Do we have roaming in USA as part of our contract?

Voicemail is included according to EE website, and to access, long press key 1.

NB it took me about 30 seconds to search Google for that answer.

2nd chq arrived safely.

Does anyone know how to access the voicemail on EE and if its free? Is there a way to get notified when there are voicemails too - 3 has this and its very helpful.

Thanks in anticipation.

I am in the same situation - it does take a while for the cheque to come - happened last time too.

Had it confirmed and accepted, not had 2nd chq yet.

Time for next cashback, if you have not already claimed.

Received my cheque too.

Can also confirm that I received my cheque a week or so after bill submission - no issues.

Submitted 1st bill and received my cheque. Very smooth.
Also very impressed with EE customer service

My quidco cashback £7.50 has tracked but not been paid yet

Likewise x 2 ( self plus wife) cheques arrived yesterday

Got my cheques today (2 accounts) , took about 2 weeks from uploading my bill to getting cheque, well impressed

For the benefit of people who went for this contract and subscribed to this thread -

Time to submit June claim!

I have 2 numbers on the same account too - initially I was worried so contacted EE and they said its not possible for same person to have 2 accounts. Went ahead and submitted both the cashback claims and they got approved the first time without any hassles - just waiting for the cheque now.

Did you or anyone else have problems due to having 2 numbers on the bill? My first account was rejected then accepted after contacting them. Then I did my second account the next day and the claim went rejected, rejected then accepted in the matter of a hour without me contacting them this time.

Hopefully the issue will not occur as they said they will tell the cashback department about the issue to ensure it doesn't happen again.

Chq received promptly.

2 accounts -both had cashback requested accepted - much like you I await the cheque now :smile:

good reminder, thanks

That's my first cashback request accepted. Just waiting on my cheque.

I went onto my account then there was a little notification on the left that said live chat. I think it only appears during the times they are operating as it isn't 24/7 like amazon is.

Thanks for posting back.

Last month of the contract - wow ! By the way how do I get to online chat - can't see the option?

The reason they overcharged is the following from their online chat support.
"I checked the bill and I would like to inform you that your bill charges are correct and valid. This month you got the high bill because we applied the advance monthly charge as per the normal process and it will be refunded back to you in the last month of your contract."

I had similar - I added up the numbers and essentially we are overcharged around 3 quid in the first month i.e. it should be 16.99 *3 = 50.97 (where the 16.99 for the first number for which we didn't get charged initially), but the total charged is 53.97 so thats an extra of 3 as I say - assume you are seeing similar?

Yeah, the bill doesn't add up after going through it but mine is £16.99 this month as it should be with the £10 discount they add each month (bringing it down from £26.99). Hopefully should be the same for all of us. It's just so stupid the way they itemise the bill as it really doesn't make any sense.

My Bill came to and I really don't understand what is going on. I took out 2 of the £16.99 contracts one a week after the first and I am paying £53 pounds. What the hell EE!!! The first month I was charged for just the one sim 16.99 perfect but now my bill is much higher than it should have been for the 2 contracts. Really not a good deal if this is the short of **** gonna have to be dealing with.
I am absolutely fuming. The bill doesn't even make sense!

Are others still seeing £26.99 for their montly bill? I received my first bill a few weeks back with a £10 discount but can't see anywhere online to show this is ongoing to make it £16.99/month. Guess I'll wait to see what I'm charged for the next bill which should come in next week or so.

I am in a similar situation too where I have 2 numbers on the same account (1 for myself and the other for the missus) would need to check with e2save (in my case) if that would be an issue - hoping not. I will let you know what I find - if you have clarity before me please do post your findings - thanks.

I'm going to email mobiles.co.uk and possibly EE because I now get one bill but it combines both my EE accounts that I have - the relevant details that mobiles.co.uk are all there but there is a load of confusing stuff there now as well due to both accounts.

First port of call will be to get mobiles.co.uk to say if this will be a problem uploading a bill that has two accounts on it. If not, then fine otherwise I'll see if I can get EE to separate them into 2 separate bills.

I expect I'm not the only person to have been in the situation before though here so just wondering if anyone has any advice on this?

Thanks, I will wait a bit more then.

I started the port Friday afternoon and it was done Monday abiut 4 ish. I had no notification of the process and only knew it had happened as old sim had no signal.

How long does it take to port the number - put a request Friday evening around 7 am and yet no message to say the port has started - it does say if the request is made after 5:30 (Monday-Friday) it takes 2 working days - so I guess I need to wait a bit more - what has the experience for others been like?

Thanks.

Ported over Friday. EE confirmed increase was an error

"Due to RPI increase there is a change in base price however your contract started on 27th March and you should not be impacted by it but looks like there is some technical glitch and because of which there was an extra charge added"

I guess they rely on people not noticing/caring to make more money

A could of questions, apologies if they have been answered previously...

After or near the end of the 12 month contract length, do you need to give a months notice before cancelling?

Also, to confirm I can use my full data allowance to roam whilst in the EU? (Is there any caps or warning of I go over?)

Lastly, how long is the quarterly windows once opened for applying for the Cashback from mobiles.co.uk?

Forgot to ask, what day did you port as I haven't even opened the pack yet?

I did get it refunded but will see if it happens again with next bill.
Works out about 4% which is not RPI, unless it's a predicted one!

I was told there would be no RPI increase

Mine is £17.66, apparently it's the RPI increase? ( post #329 ) although I can't see how they can do this.

Just got my first bill and it was £17.49 not £16.99. Minor but thought I should share. I assume its because the time i ported over

Been using it for the last week without issue (iPhone 6s, iOS 10.2.1).

I have taken out two contracts in my name, both shows up against my email id. But when I check for the bills, there is a bill for only one number but it shows paid for both numbers. Looks like a glitch, anyone faced similar issue, what do I do- should I call EE or just sit and wait ( this would be cheeky, no?)

Is anyone else facing issues with Apple Music (after having activated the 6 months free trial) that it keeps resulting in "We've run into a problem, please try again later" ? I can use it once in a while but mostly its that error.

Just a follow up. I am currently in Greece and have made lots of phone calls to Greek and UK numbers and all the calls are included in the tariff. I remember seeing earlier in the thread that someone said it possibly didn't include calls to eu numbers and only calls back to the uk

I applied for this deal on 27th Mar and got the sim by courier yesterday. The bill generates on 28th of the month, so the first payment is £17.66 including RPI increase on 28.3.17.
That means that in june"s bill I'll get cashback of £30 and another 4 cashbacks.

