I used a 40% voucher recently, and I still walked away miffed. The food is really low quality, and their business model seems to be a highly inflated standard price, supplemented by loads of 'bargain' vouchers they flood the market with. The waitress was expecting a code when I came to pay. Does anyone pay full price, I asked. Rarely, she said.

This is an ok price, I guess, but they aren't worth any more than this.

Nice pint of Samuel Adams, though.

Good price, sadly in our local Frankie and Bennys someone goes in with an atmosphere vacuum and hoovers it all up regularly.

You can also go there when half the tables are empty but get told there is a 30 minute wait to be seated.

Never had a good meal in F&B - been 3 times and each time saying it was 'average' would probably be over-egging it.

About what they are worth :smiley:

About what they are worth :smiley:

Good price, sadly in our local Frankie and Bennys someone goes in with an atmosphere vacuum and hoovers it all up regularly.

You can also go there when half the tables are empty but get told there is a 30 minute wait to be seated.

Never had a good meal in F&B - been 3 times and each time saying it was 'average' would probably be over-egging it.

You've made me hungry Op
Have some Heat

still believe they are over priced, very average food

£5.95 for burger, chips and salad is bargain.... at least it is nicer than my company canteen food which is overpriced.

would that not be because they wont have enough staff on to cover all the tables?

I used a 40% voucher recently, and I still walked away miffed. The food is really low quality, and their business model seems to be a highly inflated standard price, supplemented by loads of 'bargain' vouchers they flood the market with. The waitress was expecting a code when I came to pay. Does anyone pay full price, I asked. Rarely, she said.

This is an ok price, I guess, but they aren't worth any more than this.

Nice pint of Samuel Adams, though.

only ever been once, iirc i had a cheese & bacon burger, it was very nice

It's a deal, but rubbish burgers.

voucher detail says one voucher per person per burger, so if there were four people they'd need four individual vouchers.

Worth noting.

My local F&B is always quality. Bromborough... well done as others sound crap!

why is this tagged as "price glitch" ?

edge lane liverpool is hit and miss but overpriced beer and very expensive crap cocktails . most food is frozen .

Can you use a nhs discount with this ? would be nice if you could.

Snap. My Local (Kidderminster) told me at 2pm last Wednesday that there would be a 30-40 minute wait for food... No less than 5-6 tables taken in a 2 storey restaurant...
But the beer is also very overpriced. For our family (of 4) to have a simple main each, 2 sides to share and a drink each, we're normally looking at around £40... Which ain't great. I dare say, I've had better meals at wetherspoons at half the price.

The Garston one is great! Harrow is rubbish though. Shame this isn't for their pizzas too.

Auto assigned apparently - I have removed now

Last visit to F&B for me was quite poor. Visited mid week, restaurant was very quiet yet still we waited for nearly 1 hour for a burger.

​Get more hits or views that way I guess

Sounds a decent price but having read the comments I don't think I'll be giving them a visit. Heat for the deal though. :smiley:

No was an error with the computer system and it auto assigned it as a deal tag - I removed it as soon as it was flagged :wink:

​Id have left it :wink:

I would not eat their burgers if they paid me to eat them this is from last visit at teeside park appears their meat percentage is 0.1% the rest i am not sure what was in the burger

rubbish ! they don't have chicken burgers.

£6 for a burger , is the menu printed in gold leaf or something ?

soapyd the McDonald's in bromborough served me a dodgy burger just around xmas time I was violently ill within 2 hours , worthy of note

Thanks op. I really like fandb but that maybe because im easily won over by a bit of themeing no matter how c**p it is!

​think i had the same, shortly after 37 pints of lager..

People always seem to forget that if a table is booked, other people aren't allowed to sit on it within 1.5 hours of the booking time...

Lol you know that's great value for a proper burger with extras. Just signed myself up.

As others have said, F&B's is rank. Cheap quality food, staff who keep hovering round to make you eat a bit quicker. Overpriced and totally underwhelming. I can't see how they stay in business. I guess it's just easy to dive into one after the cinema or a days shopping. Here's hoping they go the wall and Chiquitos, La Tasca, Girraffe, Cafe Rouge and many other 'casual' dining outlets follow..

do they do takeaway too?

Maybe my standards are lower than other people's but I always enjoy my nearby frankie and bennys (Castleford, Selby and Hull) especially the cheapo lunch menu. So I'm definitely up for this burger deal!

triples included?

Even my 3 year old won't eat their crap!

