Think you're jumping the gun a bit, i'd wait and see what you get, they may decide to honour them, but now you've raised a dispute they'll just cancel your order...

Don't have much use for these. Hot deal, ordered! :laughing::neutral_face:

We've got one of these and its a cracking bluetooth speaker. Its got several good-sized speaker units in it including a bass woofer, so the sound quality and volume is really excellent.

We bought one on a previous deal rather than the Bose Mini.
But - make sure you realise how large it is - its about the size of a large dinner plate (10 inches).

We're still using it on the kitchen side (and out in the garden in the summer) as our main music speaker, which says a lot for its quality and flexibility, but just make sure you're aware of the size before you order so that it does't come as a surprise (like it did to us!).

am I missing something? the Groupon page says 199?

No brainer for the money, superb speakers

normlly 199 each! don't forget topcashback is 8% today only. not that thi deal is going to be around for longer than that.

Don't have much use for these. Hot deal, ordered! :laughing::neutral_face:

Seems wwaaaayyyy too good to be true but heated and ordered! Thanks!

Great deal, ordered cheeky little Christmas pressie to myself.

Hmm, oddly if you search for Harman Kardon in the main search box, the only deal which appears is a single twin pack for £199. But if you look through goods/electronics, etc, you get the two options, 2 or 4 speakers as this deal.

Gone for the 4 pack for £199. Ta!

One question for the owners out there please. If you have a pair of these connected together, and wanted to use chromecast audio, do you only need one chromecast audio connected to one speaker? I reckon (and hope) this is the case but would appreciate if an owner can advise.

can i connect these to a TV and/ or a surround sound system.
My ideal is plug them into the 5.1 as two front speakers and also be able to use in Bluetooth mode for music from ipohone etc

Dont need them. Ordered :disappointed:

Must..... resist.........

my colleague blew £200 on one unit

Can already see someone has them listed on Ebay haha!

are these brand new?

So, so tempted. I've got the Harman Kardon soundsticks, and the sound is awesome.

Was going to buy a sonos play 1 but got these instead, hope I don't regret it.

​in all fairness the sound is probly better on the sonos but there so limited cos there WiFi also they need to be plugged in u can take these off the mains and have it where ever u want

I can't see where it says you'll be getting four in the £200 deal?

Great deal...damn you HUKD

Bought and can't wait to get the pair out x

thank op. ordered.

i bought 2 from o2 for 199

Sold out for 109 :disappointed:

the £109 ones are sold out. only £199 remaining

Don't need these.....Hot deal....ordered! HaHa, cheers OP

Thanks OP for the post and cnmcomp for the tcb hint. Pairs were oos, but went for the 2 twin packs.

Damn, missed the twin pack :disappointed:

I absolutely do not need these speakers, so why have I just gone and bought four?. Damn you hotukdeals for feeding my speaker habit. This time last year it was the Harman Kardon Onmi 10's that I impulsed purchased.

I ended up getting 1x pair and 1x twin pair, by mistake actually. I hope they are as good as people say, i may well google audiocast them up for multi room!

They sold out

Just got the twin pack don't need them curse u HotUKDeals..

Don't forget Groupon appeared on Watchdog recently.

Predictable Karman Hardon post.

Ordered. Damn HUKD :smiley:

​what you mean?

My post, not yours!

Just bought a sonos play 1 last month, devastated isn't the word! These are great speakers at a low price :smiley:

​i have no idea what your on about lol

Ive got 2 play 1's on back order from the Oldrids deal, if these Onyx's sound better then the play 1's are going straight back. Can have 2x paired Onyx for the price of 1x play 1 pair. Just have to wait for the chromecast audio to drop again to £15 which im sure they will in the boxing day sales

It was reference to the non-funny joke people usually make of the brand name (look how I wrote it).

​my fellow gentlemen you will have to forgive me lol been working since 6am flew right over my head that one haha

Really don't know why would somebody want to use them with chromecast audio, they are Bluetooth Soooooooo kinda wireless already. I have the onyx 2 and its great, I think only colour and Bluetooth version is different

You can group 4 to play at the same time. You cannot do that via bluetooth.

In fairness. My comment backfired. :smile:

Yeh what vladdy said, chromecast audio would give you mulitroom capability. Only problem is, you would need an additional power source for it

Better sound quality, better range (if your wifi is good), virtually no drain on your phone battery, easier to set up groups of speakers, better sharing options. Many reasons why chromecast is personally a better option.

​sounds messy no likes a back firer hahaha

Looks like i'll have a pair on Ebay after christmas

damn you hukd! purchased! ( but, thank you MONEYUPFRONT!! )

I would normally do loads of research before purchasing anything (especially speakers). But based on the reviews that I quickly scanned through and the comments on here + especially the price ... I took the plunge and ordered the 199 option. Plus, I still have an old amp made by HK (from back in the 90's), which is quality and still going strong - so gave me confidence in the brand name.


hot, hot, hot

​im considering buying 4 more and selling em for £100 each make 100 and get my two for pretty much nothing

these are amazing speakers......blow away other portable speakers. if you want something you can just move around house, the in garden for BBQ these are perfect. at this price they are a no.braimer. I paid £140 for one last year, and just bought another pair - one for bathroom and one for kitchen. absolute no brainier.