Its a deal I would have taken even without cashback due to apple music, and it costs £27.99 directly from EE.

Good to hear

Nice - thanks.

​I popped into my local EE store today and asked the very same question. They told me that you can use the data and texts and minutes straight away. They did tell me that you are limited to 30 days at a time though.

Just cancelled my deezer and taken 6 months free apple music instead.
Available to all new EE contracts within the 1st 30 days of connection.
Text MUSIC to 150 and follow the instructions.
That's another £60 saved with this deal!

Im about to transfer to EE. Just want to know do I have to be on EE for a certain amount of time before i can use the data abroad at no extra cost??

damnit missed it!

Expired. 7GB is now £10.50 p/m after cashback

Between 2save, mobiles and mobile phones direct they seem to come up often. I've been with all 3 the last 3 years and never had an issue.

You have 14 days cooling period so yes you can.

Do these offers come a few times in the year, since my contract with vodafone (£11.90 for unlmt mins and 5gb data) ends in 3 months, so I'm a bit reluctant to buy now 3 months earlier than I need :neutral_face:

​I've ordered 2 this weekend both in my name did 1 with E2save and 1 with mobiles.co.uk both sims been delivered this morning hope that helps

Thanks for that.

I'm currently in dispute with three so I'm looking to change network. If I get this deal can I cancel this deal within 14 days if I choose not to use it?

The tracking email says it updates when mobiles.co.uk confirms what you bought

My Quidco has tracked at £5, will this increase?

​Normally a 14 day cooling off period

Thats great, not as cheap as EE but at least its not a 12 month tie in.

Hi, Does anyone know if you can cancel this (without using) and what is the time frame, please.

If you go onto the Virgin website, you will find you can upgrade their £12 package to 4G with more data and mins and the price will fall to £9 - strange but true ! I just did this for my wife and daughter,. I have just replaced my own Vodafone contract which is coming to an end in May, with the too good to lose EE deal, but I cant really be bothered to go through the hassle of the new contract (only 12 months) and the number ports at either end to reduce the Virgin contracts from £9 to £4.50. That's obviously a personal thing though.

Anyone know if there is a limit for how many contracts you can have? i pay for my parent mobiles, and they are currently on virgin simo @ 12 per month each, i could get this and get a better package and get it cheap, win win ??

I do use wifi calling with my iPhone 7.

I don't get a great EE signal at home, would I be able to use wi-fi calling with this sim deal in my iPhone 7 Plus?

anyone know if its possibe to cap the spending limit?
thanks

No, it starts immediately on dispatch on the sim (or at most a day or two after).

My contract with vodafone ends in 3 months. If I bought this can I activate after 3 months?

I have an android phone. The BT sport app doesn't allow you to cast to your TV via Chromecast. Just turn your phone horizontal and cast the screen using the built in cast option.

​Every time you call EE or any network they will give you a different answer

This is what they said to me too. I had an old Vodafone PAYG sim lying around so ported to that yesterday. Today I have managed to get a PAC code from Vodafone and have initiated transfer to EE with an estaimted date of Monday

Surprising maybe, but that's exactly how it is!

​Thank you

​When I called EE they said I would have to port out, transferring to payg wasn't an option

Porting from three was easy. Call the hotline (it is free), wait for an operator, ask for the PAC. You will need your security details and account details, and they will try to retain you a few times, but you should get the PAC nearly immediately.

But personally I would keep the Three 3-2-1 account, because you get great roaming in some non-EU countries.

The way I read it, you get free calls to Belgium when you are in France, but not from the UK. Is that correct? If so, I would call the terms and conditions reasonably clear, but a bit surprising.

Can someone please help an idiot (me) out? I just took out this contract 2 days ago, when should I be submitting the EE pdfs? Can you explain in total novice idiot terms please! Thanks

I am surprised no one here caught on to this. Why bother with all the hassle porting your number to another provider then back to EE again when you can do it all with EE.

I've got an Asda site and a Three 123 sim. Any recommendations about the least hassle to port please?

Sorted, Vodafone has generated me a code after only 1 day of being with them as PAYG.

Ok thanks. I'm stuck with the Vodafone 30 days policy which they haven't been show me how I could have known this before porting my number to them. I've written a formal complaint citing OfCoM guidelines. It's not the end of the world it just means I've got 2 mobiles on me now for the next 30 days.

I transferred my number from plusnet mobile via live chat on Wednesday, transfer was scheduled for Thursday, when I got up at 7am yesterday morning the transfer had already been done.
I then signed up for BT sports and updated my number on mobiles site.
Quidco has tracked £5

What a deal !! - used redemption cash back before - as others have said PDFs submitted within the timeframes given & no dramas.
Quidco tracking - should work out at under £3.50pm for one mega sim contract.

Hi Stitch - no I just read it in a general write up about companies policies on supplying unlocked / unlocking phones & porting numbers

How is it not very clear? To me, reading the terms, it couldn't be more clear

The EU think is very unclear indeed, especially since you can also book a number of international calls options.

And my number porting seems a bit slow. In the email it says 2 working days, in the web form it said up to 5. Happened today after 3 days.

Any one know when this expires?
The £100 Amazon deal will expire today at midday, I wonder if this is the same?

I very much disagree with this. The terms are very clear, calling an EU number (within the country you are in, or to another EU country) whilst roaming in the EU should be included in the allowance, see bits in bold:

4GEE Max Plans

If you have a 4GEE Max Plan then you have the option to use your allowances when roaming in our Europe Zone,

For calling and texting this means you can make calls and send texts back to the UK or within our Europe Zone like you do in the UK,

What’s included at no extra charge:

Making and receiving calls and sending texts when you’re abroad In our Europe Zone (e.g. a call from France to France)
Calls and texts to the United Kingdom from any country within our Europe Zone (e.g. a call from France to UK)
Calls and texts whilst abroad within our Europe Zone to any other country within the Zone (eg - A call from France to Spain
Calls to your voicemail and receiving voicemails

The thing is I can't see it any where in their terms and conditions? Do you have a link? What I can find is you must wait 30 days to unlock a phone.

You can use your allowance to call and text UK numbers or use all your 7GB data in the EU. The EU allowance doesn't cover international calls so calling an EU number whilst roaming in the EU would still be classed as an international call.

Looks like people still have mixed views, you can definitely call UK from EU using the monthly allowance but has anyone tested using any EE Max plan to call from EU to EU and still using minutes from the monthly allowance (i.e. not paying separately for the same)?