Last time I went, I ordered a steak.

I asked for it rare; it came chewy? And it was slightly purple inside too.. :confused:

Our local one does

it's better to eat footlong sub at this price..... and more healthier.... if you get coupon from Monday's Metro newspaper you can get 6"sub at bogof ....again cheaper and healthier

Shows how overpriced they normally are.

Heat added

Are the beef burgers cooked on a flat grill or a flame grill?

Deal breaker for me :-)

Chicken burgers are included - had one today!

NEW YORK STYLE Golden breaded buttermilk chicken breast.
GRILLED CHICKEN BURGER Simply grilled chicken breast, served the classic way.
CAJUN STYLE Grilled chicken breast seasoned with Cajun spice.

Full burger menu here (don't forget doubles are excluded)

http://www.frankieandbennys.com/menu/main#burgers

I agree.

I went in to my local over Christmas for the first time in about 10 years and ordered one of their double up burgers and the patties tasted like they were worse than the frozen Birdseye brand.

I will certainly not be going back ever again.

Food tastes microwaved and it was absolutely disappointing.

If i Had a three year old child,i would like to think,I wouldn't be taking them to f-b

:confused:

I used to be quite a fan of F&B but their service has gone badly wrong of late as prices rise. They've lost a lot of business and are closing locations.
This smacks of desperation on their part.

Thanks op, love the pulled pork burgers. Been to a few f & Bennies and never had a problem so deff using this voucher.

I like the deal I can't stand the company...
Service is always crap... I gave up with this company years ago !
F&B was on sky news on sales figures being down and close to liquidation if things didn't pick up,
No surprise

Yep. Even when they opened 10 minutes ago we had a 20 minute wait for a table. Walked out after 5. Got bored n went to mac ds for a burger.

​I wont. We went to another childs' birthday party there. Awful.

I've often been tempted by my local F&B, but all your comments have set me straight on that! Can't believe that anyone can ever charge £13.45 for a burger meal - i could feed myself for more than a week for that amount. I read the other day that the whole of the company is headed for a shake-up, looks like they need it.

Care to name your company? :laughing:

From dry January to fat Feb haha

Has this today just by signing up, no tricks! Really good family meal :wink:

it's a good deal because of the reduction. but gee. expensive for a burger

Cannot believe people moaning about the cost it's only £5.95 come on !

They do vary. I live near the High Wycombe, Bracknell and Taplow all of which I visit periodically.
HW is the worst for long waiting times and unhelpful staff. But it is the smallest, and next to a large busy cinema and a huge Next.
But, I'd visit them all again. Hot from me. My eldest turns 17 this month and he likes a burger or two, so I know one place I'm taking him for a treat in half term! Thanks op

Agreed, I always go Bromborough and thoroughly enjoy my meals every time...

Thanks for the heads up, I often go to that retail park

Barrow in furness f&b was that badly managed it's no longer open. Really bad food and service all round. Had some ok meals elsewhere. I will possibly use this deal if it's handy enough.

ALWAYS SOME IDIOT WHO YOU CAN'T PLEASE

Have you tried KFC? :neutral_face:

That's my lunch for
Tomorrow sorted :smiley:

All they're worth. £13.45 for a burger? In Frankie & Benny's?? You'd have to be mad!

Very hit or miss at Basildon. Sometimes ok other times really poor food and service with overpriced drinks. Good price for burgers but they are normally well overpriced.

​Should have gone to F&Bs then...

Surprised this bunch of jokers are still in business.

Still,keeps the chavs away from decent places, so not all bad.

On the brand death bed....

The hate in this thread for F&B is unreal. Either I've not been to enough great restaurants or the one in Bromborough happens to be a gem.... either way £6 for a non-microwave cooked burger (IE: Hungry Horse, which ain't bad but still) is a steal

errr, this is a deal @ Frankie and Bennys :sunglasses:

Awesome :smiley: heat for you.

Frankie and Benny's is a con. Not only because of their normal prices, but the story they sell too.

Frankie and Benny never existed.
They are just made up characters.
The photos of the "founders" on the walls in the restaurants are actors.

It's just a British chain selling "New York Italian" style low quality food.

horse meat.

Cold!

It's always been about this price at Wetherspoons, the quality is just as good on average, better service, and cheaper drinks - and if whoever you go with doesn't want a burger, theirs will be cheaper too :smiley:

I find all these chain, mock-posh-restaurants, this, bella italia, tgi's, harvesters, nandos etc rather sadenning. Poor quality food at high prices getting lapped up readily, and trampling over smaller, local, genuinely tasty places to eat.

