months and £15 6 months (£150 over 12 months) within 30 minutes
no need to get Pac or anything
DJama
19 Mar 17#425
Awesome deal man, great find. Just ordered mine. Nice one!
Who?
19 Mar 171#424
Feels a bit odd using a deal run by hotukdeals. But it's great value and after 5 years looking forward to binning giffgaff and their slow speeds, will just have to be careful when it rises to £34.99 + RPI in 12 months time.
Looks like EE is really trying to boost their signup numbers before the financial year ends.
poolielad
19 Mar 171#423
Good deal
minty_
19 Mar 17#422
Switch to payg and order sim
Then once received sim, transfer your PAC code over.
MeesterX
19 Mar 17#421
Sorry if this seems like a silly question - wanted to know best timescale
1) Current EE customer. ---> 2) Switch to PAYGO -----> 3) PAC number transfer --------> 4) Get Deal ------> 5) PAC Transfer back to EE
How quickly after the PAC transfer to PAYGO can you Get the deal and then PAC back?
OR what I suppose I'm asking is how long should you keep the PAYGO number - or can you do it almost immediately afterwards?
Cheers.
barkinglama
19 Mar 171#418
What happens should you reach your data limit (UK only), are you charged per MB or does it cut you off?
destix to barkinglama
19 Mar 172#420
Cuts you off, option to purchase additional data
DarrylJohn
19 Mar 17#419
topcashback has initially tracked at £45. But I fully expect this to be cancelled. Worth a try!
DarrylJohn
19 Mar 171#417
Just phoned BT (Same deal as this but £16 per inc broadband discount)... and the guy on the other end of the phone was dumfounded as to why I'd transfer to save £50 for the year...
Who's to say I'd be with BT once that contract ends, whereby the contract would go to £21 per month
myromoeo
18 Mar 17#416
Not bad at all. I got similar but with additional 20% corporate discount so paying £8 per month for same deal!
Al18
18 Mar 17#415
£90 via TCB. Not an existing customer. Have you ordered/tracked? I didn't opt for the vouchers btw
destix
18 Mar 171#414
I believe once you go over, then it's charged at the same rate per MB as you would be charged per MB in the UK..... So providers are not allowed to charge extra, compared to UK prices, but that doesn't mean it's included automatically in your contract allowance, that will be UK mins texts and data, unless otherwise specified.
Al18
17 Mar 17#377
Topcashback still hasn't tracked for me (didn't go for the Amazon vouchers). Anyone else's tracking still not showing?
alexcarter2 to Al18
18 Mar 17#413
Let me know if it tracks, is it the 90 TCB/Quidco version? also are you an existing ee customer?
DCW
15 Mar 17#316
Very tempted, but just a bit confused about the 500MB EU roaming data - will this go up to the full 20GB for EU roaming when the June directive kicks in? Or have they pre-emptively got around it by stating the 500MB EU limit? Many thanks.
joelw to DCW
18 Mar 17#412
Was wondering the same thing so called EE. They said that the 500MB cap would remain regardless for the duration of the contract. Still a bit ambiguous, I don't know if they'll be able to legally charge for going over after the directive kicks in?
Yuslogzz
18 Mar 17#411
What about GiffGaff?
aty
16 Mar 17#330
Did anyone find the best PAYG sim to transfer your number to while you switch from EE to EE ? EE said they can do it within 24 hours, but you have to topup the sim with £10, however you loose the credit when you transfer the number?
I was under the impression that most networks will want you to be with them for a certain number of days before you can port back out ?
thecoolguy to aty
18 Mar 17#410
Virgin or vodafone
Al18
18 Mar 17#409
Anyone else's TopCashBack still not tracked? Placed my order on Wednesday
stephenburton
18 Mar 17#407
Quidco are offering £90 with this Sim. Can you still get the Amazon vouchers?
RossMacGiill to stephenburton
18 Mar 17#408
yes you can get the vouchers but dont expect the cashback!
read the first post or the terms of the deal :-
o Cannot be used in conjunction with any other offer,
o Cashback is not available on this offer. Any attempt at combining cashback with this deal will lead to the cashback being declined.
shaaki
17 Mar 17#376
they reject my order on the base credit scoring, i have nearly £40,000 of credit cards 962/999 score on experian , have not changed address from 9 years,
bryan1979 to shaaki
18 Mar 171#406
Sounds like all of your available credit is taken up by your credit cards. Try reducing the, or closing some and try again next time.
grahamchalker
18 Mar 17#405
My contract is up in May with EE and I'm paying £55 a month. What's my best way to get on this deal?
ian_uk1975
18 Mar 17#404
I'm sure it's already been mentioned in the 400+ comment thread, but if you'd prefer cash as opposed to an Amazon voucher, both Quidco and TCB are offering £90 cashback on this contract.
Yuslogzz
17 Mar 17#403
Cheers mate. Received the sim today but will start with the porting in and out process on monday. When giffgaff first came out it was supposed to be the cheap ones but it's the most expensive option right now.
Yuslogzz
17 Mar 17#394
Following on from the earlier comment I'm leaving EE to giffgaff then porting back to EE to take advantage of this deal. But just thinking how long do you have to wait for giffgaff to give you your pac code or is it straight away?
SE43 to Yuslogzz
17 Mar 171#402
Giffgaff give you your PAC code instantly the moment you request it, changing from them to EE because of Giffgaff's insanely slow 4G (And not all that cheap IMO)
alexcarter2
17 Mar 17#399
I am on the 16GB EE deal from last year and thinking about porting my number to a pay&go sim then back to this. Just seen that TCB are doing £90 cashback on this sim, anyone had this work?
I would rather the £90 than the £100 amazon voucher.
ajavaid92 to alexcarter2
17 Mar 17#401
You could probably easily sell the £100 Amazon Voucher here on HUKD for £95-£96.
shaggy
17 Mar 17#400
Read a few posts above and it's not a month in between like I thought but only a few days.
O2 PAYG sim costs nothing and doesn't need credit to activate so that's what I've ordered
jasonwood999
17 Mar 171#398
This is exactly what I was thinking. On live chat they got pretty arsey that I wanted this deal. I said couldn't I just request my PAC code and transport it from one sim to the other. They said if I were staying with EE it would mean I would get a new number or need to upgrade. He refused to talk to me after that and told me to go to upgrades. The temporary sim seems to make the most sense - adding a month in between to get a better deal doesn't bother me.
minty_
17 Mar 17#397
Ok, lol.
I'll just wait
mtuk1
17 Mar 17#396
Is there a competition going on to see how many times the same questions can be asked on 20 pages? :smile: Can I have Quidco and The Amazon voucher is my favourite. :smile:
minty_
17 Mar 17#393
Has anyone got a email link to claim the £100 amazon voucher please.
rossmacgill to minty_
17 Mar 171#395
I would be very surprised if anyone has had there third bill from ee already, as this is around the time people will start to receive there vouchers
Jayswa
17 Mar 17#392
Yeah, around 1pm.
Moosy
17 Mar 17#391
May not interest everyone but I have just come off the phone to EE and as an existing customer I have renewed my Sim from £12.99 for 3gb date to £16.49 to 20gb unlimited mins and text. Downside I have to take a new mobile number as this is only for new accounts
henryftw
17 Mar 17#390
Did you submit your port today??
eddh001
17 Mar 17#384
Does the SIM/number come already activated or are you able to delay the activation? I am in a Three rolling contract but think its 30 days to cancel.
madscientis to eddh001
17 Mar 17#386
Same question from me.
K0YS to eddh001
17 Mar 171#389
youll be charged from when they send the sim out, they factor in the deliver time too. you wont be able to hold the sim for a month before you use it and expect to be billed from when you turn the sim on.
K0YS
17 Mar 171#388
amazon vouchers work by being applied to an account in one go, ie all the credit is applied to the account with 1 voucher code.
how you spend it is up to you, spend it all in one go on a 100£ purchase, or spend it on smaller purchases as and when you need to.
tldr, there's no need to spend it in one go.
Jayswa
17 Mar 17#387
Received an email to confirm the port! Think its in effect as I keep losing and regaining signal every now amd then.
Also, has anyone received amazon vouchers from a previous deal like this? Do you need to use the full amount at once or can it be used partially? And can it be credited to an account? Cheers!!
juds02
14 Mar 17#13
Is tethering allowed? Wanting to do away with my ever increasing landline broadband.......
DelTarrant to juds02
15 Mar 17#255
Last I knew EE didn't allow tethering. O2 allows it, which makes my O2 20GB for £20 a better deal fo rme.
benpendery to juds02
17 Mar 17#385
Yes tethering is included.
Twistedc
17 Mar 17#383
Perfect timing my o2 contract just finished so ordered yesterday confirmed successful within five mins and posted one hour later
M1LFHunter
14 Mar 174#85
It's not really £11.66/mth I HAVE to spend £100 @ Amazon
andreasuk to M1LFHunter
17 Mar 171#382
you can sell amazon vouchers on ebay by the way
youd lose 10-15% of its value after paying all the fees imo
junxs
17 Mar 17#380
Do EE allow tethering (hotspot)?
rossmacgill to junxs
17 Mar 17#381
Yes, it's included on all plans
Stronz91
14 Mar 17#63
So for any existing EE customers that want this, we will need to PAC away from EE, (probably to a PAYG sim) and then PAC back onto the new contract to retain our phone number.
Does anyone know the cheapest PAYG we can purchase to do this all?
Been having a look and can only find PAYG sims with minimum £10 top-up required.
BritishDragon to Stronz91
14 Mar 17#66
I always do it through GiffGaff and buy a £7.50 top up cos it gives a bit more data for the changeover period. I've done it through them previously with no hassles & will be doing the same this time. All done online
If your out of contract give EE a ring and see if they match
andreasuk to Stronz91
17 Mar 17#379
Have you already bought this deal as an existing customer?
tckay
17 Mar 171#378
The 16.49 deal is on their website for existing customers so no reason you can't get it. Doesn't include the Amazon voucher though
henryftw
17 Mar 17#375
Did you receive any system generated email/text about the port in? i used online chat and there was no real confirmation of the port in
Jayswa
17 Mar 17#374
Ordered Tues, Shipped Wednesday & received today! :smiley: Number ported & sorted, Just in time as if I didnt port by the 20th o2 would have charged me the next months bill.. Great deal!
minty_
17 Mar 17#373
I had to call customer services which chased up my order.
Now finally sorted SIM card will be on its way.
bryan1979
17 Mar 171#372
The £34.99 is part of the plan name as that is the standard cost, you will pay £19.99 for the life of the connection (apart from any RPI increases), it won't revert back to £34.99 at the end of the contract. It would need to clearly state that is the case in the description and terms.
jonathan_phang
17 Mar 171#371
Thought it might be that - just need to make sure to put in a reminder into the calendar!!!
shikoku14
17 Mar 171#370
I've just got my sim 30 minutes ago and set-up my account and started my number port. My monthly (and I imagine everyones) breaks down as thus (to confirm what Ross says above):
12M SIM 4G 20GB £34.99 £29.16
Your 4GEE SIM plan includes 20GB, unlimited minutes
and unlimited texts to UK mobile & landlines. When in the
EU, you can use your allowance to call text back to the UK
and within the EU, and you have 500MB of Roaming data.
London Underground WiFi Free
£20 off your next phone Free
You can get £20 off your next phone when you upgrade
onto a pay monthly plan. After 6 months on this SIM only
plan you can claim your discount. Call 150 or pop into an
EE store. £20 discount offer ends 36 months from the date
you joined the plan.
£10 Plan discount - £8.33
Special Promotion Discount. £10 monthly discount off
your plan cost.
£5 Plan discount - £4.17
Special Promotion Discount. £5 monthly discount off your
plan cost.
Monthly charge total £16.66 (+VAT = 19.99)
jonathan_phang
17 Mar 17#368
Mine has been dispatched, but I did notice something odd on the Order Summary email. It states:
Package 1 of 1
EE 4G Multi SIM
12M SIM 4GEE Plan 20GB £34.99
Then in the pay monthly column it states £19.99
Its the £34.99 part that is odd, as I never saw any reference to it anywhere before - will this mean that it reverts back to that price after 12 months? Can people check their emails and let me know if they have the same?
rossmacgill to jonathan_phang
17 Mar 171#369
I have the same and I would think it's a discounted price for 12 months and then you work out another deal 30 days before the contract ends.
Also I ordered and received shipment notification late Tuesday, nothing in the post yet, was hoping it got here today but already had today's post.
andreasuk
17 Mar 17#367
would you guys take the risk by taking out this contract as an existing customer?
kans75
17 Mar 17#366
Is it compulsory to use the £100 amazon voucher in one go and how long is it valid for?
minty_
17 Mar 17#365
I have not had second email from Tuesday.
Bit bad I think as they are loosing money the longer they take to send the sims.
DedicatedWig
17 Mar 17#364
Did you not also get the offer for £19 unlimited data with a boost to 30GB tethering?
gibsie
17 Mar 17#363
Yes, I meant to say they've sent me messages to say the deal I have is ending.
mt50
17 Mar 17#360
Anyone received a shipping notification yet? Ordered mine late on Tuesday but nothing so far
germainsophie to mt50
17 Mar 171#362
I got two emails - one of order confirmation and one asking to ring them. I rang them yesterday and shortly after got the shipping notification. They might have sent you a second email asking you to call them? (check your spam mail)
I was told that the Amazon voucher gets sent after the third bill. Topcashback sadly not tracked but it probably would have been rejected!
gibsie
16 Mar 171#351
I've also been on 3's nice £15 AYCE eat data 200 minutes package for a while, but this will probably tempt me away. I called up three and they really won't budge on giving me a better deal - all I really want is for them to keep me at the same rate I am. Some of the lady's arguments were hilarious though, I especially liked when she asked me what shop the voucher was for, "Amazon", followed by her questioning whether I would actually be likely to spend £100 in there, lol. Then she kept coming back with new deals, all of which were more than £15 or didn't include tethering...