Never had a problem with mobiles.co.uk redemption deals, very straight forward. Only just tied into a contract with EE 1GB data, 1000 mins and unlimited texts for £5 a month -- not bad as don't have to fuss around with redemption, but this is very good deal indeed!

try using saynoto0870 to find alternative geographic number

From the EE website:
What’s included at no extra charge:

Making and receiving calls and sending texts when you’re abroad In our Europe Zone (e.g. a call from France to France)
Calls and texts to the United Kingdom from any country within our Europe Zone (e.g. a call from France to UK)
Calls and texts whilst abroad within our Europe Zone to any other country within the Zone (eg - A call from France to Spain
Calls to your voicemail and receiving voicemails

What’s not included:

Making calls or sending texts when you are in the United Kingdom to other countries
Making calls or sending texts to premium rate numbers and other non-geographic numbers (which can vary over time) aren’t included

In addition to calls and texts, 4GEE Max Plan customers can use their monthly data allowance whilst in our Europe Zone

Doesn't roaming in EU means you won't be charged to receive calls from anywhere and won't be charged to make calls to the UK - after all UK is the home country where you have your contract. Just like if you were in the UK you would pay to call any other EU number - the same principle applies here too.

Spoke to EE local store and separately to their customer service over phone, and they told me calls from EU to EU (using the allowance) are not included in the MAX plans when you are in EU/roaming, while I think EE's web page says it differently. Anyone has tried using a EE Max plan in EU calling same or other EU countries?

Cheers guys, my research indicates that they don't allow streaming, but I've bought a cable online, I will let everyone know if it works.

​My tmobile contract doesn't, they're included in the call allowance.

There is an app for the iPad and an app for windows 10 which you can download for free from the Microsoft store. You can have 2 concurrent devices streaming. Not sure about smart tvs.

Chromecast/Mirror/Apple TV etc. isn't possible - but using a wire to do so might just work (I haven't tried it) I was so hoping they'd let cast - but they don't !

Can anyone confirm whether calls forwarded using call divert come out of inclusive minutes ?

Everything set up my end. Great deal.

Can I ask, is it possible to stream bt sport onto other devices, e.g. TV, ps4, tablet or laptop?

Also if I was to buy a hdmi cable connector for my Samsung note, could I stream the app with a wire using it?

Thanks in advance.

This must trump their T&Cs

The only reasons why a provider can refuse to give a PAC are:

the number does not belong to the customer of the losing mobile provider
the account for that number has been terminated
the account holder has died
a PAC has already been issued and is still valid
the customer has not adequately proved that he or she is the legitimate account holder.

- ask.ofcom.org.uk/hel…PAC

Yeah had exactly the same response from them. Really frustrating.

the 30 days is in their terms and conditions

Has anyone ran into complications if you went down the Vodafone route?

I transferred my number to them, but they are refusing to give me a PAC until I have the number on sim for 30 days.

I have spoken to 3 people, and refuse to give me one (I have shown them the Ofcom page - still refuse).

Thanks, very helpful. I actually ordered a pay monthly phone through mobiles.co.uk with EE a little over a month ago. After a series of problems, I've actually been downgraded to PAYG in error with nothing to pay for the remaining 22/23 months to finish out my contract, I'm actually a few £ in credit. They advised they can't reverse this however it effectively means I've got an iPhone 6S for very little. They actually suggested moving to a sim only would be best however I suspected going through mobiles.co.uk again would be cheaper, which I am pleased to see is.

Usually a day for the credit checks etc to be done and the next day or day after you should have the sim delivered.

And yes its a contract with EE and mobile.co.uk or E2Save are just the aggregator providing this deal - they are the ones who would be giving the cashback too and not EE.

And yes you can move from an EE PAYG to a contract SIM - if you look up there are posts to that effect in this thread.

How long does the sim take to be delivered, and can you move from an existing EE PAYG # to a Sim only #?

Also, I guess the contract is with EE and you are simply ordering through mobiles.co.uk?

Thanks

Below is a snippet from my first bill. On the left column, at the top it shows the full price is £26.99, and at the bottom it shows the £10 discount.

On the right-hand side, the same information is displayed without VAT (£22.49-£8.33)

I successfully took out this contract at e2save last week, arrived Monday and ported yesterday.

Last night I tried to take out the same deal (for someone else) at mobiles.co.uk, but today I'm being told by them that EE don't want to add any more connections under my name. Anyone else experienced something similar?

Thanks buddy

apparently I failed the credit check which is unusual as my score is fine. Is there any other way I can get this deal?

This has been covered so... so... so many times.

You will get £10 decucted on your actual bill.

In my EE account showing £26.99 where actual deal is £16.99 can any one help me with this pls

It is for the duration of all 4GEE Max plans, which this is:

shop.ee.co.uk/pri…hly

Damn - I thought it was free for the duration of the contract !

I've just been told on live chat that BT sports is only free for first 3 months

Any information on the BT sports? Can't see it on the link.

I can't say anything about e2save, but never had any problems with mobiles.co.uk. Just make sure you remind yourself to upload a pdf bill to them on time.

Also as an EE customer using BT Sports I am unable to chromecast from BT Sports App to my TV - which is pretty annoying to say the least. Having to watch sports on a mobile phone isn't ideal experience IMHO !!

THIS OR E2SAVE? WHICH IS BETTER ??

Thanks - was about to reply when I saw your reply - indeed it started the day the order was confirmed by E2Save :smile:

Put the months invoices they want on your calendar - June, Aug, Oct, Dec & Feb 18

go to EE website and register with "my EE" once you've done that and logged into your account it will show what date your contract started from. Mine started on the same day as I ordered from mobiles.co.uk.

Also from the "my ee" section you can download the relevant bill from it and upload it to mobiles.co.uk "my account" under the cashback section. No need to take photos, just a PDF file

It definitely worked for me. I received my new SIM last night, went on EE live chat this morning and they ported my old number over straight away.

When does the contract effectively start - the date you get the despatch email from e2save/mobile.co.uk or the day you activate the number?

slightly worried I am not seeing any evidence of any £10 discount from the £26.99 I had been billed for! gulp! the online chat says not to worry, the £15 discount had been applied?! not sure where that £15 came from!

Post 246, all explained there

So my number has all been ported so just need wait until the 4th month to send the bill. Is BT sports free for the year or will I need to remove the addon after 3 months? Thanks.

