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4Tb Maxtor External HDD £55.60 on BACKORDER! RS Online MISSPRICE!
5+ stars +731

4Tb Maxtor External HDD £55.60 on BACKORDER! RS Online MISSPRICE!

£55.60 RS Components13 Dec 16
Source: HotUKDeals | Deals > Technology
Spread the word - don't keep it to yourself
Opening post
McHotpoon
13 Dec 16
Ok, worth a punt, technically out of stock but price has just changed. So cheap its worth the risk - I'm having a go. 4Tb for £55.60 someones fudged that up. Wanted to risk posting to share this with fellow HUKD'ers !!! Stock ETA 23rd Jan.

Please delete if does not meet criteria for deal admins.
Top comments
dreadzone101
13 Dec 16 15 #16
http://i.imgur.com/nfTuUQv.jpg
tawse57
13 Dec 16 8 #6
Big mistake - you will have a countless numpties ordering it and then emailing them to ask them if the price is a mistake and whether they will honour it. Look, I am doing it right... now :confused:
oftm
13 Dec 16 8 #47
Have put my title as Professor rather than Mr so hopefully that shows the c@%!s I'm priority!
stearn
13 Dec 16 7 #5
Seagate, so still overpriced :wink:

Seriously, they won't honour, so why waste time.
All comments (212)
backinstock
13 Dec 16 #1
Worth a punt.
paul555
13 Dec 16 3 #2
No chance of getting it I'm afraid :disappointed:
McHotpoon to paul555
13 Dec 16 1 #7
Still holding out, just hope they dont get notifications when they get 300 orders..... Or a jobs worth call them\email to confirm price.
rodney_jxl
13 Dec 16 #3
Voted hot but doubt they will honour
alanbeenthere
13 Dec 16 2 #4
Place holder price to attract clicks.
stearn
13 Dec 16 7 #5
Seagate, so still overpriced :wink:

Seriously, they won't honour, so why waste time.
tawse57
13 Dec 16 8 #6
Big mistake - you will have a countless numpties ordering it and then emailing them to ask them if the price is a mistake and whether they will honour it. Look, I am doing it right... now :confused:
Kid_Sickarus to tawse57
13 Dec 16 2 #10
Stop it! If you tip them off they'll never dispatch the 50 I've ordered for me and 49 of my "friends".
McHotpoon
13 Dec 16 2 #8
Maybe I should have stayed quite :-( oh well all part of the fun.
kristoff to McHotpoon
13 Dec 16 1 #17
Hope you get it and thanks for posting the deal. It's people like you who keep the site going.
kyeung
13 Dec 16 1 #9
Trustworthy company? Payment taken on despatch or on order?
alanbeenthere to kyeung
13 Dec 16 #11
Rs are a huge company. I dont know about payment though.
stockdam to kyeung
13 Dec 16 #19
Yes one of the biggest electronics suppliers.
piemakers
13 Dec 16 1 #12
i like how they spell maxtor
fubob11
13 Dec 16 #13
expire this deal if you want even a chance of honoring
oUkTuRkEyIII
13 Dec 16 6 #14
Please let me be one of the 49