​no danger my first post had to share

was going to order the two pack when they ran out of stock...so after 1 hour deliberating bought the 4 pack..will try and get rid of two of them at "mates" rates when they arrive...but knowing me i will still have them this time next year :smiley:

never used groupon before..any idea of the guarantee on these speakers?

​i thought about that. Can't figure out if much risk ie will clear 100 profit or not. is there demand for them....just looked on sold history on eBay, to be fair, they've been selling between 149-200 each....

Quidco 5.5% for Groupon, TCB 8%, however with Quidco's highest cashback guarantee, will potentially push it to 11%

Glad it does what you want - could you outline what it will actually do with the Chromcast added.....I am new to this but keen to know what to do with my order

I'm already bought into Sonos, but for anybody wanting a premium speaker with Bluetooth, you would have to be crazy not to buy this

Ordered the 4 for 199 couldn't resist. Thanks OP;)

very nice deal, although only the 2 x twin packs are left in stock. and 8% cashback from TCB today, so definitely a great deal! thanks very much OP

Was hoping to use new25 code for extar 20 quid off but doesnt work....presumably not valid on electronics

​i tried every code available lol just to get that extra bit but none worked

Just a note to everyone that you should be clear these do NOT pair in stereo if you are buying two thinking that is what you'll get..........they are an amazing bluetooth speaker, with great soundstage, but two will just make louder, not stereo.

tcb tracks immediately at 8.72 for the twin pack btw.

In my house, I have 3 Chromecast audio. One in the lounge connected to my av receiver, one in the dining room connected to some powered speakers and one upstairs connected to my old 90's amp. With the chromecast I can set up groups of speakers, eg downstairs only or all 3 at once and stream music simultaneously to all connected speakers. That for me is the main reason to use chromecast, but I've covered a few other reasons in an earlier post.

These are awesome quality. I have the "2" and it's phenomenal. Best purchase in a long time.

But could you seperate them with chromcast audio, set one as a let and one as right?

No, as the Chromecast will output stereo to each speaker.

I'm concerned that there is an error in the groupon listing. I agree that the page states one twin pack which should be two speakers at £109 however the RRP is listed as £199 which is the RRP of one speaker. Thoughts/confirmation when delivered?

It does seem a bit too good to be true doesn't it? But then again, the listing does implicitly state a twin pack of speakers (plural), so there's little margin for interpretation there.

Yeh ive just received an email invoice from groupon which states 2x TWIN pack, so i dont see how they would be able to say that and them only be singles

Free returns too, so little to lose here.

I agree that the invoice leaves little room for doubt however I can't explain why the RRP price is listed as £199 for one twin pack. Either the RRP is in error or more likely the use of the word twin in my opinion.
I'll post confirmation when I receive my purchase. Confirmation welcomed from others.

Are these even sold as a twin pack ie one box with 2 speakers inside? A quick Google doesn't find anything. So the rrp would be per speaker and this is just sloppy maths on Groupon's part. Should be fun explaining the 2 large boxes which arrive....

Likewise ill post when i receive, bit of a bummer than you cant run two as a stereo pair with chromecast audio (also seen that you cant run seperate zones with different volume levels, boo).

Seems strange that it wouldnt do stereo when just pairing two using the bluetooth function either

Bought one of these a year ago excellent sound fast charge plays for hours. Recommend

How is this deal only 300 degrees? this should be scorching, excelling sounding speakers, bought the twin pack thanks OP!

Just received my invoice and it says "Two pack of Harman Kardon Onyx Studio 3 wireless speakers" £199.00.
It does not say two x twin pack. So I'm a bit confused. I expected to get 4 speakers for £199.00. My order confirmation says "2x twin-packs"

Sold out:(

​my invoice says "2 X twin packs of Harmon Kardon Studio Onyx 3 wireless speakers" - I'd like to see Groupon dispute that, it's crystal clear it means 4 speakers.

That has made up my mind then but pretty sure it will happen again though.

debated on buying these for too long and missed out :disappointed:

​if this is and they cancel I'd be so P'eed off this deal really cheered me up cos I've had about 10 diff speakers on my Amazon basket watching the prices change waiting for a drop

​honestly, I own an onyx 2 & this was best deal I've seen this year, look at some of the reviews of these speakers. Harmon Kardon make audiophile hi-fi stuff, the very first Onyx retailed for £300! they sound absolutely incredible these things..... one of these honestlyfar far better than the Bose Soundlink. the only speaker I own that bears this, is the Zeppelin wireless, but that cost me £499!!!

