Nice, paying £20 for similar after they bumped up the prices earlier in the year.

I agree they do work to retain customers to the point I was considering a restraining order ;-)

Did the above and nothing - PAC runs out tomorrow and no call.......they simply don't care

low data user?

typically reserved for people who won't use the minutes or data.

https://www.three.co.uk/Support/Contact_us/Complaints_code_form

complain on here and you'll most probably get a call from three with a good deal in the next few days.

I went from unlimited minutes + texts + 4gb internet £12

to

200 mins + unlimited texts + unlimited internet + 30gb hotspot £13

Could you PM me please?

This is ridiculous, I have tried so hard to get this deal and the manager I spoke to said he would match the deal if I had the phone number

I needed above 8gb data, they wouldn't give me anything decent.

I was offered this for £7.00 per month as a retention deal 2 weeks ago - so I took it.

How are you going to show 3 the screenshot over the phone? Theybregused to look at this thread even when ingave them the url

It eas a deal for you OP but no one else can get it

It's been expired as no one can seem to get this deal.

It would be helpful to post the screenshot and I'll try tomorrow.

Cheers

To those asking for my number - sorry I'm not going to give that out.

The best I can offer to try and give you some clout when negotiating (and prove this isn't just made up for my own weird self-gratification...) is to post a screenshot of my price plan from the Three website.

Not sure why the thread is showing expired, it's presumably an ongoing deal if you tick the right boxes when you're leaving. Can anyone advise how to un-expire the deal as this is my first ever thread!

you cant demand a retention deal, tell them what data you want, not the exact package you choose.

well of course this is a RETENTION deal from the people on the phone for people who are already on 3 and are threatening to leave.

this has nothing to do with a shop.... or EE ..... or Toys R Us.... or the North Pole

I spoke to cancellations to try and get a new deal, I got 12 month contract, 4GB data (including personal hotspot), unlimited minutes, unlimited texts, includes feel at home for £10/ month (was £12 but haggled down to £10)

I can confirm that, if you use a lot of data they will not give you this deal. I use over 40gb a month and they will not budge. I've spoken to managers as well. They have said that if i get the person who has the deal on the phone with me so they can check the offer they would give it me other wise its a no.

Yeah that would be brilliant. Can you share it with me aswell please!

Yep share the number so we can get the deal too please

Send me your number too, you sound nice

Send me ur number as well so I can get it too

Yeah same here as I threaten to leave they nearly gave me my PAC code

Can the OP share their contact number with me, as the Three staff want to compare their deal so they can give me this deal also if it exists. Otherwise this is a COLD deal that is just made up

did not work, called retention, said i want to move to payg and cancel my contract that i have had since 2002. They said they have never had such deal for £11. instead they offered me a £8 deal with 1GB data and 600 mins.

Cool comment after it was struck off yesterday :wink:

This isn't a deal.

You get a good contract by threatening to leave, and then they offer you something if they think you are worth keeping.

The OP shows that they are willing to offer something good if you push them and they want you.

I got my deal through the 3 website. I know there's no tethering or Feel at Home but it suits me fine. It's a 12 month contract. It's not there now!

Funny I get pretty decent 3G & 4G signals in Hackney. You can check how far you are from the nearest cell tower on a map in the open signal app.

I have just looked on Three website http://www.three.co.uk/store/SIM/Plans_for_phones the plan I got 3 week ago for £9 giving u/l minutes and texts with 4GB data for price of 1GB is still showing .

Just called Three, contract is up in 2 days and wasn't offered anything even remotely close to this. When I mentioned this deal, the had never heard of it :disappointed:

​you still in the minimum term?? otherwise no way they should be charging you for anything

I got the unlimited minutes and text plus 4gb data (inc tether) for 11 pound per month including feel at home about 6/8 months ago. I'm still on it

I did see a mention of this offer before but needed minutes rather than data to be honest!

Voted cold been on phone with three no such deal at all!

OK. there are no deals out there. Very stubborn and the lady got irate, when I pushed her. Cold

No deal here....

I'm currently on unlimited mins and text, 4gb of data for £12. My contracts up in a month and I intent to negotiate :stuck_out_tongue:

Don't mind keeping what I've got but I'm going to try and get it for under a tenner - as I think some of you did last year?

Heated OP!

Depend how you use the phone - I travel a lot.

I was highlighting the full terms of your deal vs. OP's

Just giving it a shot now. BRB

I got the same deal 3 week ago , I do not see no tethering or no feel at home as a problem when you look at the mere £9 it is a cracking deal and on 4g speed

Been a 3 customer for 10 years, they wouldn't match the deal.

My contract ends in 2 weeks, so after seeing this, rang them up, spoke to the usual upgrade/cancel assistant who chuck out the basic offers, all were no good.

Proceeded with cancellation, finally got a manager in the phone, a very well spoken gent who tried to offer me some good deals. Best he could do was 8GB, unlimited mins and texts for £13 per month, rolling. But no tether, no feel at home package.

