No not a thing, not looking good is it
Anyone else got back in yet??[
KiKai
3 Nov 16#166
I'm not entirely sure macccheshire but it might be worth asking them to avoid any further issues with your accounts... :laughing:
KiKai
3 Nov 161#165
That's a fair stance to take loopyluke... :laughing:
KiKai
3 Nov 16#164
Have you heard anything now crimsongirl? :laughing:
KiKai
3 Nov 16#163
That's great Jagron, did they say anything else? :laughing:
KiKai
3 Nov 16#162
That's great news... :laughing:
KiKai
3 Nov 16#161
It will be interesting to know how many users abandon Shopitize now... :laughing:
KiKai
3 Nov 16#160
Has your account not been reactivated Victor7? :laughing:
KiKai
3 Nov 16#159
Hopefully their offers & receipt upload process improves as that is the worst part about this app... :laughing:
macccheshire
3 Nov 16#158
How do they know what Device you are using?
in my household we all have iphones and all use Shopitize(well we did till accounts blocked) so is that going to be a problem?
loopyluke
2 Nov 16#157
Re activated but lost all confidence with them ! On principle I will not use the app
crimsongirl
2 Nov 16#156
I haven't heard a thing
Jagron
2 Nov 16#155
Yes, just got the email saying they've reactivated my account.
exel1966
2 Nov 16#154
Accounts are starting to be reactivated, but will be limited to ONE account per device.
aj2001
2 Nov 161#153
That's good to know. The logo reminds me of shoptize and reciept and barcode scanning seems very similar. I will edit my post accordingly but have you noticed the name is blocked. Hope all goes well for affected users.
loopyluke
2 Nov 16#152
**** as no connection at all to Shopitize **** as no connection with Shopitize
aj2001
2 Nov 16#151
The new offers are showing on it for today so seems fine on that side. Who will be using it now that's a different story. Bad ideas and practices earn a bad reputation.
Hope everyone affected receive theire fund soon and if wrongly accused then some compensation as you can't upload receipts when you are blocked, so users could be missing out.
Victor7
1 Nov 16#150
I cant log in and the reset password is not working. I think they have gone under.
aj2001
1 Nov 16#149
Interesting post there jonathoncreek who needs 007 eh!
I have taken out 17.00 before and 33.00 now and my account seems fine.
I want to say that if it wasn't for kikai posting about this app I probably would not have found out about it.
It took a while to get to these amounts and it was not easy having to take photos of receipts only for them to review first etc etc
If a person has more than one account and uses different receipts what is fraud in that? They don't offer that much of reward these days anyway. I think if it's not a major issue send warning email and tell the people involved to stop it.
jonathoncreek
1 Nov 16#148
seems the general manager Carl Engelmarc has started his own business:
Incorporated on
5 September 2016
ENGELWORKS LTD
Company number 10359451
We help companies to develop desirable products based on human centric design, high value customer experiences and viable and actionable business strategies
https://uk.linkedin.com/in/carl-engelmarc-18522b6
Interesting that his linkedin profile says he stopped working at shopitize in october. (it usually says till present if someone still works for that company)
Also there is a date difference for his new company as it says started in 2013 but companies house say it was only incorporated in sept 2016. Hmmmm
Founder and CEO
Engelworks Business Design
April 2013 – Present (3 years 8 months)London, United Kingdom
Engelworks help young and established companies to develop innovative and desirable products and services based on human centric design principles, high value customer experiences and viable and actionable business strategies.
General Manager
Shopitize Ltd.
January 2014 – October 2016 (2 years 10 months)London, United Kingdom
My job is to lead the company’s transition from a technology start-up to a fully fledged operating company including fundraising, leadership, oversee strategy, commercials, product development, sales & marketing and delivery in the UK, Australia and the US.
Shopitize is a mobile shopper marketing platform that drives shoppers to store to purchase, validates the purchase via a photo of the receipt and delivers a range of rewards. Without retailer or pack integration. We capture valuable shopper data to measure performance and inform future marketing activities. https://www.shopitize.com/about/brands
Jonathoncreek take a look at moneysavingexpert he is looking into this, the more people that report this then the better. I feel strongly about this myself and yes I dont like Shopitize now, how dare they accuse anyone of fraud!!
jonathoncreek
31 Oct 16#142
I hope everyone affected is removing their likes from Shopitize main page on Facebook, and unfollowing them on twitter.
loopyluke
30 Oct 16#141
Again just my opinion just to be on the safe side , if you have the minimum balance in credit then just withdraw , I've had 2 cash back apps go into liquidation on me !
I AM NOT AT ALL SAYING SHOPITIZE WILL DO !
snowee
30 Oct 16#140
'It's fine'? Let's hope that Alan remains honourable!!
loopyluke
30 Oct 16#139
With the figures on their accounts , I'd tell anyone with credit in their account to withdraw ASAP ! Just in case
KiKai
30 Oct 16#138
You're right cashback apps are not savings accounts but I along with many others are guilty of letting cashback accumulate over time. It's definitely something to reconsider to avoid any losses... :laughing:
KiKai
30 Oct 16#137
That's probably the best way right now as members have reported successfully receiving their cashback into their Bank / PayPal accounts... :laughing:
KiKai
30 Oct 161#136
You're welcome Raimonds, me too... :laughing:
KiKai
30 Oct 16#135
How can anyone admit to knowing something they are unaware of? Whether you believe it or not is of no concern to myself and its probably best you don't have anymore to say on this matter as I am not going to employ similar playground tactics.
Have Shopitize outrightly accused anyone of fraud? I am disappointed with how this is being handled but it's a precautionary measure. What about those members who could potentially be guilty of this? If members have nothing to worry about then this matter should hopefully be rectified soon enough in their favour.
