I'm voting hot - but reluctantly tbh.

I was a LIFE customer that got taken over by Plusnet.

I got the 'everything's fine, just carry on as normal, don't worry about a thing' texts and emails about the takeover, so I did just that.

My last three bills from Plusnet have been way over what I normally paid to LIFE. The reason? Texts.

I used emojis and long texts with LIFE and never got charged a penny more than my normal bill. As soon as Plusnet took over, I got charged extortionate rates for emojis, any text over 140 characters and more than three texts in a row to the same number.

Naturally, I queried this rise in my bills with Plusnet. All the above was explained to me by their CS as... MMS's. According to Plusnet CS, emojis, any text over 140 characters and more than three texts in a row to the same number are automatically converted to an MMS which carries a premium rate charge.

Don't get me wrong, this is fair enough imo - providing you know about it in advance. I didn't.

And I stopped sending emojis immediately, but still got a high bill - which was down to texts over 140 characters, then was told it was due to three texts in a row to same number.

So, I'd actually - possibly - go for this deal, but atm I'm a bit miffed at Plusnet.

Was this using the default SMS app on the same handset without resetting phone to factory settings at any time?

If so, very weird.

What I will say if you decide to try 'Handcent Next SMS' is that the default settings are the same as the default SMS app (to auto-convert long messages to MMS).

To change this setting:

1. Launch 'Handcent Next SMS' and tap 'Inbox' at the top of the screen.
2. From the dropdown menu, tap 'More'.
3. Tap the 'Settings' icon.
4. Tap the 'All' tab at the top of the screen.
5. In the 'Chat' section, tap 'Send Message Settings'
6. Scroll down and untick 'Auto Convert To MMS'
7. No confirmation required, so just tap the back button until to return to the home screen
8 Alternatively tap left soft button (Samsung handsets) and tap 'Close All')



Job done!

Thanks for your post - I was about to order this for my daughter, but I dont think I can stop a teenager using emojis in text messages.

I will look for another provider

If you're already with Plus.net mobile, perhaps as a previous LIFE mobile customer, you can switch to this deal by contacting customer services, without going through Broadbandchoices.

is it cold because it's plus net?

cold voters post better?

Seems like a good deal to me? Cheapest SIM only 2GB plan that I've seen with no requisites.

heat added.

There's an other offer through mobiles.co.uk which works
Out about £6 a month, but have to submit monthly cashback claims.
Posted yesterday I think

Found it http://www.hotukdeals.com/deals/ee-12-month-simo-2gb-17-99-p-m-215-88-save-150-cashback-redemption-mobiles-co-uk-2618792

If you're already with Plus.net mobile, perhaps as a previous LIFE mobile customer, you can switch to this deal by contacting customer services, without going through Broadbandchoices.

I'm voting hot - but reluctantly tbh.

I was a LIFE customer that got taken over by Plusnet.

I got the 'everything's fine, just carry on as normal, don't worry about a thing' texts and emails about the takeover, so I did just that.

My last three bills from Plusnet have been way over what I normally paid to LIFE. The reason? Texts.

I used emojis and long texts with LIFE and never got charged a penny more than my normal bill. As soon as Plusnet took over, I got charged extortionate rates for emojis, any text over 140 characters and more than three texts in a row to the same number.

Naturally, I queried this rise in my bills with Plusnet. All the above was explained to me by their CS as... MMS's. According to Plusnet CS, emojis, any text over 140 characters and more than three texts in a row to the same number are automatically converted to an MMS which carries a premium rate charge.

Don't get me wrong, this is fair enough imo - providing you know about it in advance. I didn't.

And I stopped sending emojis immediately, but still got a high bill - which was down to texts over 140 characters, then was told it was due to three texts in a row to same number.

So, I'd actually - possibly - go for this deal, but atm I'm a bit miffed at Plusnet.

Thanks for your post - I was about to order this for my daughter, but I dont think I can stop a teenager using emojis in text messages.

I will look for another provider

I'd this not a setting on the phone though, where it's the phone, rather than plusnet that turn the texts into mms? Some phones do this by default but you should be able to change it. I've known windows phones do this, and for group texts.
Alternatively, you can delete the MMS APN settings from the phone.

Good deal, this is usually only available to Plusnet broadband customers. It is a bit annoying that Plusnet seem to constantly change their offers and if you're an existing customer you may not benefit when one of these affiliate offers pops up.

This isn't just plus net that can do it and often it could be the phone that dies it, best to switch off MMS messaging, so that only text messages are sent.

Lots of info online
Your text here

Your text here

Your text here

Is this like sky? Whereby they will increase the bill? It seems too good to be true. There must some catch

I've been with Plusnet mobile for a couple of months. I double checked to see if more than one strung together text message to the same number is chargeable, as I've never been charged more. I just sent a long text message (5 texts) to a number and have not been charged for it.

Personally, it's good value on Plusnet mobile, but their customer service is pretty dire.

I've been looking for a SIMO deal with 2gb data and this looks good. The People's Operator has 2gb, 600 minutes and unltd texts for £6.99 a month and uses three network. Have to see which network is fastest in my area!

