Since I've seen someone posting a retention deal on EE I thought I'd do the same for Three.
So I called them today to ask for my PAC code and after talking a few minutes here's what they gave me:
12GB
600 min
Unlimited texts
Feel at home Europe (free roaming)
£11
Monthly rolling contract.
Hope it can help people.
EDIT: A lot of people seem to struggle to get a good deal.
First of all being with a provider for several years helps a lot
Then you need to call them every let's say 10-12 months to "upgrade" your contract
- Threaten to leave
- Ask for you PAC code
- Mention other offers you've seen on internet
- Tell them it's a shame that you leave because you like their services blablabla
I went from a 24 months contract paying £36, to a monthly rolling 4GB @ £15 to 8Gb @ £13 to finally 12GB @ £11.
Hope it helps
Top comments
Newbold
15 Jan 1712#23
Since we're being ludicrously pedantic here, why the odd use of capitals? :neutral_face:
R0adRat
14 Jan 173#2
yup I left them last week after being with them from their startup. Didn't offer me anything like that the gits! heat
Latest comments (80)
tarryboy
15 Jan 17#80
:neutral_face::neutral_face::neutral_face:
Krizzo3
15 Jan 17#79
RETENTION
UNLIMITED CALLS TEXTS DATA
30GB HOTSPOT
FEEL AT HOME
19 PER MONTH
All-you-can-eat data Included
Personal Hotspot (MB) 30,720
All-you-can-eat minutes Included
All-you-can-eat texts Included
New monthly allowance starts in 25 day(s).
My Package.
SIM All-you-can-eat Data All-you-can-eat Minutes - 12 months
09 January to 08 February 2017 £32.00
13GBP Recurring Discount
09 January to 08 February 2017
craigsmethurst6
15 Jan 17#78
I couldn't get this. they never offer anything extra special to me
eire og
15 Jan 17#77
wouldn't give me this. expired
pavthebeast
15 Jan 17#76
How many people have actually got this deal to be constantly voting hot?
I rang this morning trying to change my unlimited mins and texts plus 4gg data advanced plan to this and said someone was havin a laugh!
Best I got was £12 because I already had £8 discount on my account rolling contract.
ibzy458
15 Jan 17#75
Good deal
ibzy458
15 Jan 17#74
Good deal
kmnh
15 Jan 17#73
I just recently got their Xmas deal and I'm locked in for 12 months :disappointed: would love to go for this
ArthurDent1
15 Jan 17#72
OK, I'll try again.
From June 2017 all network operators will be forced to follow the EU's "Roam Like At Home".
It's like Three's "Feel At Home" except:
- It covers ALL EU conuntries (Three's offer currently excludes some EU countries).
- It will only apply within the EU (Three's offer currently covers some non-EU countries.|
So next summer if you're travelling within the EU it won't matter which network you're on.
But if you're travelling beyond the EU (e.g. to the USA or Australia) it'll be better to be on Three.
mtuk1
15 Jan 17#71
It's not obligatory to post a deal. And you're the second person to say I was critiquing someone's spelling. I wasn't. Asking if text is now the plural of text is not spelling, it's grammar.
mtuk1
15 Jan 17#70
All network operators in the EU will not be forced to follow Feel at Home. Feel at home also operates outside the EU. Nobody is being forced to do that.
Bradleigh
15 Jan 171#69
Maybe post a deal rather than criticise someone's spelling ?
Post more than one and you have posted deals :smirk:
k2509982
15 Jan 171#35
I was struggling to get a deal with Three over the phone. I have been with them for a 6 years now on monthly rolling £14. I think the deals they offer are more generous when you switch from a 24month £30+ contract to a sim only which is what the OP experienced (because he was paying considerably more over the last 24 months he got a bigger discount). However their 8GB, 600 mins plan + FeelAtHome currently discounted at £13 is still cracking and here is the big tip: If you go to a three store and upgrade to this deal they will add 2000 3-3 minutes to your plan. Overall this means your 600 mins last longer. The Three phone staff told me to go to a Three store because they said they no longer have access to add 3-3 minutes for existing customers. HTH
Ippy to k2509982
15 Jan 17#68
Hi sorry if being thick. Is the three £13 deal for a
new sim contract or an upgrade? Not v clear on their website. Thanks in advance.
greenair
15 Jan 17#67
My current sim only contract with EE is coming to the end in early March. It was a cashback deal from mobilephonedirect that offers unlimited mins and 8gb data for about 8.50 quid after all cashback payments.