My responses may seem blasé to you due to your limited understanding and perception of the situation because you're angry. I always take into account both sides of any issue... :laughing:
KiKai
30 Oct 16#134
I guess anything is possible snowee and we'll find out soon enough. When this matter was bought to my attention by other members i contacted Shopitize for some clarity. I was told 'if your account is not under investigation and you continue to use your account it's fine'... :laughing:
KiKai
30 Oct 16#133
You are entitled to your opinion and cynicism exel1966. And you're right i am simply reiterating what Shopitize have said in their response to members, trying to better understand exactly what's going on as are the rest of you.
I have been promoting Shopitize' weekly offers for some years now as i have done with Checkoutsmart, Clicksnap or even Topcashback. Does that mean I'm connected to them too?! :laughing:
KiKai
30 Oct 16#132
As mentioned before no i do not work for Shopitize but i do take all the facts into account before forming any opinion. Am i being sympathetic towards them, no but it may seem like that to yourself.
On the other hand do i think Shopitize could have handled this matter more tactfully, yes i do. Are Shopitize wrong to suspend accounts if they believe fraudulent activity has taken place and they need to investigate it further, no i don't in the correct cases.
However i do feel bad for all those genuine users who have been caught up unnecessarily in this investigative net and hope for their sake that Shopitize get to the bottom of their investigations sooner rather than later... :laughing:
KiKai
30 Oct 16#131
I'm glad to hear that Jagron. It would seem that it has affected a wide spectrum of members with varying amounts in their accounts. I think this situation has definitely heightened everyones' scepticism and most will certainly reconsider allowing cashback to buildup in the future... :laughing:
KiKai
30 Oct 16#130
Hopefully it doesn't come to that and Shopitize gets this sorted promptly... :laughing:
Anon
30 Oct 16#129
That is sound advice for any cashback site/app - it is not a savings account and not protected if anything ever did happen (having experienced this with two cashback websites which went into administration previously, where cashback was confirmed but not yet payable, I am therefore very cautious and withdraw when you are allowed. I am in no way suggesting any of the current sites/apps are in this position, just highlighting the need to withdraw when it is possible).
KiKai
30 Oct 16#128
It is a really bad situation all round but i doubt the members who have been affected will come forward with that information... :laughing:
loopyluke
30 Oct 16#127
AS SOON AS YOU HIT THE MINIMUM WITHDRAWAL AMOUNT .... GET YOUR CREDIT OUT .... JUST IN CASE
https://www.companiesintheuk.co.uk/ltd/shopitize
The figures speak volumes , as of July they only have £92 thousand capital in the bank ! So if I had credit with them I think I'd be clicking on the withdrawal button !
Raimonds
30 Oct 161#124
Thanks for Your regular posts and hard work with the updates on Shopitize!
I am really missing the cashback on my weekly milk supply...
deb8z
29 Oct 16#123
To be fair you're not likely to admit to knowing anything are you.
I don't believe you don't have any affiliation with Shopitize,you ought to be appalled that they have accused people of fraud and yet you're not.
I have read your comments and you seem very blasé about the whole thing.
That's all I have to say on the matter as this is very off topic now.
snowee
29 Oct 16#122
I'm fully aware of the partnering with TCB; what I was getting at, as I mentioned last week, is that I wouldn't be surprised if there is an intended takeover by TCB and all this recent activity is Shopitize trying to get their house in order.
KiKai, if you think people have nothing to worry about, please can you provide some solid evidence upon which you base this opinion?
exel1966
29 Oct 162#121
She says not, however I believe there is a connection, as like you, the tone is far too defensive in favour of them, she seems to be reiterating their line all too often and spends a lot of time promoting them and posting offers before anyone else seems to have seen them. Cynical ? Yes !!
af191
29 Oct 162#120
Is kikai employed by shopitize as she's very sympathetic towards them & generally thinks different to other members views.
shopitize are wrong to block the accounts so members can't with there funds very poor customer service. FULL STOP!
Jagron
29 Oct 16#119
It's okay KiKai, I didn't think for one minute that you were implying that I am a fraudulent user :laughing:
I thought maybe it was only people that had a high amount owed to them that were having their accounts blocked - my husband and I have (or had!) nearly £90 saved between us. However, somebody on the misc thread said that they have just requested to withdraw £98 so if their account is still accessible, I really don't know.
I have come to the conclusion that it isn't wise to let money build up in any account, so have withdrawn money from both my Topcashback and Quidco accounts....... just in case!
loopyluke
29 Oct 16#118
Looking on companies house at the accounts !
I don't hold out much hope for them
exel1966
29 Oct 16#117
I look forward to submitting my claim to the small claims court if they don't sort this out soon. I would urge others to follow the same route if you believe you have been dealt an injustice by them.
crimsongirl
29 Oct 16#116
Bad news isnt it, several people cant even claim what they are owed because their accounts are blocked, shame on Shopitize. Wonder how many people actually have cash earned in their Shopitize account and had it blocked, be interesting to find out
KiKai
29 Oct 16#115
Hi Jagron I wasn't insinuating that you are not a genuine user. My sincere apologies if you thought that's what I meant. I was making a general statement regarding all members who have been affected by this. You are doing the best thing by giving them as much information as possible. Yes I saw those accounts too. What the situation is with TCB over and above their current partnership I don't know... :laughing:
Jagron
29 Oct 161#114
I am a genuine user and have only ever recommended Shopitize to members of my family, which Shopitize themselves have asked us to do in the past. After their first email, I contacted them to say that I would provide names and emails of all the people I have referred, so that they can see and check out that we are all different people. I then received the second email which again is the generic one being sent out to everybody.
Using the link provided by somebody on the Misc thread, I had a look at their accounts and it doesn't look good. Their assets for 2015 (cash in the bank and money owed to them from debtors) don't come anywhere near the amount they owe to creditors.