I just sent an email to their customer services asking for confirmation.
I bought:
1 x twin pick at £109.00 and 2 x twin pack for £199.00.
I'm expecting 6 speakers.
I have two weddings to go to and thought I would give to other family members for Christmas. So I hope it is the 6 speakers

fingers crossed. I'm not hopeful though. I think some **** at Groupon has looked at the standard 'front and back' press images and assumed there's two in the box. they're going to get a lot of returns.

​yes if I don't get 2 I'm gonna be very unhappy and its goin back

That's what I was thinking.

​im really worried now I've got my heart set on these they will look perfect beside my bed

you can still get them.. just have to search through the electronics section

Perhaps you're right

https://www.groupon.co.uk/deals/two-pack-of-harman-kardon-onyx-studio-3-wireless-speakers

Seems like they have realised their f up and now advertising it different... Like it's been said above a lot of returns inc me

It seems to be a bit too much of a discount / bargain.....

Fingers crossed though...

could well be a ballup ....search on groupon - this deal is sold out but twin pack at 199 still available.....disappointing if it turns out to be the case.........was using this as therapy for missing out on Goonertille Harmon deal that I dithered on and missed decent speakers last year!

I have a screen shot from Groupon web site - taken when I made purchase @ 13:48 today (should anyone need it!!). I quite often do this when making a purchase - sad, I know.

It shows very clearly:
Twin Pack for £109 [Sold Out]
2 x Twin Pack for £199 [which is what I ordered]

I think from anyone's understanding of the word "twin" - this basically equates to "2 the same".

Plus my email states...
2 x twin-packs of Harman Kardon Onyx Studio 3 wireless speakers

I am expecting 4 to be delivered. Should it be different, then Groupon will be getting a call from me.

​u go mark I'll be doin the same there a misprice then there's false advertising and that is the latter they took our money with promises of wat was written

Hi
I would like a copy of the screen grab please. Not sure how I get this from you.
I noticed that one order confirmation says "2 x twin pack" and the other says "Two pack". Both £199. Not sure why they are different. I can't see how to cancel the "Two pack"

I wouldn't panic yet, £120 is going rate for these speakers , so 50% discount about right....I mean that is the point of Groupon isn't it, limited deals....

Don't know how to share screenshot (I don't really want to share my personal email address). But rest assured, should there be any need to prove what the website showed when purchases where made, I'll work out a way to share it with whoever needs a copy.

it's free returns anyway, it's the law, 14 days return....Groupon have f***** up, I've changed my mind. They are still sellikg them in pairs for £199. They should be doing the honourable thing & cancelling orders, not shipping & hoping people will suck it up. I'm going to mail their customer service now & ask for cancellation.

And then everyone receives 2 packs for £109 and you've cancelled :stuck_out_tongue:.....

I don't think they've made a mistake. The offer page was very clear:#

just realised I paid via PayPal, what a result. Have opened a dispute and made clear if not shipping 4 speakers, as advertised, I expect full refund.

I'll let you know the result....

​so, if they were offering 4 for £199 earlier. Why are they now offering two for £199......they have messed their website up earlier, these things happen.

​ive opened PayPal dispute, so they'll have to confirm they are shipping 4 before I overturn it. they'll have to answer because disputes lock out their account.

https://www.groupon.co.uk/deals/two-pack-of-harman-kardon-onyx-studio-3-wireless-speakers there you go....2 for £199. Now anyone tell me why you are going to get shipped 4 lol it is not gonna happen. if you've purchased I'd be looking for refund.

if you're looking for decent Bluetooth speakers, ironically, this is still a great price for 2.

Think you're jumping the gun a bit, i'd wait and see what you get, they may decide to honour them, but now you've raised a dispute they'll just cancel your order...

WOAAAAAH GUYS I THINK I GET IT SO THERE SELLING THE TWO FOR 199 BUT I THINK WAT WE GOT WAS THE DEAL OF 45% OFF THERE PRICE OF 199 FOR TWO WHICH EQUATES TO THE 109 ​AND THEN OBVIOUDLY THE 2 DOUBLE PACKS WICH IS 400 IS THEN 50% OFF AND THATS WHERE THE 199 COMES TWO THEN THIS LATEST OFFER COULD BE THERE AECOND DEAL WHEREITS JUST THERE PRICING FOR TWO

no loss to me, I already got a pair , I bought because it was an unbelievable deal....I paid £140 for one last year, and it's worth that.

This +1

THERE DISCOUNT PARAMETERS WERE SET TO THERE OWN PRICING NOT THE RRP

I still don't get why they would still have more for sale....plus some people earlier were seeing only two for £199. plus a lot of people's invoices state 2 units....I smell a rat, I'm not cancelling dispute.

I don't need anyway, if I needed 2 speakers I'd happily pay £199 but only bought 4 as it was a no brainer

​yeah £199 for 2 dude, bit suspicious that.....

plus they 100% don't sell Onyx in twin packs. if Groupon honours this Phantom Menace is the best Star Wars film ever made

Thanks saved me a copy of that :wink:

​yes but your assuming it means an official twin pack it doesn't state that it just refers too it being a twin pack because u get two it doesn't say anything about them being in the same box they can be paired so it's not that foreign to sell too at a time for that purpose

​it would be far more believeable of Groupon had legitimately sold out. Why would any business sell at such a ridiculous discount, then out them back on sale a couple of hours later.

anyway, I've cancelled my orders via PayPal. good luck, genuinely hope you all get sorted out, as they are cracking speakers.