I quite like the Jan deal from Three, 600 mins+8gb+feel at home for 9 quid per month after 50 quid cashback. Guess I'll ask whether EE could match the deal or I'd leave for Three.
brookheather
15 Jan 17#66
I had two Three contracts come up for renewal last month (2GB / 200 mins @ £11pm) and asked them to match Plusnet 4GB / 1500 mins @ £10pm and they couldn't even come close so I (eventually) managed to get my PACs and moved - much better 4G reception in NW London with Plusnet compared with Three.
aandyr123
15 Jan 171#65
Good deal OP.
I phoned vodafone at the end of my contract and negotiated a sim only deal too.
£8.50pm unlimited texts/calls and 4GB data.
Good enough for me as I don't use too much data. Gone are the days of me upgrading to the latest phone for close to £40pm. There's not much my trusty s5 can't do that a new phone can do. In fact, I recently factory reset it and bought a new battery. It's as good as gold :smile:
ArthurDent1
15 Jan 17#64
Feel At Home is Three's policy - as on June 2017 all operators within the EU will be forced to follow suit.
Feel At Home currently only covers countries where Three own or a have a deal in place with a network - e.g. I was able to use my calls texts and data in France last summer, but not when I went over the border into Belgium (but then it was available again when I got to the Netherlands!).
Next summer EU rules will be "Roam like at Home" for all networks and EU countries - but Three will still be a better bet if you want go outside the EU (e.g. the USA).
AndyRoyd
15 Jan 171#63
That quote is definitely more encouraging, thanks.
ArthurDent1
15 Jan 17#62
I think you're misinterpresting that - the factsheet states
"When you go abroad you will continue to enjoy your full allowance of calls and texts."
I wonder what the best deal is for at least 500 mins/texts & decent amount of data (4gb at least) that will allow tethering & will work in Europe at no xtra cost. Right now I'm three PAYG but all the decent deals seem to be retention deals. Any help greatly appreciated:)
Looking to spend around £10 to £13 a month or so and have a month to month contract.
abdbaas to leftfooter
15 Jan 17#60
If you're already with a provider with a contract that ended or is going to end soon you can definitely get it
shutsy2003 to leftfooter
15 Jan 17#61
To be able to tether they explained to me I had to have at least 12gb of data per month (you can't tether abroad). I went for 200 mins, unlimited texts, unlimited three to three calls with the feel at home option as well for £14 per month on a rolling monthly contract. I spent ages on the phone bartering but they wouldn't budge. At least on this I can ring them periodically and try for better. Might be of some help to you as I was on 600 mins previously but with rest of our family on three I don't go anywhere near using 200 mins.
AndyRoyd
15 Jan 17#59
Thanks, so there's no obligation for the network provider to deduct roaming use from inclusive contract allowances, so the network will presumably just charge roaming at its standard UK rates and allow charges to accrue up to "€50 (or the equivalent in another currency), unless you have agreed to a different limit..."
mtuk1
15 Jan 17#58
Charming. Someone calls me an a hole and nothing is said about that.
I'm PAYG with three, is there any way I can get this deal? Or a deal like it?
Thanks.
AndyRoyd to leftfooter
15 Jan 17#56
Change to a pay-monthly arrangement, then after a short period, contact 3 to attempt to negotiate a retention deal.
