This has got to be a record for a deal that involves Very and Apple in the same one

Very is terrible when sth goes wrong.

Why can people not understand the concept of a Very account? Its not difficult to grasp, it is much like having a credit card.. the only reason they don't honour discounts is because people don't select BNPL option before clicking "Add to account" then have a hissy fit because they didn't do it correctly.

I have been using Very for years and never had any issues with them honouring cash back offers.. so I put it down to ignorant people being the issue, not the company itself.

My thoughts are with you at this very important time in your life.

Thanks will go look need to upgrade my phone. Wondering whether to get 7 or 7 plus

Make sure you check your orders if it accepted but now pay later, very are pretty horrific

I got iPad Pro deal. Waited about 6 weeks before paying when the discount showed up & paid it off. No problems can't complain

Is the camera that much better?

It doesn't say how long the interest-free period is but still this is a really good deal for anyone wanting Apple stuff (and willing to do a bit of paperwork on time to make sure they don't get hit with 39.9% interest).

I've just purchased an Apple Watch. I applied for a credit account and my only option was take 3? Paying in 3 installments. Will this count as "buy now pay later" for the 20% discount?

if they had the red I'd bite. I used this same promo at 10% for my Macbook m5 but at old prices. Got the money no issues.

It's 12 months, pay before 12 month date ( tells you each monthly statement ) then pay no interest.

It's more like cashback by the look of it...They'll pay you back by May 2nd or something

i was going to post this deal earlier.. bit gutted as i have just spent 1000 pounds on apple stuff :disappointed:

I'm sorry for asking this. So am I right in saying, you choose Apple product greater than £239. And then you automatically get 20% off the price AND incur no interest as long as the amount is paid off within 12 months?

How is the 20% paid? Does it pay off your balance? I.e it credits your balance down so less to pay and is there a monthly payment to this? Wife needs a new phone blackberry dead now

I bought an Apple Watch 2 with a code from them before. Gave 20% off. Basically I just paid it off a few weeks after ordering. Was going to buy the watch anyway so the 20% off was obviously a bonus.

Is this a new customer thing or all customers

You order the apple product on the selected pages that's over £239 . You use your account and select buy now pay 12 months no interest. By May ( it does say the date) the 20% discount comes off your account balance. So don't pay the full amount on your statement as it will be full price until May.

The 20% is credited to your bill in May. If purchased with buy now pay 12 months its interest free for that period then goes up to nearly 40% interest or something crazy so pay before the year ends. It's for all customers whether new or not.
I did IPad Pro deal got £100 off so waited for the discount to show on my account then paid it off the following month. You can pay as much or little if any per month for 12 months interest free or in one go after discount credited. Hope this info helps

So we're talking about like buying a their top MacBook and getting over £500 off the price? 20% as long as we pay it all off within 12 months?

Very is terrible when sth goes wrong.

It says apply for a very account is this new customers or new account holders only (set up a new account even if you hav one) think my mrs has an account already

Do you think they'll Add the New iPhone 7 (Product Red) & New iPad (2017) to the Website on 24th?

hot

Really HOT... was one click away from buying a macbook pro, I hate this site at times :smile: at least i talked myself out of it.

Lava hot :confused::confused:

£191 for an iPad mini 32gb seems pretty good

Have just ordered an iPhone 7 Plus. Didn't see any option to 'buy now and pay later' but I did select 'add to account' on checkout so haven't paid anything yet. Can anyone confirm whether this is the correct thing to do? thanks :smiley:

Well, the Apple Watch I am looking at is £30 more expensive with Very than with Apple themselves. Wow, above RRP.

a very silly question, this is my 1st time doing something like this. I ordered phone and laptop, i selected buy now pay later (12 months) and it was showing me full price, a customer rep said when i received the item, the 20% will be credited back to me. Is this correct or was the 20% meant to be applied on checkout??

And you dont need a code right?

For the love of god take a screenshot of the offer if you use it. They have form of trying to wiggle out of these offers.

Quidco won't work in conjunction with this offer: Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on this page, or with any other discounts such as staff or student discounts

Thanks so much for your reply much appreciated!

Seriously considering buying a 2nd ipad for the wife always pinching mine £379 -20% = £303 pay it off 6 months @ £50 or 12 months @ £25 or wait for the credit to be applied and pay the lot off

£2,699 for the high end 15 inch model.

​ive had this deal on a laptop, sonos playbar and sub. everytime I've had the money credited no problems

​ive had this deal on a laptop, sonos playbar and sub. everytime I've had the money credited no problems

If you kept the iphone 128gb jet black in good condition what do you think you could recoup when next one is released?

My battery on my 6 plus is awful now but was trying to hold out for the 8.

£820 - £164 = £656

Reckon you could get £500-£600?

So, so glad I didn't go for the Apple 12 months credit now. This is a cracking deal. Even though I can pay out right, somehow paying 40 odd pound a month for a year feels much nicer!

I cannot see 12 months payments only 3 ....
I opened an account now....What i am doing wrong?

Same problem here

I cant get the buy now to work, it was a stupid question about the cash back!! Wasn't thinking straight.

Apparently it's account specific. Even though it's there on the front page and says nothing inside the T&Cs. Very odd.

Sorry that was a pun.

Have you had your battery checked? My 6s was awful, had an appointment yesterday and an hour later new battery for free, might be worth doing if it's only the battery that's doing your head in

Worth holding out to see if they stock the red?

Oh really? I only have the 6 though which i purchased outright at release so surely no warranty?

i got £50 off in my email if spend £100 or more plus this 20%..so best deal for me

Nice

No 16gb ram version on their 13 inch range!

WIll the 20% off first credit order work as well?

​Great advice...

Is that just based on it being more expensive? The person asking the question didn't really describe their wants/needs in any detail.

Ooh a Very deal: "danger Will Robinson"!

​They run macOS.

Doesn't seem very clear.

Is the 20% credit by the way of a credit note to spend at Very? Or does it come off the outstanding balance owed?

Very are firmly the worst company i've ever dealt with. Just a friendly warning :smiley: save all correspondence, because they will lie to you, and then will try and keep your money

Happy days just purchased iPhone 7 plus jet black 128gb £655 BARGAIN

Are you sure it allows to be used in conjunction with other offers in terms small print - might only get one?

Don't care x

Not showing 'Buy Now Pay Later' for me.
Only displays Take 3, which doesn't include the 20%

They will add to your account!

Would it not be 10% as electrical, but not applicable as not available with other offers?

Apply for a Very Account by 04/04/17 and
enter the code below at the checkout.

KPAJW

10% off electrical and 20% off every other department.

Over 18's only. Cannot be used on sale, digital download products, in conjunction
with any other offers or on financial services products and delivery charges.

That means nothing when you run out of ram when doing work lmao. MacOS is not magical.

in red - special edition announced today.

Can't see the red iPhone on very.

Ok thanks.

Signed up for an account with them, but they only offered a starting limit of £400, and as others are saying, it's only offering "Take 3" at the checkout. :disappointed:

ordered an iPad Air 2 128 GB. thanks op. heat added.

I have the same problem. But on the welcome email from Very it does state you can pay with 'Buy Now Pay Later'.

SMALL GOON!

What?

32 GB or 128 GB?

Eat some mushrooms.

COLD they probably wont honour it. hate very with a passion they sent me a text saying 15% off electricals so i wanted some new wireless speakers tried the code and you guessed it -it didn't work ,rang them the woman said order what i want then ring back a we will apply the code .when i rang back to get the code after ordering them they said the code was targeted people only ??? yes i said me !!!! but they refused to honour the discount so angry ,i was basicaly tricked into buying something

Ok mate

Quite agree.Eventually got my cash back from Quidco & 10% off an iPhone 7 mentioned above. Just closed my account with them too much hassle,they are essentially crooks.
How do they manage to give such good discounts on high end products...amazing :-).............

Oh hang on they hardly ever pay up :-(

My last purchase from very has resulted in a complaint to Financial Ombudsman.

Just an update for everyone who only get's the option TAKE 3 at checkout.

'We use a number of factors to determine eligibility for Buy Now Pay Later including minimum order value, how long the account has been trading, availability of credit and payment history.'

Check prices before ordering.

iPad Pro 9.7 128GB £639 on Very, £549 John Lewis.

So after the 20% discount, Very price is 511.20, ~£38 cheaper than John Lewis, but JL give the 2 years warranty.

20% off after Apple increased all their prices by 25% recently - just FYI...

Not all their prices. Most things went up by around 10%.

The 25% price increase is for apps in the app store.

Thanks a lot mate. been waiting for almost an year for some discount on iPads at last you posted this one after a very long wait. Purchased two iPads in a single order with BNPL. hope they honour the deal even though i purchased two at a time. Cheers

I bought the 5k iMac from very last years the 20% cash back which came to £320ish. Paid no problem then took out AppleCare for the extra warranty.

We live in europe, you don't need Applecare

Just ordered an iPhone 7 Plus on the 12 month pay later option. I simply don't know how they can afford to do this, other than it's a commercial balance of all the folk who will forget in a year and get immediately hammered with a £250+ interest charge depending on amount of order. Do NOT forget this, diarise the payment. White hot deal!

Haha

No.

Hey

Can someone defiently confirm that that 39.9 APR isnt included on the 12 Months BNPL deal. Basically if the price goes down May 2nd then I can just pay the remainder off then in one go ???

It's the 80/20 rule of economics.

Correct.

