s7 edge oos

you have to change the drop down box from almost perfect to perfect.

Gone for the Samsung S7 edge in Black - Almost perfect at £352
Hope it's in decent condition!

perfect coming up as oos when going through to checkout

Are these deals a ball ache to do?! Read some previous posts saying people have had problems and not always straight forward?!

Cold. Don't have the incendiary grenade app like the Note 7.

:wink:

As much as I want this, I can't help but think it's not worth the risk. The previous suffering by other HUKD members (attempting a similar deal) is a warning sign that this can go horribly wrong. For some that means a adversely affected credit rating, whilst for othersmit means large sums of money being taken from their accounts (without permission or knowledge) and an enduring battle with O2 to try and recover it.

I'm not voting either way on this but if it were on price alone, I'd vote hot :wink:

What code are you using

What code are you using

What code are you using

it doesn't work out that much more for the lower data plans.

I've done the refresh deal twice and this is a good price for the edge. My advice is to make sure you have some spare cash in your account as o2 will most likely charge you extra and it'll take a few days to get it back from them

Great find cheaper than almost perfect.

Used it last time, went through fine , charged me £21 for a months airtime then a few days later got letter confirming refund. Credit rating unaffected too.

mixed experiences....some good, some bad. if you are willing to take a chance, this is probably a good deal. if not, hand fire for Black Friday and cross your fingers that something better will come. :smiley:

I've used o2 refresh this way twice now. First time they tried to charge me the full line rental but as soon as I brought it up with customer services the bill was cancelled. Second time everything went through fine so seems to be a bit mixed and dependent on the customer service agent you get when you cancel the contract

Need advice pls. Anyone have any experience with dual sim variant? Are these legit and do they work just as well as UK single sim type in this country? Tempted to go for a brand new dual sim one off ebay (and yes, I am aware of the fleabay risks) :smiley:

Any help appreciated

What's the deal with warranty on refurbs?

I did the refresh deal for a new s6 in the January sale. Would they let me do it again given that it isn't that long since I cancelled the contract?

Garbage phone. Wish i'd never bought one :disappointed:

If you have the money, let them take £491. Then complain and get £50 compensation!
They paid my wife, when I complained on her behalf. Complaints were outsourced to Capita and they offered £50 compensation and a refund.

Had two of these deals but have knocked points off my credit score as they so a credit check each time. Not idea as was getting a mortgage at the time.

o2 refresh charged me £270ish for "early termination" charge on the airtime.

Spoke to them and they immediately said it was a mistake, I really got the impression that it happens a lot as I did not mention what the actual problem was, they just looked at my bill when I asked.

They told me to wait 5 to 10 working days for them to give me it back, they can't do it any quicker apparently.

So yeah, just beware of that...

Does anyone know if the phone will be locked to O2?

how can you cancel airtime no comebacks

I like the cut of your jib :smirk:

This happend to me but it was resolved very quickly. Cancelling the phone was very straightforward only took one quick call. Then 2 weeks later £400 was taken out of my account and made me overdrawn. I called o2 to check and they said it was a system error and they would put in a form to refund it, which would take up to 2 weeks! Quick call to first direct and they cancelled it that day.

How can I get it for is price? Been on their website for the past half an hour and struggled. I'm looking for an almost perfect flat s7.
Any help will be really appreciated.

Out of stock on both.

Mine was locked to o2 but had unlock code within two days.

Just ordered the S7 edge in black, hopefully will come down to £352 almost perfect. The last almost perfect One i ordered S6 was mint as New.

I ordered s7 edge in perfect condition but mine appears to have worked out at a "cash price of £459.99 or a total to pay of £432 based on 18 a month.
So can anyone confirm the process on not getting ripped of bt O2?
I assume assume as soon as the phone arrives phone o2 to get it unlocked and then phone back and ask to pay of the balance of the phone plus cancel the airtime part of the agreement?

Drat i realise i was charged more as i ordered when half a sleep!

You should have picked the show more for tariffs then picked either 20gb or 5gb with paying £39.00 upfront then you get it for the £399. Seams to only be the Gold in stock.

Ordered S7 non-edge for £360. Should be arriving on Monday.

As mentioned above don't even bother contacting o2 if they take the full air time amount, just call your bank and claim it back under the direct debit guarantee. I've had to do it twice out of the 8 refresh phones I've had

I take it you don't get original packaging or accessories?

No it comes shrink wrapped in a plain o2 box with the USB cable only.

Thanks

Is there a post to explain this cancel the airtime?

I see it for 39.99 upfront and 43 a month but can't workout how much this will be if cancelled the day its ordered.

They have the s7 on pay as you go for 310. That seems easier to just buy?

got my phone today and was talking on chat to them, to get IMEI number for unlocking type *#06# this will give you the unlock code for the phone. Dont know if it works for pay and go.