The other page, with the two for £199, was there throughout the duration of the sale of 2 for £109 or 4 for £199. It was not added after this sale ended.

As for why.. perhaps too much stock and need the space in their warehouse for a new delivery?

I just don't understand why you'd order and then suddenly decide it's a dud, raise a dispute, and now cancel your orders. Absolutely bonkers. Wait and see what arrives... I'll be enjoying my four speakers :smiley:

​mainly because I don't need them...I already have two in house. I just bought them for sale of it. I don't need money, so it's just buying a*** for the sake of it. A lot of people seem to do that on HUKD scascanningrough deals everyday.

Agreed - if mine turn up & its not what I expected then I will just return them.

No risk & no loss....

Bonkers cancelling.

​not if - don't need them & can't be bothered lunkimg boxes back up post office, and they do come in big boxes I've got two.

how about you worry about yourself & let me run my own life, I'm doing just fine thanks.

You can hardly complain about comments, when you've posted several comments in short succession with your in-depth thinking on this issue...

​im trying to put out an opinion & information, whilst simultaneously pointing out £199 for two is a good deal.

You on other hand are calling me mad for cancelling an order, when you know absolutely nothing about me, my motivations, my finances, or anything. it's a bit irritating .....I said I hope everyone gets four speakers each, bit my OPINION is it's highly unlikely. Onyx 3 is HK latest flagship Bluetooth speaker, why would they need to offload them... as for 'taking up room in warehouse' - I don't buy that for one second. they are not big enough to trouble a warehouse, I know, I'm an accountant in logistics industry.

are they for your blisters carrying them back up the post office?

​of for when it takes 6 months to get a refund from Groupon :laughing::laughing:

I just ran a huge logistics project moving an entire warehouse from one part of England to another. Trust me, given how large these boxes are (by your own admission) and the fact Groupon had somewhere between 600 and 1000 of them to shift, they are easily something that could trouble a warehouse if they are backed up with stock, and need to get room for their next season's stock. Or perhaps groupon pay someone else to store and handle their logistics (seems likely based on the order information), and it reached the point where it made more sense to shift them in a fire sale than continue to have them selling in low volumes and costing them storage charges. Either way, groupon were pretty clear in their text that you were buying either 2 of them or 4 for them.

There are many reasons why a company wants to shift goods and offer them at a great price. This, in many ways, is the point of HUKD - to point out those great deals for masses. And for the masses to benefit. And, seemingly, for you to order and then cancel. You carry on - more deals for the rest of us :smiley:

​i highly doubt Groupon own the Inventory, they are middle men who make commission. Harmon Kardon still sell Onyx 2 yet alone 3, which was only launched a few months ago. They keep launching new iterations because there is demand for it.

also, I meant the boxes were large for you or I, not a warehouse....1000 of these wouldn't trouble a large warehouse.

anyway, let's see how this plays out shall we....either my gut feel is right or wrong

Just to throw fuel on the fire, this is from the US site. Seems a pretty substantial discount, in excess of 70%. Might be nothing, might mean there's a substantial discount on this model across the board.

https://www.groupon.com/deals/gg-harman-kardon-onyx-studio-3-wireless-speaker-system

​$129.99 / 1.24 = £105.....the Onyx 3 is currently £199 on the Harmon Kardon UK store.

http://www.harmankardon.co.uk/bluetooth-docks/ONYX+STUDIO+3.html?dwvar_ONYX%20STUDIO%203_color=Black-EMEA#q=Onyx&start=1

I'd say that is conclusive enough to say those folks arguing they are going to get 4 of these are in denial. Groupon don't sell these, they are selling them on behalf of HK for a commission. They have messed up their advert, which is why it's now showing £199 down to £109 as the offer... hence original RRP aligns with HK official store.

If you want a Bluetooth speaker, this is the best available for £109 / £99 (if ordered 2).

Readjust your expectations, you're not getting what you think you are.

just found out why there's an ignore button. zoso needs to take a pill.

​That's true, but twin still means two of the same

​im genuinely trying to help, because other people on here appear to be in denial....

No one is in denial.

If we get 2 .... Groupon has made an error so we send them back & get refunded.

If we get 4.... happy days.

No dramas and no tears.

Turn your computer / phone / table / electronic device off, make a cup of tea, put your feet up and relax for the rest of the evening :wink:

​ok I'll shut up :smiley: lol

Most sensible comment of the day.

Out of interest, I just clicked on the link again and it shows the twin pack at £199 and two of them for £398 but both now sold out. Whoever updated their prices missed that when you scroll down it still shows the earlier prices of £109 and £199. Someone's messed up there but hopefully they will honour the deal or at least refund without any hassle if not.