I've had issues with Very honouring advertised discount rates and cashback. Good deal, but can't recommend the retailer as their customer service was truly awful when I was chasing to resolve the issue (they didn't resolve it)

It sounds like a lot of you are going to get stitched up here. Reasons:

1. Can anyone confirm is this is actual money back or a voucher for future purchases at Very? Without clear T&Cs who really knows.
2. Very have a very bad reputation for paying out on their offers so will they actually pay out on this without a fight?

A good deal if it sticks but IMHO you're brave/silly to bother taking the risk.

7 Plus.

Was looking at the MacBook Pro 15" too. Shame you can't configure as I wanted the one with the Radeon Pro 460.

20% off is very tempting though!

I like telephone support :-)

So annoying I bought a MacBook Air while it was 10% off thinking that was good... ouch, still hot as hell

want to do this deal for 128gb iPhone 7, but they're track record is unpredictable

Can you buy more than one Apple item and will you get discount from both?

Just got Iphone 7 plus 128 with 12 month pay later. Wish me luck lol, I also print screened the offer just in case they stitch me up, although they have kept there end of bargain in past with me :sunglasses:

Got an iPad pro from this offer when it was last around back in September I believe. LC guy was trying to convince me that I haven't selected BNPL option at the checkout, but we got there in the end. Needless to say, I bought another iPad today!

This is what I'm waiting on... but like most Product Red stuff it may be exclusive to apple's website. :disappointed: I tweeted and asked them if they were going to stock this and new iPad and they said they would ask sales to to see.

polishing poop

only getting this "take 3" offer

If the phone is over 2 years old, Apple will charge £69 to replace the battery. I just had this done on my 6 Plus. It only took about 45 mins in the Apple Store though.

Sums up most Apple owners :wink:

High quality poop though. £1000 for an i5 laptop. I'm in. (I am really - not sure what the fuss is about but I got one cheap. - it's nice but I'm not sure why it costs £1000+)

I got fed up with very and closed my account. Difficult to understand the deals; difficult to learn your position re credit; no credit agreement to consult.

I don't trust them to credit the 20% back in a year. they'll have suddenly forgotten/erased all details of this 'deal.

I seriously don't trust them, even though it's an amazing deal.

​get a life!!

I've been going through a dispute with them after buying an iPhone on their last offer in November. My BNPL mysteriously didn't get added to my account, therefore they won't pay my cashback. Trying to get any sense of out the morons in their call centre is like nailing jelly to a tree - pointless and frustrating beyond belief. I've had the dispute team send me a letter saying they are dealing with my case but as I say, it's been four months. This is the second time I've had trouble with a cashback offer fom Very.

correct me if im wrong but i just tried this and if you create a new account and use the code: "KPAJW" at the end of checkout (asthough its your first order). You get an additional 10% off the overall price on top of the 20% back on finance purchases (BNPL). i read the terms and theres nothing about the 20% credit back affecting any other deals. interested on other peoples thoughts here...

Had nothing but trouble with these cow boys!!! I bought a iPhone 7 plus in October and had my order delayed 4 times with me having to ring up to see whats going on as the didn't bother to let me know and they still haven't given me the 10% cash back each time Iv rang them Iv been told it'll show on my next statement I rang them 2 days ago and now their saying that Apple products were excluded even though the promotion was 10% off Apple products and the best they could offer was £50 off, I turned it down and said I'm reporting them to trading standards and watchdog and they laughed and put the phone down (for the 8th time since Iv been trying to sort this out) they have the absolute worst customer service I have experienced and they just lie to you, I wish i recorded the phone calls where I was told 3 times It would be credited to my account, this is a great deal but if it's not added to your account automatically the chances of getting are 0 and imo just not worth the hassle.

It's only £250 though. I'm drawn towards it..

I've never had an issue such as this with Very, ever.. use live chat so you can save screenshots of the text.. simple

Me Too never had a problem and got some best prices with their disount codes

It's £639 at John Lewis too. £549 is for the 32GB.

Fool me once shame on you...

Never trust Very.

Just wounderd if you would still get the 20% cash back on Apple products which are in the sale and have already been reduced in price slightly?

KPAJW

10% off electrical and 20% off every other department.

Over 18's only. Cannot be used on sale, digital download products, in conjunction with any other offers or on financial services products and delivery charges.

Tempted to order iPad Air 2 but not sure if we'll see price drops when the new iPad is released.

Going into debt for an apple product you want but don't actually need seems like an awful idea. Save up and pay with cash you have.

It took me 10 minutes and £8 to replace the battery in an iPhone 6 myself.

That's my feeling about Air 2, it's getting a bit old now.

I'd like to reflect comments about being burned by very with a similar offer. I closed my account immediately.

Just to add some useful info (sorry if it's been mentioned elsewhere); usually I'm an advocate of utilising credit when it's effectively free, or in this case providing a discount. However, I used something similar to purchase my wife's iPhone and Very ended up performing two hard searches on my credit file, and then I also noticed that my credit score dropped heavily because of 'high mail order utilisation', which is basically catalogue credit usage. So, whilst that'll self rectify when the account is closed this month, Very accounts definitely don't seem to give the positive credit effect that you would get from say a credit card or loan. So just be careful if you're planning on applying for something more substantial in the near future (e.g. Mortgage, loan, credit card). Very credit limit was pretty rubbish too, thankfully just enough to buy the iPhone otherwise it would have been two credit searches for nothing!!

Yes, old but it still performs very well. I would like to get iPad Pro but it's expensive and I don't think worth the money for the amount I'd probably use it. I've considered the new iPad but I don't like that it's thicker and display not as good as Air 2. The storage is also a consideration as 32GB is not really enough for me. Might look for a second hand 64GB Air 2..

No one buys anything other than an iPhone or a Samsung phone... big shame.

Hmm, well after seeing some of the comments here and on review sites, decided ordering from them isn't worth the risk so cancelled the order. Good deal if you are prepared to hassle with them though and if they honour it...

They didn't honour my 10% buy now pay later deal on an Apple Mac book pro. Do not trust them

would also be aware about new products.
ipads may be due a refresh next month & phones in autumn.

Yes amazing

Depends what u are used too I hate + as like to do all with one hand ,personal preference

apple added 20% onto there prices because of brexit. but they can take that of if you buy now pay later. JOKE. Dont be sheeps

I opened a credit account to do this but my credit limit was only 750.00 and I wanted the plus at 919.00 so won't be using the credit account. Will this affect my credit rating in any way? Also, if I rang them, would they do the £750.00 as credit and let me pay the difference or would that mess the whole 20% up?

I opened a credit account to do this but my credit limit was only 750.00 and I wanted the plus at 919.00 so won't be using the credit account. Will this affect my credit rating in any way? Also, if I rang them, would they do the £750.00 as credit and let me pay the difference or would that mess the whole 20% up?

You know everyone? Wow. Your Facebook feed must be a nightmare.

Spend £1000 on Apple kit, get £200 credited to your account with Very which you then have to spend on their overpriced tat !

This is not a good deal, and this is certainly NOT 20 % off Apple.

Be weary when buying any kind of these offers. Screenshot every offer you take up. Be prepared from the get go to prove they actually had this offer on.
Very seem to have a practice of offering deals not honoring them and putting the onus upon the buyer to prove the deal.

Currently I have a dispute with them for a similar offer, constantly fobbed off so the ombudsman seems like my next port of call. Constantly getting 'offers' from them but have told them no more purchases until this is sorted out. Doesn't seem to make much difference to them.

this is awful, almost spent £3000 last night, ps vr, switch, i pad pro, mac book. just so much! lol. got it down to £900

Seconded. I had it recently with an appliance I bought from them.

Not true the 20% goes towards the £1000 on your account. You don't have to spend it on any tat

That's not the way it works.

Applied for credit last night and was successful,ordered a Mac mini but it wasn't showing as BNPL on email.Rang Very just now and she said "Account excluded " from the offer as I have not made transactions with them before blah blah.So cancelled the damn order!

Why be weary?

A similar offer worked a treat with Apple watch series 2 42mm 20% off first credit order and a further £50 cash back honoured. Bargain.

didnt think of cash back! ahh crap

it will affect your credit rating a bit. i would see if you can pay them money into your account without anything owing, eg. pay £170 which would put your credit up to £920. this works with some company's but unsure about these.

£1160 for the latest baseline MacBook! Hmm. Still works out a lot more than a baseline MacBook used to be before all the Apple price hikes :confused: I'm sure one could be had directly from Apple for less than £1000!?

if it's anything like the rubbish battery I bought then you'll be repeating the process quite soon

I would'nt trust very,rubbish company to deal with I had issues with them not honoring a code I recently had to buy something with, they even cancelled my buy now pay now later without reason,after many letters calls ,emails they did'nt sort it out,so I closed my account with them.

I did this when they had 10% off Apple and had a RIGHT hassle - they said I wasn't eligible as I hadn't chosen the Buy Now Pay Later option when I HAD definitely - take screen shots and be prepared to fight. I got the 10% off in the end but it took several emails, phone calls (to a foreign call centre) and threats of Trading Standards. I closed my Very account and won't use them again. Not worth £80 for all the time I wasted trying to get the money.

Thanks. I will give that a go. Does anyone have their contact number? I can't seem to find it on their emails.

I was screwed out of £50 by Very too when buying a laptop at Christmas. To get the offer you had to set up a particular payment option which I did but they mysteriously had no record of this when I asked after the cashback. I will never use them again and urge others not to do so. You have been warned.

I done this before! My credit limit was £500 and then I paid £250 to the account to raise my credit limit....