Go find a nice gastropub or little family run place, or even a smaller chain that still bothers trying to cook good food, and eat there instead :smiley:

pretty aggressive there...

F&B should understand that this "fake Italian-American" overpriced eating has had its day....

Not sure why they are telling shareholders that it's all going to be ok after a revamp....

Service has always been awful at my local F&B although I do know people who do like it and return.

The food quality is not consistent and so after a few visits, I won't return.

This deal is a good price, but if you add drinks, then that competitive edge is lost.

Compare the value at F&B to Nandos, and the latter is streets ahead.

Agree local places get overlooked.... but they aren't all great either sadly

Another surprise is to find some of these places doing well on Tripadvisor and other review sites....

And haven't been disappointed by Wetherspoons as yet - good value for money - and never pretends to be fine dining

​You went to a kids party without your kid...

Frankie and Bennys - For when you want someone else to microwave your frozen meal for you.

I was literally about to write the same comment, spend £5 in M&S for a micro meal and you will have a much nicer dinner!

Personally not a fan of F+B, remember ordering a burger and fries. Fries came in a little brown bag and only must have been around 7 in there, burger was incredibly average.

For Burgers me and the Girlfriend love Five Guys Burger bar, deliciously huge burgers, a bit pricey but can have upto 15 toppings for free for the set burger price (Never seen anyone go for all 15 though lol). Fries are delicious in there too.

I must be in the minority then as my F&B does a great burger - must have a really good chef. Admittedly they are a bit overpriced but at 5.95 I'll deffo be going in - and no, I don't work there I just have never had a bad burger in there.

Coast to Coast which is owned by the same company as well is terrible and over priced from experience.

The owners of Restaurant Group should go and do something different that isn't food related as this really isn't their forte.

Fully agree with this. We don't bother with Frankie And Bennys much anymore, except for the odd breakfast, which we think are not bad for the money.

Who in their right mind is paying £13.50 for any burger, let alone a Frankie & Bennys. With the number of gastro burger places opened up in recent years this must be the only way they can get a few people through the doors.

Not a bad price for a burger until you get your burger. If you like cheap, poor quality burger's then go for it but after eating there yesterday (Morfa Swansea) I won't ever be eating there again, McDonald's is far better and I'm not a fan of McDonald's.

McDonalds is better :confused:

it is better...have you eaten at F&B???
the most shocking thing was when I was given a "milk shake" that was a glass of milk with banana flavor :smile:

Sorry cannot agree with the McDonald's quote but i will go in and try for myself at £5.95 nothing to lose or maybe i have :laughing:

​I'm a full in Burger snob so in those terms McDonald's does far better burgers than F&B. I'm not saying McDonald's food is great, its not, but in comparison it wins hands down.

Just wandering is that picture as imaginary as the ones for Mac etc,trades description should crack down on this.

Would be good if you can also get NUS 20% discount

Been to 3 branches of F&B, yet to find a decent one. The service is rotten, food is nothing great either. Feel sorry for any good staff they employ because the bad ones far outnumber them.

1 code will be fine for a table of 4, the server will just have to input the same code into the system 4 times- or for however many discounted burgers are on the table.

Morfa Frankie and Benny's is indeed awful. So is the one in the city centre.

Who told you this is it in the t&c's ? i would not want to go in and have a argument over a cheap burger bit embarrassing.

Was there last night, had 1 code and got the discount on 2 burgers. The code is multi use and not 1 time use..

Voucher says different so if you get a jobsworth then you need to show all ?

This is often the case. Take Pizza Hut - no hut in sight. Pizza Express - not a train to be seen. La Tasca - not a whiff of a Spaniard . Pret a Manger - no smell of garlic at all!

I'll get my coat...

GBK. Major Tom. Nuff said.

Well, Bleecker Street, Flip & Dip, Elliots....maybe not nuff said..

That Taplow one is shocking for waiting time.

weatherspoons and a free print 5 quid :smile:

Would not recommend the veggie burger. It was not nice at all.