I told him I wanted tether and feel at home included (I travel a lot for work) and said the Internet was the important one. I use on average 50 mins a month and near enough no texts, it's all internet and Whatsapp etc. So no good to me.

The deal quoted here he'd only do for website price, £23.00.

Very disappointed. I've got my PAC code now.

you dont get that in shop.
only if you have been a 3 customer and now you want to leave.

I just came back from 3 shop. They told Me they have never gotten deal like that.

got 200 mins 12gb for £9 last week. allwas cancel there first few offers. 1 month rolling.

godd customer service

Deal don't exist !!!

I tried and wasn't offered anything at all. They said you use over 40gb a month you are on the best available tariff. They sent me my pac code with out even asking me if I wanted to go a head with it.

Retention deal - means you can not get it, why is it so hot?
Cold from me!

I've also been on both networks, and I've found that that is usual for three.

Just spent 58 minutes on the phone, and went through to the cancellations team to get my PAC code (which they gave me as well - nothing happens if it's not used)... Best I could get, considering I need Feel at Home, tethering and a monthly rolling contract was 8GB, 600 mins, unlimited SMS for £21. Before getting through to the cancellations team, I was offered this for £22.

Funny how the first person you speak to says this is the best they can do, all the plans have been standardised, no special deals etc, then you get through to the cancellations team and suddenly they have a budget for long standing customers.

I was also offered Feel at home, 30GB (incl. tethering), unlimited minutes and SMS on a 12 month contract for £20

Sorry but £11 per month retention is NOT true as Ive just rang THREE customer services today SUN 2nd OCTOBER 2016 and they say that offer is invalid and untrue! - Instead Ive opted for the 20gb data with unlimited talk n' text offer. Thats via e2save / vodaphone network 12mth cashback sim-only offer which works out at only £9.00 per month! - Now beat THAT!

You can also get 600 minutes for £14 a month. Rolling for 1 month.

just reread the text!

can't find that deal?? link just taking you to three homepage

Yes, very generous.

Great deal, I'm still on this from 3 years ago, paying £10 a month.

You just have to keep on at them. Then ask for a puk and you will be leaving. They eventually give in and give you what you want

I had to leave Three after 4 months, absolutely useless in London, they let me leave for free after enduring shocking network congestion in Canary Wharf. Their packages are good, but no good if you can't use it.

Wowser. Heat from me.

They are charging me £5 something for "terminating" the contract. They won't give me the pak code unless I pay the fee.

Basically I got offered £12 Unlimted data and 200mins about 4 months ago. My brother called up for the same deal and the advisor told him basically told him no deal like that exists.

Eventually we did a 3 way call to prove that I did have such a deal and only then did my brother get the £12 unlimited data deal like me.

So basically if you know someone who has this deal or deal you want then you need to have them on a three way call, then they have no chance of spurting the "no deal exists" crap.

I don't think much people will find success with this tbh but always wirth a shot. And unless you want to leave Three never ask to end your contract as your contract will litterally end, always ask for you PAC code as then you can let the PAC expire and carry on like normal.

30gb tethering pcm?

Anyone managed to get this deal or at least similar to this deal? Seems like nobody has had any luck

​Same here.


This was the problem I had, when I rang up. I use about 30GB+ a month, so they couldn't offer me anything close to this deal.

I rang them just now aswell, and they weren't having none of it! He was like 'sorry sir that deal does not exist, can I have the number to verify it!' I was on the phone to him for like an hour!

​Yeah? I might try that then... Thanks man!

I phoned 2 weeks ago best they'd do is 8GB for 13 quid so I get my pac. might try again next month. I'm on the £15 unlimited data but out of contract. can't be long til they hike it like they had for all the £13 ones

I'm still paying £15 for this, where other people have had increases. this is a great deal.

​If you get a PAC, just don't use it.

​Yes.

really have you read any of the text apart from the

"""" £11 a month """"

this is the deal I was on before they withdrew unlimited plans grrrr

Me too. It would be good to hear how you get on mate and I might give them another try too

is it free to call 333 on a 3 mobile to try to get this deal? thanks

I just phoned Three and ask for better deal, mentioned the one you had and they gave me my PAC telling me there is no way someone to have such deal. I kept asking for some deal at least close to that one, they asked me for your number to verify that there is no such offer...

Well done op. I thought they stopped doing unlimited data deals:-).

​Hi.

Awesome deal and my contract with them is up this month. I'll give them a ring. Thanks.

I would like to Persue this with 3 SIM onky's with them but this does seem too good to be true. I don't want to end up cancelled on them. if I git to Pac and bye bye would they reinstate if I "changed my mind back " ?

Three are being deliberately obstructive over this offer..........spoken to 4 different people there now and all saying the same thing. Final person didnt even offer me anything just gave me PAC straight away

Yes ive been told this offer doesnt exist and that this is all a lie on here!