I don't think you could write the same mistake 4-5 times when you make a sales page. Expect four speakers. I mean, honestly, you must be a really #$#$# person to write twin pack when you're selling only a piece and you write it 6 times all over again. So I think we will see 4 speakers.

It's back in stock but in a different price, twin pack which is 2 speakers for £199. Thanks op ordered earlier

Looks as if the price is back to £199 for 2 x Twin packs !!

It looks like the "2 x twin packs" is back for £199, if you follow the 'get deal' link.

Groupon have just refunded - no cancellation email or info......

Poor service if the error is not explained by email and that they plan to cancel

​ahhhh gutted mine hasn't been refunded but I hope somehow I've slipped through

That's a bit out of order, if this is a mistake on their part and they aren't going to honor it then I'll expect the money in my account by end of play today and won't be using groupon ever again. False advertising is not cool

​there are bigger problems in the world.....calm down

That i am fully aware of, thank you for pointing out :smiley:

​lol I hope they honour it for you, happy Xmas :smiley:

Received mine on Saturday - had ordered the twin pack at £109. Only one speaker received despite advert (which I archived) order form and delivery invoice ALL stating twin pack. Have now emailed groupon twice and am waiting for their response. Will call them today if don't hear anything by lunchtime. Appreciate this may be a genuine error on groupon part but as ALL relevant paperwork states a twin pack and I didn't receive what I ordered then don't see how they have a leg to stand on!

thank God I paid via PayPal

Do groupon have a customer service telephone number?

​yeah it's on their website 020 3510 0444

Wow their help line does not like answering the phone! Been on hold for 30 mins

Ok, so ive just got off the phone (after a 30 min wait) and the guy i spoke to confirmed that i should receive 6 speakers in total. 1x twin pack, and 2x twin pack. Whether or not that's what actually gets delivered will remain to be seen.

​if people are receiving only 1 in post then highly unlikely..... ultimately Groupon are middle men. HK will ship the goods.

like I explained yesterday the speaker is £199 on HK websites so a 40% discount = £109 for one unit.

the douchebag at Groupon is talking rubbish

I have just spoken to their customer services. They have confirmed that a 1 x Twin pack is actually 2 x Studio 3's. a 2 x Twin pack is 4 x Studio 3's. I confirmed this with them 3 times and have noted the time (11:20 19/11/16) and his name, if this is not the case. Time will tell.

Dont get me wrong id suspect you are correct, i just think its terrible how groupon can get away with doing that. Even after confirming on the phone and it advertising on their website that what you are purchasing is something different.

i totally agree, they are clearly incompetent, they should have realised their error by now, or at very least should contact the merchant and verify what the deal actually is, so they can be honest with customers.

Just doing the basic maths, its clear they have mucked up, if it was a retailer you might take your chances and hope they honour it, but they won't because HK will only ship what they agreed with Groupon to advertise.

This is what I was trying to explain to people last night, but got told to shut up.....Groupon screwed up a Hotel voucher with my wife, it took 8 months before we got a refund, they are an absolute nightmare of a place when things go wrong. Hence I now use Paypal with them.....i was trying to say to people last night it might not be as straight forward as ship them back and get refund, hopefully it will, but my Groupon refund experience has been hell.

in your face zoso1313............4 speakers clealry on the way

lol - just messing this also means next to nothing at this time.......as per post #145 time to sit back and see what happens - I thought this was a genuine offer when ordering but there are many things that now look dodgy.....it isnt the first and it wont be the last that most of us on here will take a punt on

What are you trying to prove ? You've been going on and on and on since last night, you're the worst type of customer a company can ever have, do you want report it to MI6 to bust their warehouse to see why they aren't shipping it in 4s?

FFS get a grip will ya

Clearly I'm not the worst customer, as I've cancelled order and got my refund thereby saving them unnecessary shipping costs.....unlike you.

If I want to advise people about my experience on Groupon, then I will. It's a public forum, I'll do what I want.....don't like it, I don't care.

On a side note, when you receive your order of 4 and recurve 2, I hope it takes you several months to recover your money together with endless phone calls and emails...then you might think twice in future.

Idiot.

To follow up from my earlier post. I have just contacted groupon customer services by telephone. They have assured me that the second speaker will be sent out "from their partner agency" and that I will receive it in plenty of time for Christmas. We will see......

Whoops :smile:

The plot thickens.....

Also, did you receive a dispatch e-mail or similar at all? Haven't ordered from Groupon before so unsure what their process is. Would be handy to know when it or they (?) can be expected.

Not yet, did get assured by the guy on the phone that I would get one for the new order but I am not holding my breath! I did get one for the speaker I received which did state that I had ordered a twin pack. I've used groupon a lot and never had any problems before so am hoping they come good this time.