I don't know what the situation with Topcashback is, but if they are taking Shopitize over, they will not want to be saddled with a load of debt.
KiKai
29 Oct 161#113
Well I'm not aware of Shopitize sending out different emails to members as no one has posted anything other than the ones previously mentioned above..
A word of advice for you deb8z, don't make incorrect comments when you don't know the facts. I'm not an employee of Shopitize irrespective of what you may believe. Again if you bothered to read my comments you would see from my responses that I was not aware of this situation until it was mentioned by other members... :laughing:
deb8z
29 Oct 16#112
They have sent different emails to people,some emails from Shopitize stated the use of the same device was the problem then they subsequently sent ones out regarding multiple accounts,so they are contradicting themselves.
Of course you wouldn't have a problem with your account as an employee :laughing:
KiKai
29 Oct 16#111
Well I'm simply going by the information members have received and subsequently posted on here. It clearly states in their email that they have taken into consideration the use of a communal device! So over and above that they are saying the main issue is that some members have abused their system by having multiple accounts..
To my knowledge Shopitize have not made any other statements contradicting their first... :smirk:
KiKai
29 Oct 16#110
If you would have read comment 3 deb8z you would know that I do not have any issues with my account! :smirk:
KiKai
29 Oct 16#109
From my understanding it's not using the same device which is the issue. It's multiple accounts held by one person... :laughing:
KiKai
29 Oct 16#108
Having more than 1 account per household isn't the issue here macccheshire. It's multiple accounts held by one person... :laughing:
KiKai
29 Oct 16#107
I agree it's awful for those members whose accounts have been suspended but i'm pretty sure that's not the reason Shopitize are conducting this investigation. Surely they have noticed some irregularities which has given rise to this situation... :laughing:
KiKai
29 Oct 16#106
Oh wow! I think this matter is going to take longer than anticipated to resolve, that's probably why you've received that email so you have been informed. Also giving them time to conduct their investigations and then they'll subsequently be in touch... :laughing:
KiKai
29 Oct 16#105
From their post it would seem that they are not penalising members for using the same device but for possibly have multiple accounts. If that isn't the case for some of those members affected then simply email them to that affect..
Your anger and frustration is justified trokey81 as this is not a good situation to be in for both Shopitize and it's members... :laughing:
KiKai
29 Oct 16#104
I don't think this fraudulent activity situation has anything to do with any possible changes in the pipeline. It's a important matter that has come to their attention which they are dealing with. I agree any negative PR is not good for any company... :laughing:
KiKai
29 Oct 16#103
Yes it's a bad situation for both Shopitize and it's members but I'm hoping it gets sorted out promptly. Hopefully Shopitize are still around for us to use in the future... :laughing:
KiKai
29 Oct 16#102
Shopitize have already partnered up with TCB. This fraudulent activity situation has nothing to do with TCB and is only relating to Shopitize accounts..
It agree it is an unfortunate situation for those members whose accounts have been suspended. But as a company they have the right to so if they suspect foul play..
I appreciate what you are saying that members should rush to withdraw their money but if their accounts haven't been suspended then they have nothing to worry about... :laughing:
KiKai
29 Oct 16#101
To be honest I doubt that is the situation as they wouldn't have partnered up with TCB. I'm hoping this matter gets resolved quickly so members minds are put at ease and can continue to use the app within their terms and conditions... :laughing:
deb8z
29 Oct 16#100
It DID have something to do with the same device so if Shopitize are now saying it doesn't then they have changed their tune since the other day,probably when they realised they made an error saying that as there's nothing in their terms saying you can't use the same device.
KiKai
29 Oct 16#99
They are using the Shopitize model so you should have better luck claiming cash back... :laughing:
KiKai
29 Oct 16#98
Glad they scanned at the right price... :laughing:
KiKai
29 Oct 16#97
You're welcome jiall and shame there's no milk or Halloween themed offers this week... :laughing:
KiKai
29 Oct 16#96
Have you managed to log back in now? :laughing:
KiKai
29 Oct 16#95
After reading that Jagron it would seem that from the information they possess they are saying that some members may have taken advantage of their system by having several accounts and if that's the case then they should come forward. It doesn't seem to have anything to do with the use of the same device as they've taken that into consideration. They're also giving members the opportunity to say if you believe this is a mistake then let them know..
I understand members are furious with the allegations but if you are a genuine user then simply email them and I'm pretty sure after their investigation your accounts will be reinstated..
Those accounts that haven't been suspended do not have anything to worry about and should continue to use them as normal... :laughing:
deb8z
29 Oct 16#94
The OP seems to have gone rather quiet,no comments regarding her own account :confused:
deb8z
29 Oct 16#93
It's not having more than 1 account per household it's having them on the same device where it seems Shopitize are accusing people of fraud.
macccheshire
29 Oct 161#92
What are they going to do send loads of police round to peoples houses on early morning raids if there are more then 1 account per household?
I got this one as well after emailing them for the second time :disappointed:
pidgeofcdf
28 Oct 16#87
just 85p to go till I can cashout! will soon be 55p after I get the shower gel.
feel for those that have had their accounts closed.imagine they saw it as a quick way to save a few thousand pounds!
trokey81
28 Oct 16#86
Then it gets worse...
Hi there,
As per our terms and conditions we retain the right to suspend, and ultimately cancel, accounts of users where we believe that an abuse of Shopitize services has occurred. We conduct regular reviews and in your case our system has picked up some potential abusive activities on your account(s). As a result therefore the system has suspended your account(s) pending further investigation.
This process may take some time but we will be in contact as soon
as possible to inform you of the final decision.