Yep, ​some people have all the luck, never get offered these deals. It's a lottery.

How long are you spending on the phone to three? I spent hours on the phone to different people following the end of the one plan trying to get to get a deal posted on here but they said it didn't exist.

​You don't have to wait for your pac to expire. The first department you speak to can give you a pac. What you need to do is say you want to cancel your contract. They will try and convince you to simply use the pac they have given but say you don't want to use it and you want to cancel the contract. Then sweet deals are offered.

Same here. No problems at all so far. Great offer!

Great deal.

I'd be very wary of seeing feel at home as a benefit given my experience in the US this past month. I was in Boston, then 2 weeks later Palo Alto / San Francisco / San Jose and every time I tried to use my 3 sim, data access was so slow it was unusable. In each location my work Vodafone sim was perfect, and both were connecting to AT&T. Met another 3 user with exactly the same experience in Palo Alto. 3 customer support could not be less interested.

Any 600 minute retention deals?

No I complain to try get a decent deal that everyone knows you can only get from the cancellations department which you can only get to by requesting your PAC code. Something you have to do with every provider so don't understand what's so funny.

I'm on that sim only deal but for £17 monthly, out of contact so will call for pac, hope they offer this.

This is where the problem is, normally those with high usage won't get good deals, however if your usage is low then they will throw data at you knowing fine well you won't use it.

what's your data usage a month like? wondering if i can get sae if similar usage.

I am done with three, as soon as my contract is finished in four months, i am out. I live in London, calls are always getting disconnected regardless of where i am. When inside a building i get zero to 1 bar signal. Their signal is very unstable. I will gladly pay more for a better service with another provider.

Loving the irony, brother!

how might I get this deal? do I tell the telephone rep about it? will that be enough?

I'm on AYCE data for £17/m, and any time I try to get a better deal they just say "oh I see you use a lot of data, 800GB last month?" and that's the end of that.

Hot deal for yourself. Moran

Thanks OP. Phoned three. Got the same deal for £10.

I have 3x contracts with Three for years and they give me nothing!! Kicked me off the one plan, I've called and called and called. I've ended up getting my PAC then you can never get back to the magical final department that gave it you because they say you have your PAC code so there's no need to transfer you through to them again. I now have to wait for the code to run out and threaten to leave again to get through to the correct department.

Anyone else find it funny when they tell you they are the last port of call and will be the last person you speak with and they can give you the PAC code, then transfer you to another department that says the same but offers you betters deals.

good deal, I couldn't get anything as good as that a few months ago when I tried.

in the end left and took a new contract with them which worked out at £11 month for 30gig after quidco. transferred my old no. to a PAYG and then back to three so kept the same number.

​Will do, thanks :smirk:

link not working

ok, i will call them

the link doesnt send me to the deal, has it ended?

Smoking hot :sunglasses:

I did try live chat as well but they can't seem to do the same calibre of deals. The cancellation (aka retentions) team is who you want to be put through to.

Splendid! After having an online chat this morning and being told that I couldn't better my current sim plan of 12Gb with 200 minutes for £13.99 I'm in the mood to call them back in the morning :wink: Heat added :smile:

How do you guys find threes' signal? I live in Hackney, london and I've just moved onto the network three days ago. I can literally watch the signal come and go and swap between LTE H+ and H whilst sat in the same spot. From full signal to nothing.
I spoke to them and they have said keep eye on it and let them know.
I came from EE which was much more stable and much higher internet speed in this area. So I'm pretty sure its not my handset

Very nice deal, well done man. They gave no sh*ts about keeping my business as every AYCE data plan they offered me was more expensive than the one I am already on. So I stuck at the same as what you have for £15.00 per month. May try again if they're feeling generous...

Boom. That will do. My contract with Three has just come up for renewal and want to move to sim only.

I have just ordered a sim from 3. Unlimited mins/texts and 4gb data for £9. Mint!!

Anyone else managed to get this by the way?

Hmm my £17 deal is ending, might have to see if I can get on this!

Nice, paying £20 for similar after they bumped up the prices earlier in the year.

Give them a call and threaten to leave unless they work hard to keep you!

OP, what plan were you on before upgrading to this?

You lucky b*stard! :wink:
I got shunted off the £12.90 similar deal (without tethering) earlier in the year. Currently on a 4gb plan (unlimited everything else) for £12 and I'm really bumping up to the limits on data.

I have the same except I'm on 500 minutes

Good deal if you can get it.

I'm on the same deal, but with 12gb hotspot for £18/month.

Great deal! I saw something like this age wagon on here & I rung them saying I want to be on that or I'll leave but they wouldn't do it & said that offer didn't exist

5h1t hot deal, well done

great. heat :smiley:

I've had this same deal for a few years now but without tethering. Great deal op

really good deal especially with the 30gb tethering

great deal