Dammmm just got the wife from 6s last week

My understanding is that the 20% credit will be applied and come off the amount owed, working the same as the recent laptop & PS4 promotions they did.

Therefore you don't have to spend the 20% credit with Very.

Did you ask them or did you just go ahead and pay it in then order?

Just checked the T & C's - it ends on the 27rd of this month! :wink:

Friends don't let friends order from Very

And that £8 battery lasts almost as long as the one you removed! :smiley:

Nope
https://www.johnlewis.com/apple-ipad-pro-a9x-ios-9-7-wi-fi-128gb/p2609387

Call them before but she told me was a normal procedure....
I was able to buy using BNPL raising my credit limit that way

All I hear is bad things about Very.

I phoned them up not long ago as I couldn't get the 10% off first order code to work and the lady on the phone (who sounded high) basically said to call back in the morning.

If they can't help with a basic voucher I have zero confidence in their ability to help when even the most simple of problems occur.

Oh, now that's why they call me God! Never knew...

cheers fella, come on you irons (etc etc)

mines been dispatched at the discount price, so far so good. pay it off next month

You don't want to pay it off before May (that is when they apply your 20%), I would imagine it will take longer as they are known for all sorts of tricks. So don't rush to pay it off quickly as it may cause you more damage than anything else.

Mine is arriving tomorrow too! Already on ebay.

its the other halfs choice if she wants it or its also going on e bay. its already showing at the discounted rate on may account but i'll wait just in case.

From previous threads when Very have offered this type of deal the general consensus based on experience was that using a discount code meant the 20% credit would not be applied. I've bought twice without codes and received my credit automatically. Would never risk using a code as well.
It's quite clear in the t&c's that the offer cannot be used with other offers.

Why I do not see BNPL option.

I am in step 3 Payment, should I click on 'add to account' to enable to see BNPL?

thanks

Couldn't agree more - I bought a laptop recently and it advertised 10% listed price if bought on buy now pay later (interest free) - which I did (over 12 months) - the 10% should have been deducted from my balance, it took threats of numerous kinds before they actually applied the discount. I'll never use them again!!

Seems a "very" common complaint with Very. Used them once & got my discount so can't complain personally.

Bought an iphone 7 on the similar deal at Xmas. All worked perfectly, got the 10% discount applied & a £25 new customer voucher. Just ordered 3 iPads for the kids - great deal!

Any update on Very getting the Red iPhone?

Can anyone confirm if they issue VAT receipts? Planning to get the 15" MBP and work will need the VAT receipt/invoice.

Also I presume best not to use any of the discount codes flying around? Clicked on offer details and theres no mention of using codes being prohibited. But there appears to be mention on the offer codes themselves that they can't be used with other offers.

Also for those that have had trouble before, I would presume this comes under CCA (Consumer Credit Act). You have pretty strong rights, so I imagine they'd capitulate pretty quickly once you mention CCA Section 75 (otherwise follow through with a complaint):

http://www.financial-ombudsman.org.uk/publications/ombudsman-news/62/62-consumer-credit.htm

Took advantage of this when they did 10% off last year...

All I can say is what others have done...make sure it's definitely on bnpl. I followed the process, assumed it had gone through on bnpl, but just to be sure, I contacted them and they assured me all was fine and that I'd get the cashback. 3 months, several arguments and a whole load of lies later they finally relented and gave me the cashback!

I then wrote a complain letter to the company (in January) and have heard nothing back from them...

Great deal, absolutely awful company.

Yesterday the 'Buy Now Pay Later' option was not showing.
Contacted them and was told i'm not eligible.
Today when logging into my account the option is now showing.

They have 2 year warranty on batteries. Mine was swolen at 13 months old and they gave me a new phone on Monday

I want to go for an iPad Mini but I just don't trust Very.

Just a side note. If you are a new customer, you get 20% straight away off the price. I ordered a iPad Air 2 128GB for £376 and then I get another 20% back on may 2nd. So £300 roughly instead of £469!! Boom

KPAJW I think is the new customer code at the checkout after you create your account. And be sure to apply buy now pay later 12 months

Isn't that offer only 10% off for electricals and can't be used with this 20% off Apple offer

I used the same code to bring an Apple Watch down from £399 to £323, do we then still get the 20% credit of £323 applied on 2nd May?

I don't think New Customer code and 20% cash back can be used at the same time.

New customer deal cannot be used in conjunction with any other offer. Doubt you will get the additional 20% back in May.

I'm too scared to try that...

It's only 10% back on electronics. And the terms and conditions of that offer states "cannot be used in conjunction
with any other offers".

I feel like, given Very's track record, they'd wait until May to let you know that you can't have the 20% cashback for this offer because you used the 10% cashback for a new customer - just long enough so you can't return the item for a refund. :disappointed:

I would'nt risk using another code with this it ,won't work as they will not honour the discount.

Got nothing to lose in that case though. Got 20% off instantly, which is the most he would have got anyway from BNPL.

So, its credit not really 20% off? Wow, how misleading. Spend £239 @ VERY, and we'll give you 20% off Apple products (bought from VERY) off your next purchase @ VERY? That sounds VERY crap.

No you get that Credit of 20% back in to your account. So basically the amount will be deducted by 2nd May. And you pay the rest off.

I have just checked with Very and if you use instant 10% off code (KPAJW), you will NOT get 20% creadit by 2nd May as the terms and conditions of 20% buy now pay later credit states it cannot be used in conjuntion with any other offer.

You should be able to apply the BNPL first. Adding to account basically places the order.

Thats no good for me then as i purchased mine about a month after release so over 2 years old.

isn't the new ipad out on Thursday?

http://www.apple.com/uk/ipad-9.7/

Ordered an ipad air 2 earlier today but have just cancelled after reading that a new Ipad is soon to be released. £339 for 32GB and £429 for 128GB so not much saving on the ipad so just going to wait for the release of this bearing in mind the air 2 was released at the back end of 2014. Good savings for those shopping for a mac though.

I bought an iphone from Very in September, because of their offer of 10% in the form of credit after a month. Suffice to say, the credit did not appear. I phoned and emailed and they continued to put me off, by saying the credit would be applied.
In the end I opened up a small claim online, which cost me £25, and was really easy to do (less than 10mins). It was very strange because that seemed to kick them into action and paid me in cash in the end.

Moral of the story, get a screen shot and open up a small claim against them if they don't pay up.

Do bear in mind the differences between the two. New iPad doesn't have laminated screen or anti reflective coating, is thicker and heavier. Of course it has the 2.5 year old processor but it's still performing well on iOS 10. I agree at the current price points you're better with the new iPad but if the Air 2 drops in price it will be a more difficult decision (for me at least).

Why can people not understand the concept of a Very account? Its not difficult to grasp, it is much like having a credit card.. the only reason they don't honour discounts is because people don't select BNPL option before clicking "Add to account" then have a hissy fit because they didn't do it correctly.

I have been using Very for years and never had any issues with them honouring cash back offers.. so I put it down to ignorant people being the issue, not the company itself.

Not true...I selected BNPL at the time, then checked with a CS rep to make sure. Was assured it was all ok...as I was on 4 more cocasions when things didn't move. Finally got out of them that an operator had typed something in wrong when communicating with one of the teams so the BNPL had been rejected...took 3 months to find that out and threats of legal action to sort out.

That's great and terrible. Been toying with a 13" MacBook Pro for a while and this would tip the scales.

But you can't amend the spec and I have to have 16GB....

KPAJW doesnt seem to work for me. Does it have to be a credit account to use that code?

damnit damnit damnit!! stupid website stop tempting me!

By now

Needs to be a credit account and you need to have shopped with very a few times before to be eligible for buy now pay later 12 months interest free.... account will be credited with 20% in May. Offer only on for short period. You can buy more than one item too.... Shame I can't do due to not shopping before!!! Even asked for account to be changed!! Fail.... rubbish call handling tho. Heat

10% with KPAJW so don't use this!!!!

I just got myself an iPhone 7Plus 128GB for £819 plus £3.99 delivery.
It is VERY (no pun intended) important to select and create an account AND get a credit account and use the Buy Now Pay Later 12 months (BNPL-12) option.
Then what happens is once the account and credit is approved, your order is placed.
Once you get the item delivered, you will get a statement within a week or 2 and you must pay the delivery cost to avoid any interest (£3.99), then you don't need to pay any of the balance on your account (£819 in my case) until 12 months.
Then on May 2nd 2017 or thereabouts, they will credit the 20% to your account, which will reduce the balance. Then you should pay the balance off before the 12 months to avoid interest charges.
So important to follow the process as stated by others.

I am thinking of paying £200 of statement balance straight away, should I wait until after 2nd may?

after ordering an iPad Air 2 128gb. i checked my email receipt and it definitely says BNPL on it. so fingers crossed should be ok. I am aware that a new iPad is due shortly. but £380 for a 128gb air 2 still beats the pricing of the new iPad by maybe 60 quid. and the air 2 is thinner. from what i can tell the new iPad has a different CPU and that's about it. most if not all reviews still say that the air 2 is a great tablet if not the best tablet available apart from an iPad pro.

I created an account yesterday. Asked Very a question online yesterday as to why BNPL was not showing. I too got told i was not eligible. Logged in today and the option is now showing. Keep the faith!

Me too..... cheers :smile:

I'm I'm the same situation :neutral_face: ..... Need At leat 16gb

I'll be selling mine when it arrives tomorrow as I want to use the money on another laptop. It's a
iPad Pro, 128GB, Wi-Fi, 9.7i Space Grey version. £500 delivered.

