Fitbit Charge 2 - £96 @ Vodafone

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Fitbit Charge 2 - £96.00 - Vodafone Store

£96 Vodafone22 Dec 16

Source: HotUKDeals | Deals > All categories

Opening post

christopherrevell

22 Dec 16

This is the cheapest I have seen the Fitbit Charge 2

They have Large or small sizes and current delivery time is 1 -2 week

There is only one colour which is black and also John Lewis will price match it.

Top comments

baz84

22 Dec 16 6 #2

If it could get me a beer from the fridge I would buy it

Latest comments (64)

Insheffield

15 Feb 17 #64

Hi I emailed the Director of Customer Services (the name of the person on the automated emails) last week he replied within hours and escalated to one of his team to resolve, I got an email the next day asking me to call, but they cant find the order, even though I have an email confirmation of the 3 for 2 fitbit charge2 purchase. Could you tell me who you contacted and how you got your order issue resolved?

freccle

14 Feb 17 #63

£113 at Very, both sizes and all colours

marlot

6 Feb 17 #62

A sensible company would use that as a prompt that they had a bunch of unhappy customers, but I doubt that will happen.

christopherrevell

6 Feb 17 1 #61

update. I complained by email to the directors of vodafone about the whole situation. I got an call back on Firday and they offered me 75% off the £120 price tag and just got it this morning for only £30.

minority

4 Feb 17 #60

I contacted them via chat to be told it was cancelled. I made a fuss about not receiving an email notifying me after a month of waiting.
I then said it was showing as in stock so why did I not get one. In the end they got me to order it again at 120 and refunded me the extra as I was said it was terrible treatment for "loyal" mobile customer, even though I haggle with them every time I need a new contract

christopherrevell

3 Feb 17 #59

just got off the call from Vodafone they cancelled my order on the 31/1/17 because the order timed out. I didn't get any email to advise of this. very poor

WheresmyFitBit

1 Feb 17 #58

Interesting. I hope you get it. I chose to have it delivered to my home address. Which method did you contact them by and were they efficient. Really we should get notification of this happening, before we have to contact them to find out, if indeed it does actually happen !

christopherrevell

1 Feb 17 #57

i contacted them today and they said my order waiting to picked at the warehouse and will be delivered to store with 24-48 hours.

WheresmyFitBit

1 Feb 17 #56

Hi, like others I ordered and paid for my black fitbit charge 2 size small at the beginning of January and have been fobbed off by 'no-reply' emails from them ever since! Although until recently their webpage did show them out of stock today I see they do in fact have them back in stock and are now charging £120, here is the link - http://shop.vodafone.co.uk/shop/mobile-phone/accessories/sku94097 - so where is my, and everyone else's that purchased them at £96? They should prioritise their stock to fulfil our orders, before accepting more at the higher price. Has anyone had any success contacting them? It's a scam and if not rectified by them soon this needs to be taken higher. Vodafone already have a horrendous reputation for customer service for their mobile phones, this is not better.

christopherrevell

1 Feb 17 #55

item is now showing in stock with 1-2days delivery, but no contact from Vodafone.

stuartc

26 Jan 17 #54

the Vodafone shop in Norwich didn't have any in stock when I looked yesterday but John Lewis price matched it for me. Someone else was buying one there at the same time and heard me ask about the price match and got it for the same price too. :smile:

oohbully

25 Jan 17 #52

So has anyone got a Fitbit from this deal delivered by Vodafone, I've been waiting over a month now, even though they claimed they had 2 left in stock when I purchased, when I eventually got through to their service people they said their website wasn't updating fast enough and had been very popular. Now suggesting I cancel, so reckon they can't sell at this price!

marlot to oohbully

26 Jan 17 #53

If you find out how to cancel, please let me know!

I bought one from Costco instead. Arrived within 24 hours.

MrsMcNoodles

21 Jan 17 #51

No, still waiting. They keep updating me every 10 days to say wait a further 10 days. I've been waiting over two months now. It's infuriating. I've bought one from somewhere else now but keeping the Vodafone ones on order just to see what happens. I suspect they'll cancel it themselves eventually. I can't believe they are still advertising them saying 1-2 weeks for del when that clearly isn't the case.

rooney10

20 Jan 17 #48

did anybody else get charged for their order by Vodafone ? Cannot seem to find the cc transaction on my online banking.

marlot to rooney10

21 Jan 17 #50

I don't think they've actually taken any money off me yet.

marlot

21 Jan 17 #49

I ordered this on 27 Dec. I got a few emails apologising it was out of stock, the most recent being 6 Jan. The order number I've been given doesn't work on their online tracking system.

As I've given up hope of it ever arriving, I used their chat to find out status. They didn't know. I asked to cancel. They said they can't do it, and I'd have to phone. I rang vodafone. There is no call tree option to query online orders, so after eventually getting a human, I was passed between several departments (with one of them trying to sell me a vodafone mobile phone contract on the way!). Finally spoke to someone in the orders department, who couldn't find the order either. He refused to escalate, and said the only option was to visit a store. When I asked how a store could help if he could not, he just hung up on me.