We will be in touch soon. :confused:
trokey81
28 Oct 16#85
I emailed to find out why I couldn't access my account...
Hi there,
As you have noticed you can no longer access your account.
As a precautionary method against fraudulent activity we have deactivated all accounts that are linked to multiple other accounts.
We understand that in some cases friends or family members may share a communal device when using Shopitize and we have taken this into consideration. The account you are referring to is connected to a number of other accounts that is above the level we deem to be fraudulent and therefore unfortunately the account has been suspended.
If you believe that you are not in breach of our terms & conditions and the accounts associated with yours are justified, then please provide any knowledge you may have as to why these associated accounts may appear.
We are currently looking further into this and when we have a better understanding of the situation we will be in touch to the email address your account is registered under.
If you have been intentionally using multiple accounts to take advantage of our system, then we advise that you use this investigation period to come forward and return any funds claimed illegitimately before legal action will be taken against you.
Thank you.
I am bloody fuming! My other half's phone broke and used mine to upload receipts, no where does it state the same device can not be used. We have separate emails and bank accounts and under no circumstances has fraud been committed.
TBH Shopitize can go and poke it - have used them for such a long time and this is how they treat their customers, terrible, their app has got worse over time and the offers are pretty poor too. So this is the final straw. I told my other half to withdraw any funds from their account (as they can access theirs, surely if you suspect fraud you hold all accounts - idiots). Looks like I've lost my few pennies, I hope they loose their business of this as this is not a way to treat anyone - innocent until proven guilty - pah!
deb8z
28 Oct 161#84
I'm the same,my account isn't blocked as OH and I never upload receipts on the same device but we hardly use it anyway,usually only the milk,I'm only at 3.05 so I can't withdraw it.
Some people on Facebook were saying they save up money for Xmas via cashback sites,not something I would do these days when a company can go under without notice :neutral_face:
Coffee100
27 Oct 16#83
Thanks
snowee
27 Oct 16#82
I don't have any insider information, it's just a hunch based on the way they've been acting recently ... but if there are changes in the pipeline then they should be transparent and just say so ... all this negative PR is not doing them any good.
livreg
27 Oct 162#81
Wow cant believe this. I think there will be a rush on withdrawls now. I did suspect something was amiss and over the past few months have been withdrawing as soon as I hit £4 whereas I used to let it build up a bit. Am currently only sitting on about £3 and can't withdraw but its not a huge hit. I will not be using this app for the forseeable until things improve a lot (if they're still around).
snowee
27 Oct 161#80
I reckon Shopitize are definitely gearing up to do a deal with TCB ... and I suspect they are trying to iron out any issues before the deal is done and it all get switched to TCB.
They haven't blocked my account as only use on one device and it's always logged in, but I do feel sorry for those who have had their accounts blocked without notice - very bad PR for shopitize.
I can't withdraw my money as not up to the £4 limit yet, and will struggle to get to that with the increasingly reduced amounts of cashback and withdrawal of milk, which was a good way to get people to look at the weekly deals. I would suggest if you can withdraw your money then do it now!
Like a poster on facebook, they could be going out of business and stopped accounts to prevent cash being withdrawn.
blueharper
27 Oct 16#78
I've just rated shopitize app @ apps store, one star from me
nn196411
27 Oct 16#77
I used it years ago on grocerys and was always refused CB for various reasons so gave up on it in the end hopefully I'll b lucky second time round !
Coffee100
27 Oct 16#76
What is the contact email address for Shopitize? I can't login.
Coffee100
27 Oct 16#75
Yes.
mk-donald
26 Oct 16#74
FYI KiKai - I thought you'd erred with: "* Mixed Peppers (x3) Any Own Brand – 82p @ Morrisons"
as they had a large £1.00 sign on the display. Till however charged only your anticipated 82p :smiley:
NCIS
26 Oct 16#73
Reading on this thread, then it looks like everyone that can no longer log in has been deemed "fraudulent ".
jiall
26 Oct 16#72
Was hoping milk might appear late but obviously not plus no Halloween themed offers like they normally do, disappointing but thanks KiKai for persevering with the deals :smiley:
NCIS
26 Oct 16#71
No. Logged out, and now can no longer log back in.
I have not received the email about "multiple accounts" either.
Jagron
26 Oct 16#70
Yes, of having multiple accounts!!
Here is the I reply I received in answer to my email to them saying that I couldn't log in.
Sara replied:
Hi there,
As you have noticed you can no longer access your account.
As a precautionary method against fraudulent activity we have deactivated all accounts that are linked to multiple other accounts.
We understand that in some cases friends or family members may share a communal device when using Shopitize and we have taken this into consideration. The account you are referring to is connected to a number of other accounts that is above the level we deem to be fraudulent and therefore unfortunately the account has been suspended.
If you believe that you are not in breach of our terms & conditions and the accounts associated with yours are justified, then please provide any knowledge you may have as to why these associated accounts may appear.
We are currently looking further into this and when we have a better understanding of the situation we will be in touch to the email address your account is registered under.
If you have been intentionally using multiple accounts to take advantage of our system, then we advise that you use this investigation period to come forward and return any funds claimed illegitimately before legal action will be taken against you.
Thank you.
KiKai
26 Oct 16#69
That's not good Jagron. So are they actually accusing members of having more than one account or is the issue multiple members using the same device? :laughing:
KiKai
26 Oct 16#68
Please let us know what subsequently happens Jagron... :laughing:
KiKai
26 Oct 16#67
It seems to be a bigger issue... :laughing:
KiKai
26 Oct 161#66
You're welcome hass123... :laughing:
KiKai
26 Oct 16#65
That's great you got your money but I'm still hopeful things will improve... :laughing:
KiKai
26 Oct 16#64
Hopefully you'll get emails back soon... :laughing:
Jagron
26 Oct 16#63
Just got the same email KiKai :disappointed:
If they have had a problem with people holding multiple accounts, they should have found a different way of investigating it rather than blocking everybody's accounts and sending them an accusing emai! Not pleased at all!
