I think Samsung have acted pretty well, considering the circumstances. They've owned up that there's a problem and they're offering a solution to satisfy their customers.
iDealYou to PhilK
3 Sep 169#3
Some companies pull their defective products while others will blame their users. :stuck_out_tongue:
plewis00
8 Sep 163#21
You can type in any handset name followed by 'fire' or 'explosion' and watch the media sensationalise it - if it was a problem there would be a recall and while I read the article through, it became very clear that anyone who thinks 'charging a phone under your pillow' is a good idea needs a reality check. The point I was trying to get across was that the Note 7 has been recalled, not the S6, not the iPhone 6 (https://9to5mac.com/2016/03/21/iphone-6-fire-flight-hawaii/) but by now I should realise that by making a statement on the internet there is always someone waiting to try and prove you wrong in an attempt to humiliate you. Well done.
plewis00 to coventgamer
8 Sep 163#11
If you have time to waste trying to cancel a contract when O2 Refresh is clearly not designed to be manipulated in this manner and have factored in your time (opportunity cost = time that you could have used to earn more money doing something else) then this is still a good deal.
No S6 handsets 'exploded', it's the Note 7 that's the issue, however unfortunate, and there was a big fracas over it in mid-2000s when contaminants reached Li-ion laptop batteries in Dell, Sony, etc. I bet all the Apple lovers are literally creaming themselves over this battery recall right now; first that and then the iPhone 7 announcement yesterday - it might just be too much to contain...
Latest comments (39)
FrozenFlash
21 Nov 16#39
I've had 2 phones from them and both have looked like they were used. They barely describe the items condition because they sell so many and when something goes wrong they give you a refund with no issues. That sounds like a good thing but when you just want a phone that looks in good condition and works as it should, being tasked with chasing up the refund process isn't ideal. It might work for those who have time to spare but its a gamble. If you want a phone that's likely to work for over a year and is likely to be delivered in nice condition I'd steer clear.
Common Sense
21 Sep 16#38
Expired. £10 more now.
dantesfireplace
13 Sep 161#37
No worries. I appreciated the post / deal :-)
dantesfireplace
13 Sep 16#35
Got mine today.
It's going straight back unfortunately.
Drop damage to each corner with noticeable little dents in the bezel and a nice scratch on the screen for good measure.
This leads me to summise that these handsets haven't been 'refurbished' at all but rather these are heavily used phones that are either the old handsets from insurance replacements or plain envirophone type stock.
I didn't expect 'like new' but not a chance these are acceptable.
Argos arranged a free return without batting an eyelid so that's good.
BristolBillyBob to dantesfireplace
13 Sep 161#36
Eek! Oh, that's not good at all. Sorry to hear that. Yeah, I'd expect a refurb handset to be in 'very good' condition, maybe a few light marks, but nothing significant. Glad you got a refund, though...
dantesfireplace
11 Sep 161#34
Went for this for her indoors, cheers.
It'll be nice to get her back on Android (much easier for me support lol).
Heat added.
ron s london
10 Sep 16#33
Was almost about to hit the button on this one a my M8's screen smashed the other day, but was put off bu the note haflway down -
Please note that this mobile phone will always include the handset, battery and USB charging cable. Accessories are not included e.g. headphones, USB wall charger or screen protectors.
Found a 64G edge 6 on amazon warehouse deals with no marks noted for £357 gone for that one
coventgamer
9 Sep 16#32
got nougat running on mine faster than usual no samsung ui
KentishLad
8 Sep 16#27
Argos/Ebay Outlet service is very good, they honoured my guarantee at 11.5 months, couldn't fix it, so refunded.
I use an s6 for business. Battery barely lasts a day, but it doesn't get hot and I've not heard of any exploding. It's a good all round phone, but £250 for second hand??
Could you clarify the statement that Nougat improved the battery for you, which phone do you mean? If you mean the S6 can you point me to the download.
stockdam
8 Sep 16#28
I bet they are not but I bet that you spend too much time thinking that they do.