Sounds crap, from the comments.
Can upgrade to large for 2ice the price!
Better deals in local pubs near us & decent quality/ service too.
The only nice thing the F&B do is the Eggs Benedict which is lovely, if not cracking value.
Although my wife saw her @rse last time coz it was lacking a few more spoonfuls of Hollandaise Sauce.
Won't be there again in a hurry.
Save our cash for actual bargains.
:smirk:

I actually really like the F&Bs pizza, but the burgers are not nice at all. Give me GBK any day, yummers :smile:

Nuff said indeed. GBK is below average at best... couldn't drag me back there kicking and screaming for those prices!

Just their 2 hours ago and the server asked us if we both had a code as they only apply to one person.

That's also what it says on the t&cs so we didn't argue and had a code each anyways.

FYI the de Nero burger was pretty good.

heat added but agree with many that f&b are way overpriced for the what they serve

never had any issues though with the f&b at birstall (leeds) - always great service!

heartbroken to hear Frankie and Bennys are just a marketing ploy always hoped to be served by them

Have a mystery shop with them on Saturday. £15 to spend so this is perfect.

Thanks i thought so.

Sacrebleu :confused:

The last time I went here, I ordered a burger and asked for nothing on it. The waitress arrived with the plate, it was literally just the burger bap :confused: when I told her, she asked if I was sure? Maybe she thought I was hiding the burger under my napkin, lol :laughing: never went back again, it was ok but not great.
Kind of reminded me of the film Good Burger

Black and blue every time

The downside being you have to go into the Penny Black :wink:

Food poisoning usually occurs like 48 hours after eating bad food not straight after. Probably something you had eaten 2 days before

Market Force? Not a big fan of them myself, although I still do a lot of work for them (non reimbursement jobs only).

Be sure to read the briefing notes well. If the F&B jobs are anything like Wetherspoon jobs, you can only order from a specific list of menu items.

The last time I was the f&b I was shocked at the £15 pizza.
Icelands 99p ones had more topping and flavour.

Done this yesterday, you have to use one voucher per customer.

We had a Black & blue burger and a Brooklyn beef burger.

I said to the Mrs that they are not worth full price but you honestly can't complain at 5.95. With a drink apiece it was just shy of 20 quid.

I gave frankie and bennys many chances with a healthy gap betwen visits. They consistently disappoint with quality of food and service. It's beyond me how these guys are still operating.

The drinks are nearly as much as the burger!

Really? Which one have you visited? The price is fine with me. It probably depends on your level of income to some degree. I'm very lucky to earn a very good wage, so £11 for a really good quality burger / something I really enjoy - doesn't bother me at all. And they are great quality, at least in the 4 or 5 I visit in London anyway.

WOW! You earn enough to eat at GBK?! Can I have your life?? :confused:

My point wasn't that the price is completely ridiculous, it's that there are so many much better options at the price point. Why anyone would pay that money for a pretty poor chain restaurant burger is beyond me, was my point. In Bristol for example you have at least 15 independent burger places, many of which blow GBK, Five Guys, name your chain out of the water.

Its beyond me why you kept going back

You don't pay full price at GBK. Download the app and the burgers are often on 2 for £12, or you get free sides etc. We LOVE gbk, but it probably varies in quality from branch to branch. Some people rave about Handmade burger co and I've had 2 very mediocre to bad meals there the two times we've tried them. All down to personal taste.

Can you name a few? Going on a stag do in a few weeks, wouldn't mind getting lunch at one.

Who are you judge where I go and why. I have reasons why I went back, none of which you will know.

Chomp Grill is incredible but definitely pricey. Burger Joint is great. Three Brothers is great. Burger Theory at Kongs is good. Rebel Roll is one I want to try but haven't yet.

Well, 2.75 each. If that is nearly 5.95.

17.40 was the total, that is just shy of 20 quid IMO :smiley:

Burger Joint has the best burgers IMO - Atomic Burger is also pretty damn good (and very entertaining - it's all retro with toys from childhood etc all over the walls and ceilings) :smiley:

If £17.40 is just shy of 20 quid, then £2.75 is nearly £5.95...The drinks are nearly as much as the burger! :wink:

Wannaburger in Edinburgh were my favorite.

RIP :disappointed:

Your sarcasm debased your point. Shame. And you're being subjective. And Bristol ain't London. It's a nice enough part of the west country, but there's only two alpha cities, London and New York. New York, now you get some good burgers there..

Exactly the point I was making - there's variance. Some people love Byron; I don't ...

London is an armpit mate. But I have no idea why you think that has any relevance to the quality of meat and bread. I was being subjective, but there's subjective and there's just willful ignorance...

