dumbass comment. they can discount whoever they like. we are not subsidising anything

I'd like to say yes, as they aren't showing it's discounted, but may be worth a call if you are thinking about it.

​Would the VEA discount apply to them?

Some interesting new tariffs launched today, all with Global Roaming. Use all your allowance for free in 40 destinations, and £5 in 60 others.

It's not I'm afraid.

Anybody know if the VEA discount would be available on the current offer of 12gb red value bundle @ £19.20

Cold not everyone can get vea and coverage is **** wait for ee 14.50 32gb and work wherever you like

Have these deals expired?

That's a shame, maybe I got a bit lucky. No harm in trying more times, but I guess you've got to decide how much effort it's worth. £60 is still decent, I probably would've taken that! Good luck with your next attempt! Just to say, it does say on VEA terms and conditions that Quito/topcahsback not allowed.

Didn't work for me, got SIM and tried at least 3 different times and the most I got was £60 credit onto my account so refused and cancelled. May try with cashback, port number and then try and get VEA. I'd prefer the EE deal but my work phone is with Plusnet and I believe they use EE and I can't get a signal.

I think I quoted the £15 15GB virgin deal, but they didn't really ask for any detail, I just generally tried to make a point that it wasn't as good as other deals out there. After I got the £80 credited, I ported my number, then applied for VEA.

Didn't work for me, so I got my PAC and I'm going to move over to the EE deal.

Thanks. What deal did you quote as being more competitive? Did you port your number over first?

It worked perfectly for me. I signed up directly through Vodafone website, then as soon as I activated my sim, I rung up and complained that other companies were offering more competitive deals, and that even if I did stay with Vodafone, I would anyway cancel and reapply to get the £80 cashback, but basically saying that I was more likely to go elsewhere because of the hassle. She then put me on hold for like 30 seconds, then came back to tell me should could put £80 credit on my account immediately, which I gladly accepted. I then applied for VEA afterwards, and now my 25GB package with entertainment that was originally £25 per month works out at £11.67 per month for the year! Even if you fail first time, just keep ringing till you get it. :P

I was with Vodaphone when I took out the Netflix offer but left at the end of my contract for Virgin and I want to go back to Vodaphone now, port number over etc.

Last time I was lucky, the cashback tracked and I got the VEA discount. I'm not convinced this will work again so I'm considering going down the line of taking out the £22.20 a month directly, then when my SIM comes ring up to say I'm cancelling as I can get £80 through cashback. Are people finding they get offered credit straight away, and then they can get the VEA discount on top? Or should I just try Quidco and hope for the best....

Yes because they've started putting something called Vodafone secure on automatically, its free for 3 months then it;s a pound a month. You can remove it on the Vodafone app or by cancelling when they send you a text about it at the end of the three months.

Before I contact vodafone does anyone know why my £20pm 20gb tariff with 30% discount applied shows up as £21pm on the vodafone app?

I am enjoying this in Amsterdam at the moment. for two weeks by this time last year, this would have upset me with a roaming bill £52 for a 2 weeks trip.!

​40 countries in europe included in europe. Three is less than this I thought.

This offer ends on the 15th March people so If you want it you have just over a week to get it

That is the spirit. I think most time people don't get better deal because we are so used to just getting content with what we are offered without pushing the limit. Tat is not to say there is anything wrong with been content if you happy to pay the price you are offered without negotiation. At the end of the day the value of a thing and the cost ratio pegged on that value is all in our mind.

I have this deal and I was told no further discount could be added I went to the online chat and said bt and virgin media do the same deal for £15 and if I do not get a better deal I will go to another provider they offered me 30% discount so I called the cancellation team and said I was offered that and they applied it their and then for 12 months so was £20 down to £14 a month and I told them to send me a text message to confirm this they did result :smiley: good luck guys

I definitely agree with your approach
. everything is all in the power of negotiation. I would not go with the hassle of E2SAVE. Don't have the energy and time for it if I can directly get credit from vodaphone. I am 25GB bundle and i will be paying £10/month with the £100 credit I have and 30% VEA =(no more than £110 I will pay for 12 months).

So keep negotiating people. And keep trying. With Vodafone I have come to learn everyone is not on same contract agreement. Some will pay more

Yeah it tracked within an hour and shows £80 pending.

Anybody have their cashback tracked from TCB?

**Managed to get a really good deal. Similar method already mentioned in the comments, but wanted to add that it worked for me too.

Applied for the 25GB bundle directly through Vodafone for £25 per month. As soon as my sim was activated, I called Vodafone retentions, told them that I'd just seen better offers from other networks (e.g Virgin) and also that I could get £80 through quidco/top cashback, so I said I would definitely be cancelling my contract, even if it was to re-apply through quidco, unless they could offer me some discount. She went on hold to speak to her manager for about 30 secs, then came back said she couldn't offer a discounted monthly rate, but would put £80 credit on my account, simple as that!!

After this I then added my VEA discount online, working out at £11.67 a month for the year (£10 membership fee included), with no cashback/redemption hassle and the free entertainment bundle!!

When I rung up asking for discounts, she surprising didn't asked whether I was VEA eligible, but they probably will quite often, so at that point you should say 'no, I don't believe so'. Then after you get the credit, you can just apply it online anyway.

Don't give up even if you don't get offered the same. Just ring up again and chances are you'll get it from someone else you speak to!

a cold deal as E2Save do the same deal for a lot less using cashback which is really easy to do
I'm paying just over 12 quid for the same deal and receive cashback every 2/3 months
I have 60 days to claim my cash back and you just sign into your voda account download the bill and attach the file on e2saves and receive a cheque within a week or two

can also get 25gb for 14quid

http://www.e2save.com/sim-only/contract/vodafone/pay-monthly-sim-card-on-vodafone?tariffcode=TG12EAPR16&giftcode=NA

​i think it's both. I'm on contract.

they sell feel at home as amazing, but as I say, data speeds are proper rubbish

I signed up to this deal aswell and can show proof to people this actually works here a picture of the discount applied on my Vodafone app.

Move to them recently and so much better than Three.

