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Source: HotUKDeals | Deals > Entertainment
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Opening post
Hiltron09
17 Sep 16
OK, so Sainsbury's had their turn last week with the PS4 price glitch.

It seems the group haven't learned much in a week.

Possible pricing/description error which makes reference to both 500gb and 1tb versions.

Who knows, maybe they will honour this one? After all it is reduced from £319.99 which would seem in line for a 1tb?

Also note that I found this in see all prices cuts>technology>games and consoles>xbox one>consoles.

Also note that the fifa version (1tb) has the same rrp of £319.99 with only a £20 reduction whereas this shows as £70 off.

http://www.argos.co.uk/static/Product/partNumber/5729771.htm

It could be a genuine reduction.

**Update - One member has had a phone call confirmation from Argos that this is a 1tb Xbox one S with battlefield 1**

Don't shoot the messenger!
Top comments
mrzootsuit
18 Sep 16 3 #88
"**Update - One member has had a phone call confirmation from Argos that this is a 1tb Xbox one S with battlefield 1**"

One member doesn't know the golden rule of mis-prices - NEVER CALL THEM UP AND ASK IF ITS A MISTAKE!!
BigBuds
17 Sep 16 3 #8
If you type the EAN number into google it brings the 500gb model up EAN: 889842118926
All comments (401)
MarkToTheMax
17 Sep 16 #1
Description error, only Game and Microsoft have the Battlefield 1 1TB
Dichotomy to MarkToTheMax
17 Sep 16 #4
Although this is the 1TB with Battlefield rather than an official bundle so it is quite possible the description is right even if the price turns out to be wrong.
MarkToTheMax
17 Sep 16 #2
There's a chance it might be the old model also
danfr
17 Sep 16 1 #3
good price, and prob a mistake. worth a go. but I'm ps4 so won't bother
Macca1985
17 Sep 16 1 #5
It's not the battlefield limited edition just comes with the game so it's a poor deal overall.
1qw to Macca1985
17 Sep 16 1 #9
​oh? so how much is it with limited edition please?
iceni to Macca1985
18 Sep 16 2 #19
Read it again. An Xbox one S with game for £249.99 is an amazing deal. Perhaps you are a PS4 fan, if so be fair. I own both consoles and each have their merits.
CHEAPASCHIPS
17 Sep 16 1 #6
pre order so they would just cancel order like Sainsburys did if it's a price glitch
donnamaca
17 Sep 16 1 #7
box in the pictures shows its 500gb
BigBuds
17 Sep 16 3 #8
If you type the EAN number into google it brings the 500gb model up EAN: 889842118926
Alfalfa123 to BigBuds
18 Sep 16 #38
The EAN
This guys. Argos will not honor this deal its just a typo
mrb30
17 Sep 16 #10
they may not cancel, they let us keep our infinite warfare legacy pre orders, granted this is a lot more money though. good luck to those who tempt fate though :smile:
dead4red69
17 Sep 16 #11
Worth a go
malm
17 Sep 16 #12
Last ordered at 3.21 pm today tells you all you need to know.
andysmoore
17 Sep 16 1 #13
Cold. cheaper from very.
dead4red69 to andysmoore
17 Sep 16 #16
I can't even see it on very?
Kidd7
17 Sep 16 1 #14
for a second I thought that said Xbox one s for £24.99 haha guy can dream.
kelsbels12
17 Sep 16 1 #15
cold
ronaldmacdonald to kelsbels12
18 Sep 16 1 #30
Why?
dead4red69
17 Sep 16 #17
I remember when the ps4 was available on pre-order, argos had a price glitch then that was cancelled
Padwah
18 Sep 16 #18
Ordered and money taken from card - no confirmation email yet though - fingers crossed it works same as my Sainsbury PS4 did earlier this week
adhoward
18 Sep 16 #20
Hot deal - ordered but no huge loss if the order is cancelled, was going to settle for 500gb s anyway
UltimatePhoenix
18 Sep 16 1 #21
Id go.with glitch because there.is no.Xbox One S black.yet? or am I mistaken?
DweebDude
18 Sep 16 #22
I don't think it's a glitch its just deal, £50 cheaper than other places
Late
18 Sep 16 #24
"Xbox One S 1TB Console with Battlefield 1 Pre-order Bundle.
Product code:572/9788

Technology Summary
Release date: 21 October 2016.
Pre-order the Xbox One S Battlefield™ 1 Bundle (500GB), featuring..."

:\

Fingers crossed for those that order it - hope it goes through and you get the 1tb!
MR1123
18 Sep 16 1 #25
£50 cheaper than Microsoft, sounds about right tbh
Schwarzenegger
18 Sep 16 1 #26
It states Xbox One S, and 1TB clearly so that is what you should get regardless of whether an original Xbox One is pictured and 500GB is also in the description. If they don't honor this it'll be cancelled.
AStonedRaichu
18 Sep 16 #27
Worth a punt worse case scenario you return it and get a free gift card for the trouble
luckyshtyler
18 Sep 16 1 #28
Game have this bundle for £299, so I think it is a genuine reduction of a 1TB
fr3dy77_sp33d
18 Sep 16 2 #29
description error in argos catalogue is a very common thing and they won't take reponsibility to that. I have challenged them once for that mistake and it was fallen to deaf ears. don't put your hope too high
ronaldmacdonald to fr3dy77_sp33d
18 Sep 16 1 #32
They can't ignore misrepresenting an item, or worse, false advertising.
1qw
18 Sep 16 #31
I just noticed it now says this is an "online exclusive". I didn't see this yesterday.
Hiltron09
18 Sep 16 #33
Also note that I found this in see all prices cuts>technology>games and consoles>xbox one>consoles.

Also note that the fifa version (1tb) has the same rrp of £319.99 with only a £20 reduction whereas this shows as £70 off.

http://www.argos.co.uk/static/Product/partNumber/5729771.htm

It could be a genuine reduction.
drdre211
18 Sep 16 #34
How come it doesn't come out until Oct though for this when it's released next week?
scaryprowler to drdre211
18 Sep 16 1 #37
​21st October is BF1 release date, 18th for early enlistment
idturner
18 Sep 16 #35
Have an XBox One. Very happy with it. Worth upgrading?
americanv8 to idturner
18 Sep 16 1 #39
If you have a 4K TV then yes, you're getting HDR & 4K blu ray. Replacing my normal XB1 with an S purely because it includes the 4K Blu.
kevinc6784
18 Sep 16 #36
Taken a chance, cheers op :smiley:
Padwah
18 Sep 16 1 #40
Order confirmed - it is being provided by a third party who are ringing me in next 24 hours apparently. Thanks OP!
Hiltron09
18 Sep 16 1 #41
Like someone else said. If you have a 4k tv and wanted a 4k blu ray player. The 4k blu ray player would set you back around 150-??? for a good one. Note it won't support 4k gaming, that will be PS4 Pro and Scorpio.
Hiltron09
18 Sep 16 #42
Wonder what that could be about. Keep us informed!
naz400r
18 Sep 16 #43
What gaming difference is there to the ps4?
motionwerk
18 Sep 16 #44
Which one do you prefer?
motionwerk
18 Sep 16 1 #45
Cheapest proper 4K Blu-ray player is around £300.00.
shazzamac
18 Sep 16 #46
is it a white xbox one s console?
iceni
18 Sep 16 #47
Like I said both have their merits, graphics are a little better on the PS4 but the controller is better on Xbox. The Xbox is quieter but the PS4 dashboard is easier to use. Overall if I am playing single player then it's PS4 but if I'm online eg playing an fps then the Xbox live service is better.
danielwdaws
18 Sep 16 #48
Let me know how it goes man. I'm interested!
pfagan10
18 Sep 16 #49
I placed an order but don't even have a confirmation email, has anyone received this? Also, that sounds promising- I was one of the COD pricing error folk who had the price honoured. I received a message like that with that order :smile:
Padwah
18 Sep 16 #50
Order confirmed - it is being provided by a third party who are ringing me in next 24 hours apparently. Thanks OP!
Padwah
18 Sep 16 1 #51
I ordered via the Argos app and when I went to my account > my orders > it said please contact us to arrange delivery > I called the customer services and advised them that I was asked to call > they out me on hold for a few minutes and then came back and said a third party company would be in touch within 24 hours > I asked them "can I confirm this is a 1tb Xbox One S" and he replied "yes I can confirm this is a 1tb Xbox one S with Battlefield 1" happy days - I will let you all know as soon as they called :-)
pfagan10
18 Sep 16 #52
Thank you :smiley:! That all sounds promising. I do have the same link in My Account just now. Not sure whether to call or see what happens. It is a 100% needless purchase on my behalf - so, a standard HUKD one :stuck_out_tongue:
The_Hoff
18 Sep 16 1 #53
You are clueless.

Go do some reading on sales contracts.
Padwah
18 Sep 16 #54
I am pretty sure they asked me to call so they could verify my mobile number - might be wrong though I just followed the instructions :-) good luck!
hoults862
18 Sep 16 #55
Wish I could trust this and take the plunge
as I would love the extra storage but can't put £250 blindly just to recieve the 500gb. When in few weeks my amazon order will only take the cash on dispatch and by that time my xbox one will be sold for £120
ST3123
18 Sep 16 #56
Personally, I see no reason at all not to go with this. If you get the 500GB you still have every right to return it for a refund as they miss-described it plus if you wanted to keep it, it puts you in a very strong position to negotiate a partial refund since they advertised it as 1TB, potentially giving an even better deal since the Xbox One is so easy to expand with USB drives the amount of internal storage barely matters anyway....

Would recommend anyone buying this confirms with Argos on phone (or even better chat as it's easier to screenshot) that this is the 1TB Xbox One S at this price. Then they really do have no argument whatsoever if they supply the 500GB.