http://static.skaip.org/img/emoticons/180x180/f6fcff/fingerscrossed.gif
imranafzall
13 Dec 16 #15
it's Maxtor or Matrox ? see their page.
dreadzone101
13 Dec 16 15 #16
http://i.imgur.com/nfTuUQv.jpg
tawse57
13 Dec 16 1 #18
Did Frank give you 50 codes?
Kid_Sickarus
13 Dec 16 2 #20
It's because of you and Buzz I need to sell... I mean 'gift' these so badly. You made me spend the baby's medicine money, dammit!
alangraham
13 Dec 16 #21
On sister site CPC they are in stock at £94.45
Sharpharp to alangraham
13 Dec 16 #22
I prefer Little brothers price
cal8889
13 Dec 16 #23
I like how they have also got the brand name wrong :laughing: have it down as Matrox instead of Maxtor
easymoney
13 Dec 16 #24
Showing £46.33 with free delivery
piemakers to easymoney
13 Dec 16 #27
that is without vat though
tdk2bu
13 Dec 16 1 #25
​lmao could be Chinese knock off. then we're all screwed
SCOUSEKEVIN
13 Dec 16 #26
Didn't you Know Matrox is a cheapo copy of Maxtor, all second user drives. LOL
oUkTuRkEyIII
13 Dec 16 #28
:smile:
alanbeenthere
13 Dec 16 #29
As RS are a distributor they may have an information portal where links/info/pics are updated by suppliers rather than by themselves.
tawse57 to alanbeenthere
13 Dec 16 #31
Feck, this thread has turned into something from Doctor Who.
tawse57
13 Dec 16 1 #30
Isn't Matrox that Chinese boy in Hong Kong who knocks out cheap drives 10 for a quid? :wink:
easymoney
13 Dec 16 #32
​No deal for me then, voting cold
turbo_c
13 Dec 16 #33
hehe
easymoney
13 Dec 16 #34
This is definitely not maxtor http://uk.rs-online.com/web/b/matrox/
Infinitesd
13 Dec 16 1 #35
I had a matrox millennium graphics card back in 2000. It could be the same company.
kford1984
13 Dec 16 #36
Ordered 5
slayermatt
13 Dec 16 1 #37
Seems to be that
McHotpoon
13 Dec 16 #38
I had a matrox mystique in one PC and a millennium in the other boo yeah back in the day. Wow they made those Duke Nukem 3D sprites look awesome.
alanbeenthere
13 Dec 16 #39
It's actually a suitcase stuffed with floppy disks.
ST3123
13 Dec 16 #40
Heated great price. Well worth putting an order in. Small chance they might honour with some limitations e.g. one per customer. Very good price but still not like they giving it away for nothing either, at £55.60 they might break even or make just a small loss that might be worth it for the potential repeat custom you never know....
McHotpoon
13 Dec 16 1 #41
For flip sake, so will I have to blow the dust out when I get read error like I had to when using traditional floppy disks. Think it was always disk 3 of Window 3.11 that always needed a good blow....
dannymcfc1992
13 Dec 16 1 #42
Just ordered 1002 for ebay
shophappy
13 Dec 16 1 #43
Worth a try at this price !
a_user
13 Dec 16 1 #44
Isn't Maxtor Seagate's budget range... and yes Matrox did produce good graphics cards back in the day, they were miles better than the S3 Virge that was the other major card at the time back then. Then Nvidia and ATI (now AMD) upped their game, and the rest pretty much died out.
Hassann
13 Dec 16 #45
Will they charge when placing order or dispatch?
benjammin316
13 Dec 16 2 #46
got my solicitor on standby
oftm
13 Dec 16 8 #47
Have put my title as Professor rather than Mr so hopefully that shows the c@%!s I'm priority!
moley
13 Dec 16 #48
rs are mainly an engineering company we use them at work so worth a try from my experience send them def not a placeholder to attract clicks
HotAddict
13 Dec 16 1 #49
Will give it a go, already have CPC sending me loads of leaflets so may as well get some from RS as well. :stuck_out_tongue:
Infinitesd
13 Dec 16 1 #50
Wow, look at those prices. I wouldn't pay that for a Matrox
Infinitesd
13 Dec 16 1 #51
Man, you are bringing back some memories. Wasn't there like 26 disk in total to install?
damadgeruk
13 Dec 16 1 #52
RS and CPC are not related, CPC and Farnell are though.
McHotpoon
13 Dec 16 #53
Think 6-8 for 3.11 Windows 95 was a beast - over 10 I think.
edd13
13 Dec 16 #54
never thought about it, but it sounds like a great idea, Thanks :smiley:
Infinitesd
13 Dec 16 #55
Really? That's all? I seem to recall having to carry them all up the hill both ways to work. Always seemed more than that. Maybe it was office which had more.

The good old days!
Infinitesd
13 Dec 16 1 #56
Do what my boss does, he puts a M Eng after his name.

