HOTTT

LG washing machines are superb both in performance and value for money.

Submitted a price match with JL, will see how it goes. Hot

I bought this yesterday - you won't find a better deal currently for a 9kg from a decent brand. Hot

heat, on those EU measurements alone it seems better in every respect compared to the Samsung.
One of the promotional tiles on JL shows a 10 year warranty on LG that have this Inverter technology
a) is the 10 year warranty only on that particular Inverter part or the whole machine
b)which LG machines have that tech, this one?

Did you order through JL as a price match or did you order through Sonic direct?

I think the whole range has the direct motor drives.
When we bought one the Mrs was checking to see if it was working or not because they are that quiet.

I would much rather use JL as you get the customer service, but wondered if they would price match as I've never tried a price match before, I've just sent a request form in online, hopefully hear back before the deal ends online

Price is incorrect. £14.99 delivery so total is £344.94

JL will price match ATM

The 5 years free parts is a gimmick you have to pay the engineer £70 I think to come out

Crooks. Stole millions as Empire. They sure are you'll laundere, sonic. Hedge funds galore.

I have had 2 LG machines, and used one of a relatives abroad. You cannot have a lightly loaded machine otherwise it errors with unbalanced. Hugely frustrating.

Pointless posting comments as it appears no one reads them LOL!!

I can confirm that JL is price matching it. They are also throwing in free delivery.
The catch is that they will refund you the difference when you are satisfied with the item and send them your case reference which is unique for every person who will request price match.

Price compare
http://pricespy.co.uk/product.php?p=3961268

As in title 5 year guarantee is definitely parts and LABOUR. Rang up today to register and confirm this.

It's a 5 year parts AND labour guarantee as in title.

I was referring to the 10 year warranty on the motor.

My bad sorry!

JL price matched, ordered today

Thank you OP! Was about to order the Samsung washing machine. But luckily saw the comment linking to this deal! Price matched with JL, order in process. Sonic direct were asking for £60 installation fee and £19.99 disposal as well as a further £14.99 for delivery!
JL will do installation for £25, disposal for £9 and delivery is free!
But will have to wait a week for delivery. That doesn't matter at all!
Hot deal for sure!

we have an LG machine in work,the 10kg one,do about 10 washes a day and had it over a year,never missed a beat,ive emailed JL for the price match,as someone has mentioned the 5 year guarantee is for parts & labour,cheers op :smiley:

JL offered a price match but said they would charge for the delivery. Hey-ho

Think the delivery charge depends on your location, as the Sonic direct offer free delivery if local to there warehouse up north, I'm south and had to pay 14.99 delivery

14.99 delivery charge to northwest also

I have ordered from John Lewis as they price matched so £344 but I think it's worth it for the LG machine, warranty for 5 years so works out £68.80 a year for the 5 years

Very tempted to get this, and I've had confirmation from JL that they will price match, but when I mentioned to my wife that it has a 1400 spin speed she wasn't happy, she said that is not enough to get all items dry. Anyone any thoughts on this?.

ok, so i was about to order the JL Samsung one. Is this one better if price matched by JL??

hi
can you please tell me how long the wash cycle is on the LG and does it clean the clothes
cheers​

Went for the Currys machine in the end as I preferred the darker door & silver trim. Got it down to £374 using £25 off code LKA25A. Hope this helps someone if you prefer the Currys machine as well.

Hello, where is the mention of a 5 years warranty on the JL website am i missing something?

The free 5 year guarantee is from LG and part of a current promotion I was told that applies to certain machines purchased/registered by may 2017. You can always contact JL to confirm or purchase through sonicdirect as it is shown on the website.

Yeah I emailed JL shortly after as I couldnt see the mention of the extended warranty like I could last night when I requested a price match.

Thanks for taking the time to reply

If you could find me a new TV and tumble drier now I would be even happier :wink:

JL has price matched for me at £344.94 however there's no mention of the 5 year guarantee!? I'll need to enquire with them tomorrow...

I think that's come off today! :confused:

Oh :disappointed: I wonder if they will honour it>?

If you go to the LG website there is a page listing all the machines that qualify for the 5 year guarantee. This model number is shown (last one on list) BUT it describes it as a 10kg machine, so I'm now very confused as the JL site no longer mentions the 5 year guarantee:

http://www.lg.com/uk/5yearwarranty

Will they install this one? The Samsung says £25 installation fee but this doesn't say anything for me

I'm very tempted to go for the slightly more expensive Samsung mentioned in the other thread over this.

http://www.johnlewis.com/samsung-wf80f5e5u4x-ecobubble-freestanding-washing-machine-8kg-load-a-energy-rating-1400rpm-spin-graphite/

Anyone else thought about this? Haven't found many reviews on the LG

Is 5 year warranty available on this one if bought from John Lewis - the lg website only shows the 10kg model for 5 year warranty?

I price matched through JL and machine has the 5 year guarantee sticker on the front. It appears it came off the website yesterday so worth ringing JL first or otherwise ordering from sonicdirect as that still shows the 5 year guarantee.

Price on Sonic has now gone up to £379. Looking at the LG website this model does not show as a current one, but it does appear in service section.

Thanks for the info, shame it didn't last long! Can a mod expire please?

​Have you confirmed it's 5 year Guarantee from JL? Mine not arrived yet but will contact JL after delivery.

I've also emailed JL to ask if it is one that has the LG 5 year extended warranty, will post when/if I get a reply

I emailed JL and mentioned that the machine come with LG 5 years warranty. They just replied to me that it comes with 2 years guaranteed as standard and they also offer a 5 year added care guarantee.
Now I'm waiting LG to confirm if it is 9KG or 10KG.

