are you in windows 8.1 apparently. try this https://support.microsoft.com/en-us/kb/3053863

You can use the smart view app on your pc or mobile device to wirelessly cast/mirror you screen to the tv, supposedly. Mine doesn't work. Will probably end up sending it back.

I had this TV delivered today. it's OK not spectacular or anything. for 279 it's average I guess for the bedroom. I have the f6510 downstairs, I find that one better. non 4k thou. tizen menu and options boring. thou the TV is fast from startup and usage point of view.

Smartview from my Samsung S7 edge is fine...



And from my Windows 10 laptop also (although there is a bit of a delay due to wireless connection - I personally think casting the screen to a Chromecast is better)...

I've got this tv.
Sorry - what is smart view? I don't have android phone, but have laptop

now 379 and oos

Thanks @Toutanc. I tried on two devices. TV is definitely on the same network. I tried splitting the 2.4 and 5 wifi bands on the router and connecting the all devices to the same band. Still not working. I called Samsung, they remotely connected to the tv, but were unable to fix it. They said they'd get back to me, haven't heard from them since. Anyone else having issues? I like the tv, but will probably send it back if I can't get this working.

Smart View PC is just plain not working for me either (it's still in beta I believe), but the phone app is working fine. I'd suggest making sure the phone and TV are on the same network, as I got that wrong the first time.

Received mine today. Smart View not working. Tried from mobile and pc. Anyone else having problems with smart view?

HD is fantastic quality and SD is actually pretty good as well in HDR mode. Netflix 4K is excellent.

What's the quality of sd and hd like on this tv?

Thanks @Rossmor, I’m going to go for the UE40KU6020. Just wish I got it for 299. I was waiting to see what other offers were going to be available in the morning and I missed out.

The UE40J6240 at Argos is a standard 1080p HD TVwhile the UE40KU6020 is an Ultra HD 4K TV so it's really up to you as to what you want from the TV. The UE40KU6020 seems better value for money to me.

The ports panel on mine doesn't seem to move at all inwards at all.

How are you liking the UE40KU6020?

Which one should I go for, the UE40KU6020 (£339 @ eBuyer) or EU40J6240 (£359 @ Argos)?

yep, I checked. i guess i'll have to fiddle about with the aerial

I'm sure you'll have done this and know, but just in case, the HD Channels (1-5) are located at channel numbers 101-105 on HD Freeview.

might be being simple but cant seem t pick up any HD channels on the freeview tuner, anybody else?

yeah the Bluetooth thing is weird... the TV suggests it had it in the e-manual.. but it doesn't seem to pick up my Bluetooth speaker when that is in pairing mode.

Good question - I thought it had Bluetooth too

Cheers for that. Appreciated.
I have my PS4 in HDMI 1. In the settings on my PS4, it has automatically turned HDR option to "Automatic" due to it recognising the TV is compatible. Obviously when I had it on my old HDTV, these options were greyed out.
However, on the TV itself, when i go to the HDMI UHD option, only HDMI 1 is possible to turn on. Ports 2 and 3 are greyed out even though I have other equipment connected. So I'd guess it's maybe a firmware issue of the TV, or only port one can be used for the HDR option. Hope that helps a little.
Could you do me a tiny favour please. At the ports section on the back of the TV, where the Ariel would normally connect towards the bottom, does your ports panel it's connected to have some give? I'm sure it's nothing, just checking. Basically if you put an Ariel in the back, you'll feel if the ports panel moves a couple of mil inwards or not. Thanks

Received mine today from Yodel and the box was absolutely fine (that was a relief).

I've not really tweaked the settings but the picture quality is excellent. Playing Netflix UHD is amazing and with HDR turned on the effect is almost 3D like. Dynamic mode is just a bit too bright for my liking and gave me a headache but for most things Standard seems fine.

One annoyance is the remote control.... it's too small and I hate it, the remote I had on my H5500 was much better.

Also I was under the impression that the TV supported Bluetooth speakers?.... in the Sound settings, Expert Settings the Wireless Speaker Manager option is greyed out, I can't seem to find why this is, any idea's please?

The answer to your question is basically yes. For some strange reason on Samsung tv's HDR is not enabled by default and to further confuse things Samsung also call it HDMI uhd colour.

Furthermore this HDMI UHD colour setting only seems to work on HDMI 1. This causes an issue with the PS Pro which means if you connect the Pro to HDMI 2 or 3 it says HDR is not supported but the 4K resolution is. I am not sure if this a bug in the Pro's firmware or a deficiency of the TV.

What HDMI port do you have your PS4 connected to? If it is port 2 or 3 can you go and look in the ps4's video output information and tell me if it is saying HDR is supported. Many thanks.

Thanks. I will have a go.

Dammit missed out on the £299 offers on this. Likely to come back on?

It's in settings--->picture---->expert settings----> HDMI UHD colour(set on to whichever source port you need HDR on I.e. HDMI 1) You have to also set your special viewing mode to either HDR+ or game mode for this to work.

I got mine yesterday. I didn't know I had to turn on hdr upscaling. I can't find that button tho

Are you just going into Special settings and switching it to HDR? I've done that but find the colours a little more washed out. I wonder why HDR upscaling isn't turned on by default!
Regardless, great TV for the cost. The PS4, with Game mode on and the brightness down just a little by 5 notches (default is too bright for me) is very impressive.

I got my tv delivered today by yodel. Not smashed up at all and one slight dent in the box but had to wait in all day as it didn't come till 4.30pm. I have set the tv up but not properly calibrated it yet but HDR+ plus mode makes a big difference with a virgin media Tivo box input anyway. Will try the PS4 Pro on it later.

I ended up buying for 349 at JL - wouldn't price match in store (got no where on the phone), but of course still have the 28days to find it at that price again and they will match it. Advantage was the 5 year warranty and the fact that they had boxes and boxes of them on the shop floor so could take it home that day. Set it up at my mother-in-laws and now she's happy that she can finally read the info on 'The Missing'!

Yes, it's normal that the TV wobbles on the stand with the KU6000/KU6020.

Finally set mine up today. It's way exceeded my expectations. The picture is stunning as you'd hope, but the speakers are not to be sniffed at. I don't think I've heard better from a TV of this size at 3 times the cost. Bravo on that one Samsung. Gaming on PS4 (standard) in Game mode gives a massive improvement over a standard HDTV.
One thing to those that have got one. Where you plug in the TV Ariel, does the panel wobble a little. Mine has a couple of mil movement, doesn't seem bad, just wondering.
Overall, very pleased.
Feel for those whose delivery was wrecked by the muppets that are Yodel. How that company is still used is beyond me.

I received mine today, delivered to my neighbour.. and the box was smashed but now my hubby is checking TV if it's good. I hate yodel /Hermes companies.

Unfortunately not, all out of stock, I've been given a refund! No others about at this price now, should have ordered from CO-OP wont be using TESCO Direct or YODEL ever again.

Really? That's not good. I here they smashed up loads of ps pros on launch day as well.

Can't you get swapped instore?

Mine arrived smashed up by YODEL delivery! None left in stock now to replace.. Cheers NODEL!

Just been to our local store and fresh batch arrived. I counted 9 sets. I bought two as employee said whats been sent to stores are the last ones. Very happy chap.

finally JL agreed to price match my order.Happy days

Samsung ue405500 is 299 in jl with 5 yr gurantee not this 1

Yep back in stock at Tesco Direct

It's out of stock on the JL website and still says £349. It's possible it came back into stock for a short period at £299 but very unlikely.

Link? Website still says £349.

jl have dropped the price to 299 with 5 yr gurantee. ..ordered one

Stock still available. I've just ordered one. :-)

I bought one through tesco direct, but just now I went to local tesco (belfast knocknagoney) and staff found for me one in the back storage. So I cancelled delivery and took tv immediately home.

Just managed to convince my parents to get one now as they are back in stock, our TV has had lines running down it for years now so this will be great!

​No... more a case of getting it today and not having the hassle of picking it up from a depot... as I said warranties are all well and good but not at such a large percentage of the over goods price.

My sister finally got JL to price match after earlier email rejection. She bought and raised a case with John Lewis when Tesco deal went live but also call Customer services in the morning and they had checked that it was in stock and the price and put notes on her order. Price match team sent a rejection email yesterday evening, so she called Customer services who said to reply back to price match team but this morning she tried with Customer services again and they refunded on the spot!

i guess my tv will be left on the door step if it`s yodel

Ah, were you eyeing that 6 year warranty then? Remember, modern tv's are very very reliable. :stuck_out_tongue:

That's the same thing as my tracking says. It does look like a Monday delivery for me too.

Erm.... this makes absolutely no sense.....

27/11/16 00:00 Your parcel will be with us soon (Yodel)

(Today is the 26th!)

We do have Yodel fairly close by so at least collection wont be too much of an issue

Oooohh... no I didn't see any tracking info. either I'll take another look.

Have you checked the tracking on yodel as mine just says dispatched on tesco but when I went to yodel it shows out for delivery today

Yes mine has been dispatched too.... which is great but also means that it will probably be delivered on Monday (when no one is home) :disappointed:

I thought I'd try my local Richer Sounds to see if they had any more left and if they would restrospectively price match. By luck I spoke to the manager who I've always found to be excellent and if I could I'd buy from Richer Sounds as their customer service has always been second to none. The manager said they sold out of all the 6020's yesterday afternoon at their sale price of £349 and that Tesco are out of stock now (I assume he meant online rather than in store). He also said the warranty does affect things but he would have "looked at it" for me if they still had stock.... so I'll have to wait...

This 6020 will replace a 2 year old H5500 in the bedroom (that'll go in the dining room!). As a Netflix and Amazon video subscriber I'm really interested to how impressed (or not) I'll be with 4K as I was fairly dismissive when it first came out. We also have a PS4 so that will be try as well as Playstation Now.

Thanks for the info, im going to check my local Tesco today. Fingers crossed its at £299 :smiley:

It's looks like mine has been dispatched from the Tesco depot.

Good stuff. Glad you got one.

Loads in Twickenham; will last a while as it's rugby today

Just popped in to my local Tesco Extra, they had 3 left right by the main entrance. Tried John Lewis but they wouldn't price match due to Tesco website being OOS and no way to verify stock in-store. Decided to bite the bullet and buy from Tesco for £299 and have it in time for the Rugby later today!

There was a pallet full in the local Tesco - Can't upload picture.

Thanks all - just bagged one.

They had a pallet-full in Abingdon Extra Tesco when I went in this morning. Probably about 15 units. £299 as on the web.

Read post 98 and 128 on this thread and I also saw them in store at Tesco Edinburgh. Don't listen to what customer services say as some instore staff don't even know what their own store sells and as we've seen from the JL price match inconsistencies the telephone customer services have even less of a clue.

We called up Tesco's - they said that it is a online deal only, where have you seen these instore at £299?

Got rejected by JL (15 hours on) because the deal was being offered through a third party (Hughes) and they don't honour price matches through third parties. I did laugh out loud though.

I think just for that - I will probably go to richer sounds instead and buy it from them with a 6 year warranty instead. Agree though they probably lose out on so many sales because of this but oh well such is life!

Go into a Tesco store they have loads at £299.

Good to hear.

I got the same email back. They will purposely wait till something is out of stock before replying and on Black Friday that was near a certainty for this tv. Probably all people from this site looking for them to price match the Tesco deal. TBH they have so many potential outs with their price match policy sometimes it's just best to go for the likes of this Tesco deal when it's on offer. A five year guarantee would have been nice but since it's not going to be the main tv in the house I am not too bothered.

I have still managed to get it price matched, I called customer service. Told them I wanted to order a TV and want it price matched. CS said you'll have to place order online and then submit the form or submit the form first, I said I wanted to order it over the phone. He said OK placed order and he said I've put a note on the system that you are to be refunded, I asked him how do you know how much I need to be refunded as he didnt check anything. He already seemed to know tesco was selling it for £299 and said your account will be refunded with £50, just call back once transaction has gone through in a few hours or tomorrow. Really helpful CS rep I spoke to !

Had my refusal email back from John Lewis. Was refused on the grounds of the item was not in stock - even though it was in stock at the time i submitted my request!

Bought one of these this morning from Tesco. £299 instore. The picture and sound quality are much better than i expected. I nearly paid £350 from Currys before spotting it in Tesco. I think even at £350 it is a bargain! Well chuffed so far.

pay more ??

Any advice for those who missed out on this ?

I rang JL. Would not price match due to difference in warranty. #wats

no is wasnt, that would be the Ao.com price match plus 20off so total prrice 279£

live now, bought one for 299 minus vouchers :smiley:

It's gone, now is 348, stock is out. Anyway was best deal for TV UHD.

OOS.

No, it's like amazon - when they run out of stock they show the price from a 3rd party vendor - in this case Hughes - The Tesco price is still £299 on the far right but when you click on it you get 'product unavailable'.

Tesco is now showing price of 348.99
Looks like they have now almost price matched JL!!

And yet JL have been price matching Currys on their website for the past three days even though they have a.. oh yeah, 1 year warranty. Makes sense. Not!

All stock gone unfortunately.

wow, their CS is really all over the place with their price match policy!

I just rang up JL twice and they turned down price match because tesco only offer a 1 year warranty.

I suppose you could complain saying that when you called earlier and they said they do not price match Tesco, this was their error and that at that time the TV was still in stock at Tesco. Not sure they will make any exceptions though..

Standard Samsung warranty on this TV is One Year (in home), I'd expect Tesco to use this rather than add anything extra.

What is the Tesco warranty on tv's? Can't find anything on their website.

just called them and they were ready to price match. However showed sold out. So he said I can't do anything. Wait till price match e-mail comes through, which I submitted yesterday. I told him that they are sold out so how will price match sent yesterday work anyway? I think i have lost out waiting for John Lewis. He did have the cheek to say buy it for £349 as it is discounted anyway lol.

Yep. But JL would not price match something that is OOS

That's not Tesco, it's from Hughes Direct via Tesco. The Tesco price is still showing as £299, just out of stock

Had no luck as Tesco website is now showing 349

I would try again and speak to someone else. You can say that they have price matched Tesco when a "friend of yours" called earlier. However, now they price on Tesco website is higher, so I don't think they will do it now anyway.

Back in stock on Tesco website at £349 - My JL price match request will be down the pan now I guess

Just rang John lewis and was told they don't price match tesco direct what the hell!. How did the others get it then. Yesterday I sent price match form by e-mail. Said 24 hours. Now rang them and got this garbage. I am so annoyed I really wanted this tv and it is sold out and ebay coop deal is gone swell.

Loads in store at Tesco Lichfield @ £299 if that helps anyone.

I have a print screen of the original price at Tesco. That linked with the good people above stating "over the phone" price match will hopefully be enough.
I'll let you know how it goes.

Back to £349 on Tesco

Damn, I thought JL wouldn't price over the phone so filled in the web form. Not much chance of me getting that price match now as back up to £349 on Tesco website.

Definitely worth a try. Hope it works out. But you'll get in a few days I guess.

Thanks. A bit inconsistent from their side. Still ok I guess - but I might check with them whether they can refund the price match difference to me now/sooner.

No strangely enough. I just mentioned tescos were doing it for £299 an the lovely lady said she will price match it so got for £299

I'd already placed the order, just got redirected to the website to fill in a form

Were you also asked to pay £349 and then will get £50 back once you receive the TV?

Yes. To be delivered on Wednesday happy days.

Bought from John Lewis over the phone and they price matched tescos. Lovely.

03456 049 049

What number did you use to call them, just the customer services? Just spoke to them and was told they would need to do it after the purchase, and that everything including warrenty would need to match the tesco's deal...

Bought from John Lewis over the phone and they price matched tescos. Lovely. £299

OOS now

It is oos, friend at work just tried to order one and it said stock was not available and the item would be added to wait list.

I had sent a price match request to John Lewis earlier, but I then decided to call their customer services asking to price match Tesco. Nice lady on the phone checked the price on Tesco website (as on the price page it does not say out of stock!) and supervisor agreed the price match. However the way it works is that I paid full price (£349) on the phone and a note has been left on my order for a £50 refund - I will need to call John Lewis customer service to get this refund after I receive the TV. It might still be worth trying this.

Must of got one of the last ones, 10% discount also! Heat!

Its now GONE!!

Hesitated for 20 minutes and now out of stock.

Out of stock now when attempting to order... Lets you go through to the checkout before telling you.

Richer wouldn't price match due to Warranty difference.

Same! Don't think we'll get any better than a 40" 4K HDR TV made by a well known brand for any less than £269! Seems pretty awesome to me! :smiley:

Get a SCART to HDMI or whatever u need converter?

Bought" with added bonus of £50 in tesco vouchers... bargain

Ordered this with 10% staff discount for £269! May end up cancelling if better deals become available but great deal regardless!

Does it have a headphone jack?

Can't comment really because I don't own it. But one reviewer said that they played around with it, and found Game mode to fix the judder for programmes/movies. They also said they weren't a gamer.

I'm interested again. Will it being in game mode take away from the picture for watching movies and streaming?

Read the same, until I saw a couple of reviews say turning it to Game Mode resolves pretty much all judder. In a bizarre twist, the only thing now putting me off is the fact it doesn't have a scart socket. I need a single scart for a few old school techs

Been hanging off until Black Friday 'cos there were loads of TV deals last year. Old TV is 11 years old now but not desperate for a new one. Going to sleep on it. If they are all gone in the morning then I'll spend the money on other goodies.

Just reading the review on rtings.com for the KU6300 which is the america name for the KU6000 which is basically the same as this KU6020 and everything seems great except they say it can suffer from judder in movies from all sources. So I'm in two minds.

It's supposedly got low input lag and good for gaming but I can't confirm that myself as I haven't seen it with my own eyes yet. Sammy tv's are usually great for gaming though.

bought no idea why lol

I'd suggest it would be better to buy, sleep on it and then if you change your mind, cancel

​Does this have PlayStation now? Thought it was subscription based. Bonus if it does as still bought one but not seen it listed

It is what it is. A cheap 4K set from a decent manufacturer. There isn't a lot of reviews anywhere on this tv but the majority of the ones there are positive. On the Tesco product page there's 13 reviews and 12 are 5 star. I think it's probably cheap as Samsung will be launching their 2017 range in a few months time.

I'm tempted to sleep on the decision. But I have a feeling it'll be gone when I wake. Are we saying this is probably the best TV for the money then?

Will JL price match as it includes PlayStation now? Or is that a service that's included anyway? Either way submitted a request so see how it goes

How will this perform for 1080p gaming? I got a 6 year old lg right now.

Unlucky I guess... I've had 4 or 5 Samsung TV's ranging up to about 5 years old and never had a problem with any of them.

Purchased!! Had £30 worth of club card vouchers too

I got the UE40JU6400 last year as a PC monitor though the Rakuten Super Points offer. Ended up costing £330. It's great as a large 4K PC monitor.

Ordered in JL. 5yrs warranty is worth extra £50 Plus u can buy accidental damage cover for 5yrs with another £25. With my 2 yrs old son, I won't be surprised if he decides to take it on the new TV:)

AO have run out of stock now, so that's off the table for those of you who were looking at that option

All I need to know is what the gaming lag is like, if hardly any. I'm so tempted to hit the buy button.....

Bought one finally! Thanks for sharing. I'd ordered one reserve and collect from currys today for £349 with the thought that if they came down in price I could just not go and get it but safe in the mind that I've still got one for £349. Happy to save £50 off that

​this is why I just got the JL one. I can imagine stock going on there too, leaving AO site and a 1 year warranty for £330 I believe.[/quot

Is it £330 on AO?

Yeah, tempted to do that myself but might try AO for £279.

Bought the 2015 version of this on last years Black Friday for £320 and I love it. Just got this for £227 due to staff discount & CC vouchers - thanks for the heads up! <3

​this is why I just got the JL one. I can imagine stock going on there too, leaving AO site and a 1 year warranty for £330 I believe.

well ordered off JL and emailed them for a £50 refund, if they say do one I'll miss the £50 but at least I won't have enough money to get that 3L bottle of Jack Daniels from Sainsburys thus murdering any remaining brain cells

Don't think there will be stock by the time JL respond.

​lol I know it wouldn't be covered, it was a joke.

I'd drop it in the bath really

Bought! Thanks OP

Just so you know, the main difference between this and the KU6000 due to go on sale from AOL on their eBay store at midnight is that this has Bluetooth.

My current Samsung tv went wrong after 13months. Just as well I had the 5 year guarantee from JL as the whole panel had to be replaced. I don't think JL will pricematch anyway due to the 5 year warranty they have.

tesco site throwing wobblies

Purchased

Other than that being fraud you'd also better check the terms to see how age affects replacement value, insurance policies are riddled with exclusions

Yes 8 bit not 10 bit.... as you will no doubt be reminded as this thread develops.... but will your eye be able to notice the difference?..... highly unlikely.

​i believe so

​​​well I can be reassured that I have a 5 year warranty for £10 a year over the tesco offer. then throw the thing down the stairs after 4 years and make it look like an accident.

HDR?

well I can be reassured that I have a 5 year warranty for £10 a year over the tesco offer. then throw the thing down the stairs after 4 years and make it look like an accident.

Depends how much you want the TV... I don't think they will match because of the warranty.... that's the whole reason some of these retailers provide the warranties.... it's hard to quantify their value and therefore muddy's the water when it comes to price matching.

Just done price match, got message : will be in touch within 24hrs. Can't make my mind up.

Wondering the same thing, but if they don't price drop then you may not get anything back.

I've bit. just ordered. Cheers op.

I can't seem to add the Roku stick on and save £10. Any advice?

can I buy off JL now and if they drop the price get them to refund me £50 retrospectively?

After I went through the checkout the delivery was free!

Samsung's standard warranty is 12 months "In home", to be honest the chances of it going wrong after that time except for general age is very low indeed. Plus remember most long length insurance policies will make an adjustment for age, so you could find yourself claiming in year 3 and the TV being beyond economical repair, you'd be lucky to get the equivalent of £50 from the policy to buy a new one. If it's a freebie then great but I wouldn't pay over the odds because of the warranty.

Can you still add a Roku for £8.99?

Yes I agree, I once managed to get them to price match some perfume..... and what a hassle that was... supposedly heralded as being the best for customer service, not in my experience. My local Richer Sounds however are excellent it's a shame they wont price match due to the warranty issue.

Also as you mention Tesco delivery is free of charge.

Delivery is free, just ordered

Can anybody tell me if this is also an instore offer?

Also remember they will stick on the delivery charge of £3

Could you use this for pc gaming?

I tried JL and they said they would need me to fill out the form and then they would get back to me with 48HR. Can't see Tesco having stock by that point. Very rarely do they price match anything I submit.

Just pit a request in for price match on JL... they should automatically drop the price online... as they do say they never over charge ... due to the price match... I did buy it earlier from Co op online... but will cancel the order is JL match... 5 year warranty is worth much more than 15 quid in nectar points

I did by the online. Takes 24 hours for them to reply.

Me too. :smiley:

​ any luck?

Just tried to price match with John Lewis.

Nice one, thanks for posting.... missed the COOP/AO deal earlier, but I'm happy to buy from Tesco... had a small number of vouchers to use and will obviously get more points. In the meantime if other retailers sell it cheaper I'll see if Tesco will match as it takes a few days for delivery anyway. Delivery is free by the way. This appears to have the standard 1 (or 2 year) warranty... most TV's are very very reliable these days so arguably paying £50 or so for a warranty for something costing £300 isn't worth it.

I have a feeling AO will also be selling this at the same price and that may be a more attractive offer for new customers who may get a £20 discount as well.

​ha ha ha I too work for tesco. the only better TV I'm looking at is at curry's. it's the Samsung eu32k5600. it's only 32" but it has a very low input lag and gets very good reviews regarding gaming.

I've never done price match before. I'm gonna try.

Don't forget quidco

If you get the eBay deal due to be available at midnight you would get the £15 worth of nectar points

Soooo tempted to get this but still not 100% sure whether I want jump the gun and get a 4K TV just yet. I am one of the unfortunate people that work at Tesco so this would be about £270 which seems like an awesome deal for a 4K TV by Samsung. Anyone know how good this would be with the consoles? (4K and HRD).

Not sure you'll get better than a 4K Sammy for £299!

Thanks for letting me know. Well over to JL to see if they can do anything then

Can you not order this and then cancel if you find a better deal?

I know!! What to do??

customer service dont do any kind of price matching. you have to submit a price match request via email

They are open till midnight so a call to customer service might be in hand?

Pull the trigger now or wait for a better deal on a 40'' 4k tomorrow?

john lewis can price match tesco but they take upto 48 hours to reply so you may end up missing the deal.

This is going to be hot.

Don't forget Richer Sounds will also price match and it's a 6 year warranty there..

Whats the warrenty with Tesco on TV

Can John Lewis price match Tesco now??

warranty length? worth the extra £50 from John Lewis for 5 years