Had dinner on the table so I didn't have time to keep arguing, round one to Three I guess. But unless someone tomorrow can offer me a better deal, I will get my PAC..!
minhp to gibsie
17 Mar 17#361
I am having the same tariff like you with Three. But they sent me a letter 2 weeks ago saying they will increase it to £22 a month. Probably yours will be in the post soon.
forcedv
17 Mar 17#359
£100
ansonuk
16 Mar 172#354
A far better buy is the EE £4.50 per month unlimited mins 7gb data & BT Sport deal here
Nearly a third of the data.... A great deal In its own right, but hardly applicable to this deal with 20gb, 7gb would last me two weeks or so
mikeyfive to ansonuk
17 Mar 17#358
Think I'll have a bit of that. Thank you :smiley:
Far better deal than this HUKD money spinner tbh :smirk:
wizzy90
16 Mar 17#357
Does anyone know if you would be eligible for the £100 Amazon voucher if you're currently on a EE payg sim?
andreasuk
16 Mar 17#356
im in the same boots.
you have to top up with £5 dont you?
mikeyfive
16 Mar 17#352
Who do we complain to if we don't eventually receive our 100 quid Amazon voucher?
badgerman261 to mikeyfive
16 Mar 17#353
All vouchers are fulfilled by The Marketing Lounge Partnership Limited and all queries should be sent to [email protected]. Voucher is non-transferable and non-exchangeable. We accept no responsibility for vouchers which are lost or damaged on their way to you or for requests for redemption received outside the time periods mentioned above. Personal details will be processed in accordance with the EE Privacy Policy which can be found here http://ee.co.uk/privacy-policy
BustaLinx
16 Mar 17#350
TIHUKDATIAHUKD
Al18
16 Mar 17#349
Nothing there. I've emailed them and they told me to wait 7 days. Had everyone else's tracked on TCB?
madscientis
16 Mar 17#348
Looks like EU save for as a lot of money because their new telecom rules (2016).
EU EE Roaming costs: Making phone call: 4.36p (43 p for 10 minutes looks good for me) Receiving phonecall 0.98p (less than 1 p) Txt message 1.74p
Without wanting to sound picky, and this a great deal as I've just signed up for it myself...but it's £100 amazon voucher not £100 cash so it's not really £11.66/pm it's still £19.99 (until they increase it due to RPI going up!)
However £20 for 20GB 4GEE is excellent...I used to have the 16GB 4GEE plan and that did me proud.
Al18
16 Mar 17#345
Nothing shows there. I was going to file a missing claim with TCB but it says it may take upto 7 days to appear
cvsmjd
16 Mar 17#344
Hi, Is this with EE, how much was it, do you have a link ?
Cheers
lukeyboi89
16 Mar 17#343
just been on live chat with EE, the £20 per month offer expires on the 4th april
however they can not give me info on the amazon voucher as it is provided through a third party, anyone else have any info on when that runs out? cheers
edit: OP says 31st march
Al18
16 Mar 17#334
So I had to complete my order over the phone (it was done online but had to call in to process it as I had "failed" their credit check through their **** up) but will that affect my TopCashBack?
madscientis to Al18
16 Mar 17#342
Not sure but you can check your tracked status at TCB website.
madscientis
16 Mar 17#341
How did you change it for 12 GB EU data? During order or after? Any extra costs for this option?
BritishDragon
16 Mar 171#340
I've got an existing 'Extra' simo & a non-extra type simo contract with them. Neither will allow you to go over the allowance without buying extra data packages.....which aren't cheap. So essentially say '20 gigs is ya lot - make sure it lasts!'
Stronz91
16 Mar 17#339
I've tried 3 times - how did you talk them into giving you the deal for that price?
They won't budge when I've called or spoken to them on live chat :disappointed:
gemmes
16 Mar 17#338
You can get an additional SIM at that price. You cant upgrade an existing SIM AFAIK.
ReefUK
14 Mar 172#11
Is this available to existing customers?
andreasuk to ReefUK
14 Mar 171#61
i dont think so...its in the description
emilybags to ReefUK
16 Mar 17#337
I've just got this deal for £16.49 being an existing customer
zadz
16 Mar 17#336
I'm interested in this deal for my son who uses a lot of data. Is there a cap or charge if he goes over the 20 gig?
Also how long have you got to use the Amazon voucher?
Thanks..
dezbo8888
16 Mar 17#335
I wanted this deal but it's not for existing customers . so I left went with 3three 600mins/unlit text /30g Internet . plus top.cashback £90
for 20£ a month .
EE kept allowing 3rd party's to bill my account.
had to phone up and complain each month to get credited .
also if you run out of data, their add ons are very expensive .
MSD1540
14 Mar 17#2
Could I port my O2 PAYG number over to this?
voicon to MSD1540
14 Mar 17#6
Yes, ask o2 for a PAC code which you can provide to EE to move your number.
ussie to MSD1540
16 Mar 17#333
Yes
BritishDragon
16 Mar 17#331
I do it thru giff gaff, the day after it has been ported in . It doesnt require you to have the sim for a minimum period . Not sure about other providers
aty to BritishDragon
16 Mar 17#332
Cheers, that's what I'm after. Do giff gaff require a minimum top up ?
DCW
16 Mar 17#326
Very tempted, but just a bit confused about the EE 500MB EU roaming data... Will this go up to the full 20GB for EU roaming when the June directive kicks in? Or have they got around it by saying there's only a 500MB EU limit and this will continue to be the limit after the June EU roaming change? Many thanks.
destix to DCW
16 Mar 17#329
This is still a bit unclear, but best I can work out, is that you will stay at 500mb EU allowance, the price per MB of EU data will be the same price as UK data, but won't be included in your 20gb UK allowance..... This is why I went for the lesser allowance of 15gb, but with 12gb EU Data.
Sancict
15 Mar 17#232
In the past, EE always reject me when I apply to them so i guess I won't bother. I don't even have anything on my credit history :disappointed:
sam_of_london to Sancict
16 Mar 17#328
You should check your credit history with the credit agencies. Maybe they know something you do not.
GoshILoveABargain
16 Mar 171#327
I am with GiffGaff, and the signal in my house is rubbish. Can someone tell me if i went with this, and signal was just as bad, could I use the 14 day cooling off period thingy to cancel or wont that count if i actually put the sim in my phone to see what EE's signal is like here?.
zed2000
16 Mar 17#325
whats the roaming data allowance thanks
buczz
15 Mar 17#287
Called vodafone for a PAC code and have been offered:
20 GB data
Unlimited text messages
Unlimited minutes
2GB EU roaming data
12 months plan
for £14
Now not sure if I should stay or take this deal. Any thoughts? Is EE better or worse than Vodafone? Both have horrible reviews on trustpilot.
stevemona to buczz
15 Mar 17#293
depends where you live. I have EE and the signal is non-existent around villages of henley on thames. Also had vodafone who were ok but couldnt get a signal at work in gerrards cross. I wouldn't go by their network maps either, total rubbish
John.Mason to buczz
15 Mar 17#298
No one is a bad as Vodafone for CS and EE have a better network.
tckay to buczz
16 Mar 17#323
That's a very good deal, dependant on how good your service is with Vodafone.
I had a Vodafone contract that was unusable as service/3G in my area was terrible.
EE in my area is much better.
ovi_andre
16 Mar 17#322
I had a phone call yesterday from hichin saying that they r from ee asking me details about my bank account and address. I told them that I applied online and i received a confirmation email from ee. they kept trying to sell me the second SIM at a lower price. I hope i don't get the second contract as a result of the phone conversation
bryan1979
16 Mar 17#321
Or how about Virgin are forced to allow other ISPs to use there network the same way BT are? That's true competition as 100MB+ is instantly achievable for all ISPs without further development or infrastructure or cabling! Or is Branson too "involved" with Westminster for that to happen?
madscientis
16 Mar 17#320
Amazon voucher is no bad if you consider Black Friday.
hot_sauce73
15 Mar 171#218
This is not at EE deal. It's hotukdeals conning the public again. This site isn't about finding deals, it's often about a business advertising their own. This is a hotukdeals own deal to get you on EE.
I contracted EE who told me this. Also after 12 months the contract reverts back to £34.99 per month. This explains why they only show you the bill over a 12 month period. Also EE said it may take 3 months to get the Amazon voucher. I asked them what I should do if it didn't come. They said it would..............But somehow EE direct couldn't offer me the same deal. EE will not be sending you any voucher
tckay to hot_sauce73
15 Mar 17#220
I imagine a lot of folk will be back here looking for new deals in 12 months then.....although I've never had a tariff revert back to pre-offer price. Not from EE anyway.
minhp to hot_sauce73
15 Mar 171#223
Isn't the Amazon £100 voucher part of the contract and showing on the order? Also after 12 months simply switch to better deals of other network
madscientis to hot_sauce73
15 Mar 171#242
I don't care. Somebody works for this site and they must earn some money. If site is showing for us best of the best market offers and save our money...why not?
bryan1979 to hot_sauce73
16 Mar 17#319
The plan stays at £19.99 until you upgrade or change plan, the only potential increase is the standard RPI increase that all major networks do yearly and it's usually under 3%
You've either been fed incorrect information or are making it up!
bryan1979
15 Mar 17#318
The US operators use different definitions in some cases, what some of the call 4G is 3G+ in the U.K., an advanced version but still 3G speeds
Adamm_92
15 Mar 17#317
If I was to just buy this without the amazon voucher and just went through the normal website instead of this deal link could I get top cash back instead ? If so how likely are they to pay the full amount of what they show you can get on their site ? Don't want this offer with the voucher rather have cash back instead of
stevemona
15 Mar 171#291
you have to wait up to 3 months for the Amazon voucher?
shyammayhs to stevemona
15 Mar 17#315
That's what the online chat person said to me!
Jumpinbeans
15 Mar 171#314
Sims are for different people using different accounts so should be fine.
Mr.Mot
15 Mar 171#313
I am aware of this.
BT don't offer visual voicemail or wifi calling also I much prefer EE customer service.
shahidali47
15 Mar 171#308
can you get quidco on this deal?
badgerman261 to shahidali47
15 Mar 171#310
No...
mtuk1 to shahidali47
15 Mar 171#312
Deary me. Read the thread.
Jumpinbeans
15 Mar 17#300
Ordered two sims (switching from BT) with quidco and amazon....lets hope they deliver both. Quidco tracked at £15 though so may need to raise a case.
easyrider81 to Jumpinbeans
15 Mar 17#302
already mentioned you won't get cashback in conjunction with this offer.
mtuk1 to Jumpinbeans
15 Mar 171#311
One voucher per customer.
lucyferror
14 Mar 172#45
EE is a horrible network. They don't care about existing customers at all. If you say that other network is cheaper you will hear all that **** how superior and reliable EE is. Funny thing that every time I go to hospital in my town my phone is totally dead when all people around me with other networks can use theirs.
schnide to lucyferror
14 Mar 171#55
YMMV. I've really enjoyed being a customer of theirs for the last few years and don't seem to get any network issues at all. It could be your phone - not saying it is, but EE aren't the terrible company you make them out to be in my experience.
bryan1979 to lucyferror
15 Mar 171#309
In terms of coverage, speed and reliability it is superior to all other networks. The issue at the moment is that they use higher frequencies that O2 and Voda to transmit signal which is not great at penetrating buildings. They are rolling out a lower frequency 4G signal at the moment which will be better for indoor coverage than any other U.K. network.
AW0079
14 Mar 171#25
False advertising.Will you get 20GB 4G data? Most likely not.You'll probably get a lot more 3G.
timbotadumitruion to AW0079
14 Mar 171#33
I assume depends on your area. They claim to have a 97% uk coverage. Mine is always LTE and I am daily on different parts of the country
andypolack to AW0079
14 Mar 171#34
You mean; "Fake news! How sad!"?
garbage456 to AW0079
14 Mar 171#113
I got 105 meg download speed yesterday hardly 3g
bryan1979 to AW0079
15 Mar 171#307
How is it false advertising if you're in a 4G area then you'll get data via 4G, simple
Aldnoah
15 Mar 17#306
Which is terrible as BT is generally garbage and has too much market share. Can't wait for the inevitable day when there openreach network is completely confiscated and broken up so Virgin Media can finally have some competition on 100MB+ Fibre
Mr.Mot
15 Mar 17#294
Thanks OP,
Opted to click through from Nectar for 1750 points and taken the Amazon voucher.
Will be glad to see the back of BT as moving phone and broadband this week too, they have been shocking.
mercurystar999 to Mr.Mot
15 Mar 17#296
BT use ee network
badgerman261 to Mr.Mot
15 Mar 17#305
I've done this too. I wonder if it will work as CB doesn't.
Jumpinbeans
15 Mar 17#304
Aww worth a try lol. £100 amazon voucher will be enough for me :smiley:
Thanks for the response.
rrb
15 Mar 17#303
I cancelled my contact last week as I had plans to move to o2 and gave my 30 day notice. I ordered it online with the £100 amazon voucher all went through until I had an email stating I'm an existing customer do I want to
Upgrade or take a second line . I called and explained I do not want to keep my existing number I want a new number . He confirmed I will receive the amazon voucher
gemmes
15 Mar 171#301
Any existing EE customers getting good deals on their existing SIM? I am due an upgrade and it seems I dont get Amazon voucher, Quidco/TopCashback cashback or money off unless I am a new customer or I buy an additional SIM.