I always make fun though. It's not like he's got a Master's in Engineering. Oh wait.....
Gkains
13 Dec 16 #57
Matrox's niche ended up being very, very good analog output as the had by far the cleanest VGA signal for those driving expensive CRTs with BNC connectors. ATI were a distant second and all the others were way behind. Before digital displays and ports like DVI, having a clean analog signal was really important for the resolution junkies (2048x1536 @ 85Hz, or lower resolutions at far higher refresh rates). It's only recently that digital LCD panels have been able to approach that and since 4:3 has almost disappeared 1536 vertical is almost still leading edge - although a CRT monitor to that justice would weigh a ton, cost a fortune and produce a lot heat.
CoolbeansBen
13 Dec 16 1 #58
boooooooooobsss!!!! me likey!
3guesses
13 Dec 16 #59
Pah, that's nothing. OS/2 2.1 (and 3.0 Warp) had about 20 disks. Then you had to install LAN Server on top for network connectivity.

Users today, they don't know they're born...
derp1664
13 Dec 16 #60
Thanks just ordered 70
Bulletguy
13 Dec 16 #61
Well pricing is totally screwed up whether they are Maxtor or Matrox!!
1TB @ £114.77....2TB @ £140.62.......3TB @ £132.50..........and the 4TB @ £46.33

Unless this is some fake website, it's a no brainer bargain basement!!
McHotpoon
13 Dec 16 #62
I remember 'backing' up multiple tape games on to my external floppy drive for my Commodore 128. It was like comparing HDD to SSD for load times way back when.
Yaradabbadoo
13 Dec 16 #63
This reindeer game is a fail i have 10 of the same one!

Anyway my WD external died a death yesterday after sitting in the draw doing sweet FA! I bought a Seagate to copy from the other disk AND WHO would believe it Seagate failed on the same day I start using it!!!!!!!!!!!!!!!!!

Can somebody give me a better way of backing up that does not cost the earth PLEASE!
dannykerner1990
13 Dec 16 #64
going by that TB pricing structures it looks like its meant to be 146 & not 46
dark_shadow
13 Dec 16 1 #65
Lol, gonna give this a miss but do report back if you guys get it!
jono8
13 Dec 16 #66
The fact this has got so hot and the fact they will have hundreds, if not thousands of orders means this won't be happening. They aren't going to order thousands of 4tb drives and sell them all below cost....

If it was in stock then I would say it is definitely worth a punt, with an eta of 23rd January. No chance.
Bulletguy
13 Dec 16 #67
DL-RW's bought in bulk are mega cheap! Sounds like you'd best stick with those!!
foordy08
13 Dec 16 #68
Legally what can they do though? Surely they have to honour the price?
zairs
13 Dec 16 #69
worth a punt, put it on the credit card so money is safe :wink:
Bulletguy
13 Dec 16 #70
It's certainly not worth risking putting your card detail through...........yet!!
McHotpoon
13 Dec 16 1 #71
Legally any online retailer worth their salt would have the T&Cs adjusted for this so that the contract is only completed and legally binding upon delivery. They have got wise to having to make large losses honouring co*k ups. So at any point even if money is taken and you have an order confirmation they can cancel or amend ect and you have not got a leg to stand on.
Baz417
13 Dec 16 #72
Just order one. It will not be accepted. However no harm in trying. The worse case scenario is that they will not honor it and i am not going to lose anything. Thanks OP for sharing. Heat added.
Sashim
13 Dec 16 #73
Email received saying 'We'll email you again to confirm prices and delivery dates.'

Not sure they're gonna honour this...:disappointed:

But heat added anyway!
Baz417
13 Dec 16 1 #74
Whether we get this or not but at least you get this as of now. Lol.



[img]http://i67.tinypic.com/xm1tau.png[/img]
duction
13 Dec 16 #75
I've reported this too RS, merry xmas cheap skates.
Baz417
13 Dec 16 #76
You are surely going to get at this price after your generous action
RustyLogic
13 Dec 16 1 #77
3. Ordering

RS reserves the right to decline to trade with any company or person. In addition, RS may decline to accept any order, whether or not payment has been received, by giving notice of non-acceptance to the Customer by telephone or facsimile within a reasonable period of receipt by RS of the order.