Of course, doesn't help much if they cancel but from what people are saying this has a decent chance of being a genuine deal so I'd say it's worth it overall...
toyah1313
18 Sep 16 #57
I've emailed them asking for confirmation of which console it is. Hopefully they'll respond before the deal goes. I'm not a gambling person...
Flodd
18 Sep 16 1 #58
So out of interest, how much should this be? And am I better off just waiting for Scorpio if I don't plan on getting a £4k TV?
toyah1313
18 Sep 16 #59
Charles on the chat confirmed it's the 1tb S version.
pfagan10
18 Sep 16 1 #60
I don't think it will be a genuine deal. I think someone has been marking the others as £249.99 and this one has been incorrectly marked as this. The COD deal appeared when a lot of prices on the site changed. They did honour, taking a £30 hit.....this isn't that much more, so fingers crossed :smiley:
pfagan10
18 Sep 16 #61
Is he the guy in charge? :stuck_out_tongue:
Schwarzenegger
18 Sep 16 #62
No confirmation e-mail here 12 hours after ordering.
Stu
18 Sep 16 1 #63
In fairness he's probably just reading the same stock description as you are on the website. So he'll agree anything. On the plus side if you have got a confirmation on chat, keep the chat record so you can go in to bat if it all goes tits up.
kraigisonfire
18 Sep 16 1 #64
just got off the phone, didnt sound too reassuring at all, said the description was wrong and that it was the 1tb apparently but his lack of any clue really put me off that it wasn't going to be the 500gb model playing safe with the tesco deal instead.
truffle6969
18 Sep 16 #65
Daft question (tho not 4 me!) but can you swap ur current Sub to Xbox Live Gold to the new Console, if you buy it?
And if so, how??
HEAT for this Hiltron09.
Mackey25
18 Sep 16 #66
yes just sign in to your account on new xbox
joedredd
18 Sep 16 #67
Yes. Just login.
joedredd
18 Sep 16 #68
Just buy it and see what arrives. Don't do what I did though and order it drunk in the middle of the night and end up buying two. :confused:
ST3123
18 Sep 16 #69
I've ordered it and confirmed on the phone and via chat with two different people that it is indeed the Xbox One S and the 1TB version, so provided they don't outright cancel on me, I'm pretty well covered. Got the order confirmation through almost immediately.

I have not had anything from them about them calling me yet that some people are mentioning, though I don't see why they would need to call me anyway, the only reason they may need to call or message is about delivery date but it's far too early to arrange delivery since it's not coming out for over a month...
Dichotomy
18 Sep 16 #70
Bundle is £300 elsewhere at the moment. Would wait for the Scorpio though if you're in no rush as it should still play most games at 60fps at 1080p instead of the sub 30 we often get from the current consoles. Of course we don't have much solid info to go on yet, but I would be surprised if that wasn't the case. Expect to pay £100 more for it too if that is an issue.
westy90
18 Sep 16 #71
Iv just ordered and been on live chat. Sam couldnt confirm what the item was but said they will forward it to questions and answers team to answer the question on the product page asap.
lucifon
18 Sep 16 #72
The only 1tb BF bundle version they're doing is an Xbox One S in Military Green, which I believe is Microsoft Store + GAME exclusive, so I'd say it's pretty likely this is wrong. Those thinking they'll pull through I'd think again, there isn't even a white 1tb + BF1 SKU.
manimal_GB
18 Sep 16 #73
Just got off the phone after ordering and lady confirmed its the 1 tb with battlefield. Will wait and see what happens now!
DigitalReaper
18 Sep 16 #74
Considering 4k bluray's are £20 each, I see no reason to own a 4k bluray player. Who actually buys films on bluray? lol
pacobabe
18 Sep 16 #75
I got told on chat that is it a xbox one S 1TB with a physical game not a download.
ST3123
18 Sep 16 #76
I would never go back to paying £20+ for a movie even in 4K when you can have all you can stream movies and tv in 4K on Netflix for less than £10pm. Admittedly, the 4K bluray will be technically better with more advanced audio formats and hugely less compression but when 4K Netflix streams look so good I still wouldn't pay the extra.

4K Bluray drive is still useful though either for the future when 4K disc prices become sensible and potentially even the near future if rental services like Lovefilm start to offer them.

It's one of those things that is not essential but is nice to have, a forward thinking inclusion. Even though it has no gaming application yet I think Microsoft made the smart move including it and Sony were rather short sighted (or maybe cash strapped) in not including it....
westy90
18 Sep 16 #77
Iv got a feeling its going to be the old xbox one with battlefield
ft7
18 Sep 16 #78
Sainsbury limited bought Argos limited a few weeks ago, lock,stock and barrel, Argos is now part of Sainsbury. I bought a Fridge Freezer which has now developed a fault, from Homebase ( which is also part of Sainsbury) 9 months ago. Sainsbury /Homebase are due to collect the faulty item from my home in a couple of days time. They said they would text me to arrange collection of the faulty item. Since then all I've been getting is text and phone calls from Argos enquiring as to when they can collect the faulty item. At first I was confused as I had not purchased anything from Argos, on enquiring further I was informed that they are now part of Sainsbury.
uglybeautyqueen
18 Sep 16 #79
Ordered, not holding out much hope but given it a go.
schmunk
18 Sep 16 #80
Typo' fo' sho'.

Just look at the box pictures, and the EAN as stated above.
tangerines
18 Sep 16 #81
page has been pulled - not available anymore...
lucifon
18 Sep 16 #82
As I said, there isn't a normal 1tb + BF1 SKU. The thing people are preordering doesn't even currently exist. 1tb BF1 bundle is a green Xbox One, exclusive to MS Store and GAME.
hugh1988
18 Sep 16 #83
Flubit knocks another £5 off the price :smiley:
jellytotz
18 Sep 16 #84
​page works for me...
jellytotz
18 Sep 16 #85
Well I don't hold much hope, but I've taken the plunge and put it in my CC to see if it comes true...
pfagan10
18 Sep 16 #86
Which does beg the question "what" they will actually honour. Don't see any problem placing an order to see if they are prepared to take the £70 hit on a 1TB Xbox One S and BF1. If they are offering less than that they will proactively get in touch to cancel the order, or confirm if people wish to go ahead with it......
n00dles0up
18 Sep 16 #87
mrzootsuit
18 Sep 16 3 #88
"**Update - One member has had a phone call confirmation from Argos that this is a 1tb Xbox one S with battlefield 1**"

One member doesn't know the golden rule of mis-prices - NEVER CALL THEM UP AND ASK IF ITS A MISTAKE!!
Hiltron09
18 Sep 16 #89
Maybe if they deliver a 500gb s you can have them honour the £70 price drop they advertised and have it for £179.99?
ukting
18 Sep 16 #90
Thanks OP gonna quickly check with CS before ordering.
pfagan10
18 Sep 16 #91
Possibly. I think as a minimum folk will get something and likely be in a position to negotiate/ ask for more. Some voucher or similar?
Padwah
18 Sep 16 #92
This member did nothing of the sort - he followed the instructions on the app which told him to call and arrange delivery - whilst on the phone I asked them to confirm the item I had bought and that is all - cheers
rammy
18 Sep 16 #93
If you use their Buy Now, Pay Later option would that remove the immediate risk of being charged before you know exactly what you're getting?
pfagan10
18 Sep 16 1 #94
The first rule of HUKD club is........:smile:
codnan
18 Sep 16 1 #95
I would be pretty sure it's just a price reduction as you can pre order the ps4 pro for a little more than the original price of this , who would buy this when you can get a console that has nearly twice the power for a little bit more .
westy90
18 Sep 16 #96
​I used this option it has gone on to my argos card already
captainbeaky
18 Sep 16 #97
Dimensions given (H7.9, W33.3, D27.4cm) relate to original Xbox One.
ST3123
18 Sep 16 #98
Depends on your definition of 'a little' more really, most places seem to want £100 more for the PS4 pro, which I would class as more than a 'little'. Argos don't even seem to list it at all yet so no idea what their price for it is like. They have the PS4 Slim for £259.99 but that is just a smaller version that adds no processing power and is significantly worse value thanks to half the HDD size and no 4K Bluray....
The Mole
18 Sep 16 #99
Homebase is no longer owned by Sainsburys it was sold earlier this year to Australian group Wesfarmers who plans to rebrand the chain Bunnings. This is a good deal hot from me
Hiltron09
18 Sep 16 #100
New badge!
Old_King_Doran
18 Sep 16 #101
​Maybe its not the exclusive bundle? Its worded as if its a 1tb sbone "with" battlefield thrown in.

Is a preorder though, so stock image may be wrong.
Orekul
18 Sep 16 #102
You have to be in it to win it, I'm in.
mitchellhuxtable_1
18 Sep 16 2 #103
I'm in
Padwah
18 Sep 16 #104
On the Argos advert it clearly states that it is a download only of the game. Definitely not a well advertised product as there are conflicting details all over the place!
DER1874
18 Sep 16 #105
Ordered says Xbox One S 1tb so heres hoping
shak
18 Sep 16 #106
What was the PS4 price glitch?
codnan
18 Sep 16 #107
I didn't mean the price in this deal I meant the £319 it's been reduced from as you can get a ps4 pro for £350 so only £30 difference . Which is why I think this is a genuine price reduction and not a glitch .
I am not a ps4 fan although do own one and never play it
lucifon
18 Sep 16 #108
The SKU just doesn't exist. There is no 1tb Xbox one s with battlefield currently. If it had bf thrown in it'd include FIFA17 too as you're unable to buy an XB1S without one of those 2 games included. Argos is the only shop in the world currently advertising an Xbox one S white with BF1... In other words it's 500gb and they made a typo.
Hiltron09
18 Sep 16 #109
A bundle deal for ps4 and 3 games for £203.01 - should have been 2 of 3 games for £249.99 but adding all 3 applied a further reduction. A good number of us got lucky. Myself included after having the games refunded ended up with a brand new C chassis ps4 for £48.04.
Traveller
18 Sep 16 #110
Slightly worrying that the recent orders in the Argos site shows it as the Xbox One 1tb with Battlefield as apposed to all the way through the process it showing as Xbox One S 1tb with Battlefield....
westy90
18 Sep 16 #111
​yep my email from argos says xbox one s 1tb, but when I log in my order states xbox one 1tb with. If its wrong straight for refund
welshdapper
18 Sep 16 #112
reading the description on argos page it's 500g in brackets but 1tb in heading so be intresting to see what we get hopefully it's a terabyte hdd heat added
moneysm
18 Sep 16 #114
not sure how this is a deal, you can buy 1s with fifa for same price direct from xbo???
Hiltron09
18 Sep 16 #115

1tb? Where?
DemonIT
18 Sep 16 1 #116
No you can't.

Link?
DemonIT
18 Sep 16 2 #117
I've also confirmed with CS that this is a 1TB Xbox One S. The fact that the undiscointed RRP is right was enough for me to order. Worst case, I send it back.

Argos confirmed that the 3rd party supplier is Exertis, I have a corporate account with them so will speak to them in the morning and confirm this one way or another. Will post update as soon as I know.
Alvie
18 Sep 16 2 #118
PS4 Pro is upscaled 4K not native. (in games)
shasnir
18 Sep 16 1 #119
Great deal.
Mackey25
18 Sep 16 #120
very good deal if honoured, good luck peeps if it works I'm all over this keep us updated!
LotusJas
18 Sep 16 #121
Actually, it depends on the game and level of detail/effects. But it is true that most new games will never be native 4k.

