Just came here looking for the exact same picture as have had the increase email this morning and no joy from VM. Do you mind if I PM you my email for a copy of the offer?

I actually do still have a copy, I'll PM you and if you give me your email I can send you a copy.

I dont suppose you still have a copy of this do you (the link appears to be dead)? I signed up to this but today have just had am email through saying my bill is going up by £3.99 a month and speaking to customer services is getting me nowhere!

I wonder as i have put in my notice if putting in an order with BT or others to request a number transfer would help focus their minds to get in touch? Has anyone else got this deal recently their better?

V6 review in Stuff that may be of interest:

stuff.tv/vir…ore

or base it on your own experiences...
I'm on 200Mb and it's always around 180, even with 2 teenage kids hammering it gaming

AVOID VIRGIN

I took out their Vivid so-called 100 Mbps Unlimited Fibre package, recently - speed tests (wired ethernet without any other downloads in background on a virus/spyware-free machine) revealed 20-30 Mbps on a daily basis, in the afternoons and evenings !!

Interestingly I get around 85 Mbps at 3.30 A.M. when nearly the whole country's fast asleep

Virgin are clearly deceiving and cheating their customers !


Avoid at all costs.

That was/is one fantastic deal - thank you for posting the details. Has any existing customer managed to get anywhere close to this deal recently? I see someone else managed to get it for £20.50 on retentions. I have given my cancellation and awaiting the call.

VM retentions and outbound team failed to make any attractive offers, aerial installation and BT it is for the next 12 months !

​that's worth leaving for! will be impressed if they can match it.

Just worked out my BT deal after topcashback and with reward card ,
Television basic package, broadband , anytime telephone calls, plus SIM card all for £11.65 a month !
£34.99 a month not factoring in the reward card and topcashback .
Hmmm beat that Virgin Media !

Just phoned 0800 number, guy in India unable to help put me through to retentions who quoted me over a hundred pounds a month lol, she has now filled in email form for outbound to call me back, fingers and legs crossed for a deal I can't refuse.

​Perhaps a couple of days before it ends, phone them, I tried 3 times and finally got a deal

Hi

Have given VM 30 days notice, no call back yet, getting panicky now :disappointed:

​yeah. BT worked out at about £23 a month after topcashback and BT reward card. I was fully prepared to go to BT but that was worth staying for.

Have given 30 days notice to VM am waiting for them to phone me and persuade me to stay, three days so far, getting anxious here now :disappointed:
Have a BT deal lined up £34 a month including line rental and mobile SIM only, television, broadband, anytime phonecalls.
Just confirmed with Virgin Media my disconnection date of 8th February, no offers made :disappointed:

Does that amount include line rental ?

not really sure what they're up to

I agreed the £35 per month but they sent me the contract (first time in 10 years of doing the virgin dance) but it clearly states 12 month contract with 12 months at £16pm (phone rental is included)
See how much the Feb bill says I guess

I signed up for bt. was about to leave but virgin phoned me back and offered me the full house tv package with new v6 box and tivo box in other room, 200mbs broadband with new hub for £20.50 a month, couldn't turn that down!

just had some time off work over xmas and internet drops every 2-3 hours on my ps4! I only notice the drops when I'm gaming don't know if it's just me but hear allot of people complaining about drops! if it wasn't for this deal I would have left as I'm not gaming as much now I'm back at work

just signed up for 1 year £35 no movies deal engineer coming to install in 6 weeks!! hopefully by next year my area will have the 1gb sky and talk task broadband and I can kick VM in the teeth

I got this package and I already have a TV package. I was one the phone for over an hour to get it though (they even asked me to read out the letter)

So you got this even though you had a tv package already?
I couldn't get close to this price!

Yeah you really must be prepared to haggle for this deal now, especially if you already have a TV package of some kind. I was on the phone for two hours before I got sorted. Worth it for the deal though, top phone package (must be a mistake but who's telling) and guaranteed price for two years

Just on phone to Virgin (0800 number listed on the post) the bundle has expired on the 31st of Dec. However she's spoken to her manager and he's allowed her to process it through. Just a one off fee of £14.99 to activate the bundle.
Get ringing people and thank you to whoever posted the picture of the letter, it greatly helped!

Believe it! I had to haggle and was on the phone ages with them an hour ago but got it! (I was on 100mb broadband and phone for 34 a month and moved to this for 39!!)

After signing up with the old TiVo box, which I didn't want, cancelling, the equipment turning up, me getting a contract for the cancelled deal I've eventually got the full house, 200 meg broadband, weekend phone and V6 for 39 a month with 64 quid installation. A right chew on.

I couldn't get the exact deal but managed to get the same as on offer for £44 a month for a year so happy enough! :smile:

Just had my phone call, 200mb vivid, 2 new v6 boxes (£30 install fee) new super hub, xl TV, evening and weekend calls £47.50 a month, happy with that.

Oooooook so I finally got it! - I had to haggle and cry tears and draw sweat from my brow but got there in the end. They seem to be clued up on a lot of things though and the retentions guy who put it through for me basically said I'm only getting it because people have told me to stop my cancellation twice, two people have told me I am eligible (before telling me I am not) and that I've been on the phone for 2 hours + lol and he wanted it sorted.

1. Cancelled early Dec - Was hoping for a call back from Virgin

2. Saw this post today, decided to phone Virgin, asked them if there are any deals, mentioned I hadn't got a call back. Retentions guy had no clue what deal I was on about for existing customers. Told me I should sign up to the new customer deal with another member of the household.

3. Posted on here, was told to try calling the actual numbers posted here. I used the number on the screenshot which ends in 1 rather than 4. Chose option 2, got put through to the sales team.

4. Mentioned the deal to them, got put on hold numerous times. had to cancel my cancellation which added more time on the phone (thank god for wireless headsets). Eventually the sales rep came back saying the letter also says you must not have a TV package blah blah.

5. Offered me some deal I didn't pay attention to that starts at £76 and rises to £119, I had to cut him off and just told him to put me back to retentions. Been on the phone for around an hour at this point.

6. Asked the retentions guy to reinstate the cancellation, came back saying he sees I had a letter for the full house deal, told him I wasn't eligible due to having a TV package, said he would see what he could do. Came back saying the sales team have no idea how I could have the letter, no one my street is on the mailing list let alone my name etc, asked if I was being honest, told him I was etc. Told him why I cancelled beforehand.