So remember to unplug your phone and fax and they can't cancel on you :stuck_out_tongue:
FleetFanatic
13 Dec 16 4 #78
https://cdn.meme.am/cache/instances/folder85/65554085.jpg
Bulletguy
13 Dec 16 #79
So they will email and let you know it should be £146 and not £46!! Not such a "bargain" after all!!
verbumSapienti
13 Dec 16 1 #80
this is bs. deal should have expired a long time ago.
howdiefellas
13 Dec 16 1 #81
I went for branch collection just to be sure...0 reviews

https://uk.trustpilot.com/review/uk.rs-online.com
unidentified
13 Dec 16 1 #82
Not necessarily. Look and see that the 3TB is cheaper than the 2TB.

4TB's of storage seems to be the most cost-effective purchase right now.



Of course they do :smile:

(Cue the armchair lawyers coming out of the woodwork)
dusktilldawn
13 Dec 16 #83
They may give you a miss pick. And you could end up with a USB thumb drive :confused:
Install one of these bad boys if you have a spare 8k
unidentified
13 Dec 16 #84
Why would they do such a thing?
YouDontWantToKnow
13 Dec 16 #85
No chance I am wasting my time on it (xmas prezzies to buy)

But good luck guys
dusktilldawn
13 Dec 16 #86
Was just joking :smile:
J1927r
13 Dec 16 #87
Will this work for Xbox or ps4?
McHotpoon
13 Dec 16 #88
Will work with Xbone as its USB3 which is what I am looking for.
dusktilldawn
13 Dec 16 #89
It says in the first post did not honour misprice. Or could have been Mrs. Price
cynikill
13 Dec 16 1 #90
ordered this a few days ago, initially got a delivery date end Jan, then moved forward to Dec and then to Jan again. have to admit was going to post it but the selfishly decided that doing so would kill any chance of me getting one.
McHotpoon
13 Dec 16 #91
Sorry :-)
3guesses
13 Dec 16 3 #92
You will no doubt receive your reward in heaven.
3guesses
13 Dec 16 1 #93
Good point. Now where did I leave my fax machine?
3guesses
13 Dec 16 3 #94
No, because you'll never actually receive it.
unidentified
14 Dec 16 #95
lol was only posted within the last hour. Could be completely fake.
Jeikobu88
14 Dec 16 1 #96
Risked it for a biscuit - thanks op
J1927r
14 Dec 16 #97
Any idea if it will work with ps4?
Voltix
14 Dec 16 #98
PS4 supports up to 2TB
paragraph
14 Dec 16 #99
You have done the right thing IMO. Still, even it is posted here later on and possibly all orders going to be cancelled, they would consider the time difference I think and probably honour yours. Do they accept paypal BTW?
unidentified
14 Dec 16 #100
Anyone else notice the order does not show up in their "My Orders" section?
Franzkill
14 Dec 16 #101
For the latter only to back up saves, data and games.

EDIT: Do these guys charge NOW or on despatch?
tariq3877
14 Dec 16 #102
A good deal after a long time
bigdeal66
14 Dec 16 #103
:smile:
r34per
14 Dec 16 #104
Is this 3.5 or 2.5? PS4??
hostime
14 Dec 16 #105
It's now even lower in price - £46.33!
Cochise1979
14 Dec 16 1 #106
That's before VAT. Still 55.60 after VAT is added.

Ordered 1 on the off chance price is honoured.
rasdonny
14 Dec 16 #107
they will not honour the sale as this is not a misprice and they will say they do not sell a

Matrox M3 Black 4 TB External Hard Drive

even the Mfr. Part No. HX-M401TCB/GM comes up as a Maxtor so ordering will be a waste of time.

if they had under-priced (or misprice) a

MaxtorM3 Black 4 TB External Hard Drive
(http://maxtor.seagate.com/files/maxtor-content/homepage/content/pdf/DS1879_1_1512US_M3Portable.pdf)

then they may have to honour the sale.

now if you walk into RS store and buy it at that price then that's a different story :smile:
mr_geese
14 Dec 16 1 #108
I got a silver bearded instead browsing this deal
CrazyBob
14 Dec 16 #109
+VAT
NRE123
14 Dec 16 #110
162 on irish site....hmm
dh12g09
14 Dec 16 #111
Waste of time I fear :disappointed:
danjames922
14 Dec 16 #112
It's a typo. Doesn't mean they won't honour.
Houstieboy
14 Dec 16 #113
Whenever I've found a pricing error, I've kept it to myself for this reason alone.
samgreen19
14 Dec 16 #114
Well this definitely won't be honoured now
Deedie
14 Dec 16 #115
they don't have to honour anything.
harryderouich
14 Dec 16 #116
Ordered, worth a go!