Same will be true of Scorpio. Its proposed specs are better than PS4 Pro though.
Silentja
18 Sep 16 #122
I'll take a punt. Heat added.
guidothekillerchimp
18 Sep 16 #123
why not.. have some heat :smiley:
humanracer
18 Sep 16 #124
sorry I am not a gamer but what would be the potential profit on this? I would only buy to sell on.
Hiltron09
18 Sep 16 #125
Not worth it, little profit to sell on as 1tb bundles are 299.99 normally. Not worth the risk second hand.
pfagan10
18 Sep 16 #126
I'd never encourage this type of practice, as it's tantamount to scrounging, but it would be very little. Not a huge saving on new, with sellers fees etc.
humanracer
18 Sep 16 #127
Thank you!
humanracer
18 Sep 16 #128
Thank you!
deeperthought
18 Sep 16 #129
Ordered then logged in to check my order history and the description is the same part from having no 'S' !
Hivanh91
18 Sep 16 #130
Not sure why this is hot? Not really a great deal considering this is only a regular Xbox One S with a copy of BF1. If it were the limited edition BF1 console, that'll be a different story. Xbox One S price will plummet when Scorpio comes out so will stick to my fat Xbox One.
Hivanh91
18 Sep 16 #131
Buy 10 of them - guaranteed profit.
ST3123
18 Sep 16 #132
Still extremely early days I guess but I find it disappointing, if somewhat predictable that devs aren’t pushing the boundaries and actually trying to do some native 4K games. Hopefully the increased power of the Xbox One Scorpio might encourage some actual 4K games. I know on the Pro especially and possibly the Scorpio some things would have to give e.g. perhaps less objects on screen at once and fewer minor incidental details and less effects (which can be annoying and over used sometimes) but I’d be happy to take a few compromises to actually be able to play something that can actually address all those extra pixels.

Afterall, if we aren’t moving up to 4K, why exactly are we having this intergeneration refresh? Just smoother 1080P gaming? For me the PS4 and even Xbox One do 1080P well enough, ok sometimes it means 30 FPS or 900P on Xbox One but I don’t think either are that serious of a problem, they certainly don’t bother me. I don’t think we need another suite of consoles just for slightly prettier/faster 1080P gaming. As for 4K upscaling it’s pointless as your 4K TV upscales everything anyway so you can play standard PS4/Xbox One with 4K upscaling it just happens in the TV rather than the console.

One thing I can say for certain, if all PS4 Pro and Xbox One Scorpio bring is enhanced 1080P gaming I’ll be in no rush to upgrade….
donny2004
18 Sep 16 #133
i still have xbox 360 :disappointed: could i use the controller with xbox one s? pardon me for silly question. thank you
james02
18 Sep 16 #134
I am tempted - cash back ?
ST3123
18 Sep 16 #135
No, unfortunately not, I think the wireless/bluetooth protocol is different so it won't 'see' them. I know the PS4 controllers work to a limited degree on PS3 (but not the other way around) but I don't think there is any cross compatibility on Xbox One/360 controllers...
ST3123
18 Sep 16 #136
Yes, but very little sadly, just 1% with Quidco or TCB but (slightly) better than nothing...
dead4red69
18 Sep 16 #138
Yes, that's what I've done.
DemonIT
18 Sep 16 #139
Doubt it, that's an RRP of £249
bigtam1
18 Sep 16 #140
Check the third image on the argos website
dead4red69
18 Sep 16 #141
Ordered not long after this was posted and still haven't had a confirmation email.

Logged into my account and saw this:

https://imagizer.imageshack.us/v2/320xq90/r/921/edwBsr.png

I wont be surprised if an old school xbox one arrives.
spong_miester
18 Sep 16 #142
So is this actually the new Xbox One S with the 4k Blu-Ray player?
deeperthought
18 Sep 16 1 #143
He's the Prince of Sales
DemonIT
18 Sep 16 2 #144
The first is erroneous too...and the text. The point is the title is for 1TB S model, the RRP reflects that it is and it's been confirmed over the phone.

As per my previous post, I have a corporate account with the distributor that Argos is acting as a reseller for and I will confirm 100% with them in the morning what the device is, so no further speculation needed :smiley:
anonemouse
18 Sep 16 #145
Probably a valid offer based on this....
Worth it just as an UHD Blu Ray/ HDR Netflix box. Games console is just a minor extra!
deeperthought
18 Sep 16 #146
Buying a product to sell on is scrounging? When have you last bought direct from source?
damascus2
18 Sep 16 #147
Got to be in it to win it
I was lucky with Ps4 glitch at Sainsburys
However not feeling confident at all with this
Have you seen white Ps4 console deal at argos
It goes on with a load of blurb about Anniversary edition
What chance do you think you have of gettin one of them babes..............
Just saying..........
Hey wheres everyone gone........

http://www.argos.co.uk/static/Product/partNumber/2928386.htm
xanth
18 Sep 16 #148
Is BF1 disk or code? How much would I expect ftpm BF1 resale? Thank you
tapi
18 Sep 16 1 #149
Scorpio is going to be premium price, so don't expect the s to 'plummet' and it's still 15 months away anyway so plenty of time to get good use out of it even if people were to buy an s and upgrade. (especially as MS are planning to incentivise trade-ins)
oUkTuRkEyIII
18 Sep 16 #150
That is exclusive to GAME & Microsoft
damper81
18 Sep 16 #151
Ordered via Flubit, will be interesting to see what actually appears, god bless returns policies! =)
xanth
18 Sep 16 #152
Sorry...meant how much could I sell BF1 for? Thanks
anonemouse
18 Sep 16 1 #153
"BASED on" . Price of Microsoft offer is 299 so Argos RRP of 319 (kind of) in line with this. Not likely anybody would be doing a pre-order on the "old" Xbone. I saved a copy of Argos order page quoting 1TB Xbox One S in case of any problems.
oUkTuRkEyIII
18 Sep 16 #154
I think at best you will get the old 1TB console and BF1. You will struggle finding a correct description on the entire Argos site.

I'm not knocking the deal.
TacticalTimbo
18 Sep 16 #155
Wouldn't even bother with this, wait for Nov and the PS4 Pro. Look at it's price/performance.

Same price as Xbox One S 2TB, with 4.2 teraflops; http://www.gamespot.com/articles/console-specs-compared-ps4-pro-ps4-slim-xbox-one-s/1100-6443665/

X1S gets 61MHz clock boost, that's hardly going to register, hence ~1.31 teraflops
anonemouse
18 Sep 16 1 #156
You could well be right knowing Argos. In any event it won't be the same special edition as Game/Microsoft.
NIgelK
18 Sep 16 1 #157
I'd read section 2.3 of their T&C's, completion of contract is on despatch of items. Emails etc until then don't legally mean much really.

Would hope they'd honor it for good customer service reasons, but they don't have to if it is incorrect.

http://www.argos.co.uk/static/ArgosPromo3/includeName/TermsAndConditions.htm
Bisham
18 Sep 16 #158
The title still says "1 TB.." but the "Technology Product description / spec" below mentions (500GB) in 2 separate places. So I reckon people will be getting a 500GB XB1 S model..so not that hot a deal really.
Good luck though.
pfagan10
18 Sep 16 #159
I'm unsure. I don't do it often anyway. I don't buy £250 products to make loose change though, ever.
spaceman051
18 Sep 16 1 #160
I always thought that as retailers if they want to say that something is on offer and been discounted from alone price down to another, they have to show that they have sold the product in at least one store at the higher price for a certain amount of time, so how come Argos are getting away with saying that this is reduced by £70 when they can't have had it on sale at the higher price due to the item not been out yet?
motionwerk
18 Sep 16 #161
Thanks
Macca1985
18 Sep 16 #162
Yes I retract my previous comment and how do I change my vote? If this comes through as stated then great deal just shame about the wait lol
Macca1985
18 Sep 16 #163
For the record u can get the limited edition console for 299.99 if anyone wants that
AlmostNotable
18 Sep 16 #164
Isn't this regular price? Same price on amazon.

Edit- Oh my bad its 500GB version.
DigitalReaper
19 Sep 16 #165
I don't blame Sony for not including a 4k player, I bet 99% of people will never own a 4k Bluray. Seems like a pointless addition.
DemonIT
19 Sep 16 #166
Because it's £70 off the RRP
algie42
19 Sep 16 #167
"There is no reason anyone would want a computer in their home."
Ken Olsen, founder of Digital Equipment Corporation, 1977

Who can tell?
McSteve
19 Sep 16 #168
I'm in
MarkToTheMax
19 Sep 16 #169
The fact the 2 questions on the page have been there for a while unanswered, just shows the lack of information Argos themselves know about the product.
scaryprowler
19 Sep 16 #170
This is definitely a pricing error, as much as I want it to be true. There are only 3 BF1 bundles with One S... 500GB white and grey, 1TB is in military green only.
tomhood98
19 Sep 16 1 #171
GeordieAffy2014
19 Sep 16 1 #172
Oh that's not a good sign.
keejoonc
19 Sep 16 #173
I just checked out of curiosity (not looking to buy Xbox One) and it says delivery from 21 October.
Surely there will be better or similar deals. Not worth the trouble IMO.
westy90
19 Sep 16 #174
Just received this message

"Thanks for your order for item 5729788. It will be delivered by our trusty 3rd party supplier by 23/09/2016."
tomhood98
19 Sep 16 #175
​thats the fifa bundle release date, you're getting the 500gb fifa bundle mate
ddavis
19 Sep 16 #176
It says it's an Xbox One now in recent orders :disappointed:

XBOX ONE 1 TB BATTLEFIELD
ddavis
19 Sep 16 1 #177
You're getting an Xbox One too... Just calling them now (again).
westy90
19 Sep 16 1 #178
​If its the 1tb fifa bundle id be ok with that otherwise its going back
jellytotz
19 Sep 16 #179
​Me too, I'm so intrigued to find out if it is a 1tb or not. If not, oh well it can go back
Traveller
19 Sep 16 #180
I got that text too. If it's not an S model, it's going back.
westy90
19 Sep 16 #181
Can these be returned in store with being an online exclusive and sent by a third party
ST3123
19 Sep 16 #182
Sending it back is letting them off the hook for their screw up, as they can just sell it on at RRP and not lose a penny, and you would have to find (and pay the extra for) the 1TB bundle somewhere else. If I get the 500GB I'll be wanting to keep it with a partial refund for the spec difference as you can always buy more storage at a later date, you still get the benefits of the S model (provided they don't send out an original Xbox One of course! :laughing: )
ddavis
19 Sep 16 #183
I've spoken to them, they don't have a clue. She said it "should" be an Xbox One S but until the product team answer the question (bottom of the listing) then it's unknown.
ST3123
19 Sep 16 #184
I got this automated message on the phone too, thought it was surprisingly soon considering the site stated October and the game (Battlefield 1) wouldn't be out in time. Don't care at all if I get Fifa instead as I doubt I would keep either game (though I would be more likely to keep battlefield than Fifa) as I have EA access, which they will both appear on in time.
evilaspirin
19 Sep 16 #185
I just spoke with Customer Services and they've told me that it definitely should be an Xbox One S 1TB with Battlefield 1. The order page has shortened descriptions, though that does leave off a key letter!
She said that it was the slimmer new one I've ordered and when I asked about the release date and the automated text she said to ignore them it should come with the correct things.
Guess we'll see later this week...
Hiltron09
19 Sep 16 #186
Any joy?
ddavis
19 Sep 16 1 #187
I've had a tweet back...