Vodafone 4G
20GB Data Unlimited Minutes Unlimited Texts
Save £90 Cashback by redemption

£12.50
P/M for 12 months
£20.00 P/M before cashback

+ tcb/Quidco...

its not even 384KBPS ? is this contract or allinone payg bundle ?

The VEA discount worked fine for me last time this was posted, I'm currently enjoying 25GB for £17.50

Managed to get the £25 for 25gb one yesterday (I needed spotify as that will save me £9.99 as well) with £80 top cashback and the VEA has already been approved which is a result.

Doubt they will pay the cashback seeing as I got the 30% as well.

Prepare to be disappointed I did exactly the same as you but the retention offer was far worse than this

Useless network unfortunately

( had to switch cos theyre so bad)

It's tempting but Vodafone doesn't seem all that good where i am compared to EE. Shame, because im paying £10 a month for Spotify too.

I'm overdue to renew my SIM only contract with Vodafone. Currently £8.50 for 5Gb, unltd mins/texts, no Spotify or anything. It's back to £17 now but I need to wait a bit until I'm a month away from my actual contract end, to provide more ammo for my online chat with retentions.

Unless I'm missing something this seems pricy? Or are people getting this deal at half price via retentions? I'd definitely go for that, even though 5Gb is more than enough data for me.

Just renewed for another 12 months with vea, a shame they stopped doing Netflix so trying spotify

My contract was coming up for renewal and I tried several times, via online chat, to negotiate a better deal. They didn't do much, only gave me 1 month free even though I had already received my PAC code from them. I eventually accepted and upgraded from last years 20GB deal to the 25GB deal this year. I'm now wondering, if I would be better off leaving and re-joining as a new customer to take advantage of tab or quidco, as this will be higher than the free month they offered me. I'm now paying £25/month, assuming I get the VEA discount, that will come down to £17.50/month and taking into consideration the free month I will be paying £16.04 per month.

Will it work, if I leave and port my number to giffgaff and then as soon as it has ported, wait a day or so and sign up with Voda as a new customer via TCB/Quidco?

If I wait for the 12 weeks or so for TCB/Quidco to confirm and then apply the VEA discount, I might get the cashback but they may refuse the VEA. On the hand, I might not get any cashback and only the VEA, in which case it would of been a waste of time.

All sorted now. Resubmitted the application for VEA & received an email to confirm now added onto account.

So spoke to online chat, who advised me that it was because there was a £1 discount for Secure Net (3mth free trial) he also confirmed that the VEA discount is applicable on that tariff. Iwas advised to ring through to returns to take off the £1 discount which has now been done & again it was confirmed that I should be eligible for the discount on that rate. So the upshot is I've had to go back instore and re-submit the application for the VEA discount and am now waiting again for it to be approved. I have also emailed the VEA helpdesk aswell and am awaiting their response. Thanks guys...I will post the outcome on here when I get it.

If you view this new number online, are any discounts showing in your bundle?

The Sales Advisors in store can fill in an escalation form to have it looked at again, if you don't have any discounts on the new number then it should be applied. Its probably just an error and they've looked at the wrong number

so i bought the sim only plan (£20) & went instore to sort out the VEA, i have received an email "You already have a discount applied to your account and we can't add any additional discounts". i had a 30min conversation on sunday & was told i could have the disc & also instore yesterday. i have just rang & been told no i cant have it as its already discounted.
i already have a contract with 25% loyalty discount, so this is a new number. Any ideas ??

No, it has to be bought direct from Vodafone.

So can you apply the VEA if you purchase via e2save?

unfortunately no, its NICE.

Do you have an NHS email address?

This deal is brilliant, only wish I knew someone who works for one of the firms so I could use the VEA code. My part of the NHS doesn't apply, so Vodafone tells. :disappointed:

I didn't but I will when I ring next! Thank you!

Did you tell them you want to renegotiate a better deal? If so, ring up again and tell them you're giving your 30 day notice and ask for your PAC. Make them believe you're about to leave. If they think you're just after a bit of a discount and you're staying with them anyway, they won't be overly bothered unless you catch someone in an extremely good mood.

If you did that already, feel free to ignore that :smile: but do try again. Good luck :smiley:

Just got offered the following with three as I asked for both my lines PAC codes:

600 mins
2000 3-3 mins
All you can eat data (Including 30GB hotspot)
All you can eat texts
£15 a month

Don't think that can be beat so going to stay with three

I just called retentions to renegotiate. I'm on the £20/20GB from last year. She wouldn't budge a penny. She'd only offer the same again despite me pointing out the Virgin Mobile deal. I think I might get my PAC, move to giffgaff and then move back to Voda as a few customer. At least I'd get the cash back that way!

I was 10 days left out of my contract And haggled with Retention team about leaving since Virgin and Three (at the time when they add £18 for 30 GB -Quidco £80 cash back and didn't care of unlimited minutes). So they basically said they would offer me 3 months free . This was added to my account as £75 credit.

Then I got VEA applied 1 week after.

How you got £75 discount?

yes indeed. especially if roaming is a must from you. I even got £75 credit applied to my bill before the 30% discountt

This sounds better than Virgin mobile's offer for 5000 min, unlimited text and 20gb for £15 a month.

​Sorry it's late but my brain can't seem to figure out why 30% off £20 leaves you with £14.60??

10% off £20 is £2 => 30% is £6, so it's means you pay £14??

And risk getting fired? People on here can be hilarious sometimes. :smile:

Well, I'll say it again, they're wrong.

Anyone know if the £65 quidco will pay out on the £20 a month deal with the VEA applied..... Only asking because over the phone they said they can also give me 2 months free but obviously if quidco pays out it would be a better deal :smirk:

I'm with Vodaphone already having had the previous Netflix deal and my contract is coming to an end and they have twice given me my PAC code and just won't negotiate. I'm thinking of porting to Virgin, and then moving back to Vodaphone.

I've been paying £16pm for the previous deal having had the VEA discount, 12 months of Netflix and the £80 TCB that was offered last time.

I think you're right there....like with any other firm, it's always the negatives you read about. Voda is spot on where I live which happens to be a black spot for all networks. Their customer service is also great online and call.