Good buy and I'm considering that. The new iPad does have a new processor but in some respects is a downgrade eg. no laminated display, thicker, heavier compared to Air 2. It will be interesting to see the benchmarks of the new iPad to see if it is that much better than the Air 2. I don't think it will be and if they're similar price then I think I would prefer the features of the Air 2.

Cheers op heat added, I've never shopped with very before and credit history not the best, so was surprised to get £750 credit. Selected the 12 months BNPL and Got an iPad pro coming tomorrow..Niiiice

The BNPL would show up in your online account for that particular order and the date to pay to negate interest being charged. Did you register for and check your online account?

Why don't you just cancel it?

Plus i'm pretty sure advertising on threads is not allowed.

Sorry didn't realize.

Had an account in the last 12 months which I closed, so apparently thats why the system won't let me do BNPL even though it keeps offering me the option to apply :/

Doesn't bother me, i'm not a mod :smiley: But thought I'd warn you before one shows up and gives you a telling off. There's a trading forums I believe, try there.

A few people saying this now, presumably to look important...

The computer that got men to the moon had 2kb of RAM;
https://en.wikipedia.org/wiki/Apollo_Guidance_Computer

Why would you need 16gb in a 13" laptop?

Might also be worth reminding you that just because a Windows machine may need more, 8gb is plenty for a Mac.

I have 4 modern Macs, 3 have 8gb and NEVER slow down, crash, have a problem. I must admit my 27" iMac has 16gb, but only because I happened upon a really cheap RAM upgrade kit (on here as it happens) and it just seemed criminal not to do it.

Yup...I think the issue arose because I'd had a very account years ago, which I'd closed, but Very reactivated that account rather than using the one I'd just created...somewhere in that process the BNPL side of it disappeared...but that didn't stop several Very agents telling me it was all corrcet and I'd definitely get the cashback etc...even after I'd stated I'd cancel the order (it was a pre-order so had to wait till after the cashback should have landed before I got the phone) if it wasn't elligible...but was told it was etc etc :disappointed:

To give him the benefit of the doubt he may be doing something that genuinely needs 16GB.

But you are right, a lot of people say they "need" 16GB. Yet when you dig down into what they actually do, 8GB is more then sufficient. This is particularly true given the speed of the SSD's in recent rMBP's.

I have a 13" rMBP with 16GB and the only time it really comes in useful is when running multiple VM's. However, the dual core processor still pegs it to an extent, so its not like I can run a dozen VM's. Just means I can comfortably run a few in the background without impacting the main OS memory allocation at all.

Funnily enough people have moved on to demanding 32GB now. Apparently PRO users need 32GB and Apple should really offer it. Haven't found anyone that can truly explain what they do that will actually fill 16GB let alone 32GB. And I suspect the loudest complainers probably would baulk at the cost of 32GB anyway.

Is it only on the 12 month bnpl and not the 9 month one? After reading comments not so sure about this now!

You need to contact them to upgrade your credit account... they will then change it so you can select Buy now pay later... use the online chat thing as the call handlers are useless!!! Good luck

#Pray for red iPhone on Friday

My thoughts are with you at this very important time in your life.

6 / 9 or 12 months r included

Why is nothing simple? It says wife wages? Ok thats easy then total household income! Is that including my wages as well i.e both tog? As we both live in the house!

Just added my wages as total household income and it accepted it so who cares now

From Very website:

1. Buy any Apple item £239 or more and select Buy Now Pay Later at checkout.

2. We'll automatically credit 20% of the item price back to your account by 2nd May 2017, and we’ll email you when we have applied the credit to your account.

Just make sure you pay off credit loan in given time...

Done all accepted! It didn't say anything about a discount? Is that done automatically? Deffo chose the bnpl 9 months and took a photo of it! it seems to say about discount but nothing is mentioned when applying!

But, but, Steve Jobs said it was...

Just ordered iphone7 128gb jet black.

Whats the general consensus then? Worth it or not? Or shall I just get my iPhone 7 contract from mobiles.co.uk?

Not true, I was gonna upgrade to the Note 7 from my Note 3, but Samsung let me down (yet again after the Note 5), but i think it was a blessing in disguise as i managed to get a 128GB Note 8 (Huawei Honor) for £397!
Which for a smartphone of this spec:
http://www.gsmarena.com/huawei_honor_note_8-8231.php
Is bloody amazing!
One of, if not, the best price/spec ratio of any current smartphone on the market right now!

Have you read the thread?

Meh.

1. I imagine it is quite simple
2. One of the questions is 'wife wages'?
3. You and your wife live in the same house? Bit weird :smiley:
4. Don't worry, none of us did (care)

Haha, that was a really strange post!

Oh, did i mention that it has a dedicated earphone socket ? :smile:

If you buy an apple product from Very, can you go into an apple store and have it looked at / repaired if need be?

Of course!

No you need to select BNPL

yeah I have... and people are of different views. No need for the sarcastic comment.

Sorry you read it that way. I was trying to point you to the comments in case you hadn't read them, not trying to be sarcastic.

I got 20% off Apple watch with new customer code, and I got it up front not waiting until 2 May - but I did chose buy now pay later 12 months just in case it works as well

I think you were a teeny bit sarcastic...

Depends on how you present yourself.

If it's so simple why is there 200 odd posts in here? The only person that is 'simple' seems to be you! If you don't wanna help then you know where to go

Nope, but I can see how it's construed that way.

PLEASE AVOID

I ORDERED AN IPHONE 7 PLUS ON THE 10% CASH BACK OFFER LAST YEAR.

The phone I was sent WAS ALREADY REGISTERED TO SOMEONE. I'm having a nightmare with them . Phone is going backwards and forwards , nobody rings you back and e mails and letters get ignored . More than likely going to small claims court.

Just noticed on the the Apple web site the ipad air2 has been replaced with a new model and ipad mini2 is no longer available

Ipad air 2. Was replaced with the ipad pro 9.7inch last year! I used to think ipad air 2 is last model but its not the ipad pro 9.7 would be ipad air 3

That is Apple's fault - stock is dispatched from them.

Thank you! Worked for me too. Terms of the code say it can't be used in conjunction with other offers so I don't expect to get the 20% credit refund but also gone with BNPL on the off chance it does work.

1k heat and no mod has corrected 'by now' yet?

​yes

Hi guys, any ideas for a case for the iPhone 7 plus jet black (to keep it scratch free)

Thanks a lot

they may do a black one...

Sorry to respond to one of your comments again mate, but that is incorrect.

The Air 2 was a current model up until a few days ago, the Pro is quite a lot more expensive and not a direct replacement.

Can't help sorry, the several million various iPhone 7 cases out there on Amazon/eBay etc. are only compatible with the other colours, not Jet Black :wink:

The jet black I phone is prone to scratches very easily.. and despite using normal cases, the dust which gets trapped inside could scratch it..a lot..but some cases/skins are made to minimise that with "cushion effect" inside etc..
In USA nakedskins do a a skin for the iPhone 7 jet black.. but nothing I have found in UK..

I had a normal case for a few weeks and KP2013 is right...dust gets in and causes scratches.

I bought the naked wrap from Slickwraps in the US and it does the job and doesn't hide the shiny finish :smiley:

That 10% off vouchers does not seem to want to work.

My apologies I didn't know that - I actually thought yours was an 'I've got an iPhone' post.

Would you not have been better choosing one of the other colours? I'm sure the Jet Black looks nice, but having to wrap it in cotton wool must spoil the experience for you.

You get 20% credit to your account - and no intrest as long as you pay within 12months - When I've done it before as long as you dont pay before the credit is applied it effectively means its 20% cheaper xx

Yes, I just want to look important or just maybe people use things differently to you?

A 13" laptop allows me to be very mobile, 20% of my time I'm moving around the country and having a lightweight laptop makes a huge difference . But 80% of the time it's docked on a 34" Ultrawide monitor and is my main work machine.

I need 16GB, for the same reason someone mentioned above giving me the benefit of doubt, I need to run multiple Windows VMs (XP, 8.1 and 10) on my laptop to allow me to work and those have development environments, web servers and SQL servers on them which can eat up memory even if I'm not doing anything intensive on them.

My 8GB fully tricked out Air from 2012 does a sterling job and could still pretty much cope with most things I do except for the memory issue.

I want small, light, 16GB and would these days prefer that to be a Mac. The latest 13" Pro now fits my form factor, just finding it hard to justify £2k when my Air is still doing a great job.

Don't need 32GB, but then when I got my 512k Atari ST I though I'd never need more RAM again, so unless I see a great deal on the current range I may wait until the next revision as rumours suggest 32GB will be available as an option and I may as well future proof.

And word processing on Windows is apparently a lot harder on computers than getting to the Moon!

For anyone interested in the limited edition red iphone - they are advertising it - not sure when it's due for release

Furthermore - just for those concerned about the cashback - I got a apple iphone 7 back when the 10% cashback offer was on - got my cashback paid fine onto my account within 6 weeks or so - i would recommend keeping a screenshot of the offer though just in case of any issues.

Think you messed up the quote mate, I was the second post that "gave you the benefit of the doubt".

Also WRT 32GB I'm not sure it would be worthwhile, I suspect the processor would peg you before you made use of the 32GB. I tend to run Linux VM's with the odd Windows VM, so perhaps your experience is different. I just can't see many instances where the VM's would suck up >16GB and not run out of clock cycles on the processor.