AndyRoyd
15 Jan 17#55
That's an ideal concept, but possibly flawed. Would appreciate you indicating your credible source, thanks. Most contracts have inclusive allowances exclusively for use in UK, not abroad; I was under the impression that future roaming charges when in Europe would simply be the cost of call/txt/data as if the customer's monthly UK allowances had expired i.e. standard rates, not inflated roaming rates.
swfarrington
15 Jan 17#53
I think the EU thing is actually irrelevant - FAH operates elsewhere too - USA, Hong Kong & Australia for instance.
Even if Oz has inexplicably ended up in Eurovision :man:
coldo
15 Jan 17#20
I personally think all these retention deals totally depend on the person in the call centre , I really think they give you a better deal of you call a UK based call centre . I left Virgin last week after being SIM only for about 10 years and got offered nothing close to all these deals posted this week , call centre was in Malaysia I think and they really aren't that bothered if you leave . went to three on that 8gb , 800 mins ultd text for £13 (12 month contract) ..that's enough for me , although I would have preferred a monthly contract .
mtuk1 to coldo
15 Jan 171#22
Texts is the plural of Text. You can't have unlimited Text. It's Unlimited Texts!!!!!!
rtd to coldo
15 Jan 17#52
I was under the impression that any EU laws in place at the time we actually leave the EU will still stand except laws we actually rescind ie immigration. So i am presuming EU roaming will still stand, plus I don't think Three will remove Feel at Home because its a good selling point / retention.
rtd
15 Jan 17#51
Thanks for deal, I'd like to add to get a good retention deal, no regular bounced direct debits or kate payments help.
shutsy2003
15 Jan 17#49
After spending half an hour on the phone to the retention department the best they'd do was an 8gb unlimited calls/ texts essential package. No tethering and no free allowance calls from abroad for £11.
abdbaas to shutsy2003
15 Jan 17#50
Better than my previous deal. Call them again in 8 or 10 months
usetheforceluke
15 Jan 171#48
Put your handbag away and stop jumping on people every time there is a grammar mistake or spelling.
We all know what people mean.
Deals okay BTW OP. Retention deal for one person does not mean the next person on retention will get that deal. I suppose people can use the information you have posted to get a better deal. Hot
Gabi
15 Jan 17#47
Sounds like you got a stonkin deal good on ya. I'm a bit jealous though. :disappointed:
mtuk1
15 Jan 17#46
Charming. And lacking the brains to notice I wasn't talking about spelling.
mtuk1
15 Jan 17#45
So you think text makes sense for more than one text?
doe
15 Jan 17#44
Been paying £13 for all you can eat minutes and text and 4gb data and feel at home. And on a rolling contract.
If u had unlimited minutes, I would have been on the phone to Three. Saying that I am nearly always on wifi so don't need the 12gb.
thecarpetman
14 Jan 17#15
heat from me...
I'm looking for more minutes on my three deal. my 12 months is up so I'm rolling month to month now. I pay £17 a month for all ya can eat, 200 mins and unlimited texts.
tempted to call retentions but do t want to lose my unlimited data.
Aamilah786 to thecarpetman
15 Jan 17#42
You won't loose nothing but gain a better deal... you just have to work a lil for it :-)
if u no how to talk to them you will be fine
I sure did get a good deal x
woldranger
14 Jan 17#12
What's the deal (pardon the pun) when it comes to ending long-running 30 day sim only deals - do they ever throw out any retention-type offers? My Mother has been with 3 for a while and there are now a lot of better sim only deals for the same money...
Aamilah786 to woldranger
15 Jan 171#41
it's definitely worth the ask... cuz iv done the same and they gave me a really good deal
unlimited texts
unlimited minutes
unlimited Internet
30gb hotspot
and FAH service
all for £19
be sure to let them no how long uv been with them... so that makes u a loyal customer let them no you don't want to leave and what's the best they can offer you... if you can price match with other tarrifs that will help too
hope this helps xx
abx
15 Jan 17#40
I just ended a 6 year contract with Three the other day. Called through to retentions twice to see what they'd offer. They offered nothing like this and I tried pretty hard. The best deal they offered me was quite good but without feel at home which I didn't want to lose so didn't accept. Loyalty is barely ever rewarded well now.