Copied from Vodafone web chat

******: many thanks..so for the entertainment pack, how do I choose which one I will use
Manish:
All you need to do it to restart your phone once and type ENTERTAINMENT and send the text to 97613 , once you send the text you will receive one link and when you will click on that link than you will get registered for your entertainment subscription and from there you can choose your option

********: that is great...thank you very much. So I definitly I got the red bundle!
Manish:
Absolutely correct ******** .

I can assure you the 20gb does not include the entertainment pack, whoever told you that was wrong I'm afraid

Quite a bargain then! :smiley:

Thanks for replying. I thought that the entertainment package is only for the 25gb bundle but the staff in webchat assured me that my package (the 20gb) includes the entertainment bundle. Here is a copy from the chat:

Manish:
******* your account is updated with new bundle for unlimited minutes, unlimited texts , 20 gb data , inclusive roaming minutes and texts , 2gb roaming data with inclusive 12 month free entertainment subscription

Netflix is no longer an option. It's NowTV, Spotify or Sky Sports, and I thought it was only on the 25GB option anyway?

I got the 20gb deal through e2save to reduce the cost further (£9.70/month). My dilemma now is what free service to go for...Now TV or Netflex?...any suggestions

yes they will....I just got mine done 2 days ago

The VEA stays on until you change your tariff

Not sure on that one think it's hit and miss...... What I want to know is does he VEA discount stay on continuous or does it have to reapplied each year

being told on vodafone chat that VEA is incompatible with Topashback/quidco. That true?

I have been on Red plan with Vodafone for the past year (switching from 02) and I all I can say is their customer service is absolutely top class. Maybe you folks with bad experiences have dealt with them in the past, but I can see why they're now rated as the top UK network. I've had a few times when I needed to call them while abroad to check things, and they've been great. And you get really fast and widespread 4G data roaming in most cities. Only suffers when you're out in the countryside of various regions. Great service right now! (and no I'm not a blooming employee).

Great deal, thanks OP.

The Mrs works for Waitrose so used her email to get the VEA code which took the 25GB package down to £17.50 online.

Quidco tracked @ £70 as well so fingers crossed that gets paid out too.

PAC code from Three has been received (had to say about 10 times that I wasn't interested in their offers before they would let me cancel!)

Will keep an eye out on if I need to reapply the VEA code once my number has been ported.

You do get 3G signal just you can't play YouTube,Spotify etc..... Where it's throttled so much.

Thanks. I wasn't aware that you didn't even get 3G when roaming with Three.

He's talking about roaming, i.e. abroad. Three despite offering Feel At Home, the speeds offered with the compatiable countries are throttled to 2G speeds, despite 3G/4G connection. Where as Vodafone abroad offer you full 4G in roaming countries stated in your contract.

I'm happy for you.

Well, I'm happy with Vodafone in London - http://pic.nperf.com/r/99286257-Y0AeBPOd.png

Depends whether you deem 4G necessary for your needs. I'd typically get well over 10Mbit around London with Three, often a whole lot more with very respectable upload speeds. It's more than enough for most people.

You'll get 4g speeds when roaming with Vodafone though. No sign of that on Three!

Yea that's what I'm thinking plus the feel at home around Europe even though it's throttled bad

If i were in your shoes and Three signal is OK, i'd be inclined to stay put. 15GB/month average - there may be months where you need a bit more so you've got headroom there and won't need to keep checking how much data you've used (assuming it's not all tethering). I was on a similar package last year and probably would have stayed on it myself.

Predicament....... I'm currently on three and get the following 600mins,2000 3-3 mins, unlimited texts,unlimited data + 30gb tethering for £20 a month. I average about 15GB data a month...... Should I keep what I have got or go with this deal for £14 a month instead :smirk:

Managed to get a pretty good deal from retentions as my contract is due to run out soon.
25GB bundle: unlimited calls/texts, entertainment pack. Some credit automatically applied to my first bill and monthly discount applied making it £12.92/month for the next 13 months (13 as last month of existing contract is being reduced). No need for VEA or any other cashback claiming which i wouldn't have minded doing but of course, prefer not to have to.

I've just read your first post properly. :disappointed:

Had just followed the link initially! Ah well think I'll just stick to my 4gb plan for £10.80! Thanks for pointing this out again for me.

Guys is everybody confident of the quidco money paying out. Says ont he vodafone website "To take advantage, you must first order a Pay monthly bundle, or upgrade, directly through Vodafone. Purchases through partners such as Carphone Warehouse or Quidco don’t qualify. You’ll also need to pay a £10 membership fee, which lasts for the duration of your contract."

I've gone through topcashback with £70 tracked, says estimated to pay out in 12 weeks. I Haven't applied the VEA yet. If this doesn't pay out, you're better of going through mobiles.co.uk with topcashback & their own cashback. I'm not sure if I should wait 12 weeks to check that my topcashback pays out (by which time I'd be locked into the contract) or to cancel and go through mobiles.co.uk??

not yet

did you get a vea?

Im not 100% certain on this but I think the other tariff apart from the two I listed are classed as discounted price and cannot get VEA. I could be wrong though.

VEA is linked to the number and the tariff not the account, if you change your tariff or port your number you need to reapply for VEA after this has completed. If you did it before you ported your number over, you might get lucky and the discount stays on, but technically you haven't actually applied for a discount to that number so you should always reapply for the VEA just to cover yourself and to make sure nothing goes wrong.

Here's hoping,
Would anybody do me a favor and let me use their work VEA address to get offer. I don't know anybody who can get me the offer, my two mates have got their families the offer. Each email is allowed 5 accounts. Cheers. Pat

I'm sim only and trying to buy the £25 package, when I add the Vodafone Advantage discount code it doesn't seem to do anything (I get an error if I remove a character). I spoke to Vodafone and they said you could only apply it after you take the upgrade which I'm sure wasn't the case last year then they said it couldn't be applied as this was a promotional item. Are people able to use their Vodafone advantage code when the package is in the basket?

I can't seem to resend the code but assume the one from last year should be valid.

John

I did everything online (applying the VEA discount and the number port) and everything went through without intervention except that I was unable to sign up for My Vodafone once my new SIM arrived. I called Voda about that both before and after my number port and I got all 3 of the people I spoke to to verify the 30% was still applied.