That's something I was thinking about, how do you let them know about the number change so they can still connect the changed number to the cash back connection?

I've seen the instructions, but is it really as simple as that?

- If you are new to Apple Music, you might continue with it after the 6 months is up. Apple Music has nothing to lose, and EE is more likely to gain your custom.

- If you already have Apple Music, and get 6 month free, Apple Music will lose £59.94. Why would Apple Music allow EE to have a promotion that costs Apple Music?

Hence, my question. Has anyone else been in the same situation. If not, I'll investigate and report back.

Nice, I was on a TMobile PAYG sim with about 3 months left on my internet booster and about £20 credit. Called them up, they transferred my number, my credit and refunded the three months of my internet booster all over to my new EE sim so essentially with the £5 tracked quidco and cashback I'm only paying like £10 for the year.

Just called EE and mentioned this post about transferring to pay&go instead and she advised I'd have to get a PAC code and port out then back in with another provider. ​

Thanks, just changed my number. ^

In the time it took to post this,you could have already set it up.

For those who have ported their mobile phone number over to EE do not forget to go to mobiles.co.uk and register under "my account" from there you can go to "my phone number" and change your temporary number over to the number you've ported across, depending on timing your first EE may show your temporary number, but second bill onwards will show your ported number.

also under the "my account" section you'll see under the cash back which months you need to send to them and you can all do it online and you'll receive a cheque once mobiles.co.uk are happy you've set the correct bill, although it's pretty much a formality if you've sent the correct bill

regarding mobiles.co.uk and E2save, well they both the same company so they should both be the same I would not say either is better

I was already on EE, and paying for Apple Music. I ported to PAYG, and back to EE. The next stage is to avail of the free 6 months Apple Music i.e. have a 6 month payment holiday. Has anyone done this?

​thanks for the info.

Is it a physical cheque that is received or is a credit direct to my bank a/c an option?

Why does the deal say has IPhone word in there? 'EE 4G Max iPhone £16.99 7GB SIM Only 12m'

My plan is showing as £26.99 , however if you look at the billing page it shows as £16.99 (£10 discount)
It also shows as 12m 4GEE max plan including the option for free BT sports.
Under add ons it also shows that you can add Apple Music free for 6 months.
The plan shows usage is both for the UK and the EU so can only assume that the full 7gb is usable if abroad

Yep good advise in case you clicked on the wrong thing.

Yes Apple Music 6 months is included

Signed for me too

Personally I would double check before the 14 days cancellation expires, whilst you could argue it out, it would make a lot easier

Mine required a signature. (DPD)

Will the courier drop the sim package through the letterbox or do they need a signature please?

Thanks, I pretty much thought the same thing.

I will wait until I get my first bill to see if it's just a glitch in the system, and depending on that, I will call them.

I'll report back to this thread once I get my bill....

I would question that, sounds wrong

Mine is £26.99 -£10 discount for 12 months

I don't think they will cut short the contract via an add on

Call EE on 150 and ask

Received this SIM today and on the EE site it is showing as a 2 year contract @ £35.99 a month!

I see people have mentioned theirs as being £26.99 with a £10 discount, does anyone see the same as me?

see post 184

When your first bill is issued it should show £10 discount.

Is anyone else seeing:

"12M SIM Max Plan 7GB £26.99" from the EE 'Plan & add-ons' page?

​Put sim in phone. Switch phone on.

I ordered Sunday lunchtime, sim was delivered about 3 hours ago

Do I need to activate it or wait for email from EE, I tried creating account but it didn't let me get past entering the new number

Is tethering allowed? I heard Also that Apple Music is free for 6 months! Can anyone verify? I ordered this on Saturday but I'm still waiting for another email as nothing's been done since then, I may call them tomorrow if I don't hear anything soon

Check your credit report through Equifax (first month free, cancel after otherwise it's £16 p/m). Same thing happened to me last week for the same deal and it turns out e2save got EE to carry out 4 credit searches on me over 2 days.

I ordered this and it got cancelled after credit checks. No idea why though. Currently on EE contract already for a couple of years. First year was glitched and therefore had it for free, then they started charging occasionally.

Ordered yesterday, just got sim delivered by dpd now.
Do EE actually get in touch somehow with account details?
Do I need to wait another 24 hours before activation?

Has anyone ordered this?

Thanks for the constructive feedback. Which phone sims work successfully in iPads?

From my 1st bill:

12m sim max 7gb 26.99*

"You get it all with your 4GEE Max 12 month SIM Plan: 7GB of our fastest data and unlimited texts and calls to use in the UK or EU as well as access to the BT Sport app"

*its 16.99 as ee are giving 10 discount a I mentioned in previous post

Next to where is says "only £4.50 per month / 1 year" on the right there is an "i" in a blue circle. Click on that and the tariff details say it is EE 4G Max.

Cracking deal, but when I went on the website there's no mention that it's the max contract. So tethering will not be allowed & only 500mb of data in Europe rather than the full 7GB, so that's the reason I didn't go for it!

Can I get 2 SIMs in my name - want one for my missus but she doesn't work so assuming won't pass credit checks etc?

Existing EE customers; I called EE yesterday to cancel my contract and advised that I was getting a new EE one from a 3rd Party vendor. I asked about porting my number over to my new SIM when it arrives, and they said all I needed to do was to have my current contract changed over to PAYG. This effectively ends my contract. Then, when the new SIM arrives, I can call EE and have my old number ported to it.
No need to get another company's PAYG SIM, no need to top up £5/£10, no need for a PAK code. They even said I'll get a refund, as my monthly rolling contract payment went out on the 5th of March, so I'll be credited the rest of the month's payment back.
So as long as I contact Mobiles.co.uk, and let them know of the number change, I'll get my new contract on my old number without any of this other hassle.
My question is; why has no one else been told this? Have I been completely misinformed by EE?

​I've looked into this. After ordering and registering on mobile.co.uk you can download a welcome pack. in this PDF, it tells you to call your new network supplier with your PAC code. You then need to advise mobile.co.uk so the redemption process is in place

How do I go about porting my number?

Thanks for the heads up on this. Do I give them my 3 pack code once I've received my 3 similar please

Got it! Thanks so much for the help.

Thank you very much! Really appreciate you taking the time to set it out so clearly for me.

Thanks - they are closed for the day - so I am going to try them tomorrow and in the meantime get the EE deal out - coz don't want to miss out if they decide to pull it out later today.

Yes 30 days notice - so either cancel (no number pitying) or request your PAC - either gives the 30 day notice. Remember if you request the PAC and don't use it then your contract continues.