NOT HAPPY WITH VODAFONE - that's the worst customer experience I've had for a very long time.

rooney10

20 Jan 17 #47

I never got mine , ordered 28/12/16 ... 3 weeks and 2 days later and still nothing,

Just ordered from Amazon £99.99 delivered and used my Amazon credit converted from Topcashback with the 5% extra free so probably equates to about the same as Voda's price anyway. At least now I will get it and have the fall back of buying from a more reliable company too which has by far the better customer service !!

UPDATE : Cancelled my Vodafone order via online chat and advisor recommended to contact them in future before placing an online order to check stock first.
I recommended that Vodafone update their online ordering system to indicate stock levels at the time of ordering to bring their website up to the level which is considered acceptable by its customers.
I also added that there wont be a future between myself and Vodafone so there wont be any more issues to contend with anyway :wink:

MrsMcNoodles

22 Dec 16 1 #4

I've had mine on order from here now for two weeks and had an email yesterday to say I'm looking at another 10 days before there's an update. It's a good job I don't need it for Christmas.

WheresmyFitBit to MrsMcNoodles

20 Jan 17 #46

Did you ever get your fit bit. I ordered mine in the new year and am getting similar messages. Why did they keep selling if none in stock. If you didn't receive, did you get a refund? Thanks

FBD

18 Jan 17 #45

It's worth checking instore even though the website says they're out of stock everywhere.

Was OOS online for my town but I asked instore and they had plenty in stock (large only). They were selling for £120, but applied the discount when I told them the price online.

thedon

12 Jan 17 #44

additional 12/1/17: I've just got my charge 2 and it's great.

However the Mi band software has been updated since my previous post, and now shows the name of an incoming call, or shows the logo of the app that's created a notification, so does almost everything the fitbit does, but with a much better battery life and at a quarter of the cost - BUT is more cheap looking and the app less polished.

I might return the fitbit, as I'm not convinced the polish and nicer looks are justifiable.

sustar

10 Jan 17 #43

I got my online at the start of the year & put in a price match claim. John Lewis agreed to price match & have refunded me the difference. They did point out current wait time & how they would not normally honour price match.

I'm wondering if they agreed as could not verify if Vodafone had stock when I ordered or possibly even a local store :confused:

Anyway thanks OP for sharing as it has helped me out.

Heat added :smiley:

Splashmo

10 Jan 17 1 #42

I think most just got JL to price match :man:

wayne_130

9 Jan 17 #41

Has anyone had theirs delivered by Vodafone yet? Still says 1-2 weeks for delivery online.

Tj17usa

8 Jan 17 #40

Glasgow in store John Lewis price matched no bother

Wish I chanced it for the gun metal series because they really didn't care lol

Tj17usa

6 Jan 17 #39

John Lewis knocked my price match request back too. I'll try in store and see if they'll match.

Splashmo

6 Jan 17 #38

You could always just order from Voda?

mattwolves

6 Jan 17 #37

JL just turned my request down as the item is not in stock at Vodafone. Doesn't seem fair practice as you guys had the request accepted

Splashmo

3 Jan 17 #36

They match like for like.

So unless Voda are selling the same colour, then no.

Nattygirl

3 Jan 17 #35

Does anybody know if JL will price match on a colour, other than black?

Huggan

3 Jan 17 #34

just got this price matches in store at John Lewis. thanks!!

Splashmo

3 Jan 17 #33

I find eventually you can grind JL down and get them to price match. I think I sent 6 emails to them before they cracked and price matched my Vivoactive HR, got over the Charge as waterproof/GPS/screen seemed worth the extra, with Decathalon. Think they just wanted me to stop :smiley:

vbnmu

3 Jan 17 #32

A quick update: I called JL, they price matched Vodafone for me. This was done on the phone, my order will be due for collection on Thursday.

MitoG

2 Jan 17 #31

I just got this price matched in store at John Lewis Oxford Street. I just showed the cashier the Vodafone website and it was OK.

bluetang

2 Jan 17 #30

I ordered from JL and applied for a price match which they declined as Vodaphone give a delivery time of 1 - 2 weeks. I'm wondering if JL insisting that the other store has it in stock this could be seen as an unfair contract term as if the item is the exact same apart from price what difference is it?

Splashmo

1 Jan 17 #29

The only thing I can think of is there was an influx of people seeing this thread putting in price matches with JL, and they clamped down.

Splashmo

1 Jan 17 #27

Oh. Yeah, the item has to be in stock for them to price match. I'd have thought that would be obvious.

YD123 to Splashmo

1 Jan 17 #28

But Vodafone status has been 1-2 weeks despatch for a while now. Certainly on the 28th it was. I check it daily.

Splashmo

1 Jan 17 #25

Not sure why JL turned down the request. I put in a price request on the 28th, and JL accepted.

...ended up getting a Vivoactive HR instead, tho, as figured GPS and waterproofness was worth the extra.