Now that I can get into the Vodafone app on my phone, I can see my monthly bill is £14 as expected. iNSOMANiAC seems to know a lot about Voda though and because of his/her concern about the VEA dropping off, I'll be keeping a very close eye on it.

The My Vodafone thing still isn't sorted though, when I try to log in, it tells me I haven't registered a number yet but when I go through that process, it says my number is already registered. One of the chaps on the phone created me a new username/pass combo but that just says "unrecognised username or password" as do my original credentials now.

This is what I was worried about... Did they confirm this and did you have to call up Vodafone with the PAC number or do it online ?

It's all explained on their web site. https://www.vodafone.co.uk/vodafone-advantage/

​Do I have to show payslip or ID in the store

If you do it in store then it says the sales advisor has seen you ID, if you do it through the website they often send a link to the work email to activate the discount

They check.

Hi, can I ask, can I get VEA discount if I don't work for eligible company. Do they check or can I bluff it.

For your own sake, reapply for it.

Thanks

To take advantage, you must first order a Pay monthly bundle, or upgrade, directly through Vodafone. Purchases through partners such as Carphone Warehouse or Quidco don’t qualify. You’ll also need to pay a £10 membership fee, which lasts for the duration of your contract.

http://support.vodafone.co.uk/Getting-started-and-upgrading/Vodafone-Advantage/903145022/Am-I-eligible-for-the-Vodafone-Advantage-scheme-and-how-do-I-get-it.htm

​How does the £10 fee for the VEA discount work?? Do they take it off your first bill or do you pay it separately?

I'm still in the 30 day period and will be ringing them to switch to the £17, 8gb data tariff (I don't really need 20GB!!) - do they offer any loyalty discount on these tariffs or is the cheapest option to go for VEA discount? (Currently getting 40% off sim only plan - paying £10.80 for 4gb data and ultd mins etc )

It's £11.90 for 8gb after VEA discount which is just about £1 more than what I'm currently on.

Well my move to Voda is all done (from Three). I can confirm that porting your number after initially signing up with the VEA discount does not knock the VEA off your account, I still have the 30% off applied afterwards.

​I basically threatened to leave and re join vodafone and said that I was basically going to get the £60 quidco if I did this so they may as well save the hassle and give me the credit instead which they agreed to do...

No, VEA can only be applied if you buy direct from Vodafone.

The best you can do is Quidco/TCB and buy it direct, then apply for the VEA discount.

Threaten to leave. Saying you've seen better deals elsewhere, cash back, redemptions etc make it much cheaper than what you're paying now... they will prob say you have to wait for 30 days blah blah, but you insist you will save £££ much, and instead of paying 3rd party money why don't they reduce your monthly rental anyway, they will then, hopefully, offer something.

That's how I got my £50 credit...

Good luck

Can I purchase the sim from mobiles.co.uk / e2save and get the cashback from them and still apply the VEA via Vodafone?

They are refusing to add any credit with me on retentions - can you please tell me what you said?

It's a super quick form. I work for VEA eligible company and I applied on the form and a mere 25 minutes later I was verified and my plan displayed a permanent 30% discount.

How did this go for you? The application. Was this successful for your vodaphone account?


I have a Family member that works with the NHS. Please could you give me an idea how He can request the VEA code ? Any procedure other than the online form you have to fill on vodaphone ??

Kind regards

20gb available, i spoke to 2 different agents on e2save. after cashback it's £11

​Nope. Only the 25gb deal at the mo.

Is that still with the free Spotify etc.?

Hi guys,
I'm just off phone with e2save.
E2Save are doing Vodafone 20GB, 4GB Roaming, Unlimited Mins/Texts £20. £11 after Cashback.
Hope this helps somebody.

2 weeks ago I signed up for the 22gb £18.50 deal via the retentions team. After seeing this deal I rang the retentions team again. I told them about this deal and they said they could switch me over to it because I was in the 30 day period. I then asked about the quidco cashback and after a bit of haggling the assistant applied a £60 credit to my account.
I now have to apply for my VEA tomorrow which will bring this down to £17.50.
Minus the £60 credit makes this £12.50 a month.
Factor in the £10 for applying for VEA and then this is £13.33 per month.
Cracking deal! Worth ringing up and haggling IMO!

Ah, dammit, the discount worked fine for me however I'm moving from Three and will be porting my number across. iNSOMANiAC, could you tell the simplest, most hassle-free way to re-apply the VEA discount after the number port is done?

I've done it before and wouldn't again, it can be a lot of disruption for a single port but doing it back again shortly after is a real pain in the neck.

John

​New contracts only but nothing stopping you transferring your number to a different network for a few days then back again

Do they take upgrades or is it only new contracts? I'm assuming it's the latter.

John

Nope. Can't even see the 2month free they mentioned before, but this cs did check and confirmed I've 2mon worth of credit, I guess it's on their system...

Ditto

they did the same for me, £50 bill credit. can't see it on my account though, can you?

Here is a quick update.

From my previous post, I mentioned I stayed with them for another year 22Gb with 4gb roaming & entertainment package for £22.20 and 2 month free, which works out £18.5 / month.

Since this £20 deal is out, I called them to say third party is offering better deals with cash back & redemptions etc etc so rather than I go through all those lot, you may as well give me a better deal. They of course say you need to wait for another 30 days to port no blah blah but in the end, they put £50 credit on my account, which is another 2month and a bit free - works out around £14.8 a month.

So hope this helps.

​Very good question. Must be the hassle of uploading a bill and then taking a cheque to the bank that's putting them off. I have the 20gb deal from Mobiles.co.uk from last August received my second cheque last week no issues at all

I would like to know why people are not buying this deal from e2save or mobiles.co.uk where the cashback will drop the 20gb package to around £9.50/month. I know people dont trust cashback sites but hese two have been around for years

I've just renewed online for the 25gb package and have been able to use my VEA code. 25gb, roaming and spotify for £17.50 a month is great value in my books.

You also seem to have missed the survey P3 did with full breakdowns of data rates etc.

They messed up massively on their billing as part of a systems overhaul, I wasn't hit by it fortunately. That issue aside, they're no better or worse than anybody else.

Compared to Virgin Media, they're saints as far as I'm concerned CS wise.