Has anyone had payment taken yet?
rasdonny
14 Dec 16 #117
we will see :smiley:
refaey
14 Dec 16 #118
I don't need one but heated as it's a very good price and a hot deal.
raptorcigs
14 Dec 16 #119
ordered 6000
deeky
14 Dec 16 #120
You seriously think that somebody sits there, looking at each purchase, considering whether or not the buyer is just taking advantage of a misprice?
tangjava
14 Dec 16 #121
OOS now, but available for back order!
sareenshiva
14 Dec 16 #122
I had ordered yesterday, payment was taken out this morning and I got a confirmation from them this morning when payment was taken out! So I think they will honour
plantpot666
14 Dec 16 #123
What the heck :wink:
dhamilton26390
14 Dec 16 #124
Tried it, worth a shot
ST3123
14 Dec 16 #125
With the latest firmware it will take 4tb but the problem is the caddy that will only take up to 9.5mm height without modification and most (maybe all?) 4tb drives are 12mm plus...
bigbak
14 Dec 16 #126
It says maxtor on the case.
Lahn
14 Dec 16 #127
It was never in stock...
Paradroid
14 Dec 16 #128
They don't have to even if payment is taken

"RS reserves the right to decline to trade with any company or person. In addition, RS may decline to accept any order, whether or not payment has been received, by giving notice of non-acceptance to the Customer by telephone or facsimile within a reasonable period of receipt by RS of the order."

I won't be holding out much hope of these actually being delivered.


edit: just had an order confirmation come through on email.
Rkp
14 Dec 16 #129
the part number matches maxtor documentation Mfr. Part No. HX-M401TCB/GM
Documentation
ST3123
14 Dec 16 #130
You obviously not been following this thread. It was oos for back order from the beginning. Sadly means they have tonnes of time to spot the blunder and cancel all orders. If this had only lasted an hour or two i think they might have honoured it on a small scale one per customer basis but there will have been far too many orders by now...
piemakers
14 Dec 16 #131
got email of order acceptance
chada
14 Dec 16 #132
Anyone know if you can crack this open and use them as a SATA drive? Know it is 2.5" but that should still be possible right?
Paradroid
14 Dec 16 #133
I suspect the drive has the usb port built onto the board in place of the sata connector. Like this one (albeit an older usb connector)

http://i1275.photobucket.com/albums/y444/butterfingers110/photo3_zpsdf0f5118.jpg
nige182
14 Dec 16 #134
Lol, I gave them my phone number of 0333 88888888 which is an automated message telling them to email me. Somehow I expect they would email a cancellation anyway.
kypeca
14 Dec 16 4 #135
Like others I have been sent an order confirmation this morning for £46.33 and a delivery date of 31/1/17, so just to check I called them and RS confirmed that is the new price and nothing wrong with it.
Paradroid
14 Dec 16 #136
I may be wrong
http://www.techradar.com/reviews/pc-mac/pc-components/storage/disk-drives-hdd-ssd/samsung-m3-portable-4tb-1301619/review

sems to imply it's a ST4000LM016 disk which is a SATA interface.

4TB Seagate ST4000LM016, 2.5" HDD, SATA III 6Gbs, 128MB Cache, 15mm Height, 5400RPM
McHotpoon
14 Dec 16 #137
Sweet its been expired even though its still available for 'pre order', sweet though. Hopefully this means they wont get many more orders and will honour them!
nige182
14 Dec 16 #138
Sweet if it gets honoured and is that, a bit too high for PS4 but it might fit without the frame.
RedDragonX
14 Dec 16 #139
Got this from RS apparently.