​its usually two days after order placed but working days so of it gets shipped it will be dispatched Tuesday night I think. im still presumptuous but have faith its not that unbelievable of a deal in the grand scheme of things fingers and toes crossed guys

Thanks for the replies. Be a nice little close to the year if Groupon come up good with this.

So they admitted that it should have been two and they will be sending another out?

​it really would be its exactly wat I'm after at the moment so if can win this deal I'll be over the moon and at the end of the day of it all falls through I'll get my money back so will be like a very long winded complicated savings account lol

Not exactly but he said that he had spoken to his manager and as a gesture of goodwill a second one would be sent! Didn't admit they were in wrong but so long as it's sorted I'm not bothered!

mate if you think that Groupon are going to suck up approx £120k of lost revenue as a 'goodwill gesture' you need to stop smoking the wakky baccie.....the majority of folks on here are going to be let down

​

Very much doubt it'll be £120k, have you not seen the Curry's Echo dot deal ? :laughing:

lol can we stop arguing please, i think we both want same thing i.e. everyone gets what they ordered! I admit I have waffled on too much on this thread, only cuz of my miserable history with Groupon.......

Yeah, apologies for being aggressive :stuck_out_tongue: fingers crossed it's gonna come, if not, no loss :smiley:

Exactly, i dont know if i even want them now i know you cant run them as a stereo pair :laughing:

Think you can pair them up, but you can't pair 3 speakers or more

https://www.youtube.com/watch?v=bBHnwriT2uM&t=134s

Yeah i see that video, when you do that it just runs the same sound in both i.e mono. Shame really

I am sure I saw somewhere that you can do it using a splitter or something, but its quite faffy to do

I initially thought using a chromecast audio in each would allow you to set each to lef/right but doesnt seem like you can (not at the moment anyway). How would you compare the sound of these to say a play 1? blows it away or?

​ive not compared to play 1, but I thought it was better than Bose Soundlink iii. I own a Zeppelin wireless, the sound out of it is jaw dropping, but that was £499.....the HK doesn't sound £400 worse,!

I'd say the HK sounds like a £300 speaker & also it sounds far better plugged in

As above you could use a splitter that separates the left & right channels hooked up to a separate Bluetooth receiver.

It does seem a bit of a faff & not exactly "wireless" but would be OK in the right situation.

Not sure where you'd get the correct cable though.

This:-

https://www.amazon.co.uk/d/Cables-Leads/Native-Instruments-Traktor-inch-Cable-iPad-iPhone/B00E411NG6/ref=sr_1_1?ie=UTF8&qid=1482174195&sr=8-1&keywords=traktor+splitter+cable

these speakers have a surprisingly wide soundstage, remember these speakers are not designed to be a main speaker at home. They are wireless speakers to move around - chuck in kitchen, BBQ or whatever...they are never going to sound as good as a half decent bookshelf set up, even at similar price.

Information for anyone who has ordered this "twin pack" deal!
I ordered the £109 deal, received one speaker today. Enquiried about where the other speaker was and got a reply saying they can't supply the other speaker and either you can have a full refund or £55 in credit for groupon. I'm sure over the next few days everyone will have a similar issue. Just a heads up....

If I can have a full refund and keep the speaker, great :stuck_out_tongue:

Whats your verdict on the speaker itself?

Ive spoken to two different people at groupon today and have specifically said i will definitely receive 6 speakers, i said if thats not what im getting ill cancel now, no sir thats what you will get...

Now where do you stand with that?

I very much doubt what a support rep says is binding in any way... Hope you get them all though!
I'm patiently waiting on my one "twin pack" to see what actually turns up.

Any Sunday buyers been dispatched yet? Mine still sat at 'order received'.

Ordered Sunday 10:05am and mine still says order recieved.

As far as I can see there is a UUID code associated with the Groupon lot. I don't think representative has any kind of transparency of what is behind the lot. I am expecting twin pack to be generic one item box but I haven't cancelled my order just yet.

Ordered Sun at 09:20. Order still the same as previous two posters.

Yup, similar time (about 09.20) - just 'order received' but at least that's more than yesterday (there was nothing).

spoke with customer service, it is indeed a mistake, they have refunded me back via PayPal dispute. They didn't offer me anything.... presumably because mines not despatched.

Right, sod it im cancelling then. Should i raise a dispute on PP first and then contact them or do it all through PP?

Just received an email from groupon (I ordered on sunday)

Thanks for your recent attempt at purchasing the deal "2 x twin-packs of Harman Kardon Onyx Studio 3 wireless speakers"

Unfortunately the partner will be unable to process this order due to unexpected stock shortages. My apologies for the inconvenience caused.

I have now cancelled your Groupon and have refunded the amount paid back to your method of payment. Our partner business has already been informed that this Groupon is no longer valid. Please allow 5 to 7 working days for the payment to clear back to your account.

My apologies again for the inconvenience, and please do get in touch if there's anything else I can do to help.

Kind regards,

The Groupon Team

Just had the same thing after a 45 minute conversation with them, initially saying they couldnt cancel the order... yeah right. Still have to wait 5-7 days for the refund to PP which is a joke

Lesson learnt, wont be using groupon ever again

That's two orders cancelled today. Very annoying.