Upon checking this I can confirm that tyour order contains the pre order for an Xbox 1 S :smiley:
sas1979
19 Sep 16 #188
500gb or 1tb? FIFA 17 or Battlefield....
ddavis
19 Sep 16 #189
I think they're deliberately not mentioning the size, but I'll have that argument when I get it.

It'll be Battlefield 1 - everything says that. Order confirmation, Recent Orders screen, Product details. Not sure where Fifa has come out as an option, but it's only people on here suggesting it.
GeordieAffy2014
19 Sep 16 #190
Why does this always happen with Argos ... They really are usless with descriptions how hard could it be. Plus the customer service is hit and miss and tbh I doubt half of then know what they are talking about anyways ... I bet they have as much info as we do.
sas1979
19 Sep 16 #191
I've got one coming from Tesco but I'm now unsure what to do as the 1tb with Battlefield for £250 is a far better deal than the 500gb one with FIFA 17 for £219.
yxxxx
19 Sep 16 #192
been on live chat with them and have it confirmed its the 1tb
Victoriaa
19 Sep 16 #193
i see they've updated the release date on it to the 21st October
zombrex
19 Sep 16 #194
so not only have they listed an item that doesn't exist unless in the green colourway they are charging you the rrp for the white 500gb and bf1...why is this so hot?
ronaldmacdonald
19 Sep 16 #195
I'm sticking, not sure its a better deal - just a different.
ST3123
19 Sep 16 #196
Because, assuming this pans out, you are getting the 1TB Xbox One S where as everywhere else this would only get you the standard 500GB, double the capacity for the same price, why are people not grasping this deal? If they send the wrong model (500GB) we would be in a very strong position to negotiate a partial refund (esp those who confirm it on phone/chat) making the overall cost even less.

Worst case it gets cancelled before shipping, you get your money back, nothing gained, nothing lost, don't see any danger at all with this deal.

Admittedly it's a bad choice if you want it for a gift for someone as there is a slight chance it could get cancelled, but otherwise I see no logical reason not to go for it if you want it....
DemonIT
19 Sep 16 2 #197
No response yet - chaser sent
zombrex
19 Sep 16 #198
how can you be getting a 1tb slim with battlefield when the 1tb bundle is green and exclusive to Game... you'll receive a 500gb
ronaldmacdonald
19 Sep 16 #199
Because its just a bundle that argos are putting together - a 1tb s with a copy of battlefield. simples.
zombrex
19 Sep 16 1 #200
yeah because they can magically create bundles...so not simples The 1tb isn't sold seperately. either the description is wrong and you are all receiving 500gb bf bundles or they are going to open the 1tb bundles remove fifa 17 and put a bf1 in... i know which one is more likely
sas1979
19 Sep 16 1 #201
I'm not getting my hopes up and think I'm going to stick with my Tesco pre-order....
westy90
19 Sep 16 1 #202
Hiltron09
19 Sep 16 #203
Might be possible then they are just giving the dl codes with it for bf1.

Rather than it being an actual official 'bundle.'
pfagan10
19 Sep 16 #204
Agreed. This isn't a bundle coming from Microsoft or wherever, they would be selling the 1TB console and game and simply dispatch both to you, no codes or similar. Mine does show one as a XB1 in My Orders....
martynmck
19 Sep 16 1 #205
Whilst it is still possibly bad advice from the company itself, I've confirmed with Argos (via chat) that the information is correct (Xbox one S 1TB model), and it's also listed here http://uk.ign.com/articles/2016/09/19/daily-deals-xbox-one-s-battlefield-1-bundle-playstation-pro-playstation-vr
Old_King_Doran
19 Sep 16 #206
Hiltron09
19 Sep 16 2 #207
Thanks for the input :stuck_out_tongue:
jorkila
19 Sep 16 #208
So seeing as there isn't a black Xbox One S even made I take it those that have jumped on this are expecting a white S instead?
kraigisonfire
19 Sep 16 #209
dilemma now is i have preorder from tesco, if argos is wrong and they cancel i potentially lose out on my preordered one, as obviously id cancel for the better deal.

phoned again guy said deffo a 1tb s console. gaaaaahhh.
pfagan10
19 Sep 16 #210
The T&Cs on Argos seem to suggest this can be returned to store. Could always order both and then immediately return to store if there's a problem?
sas1979
19 Sep 16 #211
I'm guessing this will be a disc version of the game over a digital download?
pfagan10
19 Sep 16 #212
Has anyone had a confirmation email? I also noticed the 'cancel' option in My Account appears to be greyed out for me. Is there a chance they've not even accepted my order?
pfagan10
19 Sep 16 #213
I don't know 100% but I would guess so. It's not an official bundle.
MrEverready
19 Sep 16 #214
The IGN article says "Bundle features one month of EA Access, and a full game download of Battlefield 1 Early Enlister Deluxe Edition, which allows you to start playing on October 18th instead of Battlefield 1's release date of 21st October, 2016."

Stating that it is the early enlister edition but Argos say its available on the 21st ?

Also if it is a digital download then why not send out the consoles well before hand ?
willyzippy89
19 Sep 16 #215
Yeah i got a conformation email and txt from argos
Padwah
19 Sep 16 1 #216
I spoke to the customer line and they advised that they expect the Xbox One S to be delivered ASAP and the download code will be forwarded on the release date
Alvie
19 Sep 16 #217
True.
Games that are very graphically intensive maybe 4K.
Some maybe 1440P upscaled and some higher end games 720P/1080P upscaled.

These are just guesses.
willyzippy89
19 Sep 16 #218
Does the xbox one S have a SSD like the elite or same as the old models?
MrEverready
19 Sep 16 #219
Oh, good to know. Did they say if it was the 18th or 21st ?
Padwah
19 Sep 16 #220
Spoke to them earlier today and wasn't aware of the potential different dates at that moment - the 3rd party distributor is calling me before 9am tomorrow apparently so will ask them and update you :-)
Padwah
19 Sep 16 #221
SATA drive on Xbox one S
MrEverready
19 Sep 16 1 #222
Cheers, if it is the 1tb plus Early Enlister I may well order this.
wetbandit
19 Sep 16 #223
They've updated the pics but hard drive specs are still inconsistent. I reckon this is 500gb
MrEverready
19 Sep 16 #224
And also now says its a digital copy of the game.
stu333
19 Sep 16 #225
Still says 500gb xbox one s console in the actual spec description which makes this just Rrp and a listing mistake on the headline description . Surely if this was the 1 TB console if would show the fifa pack with the addition of a copy of battlefield 1, as that's the only 1 TB pack available ( Green one being a Microsoft / Game direct offer )
kraigisonfire
19 Sep 16 #226
right well ign have now also said this is a legitimate deal over on their fb page to me, cant add a photo link cause i dont know how but also two members of argos on the phone confirmed it and a team leader too, its a 1tb with download of battlefield.
stu333
19 Sep 16 #228
Does seem a bit weird that Argos suddenly have an exclusive white 1tb console with battlefield package that no one else has. Then they want to offer a massive discount on that exclusive bundle.
stu333
19 Sep 16 #229
Cool. Already saw that, says sold out but I have never actually seen that it was available to buy from any retailer at any time. Always advertised with fifa . Fingers crossed everyone gets this deal and its the 1 TB : )
pfagan10
19 Sep 16 #230
I've received neither :s! I'm in the abyss between ordered and not ordered......as well as between 500gb and 1TB :laughing:
Hiltron09
19 Sep 16 #231
I agree, I haven't seen another available to order outside a bundle. If it does all go through well, then well done to Argos for shaking it up a bit! Nice to have some real competition in pricing.
stu333
19 Sep 16 1 #232
As a white 1 TB Xbox one s to buy on its own or with battlefield 1 doesn't exist, these are the only three options I can see happening.

1. Argos cancel the order
2. You receive a 500gb console.
3. They admit the mistake and charge you just £ 249.99 for the Fifa 1 TB xbox one s and give you a copy of battlefield 1 for free.

option 3 gets my vote : )
Macca1985
19 Sep 16 #233
I had text to confirm delivery on xbox one s release date so I am presuming battlefield comes on its own release date. Happy days
max84
19 Sep 16 #234
No
mukendi444
19 Sep 16 #235
Received this today from Argos:
Thanks for your order 21xxxxxxx for item 5729788. It will be delivered by our trusty 3rd party supplier by 23/09/2016.
tomhood98
19 Sep 16 #236
​500gb fifa release date
Jamie724
19 Sep 16 #237
Also the 1TB FIFA release date
tomhood98
19 Sep 16 1 #238
everyone stop getting your hopes up, you're getting 500gb fifa or a cancellation
tomhood98
19 Sep 16 1 #239
everyone stop getting your hopes up, you're getting 500gb fifa or a cancellation
Padwah
19 Sep 16 #240
Hilarious how you can say this - I have spoken to Argos and they have confirmed the package as a 1tb Xbox one S standalone console with a digital download of battlefield 1.