"We tried to carry out a name and address check on the above card transaction as part of our normal checking procedure but I am advised that your card issuer does not support this facility.

As we cannot obtain the basic security check we must ask for a bank transfer instead, which your bank should be able to arrange if you do not have online banking.
I have attached our bank details – if you could email me a copy of the bank confirmation of the transaction I will then use this to trace receipt through our central finance department.

Many thanks for your assistance & apologies for any inconvenience."

Wow, I don't think I'll be doing that
mad569797
14 Dec 16 1 #140
I received a email confirmation but it said the following,
Thank you for placing your order. We'll email you again to confirm prices and delivery dates.

did people get this first?
nige182
14 Dec 16 #141
I don't blame you, RS are a legitimate business, but I wouldn't even do that to Amazon. You might want to try another card if you have one.
zairs
14 Dec 16 #142
they said my card was blocked, I'm now trying with another card, we will see
harryderouich
14 Dec 16 #143
Ordered a few hours ago and got confirmation email but no order in 'My Orders'. Same for anyone else?
sabresonic
14 Dec 16 #144
Yep!
Goodjob
14 Dec 16 1 #145
Ordered last night and just received an email saying 'We are emailing you to confirm your order details'. Delivery date is 31/1/2017. here's hoping.
kford1984
14 Dec 16 1 #146
Same as well got a delivery date of 31/01/2017 so fingers crossed as order has been accepted
Sackboy1
14 Dec 16 #147
Good luck everyone! :smile:
ST3123
14 Dec 16 #148
I got the same, sadly doesn't mean a thing, like 99.9% of retailers they will have a clause that states no contract till dispatch.

Also has anyone had payment taken for their order? It isn't showing anything from my card but my online banking typically takes at least 24 hours to show transactions so it probably hasn't updated....
chada
14 Dec 16 #149
Thanks, looks like I can stick it in a desktop then. Know its 5400 RPM and not the fastest drive, but needed one for Archival storage.
Baz417
14 Dec 16 #150
I also got the confirmation of the order however did not get any delivery date. Lest see what happens now whether they will honor or not.
HoboHouseParty
14 Dec 16 #151
Surely this is a good sign then - if they've actually confirmed the price then we're onto a bargin?
kypeca
14 Dec 16 #152
When I contacted them after the email they said they take the money when dispatched
ST3123
14 Dec 16 #153
Think they have finally pulled it. Seems to let you add it to basket but then when you try to view basket it says "There appears to be a problem with some of the information you have provided. Please review the page and make the appropriate amends before proceeding. If you need any help, please contact our Customer Services team on 01536 201201." and won't let you proceed.

Not a limit on how many you can order either as I tried signed in and as guest and same message.

Looks like this is officially over, only question looming is can and will they honour any of the existing orders?
lucyferror
14 Dec 16 #154
Good Afternoon,

You recently placed an order with us for Matrox M3 Black 4TB External Hard Drive Info on Hardrive. I’m afraid this particular product has proved very popular and we’ve sold out.

As a result we’ve had to cancel your order. You have not been charged.

We’ve got lots of alternative products that might be of interest. The range is available to view at rswww.com .

I’m really sorry for any inconvenience that this may have caused you.

Emma Botfield
Head of Customer Services, Northern Europe

Weird since I've ordered within minutes of posting
unidentified
14 Dec 16 #155
It may be one of those screwups where those who ordered first became last and those who ordered last, became first.

I hate it when companies do that, but they generally couldn't care less as long as they are getting paid.
CoolbeansBen
14 Dec 16 #156
No its gone!
zairs
14 Dec 16 #157
my first order was rejected as they said my card was blocked. my second order is still going at the mo. I have since used the first card
McHotpoon
14 Dec 16 #158
Well only a month until we see if something turns up. Good luck my friends.
McHotpoon
14 Dec 16 1 #159
Good to see you partaking in the spirit of the HUKD community, in a past life you probably worked in a WW2 POW camp reporting holes in the fences, and that was what made your day.... :-)
shophappy
14 Dec 16 #160
I had a message too stating there were issues with taking payment from my card. Very strange as I used earlier in the day with no problems. Will call them tomorrow.
DelhiBoy
14 Dec 16 1 #161
I got a message this morning confirming order and stating delivery will be 31/01/2017.

