https://www.youtube.com/watch?v=zzrwZt_P3Bc

Found a video of someone unlocking this mobile. Looks like needs to be done with hardware (FuriousGold USB key) and software (QCOM SMART TOOL MODULE v1.0.0.10264 or higher). You will notice at about 0:45 there are two options listed for OT-6039Y (Alcatel One Touch Idol 3 4.7) and the bottom one must be used (NEW SEC).

Hardware sells for US$89-159 so not worth it for one mobile. Will need to go find a local unlocking shop or market stall with a printscreen of this info.

Let me share my experiences unlocking this mobile. In March was in Czech Republic and got the dual-sim version of this mobile. It was not SIM locked. In August I scratched the back cover and replaced it with a cover from a dead one off ebay. Yes the back cover can be removed, there's a dismantling video on youtube.

When I put the old cover back on the dead mobile it somehow started working for a moment and died. I charged it and it worked. Bargain I thought but it was SIM locked. To find out which network it was locked to I just inserted different SIMS and it was O2.

Then the wild goose chase began trying to get working unlock codes. I tried four different online services and they all failed. To get refunds you need to show them a video of you typing *#06# to show your IMEI number and typing in the code they sent. Luckily they all refunded me (some took a long time and emails). Unluckily after 10 tries my mobile was now permanently blocked. It worked fine on O2 until it really did die some weeks later. Sold both phones as am moving to Germany and was given a company S7 nice.

My advise is to not use codes for this mobile until someone can verify a working online service.

With regards to Android upgrades no matter what I tried could not get past 5.0.2 on the locked Idol (6039Y). My unlocked Czech Idol (6039K) was on 5.1 I think and got 6.0.1 Marshmallow using OTU method (Mobile Upgrade app).

After 7 months.... anyone had sucess at unlocking this device?

Thanks mate!

The only confirmed unlocks thus far have been by using "My O2" from existing O2 contracts (own or friend/relative), and hotukdeals81's & Gooner77's method using O2 £5/month data contract.

Alternatively try Highstreet/market unlocking stores if they have the latest software for "Alcatel Idol3 6039Y NEW SECURITY" (but no one has reported back this working yet).

No online unlocking codes work yet so don't waste your money.

Regarding unlocking this phone... any updates?

None left in UK - I've searched O2 stores from Elgin to Penzance.

O2 website still says available for click and collect, but not found any stores in the SE.
Online chat were unable to access a better search than the one on the site that lists the 6 nearest stores.

EXPIRED. None available

The unlock code was emailed to me after I sent a text on the £5 data sim, many thanks to hotukdeals81 for your help.
:smile:

Thanks for coming back on this. Gives hope to others thinking going this route.

There does seem to be conflicting accounts in the various Idol3 threads (2527720, 2531359, 2535251). I wonder if there are different variants of Idol 3 "6039Y"? That would explain different experiences.

My £5 data contract was rejected (fair enough I have adverse credit history) so was forced to seek alternative methods. Mrunlock.com worked for me. You have to search for 6039Y and use the link that says "Alcatel OT-6039Y Unlock Codes".
These guys don't have a great refund policy so you takes your chances.

This may or may-not help, but I had a similar problem with Vodafone Turbo phone. It was always trying to reach 4G signal and never connected. Then I changed settings to only check 3G and it worked finally.

I have been using this mobile on Tesco network and it has been great. However about a day ago it stopped recognising the network, and now it will not detect any sim card (including O2). I read on one forum that this may be a known problem - has anyone else had a similar experience?

I submitted the unlock request on the data sim thing on Thursday with no luck (so far). I sent a text on the Sim and resubmitted the request today.

You need to put the sim in the phone first. This will register the phone on your contract and then you can request the unlock code. Use the sim, like send a text etc, with the phone for it to be registered with O2. I have done two unlock and it works

Did not work for me. After 4 days I received text and email from [email protected] stating that unlatching requests did not extend to Pay Monthly Data Sims. Scared to try again for credit checks.
I'm so frustrated with this mobile. Am also still waiting for a refund from a failed online unlock code too.
Has been worst deal on hukd ever. Reason they're cheap.

Yes works. The magnet file keeps changing because software keeps being taken down but keep searching and it'll pop up. Also unlocks with Sigmakey Software anything later than v2.16 and also in torrents.

This is NOT working for me. I don't get an unlock menu in My O2 probably because this is a data contract. Is O2 wising up to this you think?

Have u used it? Did u get to unlock the device?

And get hit with viruses. Thanks but no.

OOS

Search torrents for QCOM FURIOUS or AMDO.exe_1.0.0.10454. Is modified to bypass the USB dongle. Works a treat. As used by many so called market traders :sunglasses:

https://www.mrunlock.com/terms-and-conditions-i-1.html
12.5 The software of the target mobile phone has never been altered, changed or tampered with in any way
12.7 The phone has never been subject to an attempted unlocking in the past
13. Refund Policy
..."Mr Unlock will only consider a refund if all of the above criteria has been met. Refunds will only be given in extreme circumstances and are subject to a £2.50 administration fee (provided that you contact us within 48 hours of receiving your order)"

So if your mobile is unlocked they can refuse a refund? That admin fee is bullcrap. Code either works or not. If not then should be full refund endof.

