What's wrong with men these days. If I want a TV I will go and buy one - certinally wouldn't have to clear it with the wife.

Reading some of the reviews about AO on TrustPilot is a bit scary. Apparently, you can inspect the item for damage, but if you turn it on and then want to return it, they will charge a huge restocking fee (unless the item is actually faulty). Not liking the picture, sound, resolution, etc., is not enough to avoid their restock fee. Compare this with RS, Amazon, or JL, where there is a no quibble returns policy (plus 5 or 6 year warranty with RS or JL). It's available at RS for £799, though they may price match. Amazon has it at £755 now.

I got this for FREE with code GET755 :laughing:

I've voted hot on the price alone, however Richer Sounds have a 6 year warranty for what's effectively £84. (Priced at £799) if that's helpful to anyone.

Cheers

Extra £20 off with GET20 as well

I got this TV yesterday I used Get40 got the TV for £715 very happy with that.

Tell me why I shouldn't buy this now? I was going to buy it last week at £799, but stopped myself!

1.65% cashback at quidco

Does anyone know how this differs from the 65M7000 model?

really want one, but also want 3d enabled.

only 8bits+frc ?

I've voted hot on the price alone, however Richer Sounds have a 6 year warranty for what's effectively £84. (Priced at £799) if that's helpful to anyone.

Cheers

Reading some of the reviews about AO on TrustPilot is a bit scary. Apparently, you can inspect the item for damage, but if you turn it on and then want to return it, they will charge a huge restocking fee (unless the item is actually faulty). Not liking the picture, sound, resolution, etc., is not enough to avoid their restock fee. Compare this with RS, Amazon, or JL, where there is a no quibble returns policy (plus 5 or 6 year warranty with RS or JL). It's available at RS for £799, though they may price match. Amazon has it at £755 now.

You and me both! Getting annoyed that she's not texted back to give the go ahead...and wondering how long I'll wait before I risk going for it and getting it in the neck later! She told me last week that the 55" LG we have is already too big for the living room!

I want this TV but not a fan of AO although having said that I have bought a TV from their returns shop and it was fine......could really do with the added warranty......damn it! If anyone has any look with price matching let me know as I think JL do this tv too......

Why do Hisense insist on putting the feet so far apart on their tv's.

That's rather a blasé attitude, if I may say so. The law says that a consumer is entitled to inspect a mail order product, in his home, for up to 14 days before returning it for a full refund if unsatisfied. How can you be certain you will be satisfied with your purchase without having inspected it?

Isn't this 8 bit?

Called RS - they won't price match because the warranty is not at least 5 years. JL have it at £899 now. So, it's either buy it from RS for £799, or AO for £715 with a 2 year warranty (Hisense give an extra year when you register online), or Amazon for £755 and pay for their extended warranty at £114 for 4 years).

I knew I wanted the tv so nothing competes for me for the size and ability to play HDR Xbox games but thanks anyway !!

We bought 65 inch 2 years ago, stunning picture.

amazing tv i have the 58"

So it has the specs you require, but what if the quality was unsatisfactory? Buying from AO would mean that if you were to legitimately return the unsatisfactory product within 14 days of receipt, AO would illegally withhold some of your refund, calling it a "restocking fee".

Oh well. That's it done. Delivery next week. Wife's gonna kill me.

I take the point about being able to inspect it and return it free under Distance Selling Regulations. Luckily, I paid for the home legal cover on our house insurance, and they cover exactly this type of legal situation! So if I need to return it because it's not up to scratch, and they try to fob me off with a restocking charge, I can let the lawyers get involved!

From the reviews, it shouldn't come to that unless I get a faulty panel.

Fingers crossed!

Sorry I'm not sure but I have to go now I'm going to play some Xbox games on my new tv !

ordered really good deal not as good as the 7000 model but best value for money out there currently :smile:

Can someone please tell me if this has Netflix 4K, Freeview Play and NowTV built in?

source ?

this says 8bit+frc which is not true 10bit
http://www.displayspecifications.com/en/model/6f565f4

Agree about earlier comments regarding AO's outrageous re-stocking fees. I personally wouldn't buy something like a TV from them. But heat added for the price.

Go ahead and deal with the consequences. I hit her with the bomb shell of the old TV (59") going on the rear wall. That threw her a little so softened the blow for me haha :smile:

Tell her "size matters".

they keep saying that, but they keep releasing films in 3d so don't believe that for a second

She said she was perfectly happy with my 55 inches!

Huge amount of TV for the money and a 10 bit panel

On the owners' group on AVForums, someone emailed HISENSE to ask, and there's an email back to confirm. Not absolute proof, I know...

Still waiting patiently for a 55" 4k, hdr OLED to go on sale. No OLED, no party.

Thanks for that info I'm trying to work it out myself .. on the John Lewis website it says 10 bit also !

Is the Currys offer still on £75 off tvs over 50"

Lots of very useful info on the owners' group: AV Forums

6.6% with Topcashback

Oops sorry has to be over £1000

What's wrong with men these days. If I want a TV I will go and buy one - certinally wouldn't have to clear it with the wife.

hmmmm... this or the 55" hisense M7000

????

I can't find a definitive answer on input lag of this TV some people say its good some say its bad......anybody got any solid info? also the 10 bit thing is quite important although again some people mentioning it looked washed out in hdr mode....which does it support now over HDMI? lol so many questions!

It surely can't be "proper" 10bit for that price ?

I got this for FREE with code GET755 :laughing:

Are RS able to confirm the bits and nits this panel has? If only TVs came certified as HDR 1000 or Dolby Vison. I saw a few Samsung TVs at John Lewis today and they seem to have started advertising their TVs as HDR 1000

Various retailers quote a 2 year guarantee on this model:

"Extended Warranty - Wanting a final reason to buy this set? Get a free 1 year addition to your 1 year warranty by registering it via http://www.hisensewarranty.co.uk giving you that extra peace of mind for FREE!"

See Crampton

Cheap UK

It does support HDR through hdmi if that helps, I've just been watching Netflix with HDR mode on through Xbox one s and I'm playing GTA v at the min .. no HDR as the game doesn't support it but the tv updates it to 4K and it looks pretty good ! Lag isn't any more or less noticeable really than my old plasma !

I still think that plasma rules for gaming but this Hisense was for me the next best option considering the price and size and the 4K/HDR content that's going to be/is available for tv sky Netflix amazon video etc !!