KiKai
26 Oct 16#62
Let's see how this situation unfolds... :laughing:
KiKai
26 Oct 16#61
Oh my god that's pretty crazy... :laughing:
KiKai
26 Oct 16#60
You're welcome robin5858 and it is a shame that Shopitize is going down in this way... :laughing:
KiKai
26 Oct 16#59
Oh wow I've not seen that on FB... :laughing:
KiKai
26 Oct 16#58
You're welcome nn196411 hopefully you get there this week. I've managed to claim a few things on TCB and it seems to be working for the moment, touch wood... :laughing:
Jagron
26 Oct 16#57
I couldn't log in today and emailed them and got the same reply as others have had about fraudulent activity and multiple accounts. I can't believe that they have actually accused us of this!!! Will email them back straight away :disappointed:
KiKai
26 Oct 16#56
Let us know what they say... :laughing:
KiKai
26 Oct 16#55
It's been failing on the S3 for a long time now. Try installing an older version of the app as suggested by someone else. I hope it's not the end of Shopitize... :disappointed:
KiKai
26 Oct 16#54
Have your offers refreshed now? :laughing:
KiKai
26 Oct 16#53
You're welcome mk-donald and yes no milk... :laughing:
KiKai
26 Oct 16#52
You're welcome batista... :laughing:
KiKai
26 Oct 16#51
You're welcome CarolTheExtra. Hope it gets sorted out quickly too... :laughing:
KiKai
26 Oct 161#50
You're welcome sradmad... :laughing:
KiKai
26 Oct 16#49
You're welcome moginstein. I guess we all thought Milk was always going to be one of our regular weekly offers... :laughing:
KiKai
26 Oct 16#48
You're welcome juggler1, enjoy... :laughing:
KiKai
26 Oct 16#47
You're welcome livreg and there's definitely no milk this week :disappointed: At least there's Jaffas... :laughing:
KiKai
26 Oct 161#46
You're welcome V, I hope so too... :laughing:
KiKai
26 Oct 16#45
You're welcome shubhraj456, I'm hoping they'll come back with a bang... :laughing:
KiKai
26 Oct 16#44
Yes not having the Milk is disappointing... :laughing:
KiKai
26 Oct 16#43
You're welcome Jagron. I know they were awesome and I'm hoping they'll return to their former glory... :laughing:
KiKai
26 Oct 16#42
You're welcome MYS, it sure is... :laughing:
blueharper
26 Oct 16#41
tried upgrading, just the same
hass123
26 Oct 16#40
All those who are on iOS and commenting about getting logged out and not being able to access your account, have you upgraded to the latest iOS 10.1?
hass123
26 Oct 161#39
Just in time to replenish the cheese supply! Thanks KiKai!
goldy12
26 Oct 16#38
Just managed to withdraw my last £7.50 from Shopitize and have now deleted the App
blueharper
26 Oct 16#37
also locked out, only ever used my own account on my phone, never used by anyone else.
emailed them, no relpy
af191
26 Oct 16#36
I'm the same can't login
clicked on forgotten password link several times but had no email response.
shopitize is dead!
chlo05
26 Oct 16#34
Recieved email saying because my partner and I had accounts and used the same device to upload reciepts we are defrauding them and have suspended accounts and looking to reclaim money paid out. Not sure why this is defrauding them. Separate accounts, buying separate products, separate receipts
NCIS to chlo05
26 Oct 16#35
That's a load of rubbish. No where in the terms does it say you must use a different device.
The app stopped working on my phone, so I have to upload the receipts using my OH tablet, which they also use for their account.
Since you require separate receipts and any pay outs are into seperate bank accounts then there is no fraud. It is only fraud if one person is using several accounts to make claims.
robin5858
26 Oct 161#33
Thanks Kikai for your effort as usual.
I must agree with the others that this app has gone from one of the best to one of the worst.
To honest I will keep an eye on proceedings over the coming weeks. I most properly will stay until just after Christmas then I will cash out.
RIP Shopitize.
CaptCShadow
26 Oct 16#32
Just bought Dolmio Original yesterday...
No 25p for me. :disappointed:
aau1
26 Oct 16#31
According to posts on their FB page they've deactivated any accounts linked by a common device and are even threatening legal action to recover fraudulent claims!
Coffee100
26 Oct 16#30
I have a new iPhone by the way.
Coffee100
26 Oct 16#29
SAME!!!
I can't login either and forgotten password link not coming, even tho I know my password.
I thought it was just me!
nn196411
26 Oct 161#28
Thanks kikai only another 15p to earn till I can cashout. I have never found TCB reliable but looks like I'll have to take the risk and start using them now they're buying out all the good apps :disappointed:
maddogmad
26 Oct 16#27
cant login ,nor website. same problem happened with topcashback app the other week.
Toonah
26 Oct 16#24
No milk.... failing on Samsung Galaxy S3... ahh well. It was nice whilst it lasted. RIP Shopitize... was nice to know you.
Cheers for info. Might bother with the peppers.... but not massively bothered.
johnsmith1997 to Toonah
26 Oct 161#26
It stopped working on my Galaxy S2 as well.
Use on my Galaxy S4 now which seems ok.
Seems Shopitize wants you to spend money to upgrade to new phone.:neutral_face:
moginstein
26 Oct 16#25
Just sent them an email to request they bring back the milk offer, it is the one I've used every week. Link is on the contact us section.
NCIS
26 Oct 16#23
Still showing last weeks offers for me.