You pay the total payable for device. This is found when you click on more details on which ever tariff you pick.

Did you get charge one months worth of contract?

Won't work as pay as you go phones cannot be unlocked until after 12 months according to the website

Just got it today so haven't been charge anything yet. apart from the £39.99

Ah great thanks. So a s7 for 305.99 that's almost new. Seems worth the Hassel IMO. I was about to pay that for a one plus 3 new, but I do want the s7 more.

I ordered late evening and rang to cancel airtime the next morning before the phone arrived, o2 took £2.49 a month later for line rental, have done Refresh before & not charged anything, they wont refund that charge, took another £2.49 10 days later, I should get a refund in 10 days.

How did you get price £309.99?

got my s7 edge today, looks brand new. very happy for £351

​thanks will take a look

That's for the non edge pay as you go

I can't get payg £309.99 to add to basket, can only get perfect one for £354.

Locked! Unlock code 7 days.. Is there an easier way?

​How did you get for £351 isn't it £399?

My IMEI has not shown up on the website so cant request unlock code.

​chose the almost perfect on 5gb plan with 39 upfront. was then only 13 a month. worth checking the difference in plans as can work out quite a bit cheaper.

Just picked mine up, not tried to unlock or do anything, just stuff without the sim card. The phone overheats and drains battery very quickly - what are my chances for an exchange, can I just take it back to the store?

got gold s7e grade b delivered yesterday and its perfect. cant find a mark on it. cancelled airtime the same day and unlock code came through today

even though I made calls using the phone and Sim card, IMEI still not showing up online. Anyone else having this issue?

So if buy this in gold then can I cancel soon as Ave to and get it unlocked so can put my sim in it.

How did you receive the unlock code? Email?

Received mine by email, only had to wait 2 days for it.

as someone that works for o2 retentions I can tell you that this **** us off and majority of advisors will make you wait 30 days to cancel as per the terms of the contract because it's bad for our figures and commission because it's not a legitimate mobile account that we can retain.

​yes email

Shows as out of stock on the black version, does anyone know how often they restock?

yeah it takes 24-48 hrs, once you are on network for couple of days, make sure you have done couple of calls though. they will unlock, takes another 36 hrs, if no luck contact them on twitter, very fast response on twitter

Looks like this is back in stock. Samsung S7 like new perfect for £360

£311 on payg

In Stock

https://www.o2.co.uk/shop/phones/samsung/galaxy-s7-like-new/#contractType=payasyougo

Black still in stock.

Gold not currently in stock.

edge version in stock too

Not any more.

The S7 onyx black on PAYG was delivered yesterday - £312. On the box it says grade B. I gave it a quick check and I cannot spot a single mark on it. I will look again in better lighting conditions, but so far it does not look like any grade B I have seen before.

Also, the phone looks to be unlocked and no O2 splash screen on startup. I tried my wife's TalkMobile sim and it worked fine. I will test with my 3 sim when I get a nano sim card.

Same here.
Arrived yesterday, was in mint condition apart from a few scratches on the home button.
I rang them up and they're doing a doorstep swap today.
Was locked to O2.
Yours is definitely unlocked if Talkmobile works in it.

s7 edge back in stock, i ordered 5 min ago

s7 edge back in stock. i orfered 5 min ago

Showing at £403.99 upfront for Almost Perfect or (£451.99 for Perfect) for S7 Edge 32Gb in either Black or Gold for me today.

Have the prices gone up or am I doing something wrong?

(Still tempted by an Almost Perfect - £400 is eBay/Gumtree money, and it's a lot less risky buying from O2).

The perfect is instock for the gold you have to change to perfect then view tariff, show more and pick either 20gb or 5gb with £39.99 upfront to get the phone for £399.

Thanks.

I've tried doing that, but it's still showing as £451.99 for me, and not £399. Can anybody else see it at £399?

You are looking at the wrong bit.
Duration of credit agreement 24 months
Upfront cost £39.99
Monthly device payment £15.00
Total Credit amount £360.00
Total amount payable for device=£399.99
Interest rate (fixed) 0%
Representative APR 0%
Device cash price £451.99
The price you pay is the Total amount payable for device=£399.99 not the device cash price.

Thank you very much.

My mistake was that I had been selecting the "pay for the device upfront" option.

Now ordered, at £399 (and I have 14 days to change my mind if I decide it's not the right device for me, or if a better deal comes along!)

You phone up and request unlock code then cancel airtime and you only pay total for device.Which is £39.99 you paid upfront and £360 = £399.

Gold edge back in stock

This work guys?

I presume you won't get the original box nor earbuds with this?

Did you read post #49 in this thread?

Hi,

I already have an O2 12 month Sim Only plan. Is it possible for me to take out this deal? My idea would be that I would cancel the air time as soon as I get the phone and then just use my SIM only on the phone but not sure if that if you are allowed to enter another contract with O2 if you already have a contract ongoing...