Whats the difference between this and the more expensive HDR version H65M7000?

I certainly wouldn't buy this and expect a 10 bit panel. Richer sounds shows that it's not UHD premium capable, it seems like it's in the same basket as the Samsung 6 series. The 10 bit panels appear to be UHD premium capable and a step above ie: the 7/8/9 Samsung series. If this TV was 10 bit it certainly wouldn't be this cheap, but when you see the prices of the 60" Samsung 6 series you can see exactly where this unit fits in.

I'd rather spend the extra money and get this for £999, its better TV with better black levels and 6yrs guarantee
http://www.richersounds.com/product/tv---all/samsung/ue65ju6400/sams-ue65ju6400

or this ones is £1069, if RicherSounds price match this then its even better, its thinner and has HD Freesat
http://www.cramptonandmoore.co.uk/samsung-ue65ku6400-65-inch-uhd-hdr-pro-smart-tv.html?channel=ppc&gclid=CPz-rebA09ACFUVmGwodSt4M6A

Just remind her`Size is everything, it matters`.:wink:

8 not 10 bit panel so description needs changing but a good price, heat from me!

I purchased the same TV yesterday, Hisense 65K5510 for £755 including a 5 years guarantee.

i got this tv for £805 a month ago from AO and am soooo impressed with it - i was upgrading from a Samsung 51" 1080p tv and this tv is far superior, the picture quality is absolutely fantastic, check the satellite test signal from Astra to see what it can really do when fed a decent source, PS4 is great with HDR, upscaling is excellent and there are loads of built in apps like Plex and iPlayer.

Really pleased i bought it, can't be beaten for the price i reckon and whilst i am sure you can get better tvs by spending more that is the same for every product and how many of us bother with ferraris when we are happy with hatchbacks?

No way should anyone spend £1k on a TV that doesn't meet HDR premium specs, would be ridiculous.

2017 will be the year of UHD premium sets now manufacturers know what is expected of them. I'd love LG or someone to come out with a basic 55" hdr premium OLED with 3d and sub 20ms gaming for £1500. Really don't care for smart features, got my Xbox S for that.

Anyone know what the satellite input does? No mention of Freesat built in?

From AO Site on Returns. 30 days to inspect out of the box and return. Clearly they want to be able to sell it again if you return it.

If you're not happy with your product or simply change your mind you must provide us with notice of cancellation within 30 days of delivery to receive a refund. We’re happy for you to unpack the appliance and inspect it properly as you would had you bought the item from a shop. However, if you have used it beyond this, this may have a knock on effect on our ability to sell it to someone else and so where the value of the product is reduced by your use we may only make a partial refund (equal such reduced value) or subsequently charge you for the reduction in value. Where you have not used the product and it is returned in the original packaging you will receive a full refund. Your refund will be made within 30 days of collection of the appliance.

To cancel a product and request collection please call 0344 324 9222. We'll collect your product free of charge within a reasonable time from when you cancel and on a day that suits you. We’ll also refund you the cost of delivery. Please note, even if you choose the Click & Collect delivery method, we cannot accept returns to the store and will instead collect from an address of your choice. You will receive an estimated timeslot on the morning of your collection and must be at the chosen address for the driver to receive the goods from you. If an order is placed for Click and Collect delivery, you are unable to cancel your delivery after 9pm, 2 days before delivery; orders placed for next day delivery cannot be cancelled before delivery. You cannot make any changes to an order placed with Click and Collect as the delivery option. For orders with Click and Collect as the delivery option, if you do not want your product, the quickest way to get a refund is to go into the store you have selected for collection and reject the item. Alternatively you can leave the product in your Click and Collect store and it will be returned to AO after the collection period has expired, this will mean your refund will take up to 21 days to reach your account. Our 30 day cancellation policy also applies to any additional services you may have ordered. If you have ordered any additional services for a product then these will be automatically be cancelled when the order for that product is cancelled, unless the service has already been performed. If you order an additional service and expressly choose for that service to be carried out within 30 days of order (e.g. by nominating next day delivery, weekend delivery, a specific timeslot, or requesting an installation or collection within such 30 day period) and such service has been carried out, then you are deemed to have waived your cancellation rights and we shall not be under any obligation to refund any charges paid for any such additional services.

We want to make Christmas as easy as possible for you. Whether you're buying gifts for others or a treat for yourself, any unused products bought between 16th November 2016 and 24th December 2016 can be returned up until 31st January 2017.

Computing orders can't be cancelled or amended after your order, but they can be returned after delivery.

Please note that software purchases are non-refundable.

Computing products can’t be exchanged. Instead you are able to return your item for a refund, and then place a new order. If you wish to cancel your Computing order and it hasn’t been delivered yet, you can refuse delivery when it turns up and it’ll be sent back to us.

how about this model?
UE65KU6400

[quote]Anyone know what the satellite input does? No mention of Freesat built in?/quote]

It has FreeSat built in, although only seems to do 1080i compared to my Humax box 1080p. programmes can be recorded to a usb drive etc, although not as user friendly as my dedicated box.

They matched the price with the coupon 715?

Watching one of these now. Beware if watching SD content any closer than 3m, looks rubbish!

Still an LED not OLED, the proper 4K TVs that have many of the LCD issues ironed out.
Going to have look at those next year around Black Friday, spent enough on Christmas now.

If you can afford a bit more, for the 10-bit HDR 65M7000:
John Lewis £1,149.00 5 year guarantee included
Amazon £1029.99

Heat added.

[quote=chublet]
You can select All Channels or Free Channels from satellite dish.

Connect the TV to satellite dish coax cable, pointing e.g Astra 28.2E (Sky UK channels)
Goto setup Menu
Select Satellite Mode
Automatic Scan

Hope this helps

This TV got 9 out of 10 on a review on the AV Forums website.
HERE.

I might go for this, after I got an offer today for returning to SKY.
SKY Q box box set package + sports and movies for £35 a month.
I dont know for certain, but I think there are plans for some sports and movies to be in 4K .

Have you seen the review of this tv on avforums
https://www.avforums.com/review/hisense-he65k5510-k5510-uhd-4k-hdr-tv-review.13152
Given Best Buy - interesting the comments on HDR and what makes a good picture not just how bright it can get!