Ref 4G, you're aware Vodafone offer 4G+ and have much better spectrum than any other telco after buying the Qualcomm band, you're also aware that I'm much more likely to maintain a 4g connection indoors of Vodafone than with EE which lacks penetration.

Horses for courses, but in my book they're fine.

You seem to have missed the main part of my argument there. They are getting the most complaints by far, those numbers mean something. And getting 4G coverage, doesn't mean it will be any good.

Anyway, each to their opinions, however as the complaints numbers suggest more are against them than the others.

Vodafone C/S are a joke. The signal in London I could not fault compared to BT/EE.

My contract ended 15/12/16 and my november bill covered this periods rental and amount was taken by D/D. I pac'd my number out before 15/12 and even though I'd paid the full 12 months line rental I was charged and early exit fee of £22.

Always use online chat and get an emailed copy. The guys who call you from asia just want to talk for ages and just end up wasting your time. You can't legally charge someone for leaving when they've paid the entire 12 month contract in full before PAC'ing the number but vodafone think they can.....I'd been with them 4 years.....Shocking C/S

http://www.hotukdeals.com/deals/vodafone-12-month-sim-only-unlimited-mins-texts-25gb-data-25-p-m-24-months-total-2610799

Down to £14 if you buy via E2save/mobiles.co.uk via cashback by redemption

They're second in the UK for 4G coverage behind EE so I'm not sure how they've slipped behind. EE were the first to market.

I'm sure even string and cups would get good signal in London. I never said they were perfect, and I never said it would not be for everyone.

I was a Vodafone customer for about 5-6 years, they USED to be probably the best network in the UK. In the last 2 years or so they have slipped behind, especially with 4G

Their customer service is terrible, they can't seem to get their billing system correct and on top of that they have had the most Ofcom complaints over the last 2 years, they have always been fairly high but during this period they have been by far above any other provider. If they are not so bad, why do their customers complain so much, so much so that it goes as far as Ofcom. I was one of these customers, they preferred me to go to Ofcom instead of sending me a sure signal. That ended very badly for them.

I'm happy enough with Vodafone in London.

http://pic.nperf.com/r/88443465-38exJXSn.png

No, you're just talking out of place. Perfect they are not, show me a telco or utility who is. The P3 report is enough to debunk your lazy comment.

In your location, for your needs Vodafone may be unsuitable. For my needs in London, they're rated highly as per the report.

Thanks for trying, but I was correct the first time.

Lets try a bit more of a reliable source shall we...
http://www.moneysavingexpert.com/news/phones/2016/07/vodafone-gets-three-times-as-many-ofcom-complaints-as-any-other-mobile-provider---all-customers-check-your-bills-asap

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2016/vodafone-fined-4.6-million

https://www.theguardian.com/business/2016/mar/30/vodafone-heads-list-of-mobile-provider-complaints

https://www.cable.co.uk/guides/ee-vs-vodafone-mobile/

About 65% 4g coverage is shocking. Not only that, their 4G speeds aren't worth having in most places.

Ah yes, mine does now too. Took them 25 mins! :smiley:

I was on the 12GB deal before, they let me upgrade mid contract, so for an extra £1 or so, I get a lot more data. I'm happy.

I had my VEA discount confirmed on chat too on the £25 tarrif

Siya at 10:57, Feb 1:
Good News :smiley:
Siya at 10:58, Feb 1:
I will do this deal for you with the VEA discount of 30%.
Me at 10:58, Feb 1:
ok great
Siya at 10:59, Feb 1:
So that's at £17.50 per month.

Go to bills and current charges. On the page towards the bottom it will say bundle charges.

Mine shows as 17.50

The advisor is talking nonsense

I'll have to wait and see.

That's correct

Thanks, Filled in the form online. Where does it show up in the app, so I can look out for it?

I went on live chat to ask about this deal, turned out my employer wasn't on the VEA list. But the adviser was kind enough to offer me an alternative 20% discount off this price, which was good enough for me.

Just be aware it may not go through, mine all showed the discount when I bought it and shortly after but when the first bill came the VEA discount disappeared.

John

Does Quidco cashback work if you are renewing your Vodaphone Contract ? (that is existing customer)?

Also the VEA discount can it be used from a Friend ? (if a friend/family member offer to request this for you ?)


Kind regards

I seem to remember reading somewhere that if porting your number to Vodafone, you have to wait until after the port to set up the VEA discount (otherwise it would just be applied to the temporary number and you have to apply again). Does anyone know if this is the case, or is the discount carried across to the permanent number?

Is there a list of employeers that are part of the VEA scheme?

My VEA discount has been applied and shows up on both the Vodafone app and website.

I purchased the tariff by calling Vodafone. I then applied the VEA discount via the online service, confirmed my email address and within 10 minutes I had an email confirming my discount had been applied.

Hope this helps someone.

Thanks very much for pointing out no more Netflix, I missed that entirely and would have bought the £25 package then found out no Netflix.

John

The Entertainment package no longer has Netflix as an option :disappointed:

It'll correct within Quidco down the line I expect.

My single contract has tracked at £75. I think i'd probably phone them up and cancel one of yours and re-order as a new one.

​no Netflix anymore sadly. it's either Spotify, now TV or sky sports mobile.

The Entertainment package no longer has Netflix as an option :disappointed:

Last year the system accepted my VEA discount for the £20 20GB plan (discounted from £40) but I didn't actually get the discount.

I'm disappointed the 20GB plan doesn't have the 12 month entertainment this time, I guess since I use Netflix I should go for the 25GB plan.

John

So I have just ordered 2 of the 25GB deals with VEA at £17.50p/m and quidco has just tracked at £75?
Should I have ordered the two sims seperately and got £150 quidco or will it be £37.50 cashback tracked per sim? Sorry in advance for being such a noob :-/

If it helps, mine wasn't working last night after I'd generated it - not sure if there's a time oriented aspect to it as it filters through.

Try logging out of VF, add the product to your basket and then check your basket.

Wonder why it says discounted only for 24 months. I thought the VEA was a permanent discount

How is everyone getting the VEA? I have tried to input my code however it doesn't do anything at all... doesn't say it's been declined or accepted...

Well, wording is down the interpretation but typically the values in Quidco are thresholds in order to meet a certain cashback value. Typically any tariffs that fall in between will be caught by the lower value.