In the end I just told them to change it to PAYG and I went online as a new customer and took out the £13 a month (discounted from £18 till the end of January) with 600min and 8gb for 12 months and with £50 Topcashback. Technically works out at under £9 a month after cashback.
Daftasabrush
15 Jan 17#39
The EE retention deal for the 20GB, Unlimited mins, Unlimited texts, BT Sports, £15 p/m.
No good if your stuck with 3, But worth knowing and might be of interest to any family or friends who are with EE.
xeroc
15 Jan 17#38
Just to take it one step further, I must say I hate the word 'texts' anyway. It sounds horrific.
R0adRat
14 Jan 173#2
yup I left them last week after being with them from their startup. Didn't offer me anything like that the gits! heat
adi0604 to R0adRat
14 Jan 172#4
Loyally ain't worth s...
prash_2k to R0adRat
15 Jan 17#37
If they don't offer. The Chances are you've found a jobs worth.
Plenty of them in India just like the U.K. U know the type of person who'd rather be on the dole than work.
Just hang up and try again. People are people. Some are in a good mood. Some aren't.
Being polite and friendly goes a long way
howdiefellas
15 Jan 171#36
does that include tethering or only 1gb tethering? I'm paying £11.48 for unlimited data, minutes and texts but it doesn't include any tethering. But can still torrent just fine.
cjdean1983
15 Jan 17#34
fab deal. I'm on the unlimited mins and texts with 4GB data but don't use the minutes and need more data so for very little extra this is perfect. I'll be checking when I'm up for renewal. heat thanks op
Jawz32
14 Jan 171#1
That's a great deal imo..
Jawz to Jawz32
15 Jan 171#33
It's a deal bro!
Bluefusion
15 Jan 17#32
I was originally on the one plan last year with unlimited everything for just £15 per month, when they forced me off it I ended up on a 8gb unlimited calls and texts with feel at home for £18pm in a 12 month contract. This just ended and I Called to cancel, wasn't offered much of a deal and they wanted another 12 month contract. so I stuck to my guns and said not good enough wanted my PAC code and then got passed through to a second caller who immediately offered my the same deal 8gb unlimited mins and text on feel at home on a monthly contract for just £13. I know people have better deals but I'm happy with that for now.
matski_98
15 Jan 17#31
If its anything like Sky the amount of time you have spent with Three will make little or no difference to the deal you get. It's all about how much you currently spend and how valuable you are to them as a customer.
FerreroRussian
15 Jan 17#18
Currently on 8gb + unlimited texts and minutes on a monthly rolling for £16. Would be nice if they offered me this. Will try tomorrow.
abdbaas to FerreroRussian
15 Jan 17#21
Go for either more data or cheaper not both imo
Krislibertine to FerreroRussian
15 Jan 17#30
That's my deal too!
jukes21
15 Jan 17#29
wish you posted this earlier!, i called them yesterday lunchtime. I'm already a three customer and said i just wanted a monthly contract so i had more flexibility and they offered me unlimited calls/texts and 4GB data For £11 per month. I was going to switch to ID mobile for £10 a month for the same allowance but to save the hassle of getting PAC code etc i will pay the £1 for a month or 2. Just waiting for the iphone7 contract deals to come down in price
funkycaveman
15 Jan 17#28
I'm on a 12m unlimited mins and texts. 4GB of data got it about 7 months ago. It's £12pm which is less than I was paying before. Still think you can get a better deal too.
zulakha1109
15 Jan 17#27
I was on sim only with Vodafone £20 per month unlimited min and text with 20gb data then upgraded to a s7 edge 24 month contract for £36 unlimited mins and text with 24gb data and phone was free this was like back in November which was very good I thought.
thankshotdeals
15 Jan 17#26
You can't use more than one exclamation mark if you are a spelling nazi. A**hole
Toffees76
15 Jan 17#25
I left also for EE, was with them from startup, did not offer anything decent, 3 sent me an email about supporting them due to large monopolies taking control just last week!! No support from me!!