It's the newer model so it is a step up but it puts it on a similar tech level as the Hisense listed here, so you have to ask yourself if it's worth buying the Samsung at £1249 when you can get the Hisense for £715-£799. I wouldn't spend the extra, for £1250 you would definitely want to take a step up and make sure you were getting a 10bit panel with full UHD premium tech like the 7/8/9 Samsung series.

It's a bit like the old days of LCD/LCD "HD Ready"/ Full HD , you don't want to spend £1250 on the middle of the range, you really want to make sure you buy something from the top bracket or else you'll probably find yourself getting jealous of the new tech after just a couple of years.

To show it better you're looking at the 60" Samsung 7 series £1,499
http://www.richersounds.com/product/tv---all/samsung/ue60ks7000/sams-ue60ks7000
65" Samsung 7 series £1,599
http://www.richersounds.com/product/tv---all/samsung/ue65ks7000/sams-ue65ks7000

comparing those to a £1,249 65" 6 series it's an absolute no brainer, i'd pay the extra if I'm spending over £1k on a tv. The 60" 7 series for only £150 more is a much better deal.

If you're happy with mid range then I'd go for the Hisense here, it's great value at £715, if you want top spec go for a samsung 7 series from around £900 for 55" up to £1600 for the 65". For me there's no real place for the inferior but still expensive tech of the Samsung 6 series.

I've got this TV on order via Flubit. Will end up costing £635 after the Black Friday Quidco cashback and Flubit Elite deductions.

Anyone got dimensions between the feet please, don't know if it will fit on my cabinet

Of course it's not - it is a £715 large screen bargain and not a premium product. If you want that you will need to double your budget ...

As I have said before 8 bit with processing or 10 bit it will make pretty much no difference as long as it is 10 bit capable that is the only important spec.

no they price matched rs price of £800 so its £715 2 year warranty ao or £800 5 years jl

Well answered. I got 2 full hd tvs at the moment and the kids tend to have tantrums at times. So i will hold back until one breaks.

Could anyone help please I'm looking for TVs for daughters bedroom anything over 40" smart TVs and will be used for Xbox one,what kind of stuff should I be looking out for?

Does anyone know if this is wall mountable? I couldn't see where the brackets would fit on the pictures?

Does the TV have a 10bit panel?

(4K/30p) is that right!

Couldn't see this mentioned in the thread before so here goes

Does this TV have a 10-bit panel?























:stuck_out_tongue:

If I didn't already own a 65" TV, I would definitely be buying this.

100% go an see this Hisense TVs before you buy. I was going to buy one but went to see it in Richer Sounds first to try and be sensible. The viewing angle is awful. Even a few degrees off center the colours being to warp and it doesn't look as good.

[quote=chublet]Nothing is broadcast in 1080p, so even if your Human box is connected as such it makes no difference.

Hmmmm....i'm tempted to go with the higher spec model...a lot of tv for the money, and reviews i'm reading about HiSense are pretty much all positive - will probably buy via John Lewis for peace of mind....HEAT added OP :smiley:

Lots of people asking some pretty basic questions about this TV. Google is your friend.....

32 ms lag in game or 50ms with hdr mode on......pretty awesome.....

Is it 60 at 4k or 30

John Lewis will price match crampton and moore @ £755 although it is more expensive it does come with a 5 year guarantee.

I am not familiar with this new comer Chinese brand.
Genuine question. I wonder why would anyone want to buy this chinese brand when you could get quite similar established brand and the price difference is not that big.

http://www.hotukdeals.com/deals/samsung-ue60ku6020-smart-4k-ultra-hd-hdr-60-led-tv-769-99-currys-2562464

4k 60" Samsung for £769.99 ?

Is that the 3rd biggest manufacturer of TVs in the world Chinese brand your talking about ?

I am talking about this deal Hisense in comparison to Buying Samsung a well established brand ....

Find me an "established brand" 65" with specs comparable to this and not £hundreds more- hmmm thought not! And I mean 65" not 60" !

post #115 it is 4k 60", close to 65"

Seems it's even cheaper here:

http://www.laptopsdirect.co.uk/hisense-65-inch-smart-4k-ultra-hd-led-tv-he65k5510uwts/version.asp?

It's only £715 with the code at AO plus free delivery

£1099 on RS
http://www.richersounds.com/product/tv---all/hisense/65m7000/hise-65m7000

Not 65'' though my friend.

Really tempted by this as we are starting to need a second TV.

I currently have a 6- year old Panasonic 42" G20 Plasma which IMO has been absolutely fantastic and I still don't know many people who have a TV with a better picture. Will I notice an improvement with this TV on gaming, Blurays and HD Channels?

4k content is still niche so I am not worried about that for now, especially since I have nothing to compare it too.

I never heard of hisense before a year or so ago...but they provided the screens at euro 2016. They seem like they might be the next LG rather then another low budget chinese brand

use largescreen10 to bring it down to 679.50.......I just pulled the trigger!

I have a 50" 1080P Pioneer Kuro and personally I don't reckon the picture will be bettered by anything other than an OLED. I'm hoping that prices will drop by next year.

For that price ... I've pulled trigger aswell! Thanks for the code by the way!

Great just retro-ok'ing it with the missus now!

Added your code to the deal great work !!

Add to voucher code as well as this works on other screens

But the bullet. Paid £4.99 for Sunday delivery

Don't think you can stack codes unless you doing something tricky I couldn't work out.....only get the option to add one code.

Sorry i meant add it to the voucher section on here as it works for any TV on AO.com

Basically Hisense released their ULED TVs this year and the M7000 is one of them.This gives u the benefits of an OLED tv but at a 3rd of the price.If perfect picture resolution matters to u I woukd hold back and wait till January and see if the price goes down for an even better deal,if not the 5510 does a good job and 4k resolution.But having seen both TVs at an expo the M7000 shadows the 5510 that's why probably the price difference as you especially getting an OLED tv...

I would personally not invest £700 in a new TV without HDR, but decent deal.

I'm so tempted to get this, but do many people have said to only get the 7000 series...

Anyone recommend a 70". I am going from 60" and I think 70" will be more of an upgrade.