Thanks all.

The best possible advice you could get about how to transfer/combine the present plan to use with this deal would be to post your query in the official O2 Forums in this subsection. You could also contact O2 Support directly to ask what's the most beneficial &/or cheapest way to go about this.

Also read: How does O2 Refresh work?

is it best to get the unlock code before cancelling airtime or is it ok to cancel as long as the request has been made?

Yes, either phone up and request or it you can do it online.

Thanks. I did it online last night but hasnt come through yet.

takes a couple of days but they will send it via email and text, just cancel you airtime, dont wait anylonger as you will get a charge for airtime.

so i should be ok to just cancel it now? was worried that i wont get the code if i cancel before receiving it

well I rang up to ask about the unlock code and cancel my airtime. I have been told that I need to wait upto 24 hours for the number and IMEI to register on their system before they can request unlock code. Supposedly they couldn't find any record of me requesting the code online either.

I tried to cancel before phone even arrived and was told it would be better to request code before cancelling, and to make a call from s7, I got more help from online chat, requested code from them too. Code took 2 days by email, charged £2.49 for rental about 3 weeks later, tried to get refund as done refresh twice before and not charged but in the end I just left it.

The price has gone up, right?

Can't see any option for £399

Keep an eye on the Perfectly Fine s7, another member had one delivered for £292 yesterday and its in perfect condition.

O2 is currently giving out free gift when you buy these on o2 refresh but I wonder whether you can keep the gift if you just cancel the airtime? The terms and conditions only mention you need to return the free gift if you return the device and cancel airtime. Highly doubt you get to keep the gift in any case, but just wondering.

Perfectly fine S7 is still available at £292.

I picked up a S7 edge in perfectly fine condition and there is only one very faint scratch on the screen. Other than that, it was in brand new condition.

Yes cancel the airtime . You will receive your unlock code via email.
I called up and asked for unlock code, in same phone call I then said I wanted to cancel airtime and pay off the phone. Got the unlock code via email in a couple of days.

nice. just went for the "perfectly fine" s7 for £292. hopefully no scratches on the screen. Really wanted the edge for £352 but not in stock, just the perfectly fine one which for some reason cost more

read my post further up this page.

yea that £400 though. at £50 more id definitely get the edge but at £100 I think I'll give the s7 a go and if its too small hopefully can change for the edge within the 14 days

I ordered my "perfect" S7 Edge and collected it from my local O2 shop on Wednesday. It was shrink wrapped in a plain box and only came with a USB lead. Careful inspection showed that it was, indeed, perfect.

I tried requesting an unlock code online, but it didn't recognise the IMEI number. Put the SIM card in the phone, made a call, and the IMEI showed up and I was able to request the unlock code.

I then rang up (you can't make a payment by Live Chat), paid off the remainder of the Device charge, and then cancelled my Airtime. All done and dusted (though I'll be keeping a close eye on my bank account for any money going out).

Only problem is that I requested the unlock code on Wednesday afternoon, and it's now Friday evening and there's no sign of it. Other people on here have said that they got their code in a "couple of days". Is it too early for me to start worrying?

UPDATE: Unlock code arrived by email this morning (Saturday). Put a Vodafone SIM in the handset, entered the unlock code, and it's now unlocked. So it's now all sorted - a perfect Edge S7 with 12 month warranty and no worries about whether it's stolen or dodgy for only £400 (as long as my bank account doesn't take a hit somewhere down the line!!)

Just recieved a bill for an early Termination fee from O2 for £479.20!!

Thats happened to me on two occasions, phone them it will come off your bill.

Just call them and cancel direct debit from the account you set it up in. That way they cant take the money. I complained and got my other account credited with £25 for all the hassle.

The only reason I haven't done this is due to potential impact to credit rating if they try to take money from you and you have cancelled the direct debit?

Same. i don't want to negatively effect my credit score over their mistake.

Both OoS :disappointed:

got my "perfectly fine" s7 through. seems so small compared to my note 4 but its really nice and there are very fain scratches to the screen but non can be seen with the screen on so am very happy. Thanks for the info op

edit. Not sure if I should cancel the airtime now or wait until black friday is over. I'm guessing I have 14 days before I need to do it to save paying naything for airtime?

Cancel Airtime asap, you will be charged for the days you have it.

To those who received the gift that O2 are giving out at the moment, have you claimed the gift?

Maybe the solution for me is to let them take the money and claim it back under the direct debit guarantee. O2 customer service don't have a clue and don't appear to do anything about the fact i am being billed £470+ in error.

The refresh deals are a nightmare. Twice I have taken out a contract and cancelled immediately on receiving the phone. Only to be charged £600 on one occasion which they took from my bank account and it took 3 months to get my money back. And the last time a bill for £200 ish. That I managed to sort before it was taken. I'd steer well clear