Why do you think this isn't going to happen? If they had made a mistake on the advert it would have been pulled by now surely?
ronaldmacdonald
19 Sep 16 2 #241
I think, in his own way, he is simply saying that given the many inconsistencies with the webpage, there is a possibility that what is delivered is not the sum of the (various) components. It's a punt, that can go horribly wrong or work very well indeed - but there is no guarantee from a company that would advertise such a conflicting product page
Padwah
19 Sep 16 1 #242
I like your synopsis - I also like the way you put that "in his own way" lol
Jagsman411971
19 Sep 16 #243
What are the chances that this type of deal will be nearer £200 on the run-up to Xmas?
pfagan10
19 Sep 16 #244
I'd be inclined to say no chance.
ST3123
19 Sep 16 #245
Unlikely imho. Possibly a black Friday deal of £200ish for the 500gb but not a chance for the 1tb at that price. We have to remember although a refresh of the xbox one its still a very new console in its own right, im impressed we are even seeing these kinds of discounts so soon.
Jamie724
19 Sep 16 #246
So, the general thought is that Argos will send a 1TB Xbox one S bundled with FIFA on 23/09 then in October they will send a code for Battlefield 1 Early Enlisters? Because that's a heck of a deal if it comes through.
iceman22
19 Sep 16 #247
I rarely shop at argos. But although I think I know the answer, I'm guessing the £10 voucher over £100 spend doesn't double up to £20 for spending 200 (and 50)?
MrEverready
19 Sep 16 #248
​correct
tomhood98
19 Sep 16 1 #249
https://imgur.com/gallery/SUuo5

how can people be as deluded to think it's going to be 1tb with battlefield (and even fifa too)? it's either going to be 1tb old xbone or 500gb one S with battlefield or as it's delivered on 23rd it means it's most likely 500gb fifa. I can't imagine them sending the battlefield too. and earlier I had an argos employee confirm its only 500 on Twitter
shazzamac
19 Sep 16 #250
too late for my sons birthday on 11th october :disappointed:
dabe1971
19 Sep 16 #251
But others have had other Argos staff 'confirm' via Chat & telephone that it's a 1TB S. Truth is, nobody will know until they start arriving but if it is the 500GB then Argos will have to take them back as they've misdescribed them.
daz73
19 Sep 16 #252
Gone for the deal for my son's birthday. He's too young for Battlefield 1, is there a site where I can safely sell or swap the download code?
tomhood98
19 Sep 16 #253
​the only way it can be 1tb is if they send the fifa because the bf1 1tb is green, not white. i don't think you can buy the one S on its own. or since it's a 3rd party supplier, it could be the green one (very unlikely and dispatch date is 23rd)
dabe1971
19 Sep 16 #254
Again as someone pointed out, Gameseek are listing a standalone 1TB white Xbox One S that was available to order but is now showing as OOS. Like I say, nobody is going to know for sure until they arrive. It's a punt which will either pay off or there'll be a slight hassle in getting Argos to take them back but nobody should be stuck with unwanted 500GB's as it would be a clear misrepresentation as the order email states One S 1TB.
dead4red69
19 Sep 16 #255
Still had no confirmation email, ordered just after the deal was posted...
dabe1971
19 Sep 16 #256
Spam filter possibly ? I took the punt this evening and had an email back in minutes so you might want to contact them mate.
kraigisonfire
20 Sep 16 #257
The original xbox photo has dissapeared from the listing now, but all the info stays the same, only xbox one s console in the images section on the website now though.

i cant take this anticipation.
dead4red69
20 Sep 16 #258
Nah, checked my junk folder. The order is showing in my account though
pfagan10
20 Sep 16 1 #259
I think you may wish to consider utilising your time elsewhere. Calling people deluded etc for placing an order on a website which is a clear misprice is uncalled for. If you're wishing to order (i.e. In line with the whole point of this site) then do so. If not and you just want to play keyboard warrior, then troll elsewhere. I don't understand these posts, I have low expectation that the deal will be honoured as stated, but no harm in trying. If I don't get it it's no great loss.
westy90
20 Sep 16 1 #260
its the 500gb website has been updated peeps!!!
ronaldmacdonald
20 Sep 16 1 #261
That was literally in the last 10 minutes - so now all the info is aligned, hmmm no deal then.
sohailh1984
20 Sep 16 #262
Yep it's 500GB folks!! Meh...
schmunk
20 Sep 16 #263
...and that, said daddy, was that.
MrEverready
20 Sep 16 #264
:disappointed: booooo
DemonIT
20 Sep 16 #265
Yup, boo. Plus the John Lewis 1TB FIFA deal is off :disappointed:
Hiltron09
20 Sep 16 #266
Shame. Hopefully those who have purchased find themselves in position to get a good deal off argos.
dmi3k
20 Sep 16 #267
The 'My Orders' page still says 'Xbox One 1 TB Battlefield' with an image of the Xbox One S.
daz73
20 Sep 16 #268
For me "My orders" says 1Tb but "Where is my order" says 500Gb!
DER1874
20 Sep 16 #269
I gave Argos a call and they have confirmed my order states Xbox One S 1tb with battlefield and this is what i will recieve. Lets wait and see.
kevinc6784
20 Sep 16 #270
Yes but my order of call of duty legacy edition on PS4 still says call of duty 11 ps3 in my orders and I'm sure not getting that. Staff are probs just reading the order description, which is wrong.
westy90
20 Sep 16 #271
Im still going to go through with my order as it states 1tb on my order. Like somone said before if you receive the 500gb which we will, you could have a stand to get money back or vouchers to compensate​
MarkToTheMax
20 Sep 16 #272
Glad Tesco couldn't cancel my order last night at 10.30pm as it's ready for dispatch.
DER1874
20 Sep 16 #273
Just off chat these orders are not being fullfilled and they are contacting everyone now.
They said we will not be supplying a 1TB for the price of a 500gb cheeky barstewards.
I have cancelled great CS from Argos as usual.
DER1874
20 Sep 16 #274
Bal (07:50:41 GMT) : Hi, you're through to Argos live chat, you are chatting to Bal how can I help you today?
Visitor (07:51:40 GMT) : I have placed on order with yourselves and need confirmation on what i am getting as description on wheres my order is different to my email confirmation
Visitor (07:51:50 GMT) : Order 2xxxxxxxxxx
Bal (07:52:10 GMT) : Can I take your name please?
Visitor (07:52:17 GMT) : David Ross
Bal (07:52:28 GMT) : Hi David, you have ordered 5729788
Visitor (07:52:35 GMT) : yes
Bal (07:53:01 GMT) : Is there anything else I can help you with?
Visitor (07:53:47 GMT) : Yes my email and the website previously stated this was an XBox One S 1TB with Battlefield is this correct?
Bal (07:54:17 GMT) : This is the shortened description on the order.
Bal (07:54:18 GMT) : XBOX ONE 1 TB BATTLEFIELD
Bal (07:54:33 GMT) : If you put the cat number into the website it will show you what you have ordered.
Visitor (07:54:59 GMT) : Yeah that states Xbox One S 500gb with battlefield now
Visitor (07:55:06 GMT) : This has been changed
Visitor (07:55:20 GMT) : and my order stated 1TB Xbox one S
Bal (07:55:22 GMT) : Your order shows 1TB
Visitor (07:55:56 GMT) : When i now go into wheres my order it states 500gb which i did not order
Bal (07:56:18 GMT) : I think you may need to bear with me a moment whilst I try and get through to the suppliers,
Visitor (07:56:30 GMT) : Ok NP
Bal (08:00:01 GMT) : Hi David, there has been an error on the website description that showed it as a 1TB the rest of the info on the website is correct, this is a 500GB and that is what you will receive. the website has since been corrected.
Visitor (08:00:39 GMT) : I also recieve an email confirming this
Visitor (08:00:54 GMT) : I do not want a 500gb as this is not what i ordered
Bal (08:01:19 GMT) : the email was an automated one. I can get you the price of the 1TB if you want to order that one, or I can cancel the order for the 500GB if you do not want this one.
Visitor (08:01:57 GMT) : This is not very good customer service is it?
Bal (08:02:45 GMT) : I am sorry, you will not be receiving the 1TB, and we won't be supplying the 1TB for the price of a 500GB, if you can advise me what you would like to do, I can do this for you.
Bal (08:02:57 GMT) : Cancel the original order or change it for the 1TB?
Visitor (08:03:23 GMT) : You can cancel the 500gb as this was not what i ordered and not what it stated on the Website or my confirmation email i recieved on Sun when was someone going to advise me i would not be getting the product i ordered?
Bal (08:03:49 GMT) : We are in the process of contacting all customers that have been affected by the error.
Bal (08:04:00 GMT) : I will cancel the order and process a full refund back to you.
Visitor (08:04:41 GMT) : Ok thank you i will not be using Argos again .
Bal (08:04:58 GMT) : I am sorry you are not happy. The order has been cancelled and refunded to you in full.
Bal (08:05:01 GMT) : Have a good day.
Bal (08:05:06 GMT) : At the end of this chat a short survey will appear for your feedback on our chat today. I would appreciate your feedback
TtOoMm94
20 Sep 16 #275
i ordered this when it read "1TB console" on the argos website. do i have any rights?
sas1979
20 Sep 16 #276
My order is still coming up as a 1tb with Battlefield.

I guess it's just a matter of time...
westy90
20 Sep 16 #277
​technicaly no as the contract of purchase doesnt begin until the item has been dispatched. will be in their t&c
thedarkjedi
20 Sep 16 #278
I ordered this and saved the page which has 2 references to the 1TB version. I'm in two minds whether to cancel and go with the Fifa amazon deal thats £25 cheaper or stick with my order and fight for a bigger discount than £25 or swap for a 1TB console... hmmm. Any suggestions?
Traveller
20 Sep 16 #279
Maybe everyone should have stopped badgering live chat every 3 seconds to check their order, and just waited to see what arrived!?!? Sure fire way to make them aware of the error and cancel all the orders...
sas1979
20 Sep 16 1 #280
That always annoys me as like you said all it's likely to do is make them aware and cancel orders.

If I found a deal like this I would keep it to myself rather than having others ruin it by their stupidity.
tomhood98
20 Sep 16 1 #281
​i'll tell you what would have arrived, a 500gb
Traveller
20 Sep 16 #282
No one will ever know now...
If the orders were over looked, passed to the warehouse, they read xbox one s 1tb with battlefield, it might just have been sent out...
westy90
20 Sep 16 #283
​Agreed
popolou
20 Sep 16 #284
The game was really up when there were references to a third party supplier. Argos were clearly the middleman in this case. There is no way they would subsidise a 1TB version if they were intent on delivering the lesser model. It would have been a different story however if they actually bought in and held stock themselves and mislabelled it.