This tv has HDR

THIS HAS HDR SILLY BUM

Have a look at this
http://www.currys.co.uk/gbuk/tv-and-home-entertainment/televisions/televisions/samsung-ue70ku6000-smart-4k-ultra-hd-hdr-70-led-tv-10146919-pdt.html
Might not be top of the range, but around £1439 (after the 10% discount in Currys) + some possible cashback

Why would you need the 'go ahead' from the wife?

You give women the power regarding purchase decisions and you're on a downward spiral.

If you want it you buy it.

Hisense? lol

So it does. Very impressive!

I suggest you do some research :wink:

Wow! So l take it This thong is for you among many lingerie posted over the years1

JL have offered the TV for me £715 (5 year warranty). I'm thinking of cancelling my £680 order with AO (2 maybe 3 year warranty) as I trust JL more and obviously the additional warranty.

That's great but I'm happy with AO .. at the end of the day if it breaks after 2 years it's cost me less than a pound day ! .. dinner per day costs more !!

Strange, JL's price match policy states:

"(we don't match online-only or mail order businesses such as Amazon, ASOS or AO.com)"

don't use code GET40 use code largescreen10 as posted by herc lowercase.got tv for £679.50 happy days plus free delivery.many thanks to original poster

Uled, marketing ****. It's still LCD based LED backlit with some fancy dimming and motion smoothing, still no where near the pitch blackness of an oled set. Obviously it's cheaper, which is its main advantage.

£24.99 *

Guys Richersounds are selling this at £799 just ask them to price match with the new code.. and yes they do price match codes.

how does this TV compare to Samsung 7000 series?

your right they wont price match ao

Badly.

Nonsense. The M7000 is not anywhere near the picture quality of an OLED TV. I bought one and sent it back as I was disappointed with the picture which was acceptable but not great.

I currently have a old HD 720p 2007 lg 60 inch plasma, tempted to upgrade, but often see people say plasma still offers the better PQ , my main source will be 1080, should I stick with my plasma or take the plunge!

Slow village internet, ps4, pc and HD free view are my main sources. Gaming is important though.

I am also considering the Hisense 7000 10 bit panel model, my budget can stretch to around 1k

Any thoughts? All advice welcome

People need to learn their distance selling act. Restocking Fees are illegal for a start.

Bit of confusion here, I didn't say they were price matching against AO.

I cancelled my £680 order with AO and ordered from JL for £715 (better warranty and customer service is worth the extra £35 in my opinion.)

JL will price match against Crampton and Moore who have it for £715 but with a 2 year warranty.

To clear up for every one;

AO = £679.50 with 2 year warranty (3 once registered) and code "largescreentv10"
JL = £715 with 5 year warranty and price match against Crampton and Moore
Richersounds wont price match as they want a comparable warranty, they offer tv for £799 with 6 year warranty.

In additional to the warranty offered above, hisense are offering another 1 year once product is registered, so possible may get 6 years warranty on the JL deal.

8 currently in stock at JL!

​thanks. that's made my mind up. I'll wait till the Samsung comes down a bit

They might price match codes, but will want a comparable warranty. AO offer 2 years, RS have 6. I spoke to them they said they couldn't offer a price match for that reason.

Ordered. It'll go back to AO if the picture quality is less than or equal to my old Panasonic Viera LED.

My husband doesn't need permission..in fact it was me who persuaded him to buy this for his PS4 pro....means I can watch all the crap I like downstairs..win win

My wife doesn't even let me have a TV at all in the house. Sort of agree with her. My kids don't even know how to operate a remote!

Quality family time.

Samsungs were lower during Black Friday.

why do you need to ask your wife's permission to get something? pathetic!!

Ordered for the £679 , won't fit on my cabinet so gonna have to put on the wall , any reasonable brackets that people recommend.

Deal of the year imho my mate has this tv Gears of War 4 is incredible on it.Cheers folks ordered

Ordered with JL for £715 with 5 years warranty (price match with Crampton & Moore)

Nice for you. Each to their own I say. We have plenty of family time...still need time for yourself though

Cancelled my order straight away and bought Hisense 65M7000 for £1099 from RicherSounds. Of Course with 6 years warranty. To my understanding K5510 is 8 bit and M7000 is 10 bit. Haven't opened the box yet. Waiting for the kids to go to bed before I do it :smiley:

I always thought they had to have a store within a certain distance also?

I don't have a Crampton & Moore anywhere near me?

thanks for that just sent jl a request for the 715 price match

I've just spoken to my local JL store and they have confirmed they can't price match as its not within 8 miles of the store.

To play devil's advocate, is it not more that Amazon, RS etc. have very good policies in comparison?

If it was faulty I'd understand returning it without question, but sound/picture is surely a reason to either buy something from a bricks and mortar store, or failing that, go and scout out your purchase in-store then buy it cheaper online?

Don't speak to your store. Fill out the price match form via the JL website.

Oh I don't know, maybe 'cos you respect her wishes as an equal in the relationship? And would rather not have an argument that festers... and numerous other things... You might be able to think of a few yourself if you tried a bit harder? :stuck_out_tongue:

My mates got this model ok for films and tv is passable but don't bother if you want it for 4K gaming with HDR on X1 or PS4 it absolutely sucks balls at it.

​It was a joke, in the context of previous banter in the thread. Humour is simply lost on some people. FFS.

Ok thanks :smiley:

As far as i'm concerned my partner has nothing to do with the money that I earn.

yea course it was!

Good for you. I pity your 'partner' tho :laughing:

its worked for 13 years and counting!

No £4.99, really!

Are the ports on this HDCP protected? Want to make sure my Fire TV box will actually do 4k on it.

hey I was born in the city where Hisense is based, their factory has been making TVs since 1960s for foreign market orders only, until private owned 1990s. There is a reason why Panasonic first announced plasma TV in this city, for historical reasons. The other brand from my city is Haier, both of them rooted back when Germany built the city in 1920s. If you interested enough lookup for pictures of city of Qingdao's old town you will see what I am talking about...

Can't say for Samsung but I can assure you quality in general is much superior than southern Chinese manufacturers.

The K5510 is 10 bit panel see link to good recent review. Note in the discussions tab on the review they give details of best picture settings.

://www.avforums.com/review/hisense-he65k5510-k5510-uhd-4k-hdr-tv-review.13152

My Hisense 65M7000 came with broken screen. Will be calling RicherSounds for a full refund.