7. Told me that my tv package is stopping things, he cancelled it on the spot, made me wait 10 minutes on hold to let it go through. Came back saying that after some back and forth and some arguing he has got it put through for me and that the sales teams incompetence and being on the phone for a couple hours helped me out.

8. We seem to have the top phone package rather than simply weekends. Also getting a new Virgin box, not sure which one it is to be honest but its due next week, self installation and a newer super hub.

Currently on hold to them, tried to blag it but because I have a tv package they won't put it through, which many have said but thought I'd try my luck. Person I spoke to also said the promotion apparently ended on Dec 23

I'm not tied into my contract but didn't get a call back from Virgin, disconnection is due to happen on 5th Jan. Will see what they offer me now though.

Edit: He mentioned a package with discount starting at £70 so just told him to put me through to retention's lol

My call back was Wednesday, these deals are only available in Dec so maybe worth calling again and ask what they can do for you
Jan deals may be similar and they always call if you've handed in your notice (unless you were tied into a contract anyway in which case the penalties for leaving would mean they care less)

Blag it that after you cancelled you had the letter come through the post and would like to accept the new deal.

Phone the sales team on the 0800 number.

Are people still getting this deal?

Cancelled nearly 30 days ago, no contact from the outbound team. VM rep even mentioned to me that they haven't tried to make contact.

Mentioned this deal to people on live chat, never heard of it couldn't do it. Spoke to two people at retentions, both hadn't heard of the deal and couldn't do any deals for £40 with 200MB

Tried going for 152mb and was told by both that they only offer 100mb or 200mb deals. Even said I should get someone to sign up as a new customer and try that method, deal still works out at £55 a month though.

​Install remote control app. Works a treat. Fun when your other half hasn't a clue why the channel keeps changing :sunglasses:

Bit off topic, but does anyone know if the new V6 boxes remote will work in another room (since it uses a wireless rather than infra red type signal)?

The reason I ask is I am hoping to get this and would like to be able to watch it in the room next door too via a HDMI sender or HDMI over LAN or similar (any advice on these kinds of gadgets would be great too), but since the V6 doesn't use infra red for it's remote (so traditional ir repeaters won't work) my plan is going to be scuppered unless the v6's wireless signal is strong enough to work through a wall.....

I didn't ask, I've got 2 Tivo's full of stuff I want to keep and I'm not too bothered about how slow it is

​Did they offer you the V6 box?

Hi :smile: thank you very much for posting this. I've just got the deal and left sky

12 months with a 12 month contract
I've had to pay £14.99 for a hub3 delivery

How long was the contract you had to take for that?
I'm going to ring and give my 30 days notice soon, but having looked around at other services it looks like there's not much competition if you want broadband speeds like virgin :thinking:

Would anyone like to share the referral of £50 each with me? :wink:

They wouldn't give it to me so handed in my notice on the 22nd
They just called back and although they couldn't give me this they've given me the £35 (inc line rent) for 200M with TV XL in 2 rooms
happy enough with that

Nice one!
Looks like I'm calling to let them know I'm leaving as soon as they're open again!

sorted, got the letter for the £30 100mb offer but quoted code from this post and now getting this instead thanks OP.

Fingers crossed I get a call today maybe then!

​One of the most surreal phone calls ever. VM contacted me today and asked why I was leaving. Mentioned a 'mate' had just been offered 200mb, TV XL and weekend phone for £39 (caught me on the hop so I couldn't quote this exact deal). Offered me what I have already for £35, I said ok, he thanked me and said 'done' and wished me a merry Christmas and clicked off. 90 seconds call max. No emails but checked my account and now have a credit in my account which brings me to this month's bill of £35. Delighted. Been with Cabletel, NTL and now VM and this is the cheapest I've ever paid!

Amazing deal just called first time answered with 15 mins the deal was completed £39 can't go wrong with that !!! Would recommend this deal to anyone who has just the bb and phone !!

On the contrary, I would love to get one of the TV tablets (not at £299 though!). You miss the point that just because it is branded as a TV tablet, unless VM have somehow locked it down, since it runs Android you could enjoy all you favourite games and apps with a large format view, would make games a lot more fun and immersive, could be good for reading digital books and magazines especially. it's a respectable spec, the screen could be higher res for a 14" but the choice makes sense since most streaming TV is still 1080P or less.

At first I thought there was no hope of getting it with this package and there probably isn't, but reading the review of the V6 in Stuff magazine did make me wonder if there was some hope as they quoted the price at a more realistic £229 and said it was included in some packages, suspect it will be top tier only, but could be worth asking, has anyone tried?

I had this in the post. fab offer! does anyone know if you can transfer it if you move house?!

Its Mr Malone now as VM was sold to Liberty Global a while back and the new owner makes Branson look poor. en.wikipedia.org/wik…one

Not a chance they want £299 for it. Besides it runs virgin TV anywhere and anyone who​ has used it will tell you how bad that is. Also all the features it promises are not actually working yet. You can only download /stream limited content and its only available in SD format. £300 for a 14in SD selective TV no thanks Mr Branson.

Hi just looking on the net, And apparently there is a telly tablet that works along side the V6 box from virgin. It has a 14inch screen and has a stand on the back of it to watch it hands free. This is the link to the review I found stuff.tv/vir…iew It say's it should come with tv and broadband bundles, I wonder if we could try and get this? Which would be a big bonus. :smile:

Just tried for the third time, ended up telling them to cancel it all and handed in my 30 day notice. They either phone me back with the offer or i am off to sky for half price as per the offer on sky's website here:
sky.com/sho…sky

People just keep phoning! I spoke to them 4 times! once last week before the deal came on for this, then forth time lucky I struck gold(well in my eyes anyway) ironic that it actually came from the Indian call centre!

Many Thanks to imcg30 for bringing this deal to our attention :). I have just got this deal so for a extra 52 pence on what I pay for my broadband alone, I will get a upgrade on my broadband from 100Mbps to 200Mbps and this tv package as well what a bargain. I will be paying £20 a month for this deal then I pay the line saver upfront. So paying for the line rental upfront this works out at £36.33 for this deal overall. I have opted for the V6 box as well for £49.95 and an activation fee of £14.99. So this will run for 24 months at this price so they say, But your are only tied in on a contract for 12 months. Thanks again :smile:

Just rang and canceled. Wanted me to wait until I had a date from a new supplier but told him to just cancel it. Best he offered was about 55quid and not new box. Hopefully we get the call in a few days to join us back up with a decent deal

Wouldnt go below £58​ for my current 150mb, weekends, TV XL and 2nd Tivo box (now £70+). I too have cancelled. Hoping that outbound retentions will give me a call and do better!