I've just had EE match this offer. Only difference was it is a 12 month contract at £7.49 per month

Is there a site you can check to see who has the fastest network in a persons area

as you have to order through your plusnet account username,can somebody explain how my partner would get her own sim ,as she would need to port her old number over,but needs to own this sim in her name incase she decides to move to another provider
Thanks

Cold, absolutely appalling customer service since the change to the Plusnet brand, I moved two numbers away from them to BT Mobile in January 2017 as I'd rather pay more to receive better service.

Monitor BT. Every 2-3 months their 4gb sim can be had for approx 62p per month after vouchers and cash back which both pay out. Anything more than £1 per gb is a rip off.

been with them since Christmas on their mobile. 100% happy, cheap bills & customer services were great when I called. can't fault them.

Customer service great

Yeah my phone will switch to MMS if the message gets too long. Though its very rare I actually send a text these days, with things like WhatsApp and FB Messenger I don't often find the need to send a traditional text.

I send texts with emoji's all the time to my girlfriend and I've never been charged any extra on my bill for this

Last I heard Quidco/TCB don't pay out if you take BT's sweetener?

It isn't your network converting your messages to MMS... it's your phone. Try downloading a third party messaging app, such as Handcent, use that instead of your native message app and make sure to turn off "convert to MMS" in settings.

Are you sure this is not down to the SMS app you are using?

I had a similar problem a few years back where the Samsung Galaxy S2 or S3 default messaging app was converting long text messages to MMS. Emojis were also being charged for as messages containing them were automatically converted to MMS.

AFAIK, there was no setting in the default app to change that at the time and I ended up switching to 'Handcent' (now known as 'Next SMS') and never had a problem since.

A few generations later and still using 'Next SMS' on the Samsung Galaxy S7 Edge without issue. Not sure if the current default app can be configured to not convert to MMS though.

Well they paid out to me as they have to many more HUKD'ers. Use the search, read the threads. Why would I post something that was not true??

Is there any way, we can take this connection now but defer the activation by 2-3 weeks?

You can directly go to plusnet via below link (so you can earn quidco/topcashback £8 etc)
https://plus.net/mobile/deals/2gb/double-data/bbchoices/feb2017

voted hot but mse deal is better imo - 4gb, unlimited texts, unlimited mins for £10pm on 30 day sim. I've opted for that instead.

Breach of the original contract with Life. Refuse to pay it and cancel.

I'm with Plusnet, I have 6gb, unlimited mins and texts for £12.95pm.

I was due for upgrade on my EE sim only deal, so called their retentions and cited this deal - got 2GB data, unlimited minutes and texts for £7.49 per month...

Cheers for that, but it's odd it never happened before with any other provider, and it didn't happen with my LIFE mobile contract, and it started immediately I was changed to Plusnet, so I am dubious that it is my phone tbh.

Ta. See my previous post, but I will try Handcent too. :smiley:

Was this using the default SMS app on the same handset without resetting phone to factory settings at any time?

If so, very weird.

What I will say if you decide to try 'Handcent Next SMS' is that the default settings are the same as the default SMS app (to auto-convert long messages to MMS).

To change this setting:

1. Launch 'Handcent Next SMS' and tap 'Inbox' at the top of the screen.
2. From the dropdown menu, tap 'More'.
3. Tap the 'Settings' icon.
4. Tap the 'All' tab at the top of the screen.
5. In the 'Chat' section, tap 'Send Message Settings'
6. Scroll down and untick 'Auto Convert To MMS'
7. No confirmation required, so just tap the back button until to return to the home screen
8 Alternatively tap left soft button (Samsung handsets) and tap 'Close All')



Job done!

Not A Bad Deal, Though My 3 Deal Is Better.

AYCE TEXTS[b]
[b]AYCE MINUTES
4G OF 4GB DATA

:wink:

Yeah, especially as it appears to be free - no price mentioned! Oh. Dear.

been paying £20p/m for 2gb SIMO EE for quite a while, just grabbed the £10p/m for 4gb quoted here http://www.moneysavingexpert.com/phones/cheap-sim-only-contracts

No brainer in all fairness.

If you go abroad often, or even just for holiday this sim may not be for you, Plus Net offer no cheap bolt on's for roaming abroad - this is often overlooked.

I've also been with PN for around 13 years, and currently they are not a company I can recommend for anything!

just buy a foreign SIM card when you are away.

Would you mind linking to Handcent iOS app as I couldn't see the messaging app, only a Talk one plus Handcent Anywhere (a companion app to Handcent Text).

Thanks.

I'm afraid I don't own an IOS device to give you a specific link to one but I'd imagine that pretty much any third party SMS / MMS app should have that feature.

https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8&safe=active&ssui=on#safe=active&q=ios+sms+app

......or if the default settings in the SMS were to blame, take some responsibility, suck it up, take it on the chin, admit that was the case and move on!

Try Ofcom.

I think we're discussing a tariff thing, not sure about default settings..'in the SMS'.

Has anyone who was on Life mobile on the £5-95 tarrif.Upgraded to 4g without extra cost or different tarrif cost, i was told ring they'll send a 4g sim on same tarrif.So i rang ordered a sim and was told yes thats fine we can do that no cost just rang to activate it and was told you'll have to move up to £7-50p tarrif.I know 2 people who have got the sims at no cost anyone else done the same.

This is a great deal