Looks like I have a 65 inch Hisense on the way soooooo :-

TV stand recommendations please :- Which stand are people using , I am looking for a cheap stand ideally under say £40.00 , Ikea style / argos type prices if possible , does not have to be too fancy , but something that is say 36 - 50 inches in height.

Had ordered couple of days ago using GET40 code. Called them tonight, told them about the new code, and they have refunded me the difference! Great service, and I get my TV for £679.50!

Yea....course it has! :laughing:

I did this also ! They will drop the price if it lowers for seven days if anyone's wondering

for the 65 inch set would a 120cm wide tv stand do the trick for the legs , I see the set is (W)145.8 , what is the smallest width for the for the tv to suit the position of the legs on the set ?

Same boat :wink:

Lawson17 post 93 answered ...

"Checked mine and the stands distance is 130.5-131cm so you should be fine."

I feel sorry for your partner :confused:

No. It's not illegal. I had this argument with trading standards and they agreed with me, the business.
The customer can inspect the item as they would in a shop, but not change the condition.
Using the item changes the condition from New to used.

John Lewis, Amazon etc go further and allow you to test etc. But they are large enough to get manufacturers to do whatever they want, and neither make profit.

Crampton & Moore is showing in a black frame not a silver frame as John lewis and I think this is where JK will refuse not the same spec.

No one is suggesting that a consumer is entitled to change the condition of an item and expect to be able to cancel the contract and seek a full refund. Inspect, examine, establish quality, is reasonable and provided for in the legislation.

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013


http://www.legislation.gov.uk/uksi/2013/3134/pdfs/uksi_20133134_en.pdf

How could one determine if a television is faulty or not without testing it?

AO won't charge you if it's faulty

But they will if it is unsatisfactory, after having inspected it. This is contrary to the legislation and thus illegal.

Only ever bought a washing machine from them which came quickly however I was then bugged with phone calls about buying an unnecessary extra warranty that runs concurrently with the manufacturer's one. They sounded surprised when I said no !

Just to clarify - the warranty with both AO & Crampton & Moore is 2 years. 1st year with the retailer and the 2nd directly with Hisense - you need to register the TV with Hisense.co.uk to get the 2nd year.

You won't get an extra year added to the 5 year warranty that JL are offering if you register.

John Lewis have sold out of the black

65M5500 = Silver
65K5500 = Black

What is wrong with you pansies. Scared of the wife? Are you using her credit card? Grow a pair. Just order the tv and set it up. Would she let you tell her what to do with her money.

Trust pilot pilot is a joke. Reviews are heavily policed. Its became the scam websites review tool of choice

Ordered this through Amazon last week when it was £755 but fortunately enough I hadn't got around to opening it yet so have been able to return it this morning and purchase for £679.50. Bargain!

How did you return via Amazon? I bought the 55" a few weeks ago, again not opened the box. Have Amazon changed their terms as they use to have free returns.

They made up 75,000 reviews ?

​Yes got a free return confirmed via web chat and then reordered via AO

What was the reason of return ? When I attempt to do it online it only pays towards for first £4:95 of postage.

Maybe not but a very high percentage are fake. Google it.

Advice please on the stand / legs on the TV , I am trying to figure out from the pictures if the back legs that are behind the tv , are they spread out the same as the front legs at the widest point ? I know the front legs require 121.5 cm width at the widest point ...help please !!

I have got the confirmation email for the price match from JL for £715 (with 5 year guarantee). Delivery later this week!

No thanks it's a 65 inch tv for £675 I'll take my chances

i tried to get my 40" 4k returned as i had the 6020 too, but just got the return it yourself message. How can i get a free return, as the couriers i found refuse to insure a tv

same here yesss

Visited Crampton & Moore to see the TV. had a good chat with one of the very knowledgable staff members, I returned home without buying.

The TV is very good value and the spec is superb. But each time I spoke to him about the TV in depth there was always a "but"... for example the blacks are black and whites, white but the TV is not 10 bit so it just can't match some of the other TVs out there. As always it's down to the amount you want to spend v your requirements , but for me I wanted a 10bit Tv that had a UHD certified HDR picture so was future proofed. (as much as possible).

For my requirements the Samsung Nano range ticks my boxes as would the Panasonic 902, Samsung 7000 (upwards), LG 950 (upwards), but the price rockets for 65"....

So his view for me was to buy the Hisense 65M7000 (£1034) - aparently this is true 10bit, with the Nano-mesh that give that crystal clear vibrant pictures.....and the price is much cheaper than the equivlanet (£1600). Hisense may be the new kid on the UK block but elsewhere it's very much an established brand.

So I'm not trying to put the 65K5510 down but it does not meet my needs - one thing I did learn, Crampton & Moore
really know their stuff - and as they sell all brands you do get a rounded view from them which is useful as it allows them to translate the lingo across brands.

Off to rest.... my head hurts... then will measure for a new stand and buy the 65M7000.

My TV stand is 120cm wide, these legs are 130ish apart apparently. Any ideas for a solution (other than getting a new TV stand!)

hmmm it is 10-bit, but not ULED. I was after the Panasonic TX-65DX902B (>£2k), but this Hisense seems a no brainer at £680, i may just buy it instead, although 3d would have been nice.

Soled..

Is this tv. In question not a 10 bit? Seems to be varying info in this thread, anyone got difinitive answer?

I just had this tv delivered this morning and I'm just as happy with this one as I am with the other 65 inch curved screen tv we bought on Boxing Day from Amazon the picture quality on both is brilliant

Me too. Delivered today. Nice to upgrade to 4k Amazon and Netflix. Xbox S in 4k playing Forza 3 was amazing. Quality product.

I am soooo glad I decided not to spend silly money. £650 for a telly that will last me a few years is great. When I am ready to upgrade again, I am sure tellies would have taken another leap forward to 8k.

This TV is not a 10bit panel it is a 8 bit panel , the 65M7000 uses a 10 bit Panel.

My TV stands crying out for this 65" the 40" Panasonic just feels inadequate.

I'm not sure either way I've heard people say both 8 bit and 10 bit John Lewis website says 10 though and my Xbox one s seems to think it's 10 bit capable at least.. sorry for the poor pic [url][/url]

As does my q box

Not according the guy - and trust me he knew his stuff.

He also knows how to make you spend 2k on a tele :stuck_out_tongue:

It is a 10 bit panel as above and the sites selling it states this in the spec.

-----
spot on, he mugged u.