Apresmoto
15 Jan 171#24
Sorry but this is ****. Sometimes they try to keep you sometimes not. Where is the proof? I don't vote without. I left the three, called them last time and they said "thank you to use our service and bye bye!"
Newbold
15 Jan 1712#23
Since we're being ludicrously pedantic here, why the odd use of capitals? :neutral_face:
shutsy2003
14 Jan 171#7
I've two contracts with 3 due up tomorrow. If they don't do me a deal I'm off. What's the EE contract people have gone for please? I would like to keep the option of "feel at home" but don't know if others offer it. Thanks in advance for any help and replies.
Cezza01 to shutsy2003
14 Jan 17#10
I went with the £19.99 EE 12 GB deal. £50 cash back via topcashback. Was paying for Apple Music so got that free for 6 months and BT sport app. This also has a feel at home type deal in Europe.
rosstheboss1972 to shutsy2003
14 Jan 17#16
if you're on a good deal now they won't change u to a worse deal, it stays the as it is. I thought they put u on a standard deal but they don't.
ArthurDent1 to shutsy2003
15 Jan 17#19
Networks may still charge for roaming but the price is capped. It'll become completely free from June next year (so you'll be able to use your calls, text and data anywhere in the EU without charge). Until we leave the EU, then who know what'll happen. But that's probably 2 years away and all our contracts will have expired by then.
hbo86
14 Jan 17#5
that's a great deal. im a year over due upgrade from a £38 month unlimited been paying that since. im gonna call them tomorrow to try and get the deal you posted
abdbaas to hbo86
15 Jan 17#17
They will not offer that straight after your contract. Don't aim too high first of all. Mention offers you've seen online. Tell them you don't want to leave because you like their services
rufnek2kx
14 Jan 17#14
I've been on this package for £12pm for the last 12 months. Time to renegotiate.
nah33d
14 Jan 17#11
How does it the top cash back work ?
DCFC79 to nah33d
14 Jan 17#13
What do you mean ?
you login in to top cashback, find EE click it and get a contract, the cashback gets paid at some point.
AndyRoyd
14 Jan 171#9
That's about 29 days overdue. Would have been most beneficial to ask for PAC code(s) the month before contract end to prompt an earlier deal, especially as contracts tend to be paid monthly in advance and the PAC request is deemed to be notice but only if used.
hbo86
14 Jan 171#8
ive not left yet due having the unlimited everything to get now wud cost me nearly double for a decent handset. if i can get the deal you posted i will get a one plus 3t sim free
luckyshtyler
14 Jan 17#6
I left last year also after being within since 2003. No retention deals that were better than what anyone else was offering
Cezza01
14 Jan 171#3
Good deal, wouldn't offer me anything close, been with them for 6 years. Even after requesting PAC code. Moved to EE.
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
So I called them today to ask for my PAC code and after talking a few minutes here's what they gave me:
12GB
600 min
Unlimited texts
Feel at home Europe (free roaming)
£11
Monthly rolling contract.
Hope it can help people.
EDIT: A lot of people seem to struggle to get a good deal.
First of all being with a provider for several years helps a lot
Then you need to call them every let's say 10-12 months to "upgrade" your contract
- Threaten to leave
- Ask for you PAC code
- Mention other offers you've seen on internet
- Tell them it's a shame that you leave because you like their services blablabla
I went from a 24 months contract paying £36, to a monthly rolling 4GB @ £15 to 8Gb @ £13 to finally 12GB @ £11.
Hope it helps
Top comments
Latest comments (80)
UNLIMITED CALLS TEXTS DATA
30GB HOTSPOT
FEEL AT HOME
19 PER MONTH
All-you-can-eat data Included
Personal Hotspot (MB) 30,720
All-you-can-eat minutes Included
All-you-can-eat texts Included
New monthly allowance starts in 25 day(s).