Having been passed around 5 people when I called on Monday, all of whom eventually said I wasn't entitled to this deal, I initiated cancelling by contract with them. Yesterday I got a call from Virgin and now have the bundle at £39, along with a free V6 & superhub 3 being installed on Sat morning (23rd). Quite happy to stay with them now!

I don't think hours have anything to do with it. I rang 150 about 4pm and got the UK team who told me to dial the 0800 number and got a lovely Indian lady who signed me up!

just spoke to india...My current package doesn't match the stipulated terms and conditions for the offer!

Tv-M+ Vivid 100 + talk weekends

I'll phone back when the UK team are working.

Sweet. Self install on 29th. Thanks op. Clicking hot isn't enough for the money this saves, if you pm me your PayPal I'll buy you a pint!

No questions asked. Rang 150 and the guy told me to call the 0800 number and choose option 1 as they have a dedicated team. I only had phone and 50mbit broadband as I binned TV and 150mbit about 18 months ago as the price got out of hand. Be great to up to 200mbit as 40-50gb game downloads and regular patches are a pain on 50mbit. I can't imagine how anyone copes on old adsl these days.

Thanks fitting my V6 on 3rd Jan £46.50 with my other TiVo in a different room.

Thanks for the heads up. I just had to go on chat, the whole bundle was wrong. I've now got it in writing that I will be receiving the full house movies limited edition bundle on the 30th January. There is still a discrepancy with the V6 box, I was offered it at £49.95 but the guy on chat said its £104.95. I might just leave it rather than rock the boat seeing as I will be paying less than I am paying now for broadband and phone.

I had 70MB and telephone talk weekends and used to pay £42. Got this deal and now got 200MB, TV and telephone. very good deal. though i had to pay 14.99 for activation

Just had virtually the same. Phoned sales they told me they couldn't do it and passed me to retentions who in turn passed me to the outbound team.

The outbound team asked me when I got the letter, I had to blag it that it came on Monday then they asked me why I had waited until now to phone, again I had to blag it that I was working away, then they asked me to read it out to them (thanks for the screenshot :p).

An hour later I actually got the deal. :smile:

​Retention can email outward bounds to request a call back. As far as I'm aware there is no direct number and you can't be transferred to them neither.

what is the difference between all these 3 teams?

Is the sales team the 0800 number, the retentions team the 150 (i want to leave) number and then they can pass you onto the outbound team?

Check your documentation / email monthly total when you get it - cheeky beggars put ours at £55 a month - just phoned and it's corrected now... Funny how these errors always overcharge rather than undercharge isn't it?! :wink:

yes I already had all 3 and they gave me the above...

That is one fantasic offer and i am rather jealous lol-it just shows you what can be done.

This is what I am waiting for, gave my notice today. Still going with sky 4k (friends and family code) just want to be offered a decent deal for phone and broadband with virgin (keep vivid) fingers crossed.

Got the deal and added the v6 box for £49 + £15 'admin' fee. Happy with the deal and already have Internet with them and has been very good for a few years. Quoted the formal deal title and they're installing early Jan.

​30pm total I did get a break down and to get it for that price I was charged advanced line rental but that was credited back at the same time as being charged. It's actually £30.45 because of the handling charge

Did the £30pm include line rental? Or was that separate?

​I was in the exact same boat so I cancelled everything and went to bt. 3 days later bt contacted virgin regarding my change to them and within hours I was called by virgin outward bound team (these are the guys who can authorise pretty much anything to keep you). I got the full house +movies, v6, superhub 3 and a secondary tivo. In addition I was given a £50 credit as an apology no charges at all for activation or boxes and a total £30pm (which I can confirm to be correct having my new bill since generated)

My advice is if you are unhappy then walk. Don't threaten to and then do nothing actually cancel and wait. You have a 30day period should you have a change of heart or don't have them throwing themselves at you.

My friend and I have his annual dance with virgin and joke about it but this time I really did have my mind made up until they came with an offer I couldn't refuse.

That's pretty much convinced me to give up trying,i'll bring my SkyQ order forward now.Feel as if i'm begging Virgin to keep me,it should be the other way round!

No go! Even if i cancelled the TV, my name isn't on the list of eligible customers so i wouldn't get the offer. Disgusting if you ask me, am getting ripped off!

Was offered the old TiVo with the full house bundle, TV, phone, 200 meg broadband for £39 as above but no movement on the V6. Not without the bundle going up to £80. Moved away from Virgin for the TiVo so no chance I'm going to get stuck on it for another two years.

Thanks for the useful info.

I've now cancelled the full monty upgrade or whatever it's called - couldn't justify £39 per month plus a £100 one off charge.

I'll just stick with £17 per month for 70mbs internet plus line rental with talk weekends and continue paying an extra £10/month for a high quality IPTV service for another year.

For anyone looking at getting the v6 box thinking it's going to change your viewing I would wait. I have had the v6 since Saturday and while navigation of menus, on demand and movies is instant the other features such as apps are very hit and miss (even Netflix won't load).
Back this up with the fact this 4k hdr unit may be able to provide stunning picture quality virgin actually have zero rights to ANY 4k content. If I didn't get mine installed for free I would live with the slower menus etc till this box is the new norm and virgin stop charging for it.
Just my opinion but really anyone without a new v6 isn't missing out on anything special.

No such luck it went back and forwards best they would do for me is VIP 2v6 boxes bundle etc usually £120 but said £97.30 for 12 months but had to buy the boxes and installation upfront :thinking:

It was probably a UK call centre then where the online chat was based.

​Got basically the same offer but with sky cinema and BT sports for £38....wait is that not what this deal is? They actually don't have a clue. Anyway, was the wife on with them, just waiting on the email to confirm what it is the Mrs has actually signed up for...

Just tried again with online chat.The guy was next to useless,said there was no such offer. He couldn't even spell my name correctly even though it was there in black n white (_;)

I did receive the letter and just got off the phone having ordered it. I paid the extra for the V6 box. Total charges are £65 one off fee - £39 per month.
I have the VM 70mb BB for £32 already, and Sky for £50, so I will be saving £500 per year on this deal, and getting faster BB to 200mb

I see what you mean. It is possible there is more than one model of standard or original VM Tivo but certainly not that I am aware of. The only differences is in the HDD size, in that you can get a version with 500GB and one with 1TB but the 1TB model has no other advantages.