But you said you will be ! .. I agree though off topic, either way this is still a cheap tv !

Is it wise to spend £700 on this with only a 2 year warranty, or is it worth spending more for a 5/6 year warranty(about £800 from Richer Sounds - John Lewis are out of stock and therefore won't price match at this time)?

It's £679 minus £11 Quidco so £668 including a 2 year warranty is an excellent price for a 65" 4k HDR tv.

Op you get my heat and thanks for posting.

Even if it breaks after 2 years which I doubt it'd still be less than £1 a day

I've ordered via quidco, delivery on 16th, in time for Xmas, can always cancel before then, but im happy so far!

10 bit according to this website:
https://www.octer.co.uk/product/65k5510-ultra-freeview-anyview

I am in the same boat, looking at getting a bracket to go on wall just above tv cabinet and keep the sound bar on that just below tv, why it just doesn't have a pedestal stand like my currant 50 inch pano I do not know

any recommend a reasonable bracket please

Just installed this little beauty. I sold my £3500 Panasonic plasma (owned for three years) and this hisense more than beats it imo. It's amazing!!! Must be deal of the year!!!

All the owners please play 10 bit content on it and write your honest opinion here for people who want to buy it. Thanks. ​

Please check but any vesa 400x400 will work I think.. that's what mines gone straight onto on the wall, the same bracket had a 50 inch plasma on before that

Ha ha. Same with my OH. Any TV over 40 inches is, apparently, bordering on the obscene.

Can I please ask - how far away from the TV do you tend to watch it from? What in your opinion would be the minimum viewing distance for this TV? Thanks a lot in advance!

10 bit capable - that is the only important point really.

My old 720p plasma was "1080 ready" but it was not a 1080 screen, I'm pretty sure it's a 8 bit panel on this model but 10 bit on the m7000 model

any one asked john lewis as they say its 10 bit if not they could get a load back

I'm pretty sure 10bit is not quoted on John Lewis website under the specifications

they say its a 10-bit set under the product information ive emailed them and asked them about it

Pretty sure that breaks distance selling regulations.

Distance Selling regulations were abolished in 2014 and replaced with the Consumer Rights Act

The relevant portion of the new act:
Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods. This 14 day period is the time you have to decide whether to cancel, you then have a further 14 days to actually send the goods back. A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary.The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop.

You wouldn't be able to turn the TV on in Argos or Tesco before you bought it.

You would be able to assess the build/ picture quality of the display model in a shop.

I watch from about 6-7 feet. Perfect.

You wouldn't be able to turn the TV on in Argos or Tesco before you bought it.

Nothing but praise for AO.com. Their tracking and delivery was amazing!

Just ordered...
And yes, I will get s**t from the wife, as she's like "why change, when current telly is fine"........ whatever!!! :smile:
60" 3D Plasma to 65" 4k , bigger is better right ?! :smile::smile:

Looking for some advice here.... I have the Sony Bravia KDL65W955BBU Smart 3D 65" LED TV which was on offer here last year (Link To Thread)

I am quite happy with it, although the addition of 4K, even at the sacrifice of 3D, seems like a positive move, especially at this price. Especially given I have just moved to BT TV who provided me with an Ultra HD box.

Is it worth my time, effort and money in replacing the Sony with this?

All help appreciated

anyone know how this compares with their M3300 ? im just returning the 40" version and am considering this

They are for people who already have 3d TV's most new models are not 3d

Agreed !

I just received an email back from john lewis saying they won't price match with crampton due to it being a different TV, jl is silver and cm is black with a slightly different model number. Did you do a price match using the same as me?

The key point here is "assessing them in a shop" if you purchased from a shop you would be able to assess it via a display model + you can ask for tv to be tested in store before taking away and to check for damage etc. You may not be able to test it in some store's but you can still open it to check for damage. If the item is sent back with no damage and with all original packaging and documents then the retailer can not charge a restocking fee. As long as your in your 14 day period that is.

I have heard the M7000 is a 10 bit panel but it doesn't have the HDMI circuitry to fully use it ... either way the experts over at AVforums seem to think it makes little difference in the grand scheme of things as the 8 bit with dithering seems to do a very similar job ...

Crampton had the black Hisense 65K5510 at the weekend but it's moot since JL are out of stock on that model(that model/colour is on their site) - they'll just say we won't price match until we have stock.

im sure Crampton & Moore sold the silver 1 last week its the same tv only in silver dont see how they can refuse you richer sounds do the silver 1 so theyll price match them at least

So I broke down and ordered this(via Quidco) after the avforums review - where it consistently scored 8-10 and got a "Best Buy" award, which suggests it has to be a stonking product. My current 49" Philips 4K screen I purchased on Oct 25 is being sold to fund this - and since I like Android TV I'm purchasing a Xiaomi Mi 4K Box as well.

Arrives Wednesday ... :confused:

Must have missed the boat, how are people getting it down to £679 at AO, with largescreen10 and before cash back I only get it to £719, has it gone up?

Yep, it's gone up to 799. It was 755.

Section 29:
Right to cancel without penalty except under the following circumstances
'Section B'
Where the value of the goods is diminished by customer handling.

Changing the condition of the item by using it, diminishes its value. I proved this to trading standards when I resold a 'checked' item (which was a laptop) and the next purchasing customer refused to accept it as it was used and not brand new.

Trading standards agreed that the first customer had changed the condition of the item from brand new to used by definition.

Therefore value was diminished.

Difficult one to prove though right? Maybe if you had sold it as open boxed rather brand new you wouldn't have got the customer return it. If you would have cleaned it up and reset to factory how would a customer tell?

Same goes for the tv, open box ok right? Put on my tv cabinet see how it looks ok right? Switch it on? Now it's used? Ridiculous I reset it back to factory put the plastic twists back on how is anyone going to tell? More importantly is there a difference if there is no discernable difference?....fine if it's covered in scratches.....it's part of the gamble as distance seller to me.....just seems like a dodgy loop hole so unscrupulous sellers can get out of the what was once decent legislation in the DSA government must have been lobbied a bit...

No

Not really. if opening a box and trying an item then the customer handling affects the value. I can easily prove that by showing any 2 products on eBay. One listed as 'Brand new sealed' and the other as 'New but open box' -the value of one is higher than the other in every case and on every item.