Sod paying £19.99 when others are getting cheaper.
John.Mason
15 Mar 17#299
BT own EE
pengwyn
14 Mar 17#54
I got 32gb 14.50 just a week ago and it's max so double speeds seems 50% faster than three. The cashbook isn't guaranteed and not as good cold from me
John.Mason to pengwyn
15 Mar 17#297
That was a data only SIM, no call minutes so not really comparable.
Fozboz1
15 Mar 17#295
I tried getting this deal. But I got it for £16.49 a month but the code for the amazon voucher didn't work.
Al18
15 Mar 17#292
Yeah seems like the issue is with EE as I tried to order the e2save EE deal from last week and e2save rang me to tell me EE have rejected me based on credit check
mtuk1
15 Mar 17#290
I don't believe you got a credit checked sim contract within 2 weeks of moving to the U.K.
shahidali47
15 Mar 17#289
how long is this offer for? my contract expires 29th April :-/
Al18
15 Mar 17#280
Just went through the process of my order when it redirected me to a page which told me "Sorry, we've performed our checks and are unable to continue with your order. But don't panic..." And then offers me PAYG Sims
Wtf? I don't have issues with credit, excellent credit score. How would it have conducted the check within a nano second?
Sancrid to Al18
15 Mar 17#288
Exactly, same here. I haven't tried this one but I've tried with EE in the past and they aways reject me. I don't understand why :disappointed:
buczz
15 Mar 17#286
Called vodafone for a PAC code and have been offered:
20 GB data
Unlimited text messages
Unlimited minutes
2GB EU roaming data
12 months plan
for £14
Now not sure if I should stay or take this deal. Any thoughts? Is EE better or worse than Vodafone? Both have horrible reviews on trustpilot.
n4y33m_
15 Mar 17#285
nope nhs discount for ee is code use only. bit crap cause u cant get the offer with the £100 voucher. call em up theyll say the same :disappointed:
SixtyFive
15 Mar 171#246
What is it with a LOT of people that they get themselves a CONTRACT then see something cheaper & then try to break the CONTRACT by crying on the phone & getting angry at the salesperson?????
It's a CONTRACT! YOU agreed to it! Hard Cheese! No one cares to hear about it so stop moaning & accept YOU accepted the CONTRACT & were happy with it when you did.
henryftw to SixtyFive
15 Mar 17#284
HARD CHEESE
Cherried
15 Mar 17#282
dont forget prices increase by 2.5% on 30th March :wink:
dan_is_the_man01 to Cherried
15 Mar 17#283
On every EE contract the monthly price plan charge will be increased by RPI in March of each year. Other prices, such as call charges and Roaming costs, may also go up during your plan. Your first annual RPI increase will take place in March 2018.
thecoolguy
15 Mar 17#281
thats correct, can get them free online from their respective websites. Did this last time, porting out and back in took around 2 days total.
shaggy
15 Mar 17#279
Oh right so I assume virgin or Vodafone payg sims are free and require no top up ?
deeyup
15 Mar 17#278
Sounds great, but I did not get my Amazon voucher last time I did this deal with EE.
Live Chat agent confirmed its only for new customers, as its an affiliation deal between HUKD, Amazon and EE. So much for "Existing customers get our best deals"
germainsophie to mouphi
15 Mar 171#275
I didn't read the thread, and went through TCB first, then added the voucher code when placing the order. Will I still get the Amazon voucher, or will I have to reorder?(I understand that cashback will be declined but ordered for someone else so don't want them to not get the voucher!!!)
MarkT1967
15 Mar 17#273
Does this include eu roaming ?
destix to MarkT1967
15 Mar 17#274
500mb per month of EU data.
zhouzilu
15 Mar 17#272
I bought one via Quidco earlier, and it showed that only £15 was tracked, due to "paid amount" was £19.99. Just raised a case with their customer service. This doesn't look too good.
mikeyfive
15 Mar 17#271
I've had problems with Quidco not tracking before, never had any issues with TCB.
thecoolguy
15 Mar 171#270
No need to topup. Use Virgin/ Vodafone. Free to call customer service and request a pac. no need to top up.
Imdag2
15 Mar 17#269
Can you add nhs disocunt to this plan, by calling up?
henryftw
15 Mar 17#268
Im on BT too, contract ends tomorrow :smile:
BT are crap though, no real retention offers, capped at 30mbs speed unless you buy an add on
Libertas
15 Mar 17#266
'Exisiting customer'
Can anyone confirm if they use the 'no custom in last 12 months = new customer in our eyes' definition,
or
if they use the straight forward - 'not currently in any sort of contract or paying for our services' definition.
Tweedie to Libertas
15 Mar 17#267
I rather hope its "not currently in any sort of contract or paying for our services' definition." cos I only just finished my contract a couple of days ago!
roadie
15 Mar 17#265
Has anyone taken this on the phone as an existing customer?
mikeyfive
15 Mar 17#262
90 quid cashback on this contract on TCB now, think I'd rather stick with them than Quidco tbh.
... and this is obviously a deal where HUKD take a fee for everyone they sign up, along with a percentage of every £100 Amazon gift card, but who cares? it's a bargain.
Al18 to mikeyfive
15 Mar 17#264
Why TCB over Quidco?
Tweedie
15 Mar 17#259
I think this is a cracking good deal, especially the quidco £100 cashback rather then Amazon vouchers. Before I sign up, someone mentioned about free spotify? is that true? How do you add that on?
boggydweller to Tweedie
15 Mar 17#260
original post says no cashback.
o Cashback is not available on this offer. Any attempt at combining cashback with this deal will lead to the cashback being declined
SixtyFive to Tweedie
15 Mar 17#263
Don't forget Nectar points too.
just use the code AWMARSIMO100 in the listing directly on the EE website to be sure rather than the link here & remember to add the code in the Got A Voucher? section.
Tweedie
15 Mar 171#261
Sorry, I don't mean having BOTH the cashback and amazon voucher. Quidco is now offering £100 cashback with this EE plan but only till about 8pm tonight
forcedv
15 Mar 17#244
Porting a number from another provider.... Can it be done after 30 days?
bsb007 to forcedv
15 Mar 17#258
Yes upto 6 months it seems. Checked with EE CS this morning as my contract with BT ends next month only. Though BT runs on EE network they are not providing WIFI calling which is available in EE.
Tethering is included in your plan as part of your data allowance.
The plan you purchased will have a data allowance which you can use to access the internet on your phone, use apps on your phone or use your phone as a portable hotspot to tether.
Libertas
15 Mar 17#254
I know there is a list of the t&c's in the op.
Can somebody please post a direct link to the official t&c's please.
K0YS
14 Mar 17#184
for anyone looking to spend a lot less, TCB are offering £55 for £12pm Advanced 8GB/ 600 Minutes & All You Can Eat text works out as £7.41
or
£45 for £9pm 4GB/ All You Can Eat Minutes and texts works out as £5.25
Al18 to K0YS
14 Mar 17#189
Does it include the BT Sports/ Apple music?
MR1123 to K0YS
15 Mar 17#253
Cannot see the £9 deal on we website
Al18
15 Mar 17#252
Had anyone had issues with Quidco not paying out on offers with EE before? Prefer the cash back to the Amazon vouchers tbh
badgerman261
15 Mar 17#251
Yep. Rec quidco is better as don't need to spend at Amazon.
Monkey.nuts.2
15 Mar 17#250
Hot
GigabitEthernet
15 Mar 17#249
Shame it's capped at 60Mbps but I suppose for most that wouldn't matter.
Resh
15 Mar 17#245
Just checked quidCo for ee for this deal 20gb @ 19.99 cashback is £100
DonkeyKonk to Resh
15 Mar 17#248
True, just checked
Would probably find you can not get both the Amazon Voucher And the Quidco, might be worth a try.
If not i think the Quidco isn't a bad way to go.
madscientis
15 Mar 17#247
Probably most of us will back to a 30 days rolling Virgin and wait for another great deal :wink: TopCashback 90 pounds for this offer Quidco 100. IF you preffer cash instead of voucher.
larry27
15 Mar 171#243
Now we haven't signed up to a 24 month deal, so at the 11th month talk to the retentions department if no joy move on to another provider.
njmhughes
15 Mar 17#241
Got a text with a link. All very straightforward.
Dunno if you could defer this free 6 month period till your existing one runs out or not, or how you would do this.
Good luck!
njmhughes
15 Mar 17#240
njmhughes
15 Mar 171#239
They managed to do this for me yesterday
I. E. kept my existing sim and number, they transferred this new contract to it. Phone up and ask to speak to the digital sales team.
Good luck
tungle106
14 Mar 172#208
thanks OP
I just finished my contract and contacted EE to see if I was eligible for this deal
they told me that I would have to leave at first.
then they offered me £10 for first 6 months and £20 for last 6 months. ( £180 over 12 months)
I said it was not good enough and told them £10 first 6 months and £15 last 6 months (£150 over 12 months = £12.50 pm) is more reasonable compared to OP deal
they told me to hold and few minutes later got back and agreed on the deal
to sum up, I got upgraded from PAYG sim to the same tariff for £12.50 pm, no need to wait for voucher
hope this helps
thanks op again :smiley:
alwaysbemybaby to tungle106
15 Mar 17#238
I just called and told them that my friend got this deal, so I want the same deal.
they asked me for the mobile number so they can match the deal ;(
vtec
15 Mar 17#237
can this be converted to a shared plan so i can share data with my partner's phone?
As long as it doesn't cost much more that would be fab
Bigmonty69
15 Mar 17#225
My Three contract was up yesterday (£12pm 4gb data) and was potentially going to go for this EE deal or Sky mobile which I can get for £10 a month with 5Gb data (the wife works for Sky).
However when I phoned Three they offered me 4gb data with unlimited calls/texts for £9 pm. I don't use all that much data so I can't see any potential downside to the Three offer. Anyone else offer any insight before I decide to stay?
K0YS to Bigmonty69
15 Mar 17#236
That 9£ is a standard deal available to all, it's advertised on thier site.
tungle106
14 Mar 17#210
it took about 20 minutes and I'm already using my 20gb data without waiting for the SIM to come
guess i got lucky :smiley:
Stronz91 to tungle106
15 Mar 17#235
Will try my luck, did you ring 150 or go on live chat?
AdrianK_
15 Mar 17#231
Can I port my existing EE number if I open a new EE account under my missus name?
BritishDragon to AdrianK_
15 Mar 171#234
You cannot port EE to EE.
You have to port out to another network, then back in.
njmhughes
15 Mar 17#230
Got this yesterday. All up and running. Apple music on my (android) phone working a treat, saving me a tenner a month I'd have been paying for Spotify for the next six months.
As long as the voucher arrives, this is a fab deal for me
Adamm_92 to njmhughes
15 Mar 17#233
How did you get the Apple Music did they send you a code to use or something and if so does it have a date on the code for when you need to use it by it's just that I've started 3 months free Apple Music with Apple so want to use that before I use the 6 months here too
beefqueen
15 Mar 17#229
Could anyone confirm what roaming costs are like on this tariff? I can get 25GB on Vodafone for £25/month with Spotify. This seems like a better deal but I'll be in Asia for three weeks at the end of the year. Vodafone includes roaming for £5/day; with EE am i really limited to a tiny amount of data for almost £100?
tckay
15 Mar 17#228
I got the email acceping my order, before realizing it was for new customers. I rang to cance but got told they couldn't cancel my order, that i'd have to call HotUkDeals, lol. Then i got this email:
Thank you for your interest in EE and requesting the following price plan:
Unfortunately we have not been able to accept your order.
There was a technical issue on the EE website. This resulted in the publication of incorrect pricing information about our price plans. We corrected this error as soon as we could but unfortunately your order was placed before we could rectify the problem.
Dont worry, we have not taken any payment at this time.
EE - "The Amazon vouchers are an offer from a 3rd party site. You would need to order through the 3rd party to get this deal. "
vtec
15 Mar 17#226
just bagged it. seen through quidco go £100 cash back but then seen this with the £100 voucher. prefer the voucher as the cash back is not guaranteed. cool story i know.
thanks op
Caroline_1993
14 Mar 17#204
Can anyone help me, i placed the order online, the confirmation email i got from ee doesnot have the £100 amazon offer on it.
rossmacgill to Caroline_1993
15 Mar 171#224
Read the first post! Or the t & c of the deal
mheadroom
15 Mar 17#219
I'm moving to the U.K. On April 1. Any way to get this deal before the move?
yulu91 to mheadroom
15 Mar 17#221
I'm afraid to set up a direct debit, which is the way any contract (mobile, broadband, etc..), the credit check they do requires three years of UK address you lived, in other words in theory you have to have lived in UK for at least three years to sign any contract.
minhp to mheadroom
15 Mar 17#222
You need a UK bank account (Barclays, Lloyds, Halifax). That's all. No needed 3 years like yulu91 said. If you opened with Barclays, you could get credit card few 1-2 years later on as they tended to take risk (calculated) unlike other banks. FYI, I was overseas student before and signed sim contract on first 2 week in the UK.
If you can't open one but having family members here, kindly ask them to open one for you and then transfer to your name once you are here and have a bank account.
aishy1066
15 Mar 17#217
Good find op
forcedv
15 Mar 171#215
Just to clarify:
- Once EE send the SIM, we must activate it and use it to qualify for the Amazon voucher.
Question is, is there a time limit for porting your number over to EE (using a PAC code from another provider)?