One thing is for sure, they certainly have a surplus of them as they offered me a brand new one today when I called, I would have thought they would be down to used and refurbs by now. They wouldn't stretch to the 1TB though, if they had I might have just took it as a stopgap to the V6...

Right ok thanks but think I misunderstood, I thought you were saying there was a version 2 of the older TiVo box. I have seen the new box first hand as the engineer who brought the replacement v1 TiVo box showed me one. Apparently they call it the "leapfrog" box and they tested it at their office with a 1gb internet line to see if they could break it but it stood up to all the tests.

It would be pretty obvious if you got the new one as it is a completely different design, see here: uswitch.com/tv/…ew/

You almost certainly wouldn't have got the V6 as a simple replacement. the new one probably is a bit faster because it has a empty HD and all the series link and episode lists are empty. Most PVRs will become slower as the HDD nears capacity...

Just gave my 30 day notice offered me hardly anything, loyalty discount for broadband was the same deal as new customers so I said no thanks. Il sit patiently for a couple of weeks and wait for a phone call.

Tried calling again. I couldn't get this offer but was offered a deal fairly close to it, but sadly with the old Tivo, but was told I could probably secure a upgrade to the V6 at a later date (a few months down the line) as they are likely to drop the additional charges with time like they did on the last one.

The deal I was offered was full house without sky cinema, standard talk weekend and the same 200mb broadband for £35pm. Is somewhat tempting as it's a bit cheaper and I could probably do without the Sky Cinema as I often get cheap deals on Now TV Cinema pass, which is basically the same thing. Just depends exactly how long they would want me to keep that old Tivo....

Good deal?

How can you tell what version of TiVo box you have. I got a new the other week as the original from 2012 broke down. It's slightly faster this one.

You are exactly right the old tivo box is a bit of a relic now and would have loved the v6 box but they would not budge on that £105 extra for it and if i had got them down to even half of that price i might have been tempted.

I still think a £105 one-off charge for the newer v6 box plus £39 per month for vivid 200 internet, line rental, weekend talk, plus lots of tv/sport is a very good price.

Works out at about £43 per month.

I was tempted by their standard offer but typed in 'slow tivo box' into Google and the results didn't look too good.

Only if you can live with V1 Tivo though (see my other post), the original Tivo is a relic from 2011 and painfully slow compared to just about anything else but as you say if you can live with it's limitations it is a good deal for sure for some that will be a big if.

Personally I'm going V6 or bust....

Thanks for clarifying. I will keep trying as I might get lucky but I think this deal is going to be too pricey for me. I wouldn't take the original Tivo if they paid me as it is painfully slow and though slight has a poorer softer picture than Freeview/Freesat on the HD channels (though that could be true of the V6 too). I had the Tivo since it launched in 2011 (was one of the early adopters) it was always slow but was really impressive technically at the time as Sky had nothing comparable for years but as time wore on it's performance got more and more annoying and I finally got shot of it earlier this year and haven't missed it at all.....

The original deal posted by the op is not brilliant because includes a charge of £105 for the v6 box hidden away in the small print but you have got to admit if you just get the old tivo box with this package you have got a good deal and hopefully in a few months time you might get the v6 box for free with another phone call as this box might come as standard just like the sky q box is standard on most of skys new packages i think.

Thanks.

If you're going for the standard Tivo box then I think you just have to pay £14.99 activation + £40 installation charge (£50 extra is for the V6 box).

Would be grateful for other people's experiences with regards to this £40 engineer visit/installation charge and whether they're paying it on their first bill? (either with standard tivo box or the new v6 box).

I'm beginning to wonder whether it's been mentioned at all for some people going for the deal over the phone...

Did you have all three services from them?

Mine is self installation with tivo box and new router when i get it so no engineer involved here and still 15 quid activation fee so basically 15 quid for me to attach some cables and make a phone call to activate the services,a bit of a rip off if you ask me,also did inquire about the v6 box but was about a 105 quid on top all in so said no thanks.

I called through to speak about the deal, sales office didn't offer me anything so I ended up speaking to the retentions team but they couldn't offer me a deal. The person in retentions said that she'll put in contact with the outbound team. in a nutshell, they offered me the 200 meg broadband, xl TV, talk weekends and line rental for 35.99 which they've also thrown in a V6 box with install in mid Jan. Hopefully this info might help someone.

This seems to be getting more expensive all the time! Neither the OP nor the (carefully cropped) letter made any mention of all these extra charges that you have had to pay. So you are paying £105 extra upfront for it all in total? (£40+£50+£15). Not sure I want it so much now!

Has everyone who accepted for this offer been told they will have to pay all that?

Perhaps I was naive to expect no upfront cost on their flagship box but I think £105 is a bit steep, maybe £50-£60 all in would be a reasonable upfront cost. Will try calling a bit more as it has got me itching to upgrade, but perhaps this deal isn't the deal I first thought, though admittedly it's still good if you can afford the extra £105 coming out of your account straight away, but unfortunately I can't....

"I have had the v6 since Saturday and while navigation of menus, on demand and movies is instant"

Thanks for that quick review - not interested in apps or 4k just want a speedy PVR and a fixed low price for 2 years.

I hate it when they charge an 'activation' fee.From experience the engineer calls Virgin and tells them to switch it on . 15 quid for that.

Didnt realise that. Seems almost pointless them even having the 4k box, unless virgin are going to get some 4k content themselves?

I know it has 4k youtube and netflix but so does just about every 4k tv on the market, they are very common apps. If it had amazon in 4k that would have helped a bit but it doesn't.

I think unless i can get free install (doubtful) im going to give it a miss and save £19 pm (currently on £20 pm for 70mb and basic phone) as it just seems a bit of a waste having a 4k box with zero 4k broadcast content....

Nope no mention of installation fee only the activation fee £14.95 + box fee £49.95 - but thanks I will check the contract carefully.

​Not on virgin. Sky and bt are retaining the rights for all their uhd /4k content live and on demand.

I thought the football on BT was 4K UHD

Question for the rest of you who've gone for the deal with the V6 box, did you have to pay a £40 installation fee, along with the £50 box fee and £15 activation fee? Thanks.

Did they mention anything about a £40 installation fee on top for the engineer to set up a V6 box? It's written in small print within the offer letter/brochure and was only mentioned right at the end of my phone call.