I disagree that it is unscrupulous. Why should you be able to de-value my new item if I state that I don't want you to in my terms?

It's my item, why should anyone force me to do anything other than what I want with it?

You want to test it? Fine, buy from a retailer who adds profit to allow for testing etc.

Amazon etc lobby for these laws, Amazon can send any state of returned item back to a manufacturer at no penalty. A small business has no such deal with the manufacturer.

Small business and its employees pay 99.3% of all UK tax and employ 89.3% of all people.

They are not unscrupulous, they are struggling. Business is not evil.

Has anyone used this or similar stands for the 65 inch TV ?

It is designed for upto 60 inch TV but I am thinking It might still do the trick , it is a vesa type pedestal stand.

https://www.amazon.co.uk/Pro-Signal-Pedestal-Stand-32/dp/B00XJRJFNY/ref=sr_1_1?ie=UTF8&qid=1481016936&sr=8-1&keywords=vesa+stand+60

Well your terms are trumped by law unfortunately and the law says " A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary.The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop."

Is opening the box more than necessary, the test is how much I could inspect it in a shop do you think in a shop E.g Argos I would be entitled to see the item out of the box? this is where the law becomes unenforceable to me at this point as to inspect it I would have to take it out of the box at which point you could argue that this then becomes used having said that I have had items many times claimed as new being opened already......It seems the law is deliberately wooly and vague as it doesn't really give any clear guides.

Hi can somebody tell me the distance and the deep of the legs on this telly as I am getting one!! Thanks

You cannot open boxed items in a shop you cannot test or use items in a retail shop.
Sure, you can try any demo models if available.
You think currys would let you wall in, open a vacuum cleaner, plug it in, try it and then just leave it?it doesn't happen.

Remember, the interpretation of this law is great for large business. When I was selling electricals to match Amazon we would have to make nothing.
Trying to stay in business and keep staff is not unscrupulous, but that is what AO is trying to do.

I've opened and tested items in a shop, when buying a camera recently I was shown/demo'd various boxed stock.

Well this is where to me its worthless as its so open to interpretation, "The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop" how can I assess an item if I can't open its box? Argos would certainly let me open the box and have done in the past and afterwards sealed the box up and sold as new....

Indeed, most bricks and mortar shops have at least their most popular models on display for the customer to assess the item, it's quality and whether the item meets their needs.

Additionally, it is perfectly reasonable for a customer in a bricks and mortar shop to request to inspect the actual unit to be purchased, before handing over any cash and confirming the sale.

Since this is obviously not possible in the case of buying from a distance seller, the law provides for the customer to be able to make these assessments in his own home and the right to cancel the transaction within 14 days of receipt without having to give a reason.

Of course, if the item shows wear and tear that is beyond reasonable inspection of the item, then the value of the item is diminished and the law provides that the retailer may make a deduction of the refund due to be customer because of this.

In the case of AO, there have been several reports on HUKD alone of customers cancelling a purchase within 14 days of receipt, having been dissatisfied with the quality of the item following inspection, then AO withholding a proportion of the customer's money and calling it a restocking fee. I don't believe it's likely that all of these customers returned their items having "used" them beyond what is reasonable for an inspection in their homes.

Remember, distance sellers have a higher profit margin in comparison to bricks and mortar retailers, due to the absence of the need to rent a retail shop, utilities, rates, staff etc. They are also aware that they need to have this higher margin to account for potential returns. It's rather disingenuous for a distance seller to try to profiteer from a customer who shops within the law, while at the same time making considerable savings over a bricks and mortar retailer. Rather like trying to have your cake and eat it.

For anyone that had a price match pending, this is back in stock @JL with 5yr warranty

131cm width as quoted on earlier post

Now it can be price matched for £720 (Crampton & Moore)

If you decide to buy from crampton, you can go through quidco and get 1% cash back and £20 off with code HISENSE20 , so £27.20 off of price.

can someone who has this tv help me when you go to system application settings netflix deactivation it says to remove this tv from your netfix account contact netflix if you want to stop being billed for this service and then gives me a long number code do you think this tv has been conected to netflix or is this normal thanks for any help jim

I cancelled my order at AO and went for JL price match at 720 in the end, I thought for 40 quid difference for an extra 3 years warranty it was worth it also I kinda trust JL a little bit more. My goodness does AO.com like to push their TV warranty though 7.49 a month for this tv although it does cover accidental damage etc. Must have spent 30 mins having a heated debate with the guy about the pros and cons of it all while trying to cancel my order........all good fun though!

Another perk of the AO business model, I'm afraid.

I don't mind it so much as I do my research and enjoy bating them but when he started saying things like JL won't cover things like you back light going because it would be classed as wear and tear I had to stop him there and say thanks but no thanks because the stuff he was saying was bordering on libelous....

Just to put a good word in for AO they dropped the price 4 times for me after asking due to the tv dropping in price plus codes etc, two of them were out of there 7 day price matching rules ! .. no complaints from me

I bought 65M7000 for £1099 with 6 years warranty from RicherSounds. Didn't open it as yet. Is it worth paying extra for 10 bit or should I return and buy K5510 from JL?

john lewis just off the phone to me they have spoken to hisense and said they said it is a ten bit panel

AV forums best settings if anyone wants

Hisense K5510 (HE65K5510) Reviewer's Recommended Best Settings

Picture Mode: Cinema Standard PC/Game HDR

Apply Picture Mode: All Source All Source All Source All Source

Brightness: 52 52 52 46

Contrast: 42 42 42 45

Colour Saturation: 44 40 40 40

Aspect Ratio: Direct Direct Direct Direct

Dynamic Backlight Control: Off Off Off Off

Backlight: 26 45 40 100

Tint: 0 0 0 0

Adaptive Contrast: Off Off Off Off

Colour Temperature: Warm Warm Warm Warm

Overscan: Off Off Off Off

Ultra Smooth Motion: Off Off Off Off

Noise Reduction: Off Off Off Off

White Balance

R-Offset: 0 0 0 0
G-Offset: 0 0 0 0
B-Offset: 0 0 0 0
R-Gain: 0 1 1 0
G-Gain: 0 0 0 0
B-Gain: -4 -4 -4 0

https://www.avforums.com/threads/hisense-k5510-he65k5510-reviewers-recommended-best-settings.2068602/

I thought myself it was a 10 bit panel but its NOT a true 10 bit panel like the top end Samsungs. It is an 8 bit panel dithered to 10 bit.

can only go with what hisense told johnlewis who said 10 bit panel

It can process 10 bit but it won't show you all the colours a true 10 bit panel would.