KM4353
14 Mar 171#209
Anything less than unlimited is not enough.
henryftw to KM4353
15 Mar 171#213
FOR YOU
Hero878
15 Mar 17#212
I might stay with Three because its cheaper when abroad in Europe. Except the USA it is useless slower than 3G.
olivermills6
14 Mar 17#211
the link is crashing for me. Anyone else?
Jayswa
14 Mar 17#192
Just realised I didnt add the roaming/BT/Apple add ons.. Oops! Can I cancel and re order?!
tungle106 to Jayswa
14 Mar 17#207
you can add it later I reckon
dealfinder00
14 Mar 17#197
Has anyone got error while completing this order?
As I have an error saying
''Sorry, we’ve performed our checks and are unable to continue with your order. But don't panic... ''
I am an existing customer of EE and my contract is ending 14th April 2017,Does it has to do anything with being an existing customer or something else,any help would be appreciated.
aty to dealfinder00
14 Mar 17#206
I think they are having problems on the system.
I am on EE and exactly the same issue but I got the email saying it went through. So I called them and they said it was ok
lee332211
14 Mar 17#205
I think if it's a data sim porting the number isnt really worth the bother?
msesaver001
14 Mar 17#203
Is this actually a thing? I'd love to switch if this is going to kick in after a couple months! Also, anyone any idea on 4G speed tests vs Three?
Adamm_92
14 Mar 171#202
Anyone know how the 6 months free Apple Music will be credit or sent to you? As you can get 3 months free from Apple anyways for signing up so wondering if this would take over or you could get liike a code from EE and add it after you have used your 3 months with Apple ? So effectively 9 months free Apple Music
qazsed321
14 Mar 171#201
i plan to take out an additional line of the 20gb at £16.49 but i am in the last month of my current contract. what will happen to this additional line if i cancel and end my main contract once it is over??
njmhughes
14 Mar 17#200
My EE contract is just finishing. Had a fairly poor retention offer last week.
Spoke with them this PM about this order. They said they couldn't add the Amazon voucher over the phone. But if I ordered online then phoned back and spoke to their digital sales team, they would basically treat the new contract as an upgrade, letting me keep my current sim and number.
Sure enough, this happened seamlessly once I got this digital sales team. Have confirmation texts and emails from them confirming new plan has been transferred to existing sim. Was told to expect the Amazon voucher in due course.
Thanks a mill OP!!
v5uly
14 Mar 17#199
o Cashback is not available on this offer. Any attempt at combining cashback with this deal will lead to the cashback being declined
The_Hoff
14 Mar 171#24
Will this work with Quidco? Anybody tried?
amazon54 to The_Hoff
14 Mar 17#115
It says NO cash back will be given.
75becky19 to The_Hoff
14 Mar 17#198
ok did a similar deal with EE last year ok quidco was £95 I had to fight hard for both gift card and quidco cash back. in the end ee had to credit my account. Make sure you take screen shots to prove the deal in case of a fight
xdaminis
14 Mar 17#58
Great deal for the kids
MSD1540 to xdaminis
14 Mar 171#196
I think so too, providing EE do not allow them to go over the 20GB limit. Anyone know if this is the case?
K0YS
14 Mar 17#195
Ill be doing the opposite and actually be signing up to them lol. leaving the ID network currently paying 12.50 for 6gb 500mins/5k txt
Hero878
14 Mar 17#194
Thank you that is brilliant! Im gonna use that excuse too :smiley:
shaaki
14 Mar 171#190
any one who is trying to cancel contracts. the good excuse is you are moving abroad and will come back in 2 years time. I don't this with virgin broadband and all other contracts.
K0YS to shaaki
14 Mar 171#193
you don't need such an excuse lol. just tell them you've found a better deal and if they cant match it, you're not interested in staying.
K0YS
14 Mar 17#191
nope. but your outlay will only be 12/9£pm and cash as cashback, not a voucher tied to a retailer.
Swarfega
14 Mar 17#164
Why can nobody match Three and do like for like data usage when roaming? It's the one thing keeping me on Three.
That is what I want to avoid being on the phone for 45mins. Being too polite and letting them start their speech about a possible new deal. I'm currently paying £17 for unlimited data but what I noticed when abroad in the US was that their internet is rubbish. My friend on O2 got super fast 4G in LA and I got 3G which was so slow it was none existent.
djwent
14 Mar 17#174
Just told O2 I'm leaving...bless the lady she just couldn't match this and gave up in the end.
Jayswa to djwent
14 Mar 17#186
Haha, I think we got the same lady! She was like, 'Well I can match the calls & texts and the 20gb.. But we cant match the £100 Amazon voucher or the BT sports & Apple music.. We do have various perks within o2 priority though!' I told her how Ive only used two priority offers in the 2+ years ive been with them. Pac code was sent promptly
nordicgod
14 Mar 17#185
I was on the £19.99 sim deal from last year for 16gb , phoned up last week and ended up going for just 10gb a month for £18 but unlimited tethering and full allowance in Europe plus the BT sport and Apple Music , fine for me as only ever used about 8gb a month plus gonna go with EE broadband so get an extra 5gb a month
ME1994
14 Mar 171#183
I called EE as i got this deal for £15 13days ago to see if they could match or do something for me but they did nothing.
Hero878
14 Mar 17#177
I want this deal but I am too afraid to phone Three knowing that their call centre in India won't let me leave...
Ummi to Hero878
14 Mar 171#179
I was on the phone to them for 45mins today, spoke to 6 people from apparently 6 different departments. I was shouting and fuming by the end of it!
K0YS to Hero878
14 Mar 17#182
on one of my previous contracts it took me 45mins to finally get a pac code, partly my fault as I kept responding to all their offers.
on another occasion I just kept on repeating *I want my pac code* until they finally gave it . took me 15mins.
larry27
14 Mar 17#181
Just tell them that you are recording the call and wish to take your PAC and your not interested in any offers they have. Or just email Three CEO [email protected]
magicone
14 Mar 17#180
Awesome deal - voted hot!
misterleoni
14 Mar 174#178
TO SUMMARISE:
YOU WILL NOT GET CASHBACK WITH THIS DEAL
EE ARE A TERRIBLE NETWORK
EE ARE A GREAT NETWORK
VIRGIN MOBILE ARE POTENTIALLY CHEAPER BUT PROBABLY SLOWER AND DON'T OFFER TETHERING
YOU WILL NOT GET THE £100 VOUCHER IF YOU ARE AN EXISTING CUSTOMER
YOU WON'T GET THE AMAZON VOUCHER UNTIL AT *LEAST* THE DAY AFTER THE COOLING-OFF PERIOD EXPIRES, OTHERWISE PEOPLE COULD JUSY TAKE OUT THIS DEAL, SPEND THE FREE VOUCHER AND CANCEL UNDER DSR WITH NO CHARGES.
Just thought I'd summarise in caps, for all those who didn't read the description and post without reading comments.
kevthewat
14 Mar 17#173
PLUS £45 cashback with TCB , winner winner .
Frasr to kevthewat
14 Mar 17#175
mikeyfive to kevthewat
14 Mar 171#176
You don't get the cashback if you get the Amazon voucher... it's in the T's&C's.
Internet_Tycoon
14 Mar 17#26
The virgin media deal was better - £15 pm 5000 min, unlimited texts, 20GB data (monthly rollover) on a 30 day contract.
rvcshart to Internet_Tycoon
14 Mar 17#36
Debatable, Amazon voucher puts this cheaper plus EE data beats virgin.
But it is a 12month, so varies i guess.
russellnaguicnic to Internet_Tycoon
14 Mar 17#101
Virgin does not allow teethering.
dan_is_the_man01 to Internet_Tycoon
14 Mar 17#172
But this deal includes EU roaming unlike the virgin sim!
Jayswa
14 Mar 17#171
Btw, does anyone know if the voucher must be used in total or partially & can it be credited to the account to use when needed?
Jayswa
14 Mar 171#170
Order was sucessful, but no email from myeeoffers yet (I know it can take a few days) anybody received theirs? Cheers OP! :smiley:
BigDaveH
14 Mar 17#125
I ordered it no problem. My contract with EE is up on the 22nd.
sam_of_london to BigDaveH
14 Mar 17#169
When you don't get Amazon voucher, don't complain.
Pinhead87
14 Mar 17#158
I can't see the Amazon voucher stated anywhere? Can anyone help please? Thanks
rossmacgill to Pinhead87
14 Mar 17#159
It's in the description of the order basket
Thowky to Pinhead87
14 Mar 17#160
Follow the link here or use the voucher listed on the page if you have gone to the site any other way. It should be there.
mtuk1 to Pinhead87
14 Mar 172#168
Deary me.
sam1970
14 Mar 171#161
damn it...just started a vodafone contract two days ago through mobiles.co.uk. It will work cheaper at £12.75 for 25 GB data but with the pain of claiming cashback and lower vodafone speeds I will prefer this one. Too late as I submitted a request to port my number from BT
mtuk1 to sam1970
14 Mar 17#167
Not too late. You have 14 days to cancel your Vodafone contract. Port out from them to EE before you cancel though.
royalkay
14 Mar 171#35
I got 30gb unlimited mins and text for £21.49 yesterday.
Besides I was on this before.
Try haggling with retentions they'll gift 25gb with unlimited mins and text for £20.
Lordmonkeyboy to royalkay
14 Mar 17#166
Did you have to take new contract?
hugekebab
14 Mar 17#165
Two questions - how do EE compare 4g speed wise to three? (not just coverage)
also, can I roam with the data in Europe over three months? - ignore - just checked and it's only 500mb :disappointed:
Thanks
hugekebab
14 Mar 171#163
Scooby Doo would be proud
ashraf86uk
14 Mar 17#162
I've had this offer last year, when my year was up I haggled down to £11.99 a month plus a years free bt sports which I never use
Broathboy
14 Mar 17#157
Thanks
mikeyfive
14 Mar 17#156
Just bought an S7 Edge, missed the 7GB EE contract last week, got two days until the cooling off period on my Three sim-only contract ends... This deal arrives with perfect timing.
Thanks OP.
mtuk1
14 Mar 17#154
You're not going to get that.
Broathboy
14 Mar 17#150
Why can't you port from say Vodaphone to EE direct missing out a payg sim?
destix to Broathboy
14 Mar 17#152
You can..... what is being discussed, is existing customers already on an EE contract, need to temporarily leave EE, then port the number back, to become a "new" customer for this deal.
mtuk1 to Broathboy
14 Mar 17#153
You can. People are discussing sim porting for this offer if you're an existing EE customer so you can keep your number.
destix
14 Mar 17#151
The Max plans have more EU data, and are not capped at 60mbps, EE double speed plans, like this one, are capped at 60mbps.
[img]file:///storage/emulated/0/Android/data/com.tippingcanoe.hukd/files/Pictures/thread2634840/1489514874531_transformed.png[/img]
Thowky
14 Mar 17#149
They really won't budge on some things at all it seems - I just called and basically had the same experience. They were quite nice about it but it's obviously just better for people to keep moving around than go through retentions and hope you speak to the right person.
roadie
14 Mar 17#148
Ah I see.
My dilemma is if I sign up, I would want the voucher plus tye existing 16.49 deal. If this can't be done then it's not worth.
roadie
14 Mar 17#147
Not yet. Told him to call me after 6.
garbage456
14 Mar 17#146
Wrong.
60gb is limited option. Max is unlimited. I am getting 105mb right now. That's with phone plans called ee extra. You Can Also get it on the 30gb package
Adamm_92
14 Mar 171#145
Isn't it a better deal to just get the 15Gb data unlimited min unlimited text at £16 pm for existing BT customers + £60 amazon or iTunes voucher which you can then spend on Apple Music on iTunes ? Bt use EE anyway? Correct me if I'm wrong
garbage456
14 Mar 17#144
Where exactly did this offer come from. Its not listed anywhere on the internet
Rushed_89
14 Mar 17#138
My dilemma,
Contract that I've had with 3 for £15 a month ends this month, unlimited txts + data , 200 mins.
Options are to get unlimited everything with 3 for £19.
This deal with £100 amazon voucher
Or this deal at £15.99 a month, no voucher.
Anyone have any thoughts which one they would do or experiences going from 3 to ee?
aty to Rushed_89
14 Mar 17#141
I moved from 3 to EE.
Really good customer service, none of this rubbish about you can't tether, I get a text message if someone called but I was out of service.
zulfib to Rushed_89
14 Mar 17#143
How do you get unlimited everything for £19? I went through to retentions and they basically told me to do one and gave me my pac.
john_forster
14 Mar 171#142
Thanks op. Was after a sim deal. Now just need to find a new phone
roadie
14 Mar 171#129
Just spoke to customer sales who have advised that they can offer this deal for me at £16.49 as an existing customer, I mentioned that I had seen this voucher and he further advised that he could apply the £100 voucher too.
He said he has had a number of queries on Hukd? Can anyone confirm?
Stronz91 to roadie
14 Mar 171#132
EE Customer service told me I'd have to join as a new customer to get this deal.
BigDaveH to roadie
14 Mar 17#134
do u have contact details for the advisor please?
austinc to roadie
14 Mar 17#140
take what they tell you on the phone with a pinch of salt. theyve blatantly lied to me before over the phone to get me to sign up.
aty
14 Mar 171#139
I contacted customer services and they said no.
I went back online and ordered another and then contacted them to say there was an issue with the order (mine said failed on the website but the I got an email saying it was successful).
They said it should be ok. The agent was going to reduce the second line rental to £16.50 but having spoken to her boss they said it's best to leave it at £19.99, so I did.
I already have 2 EE contracts so I will be doing to port out and port in.