My understanding is you can use all 7gb in Europe.

Thanks a lot - presumably you have to give them a 30 day notice period yes?

Ordered and approved. Kinda glad EE's rubbish systems denied me credit cause this is a way better deal.

Thanks for your reply, much appreciated.
Do you confirm that you can use ALL your data allowance when in roaming in EU and not only 500mb? x

What you need to do is call 150 from your mobile. Select the options to leave EE. You will be transfered to retentions dept who will offer you a discount on what you are paying for you to stay with then for another 12 months. Tell them "no thanks, I want my PAC code"

EE will then text you with the code.

Now go and buy the new SIM card through the mobiles.co.uk link in this deal.

Go get yourself a payg SIM card from any network apart from EE.

Use you PAC code with this new network to transfer your number over to them.
That will cause your old EE account to close.

Then call your new payg service provider and tell them you wish to leave and get the PAC code.

Use this PAC code to bring your number back to EE with your new contract.

It's a hassle but it's the only way to do it if you want to keep your old number.
Bear in mind that you may lose a few hours of service both times your number is porting over.

Hope this helps?

You can be o. EE without a contract on PAYG. SIM only is a rolling contract beyond the 12 months. Yes you are porting out to come back and keep your number (as you cannot putt EE contract to EE contract).

I have a 5S and it hasn't stopped me going for this deal - it just runs at 4g like every other network if double speed isn't possible. Yes they send you cheques after submitting the appropriate bills. £12 or £4.50 ...? I suppose if you need 8g not 7g then go for the other deal, but 7g is more than enough for most people and a significant saving.

I don't think it makes a difference (And may help as they ask if you are already an EE customer on the application) - if interested you need to get your order in before they change the offer again.

Hi guys,
Make sense in your opinion get this deal if my smartphone (iphone 5s) can't use their 4g double speed?
I didn't understand how you're gonna get the money back, are they sending you a cheque that you have to bring to your bank? Or they will send the money in your bank account?

Sorry for all these questions but I got an offer with Three (8gb-600min 12£pm) and I don't know which option is the best for me.

Thanks

Should you do that before getting this deal or is it sufficient to get PAC codes from EE, sign up to this, port out and then port back?

Sorry forgive this stupid question.

What is the difference between "being on EE" and "being on EE contract"?

I started an EE SIM ONLY contract last year. The minimum period expired at the end of Feb but still with EE. Does this mean I can get this deal or do I need to port out and back again?

Or is porting in/out just to keep your number? I'd definitely like to do that.

Sorry if silly question. Any help appreciated.

I requested a PAC from Three to move to this EE deal. In case helpful to you (i.e. if you decide to stay/renew with Three), they have offered me the same package you are on (unlimited text/minutes and 4GB of data + feel at home) for £9. I still decided to go for the EE deal.

Just to confirm received my first bill, its £16.99, there is a £10 discount from EE to bring it to that price.

The speed of this transaction is amazing, ordered Friday 5pm, received Saturday 10am and first bill received already.

Using BT sport app too, nice quality video but not ideal watching on a 5" inch screen, anyway to stream it on a TV?

what's better e2save or Mobiles.co.uk?.....They are both offering the same deal

Heat.... ordered one. used Mobiles.co.uk for my last contract as well, and had no issue in receiving cheques every 2 months.

Can't you buy a sim from poundland and phone up and put a fiver on it?

​Last year I used an o2 sim to port my number out. I had to top up £10 to make the sim card active in order to port the number out. Thanks for the heads up on Asda though

Depends from area to area. I personally find that Three is very good when travelling on the motorway and EE is the opposite, but in daily use in London I find EE far superior to Three.

which.co.uk/rev…age

On the website, next to the phrase "Save over £149 by redemption", there is a question mark. Clicking on it will give a full explanation.

I haven't come across any rule which says you need to have credit on your account to request a PAC code. A free SIM from any network should work just fine.
However, if you actually want a SIM with credit, then somebody suggested getting an ASDA SIM, which already has a quid's worth of credit on it.
Regarding the one you linked to, Lebara is pretty well-known.

​they're owned by carphonewarehouse

There's no way of telling whether a deal will be coming back or not, but good deals are available on their website most of the time - however it's rare that you get a deal for less than a fiver and contains such a large allowance.

If you've only got 2 or 3 months left on your current contract, I think it would be better to take this EE deal out now regardless. And since you'll be paying for two contracts, you might as well ask Three how much you would need to pay to terminate early. It might be slightly cheaper than actually seeing out the contract to its end.

Anyone know when this expires? Very tempted, prefer this over the £100 amazon vouchers; i currently have the EE 16gb deal from last year expiring very soon..
Thanks.

I am on a three contract which is running out pretty soon - 12 quid for unlimited text/minutes and 4GB of data + feel at home. Wonder if I should move to this - do these offers keep coming - as I am thinking what after 12 months once this runs out?

Does anyone know how EE's coverage compares against Three?

That won't be possible directly.
You need to go to a different network and then back to EE.
It's easy enough to do, but you'll have to cough up for a PAYG sim and the usual forced £10 credit.
In the meantime you can still take up this offer, keep the SIM that is delivered until you have done the above. You won't begin your billed period with the new SIM until you have activated it so there's no loss doing that and having to wait a few days.

So you're cancelling your current EE contract to move onto this one? Can I ask are you planning to keep your current number? if so, did you ask if this would be possible?

Ordered 2 of these sims, fantastic value

Had EE call me this morning after I cancelled my current EE contract yesterday.

I explained there was no way they can match this and they said fair enough. :smile:

People who have EE contracts already - which sim will you be using to port your number out and back again? Been trying to find a cheap sim with credit. Haven't heard of these though... ebay.co.uk/itm…992

Received my sim today
Great Day

One question...
Got a message about the BT Sport app and says i need to get a BT ID....It asks for my EE number however I am porting my number so do I put my porting number in even though its not ported yet?? Or do i just wait till the number is ported first then sign up for the BT ID?? Or do I put my current EE sim mobile number in and ill still be able to watch when my number ports??

Hope this makes sense

Thanks

Is this available for existing customers, my current 12 months contract end On April 8th. will I be able to transfer my number from old sim to new one?

Got sim yesterday. Recived a bill today for £16.99. Must pay in advance for services.

Nice! Haggled my way out of my Three contract due to poor signal and just gone for this. Top notch!