If it is 32 bit is it compatible with my SNES?

Thanks for this but why 4x settings ie 26 45 40 100 ??..

If this if for each hdmi, what's the changes for?.

Thanks again..

I also wondered this !

Does anybody else with this tv have bad light bleed patches as I have 5 big light spots on a black screen from the middle of he screen and then over towards the right of the screen, it's rather annoying as the left side is fine. Should I return it or is that normal?

have a mess with the settings slight problem with a screen line at the right but only see it on normal tv pc ps4 and good quality movies all great the better the source then i dont see any problems blueray or good quality rips around 5 gig and up are really amazing tried some 60 gig films they are fantastic youve got 30 days i think to mess around with it

Yeah cheers JAMESCANN I have had a mess with it but around the middle of the screen there is one big blotch like a very light puddle shape, I might see about sending it back for another, the other curved high sense I bought from Amazon last year doesn't have any light bleed

I had the same problem with clouding on my set and this is how I fixed it.Get a soft dry cloth and rub the screen in circular motions but it has to be fairly firmly but don't rub too hard and voila the clouding is gone.If this does not solve the problem, then return the set for an exchange or refund.Great TV BTW as I am over the moon with mine

Ah thanks I'll give that a go tonight when it's dark and see what happens as the big blotch isn't white like the other light bleeds it's more like an oil slick mark

Fo those of you who have bought this have any of you tried it with a PS4 pro with HDR on at all?

Ive currently got a samsung 55" JU6400 series Tv which i bought a few months back, as much as i like it i wish id of bought the bigger panel and after seeing this hisense im really tempted. Just not sure on whether its a downgrade in screen quality or not though? and id be disappointed even though the 6400 is budget spec i believe?

The samsung had a firmware update a few months back to enable HDR but with it only being 8bit with HDR on the colours are all washed out and it looks worse on the PS4 pro so its better to have it turned off.

Is this the same on the hisense?

Ta

If you are mainly concerned with PS4 pro,I would stick with the Samsung but if you are looking for a better all rounder then I think the Hisense image quality is better.Colours are very vibrant,pin sharp detail and good blacks and contrast.I bought the Hisense to replace a Sony Kdlw 829 and the Hisense 65k5510 trumps it in every way.I looked at quite a few TV's and pound for pound I thought this was the best.No regrets for me and I am extremely happy.All the best Tom

Great thankyou - Yes im after an all round better display that my current JU6400. Tbh i quiet happy with the samsung its just i wish id of bought the bigger panel now and seeing that this can still be bought for a decent price im so tempted by it.

This is the model I've got:

https://www.avforums.com/review/samsung-ue55ju6400-uhd-review.11288

So you think the hisesne is a better all round display than the above?

Thanks again.

Mine arrived yesterday. I am so pleased with it! Hooked to my sky Q box I've had it playing 4k movies and sport. It looks fantastic. Also been watching the 4k
videos on YouTube. Not had time to play with settings yet, but will get those tweaked too. Very pleased with this TV for less than £700.

Thanks a lot i did what you said and the screen is perfect now, they just disappeared, ok another question i have amazon prime and put the grand tour on via the amazon app built into the tv and it looks amazing but how do i get it to run in HDR as that box in the tv settings is grayed out, thanks for any help

I think its for each of this Cinema, Standard, PC/Game, HDR are 26 45 40 100
Example as below
For Cinema 26
For Standard 45
For PC/Game 40
For HDR 100
Hope this helps

Do you need HDMI 2.0 or are older 1.4's ok, I only have sky HD and a raspberry pi playing mkv's??..

I was thinking of going for this, I nipped in to john lewis for a look, but my local store only shows 4 manufacturers TVs, the salesman said they will price match with crampton, but I really want to see the TV in person first

I might have a problem on mine with banding... Not sure it's a problem on this model in general.... Could anyone test this video on theirs? It's the vertical lines type on mine, only when the camera pans (eg in football)

https://youtu.be/p4tXNX-HS04

same here going 2 phone jw in the morning everythings great bar footy and some tv but its driving me nuts its as if the tv made up of 6 separate panels worse on the right hand side

jw could send someone out to mess about with the set or pic another tv or give me the same set but there out of stock of this model so im waiting for more stock maybe newer stock will be fine

Got mine today , looks great , how do I adjust picture setting under hdr, tried it via you tube 4K but it's greyed out

This TV is fantastic but mine has 3 Bands you notice when panning on football, its really annoying, gonna get AO.com to swap it tomorrow

[quote=Juan Kuzov]This TV is fantastic but mine has 3 Bands you notice when panning on football, its really annoying, gonna get AO.com to swap it tomorrow[/quote let us know how you get on m8

£702 at Hughes direct with voucher code xmas500

After reading the comments I did notice a faint bit of banding down middle of screen only during owning in football , the rest of the time it's is such a great tv , gonna see how it goes over xmas and look to see what happens with other people's TVs on here , production date on mine is 19/10/16 so pretty damn new

Can anyone point me in the right direction for good value 2.1 Hdmi leads please for 4k?

okay well I have swapped mine and the replacement has more banding but is feinter

They are making me just through hoops, getting video of the banding to get them to exchange it. But I have to prove it to hisense, not AO! Crazy.

Your contract is with the retailer, not with the manufacturer. If the item is faulty upon receipt, reject it. Cancel the contract, the item is collected and your money refunded.

Oh wait, you bought from AO. Yeah, they'll pass you off to the manufacturer and avoid having to even speak to you if possible.

nope they just want confirmation from hisense that its a design flaw, I did the same thing, took a day and got a replacement and was told if the replacement was bad I could have a refund or a different model.

Can someone point me in the right direction for the Hdr update for this please as mine is greyed out, cheers :wink:

I also have some banding issues when watching football etc, the rest of the time it isnt noticable.

Is banding just an unfortunate feature of larger edge lit screens then?

All LED panels have some form of uniformity issue, but you are right its worse on big screens, premium 1500 - 2000 quid tv's probably are checked for these issues were at 700 quick Hisense just fire these out and take the return loss, I wager the quality control is higher on the M7000 series.