Hello Washing machine hunters

I too have been in contact with JL re the warranty and I am awaiting there reply, I did specifically ask about the LG and the 5 year warranty but also mention the samsung as another I was looking at and the JL worker just glazed over my question and concentrated her response on the Samsung that is hot on here which apparently does come with a 5 year warranty.

There is no mention of this model on the current terms and conditions for the 5 year warranty. I would suggest it is unlikely they will make an exception for us because a couple of retaillers put a logo up.

LG site must be wrong as they don't sell a 10kg FH4U2VFN3 only a 9kg

What to do , order the Samsung now ? I mean tbh it would probably do for just me at home.

Sorry for the delay in replying. The code was for £25 off any laundry item £399 or above. So it's not just this machine.

Cheers Madcow

I got this response which I've followed up enquiring on the advertisement of 5 year warranty;
"Thank you for your email.

Unfortunately, we do not match warranties so we are unable to match the 5 year warranty offered. Please be aware that this works in both a positive and negative manner, so we do not fluctuate from our own warranty.

I am sorry if this is not the outcome you were hoping for, if you require anymore information please don't hesitate to contact me."

http://www.lg.com/uk/support/support-product/lg-FH4U2VFN3 - I think one can register the washing machine here for 5 years!

http://www.lg.com/uk/5yearwarranty

Got a reply from JL to my query about the LG 5 year warranty. They just say there is no longer this offer of extended warranty on this model. As it was the peace of mind of a 5 year warranty that tempted me to this I think I'm not willing to risk it :

Thank you for your email regrading the LG  LGFH4U2VFN3. 

I understand that this model had an offer for a free 5 years labour and parts warranty.  

Having viewed this item on our website I can confirm that this offer has ended and only a 2 year guarantee is offered now. 

Offers on our website are subject to change at any time so there may be a new offer in the near future. 

Do not hesitate to contact us if we can be of further assistance.  

I think you've jumped to the wrong conclusion. The 5year warranty wasn't a JL or Sonicdirect offer, it was LG.
Only LG can confirm for certain whether this model has 5 years.

Just received a reply from LG. :smiley:
'Thank you for your email regarding the LG FH4U2VFN3.

I hope you are having a lovely day so far. I have had a look into this for you and I can confirm that this appliance is a 9kg, I think there may be an error on our website, which I will have looked into. I can confirm it is definitely 9kg, I apologise for any confusion with this. '

And on the LG website it does show this model as one coming with the 5 year warranty.

If anyone managed to get the price match through John Lewis before it went back up at sonicdirect. I emailed LG and got this:
"I hope you are well, and having a lovely day so far. Thank you for your query regarding your LG Washing Machine; I would be more than happy to assist you with this query today.

Searching using the model number you have provided, FH4U2VFN3, I can confirm that it does qualify and will be accepted for the warranty if you purchase it through John Lewis."

So that means it's still on!? I've just rang and confirmed with LG this machine is still on extended warranty promotion n to just call in within 28days of purchase to register. Note: extended warranty expires on 1st May. I don't understand why have JL taken off the advertisement???

Here's the link to LG website explaining warranties;

http://www.lg.com/uk/5yearwarranty#

Thanks for the hard work guys! I contacted John Lewis too and they are quite confused themselves.
If LG has confirmed extended warranty it doesn't matter what John Lewis or sonic direct have on their website, correct? :confused:
Confuse.com!

Got 2 emails from LG these 2 days. One is confirmed this model number is under their own 5 year guarantee parts and labour. The other one is confirmed this model number is 9kg washing machine ( when you visit LG website this model is 10Kg)
Hope it helps you :smiley:

Update...I just got off the phone with LG
(03448475454)
They have confirmed that there is a FIVE year extended warranty for our :smiley: washing machine. There is a mistake on their own website, describing the model as 10kg and it should be rectified by the weekend.
Apparently they have had a lot of calls from concerned people.. no doubt everyone who has made this deal hot!
So now everyone relax and enjoy your new
washing machine :wink:

Thanks!

Now £399.93 (inc VAT)

Received mine today, registered on LG.COM 5year parts and labour warranty, great machine and great warranty

I know the delivery guys connect it all up but do they take away the old 1?

Only if you've paid for it when you ordered

I ordered through JL and when the delivery company rang to book my delivery in they asked if I wanted connection and disposal off my old one, I said no I don't think I paid for them services and the bloke said its alright he'll chuck them in for free, so I got free connection but keeping old machine but could have got free disposal as well, might have just been lucky though

Thanks, he also gave us free connection. I'll ring tomorrow to confirm disposal of old machine!

Hey, Just had our washing machine installed. What do you guys think of the drum and how it sticks out with the grey surrounds!?

Has anyone had any problems with the washing machine? I just put a load on, used the download cycle, 20 mins at 1400 spin and kabam! It started leaking and when I opened door, the rubber ring was messed up and the metal ring which probably was underneath the rubber ring was hanging off! The load consisted of only towels, t shirts, pj bottoms and some socks! It was less than 5kg in total.
I will ring up LG tomorrow morning, 9am on the dot! I thought it would be a good idea to find out if anyone else had any similar problems? Thanks in advance!

I have contacted crappy LG and they have decided it was accidental damage. Claiming a sock was trapped through the rubber gasket and forcing the clamp ring to become dislodged, messing up the rubber. They are truly disgusting. The machine was half full at best and this was a mechanical fault but they are denying that. I am now liable for the repair!
Anyone on here had anything similar?? Please respond!

Accidental damage - are they blaming you for the damage? Did you buy this from John Lewis?

Yes they did blame me. Luckily I had bought a domestic and general service plan, so they covered it. But really annoyed! I think it happened because of the weird rubber gasket which sticks out quite a lot. I've never had this happen before and I've been liable to shoving a few extra clothes into drum!
I did buy it from John Lewis but they said it's still under manufacturers warranty.