​Thanks McMike

I thought too, it does say it on their website, can someone confirm this?

how does the redemption cashback work?

I always have discounts on my bill, but it will always show the full contract price but they take the discounted price upon each payment.

​App shows £26.99 as the headline price, but £10 discount is applied to reach bill = 16.99

No, can do it whenever you like.

​you pay £16.99 per month to EE and claim cashback every few months from mobiles.co.uk

Can I do this deal and port my existing virgin mobile number? Will doing that mess up my bills?

​monthly bill comes to 16.99 (26.99 - 10 )

​so if you port your number to another network (say eg. three) then you want to port back to ee, would three allow this to happen or do you have to be a customer for a specified amount of time to request PAC code?

Please can anyone confirm by registering with EE what line rent does it show,£16.99,or £26.99?

Hi can any please explain what is this redemption and how it works . I called EE about this deal and they told me I have t0 pay 16,99 per month instead 4.50 . . Sorry i am new to this website

Sorry for my bad English .

be warned chaps, this will say it is £26.99 pm when you register on the ee website. i have spoke to live chat and they have told be that there is a £10 recuring discount on each month which lasts forever.

its obviously a ploy to score more money on the rpi increase each year as it will be calculated on the £26.99 amount. crafty sods.

Yes I was told by EE you can

No - it makes no difference

I have just received it after ordering yesterday, I have noticed I selected the line on the invoice says 7GB 4G MAX iPHONE SIM ONLY - I am on android, does this matter?

Ordered this afternoon and I've just had an email saying it's been processed and will be despatched shortly.

Has anyone else found their TCB has only tracked at £5?

No, same problem again with details not matching. Trying it under another name now instead.

Order submitted yesterday at 11 pm and still await a result - anyone in my situation?

Did you get accepted? I'm trying again too after last weeks disappointment with e2save.

Fack I got £5.50 deal 2gb data :disappointed:

Mine has just came. Showing as £26.99 on the account iv set up.

Same here I got blown out again, same excuse as yours. Obviously EE don't want me as a customer which is fine by me because they are a bunch of c**ts. Hehe.

Hopefully your can sort it out and get the deal. I'm done with them.

I have a EE 12m SIM only contract, unlimited calls and text, 7 GB data (5gb because I have EE home broadband) I pay £8.36 per month. Been with EE for 3 years,
Whilst I think I will stay with my contract which is up for renewal in May 2017, I need some clarification on what my entitlement for using my mobile in Spain. Calling home to the UK and also Spain phone calls.

I would be grateful if any EE customers could advice me please.

Thanks :smile:

can any one please confirm what price shows in their online ee account ?

Great deal - I just hope it is not causing any problems. I have to say that mobiles ask a lot more "mandatory" questions than they should. It certainly has a slightly dodgy feeling about it.

Why is there signal so bad

Looks like Asda Mobile might be an option. They're on EE's network so you can use an EE-locked phone during the porting process.
They give you enough free credit to start with so you can activate the SIM without paying anything. Then no charges to port back out again, as far as I can see (maybe better call their customer services to check).

lookout guys, I have got my Sim today and i have registered with EE online account. it shows it shows ' 12M SIM Max Plan 7GB £26.99'. Please confirm if are you gettinhb £16.99 or £26.99?

We still in eu?

This is the text i received from EE regarding BT sport - ​"Great news, as part of your plan you get free access to the BT Sport app. To login to the app you'll need a BT ID. If you don't have one, visit bt.com/eesport"

Thanks

TCB and Quidco dropped to £7.50 now :disappointed:

also might do this. Is there any time limit on porting?

Everyone, all your questions are answered in vhsylock's original deal. Go and look.

hotukdeals.com/dea…667

This is a 4GEE Max sim, and that seems to includes BT Sport for the length of the contact, according to this:

shop.ee.co.uk/pri…hly

Can someone please clarify the situation with BT Sports - I was under the impression it's free for the duration of the contract i.e. 12 months - is that not the case as a number of people are mentioning 3 months free and then having to pay?

Given EE my 30 days notice.

Now need to order this in the next 30 days, then port my number over to another network and then back to EE for this new sim.

get a vodafone payg sim. No need for top up.

i have used mobiles.co.uk before to get a cracking deal in the past with vodafone, and i got all my cashback as well with no issues

BS

For those who ordered at a lower cash back rate, mine was only £62 last week, I missed this deal. I have called mobiles.co.uk, I placed my order last Thursday, sim arrived Wednesday, they wanted Monday but I rebooked. Not opened the sim yet, and mobiles.co.uk said they can do the higher cash back, as in this deal. Instead me me returning the sim under the 14 day cooling off period and resigning up.

Had to do another credit check to change the cash back amount.

Said it would show on my account in 24/48hours.

I have to say though the whole call to them took over 31 minutes, on hold for 11 before spoke to someone, and at 10p a minute, I wonder if this is a way to boost profits?

Probably not, you need a data sim for an iPad. I have tried several phone sims and they have never worked.

I'm in this boat as an existing EE customer - so have to Port out of EE to ?? & back in to this EE, Any idea the best method - I recall some O2 payg had to add £10 credit to activate sim to be able to port out again!? (Although you can use the Credit to buy a £10 itunes voucher....

Is BT sports automatically added - requiring that you cancel before 3 months or is this an opt-in option?

I have a mifi unit I'm hoping to test with it.

ordered 2 sims, one on e2save and the other on Mobiles.co.uk. one arrived other due tomorrow. quidco tracked £5 for Mobiles.co.uk and £15 for e2save. Will file claim at quidco for the right amount.

Absolute steal. Used these guys for phones for years now and always had cashback without issue.

looks like my question was answered in the post above mine (_;)

Mine arrived today. Popped out in the phone and got several texts. first confirmed that BT sport's is included in the contract. I only get an H signal downstairs, but 4G upstairs and about 20Mbs up and down. Big improvement on Giffgaff, which i think is throttled on the O2 network.

Question. If I port my Giffgaff number across to EE can anyone foresee an issue with claiming the cashback as it will show a different number on the monthly bill. At the back of my mind I can remember reading something from a few years back where this was an issue.

That's what I was thinking. You'd think these prices would already reflect any increase though with it be over half way through the month.