There's a rate for example at "12 month SIMO contracts for £22" which only started at midnight last night. Browsing their SIMO contracts (of any duration) there are no contracts at £22. I'm therefore expecting the £25 tariff here will be caught by the £22.00, assuming my VEA doesn't balls it up, otherwise the next tier down is "12 month SIMO contracts for £15" which will instead pay £50 and make the monthly payments £13.33.

All that being said, if Quidco doesn't pay I won't feel too wounded. This is the best deal I can see for this amount of data and a £10 saving on what Spotify would otherwise cost me.

No issues. Do you mean the VF summary page on Quidco that displays the rates? I completed it on W10 using Edge if it helps, may be worth restarting your device and making sure you have Adblock or any extensions disabled.

How are people going about Quidco? Looking at their rates page there doesn't seem to be a rate for Sim Only Contracts of £25 per month?

So no issues ordering going through quidco (even if it doesn't track)? I cant get past the details page :disappointed:

Yes, this is very odd. Mine is now working too and yet wasn't last night.



£65 Quidco too.

£12.08 per month if Quidco pays, not bad for 25GB with 12 months of Spotify, hooooooooot! :sunglasses:

Ordered, went through fine! Thanks OP... now the cancel the one I ordered last week!

[img][/img]

Tried using the code online and it worked. I was also chatting with the adviser who confirmed the £17.50 price for the deal with my code. So all is well :laughing: Thanks OP.

Spoke with retentions today who were able to offer the new deals at slightly less however you cannot apply any corporate discount to them.

Once again Vodafone CS are lying, I might take the offer up and push for the VEA discount as it's now been promised

If the plan is discounted, they should show the real price and then discount it, there's no reason to suspect it will go up after 12 months as they don't advertise the price before discount. Bit sneaky.

I've spoken to an advisor this morning - The VEA will not work as these plans are heavily discounted already.

The 25GB plan is £37 a month normally and the £25 rate is a discounted rate. If you want to use the VEA you can get 30% off the £37 rate.

I work for the NHS..how to get the code to put it in the basket?

Info
at 7:56, Feb 1:

Sorry for the delay, we are currently experiencing high volumes. Please hold for the next available adviser.





Info
at 7:56, Feb 1:

You're now chatting with Alice.





Alice
at 7:56, Feb 1:Alice


Hello, you're chatting with Alice your Vodafone online sales specialist.





Alice
at 7:57, Feb 1:Alice


Good mirning Daniel!





Daniel Jones
at 7:57, Feb 1:



Hi, Can you use VEA with 25GB Red Value Bundle 12 Months Change Bundle 25GB 4G UK Data , Unlimited UK minutes , Unlimited UK texts , 4GB inclusive roaming data , Unlimited inclusive roaming minutes and texts offer



Alice
at 7:58, Feb 1:Alice


Yes definitely you can use VEA discount and you will get 30% discount on it for 12 months. And nothing paying today.





Alice
at 7:58, Feb 1:Alice


After 30% discount you will pay just £17.50 a month Inclusive of VAT.





Daniel Jones
at 7:58, Feb 1:



why is it when I add the code it say's.. We can't give you a discount on that The package you've just chosen isn't eligible. Choose one that is or enter a different promotional code to get your discount



Alice
at 7:59, Feb 1:Alice

Additionally you will get 12 months FREE Spotify or Now TV or Sky Sports.





Alice
at 7:59, Feb 1:Alice


Don't worry you might have 15% discount code which works with phone contract. But here you get 30% discount.





Alice
at 7:59, Feb 1:Alice


I am here to help you getting this discount.



That's from live chat

Can you show us via a screenshot?

Also, live chat confirmed to me last night that VEA is allowed

Has anyone managed to order with quidco? I get the error "Sorry, we couldn't complete your order. Please try again". I've tried different browsers and cleared the cache.

The discount is shown on my order under the promotion section on the checkout page.

Wonder if they would honour the VEA discount over the phone if it can't be done online :smirk:

Turns out it is counted as discounted price plan. Tried ordering it via the website, only available at standard prices you mentioned in the description. I have the VEA discount code.

Good point, but it would be an upgrade to an existing contract anyway, so I doubt that would qualify for quid for.

To be honest if I could get the 25gb plan for £17.50 I'd be delighted, its less than I'm laying for 12gb currently.

https://www.vodafone.co.uk/terms-and-conditions/Business/buying-with-vodafone/employee-offers/vodafone-advantage/index.htm

Im not sure if, as the offer appears to be time limited rather than discounted, if this counts as a promotion and so is not covered under the VEA. Will find out for sure tomorrow I guess

Problem with ordering via the phone is no Quidco.

Im on an existing 12 month sim only plan and would like to upgrade to this as it gives me more data. Ive managed to upgrade my contract previously during the term. Does anyone know if this is possible - runs from August 2016 to August 2017 so ive had it for more than 3 months.

VEA is also not working form me online, but hoping this will work over the phone tomorrow.

No discount other than the non-sale tariff:


Other tariffs removed, you can see the message:


OP you need to amend the post to remove the VEA pricing.

Double check it hasn't automatically applied

I think the Quidco rate will decrease at midnight personally.

I've just got my VEA code and it will not let me apply it in the basket on the £25 tariff, message:

We can't give you a discount on that

The package you've just chosen isn't eligible. Choose one that is or enter a different promotional code to get your discount.

I don't think it's possible, at least from the web - no idea if CS can apply retrospectively?

Just checked and it won't let me VEA any SIMO tariff with a SALE or OFFER attached, it will work with the non-sale tariffs though.

Mm, yeah good idea actually. Live Chat is also down, so might as well.

Thanks for the heads up!

I would recommend hanging on till the morning for Quidco to update and hopefully get an extra £80 or so

Awesome I'll give that a go!

it said the same to me but spoke to live chat and they confirmed its does work. When I checked in my basket the discount was already showing.

Just tried applying VEA.

Doesn't let me discount it.

:/

Offer is now live,

It appears to be live!

​are you sure? cause the £18 offer at the moment is 30gb which can be tethered, not unlimited data of which 30gb can be tethered. that's £27 a month!