I must be easily pleased then cos I love Frankies and Bennys food. I go to the one in Hatfield. I always like the taste of the food and the prices are great. I also love Wetherspoons so I obviously haven't got a clue what most people on here consider to be good food. If it tastes good then thats all I care about.

Fair enough. FWIW I've never had a bad one, but I've never had a great one either.

Oh, the service yesterday was amazing. The girl who dealt with us could not have been better.

I am a consumer, on a consumers forum, I assume you are also a savvy consumer as you are on this site. You then say you visit a restaurant numerous times, although each time you find it disappointing.

I just find the situation bizarre, and it is my right as a free individual to judge any situation I like, especially bizarre ones as these are the best ones to judge.

But by all means, continue to visit places and pay money for continuous personal disappointment, this is also your right as a free individual.

I quite liked it when I went yesterday, had the de Nero burger with added sour cream. You have my concent to judge that.

Has ever a deal about a poxy burger caused so much controversy wow this sites got some right idiots onboard :confused:

Nice

Used to work in F&B, some people like the burgers but they are a pretty standard affair, they come in from Brakes food supplier and you'll find the same ones priced differently all over the place, places like Prezzo serve them and pretend they are high quality but you will also find them in pubs.

Go at a quiet time and you will get better service, F&B stretch their staff very thin to save on costs.

Good news is your waiter will keep 100% of your tip, even on card, they don't skim any off the top. If the meal is crap do let the staff know, the waiter wont give a hoot and its policy to make sure you leave 'happy' so they will make you a fresh one or change the meal.

This might be a bit of an aside, but if you are nice to the waiter as soon as you meet them you will get much better service. Being nice means they think you will tip, and will concentrate service on you, maybe a bit shallow but its how they get paid after all.

Of course if you are a miserable **** and or never tip then just be yourself ^_^

The Dominos/Pizza Express strategy

The F&B in central hw is even worse, appalling god and service.

soapy frankie and bennys arent 24/7 at bromborough

Places like frankie and bennys/prezzo/high street 'restaurant' chains should rot.

Theyre a complete ripoff whos prices seem to be artificially high using the model of rip off anyone who doesnt know any better while offering the same food at half price to anyone who does a google and signs up to a newsletter using a disposible email address to get a code, which is a disgusting practice.

Londons one of the most vile places in the western world lol.

The group that runs this chain is to close 33 of it's restaurants. It doesn't surprise me. Link

Really ? Looks like you're not going to the right areas then or just jealous both i guess. Anyway this is supposed to be about a burger not about your capital city.

London is an alpha city and if you have money it's one of the greatest places to live in the world. If you don't earn well, there's less point living here. The best restaurants, theatres, museums, art galleries and gigs in Europe. It's also a place that for many of us has enabled us to become (property) millionaires very quickly. Leaving many of us with the equity to retire to more genteel parts of the country some 10-20 years before others are so lucky.

So, yeah, there's good reason to be potentially jealous....

Why do you put 'lol' at the end. Is it because you found your own comment somehow humorous? Is it supposed to represent a nervous kind of laugh because you think or feel you're saying something contentious?

X is the most Y in the Z. Lol.

See, not really funny or indeed contentious.

Lost.

Me and my daughter visited the shrewsbury Frankie & Bennies yesterday and couldn't fault it. Staff and food were excellent

You seem to be taking this all far too seriously. You're arguing with people and extolling the benefits of our nations capital in a Frankie and Bennie's burger voucher thread.

The irony of my comment is not lost on me.

hadn't been to F&B for ages. thought I'd give it a go with this voucher. wish I hadn't bothered now. Not worth £5.95 for burger and chips, never mind the full price of £13.95..

Went yesterday. NOTE - its only £5.95 if you have 1 code on your downloaded app. Need to sign up another email if there are 2 folk having burgers! We done that at the table when the waitress came with the bill! OK for £5.95.

We have actually paid the full price of £12ish per burger before but thats only when we have kids eat free when the kids have drinks/pizzas/icecreams all free!

Heat added

​i agree they are ****

Their food is garbage tasteless and greasy - no thanks

I suggest you get down to St.Pancras and head over to Paris...

Thanks OP. There's an F&B close to where I work which isn't too bad at lunchtimes. A £6 burger is better value than the cafeteria nearby. :smile:
It's a bit crap in the evenings when they play "Happy Birthday" and Cliff Richard's "Congratulations" every 10 minutes or so!

Oh yes really cringey :smile:

yes they do