There's no mention of BT Sport with this deal.. the EE website mentions some have 3 month access, some with 12 month access. Any ideas for which this deal includes?

ordered at 17.15 this friday evening, and processed at 19.15, cant say better than that, shown as dispatched in the my account section by 20:00 hours

on the order form it said dpd Saturday for free so will see if it turns up tomorrow or not. this is very timely as my previous 12m EE cashback ended 10 days ago (was around £3pm after cashback with E2SAVE) and i ported to three payg and topped up £5.

cashback is very easy with this company, mobiles.co.uk or E2save (both the same). just get the correct bill from the EE website & send the relevant part via PDF using the online MY ACCOUNT section of mobiles.co.uk, if porting your number don't forget to update/change to the ported number in the MY ACCOUNT section of mobiles.co.uk, otherwise the initial/ temporary number will be showing, although you have a while to do this as the first cashback bill is not until 4 months time, but better to do ASAP after the porting has been completed

just checked the DPD tracking number from the my account section, showing as delivered on Thu August 18th 2016! just hoping there tracking no is incorrect, edit rechecked at 22.30 hours and now showing correct tracking. Arrived this morning (Saturday), amazing speed of service.

existing customers dont have any option to change since this is cash back.. EE wont reduce rental for sure

Thanks OP. Fantastic deal, fantastic timing - just as my previous one comes to an end.

Cashback process is easy to complete - i have received every penny they promised me.
Thoroughly recommended if you're swithering.

Are they going to increase RPI this month for new orders too as its March?

I already ordered this for the Mrs but OP needs to amend that BT Sports is only valid for 3 months and then it'll cost you £5 extra/month

You can still get it if you are on EE already (subject to credit checks etc). It is a new contract though not an upgrade - if you are already on EE contract you need to give notice, port your number out and then back.

Ordered today despatched today for delivery tomorrow. Can't argue with that service.
Thanks OP :smile:

UPDATE: After an email and a phone call, I have had to cancel/return my original order (told to destroy the SIM). Ordered this one now. Hopefully no issues going forward.

Does anyone know if the 500mb data includes all of the EU as this is badly advertised on the EE site and doesn't say much at all about it, and can it be limited so you don't run out then get hit with a big bill.

Does anyone know if this SIM would work in a iPad/tablet etc.?

retail price index, basically the amount they can legally add to your bill each year.

Is this deal only for new customers?

​I was thinking of calling EE just to confirm whether that discount will be applied or not. Chat confirmed it but not sure. What's RPI? Will have to Google it.

Ok, after chatting with EE on Live Chat, they said that £16.99 will be charged per month. Let's hope it is that way.

Gonna do this, sim arrived Wednesday not opened it yet, within the 14 day cooling off period still. See what they say when I call them

Ordered 5.35pm yesterday, delivered today few mins ago :grin:

Thanks - finally the despatch email arrived now after an agonizing wait.

really want this, ordered last week but failed credit check last week. I have good

​Hmm. Interesting, mine is coming today so il check mine. May be worth a phone call to check it out.

This seems good...
Has anyone confirmed that this is a 4G "max" plan? I know the 7GB tallies up with it being so but curious as to anyone that has actually verified this in their EE online account?

Ta

I posted the deal lol. ​14 days so should be fine. Luckily i hung on and this deal came back, ordered it yesterday. :sunglasses:

I got the sim this morning. All set up, just waiting to get my number ported over. On My EE this contract shows as £26.99, while on the mobile.co.uk it's showing as £16.99. I hope EE don't take the former amount out. Is this normal?

None of us on here is likely to be affected by the rpi increase, as we will all be cancelling and starting again in 12 months. Either that, or getting a good deal out of retentions

Can u get the 6 month Apple Music on this one?

Missed the deal last week, went for this one last night and got the order being processed email. Hope this goes through soon.

good point. its happend to mine and another poster earlier in this thread.

Darn it! I ordered this at £8.50 thinking it wouldn't go down again 2 days ago, and the SIM arrived today. Have dropped them an e-mail to return this so I can order the £4.50 one. Will let you know how I get on.

Is there a cut off period to port a number or can this be done anytime during the contract?

Nice one. My contract runs out on 21st with EE so just signed up to this. Perfect timing.

​Yeah you have a 14 day cooling off period. You may find you can call them and they will change it to this deal, I've seen that happen to someone on the other thread

Exact same deal by e2save too... lots of info in comments - hotukdeals.com/dea…667

Great my contract is up for renewal so perfect timing

You are applying for a credit checked product. Why would they not need 3 years details?

Ordered this exact deal last Thursday, although it was through e2save. Had the SIM by Friday, ported my number by Saturday. Happy days.

Now I just hope that the cashback process is as easy as it should be...

£15 back from TCB too which will make it less than £3.50 a month. Awesome.

​how fid you get £100 cashback?

FFS, I missed the 1st deal, pumped for the £10 because I was literally sick of talk mobile. Don't even have my sim yet re delivery tomorrow.. Do you reckon I can cancel and re order?

p
l
0

This is 4GEE Max so I understand you can use all 7gb in EU.

Like the e2Save one does this also come with a year of BT sports app free?

available both at e2save and mobiles.co.uk. great deal, but needs 3 years of address details. wasted 30 mins.

edit: i wish i could get this deal but 61 days time i can close my current contract and or pay £43 to cancel now

Many thanks! :smile: - I ordered this last week and all setup now - roll on low bills!

Don't know why this hasn't got hotter. Great deal thanks OP :heart_eyes:

​Yes I had 2 lines. And it was no problem, as long as both the numbers are shown on the bill.

A promotion?

It'll be a Three in one sim.

All mobile networks charge fir those numbers.

Thats what I thought.
I think the 'Customers also receive unlimited minutes, texts and 500MB of data a month for use abroad in the EU.' quote refers to EE plans that are not MAX.
According to e2save this is being sold as a MAX so should be OK - if not then its nearly June :-)

Does this work with existing EE accounts?

Brilliant - missed out last week.
Just ordered through Topcashback & e2save (£15 hopefully)
Strangely whilst the mobiles site had a page full of comments last week, the e2save got around 12!
fingers crossed

Hi. I just ordered but no option for micro sim nano sim etc

Has anyone done cashback with multiple lines before? I am tempted by this but it would mean keeping my current EE line and adding this. That might make the bill look different to what they expecting. Would that work and has anyone done this before?

Thanks for taking the time to respond. It appears Order still being processed. Let's see how it goes. That means my first bill to submit will be in June if all goes through.

Thanks for this, contract was just up so happy to get five extra gig of data for less money.

Good deal wonder why so cheap?

But you can avoid these charges using an app like weq4u.co.uk which enables you to use your monthly allowance of minutes and not be charged for most 08 numbers. Check it out, I've used it for several years. Makes this a really great deal....