We're getting the Full House 200 offer for £39 a month for 24 months, £50 extra for the V6 box, £15 activation fee plus £40 installation fee.

wow this is one dodgy phone call oO but I think I'm getting it.

She tried to give it me without the movies for £30 but mentioned the movies and now its £39.

Now I'm on hold........

tried giving me tivo but I asked for v6 - £49.95 no installation fee

30th January installation

confirmed £39 month for 24 months

now I'm back on hold........

So... I have unlimited calls which I want to keep and that knocks it up to £46 a month for 24 months

Back on hold......... this is the longest I've been on hold

Done.

I was still paying for the original TiVo box for years after it first came out but that's good advice anyway.

They are aware of the deal. It is for broadband only customers. Wouldnt budge. Best they could do was £99 for the box + £14.95 activation. No thanks...

I hate dealing with virgin but just rang they came thru - its £39 for 24 months fixed. also got a v6 box for £65 quid. Thanks to imcg30. Good luck everyone.

Hi, has anybody had a phone line installed and if so, where they charged? Thank you. I was offered the new box for free but £50 for line

ive just tried it for 2 accounts. my own and a friends. i got the deal as i cancelled the TV last year so i was eligible. My friend still has a TV package and i was told they cant add the offer. i tried with the number given above and also by going through to retentions. so basically i am paying half what my friend is for the exact same thing. bit unfair.

Got this deal last night on the number given by op as was on a £20.99 retention deal of 50Mbps broadband and phone with free weekends but slight problem as was told by sales last night my existing superhub will be compatible with the vivid 200 broadband speeds so no new router needed but just found out i needed there new 3.0 superhub router by research so phoned back up on the 150 number to order one so something to consider if you get this package.

​Sorry I binned it in disgust at virgin. If it's any good to you the virgin guy I spoke to said that no one has heard of that offer even though plenty of people have had it. I put it to him is it because virgin media are keeping the deal for their own friends and families.

That's what I'm after too. I'm just going to pay them to terminate my contract. I've had enough of them.

Wonder how that would go down in a court of law? hmmm.

We've been with VirginMedia before it was even called VM, but we don't get this deal because we are already paying for TV, broadband & phone? VirginMedia are a joke.

So now it's open to new customers too but for 12 months. So basically everyone but long term high paying customers. Taking the **** a bit me thinks virgin!

Tried today was told my mates rates discount wont let me get this, 6 years of £110+ a month and I get nothing, cheers Virgin. Tempted to ditch them to be honest has wound me up.

£14.99 activation for TiVo box, not happy, will be calling and haggling to get that refunded and the price reduced!

Just got this deal, didn't really want to haggle as the advisor was a **** & didn't really want to give me the offer by the sound of it. Utter ****.

I'm trying to haggle with Virgin Media at the moment and the best I've got so far is the Fun bundle for £41. The Full House Movie offer would be amazing in comparison. I was wondering if you had a photo of the entire leaflet (with terms and conditions, etc.). The one on here is cut off.

I know that they probably won't honour it, especially since I didn't get a letter. But, I thought it would be worth a shot anyway. Thanks again! I really appreciate the help :smile:

​I had the letter and they still didn't honour it

Got my parents this deal but they had to part with £50 for V6 box but that TiVo box was crap.

That must be in the very small print then otherwise that's illegal.

​The v6 box is a manned installation. But it's really not required mine was done in minutes so I'm glad I didn't pay anything for it.

It's seems just a way to recoup some of the costs tbh. The true costs if you can't blag it free are on the virgin forums. £14.99 activation on all services, £49.99 one off charge if on xl TV as part of a package and £99.99 one off charge if any TV service under xl.

You also must have 200mb broadband to currently qualify as the v6 doesn't have its own dedicated broadband like the old TV which had 10mb in addition to your broadband.

Did you have all three services already?

Does anyone have a picture of the full letter with the terms & conditions?

Thanks

Managed to get the deal today (called yesterday ad was told my postcode was not eligible!), 12 months contract and the offer price lasts for 24 months. Also got the v6 tv box for a one off charge instead of increased monthly cost.

Another xmas present for myself this year!

I'm not tied in but apparently still have to give notice

I was lucky enough to have time and listen to the sales call I received last week from virgin I was only there customer for 50mps broadband they offered me the £39 deal full tv package with movies,bt sport HD,200mps Internet,phone line rental and weekend calls! I had to ask her to repeat deal to me about 5 times #happycustomer 12 month contract think I got though.....!

got it on my 3rd attempt. The v6 was a £49 one off payment (January delivery) but I didn't buy it. I am happy with tivo. Also only one year contract. Still happy as I was paying 36 a month for 100Mb BB and landline only. Thanks OP

I have the same! but call them I managed to get that deal. Make sure you know what's included in the bundle :smile:

I got a sales call from an Indian gentleman today giving me Sky movies for £2pm for 6 months because I had been with VM for so long. It was just a lead in of course to what he was really phoning about and that was Virgin mobile. I told him I wasn't interested in this as the EE signal was so bad near me but he carried on with his script anyway. I asked about this deal, he ignored me then I told him I was interested in taking broadband with VM and one of the new boxes but he continued prattling on about virgin mobile. He'd probably have made more for his company if he had paid attention to what I was saying.

I just got that deal without receiving the letter, even though she asked me about the exact content of the package. I am only a broadband customer, paying £45 a month for 200 MB. so getting a £6 discount plus all these add-on's! nice deal thank you!

1. Can the V6 box be set up via self-installation? Or does an engineer have to install it? (Previous owners of home had VM TV but we don't currently have it).

2. Has anyone managed to get the V6 box for free plus £15 activation fee?

Thank you.

Hi, is the bundle the same but smaller Internet? I might be interested if I could get. Currently on fibre only

You can't cancel a contract if you're not in one in the first place.

Currently at work, I will post a photo of the full leaflet when I go home (sans my address of course). I did post a picture in post number #18. Just on the edge you can see the required quotation though.

That's not really this offer though!

can you post a picture of the one you received?

I just got this offer earlier on the live chat, £62.50 a month with an extra v6 box £60 odd for installation and blah blah but that's been added on my 1st bill so paid nout today gets installed 6th Jan

I got this letter today too, but £30 per month for 100mb internet with everything else the same as OP.

Don't know whether to go for it.

Oh and just to add, the price is not guaranteed for 2 years even though the letter/leaflet is plastered with 'just £30 a month for 24 months'. There's a nice little clause on the back that states 'prices may change at any time during the contract'. Expect 3 price rises within those 2 years, but you can cancel if there is a price increase.