Don't want to try logging out and back in again because of problems others are having.
mk-donald
26 Oct 161#22
Yikes - not a single mention of Waitrose - then found KiKai's predicting no MILK offer any more = the only reason to definitely check/use Shopitize each week = as other say a sign that Shopitize is on the decline for us users :disappointed:
I am having the same problem too.. checked in laptop, mobile and ipad too..
CarolTheExtra
26 Oct 161#19
I am using an iPad also and have tried reinstalling and everything I can think of. Glad to see others have the same problem and hope it gets fixed soon. Thank you KiKai for all your posts.
Bri2014
26 Oct 16#18
I'm having problems too been trying since yesterday couldn't even upload yesterday now lost them
Are you using an apple device by any chance
sradmad
26 Oct 161#17
Thank you kikai, appreciated, heat added :smiley:
moginstein
26 Oct 161#16
Thanks KiKai,
Very disappointed about the milk, maybe get some peppers next week as I've not eaten the last lot yet!
juggler1
26 Oct 161#15
Thank you for all your work, KiKai. Jaffa cakes look a top bargain
pidgeofcdf
26 Oct 16#14
no milk :disappointed:
£1.05 to go for me to cash out, a couple of items this week.hopefully il get to that magical £4 by next week so I can cash out and delete.
livreg
26 Oct 161#13
Thanks kikai will get some jaffas. Idk if there will be milk as there's already 12 offers up and thats been the limit past few weeks, since the split with tcb.
chlo05
26 Oct 16#12
Yes also can't log in either. couldn't upload receipts yesterday, have emailed but no response yet
kunster
26 Oct 16#11
Can't log in either and forgotten password (even though I haven't) link doesn't work!
Valiantcat
26 Oct 161#10
Thanks Kikai, a few improved offers this week. I hope they are storing up deals for release closer to Christmas.
happyinvegas
26 Oct 16#9
Yes, I can't log in either...
shubhraj456
26 Oct 161#8
thanks kikai for all the time and effort.
it's just going downhill every week for shopitize.
goldy12
26 Oct 162#7
Even the Milk's gone this week, about the only shopitize item I've been buying in the past few weeks .Oh well suppose we've had a decent run with shopitize, and thanks to Kikai, saved a fair bit over the past eighteen months or do that I've used it.
Jagron
26 Oct 162#6
Thanks KiKai.
Shopitize used to be the best shopping app and now they are rapidly becoming the worst :disappointed:
MYS
26 Oct 162#5
Thanks KiKai. Heat added.
It's a shame they don't have many offers like they used to.
Coffee100
26 Oct 161#2
Thanks again for your hard work
KiKai to Coffee100
26 Oct 16#4
You're welcome Coffee100... :laughing:
KiKai
26 Oct 16#3
No issues logging in here. Resetting your password will be the best solution... :laughing:
KiKai
26 Oct 16#1
Some great new offers again this week. Happy shopping, saving & sharing… :laughing:
Opening post
Best Buys 50p and under
* McVitie's Jaffa Cakes (12) – 50p @ Asda
Claim 20p cash back = 30p
* Müller Crunch Corner Toffee Hoops / Banana Chocolate Flakes / Milk Chocolate Digestive / Vanilla Chocolate Balls Yogurt (135g) – 50p @ Sainsbury’s
Claim 20p cash back = 30p
Best Buys £1 and under
* Mixed Peppers (x3) Any Own Brand – 82p @ Morrisons; 85p @ Asda & Tesco
Claim 25p cash back = 57p; 60p
* Original Source Shower Gel - Mint / Lemon / Lime / Lavender & Tea Tree Shower / Coconut Shower (250ml) - £1 @ Sainsbury’s
Claim 30p cash back = 70p
* Dolmio Bolognese Sauce - Original / Light / Extra Mushroom / Smooth / Extra Onion & Garlic (500g) - £1 @ Asda, Sainsbury’s & Morrisons
Claim 25p cash back = 75p
* Kingsmill Great White Medium (750g) / White Thick (750g) - £1 @ Asda
Claim 25p cash back = 75p
* Domestos Bleach Original Blue / Pink / Sunfresh (750ml) - £1 @ Asda, Sainsbury’s & Morrisons
Claim 20p cash back = 80p
* Flahavan's Irish Porridge Oats (500g) - £1.12 @ Morrisons
Claim 25p cash back = 87p
Remaining Offers
* The Happy Egg Co. Free Range Medium - £1.45 @ Sainsbury’s; £1.50 @ Asda
Large Eggs (6) - £1.60 @ Sainsbury’s
Biggies (6) £1.95 @ Asda
Large (10) - £3 @ Tesco & Sainsbury’s
Claim 30p cash back = £1.15; £1.20; £1.30; £1.65; £2.70
* Ribena Original (850ml) / No Added Sugar (850ml) - £1.50 @ Asda & Sainsbury’s
Claim 25p cash back = £1.25
* Lurpak Unsalted Butter (250g) / Slightly Salted Butter (250g) - £1.65 @ Asda
Claim 25p cash back = £1.40
* Cathedral City Lighter / Mature / Extra Mature / Mild Cheddar (350g) - £2 @ Morrisons
Claim 40p cash back = £1.60
Products are available in store & online but Shopitize will only accept an in store receipt at the moment…
Hope these cash back deals are useful to some of you… :smiley:
Latest comments (172)
Anyone else got back in yet??[
in my household we all have iphones and all use Shopitize(well we did till accounts blocked) so is that going to be a problem?
**** as no connection with Shopitize
Hope everyone affected receive theire fund soon and if wrongly accused then some compensation as you can't upload receipts when you are blocked, so users could be missing out.
I have taken out 17.00 before and 33.00 now and my account seems fine.
I want to say that if it wasn't for kikai posting about this app I probably would not have found out about it.
