Womans mermaid blanket, only £7.00 at new look! Free click and collect when you spend £20, otherwise you pay delivery, Extra 20% off code does not work on this item. Pink 1 at £5 now sold out. link in first post as get deal button takes you to the pink one.
price goes up when entering the extra 20% sorry, so its either £5 or order it at £8 with the code and customer service will refund you £4, maybe call them prior to making the order to confirm the refund though
mmm007
26 Jan 17#4
each time I put it in my trolly it comes up as £8 anyone else got this problem
mmm007
26 Jan 17#5
tried customer service they offered to cancel my order to re-order at the sale price
cozzie to mmm007
26 Jan 171#6
keep the order as it is just tell them to refund the £4 will be easier theyll be able to see its £5 before discount on their side
cozzie
26 Jan 17#7
its £5 if you dont use the discount code
walsallfc2010
26 Jan 17#8
Better off paying the £5 rather then all the hassle trying to save a £1
sambond1975
26 Jan 17#9
its £8 and they wont honour now
cozzie to sambond1975
26 Jan 17#10
isnt it £5 if you dont use a promotional code?
cozzie
26 Jan 17#11
best to order without a promotional code if you do not want the hassle of calling them
Kasia29
26 Jan 17#12
oos
gjta12
26 Jan 17#13
I ordered then spoke to someone on Live Chat and they gave me a £5 voucher. However, when checking its £5 off full price and cant be used in conjunction with any other offers.
gjta12
26 Jan 17#14
I have also been sent this message
"Hey's thank you for getting in touch. I'm sorry to say there has been a technical glitch on the website which has caused some confusion . Please be assured that the £8.00 is the correct price.
"I can confirm the mermaid blanket shows as £5.00, this is currently being fixed. The actual price is £10.00 but with the 20% applied it brings it down to £8.00, so you have been charged the correct amount
Should you have further queries please don't hesitate to get in touch as I'll be happy to help.
Thank you"
babytashaxxx
27 Jan 17#15
OOS
Glh74
27 Jan 17#16
I had about 13 items in my basket yesterday morning by lunchtime the prices had almost doubled and then when I used the code it increased the prices even further. Was too much hastle in the end getting someone to rectify it.
lp2005
30 Jan 17#17
Ordered these when this was on, got email today to say they have been cancelled
Ladyfoster29
2 Feb 17#18
Ordered at £7.00 on 27th Jan, new look cancelled the order Had to order at £14.
Opening post
All comments (18)
"Hey's thank you for getting in touch. I'm sorry to say there has been a technical glitch on the website which has caused some confusion . Please be assured that the £8.00 is the correct price.
"I can confirm the mermaid blanket shows as £5.00, this is currently being fixed. The actual price is £10.00 but with the 20% applied it brings it down to £8.00, so you have been charged the correct amount
Should you have further queries please don't hesitate to get in touch as I'll be happy to help.
Thank you"