My Package.
SIM All-you-can-eat Data All-you-can-eat Minutes - 12 months
09 January to 08 February 2017 £32.00
13GBP Recurring Discount
09 January to 08 February 2017
I rang this morning trying to change my unlimited mins and texts plus 4gg data advanced plan to this and said someone was havin a laugh!
Best I got was £12 because I already had £8 discount on my account rolling contract.
From June 2017 all network operators will be forced to follow the EU's "Roam Like At Home".
It's like Three's "Feel At Home" except:
- It covers ALL EU conuntries (Three's offer currently excludes some EU countries).
- It will only apply within the EU (Three's offer currently covers some non-EU countries.|
So next summer if you're travelling within the EU it won't matter which network you're on.
But if you're travelling beyond the EU (e.g. to the USA or Australia) it'll be better to be on Three.
Post more than one and you have posted deals :smirk:
new sim contract or an upgrade? Not v clear on their website. Thanks in advance.
I quite like the Jan deal from Three, 600 mins+8gb+feel at home for 9 quid per month after 50 quid cashback. Guess I'll ask whether EE could match the deal or I'd leave for Three.
I phoned vodafone at the end of my contract and negotiated a sim only deal too.
£8.50pm unlimited texts/calls and 4GB data.
Good enough for me as I don't use too much data. Gone are the days of me upgrading to the latest phone for close to £40pm. There's not much my trusty s5 can't do that a new phone can do. In fact, I recently factory reset it and bought a new battery. It's as good as gold :smile:
Feel At Home currently only covers countries where Three own or a have a deal in place with a network - e.g. I was able to use my calls texts and data in France last summer, but not when I went over the border into Belgium (but then it was available again when I got to the Netherlands!).
Next summer EU rules will be "Roam like at Home" for all networks and EU countries - but Three will still be a better bet if you want go outside the EU (e.g. the USA).
"When you go abroad you will continue to enjoy your full allowance of calls and texts."
You can download it here https://ec.europa.eu/digital-single-market/en/news/end-roaming-charges-travellers-european-union-how-will-commission-make-it-work
Looking to spend around £10 to £13 a month or so and have a month to month contract.
http://europa.eu/youreurope/citizens/travel/money-charges/mobile-roaming-costs/index_en.htm
Thanks.
Even if Oz has inexplicably ended up in Eurovision :man:
We all know what people mean.
Deals okay BTW OP. Retention deal for one person does not mean the next person on retention will get that deal. I suppose people can use the information you have posted to get a better deal. Hot
If u had unlimited minutes, I would have been on the phone to Three. Saying that I am nearly always on wifi so don't need the 12gb.
I'm looking for more minutes on my three deal. my 12 months is up so I'm rolling month to month now. I pay £17 a month for all ya can eat, 200 mins and unlimited texts.
tempted to call retentions but do t want to lose my unlimited data.
if u no how to talk to them you will be fine
I sure did get a good deal x
unlimited texts
unlimited minutes
unlimited Internet
30gb hotspot
and FAH service
all for £19
be sure to let them no how long uv been with them... so that makes u a loyal customer let them no you don't want to leave and what's the best they can offer you... if you can price match with other tarrifs that will help too
hope this helps xx
In the end I just told them to change it to PAYG and I went online as a new customer and took out the £13 a month (discounted from £18 till the end of January) with 600min and 8gb for 12 months and with £50 Topcashback. Technically works out at under £9 a month after cashback.
http://www.hotukdeals.com/deals/ee-sim-only-deal-unlimited-mins-unlimited-text-20gb-data-15-p-m-12-mth-deal-180-2599275
No good if your stuck with 3, But worth knowing and might be of interest to any family or friends who are with EE.
Plenty of them in India just like the U.K. U know the type of person who'd rather be on the dole than work.
Just hang up and try again. People are people. Some are in a good mood. Some aren't.
Being polite and friendly goes a long way
you login in to top cashback, find EE click it and get a contract, the cashback gets paid at some point.