They've taken the money from my account so we can only hope!!
lucyferror
14 Dec 16 #162
One big ****
McHotpoon
14 Dec 16 #163
Yep, surprised they not killed all the orders yet. Good luck.
McHotpoon
14 Dec 16 1 #164
So many words could be hidden behind your ****. Maybe an opportunity for a game of hangman.
McHotpoon
14 Dec 16 #165
First guess is U?
lucyferror
14 Dec 16 #166
One big bull S H I T
McHotpoon
14 Dec 16 2 #167
***King ruin it! Game of hangman wasted! At least I know now so it won't keep me awake tonight....
nige182
14 Dec 16 1 #168
To be fair, it would have been a very quick game of hangman, vowels until you got the I, then you only have a handful of likely options.
superscrooge
14 Dec 16 #169
I've only got an email confirming the order doesn't say when they will dispatch it
3guesses
15 Dec 16 2 #170
Give them a chance - they need to change the lettering on the caddy from "Maxtor" to "Matrox" first.
rheumatoid
15 Dec 16 1 #171
I love these will they or won't they deals. I guess it must be how gamblers feel.
nige182
15 Dec 16 #172
Yep, except this is a win or draw situation, there is no lose as you won't be out of pocket with it in the end.
rheumatoid
15 Dec 16 #173
It will be a loss for some who feel they should get it :smile:
nige182
15 Dec 16 #174
Yeah, but that is not a real loss. If you bet £50 on a game but had a money back if you lost deal, that is a win/draw too but even of they 'lost' the bet and got their money back, people would feel they should have won as they bet on the outcome they expected.
ST3123
15 Dec 16 2 #175
Have to say I tend to fall into that category quite a lot with these miss prices. Sometimes end up wishing I'd never seen them when they get cancelled as I find you sometimes feel as if you 'lost' something, even though you technically haven't where as if you remained blissfully unaware it wouldn't affect your mood cos you would never know it even happened.

I find I tend to feel more entitled to it as time passes too, which I think is at least somewhat understandable, as reasonably they should inform us within a reasonable time frame if they aren't going to fulfil the orders. So I'll be royally ticked off if they email me on 29th January to tell me they won't be delivering my hard drive on the 30th! :laughing:
harryderouich
15 Dec 16 #176
Still no email after the first confirmation, but no cancellation notice either...

Order still isn't showing under My Orders
M1ke_Hunt
15 Dec 16 1 #177
Spot on, thats why I could have, but didnt bother this time, good luck all...
Sashim
15 Dec 16 #178
What's a 'reasonable period'? If it were not for the backorder it should be maximum a few days... I'm still hopeful! :smiley:
coerce86
16 Dec 16 #179
Just got an email saying theyve changed the dispatch date to 29/12 :smiley:
Belloq
16 Dec 16 #180
They changed the price to £171.14.
ST3123
16 Dec 16 1 #181
They seem to have pulled it altogether now "111-3498 Currently not available for sale" They probably have more orders than they can handle already, though I'm very uncertain we will get anything. My order does show up on the site at least but has a incorrect order value of £0 and if I click the order number for more details it says "No valid data found for this order" so doesn't look great, unless they don't add in the details till it comes back in but looks fishy....

I still have their email confirmations that do show all the correct info but doubt they would help much if they decide to blanket cancel. Also no money taken so i suspect they don't charge on order, someone said they had been charged earlier but suspect they were either fibbing or used a payment method that always charges in advance like Paypal (if they even take it).
Chuggee
16 Dec 16 #182
​Lying? Lying on HUKD? Well I never...
paragraph
16 Dec 16 #183
I just emphasize in what direction a seller would act if he had mispriced item to deal with, considering he has certain trading ethic. Thats all. Tnx.
Sashim
16 Dec 16 1 #184
Just got cancellation email from a Debbie McClintock from RS. :disappointed: I was charged on my card on Wednesday so hopefully the money will go back on soon. Good luck for everyone else.
rheumatoid
16 Dec 16 1 #185
Same here :laughing:
guybythesea
16 Dec 16 1 #186
Just got that cancellation email too.
Sashim
16 Dec 16 1 #187
Was anyone else charged and got the cancellation email?
ST3123
16 Dec 16 2 #188
Got it too, from Emma Botfield, the Botfield is right as it's such a generic message it could well have been from a chat bot. Aparently "this particular product has proved very popular and we’ve sold out"