Do we actually know if these deals will happen..... The source do they work for Vodafone :smirk:

My sim only £20 deals ends next month so I called tonight to get my Pac.

I wanted the Virgin £15 deal 20gb with 5000 mins and unlimited texts.

Vodaphone offer me 22GB with unlimited mins and texts and 12month Spotify / NowTV / Sky Sports for £22.20 a month.

I said no I prefered £15 as won't use Spotify or the others. They offer 2 month free. Still £43 more than Virgin so I've ordered a Virgin Sim.

Thanks opp I've only just seen this post. I didn't know NHS staff got discount so will ring them up tomorrow and see if they can better it as I can still cancel Virgin :-)

You are right in waiting for upgrades for Vodafone but not for 3 network. Im into 1 month 2 weeks of a sim only deal via Three. Before I was on a 30g data, unlimited texts with 200mins only for a £15 (12 month contract)

Ive now changed to unlimited data with 30gigs tethering for £18.00 no restarting of the contract. A friend of mine changed same contract as mine from 30gb down to 20gb but upped to 5,000 mins talk time and still kept the same £15.00 per month sim only contract deal with Three. All within a month. Oh and the signal plus 4g speed was SUPERIOR to a crummy sim-only Vodafone deal i canceled previously!

Bham average 20-25 download / upload, best on record was 52 (god knows what happened)

To be honest the Maximum i have got is 30mpbs via speedtest. I average 25mbps.
I am In Manchester so not sure what the rest of the country get in speed

Yes Vodaphone allows teethering. You can Teether all your 20 GB in the UK if you want. I have had no problem doing that. I was on the 20GB offer of lat year and just renewed my contract yesterday

Yes but you need to be at the very end of your contract if you are already on a sim only. Phones contracts can upgrade 60 days early, sim only can upgrade to a phone contract after three months or to another sim only after 12 months

Yes


AFAIK Vodafone don't have different speeds based on different plans.

Also what 4g speed do Vodafone deliver? EE have a normal speed (20 Mbps?) and a superspeed (60 Mbps) version I think.

Do Vodafone allow teathering on these plans? EE generaly do I believe. Virgin (who use EE for service) don't allow teathering I think.

Sorry this might be a silly question but am I able to do this as an existing customer? I signed up last year when they did this promotion - £20 for 20gb data etc but ever time I go into one of their stores, they tell me I can't take advantage of any offers they have on.

Would it just be best to speak to the retention team? I am also eligible for VEA...

​Thanks for this heads up. I'm just entering my last 30 days but cut off from the agent before I asked for pac. Will do tomorrow as have been extremely satisfied with the 4g network.

Thanks xbrumbster. Helpful post :smiley:

Thanks OP!! Hope this deal is on for a few weeks as i'm still a few weeks away from end of contract/

Can confirm vodafone is offering similar deal one way or another.

Been with voda since last time they offered 20gb for £20 deal. Signal is good in Bham area, 4g has been faster than EE & 3. e.g. Me & friends on group chat and I'm almost always the first one to get messages compared to those on EE or 3. General phone signal is also good here.

My contract is ending so requested PACode and their retention team called and offered the following:

Unlimited txt/voice
22GB 4G data & 4G EU roaming
12month Spotify / NowTV / Sky Sports

£22.20 a month with 2 month free, £222 in total = £18.50/month equivalent

Their Jan deal is not good enough compared to BT £15 or 3's £18 but their retention offer is good enough so I'm staying with them for another year. I travel to Wales often and voda is the only provider in that area with good signal.

Hope this helps.

Yes mobile networks they're all as bad as each other when it comes to customer services unfortunately. The only company I'd rate for CS would be Tesco Mobile. They actually seemed like they care and couldn't do enough.

I'm really hoping this is genuine as my contract is about to expire and I just want the same deal again. I did try VEA last year and it didn't work, no harm in trying again this time as it's a good deal without it. I've had no issues getting 4G and up here in the Highlands, I can get a Vodafone signal when others can't get anything at all so happy to stick with them.

Their CS are awful but I've had awful customer service from all the other networks as well, O2 in particularly were appalling after accidentally billing me a year's line rental on a cancelled contract, advising me to reverse it with my bank for speed then sent debt collectors after me for the money. While they may not have any legal powers, the flood of letters and calls is not pleasant and no-one in O2 gave a damn despite it being entirely their mistake. I had similar fun with Orange when they also made a complete and utter mess of a contract cancellation.

John

Yeah I second that! VERY POOR CUSTOMER SERVICE.. Read my earlier comment and search google about cust complaints and fines against Vodafone. They were one of the best networks many years ago and now one of the WORST!

Good luck with the customer service if something goes wrong.

Sorry voted COLD from me...Voda treated me and other customers with contempt last year 2016 when I went for their 12mth 20gb data and unlimited talk & text for £9.00 per month after £20 cashback. This offer was for a 4g signal which I never got. I was using a Samsung note 4 then borrowed my mates iClone 6. Both showed only 2g and slow 3g internet signals. I argued my case with both the Voda store staff in Keighley and then later in Doncaster. I explained after checking all info via Google that Vodafone sims were not properly provisioned for use with 4g. Im not joking - one staff member rolled their eyes and said to me that if I already knew the answers then why did I come to them?!

Buy Vodafone at your own risk and peril. VERY POOR SERVICE.. No 4g signal and dubious cash back offers with previous customer complaints and huge fines to boot! - Voda are not what they used to be. Three network are SUPERIOR in every way!

No I understand that, I have worked for a few organisations where you can get it including a government body. I just think it is poor show well paid public servants get discounts with staff ID/emails, whilst the the rest of the UK esp the poorest are paying full price to subsidise them, twice if you are on a taxable wage - before and after. I have no problem business to business doing such but DWP, HMRC, NHS etc etc is not a business, it is a public body so I say it is a poor show.

It also may influence buying power professionally in public service, and we all pay for wages, pensions, supplies and telecommunication bills of gov bodies - every bill in public service is paid for by the electorate, a 'perk' should not be external (esp when the public pensions are corporate busting beating) :smiley:

How unusual loooool :laughing:

1) Probably do but cant divulge, but wont say "our offers change quite often pop back in a few days as there may be something different on offer"

or

2) Told at the start of shift

They do it because the business themselves pay an absolute fortune for business contracts compared to what you'd pay for a consumer tariff. Most of them don't come with inclusive minutes and will have 1GB/2GB of data for which they'll command obscene money.

