Just ignore the haters on here, if VERY were that bad the would be banned on HUKD. I've had an account with them for years and never had a problem. Reading posts on here over the years it seems the people who have a problem, either have a bad credit record, tried opening multiple accounts to take advantage of discount codes and got caught out, or have in rare cases has a genuine issue. But like I said i've never had a problem.

Consider it my bad luck, but even Amazon is struggling to deliver my PS4 :disappointed:

I was the one who saw this deal bought it and posted this and they even said mine won't be honoured either! Worse still no cancellation email or anything. I only found out they cancelled it after the delivery due date when I called them!

I got two emails from them, one with the cancellation and the other with the voucher.

there online chat just dont care im getting no where with this :neutral_face:

I got the cancellation email too. No voucher unfortunately, probably I **** them up a lot over the weekend

got £20 voucher as well, also very are not refunding me the £3.99 postage charge for some reason

Mine has been cancelled this morning... :disappointed: another £20 off £50 too

Got this too, live from tomorrow till 11th October.

Just received an email off VERY offering me £20 of any order £50 or over :smiley: because of the PS4 being sold out..

Has anyone actually received the order yet? Mine hasn't been cancelled yet and is due to arrive on the 4th! I'm sure it's going to be cancelled lol

They have pulled my order it seems this morning without so much as an email. If it wasn't for me checking the order status I wouldn't have known. Bad form on their part and justifiably disappointed

Same here. Buy your goods pay your payments no problems

Completed

very.co.uk
Refund
SEP
30
2016
very.co.uk
Refund
Loading transaction details for
very.co.uk
Refund
+ £179.99

yay it's showing now -shipping which should be refunded soon as well but at least the refund has started processing right :smiley:

or does that mean they are not going to refunding the shipping and if so, im going on there live chat tomorrow for sure to complain

Purchase From very.co.uk Partially Refunded it says

Nope nothing yet, Customer Services will have to wait for 10-14 days

no game ?

same here, did you get any notification from paypal themselves that the refund has been sent to your paypal account?

Yes

I spoke to live chat and complained as they done it to me with this and the Fifa one. They offered me 15% discount off any other console and managed to get them to apply £20 off too based on the £20 cash back voucher I got with the first 'cancelled' console.
Might be worth a shot!

I got a 500Gb Slim and Fifa 17, was £259.99
I got £38.99 and £20 credited to my account when I ordered it while on the chat. So £201 for the deal.



Selling Fifa to a mate, so getting the new slim for around £160.

did you pay by paypal ?

After 40 hours of placing the order, and confirming over the phone in the morning that the order will be shipped today, For some reason Very cancelled my order this evening. Did not even have the courtesy to send an email. On contacting customer service, all they had to say was we don't have any stock and will refund you in 10 days. Never going back to Very again for sure, good thing I ordered amazon as a back up

Yeah I doubt we are getting £20 credit since I'm having a terrible time trying to get the £3.99 postage charge refunded for a game I'm going to have to reject delivery of. I should say I did try and cancel it as soon as I saw the I wasn't getting the ps4.

thanks but no thanks i am done!!!

Are you honestly expecting people to be happy about Very when they have listed an item for sale and then immediately take the money from people and within minutes send them an email saying that they don't have any stock,yet they still continued to advertise it as in stock.

According to you we should all now be getting £20 credit as a good will gesture,somehow I can't see that happening.

Don't forget to check here later
https://www.amazon.co.uk/gp/offer-listing/B013BOERFU/ref=dp_olp_all_mbc?ie=UTF8&condition=all.:wink:

got confrimation email....finally We have successfully received your order. Here are the details confirming the order you placed with us on
30/Sep/2016
Order Reference: 6

Qty Item Delivery Address Delivery Date/Time Price
1 1Tb Console with Lego Star Wars and Optional Extra Controllor and 365 days PSN Subscription KCGRF1G** 3
By 04/10/2016 £ 179.99


Sub Total £ 179.99
Total Discount £ 0.00
Delivery £ 3.99
Total Including Delivery £ 183.98
so will they deliver it?? who knows, I will believe it when i see it

We bought one on Friday, paid via PayPal payment taken received a conformation email with delivery date (Monday). Then today at 320 I received a email saying they are out of stock. I'm really annoyed as this morning they were back in stock.

Don't understand the hate from Very. Used them for a few years now. A few weeks back I had a little issue with a delivery with them. They got the issue sorted same day and gave me £20 credit on my account. There decent for me at least.

Something ain't right. It's out of stock now. I noticed at lunch my order was cancelled but it was available to buy for 309.99. I spoke to them to ask if they could give me the deal. After speaking to the manager he confirmed he couldn't as it was a miss price!

What's annoying me is they have it in stock! They are cancelling people's order as it should be more than they priced it at! The Star Wars pack is now 309.99!!

same here bro, went on very live chat and was told to wait 14 days for a refund that is a joke, the money is missing from my bank account already so i cant reorder from someone else

Ordered this morning and just checked the status - Sorry not available.
Called up and an adviser stated there is no more stock (hasn't been for a while)

It's going to take 10 days to refunded!!! VERY disappointed.