EE said I could transfer to pay on the end of my current contracts and then port the number back in with a dais for so, but I have to put £10 on each PAYG sim which I would loose unless I used it
So if anyone knows a network where you could move on to and out of quickly please share it
Frasr
14 Mar 17#137
Hi, never switched a contract before but I just cancelled my Three contract and got a PAC code. If I sign up with EE how do I transfer my number over? Is the PAC entered during the order process or will I have to phone them after I get the sim? Thanks
ee refused the amazon voucher for me as an existing customer but said I could have the deal advertised on their home page...basically the same but without the amazon voucher x
bluebullet
14 Mar 17#97
so tethering is allowed, correct?
How long is the Amazon voucher valid for?
pothead13 to bluebullet
14 Mar 17#100
this is what I like to know so can use it on my now TV box for football when needed
ehsangreat to bluebullet
14 Mar 17#131
Tethering should be allowed send amazon vouchers valid till 2028 I said 2028 not 2018 just to make sure, lol
voicon
14 Mar 171#130
At any point, you have 30 days from the point your old provider supplies the code
noelreddy
14 Mar 17#126
Can we upgrade or is it for new customers only
BritishDragon to noelreddy
14 Mar 172#128
Thread.
Read.
Cloudane
14 Mar 17#127
Darn it!! I just a week or so ago renewed a 12 month contract 10GB for £18 and had to fight tooth and nail to get that, now this comes up!
Technically could probably do a 14 day cancellation and get this but it's probably a huge pain in the backside and knowing my luck would fail to go through.
AadilF1
14 Mar 17#91
Can someone give a step by step instruction on how to do this as an existing customer who's paying 18.99 a month for the same deal? Apparently, my contract runs out this month so it would be nice to get this sorted. Thank you :smiley:
mtuk1 to AadilF1
14 Mar 17#124
Read the thread. It's mentioned a few times
mtuk1
14 Mar 171#123
What about tethering?
tintin2k2
14 Mar 17#122
Looks like an amazing find OP.
minty_
14 Mar 17#121
o Cashback is not available on this offer. Any attempt at combining cashback with this deal will lead to the cashback being declined
GmodLUA
14 Mar 17#108
Just been speaking with EE as my contract is almost over (SIM only), just been offered this exact deal for £15.99 on a 12 month contract.
garbage456 to GmodLUA
14 Mar 17#120
That is 15gb not 20gb check any texts or emails day 20gb
cstewart91
14 Mar 17#118
Hot deal. BUT...
With TopCashback you can get the Ultd Mins/Texts and 20GB 4G sim for £19.99 with £45 cashback PLUS 6 months Apple Music PLUS 3 months BT Sport app.
Does this deal include the additional perks for music and sports?
jonathan_phang to cstewart91
14 Mar 171#119
Pretty sure they were on the list of options, they were off by default, but you were able to turn them on individually. Free without anything, but then charged if you dont cancel, so standard practice.
aty
14 Mar 171#65
Is this one per household ?
I ordered one but need another ?
de_deej to aty
14 Mar 171#117
Did you manage to find this out? I also need to order two.
splodgebob
14 Mar 17#98
£35 quidco too
amazon54 to splodgebob
14 Mar 17#116
Beware is says NO cash back will be given
Mentos
14 Mar 17#114
Been two years since I last had to do this, but 3 gave us the PAC straight away. Also I just grabbed "3" Pay GO SIM's from pound land which had a quid on it (from memory).
Worth making sure nothings changed with 3's policy with regard to issuing PAC codes. Also worth checking EE's policy on porting in. In the past i've come across instances where a network would only allow you to port a number IN within 30 days of the contract starting.
Takakaka
14 Mar 17#112
Anyone know if tethering is allowed and how much if yes?????
jonathan_phang
14 Mar 171#111
Been on Vodafone since god knows when, and was about to move to a SIMO deal they have, which was the same except no Amazon voucher. Saw this deal and just signed up - hopefully the Amazon voucher comes through and they give you more than 2 days to spend it!
Mandroid578
14 Mar 17#110
EE does allow tethering.
benpendery
14 Mar 17#109
I just called EE as a Home Broadband customer and got this deal for £16.49 a month.
Mandroid578
14 Mar 17#107
Yo. This **** works man. Unfortunately for me I got it at £20pm with £70 amazon voucher.
argosextra
14 Mar 17#105
So your spending £100.00 with Amazon and paying £19.99 a month for sim only not that much of a deal can't they just pay £100.00 cash which of course makes this a better deal
BritishDragon to argosextra
14 Mar 17#106
The promoter will not be paying £100 to amazon for the £100 voucher! So no.
ttttd
14 Mar 17#104
Yes but now TalkTalk have mobile offerings, surely this will skew the results... :smirk:
EDIT: Wow they were actually bang on average. Could this be a new chapter for TalkTalk??
ranxzy
14 Mar 171#103
I have a EE 4G mast opposite my road. With an EE SIM I get 60Mb, with Virgin 25Mb. Virgin mobile 4G is limited to 25Mb download.
25Mb is still adequate for most mobile needs though really.
meraip
14 Mar 17#102
Spoke to retentions and outbound and they would not budge. "Save 10% on a SIM plan, exclusive for our existing customers when taking an additional line". It is for an additional line and said I would not receive at this price if I cancelled my contract!! :confused::disappointed:
BritishDragon
14 Mar 171#99
Cashback is not available on this offer. Any attempt at combining cashback with this deal will lead to the cashback being declined
trickytree
14 Mar 17#96
As Virgin piggyback on their network you are not getting the same service as a EE customer.
Believe me I went through this with Virgin plenty of times as I would get no signal at all but friends on EE were fine getting 4G etc. Various locations same thing was happening.
It was so bad I moved to EE myself and those same locations worked flawlessly so due to that I would not recommend Virgin if you are wanting anything like a reliable phone service.
smithfield
14 Mar 17#95
That's a pain! They gave it to me after talking to a "manager" on live chat. Just switched my existing £26.99 monthly deal that was 6gb, to a £16.49 monthly deal for 20gb
larry27
14 Mar 171#90
Well I've left that rubbish Three network were I sound like a robot all the time after 9 years of great deals but bad network issues.
Now hopefully EE have improved in quality since when I was last with them those T-Mobile days
groovyrob to larry27
14 Mar 17#94
Definitely better than the one2one days
weneuron
14 Mar 171#93
Hi, I just ordered one. When do you receive email from [email protected] for voucher?
Thanks.
meraip
14 Mar 17#92
Spoke to retentions and outbound and they would not budge. "Save 10% on a SIM plan, exclusive for our existing customers when taking an additional line". It is for an additional line and said I would not receive at this price if I cancelled my contract!! So I remain cancelled with the lot ( ? lines ) as I was not a high valued customer as they suggested. :confused::disappointed:
Internet_Tycoon
14 Mar 17#89
How does EE data beat Virgin? Virgin uses the EE network to deliver its 4G. There is no difference.
garbage456
14 Mar 17#88
Sending text UP to 150 isn't working. Also the app has removed the upgrade option.?????
qazsed321
14 Mar 171#70
if i were to transfer my number from EE to a payg and then back to EE, how long does that process normally take?
i don't want my number to be out for too long in this process while transferring
BritishDragon to qazsed321
14 Mar 17#87
It takes a day or two for each porting
mikecool
14 Mar 17#74
Hi,
So will you be buying this deal now, then going through the pac swap to giff gaff, then swap to the deal contract?
BritishDragon to mikecool
14 Mar 17#86
Yes, I ordered this deal shortly after it was posted. I've ordered a giffgaf sim which will be here tomorrow which will port my number in. Then I'll get a pac from giffgaff to port onto this deal
AcidJiles
14 Mar 17#84
I am existing but will do the PAC swap to PAYG and then back.
schnide
14 Mar 17#83
"Many people"? Again, that's pretty much meaningless. Your perception, much as it may seem, is not always reality.
EE's complaint levels are below the industry average:
That's the most recent data I came across in an (admittedly very brief) search. So therefore "many people" don't agree with you. Not being harsh here - just being fair.
lucyferror
14 Mar 17#82
Many people will agree and it's not only my opinion. They are not giving anything that spectacular to change extra and call themselves superior lol
mouphi
14 Mar 17#15
Can't seem to get it to work as existing customer. Add it to basket, but when I login to my account its gone and not available in list of upgrade plans. Will get on the Live Chat.
amiilouise to mouphi
14 Mar 17#81
It does state underneath that it isn't available to existing customers
MarkT1967
14 Mar 171#8
Oh so tempted by this, I have 3 months left on my EE contract, thinking of getting this then port out to o2 then back to EE after the contract is up! Can I port my number over in around 3/4 months time?
liamo to MarkT1967
14 Mar 17#38
Who also be interested in knowing this, would you be able to port a number 3-4 months after taking out a new contract, or is there any time limit on when you can port to a new number?
AndyT328 to MarkT1967
14 Mar 171#80
I did this, only difference is I used 3 network then back to EE.
Was, as you, about 3 months later..
smithfield
14 Mar 17#79
I enquired to EE as an existing Sim only customer paying quite a bit more than this. I asked if I could have this deal. As expected:
"This deal is for new customers only"
I then explained that they advertise as offering "Existing customers get our best deals". After a bit of back and forth I found this deal for the same setup but for £16.49 a month WITHOUT the voucher.
Again, this is for "new sims only" but after asking for a manager they let me have this deal as an existing customer. Not as good as the one with the voucher but still a very good deal.
mikecool
14 Mar 17#78
I just rang to get my pac code, spoke to their sunderland call centre and the lady hadn't heard of this 100 quid amazon voucher version (offered me the same deal minus the voucher) and agreed it would be a better deal to get and that i'd indeed have to swap to another network then swap back to get this.
So I don't think they will match if you ring up.
schnide
14 Mar 171#77
That's a measured, qualified and substantiated reply that I'm sure many people here will take note of.
/sarcasm
:wink:
bengalknights
14 Mar 17#75
This beats the black friday deal that came with £77 cash via quidco
dragonline77
14 Mar 17#73
outside your cool off period, so wait at least 2 weeks
lcf202
14 Mar 17#72
Why is there signal so bad on the map ?
scudstrike
14 Mar 172#10
smashed it op. Hats off to ya. Released me from my TalkMobile prison - NEVER AGAIN!
dragonline77 to scudstrike
14 Mar 17#71
amen
msesaver001
14 Mar 17#69
Argh so tempting. Anyone know what EE are like when it comes to using allowance abroad? I'm with Three currently and this would be enough to sway me.
lucyferror
14 Mar 17#68
It's an overpriced network with big headed people working there lol
gsusx
14 Mar 17#67
this is really good but i still have about 6 months left on my current ee contract god damn
schnide
14 Mar 17#64
See again the final sentence of my previous post..
It could equally be an anomaly with the hospital building and where EE's nearest transmitter is located. Either way it's not exactly accurate of you to say that they're a terrible network because you can't get a signal in the hospital.
Maybe it's your family :smiley:
Zoe_B
14 Mar 17#62
Great deal. My EE contract switches off on 21/3, so I think I'll wait until then to apply for this just in case! Thanks OP :smiley:
lucyferror
14 Mar 17#60
My phone,my wife's phone and my mums phone? :smiley: all different brands?
shaggy
14 Mar 17#59
Why an O2 PAYG sim? Did you have to top up?
KingAzzA
14 Mar 17#57
I did a similar thing when my three deal ended.
Saw an offer through a third party offering unlimited everything on three for £30 but three themselves wouldn't match it.
So cancelled my three contract and got PAC
Ordered new contract
Got a payg o2 sim. Activated and switch number across.
A week later got PAC from o2. Told them issues with signal.
Gave PAC to three.
All in all took about a week
rehydrated
14 Mar 17#56
Would this work in a mifi?
farhaanfaruk
14 Mar 17#53
Limited to 60mbps. Can only get higher with the max plans. I got the 19.99 a month 16gb unlmtd mins texts 79 quidco last year before they introduced these max and essential plans. Tested my speed and hit 76 average regularly
mel456
14 Mar 17#52
thanks so very much for your help! have a great day!
tckay
14 Mar 17#51
Its a bit of a risk then, as if they then decide not to honour it you're stuck with a £20 a month contract rather than the £11ish. Ill let you know if I get any sort of response!
Sanzai
14 Mar 17#50
It's quite likely they won't confirm you will get a voucher until after the cooling off period has passed - they don't want people having confirmation of a voucher only to then leave the contract within the 14 days. Of course if they confirmed it under the condition you need to stay in contract it would be fine, but I suspect they don't think logically like this.
tckay
14 Mar 17#49
Wondering the same here.....
tckay
14 Mar 171#48
Thanks, Ive just sent an email, as I don't want to wait a month for confirmation that I will get the voucher, when the cooling off period with EE is 14 days if they decide not to honour it.
OpineDevine
14 Mar 17#47
Do you know at what point do you give the PAC code to EE?
brandy360
14 Mar 171#12
Thank you! Just what I needed. Also saving £60 on Apple Music and £15 on BT Sport app.
Aswell as cheaper roaming options compared to my current Vodafone contract.
Bargain!!
Adamm_92 to brandy360
14 Mar 17#46
How do you get the bt sport and Apple Music as it mentions nothing of that in the deal ?
de_deej
14 Mar 171#44
Does anyone know if the offer valid if I buy 2 as 2 separate contracts/accounts but both under my name - need one for me and one for my daughter?
ps. Thanks for posting.
