Buyers beware, my screen failed after three months. Was told I'd dropped the device (never moved from bedside table).
Customer service is non-existent, search online for 'Kobo screen faulty'.
Bought a Kindle and never looked back.
hcc27 to BolshyDonna
18 Dec 162#6
Yeah Amazon may be a bunch of tax dodgers, but you cannot fault their CS. I've even had returns accepted a few weeks after the guarantee period. They go out of their way to retain your business. But they pay less tax than they should and some of their elves have to sleep in tents after their shifts. What a dilemma to have!
knack to BolshyDonna
18 Dec 16#8
What did the retailer say? Assuming you didn't buy directly from Kobo. Onus is on them to prove the fault wasn't there from purchase if it develops within 6 months.
mcek to BolshyDonna
19 Dec 16#11
Hope you got your Kindle from JohnLewis for the 2-yr warranty, Amazon aren't interested in fault repairs if you've had your device more than 1 year. Own experience.
mechdroid
18 Dec 16#7
Just hope you never have the misfortune to need service from Kobo, I had a faulty unit and they expected me to return it to the Netherlands at my expense.
stringsonfire
18 Dec 16#9
I'd go with the Kobo Aura One if your budget will stretch
paolo to stringsonfire
18 Dec 161#10
At more than twice the price? That's quite a budget stretch...
mitz88
19 Dec 16#12
I have a Kobo arc 10, with Android kitkat, but there is poor software support and no updates, not sure how it will fair on theses devices, but it's something to consider before purchasing!
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Opening post
It has a 6" Carta E Ink touchscreen, 1024 x 768 resolution 212 ppi, with night light glow thingy & 4GB memory.
Can't seem to find out if this has an SD card slot. Any owners can you confirm please?
12 comments
heres a review
Customer service is non-existent, search online for 'Kobo screen faulty'.
Bought a Kindle and never looked back.