Moreover, I suspect the 32GB upgrade will likely be punitive. 8GB -> 16GB is a couple of hundred from memory, I can see the 16GB -> 32GB being another ~£400-£500. May be better to keep the money and upgrade sooner instead, they seem to hold their value "reasonably".

Apologies, fixed, damn small edit boxes!

Thanks for the benefit of the doubt. Not that I should have to justify myself, but I do like to look important.... :/

Hi,
How long did it take to come from. US? Thanks a lot

No worries. Thanks

Took a few weeks, though was just before Xmas so they were busy.

This is the one...available in gloss or matt. I have the gloss one...oh and they currently have a 40% off code...thought that seems to be all the time :wink:

https://www.slickwraps.com/iphone-7-plus-naked-wrap.html

The Matt Black might not show scratches as much, but it can get micro chips from impact. Mine has one. However, unlike scratches you can easily mask it with a black marker.

I only use a sleeve though. As per ezzer72's post I don't see the point in going for a specific finish if its going to be covered in a permanent case. But each to their own :smiley:

NP.

I'm in a similar boat (like to look important and want 16GB). But contemplating moving from the 13" to 15", more for the screen real estate then CPU/GPU. I really wish they'd made it completely bezeless :disappointed:

Unfortunately had an account in the last 12 months which I closed, so can't take advantage of this :disappointed:

For anyone purchasing this over student discount (my wife qualifies as a perennial student :smile: ), you can still get the discounted apple care via the student discount.

Anyone got a yes or no about the red iPhone from the their twitter helpers or from them direct?

I thought about 15" too, but size (and weight) really do matter! You're right, lose the bezel and speakers and keep it small.

The 15" is a real hike in costs though with a 512Gb SSD (yes I really do need 512GB, those VMs are big!)

I may try and see one in the real world before the deal ends...

Yeah, my point being proven - the clue is in your BNPL being rejected... hence you didn't get any cash back.

Did you not read the rest of my post? Something they did caused it to be rejected, but every time I spoke to them, they told me it was all fine...not sure how much clearer I can be really...

I'm in the same boat, 16GB RAM & 512GB SSD.

The 15s all come with 16GB so that negates some of the price difference and the 20% offer virtually eliminates it:

15"/16GB/512GB = £2699 - 20% = £2159
13"/16GB/512GB from Apple = £2129

Almost the same price. There's a bit more of a difference if like me you have someone that can get the 10% Edu discount, unfortunately it no longer includes 3 year HW warranty :disappointed: (now brings Apple care down to £164.40 for 15" or £114.39 for 13"):

13"/16GB/512GB from Apple with 10% Edu discount = £1916

But in all 3 cases you're in the £2k ball park, as a work machine over 3 or 4 years £1916 vs £2159 isn't a deal breaker.

I compared the tbMBP 15" against the rMBP 13" in store (luckily they had them side by side on one bench at covent garden). The difference in size is a lot less then between the rMBP 13" & 15". There still is a noticeable difference though, If they'd lost the bezels completely it would have been negligible :disappointed:.

They've halved the weight difference between the old 13" and new 15":

13" 2015 = 1.58kg
15" 2016 = 1.83kg
15" 2015 = 2.04kg

IMO if you're going 2015 13" to 2016 15" the weight difference is getting to the point of being reasonably adaptable at 250g.

I think the switch is doable given how much they shrunk the 15" and lowered the weight.

But then you need to be able to ignore the new 13" when you're in store comparing, which really does look tiny :smiley: Decisions, decision :smile:

anyone help in pickle weather to have an 128gb iPhone 7 plus for £635 or go for a iPhone we contact for £20.99 a month...is there much difference between the phones?

Good post.

I too can get the educational discount, we work with lots of universities and have user accounts that can get validated... :smiley:

Yes, 20% of the 15" vs 10% off the 13" with the required spec isn't a huge difference at the end of the day. But I was stalling on the £2k. Not that work can't afford it, but that it's a big outlay when my current device is holding up ok. £1600 just felt like a lot less when I put it in the accounts!

I'm going from the 13" Air so the difference to the 15" is more noticeable, but nothing like it was before the TB models.

My other stumbling block is the TB. At least 80% of the time I'm docked, so will have no advantage of it. But also can't bring myself to buy the lower spec 13" without the TB. We need a TB keyboard.

Was so used to the Edu discount, the price rises plus the changes in the Edu discount really are a double whammy :disappointed:

Don't really care about the TB, but touch ID alone is enough to tempt me to update (sick of typing passwords and IMO its more secure when people are around). Its the one thing I'd been waiting for (although I don't dock). Haven't really looked at the non TB, I know the benchmarks showed it wasn't far off the TB model and on par with the 2015, but unsure about VM specific benchmarks.

Wanted to buy an Iphone 7 Plus 256GB, but Credit Limit has been set at £750. I telephoned customer service, offering to pay the extra; to put my account into Credit.

I was told that I could do this, but I wouldn’t be able to use the BNPL option for the order.

Yes, BREXIT hurt the prices quite badly!

Non TB 13" (with RAM/SSD upgraded and with Edu discount) = £1,628.40

That gives you a 2.0GHz (3.1 Boost) i5 vs 2.9GHz (3.3 boost) i5 and Iris 540 vs 550 graphics on the TB 13"

So £300 saving for probably very little real world work differences. But don't really think it's under consideration.

I think going into a shop and looking at them will be a very expensive bad idea... :smiley:

Haha, yes best to avoid shops until you're wallet is ready for the pain.

There were price hikes in the US as well, so it's not just down to Brexit IMO. The MB is now no longer the ugly sister and probably more then capable for most casual users (aside from storage option limitations). I suspect that's part of the reason they felt they could shift prices up so much, as they'd catch a proportion of those they lose in either the MB or the non TB net.

Thanks

Any word on if they will offer the red iPhone 7? You can order it from Apple from tomorrow.

they're advertising it on the very site - not sure on release date though

Two sides to every story.. the fact is you didn't have BNPL on the transaction history, so whether or not it was your fault or not my point still stands

Where?

Which was exactly why I checked with Very on 4 separate occasions and each time was told it WAS on BNPL...the fact it wasn't showing on my transaction history is immaterial as it was still showing as a credit account...my point was they didn't tell me it had been rejected, rather told me the exact opposite for 3 months. Not sure what part of that side of it you don't understand?

Just seen it yeah, its on a banner advertisement on the iPhone section on the Very website. I don't think there is a product link / code for it yet though - may change tomorrow lets hope

As I understand it, the iPhone SE is essentially a small-screen version of the 6s. The major difference between the 6s and the 7 lies in the camera: a better camera with a wider aperture, allowing photography in lower-light conditions. There are other differences, of course, but this is, I believe, the major one.

iPhone 7 is water resistant too - I guess this would be the other significant change versus the 6S. Otherwise its just under the hood changes for the most part as you say

Having been from 6 to 6S to 7 (due to work) I'd suggest getting the cheapest possible at this late stage. In 6 months we're likely to see a big change, so if you've lasted this long through the 6-style models why not wait a little longer.

Yes the camera has improved, theres force touch (limited use at the moment IMO), if you're a gamer the processor/GPU is better, etc. Water resistant is nice. But IMO for most people it was the switch to 32GB/128GB SKU's with the arrival of the 6S that yielded the biggest benefit.

This has got to be a record for a deal that involves Very and Apple in the same one

I'd call and speak to somebody else because I had the same problem as you with the £750.00 limit and added money to my account, chose BNPL and received the phone today.

No they're not.

Ordered an Ipad pro and a pencil, dispatched and awaiting delivery according to Very...except the RM tracking app knows nothing about the parcel and I'm twiddling my thumbs at home waiting for what looks like an imaginary delivery.

Very Customer Service leaves me cold - though in fairness I was aware of that before I ordered having read their feedback. I contacted them by Facebook Messenger and they bounce you to a web form that has a 48 hour turn-around for a response. Unimpressed, but the £ saving will compensate when it arrives. The keyboard from John Lewis and the cables from Amazon have all, unsurprisingly arrived;

I screen shotted the offer but I've had no confirmation that I can find that I will receive the credit - and yes my account states purchased on BNPL.

You pay your money and take your chance.

Exactly the same here, online account says despatched at 10pm last night been waiting in all day and royal mail tracking site has no info just telling me to check back later..

anyone know why very are selling iPad pro 32gb for £549 and the same model for £719?

Is one the large one and one the small one?

Having now checked, it's exactly that.

£549 = 9.7"
£729 = 12.9"

In fairness they got back to me within 3 hours...

"Thanks for your email.
I've had a look into this for you and I'm sorry to tell you this but the royal mail has not received this order yet.
This was dispatched last night (22/03/17) from our warehouse.
If you do not receive this order by tomorrow please let me know so I can investigate this further.
I'm really sorry for any inconvenience this may cause you.
Kind Regards"

I'm not sure where this 4th dimension is between their dispatch notice and the Rotyal mail receipt of the parcel at their DC? I have been told they will refund the whopping £3.50 delivery charge I had to pay though.
I have low expectations it'll arrive tomorrow.

Mine has updated it's on its way, just been collected from Manchester mail centre and will be with me tomorrow.

Exactly the same here. At least I know they're coming now. I need to stop thinking of clearing a couple of hundred quid from the BNPL account so I can order one of the i7 15" macbooks :smiley:

New iPad range announced yesterday, main thing is a big price drop. Not sure then these hit the UK though.