Was a good try but not all the pieces were there for it to succeed.
DER1874
20 Sep 16 1 #285
Dream on the deal is dead and not because people wanted to clarify!!
tomhood98
20 Sep 16 1 #286
​in an ideal world mate
pacobabe
20 Sep 16 #287
Ive just had a voicemail saying mine will be delivered by 23rd September. Who knows what will be delivered.
Faz1985
20 Sep 16 #288
Doesn't bf1 come out in October?
pacobabe
20 Sep 16 #289
Yes. So either they will send the wrong item or cancel.
sas1979
20 Sep 16 #290
Xbox One S 500gb with FIFA 17.
jellytotz
20 Sep 16 #291
I totally agree to this. Mine hasn't been cancelled as of yet and I'm intrigued to find out if it is a 1tb version I'll receive. But you have massive plonkers on here determined for the "facts" and just bringing awareness to Argos that they potentially messed up. Doesn't help your chances to receive the deal, when they i.e. Argos, have the opportunity to cancel.

Granted if my order does come through and it's only a 500gb then so be it, it'll be returned. But the principle of people pestering their customer service team doesn't help on any future mispriced deals that may arise on here!

If you're unsure to order or not, get a credit card and put it on there until it comes. No money comes out of your debit account and we have the sales of goods act to return an item like this if it doesn't come as the mispriced deal!
ST3123
20 Sep 16 #292
A bit disappointing it looks like it's the 500GB after all. I notice despite all the info and pictures matching up it still makes it look like a special offer with the text "£70 saving" still in there. No idea how they work that out as it's the standard price. Even if you managed to buy a stand alone Xbox One S with no game at £250 there is no way BF1 costs £70 so the £70 saving claim is totally bogus now and would have only applied to the 1TB.

Regardless, I'm keeping my order no matter what and would recommend others do too, don't let Argos off the hook for this, make sure you get the 1TB or a partial refund for the difference, returns/cancellations work in their (Argos) favour. I won't be cancelling but if they deliver the 500GB (with either game) I'll be complaining and requesting a partial refund, which I think is the best option. Unfortunately, I used Paypal rather than card, but if they (Argos) prove unhelpful, I will have no problem opening a not as described case for it.
magicone
20 Sep 16 #293
I have cancelled my order and gone for the amazon deal.
thedarkjedi
20 Sep 16 #294
Just had a phone call from them to tell me it was a mistake and its the 500GB model. They asked if I wanted to cancel or keep my order for the 500GB model. I told them to cancel it as Amazons Fifa deal is cheaper. Really shoddy effort by Argos.
thedarkjedi
20 Sep 16 #295
My order also stated a 1TB model
Dee2020
20 Sep 16 #296
a 1TB model[/quote]Thanks. They haven't rang me yet to say it was an error so I'll wait and see do they ring. Otherwise if they dispatch without contacting me, the contract has been formed so I think they'll have less to stand on.
westy90
20 Sep 16 #297
ive had the phone call to cancel or keep the order for a 500gb. We cant claim anything because nothing has been dispatched
Macca1985
20 Sep 16 #298
​Everyone's did but they're claiming they have none to fulfil and either take 500gb or cancel. I think they did it on purpose to rope people in, they did this before with a deal it's absolutely shocking
Macca1985
20 Sep 16 #299
Clearly a tactical ploy to get people roped in and then go ah sod it I'll just take the 500gb model because of the effort it takes to cancel n find a different order for some. Obviously I won't have it, they're getting a strong complaint from me in due course
pacobabe
20 Sep 16 #300
Just had the "sorry we are completely useless would you like to cancel" phone call. Not surprised. Might go with the Amazon offer now.
Dee2020
20 Sep 16 #301
Did anyone else get a phone call yet? I'm presuming they're sifting through the orders and ringing everyone so I may still get a phone call over the next day or two.
ST3123
20 Sep 16 1 #302
I haven't had it yet. Expecting it though since this seems to be the way it's going. When I do though I am not going to cancel, I will insist on the product ordered or a partial refund for the value difference between the two models (1TB and 500GB). If they refuse and cancel anyway (likely unfortunately) I will report this matter on social media, store review sites (like trustpilot) and report their product listing to Trading Standards, ASA and Watchdog, would advise others to too if they call to cancel it. May seem extreme to some but I'm particularly annoyed as I had two people confirm it for me and they were extremely tardy about updating the website to correct their mistake. Really poor from Argos though can't say I'm that surprised as I've had negative experiences with them before.
pfagan10
20 Sep 16 #303
Just got a phone call to say they will make an exception and I am getting a 1TB as ordered.....only joking. 500Gb, subsequently cancelled.

Game over man.....game over!:disappointed:
pfagan10
20 Sep 16 #304
I think, unfortunately, as described in some of the comments - the advisors you speak of were either directly quoting from your erroneous order, or their erroneous page.....I don't think some advisor would be investigating much.
ddavis
20 Sep 16 #305
Anybody had a voucher? Last time they did this I got a voucher.
drdre211
20 Sep 16 #306
Phone call saying 500gb so cancelled my order. What a gigantic waste of time that was.
uglybeautyqueen
20 Sep 16 #307
Had a message left on answer machine about it, gone on website to cancel and websites down :neutral_face:
ST3123
20 Sep 16 #308
I got the phone call, I took it further with them insisting a manager call me back, which they did, but unfortunately I ended up cancelling as the most either of them would offer me was a £20 refund, which isn't worth it for me since Amazon and Tesco direct have the 500GB Fifa bundle cheaper and flubit can be used for further discount (don't care about the included game). Mentioned that I would be going to the ASA and trading standards and that I could get the console cheaper elsewhere, but they weren't interested at all. Really lousy customer service from a lousy operation IMHO....
htslough
20 Sep 16 #309
Just got phone call to say it's 500GB, not 1TB.

So cancelled and went for Amazon deal instead with Fifa17
Faz1985
20 Sep 16 1 #310
Just had my call definitely cancelling the orders guys or keep 500gb version. Amazon it is!
sas1979
20 Sep 16 #311
I've also had the phone call so told them where to stick it...
deeperthought
20 Sep 16 #312
Same conversation with an Argos robot. Not their fault of course and as with all retailers e&oe. Jog on.
damper81
20 Sep 16 #313
My order via flubit is despatched so will see what comes with that as it was a match....time will tell
ST3123
20 Sep 16 #314
I was considering ordering with flubit but went with argos instead, so much for that. I still have one offer left on flubit though and it does clearly say 1tb still in the flubit description. Really in two minds, should i chance it?

I know there is a fair chance flubit will still just supply the 500gb but might be a bit more accommodating in terms of discount....
whorlow
20 Sep 16 #315
Ask for compensation. I was given £10 on a gift card. Better than nothing
damper81
20 Sep 16 #316
Should be here tomorrow so will let you know, the discount brought it to about 243 which if it's the real deal is very decent! Not holding out much hope tho
Padwah
20 Sep 16 #317
I received a 10% discount of £25 plus a £10 gift card on its way because the woman who rang to inform me had zero customer service skills and managed to talk herself into a corner. Wasn't happy that I had to spend in the region of an hour arguing the toss though - really will think twice before entertaining Argos as a supplier of any of my gaming supplies now.
Dee2020
21 Sep 16 #318
My order is saying "Sit tight - your order is in progress". Has anyone else this order status who hasn't received a phone call yet?
Silentja
21 Sep 16 #319
Had the phone call about 6hrs and told them to cancel it. Just checked website and its not showing as cancelled.
kevinc6784
21 Sep 16 #320
Yep, just checked mine and still says in progress. Had the call around 5pm yesterday. Argos are truly useless!
FGEvans
21 Sep 16 #321
no phone call and text stating being delivered today
Traveller
21 Sep 16 #322
Just had the phonecall. Offered £20 off. Still the best deal including BF1. No interest in Fifa at all. To keep or not to keep, that is the question...
willyzippy89
21 Sep 16 #323
I got the same but a txt saying delivery by the 23rd
Let us know if it arrives :smile: (they also taken the money from me)
westy90
21 Sep 16 #324
​how did you get offered £20 off when I said bout money off they refused anythin
ST3123
21 Sep 16 1 #325
I got offered the £20 off too though I didn't take as I just wanted the lowest price on the console as I'm not interested in BF or Fifa. I simply explained how angry I was about the whole situation, that I had had two advisers confirm it as the 1TB bundle and that I wanted to take the matter further with a formal complaint, including the involvement of the trading standards and ASA. However, whilst making clear you are complaining, intend to take the matter further, and are not happy with a simple cancel for refund, it is important to keep your tone even and not actually lose your temper with them, try to keep it professional.

If the first adviser is unhelpful then you have every right to ask to speak to a supervisor or manager. I spoke to the manager too but both made the same £20 offer....
Traveller
21 Sep 16 1 #326
I reckon they have been briefed about just offering £20. It's a fair deal, and makes it almost joint cheapest but with a better game.
Just depends how soon you want the console or whether you can hold out for another deal nearer xmas or black friday.

I just said I had missed other deals because of this, so they offered the money off.
Traveller
21 Sep 16 #327
How easy is it to sell the download codes? Ideally I just want the console and to pick up some older games as I'm coming from a 360.
dabe1971
21 Sep 16 #328
Anybody recieved anything ? I've had no phonecall, a text saying it'll be delivered by today, the 21st "from their trusty Supplier..." and they have charged my PayPal account !
ST3123
21 Sep 16 1 #329
It's very easy as they are just a code after all and hence not in anyway specific to the console you bought. The difficulty comes in selling them safely without getting ripped off. They will sell in no time at all on eBay (assuming a sensible price is set of course) but you have to be very careful of scammers. I would definitely restrict the sale to UK only, enable all the buyer restrictions (like have credit card on file etc) but you can't explicitly ban zero feedback buyers sadly. Most important don't send it via eBay message as this gives you zero proof of delivery and hence you would lose a item not received case (on eBay or paypal) and hence be forced to refund. Unfortunately only special delivery offers protection for vouchers and codes, which would take a substantial chunk out of your money (cheapest is £6.45 for a 100g letter). Alternatively, so long as it doesn't get lost on the way, 2nd or 1st class recorded would give a proof of delivery, which would protect you from a fraudster trying on an item not received case....

A lot of pitfalls selling game codes online sadly. Gumtree is another option and possibly safer as you meet the person face to face but I personally aren't keen on meeting strangers at my home (or even a neutral location) so I take the less personal eBay approach and the associated risks.

Of course if you have someone you know, who is after the game anyway, that is by far the safest and easiest....
trickyj15
21 Sep 16 #330
I have just spoken the Argos after seeing the comments here and having a call yesterday too say today would be my delivery day, she said it's the 1tb console coming too me and it says promise date is today but have no delivery tracking order. Thinking I may just cancel and go with the another deal was not much help at all really
dabe1971
21 Sep 16 #331
Gets more bizarre by the day. Surely they've all been briefed about the error so why are they still telling people they're getting 1TB machines ?
ronaldmacdonald
21 Sep 16 #332
One believes the term is "having your leg pulled".
Hiltron09
21 Sep 16 #333
Curious to know what if anything was delivered?
willyzippy89
21 Sep 16 #334
Just had mine cancelled :disappointed:
£10 gift card for me lending argos £250 though oh well one day i will be successful with the HUKD missprice lotto
ST3123
21 Sep 16 #335
Yes, please let us know if it came?