Masteryates
8 Sep 16#26
I agree regarding camera and battery but the Nexus 4 & 5 did have the best CPU's on there day of release. For me as a light user, the Nexus 5 running kit kat was the best experience I've had on a smartphone. I know power users may disagree due to the poor battery life.
fishmaster
8 Sep 16#25
Thanks, although I've never liked any Nexus phone, Nexus to me has always meant budget phone. I used to own a Nexus 4 for two years and it was hardly much better than my Galaxy S2. The Nexus 5 had a terrible battery and didn't have any flagship specs. I hope they manage to do something unique with the Pixel phones and also make them a premium product. The Nexus 5X, 6 and 6P were never flagship phones either. Google's branding of Nexus was midrange but they get the updates first. I believe Motorola (Lenovo) are pretty good with updates, which is why I like the look of the Motorola Z Force, although by March 2017 I'll want to replace the S6 with something bang up to date.
Masteryates
8 Sep 16#24
I feel for you fishmaster. I'd point the finger at Samsung really and not Android. I've just bought a Tab S2 and I've had to do a lot of cleaning to get it running anything like it should be. You are correct in saying that Samsung is too slow for the major updates. A friend had the S6e and was about to give up on Android. He saw a S7e for a good price and upgraded. The S7e is everything the S6e should have been. Lets hope Google shows everyone how it should be done with the new Pixel phones, (Just like they did a few years ago with the Nexus 4 & 5.)
Masteryates
3 Sep 161#6
The battery is so small in this phone that an explosion would go pretty much unnoticed.
Would be interested to know from s6 users if the marshmallow update has helped?
sancheez to Masteryates
8 Sep 16#13
It should. Doze made a pretty considerable difference.
And Nougat has improved things even further for me. But you won't be seeing that (officially) on an S6 for a long time yet.
fishmaster to Masteryates
8 Sep 16#23
Mildly, the battery life is still very poor. I can't wait to change to a new phone, it'll have to be a bigger phone with a larger battery. My contract isn't up until March 2017 and I can't wait to get something like a Motorola Z Force. Also the firmware updates are painful on the S6. It'll probably be March 2017 or much later until we get Nougat on the S6, which will mildly improve the battery life again. I don't do root as I use banking apps, you can get more battery life if you root and tweak things further. I hate Android it's just such a poor operating system, however I'm invested in the apps and some of the workflow, and even though I'd move to an iPhone 7 Plus I can't get all the apps and functionality on IOS in the same way as on Android, so I'm stuck with this crappy OS.
ollie87
8 Sep 16#22
Nah. I just don't like bold sweeping statements. There's a lot of things that people say will never happen that end up happening.
plewis00
8 Sep 163#21
You can type in any handset name followed by 'fire' or 'explosion' and watch the media sensationalise it - if it was a problem there would be a recall and while I read the article through, it became very clear that anyone who thinks 'charging a phone under your pillow' is a good idea needs a reality check. The point I was trying to get across was that the Note 7 has been recalled, not the S6, not the iPhone 6 (https://9to5mac.com/2016/03/21/iphone-6-fire-flight-hawaii/) but by now I should realise that by making a statement on the internet there is always someone waiting to try and prove you wrong in an attempt to humiliate you. Well done.
Well Samsung phones are well known to be waterproof! So why not charge ur phone while submerged in a bucket of water! Tadaaa! Ur phone wont catch fire! :P You can thank me later!
5lugger to blueice_ron88
8 Sep 16#19
Hope so, mine somehow ended up in a swimming pool......
Masteryates
8 Sep 16#17
Thanks for the update Sancheez. My 2 year old G2 is getting about 2 days of up time and 2 hours of SOT running KK. How does the S6 now compare?
lutin
8 Sep 16#16
My own personal experience with them has been very good. Sent me out a freepost bubblewrap bag to return the phone in and the turnaround time was about 5 days (from when it left my house til it returned). Can't complain about them although your mileage may vary.
iEimis
8 Sep 161#15
Agreed, they told me that my repairs would cost because by the looks of it my tablet has a physical damage, cpu heats up to 160 celsius when browsing on chrome, physical damage???
sancheez
8 Sep 16#14
Nexus 5x.
Already running Nougat and will get updates far quicker, and for longer, than this.
That seems to be the way with Android now. Want to stay up to date? Nexus all the way.