Just had this reply about a iPad Air I ordered at Christmas, "Thank you for your email regarding item Ipad Air 2 32gb Storage 9.7in W Silver (KPGLN15).

Upon looking into your order, as per the Terms & Conditions of the £50.00 offer, the above mentioned item had to be ordered by the 23/12/2016, and had to be on Buy Now Pay Later by that date as well. I was able to see that the order had been placed on the 21/12/2016, however, it was placed on the 80 week payment term.

As per our records, it states that you called us up on the 03/01/2017, requesting for this item to be placed on Buy Now Pay Later, in which at that point, it had been. With that being said, because the item was not on Buy Now Pay Later by the offer end date which was the 23/12/2016, and only later placed on Buy Now Pay Later on the 03/01/2017, the order did not meet the Terms & Conditions, which is why you have not received the £50.00 credit to date.

I sincerely apologise for any inconvenience this may have caused, and for any incorrect information provided to you."
Maybe it's my fault but there was no option for BNPL, and I didn't ring them until I got my statement to get it changed to BNPL. Shame as I fancied a iPhone 7.

Received my iPad Air 2 today. Typing this on it. Lovely bit of kit. Looking forward to 20% being credited to my account. Thanks again o.p.

It's not a quite a whole new range - I was hoping for an update to the Pro. But it's definitely worth considering the new one if you are looking for a mid range option. It's not as good as the Air 2 in some respects (lack of laminated display, thicker, heavier) but that's explained by the price drop. I'm not sure when they'll be available but online orders from Apple begin tomorrow.

If you add two separate items, both which add up to the qualifying total would you still get the discount even if individually they are less than the total. Like the pro and the pencil.

Do you think you will get the discount on the pencil and the pro? Yes the total qualifies but the pencil doesn't mean the criteria? I am thinking of doing the same as you.

I don't think you will it says any apple item £239 or more. The pencil will count as an item

Sorry guys I am new to Very but I would appreciate if someone can tell me how this works? I have am thinking of below steps
1) You apply for credit account
2) Buy the apple product for more then £239 with Buy now pay later credit account, right?
3) Pay off 80% amount of your credit and leave 20% for Very to apply as 20%, right

Was gonna get the mac pro, but didnt come with windows 7

Does anyone know if I can get apple care plus from apple for my ipad pro after I bought it from Very?

As good as yes. Be careful that you choose only the 12 month option as there are some people saying that the "take 3" payment plan (effectively 3 months interest free) wont give you the 20%.

The credit gets applied in May.

IMPORTANT : if you choose the 12 months option, make sure you make a payment to cover delivery as that's not included in the 12 months and Very will hammer your credit rating with late payment flags (like they did mine).

When is the delivery charge due? Do Very send a reminder or invoice for this charge or do you need to log in now and pay this? Tried looking on their website but its not very clear, a steer would be appreciated

I ordered mini 2 with BNP, then got email that it was declined. Several times I tried to repurchase, but on last page BNP option not there, only Take3. It seems to me that the offer has been made inaccessible, and that the unwary are buying apple products at RRP. Dodgy?

I can only tell you what happened to me...

You'll get a late payment reminder, you'll log in and see that it's buy now pay later and that no payment is due. You'll assume it's a glitch (or call them) and they'll tell you no payment is due so ignore it.
You'll get another one a month later which you'll do the same thing to.
You'll get another one 3 months in and start to think somethings up.
You'll check your credit file to find that Very are hammering you for non payment.
You'll complain so they'll show a bit of text written in font 8 that says "delivery charges not included in BNPL".
You'll vow never to use Very again.
You'll spot a deal like this and forget all about it....

Take it form some random bloke on the internet - Pay the delivery as soon as you decide to keep it!

Was hoping to wake up and see red pre order on Very. I guess it will be added to the site when the promo ends...

Why does it say Radeon 450 or 455? I can't pick?

PLEASE BE VERY CAREFUL WITH THESE IDIOTS!!

I am just on the phone to Very now who have said my account is excluded from 'Buy Now Pay Later'.
They will literally do anything to get more money out of you. If the option is not there at checkout its possibly not worth the risk.

It depends which one you buy:

http://www.apple.com/uk/macbook-pro/specs/

The 2.6GHz/256GB comes with 450, the 2.7GHz/512GB comes with 455.

If you buy through Apple you can opt for the Radeon 460, but only Apple offer BTO options. To be honest very limited circumstances in which you'll see much advantage between the 3 of them.

Of corse it is not worth the risk.

Deal clearly states on buy now pay later. If you cant do that then do not buy.

I get vouchers, and have done these deals in the past without issue following the correct procedure.

This was taken from the website

So this one is 450? http://www.very.co.uk/apple-macbook-pro-15-inch-with-touch-bar-quad-core-intelreg-coretrade-i7-512gbnbspwith-optional-ms-office-365-home-space-grey/1600115533.prd?itemAdded=true&_requestid=100474

No that will be the 455.

Its the cheaper 256GB model thats the 450.

Cheers!

With regards to the red iPhone i spoke to very on chat and their response was:

The reason that I cannot be able to determine the release, is based on Apple providing us with an availability date.

They advise there will be an update shortly. (Probably when the 20% back finishes).

Guess it's the same for the new iPads.

For the sake of comparison, John Lewis have red iPhone available to buy from 3:01pm (which is same time as Apple will begin taking orders) and iPad listed as coming soon.

Just get it delivered to a local collect plus shop instead then, delivery is free.

Be careful with this deal. Make sure you have the option of BY Now Pay Later if not then you will be waiting till 2nd of may to for your account to be credited with 20% instead you will get charged full price plus the interest and the stuck with it till you pay it all.

There's no click & collect near me in Devon. TBH, you can do what you like, I was giving a heads up so no one else had to make the mistake i did...

Red Iphone7 showing up as pre-order now - for delivery 24/4!! Seems it is included in this deal tho?

New iPad also showing.

The red one finally broke my willpower - ordered. Given that it's a pre-order, I guess it gives me a month to change my mind

its on now

I've just ordered the new iPhone SE 32GB that was launched today with this 20% discount/credit ! happy days

New IPAD's are on there - I'm no apple boy but at that price, even I'm taking a look...

Summary of your Buy Now Pay Later Purchases:
Statement date - Statement number - Balance
Mar 2018 (Statement 14) - Balance £599.00 - You Can Avoid The Interest On These Buy Now Pay Later Item(s) By Paying The Balance By 12 Apr 2018
When they return 20% ??

There isn't an option for Collect+, only home delivery

Who's the idiot then?

For those guys pre-ordering the Red, there was some previous comment that because an item was purchased outside the offer window (that closes in the current deal on 27th March), then the 20% cash back offer was not honoured. I don't know for sure, but I think it would be best to call Very to see if they are prepared to honour the cash back on pre order items.

The thought has occurred to me, but on the other hand I have a screenshot of the page stating the offer on the model that I've ordered - even with it set to pre-order status. Plus, the BNPL has already been processed and setup (balance is showing) - so I struggle to see how that does not meet the 27th March deadline

Wait for very to "explain":smile:

If the BNPL credit balance was deducted with the order amount, I would agree with you. if not, you need to ask, Is a "pre-order" an "order"? I'd call anyway for peace of mind. Of course, you will be ok to cancel and of course even if you didn't get the 20% off (and you still might get that), having up to 12 months to pay interest free is a pretty good deal.

UPDATE: The web site does say that you get the 20% cash back if you order also the RED phone on pre-order, so I think this is a pretty strong argument for the cash back.

Can you Purchase Two Apple Products on the Promotion for 20% Each Product? Or would It be 20% for One Item?

​probs 2. but I'd buy seperate and. not together just in case

Has anyone managed to clarify if the deal will still apply if the item is delivered after the 28th?

42mm is out of stock & just too much time wasted if Very regain on this offer. Easier to just put it through the company, claim the tax/VAT back; although could have got this for sub 300gbp (20% plus reclaim tax).

I don't get why the pre order is for a month away for the Red iPhones.

You'd have to pay me to buy apple.. Cold

Phone came and account showing bnpl! Let you know when we get the 20%

Arrrrgh I just clicked one link (not confirm, something like add to account) and it accepted an order. FFS tried cancelling 2 minutes later and they tell me it's processing and can't be cancelled and I should reject it on delivery. BS... This is for an expected delivery date of 1 month! Seriously... I can't cancel an order that won't be delivered within 1 month because payment has been processed?

Guys, anyone bought 2 apple products with this offer?
If I buy in 2 separate orders, will it add 20% for both in May?
Looking at terms, does not shed any light..Does not say only one per customer etc..

Thanks in advance..

I've done 2 separate orders. One is going back though as the colour I wanted came back in stock.

Like you say, it doesn't say you can only use the offer once so I can't see there being any probs. I've taken screenshots of all the T&C's etc just in case though! :smiley:

I had the same issue,they will not cancel even if u call them and they agree to do it.I called around 6 times and yet the item was dispatched so I declined it and it was fine.Make sure u call then and inform them that parcel should 'NOT' be delivered to neighbour etc as you want to decline it and you are not responsible if they deliver elsewhere.

Return policy information

"Non returnable under our Approval Guarantee, once installed or connected. Your statutory rights are not affected. See Returns section in our Help pages for more information."

I don't know Very's full return policy just above. It jogs memories of rows with Currys sales assistants - sir you opened the box!

Ashman -exactly right - if you want to return the item you must either refuse delivery on the doorstep or if you take delivery you must NOT take off the cellophane wrapping (all nicely done by Apple). There is a large red warning on the cellophane that says you must keep the phone if you remove the wrapping.