It took a while to get to these amounts and it was not easy having to take photos of receipts only for them to review first etc etc
If a person has more than one account and uses different receipts what is fraud in that? They don't offer that much of reward these days anyway. I think if it's not a major issue send warning email and tell the people involved to stop it.
Incorporated on
5 September 2016
ENGELWORKS LTD
Company number 10359451
We help companies to develop desirable products based on human centric design, high value customer experiences and viable and actionable business strategies
https://uk.linkedin.com/in/carl-engelmarc-18522b6
Interesting that his linkedin profile says he stopped working at shopitize in october. (it usually says till present if someone still works for that company)
Also there is a date difference for his new company as it says started in 2013 but companies house say it was only incorporated in sept 2016. Hmmmm
Founder and CEO
Engelworks Business Design
April 2013 – Present (3 years 8 months)London, United Kingdom
Engelworks help young and established companies to develop innovative and desirable products and services based on human centric design principles, high value customer experiences and viable and actionable business strategies.
General Manager
Shopitize Ltd.
January 2014 – October 2016 (2 years 10 months)London, United Kingdom
My job is to lead the company’s transition from a technology start-up to a fully fledged operating company including fundraising, leadership, oversee strategy, commercials, product development, sales & marketing and delivery in the UK, Australia and the US.
Shopitize is a mobile shopper marketing platform that drives shoppers to store to purchase, validates the purchase via a photo of the receipt and delivers a range of rewards. Without retailer or pack integration. We capture valuable shopper data to measure performance and inform future marketing activities. https://www.shopitize.com/about/brands
Here's shopitize general manager details:
Carl Engelmarc
General Manager
+44 (0) 20 3142 8635
[email protected]
Customer Happiness Officer
I AM NOT AT ALL SAYING SHOPITIZE WILL DO !
That's probably the best way right now as members have reported successfully receiving their cashback into their Bank / PayPal accounts... :laughing:
Have Shopitize outrightly accused anyone of fraud? I am disappointed with how this is being handled but it's a precautionary measure. What about those members who could potentially be guilty of this? If members have nothing to worry about then this matter should hopefully be rectified soon enough in their favour.
My responses may seem blasé to you due to your limited understanding and perception of the situation because you're angry. I always take into account both sides of any issue... :laughing:
I have been promoting Shopitize' weekly offers for some years now as i have done with Checkoutsmart, Clicksnap or even Topcashback. Does that mean I'm connected to them too?! :laughing:
On the other hand do i think Shopitize could have handled this matter more tactfully, yes i do. Are Shopitize wrong to suspend accounts if they believe fraudulent activity has taken place and they need to investigate it further, no i don't in the correct cases.
However i do feel bad for all those genuine users who have been caught up unnecessarily in this investigative net and hope for their sake that Shopitize get to the bottom of their investigations sooner rather than later... :laughing:
2015 -£926,784
2014 £797,448
2013 £268,370
Shareholders Funds / Net Worth:
2015 -£152,646
2014 £1,146,609
2013 £271,781
I am no accountant, but those figures for 2015 don't look healthy to me.
Edited By: NCIS on Oct 28, 2016 22:36: .
ALSO CHECK - http://www.hotukdeals.com/misc/shopitize-rumours-please-aware-2536328?p=29055971
The figures speak volumes , as of July they only have £92 thousand capital in the bank ! So if I had credit with them I think I'd be clicking on the withdrawal button !
I am really missing the cashback on my weekly milk supply...
I don't believe you don't have any affiliation with Shopitize,you ought to be appalled that they have accused people of fraud and yet you're not.
I have read your comments and you seem very blasé about the whole thing.
That's all I have to say on the matter as this is very off topic now.
KiKai, if you think people have nothing to worry about, please can you provide some solid evidence upon which you base this opinion?
shopitize are wrong to block the accounts so members can't with there funds very poor customer service. FULL STOP!
I thought maybe it was only people that had a high amount owed to them that were having their accounts blocked - my husband and I have (or had!) nearly £90 saved between us. However, somebody on the misc thread said that they have just requested to withdraw £98 so if their account is still accessible, I really don't know.
I have come to the conclusion that it isn't wise to let money build up in any account, so have withdrawn money from both my Topcashback and Quidco accounts....... just in case!
I don't hold out much hope for them
Using the link provided by somebody on the Misc thread, I had a look at their accounts and it doesn't look good. Their assets for 2015 (cash in the bank and money owed to them from debtors) don't come anywhere near the amount they owe to creditors.
I don't know what the situation with Topcashback is, but if they are taking Shopitize over, they will not want to be saddled with a load of debt.
A word of advice for you deb8z, don't make incorrect comments when you don't know the facts. I'm not an employee of Shopitize irrespective of what you may believe. Again if you bothered to read my comments you would see from my responses that I was not aware of this situation until it was mentioned by other members... :laughing:
Of course you wouldn't have a problem with your account as an employee :laughing:
To my knowledge Shopitize have not made any other statements contradicting their first... :smirk:
Your anger and frustration is justified trokey81 as this is not a good situation to be in for both Shopitize and it's members... :laughing:
It agree it is an unfortunate situation for those members whose accounts have been suspended. But as a company they have the right to so if they suspect foul play..
I appreciate what you are saying that members should rush to withdraw their money but if their accounts haven't been suspended then they have nothing to worry about... :laughing:
I understand members are furious with the allegations but if you are a genuine user then simply email them and I'm pretty sure after their investigation your accounts will be reinstated..
Those accounts that haven't been suspended do not have anything to worry about and should continue to use them as normal... :laughing:
after all not the first time they have done something half-baked
also have £3
misc thread
http://www.hotukdeals.com/misc/shopitize-rumours-please-aware-2536328
feel for those that have had their accounts closed.imagine they saw it as a quick way to save a few thousand pounds!