Me too. Not even received the sim from 20gb offer.

Mine has just been dispatched. Took just over 3 hours from order received email, to order completed email.

That's exactly what happens. Me EE deal from this time last year has just expired.
You wait until you Bill is generated, download a pdf of it from EE, log into your mobiles.co.uk account and just upload the pdf.
They do take 60 days to send the cheque but I've received everyone due.
Just make a reminder on you calendar app ever 2 months to prompt you to submit the claim.
On my last deal, I uploaded the 1st claim with a bill dated a month early. I had an email the following day from the mobiles.co.uk team to tell me of my error, and that the claim was declined. No dramas, I just waited a few days until the correct monthly bill was generated by EE and re-submitted. Job done, got paid out.
A few years ago they would have invalidated the whole years payments for a mistake like that!
These deals nowadays work perfectly if you just follow the rules and submit the correct bill within the 60 day window.

i got the 20gb one with ee. just thinking i don't need that much data so have gone for this one now.

once ordered how long it will take to complete the credit check? for me its showing order inprogress for long time.. not sure why

I think based on the wording it wouldn't work as a sim only is not for them the same as a pay monthly contract.

Some mobile providers charge even more. Such as - Vodafone 55p/min and O2 55p/min

See - saynoto0870.com/cos…php

Out of interest, does anyone know if this SIM would work in a iPad etc.?

i missed to order one for the wife last time so doing it now, thanks for sharing

I signed up to EE on a deal like this and I regret it. They charge 50ppm access charge on 0844/0845 numbers. Ouch.

but they ask for this for credit purposes it says.. nothing to do with replacing existing contract..

Yes, you fill in EE details when you sign up If you are an existing customer.

I'll have it this time, thanks OP.

£7.50 for EE SIM only.

can anyone confirm if this deal is available to existing customers of EE also?

Quidco £15.50 too

Yes

You are right it does but my previous and today's order are showing up as £15.75 pending

sounds almost too good to be true. have ordered. have some heat.

I've never ordered from them before so after I ordered it states I need to send 4th, 6th, 8th, 10th and 12th monthly bills. I assume once they are issued I should send the electronic copy to them. Then, they will send a cheque out to me each time? Thanks.

It will be clearly shown in their tariff .You shouldn't dial those check out saynoto0870.com

17 Aug 2016 - In addition to calls and texts, 4GEE Max Plan customers can use their monthly data allowance whilst in our Europe Zone,

existing customers too?

Redemption.

Anyone know if mobiles.co.uk refer a friend works if I refer someone to this contract? Wording seems to be confusing

https://www.mobiles.co.uk/refer-a-friend

"Refer a friend is only applicable on pay monthly mobile phone contracts and upgrade mobile phone contracts."

So I assume this wouldn't work as this is a 12 month contract?

£4.50 a month, bargain!!!! Not sure if it's been answered before but could I get this now and port my number out and in again in 3 months time when my current contract ends?

Because it was evident they had no intention of honouring this deal. If you look back at the last thread for this deal from last week many people had their orders cancelled. So to save face they just said I failed their credit check, which is laughable.

Cowboys, because despite that their being no direct financial loss due to their behaviour they've messed up my credit score which is detrimental to me

Correct - If this is the same deal as last week, the full 7Gb/month is available as EU data - i.e. it is not limited to 500Mb

How is that a cowboy move? They're a business, they want to take your money, not reject you? Surely a cowboy would have taken your money, got no sim, or not give you the cashback?

They are the same company as Dixons Carphone. Used them for years with no problems on deals like this.

I did one last year through e2save and got every cashback cheque meaning my monthly cost worked out as £4 a month.

For one claim the cheque didn't come for a while so I just went online and clicked the "cheque not received" button and one came a few weeks later.

It is not a scam. Obviously if they go bust then you might have issues but e2save and Mobiles are owned by Carphone Warehouse so it would likely take Dixons/CPW to go bust to give you no hope of getting the cashback...and they have been doing well recently - bbc.co.uk/new…680

Is the cashback already applied or will I need to redeem it?

oh ****, I missed this earlier and didn't think it will come back. ordered that SIM with £100 voucher EE offer earlier this week. haven't got the sim yet. hmm, wonder if I should sent it back..... decisions, decisions, decisions!

Be wary of these cowboys. They're the same company as e2save who I tried ordering the same deal with last week and was declined based on a credit check. I checked my credit report and they carried out 5 checks over 2 days

Will give it a go, thanks op

The dealer gets commission from the network for selling you the contract. The cashback you get is from the dealer - your contract is with the network. So if the dealer goes bust - no cashback. But your contract is still full price. A while back I took out a contract like this and my employer also sold the same contract - the cashback the network was offering was more than the commission they would receive for selling it - so there was a degree of hoping you forget to claim (every three months) which is probably why it's a manual process to claim, and then a cheque you have to cash (not a bank credit).

Having said that - my last two contracts have been with mobiles.co.uk and I've had no issues. Just go into it with your eyes open.

Same here? All contracts will allow all inclusive allowances to be used in the EU after 15th June anyway.

You have 60 days from the bill date to upload the docs. Should be plenty of time.
Still I understand your point. Might not be for everybody.

existing customers too?

It seems to be for existing customers as well - after you click on buy now, you will get an option to provide your existing details.

I ordered 2 days ago at £8.50, the sim is due to be delivered today.. I just called them and they said they should be able to change it to the £4.50 deal and they are going to call me back later

As a person who is wary of scams and other dodgy deals should I worry about these type of deals?

When a sim can cost so much when got through EE direct why are these deals so cheap?

And what happens at the end of the year, does it go back up to full price with no redemptions or what?

Is it a loss leader for a year hoping you will keep it at the end of the year?

I thought you could use all your data with the MAX plans? I could be wrong though...

Is it for existing EE customers as well,, I can't cancel the contract as I have an additional line and the price will go up for that line.

Time to try again! Rejected last time as some of my details apparently didn't match my old contract.

TCB says e2save EE excluded from £15

Haha. Great. Nearly ordered the same deal at £8.50 yesterday after missing this deal a week ago!

Just ordered!
Awesome!

EDIT.
Mine has been dispatched

Sounds like they are anticipating that a significant number of people will forget to claim the redemption and end up paying the higher price.
I for one can't be arsed with all that messing about and will look for a supplier that offers a straightforward honest package - even if I end up paying a bit more.

The deal is back again!!!