Very cancelled me. I have been informed it was a error as I asked them to go through with everyone's deals as its in stock but for a lot more now! They cannot accept orders he said. Crap really as I signed up to the especially! I hope more ps4 deals come up. Hours and hours lost chasing cheap deals which are cancelled or oos!

Very just cancelled on me ;(

"Sorry, no longer available" showing up on my account page

just had cancellation from Very for the £128.98 deal from yesterday. What a surprise!!

order cancelled but payment has not been refunded yet to my paypal?

30 Sep 2016 REFUND TO PAYPAL £179.99 it says on very page

Funny enough we rang up 30 mins ago and was told the same thing.

​Just spoke to customer service at very, they said if your order shows that but you haven't had a cancellation email then you should still get the ps4 but at a later date.

Sounds unlikely to me, but we'll see. If they're gonna cancel I wish they'd do it sooner rather than later so I can try to get one from this sporadic tesco stock instead.

you have to be fast they don't stay there long / Seconds not minutes:confused:

Just says £189.99 for me?

I went for this but noticed amazon have them on their site - you have to be fast they don't stay there long / Seconds not minutes - Glad I placed the order on amazon now! :smiley:

https://www.amazon.co.uk/gp/product/B013BOERFU/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1




make sure YOU LOOK ON THE LEFT SIDE Other Sellers on Amazon THIS IS WHERE IT APPEARS! :wink:

My recent orders just changed to "Sorry, no longer available" on the PS4. Although they've sent out little big planet..... trying to work out how we'll play that.

very have just blown me out!

ordered one and got cancellation notification out of stock

ordered one but got an OOS email

Right now, atleast theyre in stock for me, i ordered one about 30 minutes ago and theyve sent confirmation and taken payment. Just add the 500BG and fifa17 to basket

Edit: Just tried again to check if it would go through but saying not in stock again unfortunately, keep trying and refreshing though as it worked for me

exchanging messages with very and they said it will be delivered tomorrow however still being processed at the supplier?!?!

Do you know when?

http://www.tesco.com/direct/technology-gaming/sony-ps4-consoles/cat19280050.cat?icid=technologygaming_flyoutlink_PS4Consoles

The 500GB are coming back in stock for 149 if anybody is interested, plus get fifa 17 with it for the 149 price

I have an order from yesterday that is still being processed at supplied 06:25, for delivery today. Haven't had either despatch or cancellation notification, so who knows?

I got one of those, thanks so much. Still no confirmation from Very, but wont let me cancel anyway...do you think it is likely they will not honor this?

"Delivery by Monday 3 October" and "Order being processed at supplier 10:37"

What time did you guys order that are getting cancellation e-mails?

https://www.trustpilot.com/review/www.asos.com
https://www.trustpilot.com/review/www.expedia.com
https://www.trustpilot.com/review/www.tesco.com
https://www.trustpilot.com/review/www.paypal.com

Do you think that everyone who has an amazing experience takes the time to post about it? Are you willing to call PayPal a bad company?

I ordered from them yesterday morning & checked delivery this morning & it said it was been dispatched. Then at lunch time had an email saying they had no stock left. paid by paypal & not had a refund, so had to put a claim in through paypal which will take ages.

Order has been cancelled, typical

Money been credited back and now says "order no longer available"

Order cancelled and showing as refunded on my account transactions.

Refund not showing in my PayPal account though??

My email doesn't say cancelled and concerned about people saying previous orders before today were. Fingers crossed. Says delivery due tomorrow

Agreed!

Just spoke to Very and they haven't had any ps4 consoles in stock for the last 2 days. I asked way list it on the website at a reduced price, couldn't answer me. Very are Very Rubbish

This was the code I received too. So should work with others!

I was in the same boat. Cancelled my Fifa Bundle this morning. Better not do the same with this one! haha

Useless. account info says waiting for stock. You can click on it though and it takes you to the same item for a higher price. Ive spoke to very and they say even though it is available on the website. its is out of stock!!

Whys that,do you work for Very customer complaints department :wink:

My PS4 from Very arrived an hour ago. No issues.

Yikes. Going to be even busier at work tonight :/

I used £25 off yesterday and console was out of stock. I wanted to use the same code today and it expired. They should give the voucher back if they cancel an order. What a joke.

​Thank you

If you contact Very customer services, they won't know nothing about your payment as it was done through PayPal so you need to raise a claim through PayPal itself against Very and you'll get it refunded.

I ordered this today and says is preparing to dispatch for delivery tomorrow

Ordered at 10am. Got confirmation email and it just says order being processed since 10:37am - Obviously they have large number of orders coming in now but will just have to wait and see. - Anyone else have the same?

​The wording is misleading. It's the one with star wars alone that costs that (with delivery), the others are optional. They description for the item states with extra controller & psn, & that description stays the same even if you didn't add them as extras.