YD123 to Splashmo

1 Jan 17 #26

Because Vodafone don't have it in stock and apparently that's in their terms. I tried a couple of times but both declined.

bluetang

1 Jan 17 #23

I've just had an online chat with Vodaphone - BEWARE - the Fitbit Charge 2 counts as an ACCESSORY - and their warranty for accessories is only 6 months. I queried it saying standard warranty should be at least 12 months but they insisted it was only 6.
So it's off to John Lewis then - who I spoke to earlier - and who will not price match so I can place an order - as the price match department is closed till Tuesday and the requisite form has to be filled out and sent.

YD123 to bluetang

1 Jan 17 #24

Interesting to see what response you get with this. I tried John Lewis but they would not entertain a price match.

YD123

31 Dec 16 #22

After all the comments above, I'm unsure why John Lewis won't price match for me....

shanewba90

30 Dec 16 #21

I've email John Lewis and confirmed they will price match, ordered through them instead, prefer JL and I can go collect it tomorrow

grover_kk

30 Dec 16 #20

Is there any way to cancel the order on vodafone ?

Yull of Eld

29 Dec 16 #19

Just FYI, I got this today at the Trafford centre in Manchester and they are in the 3 or 2, we got two for £196 and traded the third one in at CEX for £78, worked out at £59 each, bargain.

zippy88

29 Dec 16 #18

Splashmo thank you!!
They've just emailed to say the small is out of stock! Going to have another look but might just go with Vodafone in the end! Thanks again :smiley:

zippy88

29 Dec 16 #16

Can someone explain how I do the JL price match please?

Splashmo to zippy88

29 Dec 16 1 #17

Go to https://www.johnlewis.com/never-knowingly-undersold and fill out the form. You'll need the price/model and url of the vodafone deal. Plus the John Lewis item number, which is 85913039.

Form will look a little bit like this:

Splashmo

28 Dec 16 #15

I also got a price match with John Lewis, but did it online.

HOTDEAL88

28 Dec 16 #14

Just bought this at John Lewis in store, they price matched at the till to £96. So if your looking to get it now John Lewis is a good shout (plus the customer service is brilliant compared with Vodafone) should you run into any problems within 2 years after purchase.

They also have all the colours (although not sure if they'd price match that)

TKD_Andy

27 Dec 16 #13

website refuses to work for me :disappointed: keeps saying cannot process order but no errors or issues with the info I've given them.

Are they doing this price in store too?

steven_whyte

23 Dec 16 1 #5

Has anybody ever compared these to the cheap Bluetooth trackers you can get for about £10-20? The Fitbit doesn't seem to list anything that the other trackers can't do

rohitmkiller to steven_whyte

23 Dec 16 #6

I would like to know the same

sinxa to steven_whyte

23 Dec 16 1 #11

Ive owned a Fitbit, a Jawbone 3 and now a Withins Pulse ox2. It's basically like buying a computer, the first question to ask is, what do I need it for. Consistent HR motoring , sleep, activity, notifications etc. Check the specs as some cheaper bands are as good but make sure they have the sensors you require. The next thing to do is check which App comes with the band, what's the quality of the app like? Is it able to sync with Google Fit or Apple health? Can you synchronise with other third party apps like run keeper and my fitness ? For me I test a lot of tech devices out but my main goal was to track my sleep with advanced technology. Jawbone 3 is the only one out of the lot that accurately tracks R.E.M. Light, Deep and how many times you woke up. Problem with the Jawbone unfortunately the strap break easily so I had to replace. Withings Pulse for me was the all rounder considering I own the smart weight scales and the blood pressure monitor by Withings so I can keep track of everything in one app environment. I would say Withings app and Fitbit compete pretty well although the Withings Smart body scales are far superior.

thedon to steven_whyte

26 Dec 16 #12

I've used a Fitbit One (clip on unit rather than wrist worn) and found it marginally better for counting steps than the replacement Mi band I bought recently for £20. The wrist sensor doesn't seem so good (at least) on the cheap units when your arm doesn't sway as you walk - eg, pushing a shopping trolley / lawnmower / carrying something

I'd like to upgrade to something like the Fitbit Charge 2 as this would have the advantage of telling you who's calling you, or give you a bit of a new incoming text message. The Mi band only flashes up the word "App" to alert you. - Difficult to justify another £75 for this - but I guess I really want a simple smart watch with fitness capability, rather than something an Olympic athlete would need.

Hope this helps?

Lottiesmum

23 Dec 16 1 #10

I bought this from John Lewis on 27/11 for £109.95. Put in a price match claim yesterday and they have refunded the £13.95 to match this price. Thanks OP.

vodka_redbull

22 Dec 16 #3

Good price but maybe worth updating your post to say they only seem to list Black versions.

christopherrevell to vodka_redbull

23 Dec 16 1 #9

updated it :smile:

mexicobart

23 Dec 16 #8

What's the difference between this and garmin vivofit 3 ? I've seen sone Vivofit3 on ebay for less than £50 (bnwt)

jiggy.jay

23 Dec 16 #7

Good price. Hot
I would get this and just buy the additional colour straps. After all it is only the strap that's different. :smile: