Spoke to the sales team on the phone, apparently the whole thing was an error and they don't even sell Battlefield 1 so they are refunding all orders.
SavageDonkey to H4SS4SSH
5 Nov 16#27
Just phoned me... Then deal apparently made hotukdeals and they were let down by suppliers. I told him I totally understand but won't be using a company again who sell stock they don't have.
citysurrender11
4 Nov 16#26
same thing happened to my unchartered order, last time i use these cowboys id rather pay Amazon more.
mcintg
4 Nov 16#24
I got the cancellation email too.. Thank you for your order.
We regret to inform you that part of your order is no longer available from our suppliers. Occasionally we will experience a time delay on product information, whereby a manufacturer will no longer have stock and will discontinue a product before we are able to update our systems.
Our Sales Team will be in touch shortly to discuss alternatives. Our expert team will, wherever possible, be able to offer you a similar product to your first choice.
You are under no obligation to change your order and have the option of a full refund. We do however recommend speaking to our team first as we can normally offer an alternative to meet the same criteria and needs.
Our apologies for any inconvenience this may have caused. If you need any further assistance you can contact us on 0871 971 0005.
Kind Regards,
Laptops Direct
Customer Services Team
j_hankey
4 Nov 16#23
Same "Dear John" email, funnily enough last time I tried to order from this company (hardware last time) they had exactly the same issue. Not the best stock control but some you win and all that.
Daddio
4 Nov 16#22
I called them and was told they tried to contact me (I've not got any missed calls) to say it had been discontinued by their suppliers and it was a system error that I was still able to order it. Refund due in 2-3 days.
Oh well, have to carry on looking for a good deal.
SavageDonkey
4 Nov 161#21
got the same message.
Daddio
4 Nov 16#20
Just got this email from them. I won't be ordering from them again that's for sure.
Thank you for your order.
We regret to inform you that part of your order is no longer available from our suppliers. Occasionally we will experience a time delay on product information, whereby a manufacturer will no longer have stock and will discontinue a product before we are able to update our systems.
Our Sales Team will be in touch shortly to discuss alternatives. Our expert team will, wherever possible, be able to offer you a similar product to your first choice.
You are under no obligation to change your order and have the option of a full refund. We do however recommend speaking to our team first as we can normally offer an alternative to meet the same criteria and needs.
Our apologies for any inconvenience this may have caused. If you need any further assistance you can contact us on 0871 971 0005.
Kind Regards,
Laptops Direct
keejoonc
4 Nov 16#19
well, just got an email saying they don't have stock. that was pointless.
CHEAPASCHIPS
3 Nov 16#18
ordered paid with PayPal order and payment confirmed fingers crossed thanks op
Mattwood1
3 Nov 161#17
I ordered this last time it was live. Everything went through, email confirmation and they took the money from my bank followed by a email the day later to say my order has been cancelled. Currently waiting the money to be transferred back. I wouldn't get your hopes up!
maid020279
3 Nov 16#16
Just ordered!! :sunglasses:
Welsh Bird
3 Nov 16#15
Back in stock
ILOVEYOUMAN
3 Nov 16#14
Out of stock
zoltan666
3 Nov 16#13
Out of stock?
mcintg
3 Nov 16#12
Thanks, ordered
mickeymoo
3 Nov 16#11
great deal. just bought it for 38 grr
Terroface
3 Nov 16#10
Ordered. Why are the buttons greyed out?
Daddio
3 Nov 16#9
Just received my email confirmation.
qbert20
3 Nov 16#8
Thanks. Ordered! :smiley:
kwanzee
3 Nov 16#7
Thanks op, been waiting for a decent deal
Daddio
3 Nov 16#6
Thankyou for sharing this offer. That's my Christmas present sorted, although it'll be played a bit earlier than that if I get my own way.
Welsh Bird
3 Nov 16#5
Ordered. Just had a refund this morning from them as ordered when it was posted the other day! Fingers crossed I am lucky this time around.
Don't forget to keep trying if it says OOS, it holds stock in your basket for 15 mins, so if someone decides to leave it, stock should come back once timed out. (As far as i know)
Opening post
Good luck.!
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Latest comments (27)
Thank you for your order.
We regret to inform you that part of your order is no longer available from our suppliers. Occasionally we will experience a time delay on product information, whereby a manufacturer will no longer have stock and will discontinue a product before we are able to update our systems.
Our Sales Team will be in touch shortly to discuss alternatives. Our expert team will, wherever possible, be able to offer you a similar product to your first choice.
You are under no obligation to change your order and have the option of a full refund. We do however recommend speaking to our team first as we can normally offer an alternative to meet the same criteria and needs.
Our apologies for any inconvenience this may have caused. If you need any further assistance you can contact us on 0871 971 0005.
Kind Regards,
Laptops Direct
Customer Services Team
Oh well, have to carry on looking for a good deal.
Thank you for your order.
We regret to inform you that part of your order is no longer available from our suppliers. Occasionally we will experience a time delay on product information, whereby a manufacturer will no longer have stock and will discontinue a product before we are able to update our systems.
Our Sales Team will be in touch shortly to discuss alternatives. Our expert team will, wherever possible, be able to offer you a similar product to your first choice.
You are under no obligation to change your order and have the option of a full refund. We do however recommend speaking to our team first as we can normally offer an alternative to meet the same criteria and needs.
Our apologies for any inconvenience this may have caused. If you need any further assistance you can contact us on 0871 971 0005.
Kind Regards,
Laptops Direct