Can someone tell me simply, i buy the apple phone i want, iphone 7 and if i spread it over the period i get the 20% back in credit to spend at Very on something else and no interest if i pay off with in the time?

The 20% discount is automatically credited back to your account by 2nd May 2017. Do not pay anything towards the phone until after the discount is added. The cost of your phone will then reduce by 20%. Just remember to clear the outstanding balance before the interest free period ends.

WARNING!!!!! Plz read very facebook page for shocking amounts of complaints. Notorious for not awarding this "free credit" back. I have no idea how they havent been dealt with by trading standards. As a customer of very for years with an account, I only use them when I have an actual discount code which is not very often these days. Please please do your homework before giving them your hard earned cash.

Do however remember to pay the delivery charge of £3.99 (if it applies) when it appears on your next statement. The delivery charge is NOT part of the BNPL offer. The balance for the phone whatever can be paid after the credit appears on your account but before the end of the Payment Free Period, the term you selected when you took the offer.

Thanks for that, not something i had spotted.

I think i may leave it

Thinking of getting the 128gb iPhone which should work out at £560 then doing the EE £4.50 deal, making it around £615 for the first year, then budget £10 a month for the second year - giving a total cost of around £735 for a 128gb version over the two years which is pretty good IMO, IF it works out. Either that or wait for the S8 HAHA

Weird thing is I bought a macmini and they didn't pay, I had to sue them to get the money back which I did and compensation.

However partner got an iPhone and the funds were credited to the account immediately.

For those interested - the (RED) iPhone 7 is now available in this offer

Can I get this and the 10% off using a discount code?

No.

I talked to Very this morning and they were very helpful (pardon the pun).

The girl on the helpdesk confirmed that the 20% would be credited back onto my account next month (April) so I'll look out for this.

When does this offer end? I thought I read earlier that it was today (27th) so presumed midnight, but now having just (7.30pm) ordered a 6s plus for the wife I can't see the date anywhere? Did I miss the boat?

No mention of offer on the website now.
Looks like they have pulled the offer early?

It was originally up to today.
Maybe high demand means they ended the offer early?

yup this probably true, was planning to order tonight... but shame on Very not letting the offer go till midnight.

Just came on here to order a new phone and the offer's gone :disappointed:
Didn't order it yesterday as I wanted to be at my desktop to take screenshots of the order in case of any problems and thinking it was on until the 27th usually meant midnight tonight?!
They may well do the same offer again next week/week after for Easter? maybe?

I have an email from them saying offer valid until 27/3/17 - I will be ordering an iPad and Watch later tonight and if I don't get the 20% back then I will be sending ANOTHER email to the the chief exec's office (available on ceoemail.com) - I don't bother emailing/calling Very as they're all a bunch of numpties. A couple of times I've been in email contact with normal customer service and we've emailed each other back and forth around 10 times, they don't reply to your queries in the email, they reply with whatever they what to say. I don't waste my time now and just send an email straight to the top.

I doubt it.

You can take screenshots with your smartphone too.
☹️

Be careful.

As with any offer from any retailer, they reserve the right to withdraw/end an offer early.

This is usually written in the t&c's.

Doesn't say that anywhere in the t&cs in the email. How am I meant to know that the banners were on the site earlier but not now? I've only just seen the email now for the first time and clicked through to their site :wink:

Just had a look, I've got the same email stating the 27th, might have another think then :wink:
Thanks for the heads up

No worries, this is the email address you'll need next month [email protected] hahaha.

All the best to those that order tonight.

their reply to me on facebook messaging...

Hi Hacken,

I'm sorry but that offer ended today.

Sofia

I've just made an order and had confirmation on the web chat that it had met the necessary criteria to receive the 20%.
All good.
The web developers probably updated the pages before they clocked off at 5. :smiley:

Just chatted to customer service on web chat and they confirmed that the offer is on until midnight, and you get a copy of the web chat emailed to you at the end of the chat - so keep a hold of that and you should be ok if you don't get the 20% credit back :-)

Oh right - I'm on to a webchat with them now and they just told me the offer finished at 7pm (probably looked at my account to see that i ordered at 7.30 though).
Edit: The webchat ended abruptly with them apologising and saying the terms are clearly stated. Did anyone see anywhere that it said 7pm?

Definitely not.

Facebook messaged them again and they said...

Hi Hacken,

I'm really sorry but it did end earlier on today. I'm so sorry that one of our advisors has gotten in wrong.

Sofia

Can someone who got a screenshot of the Ts and Cs send me a copy please? I might try and argue it with them (Either that or cancel it). Cheers

Ordered! :smiley: But I have to wait a Month for Delivery :disappointed: It's available everywhere else currently right now..

Has anyone got confirmation about the 20% or is there anyway of telling?

Thanks Kneale81.

Well I ordered at 11:30pm, transactions are showing up as tomorrow(!) on the transaction history but today on the recent orders tab. I don't think the 20% is going to get credited automatically, so anyone who ordered this evening be prepared for a fight.

Yes I talked to Very on the phone and they said that the 20% would go onto my account on 4th April.

The phone was delivered to me today and I'm going to wait until the credit appears before opening it (just in case I have to send it back).

The terms state the credit will appear on 2nd May.....

4th of April is for the previous 10% cashback offer that was on last month. Unfortunately I bought an iPhone plus when that offer was on. The 20% offer is 2nd May

Read the exam question Perkins.

Well then they don't know themselves what is going on.

I messaged their call centre and got a slightly different answer. My order was placed on Sunday and they are telling me that I will get a statement on 14th April and that will have the credit deducted. I have the transcript of the conversation and it clearly states 14th April.......maybe they don't know their own TCs&Cs.

They are making it up as they go along.

If you wait until the 2nd of May and the credit doesn't appear, it's probably too late to return for a refund because it's past their 28 days "approval guarantee".

This is crazy! I ordered last night and they cant confirm if ill get the discount or not and said to wait to see if the 20% is added to my account next month, i told him i only ordered because of the discount and i dont want the phone if i wont be getting it and his reply was well do you want to cancel it then?! Ridiculous

Well I have it in writing but I suppose they could claim that the operator was wrong.

I may wait until 14th April and then if the credit isn't on the statement I'll call them back.

Had a massive palava with them today.

So basically I ordered the Product Red 128GB iPhone 7 Plus on Day it was listed so 24th March. Pre Order to be Delivered on 24 April. Delivery on My Account has stated the 22nd April with no further Updates.

This afternoon I checked the Phone's Listing & It said both Variants were In Stock & To be Dispatched within 1 Working Day... Got on the phone to them straight away & They tried to get me to Cancel My Original Order where I'd loose My Discount I said hell no. & Demanded they explain to me how If the Items In Stock there & Then why have I been penalised for Pre Ordering a Phone.

At first Miles the Agent I got tried to say I had got the 20% Offer on that Order therefore I had to Wait for the Phone to be Delivered 22nd April. If he raised a New Order he said I'd get the phone tomorrow with No Code. Demanded to speak to a Manager he made up same old excuses saying none were available. Was livid. I gave up & Got Twitter Support to look into it. They basically make it up as they go along. Bottom line is phone went out of Stock again & to Pre Order to the 11th April meanwhile mines stayed exactly the same regardless. Told I either needed to wait or I could re order for 11th with No Discount.

Can anyone make sense of this?

I am hoping they deliver mine around mid April and not earlier just in case my 20% cashback doesn't appear on the 4th of May. It will give me a chance to return it because I will still be within their 28 days return window.

Placed my order Sunday night (26th) was dispatched yesterday and they attempted delivery today (wasn't in) - I hope this discount get applied without any issue this time. I want to restore some of my trust in Very!

Re the 28 days return period, I'd not worry about this time limit too much. I've returned clothes 5 months(!) after ordering and an ipad (still sealed) 3 months over and been refunded. In fact, if you go in to your account and create a return and select the item, if it's over 28 days it'll says "you're over the 28 days return period but on this occasion we'll accept your return" and it never says anything else.

Phone is now showing as dispatched, despite the original delivery date being 22nd April

Same for me! Mine's arriving tomorrow by royal mail special delivery :smiley:

Absolute classic with very today. Set up new account in my Mum's details with her permission and credit of £600 was given. Ordered new iPad on bnpl 12 month option. Email from them to say call to verify account which she did and all good. Call back few mins later to say cannot apply 20% credit amount back as she has no purchase history with Very! I thought that was what credit was about - you can buy and pay back monthly etc. Why offer the credit and then say it doesn't apply to new customers? Fuming!

I'd wait till May. Looks like you've met all the criteria. I would even take it small claims court if not paid.

I ordered 2 apple watches on the 27th as it stated on deal was the last day I rang them to confirm 20% off they said it will not as I wasn't eligible for credit this outfit are cowboys leave well alone.

I refused delivery and got a return receipt from post office collection point when I went to collect them I will be closing the account also when this fiasco is over COWBOYS ARE VERY .........!!!!!!!

anyone had there 20% added as I'm unsure weather to return item as some of the staff don't seem to know about this promo

The cashback won't be paid until 2nd May. If you followed all the T&C's and ordered before the deal was pulled, you'll be fine.

I ordered an iPhone 7 plus on the previous 10% cashback deal & got the cashback yesterday as promised. I've never had a problem with Very paying the cashback :smiley:

thanks thats abit more assurance

My ipad is now in stock but my order is still awaiting stock.