DealHunter16
8 Sep 16#12
Lol Samsung warranty is like hoping to win the lotto. They outsource the repair to third party companies who usually do more harm than repairs to the phone. Just read some reviews. Shame really as thier device is top stuff.
coventgamer
7 Sep 16#9
cold got for 200 on o2 refresh
jmecks to coventgamer
7 Sep 16#10
Where do you stand regarding warranty? Your phone is second hand, and your contract is over.
plewis00 to coventgamer
8 Sep 163#11
If you have time to waste trying to cancel a contract when O2 Refresh is clearly not designed to be manipulated in this manner and have factored in your time (opportunity cost = time that you could have used to earn more money doing something else) then this is still a good deal.
No S6 handsets 'exploded', it's the Note 7 that's the issue, however unfortunate, and there was a big fracas over it in mid-2000s when contaminants reached Li-ion laptop batteries in Dell, Sony, etc. I bet all the Apple lovers are literally creaming themselves over this battery recall right now; first that and then the iPhone 7 announcement yesterday - it might just be too much to contain...
DocRobotnik
3 Sep 16#7
If this was sub 250 I'd be all over it, but at this price there are just too many good, newer phones that will receive longer term support.
TygerTyger to DocRobotnik
3 Sep 16#8
In the market for a mid-range for the missus - what would you suggest Doc?
DWWM
3 Sep 1610#5
I think Samsung have acted pretty well, considering the circumstances. They've owned up that there's a problem and they're offering a solution to satisfy their customers.
mrfinch
3 Sep 162#4
More bang for your buck,literally
PhilK
3 Sep 162#1
Hope the batteries don't explode when charging in these too (Wouldn't you think they'd CHECK things like that before sending out for sale ?)
iDealYou to PhilK
3 Sep 169#3
Some companies pull their defective products while others will blame their users. :stuck_out_tongue:
![Fresh Breakfast Meat Box (Using code) @ Campbells Meat [Haggis / Lorne Sausage / Bacon / Black Pudding & More]](/images/topics/208684_1.jpg)
![[Xbox One] Q. u. b. e: Director's Cut on Deals with Gold](/images/topics/208716_1.jpg)
Opening post
Both black and white models are available, and come with a 12 month warranty.
Black:
http://www.ebay.co.uk/itm/Sim-Free-Samsung-Galaxy-S6-5-1-Inch-Full-HD-16MP-32GB-Smart-Mobile-Phone-Black-/361428435477
White:
http://www.ebay.co.uk/itm/Sim-Free-Samsung-Galaxy-S6-5-1-Inch-Full-HD-16MP-32GB-Smart-Mobile-Phone-White-/361428435731
Top comments
No S6 handsets 'exploded', it's the Note 7 that's the issue, however unfortunate, and there was a big fracas over it in mid-2000s when contaminants reached Li-ion laptop batteries in Dell, Sony, etc. I bet all the Apple lovers are literally creaming themselves over this battery recall right now; first that and then the iPhone 7 announcement yesterday - it might just be too much to contain...
Latest comments (39)
It's going straight back unfortunately.
Drop damage to each corner with noticeable little dents in the bezel and a nice scratch on the screen for good measure.
This leads me to summise that these handsets haven't been 'refurbished' at all but rather these are heavily used phones that are either the old handsets from insurance replacements or plain envirophone type stock.
I didn't expect 'like new' but not a chance these are acceptable.
Argos arranged a free return without batting an eyelid so that's good.
It'll be nice to get her back on Android (much easier for me support lol).
Heat added.
Please note that this mobile phone will always include the handset, battery and USB charging cable. Accessories are not included e.g. headphones, USB wall charger or screen protectors.
Found a 64G edge 6 on amazon warehouse deals with no marks noted for £357 gone for that one
I use an s6 for business. Battery barely lasts a day, but it doesn't get hot and I've not heard of any exploding. It's a good all round phone, but £250 for second hand??
Would be interested to know from s6 users if the marshmallow update has helped?
And Nougat has improved things even further for me. But you won't be seeing that (officially) on an S6 for a long time yet.
Already running Nougat and will get updates far quicker, and for longer, than this.
That seems to be the way with Android now. Want to stay up to date? Nexus all the way.
No S6 handsets 'exploded', it's the Note 7 that's the issue, however unfortunate, and there was a big fracas over it in mid-2000s when contaminants reached Li-ion laptop batteries in Dell, Sony, etc. I bet all the Apple lovers are literally creaming themselves over this battery recall right now; first that and then the iPhone 7 announcement yesterday - it might just be too much to contain...