Rastafari
14 Mar 17#43
Do EE do unlimited data? Or still only Three doing unlimited?
saaj786
14 Mar 17#41
i recently bought same deal for 16.49 without any voucher
tckay to saaj786
14 Mar 17#42
They do offer this deal at £16.49 for existing customers, but the £100 voucher (if kosher) does make it cheaper by a couple of quid a month.
shaggy
14 Mar 1716#40
This is how I would do it:
Give EE 30 days notice on your current contract (assuming you are outside your current contract and you can leave without penalty. Ask EE for your PAC code whilst doing this.
Order one of these 20Gb Sims with the £100 amazon sims as a new contract. You'll get a new number. Don't open or use it (well, you could do, but I'd leave it alone for the moment). You might need to activate it though.
At this point you'll have two contracts with EE - one is your 'normal' one with your usual number which will expire within 30 days, and one new one with a new number with this £100 amazon voucher offer.
Buy a PAYG sim , I would personally get a Three PAYG sim, one of those 3-2-1 sim only deals and top it up with the minimum, £10 i think. You could get a cheap 30 day pay monthly sim only contract but that will incur a credit check, and I would personally avoid another credit check at this point.
Port your number into the new PAYG sim. At this point your normal number is on Three PAYG.
Call/chat with Three PAYG CS, ask them for a PAC code. You'll use this PAC code to move back to EE via the 20Gb sim you have. <====== this is the bit I'm not sure about. Do you have to wait 30 days before you can ask for the PAC code from Three PAYG (for example) , or can you do it immediately?
theengelbert
14 Mar 17#39
Oh my gosh this is insane.. my contract ends in December oh well let's hope it lasts!
tckay
14 Mar 17#37
I called EE to cancel this order as I am not a new customer. They say they can't cancel as its through a third party and i need to wait until i get my SIM.
So.... I signed my husband up to the deal and he is NOT an existing customer, but still no redemption email.
Has anyone else received theirs, and how long did it take to come through?
wetpanda
14 Mar 171#32
Just signed into my EE account as my contract (16GB for £20) expires in just under a month and there is a banner saying I am entitled to an upgrade and this deal minus the voucher is there.
The voucher would be nice but for existing customers who don't want the hassle of porting numbers back and forth could be an option.
jay-uk
14 Mar 171#31
should have waited for this instead of signing up to BT 2 months ago just to claim Amazon voucher when I still had 2 months left on EE smh
tckay
14 Mar 17#17
Brilliant.
Nice to not have to ring EE and haggle for the deal.
Does anyone know how quickly the redemption email gets sent out?
I've received confirmation of my order from EE and it has the AWMARSIMO100 in the order total but not had a redemption email.
mel456 to tckay
14 Mar 17#19
are you already with EE?
timbotadumitruion to tckay
14 Mar 17#30
I did wait for about a month to get mine last summer and then I called them. I've got my Amazon voucher after 3 months or so. I believe that if you insist emailing them,they will send it faster
solo12
14 Mar 17#29
With 6 months apple music and 3 months bt sport hot from mee :smiley::sunglasses:
mel456
14 Mar 171#27
I know what you have written makes sense, just trying to do the same thing. I want to keep my number and I am already with ee. just called them and they said that they cannot hour this, for existing customers as this is a 3rd party deal. so I would need to get my pac code transfer my number to lets say a 02 pay as you go. Then transfer it back? but how do I transfer it back if I am midway through the new contract. sorry for the million questions just want to make sure I understand.
tckay
14 Mar 17#23
Yes I am.
are you already with EE?[/quote]
shaggy
14 Mar 17#21
good deal. Just come to the end of my 2 year phone contract with EE. Can I order this, in the meantime, move my existing contract to some cheap PAYG deal, and move back to this EE sim with my PAC code?
easyrider81 to shaggy
14 Mar 172#22
you need to give your 30 day notice to EE and get your PAC code then port it out to a PAYG like you said. You would need to get another PAC code from your PAYG network then to port it back in to EE.
Nighthawk
14 Mar 17#20
Got this last summer with a £70 Amazon voucher. This deal is even better.
This is gonna get hot :smiley:
hayhayo
14 Mar 171#18
fab thanks. just ordered
Smud
14 Mar 17#14
Nice find op.Cheers
jnm21
14 Mar 17#9
Code does not work on the 30GB £30 option! Just to save anyone else trying. : (
merb0786
14 Mar 17#7
At what point do you receive this redemption e-mail? I have just received confirmation e-mail of the order. Is this after the SIM is activated?
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
EE SIMO Deal 20GB 4G Data, Unlimited Mins & Texts PLUS £100 Amazon voucher £19.99pm over 12 months £239.99 - £100 voucher works out at £11.66pm!
discount should apply at basket, 1 per basket or discount will not apply!
IF for whatever reason the get deal link doesn't work, use code AWMARSIMO100 at checkout and it'll update :smiley:
------
Steps on how the customers can redeem the offer:
Customer places their order EE site (Hit get deal link)
Providing the order was successful, the customer will receive a redemption email from [email protected] with details on how to redeem their gift voucher.
The customer will require their XKN order reference to redeem the offer. This can be found on the order confirmation page or order confirmation email.
Once the offer has been redeemed, the gift voucher will be sent out within 3 months of the claim date for all eligible connections
The redemption email is sent within 5-7 days of purchasing the contract
------
1.Customers are required to be outside of their 14 day cooling off period and remain connected to the network to qualify for the gift voucher
2. Not available to existing EE customers.
3. All vouchers are fulfilled by The Marketing Lounge Partnership Limited and all queries should be sent to [email protected]. Voucher is non-transferable and non-exchangeable. We accept no responsibility for vouchers which are lost or damaged on their way to you or for requests for redemption received outside the time periods mentioned above. Personal details will be processed in accordance with the EE Privacy Policy which can be found here http://ee.co.uk/privacy-policy
4. End date: 31/03 11:59pm
o Offer is available online only. Not available via telesales or in store
o Cannot be used in conjunction with any other offer
o Cashback is not available on this offer. Any attempt at combining cashback with this deal will lead to the cashback being declined
o Standard network terms & conditions apply
Top comments
Give EE 30 days notice on your current contract (assuming you are outside your current contract and you can leave without penalty. Ask EE for your PAC code whilst doing this.
Order one of these 20Gb Sims with the £100 amazon sims as a new contract. You'll get a new number. Don't open or use it (well, you could do, but I'd leave it alone for the moment). You might need to activate it though.
At this point you'll have two contracts with EE - one is your 'normal' one with your usual number which will expire within 30 days, and one new one with a new number with this £100 amazon voucher offer.
Buy a PAYG sim , I would personally get a Three PAYG sim, one of those 3-2-1 sim only deals and top it up with the minimum, £10 i think. You could get a cheap 30 day pay monthly sim only contract but that will incur a credit check, and I would personally avoid another credit check at this point.
Port your number into the new PAYG sim. At this point your normal number is on Three PAYG.
Call/chat with Three PAYG CS, ask them for a PAC code. You'll use this PAC code to move back to EE via the 20Gb sim you have. <====== this is the bit I'm not sure about. Do you have to wait 30 days before you can ask for the PAC code from Three PAYG (for example) , or can you do it immediately?
Good Afternoon,
I hope you are well.
Thank you for your recent email regarding your gift voucher with EE, sorry
for the delay in getting back to you with a response.
We have now been updated from EE that your voucher code will be sent to your
email address 90days from your creation date. This should be around the 21st
June 2017.
I want to thank you for your patience in waiting for the update from EE.
Your voucher will be sent as an ecode voucher to your email address, please
check your junk and spam mail also.
Kind Regards,
EE Rewards
YOU WILL NOT GET CASHBACK WITH THIS DEAL
EE ARE A TERRIBLE NETWORK
EE ARE A GREAT NETWORK
VIRGIN MOBILE ARE POTENTIALLY CHEAPER BUT PROBABLY SLOWER AND DON'T OFFER TETHERING
YOU WILL NOT GET THE £100 VOUCHER IF YOU ARE AN EXISTING CUSTOMER
YOU WON'T GET THE AMAZON VOUCHER UNTIL AT *LEAST* THE DAY AFTER THE COOLING-OFF PERIOD EXPIRES, OTHERWISE PEOPLE COULD JUSY TAKE OUT THIS DEAL, SPEND THE FREE VOUCHER AND CANCEL UNDER DSR WITH NO CHARGES.
Just thought I'd summarise in caps, for all those who didn't read the description and post without reading comments.
Latest comments (798)
My name is Rich and I work in EE’s comms team. This thread and the outstanding questions regarding Amazon vouchers, and the delay in those being sent, were brought to my attention so I wanted to update you here.
I’ve spoken to the relevant team, and they’ve created a dedicated page on the EE community forum to help Hot UK Deal users who are awaiting Amazon vouchers.
There’s loads of useful information there.
I hope this helps, and please accept my apologies for the delay in responding.
Offer has finally been honoured.
Exec Office Number: 0800 079 0232
Happy shopping folks! :wink:
I asked the question if this was a joint promotion between EE, amazon and hot uk deals here the response I got :-
With regards to your question asking whether this is a joint partnership marketing offer between us, Amazon and Hot uk deals, this isn’t something we’d comment on as it is business sensitive.
So I asked ee for a deadlock letter which I now have and will be taking it up with ofcom. Fed up of being told it will be posted to me, emailed me to me.
So I'm not chasing this any longer.
Too many phone calls/emails for my liking.
Good deal.
Yep big thanks to OP and everyone else for sharing their experiences.
A lot of stress and email and a couple of phone calls.
But it looks like the vouchers are on there way, and I like to thank everyone with there hard work with trying to receive them
We all done it together!!! Well done all!!
Emailed customerrelations@ ee.co.uk this morning
Redeemed on Amazon no problem.
Some nice chap at EE gave me a call and has been in touch with the third party. They have apparently ordered another batch of codes or something and it should be with me by the end of the week. Sounds like they are fobbing off EE just like myself, they initially told me to wait 7 days to receive the code from EE? 10 days ago?
I will get the money eventually whether it be from EE or The Marketing Lounge, taking their bloody time though.
The money that was pai into my ee account had now been transferred to my bank account
Prime day :smile:
I've heard nothing yet.
Great to hear people recieving their vouchers guess I'll just be patient.
Email: customerrelations@ ee.co.uk
Exec Office Number: 0800 079 0232
Asked for email confirmation and they agreed, though still waiting for this and expect I will have to chase it up too..
Rang the number someone listed on here and was told someone would get back to me in 7 days, not satisfied with that.
Tweeted the CEO in one of his "aren't we so great we did so much data at Glasto" spiel tweets and EE customer service finally picked up on it. Now being dealt with by someone from EE executive office apparently. Let's see if I finally get it now...
Claiming the money through the Courts is now easy, just download the form N1 from MOJ website or use money claims online government website and do everything online. Small fee which you will get back (EE will pay that too). Have done it many times and won every time.
" I'm sorry for the email address they've given you. I can see you've said you've contacted that email address numerous times already. The company who deals with those vouchers has changed quite recently. The team you need to contact about the vouchers, if these have not been received after 90 days from connection, is [email protected]."
"The terms and conditions for the offer suggest you'll receive it within 90 days after the 14 days cooling off period. The cooling off period ended on 29 March."
After I told them that they have not replied for over 7 days now, they then escalated my query. You have to insist that they deal with it or you will be canceling the contract as it was missold.
I asked:
"Will this be loged so I may contact you if nothing happens? its taken me over 1 hour to get this far with you today."
EE replied:
"Yes. It's all logged with us under complaint reference 4784690 so if you do need to come back through at all the information will all be there. If you do need to come back through, let the chat agent know you were escalated to the complaints team and we're dealing with it, so they can put you straight back through to us."
If anyone wants to use this complaint reference 4784690 to help them speed up their enquiry.
"They have confirmed you are eligible, but there seems to be a system issue at the moment that is stopping them from generating the code for you today when they've tried. They have escalated this as an urgent priority and they will send it to you as soon as that's rectified. It should hopefully only be a couple of days at most to get that to you."
"It's certainly not a fraudulent company, as it's a deal we are aware of and we have their details internally to pass customers to for queries."
"It looks to me like you should receive it tomorrow. I'm trying to get confirmation from that team."
If I don't get it I will complain to Ofcom by before I do you need to request a deadlock letter from EE.
Apparently there dealing with people's offers in march, this is when I sign up & hopefully yourself.
Just have to wait another 7 days and see.
info@ myeeoffers.co.uk
[email protected]
Dont trust djwen, this might be one of their own posts.
I would have liked to have used it to order a new phone before I fly out but it seems like that won't happen
I spoke to their online chat team and the guy on the other end admitted they had quite a few people enquiring about this. Its a pain in the ass but given EE reguarly offer amazon vouchers as part of broadband etc I dont think this is a case of dissolve and leave. Its just **** service/ communication.
Has anyone actually recieved a voucher?
Got this 2 days ago (how long does it take to genarate code):
Good Afternoon,
We are waiting for your code to be generated.
Once this is done, your will receive your gift via email.
Thank you for your patience.
Kind regards,
My EE Rewards Team
Emailled a few times with no response.
There seems to be quite a few people complaining on twitter. Hopefully this will start to gain traction.
We have now been updated from EE that your voucher code will be sent to your email address 90days from your creation date. This should be the 12th June 2017.
I want to thank you for your patience in waiting for the update from EE. Your voucher will be sent as an ecode voucher to your email address, please check your junk and spam mail also.
Called on 13th June
Will pass issue onto manager
Called 22th June
Code has been claimed and waiting for IT team to decrypt it before sending amazon code :confused::man:
I'm thinking if more people do this, they may apply some pressure on their partner to get this sorted or at least understand the scale of the problem.
Said they will contact a manager/ said this 9 days ago!