I had to go to the CEO office to cancel a data sim recently, letter or calling customer service was fruitless - no reply. Even heard staff several swearing at a customer collecting my sim from store, granted the customer used the F word in conversation first but there was no need for two out of three staff present to tell the customer 'you fuc* off' back when shouting (?) to the older man to leave the store.

There were two customers in store, I was one of them and the only staff member not swearing was the one serving me, I doubt they would have spoken to a white person with english as a first language (like me) like that. For the record one of the F bomb staff and loudest shouting was the manager, who squirmed after the customer left and apologised to me. Obviously it was shocking behaviour, even taking out the fact I am ex retail higher management, poor, poor, poor, I could have lived without 4G and patchy 3G at home but supporting a company with DIRECT EMPLOYEES like that and horrendous third party customer care contact I voted with my feet.

I can confirm it's 2GB roaming data on the 20gb plan and 4gb on the 25gb this time

All the phone companies do this. I work for a large bank and we get 30% off O2 contracts. The companies promote it to their employees as a benefit of working for the company. Presumably the mobile companies don't charge their big customers anything for employee discount as otherwise there is no way my employer would offer it!

Yes ALL of EU, inclusive on new contracts from 5/5/16, 2/4GB roaming per billing period as per priceplan chosen.

On OLDER contract yes - prior to 5/5/16, time to call or login to My Vodafone and change priceplan as it is now inclusive

http://www.vodafone.co.uk/explore/costs/travelling-abroad/vodafone-eurotraveller/

To save anybody the bother, their Chat team don't know anything about this deal yet.

No vodaphone for me thanks.

Allow me to qualify your statement. There, fixed it for you...

http://www.ispreview.co.uk/index.php/2016/11/ee-vodafone-named-best-uk-mobile-networks-calls-data.html

Awful network. Terrible 4G coverage and poor customer service

Some of the new plans have a specific allowance for EU data.

I get the 10 GB and Spotify for 13.50. saying that, that was last may....

Great deal! I pay £18.50 per month for the same as the £17.50 deal... Vodafone's 4G coverage in Europe is great! I've used it in several European countries in the last 6 months and it's excellent, fast and not throttled at all unlike Three's. I got £90 cashback for my contract when I signed up - so check on TCB for any potential cashback before signing!

I got £60 from Quidco even after I cancelled my deal within 14 days last year.. that was a pleasant surprise (just make sure you do it properly, clear cache etc).

Anyway, I cancelled as Three offered a better deal back then. Three still have not provided me a 4G signal at home although their coverage map says I should have it so I am looking to leave to either Vodafone or EE soon.

How long is this offer staying on for?

Vodafone charge u £3 per day euro traveller

What chance of Quidco paying out if VEA discount is also applied?

Ordered a SIMO (£13.50 for 6, £27 for 6) last night from their 'sale' on the basis that Quidco paying brings it down to £14.83 PM. I would need the package with Spotify but with £60 Quidco that brings the monthly spend down to only £12.50 PM.

The Quidco makes a big difference, but wondered if anybody got paid it from the previous 2 times this has been run?

First line: 'Starting on Feb 1st'

I can't see any of the tarrifs mentioned in the post. Please provide links again.

Yes it is pretty much most of Europe, there is a list on there website, the 4gb is per month and does not come out of your UK allowance

​its in the three small print. although you can use your data, you're heavily throttled wherever you go. it's not even full 3g tbh.

​I agree. I'm with 3 and I never got 4G signal in EU.

Do Vodafone let you use the phone in most of Europe as part of your plan.... Also the mentioned 4Gb is that per trip ?

Any news of what will happen when the roaming charges in Europe go in June? I.e. Will we get the full allowance or just a small amount of it to use abroad? I still think their lack of counties compared to three is disappointing though.

dumbass comment. they can discount whoever they like. we are not subsidising anything

I bet its fun 'working' at Vodafone :laughing:

I'll bet you're fun at parties

Customers subsidise new custom & discounts, that's the commercial world, Vodafone do the same, I disagree though that government employees should - by law they be excluded.

incentivise^

University of Manchester is on the list

I'm not sure what form you have filled in but if it's the VEA form itself, the process is;

Find out if your company is on the list
Get the contract either online, instore, over the phone
Once the it has connected (if you are porting you number you need to wait until your number has ported over) you fill in the form online, or go instore and it gets checked and the discount gets applied and backdated to the beginning of the contract.

University of Manchester

Who do you work for?

It annoys me V give government employees discount - they are not on minimum wage, and public service employees should not be subsided by other taxpayers on Vodafone etc

I filled in a form online and got a code. Now I'm not sure if that means my work email worked and I'm eligible for the discount. Or does everybody get given a discount code to try their luck?

Thanks for the heads up
(isn't 30%off £20=14.60?)

So, anybody know where can I find the list of VEA eligible companies?

Got this deal in November.. 25gb for £25. £17.50 after VEA. Please note you could get charged £10 admin fee for VEA but u can negotiate that off if you chat to them nicely :smiley:

Is it true the online retention team can offer up to 40% discount whereas the phone team can offer 50%?

I said it's a standard deal mate, the 25gb tariff will be coming, it's been out before but got dropped.

I thought VEA scheme was 20% off on tariffs over £20 or 10% Off if under £20?

I think that was an old deal, I signed up to it in November and it's a cashback deal

It will be £10 per month after discount at e2save

I do not see this on the website . please kindly post source of information. There is no such thing as 25 GB yet on thier website neither do you mention if this is a retention deal or not. Dude are you a staff ?

It starts on 1st Feb according to post

I do not see this on the website . please kindly post source of information. There is no such thing as 25 GB yet on thier website neither do you mention if this is a retention deal or not. Dude are you a staff ?


for 20GB tariff vodafone includes 4GB roaming data

I can get the employee discount. Would they honour it for two lines ?

They never accepted the vea because it was already half price

When I got my sim only for 20gb they wouldn't honour the vea discount because the sim plan was already duscounted