Of course that is a total lie as the product was on back order so they never actually had it in stock it was to order for when it came in stock. Hate it when companies treat their customers like morons and so blatantly lie to them. If they had been honest and said sorry we screwed up and miss priced it so we had to cancel I would have more respect for them.

I'm going to complain to them about it and tell them I am more than happy to wait as long as needed for it and ask if they can therefore reinstate my back order for it. They almost certainly won't but i want to complain in any event as I hate big companies screwing up and blatantly lying about it....
DelhiBoy
16 Dec 16 #189
​yeah I was charged and I just got email too.

poor practice to take money THEN cancel...but oh well.... sh*t happens!!
ST3123
16 Dec 16 #190
Got the cancellation (see my other post) but not charged for it. Strangely seems some are getting charged and others not, can only guess some payment methods require immediate payment but others don't...
Chuggee
16 Dec 16 #191
​This is why I never deal with companies who charge before dispatch.
Sharpharp
16 Dec 16 #192
Just got the cancellation from the "Botter"
5Rivers79
16 Dec 16 #193
Emma Bottyfield also cancelled my order. lol
exleymead
16 Dec 16 #194
We're really sorry

Dear Customer,

You recently placed an order with us for Matrox M3 Black 4TB External Hard Drive. I’m afraid this particular product has proved very popular and we’ve sold out.


As a result we’ve had to cancel your order. You have not been charged.
We’ve got lots of alternative products that might be of interest.

I’m really sorry for any inconvenience that this may have caused you.

Emma Botfield
Head of Customer Service
harryderouich
16 Dec 16 #195
Same message from botfield, oh well :disappointed:
ianbeany
16 Dec 16 #196
I want my Matrox Emma!!!!
dusktilldawn
16 Dec 16 1 #197
I knew they would not support. Have a look at the price on the link I supplied :smile:
nige182
16 Dec 16 #198
I ordered two using the same card but two different email addresses. The first order has received the same above email, the second has not.
aaronwong10
16 Dec 16 #199
Mine was cancelled too, but credit card was not charged
unidentified
16 Dec 16 #200
Lucky sod. When did you place your order?
coerce86
16 Dec 16 1 #201
cancelled too now sadly :disappointed:
ronray
17 Dec 16 #202
I've got the email from Emma saying my order is cancelled and I have not been charged. But I have been charged so now I've got to try & get a refund.
zairs
17 Dec 16 #203
my second order was canceled due to no stock left, didn't get charged
Chuggee
17 Dec 16 #204
​Bad company to charge before dispatch.
BestHotDeals
5 Jan 17 #205
Did anyone actually get this?
kypeca
5 Jan 17 #206
I Never even though it looked hopeful at the time
BestHotDeals
5 Jan 17 #207
I know, but some of the comments here made it appear as if the retailer would let this one happen.

So did you (or others) end up getting the item?
nige182
5 Jan 17 #208
Only one of my two orders using different email addresses got cancelled... but no payment has been taken and I have not received anything in the post.
urban_i
10 Jan 17 #209
Just got the cancellation email ..
BestHotDeals
12 Jan 17 #210
So instead of refunding everyone ASAP after they realised it was an error, they held on people's money like a hostage for weeks for no apparent reason...

That's one company I wouldn't trust my money with.
kypeca
12 Jan 17 #211
As far as I'm aware they never took any money from anyone, they say they only take money on despatch and as no one got one you can only assume no money was taken, I certainly never had money taken
BestHotDeals
12 Jan 17 #212
Oh alright, then I take what I said back.

Note that I never made an order myself, but I thought that money was taken and the price might be honoured based on some of the comments here.

Non-honoured misprice is a waste of everyone's time though.
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