FFS just pay £15 to O2 and get a guaranteed unlock code first time. Or ask a friend on O2 contract to insert their SIM in your phone and request a free unlock code in MyO2 online or app.

Here is the solution for unlocking. Minimum cost nil/£5 maximum you choose

The easiest way is to have it unlocked by requesting someone who has O2 contract. I could not find anyone in my circle of friends who had O2 contract. Here is what i did after many unsuccessful attempts from unlocking sites. It would take 3 to 4 days.

1. Purchased the cheapest sim only contract from O2. £5/month for data sim and it is rolling contract.
2. Received the sim next day and straight away requested the unlock code.
3. Received the code next day from O2.
4. As i had two phones now it is time to have the second one unlocked.

Sim comes with 500mb of data, no minutes and 100 text. If you feel that you don't need that sim anymore give 30 days notice and end the contract as per terms. No credit rating issue here aswell, i asssume, as contract is not cancelled whereas it is ended by giving notice. You can also cancel it within 14 days and pay for the allowances used.

Just for genuine need and not for abuse.....

Specifically they need to unlock "6039Y NEW SECURITY" (see post #86 above). Interestingly mrunlock have an O2 unlock service.

need to wait 12m in order to get it unlocked by O2... ?

Probably not worth the risk, pay the extra £5 for O2 to unlock it.

Has anyone tried https://www.mrunlock.com/ for unlocking? Apparently they support OT 6039Y model.

I had no luck this weekend. Stall owners were very reluctant to disclose what software/hardware they used. Guess I need to call O2 for code.

There is no Alcatel listed after selecting UK and O2.

A post on xda says they had success with a $5 off http://www.worldgsmcodes.com/ if anybody can please confirm.

https://www.youtube.com/watch?v=zzrwZt_P3Bc

Found a video of someone unlocking this mobile. Looks like needs to be done with hardware (FuriousGold USB key) and software (QCOM SMART TOOL MODULE v1.0.0.10264 or higher). You will notice at about 0:45 there are two options listed for OT-6039Y (Alcatel One Touch Idol 3 4.7) and the bottom one must be used (NEW SEC).

Hardware sells for US$89-159 so not worth it for one mobile. Will need to go find a local unlocking shop or market stall with a printscreen of this info.

Not working per post #76.

have any one tried this? http://sim-unlock.net/sim-lock/3/Unlock_by_code_for_Alcatel_phones/

Let me share my experiences unlocking this mobile. In March was in Czech Republic and got the dual-sim version of this mobile. It was not SIM locked. In August I scratched the back cover and replaced it with a cover from a dead one off ebay. Yes the back cover can be removed, there's a dismantling video on youtube.

When I put the old cover back on the dead mobile it somehow started working for a moment and died. I charged it and it worked. Bargain I thought but it was SIM locked. To find out which network it was locked to I just inserted different SIMS and it was O2.

Then the wild goose chase began trying to get working unlock codes. I tried four different online services and they all failed. To get refunds you need to show them a video of you typing *#06# to show your IMEI number and typing in the code they sent. Luckily they all refunded me (some took a long time and emails). Unluckily after 10 tries my mobile was now permanently blocked. It worked fine on O2 until it really did die some weeks later. Sold both phones as am moving to Germany and was given a company S7 nice.

My advise is to not use codes for this mobile until someone can verify a working online service.

With regards to Android upgrades no matter what I tried could not get past 5.0.2 on the locked Idol (6039Y). My unlocked Czech Idol (6039K) was on 5.1 I think and got 6.0.1 Marshmallow using OTU method (Mobile Upgrade app).

Ive tried both unlock-code-shop and simlock.net without success. Kayroth has a point. Looks like the only way to unlock is from 02 themselves/My-02 app or via Cable/Hardware :disappointed:

[quote=.........best way to get it unlocked is if you know anyone on o2 contract you can then do it through the my o2 app maybe a friend or relative[/quote]
Thanks mate ill give that a go. So i pop their contract 02 sim in this Alcatel and go to that 02 App and follow some steps? ill give it a try!

Wanted to try guaranteedunlock but the phone number they had on their site was answered by a foreign chap who said he did not know who guaranteedunlock is. So I checked their address and the postcode and street name didn't match up. I emailed them to verify contact details and instead this info was removed. Now there is no contact info except through their CONTACT US webform. Also no VAT number or company register number anywhere on site. Very strange.

whois lookup for this website shows a different address 150 Nags Head Road, Enfield, EN3 7AR. This was not the address on the website originally however. This just shows a row of houses on google maps so can't verify if is legitimate (could be).

guaranteedunlock.com codes do not work for Alcatel Idol 3. The UK version of this mobile can not be unlocked using codes from 3rd parties. Only unlock codes from network providers will work in this case from O2.