Hi there,
As per our terms and conditions we retain the right to suspend, and ultimately cancel, accounts of users where we believe that an abuse of Shopitize services has occurred. We conduct regular reviews and in your case our system has picked up some potential abusive activities on your account(s). As a result therefore the system has suspended your account(s) pending further investigation.
This process may take some time but we will be in contact as soon
as possible to inform you of the final decision.
We will be in touch soon. :confused:
Hi there,
As you have noticed you can no longer access your account.
As a precautionary method against fraudulent activity we have deactivated all accounts that are linked to multiple other accounts.
We understand that in some cases friends or family members may share a communal device when using Shopitize and we have taken this into consideration. The account you are referring to is connected to a number of other accounts that is above the level we deem to be fraudulent and therefore unfortunately the account has been suspended.
If you believe that you are not in breach of our terms & conditions and the accounts associated with yours are justified, then please provide any knowledge you may have as to why these associated accounts may appear.
We are currently looking further into this and when we have a better understanding of the situation we will be in touch to the email address your account is registered under.
If you have been intentionally using multiple accounts to take advantage of our system, then we advise that you use this investigation period to come forward and return any funds claimed illegitimately before legal action will be taken against you.
Thank you.
I am bloody fuming! My other half's phone broke and used mine to upload receipts, no where does it state the same device can not be used. We have separate emails and bank accounts and under no circumstances has fraud been committed.
TBH Shopitize can go and poke it - have used them for such a long time and this is how they treat their customers, terrible, their app has got worse over time and the offers are pretty poor too. So this is the final straw. I told my other half to withdraw any funds from their account (as they can access theirs, surely if you suspect fraud you hold all accounts - idiots). Looks like I've lost my few pennies, I hope they loose their business of this as this is not a way to treat anyone - innocent until proven guilty - pah!
Some people on Facebook were saying they save up money for Xmas via cashback sites,not something I would do these days when a company can go under without notice :neutral_face:
They haven't blocked my account as only use on one device and it's always logged in, but I do feel sorry for those who have had their accounts blocked without notice - very bad PR for shopitize.
I can't withdraw my money as not up to the £4 limit yet, and will struggle to get to that with the increasingly reduced amounts of cashback and withdrawal of milk, which was a good way to get people to look at the weekly deals. I would suggest if you can withdraw your money then do it now!
Like a poster on facebook, they could be going out of business and stopped accounts to prevent cash being withdrawn.
as they had a large £1.00 sign on the display. Till however charged only your anticipated 82p :smiley:
I have not received the email about "multiple accounts" either.
Here is the I reply I received in answer to my email to them saying that I couldn't log in.
Sara replied:
Hi there,
As you have noticed you can no longer access your account.
As a precautionary method against fraudulent activity we have deactivated all accounts that are linked to multiple other accounts.
We understand that in some cases friends or family members may share a communal device when using Shopitize and we have taken this into consideration. The account you are referring to is connected to a number of other accounts that is above the level we deem to be fraudulent and therefore unfortunately the account has been suspended.
If you believe that you are not in breach of our terms & conditions and the accounts associated with yours are justified, then please provide any knowledge you may have as to why these associated accounts may appear.
We are currently looking further into this and when we have a better understanding of the situation we will be in touch to the email address your account is registered under.
If you have been intentionally using multiple accounts to take advantage of our system, then we advise that you use this investigation period to come forward and return any funds claimed illegitimately before legal action will be taken against you.
Thank you.
If they have had a problem with people holding multiple accounts, they should have found a different way of investigating it rather than blocking everybody's accounts and sending them an accusing emai! Not pleased at all!
emailed them, no relpy
clicked on forgotten password link several times but had no email response.
shopitize is dead!
The app stopped working on my phone, so I have to upload the receipts using my OH tablet, which they also use for their account.
Since you require separate receipts and any pay outs are into seperate bank accounts then there is no fraud. It is only fraud if one person is using several accounts to make claims.
I must agree with the others that this app has gone from one of the best to one of the worst.
To honest I will keep an eye on proceedings over the coming weeks. I most properly will stay until just after Christmas then I will cash out.
RIP Shopitize.
No 25p for me. :disappointed:
I can't login either and forgotten password link not coming, even tho I know my password.
I thought it was just me!
Cheers for info. Might bother with the peppers.... but not massively bothered.
Use on my Galaxy S4 now which seems ok.
Seems Shopitize wants you to spend money to upgrade to new phone.:neutral_face:
Don't want to try logging out and back in again because of problems others are having.
Meanwhile thanks as always KiKai for the effort you put into this analysis every week as to where best to exploit this weeks (ever fewer & repetitive it seems) Shopitize cashback offers, and for your similar analysis of the TopCashback's Groceries "powered by Shopitize" at:
http://www.hotukdeals.com/deals/week-s-topcashback-offers-26th-october-2016-evian-water-500ml-55p-35p-tesco-uncle-2534497
Anyone unfamiliar with Shopitize/TCB Groceries and other £back opportunities including CheckoutSmart and also Quidco ClickSnap and the newest **** that keeps paying out for me... see my tips/tricks/traps on here at:
http://www.hotukdeals.com/misc/store-receipt-cashback-shopitize-topcashback-s-groceries-quidco-s-clicksnap-checkoutsmart-2133228
Are you using an apple device by any chance
Very disappointed about the milk, maybe get some peppers next week as I've not eaten the last lot yet!
£1.05 to go for me to cash out, a couple of items this week.hopefully il get to that magical £4 by next week so I can cash out and delete.
it's just going downhill every week for shopitize.
Shopitize used to be the best shopping app and now they are rapidly becoming the worst :disappointed:
It's a shame they don't have many offers like they used to.