Good Afternoon,
We are waiting for your code to be generated.
Once this is done, your will receive your gift via email.
Thank you for your patience.
Kind regards,
My EE Rewards Team
Good Afternoon,
We now have your code generated and this will automatically be emailed to yourself.
For your reference, your code is
XXXX-XXXXX-XXXX
Kind regards,
My EE Rewards Team
I was due it on the 12th but never arrived so emailed, got a reply apologising as I should've received it and they were referring it to a manager. I emailed again yesterday and just for my reply, they stated the voucher would be emailed out but have me the voucher code in the email.
For reference, when I called the lady said there is just one person dealing with all the EE stuff.
01565 656 251
They didn't say when I called them, as it's been 7 days since I called them.
Also is it possible to cancel our contracts as we have not received our vouchers?
Might skip back over to my old network and take advantage of their new customer offers.
Email was send on 9th June and received today 16th June from EE OFFERS:
Good Afternoon,
Thank you for your recent email.
Your order code has now been arranged with EE, once we have the code we will send this via email.
Kind regards,
My EE Rewards Team
Thank you for your recent email regarding your gift voucher with EE, sorry for the delay in getting back to you with a response.
We have now been updated from EE that your voucher code will be sent to your email address 90days from your creation date. This should be around the 12th June 2017.
I want to thank you for your patience in waiting for the update from EE. Your voucher will be sent as an ecode voucher to your email address, please check your junk and spam mail also.
How long do I have to wait to receive my gift?
You will receive your gift via email within 90 days of passing your 14 day cooling off period and still being connected to the EE network.
I was then advised voucher will be within 90 days.
The lady of the phone, said everything is correct and I should of received this.
Now she is emailing Ee accounts manager to authorise this,it could take up to 7 days.
Will keep you informed.
Good Afternoon,
I hope you are well.
Thank you for your recent email regarding your gift voucher with EE, sorry
for the delay in getting back to you with a response.
We have now been updated from EE that your voucher code will be sent to your
email address 90days from your creation date. This should be around the 21st
June 2017.
I want to thank you for your patience in waiting for the update from EE.
Your voucher will be sent as an ecode voucher to your email address, please
check your junk and spam mail also.
Kind Regards,
EE Rewards
The email you need to whitelist is [email protected] - its quite straightforward to do.
lol j/k
But I'm guessing it depends on how busy they are etc! :smiley:
Hmootm
We have now been updated from EE that your voucher code will be sent to your email address 90days from your creation date. This will be around the 12th June 2017.
I want to thank you for your patience in waiting for the update from EE. Your voucher will be sent as an ecode voucher to your email address, please check your junk and spam mail also.
I can now confirm that this has been resolved.
Kind regards,
My EE Rewards Team
Good Morning,
Thank you for your recent email regarding your gift voucher with EE, sorry for the delay in getting back to you with a response.
We have now been updated from EE that your voucher code will be sent to your email address 90days from your creation date.
I want to thank you for your patience in waiting for the update from EE. Your voucher will be sent as an ecode voucher to your email address, please check your junk and spam mail also.
I can now confirm that this has been resolved.
Kind regards,
My EE Rewards Team
if we don't here by June there's enough of us on here to stick together and raise it more formally ...
Good Afternoon,
Thank you for your recent email
I can see that this has been validated with EE. Your voucher will be sent in line with the terms and conditions.
Thank you for being patient,
Kind regards,
My EE Rewards Team
Sparkle - pls let us know how you get on with EE thanks
To redeem your £100 gift
You will have up to 3 months from the date you receive this email to claim your gift. You will require your EE order reference, starting XKN, to claim. This can be found on the order confirmation email.
Once you have passed your 14 day cooling off period and are still connected to the EE network, you will receive an email containing your £100 gift and how to redeem. This will happen within 3 months of connecting to the network.
If you have any questions, please do not hesitate to contact us on [email protected].
Thanks,
The Marketing Lounge on behalf of EE
I did mine 29th March, maybe 3 months is 29th June I will have to wait.
We may have been had.
who was running this promo, EE themselves?
Good Afternoon
Thank you for your recent email
I can see that this has been validated with EE. Your voucher will be sent in line with the terms and conditions.
Thank you for being patient,
Kind regards,
My EE Rewards Team
Notice my first bill is £34.99 and not £19.99 and they billed it to wrong bank account. It went to an old account I used previously?
They said it could be up to 3 months so I am not too fussed.
Had the claim email and filled that in but no voucher as of yet...
Thank you for your recent email
I can see that this is being looked into with one of our campaign managers, I have added your details and notes onto the log. We will in contact once we have a resolution.
Thank you for being patient,
Kind regards,
My EE Rewards Team
......... been over a week now typical
The clever keyboard warriors of HUKD voted it cold, but I thought it was an excellent deal and got one myself. Deal is still on. If above doesnt work, search it via USWITCH as I think its a USWITCH exclusive and you have to use a code supplied by Uswitch.
Be very careful of using another network PAYG sim to port your current EE number (assuming youre with EE currently) and back to EE again on this deal. I ported out to O2 PAYG, and while the port out worked OK, O2 wouldnt release me a PAC code until I topped up with £10. I got lucky though as I complained to head office after a misleading chat transcript and they gave me my PAC code to go back to EE. I would personally port out to Asda next time as I believe that requires a min £5 top up.
I've found my email in my spam folder of my Gmail account.
My breakdown according to them is as shows:-
Monthly plan charges - £29.88
£10 plan discount - £8.33 (?)
£5 plan discount - £4.17(?)
= £17.38 (£20.86 with 20% VAT)
Any idea why?
used iCloud email...
I used my apple email this time instead of gmail.. :disappointed:
what is the claim process? is it just a generic link and you put in order details?
Was in the spam folder.
Thanks :smile:
Gmail filtering that into spam for me BTW
Little worried as looking like loosing £100 - Checked SPAM/DELETED and its no where.
How to get this now?
http://ee.co.uk/why-ee/apple-music
I just had an email through saying my estimated bill date is 28/04 and estimated payment date is 06/05 so I'm presuming I can hold off?
you still pay 19.99£ per month for the whole duration of the 12 months.
You get an AMAZON giftcard worth 100£ thats it.
Date: 23rd March 2017 10:35:53
Retailer: EE SIM only contracts
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Purchase amount: £19.99
Cashback amount: £45.00
I just ordered then noticed this message. Phew.
Folks new to EE could test the signal with the ASDA payg sim also.
Business customers - we have five sim only with 10GB shared, unlimited mins and text - £60.00 plus VAT or £12.00 plus VAT each
So this kind of price target is availaible, but perhaps only for a number of users, not sure. Worth a call to EE business sales, if sim only meets your needs.
go to:
http://add-on.ee.co.uk
to check monthly data use
Only thing I would change is instead of the Three payg sim is get an ASDA payg sim.
• ASDA piggy back off EE, so great signal, no loss of service to use credit
• Sim is free 08000792732 delivered or £1.00 in store
• top up minimum £5.00
Cheers
Edit: Ignore me, it's been said already.
Big FAT thank you OP! Vodafone didn't want to play ball so it's their loss!
Should I wait for the SIM to arrive before porting my number over from Vodafone? I have the PAC code from Voda already.
However EE cancelled my order as they recognised my mobile number and said it's not available to existing customers.
Maybe once the number is fully transferred it will work?
Anyone else have any ideas?
"Welcome to EE! Thanks for your order - we're working through it now. We do need to speak to you to complete it though. Can you please give us a call (free) on 0800 9566042 as soon as you can."
When i rang them they said no issues (not sure why the asked me to call them) and that the sim was already on its way. i am worried and will cancel if i do not get confirmation. i had emailed
[email protected] two days ago but no response whatsoever.
i am an Existing EE Customer. i had a 24 Months contract of which have run out on January and was paying £36.99 a month, and thus as it finished January 2017 i am now on rolling contract paying the same £36.99 a month until i have seen this offer.
i have ordered the sim and 2 days later i have given EE a call on 08000790531 (no waiting too) regarding my order (They will ask for the XKN Number) of which you will get via email.
while on the phone they have told me that it will be processed soon enough so while i had them on the phone i have told them that i would like to keep my current number.
The lady said "most certainly" so as i called them on the current number that i wanted to keep they have changed the processing sim to the number i was using.
after the conversation about 1-2 hours my sims network disappeared so i knew that the number have changed.
and a day later my new sim card has arrived with my current number.
so no activation required no PAC code no switching to other network and back
they have done it all in one jolly go. WONDERFUL
Just to check i logged into myEE account and it has been updated to 20gb and also the £19.99 / Month
The only worrying thing is that i did not get an email regarding the £100 Amazon? WHY? Does anyone know?
When I pointed this out, they replied to fill in the form................
20gig a month with rollover.
30 day contract
Should I change to this package?
I am, Virgin has terrible signal in my house for some reason. Works great everywhere else though. EE supports 4G calling and WiFi calling on iPhones plus it's double speed 4G so will be faster. And Virgin customer service is also terrible.
We have four people in my house hold so I'm doing it this way - £19.99 + 16.20 + £12 + £12 = £60.49 a month. Works out a £52 a month for the first year because of the voucher. Currently the four of us are paying £48 a month on Virgin.
£19.99 = 20gb of data, unlimited mins, unlimited texts (full price) for me which also gives the £100 Amazon voucher
£16.50 + (12 + 12) = £40.5 shared 20gb of data, unlimited mins, unlimited texts between three people for three other family members who can all share the 20GB of data as they don't need it
I'm not sure if the three people sharing can be ordered online or only in store though. If it's over the phone, might try to haggle to get a free signal box although it shouldn't be needed as we have full WiFi coverage all over our house.
On Friday, March 17, 2017, EE Offers wrote:
Good afternoon,hi
Your how to claim email is automatically sent out within 90 days of your policy start date. Please do also check your junk and spam folders. If the email is not received, please do contact us again and we can look into getting this manually claimed once the 90 day cooling off period has passed.
I've had the SIM, activated it and using it now but still no email for the £100 Amazon voucher.
Thank you to the original poster.
What about you?
Transfer will take a month and I need to TopUp £10 at the end of the current month. I shall order the new SIM soon.
I have no reason to doubt that the 100 voucher will be honoured either
no need to get Pac or anything
Looks like EE is really trying to boost their signup numbers before the financial year ends.
Then once received sim, transfer your PAC code over.
1) Current EE customer. ---> 2) Switch to PAYGO -----> 3) PAC number transfer --------> 4) Get Deal ------> 5) PAC Transfer back to EE
How quickly after the PAC transfer to PAYGO can you Get the deal and then PAC back?
OR what I suppose I'm asking is how long should you keep the PAYGO number - or can you do it almost immediately afterwards?
Cheers.
Who's to say I'd be with BT once that contract ends, whereby the contract would go to £21 per month
I was under the impression that most networks will want you to be with them for a certain number of days before you can port back out ?
read the first post or the terms of the deal :-
o Cannot be used in conjunction with any other offer,
o Cashback is not available on this offer. Any attempt at combining cashback with this deal will lead to the cashback being declined.
I would rather the £90 than the £100 amazon voucher.
O2 PAYG sim costs nothing and doesn't need credit to activate so that's what I've ordered
I'll just wait
how you spend it is up to you, spend it all in one go on a 100£ purchase, or spend it on smaller purchases as and when you need to.
tldr, there's no need to spend it in one go.
Also, has anyone received amazon vouchers from a previous deal like this? Do you need to use the full amount at once or can it be used partially? And can it be credited to an account? Cheers!!
youd lose 10-15% of its value after paying all the fees imo
Does anyone know the cheapest PAYG we can purchase to do this all?
Been having a look and can only find PAYG sims with minimum £10 top-up required.
https://community.giffgaff.com/t5/Getting-started/How-do-I-keep-my-current-mobile-number/ta-p/3521127
Now finally sorted SIM card will be on its way.
12M SIM 4G 20GB £34.99 £29.16
Your 4GEE SIM plan includes 20GB, unlimited minutes
and unlimited texts to UK mobile & landlines. When in the
EU, you can use your allowance to call text back to the UK
and within the EU, and you have 500MB of Roaming data.
London Underground WiFi Free
£20 off your next phone Free
You can get £20 off your next phone when you upgrade
onto a pay monthly plan. After 6 months on this SIM only
plan you can claim your discount. Call 150 or pop into an
EE store. £20 discount offer ends 36 months from the date
you joined the plan.
£10 Plan discount - £8.33
Special Promotion Discount. £10 monthly discount off
your plan cost.
£5 Plan discount - £4.17
Special Promotion Discount. £5 monthly discount off your
plan cost.
Monthly charge total £16.66 (+VAT = 19.99)
Package 1 of 1
EE 4G Multi SIM
12M SIM 4GEE Plan 20GB £34.99
Then in the pay monthly column it states £19.99
Its the £34.99 part that is odd, as I never saw any reference to it anywhere before - will this mean that it reverts back to that price after 12 months? Can people check their emails and let me know if they have the same?
Also I ordered and received shipment notification late Tuesday, nothing in the post yet, was hoping it got here today but already had today's post.
Bit bad I think as they are loosing money the longer they take to send the sims.
I was told that the Amazon voucher gets sent after the third bill. Topcashback sadly not tracked but it probably would have been rejected!
Had dinner on the table so I didn't have time to keep arguing, round one to Three I guess. But unless someone tomorrow can offer me a better deal, I will get my PAC..!
http://www.hotukdeals.com/deals/ee-7gb-unlimited-mins-free-roaming-bt-sport-poss-3-25pm-after-cashback-12m-e2save-2629667?utm_source=Thread%2BSubscription&utm_medium=email&utm_content=2629667&utm_campaign=Comment%2BUpdate
Far better deal than this HUKD money spinner tbh :smirk:
you have to top up with £5 dont you?