Still a helluva deal at that price though, about £100 saving.

People have a problem with Very advertising stock they don't have or intend to replace.....They are happy to have the money sat in there accounts though knowing full well they wont honour the information on there site

arghhhhhhhh how the he'll do I keep missing these!!!!!!!!!!!!!

Don't order! Says in stock...they take the money.....don't tell you that its out of stock...refund you a week later :neutral_face: Joke of a company

They cancelled today's delivery a few hours ago, so have ordered again! We'll see! :smirk:

Just been onto transaction history on my very account and it is showing the console and delivery charges already been refunded

Am I pressing the wrong thing I'm getting £300 odd as the price not £179.99? Pressing "get" on the page

Twice my orders been cancelled on the morning of expected delivery! Very disappointing!

Very is fine! As long as you don't fiddle with their promotions. They send me 25 quid off 50 at least twice per year!

Received email confirmation but under delivery says out of stock. Paid through PayPal. Would they return the money or give store credit?

cancelled my order from yesterday as none in stock

Was literally entering my bank details to order - seen the £20 off voucher code so click 'Back' to enter it, price had gone from £179 to £313 within the page refresh... Looks like they've pulled it

lowest price is £310 now

Tried ordering and the website was being weird. Wouldnt let me view the product. Now the price has gone up to normal

Money taken from PayPal,yet conformation email says no stock.

How the hell can they send you an email confirming the order,and in the same email say they are out of stock.

People only have a problem because they were late to the party and didn't manage to get the deal. Very are fine as a company, no issues at all.

Well, I ordered from them before and had the item cancelled, it was a price error though in the first place, these are more legitimate prices and not an error as other shops are selling for similar prices. Paid £183 for a Star Wars 1TB PS4 with extra controller and 365 days PSN. Not bad if they have them in stock!

KNXVE gave £25 off, however confirmation email says out of stock.

Had absolutely no problems with them in the last 7 or so years and order on a regular basis. Fast delivery and easy payment terms.

They're the Ryanair of online shopping. Plenty of haters who've never actually used them.

Just got a confirmation email, however they have stated they are out of stock :disappointed:

order cancelled by very this morning and also that the code was not accepted. don't bother

Me & My Brother ordered the other deal for 500gb and fifa 17 and just got it delivered, don't get why so many people have a problem with Very

Had confirmation email but says no longer available lol

Guys never go near Very they cancelled orders on people 25 years ago probably under different owners.

Confirmation email - OOS. Oh well

Link no longer works, think its been pulled

Cheers pal

Wouldn't buy from them after all cancellations I've heard about.

Never touch very

The Star Wars games are they physical copys or downloads? As I'd like to sell them.

I've risked it... have to see what happens

Just got mine, thanks

Seems like another of those companies that if you've personally not had an issue with them, very difficult to fault. ( pun not intended) however when something does go wrong, they don't seem to have the ostuation professional approach to resolving it. you can actually say this about pretty much any company however.

stock delivered to smyths in Watford .. just got mine .. still more than 30 being counter

Been shocking for me in the past.. I wouldn't chance it

Another with no complaints of very. People say very is crap but never say why

how long does it take to get an email confirming order?

Decent deal, but heard nothing but bad stuff about Very...

I use to like Very until they recently balls my order up, an hour on the phone with customer service and not a single customer rep said sorry. They refused to apologise. Very, use to be decent but the shop direct group has took expansion too far, like lots of big companies call centers are now based abroad, which i could not care less about if the same level of customer service is kept, but its not, im guessing due to poor wages and a lack of training. Also another reason i now dislike them is back in the day you could have purchased an electrical item and have actually sent it back to Very if it developed a fault after a few months, now they force the manufacturers number on you and have you call them to sort out your own return. I suppose this is acceptable now but i preffered how it was in the past because it made my life as a customer more simple and i knew i could rely on Very if something went wrong, now i dont feel that way. Simply put my experience of customer service was shocking, rude, unprofessional and slow. However, if youre lucky and never have to deal with them this is a good deal.

not out of stock on mine but had my FIFA one cancelled this morning so fingers crossed

Read your email out of stock

I've ordered 3 things from Very in the past, 2 have been cancelled within 24 hours.

Just ordered one for my brother, never had an issue with Very. As they cancelled my previous order of the 500gb version with fifa they gave me £20 code so i got it for £159.99 plus delivery cost

try KKCYF as a code it may well work for others too.

Never had a problem

I've not ever had problems with them either.

Just got one, Very are fine - ordered from them quite a bit, no problems

What's wrong with Very?

No complaint for me too

KKCXX did not work but £20 off with KNYMH did. £20 is credited as first payment making the total balance to pay £163.98 after delivery.

(First time customer opening a Credit Account)

Never had a problem with them myself - Thanks op

Never had a problem with very .Been a customer for year's

VERY, no thank you better of just burning that money one of the worst company s ever

i can see the order being cancelled once you've placed it and they've taken the money