​I called the number above and went through option 2 if that helps.

Tried but no luck even though I'm not tied to Virgin. Managed to get 70mbps for £26, 100mbps £28 (6 months) then £30 or 200mbps for £38. Trying to see if anyone else can offer me better but doesnt look like it...

​The one off charge for the box was £40 but then later on found out activation was £99.

They're pretty clueless tbh,they make it up as they go along.Terrible CS. They called me last week to try and sell me a sports package.This was after i'd cancelled their TV package in the first place.
Guy on the phone today kept apologizing for the delay while i was talking to him.Kept saying the system was slow,taking an age to refresh,update etc.. Pretty much sums up their Tivo boxes.

Called twice and they are refusing to admit this is a deal. I don't have tv, never had but they still telling me there is no such deal

Nope it does seem like it's a general code it states that you only need to quote
"full house movies limited edition offer" so I imagine it would have been a batch sent letter to VM customers.



He said that regarding this deal? That's odd because I received that advertisement on Saturday in the post, and it definitely didn't state anywhere on the letter it was a black Friday deal.

Looks like it's only available to people without their tv service then

I phoned and couldn't get anything like this offer

I only thought about this after I got off the phone, but I'm out of contract with them now so maybe I could cancel my contract and renew for this deal

Or maybe not

oh,he said it was a black friday deal only :grin:‌ :grin:‌ :grin:

What was the charge if you don't mind me asking for the V6 box?

​Nope, I only had broadband and phone line.

I got offered £69 for the first six month £120 odd after that.To be honest i stopped listening after he said £69 so i couldn't quote the exact figure.Terrible really.
The guy seemed to think it was a good deal he was giving me.Saying that he said 'awesome' after everything i said,so i he probably thought his deal was awesome. Can i have your account number,thanks,awesome.Can i have your surname,thanks,awesome. X)
I'm due for disconnection in ten days with them anyway for tv & phone because i got a great deal with SkyQ. They're are clearly not interested.A guy that i spoke to previously couldn't believe i hadn't got a call back from retentions.He said he'd sort it.That never happened either.
This deal is good,but only if you can get the new v6 box from them.I wouldn't want to be tied into 2 years with the woeful Tivo box.

doesn't work for me, website shows, I am currently only a bb subscriber paying £44 for 200mb

35% off Full House Bundle for 12 Months
Upgrade from an extra £32.76 a month* TOTAL £77 pm

Thanks OP! I just got this deal. I was paying £51 for the Vivid 150 and phone only. Now paying less for a LOT more content. I also paid a one off £64 charge to swap to the new V6 box, which I think is worth it. It's being installed just after New Year. :grin:

phoned 3 times and could not get the deal because I have the tv already so I just canceled the tv don't watch it much any way I will phone again tomorrow and see what they say now

Does anyone have a picture of the actual flier/letter??

thanks OP I just managed to get this deal and I have to say I had no issues despite not having the letter. The agent claimed to be checking to see if I actually had it on the systems which apparently said I had.... anyway not thrilled about the TiVo box but the V6 was working out at nearly 100 quid with the upfront cost and installation charges.

tried 3 times, each time being told we cant have it because we have TV already. mum has been bugging me to ring up and make it cheaper as its been getting silly, think I will be looking to invest in a better KODI system and telling them to do one. or cancel the TV then ring up again afterwards lol

Just tried to ask for this package as just on a month by month and wasnt offered anywhere near the same, not even from loyalty department. Best I got was £38 for 200mps £30 for 100mps.... What is the contact number for BT!? :disappointed:

Looking better! £54.50 for V6 box with 1 multiroom box, sky cinema, BT Sports, talk anytime and 200mb, £49.95 for the v box £14.95 set up fee, and they've discounted the installation fee of £40, booked for February, spoke to a Indian chap, phoned them back and its been confirmed! 12 month contract, 24 months fixed price.

Is there an individual code or anything on the letter?

They're all about packages, so individual products are quite expensive. I was paying £70 a month and didn't even have the TiVo box plugged in. They wanted £28 for Internet on its own (their lowest package which was 30mb) though they would do £24 for Internet and phone. Just under a year later and the price has risen to £32.50 a month. If the

for someone who pays almost £100 for the same package (minus the movies) this winds me up so much. I'm knocking Virgin TV on the head in the summer when my contract is up, just keeping broadband. Kodi and a subscription to Ultimate Mania makes VM TV redundant

Every time you phone them you get a different bloody offer, and some are dreadfully over priced, one wanted £111. I finally managed to get £68.50 for 2 TiVo, unlimited anytime calls, 200mb net,sky movies, sky sport hd, and a cheeky £100 credit.. But like all these "deals" you need to get lucky (this was NOT outbound retentions).

Well I pay £55 per month for Full House with 200 vivid gamer so that for £39 is cracking

Will give this a go tomorrow but am guessing they are not going to give it to me.

Just a word of advice about Virgin. Absolutely disgusting Customer service, the worst I have ever had from any company ever!!! This time last year my broadband stopped working and I had to wait 1 and a 1/2 months to have it fixed. They will feed you a bunch of lies and eat up your valuable time in calls to follow up. Shambles of a company.

In the end the engineer that came out even told me they are just contracted out and the fix they did could have been done within days. Even after I Confronted VM about the lies and their incompetence they didn't want to give me any compensation. In their eyes, giving me back my rental for the period I didn't have any service was more than adequate.

The only reason I have stuck with them is because I can't get the speeds they offer on BB with anyone else.


IF they provided a good service this would be a stonking hot deal!

good luck guys but just been shot down by CS on the phone they will lie about the letter and some don't even know it exists, then tried to offer really poor deals and apparently management are aware that the price is wrong, in other words they are full of sh*t and only offer it to whom they want to, but good luck either way folks.

Hmmm... Photoshop of the letter with my account number... Hmmm.... Lol

Just spoke to 2 different guys. 1st told me the offer was only available to people who didn't already have any TV package.. 2nd hadn't heard of the offer and said there weren't any offers available to me on my account but wait and see if I get the letter then they'd honour it, worth asking though.

​It's not live on Tuesday it's live now as people clearly have had the deal already

Virgin at it again telling everyone different things. I'm broadband only, no TV and out of contract. Wouldn't give me the deal said it only available to a select view as its a trial offer

For those interested, I believe the deal comes live Tuesday. I spoke with a guy in customer relations last night due to issues I'm having and he says this is a thing they do each year just before Christmas. He detailed the offer exactly as the post says. Hope this helps

Having recently moved from Virgin's TiVo to Sky Q (which you can get half price for a year), I don't think I'd ever want to touch a TiVo box again.