Order being processed at warehouse :smiley::smiley:

Dispatched via Special delivery Guaranteed.

Not sure if I should wait for the cashback to appear before opening it.

Mine arrived yesterday, couldn't wait until cash back appeared and I'm typing this from it now haha.

Received mine yesterday too but have resisted opening it so far.

Anyone had the 20% credited on their account yet?

Won't get it until 2nd May

Thanks!

No prob :smiley:

I had bought this on the buy now pay later option but it is asking for the first payment by april 28th - anyone else got the same issue?

How much are they asking. Remember, delivery is not included in Buy now pay later.

On your April statement, it should say " Buy Now Pay Later - Estimated Interest £xxx.xx" next to the item.

They are asking for £30.03, I can't see the Buy Now Pay Later estimated interest anywhere.

On the pdf statement I do see

Estimated Interest for next statement is £11.41

For anybody who used this don't forget to pay the delivery fee soon as this isn't included in the BNPL offer

Thank you :-) I needed that screenshot!

Does anyone else have a screenshot of the product red phone, with the 20% offer showing that they took on the day?

I've just received £75 back from purchase of an ipad today.. so check your emails..

Yep people should start getting the cash back between now and 2nd May.

Yes, I've had the email and my account has been credited! Happy times.Now to pay the rest off so i don't forget about it and get hit with interest charges after the no payments period. .

Just got my cashback from Very, need to contact them to apply the credit to the iphone. Thanks again OP.

Got mine too!

Still not received my cashback, for those who have, did they send you an email confirming that they had paid you?

Cheers!

I got an email this morning from Very to say that I had been credited

I also got an email!

just got my email @ 10.31am

I've got my email however I've only got 20% back on 1 of the 2 Apple items I bought! Does anyone know if it's only payable on one item, I couldn't see it anywhere in the offer t&c's.

Payable on both items providing the items are over £239 each.

That's what I thought too, they only paid me for the iPad and not the MacBook pro! Will be calling them tonight!

Just got mine. £163.80 off a jet black iPhone 7 plus. Sold iPhone 6 Plus and an old iPad so very little cost to change. Fair play to Very they get stick on here so credit where it's due. On my account happily enough.

Just got second email with the additional 20% back for the second item, why didn't they all come on one email? Anyhow all good, thank you Very.

They are probably checking each product/code one by one for validity, would have been nice to get both in one email though to stop the heart attack moment !

Received my credit today
Anyone who hasn't got theirs yet don't panic too much, its due to be paid by 2nd May latest.
thanks

Had email today saying got the 20% back which is £140 off a iPhone 7 128gb.

It's on my account also.
How do you use the credit to pay off the outstanding Buy Now Pay Later?

For info - I did online chat and they transferred the credit across to the Buy Now Pay Later.

On my a/c and probably on most peoples a/cs, it's already been taken off the amount owed. There is no need to transfer it.

got my email and confirmed account credited with £163.80 from iPhone 7 Plus. Well done Very!

Anyone who used the 20% first order code (Apple watch purchase) received the credit? Not expecting it but would be a nice bonus.

Haven't seen my cashback ... am going to ring them ... ****

I got 10% when should be 20%! Gonna ring then also

Note they are also doing 10% cash back on iPads to 11th May when you buy on BNPL. Cash back paid on 15th June.

nothing but trouble with very, I placed the order in the allocate time did the buy now pay later for the i-pad to get the 20% discount called up today to ask why it hasn't been credited to my account for the very rude patronising call agent to tell me I'm not entitled to it as I didn't use the buy now pay later option which I did or I wouldn't of ordered it I'm so very annoyed..they have basically told me there's nothing they can do any ideas please

so very annoyed very won't honour my 20% offer as there saying I didn't click the buy now pay later option when I did

Trying to wiggle out of my 20%. Gave me 10% and sat that's it. Told them I have screenshots of the offer but apparently no manager is available, and last time they said one would ring me back they didn't.
HATE VERY

I'm being told there was no offer! And that apparently I didn't select but now pay later, did anyone take a screen shot? I'd really
Appreciate it if someone
Could upload it so I can sent it to them

Thanks

I guess you could pursue it under CCA. But the likelihood is they will drag it out :/ so decide if its worth your time.

They can't deny there was an offer, too much possible evidence out there to disprove that. So switch to writing rather then phone calls, their CEO's email is out there. What they will likely argue is you didn't select BNPL. Thats where you'll have to persuade them/small claims that you only purchased due to the offer. You thought you were entering into a credit agreement, therefore this should be covered under CCA. And if in fact you had not been entered into that agreement they should have made it absolutely clear at the time.

To this end I would write to them asking for confirmation there was such an offer contrary to what their call centre advised (and request them to review the recording). Also ask them to confirm where it is made clear to the customer which credit agreement they have been entered into, as the headline offer of the discount is what clearly attracts customers yet it doesnt appear to be clear if they have been entered into that agreement or a different one. And finally that this should be covered under the CCA and so you'd like to speak to the credit provider and their compliance/legal department.

Hope that helps, but understand they can and likely will drag this out.

NB: I'm not a solicitor. My advice is based on practical experience of dealing with claims/issues under CCA rights.

Thanks mentos, I'm shocked they can treat customers this way, literally daylight robbery!

I'm having the same problem, when I ordered I selected BNPL but when it appeared on my account it wasn't applied. They have transferred them to BNPL but won't pay the cashback. Obviously a problem with their systems not applying the BNPL so should honour the deal!

Had exactly the same thing...ended up getting my cashback and, after an 18 page letter of complaint, a further £145 in compensation...but it took 6 months!

Who did you write the letter to? I've lost count the amount of times I've contacted, but I keep being told the same thing, that it's my fault because I didn't select BNPL when I know for sure I did, but apparently there's no evidence in my account

I had literally the exacy same thing. Thankfully I'd contacted them several times and was promised (them having looked at my account) and each time they'd guaranteed I'd get the cashback. Finally got resolved on the phone, but I sent my complaint letter to:

Customer Excellence
Sandringham Avenue
Chelmsford,
CM92 1LH

Farcially I then received a series of nonsensical letters giving incorrect dates and referencing leaflets they hadn't sent me! I found their twitter people pretty responsive and good to deal with (@veryhelpers I think)

I'd also kept transcripts of all my webchats, which helped prove I'd been promised everything was fine, even if they state (and still do) that I hadn't selected BNPL.

I did this offer and am still arguing with very as there was no code for it so they are saying that it didnt exist

From their terms and conditions:


I would make it clear there was an offer and there is abundant evidence on the web of this. You made the purchase specifically due to the offer and as this is a finance product it should have been "very" clear if the terms were different then those of the offer that enticed you into the purchase.

Their denial of the existence of the offer makes you suspect they are attempting to do a "bait and switch" or in the alternative they have not kept an accurate record of the terms under which they offered customers credit in the first place. In either case they would clearly be in breach of their obligations under the consumer credit act and you request escalation to their compliance department. If you do not receive a satisfactory response within 7 days you shall be taking this to the FCA.

Suggest you put this in writing, perhaps email the CEO Matt Dixon

Good luck. Also you can contact the FCA for advice first.

Just to add to this:

I bought the iPhone Red 128GB - £820 original price, minus 20% worked out to around £655.20
Everything checked out OK - Very honoured the deal and that's what I've paid to zero my BNPL Credit with them today.
I followed the amazing advice given earlier when someone mentioned that BNPL did not include delivery - THANK YOU for that whoever it was.
Yes - I had my hand on heart waiting while the 20% was credited to the account. And even when credited it seemed a little strange that it almost didn't apply immediately to the overall balance (at one point I had the credit and the balance STILL showed £820 which was still odd!). However, checking today - showed a balance of £655.20 on my account which I duly paid off.
I did contact Very that very same day I placed the order to confirm that BNPL was selected (and also to expedite shipping which, thankfully, they did!)
Overall - VERY positive - deal honoured.


I would also like to add - I bought the Dell XPS13 in Red Gold deal a while back as well when they had a ridiculous £300 off the price + some percentage off. Though my hesitance to click buy now meant that I almost lost out - I refreshed the deal a few days later and oddly enough, it was in stock! Again, bought straight away - £900 and Very did deliver.

I agree - there is a cut-throat response to not honour deals if they aren't followed to the letter by the sounds of it. And there is the juggling around by not clearly knowing that (for example) deliveries aren't in the BNPL option! I think that's kindof cheeky when it should be done in the "spirit" of the purchase. But when you do follow things to the letter - there's no faulting Very, and I felt strongly enough to post up a positive message.

And no - I don't work for them! I just bought two deals at ridiculous rates! :-P

Whilst I appreciate your posting for balance, as usually people only post when things go wrong, I think the following isn't conclusive:


There is no proof the people who had issues made any mistakes or errors, which seems like the insinuation.

If you've read peoples posts, some of those people have contacted Very after placing the order to ensure everything was processed correctly. They have received confirmation from Very that everything was processed correctly and they would receive the discount/cashback. If Very's own staff can't tell if the order was processed under BNPL, how the hell can the customer be expected to confirm?

Presuming you are not challenging peoples accounts (i've seen some from previous threads with written confirmation the promotion would be honoured), I don't think we can reasonably arrive at your conclusion. Wether its customer fault or Very's fault, they are providing credit with the carrot of a significant amount of cash back. The customer should be able to verify WITHOUT doubt which credit deal has been applied (i.e will they get the BNPL cashback). But with Very it appears let alone being able to confirm yourself from the order details, you can't even trust what you hear from the horses mouth.