EU EE Roaming costs:
Making phone call: 4.36p (43 p for 10 minutes looks good for me)
Receiving phonecall 0.98p (less than 1 p)
Txt message 1.74p
Price are here EE PRICE ROAMING
However £20 for 20GB 4GEE is excellent...I used to have the 16GB 4GEE plan and that did me proud.
Cheers
however they can not give me info on the amazon voucher as it is provided through a third party, anyone else have any info on when that runs out? cheers
edit: OP says 31st march
They won't budge when I've called or spoken to them on live chat :disappointed:
Also how long have you got to use the Amazon voucher?
Thanks..
for 20£ a month .
EE kept allowing 3rd party's to bill my account.
had to phone up and complain each month to get credited .
also if you run out of data, their add ons are very expensive .
20 GB data
Unlimited text messages
Unlimited minutes
2GB EU roaming data
12 months plan
for £14
Now not sure if I should stay or take this deal. Any thoughts? Is EE better or worse than Vodafone? Both have horrible reviews on trustpilot.
I had a Vodafone contract that was unusable as service/3G in my area was terrible.
EE in my area is much better.
I contracted EE who told me this. Also after 12 months the contract reverts back to £34.99 per month. This explains why they only show you the bill over a 12 month period. Also EE said it may take 3 months to get the Amazon voucher. I asked them what I should do if it didn't come. They said it would..............But somehow EE direct couldn't offer me the same deal. EE will not be sending you any voucher
You've either been fed incorrect information or are making it up!
BT don't offer visual voicemail or wifi calling also I much prefer EE customer service.
Opted to click through from Nectar for 1750 points and taken the Amazon voucher.
Will be glad to see the back of BT as moving phone and broadband this week too, they have been shocking.
Thanks for the response.
Upgrade or take a second line . I called and explained I do not want to keep my existing number I want a new number . He confirmed I will receive the amazon voucher
Sod paying £19.99 when others are getting cheaper.
Wtf? I don't have issues with credit, excellent credit score. How would it have conducted the check within a nano second?
20 GB data
Unlimited text messages
Unlimited minutes
2GB EU roaming data
12 months plan
for £14
Now not sure if I should stay or take this deal. Any thoughts? Is EE better or worse than Vodafone? Both have horrible reviews on trustpilot.
It's a CONTRACT! YOU agreed to it! Hard Cheese! No one cares to hear about it so stop moaning & accept YOU accepted the CONTRACT & were happy with it when you did.
its also showing on tcb
Thanks
BT are crap though, no real retention offers, capped at 30mbs speed unless you buy an add on
Can anyone confirm if they use the 'no custom in last 12 months = new customer in our eyes' definition,
or
if they use the straight forward - 'not currently in any sort of contract or paying for our services' definition.
... and this is obviously a deal where HUKD take a fee for everyone they sign up, along with a percentage of every £100 Amazon gift card, but who cares? it's a bargain.
o Cashback is not available on this offer. Any attempt at combining cashback with this deal will lead to the cashback being declined
just use the code AWMARSIMO100 in the listing directly on the EE website to be sure rather than the link here & remember to add the code in the Got A Voucher? section.
http://ee.co.uk/help/add-ons-benefits-and-plans/wifi-and-tethering/tethering-your-device/about-tethering
How much does tethering cost?
Tethering is included in your plan as part of your data allowance.
The plan you purchased will have a data allowance which you can use to access the internet on your phone, use apps on your phone or use your phone as a portable hotspot to tether.
Can somebody please post a direct link to the official t&c's please.
or
£45 for £9pm 4GB/ All You Can Eat Minutes and texts works out as £5.25
Would probably find you can not get both the Amazon Voucher And the Quidco, might be worth a try.
If not i think the Quidco isn't a bad way to go.
Dunno if you could defer this free 6 month period till your existing one runs out or not, or how you would do this.
Good luck!
I. E. kept my existing sim and number, they transferred this new contract to it. Phone up and ask to speak to the digital sales team.
Good luck
I just finished my contract and contacted EE to see if I was eligible for this deal
they told me that I would have to leave at first.
then they offered me £10 for first 6 months and £20 for last 6 months. ( £180 over 12 months)
I said it was not good enough and told them £10 first 6 months and £15 last 6 months (£150 over 12 months = £12.50 pm) is more reasonable compared to OP deal
they told me to hold and few minutes later got back and agreed on the deal
to sum up, I got upgraded from PAYG sim to the same tariff for £12.50 pm, no need to wait for voucher
hope this helps
thanks op again
:smiley:
they asked me for the mobile number so they can match the deal ;(
As long as it doesn't cost much more that would be fab
However when I phoned Three they offered me 4gb data with unlimited calls/texts for £9 pm. I don't use all that much data so I can't see any potential downside to the Three offer. Anyone else offer any insight before I decide to stay?
guess i got lucky :smiley:
You have to port out to another network, then back in.
As long as the voucher arrives, this is a fab deal for me
Thank you for your interest in EE and requesting the following price plan:
Unfortunately we have not been able to accept your order.
There was a technical issue on the EE website. This resulted in the publication of incorrect pricing information about our price plans. We corrected this error as soon as we could but unfortunately your order was placed before we could rectify the problem.
Dont worry, we have not taken any payment at this time.
For more information about how we accept and process orders placed through our website, please see our terms and conditions http://help.ee.co.uk/system/selfservice.controller?CONFIGURATION=1016&PARTITION_ID=1&secureFlag=false&segment=Consumer&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=61474&CUSTOM_BRAND=EE .
thanks op
If you can't open one but having family members here, kindly ask them to open one for you and then transfer to your name once you are here and have a bank account.
- Once EE send the SIM, we must activate it and use it to qualify for the Amazon voucher.
Question is, is there a time limit for porting your number over to EE (using a PAC code from another provider)?
As I have an error saying
''Sorry, we’ve performed our checks and are unable to continue with your order. But don't panic... ''
I am an existing customer of EE and my contract is ending 14th April 2017,Does it has to do anything with being an existing customer or something else,any help would be appreciated.
I am on EE and exactly the same issue but I got the email saying it went through. So I called them and they said it was ok
Spoke with them this PM about this order. They said they couldn't add the Amazon voucher over the phone. But if I ordered online then phoned back and spoke to their digital sales team, they would basically treat the new contract as an upgrade, letting me keep my current sim and number.
Sure enough, this happened seamlessly once I got this digital sales team. Have confirmation texts and emails from them confirming new plan has been transferred to existing sim. Was told to expect the Amazon voucher in due course.
Thanks a mill OP!!
https://ec.europa.eu/digital-single-market/en/roaming-tariffs
on another occasion I just kept on repeating *I want my pac code* until they finally gave it . took me 15mins.
YOU WILL NOT GET CASHBACK WITH THIS DEAL
EE ARE A TERRIBLE NETWORK
EE ARE A GREAT NETWORK
VIRGIN MOBILE ARE POTENTIALLY CHEAPER BUT PROBABLY SLOWER AND DON'T OFFER TETHERING
YOU WILL NOT GET THE £100 VOUCHER IF YOU ARE AN EXISTING CUSTOMER
YOU WON'T GET THE AMAZON VOUCHER UNTIL AT *LEAST* THE DAY AFTER THE COOLING-OFF PERIOD EXPIRES, OTHERWISE PEOPLE COULD JUSY TAKE OUT THIS DEAL, SPEND THE FREE VOUCHER AND CANCEL UNDER DSR WITH NO CHARGES.
Just thought I'd summarise in caps, for all those who didn't read the description and post without reading comments.
But it is a 12month, so varies i guess.
Besides I was on this before.
Try haggling with retentions they'll gift 25gb with unlimited mins and text for £20.
also, can I roam with the data in Europe over three months? - ignore - just checked and it's only 500mb :disappointed:
Thanks
Thanks OP.
[img]file:///storage/emulated/0/Android/data/com.tippingcanoe.hukd/files/Pictures/thread2634840/1489514874531_transformed.png[/img]
My dilemma is if I sign up, I would want the voucher plus tye existing 16.49 deal. If this can't be done then it's not worth.
Not yet. Told him to call me after 6.
60gb is limited option. Max is unlimited. I am getting 105mb right now. That's with phone plans called ee extra. You Can Also get it on the 30gb package
Contract that I've had with 3 for £15 a month ends this month, unlimited txts + data , 200 mins.
Options are to get unlimited everything with 3 for £19.
This deal with £100 amazon voucher
Or this deal at £15.99 a month, no voucher.
Anyone have any thoughts which one they would do or experiences going from 3 to ee?
Really good customer service, none of this rubbish about you can't tether, I get a text message if someone called but I was out of service.
He said he has had a number of queries on Hukd? Can anyone confirm?
I went back online and ordered another and then contacted them to say there was an issue with the order (mine said failed on the website but the I got an email saying it was successful).
They said it should be ok. The agent was going to reduce the second line rental to £16.50 but having spoken to her boss they said it's best to leave it at £19.99, so I did.
I already have 2 EE contracts so I will be doing to port out and port in.
EE said I could transfer to pay on the end of my current contracts and then port the number back in with a dais for so, but I have to put £10 on each PAYG sim which I would loose unless I used it
So if anyone knows a network where you could move on to and out of quickly please share it
Included as standard apparently. Nice to see.
How long is the Amazon voucher valid for?
Read.
Technically could probably do a 14 day cancellation and get this but it's probably a huge pain in the backside and knowing my luck would fail to go through.
With TopCashback you can get the Ultd Mins/Texts and 20GB 4G sim for £19.99 with £45 cashback PLUS 6 months Apple Music PLUS 3 months BT Sport app.
Does this deal include the additional perks for music and sports?
I ordered one but need another ?
Worth making sure nothings changed with 3's policy with regard to issuing PAC codes. Also worth checking EE's policy on porting in. In the past i've come across instances where a network would only allow you to port a number IN within 30 days of the contract starting.
EDIT: Wow they were actually bang on average. Could this be a new chapter for TalkTalk??
25Mb is still adequate for most mobile needs though really.
Believe me I went through this with Virgin plenty of times as I would get no signal at all but friends on EE were fine getting 4G etc. Various locations same thing was happening.
It was so bad I moved to EE myself and those same locations worked flawlessly so due to that I would not recommend Virgin if you are wanting anything like a reliable phone service.
Now hopefully EE have improved in quality since when I was last with them those T-Mobile days
Thanks.
i don't want my number to be out for too long in this process while transferring
So will you be buying this deal now, then going through the pac swap to giff gaff, then swap to the deal contract?
EE's complaint levels are below the industry average:
https://www.lovemoney.com/news/12583/the-uks-worst-mobile-phone-provider
That's the most recent data I came across in an (admittedly very brief) search. So therefore "many people" don't agree with you. Not being harsh here - just being fair.
Was, as you, about 3 months later..
"This deal is for new customers only"
I then explained that they advertise as offering "Existing customers get our best deals". After a bit of back and forth I found this deal for the same setup but for £16.49 a month WITHOUT the voucher.
http://shop.ee.co.uk/my-offers/sim-only-deals
Again, this is for "new sims only" but after asking for a manager they let me have this deal as an existing customer. Not as good as the one with the voucher but still a very good deal.
So I don't think they will match if you ring up.
/sarcasm
:wink:
It could equally be an anomaly with the hospital building and where EE's nearest transmitter is located. Either way it's not exactly accurate of you to say that they're a terrible network because you can't get a signal in the hospital.
Maybe it's your family :smiley:
Saw an offer through a third party offering unlimited everything on three for £30 but three themselves wouldn't match it.
So cancelled my three contract and got PAC
Ordered new contract
Got a payg o2 sim. Activated and switch number across.
A week later got PAC from o2. Told them issues with signal.
Gave PAC to three.
All in all took about a week
Aswell as cheaper roaming options compared to my current Vodafone contract.
Bargain!!
ps. Thanks for posting.
Give EE 30 days notice on your current contract (assuming you are outside your current contract and you can leave without penalty. Ask EE for your PAC code whilst doing this.
Order one of these 20Gb Sims with the £100 amazon sims as a new contract. You'll get a new number. Don't open or use it (well, you could do, but I'd leave it alone for the moment). You might need to activate it though.
At this point you'll have two contracts with EE - one is your 'normal' one with your usual number which will expire within 30 days, and one new one with a new number with this £100 amazon voucher offer.
Buy a PAYG sim , I would personally get a Three PAYG sim, one of those 3-2-1 sim only deals and top it up with the minimum, £10 i think. You could get a cheap 30 day pay monthly sim only contract but that will incur a credit check, and I would personally avoid another credit check at this point.
Port your number into the new PAYG sim. At this point your normal number is on Three PAYG.
Call/chat with Three PAYG CS, ask them for a PAC code. You'll use this PAC code to move back to EE via the 20Gb sim you have. <====== this is the bit I'm not sure about. Do you have to wait 30 days before you can ask for the PAC code from Three PAYG (for example) , or can you do it immediately?
So.... I signed my husband up to the deal and he is NOT an existing customer, but still no redemption email.
Has anyone else received theirs, and how long did it take to come through?
The voucher would be nice but for existing customers who don't want the hassle of porting numbers back and forth could be an option.
Nice to not have to ring EE and haggle for the deal.
Does anyone know how quickly the redemption email gets sent out?
I've received confirmation of my order from EE and it has the AWMARSIMO100 in the order total but not had a redemption email.
are you already with EE?[/quote]
This is gonna get hot :smiley:
Thanks