We kept the broadband (and phone, for what it's worth), with Virgin, since their broadband is better than anything BT have to offer, but my god the Sky box/system is so much better. Loads more content and the box is really nice to use - we got fed up with the spinning circle every time we wanted to watch a recording on Virgin!

One thing worth noting - which is something I noticed with our TiVo boxes (may be different with the V6, but I doubt it) - when watching content recorded on one box on a second box, the quality is very poor - almost SD, and no 5.1 is transmitted - it was stereo only.

just come off the phone with them and been told my postcode not on the system for that deal yet.... and confirmed with the rep that i didn't have the letter.

thx for info just phoned and got deal sending box out the 21 dec very happy

​It's a disgrace. I'm doing the same

Unfortunately they couldn't give me the deal as I already have discounts on my package. Gutted. I'll see out my contract and move to sky

I didn't have the letter and I got it. They told me it was extra £10 a month month after adding the V6 box. I said i wasn't interested at that price she apologies and put it back down to £39.

That's how they can make all these concessions to new customers by robbing existing customers.

I rang them and its only for people who have the letter. They ask you to send them a picture of the letter with the account number on ):

​Good luck :wink: try and get a name so I can phone them directly

On phone now.. apparently it's only for existing customers who haven't got the full package already... I've asked them to try anyway to transfer my contract over to the deal... on hold.. waiting lol

​me too. spemt hour on phone after he said he could do the deal no problem, then said i could have v6 box for 49.95 upfront. so i said yeh why not, then after ages on hold was told v6 box was 7.50 a month on top as well, and the system wouldn't let him do the deal without it. hung up.

Thanks, I was paying £38 a month just for 200mb internet so an extra quid for tv, bt sport, sky cinema and phone is amazing!

​Umm yeah that was a bit ****, admittedly I added a few bits ie multiroom, V6 box, and sports came out at £117 a month with £165 installation!! What a joke, hope I have more joy tomorrow. And I've even cancelled my phone and BB 10 days a go, but still not budging!

If you've paid line rental saver - Is it still £39?

I have been with them for 15 years and they told me this offer wasn't available to me either.

I just got this deal! Very pleased with it. My previous bill was £38.24 so to get all those extras for £39, is pretty sweet :sunglasses:

Only downside for me, is because I didn't have a Virgin phone line, I had to pay the installation fee for that and the TV equipment, but I can't complain. Also the wait for installation is 2 months, which kinda sucks, but I'm in a big city, it's going to be different everywhere, so if you're interested, it could be quicker for you

Was in the same situation as yourself and managed to get it as dint currently have the to so is an upgrade although going to be paying exactly the same price as I was for just phone and bb

​No they paid the line rental up front to give me the offer. As you see its a credit not a payment

when you get through is it a UK call centre or in India?

​So its £49 per month for 24 months?

Got this deal but ended up paying £49 for the V6 installation. Took a while for the operator to thrash it out though. After 24 months goes up to the normal price of £105!!!! Also, not available to install until February.

You need to get through to sales. First guy I talked to in CS though I was dreaming.

Did you get the v6 included via a different number to the above? They told me they couldn't include the v6 in this bundle and if I wanted it separately it would be circa £68ish and if have to order through customer service instead. Any feedback would be appreciated

Received the same letter from them yesterday, called them and yes offer is available for those who does not have tv with them (including myself)
Tried hard to get a second box for another room but no luck, also its tivo box not the latest V6 box :disappointed:

I'll give this a go

That works out at £49 a month. you have paid your line rental up front. If like me you pay it every month. not such a good deal.

I dropped the XL package over a year ago so we were just on broadband 50 and phone at a reduced rate of around £29 I think. not completely sure as I paid for the line rental saver.

I had a similar letter, but for 100mb at £30 a month including line rental. seemed a no brainer for us so our TiVo box will come on Tuesday.

means I can save our 6 month now TV ents pack for a while longer, I get footy back and a spare youview box. Not forgetting the anywhere TV app

One thing to bear in mind, it was letter specific and the guys on the phone were a bit slow in tracking me on their database

​You are allowed to leave 4 weeks prior to the price increase if you were given notice. If it was done by email they will have the date and try to tell you that you are under the original contract.

Am i right in thinking that the recent price increase means they have changed your contract. Therefore you can negotiate a better deal or leave even if you just agreed a new contract before November when the increase happened.

​Ok, just on the phone to them now!! Will post and see how I get on!!

Your poem doesn't even rhyme.

Virgins customer service is disgusting, I lost my TV and Internet because of works they were doing in the area, it then took them ten days to get an engineer out, even though we have two Virgin engineers that live in our street, very poor. If you are a current customer and your contract is not coming to an end then you are screwed, I would not recommend them to anyone and will leave when my contract with them runs out, absolutely disgusting customer service.

I've just received this deal
they kept me hold for a while
the guy checked out the hotdeals site
and said someone from our sales team would call me
they called me and gave me the deal
if you want v6 box though it's 49quid
one off and you need an engineer to fit it
but tivo was free and posted out

I left Virgin Media before the launched their new V6 Tivo box, as they were wanting £77 for broadband, all channels WITHOUT sports and movies and a VERY slow Tivo box.
Jumped to Sky Q 2TB box + multiroom with ALL movies, sports in hd, box sets, all other channels including the Sky exclusive Sky Atlantic, (+1 for Westworld btw) + broadband and line rental for £58.60 a month, (was MSE 75% discount offer while back).
Virgin will need to go some to match the ease of use that the Sky Q service offers, after a sluggish Tivo box Sky Q is flawless.
But i hear good things about the new V6, ..........
pocket-lint.com/rev…ter

At that price I think you could be pretty sure it doesn't...

Does it also come with this Teletablet?

Or just get an openbox lol

​Phone again. Just keep trying. You will get there in the end.

I would assume so. Not sure, best calling them see if you can haggle.

Until they start putting your prices up. Don't believe them.

So am I right in presuming that if I want Sky Sports as well then I should be aiming for the £39 quoted above plus the monthly £32ish Sky Sports cost?

I've just got this deal. No squabbles. Didn't even get the letter - just quoted the package and that it's fixed price for two years at £39. Had to pay a £14.99 activation fee though. Also sending me a Superhub 3(heard bad things about it though). I also called the number in the letter pictured above.

