no :disappointed:

Did anyone receive an apology email saying they would send a £5 voucher?

received 2 today.....amazing bargain!

Got dispatched email. Saw them in store today for £20 reduced from £30 they are lovely :stuck_out_tongue:

Just had dispatch email for my three :smile: thanks OP

Got an email yesterday saying they cancelled my order due to lack of stock don't think I'll buy frm them again in the near future :neutral_face:

Got an email yesterday saying they have cancelled my order as they don't have the stock

I've just had a part order dispatched - the smaller ones have been dispatched but the large ones were unfortunately out of stock... Yeah right!

These are back in stock but now showing the higher price, really cheeky of them to cancel orders saying their out of stock when clearly they just didn't want to honour them at the lower price.

Good point, lost out on the owl's but got the singing santa puppies coming :smiley:

I didn't order this big soft toy but ordered other bits this morning 1oclock ish and only 2 out of them out of stock, the rest are dispatched,still happy

I had paid for next day delivery - with stuff like this I always do as it gets packed before the morning so guess it goes through

I have received my order about 20 minutes ago all 3 Large owls

Yep cancellation and refund here too, oh well was worth a try .

Aye

yep email too. what a shame. bah humbug to Claire's accessories.

I've had an email to say they're out of stock and I've been refunded

Maybe give them a call 0800 055 6408 :smiley:

​I tried to order 6 for my daughter and neices but have only been refunded £4.50 instead of £6.00

Nice lady at Claires (on phone) says payment was only pending and will be back in my account soon.

Just had e-mail and refund too!

Yep refund via PayPal

Mine's been cancelled too, cancelled paypal payment

Also just had email - need to check PayPal for refund

Vivien - I did not realise you were talking about this product.

As you know, the large TY Tinsel beanie boo, product code 08860, was displayed on our website for £1.50.

Unfortunately, this was due to an IT error and in fact it should not have been reduced to this price.

I know this is disappointing, however, in accordance with the terms and conditions on our website, we reserve the right to cancel an order before we dispatch it. Please see the following link:

http://www.claires.co.uk/TermsAndConditions/content/fcp-content#3

Please accept our apologies for any inconvenience caused.

Tinsel the Snow Owl will not be coming here this Christmas :disappointed::confused:

oh no :disappointed:

Just had an email too :disappointed:

​Have you been refunded the right amount?

Email received to say no stock - more likely a mis-price they don't want to honour! lol

I have had an email to say it is oos but not been issued a full refund!?!

​Have you logged in to your account to see the status of your order?

I hope not :disappointed:

Just called Clair's apparently web site error allowed people to order when not in stock so orders cancelled.

Are they honouring then?

Was talking to claires online, they said c&c should arrive around Friday. Hope so :smiley:

Wouldn't it be funny if there were no "large" ones, and we ended up all receiving tiny owls...

Thank you. Just checked my status. still says acknowledged. Hope I get it.

Yes just noticed large has been removed

Can't find it

Been removed from web site

I paid for next DAY DELIVERY - just received a dispatch confirmation for my order with tracking number! So they are definitely honouring this!!

Thanks managed to order the large owls earlier this evening

Thanks, I tried to use my mobile and it works there :smiley:, How strange

balance - it did that to me also every time because I was using my mobile to order, as soon as I tried it on the laptop it worked first time ,
hope you get it to work soon x

Thanks, all the good deals you guys metioned are oos now and I tried to get other bits but check out doesn't take the 3 for 2 discount away for me :smiley:

Just ordered some, Thank you

Just ordered fingers crossed

It doesn't work at all on iPhones , maybe other mobiles too, works on laptops good tho

Brill thanks just ordered 3 for click and collect

When I tried to pay with card it said they were out of stock at payment, just paid with PayPal and it went straight through...?

Just got 3 for 2 :laughing:

<3 have just got 3 for 2 and an order numbers so <3 Thank you.

Thanks great deal just ordered, two in stock

Would be great if they are honoured, my order has gone from saying 'exported' to 'acknowledged', not sure if that means much :neutral_face:

just ordered 3 as gifts. Let's hope they come through.

21:25 Stock available
Also with code CLAIRESBFF you can get 20% off but excludes excludes Other Promotions ie 3 for 2 & Free Delivery

I ordered a couple but I'll be surprised if all of these are honoured

Maybe it's to discourage bulk orders?

it seems bit strange that they keep coming back in stock?

Managed to order 2!!! I hope we get them. Thanks for sharing :smile:

Thank you very much - just ordered my little girl is going to be so delighted when she gets this. Hope we don't get cancellation emails though

Just ordered 3 for presents keep trying

20:00 stock available

You'll have 1 happy daughter :smiley:

fab, thanks managed to order finally!

Just ordered!

Managed to order 3. Thanks

just ordered 3..... awaiting cancellation email

no gone again :disappointed:

Back in stock ordered 3 :smiley:

They're back :smiley:

Managed to order, not sure if they will honour it but fingers crossed!

Let me add to basket, then gone when you check out

Sorry but I did order over 20 mins ago

My owls flew out of my basket at checkout :disappointed:

Darn, again. I look away for 15 mins

​It is a very frustrating system isn't it. Told me items were oos in my basket but not which one!

Same happened to me :disappointed:

Drat...think you got mine...... I was just in process of checking out and my basket emptied!

Just got 3 thanks op

I bought 7 to give to the local toy drive :smiley: thanks op

just ordered at 7 o clock so keep checking stock

Back in stock again

Back in stock- just bought 3! For the price of 2 as well! :wink:

Damn, all gone :disappointed:

Now showing oos again... keep an eye I think they will come back into stock

Yes large ones

Sorry but I must be the only one who thinks that owl looks creepy as ****.

Darn :disappointed:

oos

I ordered 2 large ones

BACK IN STOCK!!! Managed to order 3

oos please expire

Just ordered 2 thanks:)

Oos

Out of stock

ordered 3, thanks!

Thanks op

managed to order one. thanks op

managed to get one with a hottie and some earrings! wonder if they'll honour it

Still in stock just ordered one

OOS

Yes :smiley:

Still a bargain I guess

I wanted 10 of the large owl's, my daughters face on xmas morning would have been priceless :disappointed: !

Looks like the penguins weren't in the 3 for 2?

Ordered 2x penguins & 1 dog but didn't give me 3 for 2

Oh no I missed it all :disappointed:

Thanks managed to get a singing and dancing puppy :smiley:

OOS for the 30 pound one GUTTEDIAM STILL GIVING HEAT

all the reduced ones are out of stock

You can also get a Christmas Penguin Microwavable Hottie or a Singing and Dancing Santa Puppy for £1.50 each :smiley:

Great price but looks like OOS now :disappointed:

Oos

Error on page ... they are sorting error out!

Just ordered three , but have a feeling the order will be cancelled , going back to the website now to see if I can work out how big they are . Sorry forgot to say thank you OP , if these do arrive that's the start of my Christmas shopping for 2017 :confused:
Looks like 40 cm

Ye theyve gone

I added 2 - numpty me! lol Still a great price if honoured - cheers OP, heat added

Did u manage to order it?

It's not on there website anymore

£1.50 to click and collect???