I keep seeing this (for AO generally) and really don't understand the issue.

If it's faulty you can return it no problems, and I have no sympathy for someone who would order an enormous boxed, big TV just to have a nosey at it and decide whether or not to keep...

If you want to peruse it first, get off your ar5e and go and look in a shop!

Can I also add, that the type of people who would moan about this, are no doubt the same who would go bananas if they ordered one and received a repackaged returned unit! Do you think AO should give you a 100% refund, and then send the TVs to be crushed??

For our friend who works at AO above, I will explain.
A distance contract can be cancelled by the consumer, and the consumer can get a full refund. The consumer has 14 days. See s29(1) of theThe Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Reimbursement must be made without delay (S34).
S34(9)- The retailer can deduct an amount that the goods may be diminished by, as a result of handling- this is what AO are probably trying to rely upon. BUT the Regulations make it clear that this cannot be for handling that is not beyond what is necessary for assessing the suitability of the goods.The Regulation is as follows:
"R34( 9) If (in the case of a sales contract) the value of the goods is diminished by any amount as a result of handling of the goods by the consumer beyond what is necessary to establish the nature, characteristics and functioning of the goods, the trader may recover that amount from the consumer, up to the contract price."
So opening something to test it is not beyond what is necessary to establish the nature etc of the goods.
If a company withheld payment in such circumstances, complain to Trading Standards, raise with your credit card company and if necessary just pursue them in small claims court.
BUT if you have run the TV for 14 days, lost the manuals, thrown away packaging etc, expect to pay, this is reasonable.
So you can legally open and look at it and check it and get a full refund.

​What happens when you play the lottery of DSE
or light bleeding?

All screens are different even when it's the same make and model.

I bought a Sony from Argos which had a severe cases of DSE I sent it back and got the same model and it was a lot better. Prime example of the tv lottery. Same applies for light bleeding around edges, some a lot worse than others.

Getting off your **** and looking in a shop at the tv doesn't change anything when it comes down to these two issues. Both are not classed as faults so AO and obviously this company won't help you.

I'd stick with a company like Amazon/Argos/JL/RS where returns and exchanges are easy.

​My thoughts exactly.

I'm assuming these have the same returns policy as their operator, AO? Haven't checked.

Edit: sadly, yes they do


http://www.bootskitchenappliances.com/services/returns.aspx

30 quid more at Amazon. You pays yer money....

I keep seeing this (for AO generally) and really don't understand the issue.

If it's faulty you can return it no problems, and I have no sympathy for someone who would order an enormous boxed, big TV just to have a nosey at it and decide whether or not to keep...

If you want to peruse it first, get off your ar5e and go and look in a shop!

Can I also add, that the type of people who would moan about this, are no doubt the same who would go bananas if they ordered one and received a repackaged returned unit! Do you think AO should give you a 100% refund, and then send the TVs to be crushed??

anyone know if you can get kodi on this?

​My thoughts exactly.

Agreed

​What happens when you play the lottery of DSE
or light bleeding?

All screens are different even when it's the same make and model.

I bought a Sony from Argos which had a severe cases of DSE I sent it back and got the same model and it was a lot better. Prime example of the tv lottery. Same applies for light bleeding around edges, some a lot worse than others.

Getting off your **** and looking in a shop at the tv doesn't change anything when it comes down to these two issues. Both are not classed as faults so AO and obviously this company won't help you.

I'd stick with a company like Amazon/Argos/JL/RS where returns and exchanges are easy.

AO have to abide by the consumer contracts regulations so if you receive the TV and you don't like it they have to take it back within 7 days for a full refund. Just make sure it is in 'new' condition and boxed.

​What is DSE?

Never found a hisense in a shop local to me!

Good deal. How does this compare to the M7000 model?

I agree with ezzer72. Bought a h55m7000 for £590 from AO (price matched without any quibbles at all + used discount code) a few days ago, could not fault their service!

If you are really concerned about things going wrong with the TV when you open it for the first time, AO offer a policy provided by Domestic and General for £6.99 a month. You can cancel the policy within 14 days if you feel you don't need it. My point is, if there was anything wrong with your TV (including accidentally damaging it on installation) within the first few days you would be covered.

Personally, I've found no issues at all with my TV and I'm confident enough to cancel the policy during the cooling off period. Any manufacturer faults from now on should be covered by the Hisense warranty.

Same price at AO with GET30 code

​Dirty Screen Effect.

It's vertical banding common on edge lit screens that can be seen on bright blocked colours like watching the footy.

Can really effect the screen quality but is not actually classed as a fault as it's something that just happens with LED screens.

excellent!! cheers!!

great deal , tempted . moved house and have TV space for a big one now :smiley:

Wish the TVs feet where moveable my unit is only 100cm wide :disappointed:

Standard Refresh Rate of 60 Hz. Is that too low for a decent 4k image?

Agreed. I think its more the hassle if it goes wrong ie what are they like to deal with, also JL & RS long warranty etc. I have bought a few things from AO, some went faulty some had manufacturing recalls etc. They do try it on but if you quote the law they sort it. Me personally I would prefer the longer warranty with a reputable supplier. Thats just me - so its a case of putting this into perspective. Not many wish to purchase it then send it back as they dont like it, more like it does not do what was advertised and looks ****.

proper bitch slapped

No, if the TV doesn't meet expectation (e.g. screen issues) after installing, I expect them to give me a full refund and sell the return as an open box. But then that's why I buy from JL or Richer Sounds or Amazon. :smiley:

Always smh when AO stuff on here gets so hot even at just a few quid cheaper than places with 5 year warranty and great CS.

Agreed !!

8bit or 10bit?