Alternatively you can try unlocking using magic box hardware/cable solutions from high street vendors. But I haven't found one that knows how to in Manchester yet.

Problem is that Alcatel phones are customized for every country even those in Europe. So software or patchers from Germany Idol 3 will not work with UK Idol 3 even if the version numbers are the same. Google if you need more info its been known about Alcatels long time already.

But for £50 I would still buy. Hot.

Am also keen to know if anyone has found a successful unlock provider.

Used the first one without success , waiting for refund. Anyone unlocked successfully ?

Thanks.

cat /proc/partitions
result shows: 7634944 mmcblk0
So seems these only have 8GB NAND, not 16GB the earlier production runs had (partitioned to only use 8GB).

Anyone tried sim-unlock.net - €5.99 (Paypal) for unlocking Alcatel Idol 3 4.7 6039Y? There is one comment by Idol 3 Polish user saying "genialny" which translates to brilliant.

Or guaranteedunlock.com - £4.99?

Yes works with Tesco, giffgaff, Lycamobile and other MVNO’s using the O2 network.

what's the big deal with "no charger" it's a standard usb lead surely everyone has some other piece of tech that has the standard usb charger 5v or has nobody owned an android device before.:stuck_out_tongue:

Can anyone confirm that this phone will work with a Tesco contract sim?

same here cheers

came with the jbl headphones which is a bonus.best way to get it unlocked is if you know anyone on o2 contract you can then do it through the my o2 app maybe a friend or relative

Can confirm I got JBL in-ear earphones in box; flat cable with mic and play/pause button. Also got a USB cable. No charger.

Might also be worth checking in Aldi see if they have any of these left
http://www.hotukdeals.com/deals/40w-5-port-usb-charger-with-1x-qualcomm-quick-charge-3-0-port-9-99-aldi-instore-2509646

You can take your O2 phone and receipt to an O2 store and get a discount on a standard charger.

Otherwise something from Anker like this. Avoid cheap charges, they are low amperage and takes forever to charge.

I've tried getting unlock codes from unlock code shop and simlock.net. Both have refunded me stating they're unable to get the codes. Seems its not as easy as it first appeared

Personally I would go for something like this
https://www.amazon.co.uk/dp/B01GCHU8GK/ref=noref?_encoding=UTF8&psc=1&s=electronics

Hello everyone, I just got the phone this afternoon and on the order form it says '' Thanks for doing your bit for planet by choosing not to take a charger plug.. .. ''
I didn't realized this was the case when I purchase the phone, anyway can anyone recommended where to buy one? As I couldn't see one on O2, ebay or amazon.
Betty
Thanks in advance

Thanks mate.. Apreciate your efforts.. Still looking for unlocking the handset

Can anyone recommend a service to unlock the network on the idol3 (6039Y)? thanks.

looky here and make your own mind up.
xda

I emailed the seller and they said it will only work on the cricket version unfortunately

where did you get the marshmallow file from if you can mention the steps?

I managed to get marshmallow on mine downloaded the file put it on micro sd card boot into recovery and update from sd easy

Thanks mate!..I give a try!

Even tho O2 site shows available to collect from some stores they don't really. I have called Chiswick, Fulham Broadway, and a few others that show available for store collection on O2 site and they say don't have stock. O2 are a joke. This deal should be expired. Any future O2 deals should be vetted first methinks.

And what has happened to HUKD?!? Why are there ASK and FOR SALE messages mixed when I select DEALS.

Two phones from O2 this week you can't actually buy. They'll have the Note 8 next week.

Reply : Sorry its for Cricket only.

Found this one on ebay but not quite sure if its for the correct model
http://www.ebay.co.uk/itm/301923190027?_trksid=p2060353.m1438.l2649&ssPageName=STRK%3AMEBIDX%3AIT
Have emailed them...

Luckily I was on o2 contract so put that in and unlock for free

anyone found a cheap unlocking site?

Yeah I did use the software from post with no joy

Dis you try using Alcatel software from post #42? Or is that for US devices only (is there a difference?)

Cant update via there software nightmare

removable battery - NO!

damn i put an order in yesterday, no confirmation or order delivered today.

not holding much hope of this coming into stock..

whats the best phone after this one for a similar price thats 4.6"?

Anyway to find cheap unlocking cod.. Regards

8 Jun 2016: "Twitter - Alcatel USA [email protected]: We’re excited to share that Android M is available for unlocked IDOL 3 devices beginning today!"

You can do a manual updade using official Alcatel method from your PC: go to http://www.alcatel-mobile.com/global-en/support/softwareUpgrade/list then select IDOL 3 in "choose your product" drop-down list, then download Mobile_Upgrade_Q_5.0.0_Setup.exe

Note there are reports of users having issues with sdcards and some apps after updating to Marshmallow. You may need to update to Marshmallow, then do a factory reset. Marshmallow will then start fresh and you will be prompted to complete first-time configurations. Make sure you have backups before starting.

Update: can disregard; does not work for UK models