I did actually order the offer I had left on Flubit, was £243 like yours. It got up to awaiting dispatch today but no further yet. Actually kind of wishing I had waited and gone for the Tesco Xbox One S and 3 games offer I just saw on here tonight, as I love the Forza series and could have made a fair bit back selling the other two games, but now that deal isn't working because one of the three games has sold out.

Ah well, guess that is the way with these things, always seems to be another better deal right round the corner. No matter, I'll leave the flubit order open and see what comes of it, fed up of faffing around hunting for better deals on it.
trickyj15
21 Sep 16 #336
I no I'm just not sure what too do it's really frustrating don't want a 500gb too turn up for £250 when for £264 could get the tesco one with 3 games 2 I want
dabe1971
21 Sep 16 #337
Well the 3 game deal isn't an option at the moment as I read one of them is OOS so you can't buy the bundle & you won't be stuck with a 500GB as they will have to collect & refund as the order isn't as described.

But I suspect they haven't sent a thing tbh & you'll get a call with the bad news soon.
drg0nz0
21 Sep 16 1 #338
Called Argos about this earlier and had a very calm discussion about how unhappy I was with the situation. The guy I spoke to was very sympathetic, but seemed unable to do much to help, until I stressed the point that yes, the description has now been amended to say 500gb, but the *pricing* still says that it is £329.99/reduced to £249.99/£70 off... And this is entirely incorrect for this particular 500mb bundle - everywhere is selling it for that price. So that would mean that Argos are falsely claiming a reduction in price, and that's simply not acceptable.
When it clicked with him what I was saying, I immediately made it very clear that I was not in any way unhappy with the service HE was giving, but that it was appalling customer relations/false advertising from Argos themselves... And asked if there was any form of compensation I could get, otherwise I would be cancelling and most likely lodging a complaint.
He immediately offered a £30 refund, but explained that it could only be given once the console was delivered (he made notes on my account to this effect). I'm fine with this, especially because I know plenty of people only got 20, so I thought it was worth sharing in case anyone else could *calmly* push for that extra tenner ;-)
damper81
21 Sep 16 #339
Still saying due today but nothing came, the tracking info is just a . and when clicked links to hee haw, so will hold out till tomorrow and see what happens, as soon as anything appears I'll update =)
drg0nz0
21 Sep 16 #340
Isn't this due out 21st of *October*...?
dabe1971
21 Sep 16 #341
Another twist. Did you establish exactly what they are despatching because Battlefield isn't out until next month so if they are shipping, are they shipping Xbox One S 500GB consoles only and then following on with BF (disc or DL code) or is it the 500GB Fifa bundle with BF to follow ? An Xbox One S 500GB with Fifa & BF for (£249.99 - £30) £219.99 wouldn't be too bad a deal would it ?
dabe1971
21 Sep 16 #342
That was the original pre-order date for the 1TB with Battlefield pre-order but then we started getting shipment notifications for THIS week - today in my case. So it's unclear quite what they are doing/shipping if anything. Until someone actually receives a delivery it's all a bit confused !
drg0nz0
21 Sep 16 #343
This is a good point... He DID actually say that my order still said 1TB, but we both assumed that was simply because of the way it was listed when ordered!? Sooner or later, someone will know! :-D
drg0nz0
21 Sep 16 #344
Hmm, I see...
Well, I've obviously had no confirmation yet, but then I only called at about 7pm tonight! Just a sec, I'll check my emails............ Nope, just "order placed".
dabe1971
21 Sep 16 #345
Yeah the only email I've had from Argos is the automated one at the order stage but I had two texts delivered on Tuesday stating the order would be delivered by their trusty 3rd party supplier by 21/09/2016.

I suspect the texts came from the 3rd party supplier themselves and then Argos realised the error and got straight on and stopped all deliveries because their own T&C confirm that a contract is formed when despatched. So if they did send out 500GB models, that should form a contract and as we've got emails stating 1TB models they would have to supply them.

I suspect though that during the day tomorrow you'll see a mass of cancellation emails going out to all of us that they haven't phoned yet.
damper81
23 Sep 16 #346
Cancelled my Argos order cos it's pointless waiting. Still no word from flubit so emailed them and waiting 24 hrs for a reply.....
Traveller
23 Sep 16 2 #347
Kinda glad this offer didn't work out as I got on the fifa deal with Tesco for £199 minus quidco, minus £32 of clubcard points. Will sell Fifa for £25 odd. Result.
Lunarcy
23 Sep 16 #348
Anyone got anything. They called me up to says it's going delivered with with the game and will be the 1tb edition however will have to wait
Hiltron09
23 Sep 16 #349
Really wow for same price the 1tb with bf1?
dabe1971
23 Sep 16 #350
Haven't received a thing, nor received any phone call or text since the two confirming it would be delivered by Wednesday.
drg0nz0
23 Sep 16 #351
I'm so confused... But no, I haven't heard anything about delivery yet either.
dabe1971
23 Sep 16 #352
You aren't alone ! I paid with PayPal credit so it's spread over 4 months interest free so I'm hanging tight for now. Is it possible they may actually be sending the 1TB Special Edition Battlefield model that's due out 13/10 ?

Add into the mix that I bagged one of the £239 500GB Fifa/Forza/Overwatch bundles yesterday from Tesco as I thought this deal would've been cancelled. I'm tempted to leave it untouched until this is resolved - I could end up selling it !
dabe1971
25 Sep 16 #353
Still no phone call or cancellation. So weird...
damper81
25 Sep 16 #354
After I cancelled I got a call just to say 'yeah so you've cancelled, the refund will take 5 days'

Thanks for your helpful info Argos :smiley:
dabe1971
25 Sep 16 #355
Well I can't cancel online, the cancel button doesn't work for me. I presume it's because they were due to ship it to me by the 21st according to the two texts I got. I paid with PayPal credit so I've only got to pay the minimum for the next 4 months as it remains interest free until then. That will take me past the release date for Battlefield One when they should be shipping something to me, 500Gb or 1TB !

But in a twist, I actually ordered one of the Tesco £239 bundles with Fifa/Forza & Overwatch and that was supposed to be here on Friday. But I don't know if you've seen my other posts but my package made it to the delivery depot in Farnborough when Tesco suddenly decided to take it to......NORTHERN IRELAND. So I still don't have anything, from Argos nor Tesco.

But after much ranting at Tesco I have secured a compensatory refund of £67 for my troubles and a new console should be arriving tomorrow. So I currently have a 500GB Xbox One with Fifa/Forza/Overwatch for £172 en route for sure.

Now, the issue will be what do I do if the Argos one does turn out to be a 1TB Battlefield One bundle as I want the game & capacity. TBH I think I'll end up keeping both but selling either one of the 2 500GB consoles I end up with or keeping the 1TB and selling the Tesco 500GB one for about £200 I reckon for a quick sale.

So best case I end up with 1TB Xbox One S with Fifa/Forza/Overwatch/Battlefield for 221 or worst case I have a 500GB for the same price. Not a bad deal either way !
damper81
26 Sep 16 #356
That's my thinking as well. Flubit order is still to come and Tesco due by Friday. So should be in a similar boat to you buddy. Just hope something actually comes!!
Lunarcy
26 Sep 16 #357
Received a phone call saying it will be 1tb edition but will be delivered on the release date of game. This deal is a waiting game. If you paid by cc there is no harm on just hanging on to see what happens. Fingers crossed for Everyone in the same boat. Will update reply when I hear anything more.
dabe1971
26 Sep 16 #358
Had a text this morning saying "Sorry to say, due to an unexpected delay your order will now be delivered by 21/10/2016 at the latest".

So something is coming, it's around the Battlefield release date - just don't know if it's 1TB or 500GB. Good news is a colleague wants to buy a console from me so just got to wait until both are here.
damper81
28 Sep 16 1 #359
Ok, so now flubit are saying I'll get the order but not until the 21st of October? Just confirming whether it's the 1tb version or the 500gb one.......
dabe1971
28 Sep 16 #360
If it's the 1TB, is it the Limited Edition one as I can't see any other one to preorder with Battlefield One ?
damper81
29 Sep 16 #361
Soooooo after all that got confirmation from flubit saying that it was the 500gb version so decided to cancel and stick with my Tesco order which came yesterday :smiley: what a disaster from Argos/Tesco/Flubit lol
dabe1971
29 Sep 16 #362
Think it's just you and me as "Last Men Standing" on this deal now isn't it ?! :confused: Seems doubtful that they will deliver 1TB units now but we shall see !
drg0nz0
29 Sep 16 #363
Nope, I'm still here too!
ST3123
29 Sep 16 #364
Unfortunately I left the battlefield (pun) for a 1TB Xbox One S and settled for the 500GB with three games for £239 Tesco deal that was on last week as the games were worth more to me than the (potential) extra storage as I have a 3TB external drive anyway so the extra 500GB would have only been a quite modest boost compared to the storage I already have.

Argos made it VERY clear to me that if I had kept my order with them I would have gotten a 500GB anyway, so it was only Flubit who 'may' have supplied a 1TB console put personally I still find it very doubtful. In any event I'm more than happy with my 500GB and games and hope it works out for the last few clinging on. :wink:
drg0nz0
7 Oct 16 #365
Did anyone receive the console yet??
I've just got a card off Royal Mail saying that I have something to collect with a customs charge of £9.64 to pay... And I don't think I've got *anything* else on order!
Hiltron09
7 Oct 16 #366
Keep us informed, I'm extremely interested to find out what you get as the OP.
dabe1971
8 Oct 16 #367
Doubt any have shipped yet as Battlefield bundles aren't due out until the 13th and I can't see them shipping from outside the country and attracting any customs charges as a result.
drg0nz0
8 Oct 16 #368
Yes, my bad - the package with customs charges was a book I bought through Kickstarter many moons ago that I'd forgotten about. Still no console.
dabe1971
9 Oct 16 #369
http://www.trustedreviews.com/news/xbox-one-s-gets-a-paintjob-for-fifa-17-and-battlefield-1-uk-bundles

Seems Argos are doing a non-SE blue console for £299.99 with Battlefield according to that article. Doesn't confirm that it's a 1TB model but could this be the one we ordered perhaps ? The original ad showed the price as £249.99 down from £319.99
drg0nz0
9 Oct 16 #370
Despite all the problems they've had, and no doubt many people pointing out the mistake (I know I did) they actually STILL have it down as reduced from £320
http://www.argos.co.uk/m/static/Product/partNumber/5729788.htm
dabe1971
11 Oct 16 #371
Wrong war but it could be D-Day tomorrow for some of us....

https://i.imgsafe.org/d415f0f895.png
drg0nz0
11 Oct 16 #372
I've been wondering about this "released 13th"/"delivered by 21st" stuff... Now they're saying 12th?
Has there been a more confusing deal on here in recent memory?? :-D
dabe1971
11 Oct 16 #373
Mailorder dealers will be sending out the console bundles on the 12th to be delivered on the EA Access release day for BFO, the 13th. The standalone game isn't out until the 21st.

