Not sure the manager at the Nottingham store would have honoured with a screenshot. He totally dismissed the confirmation email.
jemjem87
29 Nov 16#46
They never honoured the original deal, however they did give me a £10 voucher to purchase the items with. With delivery, ended up with roughly a 25% discount instead of bogof. Not sure whether it was worth the trip to the store, phone calls and emails, but all sorted now ...
ggss
29 Nov 16#45
worst customer service in toys are us
ggss
29 Nov 16#44
oh no missed this
Luvmyboys
24 Nov 162#43
I had the same problem today. I explained that I reserved them online and was supposed to be on offer until 27th, so the manager went online to check but obviously they had took it down, and said there was nothing she could do unless I had proof of it stating BOGOF....I showed her my screen shot (she wasn't expecting that :wink:)...then she honoured it.
jemjem87
24 Nov 16#41
Went to collect r2 d2 and jenga today, and the store wouldn't honour the deal. The manager was very rude and refused to acknowledge the confirmation email with the price of the items. I think this is because the email doesn't state it's bogof. It's simply says 0.00 for the second item. Waiting on a phone call from them though, so we'll see what happens. Will try and push for free delivery now after a wasted trip.
totalmere82 to jemjem87
24 Nov 16#42
Collected mine from Coventry store and they tried to do the same. After a few conversations with different managers they finally honoured it although don't think they were to pleases about doing so.
Sharpharp
24 Nov 16#40
They've pulled the page from the website and removed the offers.
The promotion was meant to finish at the end of today, but the greedy cowboys at Toys R US have pulled it without warning
gertrudegoose
24 Nov 16#39
Just tried to order 2 R2D2 Bop It toys and the BOGOF deal isn't working on them anymore. Would have been a great deal.
kathrynl
23 Nov 16#36
Ordered monopoly world edition and jenga. £14.99 thanks
20% TopCashback too
skwintie to kathrynl
24 Nov 16#38
me too.
kelmogs
24 Nov 16#37
Nice one for sharing great saving
gphandley
23 Nov 16#35
ahh yes. Thank you.
HayleyW83
23 Nov 16#34
I don't believe Twister isn't in the buy one get one free may be the issue
danni701
23 Nov 16#31
It has done that to me too added delivery on after paypal completed which is annoying as didn't show it begore
Alessandra15 to danni701
23 Nov 16#33
Same here !!
Sneaky f****** !
jewels8885
23 Nov 16#32
i just ordered, collection from store and worked for me
steviegodlike
23 Nov 16#30
Mine went through PayPal then changed amount after to include delivery, failed to order as the amounts didn't match and now I've had 2 emails from PayPal telling me that the transaction is pending toys r us approval?
wozukSilencer
23 Nov 161#29
cheers got kinetic sand so worked out about £10 for each item
spilmilk
23 Nov 16#25
I ordered online foe delivery but I got no confirmation from toys r us is that right?
Emma2016 to spilmilk
23 Nov 16#28
I got an email confirmation sent through, check junk mail encase.
Emma2016
23 Nov 16#27
Brilliant great find! - Also states an exclusive cash back of £15 with topcashback for spend over £10 for next 4 days, but it seems to have been rated as the £20 either way, delighted.
GemandJake
23 Nov 16#26
Thank you for this. Ordered another two games, didn't need any more but cant say no at this price. Thanks :smiley:
jayjayuk1234
23 Nov 16#24
Not impressed with their website.
Tried to login, didn't recognise my password so i reset it
When i logged in i had someone elses account! wtf!
So logged out, and chose to pay via PayPal instead and the amount was completely wrong.
loveszebargains
23 Nov 16#23
Any inside info on when soggy doggy is going to be back in stock? Can't find it anywhere :disappointed:
Tinytinks
23 Nov 16#22
Reserved bop it and Jenga quake £10.99 for both. Many thanks.
totalmere82
23 Nov 16#21
thanks great find op
pinkyjo
23 Nov 16#20
Thanks :smiley:
YIMan
23 Nov 16#19
And 20% cashback from Topcashback!
usagi
23 Nov 16#12
Thanks just ordered. Got the R2-D2 bop it for myself.....
elise5985 to usagi
23 Nov 16#18
Comment
Ha ha I was debating this one myself!! I've bought them now.
rajsingh80
23 Nov 16#17
what a result, thanks
elise5985
23 Nov 16#16
I think it would have to be a online purchase. They do sometimes have in store offers on tcb
middayman
23 Nov 16#15
To get the cash back do I need to purchase online for delivery or can I click and collect?
Toys r us don't want the offers to be stacked hence the glitch/mistake. Or Whatever terminology i should have used
elise5985
23 Nov 16#5
It's a glitch as store manager told me they were told remove the offer....
But it went through on till and is still available online!
Biboboy to elise5985
23 Nov 161#7
So what they were trying to do was remove the BOGOF and introduce a "bargain" half price black friday deal even though its essentially the same deal as what it was before. Typical black friday "bargain" :stuck_out_tongue:
Opening post
They have also just reduced a lot by more than 50% for Black Friday
We just got jenga quake for £10.99 was £21.99 and then got mashin max for free was £19.99 reduced to 9.99
Paid £10.99 for "£40" worth of games!
Confusing yes!
Worked in store (reading) and just checked it worked online.
Top comments
http://www.toysrus.co.uk/toys/monopoly-here-and-now-world-special-edition-/TRUP2004200001
http://www.toysrus.co.uk/toys/jenga-quake/TRUP1923300001
http://www.toysrus.co.uk/toys/the-mashin-max-game/TRUP1934400001
http://www.toysrus.co.uk/toys/loopin-louie-game/TRUP1923280001
Are the available games I could find
Latest comments (47)
The promotion was meant to finish at the end of today, but the greedy cowboys at Toys R US have pulled it without warning
20% TopCashback too
Same here !!
Sneaky f****** !
Tried to login, didn't recognise my password so i reset it
When i logged in i had someone elses account! wtf!
So logged out, and chose to pay via PayPal instead and the amount was completely wrong.
Ha ha I was debating this one myself!! I've bought them now.
If you are new to it
Thanks! Yep - something like that :wink:
Toys r us don't want the offers to be stacked hence the glitch/mistake. Or Whatever terminology i should have used
But it went through on till and is still available online!
Anyway heat added for the two offers stacking
http://www.toysrus.co.uk/toys/monopoly-here-and-now-world-special-edition-/TRUP2004200001
http://www.toysrus.co.uk/toys/jenga-quake/TRUP1923300001
http://www.toysrus.co.uk/toys/the-mashin-max-game/TRUP1934400001
http://www.toysrus.co.uk/toys/loopin-louie-game/TRUP1923280001
Are the available games I could find