For our friend who works at AO above, I will explain.
A distance contract can be cancelled by the consumer, and the consumer can get a full refund. The consumer has 14 days. See s29(1) of theThe Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Reimbursement must be made without delay (S34).
S34(9)- The retailer can deduct an amount that the goods may be diminished by, as a result of handling- this is what AO are probably trying to rely upon. BUT the Regulations make it clear that this cannot be for handling that is not beyond what is necessary for assessing the suitability of the goods.The Regulation is as follows:
"R34( 9) If (in the case of a sales contract) the value of the goods is diminished by any amount as a result of handling of the goods by the consumer beyond what is necessary to establish the nature, characteristics and functioning of the goods, the trader may recover that amount from the consumer, up to the contract price."
So opening something to test it is not beyond what is necessary to establish the nature etc of the goods.
If a company withheld payment in such circumstances, complain to Trading Standards, raise with your credit card company and if necessary just pursue them in small claims court.
BUT if you have run the TV for 14 days, lost the manuals, thrown away packaging etc, expect to pay, this is reasonable.
So you can legally open and look at it and check it and get a full refund.

Sometimes stuff aint up to the job. The sound quality maybe terrible, so you either put up with it forever annoyed or send it back for a different brand/model. That flexibility is why I wouldn't buy from anyone like AO.

I seen this set at RS today. No motion judder, pic was ok but no SD to try and a cartoon running nonstop in RS cardiff, not the demo I had hoped for very disapointed. Not even content n a stick. Telling people we have a tech issue when you sell tech is not good. Overall I thought the TV was good providing you dont compare it to oled. If the 60 or was it the 65 was as good as this I think I would go for that. As for difference between the sets from £400 to £1200 there is nothing NOTHING to shout about.

Like I said, go and view (and listen) in a shop.

Nice TV If it wasn't for the silly fad bendy screen

NO!

'The Consumer Rights Act 2015 stands alongside Regulations to create a greatly simplified body of consumer law. Taken together, they set out the basic rules which govern how consumers buy and businesses sell to them in the UK.'

Furthermore,

'Most of these changes were important updates to existing laws.'

The above is from The Citizens Advice website:

https://www.citizensadvice.org.uk/about-us/how-citizens-advice-works/citizens-advice-consumer-work/the-consumer-rights-act-2015/


It also mentions on the BBC website which has an article that explains the updated consumer rights act 2015,

'In most cases, buying goods on line is covered by the Distance Selling Regulations, which provide further protections over and above the Consumer Rights Act.'

The article can be found here:

https://www.google.co.uk/amp/www.bbc.co.uk/news/amp/34410782?client=ms-android-samsung

Lastly you bash on about CONSUMER rights act 2015 like as if sellers have some extra advantage over consumers but you only need to look closer, it benefits the CONSUMER primarily (but of course not restricted to) hence the title consumer rights act 2015.

Also, you'll now have learnt, if you've read the articles, that the updates do not 'surpass' previous legislation (I refer to particularly the distance selling act) but is an update to make previous legislation clearer. There are valuable and clearer guidelines to digital content, as an example, which were rather ambiguous before the updated consumer rights act 2015.

So even though you would gladly like to take 45% off someone... It's not going to happen.

Really 4k, we still don't have full HD broadcasts why waste your money on another TV

What bit is the panel on this TV?

Is it 120hz?

Got this before Christmas. Great tv. Xbox one looks amazing on it and the subtle curve makes a huge difference. Extremely pleased. Glad I didnt spend double on a samsung.

Hisense is a very good brand and this is one of the best tv deal of the year 2016

Hisense uses LG panels RGBW

Video Review:

https://www.youtube.com/watch?v=6zwckh1VwqE

I would love to know from owners of this TV, how it performs on SD channels and if there is any motion blur when watching TV. Thanks.

https://www.youtube.com/watch?v=bB457-VYjWE a review from a professional TV calibration expert. Bit thin on how the sets performs in displaying the vast majority of content which is of course still HD or SD. He also does a nice short written review on the boots website.

On display?

Thank you for your advice. I know how to use the consumer rights legislation in my favour should I need to use it. I mainly took out the policy to cover accidental damage during installation and as I mentioned, I will cancel it within the cooling off period as I don't see a need for it.

Is this better than the M3300 or is it the same TV just curved?

I bought this from AO.com and I have bee. Using it with my PS4 pro. I'm well impressed. Only issue is that you can't get kodi on it directly because it runs on opera OS and not android.

Oh for an active 3D version :sunglasses:

Boots is ao they just pay to put there name on,

Any known issues with this TV? I am really interested in getting one. it'll be use mainly for ps4, now TV and the odd movie. . .

How far are feet apart?

bought the 58" none curve... stunning tv

This or the Samsung 6500?

Stuck between this and 55m7000. Is the m7000 worth 200 quid more on a price match at JL?

​mine is the k730 and its excellent tv in everyway i really cant find any faults, even the sound is good.

​i got mine from ao in black friday for £520 i think it was

This or the 55m70000. Which is the better deal/tv?

So do i

well , had mine for a few days and its great value for money, brilliant picture and sound, but bloody hell its big, i had to get a new stand to fit it, battlefield 1 is the dogs B*llocks on it as well :smiley:

Roughly 110cm or about 50 inches, almost as wide as the telly

Is this better than the Hisense 50M5500?

Gave in, and purchased the set. From what I gather, it seems really good from the price. Have done a lot of research and couldn't see a Samsung 7000 series tv warranting the £300-400 extra.

The only thing I'm concerned about is the SD upscaling as most things I watch are in SD

dont notice much difference in SD its still a cracking picture , but in HD, ( 13 HD Channels built in ), you can really tell the difference, it really pops out of the screen !

Anyone manage to pair this with a Windows 10 laptop? My 2 keep failing..