'Unexpected stock shortage' my ****! The gall of them. Just admit it was a pricing mistake.

Nothing received here but fully expect that soon enough. As long as the money goes back (ok 5-7 days is a bit excessive), I'm not too bothered.

I seem to recall Groupon not dealing with something similar in the past so they don't seem to heed previous problems.

well that was all fun! no harm done

Yup I just had the same email cancellation.

Seems odd they claim stock shortages when they are still selling them on their site...

Bunch of clowns groupon are

They appear to have pulled them from the site now...

Had mine cancelled. Did anyone actually had them dispatched?

Twas worth a whirl :-)

All good fun !

Companies really shouldn't be allowed to take money until dispatch.

Cancelled here too. Bunch of goons. As said above, at least admit it's a pricing error and don't insult your customers.

Yep, same refund here - although just a 'we've refunded your Groupon' email without any other explanation. If it wasn't for here, I'd have no idea why!

Nothing ventured, nothing gained.

Yep, cancelled by them here too. And I agree that companies shouldn't take money until stock is confirmed as allocated and ready to dispatch (not actually dispatched though) - it's a bit like the customer not paying until they've received the goods... Now I have to wait 5-7 working days to get the refund, which although fortunately makes little difference to me, can be a major issue for someone who now needs that money to buy a different gift.

Shame, would've made a couple of great presents!

Just had my cancellation email. First time I have used Groupon don't think i'll bother agin. Annoying thing is missed a deal on Sonos 1's while waiting for this to pan out. Back to the drawing board.

Order cancelled today and I have have been refunded already by groupon via PayPal. Received an email from both confirming this.

Oh well, cancellation/refund email received - you win some you lose some, at least my echo dots arrived yesterday :smiley:

Now had the explanatory email about 'stock shortages'.

well so much for customer services saying we would get them. I have had the cancellation notice as well.

Groupon are in top 3 worst companies I've ever dealt with, thank God for PayPal, it makes life far easier!!

btw ironically, £109 for one of these speakers is still amazing value, and if you're in market for a Bluetooth speaker and your budget is around 100-150 I'd put this top of list.... absolutely love mine

I'm really gutted about this I wonder if I hadn't of shared it on here it might of gone through lol

What a bunch of useless Tw*ts Groupon are, I'm fecking fuming I only want the one speaker was not bothered about getting a second one, As part of the twin pack as stated. Not all of us are greedy. I think we should all boycott these bunch of Tos*ers.

​there are Onyx 3s on eBay for a V similar price.....I am looking to get another myself.

iBood have blue ones at £109 + Del

Thanks for the heads up but Ibood have not got a very good reputation, So me personally I would stay well clear of them. Look at some of the comments and reviews on them.

Reckon I'll wait for O2 to reduce them again via priority moments. £99, so even better price.

What a complete f**** joke.
They take 2 days to cancel the order and come up with some crap about stock allocation should this not have been checked first before they offered the deal.
Bunch of f**** muppets won't be using Groupon again that's for sure.
rdered cancelled, thanks for taking 2 days to let me know you have no stock bunch of f*****

Just sent Groupon this as cancellation email just received.

Thank you for cancelling my order - and providing a horse-s!!t excuse about a supplier.

You incorrectly listing the item and cannot fulfill what you have described and sold.

I suggest that you disapline the member of staff responsible for listing the speakers and lookout for the comments about Groupon and negative press you will be getting regarding this. Perhaps your PR team would like to nominate someone to monitor the fallout from this shambles and lies

I think this would be a good copy and paste from everyone who ordered and bombard groupon email with whose with me lol

My email is totally pathetic? Why thank you.

I'm surprised you could remove your head from, well you know....

Or did you just take a break from helping out the helpless in Aleppo to post that? Maybe your sitting from the comfort of your house, looking for bargains and deals, while there are thousands of homeless people you could bring one or two in from the cold?

There are issues and problems everywhere, so please don't preach what I can and cannot get annoyed at.

I think you might find thats people who bought two twin packs and decided to sell two on eBay. Like me!

​i deleted dude, point taken :smiley: I support NSPCC btw :smiley:

Got a cancellation email too. no loss, gonna grab myself a pair of bookshelf speakers :smiley:

Some amount of spam email you get off this mob when you place an order

Can someone help me I am so angry right now. I sold my speaker (Bose Soundlink) as soon as Groupon sent me an invoice AND took money out of my account for the twin pack (for £109.00). When they sent me a cancellation email mentioning stock issues the next day, I really lost my ****. I checked with Harman Kardon who have no issues with stock. I then sent Groupon an email (at the bottom of this post), to which I got no reply, so I called them today.