Sure that's true but i think this is at least a bit special because it includes the latest v6 box that virgin have just launched. When sky q first launched it was almost impossible to get it for a reasonable price and it is only in recent months that it has become affordable and even then only the cut down 1tb variant.

Admittedly early reviews suggest the v6 is a much more modest advance than sky q but its still a desirable box in a bargain pricced package.

Id be over the moon if i could get this...

Just got an e-mail about changes in my plan that says the price will be 36£. I need to wait and see when the bill comes.

I just called that number and quoted the offer and the guy didn't flinch. Gave it to me without asking questions

Virgin is probably the best for gaming imo

Unless you've got the offer letter this sounds like just another 'deal' that depends on who you speak to and what mood they're in
You could ring any provider and haggle a good deal or not any day.

​I went to sales who couldn't give me it they put me through to retentions who also couldn't

​How did you get it when I couldn't then

Iv got all that for 39 but for 12 month just installed yesterday. 2 tivo boxes

Phoned and got refused. Phoned back and went to sales rather than retentions and they gave me offer. Just keep phoning and you will get someone in a generous mood!

It's cold from me I'm afraid. I got one of the letters, rang up and was told as I have TV already I can't get this deal and it was just a marketing glitch. When I threatened to leave over it the guy just said "well I think you've got a good deal anyway but if you want to cancel then we will lose you over it!" Never had that before! Not happy with them anymore and will not recommend to people. The only reason I didn't call their bluff is that I need my internet connection. Beware if you have TV already they don't honour it, they blame their marketing department. Only silver lining I got was the person on the phone turned off all the marketing for me (supposedly!) poor customer service though

Absolutely brilliant offer. Unfortunately, when i renewed about two months ago the v6 wasn't out and i was sick of the old tivo so got rid of the tv and got a cheap retentions deal with bb 70mb and basic phone for £20pm. Dont regret it as i still think its good offer though i have to admit id have probably plumbed for this if it was available.

As i dont have tv now does anyone think they might be willing to upgrade me for this price or would they refuse since im now back on contract?

Very tempted to have a go...

Why are you not useful?

Virgin broadband constantly cuts off over a dozen times a day. I've had engineers out on a number of occasions and every time there is a different fault. Very unreliable service. I will be cancelling as soon as I'm out of contract.

works fine for me with 2 xbox one's running, tablets mobiles and kodi on firesticks don't seem to get any slow down

Just tried it but not getting deal because i have basic TV package , but advised not paying for TV..
Still not getting so will go down cease service and wait for call back ?????

Sadly VM don't seem to give a stuff about their existing customer base....until it looks like they're going to leave in droves for the likes of Sky etc.

I had to cancel on the premise I was switching to Sky to get anything out of them. I'm tied in for another 12 months now and the Op's deal is certainly better than I got overall. These suppliers will never learn though that if they treat customers differently (especially new and existing) their loyal user base will inevitably dwindle.

If there was a competing fibre broadband provider I'd have likely stuck to my guns and left them by now.

Managed to get it a few minutes ago, was on 35£ p/m on my normal 200 mb vivid fiber contract. 4 quid extra for TV with sky movies and bt sport, that's a good deal I'd say.

I think to get this offer you have to either give notice of your 30days to leave or as stated not currently have a TV package.

I will now leave virgin first chance I get as they are telling me all they can offer me is the sky movies for £33 extra a month. So I would pay £33 for next movies yet other virgin customers can very the full package for £6 more that can't be right

​Same as me

​Well I left with nothing that's the next they could do for me

So just spoken to them (via 150, thinking of leaving) because I had a query anyway. I mentioned the full house deal and was told it was only for customers who didn't have Virgin TV at the moment to get them to try it.

to be honest you wouldnt get me ringing the number at top of the thread. I would call Virgin directly,

This could quite easily be a scam

How is virgin for online gaming on either ps4 or xbox one as i am thinking of getting their 50mb broadband. This is without their gaming broadband package i'm talking of.

Im currently paying £33 a month for 100mb broadband, basic tv/TiVo and weekend phone calls. I rang up and they said offer was not available. I only joined up in October, girl on phone wasn't very helpful either

do they ask if you got the letter?

I got mine in post yesterday and rang to day getting it delivered on Tuesday but internet speed is now running at 200

​What they said isn't true I had mix TV prior to the upgrade

letter​

So - when ringing the number, do you go through to queries about your account? My contract is up and rang up about two weeks ago and they knocked my bill down to around £40, but that was with medium TV and 100mb BB. I didn't sign the contract they sent through because it quoted a different price to what I'd been told on the phone. Was considering ringing back to cancel - but if I can just quote full house movies limited edition offer and get this I'd be happy. How did you get the offer initially? Was it a letter or e-mail?

Just saw the screenshot of the letter someone posted. Might just cancel and see what they offer me as a bit annoyed about being told one price on the phone and having another price sent via e-mail.

Cheers.

I phoned minutes ago 17/12/2016 and was told this offer is only valid for virgin customers who haven't got a TV package. For me to get the full house movies limited edition offer I would have to pay £73 a month and £114.99 upfront for the v6 box. So it's an absolute iceberg cold from me.

they say that it won't rise i'm supposed to be paying £27.99pm for 12 months , it has risen to £31.99...and my speedboost went from 50 to 50 lol

Presumably you have to be at the end of ones contract? I just signed up for fibre only

Why would I lie Lucy ? Screen shot of my package lol
e28i.imgup.net/Scr…png

I just had the pack through yesterday morning opened it today. Not a bad deal at all for £39 locked down for 2 years.​

is that when you called or did you get a letter?

Why is it people can't read the description provided?

I've just found this on their website and it's £55 per month plus a £14.99 activation fee
If you ring they do it for £39 per month?

Don't believe it somehow. Bit too cheap and to good to be true for existing customers

V6 was installed yesterday and it is so much faster than the tivo box. I also didn't pay any install or activation charges. If you really want to leave and they see you have another provider in place (bt had contacted virgin regarding my line moving to them) then they will offer you a great deal.

​12 month minimum

Mine was for 12months

Are you locked in for the full two years if you take this?

​I cancelled my contract and had signed up with bt and they rang with that offer.

is this a retention deal?

I got this deal at £30 with a new v6 box and super hub 3 they also moved my tivo to another room.

I will let you know I'm next going to try it

Can somebody confirm they received this?