I'm almost certain that we'll be getting 500GB game bundles from Argos. Then the fun starts because by their own T&C's the contract is formed when they despatch so as I've receipts stating quite clearly I ordered a 1TB machine, they have to supply just that....
dabe1971
13 Oct 16 #374
Got another text today stating "Thanks for your order XXXXXXXXX for item 5729788. It will be delivered by our trusty 3rd party supplier by 21/09/2016."

So that's now 4 text received since I placed the order saying it will be delivered !
drg0nz0
13 Oct 16 #375
Lucky you! I've never received anything yet, and definitely not one today! :-(
dabe1971
13 Oct 16 #376
Oh I wouldn't say lucky, a few texts for £250 isn't a good deal ! :stuck_out_tongue: I just find it bizarre, the whole thing. My online order record still shows the description as 1TB on the order summary & detail pages yet if I use the order tracking search it shows as 500GB and as you pointed out, they're still showing as £319.99 down to £249.99. It's a mess but all that plus that they keep texting delivery updates all adds to the case against them if they ship the goods and therefore complete the contract. The wait continues...
dabe1971
14 Oct 16 #377
Got a text today from a company called Exertis stating my order is out for delivery. Now it gives a different reference number to my Argos one but I can't think of anything else I'm expecting that is likely to be tracked and a quick google says Exertis are a tech/gaming company so I'm pretty certain it's my console - of some description !

Will keep you informed but won't be on here again until this evening.
dabe1971
14 Oct 16 #378
Just had a text from Argos - it's definitely my console. News later !
drg0nz0
14 Oct 16 #379
I just got the same delivery text from Exertis - first anything I've had since I ordered it (except for the call saying it'd be 500gb). Delivery between 15:12 and 16:12...

My breath has never been so baited!
dabe1971
14 Oct 16 #380
Well I have a confirmed delivery, I just don't know what capacity console is in the box !
drg0nz0
14 Oct 16 #381
I'll know between 45 minutes and 1 hour n 45 minutes from now!
drg0nz0
14 Oct 16 #382
Aaaaaand, we have an answer...
http://i66.tinypic.com/2hcjeon.jpg
Biohazard28
14 Oct 16 #383
I got the 500gb xbox with battlefield argos wont swap it unless i pay the price difference
dabe1971
14 Oct 16 #384
Now the fun starts with customer services then....
drg0nz0
14 Oct 16 #385
Well, we were told since a couple of days after ordering that it'd be the 500GB bundle. My only real gripe was that it was still listed as £320/reduced to £250, which afaik goes against trading standards - however disclaimers in the T&C basically says "mistakes may happen, you accept this".
Of course, some people got further confirmation that it'd be a 1TB... Maybe they can argue the case, and I wish them luck. For myself, I negotiated a £30 refund after delivery, so (as long as I get it) I still feel I've come out of this ok.
dabe1971
14 Oct 16 #386
I wasn't told. I've had no communication from Argos apart from the texts stating my order would be delivered and my order summary still says 1TB now as does my order detail, both of which match my email confirmation.

That's my argument, they've had a month to contact me and advise of the mistake, they could've changed my online order details or emailed me - but they didn't.

I've no reason to look at the product detail page since I ordered to see any description change so I was fully expecting a 1TB model in the box and as they despatched they completed the contract as per their own t&c to supply one as described.
Biohazard28
14 Oct 16 #387
@dabe1971

I am the same whats happen to you no communication from argos at all , just the confirmation texts and emails , i got slim 500gb today and i was told i have to pay the £50 difference if i wanted the 1TB i told them they are breaking their own t&c and they waved past it and told me am welcome to take this issue further....
Dee2020
14 Oct 16 #388
My status is still stating Sit tight, order in process" and I've had no texts either. Does anybody else still have this status?
drg0nz0
14 Oct 16 #389
Mine said that up to this morning, haven't looked since but I assume it now says "delivered".
Dee2020
14 Oct 16 #390
I've just checked mine. It hasn't changed.
drg0nz0
14 Oct 16 #391
Argos: synonymous with quality and professionalism ;-)
Dee2020
15 Oct 16 #392
Got mine today 500gb. Rang customer services and was told that they would arrange a return Monday for the 1tb version. No doubt, I'll receive a phone call Monday to dispute this. I had no way of recording the call which would have been helpful.
FGEvans
18 Oct 16 #393
i also received the 500gb version - they lied to say that they had spoken to me and i had agreed to keep the 500Gb version. I am tempted to take this further. I have had correspondence from them whatsoever. They state that they have done nothing wrong and no contact has been formed which is nonsense as even their own T&C state


2.3 Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and refunds). For FastTrack orders, completion of the contract between you and us will take place when the products ordered have been collected from the store.
Dee2020
18 Oct 16 #394
Did they offer any form of compensation?
FGEvans
20 Oct 16 #395
nothing - i am having difficulty getting a refund as they say its out of their hands and its their supplier who has to sort it out. getting very frustrated
Dee2020
20 Oct 16 #396
They offered me a refund straight away and a £30 gift card. They tried to tell me it was the supplier and I told them to take it up with the supplier as my contract is with Argos and not with the supplier.
FGEvans
20 Oct 16 #397
well done with the gift card
Dee2020
20 Oct 16 #398
She wasn't at first until I mentioned the Tesco deal that I missed out on which I would have bought had they not misadvertised. Keep at them.
dabe1971
20 Oct 16 1 #399
To those that received the 500GB and so have a binding contract with Argos - DEFINITELY keep pestering. I did and as a result I’m now the proud owner of an Xbox One S 1TB but not with Battlefield but Gears of War 4 ! :stuck_out_tongue:

Let me summarise what happened since the last time I posted.

I knew I’d had a delivery from Argos but stuck at work I didn’t know what. Well it was indeed the 500GB that others have had. So later that day (Friday) I logged onto their online chat and explained the situation. I was told that an exchange would be made for the right console and during the conversation I made a point of typing in full what I had ordered and expected being polite but firm. The initial chap I dealt with said he had to transfer me to someone to make the arrangement and again I stressed that I was expecting a collection of the incorrect model and I reaffirmed that I was expecting the 1TB model I ordered.

As this was post 5pm he told me he could;’t contact them by phone so sent an email asking them to contact me. He warned it could take 48 hours and as this was Friday I didn’t expect a call over the weekend. I ended the chat and made sure of getting the chat transcript emailed to me so I had a record of them assuring me that I would be getting my 1TB machine.

I checked my account on Saturday and it had been updated to show a return was in progress - not an exchange. So I contacted online chat again and explained the situation and asked her to check what was going on. She explained that all was OK but the online account would show a return only then a replacement being issued once it had been returned. So again I stressed that I wouldn’t release the incorrect one without the correct one being delivered at the same time.

I also expressed concern that I was dealing with a 3rd party and not Argos direct who my contract was with and I asked if there was any trouble could I change the game and get the Gears of War 1Tb pack that I know they hold in stock at their stores. She didn’t reply to that question directly but assured me that my contract was still with Argos and I would definitely be getting the correct console. I ended the chat and again made sure of an email copy.

I then awaited the call from the 3rd party supplier. It came around lunchtime on Tuesday and she started to confirm details about the collection when I interjected and asked her to confirm that my 1TB machine would be coming with the same driver. For the first time I was actually told that this was a pricing error and that they didn’t have 1TB Battlefield packs to offer. At this point I stopped the collection and told her I would deal with Argos direct as I had a binding contract with them.

Added into the mix was the fact that when they tried to deliver the package with the incorrect model console their courier called outside the confirmed delivery slot and left it with my neighbour which I wasn’t happy about.

So that evening I summarised in an email the whole sorry affair from the initial texts with incorrect delivery dates right through to the incorrect model despite the multiple reassurances in the chat conversations that I would be getting the correct console. I pointed out that by their own T&C’s I had a binding contract and that if there was a pricing error they should’ve made contact with me and explained and offered the lesser model. If they couldn’t reach me their own T&C’s state they can assume I want to cancel and issue a refund.

They did no such thing and despatched the incorrect model so forming a contract. I was firm but polite in pointing this out and explained that i had no cofindence in their 3rd party supplier and that I was prepared to accept the Gears of War 1TB pack as an alternative that they keep in store.

I sent the email off to several addresses [email protected],[email protected], [email protected], [email protected], [email protected] on Tuesday.

Today I received a reply from the someone in the Directors Office and they conceded that the conduct had not met their usual standards. My local store had been contacted and a GOW/1Tb pack reserved until close of business tomorrow. I was asked when I could collect and I made arrangements for this evening after work and I was given a contact name at the store.

I called in earlier and was dealt with politely, efficiently and without issue. I was even given a one off 10% discount card valid until the end of January by way of an apology. With that I walked out of the store with a 1TB console and game, albeit not the one I ordered but I’m happy. Argos’s actual staff have been great throughout and it was only the 3rd party company that disappointed.

This was always a gamble but one which I was happy to chance and I was prepared to accept Argos’s explanation of the pricing error if they had given it to me. But they didn’t, not until after they had delivered. I can’t say everyone will be as fortunate but you have just as valid a contract as I have if you were sent the goods.

Good luck and thanks to the OP !
Hiltron09
20 Oct 16 #400
Well done for making them accountable. Enjoy!
dabe1971
20 Oct 16 #401
Cheers. It's worked out to be an even better deal as I got the cheap Tesco pack with Fifa/Forza/Overwatch but mine infamously was sent 480 miles to Northern Ireland so I got a discounted price from them too.

And now I've sold that 500GB model to a friend and Tesco sent two copies of Overwatch too one of which I'll sell so ultimately I've ended up with an Xbox One S 1TB with Fifa, Forza Horizon 3, Overwatch and GOW 4 (plus GOW 1,2,3) for £205 ! :smile:
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