I first spoke with an agent called Jana (who was actually very helpful at first), and I said that if it is merely a stock issue I am willing to wait a reasonable amount of time for the supplier to re-stock. But she said this was not an option and after discussing my situation, talked with her manager (Sam) and got back to me offering me £20.00. I said very politely "that isn't really going to solve my problem is it Jana?" She then immediately said she could offer £50.00. This was very kind, but I didn't accept straight away and just said that I sold my existing speaker for £150.00 and to buy a new one it would cost me £230.00. Jana said she would see what she could do, and then left me hanging on the phone for over 1 hour. It would have been longer but my phone battery died.

I call back and this time speak to another agent, Abbey, who says she cannot transfer my call to the first agent I spoke with. So I have to explain the whole thing again and eventually Abbey says she can offer £20.00 in Groupon credit. Then I told her Jana had already offered me £50.00 in real money and while I wasn't even sure about that at the time, that I would accept that now and end this whole fiasco. But Abbey went on to say there was no record of Jana ever offering me £50.00 and that the best they could do was now £25.00 in Groupon credit. The implication that I was making stuff up and/or lying was infuriating. I told her "Well you need only to ask your colleague Jana or even check the recording to validate what was said," but she said there was no way to check. Does it not occur to these people that they can simply ask the person in question? I got nowhere with Abbey, she was incredibly unhelpful, so I asked to speak to Jana's manager if I couldn't speak with Jana directly and Abbey said Jana's manager wasn't available in the office anymore. This Abbey really got on my nerves and it blew up into a full-on row, and I eventually just told her to give me any manager or supervisor to her, to which I was passed on to manager Sam - who turned out to be Jana's manager anyway(?!).

The conversation with Sam the manager was perhaps even more futile and unhelpful. Actually it was more irritating because the same shambolic waste-of-time conversation was being had with a person only senior in title and not much else. Again, Sam was denying the £50.00 offer was ever made and that the best she could do was offer £25.00 Groupon credit. I mean, why the hell would I want £25.00 Groupon credit now? I said that I've just lost a £300 speaker because of an error your company made and ultimately Sam the manager's response was "then you need to buy another speaker from Groupon". I ended the conversation there, and I kidd you not Sam said, "Thank you for contacting Groupon customer services, I hope your call has been helpful, and we wish you a wonderful day" (or something of that nature). W. T. F.?

I'm just so angry on so many levels right now and I've wasted so much time and even made unnecessary monetary loss on this. Do I have to simply accept this?

Email to Groupon, below.

"Dear Groupon CS,

I am afraid this is unacceptable, not to mention infuriating. I have just SOLD my existing - and pricer - sound system at a discount after having made this order AND after having received an INVOICE for my purchase, AND after money had LEFT MY ACCOUNT. As you can imagine, a mere refund is not going to solve my problem now, and I am sure you can see why I sound upset - any reasonable person would be in this situation.

I will state here now that a simple refund will not suffice to remedy the predicament I am placed in, and that this kind of response is completely unacceptable for a company of your size and scale. Please advise your business partner that they will fulfill my order or I will demand additional compensation for the otherwise ridiculous situation I face. Meanwhile, I have checked with the manufacturer and they have no issues with stock of this model.

This was my very first Groupon purchase made with a leap of faith, so please do make this an experience I can share with others in a positive manner."

Did anyone receive this deal?

​you don't have a leg to stand on. From a legal contractual perspective Groupon are within their rights to cancel the sale, and your money is only consideration for an offer to purchase the speakers. Of course Harmon have stock, that's completely irrelevant, it doesn't mean that stock is allocated to Groupon, even if it was it is still irrelevant. Websites often make mistakes listing products, meanwhile customer service advisors have to pick up the trail.

They have refunded you, I would suggest you just move on & put it down to bad experience......Groupon are a***, I pointed that out to several people on here when the deal went up, and just got told to shut up.

Yeah I just read the whole thread. I think your were doing the right thing expressing your concerns. I am the prime example of someone who has actually made a loss because of this. I fu**ing hate Groupon right now. I sold a perfectly good Bose Soundlink for 150 quid because I wanted the 2 HK's.. and now I have no speakers at all. I'd never used Groupon before because something about them just made me wary right from their conception. I see now my instincts were spot on. Never again.

obviously I would have liked nothing more than to have been proved wrong.....sorry you lost out on cash, dude. Same as you, i'll never use Groupon again, they are an utter shambles

Meanwhile I've started tweeting #GrouponNeverAgain as therapy for my rage. I never really used Twitter before because I didn't know what to say on it, but now I have something to say!

Also in other Groupon news...
http://www.standard.co.uk/news/uk/groupon-users-lose-hundreds-of-pounds-after-fraudsters-target-customers-in-account-hack-a3426141.html

I'd still like to know did anyone receive this order, or is a way to boost money in times of need etc.

Then pay it back 5 working days later (approx 2 weeks after everyone paying in the company a large amount)

edit: never mind, being blind!

shambles. anyway got money back now and learned a lesson ... do not use Groupon.

An aside... Costco are doing one for just under £135 at the mo. At least this will turn up.

Still no refund. I'll never ever use this company ever again.